Fido Outage in New Westminster, British Columbia

@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

@Fidomobile What's up with the outage??

@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

@Fidomobile I really pissed with the service you guys provide!

@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

Fido has a customer service

Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄

@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

Yeah i think it’s time to cancel all my lines with @Fidomobile

Hey @Fidomobile what's going on? I haven't been able to make calls. Your site says there's no issues but I've had them all day in both Kingston and South Frontenac.

@Fidomobile Hi, I don’t know what’s wrong but I don’t have any cellular service since last night at 8. I’ve reset the network settings, restart and airplane mode but it still doesn’t work.

@ReikoReis @Fidomobile Smh,They always give people a runaround on issues like this, try out (incs.unlock) on instagram to get it unlocked, they helped me out with mine

I'm in downtown Winnipeg and on @Fidomobile I'm flipping between 3G and 2 bars of LTE and data is cutting out. Had other problems with FIDO's network from Barrie to Port Dover. It's 2021 Fido and it's not like you're a discount network.

Please share previous tweet, @Fidomobile is trying to scam my momma out of 1700$ … like TF, which is wrong 😑😒#compagnieScam#blameGame this time the customer is actually right

@Fidomobile @FidoSolutions Phone not in stock online. Have to go to a store. Why won't you waive the $50 service fee for the inconvenience which is no fault of the customers?

@Fidomobile issue phone saying mobile network Unavailable. My daughter is with someone else gets is saying the same thing. Any info thanks PEI Canada.

@kealune @Fidomobile iphones have **** security and there's nothing you can do to change my mind about them

Just a warning that @Fidomobile is offering a deal where increasing your plan by a few bucks will give you more data, but they'll fail to mention that any discounts you had will be nullified so your plan will actually increase by a lot more. Be careful, because it's irreversible.