Fido outages and service status in New Westminster, British Columbia

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Fido generated 0 outage signals in the last 24 hours around New Westminster, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 21, 2:31 PM EDT.

Internet (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 22, 6:20 AM EDT	0	0
Apr 22, 6:40 AM EDT	0	0
Apr 22, 7:00 AM EDT	0	0
Apr 22, 7:20 AM EDT	0	0
Apr 22, 7:40 AM EDT	0	0
Apr 22, 8:00 AM EDT	0	0
Apr 22, 8:20 AM EDT	0	0
Apr 22, 8:40 AM EDT	0	0
Apr 22, 9:00 AM EDT	0	0
Apr 22, 9:20 AM EDT	0	0
Apr 22, 9:40 AM EDT	0	0
Apr 22, 10:00 AM EDT	0	0
Apr 22, 10:20 AM EDT	0	0
Apr 22, 10:40 AM EDT	0	0
Apr 22, 11:00 AM EDT	0	0
Apr 22, 11:20 AM EDT	0	0
Apr 22, 11:40 AM EDT	0	0
Apr 22, 12:00 PM EDT	0	0
Apr 22, 12:20 PM EDT	0	0
Apr 22, 12:40 PM EDT	0	0
Apr 22, 1:00 PM EDT	0	0
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	2 days ago
Vancouver	Internet	1 month ago
Vancouver	Phone	1 month ago
Vancouver	Phone	3 months ago
New Westminster	Internet	5 months ago
New Westminster	Phone	5 months ago

Nearby cities with recent reports

Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

Vakeel Tau (@VakeelTau) reported 1 minute ago from Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
Louise Gavin (@LoGavin) reported 14 minutes ago from Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
Jeanne (@Meanchef) reported 21 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Dj Spectrom (@sbonger77) reported 22 minutes ago from Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
Chris Gilbert 🇨🇦 (@stychentyme) reported 22 minutes ago from Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
JustinCredible.TV (@JCredTV) reported 22 minutes ago from North Vancouver, British Columbia
@enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
Karthi (@S8Karthi) reported 25 minutes ago from Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
Rob Leslie (@RobLeslie) reported 32 minutes ago from Richmond, British Columbia
@FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄
Ruan Mendes (@RucaMend) reported 35 minutes ago from Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
nah nah natalie 🦇 (@NahNahNahtahlee) reported 35 minutes ago from Vancouver, British Columbia
Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇
Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported 37 minutes ago from Coquitlam, British Columbia
@Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks
Jennifer Leigh (@WriteLinesInk) reported 40 minutes ago from Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
Haig Sakouyan (@haigtweets) reported 41 minutes ago from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Shan Cajucom (@123shinshan) reported 41 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Karthi (@S8Karthi) reported 45 minutes ago from Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
Giovanni Trigona (@GiovanniTrigona) reported 45 minutes ago from Burnaby, British Columbia
Fido has a customer service
AP 🤘 (@Aslampatel) reported 48 minutes ago from Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
Haig Sakouyan (@haigtweets) reported 50 minutes ago from North Vancouver, British Columbia
@Fidomobile What's up with the outage??
JustinCredible.TV (@JCredTV) reported 52 minutes ago from North Vancouver, British Columbia
@enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.
dezi.rulzz (@chandigarhian26) reported 54 minutes ago from Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

David Hamilton (@DavidH_VanBC) reported 5 minutes ago
@Rogers how many times do I need to ask you and @Fidomobile to stop calling me. And when I do, your people hang up without acknowledging! #rude
ToniTonTony (@tonitontony) reported 6 minutes ago
@FidoSolutions @Fidomobile i call to fix my account when i signed up for mobile plan but your tech rep created another account under my name instead of fixing it, i need to cancel one of my account immediately
Deep (@djdeeep) reported 7 minutes ago
@Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail
She. M. (@MusingsbyShe) reported 10 minutes ago
@StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.
Vince Ltd. (@Vince_Ltd) reported 10 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Shrikant Gupta (@Shrikan15918909) reported 12 minutes ago
Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer
Ravi Goyal (@ravipalgoyal) reported 13 minutes ago
@Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?
SM (@Sabisweet_s) reported 14 minutes ago
@Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.
🇺🇦 Anna Filina (@afilina) reported 15 minutes ago
Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.
gebilaowang (@kuailenanhai111) reported 17 minutes ago
@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!