Fido Outage Report in New Westminster, British Columbia
No problems detected
If you are having issues, please submit a report below.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (2%)
Live Outage Map Near New Westminster, British Columbia
The most recent Fido outage reports came from the following cities: Delta, Burnaby, Vancouver, Surrey, New Westminster, Richmond, Coquitlam and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Delta |
Phone | |
| Burnaby |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Surrey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
-
Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
-
Giovanni Trigona
(@GiovanniTrigona) reported
from
Burnaby, British Columbia
Fido has a customer service
-
Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
Dj Spectrom
(@sbonger77) reported
from
Vancouver, British Columbia
Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!
-
♡ Chelsea ♡
(@chelsamander) reported
from
Burnaby, British Columbia
It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤
-
Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
-
Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
-
Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
-
Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
-
dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
-
Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
-
Louise Gavin
(@LoGavin) reported
from
Vancouver, British Columbia
Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.
-
Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
-
Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
-
Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
his;foul’temptress
(@theoneandonly96) reported
Hey @Fidomobile can you get your **** together ? I keep getting my calls dropped and losing service connection randomly.
-
RiSaLee 👑
(@RisaLee14) reported
So @Fidomobile & @Rogers owe me another day of service....
-
Jummy
(@goodnaijagirl) reported
@FidoSolutions Hello! I’m having terrible network problems—calls get dropped and people can’t hear me. I called @Fidomobile to explain what’s happening but guess what? They couldn’t hear me!😩😩😩
-
Auntie Social
(@Brutalemabella) reported
@Fidomobile Illegally billing immigrants now? My neighbour received a SIM card, plan details in the mail for a mobile plan they never asked or applied for. They don't speak English very well, so calling got nowhere. You've billed them $121.23 for services that they didn't want.
-
Michelle Genttner
(@mlgenttner) reported
She was almost in TEARS. The CSR made her feel so bad, for something she didn’t EVEN DO. What a joke. The telecommunications oligarchy in this country is absolutely VILE. @Fidomobile should be ashamed, and should definitely fix this, immediately.
-
Poonam Sharma
(@Poonam11ps) reported
@Fidomobile Any update on Internet outage.
-
Jasmin Nyack
(@101mystic) reported
Dear @Fidomobile @FidoSolutions I am not your costumer, but I keep getting texts about their bill, and how much they are paying and I can't get through to get someone to cancel sending that information to me /which i shouldn't have/ where the hell is your fix for this security
-
qoqɯoɹ
(@rombob) reported
such a waste of time and #badservice @Fidomobile received broken tablet, needed to return, being charged on the next bill for free offered device, no compensation given @fidosolutions
-
Chetan Kalani
(@ChetanKalani) reported
@Fidomobile mobile internet is out since noon. Is there any known issue ? Right now getting just 1 mbps speed
-
Harman Samra
(@HarmanS95) reported
Dude why ******** does @Fidomobile have the most dogshit UI and when you call to check ur invoice balance even though I've asked my email to be changed like 6 times and they still don't have the right one. Like they text me yo your bill is due but won't give me the amount?