Fido outages and service status in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

Fido signals over the past 24 hours, with local activity from New Westminster, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Karthi (@S8Karthi) reported 4 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Shan Cajucom (@123shinshan) reported 5 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Haig Sakouyan (@haigtweets) reported 5 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  dezi.rulzz (@chandigarhian26) reported 6 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Ianiv Schweber (@ianiv) reported 6 minutes ago from North Vancouver, British Columbia

  @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

• 
  nah nah natalie 🦇 (@NahNahNahtahlee) reported 8 minutes ago from Vancouver, British Columbia

  Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇

• 
  AP 🤘 (@Aslampatel) reported 9 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  Debbie Hellion (@DebbieHellion) reported 18 minutes ago from Vancouver, British Columbia

  Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

• 
  Dj Spectrom (@sbonger77) reported 19 minutes ago from Vancouver, British Columbia

  Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

• 
  Jennifer Leigh (@WriteLinesInk) reported 21 minutes ago from Vancouver, British Columbia

  @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

• 
  Tola 🦄 (@oh_tola) reported 22 minutes ago from Vancouver, British Columbia

  Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

• 
  Nitin Gaba #FSDBetaCanada (@gabanitin) reported 25 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• 
  Louise Gavin (@LoGavin) reported 26 minutes ago from Vancouver, British Columbia

  Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

• 
  Jeanne (@Meanchef) reported 30 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  JustinCredible.TV (@JCredTV) reported 31 minutes ago from North Vancouver, British Columbia

  @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

• 
  Ruan Mendes (@RucaMend) reported 31 minutes ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Karthi (@S8Karthi) reported 37 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  Adriana Robles (@adrianarobl3s) reported 38 minutes ago from Vancouver, British Columbia

  @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

• 
  JustinCredible.TV (@JCredTV) reported 49 minutes ago from North Vancouver, British Columbia

  @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

• 
  Shamim Abbassi (@ShamimAbbassi) reported 53 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard breath (@richbreath420) reported 2 minutes ago

  @Fidomobile does not want to help any customers

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 2 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  zero_cool (@gtzvenegasluis) reported 3 minutes ago

  @Fidomobile I already cancelled and have the notification since 2026-05-28 the notification id is 2776928255 as of today Fido is still sending me bills. Can you please stop harassing, stealing, and billing me for a service I cancelled more than 3 months ago!

• 
  Intrepid Critic (@Who_knewit) reported 6 minutes ago

  @Fidomobile wth is going on?!?! Why do I not have any service at all?!

• 
  Not Op Cue (@NotOpCue) reported 6 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  Watmough.eth (@Watmougheth) reported 11 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Kismet Book Club (@KismetBookClub) reported 11 minutes ago

  @Fidomobile REFUSES to close my account even though I have moved out of the country! They are still taking money from my bank account. They will only cancel with LIVE AGENT. I have called 15+ times on hold 1-3 HOURS before disconnected by them!

• 
  Joe Cicoria (@Ammazzato) reported 13 minutes ago

  @Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.

• 
  Nojan Emd (@EmdNojan306) reported 16 minutes ago

  @Fidomobile can you all imagine my voice mail is in French and I can’t get a hold anyone until Tuesday at 3:30pm. Because Fido’s customer service is in Indian. I have been with Fido for 20 years

• 
  Royal Caribbean Terrier 👑 (@eranxah) reported 16 minutes ago

  @JollySweets @Fidomobile @VirginPlus It's ridiculous. The explanation is hilarious "in order to improve our service offering, we're charging you 5 bucks. Thanks for being a longtime customer!".