Fido Outage Report in New Westminster, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in New Westminster, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (68%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near New Westminster, British Columbia
The most recent Fido outage reports came from the following cities: Burnaby, Vancouver, Surrey, Port Coquitlam, Coquitlam and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Total Blackout | |
| Surrey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near New Westminster, British Columbia
Latest outage, problems and issue reports in New Westminster and nearby locations:
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Adriana Robles
(@adrianarobl3s) reported
from
Vancouver, British Columbia
@Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Chris Gilbert 🇨🇦
(@stychentyme) reported
from
Delta, British Columbia
Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service
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Tola 🦄
(@oh_tola) reported
from
Vancouver, British Columbia
Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile What's up with the outage??
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Ianiv Schweber
(@ianiv) reported
from
North Vancouver, British Columbia
@todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes
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Ruan Mendes
(@RucaMend) reported
from
Vancouver, British Columbia
@Fidomobile I really pissed with the service you guys provide!
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Vakeel Tau
(@VakeelTau) reported
from
Vancouver, British Columbia
@Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out
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AP 🤘
(@Aslampatel) reported
from
Surrey, British Columbia
One of the worst service provider in canada @Fidomobile @FidoSolutions
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.
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Nitin Gaba #FSDBetaCanada
(@gabanitin) reported
from
Vancouver, British Columbia
@FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
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Jennifer Leigh
(@WriteLinesInk) reported
from
Vancouver, British Columbia
@Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company
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dezi.rulzz
(@chandigarhian26) reported
from
Surrey, British Columbia
@Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Norm W
(@fxmarketingbc) reported
@Fidomobile Today I had the worst customer service experience with 2 different Fido representatives in my 15 years that I have been a Fido customer. I would not recommend or refer a friend to Fido under any circumstances.
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Arun
(@ArunChamyal) reported
@Fidomobile you guys barred my phone service without informing me. I am chasing from 4 days but no response from your side. I am totally fed up and don't know to whom should I contact ??????
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smit kotadia
(@smitkotadia) reported
I am using Fido and I'm not getting even a 2G/3G/4G network at my home location in Scarborough(M1G 2Y8). I reported to Fido customer service but they didn't take any action. I'm facing this network issue for the last 6 months. Please help me out. @Fidomobile #FidoNetworkIssue
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Daniil
(@Daniil71299484) reported
@Fidomobile Doesn’t worth the price at all . Worst company ever
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Yadnesh Raut
(@Yad2313) reported
@virginmobileCA worst service.. after offering a plan which was suggested by virgin representative.. called back and said they cannot give the plan.. Please move to @RogersMobileCa @Fidomobile
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T24
(@t24_north) reported
@Fidomobile WTF is wrong with your site. Can't make a purchase. Sorry! Something Went Wrong. We're working on fixing it as quickly as we can. Please check back in a few minutes.
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Daniil
(@Daniil71299484) reported
@Fidomobile The worst experience ever The worst customer service I ever seen
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Daniil
(@Daniil71299484) reported
@Fidomobile Never use Fido Worst customer service ever
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Md Naseeruddin Shah
(@mdnaseershah) reported
3/3 The customer support experience is really pathetic. I found them to be very incompetent. They ask the same information repetitively. @Fidomobile on the other hand charges 7$/mo as temporary suspension fees on top of device. This is logical. Not full monthly plan + device.
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Dhruv Misri
(@misridhruv) reported
@Fidomobile I just need the internet fixed. Its been going on for 4 days and I don't what's the update. In today's world where everyone is working from home I feel it's unacceptable to not be able to fix an internet issue for 4 days now. Can someone please get on it..