Fido

Fido Outage Report in New Westminster, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in New Westminster, British Columbia 04/01/2026 09:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Phone
CanadaNew Westminster Internet
CanadaNew Westminster Phone
CanadaNorth Vancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

  • RucaMend Ruan Mendes (@RucaMend) reported from Vancouver, British Columbia

    @Fidomobile I really pissed with the service you guys provide!

  • ianiv Ianiv Schweber (@ianiv) reported from North Vancouver, British Columbia

    @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

  • DebbieHellion Debbie Hellion (@DebbieHellion) reported from Vancouver, British Columbia

    Had to Tablets stolen out of my Purse The last time was several weeks ago Vancouver Police Sucked big time didn't even show up like they said they would when I called Was tracking my device 😡 Thank you Fido for my new device😁 Solve your own Crimes cause Police suck at help

  • sbonger77 Dj Spectrom (@sbonger77) reported from Vancouver, British Columbia

    Hey @FidoSolutions don’t know what’s happening with your staffing. Called to inq about a plan that was offered; rep Joe said nothing doc by prev female rep. Another bad csr experience! Been w Rogers and Fido for 20yrs and this is was loyalty get; frustration!

  • oakridge604 Gav (@oakridge604) reported from Burnaby, British Columbia

    Apparently Fido changed their Fido roam service such that you pay $7 a day even if you have data roaming turned off. So I got dinged $21 a couple weeks ago for phone service I never used. Thanks @fido !

  • chelsamander ♡ Chelsea ♡ (@chelsamander) reported from Burnaby, British Columbia

    It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

  • GiovanniTrigona Giovanni Trigona (@GiovanniTrigona) reported from Burnaby, British Columbia

    Fido has a customer service

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile What's up with the outage??

  • LoGavin Louise Gavin (@LoGavin) reported from Vancouver, British Columbia

    Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • chandigarhian26 dezi.rulzz (@chandigarhian26) reported from Surrey, British Columbia

    @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

  • oh_tola Tola 🦄 (@oh_tola) reported from Vancouver, British Columbia

    Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unless. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • RobLeslie Rob Leslie (@RobLeslie) reported from Richmond, British Columbia

    @FidoSolutions @tjham2 Same thing for me. Pretty annoying. Very frustrated with Fido's live support chat. I've tried 2 different browsers and the mobile app... Guess I half to call. 🙄

  • JCredTV JustinCredible.TV (@JCredTV) reported from North Vancouver, British Columbia

    @enmand @Bell It's totally unlimited. Speed is another subject. At one time Fido had unlimited data plans, it was GPRS...not even 2G. It's still data. This is how Freedom Mobile and most US providers work as well. Simple slow downs, no overages.

  • Robby_Nightmare Robby🍁Nightmare🇨🇦 (@Robby_Nightmare) reported from Coquitlam, British Columbia

    @Acta_non_verba I'm not here to judge... But... Perhaps Fido #Sucks

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • IKRAVEMUSIC Sc Lala (@IKRAVEMUSIC) reported

    Is anyone else experiencing NO SERVICE with @Fidomobile @FidoSolutions today? This is crazy!

  • DarrenMachalek Darren Machalek (@DarrenMachalek) reported

    @Fidomobile cell service and sms not working in northern Calgary, signal strength keeps dropping, no texts going though. ETA on this being fixed?

  • MsAgosti kristina agosti (@MsAgosti) reported

    @FidoSolutions What if there’s an emergency and someone needs to call 911? @Fidomobile @FidoSolutions get your sh$t together girl

  • kid__canada Mike (S)mall aka Little Mike (@kid__canada) reported

    I wonder with this massive network failure if @Fidomobile would give us all of us affected a credit on our next bill? #gladforwifi

  • milleraustin321 Saphire Pudding (Shadow Wing) (@milleraustin321) reported

    @Fidomobile is it true that the network is having issues?

  • bbludalia Blue Dalia 🦁 (@bbludalia) reported

    @Fidomobile you better refund all your customers for this outage. Definitely switching over

  • alex___megan Alexandra Hachey (@alex___megan) reported

    @Fidomobile am I going to get a discount off my bill for this service interruption? You guys charge for every minute we use your service

  • lesbianwithaned May | edtwt (@lesbianwithaned) reported

    @Fidomobile FIX YOUR FCKING NETWORK😩😩

  • roseannecarrara Roseanne Carrara (@roseannecarrara) reported

    @JZarankin @Fidomobile @FidoSolutions It's all down. Rogers/Fido... for Internet access at least and texting. I was able to place a call. And at-home cable/wifi work.

  • IKRAVEMUSIC Sc Lala (@IKRAVEMUSIC) reported

    Changing network and number @Fidomobile @Rogers big fail. Imagine those with an emergency?