Fido Outage Report in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	13 days ago
Vancouver	Phone	22 days ago
Vancouver	Phone	2 months ago
New Westminster	Internet	4 months ago
New Westminster	Phone	4 months ago
North Vancouver	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Ruan Mendes (@RucaMend) reported 0 seconds ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Haig Sakouyan (@haigtweets) reported 1 minute ago from North Vancouver, British Columbia

  @Fidomobile What's up with the outage??

• 
  nah nah natalie 🦇 (@NahNahNahtahlee) reported 2 minutes ago from Vancouver, British Columbia

  Oh ****, the moon was super full awhile ago... Let's see how wine drunk natalie & distracted Jude take the recycling out and sit on the sidewalk again but this time with my ****** broken @SamsungCanada phone cos I'm still broke AF & disabled but loyal to @Fidomobile apparently 🦇

• 
  Tola 🦄 (@oh_tola) reported 7 minutes ago from Vancouver, British Columbia

  Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

• 
  Nitin Gaba #FSDBetaCanada (@gabanitin) reported 10 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• 
  Karthi (@S8Karthi) reported 11 minutes ago from Surrey, British Columbia

  @Fidomobile I have received the bill today but i don't see any credit on bill for the outage. I even received a mail from CEO regarding the credit but i don't see any in the bill.

• 
  Shan Cajucom (@123shinshan) reported 12 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Preeminent Foundation (@PICEELL) reported 16 minutes ago from Burnaby, British Columbia

  @FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks

• 
  Karthi (@S8Karthi) reported 17 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 19 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Shamim Abbassi (@ShamimAbbassi) reported 23 minutes ago from Vancouver, British Columbia

  @TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini

• 
  Paul E. Marquis (@RiskManagerCa) reported 32 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

• 
  Vakeel Tau (@VakeelTau) reported 39 minutes ago from Vancouver, British Columbia

  @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

• 
  dezi.rulzz (@chandigarhian26) reported 44 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Jeanne (@Meanchef) reported 50 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  dezi.rulzz (@chandigarhian26) reported 51 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Adriana Robles (@adrianarobl3s) reported 52 minutes ago from Vancouver, British Columbia

  @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

• 
  AP 🤘 (@Aslampatel) reported 54 minutes ago from Surrey, British Columbia

  One of the worst service provider in canada @Fidomobile @FidoSolutions

• 
  Haig Sakouyan (@haigtweets) reported 54 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Jeanne (@Meanchef) reported 55 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  who cares (@RIPAmerica2025) reported 5 minutes ago

  @Fidomobile I arranged a stupid callback from customer service for 3.30pm today and no one called.. useless clowns..

• 
  Harper82695 (@AmorShawnd82695) reported 6 minutes ago

  @cheezyplays_ @Fidomobile I had a similar issue a few days ago, but @markcyber01 helped me retrieve my hacked account. Now, I can log in normally—contact them for assistance!"

• 
  Sadra Semnani Rahbar (@Sadra16) reported 7 minutes ago

  @Fidomobile Hey. I wanted ask you guys to make international calling to Iran available on Fido and @Rogers network for free, Iranians are trying to call their loved ones back home in this horrific situation and something like this can help to put their mind at ease a bit.

• 
  Sandy Saragoca (@SSSambora) reported 8 minutes ago

  @Fidomobile why tell me to contact you privately? I DID- I was told sorry, but no can do to reverse roaming charges for a country I was never in.

• 
  Callum D (@D494857D) reported 10 minutes ago

  @Fidomobile I'm not waiting days to set up a stupid appointment to talk to someone that's absolute nonsense, all these big corporate companies need to stop with this useless AI shite

• 
  missey em (@missey_em) reported 12 minutes ago

  @Fidomobile Your automated system is NOT working when it calls customers for a scheduled call!!!!!!!!

• 
  Shah (@thebrowardshah) reported 12 minutes ago

  The quality of @Fidomobile internet is so utter **** that it’s better to use WiFi when possible. I wouldn’t use this **** carrier if I didn’t have a work related discount on it. Just utter trash

• 
  어름 (@Ice_nor_summer) reported 14 minutes ago

  @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

• 
  Har2424 (@Har24242) reported 15 minutes ago

  @Fidomobile That's not correct..we should talk directly to customer service any time ..if I pay my bill two days later are you guys won't charge me the interest? Then why do I have to wait for two days to talk with customer service

• 
  missey em (@missey_em) reported 15 minutes ago

  @Fidomobile Beyond frustrated trying to connect with a customer service rep. The automated service is designed to not have the customer be able to speak to a human.