Fido Outage Report in New Westminster, British Columbia

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in New Westminster, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near New Westminster, British Columbia

The most recent Fido outage reports came from the following cities: Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	14 days ago
Vancouver	Phone	24 days ago
Vancouver	Phone	2 months ago
New Westminster	Internet	4 months ago
New Westminster	Phone	4 months ago
North Vancouver	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near New Westminster, British Columbia

Latest outage, problems and issue reports in New Westminster and nearby locations:

• 
  Vakeel Tau (@VakeelTau) reported 7 minutes ago from Vancouver, British Columbia

  @Fidomobile @FidoSolutions Hi, Cellular data still not working, I have a job where I need it the most and since 3 days it’s getting worse to worst. Postal code? V3V 5A2

• 
  Jeanne (@Meanchef) reported 11 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  dezi.rulzz (@chandigarhian26) reported 14 minutes ago from Surrey, British Columbia

  @Fidomobile I was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Ianiv Schweber (@ianiv) reported 15 minutes ago from North Vancouver, British Columbia

  @todmaffin @Fidomobile @telusmobility Always record your phone calls with them. May help sometimes

• 
  Jennifer Leigh (@WriteLinesInk) reported 17 minutes ago from Vancouver, British Columbia

  @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

• 
  Ruan Mendes (@RucaMend) reported 18 minutes ago from Vancouver, British Columbia

  @Fidomobile I really pissed with the service you guys provide!

• 
  Haig Sakouyan (@haigtweets) reported 23 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Jeanne (@Meanchef) reported 23 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  Jennifer Leigh (@WriteLinesInk) reported 25 minutes ago from Vancouver, British Columbia

  @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

• 
  Karthi (@S8Karthi) reported 42 minutes ago from Surrey, British Columbia

  @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

• 
  Tola 🦄 (@oh_tola) reported 43 minutes ago from Vancouver, British Columbia

  Omg this is getting ridiculous - have not had any cell service since late last night (now 4pm the next day)- and not once has @Fidomobile emailed about this whole situation. Not cute, not cool

• 
  Louise Gavin (@LoGavin) reported 43 minutes ago from Vancouver, British Columbia

  Contacted Fido. Please contact an online agent. Online agent, please contact 611. 611 please send a message to the chat support. Chat support, please contact 611. Thank you my life is over.

• 
  Haig Sakouyan (@haigtweets) reported 45 minutes ago from North Vancouver, British Columbia

  @Fidomobile What's up with the outage??

• 
  Nitin Gaba #FSDBetaCanada (@gabanitin) reported 49 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile just wondering if you intentionally ignore the law or if your systems are just that broken?

• 
  Paul E. Marquis (@RiskManagerCa) reported 51 minutes ago from Vancouver, British Columbia

  @FidoSolutions @Fidomobile I'll just quit my job and sit with the phone between my fingers because in 2022 this is the SINGLE ONLY OPTION for Customer Service

• 
  dezi.rulzz (@chandigarhian26) reported 51 minutes ago from Surrey, British Columbia

  @Fidomobile was offered a plan and they agreed on it and now they took a flip on their words. Horrible customer service and they never fulfill their promises for the existing customers . Regret to be with Fido.

• 
  Shan Cajucom (@123shinshan) reported 55 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  ♡ Chelsea ♡ (@chelsamander) reported 56 minutes ago from Burnaby, British Columbia

  It should be a crime to force me to listen to top 40 for the 29 minutes i have to wait in the queue to talk to someone on the phone at Fido customer service😤

• 
  Chris Gilbert 🇨🇦 (@stychentyme) reported 56 minutes ago from Delta, British Columbia

  Wow, very disappointed in @Fidomobile. I’m a long-term customer trying to update a plan and the chat person basically said no. I wanted to keep to my price point but I guess no options. Not happy at all. 😔

• 
  Adriana Robles (@adrianarobl3s) reported 59 minutes ago from Vancouver, British Columbia

  @Fidomobile hey! I got a notification that my 1000 international long distance minutes is coming to an end... I didn't know I had that add-on, I even got charged a few times when doing phone calls, who can help me reviewing my account?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M i r a (@Mirabelll91) reported 1 minute ago

  @billmceachern @Fidomobile No quick response was made,I got recommended to @Jascods who was able to recover my account i strongly recommend his service

• 
  Jeel Jivani (@jivani_zeel) reported 4 minutes ago

  @Fidomobile went back to India and there were incoming messages for code verifications that I wasn’t aware that I would get charged. Fido charged me $45. I did confirm with customer service agent when I signed my contract. The Cx agent is not helping at all. $45 is outrageous.

• 
  jd 💫 (@starseedjazzy) reported 5 minutes ago

  seriously @Fidomobile is the most trash service provider

• 
  Carrie Sager (@SkrappywithaK) reported 6 minutes ago

  Hey @Fidomobile @FidoSolutions why has my internet service been so crappy lately??

• 
  Rose Watkins (@rosewatkins2015) reported 10 minutes ago

  @Fidomobile Why is it so impossible to get decent service from Fido? After an hour with an agent, he could not fix my problem because it was a "software problem or something." That was his answer to the problem. He refused my request to speak to a supervisor.

• 
  Abhinav M (@abhinavmahajan_) reported 10 minutes ago

  @FidoSolutions @Fidomobile After a frustrating wait time on a refund I am tweeting hoping someone might act on it. I have a bill credit due to overpayment pending for Sep. Now, after waiting n numerous follow-ups I have given next date till 12 Dec. #fido #phone #COMPLAINT

• 
  Ben Hardy (@benbjammin12) reported 11 minutes ago

  @Fidomobile Absolutely the worst customer service experience I’ve experienced. Hung up on after waiting on hold for 45 minutes because I went on hold to get the info to pay you guys. Definitely will be canceling my internet after this. Trash company with trash staff.

• 
  reese’s pieces (@reesebunnyy) reported 16 minutes ago

  why is @Fidomobile so slow tonight 😩

• 
  ThinkTillUCan(t) (@ThinkTillUCan) reported 18 minutes ago

  @Fidomobile Hi, how can I stop calls coming from 18332680996 in regards to the person I don’t know (but assume was previously the owner of the number I was given as a new client)? Google it, please, there are many incidents of Fido and Chatr users experiencing this issue

• 
  Dawn (@linesbylyons) reported 22 minutes ago

  @FidoSolutions Still nothing. Why doesn’t @Fidomobile care about this existing customer who has made multiple reach outs, has been told multiple different things, been disconnected multiple times, and still has no resolution?