Fido outages and service status in Pointe-aux-Trembles, Quebec

Problems in the last 24 hours in Pointe-aux-Trembles, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-aux-Trembles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Pointe-aux-Trembles, Quebec

Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:

• 
  Krazy Karen 🇨🇦 (@KrazyKaren3) reported 15 minutes ago from Repentigny, Quebec

  Damn right Fido

• 
  Richard Beck (@richard_beck) reported 34 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@edmontonbenny) reported 3 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  Lemonade (@LemonadeOnAir) reported 3 minutes ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  Blair (@blairs1) reported 3 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  Omotalade Kikelomo (@wandeomot) reported 3 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Howard Bailey (@howardruns) reported 6 minutes ago

  @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording

• 
  Arosha liny (@shalini_aro) reported 6 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  alexdoulis (@mhighca) reported 10 minutes ago

  @Fidomobile ...No bars in Carlisle, L0R 1H1, your support bot is asking me which number to call. help please

• 
  F Gabani (@gabani36) reported 10 minutes ago

  @FidoSolutions @Fidomobile My phone line was cancelled without notifying me of the consequences and now the support team is not able to solve the issue.

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 13 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Sharissa D (@RiskyTeacher) reported 15 minutes ago

  @Fidomobile hello, I’m needing help today with a Fido roam account issue/error. I’m travelling today but the soonest I can get a call back is Tuesday. I called yesterday also but Tuesday was the only option. Please help!