Fido

Fido Outage Report in Pointe-aux-Trembles, Montréal, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Pointe-aux-Trembles, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-aux-Trembles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Pointe-aux-Trembles, Montréal, Québec 03/12/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (29%)

    Internet (29%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

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Fido Issues Reports Near Pointe-aux-Trembles, Québec

Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • KrazyKaren3 Krazy Karen 🇨🇦 (@KrazyKaren3) reported from Repentigny, Québec

    Damn right Fido

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • drwales1 STEP-UP TRANSFORMER© (@drwales1) reported

    @Fidomobile You guys set up call backs you are not willing to honour . With your crappy data service up north . This is very pathetic

  • boomchek boomchek (@boomchek) reported

    @KayLillyFleur @Fidomobile Atrocious customer service. Ai phone bot is horrible and wanted to book a call for me with a live person 4 days from now on Tuesday. Unacceptable. Will be looking to cancel after 20 years with @FidoSolutions with same phone number.

  • cleantecher cleantecher (@cleantecher) reported

    @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges

  • jason_czyk10 CADUCEUS (@jason_czyk10) reported

    @Fidomobile go **** yourselves

  • fostersusan261 Susan Foster (@fostersusan261) reported

    @Fidomobile you should get some real people on the help line. Not your stupid AI bot. It's not helpful, and I need my problem fixed now, not in three days time when your 'specialist' can finally call me back. Also your app needs some help.

  • 7Navid7kg Nav ID (@7Navid7kg) reported

    @Fidomobile I have been trying to cancel my phone service by calling your company multiple times. Each time I inform the representative that I wish to cancel my line, they hang up on me. This is unacceptable and reflects very poor service. Please address this issue asap

  • TCaomhanach T Caomhanach (@TCaomhanach) reported

    @Fidomobile your agent called me back and hung up on me instead of placing me on hold and she never called me back. Awful service as usual from Fido. How can I manage to speak to someone today!?

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    hi @CRTCeng is @Fidomobile allowed to unilaterally increase the monthly price for service without any prior notice?

  • pcofwork Pcofwork (@pcofwork) reported

    @Fidomobile Your customer service is beyond terrible. It was horrible before but now you can't even talk to a human being unless you make an appointment? I am switching phone carriers. And I can't even get my issue resolved which I'm sure you'll charge me for.

  • KayLillyFleur Lilly Fleur (@KayLillyFleur) reported

    @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???