Fido outages and service status in Pointe-aux-Trembles, Quebec

Problems in the last 24 hours in Pointe-aux-Trembles, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Pointe-aux-Trembles, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Pointe-aux-Trembles, Quebec

Latest outage, problems and issue reports in Pointe-aux-Trembles and nearby locations:

• 
  Richard Beck (@richard_beck) reported 30 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

• 
  Krazy Karen 🇨🇦 (@KrazyKaren3) reported 48 minutes ago from Repentigny, Quebec

  Damn right Fido

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom McIntyre (@Shuzeke) reported 4 seconds ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  BFFR_Gahdammit (@_AMOIT_) reported 3 minutes ago

  Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.

• 
  Chirag Jain (@Chi_raaag) reported 6 minutes ago

  @Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.

• 
  Sandra A (@Sandy_DEWfan) reported 13 minutes ago

  @Fidomobile hey Fido thought when there’s an outage my cell should work. Barely does with this @rogers outage today. One bar and I have tons of cellular data. 😡😡😡😡 funny it works here on x go figure!

• 
  Aephraim Steinberg (@QuantumAephraim) reported 16 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Lizzie Fry (@liz_boof) reported 16 minutes ago

  @Fidomobile I ended my contract with you on August 25th, yet you still bombard me with emails claiming I owe you $200+. Your online chat team won’t resolve it and I can’t visit in store or call because I no longer live in Canada. Please fix this before you ruin my credit score.

• 
  Raphael Daniel (@RaphaelDan86238) reported 18 minutes ago

  @dizzyt87 @Fidomobile Fido is indeed an example of a poor service

• 
  Kevin (@Kevin55515892) reported 22 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Anonymous (@1111SpiritualBb) reported 23 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Pete (@floofydoofbkup) reported 23 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this