Fido Outage Report in Unionville, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Unionville, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Unionville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Live Outage Map Near Unionville, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Unionville, Ontario
Latest outage, problems and issue reports in Unionville and nearby locations:
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Vikas
(@vikaskhot83) reported
@FidoSolutions my mistake that I told you abt U r not charging me device fees.. after telling you many times about deal I received and down payment thru pc points done current bill have wrong device charges . Is it really difficult to do simple math calculations? 😐 @Fidomobile
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Adhish Rai
(@AadhishRai) reported
@Fidomobile I recently moved to Canada and I see a user Save $50 on the Setup Service Fee when they activate online,but for in store purchase of SIM you are charging me $50 for activation. I believe my first experience with Fido is not that good. My $50 should be waived off.
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Gimra Malapas
(@GimraMalapas) reported
@Fidomobile your fraud department has not been returning any of my messages and my account is still locked due to it being hacked. Your customer service agent asked me to contact ext. 8815 but I keep getting voice mail. Please help!
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relaxmassage8888
(@Deepea6) reported
@brett_dillman @Fidomobile Fido used to give fido dollars as loyalty program used for service & equipment. After collecting fido dollar’s for years they cxl this Bull **** loyalty program with ZERO compensation to us suckers. That is EXACTLY what fido thinks of it customers
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nsvb
(@babydoook) reported
Internet outage everyday - @FidoSolutions @Fidomobile talked to different Fido agents unable to provide solution 👎
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DanielleJN
(@DanielleJN4) reported
@cbcmarketplace I have the cell # of the @Fidomobile staff responsible for all this bait and switch crap and am happy to provide it if you wish to pursue a story on this.
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DanielleJN
(@DanielleJN4) reported
@cbcmarketplace I am also prepared to involve the appropriate authority and Minister’s office to ensure that what @Fidomobile did to me is made public so that other consumers aren’t stuck getting soaked for $175 a month on a service they know I never agreed to knowingly
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@RonJ
(@JodwayRon) reported
@Fidomobile PLZ fix your glitch that has now texted me 10 times in 5 minutes!
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Rosemary
(@rosieakala) reported
@Fidomobile New Customer. Major issues with my bill. Called several agents they cannot explain the bill and the big difference in the amounts. I need to escalate this matter asap
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Vikas
(@vikaskhot83) reported
@CircularLogic89 @FidoSolutions @Fidomobile They added a note to my account .. mobile promotion was 15$ pm and down payment made of 240$ .. now Fido charging me full amount that too 37$+tax .. basically they have done everything wrong . Initial two bills they are unaware of device. I told them to correct n nw they messed