Fido Outage Report in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  Yaz Kh (@Yazkh) reported 3 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  TIGER (@navedtehseen) reported 8 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  Neil (@imneilocampo15) reported 12 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  stacie (@skarpontinis) reported 15 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

• 
  Jose, sin tilde. (@joecconde) reported 43 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  sidra🥺🥰 (@badkutthi) reported 53 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  Richard Beck (@richard_beck) reported 59 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Richard Beck (@richard_beck) reported 59 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelland Fairweather (@k_design7) reported 5 minutes ago

  hey @Fidomobile Whats going on with your services? I keep getting a "We hit a snag" alert whenever I try to log into the website or app. Ive changed my password many times, different computer and cleared my history. No Luck. And your 1-888-481-3436 was no help

• 
  Marc (@MarcoAndrew24) reported 6 minutes ago

  @Fidomobile used to be a Fido customer, I’ve just received by sms a fraudulent 1-819 number ? Stating a refund for previous 8 months ago charges ?

• 
  Lisa Pothead (@LisaPothead) reported 8 minutes ago

  @Fidomobile your website sucks. Cant get ahold of anyone.. you keep sending me emails to call you guys but you know..you guys cut my phone off so how am I supposed to call you?

• 
  Maria J. Cruz (@_mariajcruz) reported 8 minutes ago

  Hi @Fidomobile do you know today you have some sort of scam running on numbers operated by you - I have gotten a call every hour today since 6am. Answered 2 of them - no one there. They leave a silent message every time. WTF? Anyone else? #scam #spam #fido

• 
  Aditya Gupta (@adigupta88) reported 9 minutes ago

  @Fidomobile you guys are such liars...each time a call back is promised and nobody calls back. Your systems are worst in the industry and keep torturing your ex-customer and be known in the industry for that

• 
  Kévjo (@kevjo) reported 9 minutes ago

  Why does it take 5 minutes to speak to someone at @Fidomobile about phones but 30 minutes (and counting) to speak to someone in their customer service department about internet.

• 
  🅴🅰🆂🆃🆂🅸🅳🅴 🅽🅾🅽🅹🅸 (@NonGmoBlow) reported 9 minutes ago

  @Fidomobile @Brightstar customer service is 🔥 🗑

• 
  Kris (@youngkwangwon) reported 10 minutes ago

  @Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.

• 
  MOHAMED OSMAN (@M0_0SMAN) reported 12 minutes ago

  . @Fidomobile @FidoSolutions I've been a customer for 7 years and spent thousands of dollars over the years and the customer service I get in response is a 3 hour phone run around when I'm disputing roaming charges from a country I've never step foot in. Ridiculous..

• 
  Sarah Barber (@barberinottawa) reported 14 minutes ago

  @Fidomobile @FidoSolutions My new hobby during the pandemic: Spend hours on hold with fido to fix Major errors on Fido's part, that I have been assured were corrected....but not...multiple times! 63 minutes and counting on hold with the same two songs on repeat... #letdown