Fido

Fido Outage Report in Westmount, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Westmount, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Westmount, Québec 03/11/2026 18:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Westmount, Québec

Latest outage, problems and issue reports in Westmount and nearby locations:

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • joecconde Jose, sin tilde. (@joecconde) reported from Westmount, Québec

    @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • ankit9648 ankit (@ankit9648) reported

    @Fidomobile @FidoSolutions very bad resolution of Issue with set up service !!! And neglected answer by Supervisor from fido- Nova Scotia -KELLY. Stop giving tempting call to old customers if you not want to give them what you offered. And have Courage to investigate!! Shame !!

  • OttawaBrownGuy Mud (@OttawaBrownGuy) reported

    @Fidomobile what's the ETA on getting 5G? You're promoting and selling 5G compatible devices but don't have 5G network.

  • danwoo91 Dan Woo (@danwoo91) reported

    Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍

  • Allant92 Allan Tham (@Allant92) reported

    Horrible customer service from @Fidomobile! Was offered a plan from an agent and when I called back they said it was an invalid offer. Been a customer for over 10 years, maybe it's time to change providers 😡😡😡...glad I'm on a month to month...

  • Viola_mi Violet (@Viola_mi) reported

    @Fidomobile then when asked for plans available to me as someone whose been with fido for a while, hd quotes me the same price as a new customer. I guess loyalty means nothing to Fido

  • HitenTheHero4 HITEN PATEL (@HitenTheHero4) reported

    @Fidomobile What a bad experience with cx care today waited for 1 hour for tech support and when they come on phone answer rudely and can’t find solution for me. Been with fido for 5 years and so disappointed with there customer solution specialist.

  • OreofeAkintonwa Oreofe Akintonwa (@OreofeAkintonwa) reported

    I have never seen customer service support team as uncomppassionate and rude as @Fidomobile you guys keep customers on the phone for over an hour and still the situation doesn't get resolved. Do better @Fidomobile!!! The least you can do for your customers is to be helpful.

  • nelsonstreetlad Denis Viens du Lac (@nelsonstreetlad) reported

    @Fidomobile I have been trying to reach Fido all afternoon by phone, online chat and Twitter message to cancel one of my cell phone lines but no one answers. Why is that? What is your problem?

  • sanki62136281 Sanki पठान (@sanki62136281) reported

    @Fidomobile @FidoSolutions Cheated by you! Feeling really bad

  • ZekeFumbles De'struggle (@ZekeFumbles) reported

    @Fidomobile all I want is to view my bill… but I can’t cuz I can’t sign in… Why can’t I sign in? Says my email doesn’t match in your data base… weird I had emails from fido so you know it exist So why can’t I change my password AND WHY IM I WAITING AN HOUR TO TALK TO YALL!