Fido Outage Report in Westmount, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Westmount, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at Fido
Fido is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (45%)
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Wi-fi (5%)
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E-mail (3%)
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Total Blackout (2%)
Live Outage Map Near Westmount, Québec
The most recent Fido outage reports came from the following cities: Montréal, La Prairie and Longueuil.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Westmount, Québec
Latest outage, problems and issue reports in Westmount and nearby locations:
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stacie (@skarpontinis) reported from Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Yaz Kh (@Yazkh) reported from Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
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sidra🥺🥰 (@badkutthi) reported from Montréal, Québec
Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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Jose, sin tilde. (@joecconde) reported from Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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TIGER (@navedtehseen) reported from Montréal, Québec
@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Richard Beck (@richard_beck) reported from Longueuil, Québec
@jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.
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Richard Beck (@richard_beck) reported from La Prairie, Québec
@reneritchie Come over to the bright side that is Fido - never had that happen to me
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Neil (@imneilocampo15) reported from Montréal, Québec
@Fidomobile worst company ever. I will change to Rogers.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda (@Amandella26) reported
If you are thinking of changing your cell phone provider and are considering signing an agreement with @Fidomobile , DON’T! They are the absolute worst.
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Rami Kiwan (@rami_kiwan) reported
@Fidomobile I need to renew my account before it expires. I follow the required steps by your Contact Us service, but no agent is answering the call at the end. Kindly help.
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JoshKorn (@JoshKorn) reported
Thank you, @Fidomobile, for showing me just how much you value customer privacy. You gave my number to your own cold callers so they could try to find out who my ISP is. If you even think about doing that again, I'll take my business elsewhere, IN MINUTES FLAT.
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pramod (@pramodsmvdu) reported
@Fidomobile please check my DM for issue related to roaming.
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Riaz Malik (@Riaz_Malik4) reported
@Fidomobile Hey I am trying to get some help you guys aren’t that helpful at all. Customer service support sucks
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Kumayl (@Kumayl18705359) reported
@Fidomobile @FidoSolutions You guys should watch out. There is no information on website on how to close the account. And due to covid we had a lock down.
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itsonlyme (@DLY_Com) reported
Never doing business with @Fidomobile again. Crappy company with unhelpful customer service. I don’t believe they appreciate your business anyways. Stick with Bell.
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Fatima S (@S93Fatima) reported
On top of that calling FIDO customer service is the WORST! Your supervisors are unbelievable rude and go against everything that the client was told when buying the phone and plan! Even though the plan breakup is written in the notes, FIDO supervisors refuse to agree! @Fidomobile
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Saדיع (@sabidoooo) reported
Hi @Fidomobile @FidoSolutions Just want to let you know that your "WinBack" team LOST As a long term Fido customer, they did not call me when I schedulled an appointment! They were supposed to call to adjust my plan I was interested to get back to Fido
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Anmol Dhariwal (@anmoldhariwal1) reported
@Fidomobile I just activated my sim yesterday and was on call with customer service and they informed me that my plan is 10 GB only. But the sales person who offered me this plan from Fido told me that plan is unlimited which is 10 GB full speed (you can check the call recording) #FraudFido