Fido Outage Report in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  sidra🥺🥰 (@badkutthi) reported 7 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

• 
  TIGER (@navedtehseen) reported 19 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  Yaz Kh (@Yazkh) reported 21 minutes ago from Montréal, Quebec

  @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

• 
  Jose, sin tilde. (@joecconde) reported 21 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  Richard Beck (@richard_beck) reported 22 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  stacie (@skarpontinis) reported 32 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

• 
  Neil (@imneilocampo15) reported 57 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  Richard Beck (@richard_beck) reported 60 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  las malas lenguas (@doginthehair) reported 48 seconds ago

  @Fidomobile Do not even look at this is the worst service provider ever!

• 
  las malas lenguas (@doginthehair) reported 5 minutes ago

  @Fidomobile Guys do not buy anything!!! This is the worst Canadian phone service ever if you can pay some bucks elsewhere do not hesitate! You will regret soon!!!

• 
  Cristina Contesti (she/her), CMP (@CrisContesti) reported 6 minutes ago

  @Fidomobile I'm calling in and the message is saying that for reasons out of our control they can't take my call and then hang up. No other option. Horrible customer experience.

• 
  Eric Attard (@attard1978) reported 6 minutes ago

  @Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.

• 
  Alen Marks (@alenppc) reported 6 minutes ago

  Once again @Fidomobile is about to lose a customer since they won’t match a public plan offered by @koodo. I bet if they lose enough customers they will match it in a week time but by then it will be too late. Would have preferred to avoid this hassle but here we go again #greed

• 
  R𓃟byn🇨🇦🇵🇹🇮🇹 (@Hunny_diva) reported 8 minutes ago

  Hearing about @koodo’s Black Friday deal ($50/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

• 
  KZK (@KZKYYC) reported 15 minutes ago

  @Fidomobile I have been on hold for 2 hours and 24 minutes to speak with an agent 😱🤬 I have also been waiting for an agent from your online chat for 50 minutes. This is not something I can do online or if not be wasting my time! Terrible service!

• 
  Tony Santillan (@TonySantillan20) reported 16 minutes ago

  @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

• 
  Alen Marks (@alenppc) reported 16 minutes ago

  @Fidomobile I have a byod plan, in QC and the best I was offered by customer service yesterday was 1GB at $35. This is my second line, so I will be switching.

• 
  Nick Di Gennaro (@nickdigennaro) reported 19 minutes ago

  @FidoSolutions @Fidomobile The problem in this country is that the #CRTC is in bed with these phone companies by not allowing more competition from abroad. So here in Canada we have the world's highest phone rates & companies can continue giving us lousy service without worrying about serious competition.