Fido Outage in Westmount, Québec

@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

@Fidomobile worst company ever. I will change to Rogers.

@reneritchie Come over to the bright side that is Fido - never had that happen to me

@jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Hearing about @koodo’s Black Friday deal ($45/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

Hearing about @koodo’s Black Friday deal ($50/month for 50GB data + unlimited talk/text AND a free iPhone 11?!?!) I’d be a fool not to switch phone providers! Especially after the joke of a credit @Fidomobile offered their customers after their 2nd outage in under a yr. #Koodo

hey @Fidomobile , my mobile data is not working. i've paid the bill on time pls help to solve the issue!!

@FidoSolutions @Fidomobile The problem in this country is that the #CRTC is in bed with these phone companies by not allowing more competition from abroad. So here in Canada we have the world's highest phone rates & companies can continue giving us lousy service without worrying about serious competition.

@Fidomobile @FidoSolutions as you can see in the photo, there is NO attachment! Fido has done NOTHING to help. All I want is the PDF of the certificate! is that so hard to understand or provide? why do i have to chase you so much for something I won!!! @ConsumerAffairs

@Fidomobile Guys before buying something this is customer service….

@Fidomobile tried calling twice today. Stayed on hold well over an hour both times to get hung up on by the phone systems. Also tried to online chat and was unable to even be placed in a queue. This is not great service.

@Fidomobile I have been on hold for 2 hours and 24 minutes to speak with an agent 😱🤬 I have also been waiting for an agent from your online chat for 50 minutes. This is not something I can do online or if not be wasting my time! Terrible service!

@Fidomobile This is untrue do not let this people manipulate you, this is the worst service that you will encounter!!

@Fidomobile Do not even look at this is the worst service provider ever!