Fido Outage Report in Westmount, Quebec

Problems in the last 24 hours in Westmount, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Westmount, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Westmount, Quebec

Latest outage, problems and issue reports in Westmount and nearby locations:

• 
  TIGER (@navedtehseen) reported 20 minutes ago from Montréal, Quebec

  @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

• 
  stacie (@skarpontinis) reported 31 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

• 
  Richard Beck (@richard_beck) reported 42 minutes ago from Longueuil, Quebec

  @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

• 
  Richard Beck (@richard_beck) reported 54 minutes ago from La Prairie, Quebec

  @reneritchie Come over to the bright side that is Fido - never had that happen to me

• 
  Neil (@imneilocampo15) reported 56 minutes ago from Montréal, Quebec

  @Fidomobile worst company ever. I will change to Rogers.

• 
  sidra🥺🥰 (@badkutthi) reported 59 minutes ago from Montréal, Quebec

  Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi (@microfauna) reported 3 minutes ago

  @Fidomobile hi there your call back feature doesn’t work no matter how many times I try the call back feature it goes straight to voicemail. Is there a way I can call directly customer service I don’t mind being on hold for a bit

• 
  lalit (@saintlittt) reported 3 minutes ago

  @FidoSolutions @Fidomobile My internet (data) has been really poor lately i don’t feel comfortable paying for a service that isn’t fully working! I was almost stranded in a different city last month because I could not call myself an Uber because my data was not working everything im out it don’t work!!!

• 
  Joyee L. (@ThatJoyee) reported 5 minutes ago

  @FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice

• 
  arcanadian_23 (@rohancnaidu) reported 10 minutes ago

  @Fidomobile - pathetic customer service. You send an “exclusively for you” offer which I opt for and place and order. Your store does not have the stock in spite of website showing it in stock. Dont know why you guys make us use express pickup if you cant deliver your promise.

• 
  VenLove (@VenLove_) reported 11 minutes ago

  @RogersHelps @Fidomobile FYI although you said you are proactively crediting customers for the outage at a value of 3 days, my recent bill is not reflecting this. Am I surprised? No. Do I have to call in and waste over an hour on hold now? Yes. Another Fail? It never ends.

• 
  Jose, sin tilde. (@joecconde) reported 12 minutes ago from Westmount, Quebec

  @Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?

• 
  arcanadian_23 (@rohancnaidu) reported 12 minutes ago

  But looks like your team does care about loyal customers. They are only stuck with your dated processes which make customer run from one channel to the other with no resolution. Time to switch. @TELUS @Bell do you guys care for customers? Or do you guys follow the @Fidomobile way

• 
  Roland (@Roland73619763) reported 13 minutes ago

  @Fidomobile ****** service and customer service from your agents

• 
  Roland (@Roland73619763) reported 17 minutes ago

  @FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******

• 
  Nancy Doherty-Whalen (@thismamaluvs) reported 25 minutes ago

  @Fidomobile @FidoSolutions is service currently down? Would love to ask someone but your customer service line hangs up when I call.