Fido outages and service status in Woodbridge, Ontario

Problems in the last 24 hours in Woodbridge, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Woodbridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woodbridge, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	20 hours ago
Richmond Hill	Internet	4 days ago
Toronto	Internet	16 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago
Toronto	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Fido Issues Reports Near Woodbridge, Ontario

Latest outage, problems and issue reports in Woodbridge and nearby locations:

• 
  StevieB (@stevetogm) reported 2 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  Sofia Heaux (@HeauxSofia) reported 2 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  Adv. Om Sangekar🎓 (@omsangekar) reported 3 minutes ago from Brampton, Ontario

  Fido activated home internet plan for me without even taking my consent.Ridiculous customer service @Fidomobile Raised a complaint now #dispute #rights #smallcausecourt

• 
  Carolina Torres (@carot0rres) reported 4 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Ashutosh Nayak (@nayakashu) reported 5 minutes ago from Toronto, Ontario

  @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

• 
  a cuppa tee (@acuppatee) reported 7 minutes ago from Toronto, Ontario

  @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

• 
  Reena Kara (@reena_kara) reported 9 minutes ago from Toronto, Ontario

  Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

• 
  Senwung Luk (@fysl) reported 18 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  Romi Joshi (@LooseRomi) reported 19 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  MJE (@Brand_scientist) reported 21 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  👑 (@DeanLubaki) reported 23 minutes ago from Toronto, Ontario

  .@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.

• 
  m (@mybroskeeperrr) reported 39 minutes ago from Brampton, Ontario

  I know I’m always running from my problems because Im even scared to check the fido app to see how much data I have left

• 
  Shannon Roszell (@shannon_roszell) reported 40 minutes ago from Vaughan, Ontario

  Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

• 
  Saeid (@S_Khademi) reported 45 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  StevieB (@stevetogm) reported 46 minutes ago from Toronto, Ontario

  @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 47 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  JP (@JarylleAdriane) reported 50 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Jada Shada Hudson (@jadashada) reported 51 minutes ago from Toronto, Ontario

  Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

• 
  Pedro Marques (@MetroManTO) reported 54 minutes ago from Toronto, Ontario

  @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 56 minutes ago from Toronto, Ontario

  @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Juan S S (@JSebastianS88) reported 9 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Jim (@Jim_363) reported 10 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  I Don't PC (@Hendy111) reported 12 minutes ago

  @Fidomobile why has it taken 7 phone calls so far, problem still not sorted out, for our Black Friday phone that never made it to us, was sent back to you, then cancelled and now you want to raise our monthly bill with no phone in hand yet. And we’ve been charged for everything.

• 
  richard breath (@richbreath420) reported 13 minutes ago

  @Fidomobile does not want to help any customers

• 
  Nate Sosa #LLPS (@gz_nate) reported 19 minutes ago

  @Fidomobile I’m telling you rn if I have to schedule a return phone call 3 days away and can’t speak to a human when I call customer service I’m gonna renew my MULTIPLE lines with a competitor.

• 
  Franz Thomas™ (@FranzThomas) reported 20 minutes ago

  How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ

• 
  gebilaowang (@kuailenanhai111) reported 21 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Howard Bailey (@howardruns) reported 21 minutes ago

  @Rogers @Fidomobile I called close to opening time at 9 am, when @RogersHelps agents are available, so there was no hold time. The last #CSR and supervisor, with whom I spoke, were both extremely helpful. She resolved one major issue. The supervisor even called me back, when I accidentally hung up, whilst switching to my Bluetooth headset. Here are my challenges: 1. I needed to escalate to her manager, when what I needed accomplished, was out of her scope. Your policy, does not permit that level of management to interface directly within users. 2. I am not a fan of self service options, for customer support issues. Additionally, my reasonable adjustment request requires a managers override. If it wasn’t available option in your system, the supervisor with whom I spoke, would have made the changes. 3. Your company’s policies placed me in this situation, in the first place. If you renewed the notes for the two interaction numbers that I provided, and all of my interactions with your CSR‘s during the past two months, you were able to confirm this.

• 
  Dimy Da Plug (@dimydaplug) reported 24 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Shrikant Gupta (@Shrikan15918909) reported 24 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP