Fido Outage Report in Midtown Toronto, Toronto county, Ontario
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Midtown Toronto, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Midtown Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Fido
Fido is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
-
Internet (44%)
-
Phone (44%)
-
E-mail (5%)
-
Wi-fi (3%)
-
Total Blackout (2%)
-
TV (2%)
Live Outage Map Near Midtown Toronto, Toronto county, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Midtown Toronto, Ontario
Latest outage, problems and issue reports in Midtown Toronto and nearby locations:
-
Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
-
Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
-
Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
-
Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
-
Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
-
Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
-
Dino Mani
(@DinoMani2) reported
from
Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
-
Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
-
Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
-
KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
-
rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
-
a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
-
Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
-
Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
-
JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
-
Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
-
Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
-
Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Jen Bluestein
(@JenBluestein) reported
@Fidomobile I have spent an hour on an online chat and an hour on the phone, I returned my modem in Sept. Canada Post confirmed the delivery & you even sent me an email saying you received the equipment! Yet I am still being charged for the modem rental. Please resolve this issue
-
Kelvin Claveria ⚡️
(@kcclaveria) reported
@MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.
-
anarcat
(@theanarcat) reported
@fizz_ca @Fidomobile it seems you misunderstood my post as me saying that your service wasn't working. that wasn't it; i'm not a subscriber anymore partly because you (still) do not offer voice-based tech support (and generally fail at support, as this thread and DMs witness)
-
faruk
(@_farukhekimoglu) reported
@Fidomobile internet outage Donlands and Cosburn… could you inform? Losing internet intermittently…
-
Hakim
(@HakimEhsan1) reported
@Fidomobile *** you fido with your fcking service
-
SAM (BritIndCan71)
(@britcan71) reported
Canadian Twitter peeps, can you recommend me cell plan carriers besides #Fido @Fidomobile Looks like after a loyal 18 years I’m no longer a valued customer according to two of your customer reps..
-
Preeminent Foundation
(@PICEELL) reported
from
Burnaby, British Columbia
@FidoSolutions No need. I have already tried talking on the phone with the agent to clarify things and it seems @Fidomobile will not correct your mistake at all for billing us for those “not made” calls and messages. It’s fine. We are switching to another network as soon as possible. Thanks
-
Cam
(@kaptincam) reported
Trying to get any meaningful communication done regarding plans or new phones via @Fidomobile built in chat service is truly frustrating. If its called a phone, and I'm working on my new phone and my new phone plan then why can't I talk to someone over a PHONE call?
-
akshat marya
(@akshatmarya) reported
@Fidomobile Got a hard credit check because I wanted wifi. The support then tells me that Fido can’t service that location. Now my credit score got a hit and it’s Fido’s fault. Why would you credit check if you can’t service the location? Take your credit check back.
-
N.
(@KingNira) reported
Internet on my Fido network is lacking lately @Fidomobile … not helpful when I have GB to use & can’t 🙃