Fido outages and service status in Midtown Toronto, Ontario

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Fido generated 0 outage signals in the last 24 hours around Midtown Toronto, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Midtown Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Midtown Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0
Apr 11, 10:00 AM EDT	0	0
Apr 11, 10:20 AM EDT	0	0
Apr 11, 10:40 AM EDT	0	0
Apr 11, 11:00 AM EDT	0	0
Apr 11, 11:20 AM EDT	0	0
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0
Apr 11, 2:40 PM EDT	0	0
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0
Apr 11, 4:00 PM EDT	0	0
Apr 11, 4:20 PM EDT	0	0
Apr 11, 4:40 PM EDT	0	0
Apr 11, 5:00 PM EDT	0	0
Apr 11, 5:20 PM EDT	0	0
Apr 11, 5:40 PM EDT	0	0
Apr 11, 6:00 PM EDT	0	0
Apr 11, 6:20 PM EDT	0	0
Apr 11, 6:40 PM EDT	0	0
Apr 11, 7:00 PM EDT	0	0
Apr 11, 7:20 PM EDT	0	0
Apr 11, 7:40 PM EDT	0	0
Apr 11, 8:00 PM EDT	0	0
Apr 11, 8:20 PM EDT	0	0
Apr 11, 8:40 PM EDT	0	0
Apr 11, 9:00 PM EDT	0	0
Apr 11, 9:20 PM EDT	0	0
Apr 11, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Midtown Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	26 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago
Toronto	Phone	2 months ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Midtown Toronto, Ontario

Latest outage, problems and issue reports in Midtown Toronto and nearby locations:

Amirreza Mohammadi (@AmirR3zaM) reported 3 minutes ago from Toronto, Ontario
@Fidomobile What about the old customer? 😔
Dino Mani (@DinoMani2) reported 4 minutes ago from Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
Cesar (@liom79) reported 4 minutes ago from Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
Ashutosh Nayak (@nayakashu) reported 6 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Romi Joshi (@LooseRomi) reported 10 minutes ago from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
Bhavin Shah (@BhavinShahTO) reported 11 minutes ago from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
Lauren (@yearoflauren) reported 12 minutes ago from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
Kevin Michael (@Kevinmichaelt) reported 21 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
Lindsay Dworkin (@L_Dworks) reported 24 minutes ago from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
Rachael Collier (@rachaelmcollier) reported 26 minutes ago from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
rr. (@iamdieroiramor) reported 27 minutes ago from Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
Michael-Lamont Lytle (@michaellamontl) reported 36 minutes ago from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
Reena Kara (@reena_kara) reported 36 minutes ago from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
Pedro Marques (@MetroManTO) reported 40 minutes ago from Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
Mahmoud "Moody" Shabeeb (@ItisMoody) reported 40 minutes ago from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
Senwung Luk (@fysl) reported 44 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Walied Khogali Ali (@waleedkhogali) reported 49 minutes ago from Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
Sherry Rezaie, MD (@shaghayegh755) reported 52 minutes ago from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
Ashutosh Nayak (@nayakashu) reported 57 minutes ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Georgina Perez (@Georgin51424274) reported 7 minutes ago
@Fidomobile is there anyone in customer service who is actually willing to help?
Armand Swarts (@Smokeywoodbones) reported 8 minutes ago
@Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.
Pete (@floofydoofbkup) reported 8 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Aman Bhargava (@Amanbhargava23) reported 10 minutes ago
@Fidomobile Absolutely worse customer service will be porting away from this company with a couple of days I have billing issues want to speak with someone today but they are giving me time 2 days from now !! When it comes to bills u want the money right away even when its wrong
Shrikant Gupta (@Shrikan15918909) reported 11 minutes ago
@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
Francisco A E Diaz (@F_Ash_Diaz) reported 13 minutes ago
@CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?
Kevin (@Kevin55515892) reported 15 minutes ago
@cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same
Ammi jangra (@jangra0215) reported 17 minutes ago
@Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.
Pete (@floofydoofbkup) reported 21 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Aman Bhargava (@Amanbhargava23) reported 22 minutes ago
@Fidomobile I AM BEING CHARGED EXTRA AS A FRAUD GOR THE SERVICES I HAVENT HIRED I NEED HELP