Freedom Mobile Outage Report in Courtice, Durham, Ontario

@freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

@FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

@FreedomMobile you guys are worst than @MTNNG

@FreedomMobile please fix my calling!!! Can’t revive or make calls all day

@freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

@CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time

@FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website

every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken

@freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx

@FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.

@FreedomMobile I am customer of freedom since 2012 and my other family members since 2014. Recently, got iPhone 13 for my husband from freedom using tab and paying extra. I got my invoice and they Charged me $45 activation fee for existing phone line. I’m am very disappointed.

@FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

@FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?