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Freedom Mobile

Freedom Mobile outages and service status in Etobicoke, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Etobicoke, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received May 23, 4:39 PM EDT.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Mississauga.

CityProblem TypeReport Time
Toronto Phone 3 days ago
Toronto Phone 4 days ago
Toronto Internet 12 days ago
Toronto Wi-fi 22 days ago
Toronto Phone 1 month ago
Toronto Internet 1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • MetroManTO
    Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

  • chippy_nonstop
    chip (@chippy_nonstop) reported from Toronto, Ontario

    . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • HalsyBear
    Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario

    @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

  • OtarineMusic
    rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • CustomerFreedom
    Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

  • InevitableStan
    007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • YashYanthi
    Yashy Murphy (@YashYanthi) reported from Toronto, Ontario

    @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

  • jdriscoll03
    jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • AmanjotsinghSa3
    Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

  • jonrecord
    Jon Record (@jonrecord) reported from Mississauga, Ontario

    Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

  • ShohanSoham
    Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • donschacter
    Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lifeOfBarney
    David Barnwell (@lifeOfBarney) reported

    Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

  • ticibarral
    Ticiana Barral (@ticibarral) reported

    DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!

  • Far4Truth
    Farhan Z (@Far4Truth) reported

    @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

  • YTPeasantVision
    YTPeasantVision (@YTPeasantVision) reported

    Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

  • mikebryan
    Mike Bryan (@mikebryan) reported

    @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

  • justinfinnn
    Justin (@justinfinnn) reported

    Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)

  • garry568
    gbreezie (@garry568) reported

    @FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.

  • jaynoelmcintyre
    Jay McIntyre (@jaynoelmcintyre) reported

    @FreedomMobile is there currently an outage with home internet?

  • AndrewBrlic
    Andrew Brlic (@AndrewBrlic) reported

    @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

  • Saraguerreror
    Sara Guerrero (@Saraguerreror) reported

    @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me