Freedom Mobile

Freedom Mobile Outage Report in Etobicoke, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Etobicoke, Ontario 01/17/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Mississauga, Woodbridge, Toronto, North York and Brampton.

Loading map, please wait...
City Problem Type Report Time
CanadaMississauga Phone
CanadaWoodbridge Phone
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • sh_vanis शिवानी 💕 (@sh_vanis) reported from Mississauga, Ontario

    @FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • andreammscott Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • OtarineMusic rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting

  • jonrecord Jon Record (@jonrecord) reported from Mississauga, Ontario

    Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VanGThieu Van Thieu (@VanGThieu) reported

    @freedomsupport @FreedomMobile can we use existing Freedom Mobile sim card on a 5G phone on your network, or do we need a new 5G compatible one?

  • sarahhlxx Sarahh (@sarahhlxx) reported

    @freedomsupport is there any network problems? My network switched to roaming but I haven't left my house.

  • JCWiggett Jeremy Wiggett (@JCWiggett) reported

    .@FreedomMobile I’ve been charged $100 roaming and my phone disabled because I was close the US border - but not actually in the US. Your agent just wants to argue with me and won’t escalate. Please help.

  • charlynovember Randal Backström (@charlynovember) reported

    @FreedomMobile has the absolute worst customer service I've ever experienced - almost as bad as their cell service. Never again.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hi @freedomsupport Any texting issues in Calgary? Trying to text but won't go through - phone number formatted incorrectly? It's same number as forever

  • enterkvk1 Vignesh (@enterkvk1) reported

    Hi @FreedomMobile, I am travelling to India due to a family emergency. Will I get incoming text messages by default or I need to activate some package. I do not need to call or use my mobile data from India. I just need incoming text messages.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @FreedomMobile is there an email address to the headquarters of Freedom I can have to talk about the exceptional service of a rep? If so please send it to me.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • _XAmount Kahleel B. (@_XAmount) reported

    @FreedomMobile your guys service is garbage