Freedom Mobile

Freedom Mobile Outage Report in Etobicoke, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Etobicoke, Ontario 02/16/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Brampton, Mississauga, Woodbridge and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaBrampton Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • martymcflythedj Marty (@martymcflythedj) reported from Mississauga, Ontario

    It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @freedomsupport Your assistance means nothing. Since you can’t improve my connection to your Network. you’re still miles away from being able to get the same signal strength as your competitors! According to you coverage Map,I shouldn’t have any signal issues, but the truth proves otherwise

  • sarahtesscarv sarah tess (@sarahtesscarv) reported from Brampton, Ontario

    @freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • TechWithRed Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario

    @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile I’ve live in Hamilton. Joined two years ago and signal strength off major highways it mediocre at best. I suppose to get LTE. In most places I don’t. And at best it’s 3g. Never mind indoors of most buildings. iPhone X.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @mitch909 @Rogers @FreedomMobile And once you leave you so called home network. Good luck getting anything at all. No internet no phone connection! 😡

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • pushkarkumishra Pushkar Mishra (@pushkarkumishra) reported from Mississauga, Ontario

    @freedomsupport Is your app down. Trying since last night with no result.

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • iamanaspatel Dr Anas Patel (@iamanaspatel) reported from Brampton, Ontario

    @FreedomMobile poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

  • iamanaspatel Dr Anas Patel (@iamanaspatel) reported from Brampton, Ontario

    @freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @thebigguy86 @FreedomMobile iPhone X isn’t known for connection issues. That’s not the problem. The further I get off any major highway the worse my signal even in the middle of Mississauga inside someone’s home. I’m down to two bars!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • therealdeo Deonina Walsh (@therealdeo) reported

    @FreedomMobile your customer service sucks beyond words can say. You cut off phone service to my pensioner parents and REFUSED to make a payment arrangement for an extra 48 hours. Do you not get that pensioners get paid once a month? Shame on you. This makes me want to move

  • Bullseye90 Nithin Kumar (@Bullseye90) reported

    @freedomsupport Hi freedom mobile, I had a hardware upgrade done online on Nov 20th and had no email confirmation with tracking details, upon calling customer care they say it was already shipped via fedex and it has been delivered to wrong address, please help **URGENT**

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @FreedomMobile Thanks you're right. Between your ***** phones with crap reception and the emergency alert system disturbing my naps, I'm cancelling your service.

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @freedomsupport @sth_million Ya the po po will be on it. Bylaw is the real bad mfkas. They're the ones cracking down on the kids playing in the parks or god forbid playing ice hockey 😱😱😱😱

  • lettucedogg lettuce dog! (@lettucedogg) reported

    @FreedomMobile terrible quality signal in downtown Windsor, signal is 4g 4/5 bars with constant traffic but nothing loads. You need to bring your service to the modern era or I will ditch.

  • vancousaurios mis padres me llaman miguel..🇨🇱🇨🇦 (@vancousaurios) reported

    @FreedomMobile The only problem your signal is bad sometimes I can’t call or text from Richmond

  • bidisha1104 Bidisha Bhattacharya (@bidisha1104) reported

    @FreedomMobile as bad is your online/phone customer service,I found a excellent service at one of your store at kingsway,Vancouver,executive:Flora,the amount of effort from store she tried to solve this easy thing. 10% of that effort from your backend would have solved the issue

  • J_Riffy James (@J_Riffy) reported

    @FreedomMobile your MyAccount app sucks for load times and lags out constantly, your software team should fix that.

  • FractalVagabond Fractal Vagabond (@FractalVagabond) reported

    @FreedomMobile when it comes to customer service your company is incompetent and there is no customer loyalty ?! What a mistake to be your customer ! Wish others don't make my mistake.

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @freedomsupport You are the ***** on my phone, and on my Twitter. Try another ad campaign. Your telephone network is literally my toilet and I literally have the runs.