Freedom Mobile Outage Report in Etobicoke, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Etobicoke, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Mississauga, and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 20 days ago |
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Internet | 22 days ago |
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Internet | 24 days ago |
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Phone | 27 days ago |
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Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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rin (@OtarineMusic) reported from Toronto, Ontario@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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शिवानी 💕 (@sh_vanis) reported from Mississauga, Ontario@FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?
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Jan J (@HBchic_Jade) reported from Toronto, Ontario@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, OntarioToday's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Jon Record (@jonrecord) reported from Mississauga, OntarioSince @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, OntarioI'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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😮💨 (@erry1getshwifty) reported from Mississauga, Ontario@freedomsupport @UNO_0801 um how about everytime i step foot out of mississauga i lose service. EVERY TIME. Youve made my life a bit more complicated, cant wait for the contract to be over
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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Call Me Scotty (@andreammscott) reported from Toronto, Ontario@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
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Cristian Arango (@krixthyan) reported from Toronto, OntarioIs @FreedomMobile the worst mobile company? Hint: Yes
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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kat (@katlikethief) reported from Toronto, Ontariohi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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kat (@katlikethief) reported from Toronto, Ontario@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tameesia (@TameesiaMusic) reported@FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones
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Don Bruce (@DonBruce73) reported@freedomsupport I'm absolutely certain your Customer Retention team member missed the boat on this one... forget the fact that I had to argue to get money back for the US pkg that didn't work as promised, but when I said I was looking at taking my business elsewhere, they were literally silent.
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Pablo (@PabloMorcz) reportedI bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?
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David (@David_J_Broad) reported@freedomsupport little to no help updating my 94 year olds fathers account with freedom. when i asked to speak to a manager i was told i would get a call back in 12 to 24 hours. all im trying to do is fix and pay his bill.
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Catherine Kelly-Brown (@cathyincanada) reported@freedomsupport Do you have access to the long conversation with Support I had today (ended right before tweeting you) or would I need to repeat all of it?
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☠️Dave Sokolowski🇨🇦🏴 (@ATonofFun) reportedJesus Christ @FreedomMobile could you make your website any more difficult to deal with? WTF?!?
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Bruce Payan (@zzyzyman) reportedWe've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.
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Michael (@michael150375) reportedDear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx
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doobydude (@doobydude420) reported@freedomsupport I've already did thar. Reset network connections etc. Etc.
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tito (@hebero1984) reported@freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out