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Freedom Mobile

Freedom Mobile Outage Report in Etobicoke, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Mississauga, and Brampton.

CityProblem TypeReport Time
Toronto Internet 12 days ago
Toronto Internet 21 days ago
Toronto Internet 24 days ago
Toronto Internet 26 days ago
Toronto Phone 29 days ago
Toronto Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • michaelnugent
    Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • Corndiva111
    Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @freedomsupport are there services currently in the area right now Because I can’t receive or dial out phone calls from my own residence and it says “nationwide”. Such horrible service. I don’t recommend freedom to anyone. So disappointed

  • InevitableStan
    007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • ___richb
    ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • RAPS2467
    Steven Sousa (@RAPS2467) reported from Mississauga, Ontario

    @freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.

  • MacDKB
    Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • sarahtesscarv
    sarah tess (@sarahtesscarv) reported from Brampton, Ontario

    @freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

  • Renoversity
    Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • sidetripca
    Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • JaymeeTorres
    Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • pushkarkumishra
    Pushkar Mishra (@pushkarkumishra) reported from Mississauga, Ontario

    @freedomsupport Is your app down. Trying since last night with no result.

  • feettofeet
    GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • domixiqueee
    dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • scottk2392
    KobzKobz (@scottk2392) reported from Brampton, Ontario

    I had one late payment in 2 years cus i went on vacation and cus of it i cant get a new phone😒😒😒 Shit like this is how you lose customers @FreedomMobile

  • _ana__lynn
    ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • whelanmj
    Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • Sab44Fab
    FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • Corndiva111
    Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • posteggme
    Erin (@posteggme) reported

    @freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.

  • Kyuss_Jones
    Kyuss Jones (@Kyuss_Jones) reported

    @freedomsupport No I won’t be doing that. Fix your site and maybe I will check it out later.

  • vim_vimmy
    Vim (@vim_vimmy) reported

    God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile

  • PurpleCrow27
    Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    EVERY TIME you call @FreedomMobile you get a passive-aggressive female robot who says "We are currently experiencing longer than normal wait times...". No! That IS YOUR 'NORMAL'! It's every time I call you! And that 'hold music' is the worst sounding trash ever! I'm an artist.

  • HeavenlyInPink
    lol◟̽◞̽ (@HeavenlyInPink) reported

    @FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-

  • Kyuss_Jones
    Kyuss Jones (@Kyuss_Jones) reported

    @FreedomMobile If your site doesn’t even work, I can only imagine what the plan and customer service is like.

  • AliamnerLoL
    Aliamner (@AliamnerLoL) reported

    @FreedomMobile I get better reception in a costco than I do at City ******* Hall. Your reception and speeds are laughable. Your prices are not worth it if you can't use it 80% the time. Warning to anyone interested, if you value reliability, good speeds, and signal, don't spend your money here

  • utd_ac
    AC utd (@utd_ac) reported

    .@freedomsupport had a horrible experience at one of your stores. Thanks for the ****** service

  • sylwan
    Sebastian Sylwan (@sylwan) reported

    @FreedomMobile your policies made it impossible to get your service no matter how hard I tried. 90 days cell history before I can get home internet?? I am moving my family to AB and I need both now, not 3mos later! (not to mention forcing the credit check on the service address)

  • Rui_MP_Carvalho
    Rui Carvalho (@Rui_MP_Carvalho) reported

    @FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!