Freedom Mobile

Freedom Mobile Outage Report in Etobicoke, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Etobicoke, Ontario 11/24/2025 14:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, Brampton and North York.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaMississauga Phone
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • loveys9400 Lovey Saini (@loveys9400) reported from Brampton, Ontario

    @freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • Corndiva111 Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @freedomsupport are there services currently in the area right now Because I can’t receive or dial out phone calls from my own residence and it says “nationwide”. Such horrible service. I don’t recommend freedom to anyone. So disappointed

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • scottk2392 KobzKobz (@scottk2392) reported from Brampton, Ontario

    I had one late payment in 2 years cus i went on vacation and cus of it i cant get a new phone😒😒😒 Shit like this is how you lose customers @FreedomMobile

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • Corndiva111 Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario

    @freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • prguy1968 Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario

    @FreedomMobile your customer service and policy sucks!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • vancousaurios mis padres me llaman miguel..🇨🇱🇨🇦 (@vancousaurios) reported

    @FreedomMobile The only problem your signal is bad sometimes I can’t call or text from Richmond

  • FractalVagabond Fractal Vagabond (@FractalVagabond) reported

    @FreedomMobile when it comes to customer service your company is incompetent and there is no customer loyalty ?! What a mistake to be your customer ! Wish others don't make my mistake.

  • therealdeo Deonina Walsh (@therealdeo) reported

    @FreedomMobile your customer service sucks beyond words can say. You cut off phone service to my pensioner parents and REFUSED to make a payment arrangement for an extra 48 hours. Do you not get that pensioners get paid once a month? Shame on you. This makes me want to move

  • lettucedogg lettuce dog! (@lettucedogg) reported

    @FreedomMobile terrible quality signal in downtown Windsor, signal is 4g 4/5 bars with constant traffic but nothing loads. You need to bring your service to the modern era or I will ditch.

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @FreedomMobile Thanks you're right. Between your ***** phones with crap reception and the emergency alert system disturbing my naps, I'm cancelling your service.

  • wasimazid Wasim Azid (@wasimazid) reported

    @freedomsupport @Randy40575132 That’s true. I have been using Freedom since it was Wind Mobile. No roaming issues at all.

  • Rizza_G Rizza (@Rizza_G) reported

    @FreedomMobile “Why are you sending out specials to your existing customer base if you cannot offer the phone they want!!!” MAKE IT MAKE SENSE!!!!!

  • bhanuprakashcha Bhanu Gupta (@bhanuprakashcha) reported

    Worst ever service on the planet award goes to @FreedomMobile congratulations to make me sucked up by taking your services. go to hell you..

  • KatherineWieser Katherine Wieser (@KatherineWieser) reported

    Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada

  • Marie1Kate Kate (@Marie1Kate) reported

    I swear despite not being over my data limit. It feels like Freedommobile had throttled my data. Third day it has been slow. Nearly messed up on something important because of it.