Freedom Mobile Outage Report in Etobicoke, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (67%)
-
Phone (18%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Etobicoke, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Woodbridge |
Internet | |
| Toronto |
Phone | |
| Woodbridge |
Phone | |
| Mississauga |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
-
Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
-
kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
-
Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@FreedomMobile my iMessage is down??? Any ideas?
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
-
Danyelle Cordz
(@Corndiva111) reported
from
Brampton, Ontario
@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service
-
chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
-
Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
-
Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
-
Danyelle Cordz
(@Corndiva111) reported
from
Brampton, Ontario
@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers
-
Harry
(@hquibs) reported
from
Mississauga, Ontario
@freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee
-
Miguel
(@MP_baller04) reported
from
Brampton, Ontario
@freedomsupport Can’t make any calls when is the service going to be back up and running
-
Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
-
ПΣЯM ©
(@njmckenzie) reported
from
Mississauga, Ontario
@freedomsupport experiencing SMS issues in Scarborough. Tried reboots. Sending but not receiving.
-
Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
-
Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
-
Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
-
Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@freedomsupport my iMessage is down, any ideas?
-
Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.
-
SyedSJ
(@Shsyedj) reported
@FreedomMobile extremely disappointed to note that my issue in Case ID#C71797258 is repeating every month since last 5 months. Feel sorry to point out that your customer team is not proactive in ensuring it is resolved for the rest of the promotion period. #poorcustomerservice
-
cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. when I called to discuss the issue, all their employees had little to no answers, and their best offer was a $500 credit...
-
H.C.Sprung 🇨🇦
(@XxCarsten72xX) reported
from
St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
-
dave 🇨🇦🏳️🌈
(@humbled369) reported
@freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.
-
Gerry farkas
(@Gerryfarkas9) reported
@freedomsupport One customer had bought a 40” tv that was 46” wide and I sold her a 55” tv that was 47.5” wide. When she protested I pointed out that there was an actual 1.5” width difference meaning.75” per side. I had brought out a measuring tape and had her eyeball.75”
-
Kristian King
(@_kristianking_) reported
@FreedomMobile is the worst company on this green earth
-
Ery Berry
(@EryBerry5) reported
Fix your network!!! I can’t receive calls nor even open the darn app! @FreedomMobile
-
Vikas Sequeira
(@vsmusic2000) reported
@freedomsupport It's been 10 days and no one that I've contacted in Freedom can solve my issue, including supervisors and escalated tech support. No data activated from 10 days, multiple SIM replacements, several hours spent on chat and in-person and yet NO ONE can resolve this
-
Heather Y Donily
(@BettieRamone) reported
Shame on you @Freedommobile @Shawhelp for not being able to provide me internet but refusing to refund me the money you charged me for a service I never had