Freedom Mobile Outage Report in Etobicoke, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Etobicoke, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud
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PiotrW
(@piowie) reported
from
Mississauga, Ontario
@freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
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Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@freedomsupport my iMessage is down, any ideas?
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@FreedomMobile my iMessage is down??? Any ideas?
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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शिवानी 💕
(@sh_vanis) reported
from
Mississauga, Ontario
@FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Musial
(@kevinek95) reported
@freedomsupport Idk. But thats kind of a joke to tell someone that it takes 2 weeks to come in and then person waits for over a month... my current phone is barely working. Charger port doesnt work. And screen is busted... and all that happened right before i ordered the iphone 12 pro...
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Channing Wilson
(@wilson_channing) reported
@FreedomMobile Hey everyone. Just a heads up Freedom customer ser. is crap. Well their cell range is bad, but the service is worse. They have now locked $1700 of mine from my bank account. Then proceeded to take it off my credit card. I had the money in the account ready. 🤬
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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David Wooderson
(@LorenzoVanMatt4) reported
@freedomsupport You fail to understand there was no customers there was no cleaning going on. If Freedom is concerned about safety then why say your open physically? If no customers then open up and look after your customers who are available In this case SOON 2B FORMER CUSTOMER #NoExcuses
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Steph Lackey
(@stephlackey) reported
@FreedomMobile Account was cancelled. FREEDOM continued to charge us. And now conveniently cannot help us to fix their mistake. I am in disbelief.
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Cris
(@CrissyAD) reported
@freedomsupport @vulcanoboy 15 minutes. Wow I spent 1 1/2 hours at a location yesterday and didn’t even get served. Awful service at freedom mobile
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TenLha
(@Stand4Tibet) reported
Hi @FreedomMobile if u hav installed glass shield in ur store, does it mean ur employees doesn’t hav to wear Mask??Please keep ur customer’s health in priority. I thought Govt has made it mandatory to wear mask in stores unless u have a different rule for ur stores! #disappointed
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PRAVIN BAGWE
(@pravin_bagwe) reported
@freedomsupport I am asking a refund for a service which I never received
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john reyes
(@01johnn) reported
Lol @FreedomMobile im unable to send any text msgs. Help.
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Jordy🦕
(@jordyn_lyoness) reported
@FreedomMobile is there a reason I have 0 service no matter where I am? Is a tower down or did you forget to tell your customers you were doing something. It’s been 12 hours