Freedom Mobile Outage Report in Etobicoke, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Etobicoke, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Jorg Maas
(@carpenter_maas) reported
from
Mississauga, Ontario
@freedomsupport Your assistance means nothing. Since you can’t improve my connection to your Network. you’re still miles away from being able to get the same signal strength as your competitors! According to you coverage Map,I shouldn’t have any signal issues, but the truth proves otherwise
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Pushkar Mishra
(@pushkarkumishra) reported
from
Mississauga, Ontario
@freedomsupport Is your app down. Trying since last night with no result.
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Duane Grady
(@Renoversity) reported
from
Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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Marianthe Mesbouris
(@TechWithRed) reported
from
Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
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Richard Carlson
(@RichardKCarlson) reported
from
Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Hayme Torres
(@JaymeeTorres) reported
from
Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
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Jorg Maas
(@carpenter_maas) reported
from
Mississauga, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile I’ve live in Hamilton. Joined two years ago and signal strength off major highways it mediocre at best. I suppose to get LTE. In most places I don’t. And at best it’s 3g. Never mind indoors of most buildings. iPhone X.
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Laura
(@llsebben) reported
from
Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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Jorg Maas
(@carpenter_maas) reported
from
Mississauga, Ontario
@thebigguy86 @FreedomMobile iPhone X isn’t known for connection issues. That’s not the problem. The further I get off any major highway the worse my signal even in the middle of Mississauga inside someone’s home. I’m down to two bars!
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Dr Anas Patel
(@iamanaspatel) reported
from
Brampton, Ontario
@freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2
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sarah tess
(@sarahtesscarv) reported
from
Brampton, Ontario
@freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!
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Willem de Ruijter
(@Willem_Michael) reported
from
Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Simone RC 🇺🇸🇨🇦💜
(@Simone_RC67) reported
from
Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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TD Presents Scarborough Festival
(@ScarbFestTO) reported
from
Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
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Marty
(@martymcflythedj) reported
from
Mississauga, Ontario
It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.
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Jorg Maas
(@carpenter_maas) reported
from
Mississauga, Ontario
@mitch909 @Rogers @FreedomMobile And once you leave you so called home network. Good luck getting anything at all. No internet no phone connection! 😡
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kimakazee👻
(@Kimakazee_) reported
holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.
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Terri Rowan RMT (she/her or they/them)
(@tlrowanrmt) reported
@kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.
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alexander brodhagen
(@abrod91) reported
@FreedomMobile why is it when I have full bars that I get the least amount of service, can’t even load a tweet with this service!
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Mike Greer♿️🇨🇦💉💉 (He/Him)
(@OI_Mike13) reported
@tlrowanrmt @FreedomMobile Downloading more on the customer in the name of Self Service, but still charging us for that service they should be performing. Yup with Rogers buying them, this is makes sense as they are falling in line with their bad business practices.
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tooyoung
(@Fire4418) reported
@freedomsupport So since you didn’t unlock properly This is something you should fix
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Lorelei
(@Lorelei58162386) reported
@FreedomMobile Freedom sucks ive been with the comany over 10 years
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Jake
(@Cheeryarbiter) reported
@freedomsupport Hey, I'm just wondering if you're getting reports of SMS failing to send? I'm having iffy issues sending texts, I can be retrying for 15 minutes before it either sends or I take a screenshot and it sends immediately. Been about 2 weeks-ish like this
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an apt user name
(@deadgirlwendi) reported
@freedomsupport why bother? it's just going to happen again next month. If it weren't for the fact i should only be paying $15/month for this, i would have left already. since you guys keep hitting me at $20, i'll just find another service
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Belibra
(@Belib16) reported
@freedomsupport why is it that I can't send long texts to people? My siblings with the same phone and different phone company have no issues doing long texts.
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Dominic Christian Owens
(@DomChrisOwens) reported
from
Kingston, Ontario
@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.