Freedom Mobile

Freedom Mobile Outage Report in Etobicoke, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Etobicoke, Ontario 10/25/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Brampton, North York, Thornhill and Mississauga.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaBrampton Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported from Mississauga, Ontario

    @freedomsupport @UNO_0801 um how about everytime i step foot out of mississauga i lose service. EVERY TIME. Youve made my life a bit more complicated, cant wait for the contract to be over

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • andreammscott Call Me Scotty (@andreammscott) reported from Toronto, Ontario

    @freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • sh_vanis शिवानी 💕 (@sh_vanis) reported from Mississauga, Ontario

    @FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • njmckenzie ПΣЯM © (@njmckenzie) reported from Toronto, Ontario

    @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • OtarineMusic rin (@OtarineMusic) reported from Toronto, Ontario

    @freedomsupport is there any information as to when Freedom intends to launch its 5G service?

  • darsh39 Darshan Singh (@darsh39) reported from Brampton, Ontario

    @FreedomMobile having issues from last 3 days with the networking dropping out.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @FreedomMobile problems sending texts to another Freedom # but working to other carriers. Is this an issue anyone else is experiencing today?

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile Hello Internet never worked on Major Mackenzie between Islington and Pine Valley… it is happening for more than 5 years… no improvement in internet service in this areas….

  • deanholden0 Dean Holden (@deanholden0) reported

    @FreedomMobile I’ve talked to your support team for the last week and a half. Nothing is being done.

  • amylauren3 🇨🇦Amy Lauren ❤️ (@amylauren3) reported

    @FreedomMobile why do you advertise certified pre owned phones on your website as a good option. But then they are NEVER in stock. It’s an excellent choice for my mom because she doesn’t need newest and wants to keep. But we can never buy. When will it be an option?!

  • deanholden0 Dean Holden (@deanholden0) reported

    @0xE5C0B1 @FreedomMobile I’m not even in a bad coverage zone. I’m in the middle of a downtown area. Other people I know with Freedom mobile’s data speeds work fine. They’re just throttling my account for no reason and I guess support has no idea how to fix it. 11 days and counting.

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile … Freedom mobile internet is not working in Vaughan area all along Major Mackenzie… such a pathetic service by Freedom… advise to all prospective users…. Don’t subscribe to Freedom mobile… internet service is very pathetic….also never work in any indoor plaza

  • themainnetwork TMN (@themainnetwork) reported

    @deanholden0 @FreedomMobile Have had the exact opposite experience with @FreedomMobile - their support team has always come through for me. Good luck sorting it out. Still better than Bell!

  • eeone Shirley Nseiri (@eeone) reported

    @YPM1982 @FreedomMobile My hearing aid would only be compatible with an Iphone. I have never had one and do not think it would be adequate for me anyways as I have a hard time and need to use lip reading as well with it to be able to carry a conversation and even then can be very difficult. 1/2

  • 0xE5C0B1 QuantumGrace (@0xE5C0B1) reported

    @deanholden0 @FreedomMobile True. I moved to Sarnia and the coverage is ****, no Data, Calls sound trash. I even opened a ticket yet I have heard nothing. The tech support seems like they dont even understand what basic tech support is. @FreedomMobile

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @YPM1982 @eeone @FreedomMobile I was told to go into the store and get them to do a reversal and the store told me to go and phone customer service and get them to look into fixing it. Tun around with several days battling with a mess that should never had happened.