Freedom Mobile Outage Report in Etobicoke, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Etobicoke, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Woodbridge, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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शिवानी 💕
(@sh_vanis) reported
from
Mississauga, Ontario
@FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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PiotrW
(@piowie) reported
from
Mississauga, Ontario
@freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Okaygj
(@okaygj_) reported
from
Vancouver, British Columbia
@freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?
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_license_to_trill
(@critica13948310) reported
@freedomsupport Long on excuses Short on support
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Kenny Uppercutz
(@DJStackzTO) reported
@freedomsupport is the worse phone service provider never go with them.
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doobydude
(@doobydude420) reported
@freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data
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Mike
(@Woody1O) reported
@freedomsupport I'm getting a network error trying to pay my bill
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The Techy Investor 🧑🚀
(@TechyInvestor) reported
@FreedomMobile fix your app UX! Was absolutely terrible and is now even worst since latest update. So redundant. It’s called biometric login. It’s only been around for over a decade 🙄
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Alef Yei
(@AlefYei) reported
It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.
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Tiffany Jonesy
(@DeMarcus_Jonesy) reported
@freedomsupport potential local cellular outage in dundas ON starting around 1am EST or earlier. Getting nationwide but no local, and I always get full bars at home where it’s currently hard down.
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Jax
(@Kojjax) reported
@FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.
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Manjot Singh Gill
(@ManjotGilSingh) reported
@freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?