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Freedom Mobile

Freedom Mobile outages and service status in Etobicoke, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Etobicoke, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 80% Phone (80%)
  • 20% Internet (20%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Etobicoke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Etobicoke, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Mississauga.

CityProblem TypeReport Time
Toronto Phone 10 days ago
Toronto Internet 13 days ago
Toronto Phone 22 days ago
Mississauga Phone 25 days ago
Toronto Phone 26 days ago
Toronto Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Etobicoke, Ontario

Latest outage, problems and issue reports in Etobicoke and nearby locations:

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • martymcflythedj
    Marty (@martymcflythedj) reported from Mississauga, Ontario

    It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.

  • InevitableStan
    007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Beautylicious82
    Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • Coehmer
    Carrie Oehm (@Coehmer) reported from Toronto, Ontario

    @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

  • brianyyz
    Brian B (@brianyyz) reported from The Junction, Ontario

    Have to say the implementation of cell service underground on the @TTChelps is the worst of any system I have ridden globally. Not an selling point overall @FreedomMobile #ttc #mobile #transitTO

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • jhndryl
    John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • USATAlexHSingh
    Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • LeonDies4jays
    Black Hippy (@LeonDies4jays) reported from Toronto, Ontario

    So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

  • angrybearTO
    Erik (@angrybearTO) reported from Toronto, Ontario

    @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !

  • jhndryl
    John Daryl (@jhndryl) reported from Toronto, Ontario

    @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

  • AmanjotsinghSa3
    Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

  • marvinandro
    Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • prguy1968
    Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario

    @FreedomMobile your customer service and policy sucks!

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • krixthyan
    Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • mary35047396
    mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • badboylex_
    Maro (@badboylex_) reported

    @FreedomMobile bro you guys have the worst customer service ever wtf

  • temid4yo
    Temi🐆🍒 (@temid4yo) reported

    @FreedomMobile can you pick up the customer care line omggg

  • Lucidsennin
    Davis Marsh (@Lucidsennin) reported

    @FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.

  • thiscollective
    This Is a Collective (@thiscollective) reported

    @FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.

  • Stephdalchemist
    Stephanie the alchemist (@Stephdalchemist) reported

    Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

  • SilviaCai
    Silvia C. (@SilviaCai) reported

    @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

  • RandyMikla
    Randy Mikla (@RandyMikla) reported

    @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

  • Saraguerreror
    Sara Guerrero (@Saraguerreror) reported

    @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

  • TrisCarpio
    Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • joebalacan
    Joe bala (@joebalacan) reported

    @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile