Freedom Mobile Outage Report in Etobicoke, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Etobicoke, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Etobicoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Etobicoke, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, North York, Mississauga and Brampton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| North York |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Etobicoke, Ontario
Latest outage, problems and issue reports in Etobicoke and nearby locations:
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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PiotrW
(@piowie) reported
from
Mississauga, Ontario
@freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud
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शिवानी 💕
(@sh_vanis) reported
from
Mississauga, Ontario
@FreedomMobile @freedomsupport I am unable to send any regular text messages right now as none of them are going through, is there a problem with your network?
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rohan
(@Rohan88621482) reported
@freedomsupport What a shoddy service. Debited my account thrice. Still no service. Customer care is clueless. What a waste of time and energy.
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Ivan N.
(@IvanNguyen) reported
@FreedomMobile is your stuff broken? I'm in SW Edmonton and my internet has been down all morning, data hardly works and your support keeps disconnecting and the messaging option sends no text msg.
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Nicky Oke
(@NickyOke1) reported
@Johnx2mol @freedomsupport Seems down in whitby also. Same thing..cannot receive calls or make calls
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1SensFan
(@1SensFan1) reported
@FreedomMobile You know what would have been great? If you guys didn't tell me for 2 years straight that the reason I kept getting dropped calls was because you were "building the network" What a crock line you feed to your employees, your just full of crap
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1SensFan
(@1SensFan1) reported
@freedomsupport Wow, great job making it look like you give a crap about customer service. You want to make it up to me? Refund me my money for the 2 years of bad service
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Ivan N.
(@IvanNguyen) reported
@freedomsupport is your stuff broken? No internet all morning, data barely works (mostly network error) and your phone support keeps disconnecting. There is no follow up text for message support either.
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🇨🇦it's yah boi🇨🇦
(@Smunney) reported
@freedomsupport Forget it you will just bounce me to someone else and waste my time like every employee that works for freedom mobile I'm disgusted with that company you can count me out a customer from 2014 back when everyone hated you I stuck around well I'm gone now 🖐🏾
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♡ HALEY ♡
(@hvibe69) reported
@freedomsupport support me I’m just tryna pay a bill
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Politicz Hyatt
(@P0liticz) reported
@freedomsupport I've had a tab issue for more than two years that I'm still waiting to resolve. There is an offer available on one line in my account, hoping you'll make it for the other two for all the trouble?
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Capitan Kyla Kirk 🪐 (she/her)
(@krositabanana) reported
@freedomsupport hey - is the service down? I can't seem to make any phone calls at all!