Freedom Mobile Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	13 days ago
Toronto	Internet	22 days ago
Toronto	Internet	25 days ago
Toronto	Internet	26 days ago
Toronto	Phone	30 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Wayne Rodrigues (@WayneRodriguez) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Dennis aka dLo (@sidetripca) reported 5 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Terri Dorrington (@Beautylicious82) reported 6 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  GraceReflex (@feettofeet) reported 6 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  Terri Dorrington (@Beautylicious82) reported 9 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  Terri Dorrington (@Beautylicious82) reported 13 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Vince J Ciarlo (@prguy1968) reported 14 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Terri Dorrington (@Beautylicious82) reported 15 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Andrew Dignum (@TheDiggyShow) reported 19 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  FabSab44 (@Sab44Fab) reported 22 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  ana (@_ana__lynn) reported 25 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  dom dom (@domixiqueee) reported 27 minutes ago from Toronto, Ontario

  @FreedomMobile is there an service outage because my call are getting dropped

• 
  Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 40 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• 
  007 ⚛️ (@InevitableStan) reported 41 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  ri 🇮🇳 (@___richb) reported 43 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

• 
  Brian Keith MacDonald (@MacDKB) reported 46 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Terri Dorrington (@Beautylicious82) reported 49 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  jdriscoll03 (@jdriscoll03) reported 54 minutes ago from Toronto, Ontario

  @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

• 
  Terri Dorrington (@Beautylicious82) reported 56 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  Terri Dorrington (@Beautylicious82) reported 58 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NiicoleB (@NiicoleB2) reported 6 minutes ago

  @FreedomMobile Not receiving that message because freedoms network is ****.

• 
  GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 6 minutes ago

  @Cystichygroma82 @FreedomMobile Turn on Wi-Fi calling and your devices inability to get signal inside your own home or workplace will be resolved. It's that simple.

• 
  Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 11 minutes ago

  I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.

• 
  codkelpme (@codkelpme) reported 15 minutes ago

  @FreedomMobile Are the @e_mydata's Murena Teracube 2e phone & @nitrokey's Nitrophone usable on your network? #opensource #privacy #smartphone

• 
  Lorelei (@Lorelei58162386) reported 20 minutes ago

  @FreedomMobile Freedom sucks ive been with the comany over 10 years

• 
  ChristineJ (@BossMommaCJ) reported 24 minutes ago

  @DomChrisOwens @FreedomMobile The service they offer is somewhat specialized hence the pricing/price gouging. I'm guessing as a freelancer you have a business number. Usually better service for businesses. Business/home internet is through bell still. Fibe.

• 
  Madisyn McKee (@restlessworker) reported 26 minutes ago

  @freedomsupport is forcing me to go into a mall to return a phone and putting me (7 months pregnant) at risk in a pandemic because THEY forgot to send a shipping label to return a phone. This company has been nothing but terrible to deal with when trying to upgrade.

• 
  Sue The Insane Writer (@angelsuzy65) reported 30 minutes ago

  @freedomsupport I'm having problems with texting. Texts aren't delivering for up to 19 minutes and texts sent to me are taking that long or longer. It's only been the last few days

• 
  Dominic Christian Owens (@DomChrisOwens) reported 31 minutes ago from Kingston, Ontario

  @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

• 
  Peninah (@PeninahTweets) reported 34 minutes ago

  @FreedomMobile is cellular service down in Toronto?