Freedom Mobile outages and service status in Richmond Hill, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jun 24, 1:26 AM EDT.
- Phone (75%)
- Internet (25%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Richmond Hill, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond Hill, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 7 days ago |
|
Scarborough
|
Phone | 8 days ago |
|
Toronto
|
Internet | 9 days ago |
|
Toronto
|
Phone | 17 days ago |
|
Toronto
|
Phone | 1 month ago |
|
Toronto
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Freedom Mobile Issues Reports Near Richmond Hill, Ontario
Latest outage, problems and issue reports in Richmond Hill and nearby locations:
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario@freedomsupport I need support please check your inbox
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rin (@OtarineMusic) reported from Toronto, Ontario@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
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Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
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Laura (@llsebben) reported from Toronto, OntarioWould love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, OntarioI was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario.@FreedomMobile Worst. Customer. Service. Ever!!!
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Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@FreedomMobile is your app down?? I can’t pay my bill?
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John Daryl (@jhndryl) reported from Toronto, Ontario@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
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Cristian Arango (@krixthyan) reported from Toronto, OntarioIs @FreedomMobile the worst mobile company? Hint: Yes
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Virve Aljas (@VirveAljas) reported from Toronto, Ontario@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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HA (@achauuu) reported5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.
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Ryan John White. (@RyanCanadian) reported@FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.
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Jasmine Kaur G (@jgarcha) reportedWell. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.
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🐍 (@Hambonevstech) reported@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
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Neeon (@goanraptor) reported@FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Dorseys Cloaca (@Dorseyscloaca) reported@FreedomMobile I thought customer service was available until 1am ET?
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Arise (@Ariseskater) reported@FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan
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Dyna-Mole (@DynaMole_27) reported@FreedomMobile If you have freedom mobile your connection will be so poor that you can’t even watch the game! After the game your connection will be so poor that you can’t talk to your family about the game