Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 4, 4:00 AM EDT	0	0
May 4, 4:20 AM EDT	0	0
May 4, 4:40 AM EDT	0	0
May 4, 5:00 AM EDT	0	0
May 4, 5:20 AM EDT	0	0
May 4, 5:40 AM EDT	0	0
May 4, 6:00 AM EDT	0	0
May 4, 6:20 AM EDT	0	0
May 4, 6:40 AM EDT	0	0
May 4, 7:00 AM EDT	0	0
May 4, 7:20 AM EDT	0	0
May 4, 7:40 AM EDT	0	0
May 4, 8:00 AM EDT	0	0
May 4, 8:20 AM EDT	0	0
May 4, 8:40 AM EDT	0	0
May 4, 9:00 AM EDT	0	0
May 4, 9:20 AM EDT	0	0
May 4, 9:40 AM EDT	0	0
May 4, 10:00 AM EDT	0	0
May 4, 10:20 AM EDT	0	0
May 4, 10:40 AM EDT	0	0
May 4, 11:00 AM EDT	0	0
May 4, 11:20 AM EDT	0	0
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0
May 4, 2:40 PM EDT	0	0
May 4, 3:00 PM EDT	0	0
May 4, 3:20 PM EDT	0	0
May 4, 3:40 PM EDT	0	0
May 4, 4:00 PM EDT	0	0
May 4, 4:20 PM EDT	0	0
May 4, 4:40 PM EDT	0	0
May 4, 5:00 PM EDT	0	0
May 4, 5:20 PM EDT	0	0
May 4, 5:40 PM EDT	0	0
May 4, 6:00 PM EDT	0	0
May 4, 6:20 PM EDT	0	0
May 4, 6:40 PM EDT	0	0
May 4, 7:00 PM EDT	0	0
May 4, 7:20 PM EDT	0	0
May 4, 7:40 PM EDT	0	0
May 4, 8:00 PM EDT	0	0
May 4, 8:20 PM EDT	0	0
May 4, 8:40 PM EDT	0	0
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0
May 4, 10:40 PM EDT	0	0
May 4, 11:00 PM EDT	0	0
May 4, 11:20 PM EDT	0	0
May 4, 11:40 PM EDT	0	0
May 5, 12:00 AM EDT	0	0
May 5, 12:20 AM EDT	0	0
May 5, 12:40 AM EDT	0	0
May 5, 1:00 AM EDT	0	0
May 5, 1:20 AM EDT	0	0
May 5, 1:40 AM EDT	0	0
May 5, 2:00 AM EDT	0	0
May 5, 2:20 AM EDT	0	0
May 5, 2:40 AM EDT	0	0
May 5, 3:00 AM EDT	0	0
May 5, 3:20 AM EDT	0	0
May 5, 3:40 AM EDT	0	0
May 5, 4:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Phone	12 days ago
Toronto	Internet	15 days ago
Toronto	Phone	23 days ago
Toronto	Phone	28 days ago
Toronto	Internet	1 month ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Pedro Marques (@MetroManTO) reported 58 seconds ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Terri Dorrington (@Beautylicious82) reported 11 minutes ago from Toronto, Ontario
@freedomsupport I need support please check your inbox
Alex H Singh (@USATAlexHSingh) reported 14 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
Marianthe Mesbouris (@TechWithRed) reported 15 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Terri Dorrington (@Beautylicious82) reported 16 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Lorraine Marie Moran (@LoriMoran_1) reported 17 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Renan Ledoux (@renanledoux) reported 18 minutes ago from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
Carrie Oehm (@Coehmer) reported 18 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 23 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Dominic Persaud (@DominicPersaud) reported 23 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Nunya Biznez (@GwapogiTalaga) reported 27 minutes ago from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
FabSab44 (@Sab44Fab) reported 34 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 35 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
sarahkbingler (@sarahkbingler) reported 36 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
Hayme Torres (@JaymeeTorres) reported 39 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
ArgoFluffy/BigNish (@ArgoFluffy) reported 40 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Laura (@llsebben) reported 42 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Mike Whelan (@whelanmj) reported 47 minutes ago from Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
Dennis aka dLo (@sidetripca) reported 55 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 59 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Tristan Carpio (@TrisCarpio) reported 4 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Aन၇нပमпТяईपаош (@ATripathy1) reported 6 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
Eve (@Eve62617669) reported 6 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Geoff Larsen (@GeoffLarsen) reported 12 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
JrT (@JRTeodoro4) reported 12 minutes ago
@FreedomMobile Is there problem with your internet today? December 16th?
rui (@allfeteinc) reported 13 minutes ago
@FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?
Luksimi Sivaneswaralingam (@luksimimusic) reported 15 minutes ago
@FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)
Matt Chan (@Chanman1133) reported 17 minutes ago
@FreedomMobile internet has been down for more than 30 minutes. Why? #yyc
Testezlaf (@testezlaf) reported 21 minutes ago
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
Nehal Mohamed ⚕️ (@NEHAL888888) reported 22 minutes ago
@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!