Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 19, 10:40 AM EDT	0	0
May 19, 11:00 AM EDT	0	0
May 19, 11:20 AM EDT	0	0
May 19, 11:40 AM EDT	0	0
May 19, 12:00 PM EDT	0	0
May 19, 12:20 PM EDT	0	0
May 19, 12:40 PM EDT	0	0
May 19, 1:00 PM EDT	0	0
May 19, 1:20 PM EDT	0	0
May 19, 1:40 PM EDT	0	0
May 19, 2:00 PM EDT	0	0
May 19, 2:20 PM EDT	0	0
May 19, 2:40 PM EDT	0	0
May 19, 3:00 PM EDT	0	0
May 19, 3:20 PM EDT	0	0
May 19, 3:40 PM EDT	0	0
May 19, 4:00 PM EDT	0	0
May 19, 4:20 PM EDT	0	0
May 19, 4:40 PM EDT	0	0
May 19, 5:00 PM EDT	0	0
May 19, 5:20 PM EDT	0	0
May 19, 5:40 PM EDT	0	0
May 19, 6:00 PM EDT	0	0
May 19, 6:20 PM EDT	0	0
May 19, 6:40 PM EDT	0	0
May 19, 7:00 PM EDT	0	0
May 19, 7:20 PM EDT	0	0
May 19, 7:40 PM EDT	0	0
May 19, 8:00 PM EDT	0	0
May 19, 8:20 PM EDT	0	0
May 19, 8:40 PM EDT	0	0
May 19, 9:00 PM EDT	0	0
May 19, 9:20 PM EDT	0	0
May 19, 9:40 PM EDT	0	0
May 19, 10:00 PM EDT	0	0
May 19, 10:20 PM EDT	0	0
May 19, 10:40 PM EDT	0	0
May 19, 11:00 PM EDT	0	0
May 19, 11:20 PM EDT	0	0
May 19, 11:40 PM EDT	0	0
May 20, 12:00 AM EDT	0	0
May 20, 12:20 AM EDT	0	0
May 20, 12:40 AM EDT	0	0
May 20, 1:00 AM EDT	0	0
May 20, 1:20 AM EDT	0	0
May 20, 1:40 AM EDT	0	0
May 20, 2:00 AM EDT	0	0
May 20, 2:20 AM EDT	0	0
May 20, 2:40 AM EDT	0	0
May 20, 3:00 AM EDT	0	0
May 20, 3:20 AM EDT	0	0
May 20, 3:40 AM EDT	0	0
May 20, 4:00 AM EDT	0	0
May 20, 4:20 AM EDT	0	0
May 20, 4:40 AM EDT	0	0
May 20, 5:00 AM EDT	0	0
May 20, 5:20 AM EDT	0	0
May 20, 5:40 AM EDT	0	0
May 20, 6:00 AM EDT	0	0
May 20, 6:20 AM EDT	0	0
May 20, 6:40 AM EDT	0	0
May 20, 7:00 AM EDT	0	0
May 20, 7:20 AM EDT	0	0
May 20, 7:40 AM EDT	0	0
May 20, 8:00 AM EDT	0	0
May 20, 8:20 AM EDT	0	0
May 20, 8:40 AM EDT	0	0
May 20, 9:00 AM EDT	0	0
May 20, 9:20 AM EDT	0	0
May 20, 9:40 AM EDT	0	0
May 20, 10:00 AM EDT	0	0
May 20, 10:20 AM EDT	0	0
May 20, 10:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	5 days ago
Toronto	Wi-fi	15 days ago
Toronto	Phone	27 days ago
Toronto	Internet	30 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Virve Aljas (@VirveAljas) reported 5 minutes ago from Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
Pedro Marques (@MetroManTO) reported 6 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
kat (@katlikethief) reported 9 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
kiki enen-MOR🦋 (@chocolatmilq) reported 17 minutes ago from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
Terri Dorrington (@Beautylicious82) reported 20 minutes ago from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
TD Presents Scarborough Festival (@ScarbFestTO) reported 25 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
sarahkbingler (@sarahkbingler) reported 25 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
SungManitu/2020 (@sungmanitu2020) reported 31 minutes ago from Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
Taige Smith (@BarackOTrauma) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
azhar (@bobsakomano) reported 33 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
John Daryl  (@jhndryl) reported 35 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
ana (@_ana__lynn) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
John Daryl (@jhndryl) reported 45 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Freedom Customer (@CustomerFreedom) reported 48 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
Mike Bates (@joemayo17) reported 52 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
ArgoFluffy/BigNish (@ArgoFluffy) reported 54 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
SungManitu/2020 (@sungmanitu2020) reported 54 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Terri Dorrington (@Beautylicious82) reported 55 minutes ago from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
Hayme Torres (@JaymeeTorres) reported 58 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
FabSab44 (@Sab44Fab) reported 58 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Tristan Carpio (@TrisCarpio) reported 11 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Al Sadius (@Alsadius) reported 16 minutes ago
Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
The Lenis (@LenisTheOrca) reported 21 minutes ago
@FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11
Doug McGinn (@kidd1230) reported 22 minutes ago
@FreedomMobile hey freedom, says I've used up all my data, Canada and international in 10 days! Haven't left my town? WTF!
Keegan Seeburger (@CuratedCollect) reported 23 minutes ago
After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month
Jen Whyte (@cheesebroad) reported 23 minutes ago
@FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.
Kahleel (@_XAmount2) reported 33 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
Farhan Z (@Far4Truth) reported 35 minutes ago
@CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago
(adam) (@ONRADAM) reported 36 minutes ago
@FreedomMobile Never ever again
WyzeOne (@Remlam) reported 37 minutes ago
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!