Freedom Mobile outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, and Scarborough.

City	Problem Type	Report Time
Toronto	Internet	17 hours ago
Toronto	Internet	5 days ago
Toronto	Internet	21 days ago
Toronto	Phone	1 month ago
Scarborough	Phone	2 months ago
Toronto	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  SungManitu/2020 (@sungmanitu2020) reported 6 minutes ago from Toronto, Ontario

  @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

• 
  Virve Aljas (@VirveAljas) reported 13 minutes ago from Toronto, Ontario

  Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

• 
  Freedom Customer (@CustomerFreedom) reported 13 minutes ago from Toronto, Ontario

  @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 15 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  Dominic Persaud (@DominicPersaud) reported 16 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  John Daryl (@jhndryl) reported 18 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Nunya Biznez (@GwapogiTalaga) reported 20 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Wayne Rodrigues (@WayneRodriguez) reported 25 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 27 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 27 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  SungManitu/2020 (@sungmanitu2020) reported 29 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

• 
  Alex H Singh (@USATAlexHSingh) reported 34 minutes ago from Toronto, Ontario

  @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

• 
  Shohan Chowdhury (@ShohanSoham) reported 35 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Virve Aljas (@VirveAljas) reported 37 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  Bruno Garcia (@brungarc) reported 40 minutes ago from Toronto, Ontario

  @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

• 
  sarahkbingler (@sarahkbingler) reported 42 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  ana (@_ana__lynn) reported 51 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  Michelle Williamson (@MichCWilliamson) reported 53 minutes ago from Toronto, Ontario

  @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

• 
  Andrew Dignum (@TheDiggyShow) reported 58 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  Freedom Customer (@CustomerFreedom) reported 59 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HR (@_kasheer_) reported 7 minutes ago

  @FreedomMobile Reply Humayun Raina • 1m For close to a month and a half, I have been calling your customer service to get an issue fixed - my Roam Beyond data is being used and the allocated home data is left untouched. I am in Canada on 'Freedom/Nationwide' network all the time

• 
  TDaphneVasquez RMT (@tattookitten) reported 13 minutes ago

  @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.

• 
  Mike Bryan (@mikebryan) reported 16 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Lily (@Lily08901017) reported 18 minutes ago

  @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

• 
  Dorseys Cloaca (@Dorseyscloaca) reported 19 minutes ago

  @FreedomMobile I thought customer service was available until 1am ET?

• 
  Jack (@jbn_jack) reported 21 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Gamer Graham (@GTM618) reported 23 minutes ago

  @Davidbr14133727 @FreedomMobile Lol. Dont need their internet service to get a phone lol

• 
  B̴B̴3̴ (@0xBB3) reported 24 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  Rob Steffler (@RobSteffle) reported 25 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  Allen (@RealAllenTV) reported 26 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane