Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (33%)
Wi-fi (33%)
Phone (33%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 20, 2:20 AM EDT	0	0
May 20, 2:40 AM EDT	0	0
May 20, 3:00 AM EDT	0	0
May 20, 3:20 AM EDT	0	0
May 20, 3:40 AM EDT	0	0
May 20, 4:00 AM EDT	0	0
May 20, 4:20 AM EDT	0	0
May 20, 4:40 AM EDT	0	0
May 20, 5:00 AM EDT	0	0
May 20, 5:20 AM EDT	0	0
May 20, 5:40 AM EDT	0	0
May 20, 6:00 AM EDT	0	0
May 20, 6:20 AM EDT	0	0
May 20, 6:40 AM EDT	0	0
May 20, 7:00 AM EDT	0	0
May 20, 7:20 AM EDT	0	0
May 20, 7:40 AM EDT	0	0
May 20, 8:00 AM EDT	0	0
May 20, 8:20 AM EDT	0	0
May 20, 8:40 AM EDT	0	0
May 20, 9:00 AM EDT	0	0
May 20, 9:20 AM EDT	0	0
May 20, 9:40 AM EDT	0	0
May 20, 10:00 AM EDT	0	0
May 20, 10:20 AM EDT	0	0
May 20, 10:40 AM EDT	0	0
May 20, 11:00 AM EDT	0	0
May 20, 11:20 AM EDT	0	0
May 20, 11:40 AM EDT	0	0
May 20, 12:00 PM EDT	0	0
May 20, 12:20 PM EDT	0	0
May 20, 12:40 PM EDT	0	0
May 20, 1:00 PM EDT	0	0
May 20, 1:20 PM EDT	0	0
May 20, 1:40 PM EDT	0	0
May 20, 2:00 PM EDT	0	0
May 20, 2:20 PM EDT	0	0
May 20, 2:40 PM EDT	0	0
May 20, 3:00 PM EDT	0	0
May 20, 3:20 PM EDT	0	0
May 20, 3:40 PM EDT	0	0
May 20, 4:00 PM EDT	0	0
May 20, 4:20 PM EDT	0	0
May 20, 4:40 PM EDT	0	0
May 20, 5:00 PM EDT	0	0
May 20, 5:20 PM EDT	0	0
May 20, 5:40 PM EDT	0	0
May 20, 6:00 PM EDT	0	0
May 20, 6:20 PM EDT	0	0
May 20, 6:40 PM EDT	0	0
May 20, 7:00 PM EDT	0	0
May 20, 7:20 PM EDT	0	0
May 20, 7:40 PM EDT	0	0
May 20, 8:00 PM EDT	0	0
May 20, 8:20 PM EDT	0	0
May 20, 8:40 PM EDT	0	0
May 20, 9:00 PM EDT	0	0
May 20, 9:20 PM EDT	0	0
May 20, 9:40 PM EDT	0	0
May 20, 10:00 PM EDT	0	0
May 20, 10:20 PM EDT	0	0
May 20, 10:40 PM EDT	0	0
May 20, 11:00 PM EDT	0	0
May 20, 11:20 PM EDT	0	0
May 20, 11:40 PM EDT	0	0
May 21, 12:00 AM EDT	0	0
May 21, 12:20 AM EDT	0	0
May 21, 12:40 AM EDT	0	0
May 21, 1:00 AM EDT	0	0
May 21, 1:20 AM EDT	0	0
May 21, 1:40 AM EDT	0	0
May 21, 2:00 AM EDT	0	0
May 21, 2:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	6 days ago
Toronto	Wi-fi	16 days ago
Toronto	Phone	28 days ago
Toronto	Internet	1 month ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Terri Dorrington (@Beautylicious82) reported 4 minutes ago from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
Nunya Biznez (@GwapogiTalaga) reported 6 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Marvin (@marvinandro) reported 9 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Carrie Oehm (@Coehmer) reported 9 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Freedom Customer (@CustomerFreedom) reported 11 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
SungManitu/2020 (@sungmanitu2020) reported 12 minutes ago from Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
memo (@davhuh) reported 13 minutes ago from Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
007 ⚛️ (@InevitableStan) reported 23 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
Haleigh Ní Mhacháin (@HalsyBear) reported 23 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
dom dom (@domixiqueee) reported 32 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Black Hippy (@LeonDies4jays) reported 32 minutes ago from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
SungManitu/2020 (@sungmanitu2020) reported 34 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Erica Ehm (@EricaEhm) reported 36 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Vince J Ciarlo (@prguy1968) reported 40 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
Wayne Rodrigues (@WayneRodriguez) reported 49 minutes ago from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
GraceReflex (@feettofeet) reported 51 minutes ago from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
Jaded (@chimozy_charles) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 53 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Taige Smith (@BarackOTrauma) reported 55 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
chip (@chippy_nonstop) reported 56 minutes ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Testezlaf (@testezlaf) reported 7 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Lily (@Lily08901017) reported 13 minutes ago
@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 13 minutes ago
Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
Sue T (@pieface2010) reported 14 minutes ago
@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
Ticiana Barral (@ticibarral) reported 14 minutes ago
DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!
Tristan Carpio (@TrisCarpio) reported 16 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Wil Boucher (@BoucherWil98675) reported 20 minutes ago
@FreedomMobile is service down for Vancouver internet?
Derek Smith (@derek8128) reported 20 minutes ago
Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
CONSTANTINE VALDOR (@kami_007x) reported 21 minutes ago
@FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers
Scott C (@scottacalvert) reported 22 minutes ago
@FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.