Freedom Mobile outages and service status in Richmond Hill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 15, 5:20 PM EDT	0	0
May 15, 5:40 PM EDT	0	0
May 15, 6:00 PM EDT	0	0
May 15, 6:20 PM EDT	0	0
May 15, 6:40 PM EDT	0	0
May 15, 7:00 PM EDT	0	0
May 15, 7:20 PM EDT	0	0
May 15, 7:40 PM EDT	0	0
May 15, 8:00 PM EDT	0	0
May 15, 8:20 PM EDT	0	0
May 15, 8:40 PM EDT	0	0
May 15, 9:00 PM EDT	0	0
May 15, 9:20 PM EDT	0	0
May 15, 9:40 PM EDT	0	0
May 15, 10:00 PM EDT	0	0
May 15, 10:20 PM EDT	0	0
May 15, 10:40 PM EDT	0	0
May 15, 11:00 PM EDT	0	0
May 15, 11:20 PM EDT	0	0
May 15, 11:40 PM EDT	0	0
May 16, 12:00 AM EDT	0	0
May 16, 12:20 AM EDT	0	0
May 16, 12:40 AM EDT	0	0
May 16, 1:00 AM EDT	0	0
May 16, 1:20 AM EDT	0	0
May 16, 1:40 AM EDT	0	0
May 16, 2:00 AM EDT	0	0
May 16, 2:20 AM EDT	0	0
May 16, 2:40 AM EDT	0	0
May 16, 3:00 AM EDT	0	0
May 16, 3:20 AM EDT	0	0
May 16, 3:40 AM EDT	0	0
May 16, 4:00 AM EDT	0	0
May 16, 4:20 AM EDT	0	0
May 16, 4:40 AM EDT	0	0
May 16, 5:00 AM EDT	0	0
May 16, 5:20 AM EDT	0	0
May 16, 5:40 AM EDT	0	0
May 16, 6:00 AM EDT	0	0
May 16, 6:20 AM EDT	0	0
May 16, 6:40 AM EDT	0	0
May 16, 7:00 AM EDT	0	0
May 16, 7:20 AM EDT	0	0
May 16, 7:40 AM EDT	0	0
May 16, 8:00 AM EDT	0	0
May 16, 8:20 AM EDT	0	0
May 16, 8:40 AM EDT	0	0
May 16, 9:00 AM EDT	0	0
May 16, 9:20 AM EDT	0	0
May 16, 9:40 AM EDT	0	0
May 16, 10:00 AM EDT	0	0
May 16, 10:20 AM EDT	0	0
May 16, 10:40 AM EDT	0	0
May 16, 11:00 AM EDT	0	0
May 16, 11:20 AM EDT	0	0
May 16, 11:40 AM EDT	0	0
May 16, 12:00 PM EDT	0	0
May 16, 12:20 PM EDT	0	0
May 16, 12:40 PM EDT	0	0
May 16, 1:00 PM EDT	0	0
May 16, 1:20 PM EDT	0	0
May 16, 1:40 PM EDT	0	0
May 16, 2:00 PM EDT	0	0
May 16, 2:20 PM EDT	0	0
May 16, 2:40 PM EDT	0	0
May 16, 3:00 PM EDT	0	0
May 16, 3:20 PM EDT	0	0
May 16, 3:40 PM EDT	0	0
May 16, 4:00 PM EDT	0	0
May 16, 4:20 PM EDT	0	0
May 16, 4:40 PM EDT	0	0
May 16, 5:00 PM EDT	0	0
May 16, 5:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	1 day ago
Toronto	Wi-fi	11 days ago
Toronto	Phone	24 days ago
Toronto	Internet	26 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Taige Smith (@BarackOTrauma) reported 50 seconds ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
Yashy Murphy (@YashYanthi) reported 4 minutes ago from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
Freedom Customer (@CustomerFreedom) reported 13 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Richard Carlson (@RichardKCarlson) reported 18 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Call Me Scotty (@andreammscott) reported 20 minutes ago from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
Freedom Customer (@CustomerFreedom) reported 25 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Marvin (@marvinandro) reported 29 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Terri Dorrington (@Beautylicious82) reported 30 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
ArgoFluffy/BigNish (@ArgoFluffy) reported 30 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
SungManitu/2020 (@sungmanitu2020) reported 31 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
Bruno Garcia (@brungarc) reported 34 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Jan J (@HBchic_Jade) reported 44 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
John Daryl (@jhndryl) reported 45 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
John Daryl  (@jhndryl) reported 46 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
ri 🇮🇳 (@___richb) reported 49 minutes ago from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
SungManitu/2020 (@sungmanitu2020) reported 53 minutes ago from Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
Carrie Oehm (@Coehmer) reported 53 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Terri Dorrington (@Beautylicious82) reported 54 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
007 ⚛️ (@InevitableStan) reported 56 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
rin (@OtarineMusic) reported 57 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Wil Boucher (@BoucherWil98675) reported 51 seconds ago
@FreedomMobile is service down for Vancouver internet?
Eve (@Eve62617669) reported 2 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Silvia C. (@SilviaCai) reported 4 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
YTPeasantVision (@YTPeasantVision) reported 4 minutes ago
Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!
Spike (@HeyimSpike) reported 5 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
This Is a Collective (@thiscollective) reported 6 minutes ago
@FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.
Silvia C. (@SilviaCai) reported 8 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Yvonne Kushe (@kushemusic) reported 8 minutes ago
@FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.
the other KC (@iamtheotherkc) reported 11 minutes ago
Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
✪ Scribe the Prime Minister ✪ (@Scribe_Music) reported 14 minutes ago
@FreedomMobile your service is down in Langley BC