Freedom Mobile outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Richmond Hill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	7 days ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	3 months ago
Scarborough	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Yashy Murphy (@YashYanthi) reported 4 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Taige Smith (@BarackOTrauma) reported 7 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  ПΣЯM © (@njmckenzie) reported 9 minutes ago from Toronto, Ontario

  @freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!

• 
  John Daryl (@jhndryl) reported 10 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• 
  Terri Dorrington (@Beautylicious82) reported 16 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  ArgoFluffy/BigNish (@ArgoFluffy) reported 19 minutes ago from Toronto, Ontario

  @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

• 
  FabSab44 (@Sab44Fab) reported 20 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Alex H Singh (@USATAlexHSingh) reported 21 minutes ago from Toronto, Ontario

  @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 22 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  SungManitu/2020 (@sungmanitu2020) reported 25 minutes ago from Toronto, Ontario

  I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 28 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  Freedom Customer (@CustomerFreedom) reported 31 minutes ago from Toronto, Ontario

  @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

• 
  Erik (@angrybearTO) reported 32 minutes ago from Toronto, Ontario

  @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 35 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  ana (@_ana__lynn) reported 45 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  chip (@chippy_nonstop) reported 54 minutes ago from Toronto, Ontario

  . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

• 
  Willem de Ruijter (@Willem_Michael) reported 54 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Terri Dorrington (@Beautylicious82) reported 56 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  ✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 57 minutes ago from Markham, Ontario

  It sucks not having data while having a low battery and being a customer of @FreedomMobile

• 
  ri 🇮🇳 (@___richb) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HR (@_kasheer_) reported 2 minutes ago

  @FreedomMobile Last two times I was told they will fix it. Now I am being told that half of my Roam Beyond data (bonus 10GB) will be used within Canada BEFORE my home data is used (250GB US/Canada/Mex). How does it even make sense?!

• 
  Purna Kumal (@kumalpurna1) reported 5 minutes ago

  You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?

• 
  David bristow (@Davidbr14133727) reported 5 minutes ago

  @FreedomMobile I'm having connectivity issues with my Motorola e15

• 
  Sue Lovely Terrio (@LovelyTerrioS) reported 5 minutes ago

  @FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged

• 
  Sarah KO (@KiwiHarmony1) reported 6 minutes ago

  @FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP

• 
  Greg (@pcguy8088) reported 9 minutes ago

  @FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.

• 
  Jack (@jbn_jack) reported 13 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  HA (@achauuu) reported 14 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  François Caron 🇨🇦 (@Milnoc) reported 24 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  🐍 (@Hambonevstech) reported 30 minutes ago

  @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao