Freedom Mobile Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	17 days ago
Toronto	Internet	20 days ago
Toronto	Internet	21 days ago
Toronto	Phone	25 days ago
Toronto	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Bruno Garcia (@brungarc) reported 1 minute ago from Toronto, Ontario

  @freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 8 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  chip (@chippy_nonstop) reported 9 minutes ago from Toronto, Ontario

  . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

• 
  Jaded (@chimozy_charles) reported 9 minutes ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  Nunya Biznez (@GwapogiTalaga) reported 13 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Shohan Chowdhury (@ShohanSoham) reported 16 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  memo (@davhuh) reported 16 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• 
  Carrie Oehm (@Coehmer) reported 22 minutes ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  Nunya Biznez (@GwapogiTalaga) reported 26 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Erik (@angrybearTO) reported 27 minutes ago from Toronto, Ontario

  @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

• 
  Freedom Customer (@CustomerFreedom) reported 34 minutes ago from Toronto, Ontario

  @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

• 
  Nunya Biznez (@GwapogiTalaga) reported 35 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  Dominica Larkin (@DominicaLarkin) reported 36 minutes ago from Toronto, Ontario

  @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

• 
  Tai Tang (@tallpagee) reported 36 minutes ago from Toronto, Ontario

  @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

• 
  Black Hippy (@LeonDies4jays) reported 40 minutes ago from Toronto, Ontario

  So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

• 
  Erica Ehm (@EricaEhm) reported 41 minutes ago from Toronto, Ontario

  Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.

• 
  Dominic Persaud (@DominicPersaud) reported 47 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  Michelle Williamson (@MichCWilliamson) reported 50 minutes ago from Toronto, Ontario

  @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

• 
  Freedom Customer (@CustomerFreedom) reported 55 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  Erica Ehm (@EricaEhm) reported 58 minutes ago from Toronto, Ontario

  @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DevilsCoffeeTable (@SnapsMcCoy) reported 1 minute ago

  @FreedomMobile Too bad @FreedomMobile 's service is less than the service of the Apollo.....they went to the moon and had service, we can't walk into Walmart

• 
  Erica R (@eroe1782) reported 1 minute ago

  @freedomsupport Unfortunately no lol I will give it till tomorrow … if it’s still down I will drop by . Has their been network issues today?

• 
  Dave McCauley (@davemccauley) reported 3 minutes ago

  @freedomsupport Looks like no one wants to help me as a paying customer for years!

• 
  matt cruz (@mattcruz812) reported 7 minutes ago

  @FreedomMobile is so bad. Was supposed to get a free upgrade only to be told I have to pay $400 up front. Then was told I have to pay my tab and bill. After paying over $350 I was still told I have to pay $400.

• 
  Nicole Janette (@nicolejanette16) reported 7 minutes ago

  Nobody: Freedom Mobile: We’re going to cut your cell and data service, again and again when you travel as a lone female traveler...even when you ask for it to be restored. @FreedomMobile

• 
  PaulyB (@PaulyB46808197) reported 9 minutes ago

  @freedomsupport yes....I want a credit for one day's lost service

• 
  Canadian man123 (@Nickbroadbent22) reported 11 minutes ago

  @freedomsupport I have no service

• 
  Josh Vaillancourt (@JoshV83) reported 11 minutes ago

  @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

• 
  John D's_soccer2022 (@dav48896852) reported 15 minutes ago

  @freedomsupport And don't expect me pay anything Because i won't be paying nothing When it comes to freedom mobile I was mistreated ignored and was lied to by other representatives Amd by other support techs from freedom

• 
  Val erian (@Valeria68994860) reported 17 minutes ago

  @FreedomMobile WOW, talk about a rip off in overages fees for a bit of roaming in the US. +$220 for less than 100mb and 1hr call to a toll free. Stupid me for not getting a Tmobile sim for $25 and 10Gigs