Freedom Mobile outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough, and Toronto.

City	Problem Type	Report Time
Scarborough	Phone	18 hours ago
Toronto	Internet	2 days ago
Toronto	Phone	10 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Alex H Singh (@USATAlexHSingh) reported 1 minute ago from Toronto, Ontario

  @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

• 
  Hayme Torres (@JaymeeTorres) reported 2 minutes ago from Toronto, Ontario

  @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 2 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• 
  Brian Keith MacDonald (@MacDKB) reported 2 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Dennis aka dLo (@sidetripca) reported 3 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Cristian Arango (@krixthyan) reported 5 minutes ago from Toronto, Ontario

  Is @FreedomMobile the worst mobile company? Hint: Yes

• 
  Laura (@llsebben) reported 9 minutes ago from Toronto, Ontario

  Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

• 
  Marianthe Mesbouris (@TechWithRed) reported 11 minutes ago from Toronto, Ontario

  @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

• 
  Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 12 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• 
  007 ⚛️ (@InevitableStan) reported 16 minutes ago from Toronto, Ontario

  I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

• 
  🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 26 minutes ago from Vaughan, Ontario

  .@FreedomMobile Worst. Customer. Service. Ever!!!

• 
  dom dom (@domixiqueee) reported 27 minutes ago from Toronto, Ontario

  @FreedomMobile is there an service outage because my call are getting dropped

• 
  Jan J (@HBchic_Jade) reported 30 minutes ago from Toronto, Ontario

  @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

• 
  Richard Carlson (@RichardKCarlson) reported 34 minutes ago from Toronto, Ontario

  @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

• 
  Mike Whelan (@whelanmj) reported 41 minutes ago from Toronto, Ontario

  @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

• 
  Carrie Oehm (@Coehmer) reported 45 minutes ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  Freedom Customer (@CustomerFreedom) reported 52 minutes ago from Toronto, Ontario

  @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

• 
  sarahkbingler (@sarahkbingler) reported 55 minutes ago from Toronto, Ontario

  @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

• 
  Yashy Murphy (@YashYanthi) reported 58 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Michael Nugent (@michaelnugent) reported 58 minutes ago from Toronto, Ontario

  @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@jbn_jack) reported 14 seconds ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  David Barnwell (@lifeOfBarney) reported 5 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• 
  🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported 5 minutes ago

  @Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign

• 
  Purna Kumal (@kumalpurna1) reported 7 minutes ago

  You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?

• 
  Randy Mikla (@RandyMikla) reported 7 minutes ago

  @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

• 
  David bristow (@Davidbr14133727) reported 7 minutes ago

  @FreedomMobile I'm having connectivity issues with my Motorola e15

• 
  Taylor (@mysticalsloths) reported 10 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.

• 
  manish midha (@midha_manish) reported 10 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 12 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  Allen (@RealAllenTV) reported 14 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane