Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 1 outage signal in the last 24 hours around Richmond Hill, including 1 direct report.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 11, 5:01 PM EDT.

Internet (60%)
Phone (40%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond Hill	Baseline
Apr 11, 9:40 AM EDT	0	0	0
Apr 11, 10:00 AM EDT	0	0	0
Apr 11, 10:20 AM EDT	0	0	0
Apr 11, 10:40 AM EDT	0	0	0
Apr 11, 11:00 AM EDT	0	0	0
Apr 11, 11:20 AM EDT	0	0	0
Apr 11, 11:40 AM EDT	0	0	0
Apr 11, 12:00 PM EDT	0	0	0
Apr 11, 12:20 PM EDT	0	0	0
Apr 11, 12:40 PM EDT	0	0	0
Apr 11, 1:00 PM EDT	0	0	0
Apr 11, 1:20 PM EDT	0	0	0
Apr 11, 1:40 PM EDT	0	0	0
Apr 11, 2:00 PM EDT	0	0	0
Apr 11, 2:20 PM EDT	0	0	0
Apr 11, 2:40 PM EDT	0	0	0
Apr 11, 3:00 PM EDT	0	0	0
Apr 11, 3:20 PM EDT	0	0	0
Apr 11, 3:40 PM EDT	0	0	0
Apr 11, 4:00 PM EDT	0	0	0
Apr 11, 4:20 PM EDT	0	0	0
Apr 11, 4:40 PM EDT	0	0	0
Apr 11, 5:00 PM EDT	0	0	0
Apr 11, 5:20 PM EDT	0	0	0
Apr 11, 5:40 PM EDT	0	0	0
Apr 11, 6:00 PM EDT	0	0	0
Apr 11, 6:20 PM EDT	0	0	0
Apr 11, 6:40 PM EDT	0	0	0
Apr 11, 7:00 PM EDT	0	0	0
Apr 11, 7:20 PM EDT	0	0	0
Apr 11, 7:40 PM EDT	0	0	0
Apr 11, 8:00 PM EDT	0	0	0
Apr 11, 8:20 PM EDT	0	0	0
Apr 11, 8:40 PM EDT	0	0	0
Apr 11, 9:00 PM EDT	0	0	0
Apr 11, 9:20 PM EDT	0	0	0
Apr 11, 9:40 PM EDT	0	0	0
Apr 11, 10:00 PM EDT	0	0	0
Apr 11, 10:20 PM EDT	0	0	0
Apr 11, 10:40 PM EDT	0	0	0
Apr 11, 11:00 PM EDT	0	0	0
Apr 11, 11:20 PM EDT	0	0	0
Apr 11, 11:40 PM EDT	0	0	0
Apr 12, 12:00 AM EDT	0	0	0
Apr 12, 12:20 AM EDT	0	0	0
Apr 12, 12:40 AM EDT	0	0	0
Apr 12, 1:00 AM EDT	0	0	0
Apr 12, 1:20 AM EDT	0	0	0
Apr 12, 1:40 AM EDT	0	0	0
Apr 12, 2:00 AM EDT	0	0	0
Apr 12, 2:20 AM EDT	0	0	0
Apr 12, 2:40 AM EDT	0	0	0
Apr 12, 3:00 AM EDT	0	0	0
Apr 12, 3:20 AM EDT	0	0	0
Apr 12, 3:40 AM EDT	0	0	0
Apr 12, 4:00 AM EDT	0	0	0
Apr 12, 4:20 AM EDT	0	0	0
Apr 12, 4:40 AM EDT	0	0	0
Apr 12, 5:00 AM EDT	0	0	0
Apr 12, 5:20 AM EDT	0	0	0
Apr 12, 5:40 AM EDT	0	0	0
Apr 12, 6:00 AM EDT	0	0	0
Apr 12, 6:20 AM EDT	0	0	0
Apr 12, 6:40 AM EDT	0	0	0
Apr 12, 7:00 AM EDT	0	0	0
Apr 12, 7:20 AM EDT	0	0	0
Apr 12, 7:40 AM EDT	0	0	0
Apr 12, 8:00 AM EDT	0	0	0
Apr 12, 8:20 AM EDT	0	0	0
Apr 12, 8:40 AM EDT	0	0	0
Apr 12, 9:00 AM EDT	0	0	0
Apr 12, 9:20 AM EDT	0	0	0
Apr 12, 9:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	17 hours ago
Toronto	Phone	5 days ago
Toronto	Internet	18 days ago
Toronto	Internet	27 days ago
Toronto	Internet	30 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Don Schacter (@donschacter) reported 7 minutes ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
Pedro Marques (@MetroManTO) reported 9 minutes ago from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
FabSab44 (@Sab44Fab) reported 11 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Terri Dorrington (@Beautylicious82) reported 11 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Haleigh Ní Mhacháin (@HalsyBear) reported 13 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Shuaeb Reza Chaudhary (@ShuaebReza) reported 16 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!
Vince J Ciarlo (@prguy1968) reported 16 minutes ago from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
Erik (@angrybearTO) reported 22 minutes ago from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
Dennis aka dLo (@sidetripca) reported 27 minutes ago from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
Hayme Torres (@JaymeeTorres) reported 28 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Shohan Chowdhury (@ShohanSoham) reported 32 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
sarahkbingler (@sarahkbingler) reported 40 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 40 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Virve Aljas (@VirveAljas) reported 46 minutes ago from Toronto, Ontario
@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.
rin (@OtarineMusic) reported 47 minutes ago from Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
Michelle Williamson (@MichCWilliamson) reported 49 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Dominic Persaud (@DominicPersaud) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
Freedom Customer (@CustomerFreedom) reported 54 minutes ago from Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
SungManitu/2020 (@sungmanitu2020) reported 56 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Terri Dorrington (@Beautylicious82) reported 57 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Chris (@Silverxx27) reported 3 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Jen Whyte (@cheesebroad) reported 8 minutes ago
@FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.
liyahcove🦋 (@Aliyah71957449) reported 8 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
liyahcove🦋 (@Aliyah71957449) reported 9 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
darkstarr05 (@darkstarrrrr11) reported 9 minutes ago
@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
Honey (@hsemitha) reported 10 minutes ago
@FreedomMobile Worst support system ever. You will never get response or support
liyahcove🦋 (@Aliyah71957449) reported 15 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Silvia C. (@SilviaCai) reported 15 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Javi Medina (@javiermedina15) reported 16 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
liyahcove🦋 (@Aliyah71957449) reported 17 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!