Freedom Mobile Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (32%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	10 days ago
Toronto	Internet	19 days ago
Toronto	Internet	22 days ago
Toronto	Internet	24 days ago
Toronto	Phone	27 days ago
Toronto	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Haleigh Ní Mhacháin (@HalsyBear) reported 58 seconds ago from Toronto, Ontario

  @freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀

• 
  Terri Dorrington (@Beautylicious82) reported 6 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  Wayne Rodrigues (@WayneRodriguez) reported 7 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Nunya Biznez (@GwapogiTalaga) reported 15 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  Terri Dorrington (@Beautylicious82) reported 15 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Terri Dorrington (@Beautylicious82) reported 20 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Jaded (@chimozy_charles) reported 20 minutes ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  Nunya Biznez (@GwapogiTalaga) reported 24 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  Terri Dorrington (@Beautylicious82) reported 24 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Yashy Murphy (@YashYanthi) reported 26 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Nunya Biznez (@GwapogiTalaga) reported 33 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  Terri Dorrington (@Beautylicious82) reported 36 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Terri Dorrington (@Beautylicious82) reported 40 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  Vince J Ciarlo (@prguy1968) reported 41 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  Renan Ledoux (@renanledoux) reported 42 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Taige Smith (@BarackOTrauma) reported 45 minutes ago from Toronto, Ontario

  @FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.

• 
  Terri Dorrington (@Beautylicious82) reported 52 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  memo (@davhuh) reported 56 minutes ago from Aurora, Ontario

  @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

• 
  Carrie Oehm (@Coehmer) reported 59 minutes ago from Toronto, Ontario

  @freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)

• 
  No Match (@NoMatch_416) reported 59 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N (@NSahin17) reported 4 minutes ago

  @freedomsupport Hi i wanted to setup my esim on another device. I get the error message "esim already used on another device" although i deleted it from the other phone. Maybe there is smth i am missing. Can you help?

• 
  Darian Roy (@DarianRoy1) reported 6 minutes ago

  @FreedomMobile Wait…I’m paying 45 for 7gb…wtf.

• 
  Calipha Turney (@WEATHERxCALIPHA) reported 8 minutes ago

  @allisterpaquet2 @freedomsupport Imagine pandering to a multi-million dollar corporation? Couldn’t be me; Freedom is cheap for a reason and not because of value, but because of piss poor speeds and horrible reception.

• 
  itsPurpleRob (@PurpleRob) reported 9 minutes ago

  @freedomsupport out of curiosity, is there a number port change from a land line to an already existing Freedom cell phone service?

• 
  . (@cardamommami) reported 12 minutes ago

  @freedomsupport can someone please contact me asap to 1) update my address (which I've attempted to do 6x in 3 years and it was wrong to begin with) 2) fix my bill (I have paid off my device however my bill hasn't gone down)

• 
  Urvish Shah (@UrvishLalitShah) reported 14 minutes ago

  @RogersHelps Hey #Rogers Internet is down again. Should I expect another credit of 5 days on my next billing cycle? Thanks to @FreedomMobile and @Bell for supporting my internet and data needs and helping me send this tweet out. #internetshutdown #RogersDoestHelp

• 
  Darian Roy (@DarianRoy1) reported 16 minutes ago

  @FreedomMobile I’m paying $45 for 7gb….wtf.

• 
  💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported 16 minutes ago

  Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

• 
  Mr. Mic (@TheRealMrMic) reported 19 minutes ago

  @freedomsupport Was hoping y’all could assist with An issue im having… For some reason I keep getting send to 3G network when instead of lTE when using Certain apps and making calls

• 
  MegMan (@Megman17) reported 20 minutes ago

  @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation