Freedom Mobile Outage Report in Richmond Hill, York, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Internet	11 days ago
Toronto	Internet	21 days ago
Toronto	Internet	23 days ago
Toronto	Internet	25 days ago
Toronto	Phone	28 days ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 18 minutes ago from King, Ontario

  @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

• 
  No Match (@NoMatch_416) reported 18 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Terri Dorrington (@Beautylicious82) reported 22 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile I was an extremely happy customer up until today.

• 
  Terri Dorrington (@Beautylicious82) reported 27 minutes ago from Toronto, Ontario

  @freedomsupport I need support please check your inbox

• 
  Terri Dorrington (@Beautylicious82) reported 31 minutes ago from Toronto, Ontario

  I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

• 
  Terri Dorrington (@Beautylicious82) reported 33 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  ana (@_ana__lynn) reported 33 minutes ago from Toronto, Ontario

  @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

• 
  Terri Dorrington (@Beautylicious82) reported 34 minutes ago from Toronto, Ontario

  @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

• 
  Terri Dorrington (@Beautylicious82) reported 40 minutes ago from Toronto, Ontario

  Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

• 
  Andrew Dignum (@TheDiggyShow) reported 41 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  Brian Keith MacDonald (@MacDKB) reported 44 minutes ago from Toronto, Ontario

  Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

• 
  Vince J Ciarlo (@prguy1968) reported 45 minutes ago from Toronto, Ontario

  @FreedomMobile your customer service and policy sucks!

• 
  GraceReflex (@feettofeet) reported 46 minutes ago from Toronto, Ontario

  @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

• 
  FabSab44 (@Sab44Fab) reported 47 minutes ago from Toronto, Ontario

  HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

• 
  Terri Dorrington (@Beautylicious82) reported 49 minutes ago from Toronto, Ontario

  @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

• 
  Wayne Rodrigues (@WayneRodriguez) reported 49 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  jdriscoll03 (@jdriscoll03) reported 50 minutes ago from Toronto, Ontario

  @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

• 
  Dennis aka dLo (@sidetripca) reported 51 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Terri Dorrington (@Beautylicious82) reported 53 minutes ago from Toronto, Ontario

  I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

• 
  ri 🇮🇳 (@___richb) reported 58 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jatin.905 (@905Jatin) reported 3 minutes ago

  @spiritualangelz @FreedomMobile Wow very bad on freedoms part you should sue them

• 
  Pilot (@oshawapilot) reported 4 minutes ago

  @FreedomMobile WOW, just….WOW…. What happened to your telephone support? It’s just absolutely terrible now!

• 
  @sungmanitu88 (@sungmanitu88) reported 4 minutes ago

  I won't pay my bill on time @FreedomMobile Your kiosk didn't have an internet connection from your parent company Rodgers communications. What a rediculous situation ! You can wait as you can't provide consistent service.

• 
  Schwift (@Swiftshott) reported 8 minutes ago

  @freedomsupport I’m having a problem the my DN charges on my monthly statement?

• 
  Arnav Bindra (@ArnavBindra29) reported 9 minutes ago

  @FreedomMobile Been following up on a few charges on my bill for the last 14 days. No resolution provided at all, in fact the staff was rude and made false commitments. Disappointed with the service!

• 
  Scott Frankenfield (@canadianmeatman) reported 9 minutes ago

  @FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess

• 
  Sajid Rizvi (@SajidHRizvi) reported 11 minutes ago

  @FreedomMobile how is it that a team lead, who never missed a shift, was never late, gave sufficient notice before leaving your company would be denied an opportunity to join back as a part time sales associate? Just curious as to how your human resources does their thing.

• 
  Kathy Rodley (@Kathy1R) reported 12 minutes ago

  @freedomsupport I have a quick question I recently changed my plan to big gig with unlimited calls in Canada I never made a long distance call before. Is it safe and covered to call Calgary to land line non freedom member.

• 
  Becker F. (@skateb8) reported 16 minutes ago

  @FreedomMobile your customer support hung up ok me 4 times today... do better.

• 
  purva bhalla (@purvabhalla) reported 18 minutes ago

  @CCTS_CPRST : I request you to look into the issue, @FreedomMobile is charging their customers for unused & returned services & breaking customer trust blatantly.