Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Phone and Internet.
The most recent signal from this area was received Apr 22, 11:52 PM EDT.

Phone (75%)
Internet (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 24, 3:00 PM EDT	0	0
Apr 24, 3:20 PM EDT	0	0
Apr 24, 3:40 PM EDT	0	0
Apr 24, 4:00 PM EDT	0	0
Apr 24, 4:20 PM EDT	0	0
Apr 24, 4:40 PM EDT	0	0
Apr 24, 5:00 PM EDT	0	0
Apr 24, 5:20 PM EDT	0	0
Apr 24, 5:40 PM EDT	0	0
Apr 24, 6:00 PM EDT	0	0
Apr 24, 6:20 PM EDT	0	0
Apr 24, 6:40 PM EDT	0	0
Apr 24, 7:00 PM EDT	0	0
Apr 24, 7:20 PM EDT	0	0
Apr 24, 7:40 PM EDT	0	0
Apr 24, 8:00 PM EDT	0	0
Apr 24, 8:20 PM EDT	0	0
Apr 24, 8:40 PM EDT	0	0
Apr 24, 9:00 PM EDT	0	0
Apr 24, 9:20 PM EDT	0	0
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0
Apr 25, 10:40 AM EDT	0	0
Apr 25, 11:00 AM EDT	0	0
Apr 25, 11:20 AM EDT	0	0
Apr 25, 11:40 AM EDT	0	0
Apr 25, 12:00 PM EDT	0	0
Apr 25, 12:20 PM EDT	0	0
Apr 25, 12:40 PM EDT	0	0
Apr 25, 1:00 PM EDT	0	0
Apr 25, 1:20 PM EDT	0	0
Apr 25, 1:40 PM EDT	0	0
Apr 25, 2:00 PM EDT	0	0
Apr 25, 2:20 PM EDT	0	0
Apr 25, 2:40 PM EDT	0	0
Apr 25, 3:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, and Woodbridge.

City	Problem Type	Report Time
Toronto	Phone	3 days ago
Toronto	Internet	5 days ago
Toronto	Phone	14 days ago
Toronto	Phone	18 days ago
Toronto	Internet	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Don Schacter (@donschacter) reported 15 seconds ago from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
Mike Bates (@joemayo17) reported 3 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
John Daryl  (@jhndryl) reported 7 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
memo (@davhuh) reported 9 minutes ago from Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
Carrie Oehm (@Coehmer) reported 14 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Andrew Dignum (@TheDiggyShow) reported 17 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Brian (Stuttering Loudly) (@StutterLoudly) reported 21 minutes ago from Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
Freedom Customer (@CustomerFreedom) reported 23 minutes ago from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
Michelle Williamson (@MichCWilliamson) reported 24 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
No Match (@NoMatch_416) reported 25 minutes ago from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Freedom Customer (@CustomerFreedom) reported 26 minutes ago from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
Tai Tang (@tallpagee) reported 31 minutes ago from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 32 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
Hayme Torres (@JaymeeTorres) reported 38 minutes ago from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Freedom Customer (@CustomerFreedom) reported 40 minutes ago from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
Erica Ehm (@EricaEhm) reported 46 minutes ago from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
Alex H Singh (@USATAlexHSingh) reported 51 minutes ago from Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
Laura (@llsebben) reported 52 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported 57 minutes ago from Vaughan, Ontario
.@FreedomMobile Worst. Customer. Service. Ever!!!
Terri Dorrington (@Beautylicious82) reported 59 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

🐍 (@Hambonevstech) reported 4 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
Joe bala (@joebalacan) reported 8 minutes ago
@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
layla (@MAKHKHKHKHZOUMI) reported 11 minutes ago
@FreedomMobile your website never works!! Absolute unreliable. I don’t even know how you continue to stay in business 🤡
Eve (@Eve62617669) reported 13 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Neeraj Bagai (@neeraj_bagai) reported 16 minutes ago
@FreedomMobile Unable to get thru your customer service, can you please help
darkstarr05 (@darkstarrrrr11) reported 17 minutes ago
@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
Keith (@Keithito) reported 17 minutes ago
@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
Ivydelray 🙂 (@ivydelray) reported 18 minutes ago
@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
rehan (@wawast) reported 20 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
Javi Medina (@javiermedina15) reported 21 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account