Freedom Mobile outages and service status in Richmond Hill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0
May 31, 3:20 AM EDT	0	0
May 31, 3:40 AM EDT	0	0
May 31, 4:00 AM EDT	0	0
May 31, 4:20 AM EDT	0	0
May 31, 4:40 AM EDT	0	0
May 31, 5:00 AM EDT	0	0
May 31, 5:20 AM EDT	0	0
May 31, 5:40 AM EDT	0	0
May 31, 6:00 AM EDT	0	0
May 31, 6:20 AM EDT	0	0
May 31, 6:40 AM EDT	0	0
May 31, 7:00 AM EDT	0	0
May 31, 7:20 AM EDT	0	0
May 31, 7:40 AM EDT	0	0
May 31, 8:00 AM EDT	0	0
May 31, 8:20 AM EDT	0	0
May 31, 8:40 AM EDT	0	0
May 31, 9:00 AM EDT	0	0
May 31, 9:20 AM EDT	0	0
May 31, 9:40 AM EDT	0	0
May 31, 10:00 AM EDT	0	0
May 31, 10:20 AM EDT	0	0
May 31, 10:40 AM EDT	0	0
May 31, 11:00 AM EDT	0	0
May 31, 11:20 AM EDT	0	0
May 31, 11:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	8 days ago
Toronto	Phone	8 days ago
Toronto	Internet	16 days ago
Toronto	Wi-fi	26 days ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

sarahkbingler (@sarahkbingler) reported 9 minutes ago from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
ana (@_ana__lynn) reported 12 minutes ago from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
SungManitu/2020 (@sungmanitu2020) reported 15 minutes ago from Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
kat (@katlikethief) reported 18 minutes ago from Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
Alex H Singh (@USATAlexHSingh) reported 20 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
SungManitu/2020 (@sungmanitu2020) reported 21 minutes ago from Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 25 minutes ago from King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
Erik (@angrybearTO) reported 34 minutes ago from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
Kutty MD (@Kuttysark) reported 36 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Jan J (@HBchic_Jade) reported 39 minutes ago from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
Michelle Williamson (@MichCWilliamson) reported 39 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Brian (Stuttering Loudly) (@StutterLoudly) reported 39 minutes ago from Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
SungManitu/2020 (@sungmanitu2020) reported 49 minutes ago from Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 54 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
Terri Dorrington (@Beautylicious82) reported 54 minutes ago from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 58 minutes ago from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Erica Ehm (@EricaEhm) reported 58 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Haleigh Ní Mhacháin (@HalsyBear) reported 59 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
Marianthe Mesbouris (@TechWithRed) reported 59 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Alex H Singh (@USATAlexHSingh) reported 60 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Heynow (@heynow19951) reported 6 minutes ago
@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
ldbharat nahata (@iambn) reported 6 minutes ago
@FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company
Tristan Carpio (@TrisCarpio) reported 10 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Aन၇нပमпТяईपаош (@ATripathy1) reported 10 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
manish midha (@midha_manish) reported 11 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 11 minutes ago
@FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.
Justin (@justinfinnn) reported 13 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
Justin (@justinfinnn) reported 15 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
rehan (@wawast) reported 19 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
bikku (@bikku88) reported 22 minutes ago
@FreedomMobile hello anyone out there as I have to change the service