Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.
The most recent signal from this area was received May 15, 9:24 AM EDT.

Internet (50%)
Wi-fi (25%)
Phone (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0
May 17, 3:00 PM EDT	0	0
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0
May 17, 10:20 PM EDT	0	0
May 17, 10:40 PM EDT	0	0
May 17, 11:00 PM EDT	0	0
May 17, 11:20 PM EDT	0	0
May 17, 11:40 PM EDT	0	0
May 18, 12:00 AM EDT	0	0
May 18, 12:20 AM EDT	0	0
May 18, 12:40 AM EDT	0	0
May 18, 1:00 AM EDT	0	0
May 18, 1:20 AM EDT	0	0
May 18, 1:40 AM EDT	0	0
May 18, 2:00 AM EDT	0	0
May 18, 2:20 AM EDT	0	0
May 18, 2:40 AM EDT	0	0
May 18, 3:00 AM EDT	0	0
May 18, 3:20 AM EDT	0	0
May 18, 3:40 AM EDT	0	0
May 18, 4:00 AM EDT	0	0
May 18, 4:20 AM EDT	0	0
May 18, 4:40 AM EDT	0	0
May 18, 5:00 AM EDT	0	0
May 18, 5:20 AM EDT	0	0
May 18, 5:40 AM EDT	0	0
May 18, 6:00 AM EDT	0	0
May 18, 6:20 AM EDT	0	0
May 18, 6:40 AM EDT	0	0
May 18, 7:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	3 days ago
Toronto	Wi-fi	13 days ago
Toronto	Phone	25 days ago
Toronto	Internet	28 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago

Nearby cities with recent reports

Toronto

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

SungManitu/2020 (@sungmanitu2020) reported 7 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Alex H Singh (@USATAlexHSingh) reported 8 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
Terri Dorrington (@Beautylicious82) reported 8 minutes ago from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
Michelle Williamson (@MichCWilliamson) reported 11 minutes ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
Laura (@llsebben) reported 12 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Freedom Customer (@CustomerFreedom) reported 12 minutes ago from Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
007 ⚛️ (@InevitableStan) reported 18 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
Taige Smith (@BarackOTrauma) reported 26 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
ArgoFluffy/BigNish (@ArgoFluffy) reported 29 minutes ago from Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
Kutty MD (@Kuttysark) reported 30 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Cristian Arango (@krixthyan) reported 33 minutes ago from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 35 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Marvin (@marvinandro) reported 45 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Brian Keith MacDonald (@MacDKB) reported 50 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
No Match (@NoMatch_416) reported 51 minutes ago from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
mary (@mary35047396) reported 54 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Richard Carlson (@RichardKCarlson) reported 54 minutes ago from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
Alex H Singh (@USATAlexHSingh) reported 55 minutes ago from Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
Michael Nugent (@michaelnugent) reported 56 minutes ago from Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
John Daryl  (@jhndryl) reported 59 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

David bristow (@Davidbr14133727) reported 5 minutes ago
@FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month
Arise (@Ariseskater) reported 7 minutes ago
@FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan
Saint Chirp (@SaintChirp) reported 7 minutes ago
@FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.
Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 7 minutes ago
@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
JrT (@JRTeodoro4) reported 8 minutes ago
@FreedomMobile Is there problem with your internet today? December 16th?
Peg City 🇨🇦 (@wpgAce) reported 13 minutes ago
@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
Javi Medina (@javiermedina15) reported 16 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
HA (@achauuu) reported 21 minutes ago
5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.
rehan (@wawast) reported 22 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
Eve (@Eve62617669) reported 24 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything