Freedom Mobile outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Richmond Hill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	8 days ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	3 months ago
Scarborough	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  Yashy Murphy (@YashYanthi) reported 32 seconds ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  John Daryl  (@jhndryl) reported 6 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 7 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

• 
  Tai Tang (@tallpagee) reported 13 minutes ago from Toronto, Ontario

  @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

• 
  ri 🇮🇳 (@___richb) reported 18 minutes ago from Toronto, Ontario

  @freedomsupport YO FIX YOUR SHIT

• 
  Mike Bates (@joemayo17) reported 19 minutes ago from Toronto, Ontario

  @freedomsupport I haven’t been able to login to my account all day. What’s going on?

• 
  Nunya Biznez (@GwapogiTalaga) reported 22 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  No Match (@NoMatch_416) reported 24 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Willem de Ruijter (@Willem_Michael) reported 27 minutes ago from Toronto, Ontario

  I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

• 
  Alex H Singh (@USATAlexHSingh) reported 30 minutes ago from Toronto, Ontario

  @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

• 
  Virve Aljas (@VirveAljas) reported 31 minutes ago from Toronto, Ontario

  @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

• 
  Kutty MD (@Kuttysark) reported 31 minutes ago from Toronto, Ontario

  .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

• 
  Erik (@angrybearTO) reported 35 minutes ago from Toronto, Ontario

  @happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new

• 
  Freedom Customer (@CustomerFreedom) reported 36 minutes ago from Toronto, Ontario

  @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

• 
  Virve Aljas (@VirveAljas) reported 39 minutes ago from Toronto, Ontario

  @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

• 
  Marvin (@marvinandro) reported 51 minutes ago from Toronto, Ontario

  @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

• 
  Nunya Biznez (@GwapogiTalaga) reported 52 minutes ago from Toronto, Ontario

  Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

• 
  kat (@katlikethief) reported 52 minutes ago from Toronto, Ontario

  @freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 54 minutes ago from Toronto, Ontario

  @FreedomMobile is your app down?? I can’t pay my bill?

• 
  SungManitu/2020 (@sungmanitu2020) reported 58 minutes ago from Toronto, Ontario

  @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heynow (@heynow19951) reported 13 seconds ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  darkstarr05 (@darkstarrrrr11) reported 1 minute ago

  @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

• 
  Ivydelray 🙂 (@ivydelray) reported 6 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  Maro (@badboylex_) reported 7 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Al Sadius (@Alsadius) reported 10 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  manish midha (@midha_manish) reported 13 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Mel🇨🇦 (@LoveJeter02) reported 15 minutes ago

  @FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!

• 
  Sarah KO (@KiwiHarmony1) reported 16 minutes ago

  @FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP

• 
  Greg (@pcguy8088) reported 21 minutes ago

  @FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.

• 
  Javi Medina (@javiermedina15) reported 22 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account