Freedom Mobile outages and service status in Richmond Hill, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Sep 15, 11:48 AM EDT.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Sep 17, 2:40 AM EDT	0	0
Sep 17, 3:00 AM EDT	0	0
Sep 17, 3:20 AM EDT	0	0
Sep 17, 3:40 AM EDT	0	0
Sep 17, 4:00 AM EDT	0	0
Sep 17, 4:20 AM EDT	0	0
Sep 17, 4:40 AM EDT	0	0
Sep 17, 5:00 AM EDT	0	0
Sep 17, 5:20 AM EDT	0	0
Sep 17, 5:40 AM EDT	0	0
Sep 17, 6:00 AM EDT	0	0
Sep 17, 6:20 AM EDT	0	0
Sep 17, 6:40 AM EDT	0	0
Sep 17, 7:00 AM EDT	0	0
Sep 17, 7:20 AM EDT	0	0
Sep 17, 7:40 AM EDT	0	0
Sep 17, 8:00 AM EDT	0	0
Sep 17, 8:20 AM EDT	0	0
Sep 17, 8:40 AM EDT	0	0
Sep 17, 9:00 AM EDT	0	0
Sep 17, 9:20 AM EDT	0	0
Sep 17, 9:40 AM EDT	0	0
Sep 17, 10:00 AM EDT	0	0
Sep 17, 10:20 AM EDT	0	0
Sep 17, 10:40 AM EDT	0	0
Sep 17, 11:00 AM EDT	0	0
Sep 17, 11:20 AM EDT	0	0
Sep 17, 11:40 AM EDT	0	0
Sep 17, 12:00 PM EDT	0	0
Sep 17, 12:20 PM EDT	0	0
Sep 17, 12:40 PM EDT	0	0
Sep 17, 1:00 PM EDT	0	0
Sep 17, 1:20 PM EDT	0	0
Sep 17, 1:40 PM EDT	0	0
Sep 17, 2:00 PM EDT	0	0
Sep 17, 2:20 PM EDT	0	0
Sep 17, 2:40 PM EDT	0	0
Sep 17, 3:00 PM EDT	0	0
Sep 17, 3:20 PM EDT	0	0
Sep 17, 3:40 PM EDT	0	0
Sep 17, 4:00 PM EDT	0	0
Sep 17, 4:20 PM EDT	0	0
Sep 17, 4:40 PM EDT	0	0
Sep 17, 5:00 PM EDT	0	0
Sep 17, 5:20 PM EDT	0	0
Sep 17, 5:40 PM EDT	0	0
Sep 17, 6:00 PM EDT	0	0
Sep 17, 6:20 PM EDT	0	0
Sep 17, 6:40 PM EDT	0	0
Sep 17, 7:00 PM EDT	0	0
Sep 17, 7:20 PM EDT	0	0
Sep 17, 7:40 PM EDT	0	0
Sep 17, 8:00 PM EDT	0	0
Sep 17, 8:20 PM EDT	0	0
Sep 17, 8:40 PM EDT	0	0
Sep 17, 9:00 PM EDT	0	0
Sep 17, 9:20 PM EDT	0	0
Sep 17, 9:40 PM EDT	0	0
Sep 17, 10:00 PM EDT	0	0
Sep 17, 10:20 PM EDT	0	0
Sep 17, 10:40 PM EDT	0	0
Sep 17, 11:00 PM EDT	0	0
Sep 17, 11:20 PM EDT	0	0
Sep 17, 11:40 PM EDT	0	0
Sep 18, 12:00 AM EDT	0	0
Sep 18, 12:20 AM EDT	0	0
Sep 18, 12:40 AM EDT	0	0
Sep 18, 1:00 AM EDT	0	0
Sep 18, 1:20 AM EDT	0	0
Sep 18, 1:40 AM EDT	0	0
Sep 18, 2:00 AM EDT	0	0
Sep 18, 2:20 AM EDT	0	0
Sep 18, 2:40 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Internet	3 days ago
Toronto	Internet	1 month ago
Toronto	Internet	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	3 months ago
Scarborough	Phone	3 months ago

Nearby cities with recent reports

Toronto

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

chip (@chippy_nonstop) reported 21 seconds ago from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Freedom Customer (@CustomerFreedom) reported 4 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
Virve Aljas (@VirveAljas) reported 5 minutes ago from Toronto, Ontario
Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?
Erica Ehm (@EricaEhm) reported 7 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
azhar (@bobsakomano) reported 10 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
Dominica Larkin (@DominicaLarkin) reported 12 minutes ago from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 12 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
ПΣЯM © (@njmckenzie) reported 12 minutes ago from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
Mike Whelan (@whelanmj) reported 19 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Nunya Biznez (@GwapogiTalaga) reported 20 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
John Daryl (@jhndryl) reported 24 minutes ago from Toronto, Ontario
@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks
Freedom Customer (@CustomerFreedom) reported 24 minutes ago from Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
Brian Keith MacDonald (@MacDKB) reported 26 minutes ago from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
memo (@davhuh) reported 34 minutes ago from Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
Carrie Oehm (@Coehmer) reported 38 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Andrew Dignum (@TheDiggyShow) reported 45 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
jdriscoll03 (@jdriscoll03) reported 46 minutes ago from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
Marvin (@marvinandro) reported 48 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Terri Dorrington (@Beautylicious82) reported 50 minutes ago from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
Laura (@llsebben) reported 53 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Nehal Mohamed ⚕️ (@NEHAL888888) reported 5 minutes ago
@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
🆒 Chris Parry (@ChrisParry) reported 5 minutes ago
I have a @Fidomobile cell & the signal is terrible where I live. Frequent dropouts, no 5g. I'm done with it. Went to a @FreedomMobile store and, respect to them, they admitted their signal is weak where I live too. They're new, so I'll wait, and their integrity won't be forgotten
Testezlaf (@testezlaf) reported 6 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
Stephanie the alchemist (@Stephdalchemist) reported 7 minutes ago
Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
bren1818 (@bren1818) reported 8 minutes ago
@FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.
Nehal Mohamed ⚕️ (@NEHAL888888) reported 10 minutes ago
@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
manjunath anand (@ManjunathAnand) reported 15 minutes ago
@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
Alex Blanchard (@Alexblanchard67) reported 16 minutes ago
@JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend
TDaphneVasquez RMT (@tattookitten) reported 20 minutes ago
@FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.
James Kellough (@JamesKello) reported 21 minutes ago
@FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻