Freedom Mobile outages and service status in Richmond Hill, Ontario

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Scarborough, and Toronto.

City	Problem Type	Report Time
Scarborough	Phone	1 day ago
Toronto	Internet	2 days ago
Toronto	Phone	10 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

• 
  No Match (@NoMatch_416) reported 7 minutes ago from Toronto, Ontario

  @FindingVimo @FreedomMobile Best customer service in da game doe!!

• 
  Erica Ehm (@EricaEhm) reported 7 minutes ago from Toronto, Ontario

  @MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.

• 
  Dominic Persaud (@DominicPersaud) reported 8 minutes ago from Toronto, Ontario

  @FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!

• 
  Dennis aka dLo (@sidetripca) reported 9 minutes ago from Toronto, Ontario

  @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

• 
  Wayne Rodrigues (@WayneRodriguez) reported 10 minutes ago from Toronto, Ontario

  @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

• 
  Terri Dorrington (@Beautylicious82) reported 13 minutes ago from Toronto, Ontario

  If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY

• 
  Nunya Biznez (@GwapogiTalaga) reported 13 minutes ago from Toronto, Ontario

  @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

• 
  kiki enen-MOR🦋 (@chocolatmilq) reported 18 minutes ago from Toronto, Ontario

  @Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒

• 
  Yashy Murphy (@YashYanthi) reported 25 minutes ago from Toronto, Ontario

  @bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.

• 
  Jaded (@chimozy_charles) reported 25 minutes ago from Toronto, Ontario

  @FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.

• 
  Michelle Williamson (@MichCWilliamson) reported 26 minutes ago from Toronto, Ontario

  @EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕

• 
  John Daryl  (@jhndryl) reported 29 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• 
  Andrew Dignum (@TheDiggyShow) reported 40 minutes ago from Toronto, Ontario

  Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

• 
  SungManitu/2020 (@sungmanitu2020) reported 41 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  Virve Aljas (@VirveAljas) reported 41 minutes ago from Toronto, Ontario

  @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

• 
  Renan Ledoux (@renanledoux) reported 43 minutes ago from Toronto, Ontario

  @FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom

• 
  Brian (Stuttering Loudly) (@StutterLoudly) reported 45 minutes ago from Toronto, Ontario

  .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

• 
  Nunya Biznez (@GwapogiTalaga) reported 52 minutes ago from Toronto, Ontario

  It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

• 
  azhar (@bobsakomano) reported 57 minutes ago from Toronto, Ontario

  @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

• 
  TD Presents Scarborough Festival (@ScarbFestTO) reported 59 minutes ago from Toronto, Ontario

  @FreedomMobile having issues with one of our lines cannot receive incoming calls

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farhan Z (@Far4Truth) reported 6 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Testezlaf (@testezlaf) reported 7 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• 
  A. (@mcfaddders) reported 11 minutes ago

  Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 12 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  sarah (@yeehawsarahh) reported 13 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong

• 
  Farhan Z (@Far4Truth) reported 15 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  David Barnwell (@lifeOfBarney) reported 16 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• 
  manish midha (@midha_manish) reported 17 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Dorseys Cloaca (@Dorseyscloaca) reported 19 minutes ago

  @FreedomMobile I thought customer service was available until 1am ET?

• 
  Chris (@Silverxx27) reported 20 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again