Freedom Mobile outages and service status in Richmond Hill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Phone, Internet, and Wi-fi.
The most recent signal from this area was received May 5, 6:12 AM EDT.

Phone (50%)
Internet (25%)
Wi-fi (25%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 10, 6:00 AM EDT	0	0
May 10, 6:20 AM EDT	0	0
May 10, 6:40 AM EDT	0	0
May 10, 7:00 AM EDT	0	0
May 10, 7:20 AM EDT	0	0
May 10, 7:40 AM EDT	0	0
May 10, 8:00 AM EDT	0	0
May 10, 8:20 AM EDT	0	0
May 10, 8:40 AM EDT	0	0
May 10, 9:00 AM EDT	0	0
May 10, 9:20 AM EDT	0	0
May 10, 9:40 AM EDT	0	0
May 10, 10:00 AM EDT	0	0
May 10, 10:20 AM EDT	0	0
May 10, 10:40 AM EDT	0	0
May 10, 11:00 AM EDT	0	0
May 10, 11:20 AM EDT	0	0
May 10, 11:40 AM EDT	0	0
May 10, 12:00 PM EDT	0	0
May 10, 12:20 PM EDT	0	0
May 10, 12:40 PM EDT	0	0
May 10, 1:00 PM EDT	0	0
May 10, 1:20 PM EDT	0	0
May 10, 1:40 PM EDT	0	0
May 10, 2:00 PM EDT	0	0
May 10, 2:20 PM EDT	0	0
May 10, 2:40 PM EDT	0	0
May 10, 3:00 PM EDT	0	0
May 10, 3:20 PM EDT	0	0
May 10, 3:40 PM EDT	0	0
May 10, 4:00 PM EDT	0	0
May 10, 4:20 PM EDT	0	0
May 10, 4:40 PM EDT	0	0
May 10, 5:00 PM EDT	0	0
May 10, 5:20 PM EDT	0	0
May 10, 5:40 PM EDT	0	0
May 10, 6:00 PM EDT	0	0
May 10, 6:20 PM EDT	0	0
May 10, 6:40 PM EDT	0	0
May 10, 7:00 PM EDT	0	0
May 10, 7:20 PM EDT	0	0
May 10, 7:40 PM EDT	0	0
May 10, 8:00 PM EDT	0	0
May 10, 8:20 PM EDT	0	0
May 10, 8:40 PM EDT	0	0
May 10, 9:00 PM EDT	0	0
May 10, 9:20 PM EDT	0	0
May 10, 9:40 PM EDT	0	0
May 10, 10:00 PM EDT	0	0
May 10, 10:20 PM EDT	0	0
May 10, 10:40 PM EDT	0	0
May 10, 11:00 PM EDT	0	0
May 10, 11:20 PM EDT	0	0
May 10, 11:40 PM EDT	0	0
May 11, 12:00 AM EDT	0	0
May 11, 12:20 AM EDT	0	0
May 11, 12:40 AM EDT	0	0
May 11, 1:00 AM EDT	0	0
May 11, 1:20 AM EDT	0	0
May 11, 1:40 AM EDT	0	0
May 11, 2:00 AM EDT	0	0
May 11, 2:20 AM EDT	0	0
May 11, 2:40 AM EDT	0	0
May 11, 3:00 AM EDT	0	0
May 11, 3:20 AM EDT	0	0
May 11, 3:40 AM EDT	0	0
May 11, 4:00 AM EDT	0	0
May 11, 4:20 AM EDT	0	0
May 11, 4:40 AM EDT	0	0
May 11, 5:00 AM EDT	0	0
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Wi-fi	6 days ago
Toronto	Phone	18 days ago
Toronto	Internet	21 days ago
Toronto	Phone	30 days ago
Toronto	Phone	1 month ago
Toronto	Internet	2 months ago

Nearby cities with recent reports

Toronto

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

azhar (@bobsakomano) reported 41 seconds ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
Mike Bates (@joemayo17) reported 10 minutes ago from Toronto, Ontario
@freedomsupport I haven’t been able to login to my account all day. What’s going on?
Nunya Biznez (@GwapogiTalaga) reported 21 minutes ago from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
Carrie Oehm (@Coehmer) reported 22 minutes ago from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Laura (@llsebben) reported 24 minutes ago from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
Andrew Dignum (@TheDiggyShow) reported 26 minutes ago from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 27 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
John Daryl  (@jhndryl) reported 32 minutes ago from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
Erica Ehm (@EricaEhm) reported 32 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Kutty MD (@Kuttysark) reported 33 minutes ago from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
Freedom Customer (@CustomerFreedom) reported 34 minutes ago from Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported 36 minutes ago from King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
Lorraine Marie Moran (@LoriMoran_1) reported 45 minutes ago from Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
Marvin (@marvinandro) reported 46 minutes ago from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
Yashy Murphy (@YashYanthi) reported 46 minutes ago from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
Haleigh Ní Mhacháin (@HalsyBear) reported 47 minutes ago from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
FabSab44 (@Sab44Fab) reported 49 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
007 ⚛️ (@InevitableStan) reported 52 minutes ago from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
mary (@mary35047396) reported 52 minutes ago from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Shuaeb Reza Chaudhary (@ShuaebReza) reported 53 minutes ago from Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Peg City 🇨🇦 (@wpgAce) reported 5 minutes ago
@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
Nick G (@Nick_Galo) reported 7 minutes ago
@FreedomMobile Internet is down in Toronto east
Silvia C. (@SilviaCai) reported 9 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Ricardo Delgado (@richardlights3) reported 11 minutes ago
@FreedomMobile To all my friend and followers this company is a big scam I had bad experience
Testezlaf (@testezlaf) reported 14 minutes ago
@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
RJM123 (@R0J0MI123) reported 18 minutes ago from Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
Tristan Carpio (@TrisCarpio) reported 19 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
manish midha (@midha_manish) reported 20 minutes ago
@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
Geoff Larsen (@GeoffLarsen) reported 26 minutes ago
@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
(adam) (@ONRADAM) reported 27 minutes ago
@FreedomMobile Never ever again