Freedom Mobile outages and service status in Richmond Hill, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Phone.

Internet (33%)
Wi-fi (33%)
Phone (33%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 12, 8:40 PM EDT	0	0
May 12, 9:00 PM EDT	0	0
May 12, 9:20 PM EDT	0	0
May 12, 9:40 PM EDT	0	0
May 12, 10:00 PM EDT	0	0
May 12, 10:20 PM EDT	0	0
May 12, 10:40 PM EDT	0	0
May 12, 11:00 PM EDT	0	0
May 12, 11:20 PM EDT	0	0
May 12, 11:40 PM EDT	0	0
May 13, 12:00 AM EDT	0	0
May 13, 12:20 AM EDT	0	0
May 13, 12:40 AM EDT	0	0
May 13, 1:00 AM EDT	0	0
May 13, 1:20 AM EDT	0	0
May 13, 1:40 AM EDT	0	0
May 13, 2:00 AM EDT	0	0
May 13, 2:20 AM EDT	0	0
May 13, 2:40 AM EDT	0	0
May 13, 3:00 AM EDT	0	0
May 13, 3:20 AM EDT	0	0
May 13, 3:40 AM EDT	0	0
May 13, 4:00 AM EDT	0	0
May 13, 4:20 AM EDT	0	0
May 13, 4:40 AM EDT	0	0
May 13, 5:00 AM EDT	0	0
May 13, 5:20 AM EDT	0	0
May 13, 5:40 AM EDT	0	0
May 13, 6:00 AM EDT	0	0
May 13, 6:20 AM EDT	0	0
May 13, 6:40 AM EDT	0	0
May 13, 7:00 AM EDT	0	0
May 13, 7:20 AM EDT	0	0
May 13, 7:40 AM EDT	0	0
May 13, 8:00 AM EDT	0	0
May 13, 8:20 AM EDT	0	0
May 13, 8:40 AM EDT	0	0
May 13, 9:00 AM EDT	0	0
May 13, 9:20 AM EDT	0	0
May 13, 9:40 AM EDT	0	0
May 13, 10:00 AM EDT	0	0
May 13, 10:20 AM EDT	0	0
May 13, 10:40 AM EDT	0	0
May 13, 11:00 AM EDT	0	0
May 13, 11:20 AM EDT	0	0
May 13, 11:40 AM EDT	0	0
May 13, 12:00 PM EDT	0	0
May 13, 12:20 PM EDT	0	0
May 13, 12:40 PM EDT	0	0
May 13, 1:00 PM EDT	0	0
May 13, 1:20 PM EDT	0	0
May 13, 1:40 PM EDT	0	0
May 13, 2:00 PM EDT	0	0
May 13, 2:20 PM EDT	0	0
May 13, 2:40 PM EDT	0	0
May 13, 3:00 PM EDT	0	0
May 13, 3:20 PM EDT	0	0
May 13, 3:40 PM EDT	0	0
May 13, 4:00 PM EDT	0	0
May 13, 4:20 PM EDT	0	0
May 13, 4:40 PM EDT	0	0
May 13, 5:00 PM EDT	0	0
May 13, 5:20 PM EDT	0	0
May 13, 5:40 PM EDT	0	0
May 13, 6:00 PM EDT	0	0
May 13, 6:20 PM EDT	0	0
May 13, 6:40 PM EDT	0	0
May 13, 7:00 PM EDT	0	0
May 13, 7:20 PM EDT	0	0
May 13, 7:40 PM EDT	0	0
May 13, 8:00 PM EDT	0	0
May 13, 8:20 PM EDT	0	0
May 13, 8:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Wi-fi	9 days ago
Toronto	Phone	21 days ago
Toronto	Internet	23 days ago
Toronto	Phone	1 month ago
Toronto	Phone	1 month ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

Michelle Williamson (@MichCWilliamson) reported 11 seconds ago from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
memo (@davhuh) reported 1 minute ago from Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
Erica Ehm (@EricaEhm) reported 2 minutes ago from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
Alex H Singh (@USATAlexHSingh) reported 8 minutes ago from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
✨ 𝒦𝑒𝓃𝒾𝓀𝓎𝒶’ 𝒢 ✨ (@IFartOnHaterz) reported 15 minutes ago from Markham, Ontario
It sucks not having data while having a low battery and being a customer of @FreedomMobile
azhar (@bobsakomano) reported 18 minutes ago from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
Terri Dorrington (@Beautylicious82) reported 18 minutes ago from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
Mike Whelan (@whelanmj) reported 20 minutes ago from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
Terri Dorrington (@Beautylicious82) reported 24 minutes ago from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
FabSab44 (@Sab44Fab) reported 27 minutes ago from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Terri Dorrington (@Beautylicious82) reported 29 minutes ago from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
Alex H Singh (@USATAlexHSingh) reported 32 minutes ago from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Marianthe Mesbouris (@TechWithRed) reported 33 minutes ago from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
Bruno Garcia (@brungarc) reported 46 minutes ago from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
Taige Smith (@BarackOTrauma) reported 47 minutes ago from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
TD Presents Scarborough Festival (@ScarbFestTO) reported 50 minutes ago from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
SungManitu/2020 (@sungmanitu2020) reported 52 minutes ago from Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
Freedom Customer (@CustomerFreedom) reported 57 minutes ago from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
dom dom (@domixiqueee) reported 58 minutes ago from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported 59 minutes ago from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Jack (@jbn_jack) reported 11 minutes ago
@FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile
gbreezie (@garry568) reported 13 minutes ago
@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported 14 minutes ago
Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews
Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 15 minutes ago
@FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up
Maro (@badboylex_) reported 16 minutes ago
@FreedomMobile bro you guys have the worst customer service ever wtf
Javi Medina (@javiermedina15) reported 16 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 18 minutes ago
@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
CZ (@codyzaz) reported 23 minutes ago from The Beaches, Ontario
@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 26 minutes ago
@FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for
Honey (@hsemitha) reported 28 minutes ago
@FreedomMobile Worst support system ever. You will never get response or support