Freedom Mobile

Freedom Mobile Outage Report in Stoney Creek, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stoney Creek, Ontario 02/09/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Silntdesigns Dianne Robinson (@Silntdesigns) reported

    @freedomsupport Since 10am yesterday service has been sporadic at best, dropped calls and lost service. Tried calling the tech dept 10xs, waiting 10-15mins, then call gets dropped. What the HELL is going on?!!!!!!!!!!!!!!!!!!!!

  • NateWeber13 Nates Hot Takes (@NateWeber13) reported

    @FreedomMobile Freedom Mobile has gone to ****! I have no network access right now at work!

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile I have a plan with @FreedomMobile that does not work 100% of the time. I have a plan with @FreedomMobile that i pay for, however my phone is useless as there is no connection to their ‘unlimited’ network is useless

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @AINAE20074924 It obviously is not, why are you misrepresenting. Not cool calling your paying customer a liar.

  • shadesofreemm ღ Reem (@shadesofreemm) reported

    @freedomsupport stealing money from clients and not processing the refund on a cancelled plan. Worst phone company

  • thornee4 keith thorne (@thornee4) reported

    @FreedomMobile An extra $300!!! Thanks for the “free upgrade”. Customer service won’t help....I was fine waiting out my contract. This is the crap Bell does and why I left. It’s dishonest.

  • 780ChadG Chad Goberdhan (@780ChadG) reported

    @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

  • darsh39 Darshan Singh (@darsh39) reported from Brampton, Ontario

    @FreedomMobile having issues from last 3 days with the networking dropping out.

  • TeamVisalus chad (@TeamVisalus) reported

    I highly recommend EVERYONE Stay away from @FreedomMobile no customer services no help no nothing just pay them is all they care about #cancelservies other companies out there that respect the customers

  • Enestuvwxyz Enes (@Enestuvwxyz) reported

    @freedomsupport Hi! My account got suspended because I did not top up on time. I just paid my outstanding balance, how long does it take for the service to continue again?