Freedom Mobile Outage Report in Stoney Creek, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Stoney Creek, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ancaster, Hamilton and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Ancaster |
TV | |
| Hamilton |
Internet | |
| Burlington |
Total Blackout | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Nick Walczak
(@kornick) reported
from
Hamilton, Ontario
@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Abe C
(@abeventures) reported
from
Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴
(@colinscameron) reported
from
Burlington, Ontario
@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
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Ron Harwood
(@hazardplay) reported
from
Hamilton, Ontario
@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Layne Douglas
(@baseball_layne) reported
Hey @freedomsupport last few weeks its been very hard to get pictures sent to me via text messages; didn't have any problems before that. They often take forever to download/multiple tries, or don't download at all. Any ideas?
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Jas
(@Jas30317962) reported
Changed the new sim to Freedom, and no issue was resolved, so I changed my network to Koodo for reliability. Does @FreedomMobile have little shame in at least refunding my money?
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Keith Sutherland
(@Art3mis3) reported
@freedomsupport Looks like we're going on to day 4 then of not being able to login/process payments/ have service? Awesome. You think you'd just activate service for people who's payments happened to fall during your outage until it's fixed so we can do our jobs & live our lives
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Seth
(@SethPSM) reported
@TrifGaming @FreedomMobile Cause youre a ******* idiot. Their support on chat is nearly instant. Buy a compatible phone for their network before exposing yourself as a little *****!
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Pseudandry 🐀
(@pseudandry12) reported
God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier
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яυℓє σƒ 9
(@Bringthenoise19) reported
I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!
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Denis Wong
(@advicepyro) reported
@freedomsupport (last bit should read: “doesn’t mention outgoing global texts while on the Freedom network”)
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Tammy J
(@PTammydactyl) reported
@freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased
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inquiringminds
(@inquiringminds9) reported
@freedomsupport is My Account down? Have not been able login all morning
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Denis Wong
(@advicepyro) reported
@freedomsupport recently signed up a phone for the yearly 50 GB plan. Question about texts: within Freedom’s network, can we text any number globally, including Canada? And on partner networks, it’s always 5 cents a message to text anyone globally and in Canada?