Rogers

Rogers Outage Report in Spruce Grove, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Spruce Grove, Alberta 10/21/2025 14:20

October 21: Problems at Rogers

Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert and Stony Plain.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • Roopanova 🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy

  • Mistovski Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew19873230 Matthew Reynolds (@Matthew19873230) reported

    @RogersHelps over an hour on hold because my home internet is down and you people can't even pull up my account. Transferred 3 times and told to use the AI over and over again. I bet you'll find my account info by the time the next bill is due

  • britdjmatt Matt Dalzell (@britdjmatt) reported

    @SmallPoppiesMix @RogersHelps It’s beyond maddening. I have the equivalent of cell service as if I was in a raft in the middle of the Atlantic Ocean until the 8th when my billing cycle flips over and the almighty Rogers grants me access too their 5G network again

  • meghanairwin Meghan Irwin (@meghanairwin) reported

    Wondering how many others are impacted? @Rogers sold us an internet upgrade, only to be left without internet/tv for over 72hrs. Alledgelly this was a known provisioning issue, so am wondering why Rogers wouldn't cease selling an upgrade with known defects. #stricterpenalties

  • marijan91575703 marijana_jovanovic (@marijan91575703) reported

    @RogersHelps @Rogers definition of #incompetence. Ordered iPhone14 Pro, received iPhone14, with wrong plan. After hrs on the phone to resolve issue, issue remains unresolved until they can pull up the call which will take 2-3 business days. Worst #CustomerService ref# I1932688264

  • JamesBeacham9 James Beacham (@JamesBeacham9) reported

    @RogersHelps internet and rogers tv in and out for 6 hours at L5M in Mississauga. Getting tired of outages like this every two weeks. What is going on with your network?

  • Swanandspatil Swanand Patil (@Swanandspatil) reported

    @fido @Rogers Home internet service has been down since last 12 hours... There has been a service issue and it got extended in the area. Another prolonged down time by the internet service provider. #FidoInternet

  • paramvir_wahla Paramvir Singh Wahla (@paramvir_wahla) reported

    @Rogers really terible service if i need to make call i need to try atleast 10 times to go through every time automated system saying u can not make call like this i used to work fine 2 days ago

  • MariMariRezende Mari Rezende (@MariMariRezende) reported

    @RogersHelps I am traveling abroad and I received 2 emails saying my roaming was activated when I haven't accepted it! Your website/app are blocked here,so it's impossible to check or cancel the service. I am not using Rogers sin card on my phone. Can you please help me? TY!

  • SERTELLS Janine Viscardi (@SERTELLS) reported

    @BodyguardOne @Rogers @RogersHelps They are absolutely ridiculous! All of them are the same. These phone companies have such a monopoly on the market that we have no choice but wait endlessly! I'm with Fido now. 24/7 customer service. Not sure 8f they use Rogers but way better!

  • CarloGon Carlo Gon (@CarloGon) reported

    @RogersHelps Last thing you want me to experience. Same thing as always. I am REALLY leaving this time. So long Robbers. I had it with long wait times, your messages telling us most things can be done by using Anna... because you don't want us using live help anymore! TERRIBLE SERVICE!!!