Rogers Outage in Aberdeen, British Columbia

“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

@Canucks @Rogers Why am I not surprised. Had 2-1 then ****** up then other powerplay that Don't exist now it's 3-2 Nashville. Looks like canucks from 1998 can't do anything right See what what 3nd comes up vancouver the story Continues continues ****

@gmbutts @Rogers I did that once, years ago. Never again.

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@AboutRogers @Rogers I cancel you

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

Any ETA on service restoration @RogersHelps ?

@KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service

@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

@RogersBiz hi, I'm a client. cant help but notice I'm paying 125mo for 6GB and there's a new plan offering 10gb for 115mo. I'd like to switch

@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

@RogersHelps I know you can only pass on the info you are given, but it's the quality of that info that is frustrating. As more areas get power restored (Ottawa) internet access is still not available. Is the delay because of lack of power, damage to physical infrastructure ....?

Any chance @Rogers internet will ever be connected in Barrhaven again? I spoke to several people yesterday in my community and we don’t get it. Power is back. No trees down and @Bell is working fine. Tonight will be night 6 for us. Some feedback from @RogersHelps please. ETA?

@RogersHelps complete blackout since last Saturday! The lack of communication seems to be par for the course considering the astronomical prices we pay. The least @RogersHelps could do is update the affected customers with a real response and notfrom a Bot.

It’s not @hydroottawa’s fault because they’re working around the clock. @RogersHelps though has no excuse why their mobile service is choppy / doesn’t work because Bell works. Overall #Ottawa need to take a better look at our bad infrastructure and find solutions! #ONStorm #Ward9

@Rogers why dont you fix my ****** cable outside that I pay $100s every month for. **** your ****** service

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.