Rogers Outage in Beamsville, Ontario

@Rogers should thank me for being loyal customer for last 10 years. Yet they wouldn’t offer me same (lower) plan as new customers get #notfair #bs #timetoswitch #NoThanks

Omg @Rogers talk about a negative customer experience. 3 calls where each employee had no idea what they were doing and definitely not thinking while do ing their job!! #brainwashed #nodeal #customeris2nd

@RogersHelps can’t return the equipment at the store. Te system is being used by call centre rep. Can you help????

@RogersHelps Trying to return equipment. Even this simple action is not available to me. Agent at the store insists that call service agent is in my account so I have to come back the other time to return. Is this ridiculous or what? Worst customer service

@Judila416 @Rogers I guess them giving you the choice of 5 hold music options doesn’t help haha

@Rogers @RogersHelps any idea when esim to support @apple watch with LTE is coming? I'm tired of waiting and thinking about moving to @TELUS or @Bell, have 7 devices with you....

@Rogers on the phone, trying to cancel the service for the last 30 mins. This is ridiculous. Calling second time. It’s a trap! Very bad customer service. Holding customers hostage is not the way to do business in 21st century.

@RogersHelps our Roger's nextbox keeps freezing then shuts its self down reboots but it's been doing that like 5 times that I've seen

@Rogers fix the fkn internet man wtf

I need someone from @rogers to fix my internet and give me a new modem.. I’m annoyed

@Rogers my internet is bad for three days, the TV doesn’t work, it keeps cutting all the time, and I can’t talk to Rogers to find out what I do, please I need help because I have three children, and two need the internet for classes, give school!

@RogersHelps I’m much rather talk outside DM as I’ve spent over 2 hours in live chat to find out Rogers is willing to lose a customer of many years over an offer you gave me 2 1/2 weeks ago. Offers shouldn’t change this often no other providers play this game

@SCommandante @freedomsupport You tell them @SCommandante when I used to be on freedom mobile they used to be so rude to me. I’m so thankful that I’m on the @RogersHelps infinite 20gb plan Rogers has been really nice to me.

@IhateRogers @RogersHelps I have never had such bad experiences with a company in my life. Why is it that whenever you send someone to "fix" my problem you guys don't ever fix it. I lose internet all the time, high ping, packet loss etc. It is a NIGHTMARE.

@RogersHelps internet is down here as well, Tay Township, Victoria harbour,

@Rogers They are totally horrible. I just switched to another company today. They are only about the money! They never help and if they do your bill is somehow higher

Anyone else in #Vancouver having cell phone network problems. Every 2nd or 3rd call says “the number you are calling is unavailable right now”. @Rogers @telus #cellphone

@RogersHelps Ur home internet is not working