Rogers Outage in Borden, Simcoe County, Ontario

@Rogers I was in a call till 5pm & my phone started dying. The Rep told me i was to receive a email. But was not able to get a response or a Email appointment. Help ?

@Rogers Some kinda connection problem with Center Ice and channel 457 in Barrie Ontario.

@Rogers Nevermind my bad. Thanks

@RogersHelps no TV in innisfil just black screen and sorry we are having trouble screen

@Bell_Support Hey, I’ll be been a bell customer so long I have a sympatico email lol. Spent 30 mins on the phone for a loyalty supervisor to hang up on me. I’ve already DM’d you…. Please respond. Or maybe @RogersHelps can let me know the promo for 4 cell phones ++

@RogersHelps is there a known issue? I’m in Barrie.. My ignite has been up and down sporadically since early afternoon.

@RogersHelps @Rogers when is your network service going to be up again. No cell service last few hours

Hey @RogersHelps your outage is screwing up my ability to get on the vaccination waitlist at Shoppers!

Hey @RogersHelps your service sucks! Just viewed the mess at my parents house. You should be embarrassed treating elderly the way you did. This hatchet job by your tech is unbelievable! Still no service and such a mess. Fix it! #poorservice

@RogersHelps just lost tv and internet in Barrie..assuming problems tonight?

@RogersHelps Since the dispute comes down to my word over your obviously “incomplete notes”, why not pull the recording of our phone call?

@RogersHelps Way to require customers to wait on hold literally for hours and then fail to call back when the call mysteriously disconnects.

I'm sorry that I have no been active guys... lately I've been experiencing issues with my Powerline Adapter from @TPLINK and @Rogers so I'm doing the best I can to make these issues fixable, theirs one test I haven't tried so I'm giving it a try. If it doesn't work, idk then...

@Rogers @hockeynight You got this all wrong you lost me as a viewer and customer.

haha i’m done with your shit @RogersHelps my loss spikes are back your internet is so bad it actually hurts my brain... the only reason i’m with you still is because my mom doesn’t want to change and has deals cause she’s been with you guys for years honestly this is horrible god

haha i’m done with your shit @RogersBiz my loss spikes are back your internet is so bad it actually hurts my brain... the only reason i’m with you still is because my mom doesn’t want to change and has deals cause she’s been with you guys for years honestly this is horrible rofl

@RogersHelps It's an outage in my 'Hood. Confirmed by their 2.

Worst customer service ever at Rogers store, @ParkPlaceBarrie Won’t be going there again! @RogersHelps

@RogersHelps Thank you. I was trying to find a reason to keep my to data Sims, I didn't need the iPad Minis oh, but you guys not having them makes it a lot easier to cancel both those plans thank you

@IamLeafAnn @Rogers Ridiculous. When I moved north it was complicated for me to get cable here in my downstairs apartment, I was on the phone for hours. Been a long time customer they owe me a better deal!

@Rogers @Chinatown_SC Rogers is a crooked service provider. They charged me extra and didn’t correct their mistakes after 10 days of raising issue and talking to more than 4 employees and managers.

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng

@RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦