Rogers Outage in Bowmanville, Durham, Ontario

@RogersHelps @Rogers trying to cancel my recently deceased mothers cable, on hold for almost two hours now 🤯

@RogersHelps I just want to know if there are ignite internet issues in my area. I am now on hold on chat. I have no way of knowing if I'm really on hold. It's just silence.

.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

@RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

@RogersHelps is your service up? No service oshawa

@RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

@RogersHelps I sent a dm an hour ago about our internet, ignite tv and home phone are down, in Courtice. What is happening?

@RogersHelps I’ve sent a dm, modem is flashing orange, rebooted twice and nothing changed, so no internet, tv or home phone. We’re in Courtice, do you know of problems in our area?

@RogersHelps Internet has been down in Bowmanville for going on 4 hours now. No notifications, response from online portal assistance other than to be passed between departments. Any word on a fix? All the neighbours with Bell Fibe are ok....

Rogers not working anyone else @RogersHelps @ROGERStvDurham

@RogersHelps cable, internet, and phone all down - what's going on in Oshawa

@RogersHelps we are having the same problem as yesterday with our home phone through ignite. If someone phones it goes to voicemail and when I try to phone out I’m not getting a dial tone just a busy signal.

@BobNeufer @RogersHelps We are having the same problem in Courtice.

@RogersHelps Is there a service interruption in Oshawa?

Finally did. After going at @RogersHelps the past couple years for terrible RocketHub service and costs, we finally pulled the plug on our home internet. Just couldn’t justify $200+/month for slow, spotty service.

Hi Team @RogersHelps. My internet seems to be down today. Can I get some help to look into this, please?

@mellymel__x @Rogers They won't do anything but say contact us, and say oh yes there's an outage in your area there working on it. It's affecting 1000s of customers across southern ontario. They don't update any social media platform to let customers know whats going on.

@timandfriends @Rogers Soon to be an NFT. Never to be seen again.

u guys literally cannot do anything right @Rogers genuinely the world's worst isp who tf makes a modem that resets itself

@Rogers @Chinatown_SC @Rogers I have called Rogers all week my wifi and tv keeps going down. All they do is transfer me over and over and I’m on the phone for hours. No one helps me no one answers the phone. All I want is my wifi to work and they don’t want to send anyone out. Rogers sucks

@A_Kozovski @Rogers I am/was a 24 yr customer. 3 mths daily connectivity issues and they don't want to credit me for that time, only $234 worth b/c their system doesn't show all the issues we experienced. That's a problem. Also 'live' sports feeds are a full minute behind Bell @RogersHelps no one

@Rogers You guys are killing me with high bills and when i call in to get help the customer service is horrendous. Im stuck in a circle why treat your customers so bad?

@spitfyre1980 @RogersHelps I'm am/was a 24 yr customer. You should know Rogers feed is a full minute or more behind the Bell feed. We've seen plays mentioned on Twitter before seeing them on our TV! @RogersHelps no one!

@RogersHelps is there an outage in Riverside South?

@rogers you guys are **** and terrible

@RogersHelps What's the situation in Scarborough? There's an outage in M1E area since this morning! Any update when we can expect the service back?