Rogers Outage in Oshawa, Ontario

@RogersHelps question. If I have ignite internet and want to watch the tv using ignite smartstream, do I have to be an ignite tv customer?

@RogersHelps is Pickering in an outage? I’m on data (and almost out of it) to see why my home wifi isn’t working. We have 2 adults that need to be online for work!

.@Rogers When Bell subcontractors bury fibe on people's lawns/ inevitably chop Rogers cable, is there any accountability on their part? 3 kids were just booted off online classes/ I can't work as they indiscriminately chop the lawn. Shouldn't a Roger's truck follow /fix?

@KevinVuongTO @RogersHelps God I will never touch any of Apple's overpriced, over hyped gear! My watch is Garmin, my phone Samsung! Hooked up to Strava, Runkeeper, so I have two apps to track runs/bikes with! Whichs also helps with run events track my participation through either app! Top of the day to you

@RogersHelps my internet bill just went up 32% (+$30) month over month. This is not cool. My service has not change. Can you please help. I’ve been a customer for 30 years.

Thank you Mystery @RogersHelps call agent from Barrie so @Bell_Support told my 80yo mom to come on down to switch from #rogers to #Bell staff told us they can't do it. Tried calling bell 7 times from the store. Hang ups wrong transfers. Wasted 5 hr. All it took was 2 call Rogers

@rogershelps can you confirm no internet service in Pickering L1V

@Rogers You should be giving me a big discount I don't have mobile with you but I had to call again today and had spend way too much time on the phone AGAIN now my wifi is spotty I have zero tv because now we're trying a new box YOUR SERVICE IS ABSOLUTELY GARBAGE I may be canceling it

@RogersHelps how to I find if there is an internet issue in my neighborhood? I've lost connection maybe 8 times today.

@RogersHelps my and my husband's wireless Rogers network is still down, very disappointing

@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

Dear @Rogers I’ve now been without cell & internet service for 14 hours. I fully believe you will be providing some kind of credit for my inconvenience as I can’t reach anyone unless I’m on WIFI. PS that’s x two as my wife is a nurse at work on a 12 hours shift and can’t contact

@Rogers Rogers should be more concerned about living up to your commercials your internet tv and cell are no where near the most reliable I don't know how many times I've had call about my signal and your customer service is crap they do not make things clear about packages

@Rogers my and my husband's mobile network is not working since this morning, so hard to connect to my work and my kid's day care

@RogersHelps we are down here in Durham Region Pickering to Bowmanville WTF! I’m getting tired of getting Rogered! Fix this **** ASAP!

@RogersHelps @rogerrwireless wtf. All ight all morning. This is bull ****. NO PHONE ALMOST 12 HOURS. WTF

@RogersHelps is your service up? No service oshawa

@RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

@RogersHelps been on the phone for who knows how long just to deal with a billing issue! Are you all even open????

@RogersHelps how does a long time customer get a decent deal??

@RogersHelps cable tv is down on all 4 boxes. 😰

@RogersHelps No we’ve been down that road and all we get is there is nothing wrong with our equipment it’s something with our area. Then you try and sell us something new.

@RogersHelps I just signed up for a corporate plan with my company and my bill has been overcharged. Can you help?

Anyone looking for a t.v, internet or phone company I suggest you avoid @Rogers at all cost! Not only do they treat long time customers like **** but their service is less then subpar. We pay every month for internet yet it only works half the time.

@RogersHelps does not help

@RogersHelps DM's dont fix my internet when I cant work because your service is inadequate. Plenty of competition in the area who would love to have my $$$ instead.

Can someone explain why @Bell @Rogers and @TELUS compete by offering the exact same deal on the exact same phone and the exact same data plan?!? #wtf #mobileservicecanada

@RogersHelps If I was a new connection someone would be here the following day. Better yet, if you guys didn’t disrupt my service to begin with I wouldn’t need it to be restored!

Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.