Rogers outages and service status in Chelsea, Quebec

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Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received Apr 22, 12:49 PM EDT.

Internet (56%)
TV (15%)
Total Blackout (10%)
Phone (10%)
E-mail (5%)
Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Chelsea	Baseline
Apr 21, 5:00 PM EDT	0	0	0
Apr 21, 5:20 PM EDT	0	0	0
Apr 21, 5:40 PM EDT	0	0	0
Apr 21, 6:00 PM EDT	0	0	0
Apr 21, 6:20 PM EDT	0	0	0
Apr 21, 6:40 PM EDT	0	0	0
Apr 21, 7:00 PM EDT	0	0	0
Apr 21, 7:20 PM EDT	0	0	0
Apr 21, 7:40 PM EDT	0	0	0
Apr 21, 8:00 PM EDT	0	0	0
Apr 21, 8:20 PM EDT	0	0	0
Apr 21, 8:40 PM EDT	0	0	0
Apr 21, 9:00 PM EDT	0	0	0
Apr 21, 9:20 PM EDT	0	0	0
Apr 21, 9:40 PM EDT	0	0	0
Apr 21, 10:00 PM EDT	0	0	0
Apr 21, 10:20 PM EDT	0	0	0
Apr 21, 10:40 PM EDT	0	0	0
Apr 21, 11:00 PM EDT	0	0	0
Apr 21, 11:20 PM EDT	0	0	0
Apr 21, 11:40 PM EDT	0	0	0
Apr 22, 12:00 AM EDT	0	0	0
Apr 22, 12:20 AM EDT	0	0	0
Apr 22, 12:40 AM EDT	0	0	0
Apr 22, 1:00 AM EDT	0	0	0
Apr 22, 1:20 AM EDT	0	0	0
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0
Apr 22, 5:20 AM EDT	0	0	0
Apr 22, 5:40 AM EDT	0	0	0
Apr 22, 6:00 AM EDT	0	0	0
Apr 22, 6:20 AM EDT	0	0	0
Apr 22, 6:40 AM EDT	0	0	0
Apr 22, 7:00 AM EDT	0	0	0
Apr 22, 7:20 AM EDT	0	0	0
Apr 22, 7:40 AM EDT	0	0	0
Apr 22, 8:00 AM EDT	0	0	0
Apr 22, 8:20 AM EDT	0	0	0
Apr 22, 8:40 AM EDT	0	0	0
Apr 22, 9:00 AM EDT	0	0	0
Apr 22, 9:20 AM EDT	0	0	0
Apr 22, 9:40 AM EDT	0	0	0
Apr 22, 10:00 AM EDT	0	0	0
Apr 22, 10:20 AM EDT	0	0	0
Apr 22, 10:40 AM EDT	0	0	0
Apr 22, 11:00 AM EDT	0	0	0
Apr 22, 11:20 AM EDT	0	0	0
Apr 22, 11:40 AM EDT	0	0	0
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Val-des-Monts, and Orléans.

City	Problem Type	Report Time
Ottawa	Internet	5 hours ago
Ottawa	Internet	22 hours ago
Ottawa	Internet	1 day ago
Ottawa	Internet	1 day ago
Ottawa	Internet	1 day ago
Gatineau	Phone	1 day ago

Nearby cities with recent reports

Ottawa

11 recent signals

5 hours ago

Gatineau

1 recent signals

1 day ago

Community Discussion

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Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

Zwanguy🎮 (@Zwanguy) reported 3 minutes ago from Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Emma Pratt (@frmerprincess) reported 5 minutes ago from Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
Franz Holtz (@TWFS) reported 6 minutes ago from Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
J.C. Beecroft (@jcbeecroft) reported 7 minutes ago from Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 8 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
J.C. Beecroft (@jcbeecroft) reported 10 minutes ago from Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
techbombnews (@techbombnews) reported 14 minutes ago from Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
Robert Kilin (@Robkilin) reported 18 minutes ago from Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Mario (@Papa_613) reported 21 minutes ago from Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
BMSR (@BMSR18) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
Dustin Gavin (@WeakTimeRunning) reported 25 minutes ago from Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
Robert Kilin (@Robkilin) reported 27 minutes ago from Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
Cicely McWilliam (@CicelyMcWilliam) reported 30 minutes ago from Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
Max (@ctmaxime83) reported 48 minutes ago from Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
MB (@phail_m) reported 50 minutes ago from Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
Qu Jinghua (@QuJinghua) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
Arron A. Fishbain (@AFishbain) reported 51 minutes ago from Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
Franz Holtz (@TWFS) reported 53 minutes ago from Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 54 minutes ago from Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
TF Doyle (@cf_td3) reported 58 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

CircularLogic (@CircularLogic89) reported 6 minutes ago
@Amildeeba @RogersHelps If you got call then either airplane mode not working properly or Wifi-calling. The call connected so there would be charges.
Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported 9 minutes ago
@Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either
Wut? (@_TheCaptaincs) reported 9 minutes ago
@RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.
K-Drama Enthusiast (@kdramaenthusias) reported 10 minutes ago
@Rogers service is terrible on the @GOtransitMI line - dead zones everywhere!
Pain (@16tobeijing) reported 13 minutes ago
ORGANIZATION FIRST **** HOW THE PLAYERS FEEL SIT THE STUPID ******** @keithpelly @rogers @MLSE
Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 15 minutes ago
@RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty
Peter Young (@cy686phtsl) reported 15 minutes ago
@RogersHelps Hi, I am writing to report an unauthorized change made to my account today. Earlier today, I called Rogers customer service to inquire about a temporary suspension for my wireless internet service.
Chris P Bacon (@pozpiggy86) reported 17 minutes ago
@RogersHelps To be perfectly honest, I'd rather not call because I have yet to find a front line agent to whom I'd give a passing QA score. Your call centre reps are HORRIBLE in my opinion.
Harshit (@harshitshah436) reported 17 minutes ago
@RogersHelps I’ve been a victim of what appears to be a fraudulent transaction on my Rogers Bank Mastercard. I was forced to withdraw cash from an in-store ATM due to a “digital payment not working” situation, and ended up being charged excessive and undisclosed fees. @Rogers
LA Penn (@scarletdiva12) reported 19 minutes ago
@RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?