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Rogers outages and service status in Chelsea, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Chelsea, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 14, 4:47 PM EDT.
  • 75% Internet (75%)
  • 21% TV (21%)
  • 4% Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa TV 6 hours ago
Ottawa Wi-fi 5 days ago
Nepean Internet 6 days ago
Ottawa Internet 7 days ago
Ottawa Internet 8 days ago
Nepean TV 9 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

6 hours ago
Nepean

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Yuvrajsv1rk
    (@Yuvrajsv1rk) reported

    2/2 No one has 1–1.5 hours to wait on hold in today’s busy life. This is really disappointing. Can someone from your team please reach out and help? @Rogers

  • muttman3420
    🇨🇦🍁Muttman🍁🇨🇦 (@muttman3420) reported

    @Rogers @RogersHelps how do we get a hold of technical support? Been on hold for 30 mins, and Virtual Assistant is useless

  • DarkCrusade6
    𐕣𝕯𝖆𝖗𝖐𝕮𝖗𝖚𝖘𝖆𝖉𝖊6𐕣 (@DarkCrusade6) reported

    The amount of times I keep calling @Rogers just to downgrade is ridiculous… @RogersHelps either answer the call, or I’m canceling my service

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

  • ehoeve
    ehoeve (@ehoeve) reported

    @RogersHelps why are the "exclusive" plans offered always more expensive then what one is paying? Exclusive offers should ALWAYS BE CHEAPER AND OFFER MORE! Otherwise, its garbage

  • mrsabrabbit
    mrsabrabbit (@mrsabrabbit) reported

    @Rogers our service in Alberta has been out for 23 hours and we cannot get any service person on the line to ask why. We wish to CANCEL our service with Roger’s. cdnpoli abpoli

  • evadletap
    Dave Patel (@evadletap) reported

    @Dysfunctiontime @MichelleRempel @Rogers Hilarious. Man, you are a loser. I'm Gen X *******. And you clearly should've been aborted.

  • cigarbufff
    Rob S (@cigarbufff) reported

    @RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.

  • kian_zac
    Kian Zachary (@kian_zac) reported

    @RogersHelps I need my issues resolved immediately .. been without my phone line for more thn 48 hours ticket # BT1409749. Got hung up twice by your IVR after waiting on hold for more thn 2 hours (each time). Been to the store 3 times already .. still not fixed .. I better not get charged for any number of days I have no access to my phone line as this is not my issue ..

  • davedotca
    Dave Teixeira 🎧 (@davedotca) reported

    @RogersHelps You're just gaslighting me now. REVIEW clicked on the offer, did not work, called your "customer care team", they said I was not eligible, you too said that, Rogers sends me an email to finish the process, I cannot & U R encouraging me to finish the process. Do I have that right?