Rogers Outage Report in Chelsea, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Total Blackout | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cyber-kitty
(@Cyberki36528262) reported
@RogersHelps Are you also down in parts of Mississauga? No Wi-Fi, no tv.
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Rachel🖤
(@rcurrier425) reported
@RogersHelps internet is out and I have to write an exam at 10:30. Hope you can figure out the issue by then
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Kyro Maseh
(@Kyr0Nagib) reported
Every time I speak to @RogersBiz tech support I get chest pains. How does a company reset a voicemail twice in a day without prior warning?
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The Legends League
(@legendsleague) reported
I wouldn’t have to use 90% of my data if @RogersHelps internet wasn’t so ******* trash. Yes, let’s alleviate student loans, but also, let’s ******* chill on charging Canadians the worst rates for internet/data.
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Tenacious N
(@FreePasghetti) reported
@wilmot786 @mack3636 @Rogers I complained about the wait time and they suggested that the schedule a call back feature or using the web chat are the quickest ways to get service.
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LLDJ 🚴♀️ Double Vaxxed on a Bike
(@indochic) reported
@Rogers what is wrong with your company and the poor customer service? I have a senior here who had her TV, phone and Internet not working since Dec 3rd. We got the TV wkg again but we've been on the phone for a total of 6 hours over 3 days trying to get her phone back.
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Chris Shaw
(@hueofheather1) reported
@Rogers Well I wish you were dedicated to infrastructure. I live 3 doors down a private road. Your service goes right by our road and I offered to pay to have the cable come down to my house and you decided no. Weird but true
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Tenacious N
(@FreePasghetti) reported
Experiencing the WORST customer from @Rogers I am a long time customer absolutely at my wits end trying to return a phone!
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Ⓚ
(@aintyourcuppa) reported
Been with @Rogers for years. They couldn’t give me the same deal I’ve had for my internet. Being a loyal customer doesn’t mean anything anymore. That’s fine. I cancelled my services. Good riddance.
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Nadia Oxford
(@nadiaoxford) reported
@RogersHelps Hi, my landline and internet have been down for some time. I DM’d the info a while ago and haven’t heard back yet