Rogers Outage Report in Chelsea, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Chelsea, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Chelsea, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Chelsea, Québec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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Laskinite: A Shiny Gem ❄🚲🥓🍻🍦
(@Laskinator2) reported
from
Ottawa, Ontario
Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Tara Shields
(@tara_shields13) reported
from
Ottawa, Ontario
Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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StevieJukeJoint
(@StevieJukeJoint) reported
from
Ottawa, Ontario
Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Matt Gower
(@MattGowerOttawa) reported
from
Ottawa, Ontario
It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.
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next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa
(@TrevorWThompson) reported
from
Ottawa, Ontario
Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month
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Laskinator 🚲🥓🍻
(@Laskinator2) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.
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Pat Borders' Chew
(@PatBordersChew) reported
from
Ottawa, Ontario
Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers
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Ken McKinlay 🇨🇦
(@kmwebott) reported
from
Ottawa, Ontario
@RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.
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Ziad Ek
(@ziad_ek) reported
from
Ottawa, Ontario
@RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Slade
(@Slade_Darklight) reported
@haleyotra @RogersHelps @marka351 Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it
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Lora
(@mytweet1999) reported
@RogersHelps When is your planned outage in L5R going to be resolved? Did you consider the MANY people currently working from home when you chose this time with no notice???
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Slade
(@Slade_Darklight) reported
@RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it fiber or cable could help
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just another account
(@3_call_me_mama) reported
@RogersHelps sketchy service. Tv out. Phone goes in and out. No wifi. What is happening. This is day 2 for us. Mississauga Ontario
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.
(@TripBayless_) reported
@RogersHelps I'm using Google Chrome. It always seems to cut out at the most opportune moments, say the channel isn't available or ask you to refresh your browser. If I switch to another browser I get error 30101 "Sorry, we are having trouble signing you in. Please try again".
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Meghan 🌸
(@meggyross_) reported
Incredibly frustrated our @Rogers technician went to make a phone call yesterday to set up a new appointment for someone to come back, and then left without coming back inside to discuss anything with us 🙃 pretty sure the switch to Ignite was the worst decision we've made.
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Slade
(@Slade_Darklight) reported
@RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it
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D S W
(@ARumRunner) reported
@Rogers Over the 20 plus years I have been with Rogers I would rate them a 2.5/10 and that is being generous. Worst customer experience ever.
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Gurpreet Channey
(@gurpreetchanney) reported
@Rogers shameless and pathetic service. Has not been able to permanently fix internet issue for last 3 months now but shamelessly invoicing customers every month
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Lora
(@mytweet1999) reported
@RogersHelps @TopherMalkin71 Stop asking you to send us DMs and just figure out what the problem is. I'm in L5R. My internet also went out 15 minutes ago. Clearly it's not a problem with all of our modems.