Rogers outages and service status in Chelsea, Quebec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 18, 10:47 AM EDT.
- Internet (68%)
- Wi-fi (21%)
- TV (11%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Chelsea, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelsea, Quebec
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Internet | 10 hours ago |
|
Ottawa
|
Internet | 22 hours ago |
|
Ottawa
|
Internet | 4 days ago |
|
Gatineau
|
Internet | 4 days ago |
|
Ottawa
|
Internet | 5 days ago |
|
Ottawa
|
TV | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Chelsea, Quebec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, OntarioI hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Gova (@GovaMarchetti) reported@Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer
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Wijaya Navaratnam (@wnavaratnam) reported@RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!
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Judy Pickett (@JudyPickett1) reportedHey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.
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ghostwolfman (@ghostwolfman) reported@RogersHelps 4 outage in as many months 14 hrs and counting on this one and another projected 4 hrs , I am not receiving what I am paying for, the services I pay extra to watch I am missing out on, when is someone going to fire a brain and put the fibre lines underground?
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Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported@Rogers on my 2nd day of over 1 hr on hold to talk to tech service. My texting isn’t working and I’ve missed two important business meetings over them now getting text confirmation. Wtf
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🦅🐙 (@corruptedloln) reported@ghostwolfman @RogersHelps Truly insane, I feel bad for the employees (or AI) who are clearly just following their corporate scripts.
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Willken (@WillkenOne) reported@RogersHelps @Bratt_world **** Rogers. I'll never give you people a penny.
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Cody Tilbury (@TilburyCody) reported@RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence
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Curtis Martin (@CurtisMart32873) reported@RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better
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Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.