Rogers Outage Report in Chelsea, Outaouais, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	E-mail	3 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	4 days ago
Ottawa	TV	6 days ago
Nepean	Internet	8 days ago
Ottawa	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  Pam Hewitt (@PamHewitt19) reported 7 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  JohnnyCanuck (@DarkMaple) reported 9 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  techbombnews (@techbombnews) reported 10 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Zwanguy🎮 (@Zwanguy) reported 18 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Corgi Durst 💙 (@shakenbridge) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Dave Connor (@DaveConnor60) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  @sallycthomas (@sallycthomas1) reported 20 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  DannyOnThat (@DannyOnThat) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Rita G. (@ritah8) reported 28 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Max (@ctmaxime83) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Rich (@RichSavarie) reported 36 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  613_Me (@613_Me) reported 40 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Robert Kilin (@Robkilin) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  李乐尧 (@lileyao1998) reported 44 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Shaily Allison (@a_shaily) reported 46 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Nas Eldjazair (@vivadz2011) reported 48 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  StoneySpartan (@StoneySpartan) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Christian Lee (@christianflee) reported 55 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 55 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 56 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@downt0wn) reported 6 minutes ago

  @david_labelle @RogersHelps @Sportsnet Want my opinion fwiw. Cancel cable, and whatnot. Get a fire stick from Amazon and just subscribe to the sportsnet app. And DAZN..

• 
  David Wilson (@jdavidwilson) reported 6 minutes ago

  @AidanCrawford @RogersHelps @CRTCeng 1 hour and 45 minutes on hold to buy another phone and line to add to my account.. I gave up.. Systyem said 20 to 30 minutes or hit "1" to have them call me back. The call backs system is broken and would not accept my call back request

• 
  Otis Redding (@Dragonforce___1) reported 7 minutes ago

  @heavenxapart I remember they had a deal for first 3 months bill free with a two year contract, they sent me a bill the first month and gave me the runaround when I called them @rogers I will be filing a 6 figure lawsuit and taking your crooked corporation down

• 
  Rick Roma (@RickRoma84) reported 9 minutes ago

  Abysmal customer service at @Rogers this week. Third-world level. @RogersHelps

• 
  neverSTOPsearchingTRUTH (@MarshanMellow) reported 9 minutes ago

  @RogersHelps I can't tx or call out, or even dial 611 for tech support...started over an hour ago BC my phone was fine until I tried it.

• 
  PepperJelly🌶 (@jel_victoria) reported 13 minutes ago

  @Msz_whiski @Rogers Oh that is nice. Except do not want anything from them even if it is $0. I’ve already left. They need to cancel me nowwww.

• 
  Duke Nguyễn (@ducnguyen1907) reported 14 minutes ago

  @RogersHelps Thank you Rogers technician for coming and install internet for one of the unit in my building. The guy is generous enough to also remove a coaxal cable splitter and interrupt my internet connection. Any chance you guys would come by and fix it to the original state!?

• 
  Sue Maxwell (@suemaxsue) reported 17 minutes ago

  @RogersHelps Hello! Digital customer experiencing several channels pixelating, cutting in/out for the last week now, so unlikely weather related. Have tried the usual resets & checked all connections. Can you pls advise next steps? TY

• 
  Michael Lipka 🇨🇦 (@MichaelLipka) reported 18 minutes ago

  @TorontoStar Starlink achieved excellent rural internet service without taking taxpayer money to do it. Unlike @rogers and other Big Telco players in Canada.

• 
  Kamal Gautam (@MotifConsulting) reported 19 minutes ago from Toronto, Ontario

  . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?