Rogers outages and service status in Chelsea, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Chelsea, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 31, 6:37 AM EDT.
- Internet (51%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (10%)
- E-mail (5%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Chelsea, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Rogers
Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelsea, Quebec
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Internet | 18 hours ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
Wi-fi | 6 days ago |
|
Ottawa
|
TV | 7 days ago |
|
Nepean
|
Internet | 7 days ago |
|
Gatineau
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Chelsea, Quebec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioPeople on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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_.damien5 (@damienvermande5) reported@RogersHelps I’ve been on hold for 4 hours now regarding a wifi outage, can someone please contact me to resolve this asap?
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Toronto Guy (@doubledouble416) reportedHey @Bell_Support/@RogersBiz/@RogersHelps if you're gonna fire or let anyone go; fire/let go AI customer service
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Rohit Kumar (@rohitt25) reported@RogersHelps This is my first bill ever for this particular connection. No way, I have got time to renegotiate the increase in price or option to cancel this account. How irresponsible of business is this, where your policy is violated by system or a person.
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ARKN (@imaginovationz) reported@Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?
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B Wags (@Truewags) reported@Rogers what’s the deal with your automated services being down? I try and call and get disconnected every time. Higher call volume blah blah blah….and then CLICK! Someone better get back to me.
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Abhinav Mittal (@iabhinavmittal) reported@RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away
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Mitchell Tremblay (@ODSPoor) reported@OntarioFrugal @RogersHelps It was lucky mobile right? They said my online debit credit card failed the auto deposit requirements. @LuckyMobileCan didn't help at all..
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Taylor (@WilsT24) reported@RogersHelps can’t get through on phone, store can’t help.. can’t get a response here. Why is it so hard to try to purchase a home phone service? I must be doing something wrong??
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quaffer (@quaffer) reportedI have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/
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Ontario Frugal Finds (@OntarioFrugal) reported@ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.