Rogers outages and service status in Chelsea, Quebec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
The most common problems reported in this area mention TV, Internet, and E-mail.
The most recent signal from this area was received Apr 9, 3:00 PM EDT.

TV (37%)
Internet (34%)
E-mail (10%)
Total Blackout (7%)
Phone (7%)
Wi-fi (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Chelsea	Baseline
Apr 8, 5:00 PM EDT	0	0	0
Apr 8, 5:20 PM EDT	0	0	0
Apr 8, 5:40 PM EDT	0	0	0
Apr 8, 6:00 PM EDT	0	0	0
Apr 8, 6:20 PM EDT	0	0	0
Apr 8, 6:40 PM EDT	0	0	0
Apr 8, 7:00 PM EDT	0	0	0
Apr 8, 7:20 PM EDT	0	0	0
Apr 8, 7:40 PM EDT	0	0	0
Apr 8, 8:00 PM EDT	0	0	0
Apr 8, 8:20 PM EDT	0	0	0
Apr 8, 8:40 PM EDT	0	0	0
Apr 8, 9:00 PM EDT	0	0	0
Apr 8, 9:20 PM EDT	0	0	0
Apr 8, 9:40 PM EDT	0	0	0
Apr 8, 10:00 PM EDT	0	0	0
Apr 8, 10:20 PM EDT	0	0	0
Apr 8, 10:40 PM EDT	0	0	0
Apr 8, 11:00 PM EDT	0	0	0
Apr 8, 11:20 PM EDT	0	0	0
Apr 8, 11:40 PM EDT	0	0	0
Apr 9, 12:00 AM EDT	0	0	0
Apr 9, 12:20 AM EDT	0	0	0
Apr 9, 12:40 AM EDT	0	0	0
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0
Apr 9, 8:20 AM EDT	0	0	0
Apr 9, 8:40 AM EDT	0	0	0
Apr 9, 9:00 AM EDT	0	0	0
Apr 9, 9:20 AM EDT	0	0	0
Apr 9, 9:40 AM EDT	0	0	0
Apr 9, 10:00 AM EDT	0	0	0
Apr 9, 10:20 AM EDT	0	0	0
Apr 9, 10:40 AM EDT	0	0	0
Apr 9, 11:00 AM EDT	0	0	0
Apr 9, 11:20 AM EDT	0	0	0
Apr 9, 11:40 AM EDT	0	0	0
Apr 9, 12:00 PM EDT	0	0	0
Apr 9, 12:20 PM EDT	0	0	0
Apr 9, 12:40 PM EDT	0	0	0
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0
Apr 9, 1:40 PM EDT	0	0	0
Apr 9, 2:00 PM EDT	0	0	0
Apr 9, 2:20 PM EDT	0	0	0
Apr 9, 2:40 PM EDT	0	0	0
Apr 9, 3:00 PM EDT	0	0	0
Apr 9, 3:20 PM EDT	0	0	0
Apr 9, 3:40 PM EDT	0	0	0
Apr 9, 4:00 PM EDT	0	0	0
Apr 9, 4:20 PM EDT	0	0	0
Apr 9, 4:40 PM EDT	0	0	0
Apr 9, 5:00 PM EDT	0	0	0

April 9: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	Phone	2 hours ago
Ottawa	TV	3 hours ago
Ottawa	Total Blackout	1 day ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago

Nearby cities with recent reports

Ottawa

9 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

Rich Thorpe (@exit716) reported 3 minutes ago from Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Glenn Johnson (@Glenn_A_Johnson) reported 6 minutes ago from Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Matt Clitheroe (@matt_clitheroe) reported 8 minutes ago from Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
Steven Chartrand (@StevenChartrand) reported 10 minutes ago from Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
Charlene Davidson (@mscdavidson) reported 15 minutes ago from Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 17 minutes ago from Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
Rick Haga (@RickHgr) reported 19 minutes ago from Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
Luc Bellefeuille (@lbellefeuille13) reported 23 minutes ago from Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
PARAGON CAUSE (@ParagonCause) reported 28 minutes ago from Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
BMSR (@BMSR18) reported 29 minutes ago from Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 32 minutes ago from Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
Mike Carroccetto (@Media_Mike_Ott) reported 41 minutes ago from Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
Mark Adkins (@marka351) reported 45 minutes ago from Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
Luc Bellefeuille (@lbellefeuille13) reported 49 minutes ago from Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
Montse Zidan (@MontseZidan) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Suzanne Shillington (@sashillington) reported 54 minutes ago from Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 58 minutes ago from Ottawa, Ontario
@Rogers Never.
Leonard Surges (@LeonardSurges) reported 58 minutes ago from Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
Mark~R 🇨🇦 (@xRayFusebox) reported 59 minutes ago from Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 60 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Leanne Cormier (@cormierleanne71) reported 7 minutes ago
@RogersHelps why is the internet down in NB and how long before it is restored
Atul Prajapati (@Atul_Prajapati_) reported 10 minutes ago
@RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.
Mike Drake (@MikeD340706) reported 10 minutes ago
@RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.
The Toilet Trader 💙 (@SWSniper07) reported 10 minutes ago
@MapleLeafs @Rogers If your customer service puts you on hold for eight hours and Anna can't answer anything what kind of customer service do you have?
Engineer_Trader (@Engineertrad) reported 11 minutes ago
@RogersHelps You scammers not restoring service even not allowing me to cancel my service with you guys without penalty I am really frustrated
maria farmer (@injuredtrademan) reported 11 minutes ago
@Rogers you actually make the complaints dept work on Easter Sunday. Really? A complaint can’t wake. Not resolved anyway.
Lynne Pelser (@LynnePelser) reported 11 minutes ago
@Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers
SAMIR PANDYA (@ss_pandya) reported 14 minutes ago
This is @Rogers service for you friends. Zero network since 3 hours, no response on calls, and chat queue number is 80! Kudos to all of us who pay three times the US prices in Canada for such a wonderful service! Way to go @Bell and @virginmobileusa !
Aephraim Steinberg (@QuantumAephraim) reported 14 minutes ago
@RogersHelps We *did* give the number listed on the account, and the message said "no such number." At worst we just need a way to immediately reach a human (even the chatbot refuses to provide a way), but we really just ask to have all the false charges cancelled without wastihng our time
Brendan (@BMC604) reported 14 minutes ago
Hey @RogersHelps we just lost service on our Shaw internet in East Vancouver...is this going to be out long?