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Rogers outages and service status in Chelsea, Quebec

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 9, 3:00 PM EDT.
  • 36% Internet (36%)
  • 36% TV (36%)
  • 10% E-mail (10%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa Phone 23 hours ago
Ottawa TV 24 hours ago
Ottawa Total Blackout 2 days ago
Ottawa Internet 3 days ago
Ottawa Internet 3 days ago
Ottawa Internet 3 days ago

Nearby cities with recent reports

Ottawa

9 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeyZigler54
    Joey Zigler (@JoeyZigler54) reported

    @l3v1at4an @Prxodiigy @Rogers Get this piece of **** out of my country

  • Engineertrad
    Engineer_Trader (@Engineertrad) reported

    @RogersHelps after coming your technician your garbage internet service still not working. Enough is enough now if not working will throw your router on road .

  • RachelMiller84
    Rachel Miller (@RachelMiller84) reported

    @RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!

  • DanielSPhynixDS
    PhynixDS (@DanielSPhynixDS) reported

    @Rogers having trouble getting pin codes to verify my E-Mail, checking to see if SMS is being blocked but can't find it in spam list. would be better if you still had the phone number easily available.

  • Z_T_1348
    Zohreh (@Z_T_1348) reported

    @RogersHelps @KjennerBrian Never trust them. They lie and will never return your money. Their bills are so complicated that no one understands the charges. You end up calling them, wasting at least two hours, and getting nothing in return, just a complete waste of time.

  • Hunny_diva
    R𓃟byn (@Hunny_diva) reported

    @Rogers @pozpiggy86 @Rogers outsourced support is so bad they literally gave me the 4-digit PIN I forgot. Nothing like compromising customer security in a time when hacking is everywhere. I was happy and angry at the same time.

  • JeremyTheJinx
    IdontlikeJello (@JeremyTheJinx) reported

    @RogersHelps Yes they request a fix on your line and you reject them @RogersHelps I'm stuck in the middle younneed to work with @AltimaTel and fix thenlines which are giving me 700 latency

  • JayJjtml555
    Rick Blaine (@JayJjtml555) reported

    @RogersHelps ..so after 3 months calling and sending emails, ad messaging on here Rogers actually got someone to get it straightened out....So I get my phone today...go to their welcome email and hit the link provided to set up phone...One wd think Rogers would have a link that doesn't go to a webpage of theirs that say 'OOPS..wrong page]..this is a continuation of a very dark insane comedy of errors from these people..How many others got phones and hit the same link and Rogers doesn't fix it???

  • QuantumAephraim
    Aephraim Steinberg (@QuantumAephraim) reported

    @Rogers How can I get help with incorrect billing for home internet? We were transferred from Fido, and immediately started receiving bills hundreds of dollars over what we had agreed to. We submitted multiple reports on the incorrect billing, but the original overcharge has

  • VictoriaJoss
    Victoria Joss (@VictoriaJoss) reported

    @RogersHelps I haven’t used the tv remote for so long, I’m nervous attempting to find the audio settings. Not sure who to hire to help solve this.