Rogers outages and service status in Chelsea, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Phone	12 hours ago
Ottawa	Wi-fi	4 days ago
Ottawa	TV	7 days ago
Ottawa	Internet	15 days ago
Ottawa	Internet	15 days ago
Ottawa	TV	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 1 second ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Rita G. (@ritah8) reported 3 seconds ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Charlie (@charlieinottawa) reported 30 seconds ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Steven Chartrand (@StevenChartrand) reported 8 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Montse Zidan (@MontseZidan) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Mario (@Papa_613) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  613_Me (@613_Me) reported 14 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  being Aram (@armie) reported 15 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  MB (@phail_m) reported 15 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Suzanne Shillington (@sashillington) reported 17 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Christian Lee (@christianflee) reported 22 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  李乐尧 (@lileyao1998) reported 30 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  SamanthaLamb (@Spideewoman) reported 37 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Kristen Buter (@butes) reported 52 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Qu Jinghua (@QuJinghua) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Franz Holtz (@TWFS) reported 58 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shawna R (@shawna_r80) reported 5 minutes ago

  @RogersHelps I did already. You told me to call tech support. I waited 2 hours just to have them hang up on me.

• 
  @416ash (@416ash) reported 5 minutes ago

  What happened to @rogers??? They used to have people you could talk to. Just want to renew my $230/mo+ bundle, and I can't get any help except from a dumb voice agent. They used to have better call response times than Bell, now they may be worse.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 8 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Shelley Duggan (@drslmd) reported 10 minutes ago

  @RogersHelps It would be nice if as a company you would more than "understand" and rather provide customer service

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 10 minutes ago

  @RogersHelps @armsyASD You should contact @CCTS_CPRST to lodge a complaint. It is an effective way of resolving matters. Good luck and sorry for your loss.

• 
  Tom Royce (@TomRoyce) reported 14 minutes ago

  @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

• 
  Regulus Coeur (@CoeurRegulus) reported 20 minutes ago

  @mario4thenorth @Rogers clean up your act or I'll be cancelling my mobile account after 25 years as a loyal customer.

• 
  Crissie (@CrissieC) reported 24 minutes ago

  @CanadasLeafs @Rogers I chat with an online rep and get **** done better than waiting for a phone rep, it’s disgusting.

• 
  sarahpvictoria (@sarahpvictoria) reported 27 minutes ago

  @RogersHelps Fido. Yes, please help

• 
  AF (@Stu10171017) reported 27 minutes ago

  @RogersHelps The fact they are busy I can understand, but they knew the issue so even after they disconnected me they could still have fixed it but clearly chose not to