Rogers outages and service status in Chelsea, Quebec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 17, 8:50 PM EDT.
- Internet (59%)
- Wi-fi (14%)
- Total Blackout (9%)
- Phone (9%)
- TV (6%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Chelsea, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Rogers
Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelsea, Quebec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Val-des-Monts, and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 4 hours ago |
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Wi-fi | 5 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Chelsea, Quebec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Tony Power (@J_Anthony_22) reported from Ottawa, Ontario@RogersHelps cable service issues in Ottawa? Getting very poor reception
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported@RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?
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Brian Kusiewicz (@BKOttawa) reported@RogersHelps It was tied to canceling internet and TV services. Charging $745.80 after 20+ years as a customer feels excessive, especially when competitors cap these fees far lower. I’m asking Rogers to review this situation and provide a fair resolution for a long-time customer.
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a (@shynewsguy) reported@RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark
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telasalfonso (@tuputocreador) reported@RogersHelps Nothing happened, I didn't get my problem solved I lost my patience.
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David Prihodko (@dprihodko) reportedOnce again @Rogers @RogersHelps service appears to be down in my area
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Rick Austin🇨🇦 (@ChessStudio) reported@RogersHelps Your own outrage map says there is a service disruption that will be resolved in an hour. It's been saying that all day. It's now 1:15 am and there's still no service and it still says the service will be restored in an hour....
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telasalfonso (@tuputocreador) reported@Rogers your customer service is so confusing I've been on hold for more than 1 hour waiting for an agent to help me out, then I went to your website and the help chat says that you're talking with one person, but when they text you are three different names. How come?
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90's **** (@GregoryJhae) reported@ahmadbabar @RogersHelps How about in barrhaven still down?
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CircularLogic (@CircularLogic89) reported@laurenrjacobs @RogersHelps Wireless plans and Wireless Home Phone plans are different services. They may both be 'mobile' services, but they are not the same nor interchangeable, hence the need to port the service over
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Valerie Zannella (@valzann0) reported@RogersHelps is there an outage in the keele and major Mack area right now?