Rogers Outage Report in Chelsea, Outaouais, Quebec

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	5 hours ago
Ottawa	Internet	2 days ago
Ottawa	E-mail	5 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	6 days ago
Ottawa	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

• 
  Andy Marshall (@AndyMarsh62) reported 9 minutes ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  Keith Burnage (@live_2_bike) reported 15 minutes ago from Ottawa, Ontario

  9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

• 
  keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported 20 minutes ago from Ottawa, Ontario

  Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

• 
  Keith Burnage (@live_2_bike) reported 22 minutes ago from Ottawa, Ontario

  2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

• 
  Spurge (@Spurgie31) reported 25 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  Keith Burnage (@live_2_bike) reported 27 minutes ago from Ottawa, Ontario

  6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

• 
  Samantha (@samanthadolly28) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

• 
  Claude Panneton (@pannetonc) reported 30 minutes ago from Ottawa, Ontario

  @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

• 
  Shelley Bryen (@Sbryen) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  Mark Hermeling (@markhermeling) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

• 
  Merylee Sevilla (@drMLee) reported 38 minutes ago from Ottawa, Ontario

  @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

• 
  Baylie Boys (@BaylieBoys) reported 43 minutes ago from Ottawa, Ontario

  @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

• 
  Barrhaven Guy (@BarrhavenGuy) reported 49 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 52 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

• 
  Keith Burnage (@live_2_bike) reported 54 minutes ago from Ottawa, Ontario

  1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

• 
  Jessica Hogue (@jessica_hogue) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

• 
  Peter Norman Levesque (@peterlevesque) reported 59 minutes ago from Ottawa, Ontario

  @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  benbobjam (@REALtimeJERICHO) reported 1 minute ago

  @RogersHelps Still having problems....

• 
  Alex Isa (@aisaadaniya) reported 4 minutes ago

  @RogersHelps I seem to be having DNS issues, I can only load youtube and google.

• 
  STINKYTAILSRUS🍁 (@_STINKYTAILS_) reported 11 minutes ago

  @Rogers I can't even play games online and also has latency issues on my Xbox Series X. Please fix this issue #rogersoutage #internetdown

• 
  Rose Folk (@BobcatRosie) reported 11 minutes ago

  Oy, this is truly a load of crap! Now the cable TV has lost a bunch of channels, still no internet and still no info! This is what we pay a ton of money for, right? @RogersHelps

• 
  Indigenous Man (@SmuggyBear80) reported 13 minutes ago from Calgary, Alberta

  The #rogersoutage is nothing less than an event. An eye-opening event. Companies like @Rogers cannot have a monopoly on wireless/wireline networks. We've got to let @JustinTrudeau @theJagmeetSingh know that this country cannot experience a large scale outage like this again.

• 
  magenta72 (@valleylily56) reported 14 minutes ago

  @rogers our landline is not working, TV is freezing off and on, going to black, blurry, many stations are not available. We have ignite system. How about giving us credit for days until system is fully functional because it is pain right now!

• 
  Sarah Hollins 😷🇨🇦♈️🐾 (@shollins77) reported 14 minutes ago

  @Rogers is still not working properly. TV keeps going out. Fix your damn network! Enough. #rogersoutage

• 
  Heather Cleaveley (@awsumcountrymum) reported 15 minutes ago

  @RogersHelps Love just isn't there anymore. Haven't forgot last outage and less than $3.00 credit.

• 
  Rajiv Ganti (@rajiv_ganti) reported 17 minutes ago

  @RogersHelps @RogersHelps home internet was finally up this morning however most of the websites did not open and timed out. After couple hours, the internet stopped again and is still unavailable for me here. But when i checked your website it says there is no outage in my area. Courtice, ON

• 
  Mark Shaw (@MarkShaw24) reported 17 minutes ago

  @StrategicThghts @Rogers @TransLink In the late 1990’s Rogers transferred their internet and TV customers to Shaw. In 2000 I switched my mobility service to Telus. 22 years later and Rogers is still a crummy company. #CRTC