Rogers outages and service status in Chelsea, Quebec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 26, 10:40 AM EDT.

Internet (57%)
Wi-fi (16%)
Total Blackout (9%)
Phone (8%)
TV (6%)
E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Chelsea, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Chelsea	Baseline
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0
May 25, 8:40 PM EDT	0	0	0
May 25, 9:00 PM EDT	0	0	0
May 25, 9:20 PM EDT	0	0	0
May 25, 9:40 PM EDT	0	0	0
May 25, 10:00 PM EDT	0	0	0
May 25, 10:20 PM EDT	0	0	0
May 25, 10:40 PM EDT	0	0	0
May 25, 11:00 PM EDT	0	0	0
May 25, 11:20 PM EDT	0	0	0
May 25, 11:40 PM EDT	0	0	0
May 26, 12:00 AM EDT	0	0	0
May 26, 12:20 AM EDT	0	0	0
May 26, 12:40 AM EDT	0	0	0
May 26, 1:00 AM EDT	0	0	0
May 26, 1:20 AM EDT	0	0	0
May 26, 1:40 AM EDT	0	0	0
May 26, 2:00 AM EDT	0	0	0
May 26, 2:20 AM EDT	0	0	0
May 26, 2:40 AM EDT	0	0	0
May 26, 3:00 AM EDT	0	0	0
May 26, 3:20 AM EDT	0	0	0
May 26, 3:40 AM EDT	0	0	0
May 26, 4:00 AM EDT	0	0	0
May 26, 4:20 AM EDT	0	0	0
May 26, 4:40 AM EDT	0	0	0
May 26, 5:00 AM EDT	0	0	0
May 26, 5:20 AM EDT	0	0	0
May 26, 5:40 AM EDT	0	0	0
May 26, 6:00 AM EDT	0	0	0
May 26, 6:20 AM EDT	0	0	0
May 26, 6:40 AM EDT	0	0	0
May 26, 7:00 AM EDT	0	0	0
May 26, 7:20 AM EDT	0	0	0
May 26, 7:40 AM EDT	0	0	0
May 26, 8:00 AM EDT	0	0	0
May 26, 8:20 AM EDT	0	0	0
May 26, 8:40 AM EDT	0	0	0
May 26, 9:00 AM EDT	0	0	0
May 26, 9:20 AM EDT	0	0	0
May 26, 9:40 AM EDT	0	0	0
May 26, 10:00 AM EDT	0	0	0
May 26, 10:20 AM EDT	0	0	0
May 26, 10:40 AM EDT	0	0	0
May 26, 11:00 AM EDT	0	0	0
May 26, 11:20 AM EDT	0	0	0
May 26, 11:40 AM EDT	0	0	0
May 26, 12:00 PM EDT	0	0	0
May 26, 12:20 PM EDT	0	0	0
May 26, 12:40 PM EDT	0	0	0

May 26: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chelsea, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Val-des-Monts.

City	Problem Type	Report Time
Ottawa	Wi-fi	2 hours ago
Ottawa	TV	6 hours ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	2 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	5 days ago

Nearby cities with recent reports

Ottawa

7 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Chelsea, Quebec

Latest outage, problems and issue reports in Chelsea and nearby locations:

Montse Zidan (@MontseZidan) reported 1 minute ago from Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
Les OReilly (@LesOReilly) reported 3 minutes ago from Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
Rich Thorpe (@exit716) reported 5 minutes ago from Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Luc Bellefeuille (@lbellefeuille13) reported 7 minutes ago from Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 15 minutes ago from Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
Samantha (@samanthadolly28) reported 17 minutes ago from Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 24 minutes ago from Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 24 minutes ago from Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
Sandra D 💕🦋 (@sandrainottawa) reported 27 minutes ago from Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
Mark~R 🇨🇦 (@xRayFusebox) reported 37 minutes ago from Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
kristy 🏳️‍🌈 kavvy (@kavmac) reported 38 minutes ago from Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 42 minutes ago from Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 47 minutes ago from Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 54 minutes ago from Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
Meera Dilawri (@meeradilawri) reported 54 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
PARAGON CAUSE (@ParagonCause) reported 55 minutes ago from Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
Qu Jinghua (@QuJinghua) reported 55 minutes ago from Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 56 minutes ago from Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
BippinQueen (@BippinQueen) reported 57 minutes ago from Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
Michael Lewicki (@OttawaByMike) reported 60 minutes ago from Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Retired. Vive le Canada 🇨🇦 + 🇩🇪 🕊 🇺🇦 (@TPS_32Planner) reported 2 minutes ago
Crazy. Will my @Rogers Internet (only) bill of $102.90 go down?
Free & Fair (@CanadaMate) reported 2 minutes ago
@Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers
Andrew (@big_dog87) reported 4 minutes ago
@TPS_32Planner @Rogers Why are you paying that much for Rogers? That's literally more than 2x what I pay for their 2Gbps service
Ranjan Soni (@_RanjanSoni) reported 5 minutes ago
@stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes
Andy Potter (@aap53) reported 6 minutes ago
@soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.
Jeffrey Bannon (@JeffreyBannon) reported 9 minutes ago
Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!
Brad Einarsen (@bradeinarsen) reported 10 minutes ago
@JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...
Andy Potter (@aap53) reported 10 minutes ago
@RogersHelps I have spoken to them on more than one occasion and there has been no resolution.
Gio (@giovexpo) reported 12 minutes ago
@daysofyore67 @Rogers I Have The Same Problem,My Internet Goes Down Daily. I am Not Getting The Service I Paid For. Thinking Of Returning My Modem
y- James (@james161723) reported 12 minutes ago
@Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic