Rogers outages and service status in Chelsea, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Chelsea, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 12, 8:14 AM EDT.
- Internet (33%)
- TV (33%)
- Wi-fi (17%)
- Phone (11%)
- E-mail (6%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Chelsea, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Chelsea, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chelsea, Quebec
The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau
|
Internet | 1 hour ago |
|
Ottawa
|
Internet | 20 hours ago |
|
Ottawa
|
Wi-fi | 1 day ago |
|
Ottawa
|
Wi-fi | 2 days ago |
|
Ottawa
|
Phone | 3 days ago |
|
Ottawa
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Chelsea, Quebec
Latest outage, problems and issue reports in Chelsea and nearby locations:
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Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Jennifer Julian (@jennybird70) reported from Templeton, Quebec@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Steven Chartrand (@StevenChartrand) reported from Ottawa, OntarioWhy on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rich (@GRichM77) reported@RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?
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morten paulsen (@mortenpaulsen) reportedIs anyone else having email problems with @Rogers / shaw today?
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Paranoid Android (@Marvinmeentende) reportedI will never again use any services from @Rogers! Had their home internet service on a contract after trying a few different providers and was pretty happy with the service, until I had to move to another province. They said I couldn’t transfer the account and ...
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Harold and Jean (@HAC_N800) reported@RogersHelps At least an IVR message with perhaps a repair eta would at least let callers know that an issue is known, and being worked on..Shaw used to have that…
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Ziv Rivkis (@ZivRivkis) reported@zukkyzee @Rogers Outage seems to be everywhere, however, their as ever useless outage map says nothing about it. Chat support confirmed "major node outage" but that's about it. SE here.
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RDL (@The_Rene_Gade) reported@RogersHelps My smoke alarm keeps going off for no reason. I've been waiting for technical help over 20 minutes. Twice this year, my bill increased and service level decreased.
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Keith MacInnis (@keithmacinnis) reported@Smileyyeg @Rogers no longer has humans answering the phone :/. I recently upgraded my phone with a save & return option, and mailed them my mint condition used device. I was suppose to get 360$ back. Instead, they rejected my return for water damage, and let me know I would be charged $1,800 for my old device. I’ve disconnected my credit card from Rogers while I try and get in contact with them; it’s so frustrating.
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That Kyle Guy (@RyD3R_) reported@Rogers funny how you can disconnect someone at 7:55 than send everyone home at 8 when people are trying to talk to someone and figure their bills out.. Yet sales, and other departments are open till 10 and tech support is 24/7. Sucks shaw got bought out. Shaw was awesome
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Sarah Thomson 🇨🇦 (@FernwoodGirl) reported@Rogers Who do I call when my webmail is not working? Every number does not give an option for that and eventually hangs up on me. Beyond frustrated with the lack of service.
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Surya Mankotia (@MankotiaSurya) reportedAbsolutely worst customer service experience with @Rogers @RogersHelps. Moved to a new house a week ago and still have no internet because I’m stuck in a loop of waiting on hold for 2–3 hours daily just to have the line disconnect. Please reach out.