Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Wi-fi	20 hours ago
Ottawa	TV	2 days ago
Nepean	Internet	3 days ago
Gatineau	Internet	3 days ago
Ottawa	Internet	6 days ago
Ottawa	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Nick Simmons (@nicksimmons24) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 4 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  PARAGON CAUSE (@ParagonCause) reported 6 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Suzanne Shillington (@sashillington) reported 8 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Samantha (@samanthadolly28) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  milkbeerdave (@milkbeerdave2) reported 21 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Ryan (@cliffyryan22) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Michael Lewicki (@OttawaByMike) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Robert Kilin (@Robkilin) reported 30 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  J.C. Beecroft (@jcbeecroft) reported 31 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 35 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Gerald Butts (@gmbutts) reported 35 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Roach_WC (@roachwc) reported 39 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  mightyboink (@mightyboink) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Luc Bellefeuille (@lbellefeuille13) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Rick Haga (@RickHgr) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Dustin Gavin (@WeakTimeRunning) reported 57 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Montse Zidan (@MontseZidan) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Todd Talbot 🇨🇦 (@toddtalbot07) reported 3 minutes ago

  Hey @RogersHelps, waited patiently for a billing chat rep (75 ahead of me). Finally get on, basically tells me to wait for 35 mins only to provide a reference number to fix a simple billing issue. The level of service is at an all time low. What are you guys doing????

• 
  Nazmo (@MichiganCanuck1) reported 9 minutes ago

  @HockeyPatrol I would love to see Amazon take over hockey coverage in Canada. **** @Rogers @Sportsnet

• 
  OJE (@odugwamen20) reported 11 minutes ago

  @RogersHelps Estimated resolution time for the outage?

• 
  Jane Drover (@hindsightjane) reported 12 minutes ago

  @RogersHelps It took 55 minutes on hold to reach a human and then more time for a solution. The solution would have involved many hours of my life, so I chose to live with the problem.

• 
  Kai (@nailwurm) reported 13 minutes ago

  @odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 16 minutes ago

  @RogersHelps This number is not picking up with me as am outside Canada and the one for international calls no one is responding and I need to contact customer services to stop my mobile line as it is charging on me new bills every month and your app and website are not helpful

• 
  @HolyDegenerate (@RandySaretzky) reported 17 minutes ago

  @RogersHelps @outnaboutlizzoc I’m on hold to cancel EVERYTHING. On hold yesterday for 2 hours. Iv had it with the horrible customer service and over charging

• 
  Donna (@iCruiseify) reported 18 minutes ago

  @RogersHelps Internet service has been on & off, mostly off all day in Dorchester, ON #stilloff

• 
  _.damien5 (@damienvermande5) reported 18 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Toronto Guy (@doubledouble416) reported 23 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)