Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	2 days ago
Bells Corners	Wi-fi	4 days ago
Ottawa	TV	6 days ago
Ottawa	Internet	13 days ago
Ottawa	Internet	13 days ago
Ottawa	TV	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Mario (@Papa_613) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  techbombnews (@techbombnews) reported 6 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  mightyboink (@mightyboink) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Robert Kilin (@Robkilin) reported 13 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Maribeth (@stronggalbeth) reported 18 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  JEM (@JEM19126745) reported 19 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  JohnnyCanuck (@DarkMaple) reported 23 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Christian Lee (@christianflee) reported 24 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  DannyOnThat (@DannyOnThat) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Mark Adkins (@marka351) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Meera Dilawri (@meeradilawri) reported 37 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  @sallycthomas (@sallycthomas1) reported 39 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  King of Hintonburg (@PubsSr) reported 42 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Montse Zidan (@MontseZidan) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Dave Connor (@DaveConnor60) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Franz Holtz (@TWFS) reported 53 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 58 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Rich (@RichSavarie) reported 58 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  baby (@tinted__sun) reported 5 minutes ago

  @Rogers you have the worst customer service on the face of This planet !!!

• 
  May Daze (@DJMayDaze) reported 6 minutes ago

  @RogersHelps Other companies don't do that. It's too bad you are the only service in my area.

• 
  Pratik Gadani (@pratikgadani) reported 9 minutes ago

  @Rogers @RogersHelps hi, i am looking to arrange a move request but cannot reach customer service. waiting for over an hour, can someone call back and help.

• 
  Filthy-Mittz (@CronkyMcSnipeS1) reported 9 minutes ago

  @Talon_Jenkins94 @Rogers @NHL **** was like 16 a month like a year and a half ago

• 
  Chris Brothers (@chrisbrothers) reported 10 minutes ago

  @RogersHelps Not really! Poor customer service = lost customers!

• 
  East meets West (@KeeperOfSheep) reported 19 minutes ago

  @RogersHelps If you can definitively state it is or isn't a scam, that is the problem.. your processes should give clients a clear way of determimimg why @Rogers is calling. Or a log on our online account that shows When, How, and Why a rep tried to contact the customer.

• 
  May Daze (@DJMayDaze) reported 20 minutes ago

  @Rogers You need to stop charging people a month ahead for service they haven't even used yet, it's stupid.

• 
  Holly McNeill (@Wally_Holly15) reported 24 minutes ago

  We will never be free until @Rogers and @Sportsnet are stopped.

• 
  mikeburg (@mikeburg10) reported 24 minutes ago

  @Boddy604 @Sportsnet @Rogers Yet theres no more CBC Saturday games and Amazon Prime is a crap shoot on what games you will see on Tuesday. What are my options if i dont want to stream games on a glitchy feed?

• 
  Michael Gallo (@galloots1313) reported 27 minutes ago

  @RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error