Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Nepean, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 1, 4:08 AM EDT.
- Internet (57%)
- TV (21%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Gatineau, Nepean, Orléans, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Internet | 14 hours ago |
|
Bells Corners
|
TV | 23 hours ago |
|
Ottawa
|
TV | 1 day ago |
|
Ottawa
|
3 days ago | |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ward Pike (@Comfortcove) reported@brar_drs @MelissaLMRogers @Rogers Rogers has gone down the toilet… Whoever is in charge now should be fired immediately and whoever is in charge of Canada’s version of securities and exchange commission should be looking at press charges against the current management regime! They have lost me as a customer, when they used to be the best example of a good telecom company that put customers first! Now they are just as bad as Bell
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Serbian Lady D (@VojvotkinjaSRB) reported@Rogers 2 hours on the phone with people who have issues speaking English! Oh I am canceling. I am so pissed that I don't want anything to do with you anymore! Serve Indians with your crap service! We Canadians deserve better and I chose to spend my money elsewhere!
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Onur (@onursiezma) reported@RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!
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Dan (@dcbreen27) reported@RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.
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Al (@WRN828) reported@Rogers Why does it seem like all your customer service Representatives have Indian accents? Do you even hire Canadians?
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Prince Pahwa (@princepahwa2) reported@Rogers How does that matter if it’s better at night ? Both me & my wife facing issues during our calls all day, While I was sharing my pain today , Internet went offline and both of us dropped from important meetings abruptly this is Highly embarrasing and disappointing
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Hollie Pollard (@hollie__pollard) reportedI worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the convulsion that Rogers is one of the worst employers in Canada.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Julia (@ThisisjuliaaaXO) reported@Rogers it’s been over 30 hours since our internet and phone services have been down in queensville with no update. When will services be restored
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Clifford Mathew (@cliffmathew) reported@MelissaLMRogers At some point @Rogers lost its way. They stopped caring for customers. I was a customer for years and they kept charging extremely high prices (more than double the market price). Had no choice but to leave.