Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 01/23/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Kanata, Ottawa, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaKanata Wi-fi
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Internet
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • sashillington Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • kinginxavier international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • meeradilawri Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NixyOnline 🅽🅸🆇🆈.❍🅽🅻🅸🅽🅴 (@NixyOnline) reported

    @Rogers Considering it’s been the SAME ISSUE for several years with you guys (since you took over Shaw) I think I’ve been more than patient. I’m done now with this. You have my account info in the last DMs I made via my old Twitter (@nae_sickboy ) - sort it out.

  • sadia_74 Sadia Pannun (@sadia_74) reported

    @Rogers you run a promo with Samsung....I NEVER got the redemption code.....as I checked my email CONSTANTLY and betwn Samsung & Roger's I was told SOL....horrible customer service both! #CustomerService @Samsung

  • dizoneric Eric Dizon (@dizoneric) reported

    @OBNmontreal @Rogers Is it possible to get any support from this tournament? Ticketmaster is not working and no one in the ticket office is picking up the phone. This is so frustrating.

  • juhastocks juhastocks (@juhastocks) reported

    @Rogers Internet issues 3 consecutive months - y’all replace pods. I send back old pods and now you charge my account? Customer service rude AF - what’s going on? #poorcustomerservice

  • mlksmn_ Mlk (@mlksmn_) reported

    @RogersHelps I have not had internet for over 12 hours and had the worst customer service experience today. After hours on the phone I keep getting hung up on and disrespected. This is unacceptable!!

  • sadia_74 Sadia Pannun (@sadia_74) reported

    don't go asking manager Francesca at Roger's for any help.....what crappy customer service..@Rogers CSR Ashley didn't want to help either

  • BeepBopBoops Lee-Anne Burger (@BeepBopBoops) reported

    @Rogers our internet has been going out constantly for the last few days and when I called this morning I was told to call back after 11 because their system was down. At this point I feel I am paying high end prices for a low end product. Time to start shopping around.

  • NixyOnline 🅽🅸🆇🆈.❍🅽🅻🅸🅽🅴 (@NixyOnline) reported

    Going on 60+ hours and @Rogers still won’t help me or turn my internet back on. Now I’m going into data overage because they keep telling me to DM them but won’t reply to my DMs. They better fix this and give me a credit on my bill because this is ridiculous now.

  • chris_d1985 Chris (@chris_d1985) reported

    @RogersHelps Having issues accessing certain websites all of a sudden. Have tried a number of ways to fix it, but believing it is an issue with my Rogers modem.

  • FelixT2021 Felix (@FelixT2021) reported

    @RogersHelps Oh ok. Would the latest LG device Rogers has be able to support wireless charging ?