Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 5, 5:15 PM EDT.
- Internet (72%)
- TV (21%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at Rogers
Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
TV | 1 day ago |
|
Bells Corners
|
Total Blackout | 3 days ago |
|
Bells Corners
|
Internet | 4 days ago |
|
Nepean
|
Internet | 4 days ago |
|
Ottawa
|
Internet | 5 days ago |
|
Ottawa
|
Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, OntarioI still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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@halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario@RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Krampus (@chubbaLubba99) reportedI'm located in Mount Albert Ontario and the Rogers 5G home internet has been working very horrible since Canada Day can you guys please fix your Internet it's total garbage Jesus Christ I'm not paying you guys anymore @RogersHelps
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Carole Gagne (@CaroleGagne108) reported@RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA
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Sepharite (@sepharitestudio) reported@npage78 @Rogers It is very sad. The whole Rogers Support team got laid off so they don't have any support. It's very sad for a huge corporation like this... Step it up, Rogers.
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Z (@zohrasool) reported@RogersHelps I don’t know. I saw there were service interruptions in my area yesterday. How do I get compensation for lost services when I needed it the most?
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Chibuzo Nwankwo (@ChibuzoNwankwo2) reportedgone! Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to them with all manner of offers to come back. I'm frustrated. I can't keep giving my organization excuse that my home internet is not working @RogersHelps
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Paul Cee (@PeeCee62) reported@RogersHelps of all days to have the Internet go down. It's Free Agent day and I can't see @FriedgeHNIC
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PTR150 (@jaydeetherobot) reportedHey @TELUS and @Bell , when are you going to have service in my area? @Rogers is not working for us.
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Ubique (@RamEcoD) reported@RogersHelps your cellular network is down in Gunter Ontario. You make it IMPOSSIBLE to report it. Everyone I’ve asked on the lake has the same problem. Your network tracking page says there are no issues.
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Kevin MacKenzie (@kevthegrad) reported@Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!
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Kay. (@westsidelimbo) reported@Rogers @RogersHelps fix your long wait times!!! i’ve been trying to call and chat back and forth and no one is getting back to me. even after waiting 2 hrs on the queue, i get disconnected for whatever reason. so stupid