Rogers

Rogers Outage Report in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 03/31/2026 11:10

March 31: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaNepean Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • frmerprincess Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • a_shaily Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChronicV Drak the destroyer (@ChronicV) reported

    @rogers FIX YOUR GOD DAMNED INTERNET!

  • davidwaserman David Waserman (@davidwaserman) reported

    @RogersHelps @CCTS_CPRST Rogers customer service & tech support manager said Rogers charges customers in USA #roamlikehome fees for incoming text msg. Is this true? Doesn’t seem right - customers can’t control inbound text message & companies use 2factor authenticate for sign on

  • SueMacLean9 Sue MacLean (@SueMacLean9) reported

    @rupasubramanya Hands down @Rogers I spent 4 hours being put on hold and bounced around to multiple operators in an attempt to cancel a service for my elderly mother. It was far beyond anything I have ever experienced and I had to hang up after 4 hours and no resolution to my problem.

  • fortnitepxxxxxx Fortniteplayerxxxxxx (@fortnitepxxxxxx) reported

    @rogers yo fix your internet you disgusting ******* mongrels, stop charging us for 3rd world rates while having the most dogshit internet and customer service, all of you need to be fired and put in front of a firing squad.

  • PaulJames1987 Paul James (@PaulJames1987) reported

    Very disappointed in @Bell @Bell_Support after 20 years of loyal service was offered not as good of a deal as new customers? Guess it’s time to jump to @Rogers

  • Spoonworldd Spoon (@Spoonworldd) reported

    @JulieNesrallah @Rogers You’re having this problem too? I thought it was just me

  • 95KThakur Karan Thakur (@95KThakur) reported

    @Rogers 1.5hrs wait time to cancel home internet just explains the standards of service. I switched to Rogers just a few hours ago and already regret it. Instead of sympathy/empathy representatives using humour to divert the situation. Terrible.

  • _lbdesigns Lisa Yurkiw Bitton (@_lbdesigns) reported

    @Rogers @RogersHelps on hold again (third time & going on two hours in total) to remove ONE TV channel from my account. I’m *this* close to canceling every @Rogers service. I’m now on hold with Relations. Let’s see if they have any luck.

  • resthink Ron Shuttleworth (@resthink) reported

    Of course #igniteTV doesn't work because @Rogers is a cartel that extorts money from Canadian consumers for terrible service. #oligopoly #BillC11

  • xFlaye Prof. E. (@xFlaye) reported

    @RogersHelps internet has been down for more than two hours now. Recurring issue on a daily basis. This is absurd. It's impacting my work greatly.