Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

City	Problem Type	Report Time
Ottawa	Wi-fi	15 minutes ago
Ottawa	Internet	3 days ago
Ottawa	Internet	3 days ago
Bells Corners	TV	3 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Meera Dilawri (@meeradilawri) reported 1 minute ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 3 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  SamanthaLamb (@Spideewoman) reported 6 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Lonely Boy (@lonelyboyxxo) reported 11 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Rich (@RichSavarie) reported 11 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  BippinQueen (@BippinQueen) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Les OReilly (@LesOReilly) reported 15 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Nas Eldjazair (@vivadz2011) reported 17 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Michael Lewicki (@OttawaByMike) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Leonard Surges (@LeonardSurges) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  613_Me (@613_Me) reported 23 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Zwanguy🎮 (@Zwanguy) reported 26 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  milkbeerdave (@milkbeerdave2) reported 26 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  @sallycthomas (@sallycthomas1) reported 43 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 44 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Rick Haga (@RickHgr) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 51 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Steven Chartrand (@StevenChartrand) reported 56 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin Jaster (@justin_jaster) reported 3 minutes ago

  @RogersHelps I have yet to hear back from you after providing proof (images). Also, rogers is no longer taking calls due to call volume. Please don't tell me this is a localized problem when it isn't. I also want my lost productivity time compensated

• 
  Noah sans Ark (@lunchbox_23) reported 4 minutes ago

  @RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”

• 
  sparkytor (@sparkytor) reported 7 minutes ago

  @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

• 
  Jay (@jjfromthebl0ck) reported 7 minutes ago

  @RogersHelps C213408415 How much longer until internet service is restored in my area

• 
  Andrew (@big_dog87) reported 8 minutes ago

  @TPS_32Planner @Rogers Why are you paying that much for Rogers? That's literally more than 2x what I pay for their 2Gbps service

• 
  Jacob Legein, CPA (@PeachFinancial) reported 12 minutes ago

  @RogersHelps I’m not even a Roger’s customer when I call I need a phone number for my account - the link you gave me does not have any option for what I need

• 
  JMAK (@jmaandfriends) reported 12 minutes ago

  @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

• 
  NS (@kojam2022) reported 16 minutes ago

  @Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡

• 
  Kanav Mehta (@KanavMehta7) reported 24 minutes ago

  @Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company

• 
  Pixxsta (@Pix_xtar) reported 28 minutes ago

  I hate you @rogers you are terrible a tornado comes by for the first time in 30 years and you shutdown for 6 hours giving me automated phone call responses and than one of you’re employees cal me to ask if I wanna upgrade my plan or whatsoever