Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 14, 5:23 PM EDT.

Internet (64%)
TV (20%)
Wi-fi (8%)
E-mail (4%)
Phone (4%)

The latest reports from users having issues in Nepean come from postal codes K2G and K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Nepean	Baseline
May 13, 5:20 PM EDT	0	0	0
May 13, 5:40 PM EDT	0	0	0
May 13, 6:00 PM EDT	0	0	0
May 13, 6:20 PM EDT	0	0	0
May 13, 6:40 PM EDT	0	0	0
May 13, 7:00 PM EDT	0	0	0
May 13, 7:20 PM EDT	0	0	0
May 13, 7:40 PM EDT	0	0	0
May 13, 8:00 PM EDT	0	0	0
May 13, 8:20 PM EDT	0	0	0
May 13, 8:40 PM EDT	0	0	0
May 13, 9:00 PM EDT	0	0	0
May 13, 9:20 PM EDT	0	0	0
May 13, 9:40 PM EDT	0	0	0
May 13, 10:00 PM EDT	0	0	0
May 13, 10:20 PM EDT	0	0	0
May 13, 10:40 PM EDT	0	0	0
May 13, 11:00 PM EDT	0	0	0
May 13, 11:20 PM EDT	0	0	0
May 13, 11:40 PM EDT	0	0	0
May 14, 12:00 AM EDT	0	0	0
May 14, 12:20 AM EDT	0	0	0
May 14, 12:40 AM EDT	0	0	0
May 14, 1:00 AM EDT	0	0	0
May 14, 1:20 AM EDT	0	0	0
May 14, 1:40 AM EDT	0	0	0
May 14, 2:00 AM EDT	0	0	0
May 14, 2:20 AM EDT	0	0	0
May 14, 2:40 AM EDT	0	0	0
May 14, 3:00 AM EDT	0	0	0
May 14, 3:20 AM EDT	0	0	0
May 14, 3:40 AM EDT	0	0	0
May 14, 4:00 AM EDT	0	0	0
May 14, 4:20 AM EDT	0	0	0
May 14, 4:40 AM EDT	0	0	0
May 14, 5:00 AM EDT	0	0	0
May 14, 5:20 AM EDT	0	0	0
May 14, 5:40 AM EDT	0	0	0
May 14, 6:00 AM EDT	0	0	0
May 14, 6:20 AM EDT	0	0	0
May 14, 6:40 AM EDT	0	0	0
May 14, 7:00 AM EDT	0	0	0
May 14, 7:20 AM EDT	0	0	0
May 14, 7:40 AM EDT	0	0	0
May 14, 8:00 AM EDT	0	0	0
May 14, 8:20 AM EDT	0	0	0
May 14, 8:40 AM EDT	0	0	0
May 14, 9:00 AM EDT	0	0	0
May 14, 9:20 AM EDT	0	0	0
May 14, 9:40 AM EDT	0	0	0
May 14, 10:00 AM EDT	0	0	0
May 14, 10:20 AM EDT	0	0	0
May 14, 10:40 AM EDT	0	0	0
May 14, 11:00 AM EDT	0	0	0
May 14, 11:20 AM EDT	0	0	0
May 14, 11:40 AM EDT	0	0	0
May 14, 12:00 PM EDT	0	0	0
May 14, 12:20 PM EDT	0	0	0
May 14, 12:40 PM EDT	0	0	0
May 14, 1:00 PM EDT	0	0	0
May 14, 1:20 PM EDT	0	0	0
May 14, 1:40 PM EDT	0	0	0
May 14, 2:00 PM EDT	0	0	0
May 14, 2:20 PM EDT	0	0	0
May 14, 2:40 PM EDT	0	0	0
May 14, 3:00 PM EDT	0	0	0
May 14, 3:20 PM EDT	0	0	0
May 14, 3:40 PM EDT	0	0	0
May 14, 4:00 PM EDT	0	0	0
May 14, 4:20 PM EDT	0	0	0
May 14, 4:40 PM EDT	0	0	0
May 14, 5:00 PM EDT	0	0	0
May 14, 5:20 PM EDT	0	0	0

May 14: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Bells Corners, Orléans, and Stittsville.

City	Problem Type	Report Time
Ottawa	Internet	3 minutes ago
Gatineau	Internet	7 days ago
Ottawa	Internet	9 days ago
Ottawa	TV	9 days ago
Nepean	Internet	10 days ago
Ottawa	Wi-fi	10 days ago

Nearby cities with recent reports

Ottawa

1 recent signals

3 minutes ago

Gatineau

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

Cicely McWilliam (@CicelyMcWilliam) reported 3 seconds ago from Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
Luc Bellefeuille (@lbellefeuille13) reported 4 minutes ago from Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
Leonard Surges (@LeonardSurges) reported 7 minutes ago from Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
Zwanguy🎮 (@Zwanguy) reported 8 minutes ago from Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Maribeth (@stronggalbeth) reported 10 minutes ago from Twin Elm, Ontario
Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again
Emma Pratt (@frmerprincess) reported 14 minutes ago from Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
TF Doyle (@cf_td3) reported 14 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
KK👨‍🦼🌈+ (@livingklife) reported 16 minutes ago from Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
Rita G. (@ritah8) reported 17 minutes ago from Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
Rich Thorpe (@exit716) reported 19 minutes ago from Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
kristy 🏳️‍🌈 kavvy (@kavmac) reported 21 minutes ago from Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
Montse Zidan (@MontseZidan) reported 26 minutes ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
J.C. Beecroft (@jcbeecroft) reported 30 minutes ago from Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
Montse Zidan (@MontseZidan) reported 32 minutes ago from Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 34 minutes ago from Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
SamanthaLamb (@Spideewoman) reported 38 minutes ago from Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
Sandra D 💕🦋 (@sandrainottawa) reported 44 minutes ago from Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
Ryan (@cliffyryan22) reported 52 minutes ago from Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
PARAGON CAUSE (@ParagonCause) reported 59 minutes ago from Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

BatmanAndRobert (@MacDoug1) reported 6 minutes ago
@mikeszeller @Rogers Because I was already with Rogers. I never had a problem until I'm cable box died in December and that box wasn't available anymore.
Sameera (@Empress_Sameera) reported 6 minutes ago
@Rogers is such bull ****.. DO NOT SIGN WITH ROGERS OR RENEW YOUR CONTRACT. WORST COMPANY EVER!!! #CROOKS NO LOYALTY
Expos4ever (@Expos4ever10) reported 6 minutes ago
Had to stop watching #Bluejays50 pregame when they discuss who goes down when Barger is activated and the @Rogers employees, @sportsnet planting the seed, giving silly reasons to demote the kid batting .400 over the guy batting .130. Ridiculous
SMB🇨🇦 (@boomrs) reported 7 minutes ago
@RogersHelps It was an upgrade to faster internet that included Disney, Netflix and Apple, but the log in for Xfinity won’t work, can’t add a new email as one is already associated to the account. Your advisors said it’s a software issue.
RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported 11 minutes ago
@RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.
Luminier (@Lunar_Dusk) reported 15 minutes ago
@RogersHelps Currently I didn't close my account and the last payment still not yet proceed it. Please check and ASAP to solve it. Whenever the last payment done I will be cancel my bank account
BURNSY99 (@rgross36) reported 15 minutes ago
I TWEETED before MITCH MARNER dealt that @MLSEPR and KEITH PELLEY should UNLOAD WILLIAM NYLANDER. HE was the PROBLEM. And voila I WAS RIGHT. ANY LONG TIME #LEAFS fan know MORE about building WINNING HOCKEY then KEITH PELLEY, MLSE and @ROGERS. That bunch LOST in SPACE @MAPLELEAFS
Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported 16 minutes ago
@RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this
Aman Rattanpal (@AmanRattanpalX) reported 18 minutes ago
@RogersHelps I DID BUT THEY ARE UNABLE TO HELP.
Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 19 minutes ago
@RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?