Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 21, 4:16 PM EDT.
- Internet (44%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (11%)
- E-mail (6%)
- Phone (6%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 23 hours ago |
|
Ottawa
|
Total Blackout | 1 day ago |
|
Gatineau
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 1 day ago |
|
Gatineau
|
Internet | 1 day ago |
|
Gatineau
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Steven Chartrand (@StevenChartrand) reported from Ottawa, OntarioWhy on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioPeople on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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@halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario@RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Parafok (@Parafok) reported@JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.
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Kanav Mehta (@KanavMehta7) reported@RogersHelps Your stupid website doesnt work and keeps increasing the restoration time.
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Lady Centrist (@ladycentrist) reported@JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps They offered a downgrade in the speed and bandwidth in the new address. But I took the specific plan (with bandwidth ) for my work. And you guys talk as if the customer is so dumb and doesn’t have any knowledge, which was very offensive and hurtful.
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Carole Farhall (Khaligirl) (@CaroleFarhall) reported@RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a
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Tracey Brooks (@Traceybaby) reported@Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!
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Tattersail (@Tattersail67) reported@georganneb @Rogers These ******* decided I didn't return rental equipment - kept charging my account but never billed - then hit my credit rating before I realized it - thing is I didn't have rental equipment - absolute ******** company
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@MinisterofDefiance (@PhilColson5) reported@JustMeJamie64 @Rogers Your first mistake was being a Roger's customer
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Morphed (@Morphed7) reported@JustMeJamie64 @Rogers That impeccable English might have been the AI tool altering foreign accents, that the companies are now using for outsourced customer services.
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Ds (@Sky__16__) reported@RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.