Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	16 hours ago
Ottawa	Internet	20 hours ago
Ottawa	TV	1 day ago
Bells Corners	Wi-fi	2 days ago
Ottawa	Wi-fi	6 days ago
Nepean	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  TF Doyle (@cf_td3) reported 3 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 9 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Robert Kilin (@Robkilin) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Franz Holtz (@TWFS) reported 26 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  DannyOnThat (@DannyOnThat) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Corgi Durst 💙 (@shakenbridge) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  JohnnyCanuck (@DarkMaple) reported 31 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Samantha (@samanthadolly28) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 45 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Montse Zidan (@MontseZidan) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Dave Connor (@DaveConnor60) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  being Aram (@armie) reported 48 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Nick Simmons (@nicksimmons24) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Pam Hewitt (@PamHewitt19) reported 51 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Nas Eldjazair (@vivadz2011) reported 53 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  J.C. Beecroft (@jcbeecroft) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Pakula (@Breakinplateaus) reported 4 minutes ago

  @RogersHelps your system keeps hanging up on me … you want me to pay but the bill is wrong and can’t get a live person on the phone #fail

• 
  pXnEmerica (@pXnEmerica) reported 5 minutes ago

  @RogersHelps It's you're arrogance that isn't working like it should. Look into that, I'll let them pump the water out of hole that you claim isn't a problem.

• 
  bijboutique (@bijboutique1) reported 7 minutes ago

  @TELUSsupport @TELUS so I call for assistance to fix my freezing cable and you tell me I have to switch to your fiber network. Get lost! If you think you can force me into a service I don’t want then you have lost the following: Cable internet 5 cell phones Home security @Rogers

• 
  Gryphon1973 (@Gryphon1713) reported 7 minutes ago

  @RogersHelps outage in Sherwood park?

• 
  Sarah Rose Mathison (@PurBldPrincess) reported 7 minutes ago

  @RogersHelps why is my Shaw cable box suddenly not working? I have currently spent the last 30min restarting my box over and over along with my modem. Everything was just find and suddenly the whole thing just froze for no reason.

• 
  Brad Einarsen (@bradeinarsen) reported 11 minutes ago

  @RogersHelps ... Hi... I got a new modem and was told I'd get an email to send back the old one but never got it (AFAIK). Can you help?

• 
  Dman (@mcmanus17) reported 12 minutes ago

  @RogersHelps any updates or info on the Shaw Internet outage in north Edmonton?

• 
  Mack X (@Mack_7328) reported 13 minutes ago

  @RogersHelps @xxxDADDYCOOLxxx Oh please. I've spent over 8 hrs on hold in the last 3 days only to be disconnected BY YOU each time. Now I have to take more time to go to an actual Rogers physical store to cancel my account. Canada's tech oligarchy sucks.

• 
  Edith (@edpear) reported 18 minutes ago

  @RogersHelps I did and I talked to a Philippines who couldn't help me. Twitter is my last resort option after every oversea person I reached never understood the problem or worse thought they fixed it but didn't. They are not too smart in my experience.

• 
  ਯ (@Yuvrajsv1rk) reported 21 minutes ago

  @RogersHelps hey, I have tried everything. Please contact me or just cancel my service . Im so done with everything. Im trying to call rogers everyday.