Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Nepean, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Aug 11, 1:38 PM EDT.
- TV (32%)
- Internet (26%)
- Wi-fi (26%)
- Phone (11%)
- E-mail (5%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 3 hours ago |
|
Ottawa
|
Wi-fi | 10 hours ago |
|
Ottawa
|
Wi-fi | 23 hours ago |
|
Ottawa
|
Phone | 2 days ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
TV | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Maribeth (@stronggalbeth) reported from Twin Elm, OntarioHey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rich (@GRichM77) reported@RogersHelps chatr is not receiving all messages and today a message was sent to a contract that I did not send. Chatr is **** #chatr #rogers
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Raed Hamdan (@raedmm82) reported@RogersHelps Ambassador team gave me offer. After 2 months, I got a letter from Rogers that the charges increased starting from the following month. I called the team and no help while I am getting charged the wrong amount. i want to cancel the service & get refund of connection fees.
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Tula Tuyige (@TTuyige) reported@DebraMHaak @Rogers Same here Ive tried several days to get someone to help but instead AI assistant and call is terminated.. I'm so done with these thugs.
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Gun Gnome (@GunGnome) reported@Rogers It will eventually go back to normal on its own but it'll be down the whole day. And this happens weekly. Sometimes more than once. Been doing this for about a year now. I went with them because I got a good deal but I can see why they charge less. Their service is awful.
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Kuljeet Singh (@Kuljeet123r) reported@RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.
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Gun Gnome (@GunGnome) reportedI don't know why @rogers is so terrible here in northern Alberta. At least once a week, my internet and phone will both become effectively unusable in spite of having strong 5G signal on both devices. I can make this post but it'll take several minutes, and I can't even watch TV.
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JB55 (@belljoseph) reported@Rogers absolutely terrible customer service via telephone support. On hold to arrange the transfer of service to a new address and hung up on after 3hrs and 20 minutes. How is this acceptable?
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El The 🇨🇦🇲🇹 (@franticmonkey) reportedI called to speak to a supervisor, I flat out hung up on when I questioned the fact there were no supervisors on Sunday. I called back, I get an AI, So, @Rogers is across board shut down on Sundays, on top of having false advertising in your stores? @CRTC
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Ziv Rivkis (@ZivRivkis) reported@zukkyzee @Rogers Outage seems to be everywhere, however, their as ever useless outage map says nothing about it. Chat support confirmed "major node outage" but that's about it. SE here.
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Mk_leds (@mk_leds) reported@Rogers Why is your customer phone support basically non-existent now ?