Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Nepean, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 15, 11:19 AM EDT.
- Internet (70%)
- TV (20%)
- Wi-fi (7%)
- Total Blackout (3%)
The latest reports from users having issues in Nepean come from postal codes K2J and K2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 1 hour ago |
|
Ottawa
|
Internet | 6 hours ago |
|
Ottawa
|
TV | 20 hours ago |
|
Bells Corners
|
Wi-fi | 1 day ago |
|
Ottawa
|
Wi-fi | 6 days ago |
|
Nepean
|
Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, OntarioI hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anne (@anelame) reported@RogersHelps close to 14h without service and no info or update. West still doesn’t acknowledge the outage. This is unacceptable
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Kelly DeRidder, MP (@KellyDeRidderMP) reportedMy colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.
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Vandana Bhalla (@vandana_bhalla) reported@Rogers so frustrated with the ongoing issues I have experienced with your customer service and home monitoring system. For the third time I have spent an extended period on hold—this time for over an hour and a half—without being able to reach a representative.
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NickyJitsBC (@NickyBCjits) reported@Rogers fix your ppv stream! I didn’t pay 80 bucks for pixels
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Michelle Rempel Garner (@MichelleRempel) reportedMy colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.
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Jacob Phillips (@JacobJPhillips) reportedIs Closed… fml I’ve Been Paying $120+ A Month For My Plan When There Was A $105 Plan Available For Basically If Not Literally The Exact Same Thing & I Was Never Offered Or Contacted About This And I Would Like To Be Credited Back @RogersHelps #CustomerService #RogersWireless
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Dman (@mcmanus17) reported@RogersHelps any updates or info on the Shaw Internet outage in north Edmonton?
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Matthew Pakula (@Breakinplateaus) reported@RogersHelps your system keeps hanging up on me … you want me to pay but the bill is wrong and can’t get a live person on the phone #fail
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ਯ (@Yuvrajsv1rk) reportedTHREAD 1/2 Hey @Rogers , I’ve been dealing with constant Wi-Fi disconnects and speed drops despite having a high-speed plan. I’ve tried calling customer service multiple times, but I’m left on hold for over an hour every time without reaching anyone.