Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, Gatineau, Orléans, and Stittsville.

City	Problem Type	Report Time
Ottawa	Internet	12 hours ago
Ottawa	TV	18 hours ago
Nepean	Internet	2 days ago
Ottawa	Wi-fi	2 days ago
Ottawa	Internet	2 days ago
Bells Corners	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  BMSR (@BMSR18) reported 3 seconds ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Corgi Durst 💙 (@shakenbridge) reported 13 seconds ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Gerald Butts (@gmbutts) reported 10 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  613_Me (@613_Me) reported 12 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Montse Zidan (@MontseZidan) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Robert Kilin (@Robkilin) reported 15 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Dave Connor (@DaveConnor60) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Pam Hewitt (@PamHewitt19) reported 19 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Zwanguy🎮 (@Zwanguy) reported 22 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Michael Lewicki (@OttawaByMike) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 24 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 25 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  Omar Elamam (@OmarElamam) reported 33 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Maribeth (@stronggalbeth) reported 46 minutes ago from Twin Elm, Ontario

  @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Kristen Buter (@butes) reported 55 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Chris Bown (@CBownNotBrown) reported 58 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  李乐尧 (@lileyao1998) reported 59 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gulab jamun🍉 (@FallenStaarrr) reported 1 minute ago

  @Rogers wifi has been down for me all week this is getting so frustrating

• 
  Meekz (@T_Messam) reported 2 minutes ago

  @Rogers your customer service has gone to the dogs.

• 
  Brad Cutler (@therealpuss21) reported 2 minutes ago

  @PorscheJunkie99 @jonassiegel @Rogers How in sweet **** is he a criminal? Good pick absolutely not but that’s a wild accusation of criminal

• 
  Charlii (@Charlii_aBB) reported 3 minutes ago

  @allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.

• 
  Kats (@TheNutterDrawer) reported 4 minutes ago

  @RogersHelps Also, two different people answered and BOTH said they were not the “right” internet dept to help em. So after spending over 2 hours on hold I have to wait to be transferred a THIRD TIME. I don’t have another hour to waste on this BS.

• 
  Ghost Ghost Goose 👻👻🪿 (@Ghostghostgoose) reported 4 minutes ago

  @Canucks @Rogers Hire Dorion you stupid ***** Can’t even win a ******* lotto

• 
  Andrew d. (@Werdnah) reported 7 minutes ago

  @Rogers It’s absolutely inexcusable how LITTLE your company actually gives a **** about customer experience outside of anything related to the Jays. Just take your customers’ money & provide ZERO “give a ****” when a customer has an issue or opts to leave for another company.

• 
  Nickolaus (@NickOrMapie) reported 16 minutes ago

  @BreakerStrength @RogersHelps Based rogers user! Same issue here been going on since 1am

• 
  Alex McIntyre (@McalexMcintyre) reported 16 minutes ago

  @Canucks @Rogers I honestly think that we should seriously consider trading down, especially if we can pick up an additional 1st round draft pick either next year or the year after.

• 
  Margaret Renshaw (@jerryLfrazier) reported 20 minutes ago

  @peggyfulcherxx @Rogers @Ik3w3bbtron did help me