Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 26, 10:40 AM EDT.
- Internet (47%)
- Wi-fi (16%)
- TV (16%)
- Total Blackout (11%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Nepean come from postal codes K2J and K2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 7 hours ago |
|
Ottawa
|
TV | 1 day ago |
|
Nepean
|
Internet | 2 days ago |
|
Gatineau
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 5 days ago |
|
Ottawa
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Zwanguy๐ฎ (@Zwanguy) reported from Ottawa, OntarioI feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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ๆไนๅฐง (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Jet-Senator ๐ โ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Corgi Durst ๐ (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe weโre out due to the storm and was wondering about an ETA for service restoration. Thanks!
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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robertlendvai | (๐ด๐ฝ,๐๐ปโโ๏ธ,๐ด๐ฝ) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage โฆ. Any news when the internet will be restored???
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesnโt support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for โspecialistโ. ๐ก๐ก๐ก๐ก๐กfknrogers
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐ฎ๐ฑ๐จ๐ฆ Georganne Was Right ๐บ๐ธ๐ฎ๐ฑ๐ (@georganneb) reportedThank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. ๐๐๐ I'm right.
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Bobmcdoogal๐ (@bobmcdoogal) reported@RogersHelps internet has been down since 1AM. When is it going to get fixed? This is unacceptable
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Abdelrhman Shoieb (@AbdelrhmanShoi1) reported@RogersHelps @Rogers OK I called this number many time and just hold me on waiting and then call ended without any help
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OJE (@odugwamen20) reported@RogersHelps @RogersHelps @Rogers Wifi been out since 12am this morning , outage map is not even working. when is this going to be resolved?
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Sunny (@Iamsunnys13) reported@Rogers has the worst customer support. Been trying the past two days to talk to someone and canโt get through.
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๐๐ฎ๐ฑ๐จ๐ฆ Georganne Was Right ๐บ๐ธ๐ฎ๐ฑ๐ (@georganneb) reportedOne hour and 45 minutes later someone from Customer Care is finally on the line. I have to start all over again with him. Ask me how much I hate @Rogers ... go ahead, ask me. ๐คฌ
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We the north (@Goodfellas_TO) reported@Rogers customer service is a joke. Their agents have zero clue how to handle calls anymore. They hang up, transfer your call to another agent without any warning. Itโs honestly embarrassing.
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mynameisray (@mynameisray) reported@Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.
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Cheryl (@CCintoronto) reported@RogersHelps @Rogers Does anyone answer your support line ever?
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Corey Buffett (@coreybuffett) reportedWorking at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be donโt in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers