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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 5, 9:21 AM EDT.
  • 40% Internet (40%)
  • 27% Wi-fi (27%)
  • 27% TV (27%)
  • 7% Phone (7%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Nepean Internet 5 hours ago
Ottawa TV 1 day ago
Ottawa TV 3 days ago
Ottawa Phone 7 days ago
Ottawa Wi-fi 11 days ago
Bells Corners Wi-fi 12 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • a_shaily
    Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • halo_nothing
    GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MelnykKim
    Kim Melnyk (@MelnykKim) reported

    Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

  • RoastedKeyboard
    Ria Riaz (@RoastedKeyboard) reported

    Out of all the telcos @Rogers by far has the worst customer service. Consistently

  • NordicNords
    NordicNords (@NordicNords) reported

    @RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?

  • Nikumi87
    Fezco (@Nikumi87) reported

    @RobFai @Rogers You didn't hang up on them within the first 10 seconds?

  • JulieC007
    Julie Carl (@JulieC007) reported

    @RogersHelps Hey Roger’s, what does it take to talk to a human being in your company? Your AI just hung up on me. I wasn’t originally calling to cancel, but now…

  • strouder1974
    Strouder (@strouder1974) reported

    Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

  • ItsReallyAmber
    ambam (@ItsReallyAmber) reported

    @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps After another 3 hours in chat we got about 15 minutes of service before it blew up again

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    @RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.

  • RobFai
    Rob Fai (@RobFai) reported

    @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.