Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Total Blackout	23 hours ago
Bells Corners	Internet	2 days ago
Nepean	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Dustin Gavin (@WeakTimeRunning) reported 52 seconds ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Roach_WC (@roachwc) reported 11 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Franz Holtz (@TWFS) reported 11 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  BippinQueen (@BippinQueen) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Luc Bellefeuille (@lbellefeuille13) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Les OReilly (@LesOReilly) reported 20 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 23 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Shaily Allison (@a_shaily) reported 25 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Pam Hewitt (@PamHewitt19) reported 35 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  StoneySpartan (@StoneySpartan) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  李乐尧 (@lileyao1998) reported 42 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Nick Simmons (@nicksimmons24) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Steve Hutchings (@steve_hutchings) reported 47 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Franz Holtz (@TWFS) reported 49 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 52 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  mightyboink (@mightyboink) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Arron A. Fishbain (@AFishbain) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Hinojosa (@chinojosa09) reported 7 minutes ago

  @RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise

• 
  ひSooSuaveひ (@BrizzySK) reported 8 minutes ago

  @Rogers fix your network ASAP ! this is unacceptable first you guys had an outage now this is the 2nd time people have go thru this unfortunately.

• 
  Lisa Petsinis (@LisaPetsinis) reported 8 minutes ago

  Hello @RogersHelps Please advise the public about the extensive cell phone network outages. Even Anna is not reporting any issues. This should be a top story. @CP24 @CityNewsTO

• 
  Kevin Salmon (@Kevin_Salmon12) reported 9 minutes ago

  @RogersHelps That’s fair and I did call but I was on hold. For the cost of service + my needs it’s not performing. I never had any issues with cable until the galaxy boxes were introduced and now this happens. Maybe wifi signal for cable isn’t the way to go

• 
  Carol Tidd (@CarolTidd) reported 12 minutes ago

  @RogersHelps Outage was verified in area, 7 hours is far too long

• 
  Dimitra Kufudi (@DimitraKufudi) reported 12 minutes ago

  Hey @Rogers @RogersHelps our neighbors moving truck broke the cable wire to our house and we have no internet. My husband has been kicked around numbers for 2 hours, I’ve been in the queue for 45 minutes and still number 3. We work from home! Can you help us out please?

• 
  Marianne Bolton (@MarsBolton) reported 19 minutes ago

  @RogersHelps issue with connections for phone & mobile in the west end of Toronto??

• 
  sarah (@dawnthehorizon) reported 19 minutes ago

  @Rogers @RogersHelps very tired of losing service in my own home and it being in SOS. I’ve never had this issue until I upgraded my phone to one that has 5G. Your customer service is also almost impossible to ever reach to talk to someone about this issue.

• 
  Kay. (@westsidelimbo) reported 21 minutes ago

  @Rogers @RogersHelps fix your long wait times!!! i’ve been trying to call and chat back and forth and no one is getting back to me. even after waiting 2 hrs on the queue, i get disconnected for whatever reason. so stupid

• 
  kaleemullah (@kaleemullah19) reported 22 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.