Rogers

Rogers Outage Report in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 03/13/2026 12:15

March 13: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa E-mail
CanadaNepean TV
CanadaOttawa Wi-fi
CanadaNepean TV
CanadaNepean TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • asteroidblus Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • kinginxavier international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • sashillington Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • DianeFisico Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • steve_hutchings Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • Patrick_Leger Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • Papa_613 Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • FDDelahunt Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • StevenChartrand Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • JEM19126745 JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • brenteriksmith smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • METZY_B METZY (@METZY_B) reported

    @Rogers why do you guys keep going down. I’m just trying to game

  • Iigrev V. 🇺🇦 🌻 (@Iigrev) reported

    @rogershelps Outage in Waterloo going on 8-9 hours now. What gives? Was told damaged cable, how long are we looking at being down now?

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @Rogers If you really wanted to help you would add 30gb of extra data to my cell phone so I can use the internet without worry while you fix the outage you caused. Instead I wait on hold for an hour, beg, and get denied. Waterloo and other entire areas are without service again!

  • patchyfoz Kara LaFleur (@patchyfoz) reported

    @AboutRogers @Rogers Since the big outage last Friday, my service has had at least one interruption per day

  • TimoVainionpaa Timo Vainionpää (@TimoVainionpaa) reported

    @DougMadory @kentikinc @Rogers Without getting into tinfoil hat conspiracies, no I do not. I am very curious to hear what the root cause might have been. To me the explanations being offered are not enough to explain why all the networks went down.. but I am not an expert

  • TimoVainionpaa Timo Vainionpää (@TimoVainionpaa) reported

    @DougMadory @kentikinc @Rogers Long time Fido customer in Kitchener/Waterloo (from before they were bought by Rogers) I can confirm no bars of service last Friday. IN fact there was a message "No service" on my iPhone SE in place of the bars

  • KathyHay Kathy Hay (she/her) (@KathyHay) reported

    Way to go @Rogers - I received my e-bill yesterday with an OVERCHARGE of $520 for equipment I returned 3 months ago! And am now on hold for 30 minutes. Awful customer service and respect.

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @RogersHelps Stop pretending like these are isolated, individual issues. Waterloo has lost internet & TV again, as are other regions. What is the cause for this second outage? When will it be fixed? Why not give us extra cell data to cope while you fix issues YOU CAUSED?

  • MaryLynnMetras Mary Lynn 🇨🇦 (@MaryLynnMetras) reported

    @CapitaJim @Rogers I know you're referring to TVs but wanted to put a good word in for Rogers Great Customer Service

  • RAlexanderD Alexander.D (@RAlexanderD) reported

    @BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.