Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Nepean	Internet	12 hours ago
Ottawa	Internet	23 hours ago
Ottawa	Internet	4 days ago
Gatineau	Internet	4 days ago
Ottawa	Internet	5 days ago
Ottawa	TV	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Arron A. Fishbain (@AFishbain) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  Rich (@RichSavarie) reported 6 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Dave Connor (@DaveConnor60) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  international Man of Mystery👑 (@kinginxavier) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Leah Ferko (@LeahOttawa) reported 13 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 14 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Dustin Gavin (@WeakTimeRunning) reported 18 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  BippinQueen (@BippinQueen) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Gerald Butts (@gmbutts) reported 20 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  PARAGON CAUSE (@ParagonCause) reported 21 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  @sallycthomas (@sallycthomas1) reported 28 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Luc Bellefeuille (@lbellefeuille13) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  Steven Chartrand (@StevenChartrand) reported 33 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Samantha (@samanthadolly28) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Meera Dilawri (@meeradilawri) reported 46 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  J.C. Beecroft (@jcbeecroft) reported 50 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

• 
  Luc Bellefeuille (@lbellefeuille13) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  Franz Holtz (@TWFS) reported 52 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tammy Lowry (@Christmas_corgi) reported 6 minutes ago

  @sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕

• 
  A 19 Year Old On Twit (@YearOldOnTwit) reported 11 minutes ago

  @AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 14 minutes ago

  @Rogers I’ve never been more dissatisfied with any service as much as yours. I’ve been on hold for 45 minutes with literally no response. The way you treat your customers is abysmal.

• 
  Graig Carlson (@GraigCarlson) reported 16 minutes ago

  Good news we finally got on the phone with @Rogers and they created another ticket #. And maybe someone will contact us in the next couple days with a resolution. Could you imagine if a small business took 2 weeks to resolve an over night shipping issue?

• 
  chris (@whiteboywork) reported 19 minutes ago

  @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

• 
  David Austin (@davidaustin) reported 21 minutes ago

  Also @Rogers how are your customer support specialists experiencing longer than usual wait times when you are CLOSED!

• 
  Bonnie Lee (@stitchlady) reported 23 minutes ago

  Does the right hand know what the left hand is doing @Rogers. Tech support transfers me to customer care and they tell me tech support has to deal with the issue of a credit for lost service. After being on hold for an hour and then they want me to call back!

• 
  Prime Minister of Pylons (@PuckFuddleCGY) reported 23 minutes ago

  @Jay_D_Rosehill Nothing to do with CBC and everything to do with Sportsnet and @Rogers desire for a monopoly. It’s disgusting and they need to be shut down.

• 
  Wacky Welder (@welder_wacky) reported 24 minutes ago

  @bruce_barrett @MikeHumanIntel Holy **** you’re a moron. @rogers has owned the rights to NHL hockey in Canada since 2013 and they did not renew CBC airing the games going forward. The CBC didn’t cancel anything. You’re just another ******* moronic #MapleMAGAT (probably a KKKonvoy supporter too).

• 
  SNC Trader (@SNCTrader) reported 25 minutes ago

  @RogersHelps One of the phones we received through Rogers certified pre-owned program is having issues with its microphone during calls and I need to know which department to contact to get it exchanged/fixed. The phone is about six months old.