Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	4 hours ago
Ottawa	E-mail	7 hours ago
Nepean	Internet	1 day ago
Ottawa	TV	2 days ago
Ottawa	TV	4 days ago
Ottawa	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 3 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  PARAGON CAUSE (@ParagonCause) reported 4 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  international Man of Mystery👑 (@kinginxavier) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  StoneySpartan (@StoneySpartan) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Robert Kilin (@Robkilin) reported 19 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Franz Holtz (@TWFS) reported 20 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  李乐尧 (@lileyao1998) reported 22 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  Lonely Boy (@lonelyboyxxo) reported 31 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  BMSR (@BMSR18) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  SamanthaLamb (@Spideewoman) reported 34 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  milkbeerdave (@milkbeerdave2) reported 34 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Zwanguy🎮 (@Zwanguy) reported 38 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Franz Holtz (@TWFS) reported 39 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Arron A. Fishbain (@AFishbain) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

• 
  Franz Holtz (@TWFS) reported 40 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  Rick Haga (@RickHgr) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Shaily Allison (@a_shaily) reported 52 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 53 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 53 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J.R. Wideman (@jrwideman) reported 5 minutes ago

  Thinking about leaving that telecom monopoly player @RogersHelps for one of the smaller piggyback joints cause the whole experience is cooked. I'd rather buy my phone out than pay for the nonsensical plans. I've been a loyal customer 20+ years + a prev emp.

• 
  🇨🇦mathien17_ (@mathien17_) reported 6 minutes ago

  @Rogers For a company thats worth $25 billion and this is the customer service were getting.

• 
  Strouder (@strouder1974) reported 6 minutes ago

  Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

• 
  Nick Ross (@NickRoss0073) reported 10 minutes ago

  @FierySharky @Rogers @Sportsnet Nah Hrudey is horrible

• 
  Chayking (@leafssince67) reported 13 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Are you ******* stupid or retarded?

• 
  Solid Shatner (@KarlMagnonMan) reported 13 minutes ago

  @RogersHelps That’s irrelevant. I’ve followed all the steps (no dashes or box #’s etc) and it’s just not recognized (according to YOU) by Canada Post, and yet I get mail w/o issue. The PROBLEM is trying to speak to a live operator to correct this and I can NEVER get through.

• 
  Sharon Murphy 🇨🇦 (@Alaidh) reported 17 minutes ago

  @Rogers has the worst customer service. They have now locked me out of my email, for no apparent reason and their supposed 24 hour tech support? Closed! I am SO upset!

• 
  Fezco (@Nikumi87) reported 21 minutes ago

  @RobFai @Rogers You didn't hang up on them within the first 10 seconds?

• 
  Heather F. (@momluvsfood) reported 22 minutes ago

  @RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?

• 
  Fartin Mrk (@frkingwings) reported 23 minutes ago

  @RogersHelps Had to burn a vacation day today because I work from home and rely on your garbage internet. Appreciate it