Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Nepean	Internet	13 hours ago
Ottawa	Internet	3 days ago
Ottawa	Wi-fi	5 days ago
Ottawa	TV	6 days ago
Nepean	Internet	7 days ago
Gatineau	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Nas Eldjazair (@vivadz2011) reported 3 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  BMSR (@BMSR18) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  zachjackdad (@zachjackdad) reported 6 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  @halo_nothing@mstdn.social (@halo_nothing) reported 10 minutes ago from Twin Elm, Ontario

  @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

• 
  Kristen Buter (@butes) reported 10 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Nick Simmons (@nicksimmons24) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Christian Lee (@christianflee) reported 15 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Robert Kilin (@Robkilin) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Ryan (@cliffyryan22) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Corgi Durst 💙 (@shakenbridge) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Roach_WC (@roachwc) reported 40 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 41 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Steven Chartrand (@StevenChartrand) reported 42 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  JEM (@JEM19126745) reported 44 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Franz Holtz (@TWFS) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 48 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Franz Holtz (@TWFS) reported 53 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 56 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  SamanthaLamb (@Spideewoman) reported 57 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boris Slobodin (@bslobodin) reported 4 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 6 minutes ago

  @RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.

• 
  kakes (@kerrykakes) reported 9 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 9 minutes ago

  @JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.

• 
  Simos (@CMAK_R) reported 13 minutes ago

  @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

• 
  Howard Knopf (@howardknopf) reported 17 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

• 
  Landon Creasy (@landoncreasy) reported 22 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.

• 
  Carrie Longbottom (@csboucher78) reported 26 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  Toronto Guy (@doubledouble416) reported 27 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  A Nir (@Zeuxis00) reported 27 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.