Rogers Outage Report in Nepean, Ontario
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The latest reports from users having issues in Nepean come from postal codes K2J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Orléans, Ottawa, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Orléans |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Stittsville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Mike Carroccetto
(@Media_Mike_Ott) reported
from
Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kate LVdV
(@kateisaninja) reported
@Rogers My husband upgraded to iPhone 12 w/airpods offer on Dec 26 w/delivery yesterday. Rep arrived w/phone but no airpods + gave spiel about "while quantities last" being in the fine print. After 2+ hrs on phone w/customer service this couldn't be resolved.
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Jason Potvin
(@JasonPtvn) reported
@RogersHelps Hello, our home internet is down, again. Trying to see if it's a modem or network issue.
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M3 M3
(@bmwm32008) reported
@Rogers I rented it and it was bad... it was wtf bad. Don’t know how writer in Hollywood could write such a bad script. I mean do they not watch it and say we gotta fix this. It’s so bad.
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saum
(@BetterCallSaum) reported
**** you @Rogers most useless internet I’ve ever experienced
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Bruce Christie
(@BBC626) reported
@PatForanCTVNews Can you tell me why @Rogers is asking a 29-year customer for SIN number? And why ask for credit card number when they have it? Had to abort my order!
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Kate LVdV
(@kateisaninja) reported
@Rogers We've been with @Rogers for 13 years and our household spends $4k annually with you but he's returning the phone + this will lose our business. Such unbelievable bad form. The whole while he was on with customer service, the promo ad was still up on your website.
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Nida Shams
(@NidaShams) reported
@RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).
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Marcelo Limiroski
(@M_Limiroski) reported
@RogersHelps Internet service has been coming and going for the last couple of hours. Is there an outage problem in Toronto, Yonge and Lawrence area?
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Erin Nixon
(@ErinNix71) reported
@RogersHelps I have been trying to connect with Rogers to add a 2nd IgniteTV box but when I try online LiveChat it says to call & when I called I was on hold for 1.5hrs to be told the service line is closed. WTF?? Hire more people to provide adequate service!
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Erika D'Urbano
(@edurbz) reported
@RogersHelps hey Rogers, someone was supposed to come by between 10AM-12PM to setup our wifi and never showed. Have been on hold for 45 minutes now. Can you help?