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Rogers outages and service status in Nepean, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 19, 11:17 PM EDT.
  • 29% Internet (29%)
  • 24% Wi-fi (24%)
  • 24% TV (24%)
  • 10% E-mail (10%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Nepean come from postal codes K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa E-mail 15 hours ago
Ottawa Internet 3 days ago
Ottawa Wi-fi 8 days ago
Ottawa Internet 8 days ago
Ottawa Total Blackout 8 days ago
Gatineau Internet 8 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

15 hours ago

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • halo_nothing
    GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CurlingFan22
    🥌 Curling Fan (@CurlingFan22) reported

    @d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre

  • StellaVellani
    stella vellani (@StellaVellani) reported

    @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

  • krukru_137
    krukru137 (@krukru_137) reported

    @RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!

  • marmisto
    Menna (@marmisto) reported

    @JustMeJamie64 @Rogers I called for tech support, talked to a gentleman who spoke decent English with a semi-heavy accent, however the other gentleman in the background weren’t speaking English at all. I asked what all the background noise was and he said he was driving, using a car phone. 😭

  • LGBMike
    Gry Phyn (@LGBMike) reported

    @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @RealKingiman @Rogers What does that have to do with it? The fact that to deal with a “Canadian” issue I was speaking with someone from another country. Rogers should be investing more in Canada with more Canadian call centers.

  • sasa_prinsesa
    Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported

    @JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!

  • TheRobertRock
    Rob Rock (@TheRobertRock) reported

    @JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy

  • xPISTOLx_cdn
    Jamie L. (@xPISTOLx_cdn) reported

    @JustMeJamie64 @Rogers Money... The average minimum wage in Canada is $17.06/hr Ca. Morocco - $2.68/hr Ca. It isn't about "Quality of Service"... It's about "Quantity of Shareholder Dividends" and "Quantity of Executive Bonuses"

  • pledgeboymob
    pledgeboyisqb1 (@pledgeboymob) reported

    @EdmontonOilers @Rogers not bad