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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Nepean, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 12:49 PM EDT.
  • 55% Internet (55%)
  • 16% TV (16%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 5% E-mail (5%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, and Stittsville.

CityProblem TypeReport Time
Ottawa Internet 4 hours ago
Ottawa Internet 21 hours ago
Ottawa Internet 1 day ago
Ottawa Internet 1 day ago
Ottawa Internet 1 day ago
Gatineau Phone 1 day ago

Nearby cities with recent reports

Ottawa

11 recent signals

4 hours ago
Gatineau

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • halo_nothing
    GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KingstonAgent
    Shane Ruys - 🇨🇦 (@KingstonAgent) reported

    @Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    So it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!

  • Jane_Gillon
    Howling at the Moon 🐺 (@Jane_Gillon) reported

    @Rogers I would think the Accessibility Canada Act would supersede the Energy Efficiency Act. I will be contacting my MP. I will never purchase @Rogers for my own home for sure!

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Why is it that I had to call @Rogers THREE times before they would admit that there is a problem in my area and they need to open a ticket? This is NOT a good first impression to make with a customer! #CRTC #CCTS

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps "We are currently experiencing longer than usual wait times".... Translation: I'm gonna be on hold for a long *** time. I have better things to be doing than waiting on hold for your service reps. #CRTC

  • CanucksFan5335
    CanucksFan (@CanucksFan5335) reported

    @Lotto6445151 @Canucks @Rogers Why would Boeser go to New York, when they are equally as bad as the Canucks with a worse future 😭

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers It's complete unreliable CRAP! Stay away! #cancelrogers

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @Rogers @RogerHelps wanted to watch SCHEDULED GAME - Oilers & Ducks NO CAN DO Sens/ Canes OT is on SN Pacific, people must watch SCHEDULED GAME on another channel - SN West you removed SN West from my line-up in 2024 when Shaw forced streaming on home users EPIC FAIL 😡

  • AileenMAO
    Aileen O (@AileenMAO) reported

    @RogersHelps @Sportsnet where the replay "on demand" NEVER INCLUDES THE ENTIRE GAME.

  • Kaloopa6
    Kaloopa (@Kaloopa6) reported

    @BlueJays @Rogers are you paying attention to this crap?