Rogers outages and service status in Nepean, Ontario
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Full Outage Map
- Rogers generated 15 outage signals in the last 24 hours around Nepean, including 15 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 21, 4:16 PM EDT.
- Internet (44%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (11%)
- E-mail (6%)
- Phone (6%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 9 hours ago |
|
Ottawa
|
Total Blackout | 12 hours ago |
|
Gatineau
|
Internet | 15 hours ago |
|
Ottawa
|
Internet | 16 hours ago |
|
Gatineau
|
Internet | 16 hours ago |
|
Gatineau
|
Internet | 17 hours ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@nizon) reported@RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?
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not ali (@paigeslesb) reportedsee how bad you are. i'm switching too @Rogers
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Oceanic Prole (@OShenMetaX) reported@jcpwaynesworld @JustMeJamie64 @Rogers Didn't Sam Walton stsrt Walmart start as a..... Ahh, never mind.
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Kevin (@kevcpm) reported@cbcmarketplace @RogersHelps now being told it is 24 hours. Agent will not send me through the supervisors because there are “too many customers”. Sign of the times for Rogers Customer satisfaction?
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Dan Anderson (@BitterDan) reported@JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.
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Morphed (@Morphed7) reported@JustMeJamie64 @Rogers That impeccable English might have been the AI tool altering foreign accents, that the companies are now using for outsourced customer services.
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Lady Centrist (@ladycentrist) reported@JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.
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Brad Pelman (@bpelman) reported@RogersHelps what’s the update for the central Toronto outage including Cedarvale Eglinton Ave West. No service since 800 am?
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Donna (@iCruiseify) reported@RogersHelps Internet service has been on & off, mostly off all day in Dorchester, ON #stilloff
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SJ (@cafveteran) reported@Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.