Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 3 outage signals in the last 24 hours around Nepean, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 12, 11:18 AM EDT.
- Internet (32%)
- TV (27%)
- Wi-fi (23%)
- Phone (9%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Total Blackout | 11 hours ago |
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Internet | 13 hours ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, OntarioI am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kazim (Kaz) Kanani (@kazkanani) reported@Rogers @RogersHelps I've been on hold for over an hour to get some tech support...how much longer do I have to wait?! Calls have always been answered within 30 min... what's the deal?! #poorservice #customerservice #hold
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T (@Krommsan) reported@GunGnome @Rogers Drop your phone back down to LTE. Better data frequency rates at a distance vs 5G.
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Bubba the Dog. (@eltigrethetiger) reported@NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service
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Rina Alexis ♏♋♏ (@Rinah75) reported@Rogers Your customer service is DEPOLRABLE keeping customers on hold for an hour and a half because of your billing errors is UNACCEPTABLE. Pls have someone contact me immediately!
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El The 🇨🇦🇲🇹 (@franticmonkey) reported@Rogers so, this is how you attempt to keep customers? Providing even WORSE customer service?? What ******** kind of company is this?
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Zoltan Nagy-Kovacs (@ZoltanNagyKovac) reported@RogersHelps when will internet service in Bankview, SW Calgary be restored please? I waited online for 3 hours to talk to your tech support. Went from 432 in line to 13 and then got disconnected. Great service there!
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🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported@Rogers Is there issues with services in NW Calgary?
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Buckles and Bulls Brands Inc. (@BucklesandBulls) reported@RogersHelps It is horrible every day! Just junk.
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El The 🇨🇦🇲🇹 (@franticmonkey) reported@RogersHelps Hey, @rogers, I have sent around a dozen messages to you ******** via Twitter in the last 24 yours. ZERO RESPONSE. Spectacular customer service. **** you all too.
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Patola EsHOEbar (@PabloEsHOEbar) reported@RogersHelps @Triceptic0n87 AND FUNNIER ENOUGH, my wifi has been down since last night and still down today and been on my phone’s hotspot because I cannot work from home again and FUNNY enough they are not reimbursing my bill again for this inconvenience all they do is make me talk to their useless AI.