Rogers outages and service status in Nepean, Ontario

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Full Outage Map

Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 28, 6:25 AM EDT.

Internet (56%)
Wi-fi (15%)
Total Blackout (9%)
TV (8%)
Phone (8%)
E-mail (2%)

The latest reports from users having issues in Nepean come from postal codes K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Nepean	Baseline
May 27, 6:20 PM EDT	0	0	0
May 27, 6:40 PM EDT	0	0	0
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0
May 28, 3:00 AM EDT	0	0	0
May 28, 3:20 AM EDT	0	0	0
May 28, 3:40 AM EDT	0	0	0
May 28, 4:00 AM EDT	0	0	0
May 28, 4:20 AM EDT	0	0	0
May 28, 4:40 AM EDT	0	0	0
May 28, 5:00 AM EDT	0	0	0
May 28, 5:20 AM EDT	0	0	0
May 28, 5:40 AM EDT	0	0	0
May 28, 6:00 AM EDT	0	0	0
May 28, 6:20 AM EDT	0	0	0
May 28, 6:40 AM EDT	0	0	0
May 28, 7:00 AM EDT	0	0	0
May 28, 7:20 AM EDT	0	0	0
May 28, 7:40 AM EDT	0	0	0
May 28, 8:00 AM EDT	0	0	0
May 28, 8:20 AM EDT	0	0	0
May 28, 8:40 AM EDT	0	0	0
May 28, 9:00 AM EDT	0	0	0
May 28, 9:20 AM EDT	0	0	0
May 28, 9:40 AM EDT	0	0	0
May 28, 10:00 AM EDT	0	0	0
May 28, 10:20 AM EDT	0	0	0
May 28, 10:40 AM EDT	0	0	0
May 28, 11:00 AM EDT	0	0	0
May 28, 11:20 AM EDT	0	0	0
May 28, 11:40 AM EDT	0	0	0
May 28, 12:00 PM EDT	0	0	0
May 28, 12:20 PM EDT	0	0	0
May 28, 12:40 PM EDT	0	0	0
May 28, 1:00 PM EDT	0	0	0
May 28, 1:20 PM EDT	0	0	0
May 28, 1:40 PM EDT	0	0	0
May 28, 2:00 PM EDT	0	0	0
May 28, 2:20 PM EDT	0	0	0
May 28, 2:40 PM EDT	0	0	0
May 28, 3:00 PM EDT	0	0	0
May 28, 3:20 PM EDT	0	0	0
May 28, 3:40 PM EDT	0	0	0
May 28, 4:00 PM EDT	0	0	0
May 28, 4:20 PM EDT	0	0	0
May 28, 4:40 PM EDT	0	0	0
May 28, 5:00 PM EDT	0	0	0
May 28, 5:20 PM EDT	0	0	0
May 28, 5:40 PM EDT	0	0	0
May 28, 6:00 PM EDT	0	0	0
May 28, 6:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	12 hours ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	2 days ago
Ottawa	TV	2 days ago
Ottawa	Internet	4 days ago
Ottawa	Wi-fi	4 days ago

Nearby cities with recent reports

Ottawa

7 recent signals

12 hours ago

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

Dave Connor (@DaveConnor60) reported 4 minutes ago from Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
Shaily Allison (@a_shaily) reported 9 minutes ago from Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 9 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
Gerald Butts (@gmbutts) reported 10 minutes ago from Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
Montse Zidan (@MontseZidan) reported 15 minutes ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Mark~R 🇨🇦 (@xRayFusebox) reported 21 minutes ago from Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
李乐尧 (@lileyao1998) reported 26 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
Charlene Davidson (@mscdavidson) reported 30 minutes ago from Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
Rita G. (@ritah8) reported 31 minutes ago from Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 35 minutes ago from Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 36 minutes ago from Ottawa, Ontario
@Rogers Never.
King of Hintonburg (@PubsSr) reported 37 minutes ago from Ottawa, Ontario
.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
BippinQueen (@BippinQueen) reported 43 minutes ago from Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
Omar Elamam (@OmarElamam) reported 45 minutes ago from Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
Franz Holtz (@TWFS) reported 45 minutes ago from Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
Robert Kilin (@Robkilin) reported 49 minutes ago from Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
Meera Dilawri (@meeradilawri) reported 58 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
Arron A. Fishbain (@AFishbain) reported 58 minutes ago from Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 59 minutes ago from Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Rochelle (@CreativeRo) reported 5 minutes ago
@RogersHelps Your support page is down, I can’t log into the app and my home internet is down. North end of Toronto. What’s up??
Nesta ౨ৎ (@nestapendragon) reported 10 minutes ago
As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.
NS (@kojam2022) reported 12 minutes ago
@Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡
PickemMMA (@PickemMMA) reported 14 minutes ago
@MannySforza @Rogers hey bro, have you filed a CCTS complaint yet?
HockeyBusiness (@HockeyBusiness) reported 15 minutes ago
Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers
Nosrep Ekafa (@nosrepekafa) reported 15 minutes ago
@Rogers why do you guys suck so bad?! Hours wasted on your customer service today just to be put on hold for the 10th time. Absolutely brutal! I’m a new client and already wanna cancel.
Ryan (@metalmex21) reported 17 minutes ago
@RogersHelps having tons of issues with the Jays Winning Innings. I have been a customer for 30 years. This is frustrating.
chris (@whiteboywork) reported 18 minutes ago
@Rogers *** your internet stability issue ... every 5 mins its crashing
Steph (@Stephy_72) reported 18 minutes ago
@RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV
Max Adams (@MasTaherazar) reported 18 minutes ago
@Rogers always great to wait 45 mins to speak to a human and have them hang up