Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	10 hours ago
Ottawa	Internet	8 days ago
Ottawa	Internet	8 days ago
Ottawa	TV	9 days ago
Bells Corners	Wi-fi	9 days ago
Ottawa	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Lonely Boy (@lonelyboyxxo) reported 2 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Corgi Durst 💙 (@shakenbridge) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 9 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Dustin Gavin (@WeakTimeRunning) reported 10 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Leonard Surges (@LeonardSurges) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Robert Kilin (@Robkilin) reported 14 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  being Aram (@armie) reported 14 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 19 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  J.C. Beecroft (@jcbeecroft) reported 21 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

• 
  Jennifer Julian (@jennybird70) reported 22 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Charlene Davidson (@mscdavidson) reported 27 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  Franz Holtz (@TWFS) reported 29 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Suzanne Shillington (@sashillington) reported 36 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  @sallycthomas (@sallycthomas1) reported 38 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 41 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  J.C. Beecroft (@jcbeecroft) reported 44 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Montse Zidan (@MontseZidan) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  SamanthaLamb (@Spideewoman) reported 46 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tru'dat (@trudat2020) reported 5 minutes ago

  @alancross @Rogers Not to mention Rogers had an unacknowledged service outage in the GTA. Lots of calls dropping or data simply not working. All on Monday afternoon... but "no outage in your area". BS.

• 
  Ranjeet Ghumman (@ranjeetghumman7) reported 7 minutes ago

  @Rogers can you refund my 1490$ ? Why are you exploiting your customers? Cant you hire just employees for smoother customer experience? I called you so many times to get the refund and you guys never pick up😡😡

• 
  Ken McLellan (@kenmc76) reported 10 minutes ago

  Hey @Rogers, sure wish I had a place to go to find out more about this amber alert, but since you yanked our only news station, I have to rely on Twitter, this piece of ****. #660news #fan960 #yyc

• 
  Robin Brunet (@robinandamelia) reported 10 minutes ago

  @RogersHelps Did all this numerous times! Want to report outage!

• 
  Jaskaran Singh (@jzsingh91) reported 12 minutes ago

  @Rogers your customer service is broken. I have spent hours trying to get hold of someone on a call to set up an internet move request but nothing — every call disconnected. Filled your callback form after a chat. Nothing. Do customers have to tweet at you to get help?

• 
  Ron Couturier (@RonCouturier99) reported 12 minutes ago

  @JayJanower @Rogers The thing I loved about Shaw was our customer service was always in Canada.

• 
  BtheNorth (@BtheNorth) reported 13 minutes ago

  @alancross @Rogers The ongoing history of ****** customer service.

• 
  James Hughes (@JHughes681) reported 14 minutes ago

  @MartyYork This should seal Popkins and John Schneider’s fate. Fans who went to today’s game should be demanding refunds. @Rogers should have to pay for this FAILURE. Sponsors seriously need to pull out and stop their financial support. @EdwardSRogers needs to feel some real pain.

• 
  The Raven (@wishiwazskiing) reported 15 minutes ago

  @RogersHelps Rogers internet is horrible. Constantly down. Lost count of the number of times Rogers has tried to fix it. At what point can I ask for a refund?

• 
  Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported 25 minutes ago

  @alancross @Rogers The call center was moved to India. Calls are dropped. There is interference on the line and with the quiet tone and thick accents the reps are not understandable. It has never been like this in the last 20 years. Make sure you fill out the survey. Rogers needs to know.