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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Nepean, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 26, 2:06 PM EDT.
  • 55% Internet (55%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 8% TV (8%)
  • 8% Phone (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Nepean come from postal codes K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Rogers

Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 2 hours ago
Ottawa Wi-fi 5 hours ago
Ottawa TV 9 hours ago
Ottawa Internet 2 days ago
Ottawa Wi-fi 2 days ago
Ottawa Internet 5 days ago

Nearby cities with recent reports

Ottawa

8 recent signals

2 hours ago
Bells Corners

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • halo_nothing
    GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • W_Goddard
    William Goddard 🍁 (@W_Goddard) reported

    @JeffreyBannon @Rogers I love the fact that they are offering employees buyouts and at the same time growing staffing in Morrocco because the average employee working in customer service gets paid about $1000 per month ...

  • briangm11
    BrianM (@briangm11) reported

    @RogersHelps I hope someone calls me with positive information, but not holding my breath! The company-wide cutbacks in your service departments does not look good on you.

  • BuckeyesandHabs
    Canadian Buckeye (@BuckeyesandHabs) reported

    @BallKnowerBrad @Rogers @Sportsnet It was horrible last night.

  • kskytte
    Kaykay (@kskytte) reported

    @RogersHelps Good morning! Yes I have, a week or two ago. The person reset our modem on your end and said that should help. It did for a bit but I’m back to unplugging my modem to get things to work.

  • StephenColley18
    Just Steve (@StephenColley18) reported

    @1714tak @RogersHelps **** game? Hardly.

  • lunchbox_23
    Noah sans Ark (@lunchbox_23) reported

    @RogersHelps It’s intermittent. I spent over an hour waiting for tech support for them to say “welp, looks good on our end!”

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

  • KarPrithviraj
    Prithviraj Kar (@KarPrithviraj) reported

    @Rogers even if I have an active Asia roaming pass still not able to make and receive calls. Not even customer care. Also no data . Your chat support is pathetic.

  • kingjasimkhan
    Jasim Khan (@kingjasimkhan) reported

    @RogersHelps been on hold to reach technical support for over two hours. What's going on?! It's been several months like this. How is one supposed to get help?!!

  • scarlettohara67
    giggles (@scarlettohara67) reported

    @RogersHelps this is not fair. When will milton service be restored its been more than 12 hrs ???? This is infuriating