Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 02/19/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Total Blackout
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaNepean Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • butes Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • lileyao1998 李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • shakenbridge Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • DaveConnor60 Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • 11bkjimena Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • ToothpickGirl Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • PamHewitt19 Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • zachjackdad zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • vivadz2011 Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • DannyOnThat DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • robertlendvai robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jamievirtue Jamie Virtue (@jamievirtue) reported

    @RogersHelps Your service is trash and I hope you get burnt for this awful outage - oh and compensation is expected you ******* crooks. And while you're at it - Google "intermittent" if your social media team passed 3rd grade that is.

  • JasonMBaia Jason (@JasonMBaia) reported

    @wendykrichards @Rogers @RogersHelps I pay for a service, if that service does not work why should I pay

  • WheelSnipeBelly Ryan (@WheelSnipeBelly) reported

    @pronickk @Rogers I’m at work with no wifi tonight and Rogers is still down! Thanks anyways tho buddy!

  • reenabirdie Reena Chawla (@reenabirdie) reported

    @Rogers can you text your customers with the status of this outage and when it will be fixed

  • moran_nickr Nick Moran (@moran_nickr) reported

    @Rogers is there a timeframe as to when cel service will be restored?? We’re paying for a service that’s not working!!!

  • JasonMBaia Jason (@JasonMBaia) reported

    @Rogers @RogersHelps If Rogers does not provide compensation for this very difficult outage, I will be switching to Telus.

  • Sweetsherene1 Sweetsherene (@Sweetsherene1) reported

    @AboutRogers It took you 13+ hours to just find the problem? How long is it going to take to fix it! I WILL NOT BE PAYING @Rogers Next month this is a day of work for me I REFUSE to pay for service I can’t use, your apologies MEAN NOTHING TO ME!

  • szetomeow BonnieSzeto (@szetomeow) reported

    @RogersHelps Holly cow it's been a day and you still haven't fix a thing

  • kaldannan Mass Effexor (@kaldannan) reported

    @RogersHelps Also, someone claiming to be you on DownDetector has been telling upset customers that this was a "cyber attack" and you shut everything down to prevent personal information leaking. You may want to address that when you can, please.

  • westcoast604 GG (@westcoast604) reported

    @RogersHelps some customers.... I don't know of any that have service.. I think its closer to all customers... Also regular updates means more than every three hours, and usually includes an estimate.