Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 12/12/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Orléans, Gatineau, Ottawa, Nepean, Kanata, Bells Corners, Stittsville, Gloucester and Greely.

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City Problem Type Report Time
CanadaOrléans Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Phone
CanadaOttawa Internet
CanadaNepean E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • nicksimmons24 Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • frmerprincess Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • LouiseOgilvie2 Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • 11bkjimena Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sometoastybread Poggers ✨ (@sometoastybread) reported

    @CptPuffy @Rogers Stop having bad Internet

  • dougwat2 Doug Waterson (@dougwat2) reported

    @RogersHelps can you tell me what is going on..issue with tv service , tech came out yest, referred issue to another grp. Were on our street today (Rogers support person told me) Made the Issue worse and another service call scheduled for tomorrow. But now internet out too!

  • CptPuffy Captain Puffy 🐑 | Cara ☕ (@CptPuffy) reported

    I'M SO INCREDIBLY FRUSTRATED! Having a technician come over for the 2nd time so I can fix this internet issue. I just want to be able to consistently stream without random drops. @Rogers why you gotta be like this 😖

  • DougJudy416 Doug Judy (@DougJudy416) reported

    @Rogers I wish... I never watched this movie

  • Homers46593008 Tom Toms (@Homers46593008) reported

    @RogersHelps I have done this process twice before.....I am done.....I'm tired of you telling me to reset my router.....and I'm tired of having Roger's contracted out people coming to my house and saying they fixed my issue...when nothing changes. You have **** service. Admit it

  • Craner123 Emily (@Craner123) reported

    @JRai @RogersHelps Oh I’m switching in the new year. I get the same story... it’s intermittent, there is an issue in the area, here’s a ticket number, we are working on it. Lost an entire day of work dealing with it yesterday.

  • Homers46593008 Tom Toms (@Homers46593008) reported

    @RogersHelps Cant say it enough ...Roger's ignite internet sucks......they promise a speed I get less than half that.....I'm tired of them coming to my house and faking fixing it....my neighbor has Bell fibe....and it works way better.

  • JBeatWise Beat Wise (@JBeatWise) reported

    @BodogCA you guys have literally the worst customer service team in the history of the world. Worse than @Rogers

  • SturdyHugh Hugh Sturdy (@SturdyHugh) reported

    Just curious. Anyone watching Shrek on @CBC and noticing issues with broadcast ? That it’s choppy? I mean it might be a @Rogers cable issue? But this is second day a movie being broadcast on #CBC seems to have issues.

  • JRai J.Rai (@JRai) reported

    @Craner123 @RogersHelps I switched off of cable after 2 outages in a month that took 3+ days to fix. Is there any other service available in your area? Fibre? Phone system? I say switch.