Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 10, 10:30 AM EDT.
- Internet (56%)
- Wi-fi (18%)
- Total Blackout (10%)
- Phone (9%)
- TV (5%)
- E-mail (3%)
The latest reports from users having issues in Nepean come from postal codes K2J and K2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Wi-fi | 56 minutes ago |
|
Ottawa
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 6 days ago |
|
Nepean
|
Wi-fi | 9 days ago |
|
Ottawa
|
Internet | 13 days ago |
|
Ottawa
|
Internet | 15 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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Steven Chartrand (@StevenChartrand) reported from Ottawa, OntarioWhy on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, OntarioI still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioPeople on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MIke Dunne (@mike_dunne57622) reportedI may need to cancel my @rogers contract
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Jennifer Vargen (@jennvargg) reportedI do not ever recommend @Rogers /shaw for TV, internet. Customer service is a nightmare… on hold yesterday 1 1/2 hrs and disconnected… this morning on hold 57 min and disconnected… All their call centre staff is Filipino… in the Philippines 😡😡😡😡😡😡😡
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todd sams (@toddsams15) reported@RogersHelps its not an outage our bedroom tv works but the living room one doesn't it is a network or software issue.
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KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported@ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.
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Gio (@giovexpo) reported@LoveMy7Wood @Rogers @RogersHelps I Have Tried 3 Times In 3 Days I Never Got Through. It’s Their Master Plan They Know The 5 G Mobile Internet Is A Not Working So No Service,Never Seen That In All My Years With Rogers Something Is Up!
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps I gave up after 2 hours on hold. Horrendous customer service.
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@HolyDegenerate (@RandySaretzky) reported@Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point
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Love My 7 Wood (@LoveMy7Wood) reported@RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.
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🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported@RogersHelps I am waiting for someone to respond to my DM in order to troubleshoot my wi-fi calling issue.
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Amit Ranjan (@amitranjan2804) reported@Rogers extremely poor service. Internet down at 16 Cindy Ave Cambridge N3C3J2. Customer care is extremely unhelpful.