Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Internet	2 hours ago
Ottawa	Internet	4 hours ago
Nepean	TV	9 hours ago
Ottawa	E-mail	1 day ago
Ottawa	Internet	3 days ago
Ottawa	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 54 seconds ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Dave Connor (@DaveConnor60) reported 1 minute ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Charlie (@charlieinottawa) reported 14 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 16 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Charlene Davidson (@mscdavidson) reported 16 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  KK👨‍🦼🌈+ (@livingklife) reported 17 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  PARAGON CAUSE (@ParagonCause) reported 22 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  PARAGON CAUSE (@ParagonCause) reported 30 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  613_Me (@613_Me) reported 31 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Maribeth (@stronggalbeth) reported 33 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  Omar Elamam (@OmarElamam) reported 35 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 36 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  zachjackdad (@zachjackdad) reported 37 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  MB (@phail_m) reported 40 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Leonard Surges (@LeonardSurges) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Mark Adkins (@marka351) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Luc Bellefeuille (@lbellefeuille13) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gry Phyn (@LGBMike) reported 3 minutes ago

  @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

• 
  Dan Anderson (@BitterDan) reported 4 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers Worked for Rogers for years. Their whole play is to charge as much as possible while making service extremely difficult or useless to reach.. means less costs for them. All 3 carriers are corrupt.

• 
  CptNash (@CptNash2) reported 5 minutes ago

  @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

• 
  Jacqui (@JacquiKJanes) reported 6 minutes ago

  @JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 7 minutes ago

  @SzydloCarol @JustMeJamie64 @Rogers its just a name like a triage team setup to prevent damage to the rogers image via case escalations to the CRTC

• 
  Brian ( The R3ap3R ) (@CrzWildOne) reported 8 minutes ago

  Not very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps

• 
  linzypinzy (@linzypinzy2) reported 17 minutes ago

  @JustMeJamie64 @SecondGuerilla @Rogers Isn’t the cdn cell phone cartels one of the issues with the tariffs and trade agreements. I’d rather be annexed than deal with a country that just sent 10s of 1000s of men to invade Spain.

• 
  stella vellani (@StellaVellani) reported 22 minutes ago

  @JustMeJamie64 @Rogers Even Banks have customers services in other countries I guess it’s cheaper for them ? not to discriminate but I am paying for a service in Canada I would like them to employ Canadians

• 
  Kallista ~ life long learner, (@Kallista_Writes) reported 24 minutes ago

  @JustMeJamie64 @Rogers you can vote with your $. I'm no longer with Roger's. I'm with a local company for my internet. I can drive a mile and walk into the office, and sitdown with staff to discuss my account. There's never been a line up. Phone service is pretty quick too.

• 
  carbsarelife (@sumptuoussamosa) reported 27 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.