Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	7 hours ago
Ottawa	TV	1 day ago
Ottawa	TV	3 days ago
Ottawa	E-mail	3 days ago
Nepean	Internet	4 days ago
Ottawa	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Corgi Durst 💙 (@shakenbridge) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Patrick Leger (@Patrick_Leger) reported 11 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Leonard Surges (@LeonardSurges) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Les OReilly (@LesOReilly) reported 13 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  PJ (@PJ_Hinton) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  PARAGON CAUSE (@ParagonCause) reported 18 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 19 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Rick Haga (@RickHgr) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Nick Dumoulin (@dumoulin_nick) reported 31 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Franz Holtz (@TWFS) reported 35 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Maribeth (@stronggalbeth) reported 38 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  Roach_WC (@roachwc) reported 45 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Rita G. (@ritah8) reported 45 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 53 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  BippinQueen (@BippinQueen) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 57 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Charlene Davidson (@mscdavidson) reported 59 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 6 minutes ago

  @ThaLiveKing @RogersHelps All BS lol. They let go almost all of their customer service staff last year and contracted out the work to 3rd world counties which is why their customer service went from the best to the worst out there. After 48 years a recently cancelled all my Roger’s services because of BS

• 
  J Hanna (@JohnHanna86) reported 8 minutes ago

  @RealDonBradshaw @BlueJays @Rogers WTF are you griping about ? They’re showing the fans what he looks like in Jays blue. No harm no foul. There’s a lot stuff to whine about this year but this isn’t it.

• 
  Ruthie (@Ruthie80116972) reported 14 minutes ago

  @RogersHelps Didn't cancel, just asked to update my address and was told your company cannot provide service at my new location. They were informed about this planned move at the time we subscribed and ur staff told us they had service there!

• 
  Mike Jones (@Mike_Jones_1) reported 15 minutes ago

  @lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.

• 
  Nazmo (@MichiganCanuck1) reported 15 minutes ago

  @DailyHiveVan Sportsnet has really been on a roll with pissing people off this offseason. **** @Rogers **** @Sportsnet

• 
  Krista Friesen (@krissiepoo72) reported 15 minutes ago

  Hey @Rogers can someone answer your customer service line? I’ve been on hold for two hours for the second time this week after trying 9 times to contact an actual person!!!

• 
  Deirdre O’Sullivan (@Odeirdie_Oh) reported 16 minutes ago

  “Jesus” was patient zero of “Jerusalem Syndrome” This ****’s not welcome in Canada and @BlueJays shouldn’t be promoting it. Not if you expect to have a fan base after this year. @Rogers

• 
  Jacqui (@JacquiKJanes) reported 18 minutes ago

  @Rogers are your staff calling at random times offering discounts then asking for account information and they don't understand why this is an issue? #fraud #togoodtobetrue

• 
  cxt (@callmecxt) reported 25 minutes ago

  @RealDonBradshaw @BlueJays @Rogers I hope you have a great day today Don Bradshaw. Really thought this post was some sort of meme but it turns out you’re just very sad. Please accept this digital hug as a reminder to be happy. (and to possibly shut ******** up)

• 
  Laela Mirelle (@djlaela) reported 26 minutes ago

  @RogersHelps This new AI system is garbage! It doesn’t understand the simplest of instructions, and after multiple attempt to get an actual person, it says “we’re experiencing higher than normal cell volumes, please try again later” and hangs up!! Can’t resolve payments