Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 01/19/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean TV
CanadaOttawa Wi-fi

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • marka351 Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • PJ_Hinton PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • milkbeerdave2 milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAlessandraV Alessandra Varone (@TheAlessandraV) reported

    @RogersHelps very unimpressed that I ordered an iPhone 12 Pro Max and waited for almost 2 weeks for it to be shipped to the store, and it ends up being the wrong phone. Now I need to wait until the new year. So much for being a loyal 15 year customer.

  • randers_14 Randi Temple (@randers_14) reported

    @rogers I am about ready to cancel all my services after the way my mothers estate is being taken care of!!!

  • BrandonDimopou2 Brandon Dimopoulos (@BrandonDimopou2) reported

    @RogersHelps It's happening to 2 wifi connections (kids laptops for school) and 2 pc's my wife and mine. It happens at the exact same time and unusable for all at the exact same time. Contact support after tweet and was told it could take all weekend to fix as its issues in my area.

  • JaneBenn333 Jane Bennz (@JaneBenn333) reported

    @RogersHelps my elderly parents are without phone, wifi or internet in their home in north Toronto. When will service be restored?

  • moomoonmoomo Moon (@moomoonmoomo) reported

    @RogersHelps i was hung up on by someone on your end, now I’ve been on the queue waiting for over 1.5 hours please help.

  • canmd1971 Charliehorse (@canmd1971) reported

    @RogersHelps internet just went down in London Ontario in middle of zoom meeting is internet out here?

  • SnehalJoseph Snehal Joseph (@SnehalJoseph) reported

    @Rogers I have received a ridiculously high home internet bill and have been trying to reach someone from customer care since the past 2 days to explain! However after waiting for an hour and still not being able to get anyone to talk to I am honestly extremely frustrated!!

  • therobmilne Rob Milne (@therobmilne) reported

    @FreedomMobile Promises are broken even if they give you a case ID. I found being with @Rogers they commitment is much better dealing with their loyalty team. I say if you do talk to them, record the call and then bring it to the #CRTC

  • meggggos meg (@meggggos) reported

    if there’s any advice i could give to someone it’s to never use @Rogers my wifi has been down for 3 days😎

  • BrandonDimopou2 Brandon Dimopoulos (@BrandonDimopou2) reported

    @RogersHelps I am in brampton ontario (Torrance woods / forester area) and have been having on and off internet issues for 2 1/2 months. It's so bad this weekend i've had about 20 minutes of internet today. When are issues in my area going to be fixed?