Rogers Outage Report in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Nepean come from postal codes K2J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (54%)
-
Wi-fi (15%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (5%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
-
Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
-
Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
-
Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
-
Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
-
Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
-
Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
-
TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
-
Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
-
Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
-
international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Middleoftheroad
(@centreoftheroad) reported
@CP24 This is the worst decision ever. Furthering a duopoly at the cost of the consumer is not what competition Tribunals should do. Putting more control in the hands or @Rogers and @Bell clearly shows the Tribunal cares a f*$*& about the consumers. Canada should be ashamed.
-
Rob the 🇨🇦 Cubs Fan
(@CDN_Cubs_Fan) reported
@WSIB_Paralegal @saltaf01 @RogersHelps Had a horrible time with Start. Internet always cutting out and they couldn't tell me why. So I went back to Rogers
-
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
-
Kathryn Cornett
(@kathryncornett4) reported
@Rogers. I have no use for this phone. If this older person had been clear on the return policy, he never would have purchased the phone so far before Xmas. The box was never opened. I don’t even know what it looks like. I feel as an older person he was taken advantage of. 2/2
-
szn
(@____________szn) reported
@RogersBiz @rogers absolutely disgusted by your terrible customer service - both in store and on the phone
-
Marty Funkhauser
(@mfunkhauser) reported
@RogersHelps again with this, every night. I've tried everything, just going to cancel it's so bad.
-
Jordan
(@jilareguy) reported
@RogersHelps, one hour waiting on the customer service phone line without a single representative answering. Still waiting...
-
Ken Close
(@Ken_Close1) reported
@EdmontonOilers @Rogers Making it available on a pay app is not free...if you have to give your credit card for a free trial...they are planning on you forgetting to cancel the subscription...money grabbing at its finest...shamefull!!
-
Mikey B
(@mikey_b1977) reported
@WSIB_Paralegal @RogersHelps Hahah good luck Bruce, they have the worst service on the planet!!! You have a better chance of baptizing your cat.
-
Tamaki Suoh
(@ZeldaGamer4Life) reported
Anyone else having audio issues with the @Canucks pre-game show? I can barely understand what they're saying @Rogers is this a problem on your end?