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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 10, 6:30 PM EDT.
  • 35% TV (35%)
  • 24% Internet (24%)
  • 24% Wi-fi (24%)
  • 12% Phone (12%)
  • 6% E-mail (6%)

The latest reports from users having issues in Nepean come from postal codes K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Ottawa Wi-fi 3 hours ago
Ottawa Phone 1 day ago
Ottawa Internet 2 days ago
Ottawa TV 3 days ago
Ottawa TV 4 days ago
Ottawa E-mail 5 days ago

Nearby cities with recent reports

Ottawa

7 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NickPenaAlvarez
    Nick Pena-Alvarez (@NickPenaAlvarez) reported

    @Rogers just can't provide any type of consistent internet service. @TELUS here we come.

  • neufmille_hal1
    Silas Smith (@neufmille_hal1) reported

    @RogersHelps @cathycmu Must be an AI bot . The outages page refers to SE Calgary when Downtown, Beltline,Marda Loop etc are all without service.

  • CreelmanPatrick
    Patrick Creelman (@CreelmanPatrick) reported

    @FierySharky @Rogers @Sportsnet Bad Decision period

  • pauldavisSNS
    Pᴀᴜʟ Dᴀᴠɪs #ᴏɴʟɪɴᴇsᴀғᴇᴛʏ #privacy (@pauldavisSNS) reported

    @Rogers @RogersHelps Two agents One hour fifty minutes No resolution -> and I need to call back?? Because the agent said they cannot call us back. ALL in an effort to help YOU keep my mom as a customer.. The definition of irony #rogers

  • christhorneart
    Chris Thorne Art (@christhorneart) reported

    @FierySharky @Rogers @Sportsnet Sportsnet continues to make bad after bad decisions regarding hockey and hockey coverage. Why buy the license if you are just going to kill the coverage? And in turn the fanbase?

  • belljoseph
    JB55 (@belljoseph) reported

    @RogersHelps Except now and for the rest of today there is no holding. We’ve been trying to call every day for a week and are told it’s too busy and to call back. Today was the first time we actually were put on hold. Only for you to hang up on us.

  • zukkyzee
    🔥Zukky💻🔥 (@zukkyzee) reported

    @ZivRivkis @Rogers That's ridiculous! I hope they fix it quickly! I had no clue!

  • AsworLicheam
    HumanInTheLoop (@AsworLicheam) reported

    @djlaela @RogersHelps That's disappointing. If they have a known issue or outage, they should turn off their AI agent and send a mass notification to users so they know without looping in the AI bot.

  • planinshek
    Ryan Planinshek (@planinshek) reported

    @Rogers your automated phone system is awful. My mom was disconnected after waiting on hold for 1.5 hours multiple times trying to report a hacked account. Shoutout to the Coquitlam Centre store for finally fixing it in person today, but your phone support needs serious work.

  • hi_caicai
    CaiCai (@hi_caicai) reported

    @maya_charles @RogersHelps @MichaelFGittins Also in SW, the internet has been down for several hours now. I've been on the customer service line for 2 hours with no response at all. Rogers' service is truly awful