Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	13 hours ago
Bells Corners	Wi-fi	21 hours ago
Ottawa	Wi-fi	5 days ago
Nepean	Internet	6 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Steven Chartrand (@StevenChartrand) reported 1 minute ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  SamanthaLamb (@Spideewoman) reported 2 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  JohnnyCanuck (@DarkMaple) reported 2 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Patrick Leger (@Patrick_Leger) reported 5 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  JEM (@JEM19126745) reported 8 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Matt Clitheroe (@matt_clitheroe) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Maribeth (@stronggalbeth) reported 17 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  Dave Connor (@DaveConnor60) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  DannyOnThat (@DannyOnThat) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  TF Doyle (@cf_td3) reported 31 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 35 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  mightyboink (@mightyboink) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Kristen Buter (@butes) reported 47 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Christian Lee (@christianflee) reported 48 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 53 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 53 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  StoneySpartan (@StoneySpartan) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  J.C. Beecroft (@jcbeecroft) reported 56 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Patel (@evadletap) reported 5 minutes ago

  @Dysfunctiontime @MichelleRempel @Rogers Hilarious. Man, you are a loser. I'm Gen X *******. And you clearly should've been aborted.

• 
  Gabriel (@Gabriel_gko) reported 5 minutes ago

  @RogersHelps the @Sportsnet app on my Apple TV 4K keeps crashing after I input my login info. Please help!

• 
  Alison S. (@yidchick) reported 7 minutes ago

  @MissMapleCda @RogersHelps Yes. I just filed a formal complaint with management team

• 
  Chris (@Islander2026) reported 10 minutes ago

  @Rogers your customer service is the worst I have ever experienced. I'm not sure the person I spoke with today had a functioning brain. Do better.

• 
  Chris (@stevkev1701) reported 10 minutes ago

  @JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks

• 
  ਯ (@Yuvrajsv1rk) reported 11 minutes ago

  @RogersHelps Hey Eric, im unable to reach to them. Please contact me in my dms, I really need this issue to get fixed as soon as possible.

• 
  Mark Walker (@mwalker1533) reported 12 minutes ago

  @MikeDelpieroX @RogersHelps problem is if you cancel they say youre breaking an agreement and will charge a fee for remaining months. 720 in my case

• 
  Kelly (@AlbertanKelly) reported 16 minutes ago

  My internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.

• 
  Jessica (@SuckMySocks12) reported 23 minutes ago

  @Rogers having a connection issue?! No! Say it ain't so! Seriously, again I ask, what is the point of doing your nightly updates if **** like this always happens? These "updates" obviously do diddly squat.

• 
  ⱧΣΛƬ 𝑳ΣDGΣⱤ (@_HeatontheBeat) reported 23 minutes ago

  @Rogers you got us paying $70 for a pay-per-view for UFC make sure the signal comes in clear or expect to be giving refunds