1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Rogers
  6. โฏ
  7. Nepean
Rogers

Rogers outages and service status in Nepean, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 26, 10:40 AM EDT.
  • 47% Internet (47%)
  • 16% Wi-fi (16%)
  • 16% TV (16%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Wi-fi 14 hours ago
Ottawa TV 2 days ago
Nepean Internet 2 days ago
Gatineau Internet 2 days ago
Ottawa Internet 5 days ago
Ottawa Total Blackout 5 days ago

Nearby cities with recent reports

Ottawa

14 recent signals

14 hours ago
Gatineau

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back ๐Ÿ˜ญ

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage โ€ฆ. Any news when the internet will be restored???

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • bblizak
    B dot Black ๐Ÿ‡ญ๐Ÿ‡น ๐Ÿ‡จ๐Ÿ‡ฆ (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! ๐Ÿคฌ

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you canโ€™t blame this on Covid!

  • shakenbridge
    Corgi Durst ๐Ÿ’™ (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe weโ€™re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • 11bkjimena
    Kevin Jimena (heeยทmehยทnuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • georganneb
    ๐Ÿ‡จ๐Ÿ‡ฆ GeorganneB ๐Ÿ‡บ๐Ÿ‡ธ (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • strouder1974
    Strouder (@strouder1974) reported

    Het @Rogers your telephone AI is garbage, completely useless. Put real people back on the other end so actual help can be given! AI is not the way!

  • treverleblond
    Trever ๐Ÿ‡จ๐Ÿ‡ฆ (@treverleblond) reported

    @RealDonBradshaw @Rogers Super dumb, though I blocked you and your never ending stream of bad takes.

  • KanavMehta7
    Kanav Mehta (@KanavMehta7) reported

    @RogersHelps Your stupid website doesnt work and keeps increasing the restoration time.

  • DaisyBirch59
    Daisy E. Birch (@DaisyBirch59) reported

    So I was part of internet outage that affected parts of Ottawa. @Rogers claimed the outage was due to vandalism. I called the Rogers 800 number and was greeted by an AI chatbot. Rogers has laid off 900-1000 employees and are now using AI. Not cool.

  • scunliffe
    Stephen Cunliffe (@scunliffe) reported

    @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    On hold again with @Rogers as the issue is still not resolved. 18 minutes so far.

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    @barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.

  • Iamsunnys13
    Sunny (@Iamsunnys13) reported

    @Rogers has the worst customer support. Been trying the past two days to talk to someone and canโ€™t get through.

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    One hour and 45 minutes later someone from Customer Care is finally on the line. I have to start all over again with him. Ask me how much I hate @Rogers ... go ahead, ask me. ๐Ÿคฌ

  • AbdelrhmanShoi1
    Abdelrhman Shoieb (@AbdelrhmanShoi1) reported

    @RogersHelps This number is not picking up with me as am outside Canada and the one for international calls no one is responding and I need to contact customer services to stop my mobile line as it is charging on me new bills every month and your app and website are not helpful