Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	5 hours ago
Ottawa	Internet	10 hours ago
Bells Corners	TV	14 hours ago
Ottawa	Internet	2 days ago
Ottawa	Internet	4 days ago
Ottawa	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  613_Me (@613_Me) reported 2 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  MB (@phail_m) reported 3 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  BippinQueen (@BippinQueen) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  zachjackdad (@zachjackdad) reported 17 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Mark Adkins (@marka351) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  SamanthaLamb (@Spideewoman) reported 24 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Samantha (@samanthadolly28) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Montse Zidan (@MontseZidan) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  DannyOnThat (@DannyOnThat) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Robert Kilin (@Robkilin) reported 30 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Franz Holtz (@TWFS) reported 43 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  李乐尧 (@lileyao1998) reported 44 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Omar Elamam (@OmarElamam) reported 46 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Dave Connor (@DaveConnor60) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Steve Hutchings (@steve_hutchings) reported 54 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Nick Dumoulin (@dumoulin_nick) reported 55 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Meera Dilawri (@meeradilawri) reported 58 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soul Supplier (@soul_supplier) reported 12 minutes ago

  Why is @Rogers home internet service so horrible. Might have to switch back to @Bell. Internet service drops out every few hours. What am I paying you guys for? Hours on hold on the phone for zero help. #dobetter

• 
  Matheson Steplock (@MathesonStep) reported 14 minutes ago

  @tobi @Rogers Have you had the issue on 26.5?

• 
  iVu (@WhoCntrl) reported 15 minutes ago

  @RogersHelps This does not help. I am the account holder who visited the store myself with all the identification still, the store executive was telling me that the so called system is saying verification declined without even verifying anything.

• 
  Ahmad Babar احمد بابر (@ahmadbabar) reported 17 minutes ago

  @RogersHelps Mobile outage. Phone is on emergency numbers only. No data, no calls, no text

• 
  JMAK (@jmaandfriends) reported 19 minutes ago

  @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

• 
  Brad Einarsen (@bradeinarsen) reported 20 minutes ago

  @JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...

• 
  Paul Sant (@YouPulseX) reported 21 minutes ago

  @tobi @Rogers If a carrier update can kill tethering in traffic, the rollout needs an owner and a rollback path, not a support ticket.

• 
  Les Williams (@leswilliams2) reported 22 minutes ago

  @RogersHelps With the hospital wifi. I’ve been here for almost a month & this started about a week ago. There must be someone at Rogers who can help.

• 
  El Baz (@ElBaz13) reported 24 minutes ago

  @RogersHelps @justin_jaster Many of my friends in Ottawa experiencing same issue. Not an isolated thing

• 
  Rebecca Shelley (@rebecca_shelley) reported 25 minutes ago

  @Rogers Moving my dad to a retirement home. Ive been on with u for 4 hrs over 3 calls & dont have it setup & we are in limbo. Hospital is discharging on Friday & The Home won't let him move in until there is a landline for his call button. YOU are making him homeless. HELP!