Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	6 hours ago
Ottawa	TV	11 hours ago
Ottawa	Internet	12 hours ago
Ottawa	Internet	13 hours ago
Bells Corners	E-mail	5 days ago
Ottawa	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Rick Haga (@RickHgr) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  international Man of Mystery👑 (@kinginxavier) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Meera Dilawri (@meeradilawri) reported 24 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 28 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Omar Elamam (@OmarElamam) reported 30 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Lonely Boy (@lonelyboyxxo) reported 30 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Franz Holtz (@TWFS) reported 36 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 38 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Rita G. (@ritah8) reported 41 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  SamanthaLamb (@Spideewoman) reported 43 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Samantha (@samanthadolly28) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 46 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Franz Holtz (@TWFS) reported 48 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Shaily Allison (@a_shaily) reported 48 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  PJ (@PJ_Hinton) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Leah Ferko (@LeahOttawa) reported 59 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  princesserica84 🇨🇦 (@princessrica84) reported 5 minutes ago

  @CanukBigPicture @Sportsnet @Rogers It didn’t fail. Rogers just closed it.

• 
  Tony (@Tony45190554669) reported 6 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!

• 
  wole (@awoleworldwide) reported 9 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 10 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported 10 minutes ago

  @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.

• 
  Kimberley Hall (@KimHallCRE) reported 14 minutes ago

  @Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!

• 
  brokencool (@brokencool) reported 18 minutes ago

  @RogersHelps Your site says nothing but your tech support message says outage - confusing - can you DM and I can share address?

• 
  Richard Miller (@Millergram33) reported 19 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  brokencool (@brokencool) reported 21 minutes ago

  @RogersHelps can you please DM me? Internet has been out all morning and I can’t get through to tech support

• 
  Gram-splaining (@gramsplaining) reported 24 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash