Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 12/13/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Orléans, Gatineau, Ottawa, Nepean, Kanata, Bells Corners, Stittsville, Gloucester and Greely.

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City Problem Type Report Time
CanadaOrléans Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Phone
CanadaOttawa Internet
CanadaNepean E-mail

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • lonelyboyxxo Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cvoci67 Carlo Voci (@cvoci67) reported

    @RogersHelps It's amazing how all we get is an apology. Meanwhile we pay crazy fees for your intermittent service. I lost appointments and opportunities because of your incapable ability to fix your problems.......but I'm sure there will be another price increase very soon to pay your techs

  • elaine_bliss Elaine Bliss (@elaine_bliss) reported

    @AboutRogers Still no service at my home in rural NB! Normally have full bars, currently have zero. @RogersHelps @Rogers

  • Kristlemo Kristle (@Kristlemo) reported

    @RogersHelps Hi! So thanks for fixing the phone issue yesterday, but my internet has been down since about 10:30 this morning. Help?

  • ddthorne9 Debbie White🍁 (@ddthorne9) reported

    @RogersHelps Patience? I have no problem with this ***** as I'm retired & have no urgency for a 'phone except to call 911 if needed-(smokesignals?) But the rest of the country? ?? Like they have a Choice?? Wait? What? YUP! They DO have a choice---move on!

  • freedomjoe64 Sashi Prakash (@freedomjoe64) reported

    @RogersHelps I am in BC and my phone is still down. Sashi. 604-690-5916.

  • louisvliam1 louisvliam (@louisvliam1) reported

    @RogersHelps Still experiencing the same issue over in Banff, AB.

  • MarkCandler Mark Candler (@MarkCandler) reported

    Anyone else having @Rogers internet connection issues in Riverdale area ? No TV computer or Cell phone @RogersHelps Phone works on LTE

  • bds28 Brandon (@bds28) reported

    @AboutRogers @Rogers You should compensate the entire month's wireless charges for all of your customers. The speed with which Rogers dealt with this yesterday as well as their lack of communication and blaming other companies was incredibly poor. @RogersHelps

  • denisedeion Denise De'ion (@denisedeion) reported

    Happy that @Rogers figured out the issue...buttt will there be a bill credit?

  • PhilPrajoux Philip Prajoux (@PhilPrajoux) reported

    So @Fidomobile and @Rogers what bill can customers expect their compensation for a day of lost service? #rogersoutage