Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2G and K2J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 01/16/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • BaylieBoys Baylie Boys (@BaylieBoys) reported from Ottawa, Ontario

    @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

  • JSmall1771 Jay Small (@JSmall1771) reported from Ottawa, Ontario

    @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

  • ARJalali A. R. Jalali 🇨🇦 (@ARJalali) reported from Ottawa, Ontario

    @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

  • Spurgie31 Spurge (@Spurgie31) reported from Ottawa, Ontario

    I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

  • mgrouchy Mike Grouchy (@mgrouchy) reported from Ottawa, Ontario

    @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • orange_pekoe Donna D. 🇨🇦 (@orange_pekoe) reported from Ottawa, Ontario

    No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

  • Sbryen Shelley Bryen (@Sbryen) reported from Ottawa, Ontario

    @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

  • AndyMarsh62 Andy Marshall (@AndyMarsh62) reported from Ottawa, Ontario

    Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

  • jessica_hogue Jessica Hogue (@jessica_hogue) reported from Ottawa, Ontario

    @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • keeganeatmon keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

  • pannetonc Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

  • 1carter ncarter (@1carter) reported from Ottawa, Ontario

    @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • joshualandy Joshua Landy MD ❄️ (@joshualandy) reported

    Sitting with the other 4 (!) ICU docs all wondering how today’s going to go without cell service. Cc @RogersHelps

  • jzillax John Z (@jzillax) reported

    @RogersHelps working from home! help! Phone is not working text/call/data

  • Lmilley Half Cheese ☔️ (@Lmilley) reported

    @RogersHelps After 8 hours you finally stopped gaslighting people telling them to DM you as if it was an individual issue.

  • SaraDGMira Sara Christina (@SaraDGMira) reported

    @Rogers I have no way to make calls or get messages!!!! Not good for my Monday :( please fix this !!!!

  • hwspav Pav (@hwspav) reported

    Hey @Rogers or @RogersHelps do you have an eta on when this issue will be resolved ? I use my phone for work

  • winemaker1960 cliff wardle (@winemaker1960) reported

    @RogersHelps is down, with hundreds of thousands of university students doing exams today.

  • Navi_Saini17 Nav Saini (@Navi_Saini17) reported

    @RogersHelps @680NEWS Seems as though your customer communication team had some "intermittent service interruptions" when they should have let people know what's been going on for the past 8 or so hours

  • VikashT53955051 Vikash Thakur (@VikashT53955051) reported

    @Rogers Complete Network failure issue, Not able to use data and also not able to make calls, any idea how long this will take.

  • britg_4 Brit (@britg_4) reported

    Anyone else’s phone down😭 @Rogers what y’all doin man😧 #phonedown #rogers

  • PrimoB87 .pTp. (@PrimoB87) reported

    @Rogers Shame on you guys...during a pandemic especially...and we're supposed to believe you guys are reliable service, but there's no reprocussions for your shawdy service...load of horse crap