Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	14 hours ago
Ottawa	TV	2 days ago
Ottawa	TV	3 days ago
Ottawa	E-mail	3 days ago
Nepean	Internet	4 days ago
Ottawa	TV	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Robert Kilin (@Robkilin) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Zwanguy🎮 (@Zwanguy) reported 7 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Leonard Surges (@LeonardSurges) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 19 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  PJ (@PJ_Hinton) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  DannyOnThat (@DannyOnThat) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Franz Holtz (@TWFS) reported 32 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  Meera Dilawri (@meeradilawri) reported 36 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  @sallycthomas (@sallycthomas1) reported 38 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Samantha (@samanthadolly28) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Jennifer Julian (@jennybird70) reported 41 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Patrick Leger (@Patrick_Leger) reported 43 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Gerald Butts (@gmbutts) reported 46 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Leah Ferko (@LeahOttawa) reported 50 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  KK👨‍🦼🌈+ (@livingklife) reported 52 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  being Aram (@armie) reported 55 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Gudmundson (@BrianOakely) reported 5 minutes ago

  Tho they will NEVER see one penny from me. Have to ask myself, "what else are they up to?" What other types of revenge does @rogers take on their former customers? They have all your information. They refuse to delete it. Do they even, "protect" it anymore? I doubt it.

• 
  Sh🎯t🌛is🌴urber (@amatoudi) reported 5 minutes ago

  @krissiepoo72 @Rogers Correction. It's not a "customer service line". It's a "customer avoidance line".

• 
  Techie (@techie_in) reported 6 minutes ago

  Whether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!

• 
  Ryan Hibbs (@rhibbsy) reported 7 minutes ago

  @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

• 
  Nadalie (@nadaliebardo) reported 8 minutes ago

  @Rogers why are yall incapable of providing the internet I pay for? Down twice this week.

• 
  chrisc (@nl_rock) reported 9 minutes ago

  @rogers, called to fix issues with my account? Go through the hoops of getting to right department only to be told busy to accept my call??? Sounds good for communication company. It was to cancel a service so I understand why its so busy #poorservice

• 
  Solid Shatner (@KarlMagnonMan) reported 10 minutes ago

  @RogersHelps All I want to do is change my address. I’ve been trying to do this since 2021 and your garbage website will NOT let me change it. Your AI said your tech support is 24/7 & every time I request to speak to someone I’m hung up on. This is 100% UNACCEPTABLE.

• 
  Harold Cundal III (@HaroldCundal) reported 13 minutes ago

  @KellyHrudey Damn, gonna miss you on the screen, Kelly! Another proof that @Rogers is tanking @Sportsnet hard. Will be watching anxiously for Hrudey 3.0.

• 
  Lori Bird 🇨🇦 😷 💉 (@lorianebird) reported 14 minutes ago

  @kcporteous @Rogers has the absolute *worst* chatbot. Totally useless every time I’ve tried using it.

• 
  Terry Murphy (@tyjac2) reported 14 minutes ago

  @RogersHelps Thanks for nothing again pathetic customer care