Rogers outages and service status in Nepean, Ontario

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Full Outage Map

Rogers generated 3 outage signals in the last 24 hours around Nepean, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received May 4, 9:25 PM EDT.

Internet (57%)
TV (20%)
Total Blackout (7%)
Wi-fi (7%)
Phone (7%)
E-mail (3%)

The latest reports from users having issues in Nepean come from postal codes K2G and K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Nepean	Baseline
May 3, 9:20 PM EDT	0	0	0
May 3, 9:40 PM EDT	0	0	0
May 3, 10:00 PM EDT	0	0	0
May 3, 10:20 PM EDT	0	0	0
May 3, 10:40 PM EDT	0	0	0
May 3, 11:00 PM EDT	0	0	0
May 3, 11:20 PM EDT	0	0	0
May 3, 11:40 PM EDT	0	0	0
May 4, 12:00 AM EDT	0	0	0
May 4, 12:20 AM EDT	0	0	0
May 4, 12:40 AM EDT	0	0	0
May 4, 1:00 AM EDT	0	0	0
May 4, 1:20 AM EDT	0	0	0
May 4, 1:40 AM EDT	0	0	0
May 4, 2:00 AM EDT	0	0	0
May 4, 2:20 AM EDT	0	0	0
May 4, 2:40 AM EDT	0	0	0
May 4, 3:00 AM EDT	0	0	0
May 4, 3:20 AM EDT	0	0	0
May 4, 3:40 AM EDT	0	0	0
May 4, 4:00 AM EDT	0	0	0
May 4, 4:20 AM EDT	0	0	0
May 4, 4:40 AM EDT	0	0	0
May 4, 5:00 AM EDT	0	0	0
May 4, 5:20 AM EDT	0	0	0
May 4, 5:40 AM EDT	0	0	0
May 4, 6:00 AM EDT	0	0	0
May 4, 6:20 AM EDT	0	0	0
May 4, 6:40 AM EDT	0	0	0
May 4, 7:00 AM EDT	0	0	0
May 4, 7:20 AM EDT	0	0	0
May 4, 7:40 AM EDT	0	0	0
May 4, 8:00 AM EDT	0	0	0
May 4, 8:20 AM EDT	0	0	0
May 4, 8:40 AM EDT	0	0	0
May 4, 9:00 AM EDT	0	0	0
May 4, 9:20 AM EDT	0	0	0
May 4, 9:40 AM EDT	0	0	0
May 4, 10:00 AM EDT	0	0	0
May 4, 10:20 AM EDT	0	0	0
May 4, 10:40 AM EDT	0	0	0
May 4, 11:00 AM EDT	0	0	0
May 4, 11:20 AM EDT	0	0	0
May 4, 11:40 AM EDT	0	0	0
May 4, 12:00 PM EDT	0	0	0
May 4, 12:20 PM EDT	0	0	0
May 4, 12:40 PM EDT	0	0	0
May 4, 1:00 PM EDT	0	0	0
May 4, 1:20 PM EDT	0	0	0
May 4, 1:40 PM EDT	0	0	0
May 4, 2:00 PM EDT	0	0	0
May 4, 2:20 PM EDT	0	0	0
May 4, 2:40 PM EDT	0	0	0
May 4, 3:00 PM EDT	0	0	0
May 4, 3:20 PM EDT	0	0	0
May 4, 3:40 PM EDT	0	0	0
May 4, 4:00 PM EDT	0	0	0
May 4, 4:20 PM EDT	0	0	0
May 4, 4:40 PM EDT	0	0	0
May 4, 5:00 PM EDT	0	0	0
May 4, 5:20 PM EDT	0	0	0
May 4, 5:40 PM EDT	0	0	0
May 4, 6:00 PM EDT	0	0	0
May 4, 6:20 PM EDT	0	0	0
May 4, 6:40 PM EDT	0	0	0
May 4, 7:00 PM EDT	0	0	0
May 4, 7:20 PM EDT	0	0	0
May 4, 7:40 PM EDT	0	0	0
May 4, 8:00 PM EDT	0	0	0
May 4, 8:20 PM EDT	0	0	0
May 4, 8:40 PM EDT	0	0	0
May 4, 9:00 PM EDT	0	0	0
May 4, 9:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, Nepean, Orléans, and Stittsville.

City	Problem Type	Report Time
Nepean	Internet	2 minutes ago
Ottawa	Wi-fi	21 minutes ago
Ottawa	Internet	6 hours ago
Bells Corners	Internet	4 days ago
Bells Corners	TV	4 days ago
Ottawa	TV	4 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

21 minutes ago

Bells Corners

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 1 minute ago from Ottawa, Ontario
@Rogers Never.
Luc Bellefeuille (@lbellefeuille13) reported 2 minutes ago from Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
Franz Holtz (@TWFS) reported 3 minutes ago from Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
PARAGON CAUSE (@ParagonCause) reported 5 minutes ago from Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
Zwanguy🎮 (@Zwanguy) reported 7 minutes ago from Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Kristen Buter (@butes) reported 9 minutes ago from Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
Robert Kilin (@Robkilin) reported 11 minutes ago from Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Ryan (@cliffyryan22) reported 14 minutes ago from Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
Jennifer Julian (@jennybird70) reported 20 minutes ago from Templeton, Quebec
@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
Franz Holtz (@TWFS) reported 20 minutes ago from Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
being Aram (@armie) reported 20 minutes ago from Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
PJ (@PJ_Hinton) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
613_Me (@613_Me) reported 25 minutes ago from Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
kristy 🏳️‍🌈 kavvy (@kavmac) reported 32 minutes ago from Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Omar Elamam (@OmarElamam) reported 38 minutes ago from Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 45 minutes ago from Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
Christian Lee (@christianflee) reported 48 minutes ago from Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
Glenn Johnson (@Glenn_A_Johnson) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Mike Carroccetto (@Media_Mike_Ott) reported 55 minutes ago from Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Stephen (@SBMiron) reported 6 minutes ago
@RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?
Prince Pahwa (@princepahwa2) reported 7 minutes ago
@Rogers Why your 1.5Gbps Home Internet plan acts like dialup modem during days. Is it because you don’t care about CSAT or overleveraging infra or both. And play safe under the safety blanket of T&Cs.Come June 26 and I will switch the service.
AD (@iam_ad24) reported 13 minutes ago
@RogersHelps Hello. I'm in Brampton and my mobile internet isn't working since yesterday. Is there any ongoing outage going on in this area?
Cosmochyck (@ninjachyck) reported 15 minutes ago
@RogersHelps I need my bills from 2024. You do not provide them online. And then uou want $20 a bill to provide them??? You want us to go paperless and then charge me for MY information??? Help please
JackieO1402 (@HerMajestyJakO) reported 16 minutes ago
@CanadianGrayMan To give it to the Indians. Im tired of calling their customer service to not understand a word @Rogers
Robby Reed (@RobertsonR3090) reported 19 minutes ago
@MapleLeafs @Rogers **** off Rogers bring back the mentors game, 50% for employees and pay your employees a proper ******* wage of you're not gonna do that sell the ******* team you've killed the team I loved
Arthur Zhou (@Arthur632563042) reported 19 minutes ago
@RogersHelps Old iphone and old ios system works fine,only iPhone 17 series ios 26.4.2+rogers newest version have issues with hotspot dns error.
Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️‍🌈🏳️‍⚧️ 😷🍄 (@OpLoveJustin) reported 21 minutes ago
@Garnet_2203 @Rogers Canadian telecom is AWFUL
DTAmerikka (@Ferreira_nszuki) reported 25 minutes ago
@CrescendoCove @Rogers 3- 22 years of being a loyal customer.
name can't be blank (@J0hnHaw3s) reported 26 minutes ago
@MapleLeafs @Rogers CRICKETS...!!! The service SUCKS with 100% of Rogers employees, just imagine what it's going to be like when 50% are left??😝😝😝 I swore I'd never renew, but did, because Rogers made THAT, very easy...lesson learned when this contract runs out.. ROGERS SUCKS...they know it. Our area is reported to be operating at 50%..too many customers not enough infrastructure..full charge every month.