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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Nepean, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 14, 4:47 PM EDT.
  • 68% Internet (68%)
  • 21% TV (21%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Rogers

Rogers is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa TV 6 hours ago
Bells Corners Wi-fi 14 hours ago
Ottawa Wi-fi 5 days ago
Nepean Internet 6 days ago
Ottawa Internet 7 days ago
Ottawa Internet 8 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

6 hours ago
Bells Corners

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sedmak_daniel
    DANIEL Sedmak (@sedmak_daniel) reported

    @RogersHelps @tanyalsweet Internets been down 2 days no update or any help from Shaw/rogers @RogersHelps you suck!!!

  • QueenRuby88
    🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported

    @gezigezive @Rogers The kind that wants to rip you off watch your bill go sky high and they wont do anything.. warning to everyone do not use rogers they will rip you off and not help you out of it they are a giant scam

  • Eyespyaniceass
    Larry the hairy 🤟🏻😜 (@Eyespyaniceass) reported

    Anyone else never have signal so damn always with @Rogers it’s taken me 15 mins to make this post due to lack of signal. How about refunding some money back for all the hassle of no signal most places I go? That would be nice 👍

  • JPGonVI
    JPG (@JPGonVI) reported

    @rodmickleburgh @Rogers Every issue somehow ends with you demanding someone else fix it. Government, taxpayers, neighbourhoods… always someone else.

  • matodd1207
    Mark Todd (@matodd1207) reported

    @karmen638539 @Rogers Sorry Hunny not having any problems here when 1 company owns everything they don’t care about customer

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @Yuvrajsv1rk @Rogers When I go in person to a @Rogers store, they won't deal with issues (including cancelling contracts), only sales.

  • QueenRuby88
    🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported

    @jayjimshier @RogersHelps Cancel your rogers accounts please Im warning you

  • DarthChrisEV
    MEGNA / CHAPUT OVERDRIVE (@DarthChrisEV) reported

    **** @Rogers right in their roger *******. Greedy scumbags have completely ruined hockey in canada

  • MarkKennedyQW
    🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

  • Islander2026
    Chris (@Islander2026) reported

    @Rogers your customer service is the worst I have ever experienced. I'm not sure the person I spoke with today had a functioning brain. Do better.