Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	22 hours ago
Ottawa	Internet	1 day ago
Ottawa	TV	2 days ago
Bells Corners	Wi-fi	2 days ago
Ottawa	Wi-fi	7 days ago
Nepean	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  zachjackdad (@zachjackdad) reported 6 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  TF Doyle (@cf_td3) reported 10 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  King of Hintonburg (@PubsSr) reported 13 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 15 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Rich Thorpe (@exit716) reported 16 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Corgi Durst 💙 (@shakenbridge) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Kristen Buter (@butes) reported 22 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  being Aram (@armie) reported 26 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Matt Clitheroe (@matt_clitheroe) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Nick Dumoulin (@dumoulin_nick) reported 29 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Franz Holtz (@TWFS) reported 30 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Samantha (@samanthadolly28) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Christian Lee (@christianflee) reported 32 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  MB (@phail_m) reported 35 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Charlene Davidson (@mscdavidson) reported 37 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Shaily Allison (@a_shaily) reported 42 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Montse Zidan (@MontseZidan) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Luc Bellefeuille (@lbellefeuille13) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Rose Mathison (@PurBldPrincess) reported 3 minutes ago

  @RogersHelps why is my Shaw cable box suddenly not working? I have currently spent the last 30min restarting my box over and over along with my modem. Everything was just find and suddenly the whole thing just froze for no reason.

• 
  Giant Blüe Ring 🍁 (@GiantBlueRing) reported 3 minutes ago

  Hey @Rogers, it sure would be nice to listen to the @BlueJays game on the radio in Calgary right now. But oh ya, you shut down the radio station and laid off a bunch of good people. You suck @Rogers...!

• 
  CDN_Footy (@TFCin110) reported 6 minutes ago

  @RogersHelps @mwalker1533 If this is the case then please respond to your DMs because like others I can not get through to talk to a person. The online chat can’t help me apparently. I just want to talk to a person.

• 
  Rob the 🇨🇦 Cubs Fan (@CDN_Rob24) reported 7 minutes ago

  @RogersHelps Well, unfortunately they were no help. And, they told me that there is no longer a customer retention department. So, unfortunately youre losing a 25+ year customer to Bell

• 
  Jodi Lanzarotta 🥅🏒 (@JL8282) reported 8 minutes ago

  @REWoman That’s just wrong!! We now have to take a day off work to call Roger’s due to their lack of customer service. Completely unexceptionable! Do better @Rogers

• 
  Dan Vanman 🇺🇦☮️ (@dan_vanman) reported 11 minutes ago

  @tim_whitey @JohnnyGiunta_ @Rogers So sorry about your tiny peen loser. I don't have that problem, but I imagine it ***** with your head. The weird thing is, women don't really care if you are a good guy. That's why you can't get ****** Incel. You give off this weird hum. Madison was fine. It's you, not her.

• 
  Ravi Balachandran (@Point_Pedro) reported 11 minutes ago

  @REWoman @Rogers Customer service is well below the acceptable levels in this country, from the private sector to the government agencies. Absolute shame.

• 
  🇨🇦Mav3rick97 🇨🇦 (@Mav3rick97) reported 12 minutes ago

  My cable cuts out with like 4 mins left in the CFL game. **** you, @Rogers

• 
  Curtis Gottfredsen (@CurtisGottfred3) reported 17 minutes ago

  @RogersHelps I do, i find it sad that i got quicker response on twitter than i did through customer service. Your AI response is basically a firewall to discourage people from complaining

• 
  Jessica (@SuckMySocks12) reported 19 minutes ago

  @Rogers I gotta say, it's a BLAST trying to watch something on the pvr with a "connection issue" (AGAIN. BIG ******* shock) every two minutes AND the sound cutting out. Fire all of your useless employees and maybe hire people who know what they are doing? You are the most