Rogers outages and service status in Nepean, Ontario
No problems detected
If you are having issues, please submit a report below.
- Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 9, 7:55 AM EDT.
- Internet (57%)
- Wi-fi (16%)
- Total Blackout (10%)
- Phone (9%)
- TV (5%)
- E-mail (3%)
The latest reports from users having issues in Nepean come from postal codes K2J and K2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 36 minutes ago |
|
|
Internet | 5 days ago |
|
|
Wi-fi | 8 days ago |
|
|
Internet | 12 days ago |
|
|
Internet | 14 days ago |
|
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
-
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
-
Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
-
613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
-
being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
-
JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
-
Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
-
PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
-
Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
-
PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
-
Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
-
BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
-
Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
-
Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
-
Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
-
Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
-
Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
-
Maribeth (@stronggalbeth) reported from Twin Elm, OntarioHey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeffery Botnick (@Jbotnick) reported@LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.
-
Myrna Lambert (@myrnalambert) reported@RogersHelps @Rogers need help. Employee travelling and only way to contact them is by cell and we are getting a message saying the numbers not assigned but support says they can’t fix it without talking to the employee I can’t contact. #makeitmakesense
-
Queen Mare (@queenmare1) reported@RogersHelps After a 2 hour wait I spoke to a Customer Care Agent in Cambridge. His name was Amrik and he was amazing. Knowledge and personal and engaging. Knows his stuff.
-
Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Service came back roughly 5:30 AM. Another four hour outage. Starting to feel intentional as if you’re throttling us on purpose trying to limit our usage for deliberate periods of time.
-
SLICK.skr🐡 (@SLICKBLOWFISH) reported@yegwave I just reported @Rogers to CRTC Stupid scammer ***** I hope it burns to the ground
-
🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported@RogersHelps @CCTS_CPRST How does one connect to this mythical Tech Support. 3 hours yesterday and 1.5 hours today. I was dropped both times by Rogers.
-
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported@RogersHelps On chat, yes, not on the phone. Stubborn not to declare an outage, but we got a tech call for Thursday afternoon, and the 2nd chat agent diagnosed a lack of speed to the modem. This should be a must-do for TODAY, not Saturday.
-
Daisy (@Daisy5955) reported@Rogers Wanted to change my plan for 4 lines and purchase 4 new phones. Have been overpaying the lines for years $300/month +tax with shared 65GB, and was I told I could not benefit from promotions because I am not a new customer.
-
Preston Hodgkinson (@NHLHodgkinson) reportedAlmost 24 hours without internet now… and no timeline on when the outage will end or what caused it Be better @Rogers
-
Michael DelPiero (@MikeDelpieroX) reported@myrnalambert @RogersHelps @Rogers If you file through the CCTS, Rogers is required to formally participate and respond to the complaint through the process. It usually also escalates it beyond frontline support, so it gets assigned and tracked instead of being bounced around. #Rogers