Rogers Outage Report in Nepean, Ontario
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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Gatineau, Stittsville, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
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Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Anic vdN
(@stunbunny) reported
from
Ottawa, Ontario
@NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Newlydisabled1
(@newlydisabled1) reported
@RogersHelps Did anything*. 12 years of loyalty and the one year the world is affected we get punished by having no service. We’ve had crappy internet, overpriced cellphone plan, I’m using a broken cracked iPhone X. Was offered a $6.00 credit and now they want $7000…
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Dilip Ss
(@dilipssnal) reported
@Rogers Hello team, I am extremely frustrated for being a loyal customer. Let me explain you: 1. I completed 24 months contract , I paid 72.97(inclusive of taxes). Also this includes plan+device. This could be a promotional offer, but how can 24 months(plan + device ) = 72.97
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(((Michael '@jack & @biz love Nazi $' Cozens)))
(@michaelcozens) reported
@RogersHelps why do you not offer 2 factor authentication on your customer accounts? This is appallingly negligent on your part; 2FA has been standard security for a decade. Hugely disrespectful to your paying customers, and highly unprofessional. Shame on you. #BreakUpRobelus
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Luis Carrión
(@luiswcarrion) reported
@RogersHelps Seems the issue is the 5G, changed the network mode to GSM/HSPA/LTE so connected to LTE and no problems....
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Zombie Overlord
(@_zombieoverlord) reported
GODDAMMIT @Rogers get your **** together Friday I had no home internet, today I have no home internet yet again what good are you?
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RmindsMeOfThis
(@RmindsMeOfThis) reported
I’ve been told that @Rogers has no intention of fixing the severed cable but keeps stringing customers along. So much for that “obsessive” customer service @JoeNataleBLP #RogersSucks
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Marcin
(@MJalty1587) reported
@RogersHelps The internet was working fine till 1230pm and has been down for 2.5 hours now, my account details don't matter.... check the service area and see how many reports you've gotten so far.... I've seen that you're getting reports from Ottawa, Toronto and Montreal and that's not all
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That guy Alex
(@xxHazzardousxx) reported
@RogersHelps rogers made over 3.5 billion dollars at their Q2 earnings call, yet my home internet has been down for an hour today and 8 hours Friday. Its time to nationalize the telecoms. #cdnpoli which of you is brave enough to do it @theJagmeetSingh ? My moneys on you. Please.
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Paul Cadiente
(@paulcadiente) reported
Hey @RogersHelps, my Rogers Ignite TV is choppy, equally on wi-fi and I have also plugged straight into the Ignite Modem (ethernet) - are we experiencing any interruptions on the Ignite TV network?
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Newlydisabled1
(@newlydisabled1) reported
@RogersHelps I’ve been doing that the last 6 days. You can’t do anything because it was cancelled “due to nonpayment” although we’ve been complaining all year and nobody did anhrbinf but give us a $7000 bill. We have to pay for a service that we don’t get to use.