Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 7, 9:32 AM EDT.
- Internet (73%)
- TV (20%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Nepean come from postal codes K2J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 4 hours ago |
|
Nepean
|
TV | 2 days ago |
|
Bells Corners
|
Total Blackout | 4 days ago |
|
Bells Corners
|
Internet | 5 days ago |
|
Nepean
|
Internet | 5 days ago |
|
Ottawa
|
Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
Community Discussion
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TheCanucksCurse (@TheCanucksCurse) reported**** @Rogers and **** @Sportsnet
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Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported@RogersHelps On vacation and not spending 3 hrs to sort out something that should be working. Also you 1 888 number saying too busy is not customer service
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I am Canadian, eh! 🇨🇦🏴🇬🇧 (@trish_proulx) reportedDear @Rogers and @RogersHelps your customer service sucks!!! I have spent 3 days trying to speak to someone on your live chat to resolve my issue. Every time I have been disconnected with less than 5 people ahead of me. This IS unacceptable!!!!
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Darrel Norris (@NorrisDarrel) reported@RogersHelps We have been without internet for 5 hours now. You say there is no outage in my area. I've tried turning my router off and on again. Can you help?
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Nikhil s (@sethni20) reported@RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation
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Melanie (@MellieLangie) reported@RogersHelps I’ve been with Roger’s for 17 years and I’ve never had this degree of difficulty reaching customer service via the phone.
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Canadian Rositta 🇨🇦 (@wheresrosinow) reported@RogersHelps Please explain why I've been on hold for 48 minutes and counting to speak to tech, again. This never ending issue is going to send me straight to Bell. After Saturdays techi visit I thought issue solved. Evidently not. It may never get solved I think.
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Cor (@CanadaCor) reportedAs a @Rogers customer this doesn’t make me feel good about throwing my other business their way. I only hope some of the other upstarts such as @DonnieandDhali or @sekeresandprice can absorb some of the talent and I encourage people to seek out and support local content.
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Carol Tidd (@CarolTidd) reported@RogersHelps Outage was verified in area, 7 hours is far too long
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princesserica84 🇨🇦 (@princessrica84) reported@Sportsnet @Rogers @BellMediaPR shutting down Vancouver’s Sportsnet650 is a new low. You’re taking away a beloved sports station (the only sports station in Vancouver) and laying off hundreds of folks. When is your greed enough? **** you! -Sincerely every sports fan in BC