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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Nepean, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 12, 11:18 AM EDT.
  • 32% Internet (32%)
  • 27% TV (27%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Nepean come from postal codes K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 10 hours ago
Ottawa Total Blackout 11 hours ago
Gatineau Internet 13 hours ago
Ottawa Internet 1 day ago
Ottawa Wi-fi 2 days ago
Ottawa Wi-fi 2 days ago

Nearby cities with recent reports

Ottawa

10 recent signals

10 hours ago
Gatineau

1 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kazkanani
    Kazim (Kaz) Kanani (@kazkanani) reported

    @Rogers @RogersHelps I've been on hold for over an hour to get some tech support...how much longer do I have to wait?! Calls have always been answered within 30 min... what's the deal?! #poorservice #customerservice #hold

  • Krommsan
    T (@Krommsan) reported

    @GunGnome @Rogers Drop your phone back down to LTE. Better data frequency rates at a distance vs 5G.

  • eltigrethetiger
    Bubba the Dog. (@eltigrethetiger) reported

    @NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service

  • Rinah75
    Rina Alexis ♏♋♏ (@Rinah75) reported

    @Rogers Your customer service is DEPOLRABLE keeping customers on hold for an hour and a half because of your billing errors is UNACCEPTABLE. Pls have someone contact me immediately!

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    @Rogers so, this is how you attempt to keep customers? Providing even WORSE customer service?? What ******** kind of company is this?

  • ZoltanNagyKovac
    Zoltan Nagy-Kovacs (@ZoltanNagyKovac) reported

    @RogersHelps when will internet service in Bankview, SW Calgary be restored please? I waited online for 3 hours to talk to your tech support. Went from 432 in line to 13 and then got disconnected. Great service there!

  • K_O_cowtown
    🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported

    @Rogers Is there issues with services in NW Calgary?

  • BucklesandBulls
    Buckles and Bulls Brands Inc. (@BucklesandBulls) reported

    @RogersHelps It is horrible every day! Just junk.

  • franticmonkey
    El The 🇨🇦🇲🇹 (@franticmonkey) reported

    @RogersHelps Hey, @rogers, I have sent around a dozen messages to you ******** via Twitter in the last 24 yours. ZERO RESPONSE. Spectacular customer service. **** you all too.

  • PabloEsHOEbar
    Patola EsHOEbar (@PabloEsHOEbar) reported

    @RogersHelps @Triceptic0n87 AND FUNNIER ENOUGH, my wifi has been down since last night and still down today and been on my phone’s hotspot because I cannot work from home again and FUNNY enough they are not reimbursing my bill again for this inconvenience all they do is make me talk to their useless AI.