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Rogers outages and service status in Nepean, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 16, 9:27 PM EDT.
  • 63% Internet (63%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 10% TV (10%)
  • 7% E-mail (7%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa TV 1 day ago
Ottawa Internet 1 day ago
Ottawa Internet 2 days ago
Bells Corners E-mail 6 days ago
Ottawa Internet 10 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

1 day ago
Bells Corners

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • halo_nothing
    GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • caiello2
    Cristina Aiello (@caiello2) reported

    @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

  • PingYong1634207
    RẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 6 ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported

    @HILITINGHOCKEY @Rogers @Sportsnet Rogers sucks the most. Years ago I worked for them and quit because of the way they did business.

  • barrie_bon30191
    BonBon (@barrie_bon30191) reported

    @JayGenXer @Rogers @Rogers sucks

  • RoastedKeyboard
    Ria Riaz (@RoastedKeyboard) reported

    As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

  • tyjac2
    Terry Murphy (@tyjac2) reported

    @RogersHelps Now the wifi is down again what is going on

  • clintculture
    Clint (@clintculture) reported

    @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

  • jmb_photography
    JMB (@jmb_photography) reported

    How does @Rogers thank a person for being a customer of 20+ years? They tell them that in order to upgrade their phone and add it to their contract, they have to pay double the amount for their plan. “Cheaper” plans don’t allow for phone upgrades. Do better, Rogers. Such a joke

  • Zeuxis00
    A Nir (@Zeuxis00) reported

    @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

  • basherjam
    Brian (@basherjam) reported

    .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?

  • alberstat
    Paul Alberstat (@alberstat) reported

    @Rogers Hey Rogers. Do you consider a customer trying to talk to technical support waiting on hold for more than 45 minutes acceptable especially when it has to do with the poor performance of your network? No one should have to wait for an hour or more to get an issue resolved!