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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 21, 11:39 PM EDT.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 11% TV (11%)

The latest reports from users having issues in Nepean come from postal codes K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Nepean Internet 5 days ago
Ottawa Internet 5 days ago
Ottawa Internet 9 days ago
Gatineau Internet 9 days ago
Ottawa Internet 9 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps Obviously if I had spoken to someone I wouldn't be sending messages. Zero persons available to help - "we are experiencing an unusual high level of volume - please call back". Honestly its a joke!

  • LordMassicotte
    LordMassicotte (@LordMassicotte) reported

    @RogersHelps The outage map isn't accurate. The problem wasnt my phone. But your network and it was showing no problem.

  • ModernAgri_Tips
    𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported

    No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

  • Jupadia1
    A (@Jupadia1) reported

    @RogersHelps @nestapendragon So you broke it, and now she should fix it. Great to know Rogers

  • KristieKrezanos
    Kristie Krezanoski (she/her) (@KristieKrezanos) reported

    This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

  • CurtisMart32873
    Curtis Martin (@CurtisMart32873) reported

    @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    @RogersHelps I tried and you ABSOLUTELY did nothing don’t try and sugar coat what happened! An $80 charge for a 30+ plus year customer simply to CHANGE the name on an account and to wipe out a number after promising numerous times not to is pathetic

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

  • Shawncormier08
    Corms (@Shawncormier08) reported

    How ******** does @rogers and @Sportsnet think it's a good idea to take away free Saturday night hockey for people in Canada? If this is the case, we better not see a single ******* ad during a broadcast, as we now will have to pay to watch.

  • alberstat
    Paul Alberstat (@alberstat) reported

    @RogersHelps Somehow they are not there today. Still my wasting two hours on hold is UNACCEPTABLE!!!! You say that your technical support is open 24/7 which suggests you will actually answer the call! I’m seriously looking at other carriers now.