Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 02/19/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Total Blackout
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaNepean Internet

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • AndyMarsh62 Andy Marshall (@AndyMarsh62) reported from Ottawa, Ontario

    Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

  • BaylieBoys Baylie Boys (@BaylieBoys) reported from Ottawa, Ontario

    @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • drMLee Merylee Sevilla (@drMLee) reported from Ottawa, Ontario

    @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

  • markhermeling Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • Spurgie31 Spurge (@Spurgie31) reported from Ottawa, Ontario

    I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

  • pannetonc Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • Sbryen Shelley Bryen (@Sbryen) reported from Ottawa, Ontario

    @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • keeganeatmon keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

  • TrevorWThompson next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • Laskinator2 Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

  • orange_pekoe Donna D. 🇨🇦 (@orange_pekoe) reported from Ottawa, Ontario

    No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • smiler2729 Peter Richard (@smiler2729) reported

    @RogersHelps After almost 30 years as a Rogers customer, I will be moving on to any option that treats its customer better than you. All over an Ignite box that I returned 2 months ago through @CanadaPosthelps that THEY lost but Rogers is charging me $109.99.

  • smiler2729 Peter Richard (@smiler2729) reported

    @Rogers As a customer of 30 years and for example, from Feb 1, 2020 to Jan 31, 2021, I paid Rogers $5,716.44 and this is how I’m treated???

  • rosscraig Ross Craig (@rosscraig) reported

    @RogersHelps Ok, so you have no news on 5G, but how about some support for areas just outside of St. John’s. I am told that we should be able to jump on Bell or Telus towers, but that doesn’t happen

  • smiler2729 Peter Richard (@smiler2729) reported

    @Rogers I spent 1 1/2 hrs on the phone with Rogers today, yes they’ve issued a team to search for it, etc… that isn’t the point here, it’s been 2 months and I’ve paid $109.99 for it and demand a credit, this is now between Rogers & Canada Post, this is NOT how you treat customers

  • shlz Sheelz (@shlz) reported

    @RogersHelps Thanks for responding, I’ve already talked to a live agent. Still an issue though.

  • doctordootch Tommy Jakob (@doctordootch) reported

    @RogersHelps internet has been down since 8:35 a.m. here in Mississauga. Is it a large area that is out?

  • NebulousScotty Scotty_nebulous (@NebulousScotty) reported

    @shlz @RogersHelps Same thing in Toronto but Rogers keeps acting like everyone is having little individual issues and wont post publicly about this massive outtage. Trying to hide the extent of it like they did in April when they left us all hanging in silence for the better part of a day.

  • lokedawgy Loke Dawgy (@lokedawgy) reported

    @RogersBiz @RogersHelps I had reached out 2 weeks ago to look into an issue, was advised a manager would look into it and get back to me. Haven’t heard anything yet. Will this wait cost me 400$? I guess we wait and see… #terriblecustomerservice

  • Devilish21ca David Sheedy (@Devilish21ca) reported

    @rogers care to tell me why, with four bars, cell data on, toggles to on, none of my apps are working on your network?

  • Nathan630pm Nathan630pm (@Nathan630pm) reported

    yo @Rogers you gonna help pay for my mobile data bill since I have to rely on it because I unfortunately have a service, if you can even call it a service, called "Rogers Internet" which never works.