Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	13 hours ago
Ottawa	TV	2 days ago
Ottawa	Phone	7 days ago
Ottawa	Wi-fi	10 days ago
Bells Corners	Wi-fi	12 days ago
Ottawa	TV	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Patrick Leger (@Patrick_Leger) reported 3 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 5 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  mightyboink (@mightyboink) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  techbombnews (@techbombnews) reported 10 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  KK👨‍🦼🌈+ (@livingklife) reported 18 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Robert Kilin (@Robkilin) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Gerald Butts (@gmbutts) reported 35 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Franz Holtz (@TWFS) reported 37 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  TF Doyle (@cf_td3) reported 42 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  zachjackdad (@zachjackdad) reported 42 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  @sallycthomas (@sallycthomas1) reported 47 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Samantha (@samanthadolly28) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  JohnnyCanuck (@DarkMaple) reported 52 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  BippinQueen (@BippinQueen) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Gunn (@One_Gunn44) reported 6 minutes ago

  @RogersHelps I know you hours of operations. But I am not always available to call early in the morning.With the price of your service you should be able to provide better service. I was not in pressed with waiting that long from 2:30- 4:30 to have the call dropped.

• 
  Mahdi (@msh_1486) reported 7 minutes ago

  @RogersHelps The problem is I can't get a hold of someone. Do you even have a support team?

• 
  Grittygirl88 (@grittygirl88) reported 8 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

• 
  DTomko_ (@podgoalzin17) reported 14 minutes ago

  @RealDonBradshaw @BlueJays @Rogers You kinda look like an idiot , this adds up.

• 
  Strouder (@strouder1974) reported 16 minutes ago

  Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

• 
  OJHL Images DOP (@ojhlimages) reported 23 minutes ago

  @Dave_Sandford @RogersHelps I’m currently on hold dealing with the exact same situation complete BS and terrible customer service.

• 
  Island Time (@visitorsdigest) reported 25 minutes ago

  @lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.

• 
  Laura Brown 🍁 (@thatgrrl) reported 27 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported 28 minutes ago

  Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

• 
  Nemmii (@Yaboynemipt2) reported 29 minutes ago

  @Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.