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Rogers

Rogers outages and service status in Nepean, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 24, 7:57 PM EDT.
  • 56% Internet (56%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 9% Phone (9%)
  • 7% TV (7%)
  • 4% E-mail (4%)

The latest reports from users having issues in Nepean come from postal codes K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa Wi-fi 1 day ago
Ottawa Internet 4 days ago
Ottawa Internet 4 days ago
Bells Corners TV 4 days ago
Ottawa Internet 6 days ago

Nearby cities with recent reports

Ottawa

5 recent signals

1 day ago
Bells Corners

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • georganneb
    ๐Ÿ‡จ๐Ÿ‡ฆ GeorganneB ๐Ÿ‡บ๐Ÿ‡ธ (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • kavmac
    kristy ๐Ÿณ๏ธโ€๐ŸŒˆ kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • sandrainottawa
    Sandra D ๐Ÿ’•๐Ÿฆ‹ (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I canโ€™t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back ๐Ÿ˜ญ

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didnโ€™t last long

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you canโ€™t blame this on Covid!

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Iโ€™ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • bblizak
    B dot Black ๐Ÿ‡ญ๐Ÿ‡น ๐Ÿ‡จ๐Ÿ‡ฆ (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CrayCrayRules
    CrayCray (@CrayCrayRules) reported

    @RogersHelps Mobile network

  • jmw52
    Your choice may not be mine & that's ok! ๐Ÿ’™๐Ÿ’š๐ŸŒฌ (@jmw52) reported

    @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent

  • mccutcheon79
    Matthew McCutcheon (@mccutcheon79) reported

    @Rogers if I miss a Canadian win the @PGAChampionship I will be pissed because you cable and internet went down in Port Perry

  • ggreeneyes1975
    Alison (๐Ÿ‡จ๐Ÿ‡ฆ) ๐Ÿ‰ ๐ŸŒป (@ggreeneyes1975) reported

    Does anyone real even work at @RogersHelps @Rogers anymore? Guess what, I'm not paying my bill until you ******** FIX THE PROBLEM I've been dealing with for two months. If you don't want me showing up to your TO office, you'll get someone on the phone. ๐Ÿคฌ

  • JeffreyBannon
    Jeffrey Bannon (@JeffreyBannon) reported

    Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they donโ€™t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

  • WhoCntrl
    iVu (@WhoCntrl) reported

    @RogersHelps I will go today again, but if they donโ€™t solve, what should I do next you cannot leave the customer like that. What more a customer can do than visiting themselves with identification. Whatever it is, it is ridiculous and I hope @CRTCeng will take some action on it. Report filed

  • KevinRashidi
    Kevin Rashidi (@KevinRashidi) reported

    @RogersHelps how have I been on hold with you guys for 1.5 hours to get help for my cell phone?? Hire more people this is ridiculous.

  • Carleey
    Madam Boring (@Carleey) reported

    @RogersHelps Yeah we returned the modem back in January. There were no other devices. When I called yesterday they said we weren't in contract and have to pay the overdue bill before they can cancel again. Do you keep records of all phone calls so I can get them to check December?

  • buzz_because
    Dog Mom ๐Ÿ‡จ๐Ÿ‡ฆโ˜˜๏ธ (@buzz_because) reported

    @RogersHelps Nope. On hold for over 1 ยฝ hrs and I had to hang up because the battery on my phone was dying. Not ready to try it again. I just wanna know why my emails are so late incoming. I get emails that were sent to me at nine in the morning & I get them at 9 oโ€™clock at night. NOT OK

  • wally_statler
    Wally Statler (@wally_statler) reported

    @fordnation Looks a lot better than that @Rogers Stadium disaster. Can't wait for it to be opened and that temp stadium to be torn down.