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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Nepean, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 6:45 PM EDT.
  • 75% Internet (75%)
  • 19% TV (19%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Rogers

Rogers is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Nepean Internet 5 hours ago
Ottawa Internet 20 hours ago
Ottawa Internet 2 days ago
Nepean TV 3 days ago
Bells Corners Total Blackout 6 days ago
Bells Corners Internet 7 days ago

Nearby cities with recent reports

Ottawa

5 recent signals

20 hours ago
Bells Corners

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • yidchick
    Alison S. (@yidchick) reported

    @RogersHelps @Rogers Why do you make it impossible to return my old phone for save and return? horrendous. I am on the verge of cancelling everything. Please mail me a damn return kit for the old phone so I dont get charged the save and return.

  • Wolfy343
    Wolfy34 (@Wolfy343) reported

    @RodMakeKidsBald @Rogers **** off get down from your soap box am radio is dead

  • MikeHanafin
    Mike Hanafin (@MikeHanafin) reported

    If @CRTCeng had any ***** or true function they would have told @Rogers "no, you have a license, and until that license runs out, you keep these stations on the air. Then sell the license to another company that keeps it on the air." That never happens. Ever. The #CRTC: useless

  • SaidricChams
    Said A Chams (@SaidricChams) reported

    @RogersHelps I do not want to chat with a computer that has no idea what the issue is.

  • cindyintoronto
    Cheeky Monkey (@cindyintoronto) reported

    @BluelineBardown @Rogers I got rid of Rogers from my life 10 years ago. I have been free of stress since that time. They are one of Canada's worst & most hated companies for a reason🤬

  • cigarbufff
    Rob S (@cigarbufff) reported

    @RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.

  • mvancfc34
    Matthew 🇨🇦🇵🇹 (@mvancfc34) reported

    **** you @Rogers. Really feel for everyone who lost their jobs cuz of this bs, hoping you all land on your feet with something better

  • youngster1015
    Bobby (@youngster1015) reported

    @wyattd09 @Tracey_YYC @Rogers Do you think rogers cares if you leave?? Check their quarterly results the past 5 years - for every customer who leaves, 1.25 become a new rogers customer- it is called net post paid adds.

  • MichelleRempel
    Michelle Rempel Garner (@MichelleRempel) reported

    KItchener area @KellyDeRidderMP issues a statement on @Rogers radio station closures in her community. It's insane that companies like Rogers get extreme preferential treatment from the federal government, and then do stuff like this.

  • ericvideos91
    Eric (@ericvideos91) reported

    @BluelineBardown @Rogers Telus is awful. Good luck with that Why should Rogers keep those stations on the air if they don’t make money ? Sorry but it’s the radio. Come on people