Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	9 hours ago
Ottawa	Phone	2 days ago
Ottawa	Internet	2 days ago
Ottawa	TV	3 days ago
Ottawa	TV	5 days ago
Ottawa	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  J.C. Beecroft (@jcbeecroft) reported 3 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Rich (@RichSavarie) reported 3 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Patrick Leger (@Patrick_Leger) reported 19 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  @halo_nothing@mstdn.social (@halo_nothing) reported 19 minutes ago from Twin Elm, Ontario

  @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

• 
  milkbeerdave (@milkbeerdave2) reported 22 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  MB (@phail_m) reported 23 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  BMSR (@BMSR18) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Leah Ferko (@LeahOttawa) reported 28 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  Luc Bellefeuille (@lbellefeuille13) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Pam Hewitt (@PamHewitt19) reported 34 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Chris Bown (@CBownNotBrown) reported 35 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Rita G. (@ritah8) reported 38 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 38 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  613_Me (@613_Me) reported 42 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Luc Bellefeuille (@lbellefeuille13) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  Montse Zidan (@MontseZidan) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  JohnnyCanuck (@DarkMaple) reported 59 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  techbombnews (@techbombnews) reported 59 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raed Hamdan (@raedmm82) reported 3 minutes ago

  @RogersHelps Option 1: Rogers corrects the billing error and charges me only the amount that was stated in the original offer and agreement. Option 2: Rogers refunds the incorrect charges, including the connection fee. I will then cancel the service and switch to a different service provider.

• 
  Sam Glass 👨‍🍳🇨🇦 (@ChefSamGlass) reported 4 minutes ago

  Hey @Rogers @RogersHelps I've sent you a DM and am still awaiting a response. I've wasted almost 2 hours trying to solve a billing issue. I've dealt with 4 agents today already, being passed from one to another. What gives ? #customerservice is terrible.

• 
  Ryan Kennedy (@rparkerman17) reported 8 minutes ago

  @RogersHelps @LJW61 You point to the outage page that shares no information or acknowledges there is an outage. My frustration today wasn’t with the outage. It’s with how poorly you handled it and a complete and udder lack of communication

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 10 minutes ago

  @RogersHelps Hey, @rogers, I have sent around a dozen messages to you ******** via Twitter in the last 24 yours. ZERO RESPONSE. Spectacular customer service. **** you all too.

• 
  Alejandro Alvear (@alealvear_g) reported 10 minutes ago

  @zukkyzee @Rogers Any news?? It still doesn't work 😑

• 
  Yvonne Dean ☕🌈 (@Frazzling) reported 13 minutes ago

  @RogersHelps I'm two hours north of Calgary. I'm affected by the same outage as Calgary?

• 
  Sanka Jayasundera (@Zenblime) reported 14 minutes ago

  @RogersHelps @RogersHelps a joke I cant connect with your phone help cos of call volume. You guys took away all the ability to deal with this issue from online support and from the stores and didnt compensate that on phone joke. Corrupt and a joke of an organization

• 
  Borgan (@Borgan101) reported 15 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Matt Goldberg (@MattyGold7) reported 20 minutes ago

  @KellyHrudey This sucks! @Rogers sucks. I’ve already cancelled my SN+ and they continue to validate that decision.

• 
  Yvonne Dean ☕🌈 (@Frazzling) reported 22 minutes ago

  @RogersHelps @StevieMacIC I have no service in Ponoka, AB