1. Home
  2. Companies
  3. Rogers
  4. Nepean
Rogers

Rogers outages and service status in Nepean, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 9, 7:55 AM EDT.
  • 57% Internet (57%)
  • 16% Wi-fi (16%)
  • 10% Total Blackout (10%)
  • 9% Phone (9%)
  • 5% TV (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 20 hours ago
Ottawa Internet 6 days ago
Nepean Wi-fi 9 days ago
Ottawa Internet 13 days ago
Ottawa Internet 15 days ago
Ottawa Wi-fi 15 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • giselegigiu
    Bougie Auntie (@giselegigiu) reported

    @Rogers what happened to your customer service? Because you don’t have anymore. You have a call center with no service. Everything is I don’t know… I had to hang up. It’s terrible

  • traaashpanda
    Chelle (@traaashpanda) reported

    It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

  • dan2783
    Daniel (@dan2783) reported

    @RogersHelps any outage in Barrie currently. Specifically in the yonge mapleview area

  • jimmymac6685
    James MacDonald (@jimmymac6685) reported

    WTF? And then she tries selling me a Roger’s credit card!! Why wait to tell me 50 mins laters that she can’t cancel my plan! Terrible service. I will not be returning! I don’t suggest ppl get @Rogers 🤮

  • lexomatic
    Alexis Gee (@lexomatic) reported

    @RogersHelps The internet got fixed Tuesday afternoon. Monday I got notice that the issue I had reported was closed as resolved, 2 days after it was closed & not resolved. Today (Wednesday) I got notice that it apparently has been fixed because techs couldn't find the cause. Not impressed.

  • COOPs_lines
    Croscar (@COOPs_lines) reported

    Two weeks of @Rogers & Likewize failing to fix my 85yo father-in-law's phone. Horrible experience with their contracted repair service. Sharing to protect other vulnerable seniors—save yourself the headache and choose a different provider. #CustomerService #Telecom

  • VivekThakur1985
    Chef Vivek Thakur ( Strategy & Operations ) (@VivekThakur1985) reported

    @RogersHelps My business Internet not working last 2 hours at langely Bc

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps @AvisekhDas9 This Is The Worst Service. I Want A Refund,If You Can Not Supply The Service Refund me ASAP

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.

  • mikewal16285187
    mike walsh (@mikewal16285187) reported

    @RogersHelps The streaming buffering is a well known issue with your product that you seem to refuse to address.A local small internet provider I had before Rogers bought them never had this issue and that was with a quarter the download speed.