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Rogers

Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 26, 10:40 AM EDT.
  • 47% Internet (47%)
  • 16% Wi-fi (16%)
  • 16% TV (16%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Wi-fi 7 hours ago
Ottawa TV 1 day ago
Nepean Internet 2 days ago
Gatineau Internet 2 days ago
Ottawa Internet 5 days ago
Ottawa Total Blackout 5 days ago

Nearby cities with recent reports

Ottawa

15 recent signals

7 hours ago
Gatineau

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • Zwanguy
    Zwanguy๐ŸŽฎ (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • lileyao1998
    ๆŽไนๅฐง (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • That80sG
    Jet-Senator ๐Ÿ’ โœˆ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • shakenbridge
    Corgi Durst ๐Ÿ’™ (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe weโ€™re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • robertlendvai
    robertlendvai | (๐Ÿšด๐Ÿฝ,๐ŸŠ๐Ÿปโ€โ™‚๏ธ,๐Ÿšด๐Ÿฝ) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage โ€ฆ. Any news when the internet will be restored???

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesnโ€™t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for โ€˜specialistโ€™. ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜กfknrogers

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. ๐Ÿ™๐Ÿ™๐Ÿ™ I'm right.

  • bobmcdoogal
    Bobmcdoogal๐Ÿ€ (@bobmcdoogal) reported

    @RogersHelps internet has been down since 1AM. When is it going to get fixed? This is unacceptable

  • AbdelrhmanShoi1
    Abdelrhman Shoieb (@AbdelrhmanShoi1) reported

    @RogersHelps @Rogers OK I called this number many time and just hold me on waiting and then call ended without any help

  • odugwamen20
    OJE (@odugwamen20) reported

    @RogersHelps @RogersHelps @Rogers Wifi been out since 12am this morning , outage map is not even working. when is this going to be resolved?

  • Iamsunnys13
    Sunny (@Iamsunnys13) reported

    @Rogers has the worst customer support. Been trying the past two days to talk to someone and canโ€™t get through.

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    One hour and 45 minutes later someone from Customer Care is finally on the line. I have to start all over again with him. Ask me how much I hate @Rogers ... go ahead, ask me. ๐Ÿคฌ

  • Goodfellas_TO
    We the north (@Goodfellas_TO) reported

    @Rogers customer service is a joke. Their agents have zero clue how to handle calls anymore. They hang up, transfer your call to another agent without any warning. Itโ€™s honestly embarrassing.

  • mynameisray
    mynameisray (@mynameisray) reported

    @Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.

  • CCintoronto
    Cheryl (@CCintoronto) reported

    @RogersHelps @Rogers Does anyone answer your support line ever?

  • coreybuffett
    Corey Buffett (@coreybuffett) reported

    Working at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be donโ€™t in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers