Rogers

Rogers Outage Report in Nepean, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 02/03/2026 08:55

February 03: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Gatineau, Stittsville, Greely, Barrhaven, Orléans and Bells Corners.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaNepean TV
CanadaOttawa Total Blackout
CanadaKanata TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sadrauhls lovely (@sadrauhls) reported

    Big mistake leaving @RogersHelps for @TELUSsupport. One month with Telus and I have the worse reception downtown Toronto!! My data never loads. As soon as my two years is up I’m going back😐

  • HoosieHD Hoosie Volodymyr Husarewych (@HoosieHD) reported

    @RogersHelps I cancelled my cable package yesterday and so you throttle down my internet. I pay for a GB and now since I cancelled I barely get 10 mbps. Nice how you treat a customer after 20 years.

  • ian_dorward Ian Dorward (@ian_dorward) reported

    @Rogers according to the policy at rogers, they can do anything they want to any account they want. All they have to do is send an email. It doesn’t matter if it is received, viewed, or replied to. Thats it. Worst customer service ever #whatajoke

  • Paul_TO 🇺🇦 Paul Ferreira - #IStandWithUkraine (@Paul_TO) reported

    Dear @RogersHelps what in heck is happening with your call centre? Long time customer here. I call & get very long wait to speak to tier one support. They then transfer me to “loyalty” dept & I get to hold for another hour. This has happened twice in one week. Do Ed or Tony care?

  • KTeds K Teds (@KTeds) reported

    @RogersHelps do you guys offer any assistance to customers who have a plan through Rogers Preferred? I was sent a new phone last week with a hardware issue (verified by apple) and it’s been a day and a half of trying to get in contact with someone for help, with no reply so far.

  • RandiDruzin Randi Druzin (@RandiDruzin) reported

    If anyone is considering signing up with @Rogers, do yourself a favour and go with another provider. My service has been cutting out every few minutes for more than a week - and I live in downtown Toronto. Pathetic. @RogersMediaPR

  • BHassock Jessica Smith (@BHassock) reported

    Rogers internet/wifi sucks. They put it back on and still doesn't work. My third day of trying to connect to it.😡😡 @Rogers

  • cathy1171 cathy (@cathy1171) reported

    @RogersHelps i spend 2:04:18 on the phone waiting for an agent to help me!!!! Finally one answers and tells me she is not the right ignite department. Here I am today again. I want to cancel my service

  • golfguy81 Dan Lougheed (@golfguy81) reported

    @Trevornoah Took me more than 2 months to cancel my @Rogers internet. Cost a couple hundred dollars for service I never used but at least I am done with them now. Flying a dragon to Mordor would have been faster and easier.

  • GrahamKnipfel Graham Knipfel 🇺🇦 (@GrahamKnipfel) reported

    @jpperrin @RogersHelps Ugh, damn! Ya, that’s another issue I’ve had too - the video lag makes me (gasp) miss my old cable setup.