Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.

City	Problem Type	Report Time
Ottawa	E-mail	9 hours ago
Ottawa	Internet	3 days ago
Ottawa	Wi-fi	7 days ago
Ottawa	Internet	8 days ago
Ottawa	Total Blackout	8 days ago
Gatineau	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Emma Pratt (@frmerprincess) reported 12 seconds ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Franz Holtz (@TWFS) reported 6 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  TF Doyle (@cf_td3) reported 16 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Franz Holtz (@TWFS) reported 18 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  international Man of Mystery👑 (@kinginxavier) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  JEM (@JEM19126745) reported 22 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  J.C. Beecroft (@jcbeecroft) reported 26 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  StoneySpartan (@StoneySpartan) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  PARAGON CAUSE (@ParagonCause) reported 32 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Ryan (@cliffyryan22) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  J.C. Beecroft (@jcbeecroft) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 42 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Suzanne Shillington (@sashillington) reported 43 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Charlene Davidson (@mscdavidson) reported 43 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  milkbeerdave (@milkbeerdave2) reported 44 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Jennifer Julian (@jennybird70) reported 44 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  BippinQueen (@BippinQueen) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 49 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim B (@BobRules4038) reported 2 minutes ago

  @OShenMetaX @JustMeJamie64 @Rogers Hey retard. This is all big canadian companies. If you want to actually support big Canadian companies you have to give money to other nations who actually support the people who buy their products LMAO.

• 
  Sanwin (@sanwins) reported 6 minutes ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?

• 
  Kartz (@Lord_Kartz) reported 7 minutes ago

  @JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.

• 
  These are the days (@randfDoreen) reported 8 minutes ago

  @JustMeJamie64 @Rogers People who think the service will be better if it within our borders are delusional. The access to and for information won't be any different as everything is case by case. The fact that you are paying so much for internet, cable and cell phones is robbery.

• 
  CanuckArgento (@CanuckArgento) reported 8 minutes ago

  @JustMeJamie64 @Rogers every single customer support that ive dealt with was in india...they have absolutely no idea wtf they are doing

• 
  Lady Centrist (@ladycentrist) reported 10 minutes ago

  @JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.

• 
  Corey (@inkdota) reported 10 minutes ago

  @Rogers hey retards fix your ****! you guys have been useless retards for 20+ years

• 
  NoTimeToWaste (@NotMuchTime2Go) reported 12 minutes ago

  @JustMeJamie64 @Rogers Hmmm, what happened to all the "we're CANADIAN" patriotic bullshit? Oh, I guess 100% Canadian just means 'we're not using American products ' You do realize we live in a very very sick country. Oh, and "diversity is out strength " one of the absolutely stupidest slogans stupid people ever fell for. Utterly absolutely stupid.

• 
  Kdd2904 (@kdd2904) reported 12 minutes ago

  @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

• 
  Deb Moynahan (@vanuckfan56) reported 12 minutes ago

  It’s now beyond enough @Rogers … since Monday 8am no internet and initially 3-5 hr outage. It’s Tuesday 🤬