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Rogers

Rogers outages and service status in Nepean, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 28, 6:13 PM EDT.
  • 50% Internet (50%)
  • 16% Wi-fi (16%)
  • 16% TV (16%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 20 hours ago
Ottawa Wi-fi 3 days ago
Ottawa TV 4 days ago
Nepean Internet 5 days ago
Gatineau Internet 5 days ago
Ottawa Internet 8 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

20 hours ago
Gatineau

1 recent signals

5 days ago

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • robertlendvai
    robertlendvai | (๐Ÿšด๐Ÿฝ,๐ŸŠ๐Ÿปโ€โ™‚๏ธ,๐Ÿšด๐Ÿฝ) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • halo_nothing
    @halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario

    @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • robertlendvai
    robertlendvai.ฮžTH | (๐Ÿšด๐Ÿฝ,๐ŸŠ๐Ÿปโ€โ™‚๏ธ,๐Ÿšด๐Ÿฝ) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still wonโ€™t connect. ๐Ÿ‘‹๐Ÿผ

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • shakenbridge
    Corgi Durst ๐Ÿ’™ (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe weโ€™re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldnโ€™t help me โ€ฆI finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps ๐Ÿ™„๐Ÿ™„ no fixing stupid.

  • OttawaPete
    Pete Patterson, Spatial Cadet, ๐‘ฅR Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BookmarkMiner
    BookmarkMiner (@BookmarkMiner) reported

    @Rogers support is ******* atrocious

  • treverleblond
    Trever ๐Ÿ‡จ๐Ÿ‡ฆ (@treverleblond) reported

    @RealDonBradshaw @Rogers Super dumb, though I blocked you and your never ending stream of bad takes.

  • skimberl_scott
    scott kimberley (@skimberl_scott) reported

    @Rogers hi - ive been on hold since 9 am (its 10:30am now) - i got your credit card and am trying to link it to my cell acct - what is it going to take to get someone to pick up the phone to help a client out?

  • VThompson_
    The Veronica Thompson (@VThompson_) reported

    @Rogers what are you doing about the scam calls Iโ€™m getting daily of people pretending to be Rogerโ€™s. I get one EVERYDAY. Each time I ask to be removed from their list. I know itโ€™s not you guys, but youโ€™re getting the bad rap.

  • basherjam
    Brian (@basherjam) reported

    .@RogersHelps amazing that your contact centre just says โ€œtoo busy, call back another timeโ€. What kind of service is that?

  • ampharan
    KIRO Service Consultation (@ampharan) reported

    @RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?

  • Medeiro34452245
    Medeiros M (@Medeiro34452245) reported

    They told me to call customer service and have them bring me another one So now I will be without any TV programming for a few days. Boy rogers really sucks when it comes to keeping their customers @Rogers

  • georganneb
    ๐Ÿ๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡จ๐Ÿ‡ฆ Georganne Was Right ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ฑ๐ŸŽ (@georganneb) reported

    Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. ๐Ÿ™๐Ÿ™๐Ÿ™ I'm right.

  • yiya2110
    Tanya Gil (@yiya2110) reported

    @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

  • NorthsideJane_D
    Dom (@NorthsideJane_D) reported

    @Rogers Why is it impossible to speak with someone ever since yโ€™all added that stupid AI Assistant?? Itโ€™s been a week of me hearing โ€œhigh volume callsโ€. No one is calling yโ€™all. Also I refuse to pay my bill until I speak with someone