Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 05/09/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Orléans, Stittsville, Kanata, Gloucester and Greely.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa TV

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • BaylieBoys Baylie Boys (@BaylieBoys) reported from Ottawa, Ontario

    @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

  • Sbryen Shelley Bryen (@Sbryen) reported from Ottawa, Ontario

    @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • Spurgie31 Spurge (@Spurgie31) reported from Ottawa, Ontario

    I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • AndyMarsh62 Andy Marshall (@AndyMarsh62) reported from Ottawa, Ontario

    Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

  • drMLee Merylee Sevilla (@drMLee) reported from Ottawa, Ontario

    @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • keeganeatmon keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

  • pannetonc Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

  • orange_pekoe Donna D. 🇨🇦 (@orange_pekoe) reported from Ottawa, Ontario

    No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

  • markhermeling Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • Laskinator2 Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • swailes_robert Rob 🇨🇦 #SpringerTraining has officially begun!! (@swailes_robert) reported

    @JustLookinBruh @Wilnerness @Rogers Exactly. It's not their fault that they've been put in this ridiculous predicament. I have no problem with Buck and Tabby, it's 100 percent Roger's fault on this one. I agree though with Mike that it's hard to change old habits tho that's why it's not fair to them.

  • PeterL61342733 Peter L (@PeterL61342733) reported

    @Rogers Certainly your goal is to capitalize on a very over priced market, take a majority stake amd make a lot of money! You should be stopped, broken down to bite size and eaten by all the people you are planning to eat with your excessive fees!

  • joe_nascar Joe Nascar (@joe_nascar) reported

    @Rogers #rogers and #shaw 2 worst customer experiences available in Canada. Better off with 2 tin cans and string !!!

  • ZakuzaT ZakuzaTV (@ZakuzaT) reported

    @Rogers Dont worry guys, @elonmusk Starlink will be a way better solution than anything these dinosaurs can push.

  • SeanWhelan9 Sean Whelan (@SeanWhelan9) reported

    @Rogers and lose billions from this monopoly that should NEVER have been approved.

  • wanderingmunkie Jessica (@wanderingmunkie) reported

    @RogersHelps Internet has been in and out all day and throughout the week. Just horrible today. For the monthly fee, there shouldn't be so many issues.

  • lloyder1971 Chalrles (@lloyder1971) reported

    To cancel or downgrade @rogers service does anyway know if I can do it online or I store or do I have to call?

  • Ndtime Endtime (@Ndtime) reported

    @Rogers Mergers never end in more jobs. That's a lie, or it will be +1800 jobs for 4 months, followed by mass layoffs.

  • huxleyman legitMe (@huxleyman) reported

    @Rogers This is a bad idea. So bad. Shrinking competition is never good for the consumer.

  • WitchinBC Black Cat (@WitchinBC) reported

    @RogersHelps If you are experiencing this and they won't fix it, file a complaint with CRTC. They get fined as soon as you file. Bet you don't like this do you Rogers. People don't realize this. But I am spreading the word. Hit Rogers in the wallet.