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Rogers Outage Report in Nepean, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

CityProblem TypeReport Time
Ottawa E-mail 3 days ago
Ottawa Internet 3 days ago
Ottawa Internet 3 days ago
Ottawa TV 6 days ago
Nepean Internet 7 days ago
Ottawa Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • Laskinator2
    Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • vbishop86
    𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • TrevorWThompson
    next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • ziad_ek
    Ziad Ek (@ziad_ek) reported from Ottawa, Ontario

    @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

  • StevieJukeJoint
    StevieJukeJoint (@StevieJukeJoint) reported from Ottawa, Ontario

    Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

  • vbishop86
    𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • kmwebott
    Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

  • MattGowerOttawa
    Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

  • Laskinator2
    Laskinator 🚲🥓🍻 (@Laskinator2) reported from Ottawa, Ontario

    @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

  • tara_shields13
    Tara Shields (@tara_shields13) reported from Ottawa, Ontario

    Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • drMLee
    Merylee Sevilla (@drMLee) reported from Ottawa, Ontario

    @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

  • PatBordersChew
    Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • peterlevesque
    Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • live_2_bike
    Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • pannetonc
    Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • vbishop86
    𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • keeganeatmon
    keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

  • markhermeling
    Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JustFollowsAlot
    Zajarism (JustF0ll0ws) (@JustFollowsAlot) reported

    @Rogers You're an embarrassment to service providers everywhere. Just an absolute clown show. @fordnation How much longer will Ontario allow these internet companies to be garbage but try to break Canadian pocket books with over-charging. Is there ever going to be a standard?

  • onthetracksjen
    Jen (@onthetracksjen) reported

    @Rogers Rodgers customer service is non existent don’t let this merger happen!

  • jesse16777302
    jesse (@jesse16777302) reported

    @Rogers @WhatImActually1 How about **** you. What a joke of a company. Makes me sad that I live in the same country you guys operate in. **** sakes.

  • ElaineWiley14
    Elaine Wiley (@ElaineWiley14) reported

    @Rogers Won’t help the 10,000+ that Kenney already fired.

  • Deb11198246
    Deb (@Deb11198246) reported

    @ConnorA60206269 @RogersHelps Big corporations like Rogers don’t give a **** if you leave. Hell I hear they don’t even treat their employees good.

  • m1240bigal
    unit 2094793 (@m1240bigal) reported

    @Rogers Are you kidding..... you have been raking in money for 20+ years. You don't need to aquire another company to expand your service. Just shrink the corporate bonuses. Millions in bonuses every quarter. Invest in yourself for once. Put your hands in your pockets.

  • patrici47462841
    🇨🇦 Patricia Proud Canadian 🇨🇦 (@patrici47462841) reported

    @shinybabyb @RogersHelps I'm having same issue. My Google will not search and closes as well as my email. Certain things just don't work. I did all the same things.

  • shinybabyb
    Bronwyn Kelly-Seigh (@shinybabyb) reported

    @RogersHelps all of the sudden, several apps on my galaxy s20 won't open. All scans say everything is good, and my phone software recently updated. I emptied my cache... 😭 Can you help?

  • AJarvie
    Alex Jarvie (@AJarvie) reported

    @RogersHelps internet has been down since 3:30pm in Vaughan area.. ETA?

  • VineDakota
    Dakota Vine (@VineDakota) reported

    @RogersHelps It’s not the number of notifications, it’s that there’s been no solution. Check our DMs m, we’ve been having issues for a while.