Rogers Outage Report in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Stittsville |
TV | |
| Ottawa |
TV | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@Gradsen) reported
@RogersHelps I am having internet issues again. Can anyone assist ?
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Antii Maskvaxx
(@AMaskvaxx) reported
@RogersHelps HEY…WHEN ARE YOU GOING TO FIX THE HUGE OUTAGE AFFECTING STRATHROY ONTARIO AND PART OF LONDON ONTARIO? IT’S ALREADY BEEN A DAY…ANY IDEA AT ALL?? THIS IS AFFECTING PEOPLE’S BUSINESSES!!! 🤬
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ontariogrant
(@ontariogrant) reported
@RogersHelps I have given up on getting help. I have called many times a day, messaged, texted, emails daily. Your service people are great at talking over . I was never given a chance to explain what I was so angry. Nothing I can do. I guess we will wait another 3 weeks.
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Tanya MacLeod
(@TanyaMacLeod) reported
@RogersHelps please check the Oshawa area for an outage. The wifi keeps dropping every 15-20 minutes. It’s very annoying. Been happening all day!!!
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🄴🄶🄶🅄
(@ohayoodesu) reported
@RogersHelps is there still an outage in Markham? I use Ring and my app says all my stuff is still offline.
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Double Waved Yellow 🏁
(@DblWavedYellow) reported
Attn @Sportsnet @rogershelps @RogersMediaPR - the feed of the WSH - FLA NHL game is unwatchable. Major video frame rate issues. So glitch it gives me a headache. Awful.
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Jatin.905
(@905Jatin) reported
@Rogers If you can help go ahead but the media has to see this and how rogers lacks taking ownership of what they're employees do which infringes on rogers biggest commitment to consumer privacy
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Samantha
(@samanthadjb) reported
@RogersHelps Hey, my package with you has gone up $45 a month. I can't do this; that's an insane price jack. Nobody on the phone seems to be able to help me. Do y'all actually want customers?
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Double Waved Yellow 🏁
(@DblWavedYellow) reported
@RogersHelps I flipped over to NYR during that. But it's really really choppy right now. Uninstalled and reinstalled no difference (of course). It's just this game that's awful.
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Trisha R.
(@TrishaLeighR) reported
@RogersHelps we have been down in Whitby since yesterday afternoon. Any idea of when the issue may be fixed?