Rogers outages and service status in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 15, 11:19 AM EDT.
- Internet (68%)
- TV (21%)
- Wi-fi (7%)
- Total Blackout (4%)
The latest reports from users having issues in Nepean come from postal codes K2J and K2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
TV | 4 days ago |
|
Bells Corners
|
Wi-fi | 4 days ago |
|
Ottawa
|
Wi-fi | 9 days ago |
|
Nepean
|
Internet | 10 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Steven Chartrand (@StevenChartrand) reported from Ottawa, OntarioWhy on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Mitchell (@realJ_Mitchell) reported@RogersHelps I’ve been trying to cancel my service since the start of the month. Impossible to do when no one picks up OR the system hangs up on me. And I can’t cancel in your stores.
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fozzy222 (@sammyfoster12) reported@leaningcowboy @RogersHelps Same issue. What is the point of the golf channel if it never plays any majors..
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Johan Huynh (@johanhuynhh) reported@Rogers Can we have a feature that I hang up 10 times in a row, there would never be a sales call ever from you? Do better!!!
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A Jew. (@tenpercentagain) reported@canmericanized @Rogers @CRTCeng OMG they don't care. I tell them it's illegal to call me and to loose my number, but they never do. lol
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Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported@MikeDelpieroX @RogersHelps @Rogers So I got disconnected (seems convenient) and called back. To get through, I called the new product line. Picked up right away. Of course they couldn’t handle my request so I’m back in the cue. 28 minutes. So 2 hours so far to get a resolution.
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Ranjeet Ghumman (@ranjeetghumman7) reportedRogers has the worst customer service in canada, they charged me 1490$ for iphone air which I already returned four days before the deadline. Still they charged me after 1 month, i am completely exhausted calling them yesterday i called me 19 times nobody responded. @Rogers
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Okay you have some skill (@Sumskillz) reported@REWoman @Rogers make sure you have their app set up or they won't help you
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vish (@vishy1978) reported@RogersHelps Checked to make sure it’s right and hung up as I’ve been on hold for an hour and 20 minutes. You guys need to sort that out. Can’t expect people to wait so long to get help
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RandyP(IMAWINER🍷🍷) 💉x8 (@hemihvn) reported@Sportsnet I’ll pass. Who in the hell wants to watch the Yankees as a second choice. Thanks for nothing @Rogers . It’s bad enough you take away my favourite radio station @NewsRadioKIT .
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ward wilson (@DJWardWilson) reported@RogersHelps 4 replies and not one link to a “tech support team” how about a direct link to billing so I can cancel my Shaw account of 28 years?