Rogers Outage Report in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
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| Ottawa |
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| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Dustin
(@asteroidblus) reported
from
Ottawa, Ontario
@RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Dwight Delahunt
(@FDDelahunt) reported
from
Ottawa, Ontario
@Rogers services down for 3rd time in a week hard to get any work completed
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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METZY
(@METZY_B) reported
@Rogers why do you guys keep going down. I’m just trying to game
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V. 🇺🇦 🌻
(@Iigrev) reported
@rogershelps Outage in Waterloo going on 8-9 hours now. What gives? Was told damaged cable, how long are we looking at being down now?
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David Thoresen
(@ThoresenWells) reported
@Rogers If you really wanted to help you would add 30gb of extra data to my cell phone so I can use the internet without worry while you fix the outage you caused. Instead I wait on hold for an hour, beg, and get denied. Waterloo and other entire areas are without service again!
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Kara LaFleur
(@patchyfoz) reported
@AboutRogers @Rogers Since the big outage last Friday, my service has had at least one interruption per day
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Timo Vainionpää
(@TimoVainionpaa) reported
@DougMadory @kentikinc @Rogers Without getting into tinfoil hat conspiracies, no I do not. I am very curious to hear what the root cause might have been. To me the explanations being offered are not enough to explain why all the networks went down.. but I am not an expert
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Timo Vainionpää
(@TimoVainionpaa) reported
@DougMadory @kentikinc @Rogers Long time Fido customer in Kitchener/Waterloo (from before they were bought by Rogers) I can confirm no bars of service last Friday. IN fact there was a message "No service" on my iPhone SE in place of the bars
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Kathy Hay (she/her)
(@KathyHay) reported
Way to go @Rogers - I received my e-bill yesterday with an OVERCHARGE of $520 for equipment I returned 3 months ago! And am now on hold for 30 minutes. Awful customer service and respect.
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David Thoresen
(@ThoresenWells) reported
@RogersHelps Stop pretending like these are isolated, individual issues. Waterloo has lost internet & TV again, as are other regions. What is the cause for this second outage? When will it be fixed? Why not give us extra cell data to cope while you fix issues YOU CAUSED?
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Mary Lynn 🇨🇦
(@MaryLynnMetras) reported
@CapitaJim @Rogers I know you're referring to TVs but wanted to put a good word in for Rogers Great Customer Service
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Alexander.D
(@RAlexanderD) reported
@BryanPassifiume @RogersHelps I've been a huge fan of the level of customer service I have received over the years from @startca (sub off Rogers I know) however call centre LOCAL, never a long cue, and nothing but friendly helpful assistance. Also have referral program. Please PM for email.