Rogers Outage Report in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (56%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
-
Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
-
李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
-
BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
-
Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
-
Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
-
Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
-
Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
-
Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
-
Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
-
Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
-
613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
-
robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
-
Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
-
Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
-
StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
-
Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
-
DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
-
BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
-
Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Cummings
(@MikeRCummings) reported
You know who’s absolutely trash? @RogersHelps. My internet has gone down four times in the last 30 minutes. My internet goes down constantly. My neighbourhood has constant internet issues. It’s ridiculous. Get your **** together. Don’t make me send @AaronRabinovits on your asses.
-
Karmen
(@misskadventures) reported
@RogersHelps, remind me again why I pay so much for your services when I never actually get to use them because you have some sort of outage... again. 😡
-
Yulechka
(@Yullz_S) reported
@tracysmith929 @RogersHelps It seems internet is down too in high park area
-
David S
(@DavidFromCA) reported
@Druk_RN @Rogers you gotta escape brampton my dude its the only solution
-
스파쿨
(@RaySpark08) reported
@kseriesturbo @RogersHelps I'm having the same issue in Richmond Hill.
-
Tracy Smith
(@tracysmith929) reported
@rogershelps My service is down. Is there an outage in my area? Toronto on Wilson near Dufferin, M3H 0C6.
-
Elmarie
(@eb_elmarie) reported
@RogersHelps, it’s been 5 hours and 30 minutes today and the internet is still not working. 3 days in a row. Several over the last couple of weeks. Sounds like time for a new provider doesn’t it??? Your customer service keep saying 24 hours. Super frustrated!
-
Julie Diamond
(@diamondjulie) reported
1.5 hours speaking with @Bell_Aliant ‘customer’ support. The most frustrating experience. Can’t discuss technician notes on OUR file due to confidentiality! Hey @Rogers any deals? #noTV #rudeagent #notcallingforfun
-
MamaLove
(@Canadian_Mom84) reported
@RogersHelps it is going on almost a year of constant interrupted services. Many service calls sent out. Still the same issues. In the past hour my services have gone down 7 times. We work and school from home. I am so terribly frustrated!
-
Tracy Smith
(@tracysmith929) reported
@RogersHelps Yes, booting doesn’t seem to help.