Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	2 hours ago
Ottawa	Phone	4 days ago
Ottawa	Wi-fi	8 days ago
Bells Corners	Wi-fi	9 days ago
Ottawa	TV	11 days ago
Ottawa	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 43 seconds ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  SamanthaLamb (@Spideewoman) reported 3 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Samantha (@samanthadolly28) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Qu Jinghua (@QuJinghua) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Franz Holtz (@TWFS) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  李乐尧 (@lileyao1998) reported 9 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 12 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Emma Pratt (@frmerprincess) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Steve Hutchings (@steve_hutchings) reported 17 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Suzanne Shillington (@sashillington) reported 30 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Omar Elamam (@OmarElamam) reported 32 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Tony Power (@J_Anthony_22) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps cable service issues in Ottawa? Getting very poor reception

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 37 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  PARAGON CAUSE (@ParagonCause) reported 38 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Robert Kilin (@Robkilin) reported 50 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  Mario (@Papa_613) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 53 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  613_Me (@613_Me) reported 55 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  evanspence (@Loveataurus) reported 6 minutes ago

  @RogersHelps @RogersHelps apparently im told to put 40% down and im high risk! It's BS i have payment arrangements and been paying them and keep it contact but it's never good enough. I guess being a loyal customer for many years gets you no where so im fed up. @BellMobility is cheaper

• 
  Love My 7 Wood (@LoveMy7Wood) reported 7 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  𝓝𝓸𝓼𝓯𝓮𝓻𝓪𝓽𝓾 (@ActualNosferatu) reported 8 minutes ago

  Why on Earth is the wait for tech support nearly an hour. INEXCUSABLE. @rogers

• 
  Michael JB 🇨🇦 (@MjbOriginal) reported 9 minutes ago

  @CanadasLeafs @RogersHelps I’m not defending them, but it’s a bad time to call. Lots are now home from work for the day and can’t call until then. Jams them the f up. 10 am-ish til 2-ish works good. Weekends after 1 as well.

• 
  djlennywhelan (@djlennywhelan) reported 9 minutes ago

  @RogersHelps @CanadasLeafs Yeah, he’s a complete idiot who never thought that new batteries might solve his problem. Just pick up the ******* phone and help people with their issues with your ****** equipment…..

• 
  Maureen (@mbbrennan) reported 10 minutes ago

  @RogersHelps What was with the Internet this morning in SW Calgary? Lost three hours of productivity. I am a former Shaw customer. #yyc

• 
  George Lahay - Go Bills (@I50133Of) reported 11 minutes ago

  @CanadasLeafs @Rogers But I bet you won’t cancel

• 
  Orange Cone (@CanadianPylon) reported 12 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  Not Voltaire (@GodSizedVoid) reported 12 minutes ago

  @TruthFringe @Rogers Garbage company run by garbage people.

• 
  Bruno Alexandre Vieira (@victor95) reported 19 minutes ago

  @CanadasLeafs @Rogers It was so stupid when they changed that.