Rogers Outage Report in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Nepean come from postal codes K2J, K2G and K2E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Greely, Gatineau, Stittsville, Orléans and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Nepean |
Wi-fi | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Crandall
(@debcrandall) reported
@JamesHoweWR @RogersHelps Absolutely! When @RogersHelps doesn’t even acknowledge the problem, it leaves us little hope for a speedy fix!
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мelanie ☾
(@lacedwithlies) reported
Wtf is wrong with my remote. I can’t pause anything anymore it always turns back on 😤 @RogersHelps
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Junz
(@JunzMxdzzz) reported
@toni2lips @Rogers The bot they provide is useless, internet down for 12hrs in Scarborough
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Eddie Wong
(@Eddie72Realtor) reported
@RogersHelps finally sent my tweet after tethered to my wife’s bell hotspot. Still have no tv, internet and cell service @ L3R 2J5 Area
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Meg
(@RamblingMoth) reported
Was told to DM @RogersHelps 4 hours later, still no response. It's really something that the people running rogers don't lose sleep with how terrible their service is/how much they charge for it. You don't have to worry when you're part of a monopoly, right?
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Robin Persaud
(@TheRobinDP) reported
@RogersHelps Hello - our connection to the Internet has been down since 1pm yesterday. We were advised that things would come online at 8pm yesterday, then it was pushed back to 1am this morning. ETA?? Sent this via DM (11am) but didn't hear from anyone...
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Nadya Gutkina
(@NadyaGutkina) reported
@patrickdoucette @RogersHelps @Rogers Yep. Especially if you want to cancel them.
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Blair Hodgins🇺🇸
(@DarkVoid1990) reported
@MediaMercenary @sammie_toscani @Rogers Ok there quip queen I was staying a point. Pound sand. No need for the largest telecom company to be down that long.
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Christine Hemsley
(@ChristineHems10) reported
@RamblingMoth @Rogers I can’t get through to them at all! And “Anna” doesn’t help
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rayissa palmer
(@rayissap) reported
from
Caledon East, Ontario
@RogersHelps Our Rogers line got knocked down by a tree yesterday, that runs to our house. I cannot get thru via phone nor with Anna. I just want someone to add us to their list to get it fixed. It’s also a hazard lying low across the road. Pls advise.