Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	7 hours ago
Nepean	Internet	1 day ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago
Nepean	TV	4 days ago
Bells Corners	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  MB (@phail_m) reported 4 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Dustin Gavin (@WeakTimeRunning) reported 6 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Nick Dumoulin (@dumoulin_nick) reported 17 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  techbombnews (@techbombnews) reported 18 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Montse Zidan (@MontseZidan) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  BippinQueen (@BippinQueen) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 26 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  BippinQueen (@BippinQueen) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Angie D'Aoust (@adaoust13) reported 29 minutes ago from Ottawa, Ontario

  @alour @RogersHelps 🙄🙄 no fixing stupid.

• 
  Franz Holtz (@TWFS) reported 32 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 43 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Luc Bellefeuille (@lbellefeuille13) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  613_Me (@613_Me) reported 48 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Kristen Buter (@butes) reported 49 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  SamanthaLamb (@Spideewoman) reported 52 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Qu Jinghua (@QuJinghua) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  PARAGON CAUSE (@ParagonCause) reported 57 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Samantha (@samanthadolly28) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stef Caunter (@StefCaunter) reported 9 minutes ago

  @rodmickleburgh @Rogers the government allowed them to "diversify". and this is the predictable outcome. instead of saying no and insisting that they provide quality service at reasonable price, like anywhere else in the world, they were allowed to use their monopoly advantage to buy tv rights and teams

• 
  Steve McDowall (@SteveMcDowall10) reported 10 minutes ago

  @ediablom Ordered Skylink today. Elon is a better option. **** @Rogers

• 
  Kishoor Vipul (@kishoorvipul) reported 12 minutes ago

  I'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers

• 
  Mr Perfect (@collectibledad) reported 12 minutes ago

  I sure do enjoy giving @Rogers my money and getting nothing in return! Fix my home service! 😡

• 
  Wayne Mcbutzvid (@ChrisDu77769503) reported 21 minutes ago

  @Rogers you guys are jerks for shutting the fan 960 down

• 
  Kelly (@AlbertanKelly) reported 23 minutes ago

  My internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by a third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home.

• 
  jackie (@jackie39887705) reported 25 minutes ago

  @MikeTheNavyGuy1 @Rogers I’ve CANCELED ALL SERVICE FROM ROGERS !!!!!

• 
  Vern Fecteau (@dandoo65) reported 25 minutes ago

  @Rogers so internet/tv are down for past 6 hours at least, on phone with rep for over an hour, nothing, can send rep in 2 weeks!!!! So find out others are out as well, a tower is down, but the rep knew nothing… #flinflon

• 
  Paula Kearnan (@BARRACKp) reported 26 minutes ago

  @Rogers how brutal can your service get? Tried the tech bot chat Anna & got nowhere. Tried calling only to have a VM TELL ME go ask Anna!, but, I stay on the line to be told too long a wait; call back. I pay my bills, it ain’t cheap to get ultimate Automated FU. BE BETTER.

• 
  king of shadows (@Zish22) reported 26 minutes ago

  @Rogers how come when I call in to speak with someone your system hangs up on me without putting me in a queue? what type of customer service is that? Also why is near damn Impossible to get a hold of someone? honestly the worst customer service.