Rogers outages and service status in Nepean, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (91%)
- Internet (9%)
The latest reports from users having issues in Nepean come from postal codes K2J and K2G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 13 hours ago |
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Ottawa
|
Internet | 1 day ago |
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Ottawa
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Internet | 2 days ago |
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Ottawa
|
Internet | 2 days ago |
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Ottawa
|
Internet | 3 days ago |
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Ottawa
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TV | 4 days ago |
Community Discussion
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Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Boomer 🇳🇱 🇨🇦🇮🇱 (@feyenoordted) reported@highertrust @Rogers @Bell NFL CHANNEL HAS NO SOUND...(except on commercials). CNBC WORLD (with no sound) , not live in New York....Rogers gets over 400 a month from me. This is BAD
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Nathan Rehm (@ohtownrehm) reported@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
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Mel 🇨🇦 (@Melbell1013) reported@Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco
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Nathan Rehm (@ohtownrehm) reported@RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Nathan Rehm (@ohtownrehm) reported@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
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Nathan Rehm (@ohtownrehm) reported@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
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Nathan Rehm (@ohtownrehm) reported@RogersHelps I’m not interacting with anyone claiming to be FedEx — I posted the tracking label from the return. The order was never activated and was already sent back. Calling/chatting hasn’t been possible due to extreme wait times. Please escalate instead of sending scripts.
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Nathan Rehm (@ohtownrehm) reportedHi @RogersHelps, I need help deleting an unactivated Ignite order. Rep said would auto-cancel if not accepted. Purolator left it outside and I returned it. FedEx Track: 792007773926 (returned Oct 29/25). Acct#: 5-0661-8804 Please escalate to Order Mgmt to remove order + charges
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Nathan Rehm (@ohtownrehm) reported@RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.