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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Nepean, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 14, 11:17 AM EDT.
  • 61% Internet (61%)
  • 22% Wi-fi (22%)
  • 17% TV (17%)

The latest reports from users having issues in Nepean come from postal codes K2J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Rogers

Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Gatineau Internet 1 day ago
Ottawa Internet 2 days ago
Ottawa TV 2 days ago
Bells Corners Internet 3 days ago
Nepean Wi-fi 5 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

1 day ago
Gatineau

1 recent signals

1 day ago
Bells Corners

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix ...

  • Baking_Biscuits
    Baking_Biscuits (@Baking_Biscuits) reported

    @JamesonCanada @Berniceness @Rogers I know lots of companies who do it. I did IT Tech with one company who decided to outsource to Manila. They had record profits while it caused significant customer friction and cultural shifts within the firm.

  • MankindVsModFem
    Mankind vs Modern Feminism (@MankindVsModFem) reported

    Hey, @Rogers. When you force me to communicate with your AI when I call your offices, I'm going to change my service provider, even if the AI functions at the same level as a human being.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps Well thank you for your comments but no, I'm not talking to Rogers anymore. Including here. It is proven beyond all belief that the two companies between them have never listened to me and I paid. And paid and paid and paid. Not one cent and now moment more. Goodbye

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    @Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point

  • The0ldNerd
    The Old Nerd (@The0ldNerd) reported

    @CBC @Rogers you need to cancel Ron McLean now, without hesitation. You got rid of @CoachsCornerDC for less. Do the right thing...

  • digitech777
    Digitech (@digitech777) reported

    @Rogers your customer service wait time sucks 😒

  • whiteboywork
    chris (@whiteboywork) reported

    @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @Berniceness @Rogers @Rogers won’t respond unless you cancel your services or owe them money. After almost 50 years as a loyal customer, I cancelled all my Roger’s services after they contracted out their customer service to people that are clueless and always give contradicting info

  • drinklotsofh2o
    RichardYanker2U (@drinklotsofh2o) reported

    @LoveMy7Wood @RogersHelps Every time I would call Rogers I would start the call by saying “pass me through to customer retention because that’s where I’ll end up anyway”.