Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	15 hours ago
Ottawa	Phone	5 days ago
Ottawa	Wi-fi	9 days ago
Bells Corners	Wi-fi	10 days ago
Ottawa	TV	12 days ago
Ottawa	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Omar Elamam (@OmarElamam) reported 9 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 12 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 15 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Dave Connor (@DaveConnor60) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Christian Lee (@christianflee) reported 16 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  J.C. Beecroft (@jcbeecroft) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Dustin Gavin (@WeakTimeRunning) reported 24 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  mightyboink (@mightyboink) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Robert Kilin (@Robkilin) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  SamanthaLamb (@Spideewoman) reported 33 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  PARAGON CAUSE (@ParagonCause) reported 37 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  milkbeerdave (@milkbeerdave2) reported 46 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Meera Dilawri (@meeradilawri) reported 47 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  KK👨‍🦼🌈+ (@livingklife) reported 48 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Chris Bown (@CBownNotBrown) reported 54 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Ryan (@cliffyryan22) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  PARAGON CAUSE (@ParagonCause) reported 56 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crissie (@CrissieC) reported 5 minutes ago

  @CanadasLeafs @Rogers I chat with an online rep and get **** done better than waiting for a phone rep, it’s disgusting.

• 
  Laura Brown 🍁 (@thatgrrl) reported 6 minutes ago

  @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 12 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 15 minutes ago

  @RogersHelps They couldn’t even take down my phone number on a piece of paper to call me back!!!! A ****🤬🤬🤬🤬🤬🤬 piece of paper!!!

• 
  🎃 HoJam 🎃 (@HoJam23) reported 19 minutes ago

  @CanadasLeafs @Rogers i tried to cancel my rogers 3 years ago. they played tag with me for days on the phone. I'd wait 60-120 minuntes... spoeak to someone for 2 minutes and they would always say "this isn't my dept. let me transfer you". this went on for 4 days, over 24 hours total of wait time

• 
  Luker (@Ryan3Luke) reported 22 minutes ago

  @RogersHelps this is ridiculous that calling about no service and being told wait 3 days. It showed a repair was made and there is no outage. I’m telling you there is. #WhatdiscountDoIGet

• 
  Menna (@marmisto) reported 25 minutes ago

  @CanadasLeafs @Rogers 5 calls to them in a 1 week span (last week) average 2-3 hrs on each call just to get them to send a tech to my house bc our internet keeps dropping. Tech shows up 2 hrs b4 our time slot, gives the wife attitude saying “I don’t have time for this” Dog-**** company top to bottom

• 
  Janice H. (@moregrandma) reported 26 minutes ago

  @Rogers is just as bad. Also, they seem to think that everyone can read when they email 'contracts'. No verbal explanation given.

• 
  Lori King (@1loriking) reported 32 minutes ago

  @realtintie4 @Rogers Ya, screwed either way. Likely just gut service keep hi speed wifi & some cable

• 
  Michael Gallo (@galloots1313) reported 35 minutes ago

  @RogersHelps @416ash Your customer service is a joke and what led me to cancel my internet