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Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

CityProblem TypeReport Time
Ottawa Internet 6 hours ago
Ottawa E-mail 4 days ago
Ottawa Internet 4 days ago
Ottawa Internet 5 days ago
Ottawa TV 7 days ago
Nepean Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • a_shaily
    Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BDiesel6
    B Diesel (@BDiesel6) reported

    @duke_garry @cmcdavid97 @Rogers Agreed. Whether he can refuse the script or not, it’s sad and tells us marketing people for Rogers, Apple, Honda etc. are incompetent or target audience is those with low-self esteem. Brings trust and likability of all brands down a tad.

  • monark_23
    Monark Brahmbhatt (@monark_23) reported

    @Rogers Why does my ignite wifi keeps dripping on again-off again 7-8 times a day? Thanks to this **** I nearly lost 25 marks' submission... Is this what new models of the "best" brand do to their loyal customers? Should I port to @Bell ?

  • stenn
    stenn (@stenn) reported

    @RogersHelps My GB internet goes down and up multiple times a day!!!! My wife and I depend on it for work, my son for university. Plus you just raised my bill by $65. L5R3X2 postal code. Very frustrating! Fix it!!!

  • Matt_Woodworth1
    Matt Woodworth (@Matt_Woodworth1) reported

    @Rogers Spent way too much time on the phone with Rogers today. We still have no internet or TV. To help facilitate a timely resolution they canceled our service call. Sarcasm. One rep said it’s a general outage and the next guy we spoke to denied it. Help please. Someone?

  • PartyPig343
    Scottie Barnes (@PartyPig343) reported

    @Rich_Mellon @BlueJays @Rogers I think the issue could come in the budget while trying to sign one of the big name FA. With the reports of a 160-180 budget stuff could add up quickly. They probably have a plan, and might prefer some other guys more. Who knows.

  • MAAWLAW
    Mark Warner (@MAAWLAW) reported

    “… @Rogers… told the #CRTC the company found it hard to ‘get our head around’ the idea of continuing to fund a rival network [and] that… Citytv’s annual budget is much smaller than Global’s and redirecting the money will help City compete for more viewers in the West.”🤔

  • Priyanthn
    Priyanth Na (@Priyanthn) reported

    @RogersHelps Sure for PR this sounds great! However when you have a phone with advanced modem that allows higher speed and I’m sitting literally next to the modem, this explanation is unacceptable. I’ve used CAT5e cable and I have numerous interaction numbers explaining my case. No resolution

  • SteveI26827992
    Steve I (@SteveI26827992) reported

    @NHL - I’m done w/ this. Can’t watch…upgraded…STILL can’t watch. Please fix this !! @rogers/@Sportsnet

  • dhaakadchora
    Abhishek Verma (@dhaakadchora) reported

    @RogersHelps @Rogers My acc no for Ignite Internet is 896973963. I was promised my bill amount will continue the same, but now it has come to be doubled. Please fix the issue. I cannot pay $136 a month for a service plan of just $62.

  • ForeignElations
    Council on Fulsome Elations 🇨🇦 (@ForeignElations) reported

    Hey #cdnpoli is there actually a problem with #competition within _broadband_ if @Rogers buys @shawnmicallef? Tell me what you think!