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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 24, 1:05 PM EDT.
  • 61% Internet (61%)
  • 25% TV (25%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Rogers

Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, and Gatineau.

CityProblem TypeReport Time
Bells Corners Wi-fi 23 hours ago
Ottawa TV 3 days ago
Ottawa Internet 10 days ago
Ottawa Internet 10 days ago
Ottawa TV 11 days ago
Bells Corners Wi-fi 11 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

23 hours ago
Ottawa

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • whoispi
    paul i (@whoispi) reported

    @RogersHelps How does someone get technical support for mobile? Your automated system said “we’re busy” and hung up on me.

  • bryanbalcarras
    Bryan (@bryanbalcarras) reported

    @Boddy604 @Sportsnet @Rogers The app itself is terrible too.

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers Too many scam calls are getting through. Calls are being spoofed so they look like real calls with no spam warning from Rogers. Calls claiming Visa charges, service denial telling people to speak to someone to resolve issues. This is unacceptable!!! @CRTCeng

  • therealgonmun
    Gonmun/Bluesky bound (@therealgonmun) reported

    @Rogers I mistakenly paid to an old account instead of my new one. Now when I'm trying to get the payment transferred I'm being told I can only get a refund. AND your customer service rep is trying to sell me something after not being able to help. And when I call I get dc'd

  • ensanimal
    THE ensanimal (@ensanimal) reported

    @RogersHelps I guess it makes it harder to cancel your services if they won't let you speak with anyone.

  • CronkyMcSnipeS1
    Filthy-Mittz (@CronkyMcSnipeS1) reported

    @Talon_Jenkins94 @Rogers @NHL **** was like 16 a month like a year and a half ago

  • jonruss58570719
    Jon Russell (@jonruss58570719) reported

    @RogersHelps This was solved today by the Rogers team - and with awesome service. I would suggest a greater number of tech reps between 9pm and midnight - I spent 2.5 hrs waiting and got nothing.

  • Abhijee14150265
    Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported

    @RogersHelps Thank you unsure, as I just need to test also can we confirm why US with same network have better service?

  • adilmujeeb1
    Adil 🇵🇸 (@adilmujeeb1) reported

    @RogersHelps Yes i did cancel my internet 🛜 service. Can you advise how i can get the refund on to my credit card(original payment)?

  • canadiens_8
    canadiens_8 (@canadiens_8) reported

    @Rogers @Dr_Of_Style Raising your annual price again for the third year in a row. $390 after tax is robbery. No wonder your *********** are getting a bad reputation year after year. Ant wait to get rid of my phone service with you greedy bastards and switch to someone else.