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Rogers outages and service status in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Nepean, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 29, 12:33 PM EDT.
  • 52% Internet (52%)
  • 24% TV (24%)
  • 16% Wi-fi (16%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Nepean come from postal codes K2J and K2G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Phone 5 hours ago
Ottawa Wi-fi 4 days ago
Bells Corners Wi-fi 5 days ago
Ottawa TV 7 days ago
Ottawa Internet 14 days ago
Ottawa Internet 14 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

5 hours ago
Bells Corners

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Stu10171017
    AF (@Stu10171017) reported

    @RogersHelps I tried all the troubleshooting and nothing worked. The quality of service was poor

  • antonina_b69872
    Antonina Banks (@antonina_b69872) reported

    @PierrePoilievre @Bell @Rogers SERVICE AND SERVICES PROVIDERS

  • bunchofJss
    BunchOf (@bunchofJss) reported

    @Canucks @Rogers Damn Canucks really proud to post a video that shows they’re dissapointed about who they had to take…. And his dad is the coach. Yikes

  • bzubes
    Brett Zubot (@bzubes) reported

    @SportsnetPR **** you @Rogers 🖕🖕

  • Albertan_Man
    Albertan_Man (@Albertan_Man) reported

    @RogersHelps I’ve reviewed it and can confirm I was never told. All good. I’ve been a customer over 12 years but today is the last straw.

  • TomRoyce
    Tom Royce (@TomRoyce) reported

    @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

  • MauryaHarkesh
    H_Maurya (@MauryaHarkesh) reported

    @RogersHelps Tried several times calling given contact number but they do not pick call even after waiting 3 to 4 hours. Waited for them to pick 2 to 3 times since last week. Do you have any concrete solution?

  • kutupla
    Gustavo Soto (@kutupla) reported

    @RogersHelps No call back option either? You’re not really trying to improve your customer service..

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

  • tim2gill
    Tim (@tim2gill) reported

    @RogersHelps your service is very bad. On hold for 45min now and still waiting to get technical support. Not sure how you justify this.