Rogers Outage Report in Nepean, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (54%)
-
Wi-fi (14%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
-
Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
-
Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
-
Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.
-
Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
-
Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
-
Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
-
Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
-
kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
-
Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
-
Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
-
Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
-
Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
-
Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
-
Cyn Desjardins
(@KindlyCyn) reported
from
Ottawa, Ontario
Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.
-
Peter mann
(@Shlipps) reported
from
Ottawa, Ontario
@RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.
-
Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
-
Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Callie McPherson
(@mcphersoncallie) reported
@RogersHelps We purchased the NHL Live Subscription for $200+ last week and have been unable to login or access the subscription since. We would like to cancel our subscription and receive a refund. I have been unable to get ahold of a representative via phone or the chat feature
-
Matt Morin
(@mattmorin1337) reported
@_TiffanyWitcher @RogersHelps Never heard of them before but as someone who worked in the communication field before it could be a connection issue from your residence to the pole
-
jay
(@jay15814451) reported
@Rogers I really mean this when I say I never had a console and so I would like to have the ps5 please #FREE4KTVPS5
-
Matthew Smith
(@nonambiguous) reported
Hey @Rogers & @RogersHelps I'm cancelling all my personal and both my business accounts because you refuse to help solve my issue with @Brightstar. Hope it's worth it!
-
Jason Hodgson
(@JasonHodgson) reported
@RogersHelps hello friends, I need to make 2 changes to my account that I believe my move concierge was going to do. I also need to report a down wire. Can you help me as the hold times are 25min+ today?
-
Paper_Monkey
(@Paper_Monkey) reported
.@Sportsnet @RogersHelps why is it whenever I try to watch something on @Sportsnet app I have to sign back in yet it will never accept my cable account credentials? Don’t tell me I have to use a computer I don’t have a personal computer I have a cell phone & access to an iPad.
-
Mosi Bundu
(@MosiBundu) reported
They are not calling ****, because two of the most coddled #QB's are playing @TomBrady and @Rogers and @AaronRodgers12
-
Garner Tam
(@tam_garner) reported
@RogersHelps it is really appalling how disorganized your client service is. I have been trying to upgrade my services for two weeks, called in 5 separate times, have waited on hold for 40+ mins plus several times. Poor way to treat a client of 25+ yrs. My next call is to Bell.
-
alexotos
(@otosalex) reported
My internet is still really bad and @Rogers still doesn't have a solution. They refuse to acknowledge this widespread issue in the province and has been an issue since November since they enabled OFDMA on the upstream and blame our personal equipment. I do not recommend Rogers.
-
Brandon
(@19Brandon74) reported
@RogersHelps I have no internet in Whitby! Is there an outage?