Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	11 hours ago
Ottawa	E-mail	15 hours ago
Nepean	Internet	2 days ago
Ottawa	TV	2 days ago
Ottawa	TV	4 days ago
Ottawa	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Samantha (@samanthadolly28) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Dave Connor (@DaveConnor60) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  MB (@phail_m) reported 11 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Samantha (@samanthadolly28) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Steve Hutchings (@steve_hutchings) reported 12 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  JEM (@JEM19126745) reported 14 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  李乐尧 (@lileyao1998) reported 18 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  PJ (@PJ_Hinton) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Matt Clitheroe (@matt_clitheroe) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  @halo_nothing@mstdn.social (@halo_nothing) reported 23 minutes ago from Twin Elm, Ontario

  @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

• 
  techbombnews (@techbombnews) reported 24 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 30 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Roach_WC (@roachwc) reported 42 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Max (@ctmaxime83) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 47 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  J.C. Beecroft (@jcbeecroft) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Gerald Butts (@gmbutts) reported 57 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  PARAGON CAUSE (@ParagonCause) reported 59 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Jesperi (@cakeeater74) reported 5 minutes ago

  @FierySharky @Rogers @Sportsnet He sucks at his job he evaluates goaltenders like it’s still the 90s

• 
  Mike Jones (@Mike_Jones_1) reported 6 minutes ago

  @lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.

• 
  shane conohan 🇨🇦 (@shaneconohan17) reported 17 minutes ago

  @FierySharky @Rogers @Sportsnet Dude wtf

• 
  Dave Divjak (@JaysNiners4Life) reported 20 minutes ago

  @RealDonBradshaw @BlueJays @Rogers What a stupid post.

• 
  MW (@marcuswaters) reported 21 minutes ago

  @Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound

• 
  Tyler Goode (@BetheGoode) reported 23 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Are you for real bub like holy **** take a chill, teams have been doing this for yrs bub

• 
  Rodrigo Naranjo (@rodnar77) reported 25 minutes ago

  @RogersHelps Yea.. I have already done that. New phone and I was asked to switch to physical sim card perhaps rogers should look at their network instead?

• 
  ambam (@ItsReallyAmber) reported 27 minutes ago

  @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?

• 
  Jim Allan (@Jet_Wash) reported 33 minutes ago

  @RogersHelps Honesty, WTF is going on with the service? For the last 2 days, its been on again, off again. Mostly off. Which makes using the internet and TV problematic.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 34 minutes ago

  @RogersHelps Over 2 hours late to meet a 4 hour service window + over an hour on hold 4th event in 5days @Rogers A total service failure every step of the way. Maybe accept that you don’t want me as a customer…multiple services and Businesses since I started with you in 1994