Rogers

Rogers Outage Report in Nepean, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Nepean come from postal codes K2J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 03/25/2026 15:45

March 25: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • sashillington Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • steve_hutchings Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • JEM19126745 JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • DianeFisico Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • kinginxavier international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • Patrick_Leger Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • StevenChartrand Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • Papa_613 Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • meeradilawri Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueManta223 BlueManta (@BlueManta223) reported

    @RogersHelps @PUFF_FM After the initial outgae was for most of the day yesterday now the cable and internet is barely working again!,, what gives?,, how long is this going to go on for?,, it is day 4 now! Common get it together! Your service isn't exactly cheap!

  • thekinger Bob King (@thekinger) reported

    Well, @Rogers just keeps on failing …. At best, intermittent TV service and right at this moment no TV service. Day 4….I think it might be time to re-look at that other provider.

  • RonCrowder06 Ron Crowder (@RonCrowder06) reported

    @Rogers Hey Rogers, my ignite TV will not work properly after rebooting modem and TV box. Since you hang up on me due to "high call volume" and you won't start a chat online due to "high volume" sands this had been happening since Sat, how am I supposed to get it fixed?!?

  • momae1232 Pearhart (@momae1232) reported

    @RogersHelps It is absolutely appalling to what level of garbage your services are. I pay $850 per month to Rogers and have zero recourse when it doesn’t work. Pathetic and totally unacceptable

  • BuppyCrudwinter Buppy Crudwinter (@BuppyCrudwinter) reported

    @Rogers You bunch of absolute walrus vaginas, still no service. Figure it ******** out! My wife has actually been talking to me these last four days and I hate it! #rogersoutage

  • shit_dist_urber The **** Disturber (@shit_dist_urber) reported

    4 days out from the "event" and my @Rogers Ignite TV is completely unwatchable because it freezes every 30 seconds. My internet is sketchy at best. But to read articles from @CTVNews or @CBCNews the issues are behind us. My friends from #oshawa to #Stratford would debate that.

  • Celler6 Celler6 (@Celler6) reported

    @RogersHelps Monday night..aurora....ignite tv not working......which makes no sense because wifi is working....cant phone you guys because you dont answer...when the hell is all this going to be fixed

  • IronKnight905 🇨🇦 (@IronKnight905) reported

    @RogersHelps Please help, Ignite TV totally failed now as of 7pm. I'm here in Richmond Hill, ON postal code L4S. I tried calling Support but was dropped mid-call due to high volumes.

  • MisketisBill bill misketis (@MisketisBill) reported

    What's up with @Rogers? I can't even watch TV with ignite. Picture or sound keeps pausing. Thus has been happening since we got service back k on Saturday. I'd expect it to be fixed by now.

  • thebetaforce Beata Hilliard (@thebetaforce) reported

    @RogersHelps these IgniteTv interruption issues that still continue today is ridiculous. At my last straw with this garbage service. Bell is the devil but looks like I will be making a deal with the devil tomorrow.