Rogers Outage Report in Nepean, Ontario
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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Nepean, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Nepean, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Nepean, Ontario
Latest outage, problems and issue reports in Nepean and nearby locations:
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine West
(@Cat_West1121) reported
@RogersHelps L4N part of barrie experiencing large amount of wifi drops. not happy. trying to stream on twitch, and not even getting clost to the amount of download/upload speed i should be. supposed to be at 500 down only getting 17 down and 3 up. this is ridiculous
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💀Drayven aka RKG|DTested💀 @The Lab #BLM
(@DrayvenMF) reported
im going to talk to my roommate about switching isp providers from @Rogers its been more than a month now of me talking to them atleast once a week to get service techs out to my area to fix what they broke and its still not happening. im done paying for a service that i cant use
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jewel_runner
(@jewelrunner74) reported
.@RogersHelps fix the internet
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Tori Myles
(@torimyles) reported
from
Georgina, Ontario
@RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m
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Alex Bethke
(@MrAlexBethke) reported
Recently I upgraded my @rogers internet and its been a truly horrible experience, the absolute worst Ive ever had as a Rogers customer. Lost equipment, charged for fees that were specifically waived, 6+ hours on the phone, and now they are claiming I didn't return the old modem
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kerry lamb
(@kerrykakes) reported
@Rogers imagine calling somewhere and there being an almost two hr wait time (which is shocking) and they offer no call back service....yep its Rogers. Absolutely disgusting. Time to call Bell
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tweetsforteetz
(@tweetsforteetz) reported
@RogersHelps Come on! A two hour wait on the phone, and I dm'ed this account an hour ago. Thoroughly disgusted with this whole trajectory of nil customer service!
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Leanne Olson
(@AbandonedQuests) reported
Any tips on how to cancel home internet and home phone with Rogers? I keep sitting on hold via chat and phone only to find out that no one is authorized to cancel. @RogersHelps has advised me to phone the same generic number again. Has anyone had success with cancelling?
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I'm the captain now
(@RodPowers4you) reported
@kikithekrakra99 @TELUSsupport @RogersHelps You must have suffered brain damage because your tweet makes no sense. Go back to grade 9 english and learn how to write.
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tweetsforteetz
(@tweetsforteetz) reported
So, one hour ago I messaged @RogersHelps - 2 hours ago and still waiting on that silly "Live Agent", and waiting on the phone for 1 1/2 hours. The Worst CSR Award goes out to #Rogers, slightly ahead of #Bell. This is shameful. Are you really that short-staffed?