Rogers

Rogers Outage Report in Nepean, Ontario

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The latest reports from users having issues in Nepean come from postal codes K2J and K2G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Nepean, Ontario 12/16/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Barrhaven, Ottawa, Orléans, Gatineau, Nepean, Kanata, Bells Corners, Stittsville, Gloucester and Greely.

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City Problem Type Report Time
CanadaBarrhaven Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOrléans Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • nicksimmons24 Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • 11bkjimena Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • LouiseOgilvie2 Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • jennybird70 Jennifer Julian (@jennybird70) reported from Templeton, Québec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • adibene1970 AnnamariaDiBenedetto (@adibene1970) reported

    Anyone else having issues with making calls via @Rogers?? I am teaching from and have to touch base with some parents and can't!!!!! 🤬😡🤬😡 @RogersHelps

  • dakiduck Allison Hughes (@dakiduck) reported

    @EastCoastLisa @aredlight1 @Rogers Internet is working. Just Cell phones are down.

  • BobbyTallNH Oliveira (@BobbyTallNH) reported

    @RogersHelps imagine having a failure this large and communicating constant to your customers. How is this level of customer service failure possible?

  • Souvik_Dec25 Souvik Majumder (@Souvik_Dec25) reported

    @Rogers there is no network in Fido connection for last 2hrs. I am expecting some urgent calls. When can I expect the issue to get resolved ?@RogersHelps

  • think_4self MY OPINIONS🇨🇦🇨🇦🇨🇦 (@think_4self) reported

    @canmericanized @RogersHelps Just saying, I was in Egypt during the arab spring. Cell phone companies was ordered to their shut down services. Almost 80M people had no connection. With the martial law talks going around, this might not be a coincidence. I hope I am wrong

  • mrmikeMTL 🇨🇦Mr. Mike🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 #eduMike (@mrmikeMTL) reported

    @RogersHelps I need a new phone. I hope there is some great deals after this. Service disruption...might be a good time to switch after all these years.

  • guy369 Guy (@guy369) reported

    @divinedefined @Rogers I just heard my friends sisters car got stolen last night. They had Rogers cameras outside, and all four cameras weren’t recording due to their outage. This is really terrible!

  • canada1214 canada12 (@canada1214) reported

    Trying to activate wifi calling it’s says contact Rogers but how? If you don’t have network... Tried chat option but the guy on other side didn’t understand anything... if you have any solution please answer it’s urgent @RogersHelps @Rogers

  • ptakeda Paul Takeda 🇨🇦 (@ptakeda) reported

    @ambermac @RogersHelps For those who’s cell is down (mine isn’t) try WiFi calling. I just tested it on my phone and it works.

  • sassy24242000 rene (@sassy24242000) reported

    @RogersHelps @Rogers Same here still down