Rogers outages and service status in Nepean, Ontario

Problems in the last 24 hours in Nepean, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Nepean, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nepean, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	10 hours ago
Bells Corners	Wi-fi	2 days ago
Ottawa	TV	4 days ago
Ottawa	Internet	11 days ago
Ottawa	Internet	11 days ago
Ottawa	TV	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Nepean, Ontario

Latest outage, problems and issue reports in Nepean and nearby locations:

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Nick Dumoulin (@dumoulin_nick) reported 4 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 11 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 18 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  BMSR (@BMSR18) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 22 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Franz Holtz (@TWFS) reported 26 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Franz Holtz (@TWFS) reported 27 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Samantha (@samanthadolly28) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Montse Zidan (@MontseZidan) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Samantha (@samanthadolly28) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  BippinQueen (@BippinQueen) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Rick Haga (@RickHgr) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  JEM (@JEM19126745) reported 39 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Maribeth (@stronggalbeth) reported 41 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  Corgi Durst 💙 (@shakenbridge) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  @sallycthomas (@sallycthomas1) reported 52 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rayan (@rayansadri) reported 29 seconds ago

  @RogersHelps pls provide a direct number + email + any contact so I can contact directly regarding this issue .. !

• 
  Gabriela Cecilia (@gabycecilia82) reported 3 minutes ago

  @rogershelps @rogers you guys have actually broken me. After being on hold for hours, speaking to 5 different customer agents & 2 managers I’m no closer to resolving my issue than I was when I started. Every call was a start from scratch. I have no more strength for you.

• 
  Rick1983🇨🇦🪬🌎 (@ricksvelo) reported 4 minutes ago

  If you ever switch from @Rogers to @Bell you’ll realize how amazing Roger’s is! Bell might be the worst reception ever. I’m not sure why I even pay for it. Unreal

• 
  Dr. Sandra Mutilva (@SandraMutilva) reported 7 minutes ago

  @RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!

• 
  Sanka Jayasundera (@Zenblime) reported 7 minutes ago

  @Rogers This organization is a thug! The call centre and online help say one thing and then the organization does another. They asked me to open a dispute ticket and give me all the ifnormation that i should add to it and when I do they go ahead and reject it. GARBAGE!

• 
  Tim (@TimJArmstrong) reported 13 minutes ago

  This is what happens when you do business in an monopolized environment. @rogers and @bell have horrible customer service because they do not give a **** about customers. They are only concerned with quarterly profits!

• 
  jane doe (@Blubb3ry) reported 16 minutes ago

  @alancross @Rogers The more money they make the less service their customers get!

• 
  XC Techs (@xctechs) reported 18 minutes ago

  @RogersHelps I've been on hold w@ cust service 4over 30mins after being transferred from Credit Operations. 4 past 20days, everytime I call "We're extremely busy, call back later." Now myaccount past due, new bill has been issued, and I've been charged late fees because I can't reach anyone.

• 
  May Daze (@DJMayDaze) reported 22 minutes ago

  @RogersHelps Other companies don't do that. It's too bad you are the only service in my area.

• 
  Atomic Sh0cKer (@AtomicSh0cker) reported 23 minutes ago

  @MeasureMyHole No big loss really. @Bell and @Rogers has **** service across Manitoba!