Rogers Outage in Delhi, Ontario

@RogersHelps hi there I can’t connect a friends phone to my wifi? I’m on my wifi but their phone shows wifi but it has an “!” Beside it? Can you help me out? I know you’re busy with the outage right now but I hope you can help me.

I’m sorry but the @BlueJays are playing tonight and not on tv in Ontario? Wtf? @rogers @bell you should be ashamed

@RogersHelps She has no internet no phone an hour and a half away my wife sister who is on account is out of province, phone was to stay connected until 19th you cut her off on 16 she has no way of contacting you a person call my wife from her work to let her know n she cannot help working

@RogersHelps Then please fix

@Rogers unbelievable my wife is trying to get her 92 year old mom phone reconnected because they disconnected on the 16th instead of the 19th and Cassie the customer service rep was of no help at all , we live an hour and a half away and her mom is moving close to us on the 19th

@RogersHelps @elefontpress Day 5 w/o internet in Ottawa ... with only a "thanks for your patience" from Rogers ... no info about the Rogers service outage, no ETA for resuming service ... will be looking at alternatives

@CFRAOttawa It would be very helpful if you could get some answers from @Rogers about internet service.Many people getting frustrated with poor service, if any!

@RogersHelps DM provides no info/ETA for resumption of service. I’m not able to work without internet & now thanks to Ignite don’t have cable, which is also tied to wifi. @bell if I switch internet/cable/cel to Bell, can you let me know how long it would be to get set up in K1V area code?

@RogersHelps I know you can only pass on the info you are given, but it's the quality of that info that is frustrating. As more areas get power restored (Ottawa) internet access is still not available. Is the delay because of lack of power, damage to physical infrastructure ....?

Any chance @Rogers internet will ever be connected in Barrhaven again? I spoke to several people yesterday in my community and we don’t get it. Power is back. No trees down and @Bell is working fine. Tonight will be night 6 for us. Some feedback from @RogersHelps please. ETA?

@RogersHelps complete blackout since last Saturday! The lack of communication seems to be par for the course considering the astronomical prices we pay. The least @RogersHelps could do is update the affected customers with a real response and notfrom a Bot.

It’s not @hydroottawa’s fault because they’re working around the clock. @RogersHelps though has no excuse why their mobile service is choppy / doesn’t work because Bell works. Overall #Ottawa need to take a better look at our bad infrastructure and find solutions! #ONStorm #Ward9

@Rogers why dont you fix my ****** cable outside that I pay $100s every month for. **** your ****** service

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld