Rogers outages and service status in Elm, Ontario

Problems in the last 24 hours in Elm, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Elm, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Elm, Ontario

Latest outage, problems and issue reports in Elm and nearby locations:

• 
  CathyACummings (she/her) (@CathyACummings) reported 51 minutes ago from Mississippi Mills, Ontario

  @RogersHelps I went down that rabbit hole earlier in the week for 5 hours with zero resolution, so no, I won't be doing that.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carolee Herbert (@Cherbert50) reported 7 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  The Impatient Tourist (@ImpatienTourist) reported 10 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 11 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Rogers sucks the most. Years ago I worked for them and quit because of the way they did business.

• 
  Sharon (@TheSharonHope) reported 12 minutes ago

  @Rogers why is your wifi never working? How am I supposed to work from home now?

• 
  GoJays (@GoJays) reported 17 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  BNKB (@banknotekb) reported 18 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Ria Riaz (@RoastedKeyboard) reported 18 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Bonnie Lee (@stitchlady) reported 19 minutes ago

  @RogersHelps the batteries in my remote were down to 56% so I put new batteries in but it still says 56%. I used brand new batteries. I’ve had this happen before with remotes. I even restarted my TV box. Why doesn’t it show the batteries at 100%?

• 
  quaffer (@quaffer) reported 20 minutes ago

  /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

• 
  BURNSY99 (@rgross36) reported 21 minutes ago

  HEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS