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Rogers outages and service status in Stittsville, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Stittsville, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 24, 4:44 PM EDT.
  • 56% Internet (56%)
  • 15% Wi-fi (15%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Stittsville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stittsville, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Carleton Place, Carp, and Nepean.

CityProblem TypeReport Time
Ottawa Wi-fi 3 hours ago
Ottawa Internet 3 days ago
Ottawa Internet 3 days ago
Bells Corners TV 3 days ago
Ottawa Internet 5 days ago
Ottawa Internet 6 days ago

Nearby cities with recent reports

Ottawa

7 recent signals

3 hours ago
Bells Corners

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kerina_14
    Kerina (@kerina_14) reported

    @RogersHelps I've been trying to do this since May 14. Instead my plan automatically changed and my new bill is over 100$ more. Its not working and when I try and contact someone to make the change the chat ends or drops just as they are about to change it. Funny coincidence

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.

  • jmaandfriends
    JMAK (@jmaandfriends) reported

    @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

  • _RanjanSoni
    Ranjan Soni (@_RanjanSoni) reported

    Is it just me or @Rogers has become really horrible with customer service. Was on chat for over 2 hours twice in one day and both times the chat ended when my turn was due. Tried calling them but was on hold for over 2 hours. Maybe it is time to let go of them & look elsewhere.

  • ChessStudio
    Rick Austin🇨🇦 (@ChessStudio) reported

    @RogersHelps Your own outrage map says there is a service disruption that will be resolved in an hour. It's been saying that all day. It's now 1:15 am and there's still no service and it still says the service will be restored in an hour....

  • ChemicalHolly
    Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported

    @islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.

  • shynewsguy
    a (@shynewsguy) reported

    @RogersHelps Thanks for the reply, I appreciate you! Issue is resolved now. Please provide feedback to Roger's that if a client's services are down, the client needs to be informed. Rogers outage map was not working and no info from phone/chat support or AI Anna. Customers left in the dark

  • LeeLeeCDN
    🦋 (@LeeLeeCDN) reported

    @Comwave @RogersHelps Huge fail… Old service disconnected before new modem arrived/ connected. Bed-bound mom’s only source of entertainment is tv. Can’t tether from phone becos Im going to the office to get work done that I expected do from home. No help from Comwave. Brutal.

  • nickl007
    NickL (@nickl007) reported

    @RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent