Rogers Outage Report in Kanata, Ontario
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The latest reports from users having issues in Kanata come from postal codes K2L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Carleton Place, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Nepean |
TV | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@RogersHelps Still no @fido service! What is happening here?
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D Skene
(@dskene) reported
@RogersHelps @midlandphoto Some? I haven’t heard of a single person not having problems. Perhaps you can proactively AUTOMATICALLY credit people for two days worth of service so that your lines won’t be inundated with calls. That would be great customer service for this problem.
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Tim Calbert
(@CalbertTim) reported
@RogersHelps Can’t believe how badly you’ve messed up. No service all day. You realize the impact you caused. I’m glad I don’t have a contract and can switch providers tomorrow.
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Karen Varzé
(@KarenAnne123) reported
@RogersHelps Mine still is not working!!
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Elisee
(@ellybabesxo) reported
@blazin_errl @matt0126matt @RogersHelps Are you on ignite though? Ignite spreads the bandwidth for internet across all your devices including your tv- which can never actually be turned off. There are only 2 hardwire ports and the modem resets itself about 4 or 5 times a day… I’ve had it for a year now and it’s horrid
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Loraine
(@macbase8) reported
@CBCToronto Solid outage, nothing intermittent! No landline and unable to work and I’m sure there will be no credit from @Rogers
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Peggy Blair
(@peggy_blair) reported
@ZoomJer @RogersHelps My voicemail doesn't work properly either. I used to be able to reply directly to VM messages by hitting 8 and 1 and that doesn't work anymore.
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Miss Iwmmob American Made
(@Westmountgal) reported
@RogersHelps is it the Huawei equipment you installed? Check Loxcel and you will see all the Huawei equipment all over Canada that Rogers installed and now the outage? There is no excuse for poor risk management.
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Dirt Road Queen ♡
(@DirtRoadQueen__) reported
@Rogers is ******* useless. I love having no cell service or data
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Frank bartella
(@bartella_f) reported
@RogersHelps @Rogers @Rogers you have no issue sending me a text reminding me to pay a bill, but to send a text about the outage or an update is very difficult. Disappointing, the amount of money we pay you monthly and keep us in the dark.