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Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kanata, including 1 direct report.
  • The most common problems reported in this area mention TV, Wi-fi, and Internet.
  • The most recent signal from this area was received Aug 7, 10:01 PM EDT.
  • 40% TV (40%)
  • 27% Wi-fi (27%)
  • 20% Internet (20%)
  • 7% E-mail (7%)
  • 7% Phone (7%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Ottawa TV 20 hours ago
Ottawa TV 2 days ago
Ottawa E-mail 2 days ago
Nepean Internet 3 days ago
Ottawa TV 4 days ago
Ottawa TV 6 days ago

Nearby cities with recent reports

Ottawa

5 recent signals

20 hours ago
Nepean

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • MrJR0986
    Mr. J.R. (@MrJR0986) reported from Carleton Place, Ontario

    @Rogers is there a service outage in the Lanark County/Ottawa area? #rogers

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • halo_nothing
    GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • openhbar
    openhbar (@openhbar) reported

    @RealDonBradshaw @BlueJays @Rogers Wtf man, another crazy take.

  • Alaidh
    Sharon Murphy 🇨🇦 (@Alaidh) reported

    @Rogers has the worst customer service. They have now locked me out of my email, for no apparent reason and their supposed 24 hour tech support? Closed! I am SO upset!

  • mathien17_
    🇨🇦mathien17_ (@mathien17_) reported

    @Rogers For a company thats worth $25 billion and this is the customer service were getting.

  • AR_Vancouver
    🇨🇦Rupee D (@AR_Vancouver) reported

    @Kuljeet123r @Rogers Telus is answer. Try it and you won’t regret. They have best Fiber internet and best customer service.

  • Scissorb0i
    Christopher Castle (@Scissorb0i) reported

    @RogersHelps So as a customer at this point in your understanding of this issue, you believe it’s my job to do more to resolve this failure of service? That’s the level of service excellence your company provides?

  • SpitsLeafsFan
    Cam (@SpitsLeafsFan) reported

    Again said it before I will keep saying it **** @Rogers @Sportsnet

  • sxysndwch
    Emotional Black Hole (@sxysndwch) reported

    @cwiltzy @Rogers Dropped them at home and for work. 500 lines because of thier horrible practices.

  • KarlMagnonMan
    Solid Shatner (@KarlMagnonMan) reported

    @RogersHelps That’s irrelevant. I’ve followed all the steps (no dashes or box #’s etc) and it’s just not recognized (according to YOU) by Canada Post, and yet I get mail w/o issue. The PROBLEM is trying to speak to a live operator to correct this and I can NEVER get through.

  • nadaliebardo
    Nadalie (@nadaliebardo) reported

    @RogersHelps Why is there an outage for the second time this week? Third time if I count the TV being down. I have to work. Be reliable.

  • Kuljeet123r
    Kuljeet Singh (@Kuljeet123r) reported

    @RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.