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Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Kanata, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received Apr 9, 3:00 PM EDT.
  • 38% TV (38%)
  • 33% Internet (33%)
  • 10% E-mail (10%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carp, Nepean, Stittsville, Carleton Place, and Kanata.

CityProblem TypeReport Time
Ottawa Phone 18 hours ago
Ottawa TV 19 hours ago
Ottawa Total Blackout 2 days ago
Ottawa Internet 3 days ago
Ottawa Internet 3 days ago
Ottawa Internet 3 days ago

Nearby cities with recent reports

Ottawa

9 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • thevioletberry1
    TheVoiletBerry (@thevioletberry1) reported

    @RogersHelps There has been internet outage for multiple customers in Belmont SW, Calgary since today morning and the issue hasn’t been resolved after 8 hours. Surprisingly the Rogers website says there is no outage anywhere. We are still out of internet and no way to track the progress

  • debosski
    Marcin Debowski (@debosski) reported

    @RogersHelps @KjennerBrian @NBATVCanada channel keeps loading and never works on your rogers xfinity app , its been more than a week now … fix it pls

  • rparkington
    Ryan Parkington (@rparkington) reported

    @RogersHelps looks like the email issues on iOS are now fixed but still unable to sign into Rogers Xfinity Stream. Any updates?

  • Atul_Prajapati_
    Atul Prajapati (@Atul_Prajapati_) reported

    @Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada

  • friezwiththat
    junior chicken (@friezwiththat) reported

    @Rogers it’s such a fun experience having no internet & not a way to fix it 🥰🥰

  • squidthunder
    Mark Squires (@squidthunder) reported

    @just_jonny1980 @Rogers With Bell, I'm just running 1 tv box and the rest of the TV , I use a firestick with the Bell TV app. No issues. Great wifi

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps what is the problem with the MyRogers app? I constantly have to delete it and reinstall. I keep getting a message that said something went wrong. It’s OK it’s our problem. This has been happening on both my iPhone and iPad.

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @RogersHelps this has happened MULTIPLE TIMES. sporting events & network shows. last night I tried to watch Vancouver Canucks vs Vegas Golden Knights on SportsNet Pacific (SNP) while out. also Edm v Utah on SN1 not possible do I now have to pay more to watch shows away from home?

  • shawnasativa
    shawna (@shawnasativa) reported

    @RogersHelps i waited online for a rep just to be disconnected after 2.5 hours as soon as i got to the front of the line. just send me the link to simply cancel it ONLINE without having to talk to anyone. i know this is possible because i’ve done it before. or did you remove that option??

  • oilcanadian4
    Canadian Oil 🇮🇱 (@oilcanadian4) reported

    @TELUS: 20 years of loyalty, 2 hours on hold, zero help. I’m done. Hello, @Rogers