Rogers Outage Report in Kanata, Ontario
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The latest reports from users having issues in Kanata come from postal codes K2M, K2L, K2W and K2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Carleton Place, Gatineau, Stittsville and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Laskinite: A Shiny Gem ❄🚲🥓🍻🍦
(@Laskinator2) reported
from
Ottawa, Ontario
Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa
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next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa
(@TrevorWThompson) reported
from
Ottawa, Ontario
Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Newlydisabled1
(@newlydisabled1) reported
@RogersHelps Did anything*. 12 years of loyalty and the one year the world is affected we get punished by having no service. We’ve had crappy internet, overpriced cellphone plan, I’m using a broken cracked iPhone X. Was offered a $6.00 credit and now they want $7000…
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Dilip Ss
(@dilipssnal) reported
@Rogers Hello team, I am extremely frustrated for being a loyal customer. Let me explain you: 1. I completed 24 months contract , I paid 72.97(inclusive of taxes). Also this includes plan+device. This could be a promotional offer, but how can 24 months(plan + device ) = 72.97
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(((Michael '@jack & @biz love Nazi $' Cozens)))
(@michaelcozens) reported
@RogersHelps why do you not offer 2 factor authentication on your customer accounts? This is appallingly negligent on your part; 2FA has been standard security for a decade. Hugely disrespectful to your paying customers, and highly unprofessional. Shame on you. #BreakUpRobelus
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Luis Carrión
(@luiswcarrion) reported
@RogersHelps Seems the issue is the 5G, changed the network mode to GSM/HSPA/LTE so connected to LTE and no problems....
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Zombie Overlord
(@_zombieoverlord) reported
GODDAMMIT @Rogers get your **** together Friday I had no home internet, today I have no home internet yet again what good are you?
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RmindsMeOfThis
(@RmindsMeOfThis) reported
I’ve been told that @Rogers has no intention of fixing the severed cable but keeps stringing customers along. So much for that “obsessive” customer service @JoeNataleBLP #RogersSucks
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Marcin
(@MJalty1587) reported
@RogersHelps The internet was working fine till 1230pm and has been down for 2.5 hours now, my account details don't matter.... check the service area and see how many reports you've gotten so far.... I've seen that you're getting reports from Ottawa, Toronto and Montreal and that's not all
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That guy Alex
(@xxHazzardousxx) reported
@RogersHelps rogers made over 3.5 billion dollars at their Q2 earnings call, yet my home internet has been down for an hour today and 8 hours Friday. Its time to nationalize the telecoms. #cdnpoli which of you is brave enough to do it @theJagmeetSingh ? My moneys on you. Please.
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Paul Cadiente
(@paulcadiente) reported
Hey @RogersHelps, my Rogers Ignite TV is choppy, equally on wi-fi and I have also plugged straight into the Ignite Modem (ethernet) - are we experiencing any interruptions on the Ignite TV network?
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Newlydisabled1
(@newlydisabled1) reported
@RogersHelps I’ve been doing that the last 6 days. You can’t do anything because it was cancelled “due to nonpayment” although we’ve been complaining all year and nobody did anhrbinf but give us a $7000 bill. We have to pay for a service that we don’t get to use.