Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 12 outage signals in the last 24 hours around Kanata, including 12 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 21, 1:46 PM EDT.
- Internet (34%)
- Wi-fi (22%)
- TV (19%)
- Total Blackout (13%)
- E-mail (6%)
- Phone (6%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 6 minutes ago |
|
Ottawa
|
Internet | 5 hours ago |
|
Ottawa
|
Wi-fi | 5 hours ago |
|
Ottawa
|
Total Blackout | 5 hours ago |
|
Ottawa
|
Wi-fi | 5 hours ago |
|
Ottawa
|
Internet | 6 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
-
Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕
-
Charlie (@charlieinottawa) reported from Ottawa, OntarioSafe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
-
Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
-
Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
-
Mr. J.R. (@MrJR0986) reported from Carleton Place, Ontario@Rogers is there a service outage in the Lanark County/Ottawa area? #rogers
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
-
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
-
Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
-
MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
-
Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
-
Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
-
Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.
-
J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
-
BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
-
Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
-
Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
-
DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
-
Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Kdd2904 (@kdd2904) reported@JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se
-
Carole Farhall (Khaligirl) (@CaroleFarhall) reported@Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true. I asked for an email to confirm everything and was told I would get itwithin72hrs
-
Kanav Mehta (@KanavMehta7) reported@RogersHelps Your stupid website doesnt work and keeps increasing the restoration time.
-
Joey Prefontaine (@northshorejoey) reported@JustMeJamie64 @Rogers My recent call had this woman who didn't speak English, couldn't enunciate her words and mumbled. When you take Jobs away from Canadians in Canada and move your call center to countries that pay less to save money will never have customer service.
-
Don Bradshaw (@RealDonBradshaw) reportedKudos to @JoeyVotto for actually discussing Vlad’s struggles as a real problem, and actually posing possible solutions. Those inside the @Rogers @Sportsnet Mothership are all just waiting for him to break out of his ‘funk’, as if it was a week-long slump. #BlueJays #BlueJays50
-
carbsarelife (@sumptuoussamosa) reported@RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.
-
Kai (@nailwurm) reported@odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒
-
Abi 💜 (@h_abi16) reported@RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.
-
Julie Forrest (@jforrest) reportedI’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)
-
CptNash (@CptNash2) reported@JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.