Rogers

Rogers Outage Report in Kanata, Ontario

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Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kanata come from postal codes K2M and K2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kanata, Ontario 12/26/2025 23:15

December 26: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Gatineau, Barrhaven, Kanata, Bells Corners and Carleton Place.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaNepean TV
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaStittsville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • Patrick_Leger Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • sashillington Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • Papa_613 Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • steve_hutchings Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • StevenChartrand Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • kinginxavier international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • JEM19126745 JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • meeradilawri Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • hudsonjane5 jane hudson (@hudsonjane5) reported

    @RogersHelps Wtf, Rogers!!?? Are you kidding me? No phone service, for hours. Some of us have to do our jobs.

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported

    @RogersHelps what the hell? This is not ok. How long will service be out? It's Monday!! The first day of the work week! #fail

  • chelciachick chelcia pratt (@chelciachick) reported

    @Rogers I know your service is down, when is it expected to come back online? I can not use my phone or text messages.

  • BrowncoatJess 🎃💀 Hesitant Skeleton Jess 💀🎃 (@BrowncoatJess) reported

    @Rogers is there an update to what's going on? Because my work is dependent on my phones and they're completely down I can't even check my voicemails

  • hawkristina Kristina (@hawkristina) reported

    @RogersHelps I am in Winnipeg and have no service

  • gan135 Ganesh (@gan135) reported

    @RogersHelps Is there a issue with rogers network ? Not able to make calls since today morning

  • PaulBforReal 🌊🌊🌊🌊 JPB🌊🌊🌊🌊 (@PaulBforReal) reported

    @RogersHelps @Rogers So, my elderly mother doesn't have email or social media, and she's stuck in Canada while I'm stuck here in the US, but I can't contact her due to your awful service. Any chance of an...oh, I don't know...AN UPDATE?! #Rogerssucks #Rogersisterrible

  • julialove1132 julie🦋 (@julialove1132) reported

    @RogersHelps Fix it

  • BordeauBrigitte Brigitte Bordeau (@BordeauBrigitte) reported

    @RogersHelps This is horrific! In this time of a pandemic and people are isolated and cannot contact anyone or call emergency services! And not for a few minutes it’s been at least 8 hours! Unacceptable!

  • ColonelAngus17 Colonel Angus🍊🌹 (@ColonelAngus17) reported

    @Rogers cell service is down in Peterborough Ontario. I'm sure they will adjust your bills accordingly. @RogersHelps