Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 9, 7:39 PM EDT.
- Internet (73%)
- TV (20%)
- Total Blackout (3%)
- Wi-fi (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Rogers
Rogers is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, Carp, and Carleton Place.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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TV | 8 days ago |
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Total Blackout | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly (@AlbertanKelly) reportedMy internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.
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Gail Reeves Reid (@gareeves) reported@RogersHelps @drodro1924 Well for the past few weeks my calls are dropping- call fail or I have a bad connection.
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Dave Teixeira 🎧 (@davedotca) reported@RogersHelps You're just gaslighting me now. REVIEW clicked on the offer, did not work, called your "customer care team", they said I was not eligible, you too said that, Rogers sends me an email to finish the process, I cannot & U R encouraging me to finish the process. Do I have that right?
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Telly. (@iheartTELLY) reported@RogersHelps Hi. I’ve been on hold for nearly an hour and a half and my call has yet to be answered. I require technical support to address an issue with my home internet connection.
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Mack X (@Mack_7328) reported@RogersHelps @xxxDADDYCOOLxxx Oh please. I've spent over 8 hrs on hold in the last 3 days only to be disconnected BY YOU each time. Now I have to take more time to go to an actual Rogers physical store to cancel my account. Canada's tech oligarchy sucks.
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Jessica (@SuckMySocks12) reported@Rogers having a connection issue?! No! Say it ain't so! Seriously, again I ask, what is the point of doing your nightly updates if **** like this always happens? These "updates" obviously do diddly squat.
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BCSnowbird (@Finsup22) reported@RodMakeKidsBald @Rogers Hear hear. Never understood the Blue Jay love out west. We’re taught to hate all things Toronto ( even more so as of yesterday) but fawn over the Jays. Hoping that stops now
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Billy Tucker not silly Fu*ker 🇨🇦 (@thetruckbrokers) reportedI’m so pissed @Rogers I cut the cord, **** them. I’m only one guy but you can too. My sister lives in Vegas and I am now a proud T-Mobile customer. My cell bill dropped to 24.95USD/month and a free iPhone. I hate supporting USA BUT I HATE ROGERS MORE!
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Bob Pickard (@BobPickard) reported@UniforTheUnion @Rogers The abrupt way Rogers turned off these stations was needlessly disrespectful to the employees let go and to the people in the communities affected whose listenership over decades supported the company with advertising dollars. You just don’t deal with staff and consumers so callously – no notice and crappy communication like they mean nothing. But this is the culture of Rogers under Edward Rogers and his beancounter CEO who don’t have the character and class to treat their stakeholders right.
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MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@RogersHelps Two nights in a row I had no internet over TV. Why is my bill so high if you can't provide reliable service. The first night was hours and last night was all night. I'm going to switch to Bell because these happens too often. 😡