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Rogers

Rogers outages and service status in Kanata, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 18, 8:08 AM EDT.
  • 57% Internet (57%)
  • 14% Wi-fi (14%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carleton Place, Carp, Bells Corners, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa TV 2 days ago
Ottawa Wi-fi 2 days ago
Ottawa Internet 3 days ago
Ottawa Internet 4 days ago
Ottawa Wi-fi 4 days ago

Nearby cities with recent reports

Ottawa

57 recent signals

1 day ago
Carleton Place

2 recent signals

4 days ago
Carp

2 recent signals

4 days ago
Bells Corners

2 recent signals

4 days ago
Nepean

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • whereiwalkphoto
    Where I Walk... ๐Ÿ‡จ๐Ÿ‡ฆ (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps ok, thank you, I'll call them. if they can't help... then what?? ๐Ÿ˜•

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • xRayFusebox
    Mark~R ๐Ÿ‡จ๐Ÿ‡ฆ (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • That80sG
    Jet-Senator ๐Ÿ’ โœˆ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • lebaneseogre
    me posting my Ls ๐Ÿ‡ฑ๐Ÿ‡ง๐Ÿ‡ต๐Ÿ‡ธ (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. Iโ€™ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • halo_nothing
    GL1TCH_Sฯนฮ›Rฮž_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • feathermoss
    Canadian Chick ๐ŸŒฒ๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒŽ (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • whereiwalkphoto
    Where I Walk... ๐Ÿ‡จ๐Ÿ‡ฆ (@whereiwalkphoto) reported from Carleton Place, Ontario

    @Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed ๐Ÿ™„got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • whereiwalkphoto
    Where I Walk... ๐Ÿ‡จ๐Ÿ‡ฆ (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. ๐Ÿ˜• they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PistolP50122591
    Peter ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡น (@PistolP50122591) reported

    @RogersHelps are you ******* kidding me! Why is the your feed keep going down during overtime!

  • bobmcdoogal
    Bobmcdoogal๐Ÿ€ (@bobmcdoogal) reported

    . @RogersHelps internet down in Ottawa. When is it going to be fixed?

  • tuputocreador
    telasalfonso (@tuputocreador) reported

    @Rogers your customer service is so confusing I've been on hold for more than 1 hour waiting for an agent to help me out, then I went to your website and the help chat says that you're talking with one person, but when they text you are three different names. How come?

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps Haha funny. You may care, but the company that employs you doesn't care. Over the last 6 weeks I've probably spend over 10 hrs on the phone with your employees, every time i think the issue has been resolved, only to find out nothing has been resolved. It's rinse n repeat.

  • ScottPolhamus
    Scott (@ScottPolhamus) reported

    @RogersHelps For one of the largest companies in Canada Iโ€™m shocked at the service tbh. Sometimes I think bell and rogers take too much advantage of their government protected monopoly

  • sophie_everine
    Sophie (@sophie_everine) reported

    @FidoSolutions @MattGalbino @RogersHelps Itโ€™s been down since 7am. Please give update!!!

  • WhoCntrl
    iVu (@WhoCntrl) reported

    @RogersHelps System was giving some kind of error of declined identification. She called the customer service of store may be or not sure where but they told her to email some department and then she asked me to come back later without any specifics when

  • TPS_32Planner
    Retired. Vive le Canada ๐Ÿ‡จ๐Ÿ‡ฆ + ๐Ÿ‡ฉ๐Ÿ‡ช ๐Ÿ•Š ๐Ÿ‡บ๐Ÿ‡ฆ (@TPS_32Planner) reported

    Crazy. Will my @Rogers Internet (only) bill of $102.90 go down?

  • Poppins1971
    Poppins ๐Ÿ‡จ๐Ÿ‡ฆ (@Poppins1971) reported

    @RogersHelps @suresh__cp When several people say they are in Ottawa are having issues, maybe itโ€™s not our problem, but a Rogerโ€™s issue. Yes, I have restated my modem. No, it didnโ€™t help. Thank you.

  • MBaines11
    Mitchell (@MBaines11) reported

    FIX YOUR INTERNET!!! @Rogers @RogersHelps