Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carp, Nepean, Bells Corners, and Carleton Place.

City	Problem Type	Report Time
Ottawa	Internet	3 hours ago
Ottawa	TV	1 day ago
Ottawa	Internet	2 days ago
Carp	Internet	3 days ago
Ottawa	Internet	5 days ago
Nepean	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  SamanthaLamb (@Spideewoman) reported 16 seconds ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 3 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Robert Kilin (@Robkilin) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 11 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  international Man of Mystery👑 (@kinginxavier) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Nick Simmons (@nicksimmons24) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 15 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  BippinQueen (@BippinQueen) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Rich (@RichSavarie) reported 19 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 23 minutes ago from Carleton Place, Ontario

  @Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 32 minutes ago from Carleton Place, Ontario

  @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 34 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Franz Holtz (@TWFS) reported 36 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  李乐尧 (@lileyao1998) reported 38 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 39 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  techbombnews (@techbombnews) reported 50 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Nas Eldjazair (@vivadz2011) reported 55 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wijaya Navaratnam (@wnavaratnam) reported 4 minutes ago

  @RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!

• 
  Nesta ౨ৎ (@nestapendragon) reported 5 minutes ago

  A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could hate rogers more than I did before. Wow.

• 
  Bonnie Lee (@stitchlady) reported 5 minutes ago

  @RogersHelps is there anyone available to help with a technical problem?

• 
  vi ☾ (@petterssonbear) reported 7 minutes ago

  @etherealhuihui @Rogers yeah its really unfortunate i think a lot of ppl will cancel their sportsnet subscriptions in protest😭😭 just really sucks cause if you have a tv and an average cable package you’d likely get cbc and so get all hockey games, but this will make it much harder for people 🥲🥲

• 
  𝐏𝐡𝐢𝐥𝐢𝐩 𝐓𝐞𝐭𝐭𝐞𝐡 𝐐𝐮𝐚𝐫𝐬𝐡𝐢𝐞, 𝐏𝐡𝐃 (@ModernAgri_Tips) reported 10 minutes ago

  No internet from @Bell because my installation never happened, since Jun 11. Meanwhile @Rogers cut off my service 15 days before contract end. Two telecom giants, one customer caught in the middle. Is consumer choice in Canada becoming meaningless? #ConsumerRights #Telecom

• 
  Nesta ౨ৎ (@nestapendragon) reported 10 minutes ago

  A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could have rogers more than I did before. Wow.

• 
  Rocco Signorile (@imthedarkknight) reported 13 minutes ago

  @RogersHelps I tried and you ABSOLUTELY did nothing don’t try and sugar coat what happened! An $80 charge for a 30+ plus year customer simply to CHANGE the name on an account and to wipe out a number after promising numerous times not to is pathetic

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 15 minutes ago

  @Rogers how does one get through to you? How does one get clarity? How does one get any solution? Why would anyone want to stick with your service if this is how you treat your loyal customers? Can you help or will I stay on hold for the whole day?

• 
  Paul Alberstat (@alberstat) reported 17 minutes ago

  @RogersHelps Somehow they are not there today. Still my wasting two hours on hold is UNACCEPTABLE!!!! You say that your technical support is open 24/7 which suggests you will actually answer the call! I’m seriously looking at other carriers now.

• 
  Pam (@pammcgugan) reported 17 minutes ago

  @Smil3yAngel This sucks @CBCNews @Rogers