Rogers Outage Report in Kanata, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Barrhaven, Gatineau, Nepean, Kanata, Bells Corners and Carleton Place.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Stittsville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Gardner
(@911nphelp) reported
@SherOnHealth @Rogers @CCTS_CPRST When I was first starting out Rogers refused to connect my rental until I settled the bill of the previous tenant. Condo wouldn’t allow satellite so no Bell then. Got me for $200 one time; I was young. Never will I ever with them. I spend that monthly now elsewhere. #Brandhatred.
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Marcus
(@rozaaay5) reported
Y’all have so much money but such terrible internet @Rogers
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Paul
(@paul_momi) reported
@Rogers Why has no one told me why Brigitte is the worst?
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Lucas Hood
(@LucasH00d1) reported
@Rogers for 3 months I have tried to resolve an issue. I have spent hours on hold, hung on, transferred endlessly and nobody cares. 20 plus years and treated like garbage.
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Chris Hitchcock
(@ChrysalisChris) reported
Plus @BestBuy gave me $250 in gift cards ($50 per device) for making the transfer. Thank you, Brad. Thank you @rogers. And @Bell_Support, you just lost a longtime loyal customer due to your business decisions and uninformed staff.
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Marcus
(@rozaaay5) reported
If I lag one more time I’m throwing your garbage modem out the window @Rogers
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Adrian James
(@AdrianJames21) reported
@RogersHelps @Rogers I spent 3 hours on hold and then another 2 hours with multiple reps to finally tell me they have a technical issue and cant see the offer I was given by the first rep. I called to make a change to my plan. I was told to call back in a day or two. ?????!
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Jonathan Sher
(@SherOnHealth) reported
How many @Rogers customer service agents does it take to screw (in a) customer? Four and counting at the telecom giant today, each one saying another department was responsible for a screw-up by the company. Thanks to @CCTS_CPRST for its efforts to help.
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Kyle Kalloo
(@KyleKalloo) reported
from
Calgary, Alberta
Is it me or the wait time to speak to someone at @Rogers is ridiculous. How do we start holding them accountable for poor service?
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zlzc
(@zlzc6) reported
@RogersHelps I don’t even know what DM stands for. But it is so disappointing that I received a message from Rogers stating the issue was solved Wednesday. Without worrying about internet connection for 2 days, the internet is gone again. I am tired of calling the tech support….