Rogers Outage Report in Kanata, Ontario
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The latest reports from users having issues in Kanata come from postal codes K2L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Carleton Place, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Joey
(@checkout9999) reported
@RogersHelps These are FOUR separate tests. running it on a macbook air and getting 46 down 13 up (ethernet) unning it on a macbook air and getting 75 down 13 up (ethernet) running on iphone x 92 down, 13 up running on iphone x 90 down, 13.4 up Paying for 1GB down and 30 up ?
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Sara
(@starkinly) reported
@Rogers I thought we were receiving a credit for that outage we had on July 8th? My bill is still for the full amount.
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Penny Baldwin-French ☮️
(@scoutkayaker) reported
@AboutRogers @RogersHelps We haven’t had reliable service for three years. And kept paying you. Now we are in an unending circle of referral back and forth between FIdo and Rogers for a KNOWN ROGERS ISSUE. Tickets open. Nobody will do anything. /2
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Liam Conroy
(@Staf00_) reported
@RogersHelps Can someone help me setup an appointment to move this really shouldn't be a 3 hour process to complete.
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Boylamite
(@Boylamite) reported
@Rogers bell cut our internet today while putting in fiber, and your customer service are telling me they can't get out here for 3-5 days? My wife and I both work from home and we're totally screwed. Isn't there anything you can do to help us?
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swapnil patil
(@patilswapnil) reported
@Rogers @BlueJays Never take Rogers Internet connection. They are biggest chitter, when you will take connection they will say there is no contract, but when you will disconnect they will say there was verbal contract and you need to pay cancelation charges. biggest chitter company
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Tina White
(@TinaInNB) reported
Two calls to @Rogers and both times we recieved stellar service! We appreciate you!!
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Penny Baldwin-French ☮️
(@scoutkayaker) reported
@AboutRogers @RogersHelps Mmhmm. Well, Tony, we’ve had the same problem for three years. By your own admission a “known issue”. No ETA on when will be fixed. Nobody at either FIdo or Rogers willing to help. Just repugnant customer service.
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swapnil patil
(@patilswapnil) reported
@Rogers Never take Rogers Internet connection. They are biggest chitter, when you will take connection they will say there is no contract, but when you will disconnect they will say there was verbal contract and you need to pay cancelation charges. biggest chitter company
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Bald Eagle
(@baldeaglesoar) reported
@RogersHelps Can’t believe that in 2022 and after the very recent #Rogersoutage debacle, Rogers still does NOT prioritize their customers. My Ignite TV and internet is down and a technician can only come on Saturday (>48 hrs after) to check the issue!