Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, Ottawa, Carp, and Carleton Place.

City	Problem Type	Report Time
Nepean	TV	3 hours ago
Bells Corners	Total Blackout	2 days ago
Bells Corners	Internet	3 days ago
Nepean	Internet	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Maribeth (@stronggalbeth) reported 22 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Matt Clitheroe (@matt_clitheroe) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 25 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  KK👨‍🦼🌈+ (@livingklife) reported 25 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  @sallycthomas (@sallycthomas1) reported 27 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  being Aram (@armie) reported 32 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Suzanne Shillington (@sashillington) reported 34 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Steve Hutchings (@steve_hutchings) reported 42 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Nas Eldjazair (@vivadz2011) reported 44 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 45 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 55 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  BippinQueen (@BippinQueen) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 55 minutes ago from Carleton Place, Ontario

  @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

• 
  PJ (@PJ_Hinton) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  BippinQueen (@BippinQueen) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Doe (@damier247) reported 8 minutes ago

  @RogersHelps hi, I was chatting with a support guy after waiting on the queue for a while, he told me he was reviewing the account and has since disappeared, the support persons name is Zakaria

• 
  R I C H (@RichFriars) reported 9 minutes ago

  @RogersHelps is experiencing high call volume because their service is trash ! @Rogers !

• 
  JogaFooty⚽️🇬🇪🇺🇸🇮🇱🇨🇦🇺🇦 (@JogaFooty) reported 11 minutes ago

  @RogersHelps is service down on 3275 McCarthy Rd? Flashing orange light on xfinity for hours now

• 
  Doug Smith (@habsfanbc) reported 12 minutes ago

  @RogersHelps when's internet service expected to return in the Kanata K2L region?

• 
  Carol Tidd (@CarolTidd) reported 14 minutes ago

  @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost

• 
  Krista P (@kristakree) reported 15 minutes ago

  @RogersHelps My dad who is with Bell, got free 50 gb data for their outage. What exactly is Rogers doing for their customers given your (much longer I might add) outage?

• 
  Matt Swan (@mrmattswan) reported 23 minutes ago

  @RogersHelps @SNCTrader Blaming the customer for your dogshit ****. Way to go.

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 26 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That's after being no 190 on queue. Today 3hrs @RogersHelps

• 
  ms.mom (@ohsoobvious) reported 27 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  sjf (@SJFlet1717) reported 30 minutes ago

  @Rogers tried Rogers Help hours ago. Not one person replied. Unbelievable