Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Carleton Place, Carp, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	4 hours ago
Bells Corners	TV	8 hours ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	4 days ago
Ottawa	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Corgi Durst 💙 (@shakenbridge) reported 39 seconds ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Charlie (@charlieinottawa) reported 5 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Robert Kilin (@Robkilin) reported 11 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  milkbeerdave (@milkbeerdave2) reported 11 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 13 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 18 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 27 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  李乐尧 (@lileyao1998) reported 32 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Meera Dilawri (@meeradilawri) reported 38 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 40 minutes ago from Carleton Place, Ontario

  @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

• 
  Max (@ctmaxime83) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Rich Thorpe (@exit716) reported 45 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Gerald Butts (@gmbutts) reported 47 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  international Man of Mystery👑 (@kinginxavier) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  KK👨‍🦼🌈+ (@livingklife) reported 56 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  @sallycthomas (@sallycthomas1) reported 57 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Arron A. Fishbain (@AFishbain) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  s_hughes815 (@s_hughes815) reported 6 minutes ago

  @RogersHelps after your Cyberpolygon exercise participation service outage in 2022 (we know the truth), it is best for Canadians to have internet & phone through different carriers.

• 
  a (@shynewsguy) reported 12 minutes ago

  @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

• 
  Ayoootollah (@ayoootollah) reported 16 minutes ago

  @tobi @Rogers have you tried switching the network to TSN4?

• 
  Rick Austin🇨🇦 (@ChessStudio) reported 16 minutes ago

  @RogersHelps Service is out in Brampton...... again...

• 
  Kevin Wright (@KevinADWright) reported 17 minutes ago

  @RogersHelps @tobi My iPhone Air was unable to tether, I tried all the normal troubleshooting steps. Then I confirmed it was a Rogers issue by going near the border and tethering on the US networks just fine. What fixed Rogers for me was setting apn: mobile.apn

• 
  Paul Mori (@paulpmori) reported 20 minutes ago

  Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

• 
  💖✨Wendy✨💖 (@napruneat) reported 24 minutes ago

  @toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 25 minutes ago

  @RogersHelps Too late now. Always was a strong supporter of Roger’s and their amazing customer service but since last year with the cuts to staff, reduced support channels and hours and contracting out customer service to 3rd world countries who have zero knowledge on the company I’m done.

• 
  sparkytor (@sparkytor) reported 27 minutes ago

  @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

• 
  Shankar Gomare (@sgomare) reported 28 minutes ago

  @Rogers i need emergency assistance, I’m on hold for an hour