Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.

City	Problem Type	Report Time
Ottawa	TV	13 hours ago
Ottawa	E-mail	16 hours ago
Nepean	Internet	2 days ago
Ottawa	TV	3 days ago
Ottawa	TV	4 days ago
Ottawa	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Franz Holtz (@TWFS) reported 49 seconds ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  King of Hintonburg (@PubsSr) reported 11 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Maribeth (@stronggalbeth) reported 13 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  TF Doyle (@cf_td3) reported 15 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Robert Kilin (@Robkilin) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 27 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  J.C. Beecroft (@jcbeecroft) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Corgi Durst 💙 (@shakenbridge) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Samantha (@samanthadolly28) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Shaily Allison (@a_shaily) reported 36 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Matt Clitheroe (@matt_clitheroe) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Lonely Boy (@lonelyboyxxo) reported 41 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Dustin Gavin (@WeakTimeRunning) reported 46 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  techbombnews (@techbombnews) reported 55 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Christian Lee (@christianflee) reported 56 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  @sallycthomas (@sallycthomas1) reported 57 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 57 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ambam (@ItsReallyAmber) reported 6 minutes ago

  @Darth_Pingu @Rogers It all comes down to money. Its costs more to have everything canada based. Which means Mr. CEO and senior executives would get less money / bonuses and we cant have that now can we?

• 
  MW (@marcuswaters) reported 7 minutes ago

  @Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound

• 
  Margaret ✨️ (@margarethughson) reported 7 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Should post this comment on all other teams as well. They are doing the same damn thing.

• 
  Not Jesperi (@cakeeater74) reported 8 minutes ago

  @FierySharky @Rogers @Sportsnet He sucks at his job he evaluates goaltenders like it’s still the 90s

• 
  Jim Allan (@Jet_Wash) reported 9 minutes ago

  @RogersHelps Honesty, WTF is going on with the service? For the last 2 days, its been on again, off again. Mostly off. Which makes using the internet and TV problematic.

• 
  Ria Riaz (@RoastedKeyboard) reported 11 minutes ago

  Out of all the telcos @Rogers by far has the worst customer service. Consistently

• 
  tim smitheman (@tsmitheman) reported 15 minutes ago

  @RogersHelps Please help

• 
  Awakened Sleuth (@AwakenedSleuth) reported 16 minutes ago

  @RogersHelps I was on hold with tech support for 2 hours and #1 in cue and then my call was dropped without solving anything?

• 
  Andrew (@kwtib) reported 20 minutes ago

  Officially on hold with @Rogers for 1.5hours... for tech support.. because someone damaged a rogers line to a seniors residence. Good job Rogers!

• 
  Kieran W (@WeberK94) reported 25 minutes ago

  .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year