Rogers Outage Report in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Kanata come from postal codes K2L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Rogers
Rogers is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Carleton Place, Stittsville, Kanata and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ramin B
(@ramin_babaee) reported
@Rogers 3 days without internet and no one is helping. Made 10 calls to Rogers customer service, waiting betwee 30 minutes and 1 hour per call. Still no internet. Extremely poor service. Lost work time due to no internet.
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ReklessCruise
(@ReklessCruise) reported
@Rogers why is it that my internet drops like 5 times a day? The internet has dropped twice in not even the past 20 minutes. Even when getting a technician to “help” nothing changes! This is unbelievable
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Angus is opinionated.
(@AngusByDesign) reported
@RogersHelps I suppose after years of experiencing abuse as a former Rogers employee, repeat customer and someone with tenure, I'm a bit tired of the hundreds of dollars you've seemingly been increasingly unapologetic about taking, keeping, and cancelling folks otherwise. Sucks. Advantage you
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Jimenez Cricket
(@GTAdross) reported
Thanks @RogersHelps for going down during football Sunday. My switch to Bell can't happen soon enough.
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Wayne
(@waynoldu) reported
@RogersHelps I almost feel like waiting it out just to see how long they will ******* over for. Maybe start taking bets. Do i hear 8 weeks? 12 weeks? Theyve already started charging me for the phone, even though they dont have any LOL
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Tanya Manoryk
(@TanyaManoryk) reported
@RogersHelps Is there currently an outage in the Ottawa area?
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Wayne
(@waynoldu) reported
Its looking like its gonna take 5 or 6 weeks just to get a Z Fold3 from @RogersHelps when every other carrier and samsung has them in stock. Do yourself a favor and skip buying anything from Rogers, spoiler alert, they dont give a ****.
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penandhand
(@thepenandhand) reported
@RogersHelps Not yet resolved.. after 2 frustrating hours, the tech support confirmed that the problem could be with modem, now waiting for a technician.. scheduled for Monday.. due to this issue , I can not login to work on Monday..
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Allan Lee
(@Lucidfuel) reported
@RogersHelps is Fairchild tv down in brampton? It hasn’t worked all week.
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Aleks #StarfishClub “You Matter”
(@SmrtAleks) reported
@RogersHelps I’m still frustrated. I’m told one thing by customer care last night and rep at the store says different. Including 2 tweets, plus speaking in person, 2 on the phone and on hold for another, it’s a total of 14.