Rogers Outage Report in Kanata, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, Stittsville, Barrhaven, Kanata, Bells Corners and Carleton Place.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mitchell Kingsland
(@MitchellKingsl1) reported
@Rogers you suck. I have ignite and internet service goes down every 5-10 minutes when only 2 people are using zoom. People are trying to work, and go to class, from home. Fix your ****. Also, spend some of the ******* money you're robbing from your customers on the jays.
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Elizabeth Tripp
(@tripp_etripps) reported
@RogersHelps your internet is horrible today! Then when I reached out for assistance I got told sorry that I was reached out to in error. So now what??? I’m still@having trouble and no one has connected with me.
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Elton Chan
(@elton018) reported
@RogersHelps is there an outage in the East York, ON area?
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Ken Venhuizen
(@VenhuizenK) reported
@Rogers Unbelievable. I receive at least 6 calls a day from Rogers soliciting services from their third party vendor. If this continues I am filing a complaint with CRTC for harassment. I did not give permission to Rogers to third party release my cell number.
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Cayla Banton
(@caylabanton) reported
So my internet has been down all day... tried to express my frustrations with @Rogers via their chat (cause phone wait times are stupid) and he kicked me out of the chat.... mind you I was very polite...
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Kathy Coe
(@kathycoe) reported
@RogersHelps Hi, is there an outage in the Ottawa area? I just lost internet.
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diesel
(@diesel27909047) reported
@RogersBiz I think I have the issue resolved. Still on the line for 3.5 hours just today. Lost the whole day speaking to Rogers. Lots of fun. Would you be able to look into giving me a one month credit for the issue?
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Ken Venhuizen
(@VenhuizenK) reported
@RogersHelps Can’t now on covid but Rogers can not share it as it was never able to before giving to a third party.
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Kyle Aymer
(@ka99w) reported
@RogersHelps what would my next step be to get my internet latency issues fixed after a month of talking to a number of tier one techs, a teir two tech, 2 in home techs and still have issues? 90% of why we have the internet in our home is for online gaming that we can't us.
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High Risk Hilarity 🇨🇦🏳️🌈
(@FestiGal77) reported
@RogersHelps It’s baffling that work crews have been out multiple times a week for several weeks. Service is always fine until they show up, so whatever they’re fixing is messing up connectivity for the rest of the neighbourhood.