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Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kanata, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 22, 7:02 PM EDT.
  • 66% Internet (66%)
  • 24% TV (24%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Carp.

CityProblem TypeReport Time
Ottawa TV 7 hours ago
Ottawa Internet 8 days ago
Ottawa Internet 8 days ago
Ottawa TV 8 days ago
Bells Corners Wi-fi 9 days ago
Ottawa Wi-fi 13 days ago

Nearby cities with recent reports

Ottawa

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevest48366771
    SteveSteele 🇨🇦 (@Stevest48366771) reported

    @alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.

  • chakdan
    DC (@chakdan) reported

    @RogersHelps tried calling to set up a move request, spoke with your AI agent, never got a confirmation email. could I please get some support?

  • CanaduhOh
    Oh Canaduh (@CanaduhOh) reported

    @RogersHelps nice! Huge outage middle of the 3rd place World Cup game, nothing on the website about it, and huge wait time when calling customer service. “Better together” my a**.

  • Pam709NL
    Pam Fulford🫐🇨🇦 (@Pam709NL) reported

    @Rogers you seem to have inserted an unnumbered channel between 20 and 21. Now when I talk into my remote and ask it to go to channel 20 so I can watch CBC News Network, it doesn’t know what to do. No big deal. I can type in 20 but just find it an odd thing to have done.

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    @xeno611026 @bnicholsonsmith So ******* stupid. Bo walks for nothing & end up paying Vlad double what they could have signed him for if they paid him in 2021…meanwhile, @rogers has jacked up prices on everything to pay for it & the team will finish last 2 of last 3 seasons. Ridiculous! Payroll over $300m!

  • Crypto1Nomad
    Nomad Crypto (@Crypto1Nomad) reported

    @Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?

  • SandersDebz
    Deborah Sanders (@SandersDebz) reported

    Watching Global News tonight, I see that @Rogers is still allowing fraudsters to access customer accounts. In 2023, I called a supposed Rogers number and reached a fraudster who either worked for Rogers or had hacked their system. @Rogers didn’t care. Said it wasn’t fraud.

  • copperfoxx
    Amanda (@copperfoxx) reported

    @RogersHelps Internet via Rogers w Shaw. It’s been an issue since Roger’s took over, doesn’t matter if I try the site, app or with an agent. I use visa debit. It’s only with Shawgers that I have this issue I don’t have an issue with using my card to pay with any other site or service. 1/2

  • hungree_mon
    HUNGREE (@hungree_mon) reported

    @alancross @Rogers It's ******* insane how bad Rogers is with all the money they charge us should be a real person available to speak with 24/7

  • kenmc76
    Ken McLellan (@kenmc76) reported

    Hey @Rogers, sure wish I had a place to go to find out more about this amber alert, but since you yanked our only news station, I have to rely on Twitter, this piece of ****. #660news #fan960 #yyc