Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, Carleton Place, and Carp.

City	Problem Type	Report Time
Ottawa	Internet	15 hours ago
Ottawa	Internet	5 days ago
Nepean	Wi-fi	8 days ago
Ottawa	Internet	13 days ago
Ottawa	Internet	14 days ago
Ottawa	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 2 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Robert Kilin (@Robkilin) reported 5 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 8 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Roach_WC (@roachwc) reported 11 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  PARAGON CAUSE (@ParagonCause) reported 16 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Dustin Gavin (@WeakTimeRunning) reported 17 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Les OReilly (@LesOReilly) reported 19 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 19 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 23 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Luc Bellefeuille (@lbellefeuille13) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  PARAGON CAUSE (@ParagonCause) reported 27 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  King of Hintonburg (@PubsSr) reported 30 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Franz Holtz (@TWFS) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Pam Hewitt (@PamHewitt19) reported 47 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Meera Dilawri (@meeradilawri) reported 47 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  JEM (@JEM19126745) reported 49 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Mark Adkins (@marka351) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bougie Auntie (@giselegigiu) reported 7 minutes ago

  @Rogers what happened to your customer service? Because you don’t have anymore. You have a call center with no service. Everything is I don’t know… I had to hang up. It’s terrible

• 
  s. (@silmapps) reported 10 minutes ago

  @RogersHelps 1/2 You want to help? Here's a few suggestions for you... 1. Representatives that speak fluid English or at least English we can understand! 2. Representatives who read notes before calling clients. 3. Not treating loyal clients who have been paying almost 400 a month for

• 
  Palvinder (@ppsgrover) reported 10 minutes ago

  @RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

• 
  Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported 11 minutes ago

  @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

• 
  Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported 12 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps I have Beanfield - they do condos only. Never had a problem in 10 years and they've never raised the price. It's guaranteed. They answer immediately when you call.

• 
  Name (@Puckluck81) reported 13 minutes ago

  @TELUSsupport @TELUS my refund has been on going for 15 days. You promised a call back in 48 hours 72 hours ago. Of this is customer service I think @Rogers might have several new customers.

• 
  B R R | Between Reason and Rage (@ReasonAndRage) reported 14 minutes ago

  Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

• 
  Cross Fire (@BellaKissBanuta) reported 20 minutes ago

  @RogersHelps The quality of your services is decreasing from bad to worst. Kudos for achieving this milestone. I feel uncomfortable to look into a map or link to find out if there is an outage in my area. In 2026, with AI at your fingertips, there must be a smart solution to fix this.

• 
  Gio (@giovexpo) reported 22 minutes ago

  @RogersHelps @AvisekhDas9 This Is The Worst Service. I Want A Refund,If You Can Not Supply The Service Refund me ASAP

• 
  Anne (@anelame) reported 23 minutes ago

  @RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best