Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Wi-fi	16 hours ago
Ottawa	TV	2 days ago
Nepean	Internet	2 days ago
Ottawa	Internet	5 days ago
Ottawa	Total Blackout	6 days ago
Ottawa	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Steve Hutchings (@steve_hutchings) reported 1 minute ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 5 minutes ago from Carleton Place, Ontario

  @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

• 
  SamanthaLamb (@Spideewoman) reported 10 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  MB (@phail_m) reported 14 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 15 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Emma Pratt (@frmerprincess) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  DannyOnThat (@DannyOnThat) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  being Aram (@armie) reported 23 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Pam Hewitt (@PamHewitt19) reported 24 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  李乐尧 (@lileyao1998) reported 30 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 32 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Christian Lee (@christianflee) reported 37 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  BippinQueen (@BippinQueen) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  milkbeerdave (@milkbeerdave2) reported 47 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  J.C. Beecroft (@jcbeecroft) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Rich Thorpe (@exit716) reported 51 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  KK👨‍🦼🌈+ (@livingklife) reported 52 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Shaily Allison (@a_shaily) reported 55 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OJE (@odugwamen20) reported 5 minutes ago

  @RogersHelps Estimated resolution time for the outage?

• 
  daddyainthome (@daddyainthome) reported 7 minutes ago

  @Rogers I call you to complain about my internet service, and instead of helping me or compensating me, you tell me my price is going up? Will be calling @Bell asap.

• 
  @HolyDegenerate (@RandySaretzky) reported 7 minutes ago

  @RogersHelps Absolutely inexcusable service. Canada has the highest cell bills in the world and hands down the worst service . I’ll cancel my payment and you Roger’s can chase me down for payment. my recommendation is NEVER SIGN UP WITH ROGERS nightmare

• 
  nacef karim (@nacef_karim) reported 13 minutes ago

  Waited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  fish on (@3dartsforme) reported 14 minutes ago

  @Rogers gee down again for hours, worst inet anywhere

• 
  Karen (@karren_n) reported 14 minutes ago

  Is there an issue in Calgary right now? Internet & cable went out. Internet came back, but cable is still offline. I'm in Willow Park. @RogersHelps

• 
  @HolyDegenerate (@RandySaretzky) reported 14 minutes ago

  @RogersHelps how am I suppose to get service? I’m in Thailand on hold for 2 hours and hung up, I canceled a cell line. They are still billing me and they require to call but hold for 2 hours and then hang up? THE WORST CUSTOMER SERVICE ON THE PLANET 🌎

• 
  Bryan H (@bryhelix) reported 18 minutes ago

  @Rogers my phone was stolen this evening (732 PT). Your virtual assistant Ana is lovely but appears to have been imbibing in some sort of AI Apertif and isnt getting help how I need it. Current situaion: I literally cant talk to you on the phone but have many client calls still

• 
  Jenny Muzik (@jennysmuzik) reported 20 minutes ago

  Dealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers

• 
  dineshjagasia (@dineshjagasia1) reported 21 minutes ago

  @RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?