Rogers Outage in Kanata, Ontario

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 Problems detected at Rogers

Rogers problems in the last 24 hours in Kanata, Ontario

Rogers Outage Chart in Kanata, Ontario

April 01: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 72.93% Internet
  • Wi-fi 7.56% Wi-fi
  • TV 7.54% TV
  • Phone 4.57% Phone
  • Total Blackout 4.02% Total Blackout
  • E-mail 3.37% E-mail

Rogers Outage Map Near Kanata, Ontario

The most recent outage reports and issues originated from Ottawa, Stittsville, Nepean, Kanata, Ottawa, Gatineau and Carleton Place.

Nepean Internet
Ottawa Internet
Ottawa Internet
Ottawa E-mail
Stittsville Wi-fi
Ottawa Internet

Rogers in Kanata, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:
  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • keeganeatmon keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

  • pannetonc Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • drMLee Merylee Sevilla (@drMLee) reported from Ottawa, Ontario

    @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

  • markhermeling Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • Laskinator2 Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • TrevorWThompson next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • ziad_ek Ziad Ek (@ziad_ek) reported from Ottawa, Ontario

    @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

  • Laskinator2 Laskinator 🚲🥓🍻 (@Laskinator2) reported from Ottawa, Ontario

    @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

  • StevieJukeJoint StevieJukeJoint (@StevieJukeJoint) reported from Ottawa, Ontario

    Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

  • tara_shields13 Tara Shields (@tara_shields13) reported from Ottawa, Ontario

    Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

  • MattGowerOttawa Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

  • PatBordersChew Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • kmwebott Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • MelancholicOmar self depreciating omar (@MelancholicOmar) reported from Ottawa, Ontario

    I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

  • RoughChopOttawa Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • KindlyCyn Cyn Desjardins (@KindlyCyn) reported from Ottawa, Ontario

    Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.

  • Shlipps Peter mann (@Shlipps) reported from Ottawa, Ontario

    @RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • Kundun66 Chef Spidey (@Kundun66) reported from Ottawa, Ontario

    Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...

  • messybitch93 Sabrina (@messybitch93) reported from Ottawa, Ontario

    Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

  • stunbunny Anic vdN (@stunbunny) reported from Ottawa, Ontario

    @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • Terrie0824 Terrie (@Terrie0824) reported from Ottawa, Ontario

    @RogersHelps It’s on and off. We have put in a service call.

  • CoderAndrew Andrew Goldenberg (@CoderAndrew) reported from Ottawa, Ontario

    So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….

  • THEjefforange Barrhaven Jeff (@THEjefforange) reported from Ottawa, Ontario

    @RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.

  • MfClavijo Maria Clavijo (@MfClavijo) reported from Ottawa, Ontario

    Awful service by @RogersHelps. 1) Tech arrives, says PVR is the issue even tho live tv is wonky, 2) call Tech Support, book 2nd visit, 3)first tech calls me to complain abt escalating the issue, 4)miss work, wait for tech to arrive, 5) they cancel 2nd visit without notifying me

  • TomTSEC Tom Quiggin (@TomTSEC) reported from Ottawa, Ontario

    @Rogers You may wish to rethink the idea of taking $$ from Huawei for advertising. It may give you a bad reputation you neither need or want.

  • hannakopo Hanna Koposhynska (@hannakopo) reported from Ottawa, Ontario

    @RogersHelps 3rd day straight my wifi is out, I'm $40 over in phone data - what in the sweet **** is going on in Ottawa!!!😠 this needs to be resolved.

  • annebrugger anne-marie brugger (@annebrugger) reported from Ottawa, Ontario

    Outage in #Ottawa @RogersHelps. We’re new clients. NOT impressed. So frustrating!!! #rogersignite sucks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • KaminskiAdrian Adrian Kaminski (@KaminskiAdrian) reported

    @RogersHelps looks like the internet isn’t working in most of the GTA. Rogers sure knows how to charge premium prices but not provide premium service

  • JulieHoeflaak Julie (@JulieHoeflaak) reported

    @WaterCarol @RogersHelps 🤣yeah a gesture but not help. I know my bill will be well over $300-400 dollars. No tv no gaming face time with mom who has Alzheimer’s, aunt who can’t have visitors and is isolated. @RogersHelps needs to figure out a better plan.

  • Suzanna_Cohen Suzanna Cohen (@Suzanna_Cohen) reported

    @RogersHelps You have replied in DM to say you can’t help. Beyond frustrated at your lack of service

  • Suzanna_Cohen Suzanna Cohen (@Suzanna_Cohen) reported

    @RogersHelps is quick at replying to tweets asking you to DM. You have a useful conversation with one person, get passed on to someone else who says nope we can’t help via social media. Disgusting service.

  • connortchapman Connor Chapman (@connortchapman) reported

    @RogersHelps @digitigr I am in the same location as well, experiencing the same issue. also working from home and very critical you resolve this ASAP.

  • PlazmicFlame Plazmic Flame (@PlazmicFlame) reported

    @Rogers Fix your internet!

  • mydaughterluvjb Charlene Gilmore (@mydaughterluvjb) reported

    @RogersHelps Does this help on data outside the home cause nothing here helps me but that

  • JigarBrahmabhat Jigar Brahmabhatt (@JigarBrahmabhat) reported

    Hi @RogersHelps, My home internet is down for more than 9 hours now in Mississauga. Please give a realistic timeline for resolving the issue. We have to start working in couple of hours.

  • noangelstan SSENSE ATKINS (@noangelstan) reported

    @RogersHelps fix my wifi or I’m going to bell

  • Suzanna_Cohen Suzanna Cohen (@Suzanna_Cohen) reported

    I can’t believe @RogersHelps would leave an elderly couple without phone, internet and cable until June. Truly disgusting service.