Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, Carleton Place, and Carp.

City	Problem Type	Report Time
Ottawa	TV	2 hours ago
Bells Corners	Internet	1 day ago
Nepean	Wi-fi	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	9 days ago
Nepean	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Omar Elamam (@OmarElamam) reported 4 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Michael Lewicki (@OttawaByMike) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 12 minutes ago from Carleton Place, Ontario

  @RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕

• 
  Montse Zidan (@MontseZidan) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Rich Thorpe (@exit716) reported 14 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  @sallycthomas (@sallycthomas1) reported 15 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Dustin Gavin (@WeakTimeRunning) reported 17 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Suzanne Shillington (@sashillington) reported 20 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Rick Haga (@RickHgr) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Mark Adkins (@marka351) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Mr. J.R. (@MrJR0986) reported 26 minutes ago from Carleton Place, Ontario

  @Rogers is there a service outage in the Lanark County/Ottawa area? #rogers

• 
  BMSR (@BMSR18) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Robert Kilin (@Robkilin) reported 29 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  JohnnyCanuck (@DarkMaple) reported 32 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Mario (@Papa_613) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  TF Doyle (@cf_td3) reported 41 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  being Aram (@armie) reported 42 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  zachjackdad (@zachjackdad) reported 52 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Christian Lee (@christianflee) reported 57 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 58 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canucks Critic (@CanucksCritic) reported 4 minutes ago

  @Canucks @Rogers Same Combine storyline every year: skill isn’t the question, it’s projection and mindset. Still doesn’t fix the Canucks’ bigger issue of turning “good prospects” into consistent NHL results.

• 
  chris (@whiteboywork) reported 7 minutes ago

  @Rogers down again ...

• 
  Tom Nesbitt (@TomNesbitt19) reported 7 minutes ago

  @RogersHelps Thank you for your help I thought it was today my mistake. I'm looking forward to the @MapleLeafs Draft selections ##LeafsForever GO LEAFS GO

• 
  Matt Iovino (@MattIovino) reported 8 minutes ago

  @MapleLeafs @Rogers I was going to attend but Pierre Lebrun said Chayka wouldn’t hang up the phone if another GM called him about the 1st pick

• 
  Jameson Armstrong (@JamesonCanada) reported 10 minutes ago

  @Baking_Biscuits @Berniceness @Rogers The company I currently work for fired around 100 Canadian and American developers and replaced them with Indians, who's code quality is horrible, they don't understand basic concepts of how computers work and constantly pump out AI slop that doesn't work.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 10 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  Gio (@giovexpo) reported 13 minutes ago

  @RogersHelps My Home 5 G,I Have Never Seen Internet so bad Either Fix It or Send Me Me A Work Order so So I Can Return . Send me A Box And Waybill Pease So I Can Return It. It is Costing Me A Lot Of Money for Frustrations

• 
  dat rich dude (@whodis874) reported 14 minutes ago

  @RogersHelps so you’re going to give me a month rebate for this bullshit service for the last month or I’m going to bell. Funny how I’m watching the game streaming on bell fibe as it buffers on ****** rogers 5g

• 
  Cody Tilbury (@TilburyCody) reported 15 minutes ago

  @RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence

• 
  chris (@whiteboywork) reported 15 minutes ago

  @Rogers everything I know it gose down gonna let you know ... which did just now ...