Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, Carp, and Carleton Place.

City	Problem Type	Report Time
Ottawa	Internet	4 hours ago
Nepean	TV	2 days ago
Bells Corners	Total Blackout	4 days ago
Bells Corners	Internet	5 days ago
Nepean	Internet	5 days ago
Ottawa	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 2 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Qu Jinghua (@QuJinghua) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Arron A. Fishbain (@AFishbain) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

• 
  BippinQueen (@BippinQueen) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  李乐尧 (@lileyao1998) reported 22 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 24 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  SamanthaLamb (@Spideewoman) reported 28 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Christian Lee (@christianflee) reported 35 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  @sallycthomas (@sallycthomas1) reported 37 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  mightyboink (@mightyboink) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Nas Eldjazair (@vivadz2011) reported 42 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Leah Ferko (@LeahOttawa) reported 44 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  Maribeth (@stronggalbeth) reported 49 minutes ago from Twin Elm, Ontario

  Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 53 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Lonely Boy (@lonelyboyxxo) reported 56 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheCanucksCurse (@TheCanucksCurse) reported 5 minutes ago

  **** @Rogers and **** @Sportsnet

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 8 minutes ago

  @RogersHelps On vacation and not spending 3 hrs to sort out something that should be working. Also you 1 888 number saying too busy is not customer service

• 
  I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported 10 minutes ago

  Dear @Rogers and @RogersHelps your customer service sucks!!! I have spent 3 days trying to speak to someone on your live chat to resolve my issue. Every time I have been disconnected with less than 5 people ahead of me. This IS unacceptable!!!!

• 
  Darrel Norris (@NorrisDarrel) reported 13 minutes ago

  @RogersHelps We have been without internet for 5 hours now. You say there is no outage in my area. I've tried turning my router off and on again. Can you help?

• 
  Nikhil s (@sethni20) reported 13 minutes ago

  @RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation

• 
  Melanie (@MellieLangie) reported 14 minutes ago

  @RogersHelps I’ve been with Roger’s for 17 years and I’ve never had this degree of difficulty reaching customer service via the phone.

• 
  Canadian Rositta 🇨🇦 (@wheresrosinow) reported 17 minutes ago

  @RogersHelps Please explain why I've been on hold for 48 minutes and counting to speak to tech, again. This never ending issue is going to send me straight to Bell. After Saturdays techi visit I thought issue solved. Evidently not. It may never get solved I think.

• 
  Cor (@CanadaCor) reported 19 minutes ago

  As a @Rogers customer this doesn’t make me feel good about throwing my other business their way. I only hope some of the other upstarts such as @DonnieandDhali or @sekeresandprice can absorb some of the talent and I encourage people to seek out and support local content.

• 
  Carol Tidd (@CarolTidd) reported 20 minutes ago

  @RogersHelps Outage was verified in area, 7 hours is far too long

• 
  princesserica84 🇨🇦 (@princessrica84) reported 20 minutes ago

  @Sportsnet @Rogers @BellMediaPR shutting down Vancouver’s Sportsnet650 is a new low. You’re taking away a beloved sports station (the only sports station in Vancouver) and laying off hundreds of folks. When is your greed enough? **** you! -Sincerely every sports fan in BC