Rogers

Rogers Outage Report in Kanata, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kanata, Ontario 01/13/2026 14:15

January 13: Problems at Rogers

Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Barrhaven, Gatineau, Nepean, Kanata, Bells Corners and Carleton Place.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • PamHewitt19 Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • 11bkjimena Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • ToothpickGirl Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • shakenbridge Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • vivadz2011 Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • lileyao1998 李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • zachjackdad zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • robertlendvai robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • DaveConnor60 Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • lonelyboyxxo Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • butes Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MdrnCdn Dave Neal (@MdrnCdn) reported

    @RogersHelps No service in downtown Victoria, I use my device for work

  • mcm55leafs McM - CEO of over thinking (@mcm55leafs) reported

    Come on @Rogers fix your stuff 😫

  • Bradfle01956912 Flyinghellgiants (@Bradfle01956912) reported

    @RogersHelps @phil_jacobson If you're unable to provide service within our contract then or contract has become void. I'm going over to bell

  • xMarkMcDonaldx Mark McDonald (@xMarkMcDonaldx) reported

    @Rogers let's goo with the service

  • _LaineyBoggs_ Lainey Boggs (@_LaineyBoggs_) reported

    @jeterfan28 @RogersHelps Outage is Canada wide!

  • KhokharAmardev Amardev Khokhar (@KhokharAmardev) reported

    @RogersHelps Service in Brampton, Ontario is totally down. No cellular coverage since 8 in the morning and yet no ETA available when services can resume. Thankfully home internet is working fine and fingers crossed, it shd keep working else lot many are porting today itself.

  • Mafooli FOOLI (he/him) (@Mafooli) reported

    @RogersHelps i have had no data since i woke up. you charge through the roof prices and you can’t even provide a service that is reliable. absolutely ridiculous.

  • Steve_Maga Maga Basketball (@Steve_Maga) reported

    @RogersHelps Intermittent? No. Completely out of service is the accurate description.

  • AlioopssAlison Ali murray (@AlioopssAlison) reported

    @RogersHelps So maybe instead of making sure your stock holders get their dividends maybe you should invest in better service for your CUSTOMERS!!! Highest cell phone rates and home internet for Canadians. Go to any other country and see the difference.

  • ItsMyLifeRules 💚Me💚 (@ItsMyLifeRules) reported

    @RogersHelps Mine is down in Vancouver, BC. V5R 3 L1