Rogers

Rogers Outage Report in Kanata, Ontario

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The latest reports from users having issues in Kanata come from postal codes K2M and K2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kanata, Ontario 11/20/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Kanata and Stittsville.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • vivadz2011 Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • lileyao1998 李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • ctmaxime83 Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • PamHewitt19 Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • robertlendvai robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • DannyOnThat DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • RichSavarie Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • DaveConnor60 Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • shakenbridge Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • butes Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • Zwanguy Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • 11bkjimena Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • 613_Me 613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • robertlendvai robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • murphytheshrew murphy (@murphytheshrew) reported

    @RogersHelps we gonna get credited for the outage🤬

  • mitchlafon Mitch Lafon (@mitchlafon) reported

    @RogersHelps *and our elite team of customer service reps is hard at work crediting each customers’ account for the ghastly disruption of service.

  • brookemc64 BrookeMcLarty (@brookemc64) reported

    @RogersHelps Still no service in Baden, ON

  • Ferg54482343 ferg (@Ferg54482343) reported

    Apparently "the vast majority of customers" have @Rogers service again yet at no point have we been given any real information about what happened Canadians pay through the nose for this service & deserve transparency #rogersoutage #internetdown

  • xboxmoonknight xboxmoonknight 🇨🇦 (@xboxmoonknight) reported

    @missymac72 @RogersHelps @TekSavvyNetwork Yep. Still nothing. Had it after 24 hrs then dropped again around 8:30. This is kind of getting stupid now

  • steveo06 Steven Neufeld (@steveo06) reported

    @birgitomo @Rogers Is it not a bigger problem in our society that we have people who feel its acceptable to just "not show up" to work because their phone won't work? Ok you're sick...but you still owe your employer the common courtesy of actually notifying them...

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported

    @ruffoloj @Rogers As a shareholder would you support infrastructure separation from retail operations? Retail would be compelled to innovate on service level, create redundant links with other networks, serve niches. It is in public interest to go more virtual, public-cloud-based, open. #TelcoTech

  • FucYourFeeling FuckYourFeelings (@FucYourFeeling) reported

    So @Rogers had a major outage for approximately 24 hours. What happened in the last 24 hours that they didn't want us to see or post about?

  • HafeezHussain10 Hafeez Hussain (@HafeezHussain10) reported

    @birgitomo @Rogers Our elevator emergency line was comnected to Rogers phone lines, imagine if someone was stuck in a elevator, they couldn't call for help due to the emergency button not working in the elevator as well as call for help on there phone because there was no signal

  • aandrainyy andrena (@aandrainyy) reported

    24+ hours and still no fix @Rogers