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Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and Internet.
  • The most recent signal from this area was received Aug 12, 11:14 PM EDT.
  • 28% Wi-fi (28%)
  • 28% TV (28%)
  • 22% Internet (22%)
  • 11% Phone (11%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Ottawa Wi-fi 2 days ago
Ottawa Internet 2 days ago
Ottawa Total Blackout 3 days ago
Ottawa Internet 3 days ago
Ottawa Wi-fi 4 days ago
Ottawa Wi-fi 4 days ago

Nearby cities with recent reports

Ottawa

8 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SheilaC17730851
    Sheila🇨🇦C (@SheilaC17730851) reported

    @RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable

  • GRichM77
    Rich (@GRichM77) reported

    @RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?

  • passc79
    Meegs (@passc79) reported

    @Rogers @RogersHelps Been with Rogers for over 20 years. Never seen it this bad. It’s sad and pathetic. Been trying for 3 days to speak directly to a customer service rep to go over a few things on my account. This AI agent system is a joke. I want to cancel my service!

  • Rumi_009
    Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported

    @RogersHelps Sorry, doesn't resolve anything. Rogers is a complete rip-off with very poor service.

  • kennethdavid
    Kenneth Cheung (@kennethdavid) reported

    @UberJumper @Rogers Might be faster to open a new line and then cancel the old one. This is one area they really need to improve.

  • NubiaAndYou
    Nubia And You (@NubiaAndYou) reported

    @RogersHelps All payments go through. This is not the challenge. It’s the problem which is why I want to speak to someone and you want me to talk to AI.

  • Lidsville
    Lindsay Brown (@Lidsville) reported

    @MarsellientEl @Rogers Doesn't come up as Rogers, but sometimes calls from service providers don't ID themselves either. Unfortunately I don't have the luxury of not answering unknown numbers as I am responsible for a family member in long term palliative care & important calls come in from all over

  • aakashkapadia
    Aakash (@aakashkapadia) reported

    @RogersHelps why you guys disconnected call after more than an hour hold. Absolutely garbage #dougford #IranWar‌ #rogerssucks

  • AnthonyZeus2012
    Anthony DSouza (@AnthonyZeus2012) reported

    @RogersHelps I was on hold for over 2hrs just to finally getting a message that I should call back. Really pathetic!! There used to be an option for a call back in the past that doesn’t exist. Customer service sucks. #frustrated

  • magsdabomb
    mags (@magsdabomb) reported

    @Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please