1. Home
  2. Companies
  3. Rogers
  4. Kanata
Rogers

Rogers outages and service status in Kanata, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 17, 7:52 PM EDT.
  • 26% Internet (26%)
  • 26% Wi-fi (26%)
  • 26% TV (26%)
  • 11% Phone (11%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa Wi-fi 6 days ago
Ottawa Internet 6 days ago
Ottawa Total Blackout 6 days ago
Ottawa Internet 7 days ago
Ottawa Wi-fi 8 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DesertViewsCA
    WiseGuy of Bay Street ( AKA #BayStreetWiseGuy ) (@DesertViewsCA) reported

    @LoveMy7Wood @Rogers @BlueJays Wow! That is a terrible ROI. You would have been fired already Norm.

  • kdd2904
    Kdd2904 (@kdd2904) reported

    @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

  • northshorejoey
    Joey Prefontaine (@northshorejoey) reported

    @JustMeJamie64 @Rogers My recent call had this woman who didn't speak English, couldn't enunciate her words and mumbled. When you take Jobs away from Canadians in Canada and move your call center to countries that pay less to save money will never have customer service.

  • hwspav
    Pav (@hwspav) reported

    Worst customer service from @Rogers @RogersHelps . On hold for 90 mins. First person had mo clue and the second person makes up a outage to explain my issue. When asked where the outage is posted he disconnected the call. Absolutely shameful how Rogers treats their customers

  • geoffreyfalk
    Geoffrey Trueman Falk (@geoffreyfalk) reported

    @JustMeJamie64 @Rogers CRTC is a total "Old Boys' Club," controlled by ex-telecom industry executives. They are there to help their buddies and their stock portfolios, not consumers. That is why Canadians pay 3-4x more for cell phone and Internet service than consumers in the US.

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @Cdhd123 @Rogers She was finally able to assist me, but apparently not without her managers approval. Anyway, the issue is resolved to my satisfaction.

  • Sky__16__
    Ds (@Sky__16__) reported

    @Rogers @RogersHelps 5.5 hours outage while I work from home = real income loss (~$250). Final resolution from Rogers Communications = $2 credit. This doesn’t reflect the real impact.

  • JagangUS
    Jagang (@JagangUS) reported

    @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

  • itswheezus
    Wheezus (@itswheezus) reported

    @JustMeJamie64 @Rogers I KNEW WE WERE ******* LYING WHEN I WAS DOING DOOR TO DOOR! We were told to tell people that they brought all their customer service to Canada. I KNEW IT! I KNEW IT!

  • EhmTEhf
    MTF 🇨🇦 (@EhmTEhf) reported

    @JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.