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Rogers

Rogers service status in Kanata, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carp, Nepean, Stittsville, Carleton Place, and Kanata.

CityProblem TypeReport Time
Ottawa Internet 8 hours ago
Ottawa Internet 9 hours ago
Ottawa Internet 15 hours ago
Ottawa Internet 2 days ago
Ottawa TV 2 days ago
Ottawa Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • MrJR0986
    Mr. J.R. (@MrJR0986) reported from Carleton Place, Ontario

    @Rogers is there a service outage in the Lanark County/Ottawa area? #rogers

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • peeraniflooring
    peeranisflooring.crypto (@peeraniflooring) reported

    @Rogers @RogersHelps has the shittiest customer service! No one knows what’s going on and their only answer everytime is “ticket has been created & it can take upto 24hrs to get an update” imagine I’ve been with them over 10years now…@Rogers do a better job!

  • pluvio1221
    - (@pluvio1221) reported

    Nothing pisses me off more than slow wifi when you're paying for better quality. @Rogers get your **** together.

  • AlieMarie77
    Natalie (@AlieMarie77) reported

    @RogersHelps I think Hurricane Ida is causing some service interruptions in New Brunswick today? We’ve had intermittent internet at my parents’ since this afternoon. Being in a rural area, even cell data is poor.

  • chodesturr
    Cody Weeks (@chodesturr) reported

    Bell sucks so damn much. Can't stream at all or play Valorant, EVEN RUNESCAPE CAN'T HOLD A CONNECTION AND THAT GAME RAN ON DIAL UP BACK IN THE DAY. Plus when you call for help it shuts off your internet instantly. Hey @Rogers u up? Wyd?

  • BradKirby8
    Brad Kirby (@BradKirby8) reported

    @WoozyJay_ @Rogers Same issue here! Claiming it will be working again by 6am. Even my Samsung 21 Ultra 5G is maxing at 10mb DL. Coincidence that I took a 30 min break from working to play Rocket League online? I'm canceling tomorrow first thing.

  • ReaINickyG
    Nicky  (@ReaINickyG) reported

    @Rogers @patrickHUNTER88 Ratio Cuz ur wifi sucks and @WoozyJay_ can’t stream

  • BennyGo29957111
    comic_lobo (@BennyGo29957111) reported

    @RogersHelps 49 ping, 5 jitter, 0.4 download and 0.4 upload, i’m not sure exactly how good or poor that is but on apps such as youtube it seems to be working slow

  • WoozyJay_
    Woozy 🤞🏻 (@WoozyJay_) reported

    @ToggIers @Rogers It’s the provider man it’s gotta be it’s the inconsistency. The upload speed goes to shits and they can’t figure out the problem I literally pay for the best internet they offer in my area

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported

    Geezus keerist, @Rogers, could your #Ignite internet be any more unstable? Crashes every few minutes now. Upgrade your damn equipment or cut your rates in half. Customers can’t even watch a half hour show without one or two interruptions. 🙄

  • WoozyJay_
    Woozy 🤞🏻 (@WoozyJay_) reported

    **** you @Rogers on Jesus Christ himself you guys are hands down the worst internet providers on this earth