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Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Kanata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 1, 5:49 PM EDT.
  • 47% Internet (47%)
  • 18% Wi-fi (18%)
  • 15% TV (15%)
  • 12% Total Blackout (12%)
  • 6% E-mail (6%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 20 hours ago
Nepean Internet 2 days ago
Ottawa Internet 5 days ago
Ottawa Wi-fi 7 days ago
Ottawa TV 8 days ago
Nepean Internet 9 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

20 hours ago
Nepean

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nacef_karim
    nacef karim (@nacef_karim) reported

    Waited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

  • nitz380
    Nimo_07 (@nitz380) reported

    @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

  • BobDuncan9751
    Bob Duncan (@BobDuncan9751) reported

    @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

  • ShyeKlein
    Shye K (@ShyeKlein) reported

    @Rogers You have fired hundreds of employees and changed your agents with an ai unable to help with my issues, for 3 days i have called to resolve a phone number transfer issue and your ai system keeps hanging up. I would like help with your nonsensical service before I cancel.

  • newfiegirlrules
    Sydella (@newfiegirlrules) reported

    @RogersHelps Our phones live in an otterbox or Speigen cases with screen protectors. They were perfect when put in their boxes. The initial report was that you never received one of the phones. But when I said I had proof of delivery & asked for a supervisor (part of whos conversation

  • XDUB1007
    YesavageIsKing (@XDUB1007) reported

    The Jays should only play on AppleTV, cancel Sportsnet @Rogers

  • PabloEsHOEbar
    Patola EsHOEbar (@PabloEsHOEbar) reported

    @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

  • gramsplaining
    Gram-splaining (@gramsplaining) reported

    @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

  • csboucher78
    Carrie Longbottom (@csboucher78) reported

    @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.