Rogers Outage Report in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Kanata come from postal codes K2M, K2L, K2W and K2K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Carleton Place, Gatineau and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Total Blackout | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Stittsville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
-
robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
-
613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
-
Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mayurakhi Khan
(@KhanMayurakhi) reported
@Rogers thank you for the absolute worst service ever. Really appreciate it. A waste of my time and money.
-
owen🐊
(@fireballtony) reported
@GovahiSonya @Rogers yep i barely get service at my own house! and no service at all where i work, which is only 6 min from my house
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Susana Aquino
(@SusanaAquino) reported
@RogersHelps We have tried that numerous times 😫. Yes, please help us!
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Mandy Mand
(@amnojohn) reported
@RogersHelps is the service still down in North York?
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unky erin
(@ErinCarroll29) reported
Here to stress how horrible @RogersHelps is! I’ve barely had internet for the last few days and waiting more than 3 days to get a tech to see what’s up. Not like I have important work to do or anything. I’m less than a month into this service...and not pleased.
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nadia | blm 🖤
(@nadiuhelizabeth) reported
@RogersHelps is there an issue in Oshawa at Harmony and Olive? My internet has been out for about 30 min.
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LaurelBos
(@laurel03) reported
@Rogers what would it take to have a guide that works and says what shows are on? Just wondering . No one expects you to fix it
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DiBo29
(@Bo29Di) reported
@Rogers Rogers!!! is there an outage in Old Mill area? I don't have Wi-Fi since 8am and of course your phones just say longer than usual waiting times,the online chat says the same and I need to work! What's going on??
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harvey Saunders
(@hms1900) reported
@RogersHelps I guess rogers is closed or the dont give a damn
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K1ng
(@Sabercan) reported
@RogersHelps my phone line is not working. Is there a outage in the south Etobicoke area right now?