Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Kanata, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 22, 7:02 PM EDT.
- Internet (66%)
- TV (24%)
- Wi-fi (7%)
- Total Blackout (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Carp.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 21 hours ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
TV | 9 days ago |
|
Bells Corners
|
Wi-fi | 9 days ago |
|
Ottawa
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, OntarioI still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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BtheNorth (@BtheNorth) reported@alancross @Rogers The ongoing history of ****** customer service.
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Michael Gallo (@galloots1313) reported@RogersHelps My bill was triple the amount. When I have unlimited data. I try calling Roger’s billing help, and everyday I wait on the phone for 4-5 hours and nobody ever picks up. How do you seriously do this to customers?
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@RogersHelps Again I am not a tech person or tech support I have no idea what the equipment is you've provided me with. Pretty sure the little pucks or receivers or whatever they are or just connected HDMI and then a small pin for power
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Michael Gallo (@galloots1313) reported@RogersHelps What busy time? I’ve called everyday for 5 days and 5 hours wait everyday and nobody picks up. Why not just staff people to take care of Rogers errors?
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@RogersHelps You recently replaced the modem. And I am not a tech person or tech support and whatnot above my pay grade.
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Gabriela Cecilia (@gabycecilia82) reported@RogersHelps Here’s the lowdown. Again. June 15. Called Rogers to sign up for a new 24 month bundle. Have an email with start date of bundle June 15. A new modem was sent. I called tech support, they said the new modem was not necessary and to send it back. Done.
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Yaya Icy O ❄️❄️ (@YaYa_Icy) reported@RogersHelps Not scroll to the bottom of the page under terms and conditions under full details?!!! Don’t you think something that major should be the first thing a customer sees?!
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Expos4ever (@Expos4ever10) reported@xeno611026 @bnicholsonsmith So ******* stupid. Bo walks for nothing & end up paying Vlad double what they could have signed him for if they paid him in 2021…meanwhile, @rogers has jacked up prices on everything to pay for it & the team will finish last 2 of last 3 seasons. Ridiculous! Payroll over $300m!
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Jaskaran Singh (@jzsingh91) reported@RogersHelps @Rogers Don’t you think I have tried calling the move department a few times! Tagging you on socials is the last thing I wanted to do. What is your policy if the new address is non-serviceable and the customer has an existing contract with rogers?
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Christopher Castle (@Scissorb0i) reported@Rogers seems to be having trouble doing something called “providing the service people are paying for”. For several days the audio has cut out from programs, commercials show up randomly while the program’s audio continues to run, and the program’s runtime becomes fractured.