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Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Kanata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 11:19 AM EDT.
  • 71% Internet (71%)
  • 19% TV (19%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Carp.

CityProblem TypeReport Time
Ottawa Internet 15 hours ago
Ottawa Internet 19 hours ago
Ottawa TV 1 day ago
Bells Corners Wi-fi 2 days ago
Ottawa Wi-fi 6 days ago
Nepean Internet 7 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

15 hours ago
Bells Corners

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • a_shaily
    Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gareeves
    Gail Reeves Reid (@gareeves) reported

    @RogersHelps @drodro1924 Well for the past few weeks my calls are dropping- call fail or I have a bad connection.

  • Fleur8029
    Fleur (@Fleur8029) reported

    @Deepea6 @SLICKBLOWFISH @Rogers Damn! if they do that to mean, I will go without internet and cable. Shaw Cable was good but this monstracity sucks.

  • Yuvrajsv1rk
    (@Yuvrajsv1rk) reported

    @MikeDelpieroX @RogersHelps @Rogers Thanks Mike, I think so I have to go with CCTS. Im so disappointed with the service even after paying the high price for higher speed. Well, that’s what happens when there’s no competition.

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @RogersHelps 4 replies and not one link to a “tech support team” how about a direct link to billing so I can cancel my Shaw account of 28 years?

  • SuckMySocks12
    Jessica (@SuckMySocks12) reported

    @Rogers having a connection issue?! No! Say it ain't so! Seriously, again I ask, what is the point of doing your nightly updates if **** like this always happens? These "updates" obviously do diddly squat.

  • b_paddock
    Brett Paddock (@b_paddock) reported

    @BlueJays Just so you know Calgary is missing your radio broadcasts now that @Rogers has shut down AM @sportsnet960 #sportsnet #yyc #sportsnet960 Any plans on having your games broadcast on another Calgary station?

  • wheresrosinow
    Canadian Rositta 🇨🇦 (@wheresrosinow) reported

    @RogersHelps On hold now 1:40 minutes that is one hour and a half much more than proper customer service. 2 weeks! I got cut off twice yesterday.

  • GESwaters
    Gordon Swaters 🇺🇦🇮🇱 (@GESwaters) reported

    @RogersHelps has the worst customer service experienced in a long time. Trying to sort out a simple clerical error. On the phone for over 70 mins. Agent ID# I2603935959 rude and unable to help. Transferred to another dept only to have them say they can't help. Chat useless.

  • TFCin110
    CDN_Footy (@TFCin110) reported

    @RogersHelps @nuyo1oyun Nobody can get through to anyone on the phone that’s the problem. We keep getting disconnected due to call volume.

  • Youngwolf0000
    S.Sandhu (@Youngwolf0000) reported

    @AverageDudeRHT @Rogers It's July and still they haven't changed it. It's so annoying. @Rogers change the god damn app icon. You got no right to change icons on my personal phone.