Rogers Outage Report in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Carleton Place, and Kanata.

City	Problem Type	Report Time
Ottawa	E-mail	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	TV	4 days ago
Nepean	Internet	6 days ago
Ottawa	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Tgr (@hunktgr) reported 29 seconds ago from Ottawa, Ontario

  @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

• 
  ncarter (@1carter) reported 1 minute ago from Ottawa, Ontario

  @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

• 
  Shelley Bryen (@Sbryen) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  Tgr (@hunktgr) reported 6 minutes ago from Ottawa, Ontario

  @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

• 
  A. R. Jalali 🇨🇦 (@ARJalali) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

• 
  Andy Marshall (@AndyMarsh62) reported 7 minutes ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  WallStPete (@WallStPete) reported 8 minutes ago from Ottawa, Ontario

  Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

• 
  Tgr (@hunktgr) reported 8 minutes ago from Ottawa, Ontario

  @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

• 
  Baylie Boys (@BaylieBoys) reported 8 minutes ago from Ottawa, Ontario

  @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

• 
  Mike Grouchy (@mgrouchy) reported 14 minutes ago from Ottawa, Ontario

  @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

• 
  Spurge (@Spurgie31) reported 34 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  Barrhaven Guy (@BarrhavenGuy) reported 39 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Keith Burnage (@live_2_bike) reported 41 minutes ago from Ottawa, Ontario

  9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

• 
  Jessica Hogue (@jessica_hogue) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

• 
  Jay Small (@JSmall1771) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 45 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  Keith Burnage (@live_2_bike) reported 54 minutes ago from Ottawa, Ontario

  6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

• 
  Tgr (@hunktgr) reported 58 minutes ago from Ottawa, Ontario

  @Rogers Never Ever

• 
  POSTERING OTTAWA (@posteringottawa) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carmen (@Carmen33906384) reported 5 minutes ago

  @Rogers @RogersHelps Switching to Bell **** Rogers the biggest company in North America and can't even get anything right

• 
  Sanguine Sambhar (@shweta_arien) reported 7 minutes ago

  @Rogers When will the network come up?

• 
  Film Crab (@realsebasn) reported 10 minutes ago

  I wonder what's the number of people that missed payment on time yesterday on a @Rogers bill and they still contacted them via email since phones don't work. Too inform them that they are late. They are more worried about late payments then actually fixing the issue of no service

• 
  Trumo (@Trumo60858886) reported 10 minutes ago

  @RogersHelps When will my Rogers ignite wifi finally be back up and running? This is absolutely absurd how long it is taking. As a student, we are in our finals and this outage is hurting us. This should not be taking more than half a day to fix.

• 
  Kevin Haughton (@kevinghaughton) reported 15 minutes ago

  @Rogers is the outage going to continue for hours?days?weeks? Give us some idea of when we can expect service restored. Do not tell me you don't know or your working on it. We deserve specifics.

• 
  Hayley (@hayley_9182) reported 16 minutes ago

  Okay @RogersHelps figure your crap out! @Rogers

• 
  James Perkins (@JROpinions) reported 18 minutes ago

  @RogersHelps so why do I pay almost $100 a month to not be give updates about your service outage ? Customers better be compensated for the day of service lost. @RogersHelps why can’t you even tell us what’s wrong ? @RogersHelps you either don’t know, or you’ve been hacked.

• 
  Anand Venkatarangam (@acvcomm) reported 20 minutes ago

  @RogersHelps Is there any update & explanation on the cause along with an ETA on resolution? Both my work cell phone (which is also my 'desk phone') & personal phones have been down all day. A major outage like this requires regular updates & better info on the cause & an ETA to resolution.

• 
  Zurc96 (@CostaRica88) reported 21 minutes ago

  @RogersHelps Seriously when are you guys gonna fix the problem because I’ve been having no cell service for 27 hours and I use my phone every day for work

• 
  Gord (@atyl7u) reported 22 minutes ago

  @RogersHelps Hardly 'intermittent' when the service has been down since at least 8am, without ever coming back up.