Rogers

Rogers Outage Report in Kanata, Ontario

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The latest reports from users having issues in Kanata come from postal codes K2M and K2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kanata, Ontario 01/02/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Nepean, Barrhaven, Kanata, Bells Corners and Carleton Place.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa TV
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Phone
CanadaGatineau Phone

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • robertlendvai robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • DarkMaple JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • techbombnews techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • shakenbridge Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • DannyOnThat DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • RichSavarie Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • PamHewitt19 Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • ctmaxime83 Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • lileyao1998 李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • 613_Me 613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • ritah8 Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • Zwanguy Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • lebaneseogre me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • DaveConnor60 Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • vivadz2011 Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyberki36528262 Cyber-kitty (@Cyberki36528262) reported

    @RogersHelps Hello can you verify that your internet service is completely down in Port Perry?

  • daynabreezy Dayna B (@daynabreezy) reported

    With the amount of money paid monthly for phone service from Rogers, it's unacceptable that I cannot get an ounce of service in #ottawa 2 days after the storm, while other service providers using the same towers have no issues. Make it make sense @RogersHelps

  • RussBirnie Russ BIRNIE (@RussBirnie) reported

    @RogersHelps Still having issues and been down over 36 hours

  • Seb_Palazzo Sebastian Palazzo (@Seb_Palazzo) reported from Brampton, Ontario

    @RogersHelps my family lives in Brampton and we have had NO internet service for 2 days now.

  • allison_park94 olivia (@allison_park94) reported

    @RogersHelps I found out that debt collector charged me 317 dollars for rogers cable on January 1st… which doesnt make sense as I was quarantining back then and I was not even using Rogers. Please help me fix this problem… this took a toll on my credit report

  • simplytee03 🌱🪴•• Kyle Lowry Stan Account. (@simplytee03) reported

    All I know is if these people make me run out my data I’m not PAYING ****. No reason why a damn connection cannot be fixed in two days. Hire more tech or electricians. Y’all have billons. @RogersHelps

  • Canook365J J Foan (@Canook365J) reported

    @awf_largest @RogersHelps Good luck, I never lost hydro, but lost all ROGERS Ignite services 7 hours after the storm....your guess is as good as mine....here it is Monday 5:17 pm

  • Wynndam1 Wynne (@Wynndam1) reported

    @RogersHelps so like are you just pretending that there hasn’t been an outage here for 80 hours despite other people nearby having internet?

  • stvlprd Steve (@stvlprd) reported

    @daynabreezy @RogersHelps It fundamentally makes no sense. I'm with @koodo and never had any issues with loss of coverage.

  • Trailblazer4202 Trailblazer420 (@Trailblazer4202) reported

    @rogers...it's funny how rogers "all Canadian workers" all have a heavy accent ..and for some reason none of their phone calls are recorded and on record like they say. So if you have problems they cover them up and don't send the survey they normally send after every call. Scams