Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, Carp, and Carleton Place.

City	Problem Type	Report Time
Bells Corners	Total Blackout	18 hours ago
Bells Corners	Internet	2 days ago
Nepean	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  techbombnews (@techbombnews) reported 8 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  PJ (@PJ_Hinton) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Dave Connor (@DaveConnor60) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Patrick Leger (@Patrick_Leger) reported 18 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Nick Simmons (@nicksimmons24) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Montse Zidan (@MontseZidan) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 27 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Tony Power (@J_Anthony_22) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps cable service issues in Ottawa? Getting very poor reception

• 
  BippinQueen (@BippinQueen) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  PARAGON CAUSE (@ParagonCause) reported 28 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  JohnnyCanuck (@DarkMaple) reported 30 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  @sallycthomas (@sallycthomas1) reported 34 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Samantha (@samanthadolly28) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Franz Holtz (@TWFS) reported 45 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  Franz Holtz (@TWFS) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 50 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe posteraro (@boombatts) reported 4 minutes ago

  @RogersHelps service is down on beaton way in pickering. Wasn't even bad weather to blame it on

• 
  これは何の意味もありません (@TRSbizarro) reported 5 minutes ago

  @RogersHelps @towerguymatt Like seriously, why do you think its on the costumers you are scamming to notify you of when your service is down? This is a genuine question so answer it. This is social media after all, lets SOCIALIZE.

• 
  sarah (@dawnthehorizon) reported 9 minutes ago

  @RogersHelps It mostly happens at home, and in and around the area I live. I’ve never had this issue before using Roger’s services so it is very frustrating that my service is spotty in my own home. Unfortunately not everyone I text or call uses wifi for their messaging.

• 
  ghostwolfman (@ghostwolfman) reported 12 minutes ago

  @RogersHelps 4 outage in as many months 14 hrs and counting on this one and another projected 4 hrs , I am not receiving what I am paying for, the services I pay extra to watch I am missing out on, when is someone going to fire a brain and put the fibre lines underground?

• 
  Darrel Norris (@NorrisDarrel) reported 13 minutes ago

  @RogersHelps We have been without internet for 5 hours now. You say there is no outage in my area. I've tried turning my router off and on again. Can you help?

• 
  kaleemullah (@kaleemullah19) reported 16 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 16 minutes ago

  gone! Once i decide to end this frustrating relationship with @Rogers my number will suddenly become visible to them with all manner of offers to come back. I'm frustrated. I can't keep giving my organization excuse that my home internet is not working @RogersHelps

• 
  JJ (@JJGoesLong) reported 17 minutes ago

  @SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet

• 
  Tammie (@tammie__cross) reported 19 minutes ago

  @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.

• 
  Chris (@Innes_lifestyle) reported 19 minutes ago

  @RogersHelps @nestapendragon This is ridiculous. If your tech cut the lines, he can easily splice them. You can not damage service and simply leave it. I, as the lead telecom tech for a major city, would never conduct myself with this egregious level of unprofessionalism. How low can you go Rogers?