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Rogers

Rogers outages and service status in Kanata, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 12, 11:14 PM EDT.
  • 30% Internet (30%)
  • 25% Wi-fi (25%)
  • 25% TV (25%)
  • 10% Phone (10%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.

CityProblem TypeReport Time
Ottawa Wi-fi 1 day ago
Ottawa Internet 2 days ago
Ottawa Total Blackout 2 days ago
Ottawa Internet 3 days ago
Ottawa Wi-fi 3 days ago
Ottawa Wi-fi 3 days ago

Nearby cities with recent reports

Ottawa

9 recent signals

1 day ago

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • kavmac
    kristy πŸ³οΈβ€πŸŒˆ kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • georganneb
    πŸ‡¨πŸ‡¦ GeorganneB πŸ‡ΊπŸ‡Έ (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • kavmac
    kristy πŸ³οΈβ€πŸŒˆ kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • whereiwalkphoto
    Where I Walk... πŸ‡¨πŸ‡¦ (@whereiwalkphoto) reported from Carleton Place, Ontario

    @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. πŸ˜• they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • livingklife
    KKπŸ‘¨β€πŸ¦ΌπŸŒˆ+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps πŸ™„πŸ™„ no fixing stupid.

  • robertlendvai
    robertlendvai | (🚴🏽,πŸŠπŸ»β€β™‚οΈ,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Manansood20
    Manan Sood (@Manansood20) reported

    @RogersHelps @Rogers Your team is still not addressing my actual issue and keeps sending what look like generic/AI-generated responses.

  • Ady_Co
    A Co (@Ady_Co) reported

    @RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.

  • aakashkapadia
    Aakash (@aakashkapadia) reported

    @RogersHelps hangs up on you after an hour because they know you have nowhere else to go. Peak Canadian monopoly behavior. Zero accountability, extortionate pricing, and third-rate support. Burning my money would be more satisfying. #rogers

  • robertojames192
    James (@robertojames192) reported

    @Rogers Im a Rogers customer, why is the Golf Channel feed acting up... live golf "skipping". Please fix.

  • UberJumper
    Tyler Higgs πŸ‡¨πŸ‡¦πŸŒ» (@UberJumper) reported

    I've spent 3 hours (2+ hours on hold) with @Rogers today to try and change our Shaw internet service to their 5G Home internet. They seemingly cannot do it. Apparently their Shaw team can't do it, and neither can their wireless team. Not ok Rogers.

  • Manansood20
    Manan Sood (@Manansood20) reported

    @Rogers I was even considering getting a Rogers Mastercard, but after this experience and the way this issue has been handled, I’m definitely reconsidering that decision. I’ll also be switching to another network provider because I no longer feel comfortable using Rogers.

  • MankotiaSurya
    Surya Mankotia (@MankotiaSurya) reported

    Absolutely worst customer service experience with @Rogers @RogersHelps. Moved to a new house a week ago and still have no internet because I’m stuck in a loop of waiting on hold for 2–3 hours daily just to have the line disconnect. Please reach out.

  • comrade7449
    Comrade Vanilla (@comrade7449) reported

    @RogersHelps @RogersHelps why are hold times for support hours? Businesses can’t run when you can’t get ahold of your ISP

  • magsdabomb
    mags (@magsdabomb) reported

    @RogersHelps what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consitent trying. Ombudsman info please

  • Ady_Co
    A Co (@Ady_Co) reported

    @RogersHelps I have no home internet or TV and my cellular service is working at a snails pace. Pretending the problem doesn’t exist is not the answer. Bathurst and Eglinton area.