Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Internet	7 hours ago
Nepean	Internet	2 days ago
Ottawa	Internet	4 days ago
Ottawa	Wi-fi	7 days ago
Ottawa	TV	8 days ago
Nepean	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  PARAGON CAUSE (@ParagonCause) reported 34 seconds ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 6 minutes ago from Carleton Place, Ontario

  @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

• 
  Franz Holtz (@TWFS) reported 17 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Corgi Durst 💙 (@shakenbridge) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Mark Adkins (@marka351) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Roach_WC (@roachwc) reported 26 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 27 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Franz Holtz (@TWFS) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  J.C. Beecroft (@jcbeecroft) reported 42 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Charlie (@charlieinottawa) reported 43 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 43 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Shaily Allison (@a_shaily) reported 44 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Pam Hewitt (@PamHewitt19) reported 48 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Christian Lee (@christianflee) reported 50 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  @sallycthomas (@sallycthomas1) reported 51 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  BippinQueen (@BippinQueen) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Aiello (@caiello2) reported 5 minutes ago

  @RogersHelps There was no outrage just a technical employee who didn’t want to go the extra mile to help me. TV is fine once I rebooted. Thanks

• 
  Harrichr (@harrichr) reported 16 minutes ago

  @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

• 
  Taylor (@WilsT24) reported 17 minutes ago

  @RogersHelps is there anyway to get help? Called the store and can’t help set up tv and home phone… telephone to Roger’s has hung up on us because they are too busy for 5 days straight.. how can this be this hard?

• 
  The Veronica Thompson (@VThompson_) reported 19 minutes ago

  @Rogers what are you doing about the scam calls I’m getting daily of people pretending to be Roger’s. I get one EVERYDAY. Each time I ask to be removed from their list. I know it’s not you guys, but you’re getting the bad rap.

• 
  Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported 21 minutes ago

  @PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation

• 
  Gram-splaining (@gramsplaining) reported 22 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  Rohit Kumar (@rohitt25) reported 27 minutes ago

  @RogersHelps This is my first bill ever for this particular connection. No way, I have got time to renegotiate the increase in price or option to cancel this account. How irresponsible of business is this, where your policy is violated by system or a person.

• 
  Donald Mitchell (@vanriderfan) reported 33 minutes ago

  @landoncreasy @Rogers @RogersHelps Landon, did you expect customer service from a near monopoly? Silly boy!

• 
  KIRO Service Consultation (@ampharan) reported 33 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  The Impatient Tourist (@ImpatienTourist) reported 36 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK