Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 59 outage signals in the last 24 hours around Kanata, including 59 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 15, 2:52 PM EDT.
- Internet (58%)
- Wi-fi (14%)
- Phone (10%)
- Total Blackout (7%)
- TV (7%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Rogers
Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Carleton Place, Carp, Bells Corners, Nepean, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 9 hours ago |
|
Ottawa
|
Wi-fi | 9 hours ago |
|
Ottawa
|
Internet | 9 hours ago |
|
Ottawa
|
Internet | 9 hours ago |
|
Ottawa
|
Wi-fi | 10 hours ago |
|
Carleton Place
|
Internet | 10 hours ago |
Nearby cities with recent reports
53 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, OntarioI am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Charlie (@charlieinottawa) reported from Ottawa, OntarioSafe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rtyu (@Rtyu1148534j) reported@RogersHelps @valzann0 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!
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New World Investigations (@UFO_Investigate) reported@Rogers fix your data!
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Steve Bergeron (@CBR900) reported@RogersHelps Yes, I have to reboot the modem at least once a day to resolve the cable box issue. Everything else on Wifi in the house works except the Roger’s TV issues.
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Jennifer Vargen (@jennvargg) reported@Rogers @shaw is the absolute worst!!!! On hold for 2 hrs and get a lady in India that you cannot even understand. She was so rude…
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Dinesh (@dineshkumarkg) reported@Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.
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Dman (@mcmanus17) reported@RogersHelps we’ve lost phone, internet and TV. Is there an outage?
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the peoples champ (@uncut_jurist) reported@RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?
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Peter 🇨🇦🇮🇹 (@PistolP50122591) reported@Rogers I’m sick and tired of my Roger’s Ignite ALWAYS going down. Wifi is working! WTF!!!! I guess it is time to call Bell
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Laura (@laurapott) reported@RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.
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a (@shynewsguy) reported@RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.