Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.

City	Problem Type	Report Time
Ottawa	Phone	10 hours ago
Ottawa	Internet	1 day ago
Ottawa	TV	2 days ago
Ottawa	TV	3 days ago
Ottawa	E-mail	4 days ago
Nepean	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Pam Hewitt (@PamHewitt19) reported 4 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Rich Thorpe (@exit716) reported 6 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Chris Bown (@CBownNotBrown) reported 9 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  BippinQueen (@BippinQueen) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  MB (@phail_m) reported 12 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 21 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Christian Lee (@christianflee) reported 23 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  @sallycthomas (@sallycthomas1) reported 24 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Franz Holtz (@TWFS) reported 30 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  @halo_nothing@mstdn.social (@halo_nothing) reported 33 minutes ago from Twin Elm, Ontario

  @RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.

• 
  Kristen Buter (@butes) reported 33 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Franz Holtz (@TWFS) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 44 minutes ago from Carleton Place, Ontario

  @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

• 
  Angie D'Aoust (@adaoust13) reported 51 minutes ago from Ottawa, Ontario

  @alour @RogersHelps 🙄🙄 no fixing stupid.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Dustin Gavin (@WeakTimeRunning) reported 56 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ria Riaz (@RoastedKeyboard) reported 2 minutes ago

  Out of all the telcos @Rogers by far has the worst customer service. Consistently

• 
  malachi (@Pereztavarez6) reported 2 minutes ago

  @RogersHelps @savemilkweed i want to cancel my services

• 
  shane conohan 🇨🇦 (@shaneconohan17) reported 3 minutes ago

  @FierySharky @Rogers @Sportsnet Dude wtf

• 
  Larry Matthews Jr. (@WantHeat) reported 3 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Brain is rotted. Seek help.

• 
  Pᴀᴜʟ Dᴀᴠɪs #ᴏɴʟɪɴᴇsᴀғᴇᴛʏ #privacy (@pauldavisSNS) reported 4 minutes ago

  @Rogers @RogersHelps Two agents One hour fifty minutes No resolution -> and I need to call back?? Because the agent said they cannot call us back. ALL in an effort to help YOU keep my mom as a customer.. The definition of irony #rogers

• 
  Solid Shatner (@KarlMagnonMan) reported 5 minutes ago

  @RogersHelps I FINALLY got a hold of someone today - that even had English as a FIRST language. Unfortunately, I had to select options to indicate I was BUYING SOMETHING in order to speak with someone LIVE. My other FOUR attempts today were hung up on. Big “F” for Cx Service guys.

• 
  Kieran W (@WeberK94) reported 12 minutes ago

  .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year

• 
  James Burnell (@uxridge_james) reported 14 minutes ago

  Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks

• 
  Marion Harrington (@petemare) reported 17 minutes ago

  @Rogers I am trying to report a fraudulent account. I have spoken to 3 people via chat, 3 via phone and have been disconnected from your Customer Solutions team 6 times with 8 hours of hold time. Please provide a contact so I can have this rectified

• 
  Kent Knox (@gunz89) reported 18 minutes ago

  @Rogers doesn't service the place we moved to, (Warman,SK from Saskatoon, SK) but are still going to charge us the $400 early cancelation fee. That seems pretty crooked to me. 🤬🤬🤬 @GlobalSaskatoon @ctvsaskatoon