Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carleton Place, Carp, Bells Corners, Nepean, and Stittsville.

City	Problem Type	Report Time
Ottawa	Internet	17 hours ago
Ottawa	Wi-fi	17 hours ago
Ottawa	Internet	17 hours ago
Ottawa	Internet	17 hours ago
Ottawa	Wi-fi	18 hours ago
Carleton Place	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  DannyOnThat (@DannyOnThat) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Roach_WC (@roachwc) reported 12 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Christian Lee (@christianflee) reported 13 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Franz Holtz (@TWFS) reported 15 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Charlene Davidson (@mscdavidson) reported 18 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Montse Zidan (@MontseZidan) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Mario (@Papa_613) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Nas Eldjazair (@vivadz2011) reported 33 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Charlene Davidson (@mscdavidson) reported 36 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  J.C. Beecroft (@jcbeecroft) reported 37 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 38 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  TF Doyle (@cf_td3) reported 44 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Rick Haga (@RickHgr) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Max (@ctmaxime83) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Ryan (@cliffyryan22) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  JEM (@JEM19126745) reported 57 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Poppins 🇨🇦 (@Poppins1971) reported 2 minutes ago

  @RogersHelps @suresh__cp When several people say they are in Ottawa are having issues, maybe it’s not our problem, but a Roger’s issue. Yes, I have restated my modem. No, it didn’t help. Thank you.

• 
  Steve Bergeron (@CBR900) reported 6 minutes ago

  @RogersHelps What is the best number to call for technical support where I don’t have to listen to 100 different menu options.

• 
  Dinesh (@dineshkumarkg) reported 7 minutes ago

  @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

• 
  Craig DeCraene (@CraigDeCraene) reported 9 minutes ago

  @RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story

• 
  Luminier (@Lunar_Dusk) reported 10 minutes ago

  @RogersHelps Thank you. Finally, I got an email with the final bill today. This May/20, it will automatically be paid, and I will cancel my bank account. Thanks again for your effort.

• 
  TimeTraveleRuss (@Noeticwanderer) reported 14 minutes ago

  @RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.

• 
  David Prihodko (@dprihodko) reported 21 minutes ago

  Once again @Rogers @RogersHelps service appears to be down in my area

• 
  Mr. C (@MrC_ELL) reported 22 minutes ago

  @RogersHelps why is customer service so poor lately? I have waited over 20 minutes and counting. The online chat is taking forever

• 
  Paul 🇨🇦 🇺🇸 (@CoachPaul_07) reported 22 minutes ago

  @rogershelps Internet currently down in Ottawa and so is your webpage to very service outages!

• 
  Peter 🇨🇦🇮🇹 (@PistolP50122591) reported 23 minutes ago

  @RogersHelps @Rogers How is it possible that my connection goes down 3 or 4 times a night. Is it just in the Vaughan market. Internet and WIFI are working fine. Please just fix it! This has been going on for over a month. Very Frustrating!!!! Why!!!!!!!!