Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Internet	54 minutes ago
Ottawa	Wi-fi	2 days ago
Ottawa	TV	3 days ago
Nepean	Internet	4 days ago
Ottawa	Internet	7 days ago
Ottawa	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  StoneySpartan (@StoneySpartan) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Matt Clitheroe (@matt_clitheroe) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Charlene Davidson (@mscdavidson) reported 9 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  Gerald Butts (@gmbutts) reported 17 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Franz Holtz (@TWFS) reported 18 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Zwanguy🎮 (@Zwanguy) reported 23 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 31 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  King of Hintonburg (@PubsSr) reported 33 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Omar Elamam (@OmarElamam) reported 34 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Luc Bellefeuille (@lbellefeuille13) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  BippinQueen (@BippinQueen) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 39 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  MB (@phail_m) reported 40 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  PJ (@PJ_Hinton) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Mario (@Papa_613) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 2 minutes ago

  @SchwartzTime @Rogers They should be ashamed that they have a department called customer care. It should be called customer we don't care.

• 
  Cristina Aiello (@caiello2) reported 3 minutes ago

  @RogersHelps There was no outrage just a technical employee who didn’t want to go the extra mile to help me. TV is fine once I rebooted. Thanks

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 9 minutes ago

  @barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.

• 
  Jen (@jenjenlopaz) reported 14 minutes ago

  @Rogers After 2 hours on hold, only to be disconnected. What is going on, the chat box can’t help, online can’t do the request you need to talk to someone and now when you call it’s hangs up as wait times are to extreme

• 
  Toronto Guy (@doubledouble416) reported 17 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)

• 
  @HolyDegenerate (@RandySaretzky) reported 23 minutes ago

  @RogersHelps I cannot access my account, I’m Thailand and locked me out because it’s saying a suspicious log in, when I told them I was going to be in Thailand, and when I call, the recording says I high number of calls and hangs up on me. HORRIBLE!!!!

• 
  Clint (@clintculture) reported 23 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  dineshjagasia (@dineshjagasia1) reported 24 minutes ago

  @RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 25 minutes ago

  @RogersHelps Rogers has the WORST business practice ever. Please pass that along to your Executive Office.

• 
  Stephen Cunliffe (@scunliffe) reported 25 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.