Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, TV, and Internet.
- The most recent signal from this area was received Aug 12, 11:14 PM EDT.
- Wi-fi (28%)
- TV (28%)
- Internet (22%)
- Phone (11%)
- E-mail (6%)
- Total Blackout (6%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 4 days ago |
|
Ottawa
|
Internet | 5 days ago |
|
Ottawa
|
Total Blackout | 5 days ago |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Wi-fi | 6 days ago |
|
Ottawa
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, OntarioI am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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B Rachel (@b_rachel18) reported@RogersHelps the amount of time I’ve had to spend trying to correct a billing error you made is ridiculous. I have been on hold for over an hour and the online queue is just as bad. Please provide better options for customers to resolve issues.
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mags (@magsdabomb) reported@Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please
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F-Word Scissorhands (@The_Dumbening) reported@settofaze @Rogers Please Note: I am not in favour of it getting cancelled (**** Rogers and everything they've done the last 12 mos)
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reportedAbsolutely ridiculous service from @rogers. Two plus hours on hold, 3 transfers, asked to dial a different line, transferred to a closed department and an hour and 50 minutes off and on hold. *still* not resolved. Last person at least tried to help!
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reportedMake that 55 minutes now. Watch here for an update on @Rogers @RogersHelps "customer service".
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Manan Sood (@Manansood20) reported@Rogers worst worst customer service ever. Trying to connect with your team from last 1 hour, but no response. What a ****** scam you guys are doing. Taking people hard earn money $80cad just like that ? What a service you guys are providing.
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smithers (@smithers1972) reported@TheHockeyNews The #Nhl does not like @Canada so Gary bettman can go **** himself Quebec should have had a team 15 yrs ago @Rogers probably has something to do with this garbage
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Erin (@busytomom) reported@Rogers - I have been on hold for over 40 minutes now. If I wasn't already trying to cancel my service I would be now. This is ridiculous. It is insane that I NEED to talk to a customer service agent to cancel a service.
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Shawn Tock (@TockShawn) reported@RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reportedI've spent 3 hours (2+ hours on hold) with @Rogers today to try and change our Shaw internet service to their 5G Home internet. They seemingly cannot do it. Apparently their Shaw team can't do it, and neither can their wireless team. Not ok Rogers.