Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Carleton Place, Carp, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	15 hours ago
Ottawa	Wi-fi	19 hours ago
Ottawa	TV	22 hours ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	3 days ago
Ottawa	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  StoneySpartan (@StoneySpartan) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Franz Holtz (@TWFS) reported 14 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Steve Hutchings (@steve_hutchings) reported 15 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Charlene Davidson (@mscdavidson) reported 15 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  Emma Pratt (@frmerprincess) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 19 minutes ago from Carleton Place, Ontario

  @RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.

• 
  JEM (@JEM19126745) reported 22 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Meera Dilawri (@meeradilawri) reported 25 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  mightyboink (@mightyboink) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  J.C. Beecroft (@jcbeecroft) reported 38 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Where I Walk... 🇨🇦 (@whereiwalkphoto) reported 40 minutes ago from Carleton Place, Ontario

  @RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.

• 
  Rita G. (@ritah8) reported 46 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  SamanthaLamb (@Spideewoman) reported 49 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  PARAGON CAUSE (@ParagonCause) reported 52 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 58 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 60 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jarrell G (@jarrell) reported 6 minutes ago

  @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down

• 
  🇨🇦 Kent (@kentmaurstad) reported 9 minutes ago

  @Rogers - I have no idea what is going on with you guys. Your online login system isn’t working and I have no clue how to resolve an issue as you require a login and no telephone support. HELP

• 
  Peter 🇨🇦🇮🇹 (@PistolP50122591) reported 10 minutes ago

  @RogersHelps are you ******* kidding me! Why is the your feed keep going down during overtime!

• 
  Michael DelPiero (@MikeDelpieroX) reported 10 minutes ago

  @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

• 
  BrianM (@briangm11) reported 11 minutes ago

  @RogersHelps Apparently having no other option, called your Tech "support" again. I've been on hold for 81 minutes and counting.

• 
  Elizabeth Bryant (@wheelgirl77) reported 16 minutes ago

  @RogersHelps The outage page is working it says there isn’t one in my area or at my address but my service is down the modem is blinking yellow and I’ve done a complete reset my unplugging the modem from its power source and plugging it back in and it’s still down.

• 
  Prithviraj Kar (@KarPrithviraj) reported 16 minutes ago

  @Rogers even if I have an active Asia roaming pass still not able to make and receive calls. Not even customer care. Also no data . Your chat support is pathetic.

• 
  Jason Hoffman (@EMSIJason) reported 29 minutes ago

  @RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.

• 
  Lina (@lina_sloan8) reported 29 minutes ago

  @RogersHelps I am unable to get anyone on the phone as they said they are closed. My internet has been going off & on for days now. Plse help

• 
  sprt08 (@sprt08) reported 31 minutes ago

  @RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.