Rogers outages and service status in Kanata, Ontario

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Rogers generated 2 outage signals in the last 24 hours around Kanata, including 2 direct reports.
The most common problems reported in this area mention TV, Internet, and E-mail.
The most recent signal from this area was received Apr 9, 3:00 PM EDT.

TV (38%)
Internet (33%)
E-mail (10%)
Total Blackout (8%)
Phone (8%)
Wi-fi (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Kanata	Baseline
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0
Apr 9, 8:20 AM EDT	0	0	0
Apr 9, 8:40 AM EDT	0	0	0
Apr 9, 9:00 AM EDT	0	0	0
Apr 9, 9:20 AM EDT	0	0	0
Apr 9, 9:40 AM EDT	0	0	0
Apr 9, 10:00 AM EDT	0	0	0
Apr 9, 10:20 AM EDT	0	0	0
Apr 9, 10:40 AM EDT	0	0	0
Apr 9, 11:00 AM EDT	0	0	0
Apr 9, 11:20 AM EDT	0	0	0
Apr 9, 11:40 AM EDT	0	0	0
Apr 9, 12:00 PM EDT	0	0	0
Apr 9, 12:20 PM EDT	0	0	0
Apr 9, 12:40 PM EDT	0	0	0
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0
Apr 9, 1:40 PM EDT	0	0	0
Apr 9, 2:00 PM EDT	0	0	0
Apr 9, 2:20 PM EDT	0	0	0
Apr 9, 2:40 PM EDT	0	0	0
Apr 9, 3:00 PM EDT	0	0	0
Apr 9, 3:20 PM EDT	0	0	0
Apr 9, 3:40 PM EDT	0	0	0
Apr 9, 4:00 PM EDT	0	0	0
Apr 9, 4:20 PM EDT	0	0	0
Apr 9, 4:40 PM EDT	0	0	0
Apr 9, 5:00 PM EDT	0	0	0
Apr 9, 5:20 PM EDT	0	0	0
Apr 9, 5:40 PM EDT	0	0	0
Apr 9, 6:00 PM EDT	0	0	0
Apr 9, 6:20 PM EDT	0	0	0
Apr 9, 6:40 PM EDT	0	0	0
Apr 9, 7:00 PM EDT	0	0	0
Apr 9, 7:20 PM EDT	0	0	0
Apr 9, 7:40 PM EDT	0	0	0
Apr 9, 8:00 PM EDT	0	0	0
Apr 9, 8:20 PM EDT	0	0	0
Apr 9, 8:40 PM EDT	0	0	0
Apr 9, 9:00 PM EDT	0	0	0
Apr 9, 9:20 PM EDT	0	0	0
Apr 9, 9:40 PM EDT	0	0	0
Apr 9, 10:00 PM EDT	0	0	0
Apr 9, 10:20 PM EDT	0	0	0
Apr 9, 10:40 PM EDT	0	0	0
Apr 9, 11:00 PM EDT	0	0	0
Apr 9, 11:20 PM EDT	0	0	0
Apr 9, 11:40 PM EDT	0	0	0
Apr 10, 12:00 AM EDT	0	0	0
Apr 10, 12:20 AM EDT	0	0	0
Apr 10, 12:40 AM EDT	0	0	0
Apr 10, 1:00 AM EDT	0	0	0
Apr 10, 1:20 AM EDT	0	0	0
Apr 10, 1:40 AM EDT	0	0	0
Apr 10, 2:00 AM EDT	0	0	0
Apr 10, 2:20 AM EDT	0	0	0
Apr 10, 2:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carp, Nepean, Stittsville, Carleton Place, and Kanata.

City	Problem Type	Report Time
Ottawa	Phone	12 hours ago
Ottawa	TV	13 hours ago
Ottawa	Total Blackout	1 day ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago

Nearby cities with recent reports

Ottawa

9 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 2 minutes ago from Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
PARAGON CAUSE (@ParagonCause) reported 5 minutes ago from Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 7 minutes ago from Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
Angie D'Aoust (@adaoust13) reported 12 minutes ago from Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 12 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
BMSR (@BMSR18) reported 13 minutes ago from Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
Max (@ctmaxime83) reported 14 minutes ago from Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
Steve Hutchings (@steve_hutchings) reported 16 minutes ago from Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
Charlie (@charlieinottawa) reported 20 minutes ago from Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
Roach_WC (@roachwc) reported 21 minutes ago from Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
J.C. Beecroft (@jcbeecroft) reported 25 minutes ago from Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
J.C. Beecroft (@jcbeecroft) reported 25 minutes ago from Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
mightyboink (@mightyboink) reported 33 minutes ago from Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
Tony Power (@J_Anthony_22) reported 37 minutes ago from Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
Shaily Allison (@a_shaily) reported 44 minutes ago from Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
Rich (@RichSavarie) reported 50 minutes ago from Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
@sallycthomas (@sallycthomas1) reported 52 minutes ago from Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
PARAGON CAUSE (@ParagonCause) reported 59 minutes ago from Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Zohreh (@Z_T_1348) reported 6 minutes ago
@GregProulx6 @RogersHelps Rogers company get worst than other company
Somebody 🍁 (@caldernet) reported 7 minutes ago
Got 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.
The Toilet Trader 💙 (@SWSniper07) reported 8 minutes ago
@MapleLeafs @Rogers If your customer service puts you on hold for eight hours and Anna can't answer anything what kind of customer service do you have?
Hollie Pollard (@hollie__pollard) reported 9 minutes ago
The minimum wage in Canada is a real joke when you look at each province. It is nowhere near keeping up with livability. So many children live in poverty because of it. I earned minimum wage from @Rogers . Yes, that is what they pay thier customer service workers, and the best you can get is a 10-cent raise.
Jeremy The Jinx (@JeremyJinxed) reported 12 minutes ago
@RogersHelps @Rogers can you please send a tech to fix the damn lines you rent to @AltimaTel they have requested 3 repairs from your guys and it's been rejected each time. My latency is 400-700, it takes 5 mins for Google to load. Please work with them when they call for a tech!!
Toronto Susan (@TorontoSusan) reported 14 minutes ago
@ShamirIdit @Rogers @Rogers is it time to cancel and move to a rational provider?
Chevy the Golden (@chevy_GRR) reported 15 minutes ago
@Rogers trying to get billing support via your app. Keeps telling me to sign-in when I’m already signed in. Called the number on my bill, punched a zillion numbers in for it to finally tell me your offices are closed! WTF??? Customer service is atrocious! **** you!
Bonnie Lee (@stitchlady) reported 17 minutes ago
@RogersHelps what is the problem with the MyRogers app? I constantly have to delete it and reinstall. I keep getting a message that said something went wrong. It’s OK it’s our problem. This has been happening on both my iPhone and iPad.
Alireza Assadi (@assadiAlireza) reported 20 minutes ago
@Rogers Waiting 30+ minutes—twice in one day—to reach Rogers Communications support is unacceptable. As you grow, customer service needs to improve.
GotALight? (@OldePunque) reported 20 minutes ago
@RogersHelps I have been in the queue for Rogers mobility technical support for just over 2 hours now. Is there any point in continuing? Will anyone answer at some point?