Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Kanata, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 5, 4:23 PM EDT.
- Internet (59%)
- TV (21%)
- Total Blackout (7%)
- Wi-fi (7%)
- E-mail (3%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, Carp, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 32 minutes ago |
|
Nepean
|
Internet | 19 hours ago |
|
Ottawa
|
Wi-fi | 20 hours ago |
|
Ottawa
|
Internet | 1 day ago |
|
Bells Corners
|
Internet | 5 days ago |
|
Bells Corners
|
TV | 5 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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name can't be blank (@J0hnHaw3s) reported@MapleLeafs @Rogers CRICKETS...!!! The service SUCKS with 100% of Rogers employees, just imagine what it's going to be like when 50% are left??😝😝😝 I swore I'd never renew, but did, because Rogers made THAT, very easy...lesson learned when this contract runs out.. ROGERS SUCKS...they know it. Our area is reported to be operating at 50%..too many customers not enough infrastructure..full charge every month.
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Rick Blaine (@JayJjtml555) reported@RogersHelps I cant..your chat will not deal with it ..your customer service is min 1 hour wait..so no..I will go my way and contact Rogers executives through Linkedin, as I pay for premium.., and contact everybody listed at Rogers coast to coast as I did last time when you did nothing and 2 days later I had the box..that way I done get stupid answers like this one
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Revel Peters (@urbanlamb) reported@RogersHelps @KTheresa95 canned robot responses is not 'help'...
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Serbian Lady D (@VojvotkinjaSRB) reported@MapleLeafs @Rogers Why am I being served by Indians when reaching service desk? Do I live in fking India or Canada? Do I pay you scumbags in Indian money or Canadian? People should just start canceling their contracts. This is outrageous to be served by Indians as a Canadian paying customer
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BURNSY99 (@rgross36) reportedWTF is that dude doing with his TONGUE in the FREAKY ad where he cries MUM? looks like he has saliva dripping off it. SICK man SICK what @ROGERS selling us?
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J (@Jball1717) reported@Rogers ported 2 numbers in on a promotion and it’s been a nightmare since. Cant speak to anyone. Live agents can’t help. People transfer , hang up. Still haven’t gotten my numbers back I was promised I could keep. Should have stayed with Chatr!
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DARSHAN AILANI (@AilaniDarshan) reported@RogersHelps Your response pretty much sums up how Rogers wants to deal with customer complaints. I will pay my outstanding and port my number out. It’s extremely sad to see such customer service even for sub standard service and connectivity.
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Mary Fulcher (@peggyfulcherxx) reported@RogersHelps Again...2.5 hours on the phone today...the lady helping my husband says, I will find someone to help you, there does seem to be a problem, comes back and says...we are very busy, please try tomorrow! TWO AND A HALF HOURS!!
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Canucks Critic (@CanucksCritic) reported@Canucks @Rogers Core memories after a last place season is a stretch. Fans showed up and got a terrible product all year, this doesn’t make up for that.
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Kats (@TheNutterDrawer) reported@Rogers home intetnet’s been down and I’ve been on hold for TWO HOURS trying to get thru to support. Your service ******* sucks!