Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, Carp, and Stittsville.

City	Problem Type	Report Time
Bells Corners	Internet	22 hours ago
Bells Corners	TV	1 day ago
Ottawa	TV	2 days ago
Ottawa	E-mail	3 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Corgi Durst 💙 (@shakenbridge) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  KK👨‍🦼🌈+ (@livingklife) reported 6 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Christian Lee (@christianflee) reported 9 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Nick Dumoulin (@dumoulin_nick) reported 11 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Meera Dilawri (@meeradilawri) reported 15 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  being Aram (@armie) reported 16 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Michael Lewicki (@OttawaByMike) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  BippinQueen (@BippinQueen) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Les OReilly (@LesOReilly) reported 29 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Roach_WC (@roachwc) reported 31 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Charlene Davidson (@mscdavidson) reported 31 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  Max (@ctmaxime83) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 36 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Luc Bellefeuille (@lbellefeuille13) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  TF Doyle (@cf_td3) reported 50 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Franz Holtz (@TWFS) reported 52 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 54 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Potter (@aap53) reported 5 minutes ago

  @RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.

• 
  LastRealOneLeft (@Rivirunthecity) reported 9 minutes ago

  @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

• 
  Mike (@AkquireMike) reported 10 minutes ago

  Nothing like @Rogers changing your account to someone else without your permission or authorization. Then on top of that you have to go to a store to fix their mistake and privacy issue. This may be of interest to you @CRTCeng

• 
  Julia (@ThisisjuliaaaXO) reported 11 minutes ago

  @RogersHelps Hi service has been restored however still no internet service at my location

• 
  Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️‍🌈🏳️‍⚧️ 😷🍄 (@OpLoveJustin) reported 11 minutes ago

  @Garnet_2203 @Rogers Canadian telecom is AWFUL

• 
  Nancy Barrett (@Naturegirl99) reported 18 minutes ago

  @RogersHelps No service since Saturday morning. How long eill this one last? I'm so tired of this

• 
  Tony🐶🏒 (@TonyAnjam) reported 19 minutes ago

  @RogersHelps lol your support telling me its 50% off and thats all i get how do i talk to someone on the phone im not even sure im talking to a real person on chat lmfao

• 
  Bridgeland YYC (@BridgelandYYC) reported 20 minutes ago

  @RogersHelps The last mile is provided by Rogers, and upstream power levels are too high. Time to take responsibility, and stop passing the buck. What is the Rogers SLA? One 9? Outages are far too frequent, connection is down now for 40 min, no WFH. Time to repair the infrastructure?

• 
  Jey (@Slxmjimmy69) reported 22 minutes ago

  @rogers I literally have no cell service outside in meadowvale, Mississauga Ontario… I’m outside with 1 bar

• 
  Kevin (@Kevin_C889) reported 28 minutes ago

  @RogersHelps @WesleyCoughlan @Rogers How could my service by cancelled without my consent or knowledge