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Rogers outages and service status in Kanata, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Kanata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 6:45 PM EDT.
  • 75% Internet (75%)
  • 19% TV (19%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, Carp, and Carleton Place.

CityProblem TypeReport Time
Nepean Internet 3 hours ago
Ottawa Internet 18 hours ago
Ottawa Internet 1 day ago
Nepean TV 3 days ago
Bells Corners Total Blackout 5 days ago
Bells Corners Internet 6 days ago

Nearby cities with recent reports

Ottawa

6 recent signals

18 hours ago
Nepean

3 recent signals

3 hours ago
Bells Corners

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • stronggalbeth
    Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • whereiwalkphoto
    Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Largentselbow
    Alex Onofrio (@Largentselbow) reported

    @Rogers you people are really ******* stupid. Nothing but greedy and ignorant. Hope you all have very bad days forever and ever.

  • mvancfc34
    Matthew 🇨🇦🇵🇹 (@mvancfc34) reported

    **** you @Rogers. Really feel for everyone who lost their jobs cuz of this bs, hoping you all land on your feet with something better

  • ThatDad_B
    ThatDad_B (@ThatDad_B) reported

    .@Rogers greedy greedy greedy uncanadian sacks of ****. Hope y’all go bankrupt and the jays and leafs never win again. BS company.

  • johnpics12
    little john (@johnpics12) reported

    Internet access has been down for like 1hr and no one is answering at rogers over 45 on hold can’t do my job without this @rogers wow this is so sad

  • DeccMatebuddy
    deccmate (@DeccMatebuddy) reported

    @MichelleRempel @Rogers Rogers sucks.

  • coolbrowndude
    coolbrowndude (@coolbrowndude) reported

    Really hope @SadClubCommish and @MikeHalford604 come back soon. Been a big part of my mornings for years and feels awful that they are gone. So happy that my household is free of any @Rogers connections. Wonder how much it costs to start a radio station? #canucks

  • ArtfullyILL
    Artist Named Finch (@ArtfullyILL) reported

    I don’t care about sportsnet but it pisses me off that news 1130 is shut down because that is the only station with traffic reports all the time! @Rogers you need to undo this mistake!

  • thewarylemming
    The Wary Lemming (@thewarylemming) reported

    @MichelleRempel @Rogers Did you buy radio ads during the last election? Did you support your local radio stations? Because ads are how they survive. And how much daily broadcast content was local? What percentage came from somewhere else? Honest questions. The answers matter.

  • broseke
    Bernie Roseke (@broseke) reported

    @MichelleRempel @Rogers If Canada were growing, you wouldn’t be seeing things shutting down regularly. This one even in the heart of Canada’s economic engine where two thirds of the growth is supposedly happening. It continues to feel pessimistic in spite of big talk by Mark Carney. All problems get solved with grand announcements of more and bigger government intervention, and the voters seem to lap it up. Canada will probably not be G7 country within a generation.

  • Sirenity_yyc
    Sirenity (@Sirenity_yyc) reported

    @MichelleRempel @Rogers @melaniejoly Wow. Okay then. Don’t know where that rude dismissal came from. My words are literal, btw. Any subtext you inferred does not exist. Good job.