Rogers

Rogers Outage Report in Kanata, Ontario

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The latest reports from users having issues in Kanata come from postal codes K2M, K2L, K2W and K2K.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Kanata, Ontario 02/17/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Carleton Place, Gatineau and Barrhaven.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaNepean Internet
CanadaOttawa Internet
CanadaStittsville TV
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • stronggalbeth Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • whereiwalkphoto Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario

    @Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!

  • 11bkjimena Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • LouiseOgilvie2 Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • nicksimmons24 Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • stronggalbeth Maribeth (@stronggalbeth) reported from Twin Elm, Ontario

    Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sjlulker Sean Lulker (@sjlulker) reported

    @RogersHelps I having connectivity issues on my rogers phone. I am roaming in Cuba @Cubacel_ETECSA

  • BenettaYo Benetta Yogendran (@BenettaYo) reported

    @RogersBiz I’ve been on the line for 2.5 hours to try and get a hold of a customer service representative to help me with my request regarding wifi issues and if Rogers can top up additional data for free of cost. This is unacceptable service.

  • ThatBigBen Ben Conway (@ThatBigBen) reported

    @RogersHelps is live chat down? Been waiting for almost an hour being transferred.

  • redrackham66 Ashish Kashyap (@redrackham66) reported

    @RogersHelps Signed up for a new device financing/plan with Rogers. Was promised that I’d be charged taxes on the $20 additional to finance the device each month. In reality I’m being charged $2.47 more each month. I have 3 devices. Customer service won’t help.

  • lalani_safina SAFINA LALANI (@lalani_safina) reported

    @RogersHelps Nuh uh. The last convo I had with Rogers said that XXX and that inclu tax . All of a sudden have a Crave charge. Don't want Crave. Never asked for Crave. Etc. I can send a PM.

  • lalani_safina SAFINA LALANI (@lalani_safina) reported

    @RogersHelps Hey, @RogersHelps ... It's ridiculous. This hold. To get a stupid $20 charge reversed....that a manager isn't able to do? Isn't that something that managers - being managers - ought be able to quicksee reverse? And now I'm waiting for Retention dept... because I'm so fed up.

  • MalenfantGisele Gisele Malenfant (@MalenfantGisele) reported

    Trying to cancel services for a deceased family member. @RogersHelps customer services keeps on sending us to RETENTION who kicks us off the wait list. 😒 4 weeks of this. Seriously are you guys that desperate for customers.

  • themattyg Matty G with the unchecked curly hair (@themattyg) reported

    @RogersHelps When I login to my account and try to click manage on any of my services, I get bumped back to the home page, but only on Firefox. What's the deal?

  • digger_pro Daniel Kerray (@digger_pro) reported

    @RogersHelps 1.The fact I have to opt out doesn't take away the fact you have stored this information. If you are able to just inroll your client base in this program without consent is alarming and I would question the legality. If it's tied into the service contract that's also shady.

  • Ktibbo20 Lil’ Miss Stubborn (@Ktibbo20) reported

    If you need help from @RogersHelps via telephone, you can get a person right away if you pretend to be a potential customer. But if you go through channels to speak to a rep as if you are already a customer, you get put on hold & eventually hung up on... again!