Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Kanata, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 21, 7:42 AM EDT.
- Internet (35%)
- TV (23%)
- Wi-fi (19%)
- E-mail (8%)
- Total Blackout (8%)
- Phone (8%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Carp.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 13 minutes ago |
|
Ottawa
|
Internet | 60 minutes ago |
|
Ottawa
|
Internet | 3 hours ago |
|
Ottawa
|
Internet | 5 hours ago |
|
Ottawa
|
Internet | 6 hours ago |
|
Nepean
|
TV | 11 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, OntarioI still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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@MinisterofDefiance (@PhilColson5) reported@JustMeJamie64 @Rogers Your first mistake was being a Roger's customer
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Soo Greyhounds Updates (@HoundsInsider) reported@ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait
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Dennis Welsh (@DennisWelsh) reportedWe all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!
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` KEEZY🔺🐨® (@KeeganDollerz) reported` @Rogers FIX YOUR CUSTOMER SERVICE PHONE LINE!!
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John (@John5080771788) reported@RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?
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Jacqui (@JacquiKJanes) reported@JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.
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Steve Rockamaniac (@Rockamaniac00) reported@JustMeJamie64 @Rogers They downsized all of their canadian call centers employees, including those who knew how to resolve your issues lol
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Tracey Brooks (@Traceybaby) reported@Rogers has been messing me around for a month. Hours on hold only to have them drop the calls. Payment arrangement made only for them to disregard it. How can I rectify these issues if I can't get through?!
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Chevy Guy (@chevy__guy) reported@Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.
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Brian ( The R3ap3R ) (@CrzWildOne) reportedNot very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps