Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Carp.

City	Problem Type	Report Time
Ottawa	Internet	1 day ago
Ottawa	Internet	2 days ago
Ottawa	TV	2 days ago
Bells Corners	Wi-fi	3 days ago
Ottawa	Wi-fi	7 days ago
Nepean	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 29 seconds ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Ryan (@cliffyryan22) reported 1 minute ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Franz Holtz (@TWFS) reported 4 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Charlene Davidson (@mscdavidson) reported 5 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  being Aram (@armie) reported 8 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Franz Holtz (@TWFS) reported 13 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Rich Thorpe (@exit716) reported 14 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Robert Kilin (@Robkilin) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Charlie (@charlieinottawa) reported 21 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Christian Lee (@christianflee) reported 21 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Maribeth (@stronggalbeth) reported 27 minutes ago from Twin Elm, Ontario

  @rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account

• 
  Mark Adkins (@marka351) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  BippinQueen (@BippinQueen) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  @sallycthomas (@sallycthomas1) reported 44 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 50 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Christian Lee (@christianflee) reported 57 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  PARAGON CAUSE (@ParagonCause) reported 59 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zara Smiles (@ZaraL) reported 9 minutes ago

  @Rogers so actually got to speak to someone at Rogers. There is an issue with phones being able to connect to the extended networks. A team has been working on this for a while and it could take up to a month to fix. Absolutely unacceptable #DoBetter

• 
  Lovenya Jain (@lovenyajain) reported 10 minutes ago

  @Rogers - the plan was to be cancelled 16th July EOD, as discussed. You cancelled as soon as the 16th started. I have a flight back, and now I have no SIM network, data, nothing. Can't reach out to you guys, because you don't provide any email id, support page loops into signin

• 
  Dave Pasin (@dave_pasin) reported 15 minutes ago

  @NforEnd @TELUS @Rogers Good luck try and get a hold of somebody at ROGERS. Expect to wait at least an hour to an hour and a half if you’re lucky. They’re all bloody awful

• 
  Fleur (@Fleur8029) reported 15 minutes ago

  @RogersHelps Will do. Bring back tech support at night. Shaw used to excel in that. Rogers should address all the complaints in your monopoly. Shouldn't have to go to the CRTC.

• 
  Edith (@edpear) reported 20 minutes ago

  @RogersHelps I did and I talked to a Philippines who couldn't help me. Twitter is my last resort option after every oversea person I reached never understood the problem or worse thought they fixed it but didn't. They are not too smart in my experience.

• 
  Brad Einarsen (@bradeinarsen) reported 21 minutes ago

  @RogersHelps ... Hi... I got a new modem and was told I'd get an email to send back the old one but never got it (AFAIK). Can you help?

• 
  Howard Bailey (@howardruns) reported 21 minutes ago

  @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording

• 
  Rob the 🇨🇦 Cubs Fan (@CDN_Rob24) reported 22 minutes ago

  @RogersHelps Well, unfortunately they were no help. And, they told me that there is no longer a customer retention department. So, unfortunately youre losing a 25+ year customer to Bell

• 
  Parth Barot (@Parth38622421) reported 31 minutes ago

  Rogers falsely flagged me for a business account I never opened, threatened suspension, and even closed my fraud report as “not fraud”. Weeks later they admitted it was their own system error. @Rogers fix this and compensate for the stress caused.

• 
  Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported 33 minutes ago

  @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything