Rogers outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Carleton Place, Carp, Bells Corners, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	44 minutes ago
Ottawa	TV	12 hours ago
Ottawa	Wi-fi	13 hours ago
Ottawa	Internet	1 day ago
Ottawa	Internet	3 days ago
Ottawa	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 37 seconds ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Emma Pratt (@frmerprincess) reported 53 seconds ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Gerald Butts (@gmbutts) reported 1 minute ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Roach_WC (@roachwc) reported 3 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Chris Bown (@CBownNotBrown) reported 7 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 7 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Rita G. (@ritah8) reported 14 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Rick Haga (@RickHgr) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  PARAGON CAUSE (@ParagonCause) reported 22 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 23 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  J.C. Beecroft (@jcbeecroft) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Franz Holtz (@TWFS) reported 25 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Ryan (@cliffyryan22) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Kristen Buter (@butes) reported 43 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Max (@ctmaxime83) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Charlie (@charlieinottawa) reported 50 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shehtazruslan.eth (@shehtazruslan) reported 7 minutes ago

  @RogersHelps i called and asked to cancel my account at the end of the current billing cycle last month but you guys are still trying to charge me for the internet bill of this month, the modem is already on its way to be returned, whats the deal with this new scam?

• 
  White Morpheus (@_slime_man) reported 8 minutes ago

  @RogersHelps Doesn't matter though I've already had to come home and **** up my entire day for this, thanks!

• 
  danishh (@thereal_danishh) reported 9 minutes ago

  @RogersHelps cable Internet and mobile data down in South Ottawa. Outage map shows nothing. Thankfully my work phone is Bell so I can send this message. Any ETA on service resumption?

• 
  Edmond Yan (@EmondYan) reported 10 minutes ago

  @RogersHelps is the Rogers network down? It says sim no detected and emergency calls only for me ?

• 
  CircularLogic (@CircularLogic89) reported 12 minutes ago

  @laurenrjacobs @RogersHelps Wireless plans and Wireless Home Phone plans are different services. They may both be 'mobile' services, but they are not the same nor interchangeable, hence the need to port the service over

• 
  Les Williams (@leswilliams2) reported 12 minutes ago

  @RogersHelps I’ve been here a month & had no problem until less than a week ago.

• 
  telasalfonso (@tuputocreador) reported 15 minutes ago

  @Rogers your customer service is so confusing I've been on hold for more than 1 hour waiting for an agent to help me out, then I went to your website and the help chat says that you're talking with one person, but when they text you are three different names. How come?

• 
  Mamma Bear🇨🇦 (@islgalwrites) reported 16 minutes ago

  @Rogers customer service is the worst. Even worse than Telus and that’s saying a lot. Time to switch services.

• 
  ☁️ Meow ☁️ (@BakedGato) reported 21 minutes ago

  @EmmettMcEachern @Rogers Even the outage map doesn’t work 🤧

• 
  Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported 21 minutes ago

  @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent