Rogers Outage Report in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Kanata, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Carleton Place, and Kanata.

City	Problem Type	Report Time
Ottawa	E-mail	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	5 days ago
Nepean	Internet	7 days ago
Ottawa	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Andy Marshall (@AndyMarsh62) reported 9 seconds ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  Jessica Hogue (@jessica_hogue) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

• 
  A. R. Jalali 🇨🇦 (@ARJalali) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

• 
  Shelley Bryen (@Sbryen) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  Barrhaven Guy (@BarrhavenGuy) reported 8 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Spurge (@Spurgie31) reported 10 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  ncarter (@1carter) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

• 
  Keith Burnage (@live_2_bike) reported 22 minutes ago from Ottawa, Ontario

  6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

• 
  Keith Burnage (@live_2_bike) reported 22 minutes ago from Ottawa, Ontario

  9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

• 
  keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported 23 minutes ago from Ottawa, Ontario

  Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

• 
  Keith Burnage (@live_2_bike) reported 23 minutes ago from Ottawa, Ontario

  1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

• 
  Baylie Boys (@BaylieBoys) reported 24 minutes ago from Ottawa, Ontario

  @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

• 
  Mike Grouchy (@mgrouchy) reported 41 minutes ago from Ottawa, Ontario

  @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

• 
  Peter Norman Levesque (@peterlevesque) reported 48 minutes ago from Ottawa, Ontario

  @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 50 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  Jay Small (@JSmall1771) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

• 
  Claude Panneton (@pannetonc) reported 55 minutes ago from Ottawa, Ontario

  @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

• 
  Keith Burnage (@live_2_bike) reported 57 minutes ago from Ottawa, Ontario

  2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ILuvTO (@Pradeeps95Tdot) reported 1 minute ago

  @AboutRogers @Rogers No internet yet. Somehow my entire post code is still not in the 'vast majority' of Rogers customer who supposedly got their services back. So Mr CEO is obviously referring to Alternative reality..eh!

• 
  🇨🇦Buschmann Oscar🇷🇺 (@buschmann_oscar) reported 2 minutes ago

  @RogersHelps @Rogers 4 Days now, Rogers. 4 ****** Days. How did you even managed to first restored my service then cut it off, how?

• 
  Manish (@ManishRijal) reported 6 minutes ago

  @CheriDiNovo @Rogers Well been with @rogers very long. Had no cable or internet for 3 days. I am looking for two action. 1. Fair compensation 2. Service going forward. Government needs to setup independent enquiry to how Canadians won’t have information blackout again, security, monopoly and cost.

• 
  Lori Bird (@lorianebird) reported 7 minutes ago

  @Zach_Fleisher @RogersHelps Not to sound cheeky, but seriously did you power off and back on? I had those same issues with my calls and after I turned it off and back on, it’s been fine.

• 
  Joshua Hicks (@joshuahicks64) reported 7 minutes ago

  4 days and counting of no internet. Please help @RogersHelps @Rogers #rogersoutage

• 
  TSC_SJT 🇨🇦❤🇺🇦☮ (@tsc_sjt) reported 7 minutes ago

  In 2022, there is absolutely NO excuse for a major media company to not have an emergency contingency plan. Another reason to scuttle @Rogers

• 
  Susan Smith-Goddard (@SusnSG) reported 7 minutes ago

  @RogersHelps My cable tv cut out this morning. Have rebooted twice now with no success

• 
  Zach Fleisher (@Zach_Fleisher) reported 8 minutes ago

  .@RogersHelps still waiting for any response from your support team. Half my texts are coming through. The others aren't. A four dollar bill credit isn't going to cut it.

• 
  Trish Caron (@pinkpamplemoose) reported 9 minutes ago

  @RogersHelps service is down again. Is it time to look at Bell???

• 
  Dean (@DBandurchin) reported 10 minutes ago

  @RogersHelps I woukd never use rogers. Not before this not aftrr this... You caised incalculable damage and you offer a few bucks? Hahha offer the month for free or nothing at all. This is an insult. Pathetic