Rogers Outage Report in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Gatineau, Carleton Place and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Maribeth
(@stronggalbeth) reported
from
Twin Elm, Ontario
@rogers I am still offline Your service is poor and laughable your people are not taught to think they are taught to follow an algorithm just like the bot on your Twitter account
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@Flags2J yeeeup and haaaa.... even my cell phone wasn't working and everything on my end was not changed 🙄got three important calls and not a single alert and 4hrs later, I got a handful of txts clearly late, along with two calls from yesterday, geeezee @Rogers fix yer system! smh!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Maribeth
(@stronggalbeth) reported
from
Twin Elm, Ontario
Hey @rogers I have been waiting 38 min for a technician..that was after I had spoke to person who told me they couldn’t help me …I finally get through and he tells me I have been waiting for the wrong service and quickly puts me on hold again
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Nick Simmons
(@nicksimmons24) reported
from
Ottawa, Ontario
@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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serpico
(@MariusBanuta) reported
@RogersHelps as I don't have consistent service in Victoria, BC I tried to post my experience on the Rogers community forum . Guess what : I am not able to , even though I have an account , I reset my password . Friends know why , right ?
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Ka Mak
(@KaMak719) reported
@Rogers @Fidomobile crediting us for just Friday when it was limited service for 3, is blatantly ignoring fault and the disruption it caused for many businesses and individuals. Late communication and still drop the ball, irony for a telecommunication company.
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𝘽𝙧𝙮𝙖𝙣 𝙋𝙖𝙨𝙨𝙞𝙛𝙞𝙪𝙢𝙚
(@BryanPassifiume) reported
@donny__hockey @RogersHelps Man, talk about ****** service
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MJ
(@Papa_613) reported
@Jason31289807 @RogersHelps @AboutRogers On the power outage, I had my equipment powered, with no internet, so that actually surprised me.
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Donny_Hockey
(@donny__hockey) reported
@BryanPassifiume @RogersHelps I probably should’ve went with bad timing… ****** all around whatever it’s labeled. Hope ya get it sorted out soon
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OldguyHarpax
(@brianfitzg) reported
@RogersHelps Monday afternoon, 13:30 local time. Still no Rogers home phone service and choppy/unreliable internet. Area code A1A-4R8. The whole weekend home phone was dead. I’ve tried contacting Rogers several times to cancel service. Nobody answers. #rogersoutage #rogersdown
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PLeX🇨🇦🇱🇻✌🇺🇦
(@plexuz) reported
As many outraged by @RogersHelps blackout last Friday, especially blaming not able to access 911, I want to point out that emergency 911 number can be accessed on any cell phone, even without SIM card and No Service message should not discourage you to dial 911.
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Audrey Robertson
(@audreyroberts66) reported
@RogersHelps For the past 3 days,since service came back, our TV service hangs, blacks out and not working well. Any ETA on when this will fixed.
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serpico
(@MariusBanuta) reported
@RogersHelps 3 days after the Rogers " Unplug and Relax" event and we have still sporadic services in Victoria , BC> When can we expect the service we pay for ? Trying to get help via chat services : 45 minutes wait moved from 53 to 38 in line .
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Lily Reuther
(@LilyReuther) reported
@stitchlady @RogersHelps i honestly thought there was something wrong with the tv at the place where I was staying over the weekend which really freaked me out. i never knew that it was something with the connection where the sound was cutting in and out and freezing. rogers please fix this issue asap.