Rogers outages and service status in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Kanata, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 15, 11:19 AM EDT.
- Internet (71%)
- TV (19%)
- Wi-fi (6%)
- Total Blackout (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanata, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Carp.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 9 hours ago |
|
Ottawa
|
Internet | 13 hours ago |
|
Ottawa
|
TV | 1 day ago |
|
Bells Corners
|
Wi-fi | 1 day ago |
|
Ottawa
|
Wi-fi | 6 days ago |
|
Nepean
|
Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Mr. J.R. (@MrJR0986) reported from Carleton Place, Ontario@Rogers is there a service outage in the Lanark County/Ottawa area? #rogers
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Where I Walk... 🇨🇦 (@whereiwalkphoto) reported from Carleton Place, Ontario@RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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@halo_nothing@mstdn.social (@halo_nothing) reported from Twin Elm, Ontario@RogersHelps why the hell can't I speak with anyone to get downed Rogers lines fixed? Transferred multiple times and no one can help me because I'm not a customer. I'm just trying to report downed lines in my backyard ffs.
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Kendrick (@Ch9seFan) reported@RogersHelps Suppose to be on CTV speed. Ive only complained since February so clearly you dont wanna help that bad.
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ਯ (@Yuvrajsv1rk) reported@RogersHelps Hey Eric, im unable to reach to them. Please contact me in my dms, I really need this issue to get fixed as soon as possible.
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pXnEmerica (@pXnEmerica) reported@Rogers @SLICKBLOWFISH ya'll really did that? what ********? And fix the damn internet half the country is out.
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ward wilson (@DJWardWilson) reported@RogersHelps 4 replies and not one link to a “tech support team” how about a direct link to billing so I can cancel my Shaw account of 28 years?
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Ian Prittie 🇨🇦 🇺🇸 🇷🇺 (@thereds8) reported@REWoman @Rogers They are horrid
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JJ (@JJimisen) reported@RogersHelps Your network outage page says outages in BC....
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Michael DelPiero (@MikeDelpieroX) reported@mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.
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Dman (@mcmanus17) reported@RogersHelps any updates or info on the Shaw Internet outage in north Edmonton?
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RockDee (@DidomizioRocco) reported@RogersHelps Bla, bla , bla. Use those prepared statements on those ppl under 18. Your customer service needs a facelift. Nvr missed a payment and always paid on time. Thx for nothing. No more! Cancelling my service
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Sarcastic Canuck 🇨🇦 (@Kippy_mag_oddi) reported@RogersHelps Doesn't even matter at this point. We've decided to leave Roger's. Yesterday was the worst customer service I ever could have imagined. Unfathomable way to treat long-term loyal customers. 6 hrs spent on the phone only to still be hugely disappointed.