Rogers Outage Report in Mascouche, Lanaudière, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mascouche, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mascouche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Mascouche, Lanaudière, Québec
The most recent Rogers outage reports came from the following cities: Montréal and Terrebonne.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Phone | |
| Montréal |
Phone | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mascouche, Québec
Latest outage, problems and issue reports in Mascouche and nearby locations:
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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Mario Sagarrica
(@mariuch10) reported
from
Montréal, Québec
@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ms.Mariella
(@mariellahadid) reported
@NickGerz14 @RogersHelps Right. I pay over $170mth. She’s ridiculous… This many hours and they still can’t get it together. Smh i’m definitely rethinking continuing my service with them. This has been financially disruptive for my business. & I highly doubt they will offer any type of compensation
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New & Improved Gabs
(@Renaud2point0) reported
@Rogers @aredlight1 FIX MY DATA
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Karen Hardinge-BROWN
(@hardingebrown) reported
@RogersHelps 14 hours without service. No real explanation as to the problem. This is very poor customer service. I expect you will be providing all of your customers with a rebate on their next bill.
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trevor strutt
(@powontheriver) reported
@rcmayer13 @Rogers @RogersHelps I forsure missed out on what is most likely a 1500 doller to maybe upwards 3000 doller nuisance wildlife call ..people can't have raccoons running around their basement and I'm that emergency number they call for that....thanks alot Roger's.. not only do I pay higher fee
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David Winnell
(@DaveyChipper) reported
@CoreyDixon33 @RogersHelps There isn’t really any talk though....more talk, more fix would be nice too!
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keyur patel
(@KeyurPatel369) reported
@RogersHelps no network in Lethbridge,Alberta area since morning..please fix that ..tried everything with my phones but no response..
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#ImStillWithBernie/#FuckUDougFord
(@stunna__29) reported
@RogersHelps This is UNACCEPTABLE. Can't wait to switch providers. Effin pandemic. Oh & u go & fire a bunch of ur Sportsnet staff w/ no warning, couldn't get us televised @BlueJays games until weeks into spring training...for what?!? Where'd all this money go? How is ur service not the best?
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SB
(@uksbhh) reported
@RogersHelps Not intermittent - completely down 😡
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trevor strutt
(@powontheriver) reported
@rcmayer13 @Rogers @RogersHelps So u can offer more clients half price rates compared to long time 15 yr customer ..but now I miss out on much needed money during pandemic...also to top off I had Holter monitor appointment changed today amd dident know ..so lost hour at another jib as went to hospital for nada
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Taz
(@tangledtaz) reported
@Rogers Pls tell me you're already working on a plan to compensate your customers for todays unfortunate outage.😐