Rogers Outage Report in Mascouche, Lanaudière, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Mascouche, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mascouche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Mascouche, Lanaudière, Québec
The most recent Rogers outage reports came from the following cities: Montréal and Terrebonne.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Mascouche, Québec
Latest outage, problems and issue reports in Mascouche and nearby locations:
-
Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
-
RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
-
Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
-
owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
-
It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
-
Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
-
Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
-
Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
-
thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
-
Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
-
Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
-
Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
-
stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
-
Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
-
Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
-
fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
-
fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
-
thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
-
Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@iamKokoD @DanPriceSeattle @Rogers Awful
-
It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Helen Tran
(@helenmtran) reported
@Rogers at Yorkdale is an absolute joke way to make a customer who has been with your stupid company for 12 yrs feel valued. How is it possible that other customers who have been there for less are getting free tablets, phones and the best you can give me is… oh wait nothing.
-
Loki Gendurfaq
(@JFairyface) reported
@Rogers is it too much to ask for my own damn account information? Your stupid chat agents have ghosted me without providing the number I need to finish registration online so I can pay you on the agreed date. And I did want wifi, but maybe not from you now
-
John Summit
(@BrockSummit) reported
@RogersHelps trying all day to make changes to cable account , can someone help?
-
🍃 Ms. Behaviour 🍃
(@msbehayviour) reported
@RogersHelps Thanks. But it’s done now. I’m more concerned about what you’re going to do to prevent this in future. It’s a pattern. My mother’s open-heart surgery took less time than we have spent on the phone with Rogers this year, just trying to fix little things. There’s a process issue.
-
SAFINA LALANI
(@lalani_safina) reported
@RogersHelps Thanks @RogersHelps . I’m keeping faith this INTERNET *and* TV issue is resolved by 5. I know your technicians are hard at work. :/ I’m really trying to keep faith at least. But you try not being able to fulfill tasks where deadlines need to be met, and have to face this.
-
TMC🌻
(@cupacaka) reported
@RogersHelps Well......once again Rogers has let me down. No internet since yesterday. K1V area of Ottawa. When do you estimate it will be restored...?
-
Vin🇨🇦
(@vinodhdhamodhar) reported
@Bell what a terrible service!!! It's not even my second billing cycle, my Internet has been interrupted TWICE ALREADY!!!! Terrible terrible to say the least. Can't wait to get back to @Rogers at least it works!!!!
-
Cassiopeia
(@Aquarius2881) reported
@Rogers worst customer service. After being over an hour on hold, this guy answers the phone, asks a few questions and tells me he is going to put me on hold because he is going to check on something and minutes later, someone else gets the call; I guess he is t feel like working
-
Erik “River” Leitner
(@Professor_Erik) reported
@misterwashburn @Rogers @RogersHelps When it comes to terrible, I see your Rogers and raise you an Xfinity
-
Kuba Roman
(@KubaRoman13) reported
@RogersHelps told me they’d give me faster internet for a lower price if I stayed with them. Within days, internet is down for 24+ hours now. But they still sent me the bill just now 😬