Rogers

Rogers Outage Report in Mascouche, Lanaudière, Québec

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The latest reports from users having issues in Mascouche come from postal codes J7L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Mascouche, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mascouche and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Mascouche, Lanaudière, Québec 04/18/2025 19:30

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Mascouche, Lanaudière, Québec

The most recent Rogers outage reports came from the following cities: Montréal, Charlemagne, Repentigny, Mascouche, Sainte-Thérèse, L'Assomption and Terrebonne.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Mascouche, Québec

Latest outage, problems and issue reports in Mascouche and nearby locations:

  • OshanDelisle Oshan (@OshanDelisle) reported from Montréal, Québec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • pguert Pguert 🇨🇦 (@pguert) reported from Montréal, Québec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

  • gabityabi Gab (@gabityabi) reported from Montréal, Québec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • thisIsTlak thisIsT (@thisIsTlak) reported from Montréal, Québec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • pguert Pguert 🇨🇦 (@pguert) reported from Montréal, Québec

    @Rogers ...getting back to me for the details of this horrible situation.

  • AnishPatel3006 Anish Patel (@AnishPatel3006) reported from Montréal, Québec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • AppleRajni RajniApple (@AppleRajni) reported from Montréal, Québec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • SydDc4life It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • TerryTam Chris Chelios (@TerryTam) reported from Laval, Québec

    @iamKokoD @DanPriceSeattle @Rogers Awful

  • AnishPatel3006 Anish Patel (@AnishPatel3006) reported from Montréal, Québec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • thisIsTlak thisIsT (@thisIsTlak) reported from Montréal, Québec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • owais_zahid owais zahid (@owais_zahid) reported from Montréal, Québec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • SydDc4life It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Québec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • apocalypesushi Apocalypesushi (@apocalypesushi) reported from Laval, Québec

    Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.

  • Rafi_Farkas Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Québec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • phabriss fabrice (@phabriss) reported from Montréal, Québec

    after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.

  • FakeUpSid Delhi Buoy (@FakeUpSid) reported from Montréal, Québec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • wzaatar Wadih Zaatar (@wzaatar) reported from Montréal, Québec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • phabriss fabrice (@phabriss) reported from Montréal, Québec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TrudeauMohammed MohammedTrudeau (@TrudeauMohammed) reported

    @AndrewLawton @RogersHelps Iv been on hold like that for Service Canada and its like that for people daily. just go to service canada in person. Its a good 30-60 min wait before they even open and ur still waiting a half a work day.. For some even longer & others get turned away when its closing time.

  • Rein_Lomax Rein Lomax (@Rein_Lomax) reported

    @RogersHelps have been on w tech support and on hold for total of 4 hours, still n one from customer care picking up (as that is who tech support said had to deal w my problem). Lol - yeah, fantastic “customer care”….

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    IMO @Telus @Bell and @Rogers should all be much better carriers for having exclusivity in this market since its inception. Wtf is going on?

  • MeenaRajthilak Meenakshi Manivannan (@MeenaRajthilak) reported

    @RogersHelps I am trying to reach customer care to do account change, even after waiting for 2 hours I couldn’t reach. Due to lack of customer support I am paying extra money. How do I resolve this

  • lynnca1972 Stephanie (@lynnca1972) reported

    @Lumeena @RogersHelps I used to work customer service/billing for Rogers (for cell service) An the hold times were a nightmare. Too many calls and not enough agents to answer them. They also pretty much took away all of our options for helping a customer. Have you been able to talk to them yet?

  • BPLPERSAUD B.P.L. PERSAUD (@BPLPERSAUD) reported

    @RogersBiz had all morning to take there service offline. They choose to do it now when #FIFAWorldCupQatar2022 games just started. -_-

  • ShamusSweetman Shamus Sweetman (@ShamusSweetman) reported

    @Bell_Aliant costs. Will Bell be refunding any costs as they are unable to provide the service? People working from home are renting spaces with @Rogers internet as it is more reliable right now. 2/2

  • therealSunnyG Sunny Brown (@therealSunnyG) reported

    @Rogers 4 days straight on hold....does anyone even work st Rogers? #wtf #rogers

  • MarlonHershkop Marlon Hershkop (@MarlonHershkop) reported

    Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

  • Lumeena Riversong 🇨🇦♉♿😷🐈‍⬛☕🏳️‍🌈 (@Lumeena) reported

    They are finally pouring the concrete today on our balconies. Apparently, the city shut them down for 3 weeks for reasons unknown to me. More infernal noise. Not sure what's more annoying, the hold music from @RogersHelps or a 66,0000 lbs concrete truck.