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Rogers

Rogers Outage Report in Boucherville, Montérégie, Quebec

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Boucherville, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Boucherville, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Boucherville, Quebec

The most recent Rogers outage reports came from the following cities: Montréal, Castle Gardens, Repentigny, and Brossard.

CityProblem TypeReport Time
Montréal Internet 1 day ago
Montréal Internet 3 days ago
Montréal Internet 3 days ago
Montréal Internet 4 days ago
Montréal Internet 4 days ago
Montréal Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Boucherville, Quebec

Latest outage, problems and issue reports in Boucherville and nearby locations:

  • wzaatar
    Wadih Zaatar (@wzaatar) reported from Montréal, Quebec

    @RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

  • phabriss
    fabrice (@phabriss) reported from Montréal, Quebec

    hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day

  • OshanDelisle
    Oshan (@OshanDelisle) reported from Montréal, Quebec

    @RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.

  • Rafi_Farkas
    Mr. FrozenToast (@Rafi_Farkas) reported from Montréal, Quebec

    @Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers

  • melojeffrey
    Melo. (@melojeffrey) reported from Montréal, Quebec

    How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...getting back to me for the details of this horrible situation.

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.

  • AppleRajni
    RajniApple (@AppleRajni) reported from Montréal, Quebec

    @RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps How much loud will I have to speak for you to hear my problem? 😲

  • NinaTheWanted93
    glow queen✨ (@NinaTheWanted93) reported from Montréal, Quebec

    @Rogers @Apple My iphone battery sucks, how can I fix it

  • mariuch10
    Mario Sagarrica (@mariuch10) reported from Montréal, Quebec

    @RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

  • thisIsTlak
    thisIsT (@thisIsTlak) reported from Montréal, Quebec

    @18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.

  • owais_zahid
    owais zahid (@owais_zahid) reported from Montréal, Quebec

    I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers

  • FakeUpSid
    Delhi Buoy (@FakeUpSid) reported from Montréal, Quebec

    @RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap

  • SydDc4life
    It's Your Boy SYD. God, Family, Football (@SydDc4life) reported from Montréal, Quebec

    @RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.

  • AnishPatel3006
    Anish Patel (@AnishPatel3006) reported from Montréal, Quebec

    @RogersHelps I hope you find my dm soon and got to get a solution.

  • gabityabi
    Gab (@gabityabi) reported from Montréal, Quebec

    @RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help

  • pguert
    Pguert 🇨🇦 (@pguert) reported from Montréal, Quebec

    @Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryson_M
    bryson (@Bryson_M) reported

    @SuzeMorrison @TekSavvyCSR @RogersHelps The biggest challenge is the fact that, due to hugely inflated rates, it doesn't make sense for indie ISPs like TekSavvy, Start and Distributel to sell services over the fibre network. This means everyone crams on to the affordable cable connections, straining the infrastructure.

  • PrinceAriiz
    Rizzy Riz (@PrinceAriiz) reported

    @RogersHelps Already been on the phone with your customer service department for over 2 hours. Everything is being cancelled. Done with it.

  • natflores
    nat flores (@natflores) reported

    @EyeDentifeye @Rogers Did they fix it yet

  • HelderMTavares
    Hélder M. Tavares (@HelderMTavares) reported

    @RogersHelps Sure. I can watch a feed from another country but not the team that plays in my region when they are in the same country? That makes sense. Stop trying to justify your anti-consumer garbage. Your TV packages are more expensive for less and less.

  • NicoleTanguay2
    nicole (@NicoleTanguay2) reported

    @SuzeMorrison @TekSavvyCSR @RogersHelps Yup. Our live streaming is so slow that turtles move faster.

  • RArtarian
    Roy Artarian (@RArtarian) reported

    @RogersHelps I hope you guys can reply soon. We have to fix this issue asap.

  • Shoegal1414
    Allison McAteer (@Shoegal1414) reported

    @RogersHelps is there an internet outage?

  • maybelleelee
    MABES (@maybelleelee) reported

    @Rogers has the worst everything, waiting for over an hour for customer service is just ridiculous. No wonder everyone leaves you

  • HockeySteve72
    HockeySteve72 (@HockeySteve72) reported

    @RogersHelps I use the fire tablet, recent one from 2020. NHL keeps telling me I am blacked out. What do I do to fix it or is it discontinued.

  • SuzeMorrison
    Suze Morrison (@SuzeMorrison) reported

    Hey @TekSavvyCSR / @RogersHelps - I'm hearing from folks in #torcen (myself included) who are having massive speed issues. Is there infrastructure work going on locally? Are y'all throttling? My own speed test is down to 1 Mbps DL & has been for 2 days. It's barely functional.