Rogers Outage Report in Laval, Québec
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Laval, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Laval, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Saint-Jérôme, Longueuil, Laval, Kirkland, LaSalle, Pierrefonds and Dorval.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@iamKokoD @DanPriceSeattle @Rogers Awful
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Mugim
(@JoeMugim) reported
@RogersHelps Our services shouldn’t have been impacted in the first place. It’s obvious your infrastructure is crap. No redundancy, no backup power and worse no transparency or visibility on what is going on!!! Quit giving my money to your shareholders and CEO and invest in your network!!
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London
(@London51398735) reported
@RogersHelps Bullshit!!! It should no longer be a problem
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kikicat
(@shana30196376) reported
@RogersHelps It’s lengthy and I have been through hours and hours of stress explaining the issue since April. Maybe a manager could call me, if they care.
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Nish Patel
(@nishpatel) reported
Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld
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TekSavvy Assistance
(@TekSavvyCSR) reported
@JFClaudeMSM @RogersHelps We hope the service will be restored soon. There was a lot of damage to the infrastructure. Sorry for the inconvenience. -KF
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Czarina
(@CzarinaRadziwil) reported
@Rogers Rogers cable, where you cannot get into a store as a customer unless you can prove you are who you say you are even when you have been a lifetime customer. So much for browsing the store or trying to return a modem. Discriminatory and ridiculous.
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Nancy Morris
(@NancyMorris) reported
@RogersHelps Went to local Rogers store re: timeline for service restoration in Ottawa. Two customers were asking about getting Ignite. I wanted to yell "run, do not walk, away from here". Answer to my question? - staff were told 72 hours...maybe...so Saturday. Maybe. #effingjoke
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Carm
(@Ozzisor) reported
@RogersHelps again service interruptions in Thornhill. Two weekends ago we did not have any internet or TV for no explanation for 3 days. This evening again! My neighbour texted me as well. So there is an issue for our area.
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Shannon Lisa
(@soconnor55) reported
@RogersHelps Thanks @rogershelps. Will we be compensated for the time spent without service?
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Tammy
(@tammy_b_m) reported
@Rogersdonthelp @RogersHelps @Rogers They would have kept me as a customer if their agents were honest and said something other than “we understand how you feel” ummm no you don’t, because you are WORKING with internet. It’s the fact that attempt to pacify adults like children that is beyond frustrating.