Rogers Outage Report in Laval, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Laval, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Rogers
Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Laval, Québec
The most recent Rogers outage reports came from the following cities: Montréal, LaSalle, Laval, Blainville, Longueuil, Mascouche, Beaconsfield, Pointe-Claire, Dorval, Sainte-Thérèse, Terrebonne, Kirkland, Pierrefonds, Pointe-Calumet and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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phyl47
(@phyl47) reported
from
Dollard-Des Ormeaux, Québec
@RogersHelps no phone service can't receive or make calls I use my phone for business how long do we expect this to go on
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Dave Coleman
(@wrenchsays) reported
from
Dorval, Québec
Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Belinda Muller
(@BilliePhoto) reported
@Rogers Please don’t pat yourself on the back in light of ripping off your customers with insane costs while offering sub par coverage service
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KarimH
(@KarimH56575752) reported
@RogersHelps I just had the most frustrating experience with your customer service line. There are multiple wrong/double charges on my account and your manager claims he has no power to help. Fix this!
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Tanner Cheeseman
(@tannercheeseman) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
Switched to @RogersHelps Ignite from @Bell last week. What a mistake! Haven’t had the service a week and somehow Rogers linked my account another customer’s who apparently owes them money. When I call to have it fixed, customer care is terrible. PSA — NEVER LEAVE BELL.
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Philippa Howell
(@hoodmotherhen) reported
What on earth possesses an internet service to go I to Maintenance mode in the middle of a business day @Rogers ???
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Dakota
(@VineDakota) reported
Hey @RogersHelps, my roommate opened a ticket with you in March. Our internet still crashes daily. This is no longer acceptable as it directly impacts my work. It’s okay. No need to respond, I’m going to take over the account and cancel it.
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Lori Pollard
(@torontojazzbrat) reported
from
Toronto, Ontario
@Rogers is Rogers down? Even website is acting weird. Can't use ignite either.
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Jen McIntyre
(@JenMcEditor) reported
.@RogersHelps No internet for 1.5 h at Broadview and Cosburn. Issues? Please advise.
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TheRealKaran
(@kanu2k9) reported
@Rogers is your internet in L6Z postcode having issues? getting DNS unavailable issues on few websites on all my devices. please confirm.
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Anna Cincinnato
(@anna0974) reported
@Rogers is there an issue with logging into accounts I have the app and it’s not allowing me to log in and online it saying something went wrong when I put my info
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Shannon
(@Shannon84893455) reported
@Distributel @Rogers no internet since Tuesday. Been calling daily asking that Distributel escalate as daughter is in Virtual summer school and we can't be without internet. Distributel tech says its a Rogers problem and we have a ticket. Will not call to further escalate.