Rogers outages and service status in Portugal Cove, Newfoundland and Labrador

Problems in the last 24 hours in Portugal Cove, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Portugal Cove, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Portugal Cove, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's.

City	Problem Type	Report Time
St. John's	Internet	29 days ago
St. John's	TV	1 month ago
St. John's	Internet	2 months ago
St. John's	Internet	2 months ago
St. John's	Internet	2 months ago
St. John's	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Portugal Cove, Newfoundland and Labrador

Latest outage, problems and issue reports in Portugal Cove and nearby locations:

• 
  Chris O'Neill-Yates (@oneillyatescbc) reported 52 seconds ago from St. John's, Newfoundland and Labrador

  Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

• 
  Nicole Kearsey (@nicolek1989) reported 2 minutes ago from St. John's, Newfoundland and Labrador

  Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

• 
  Channel83 (@Channel83News) reported 12 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.

• 
  Sarah (@sarahwarrengill) reported 17 minutes ago from Torbay, Newfoundland and Labrador

  @RogersHelps another internet outage. Seems there’s one every week. #rogersoutage

• 
  Allan Bradbury (@AllanBradbury) reported 18 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

• 
  Lynn Moriarity (@LynnMoriarity) reported 18 minutes ago from St. John's, Newfoundland and Labrador

  @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

• 
  Jason Fason Bo Bason (@NosajEwad) reported 22 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

• 
  Adam Walsh (@adamfwalsh) reported 24 minutes ago from St. John's, Newfoundland and Labrador

  @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

• 
  John Ryan (@VintageJohnny79) reported 27 minutes ago from St. John's, Newfoundland and Labrador

  Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

• 
  Alex Collins (@AlexNCollins) reported 31 minutes ago from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

  @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

• 
  Tammy Davis (@TammyDavis709) reported 36 minutes ago from St. John's, Newfoundland and Labrador

  Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

• 
  John Ryan (@JohnCRyan1979) reported 38 minutes ago from St. John's, Newfoundland and Labrador

  When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

• 
  GJJ Jr (@jjohnson539jr) reported 41 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps no service at all last 30 mins

• 
  Andrea (@Andrea_EE2) reported 46 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

• 
  Paul Durdle (@PaulDurdle) reported 50 minutes ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

• 
  Carla Crotty (@CarlaCrotty) reported 51 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

• 
  Lynn Moriarity (@LynnMoriarity) reported 52 minutes ago from St. John's, Newfoundland and Labrador

  Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

• 
  Guppy's Gift Ideas (@guppysgiftideas) reported 53 minutes ago from St. John's, Newfoundland and Labrador

  Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

• 
  Christine Connolly 🇨🇦 (@Christine_V_C) reported 58 minutes ago from Torbay, Newfoundland and Labrador

  Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

• 
  Bob Greene (@realbobert) reported 59 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  uhh (@gh0staholic) reported 7 minutes ago

  @RogersHelps well hurry up god damn, cant do school work😭

• 
  ᑕℍЯᎥᔕ Ᏸ⚙УᎠ (@Tammy12Step) reported 8 minutes ago

  @RogersHelps ok it’s now 5 days and your system is still not working properly WTF why am I paying such a large amount for no service ,,no imessage ,no Instagram,most calls won’t go through and it’s not my phone cause these all work when I have wifi ,,

• 
  Katya Murray (@KatyaMurray) reported 8 minutes ago

  @fizz_ca Time to switch to @Rogers where real-time support would have restored my cellphone service instantly. This is truly embarrassing and unacceptable. Do better. I’ve been a loyal customer for many years.

• 
  Alyssa Mae Lopez (@greenyaly) reported 14 minutes ago

  @Rogers so how can my brother pass his exams when your internet is not working well? We have been complaining for the past months and no improvement at all!!! If he fails, this will be your fault!!!!

• 
  Brian Green (@bwgreen999) reported 16 minutes ago

  @RogersHelps With the MAJOR service interruption (still no service in K2H) will Rogers be making any financial accomodation for affected users? #OttawaOutage #rogersoutage

• 
  Gurjinder (@Gurjind80576836) reported 17 minutes ago

  @Rogers @D_Ebling Wondering how long it takes to resolve tickets from Saturday mid till now at Charleswood circle, Brampton (Fletchers Meadows). Was told after holding call for over 1 hr that tickets were closed for all zonings and for further complaints there is no ETA on service restorations!

• 
  Aurelia Cotta (@AureliaCotta) reported 17 minutes ago

  Bad enough I have COVID but I am stuck upstairs in my room with no cable TV, (Thanks @RogersHelps our box is still broken and the worst, crummiest “Smart” TV ever Thanks @SamsungCanada ) Seriously, we all know how bad hospital TV is…this is WORSE

• 
  Slimandnone (@vmarino) reported 20 minutes ago

  @RogersHelps @JohnMessina5 What kind of answer is that?? You think your customers are that naive? We are asking for an idea of when service may be restored? Are we looking at hours? Days? Weeks? You did not answer his question

• 
  Jon Hunt (@huntj1283) reported 20 minutes ago

  @RogersHelps Internet has been down in Kitchener (N2G Postal code) since around 1. Any updates on when it's going back up?

• 
  D-List (@dlister42) reported 21 minutes ago

  @RogersHelps Being surrounded by Bell customers who have full service while receiving no updates as to the extent of when services will be restored is more than frustrating. While receiving text messages through out the day asking if I would like to "upgrade" my service is infuriating. SMH