Rogers Outage Report in St. John's, Newfoundland and Labrador
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St. John's come from postal codes A1A, A1E and A1C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (10%)
-
Wi-fi (10%)
-
Total Blackout (9%)
-
Phone (9%)
-
E-mail (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's, Mount Pearl and Paradise.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
TV | |
| St. John's |
TV | |
| St. John's |
TV | |
| St. John's |
Internet | |
| Mount Pearl |
Phone | |
| St. John's |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
-
Duke
(@DukeTobin) reported
from
Topsail, Newfoundland and Labrador
@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
-
Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
-
Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
-
GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
-
Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
-
Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
-
Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
-
Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
-
Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
-
Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
-
John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
-
Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
-
GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
-
Amanda-Anne
(@amandachipman95) reported
from
St. John's, Newfoundland and Labrador
Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...
-
Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
-
Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
-
Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
-
Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
-
Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
-
John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
The Techy Tantrika
(@ShamanaDreams) reported
If you’re still with @Rogers, check your bills! Our package=5 flex channels, the website only is letting us pick 4 and it literally says 4/4 for flex channels. Bunch of our shows didn’t record. The @RogerHelps staff harassed the other person in my household today& won’t fix it
-
The Techy Tantrika
(@ShamanaDreams) reported
If you’re still with @Rogers,check your bill! Our package=5 flex channels,the website is letting us only pick 4 & it literally says 4/4 for flex channels. Bunch of our shows didn’t record. The @RogerHelps staff harassed the other person in my household& won’t fix it #rogersoutage
-
The Techy Tantrika
(@ShamanaDreams) reported
In the absolute 💩 storm I dealt with this morning with @rogers support (they don't know their own products), I found out Rogers no longer offers the only channel we have dedicated to Black entertainment, @BET. Is @bell pulling the plug on BET too? #BlackStars
-
Lynette AKA Tony
(@ettenyl) reported
@RogersHelps this is some crap. 3 times I’ve lost connection in 38 minutes. Some of us work this early and need functioning internet.
-
Steven R
(@Steveninformed) reported
@CityNewsTO It's delayed because @rogers and @bell are holding it hostage as they are mad that the wifi network wasn't done by them
-
Ebrahim Kantini
(@Ebi_K) reported
@RogersHelps Internet has been down in Richmond Hill since a little after 7:00pm with no eta for return. I have papers to grade online and this outage is impacting me and my work greatly. Unacceptable!!
-
Dr. Tommo Robbo
(@monkey_leader) reported
@RogersBiz @caliber_comms So long as your network is actually working.
-
Tboneator 🇨🇦 4XVaxxedMaskedFamily!!!! 🇺🇦🥰❤
(@Tboneator64) reported
@catchcassenova @Rogers Had to get a 3rd Escalation by #Rogers Tech Support this morning! Today the @BlueJays play their first playoff game since 2016, and I can't even watch as our area's weak signal issue affecting us since Monday apparently isn't priority enough to even address, let alone fix!!
-
paintingreal
(@PaintingitrealA) reported
@RogersHelps It’s not a troubleshooting the issue, just got off a call with your technical team, who advised me that my entire area is down (Mississauga/Cookville Streetsville) it maybe up to 24 hours
-
Tony Cash
(@TonyCash85) reported
@Rogers @RogersHelps My internet has been cutting out regularly since yesterday morning. The internet and TV have been cutting out constantly over the last two months. You have the most unreliable service in our country.