Rogers

Rogers Outage Report in St. John's, Newfoundland and Labrador

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in St. John's come from postal codes A1E, A1B and A1A.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. John's, Newfoundland and Labrador 04/25/2024 11:00

April 25: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's, Torbay, Paradise and Wabana.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's Total Blackout
CanadaSt. John's Internet
CanadaSt. John's Internet
CanadaSt. John's E-mail
CanadaSt. John's TV
CanadaSt. John's TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • Christine_V_C Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • guppysgiftideas Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • AllanBradbury Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • JohnCRyan1979 John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • PaulDurdle Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • Andrea_EE2 Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • TammyDavis709 Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • adamfwalsh Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • AlexNCollins Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • oneillyatescbc Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • amandachipman95 Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador

    Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

  • realbobert Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • DukeTobin Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador

    @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Jan_ShinePhoto Jan (@Jan_ShinePhoto) reported

    @RogersHelps service keeps dropping in Orangeville today. What’s going on?

  • ArtsyKari Karibou 🏳️‍🌈 (@ArtsyKari) reported

    @RogersHelps My internet service has been down all day. We have tried resetting the router and devices and have had no luck, is there an outage in my area?

  • minboui9 minboui (@minboui9) reported

    @Rogers @CRTCeng Why won't you let me cancel my services... Called Dec 2nd and multiple times afterwards. Returned my equipments. Using @Bell services since Dec 2nd I am still receiving bills and emails from you. Such a hassle to cancel. #OMG

  • Eleanor_hughes1 Ellie Hughes (@Eleanor_hughes1) reported

    @Rogers another night where our internet had failed at home watching TV… your service is horrendous

  • FXFII1 FXFII (@FXFII1) reported

    @RogersHelps Yes we are having interruptions and no one to take calls. Issue credit please.

  • IAmAdamMiller Adam Miller (@IAmAdamMiller) reported

    Hi @RogersHelps - internet has been down for a while this morning. Is there an outage in my area?

  • kaornelas Kelly Bayley (@kaornelas) reported

    @Rogers awful customer service! Was on hold for 2.5hrs only to be told I needed to be transferred to a different departments and their wait is also 2.25 hrs…worst. company. ever.

  • Mz_L_i_L Mz LiL (@Mz_L_i_L) reported

    @Rogers this is my last attempt before you lose another loyal customer.. your wireless service is ****.. but your customer service is even worst #endrant

  • LucasH00d1 Lucas Hood (@LucasH00d1) reported

    @ttaylorrh @RogersBiz Good luck. It’s a 2 hour wait to cancel after dealing with their support.

  • _amnajaffar_ Amna Jaffar (@_amnajaffar_) reported

    @Rogers has to have one of the worst customer service on the planet.