Rogers Outage Report in St. John's, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in St. John's come from postal codes A1A, A1E and A1B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Rogers
Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's and Paradise.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
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Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
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Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador
@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Sarah (@sarahwarrengill) reported from Torbay, Newfoundland and Labrador
@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Heather R. (@sweetkeet) reported
@BobNeufer @RogersHelps Yes, cable is spotty again today. Frequent pixelation, sound drops... as in, at least 6x a minute. North York. It was bad for 3 days, fine yesterday, and BAD again today. Annoying!!!!
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Brandon (@bdecopp) reported
@RogersHelps “oops” unfortunately this feature is not working. Every single channel, all day… another wide scale outage?
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Nick McCloud SZN (@Alnt37601204) reported
@RogersHelps I use a third party for internet. Why in God's name am I required to have a stupid MyRogers account just to check if the service is out? Goddamn hopefully with multiple companies offering FO you are forced to start making sense
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Chris Joy (@ChrisJoyGames) reported
@Rogers That phone would be so awesome if the service was constantly down.
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Penny Lane (@thisisninya) reported
@Rogers mobile data's been down since this morning in Winnipeg. What's happening? I can't connect to any of your technical support. Is this another #networkoutage?
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Travis Harder (@travisharder) reported
Heh @RogersHelps @rogers. I thought I was supposed to be credited like five days for that massive outage you had? Just got my bill, where’s the credits?
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demetra Iliopoulos (@angelhealer422) reported
More problems with @rogers @CRTCeng I’m in the Mississauga/ Toronto area with the rain showers happening. None of the Greek stations are showing. Also with one station Alpha it was showing what is happening on Alpha. My neighbours are with Bell. None of that is happening.
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True to form (@thetomatevine) reported
Yo is @rogers hoping everyone forgot they were supposed to credit 5 days of service?? My bill is still full cost! 😠
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Jeff Yuille (@JeffYuille) reported
@RogersHelps Ignite been on the fritz for 48+ hrs - timing in & out; TV black screen 4 or 5 times an hour... (yes I am using twitter to document problems). Reboots tried. All the equipment is fine (we had a technician confirm two months back). Ignite is faulted and @rogershelp needs to fix?
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Jenny (@gbchzhed) reported
Not even 4 weeks after the @Rogers outage happens, and now the internet is down AGAIN?!! I don’t think they realize how much this impacts people’s lives, especially those that WFH 🤬 #rogersoutage