Rogers

Rogers Outage Report in St. John's, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in St. John's come from postal codes A1A, A1C and A1E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. John's, Newfoundland and Labrador 12/29/2025 10:35

December 29: Problems at Rogers

Rogers is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's and Paradise.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's TV
CanadaSt. John's TV
CanadaSt. John's Internet
CanadaSt. John's TV
CanadaSt. John's TV
CanadaSt. John's E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • CJclass09 CJ (@CJclass09) reported from St. John's, Newfoundland and Labrador

    @RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

  • TammyDavis709 Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • Andrea_EE2 Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • AlexNCollins Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • JohnCRyan1979 John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • adamfwalsh Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • AllanBradbury Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • Christine_V_C Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • oneillyatescbc Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • amandachipman95 Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador

    Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • guppysgiftideas Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • realbobert Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • DukeTobin Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador

    @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Nero55241036 Nero (@Nero55241036) reported

    @Rogers @ConcernedCana10 Thank God Im on Freedom. But I tell ya, if that merger goes through, I'm going back to Virgin. That will be the last and only choice. Rogers sucks, they've always sucked. They don't give a **** about their customers. They never have. I will never be a Rogers customer again.

  • Zohra_Raza Zohra Raza (@Zohra_Raza) reported

    @RogersHelps @matt0126matt @heathavoid Is this true for all your Rogers customers? I didn’t have cell phone service neither didn’t my husband for over 30 hours.

  • rogers_plz_fix A ROGERS USER 😡 (@rogers_plz_fix) reported

    Hi, @Rogers I was just disconnected for 4 minutes 19 seconds. This happens all the time, multiple times a day. Fix this in Shediac already!

  • SolutionGate Solution Gate (@SolutionGate) reported

    Contact @Rogers 3 times today! Each over 1 hour wait time to move our internet to new location. Not only they couldn't move the service but they also disconnected our internet eventho they were told that we're still in old location until given date!! Hello @Bell .

  • ProzacKat Katrina (@ProzacKat) reported

    @Rogers Will I be able to at least get a credit for the service outage on my 4 phone lines?

  • TOdiary TOdiary (@TOdiary) reported

    @CBCNews Rogers blamed the outage on a software update from Ericsson, one of its network equipment providers. So now @Rogers has an excuse to switch to Chinese-backed Huawei?! We hope not!

  • thingleaderof5 HeatherMTee (@thingleaderof5) reported

    @hamburgluer @Rogers Ummmm I'm not a customer of Rogers. I WAS using a computer. When I contacted my bank (using my NON ROGERS PHONE) they informed me that the Rogers issues were affecting their systems. So.. yeah. Their fault.

  • ZetraGild Ancient Wingly (@ZetraGild) reported

    @Rogers If you guys didn't spend so much money on advertising and rebranding constantly maybe you could lower your prices. We KNOW who you are. You can calm down.

  • Bri3rl3y jay (@Bri3rl3y) reported

    @Rogers @RogersHelps So do we all get a discount on our bills? I also sat on hold yesterday for an hour to be hung up one, due to my Apple Watch still not working after a year.

  • ST21_ Sam Thauli🇨🇦 (@ST21_) reported

    @RogersHelps @matt0126matt @heathavoid I am hoping you will be doing that as well for my bill. My work was not able to get a hold of me after one of my employees had a family emergency. Fortunately it turned out ok.