Rogers

Rogers Outage Report in St. John's, Newfoundland and Labrador

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in St. John's come from postal codes A1E, A1A and A1B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. John's, Newfoundland and Labrador 07/30/2025 08:10

July 30: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (9%)

    Phone (9%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's and Paradise.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's Wi-fi
CanadaSt. John's Phone
CanadaParadise TV
CanadaSt. John's Internet
CanadaSt. John's Internet
CanadaSt. John's Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • sarahwarrengill Sarah (@sarahwarrengill) reported from Torbay, Newfoundland and Labrador

    @RogersHelps another internet outage. Seems there’s one every week. #rogersoutage

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

  • PaulDurdle Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • TammyDavis709 Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • AlexNCollins Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • AllanBradbury Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • guppysgiftideas Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • Andrea_EE2 Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • Christine_V_C Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • adamfwalsh Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • oneillyatescbc Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • JohnCRyan1979 John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • realbobert Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ajquann2003 AJ Quann (@ajquann2003) reported

    @RogersHelps When using the voice remote to search for content available on certain apps like Pluto TV, Paramount Plus or CBC Gem, the search results never mention those apps like it does for Netflix and Disney+. This appears to be a bug either with the apps, or with the search.

  • dave_pasin Dave Pasin (@dave_pasin) reported

    Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations

  • canadianjilly Canadian Jilly (@canadianjilly) reported

    @Rogers Aaaand…I asked if I could cancel, so they sent me to tech support instead and then the call was disconnected in the middle of tech support. I’ve been trying to ride this out because changing services is annoying but @bell is wilding if they think this is ok!

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    And here’s the WORST part: THIS HAPPENED A MONTH AGO and they still haven’t refunded me!! Absolutely ridiculous and unacceptable. What kind of service is this, @Rogers @Fidomobile?

  • CinthyaGalvan1 Cinthya Galvan (@CinthyaGalvan1) reported

    The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.

  • AnisWahla Anees Wahla (@AnisWahla) reported

    @YahooCare One of my Yahoo emails via Rogers mail is not working on Outlook in desktop computer. inbox is showing no emails at al nor sent emails. 🤔 Email is working on the phone. 🤔. @Rogers

  • Sara_McM Sara McMillan (@Sara_McM) reported

    @ChrisArnold33 @RogersHelps Yahoo Mail is down and Rogers email is hosted by Yahoo. It isn't just you.

  • JasonGagne24235 JayDawgTDot (@JasonGagne24235) reported

    @TELUSsupport If you had a call center in Canada, it wouldn't be an issue. Instead, you're leading with profits over service and the customer pays at the end. Telus used to be different, customer focused ... Now, you're no different then @Bell and @Rogers . Shame!

  • KarlieMildraed KarlieMildraed (@KarlieMildraed) reported

    @yegventures @Shawhelp @RogersHelps I don't watch TV. I wish to cancel this service I am not using. I require this service to be canceled promptly and a registered letter mailed to the address as to the cancellation completion.

  • faxon99 Chris Faxon (@faxon99) reported

    @Rogers after 20mins of navigating their maze of options they return "We are too busy to answer your call, try again another time, goodbye" #awful #disgraceful #shaw. Do yourself a favor a go to @TELUS or @Bell