Rogers Outage in St. John's, Newfoundland and Labrador

@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

@RogersHelps no service at all last 30 mins

@RogersHelps what’s up with service in airport heights

@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

@RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

@RogersHelps I have a down Rogers line in my backyard. Please help! I called tech support and all I got was... someone will call you back in 48 hours. That was 3 days ago.

@endtoendhockey @RogersHelps I'm in Mt Pearl and mine went down 2am..a credit would be lovely

@doug_murdoch @RogersHelps I’m just off Ennis, so east end as well. Spoke with technical service last night and she said it was localized. Just received a text a few mins ago saying techs had addressed the issue... we’ll have to wait until 9:30 to see if it was successful lol!

@doug_murdoch @RogersHelps Had the exact same issue Doug. Monday & Tuesday night Service went out @ 9:30pm. We filed a ticket and was told it was the whole neighbourhood, and technicians would be dealing with it today.

@Rogers ur customer experience needs help! Over 2hrs on the phone trying to fix a mistake that u made in my account I’m shocked at ur lack of care about me as a customer! “It’s our policy” isn’t the right response when it’s wrong for the customer #whataboutyourvalues #badservice

@RogersHelps No I’m saying we’ve had to homeschool and work from home and we’re dependent on the internet and now you’re jacking up the price when you know very well people need the service

@RogersHelps we had a quick blockout now I lost my internet connection. Help

@gilaryPmassa @Rogers At least you talked to a human... I never even got on the line with one!

Why does every Canadian cell phone service suck. Only thing worse is their customer service. Or debatably their phone service. @Fidomobile @rogers @bell @TELUS @virginmobilecan

@Rogers @RogersHelps there is no cable or internet service in Northeast Brampton

@RogersHelps am being honest when I say I wld love to stay w Rogers, but just can't justify increase & u will not work with me on this. feel the agent was more than content to see a customer go. I have been a loyal paying customer for MANY years. 1/2

@Rogers speaking up in support of the health of Canadians would be nice here.

Thank you Russel and Anjali for responding to my inquiry, providing assistance and a resolution, all under a 24 hour window. I appreciate this customer service! @Rogers 👏👏👏

@RogersHelps your cell service has been horrible in Parry Sound/Muskoka for 2 days. Can barely load anything! Please fix.