Rogers

Rogers Outage Report in St. John's, Newfoundland and Labrador

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The latest reports from users having issues in St. John's come from postal codes A1A.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. John's, Newfoundland and Labrador 10/20/2025 09:55

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's and Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Internet
CanadaMount Pearl TV
CanadaMount Pearl Internet
CanadaSt. John's Internet

Community Discussion

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Rogers Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • Christine_V_C Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • adamfwalsh Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • AlexNCollins Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • realbobert Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • DukeTobin Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador

    @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • oneillyatescbc Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • PaulDurdle Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • JohnCRyan1979 John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • AllanBradbury Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • guppysgiftideas Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • Andrea_EE2 Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • TammyDavis709 Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • amandachipman95 Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador

    Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • HalfwayToSP Jen (@HalfwayToSP) reported

    @AragonZZ2 @RogersHelps That’s the problem my parents are experiencing too. Shows they want aren’t available on demand and therefore just can’t watch. I respect that there’s been an outage but they can’t be saying service is back if it isn’t fully

  • nchardenet Nicole Chardenet (@nchardenet) reported

    So @Rogers's big #nointernet day yesterday was due to a 'routine update'. The one last year, before I became a reluctant customer, was a 'software update'. Do they not know how to update their systems without causing national chaos by now? WTF, Rogers?

  • irishriley30 Riley 🍀🍎 (@irishriley30) reported

    @jenminicooper @RogersHelps How exactly does one text with no service?

  • Debba1c Deborah (@Debba1c) reported

    @AboutRogers @Rogers I still have no internet. Fix. It. Now

  • ttv_Cherry Cherry 🍒 (@ttv_Cherry) reported

    So... I get that **** happens, but I rely on Wifi-Calling while out of Canada, and the @Rogers outage killed it and it won't let me turn it back on without going off airplane mode and having a mobile data signal, but if I turn it on they charge me $12 for a day of roaming...

  • ocyn1331 Of course why not (@ocyn1331) reported

    @AboutRogers @Rogers Wifi still not working in London, ON

  • Rosycoss416 RosyCross416 (@Rosycoss416) reported

    @RogersHelps garbage company, look at the knock-on effect of your incompetence. It's ok you're still rich!

  • MLCJOHNSON Lynn Johnson (@MLCJOHNSON) reported

    @RogersHelps Out of curiousity are you able to release what the credit for people will be? A nation wide outage including emergency services, banking and government should equate a min of $50+ especially with people losing $100+ for not being able to work from home.

  • d_dawg34 D (@d_dawg34) reported

    @cody_good @RogersHelps This wouldn't be a big deal if Canadians paid a reasonable price for the service that were affected! People are smart they learn to make due with what they have. Maybe it's time to cut cost on internet and wireless devices services

  • dflip51 Dflip51 (@dflip51) reported

    @ConsumerSOS They need to refund, not one, but two days of their monthly bill! @Rogers Today's service features delays every couple of minutes. It reminds me of dial-up internet or an Xfinity car racing a Cup car, or a five-year-old computer vs. a $2000 computer purchased today. 🙄