Rogers Outage Report in St. John's, Newfoundland and Labrador
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The latest reports from users having issues in St. John's come from postal codes A1A, A1E and A1B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's and Paradise.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Wi-fi | |
| Paradise |
TV | |
| Paradise |
Internet | |
| St. John's |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Amanda-Anne
(@amandachipman95) reported
from
St. John's, Newfoundland and Labrador
Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Duke
(@DukeTobin) reported
from
Topsail, Newfoundland and Labrador
@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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CJ
(@CJclass09) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Woffers (Most politicians are corrupt)
(@WoffendenTim) reported
@Rogers @EdmontonOilers Which I can't ******* watch because cable is down for the second day!
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Howard Preston
(@HowardGPreston) reported
@Rogers Major service outage pretty pathetic Rogers customer information strategy. Zero statements, zero information, zero status, zero customer satisfaction. #rogersoutage
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Shannon
(@shanleigh77) reported
@RogersHelps any update on restoration time for internet in Kanata? Been out all day and can’t find any info… no issues yesterday but went out overnight…
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beehive
(@katakwi) reported
@RogersHelps Anna is not telling me outage loc
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Daniel J.
(@djeang) reported
@RogersHelps internet is still out 24 hours later and now I can’t watch the @EdmontonOilers game 😢 my disappointment is immeasurable and u will never be forgiven
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Ξstablish thΞ Fun - #XALT
(@establishthefun) reported
@RogersHelps @SabCesario the location listed just says "Southern Ontario" so it's not really much help at all. Stop telling people to check here for updates in real time.
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Megan Townsend
(@Megantownsend86) reported
@Rogers @RogersHelps How can you say updates are on your webpage when the only update that was posted was 10hrs ago with a TBD time? We need answers. When will service be restored??
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Rippy Sekhon
(@SekhonRippy) reported
@RogersHelps No internet service since last night in L7A1ZI
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Alexandra M
(@aliimargaret) reported
@RogersHelps Service down in Richmond Hill, Ont
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Vinniev
(@vince200707) reported
@rogers I can understand the amount of damage the storm caused however as a paying customer for 20 plus years I'm finding it very difficult to find answers as to when my internet and cable will be back up and running. Working from home, I need internet. Come on Rogers!