Rogers outages and service status in St. John's, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around St. John's, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in St. John's come from postal codes A1A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Internet | 16 days ago |
Community Discussion
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Rogers Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Bob Greene (@realbobert) reported from Paradise, Newfoundland and LabradorHad @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and LabradorAnyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador@RogersHelps what’s up with service in airport heights
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Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and LabradorDear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and LabradorWhen @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Sarah (@sarahwarrengill) reported from Torbay, Newfoundland and Labrador@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and LabradorHello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and LabradorWhy do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and LabradorSince the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
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John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and LabradorIs anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
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CJ (@CJclass09) reported from St. John's, Newfoundland and Labrador@RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.
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Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and LabradorHey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Gayle Charach (@gcharach) reported@RogersHelps There was nothing on the website other than the time it went down - which was completely inaccurate too. That's the point I am trying to make to drive home. Your customer "service" is terrible.
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Lisa Petsinis (@LisaPetsinis) reportedHello @RogersHelps Please advise the public about the extensive cell phone network outages. Even Anna is not reporting any issues. This should be a top story. @CP24 @CityNewsTO
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sarah (@dawnthehorizon) reported@RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts
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Darrel Norris (@NorrisDarrel) reported@RogersHelps Well, it took being in the queue for 2+ hours, but I have a technician coming tomorrow morning! Thanks for your help.
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Nikhil s (@sethni20) reported@Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here
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sarah (@dawnthehorizon) reported@Rogers @RogersHelps very tired of losing service in my own home and it being in SOS. I’ve never had this issue until I upgraded my phone to one that has 5G. Your customer service is also almost impossible to ever reach to talk to someone about this issue.
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D (@OllKorrect_eh) reported@RogersHelps And now you have the stupid AI assistant like get me through to a person!
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Simon Blain (@simblain) reportedDoes anyone actually work at @Rogers anymore or is it all crappy AI? Ive been waiting over 2 months for a check and no one there can tell me if its been sent or when it would be sent. Customer service clearly no longer exists there
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James Riley (@thejamesriley) reported@Rogers Every time I call technical support it says "we are experiencing extremely high call volumes, please call back at a later time"
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Ireney (@ireney33) reported@EdmontonOilers Too bad we won't be able to watch the games at all anymore. No more Hockey Night in Canada. @Rogers #Nhl Sad for Canadians. Smells like greed to me.