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Rogers outages and service status in St. John's, Newfoundland and Labrador

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. John's, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's.

CityProblem TypeReport Time
St. John's Internet 1 month ago
St. John's E-mail 1 month ago

Community Discussion

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Rogers Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • guppysgiftideas
    Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • oneillyatescbc
    Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • TammyDavis709
    Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • JohnCRyan1979
    John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • CJclass09
    CJ (@CJclass09) reported from St. John's, Newfoundland and Labrador

    @RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

  • adamfwalsh
    Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • realbobert
    Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • Christine_V_C
    Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • DukeTobin
    Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador

    @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

  • amandachipman95
    Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador

    Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • Andrea_EE2
    Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • PaulDurdle
    Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

  • sarahwarrengill
    Sarah (@sarahwarrengill) reported from Torbay, Newfoundland and Labrador

    @RogersHelps another internet outage. Seems there’s one every week. #rogersoutage

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Cherbert50
    Carolee Herbert (@Cherbert50) reported

    @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

  • clintculture
    Clint (@clintculture) reported

    @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x

  • clintculture
    Clint (@clintculture) reported

    @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

  • GraemeHolfeld
    Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported

    @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.

  • ptsakani
    ptsakani (@ptsakani) reported

    @RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours

  • duhmez
    DUHMEZ (@duhmez) reported

    @UnpluggedRetro @RogersHelps Just tell her to tether Wi-Fi to her phone. It's easy. No problem. There's no reason to lose Internet

  • TheBareAssLodge
    Trawets Namknom (@TheBareAssLodge) reported

    @JayGenXer @Rogers Absolutely garbage service

  • mark_burdon
    Mark Burdon (@mark_burdon) reported

    @RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.