Rogers Outage Report in St. John's, Newfoundland and Labrador
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The latest reports from users having issues in St. John's come from postal codes A1E, A1A and A1C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| St. John's |
Phone | |
| St. John's |
Total Blackout | |
| St. John's |
TV | |
| St. John's |
Wi-fi | |
| St. John's |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Duke
(@DukeTobin) reported
from
Topsail, Newfoundland and Labrador
@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sarcastic canuck
(@Kippy_mag_oddi) reported
@RogersHelps we spent the 2nd last Sat. before xmas waiting for the delivery of our ignite bundle. We were told the tech would be here by 4 at the latest. At 3.30 we got a call with horrible reception telling us that the tech called in sick so our service call was canceled. 1/2
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LittlePatton✌🌻
(@LoriPat66201600) reported
@RogersHelps bowmanville internet has been going down yesterday and today. What is going on?
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jenny
(@jennyestyle) reported
@EdwardSRogers @RogersHelps pathetic customer service with ur Toronto fairview mall center. I lost my sim while travelling outside the country and the team was so rude and they could not even check if the person I authorised is reflecting in system atleast.
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Habs Rule 🇨🇦🇨🇦🇨🇦
(@rule_habs) reported
@CoachNateMcK @RogersHelps Nate, this happened to me years ago. Stayed on until the bitter end. When they sweetly asked “how can I help you?”, I said please cancel everything to do with my Rogers account. And I have never looked back.
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Gabe
(@fusscaboob) reported
@Rogers I wish you guys had customer service reps that could listen and direct customer issues to where the customer wants. If I need to speak to a supervisor, don't tell me what they are gonna do for me. Just connect me ASAP. Spend $700 a month for my business lines, this is what I get
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blump
(@blumplol) reported
@RogersHelps @doglvrof2 @kikithekrakra99 shut ******** up
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Nathan McKibbon
(@CoachNateMcK) reported
Have been on hold with @RogersHelps for an hour and 50 minutes listening to the same 3 songs on repeat. Now the line goes silent with no one on the other end. I’ve invested too much of my Saturday night to hang up...
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Dana Bentley
(@common_st) reported
Not the end. @Rogers technician showed up today, got cable into the house, handed us modem, and left. He didn't check signal to the house. There is none. 3rd appointment scheduled for Tuesday. Please @RogersHelps, fix your process.
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Sean Powers
(@sn_pwrs) reported
15 times @Rogers and @Bell have told me to check back in 6 months as they continue to expand their network. 15 times they haven’t connected our neighbourhood. Seven plus years of being passed off. There’s only 650 metres to go.
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Mandeep
(@MandeepSMca) reported
Guys just don't have or get @Rogers internet service at ur home, m without internet at home every other day n its happening since last one month, there technicians r always late or don't show up n their customer service gives you the wrong information.