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Rogers outages and service status in St. John's, Newfoundland and Labrador

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around St. John's, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received May 9, 4:35 PM EDT.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in St. John's come from postal codes A1A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's TV 2 days ago
Mount Pearl Internet 7 days ago

Nearby cities with recent reports

Mount Pearl

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • DukeTobin
    Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador

    @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

  • realbobert
    Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • JohnCRyan1979
    John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • amandachipman95
    Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador

    Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • VintageJohnny79
    John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • mattmccoag
    Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • AllanBradbury
    Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • oneillyatescbc
    Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • PaulDurdle
    Paul Durdle (@PaulDurdle) reported from Paradise, Newfoundland and Labrador

    Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

  • LynnMoriarity
    Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • TammyDavis709
    Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • CJclass09
    CJ (@CJclass09) reported from St. John's, Newfoundland and Labrador

    @RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

  • guppysgiftideas
    Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • AlexNCollins
    Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

  • jjohnson539jr
    GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • Andrea_EE2
    Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JeremyM74626730
    Jeremy M (@JeremyM74626730) reported

    @AmanRattanpalX @Rogers Never believe them. Was paying close to $200 a month for internet (no cable) as an existing customer - no reductions. Switched and when I called to cancel, they offered me $65 a month if I signed a locking in contract for 3 years, where they could increase it back at will

  • rebellion__scum
    phantom (@rebellion__scum) reported

    @RogersHelps I have, on a iPhone 15 it works fine, on a windows computer its fine so it appears to be a compatibility issue between the app and TCL

  • loosenedspirit
    logan (@loosenedspirit) reported

    @RogersHelps > once you are speaking with them what happened to support on social media?

  • RaymondWil78846
    ً ً (@RaymondWil78846) reported

    @Canucks @Rogers Lol, we all knew we were picking 3rd, but it's still ******* garbage

  • bslobodin
    Boris Slobodin (@bslobodin) reported

    @RogersHelps pure chaos this is. all i wanted was to reactivate cellular on a replacement apple watch. in store agents said they can't do it and to call the phone support. switching providers now.

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps @EMSIJason I was having the same issue and it was my Xfinity tv box.

  • TonyAnjam
    Tony🐶🏒 (@TonyAnjam) reported

    No one reading this, but I did call out @Rogers last week for ripping me off. But @RogersHelps has tracked down the salesman and confirmed no install fee! A bit ridiculous to need Twitter for this, and still think their AI-chat-bot that does nothing is whack

  • REALTORinVan
    Matt France (@REALTORinVan) reported

    @RogersHelps @Bringer0fSand Please hire some more people at Rogers. I’ve been in the queue forever this mornings. It’s really really bad UX.

  • iHateChanelle
    Malory Archer (@iHateChanelle) reported

    @Rogers @RogersHelps explain to me how this outage has been “resolved” HOURS ago & yet my modem is still flashing orange….

  • thejaytc
    playtendobox (@thejaytc) reported

    @RogersHelps On march 7th i called in and changed my plan however rogers failed to push it through. After over a month and several call everything got settled, the bill for every service i have should be 266 after tax. The bill I received was 330. This is completely unacceptable