Rogers Outage Report in St. John's, Newfoundland and Labrador

@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

@RogersHelps what’s up with service in airport heights

@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

@RogersHelps no service at all last 30 mins

@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

@RogersHelps @Rogers It's too bad there aren't enough telecom companies in Canada to prevent a national emergency like this from happening.

@UnderHisEye6 @RogersHelps 💯 agreed! We are expected to pay high rates and on time regardless of our situation but when **** hits the fan for them, they are like oops looks like it’s all fixed now sorry but no one ever gets anything in return

@RogersHelps Intermittent? Seriously? I'm on Fido and haven't had service for 7 hours that I know of.

@RogersHelps how many customers are down? #rogersoutage

@lola_1900 @charityjkeller @RogersHelps $460 a month for me running a small business. Absolut garbage

@RogersHelps @Rogers I work in healthcare and provide service to sick and vulnerable people in my community. I have over 200 staff and all of them have work phones with rogers plans. At this point, we have hundreds of missed visits and missed safety checks. This is really quite sad. Thanks Rogers 👍

@RogersHelps Hi we know rogers is trying to resolve the issue, but can we know the reason why this has caused. Did you loose a satellite or so... ridiculous

@RogersHelps still have no cell service. How long will this last for?!? It’s serially impacting my day!!!!

@Rogers when will the network be back?

@RogersHelps My phone has been down since about 2am. And from what I am reading it’s all across Canada. If my phone was down for a few minutes then fine I get that, but 9 hours?!?! You can’t call or text. You can iMessage when your in wifi. You need to fix this ASAP!!!