Rogers

Rogers Outage Report in Torbay, Newfoundland and Labrador

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Torbay, Newfoundland and Labrador 12/21/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's.

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City Problem Type Report Time
CanadaSt. John's Internet
CanadaSt. John's Internet
CanadaSt. John's Internet
CanadaSt. John's Internet
CanadaSt. John's Total Blackout
CanadaSt. John's Phone

Community Discussion

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Rogers Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • oneillyatescbc Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador

    Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

  • TammyDavis709 Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador

    Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

  • Andrea_EE2 Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador

    @RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

  • amandachipman95 Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador

    Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

  • DukeTobin Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador

    @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

  • AllanBradbury Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador

    @RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

  • CJclass09 CJ (@CJclass09) reported from St. John's, Newfoundland and Labrador

    @RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

  • mattmccoag Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador

    @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

  • realbobert Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador

    Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

  • adamfwalsh Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador

    @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

  • JohnCRyan1979 John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador

    When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

  • guppysgiftideas Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador

    Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps no service at all last 30 mins

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

  • jjohnson539jr GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador

    @RogersHelps what’s up with service in airport heights

  • Christine_V_C Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador

    Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

  • LynnMoriarity Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador

    Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

  • AlexNCollins Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

    @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • amazingsameep Sameep Dalal (@amazingsameep) reported

    @RogersHelps Yes please. I’d like my home internet to be canceled as I’m moving. I tried calling customer service but I was on hold for 45 minutes. If you could do the needful it’d be great. Thanks though.

  • ekhica Elie (@ekhica) reported

    @RogersHelps @RogersHelps Fibe internet in Bradford has been down since Dec 8 @ 4pm EST. When will the service be back up. We work from home and can't at the moment because of this issue.

  • idoncor Don Cormier (@idoncor) reported

    Rogers charge is a $50 set up fee. Do you think that's fair? On my last phone purchase, Rogers did nothing to help me set up my phone. I did it all on my own, and they still included the set up fee on my bill. WTF @Rogers?

  • CathyNissen The Real CatNiss (@CathyNissen) reported

    @Rogers @RogersHelps So frustrated and disappointed. This is my 3rd time trying to just get through either on the phone or Chat in the last 2 weeks and still no success. Currently been on hold for over 30 minutes without a live person answering. Atrocious customer service 😡

  • CathyNissen The Real CatNiss (@CathyNissen) reported

    @RogersHelps Too late but thanks. I waited 1 hr and 36 minutes on hold before giving up. Then I waited 25 minutes on chat and finally had my issue resolved. So disappointing.

  • lexomatic Alexis Gee (@lexomatic) reported

    We have a broken moden from @RogersHelps and coaxial won't properly connect but they won't send a replacement even though coaxial cannot properly connect & gets jostled by air so cant work from home or keep toddler busy @CCTS_CPRST

  • London51398735 London (@London51398735) reported

    @RogersHelps It’s been two hours. Total bull ****

  • fraulinegretz KD (@fraulinegretz) reported

    So I’m trying to deal with this on the phone… @Rogers … and let me tell you this… @RogersHelps should be named “rogers does not help” because I was hung up on.

  • idoncor Don Cormier (@idoncor) reported

    @Rogers you’re charging a $50 #SetUpFee, #NotFairAtAll For that fee, you did absolutely nothing on your end. I set up my phone in about 15min, while the Best Buy Rep did paperwork. If that fee was fair, your support manager wouldn’t have removed it from my bill when I called. ???

  • LeonardMartin27 Leonard Martin (@LeonardMartin27) reported

    @Rogers horrible customer service. 2-3 hours each day for 4 days straight was lied to multiple times told things were in stock when it was a 4 week wait. total bullshit i should take my business to