Rogers outages and service status in Torbay, Newfoundland and Labrador

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Torbay, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Rogers outage reports came from the following cities: St. John's, and Mount Pearl.

City	Problem Type	Report Time
St. John's	TV	8 hours ago
Mount Pearl	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

• 
  Tammy Davis (@TammyDavis709) reported 3 minutes ago from St. John's, Newfoundland and Labrador

  Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage

• 
  Lynn Moriarity (@LynnMoriarity) reported 4 minutes ago from St. John's, Newfoundland and Labrador

  Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

• 
  John Ryan (@VintageJohnny79) reported 8 minutes ago from St. John's, Newfoundland and Labrador

  Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices

• 
  John Ryan (@JohnCRyan1979) reported 14 minutes ago from St. John's, Newfoundland and Labrador

  When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

• 
  Matthew McCoag (@mattmccoag) reported 15 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

• 
  CJ (@CJclass09) reported 16 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

• 
  Alex Collins (@AlexNCollins) reported 16 minutes ago from Portugal Cove-St. Phillip’s, Newfoundland and Labrador

  @RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

• 
  Matthew McCoag (@mattmccoag) reported 16 minutes ago from St. John's, Newfoundland and Labrador

  @helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

• 
  Bob Greene (@realbobert) reported 26 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

• 
  Paul Durdle (@PaulDurdle) reported 27 minutes ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

• 
  Chris O'Neill-Yates (@oneillyatescbc) reported 31 minutes ago from St. John's, Newfoundland and Labrador

  Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

• 
  GJJ Jr (@jjohnson539jr) reported 37 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps no service at all last 30 mins

• 
  Duke (@DukeTobin) reported 48 minutes ago from Topsail, Newfoundland and Labrador

  @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

• 
  Guppy's Gift Ideas (@guppysgiftideas) reported 49 minutes ago from St. John's, Newfoundland and Labrador

  Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

• 
  Lynn Moriarity (@LynnMoriarity) reported 49 minutes ago from St. John's, Newfoundland and Labrador

  @Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

• 
  GJJ Jr (@jjohnson539jr) reported 55 minutes ago from St. John's, Newfoundland and Labrador

  @RogersHelps what’s up with service in airport heights

• 
  Adam Walsh (@adamfwalsh) reported 58 minutes ago from St. John's, Newfoundland and Labrador

  @Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

• 
  Sarah (@sarahwarrengill) reported 59 minutes ago from Torbay, Newfoundland and Labrador

  @RogersHelps another internet outage. Seems there’s one every week. #rogersoutage

• 
  Christine Connolly 🇨🇦 (@Christine_V_C) reported 60 minutes ago from Torbay, Newfoundland and Labrador

  Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

• 
  Nicole Kearsey (@nicolek1989) reported 60 minutes ago from St. John's, Newfoundland and Labrador

  Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Mental Approach Podcast (@toddamus) reported 11 minutes ago

  People in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.

• 
  Tired Calgarian (@guyfromcalgary) reported 16 minutes ago

  @Garnet_2203 @Rogers Those were voluntary buyouts, retard. Even if they weren’t, how does that make this figure okay?

• 
  DARSHAN AILANI (@AilaniDarshan) reported 16 minutes ago

  @RogersHelps Is someone available right now to help me and finish this ongoing issue.

• 
  the ****** pitbull (@badenemyjake) reported 20 minutes ago

  @Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period

• 
  AP (@ap210) reported 22 minutes ago

  @Rogers two hours of waiting for online support. When I got to front of line, the chat was abruptly ended. Customer since 2000 and fed up. Last call I waited 2.5 hours on hold for an agent and he didn’t resolve problem even though he said he did. Please help or I’m done!

• 
  BatmanAndRobert (@MacDoug1) reported 22 minutes ago

  I'm officially done with @rogers. I've had Xfinity cable service for a month out of the last five months. I was a Rogers cable subscriber for the last 16 yrs until my cable box died in Dec. When you order the Xfinity box, they don't tell you that you need their Internet, too. 🙄

• 
  Son of Castro (@SonofCastro) reported 23 minutes ago

  @Garnet_2203 @Rogers A job loss is a loss. Stop being so stupid.

• 
  Luminier (@Lunar_Dusk) reported 24 minutes ago

  @RogersHelps I am currently residing in Vietnam. On April 10th, I contacted your call center to settle the remaining balance in full and requested to cancel my account. However, the final payment has still not been processed, which is preventing me from closing my Canadian bank account.

• 
  Danny Evans (@DannyEvans96378) reported 25 minutes ago

  @DjAnganu @MapleLeafs @Rogers Lol I love it sucks to be you.

• 
  AP (@ap210) reported 32 minutes ago

  @RogersHelps “Off peak hours”. I’ve been on hold for 1 hour and 5 mins now. It’s 10:48pm and I need to go to bed. Total time spent on phone or online waiting to get help from Rogers for a simple issue today = over 3 hours. Not fair and pathetic