Rogers outages and service status in Sutton, Ontario
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- Rogers generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Sutton, Ontario
Latest outage, problems and issue reports in Sutton and nearby locations:
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🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario@RogersHelps internet down again... All the time this is happening
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Mindy Louu (@mindylouu_) reported from Georgina, OntarioFirst game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating
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Shannon (@Shannon98569567) reported from Georgina, Ontario@RogersHelps What the heck happened to cause such an outage?
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criticalthinkn (@bbkeswick) reported from Georgina, OntarioWow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Bizingus Rogers (@CbingoR) reported from East Gwillimbury, OntarioYou think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.
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BigBeeBaker (@BigBeeBaker1) reported from Georgina, Ontario@Rogers That pic before I posted it had 100 not o pieces of data will be removed. I tried communicating with their suggested support website for 1hr. Of cat and mouse. I ask they reply no solution. #TimeForMadeInCanada
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Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario@Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬
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Tori Myles (@torimyles) reported from Georgina, Ontario@Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?
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Miya Wray Waldron (@MiyaWaldron91) reported from Georgina, OntarioIt’s real hard to do my online classes when my wifi is down... @RogersBiz
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sprt08 (@sprt08) reported@RogersHelps Hello- I sent a private message. Would someone please help? I’ve tried every support avenue available without response, and in store and phone reps say they’ve submitted escalation tickets because they see the problem but can’t help. Thank you.
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Behrose Agha (@MullahBehrose) reported@Rogers I have been calling for the last two days regarding my bill. The wait time goes more than an hour then the CSR (mostly from India) finally attends and takes about another 40 minutes, putting me on hold in between multiple times and finally hangs up, without resolution.fyR
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Officially HarjjiB (@HarjjiB) reported@RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge
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Madam Boring (@Carleey) reported@Rogers hi! I want to make 2 complaints. 1) Your website says your online services hours of operation are Mon-Sat but I've called twice and have received an automated message that it's closed. 2 we cancelled our internet services in Dec but your workers didn't actually cancel it
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.
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Bert Scott (@gopherhound) reported@lawandchocolate @bluejays @Rogers They need to get this jack *** to settle down. He’s very distracting while watching the game. 😡
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Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Still showing no outage at 90 Waller Street in Whitby but modem is still blinking yellow and I’ve heard from neighbours that their Internet and all their services are down too.
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SCH (@StephenHoltzman) reportedSeriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reportedDoes anyone real even work at @RogersHelps @Rogers anymore? Guess what, I'm not paying my bill until you ******** FIX THE PROBLEM I've been dealing with for two months. If you don't want me showing up to your TO office, you'll get someone on the phone. 🤬
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Free & Fair (@CanadaMate) reported@RogersHelps The call was from OOP Negative approach Cut me off while i was explaining the problem/gave the verdict Was Unwilling to resolve the issue Seemed like in a hurry to finish the call & tick off ✅ Problem not solved Terrible customer experience I wish i hadn't receive the cal