Rogers outages and service status in Sutton, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Sutton, Ontario
Latest outage, problems and issue reports in Sutton and nearby locations:
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.
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Mindy Louu (@mindylouu_) reported from Georgina, OntarioFirst game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m
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Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario@Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬
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Miya Wray Waldron (@MiyaWaldron91) reported from Georgina, OntarioIt’s real hard to do my online classes when my wifi is down... @RogersBiz
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Bizingus Rogers (@CbingoR) reported from East Gwillimbury, OntarioYou think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.
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BigBeeBaker (@BigBeeBaker1) reported from Georgina, Ontario@Rogers That pic before I posted it had 100 not o pieces of data will be removed. I tried communicating with their suggested support website for 1hr. Of cat and mouse. I ask they reply no solution. #TimeForMadeInCanada
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Shannon (@Shannon98569567) reported from Georgina, Ontario@RogersHelps What the heck happened to cause such an outage?
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criticalthinkn (@bbkeswick) reported from Georgina, OntarioWow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again
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🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario@RogersHelps internet down again... All the time this is happening
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Tori Myles (@torimyles) reported from Georgina, Ontario@Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brian (@Briancobalt) reportedI needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps
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Allan 3 (@Agent365) reported@RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.
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Nelson (@ZeroDeckard) reported@JayGenXer @Rogers Horrible service.
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James Hughes (@JHughes681) reported@BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.
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Rohit Kumar (@rohitt25) reported@Rogers I felt cheated as my contract is breached by you - I signed my contracg at $35 and my bill is double. Though, I confirmed with customer service twice and got assurances, but I got charged doubled.
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Randy (@randyvancity) reported@Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app
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Cristina Aiello (@caiello2) reported@RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.
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Ria Riaz (@RoastedKeyboard) reportedAs much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please
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ज्वलंत (@JwalantSoneji) reported@Rogers Hung up the phone at 2hrs wait #terrible
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?