Rogers outages and service status in Sutton, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Rogers Issues Reports Near Sutton, Ontario
Latest outage, problems and issue reports in Sutton and nearby locations:
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🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario@RogersHelps internet down again... All the time this is happening
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Shannon (@Shannon98569567) reported from Georgina, Ontario@RogersHelps What the heck happened to cause such an outage?
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Bizingus Rogers (@CbingoR) reported from East Gwillimbury, OntarioYou think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.
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criticalthinkn (@bbkeswick) reported from Georgina, OntarioWow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Mindy Louu (@mindylouu_) reported from Georgina, OntarioFirst game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED
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Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario@Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬
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Miya Wray Waldron (@MiyaWaldron91) reported from Georgina, OntarioIt’s real hard to do my online classes when my wifi is down... @RogersBiz
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating
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Tori Myles (@torimyles) reported from Georgina, Ontario@Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?
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BigBeeBaker (@BigBeeBaker1) reported from Georgina, Ontario@Rogers That pic before I posted it had 100 not o pieces of data will be removed. I tried communicating with their suggested support website for 1hr. Of cat and mouse. I ask they reply no solution. #TimeForMadeInCanada
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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TRiLL🇨🇦 (@mmaTR1LL) reported@Rogers very accutate statement. Ridiculous prices for a connection that has issues multiple times daily.
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Just me - Jamie (@JustMeJamie64) reported@CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers
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Jacqui (@JacquiKJanes) reported@JustMeJamie64 @Rogers Interesting since @Rogers says none of its call centres are outside of Canada - Rogers Communications states that its customer service call centres are 100% based in Canada.
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Mark (@MarkxTrader) reported@RogersHelps @mmabrey1 Bring back the ol’ reliable COAX receivers! Ever since Rogers switched to Ethernet/WIFI receivers it’s been nothing but endless issues. I asked for a COAX box but apparently they’re no longer provided. You’d think over time @Rogers service would improve & not get worse.🤔DM Sent!
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Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported@JustMeJamie64 @Rogers They have fired most of their Canadian staff and outsourced overseas! It’s horrible now; cut back customer service, IT help and hours! It’s awful! @Rogers I wish there was an all Canadian company I could give my business to!
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magenta72 (@valleylily56) reported@Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney
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MTF 🇨🇦 (@EhmTEhf) reported@rovers_jay @JustMeJamie64 @Rogers also customer service isn't technical support. unless they merged you all into care agents now. I heard they were trying that in 2023, maybe they did it
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NorthBelle🇨🇦CANADIENNE (@NorthBelle4) reported@JustMeJamie64 @Rogers I've been directed to call centres in El Salvador, Philippines, India. Same problem understanding sometimes. Moroccan language (North African "Arabic") is not Arabic.
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Dennis Welsh (@DennisWelsh) reportedWe all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!
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Just Bored (@Breakin_Normal) reported@JustMeJamie64 @Rogers I keep getting calls from Roger’s, Telus and bell and most times you can barely hear them from all the background noise. You can tell they are not in Canada so usually I just act like I can’t hear them and hang up. Not like I want to sign up to new service like that.