Rogers outages and service status in Sutton, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Sutton, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Sutton, Ontario
Latest outage, problems and issue reports in Sutton and nearby locations:
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Mindy Louu (@mindylouu_) reported from Georgina, OntarioFirst game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED
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Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario@Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬
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Tori Myles (@torimyles) reported from Georgina, Ontario@Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?
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🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario@RogersHelps internet down again... All the time this is happening
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating
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Miya Wray Waldron (@MiyaWaldron91) reported from Georgina, OntarioIt’s real hard to do my online classes when my wifi is down... @RogersBiz
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Bizingus Rogers (@CbingoR) reported from East Gwillimbury, OntarioYou think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.
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Shannon (@Shannon98569567) reported from Georgina, Ontario@RogersHelps What the heck happened to cause such an outage?
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BigBeeBaker (@BigBeeBaker1) reported from Georgina, Ontario@Rogers That pic before I posted it had 100 not o pieces of data will be removed. I tried communicating with their suggested support website for 1hr. Of cat and mouse. I ask they reply no solution. #TimeForMadeInCanada
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criticalthinkn (@bbkeswick) reported from Georgina, OntarioWow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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That Kyle Guy (@RyD3R_) reported@Rogers funny how you can disconnect someone at 7:55 than send everyone home at 8 when people are trying to talk to someone and figure their bills out.. Yet sales, and other departments are open till 10 and tech support is 24/7. Sucks shaw got bought out. Shaw was awesome
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported@RogersHelps I have a review number and I have information from the customer service team. This billing was done in error and I won't pay it.
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Nadalie (@nadaliebardo) reported@RogersHelps Why is there an outage for the second time this week? Third time if I count the TV being down. I have to work. Be reliable.
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps I FINALLY got a hold of someone today - that even had English as a FIRST language. Unfortunately, I had to select options to indicate I was BUYING SOMETHING in order to speak with someone LIVE. My other FOUR attempts today were hung up on. Big “F” for Cx Service guys.
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Inner Phoenix (@InnerPhoenix420) reported@RogersHelps ill be looking into public mobile, since you dont want to help out a loyal customer for many many many years.
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JB55 (@belljoseph) reported@RogersHelps Except now and for the rest of today there is no holding. We’ve been trying to call every day for a week and are told it’s too busy and to call back. Today was the first time we actually were put on hold. Only for you to hang up on us.
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Lady D (@idhanya) reported@Rogers i’ve been receiving spam emails stating that I have a business account that is over to you. I do not have a business account with Rogers. Somehow my email address is being used, but none of your team is able to help me 1/2
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Georgiana Balanica (@GeorgianaB83826) reportedHey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!
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Nadalie (@nadaliebardo) reported@RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?
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malachi (@Pereztavarez6) reported@RogersHelps i want to cancel my services