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Rogers outages and service status in Sutton, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Sutton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sutton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Sutton, Ontario

Latest outage, problems and issue reports in Sutton and nearby locations:

  • bbkeswick
    criticalthinkn (@bbkeswick) reported from Georgina, Ontario

    Wow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating

  • TbiglowTricia
    Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario

    @Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • MiyaWaldron91
    Miya Wray Waldron (@MiyaWaldron91) reported from Georgina, Ontario

    It’s real hard to do my online classes when my wifi is down... @RogersBiz

  • mindylouu_
    Mindy Louu (@mindylouu_) reported from Georgina, Ontario

    First game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED

  • koda2_00
    🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario

    @RogersHelps internet down again... All the time this is happening

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?

  • Shannon98569567
    Shannon (@Shannon98569567) reported from Georgina, Ontario

    @RogersHelps What the heck happened to cause such an outage?

  • BigBeeBaker1
    BigBeeBaker (@BigBeeBaker1) reported from Georgina, Ontario

    @Rogers That pic before I posted it had 100 not o pieces of data will be removed. I tried communicating with their suggested support website for 1hr. Of cat and mouse. I ask they reply no solution. #TimeForMadeInCanada

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m

  • CbingoR
    Bizingus Rogers (@CbingoR) reported from East Gwillimbury, Ontario

    You think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • comrade7449
    Comrade Vanilla (@comrade7449) reported

    @RogersHelps @RogersHelps why are hold times for support hours? Businesses can’t run when you can’t get ahold of your ISP

  • SheilaC17730851
    Sheila🇨🇦C (@SheilaC17730851) reported

    @RogersHelps @J6273456386507 Nope. Unacceptable. Over 24 hours. Terrible customer service.

  • GrottoHermits
    🇨🇦Hermits Grotto🇨🇦🔥 (@GrottoHermits) reported

    @dagdakiayaz @RogersHelps Use Elons service.

  • CanadianNunya
    Nunya 🇨🇦 (@CanadianNunya) reported

    25+ minutes on hold with @RogersHelps @Rogers After they NEVER cancelled a phone upgrade months ago when told to. ****** way to do business. 😡

  • Marvinmeentende
    Paranoid Android (@Marvinmeentende) reported

    @RogersHelps I did not acquire any other internet service here yet.

  • UberJumper
    Tyler Higgs 🇨🇦🌻 (@UberJumper) reported

    @kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.

  • darylcognito
    Daryl Cognito (Frosty Rage) (@darylcognito) reported

    @Rogers what is up? no access to customer service, Chat folk don't seem to understand requests and now I find out "myrogers" is gone and I have to wait until business hours to "link" my account. You've changed, man! You used to be good.

  • FundYourBigIdea
    GetYourBigIdeaFunded (@FundYourBigIdea) reported

    @NubiaAndYou @Rogers @Rogers used to have the best customer service. Now, all they do is hang up.

  • magsdabomb
    mags (@magsdabomb) reported

    @Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please

  • SheilaC17730851
    Sheila🇨🇦C (@SheilaC17730851) reported

    @RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable