Rogers Outage Report in Vanier, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vanier, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vanier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vanier, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Barrhaven, Nepean, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Ottawa |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vanier, Ontario
Latest outage, problems and issue reports in Vanier and nearby locations:
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Heather
(@LifeofAmi) reported
@RogersHelps please please please please change the commercials streaming OnDemand from the W network Christmas movies... Streaming #vikings and these commercials are killing the vibe. 😜
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Captain Puffy 🐑 | Cara ☕
(@CptPuffy) reported
I'M SO INCREDIBLY FRUSTRATED! Having a technician come over for the 2nd time so I can fix this internet issue. I just want to be able to consistently stream without random drops. @Rogers why you gotta be like this 😖
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Martha Heeney
(@MarthaHeeney) reported
.@Rogers Level 2 mgmt doesn’t call me back to resolve an issue. Claims calls me 2x/wk looking for a person I don’t know (looking at you Jennifer Fisher). Your priorities = collecting money > quality customer service. Cool cool. #yourcustomerservicesucks #payyourbillsjennifer
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Jessica.
(@JessiiJacksonx) reported
@Rogers phone company is something else. Their customer service literally has no idea what they’re doing. They charged us a month ago for a phone and on shipping day said it shipped and gave us back our deposit without saying anything. 🙃
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Nevan McGill
(@nevdawg) reported
@RogersHelps They both have their own separate accounts/billing. Mom in fact was just moved over from @Bell. Orders both placed last Sunday, Mom (new account/customer) was the only one that received Airpods
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Chrystia Chudczak
(@ChrystiaC) reported
@RogersBiz Tired of waiting; called a physical store & got a number direct to a human. Service cancelled.
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hmmmm
(@hmmmm00722449) reported
@FuzE_gus @Rogers I switched from Bell years ago to Rogers… Unfortunately they are one in the same! I am experiencing the same problems with Rogers as you did, Loyal customer, for way too many years, means NOTHING to Rogers. Time to move on.
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Stubby McDougall
(@McdougallStubby) reported
@Rogers @RogersHelps how is it I pay $75 and when promo is up I call to renew. Same plan is now $115 and because I'm "loyal" customer you offer $5 off a month. Then you have online promo for me but I have to pay $30 for self install? Taking advantage of ppl during pandemic...
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𝕷𝖎𝖖𝖖𝖍𝖙𝖘
(@Liqqhts) reported
@CptPuffy @Rogers i also have rogers as my provider and i was having the exact same issues and the technicians are useless :[[ i had to get a wifi booster
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Joshua Workman
(@JAW_80) reported
@timandsid would I give $150m of @Rogers money* to George Springer over 5 years? I'm a fan. no doubt in my mind what I'd do. sign him. *a sizeable chunk of this comes from my mobile, cable and (previous) landline accounts over the past 17-yrs as a loyal customer.