Rogers outages and service status in Vanier, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 14 outage signals in the last 24 hours around Vanier, including 14 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 21, 10:12 AM EDT.
- Internet (43%)
- Wi-fi (20%)
- TV (17%)
- Total Blackout (9%)
- E-mail (6%)
- Phone (6%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Vanier, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vanier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vanier, Ontario
The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau
|
Internet | 1 hour ago |
|
Ottawa
|
Internet | 2 hours ago |
|
Gatineau
|
Internet | 2 hours ago |
|
Gatineau
|
Internet | 3 hours ago |
|
Ottawa
|
Wi-fi | 3 hours ago |
|
Ottawa
|
Total Blackout | 3 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Vanier, Ontario
Latest outage, problems and issue reports in Vanier and nearby locations:
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Diane Fisico (@DianeFisico) reported from Ottawa, Ontario@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Zwanguy🎮 (@Zwanguy) reported from Ottawa, OntarioI feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Randell (@menewfie) reported@Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(
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🥌 Curling Fan (@CurlingFan22) reported@d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre
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myopinion (@aslanUncle) reported@Rogers your new Ai system is horrible. Hung up on me saying we are busy right now call after lol. You guys are just getting worse.
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John (@John5080771788) reported@RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?
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Cookie Gigan (@cookiegigan) reported@iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.
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Iman (@RealKingiman) reported@JustMeJamie64 @Rogers To answer your question when Roger’s/bell sees nobody wants to work a garbage job. You know what they do. They move there business to a foreign country where people will cause they don’t have any other option
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Brad Pelman (@bpelman) reported@RogersHelps what’s the update for the central Toronto outage including Cedarvale Eglinton Ave West. No service since 800 am?
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Patrick Kernaghan(He/Him) (@Brevity_ii) reported@OILanatude @Rogers Cancel them. There are WAY better and cheaper mobile options out there. Rogers has the WORST customer service in Canada.
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Suneeta, MPH🍁 (@Suneeta21) reportedAfter an hour wait @Rogers hangs up. Great customer service.
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MM ꕥ (@MaahirMomtaz12) reported@JustMeJamie64 @Rogers Rogers has outsourced their call centres for years. They preach Canadian but most of their customer service is foreign