Rogers outages and service status in Vanier, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 1 outage signal in the last 24 hours around Vanier, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 28, 6:13 PM EDT.

Internet (61%)
TV (14%)
E-mail (7%)
Total Blackout (7%)
Phone (7%)
Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Vanier, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vanier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Vanier	Baseline
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0

April 29: Problems at Rogers

Rogers is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vanier, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Orléans.

City	Problem Type	Report Time
Ottawa	E-mail	6 hours ago
Ottawa	Internet	4 days ago
Ottawa	Internet	6 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vanier, Ontario

Latest outage, problems and issue reports in Vanier and nearby locations:

TF Doyle (@cf_td3) reported 1 minute ago from Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
BippinQueen (@BippinQueen) reported 3 minutes ago from Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
Luc Bellefeuille (@lbellefeuille13) reported 11 minutes ago from Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
Charlene Davidson (@mscdavidson) reported 11 minutes ago from Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
Nas Eldjazair (@vivadz2011) reported 12 minutes ago from Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 14 minutes ago from Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
JohnnyCanuck (@DarkMaple) reported 18 minutes ago from Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
Zwanguy🎮 (@Zwanguy) reported 20 minutes ago from Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Montse Zidan (@MontseZidan) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Meera Dilawri (@meeradilawri) reported 25 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
zachjackdad (@zachjackdad) reported 27 minutes ago from Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
Steven Chartrand (@StevenChartrand) reported 28 minutes ago from Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
Franz Holtz (@TWFS) reported 30 minutes ago from Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 37 minutes ago from Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 43 minutes ago from Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
Emma Pratt (@frmerprincess) reported 46 minutes ago from Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
PARAGON CAUSE (@ParagonCause) reported 48 minutes ago from Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
Tony Power (@J_Anthony_22) reported 49 minutes ago from Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 54 minutes ago from Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 59 minutes ago from Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

limbo (@Limbo1981Limbo) reported 7 minutes ago
@EdmontonOilers @Rogers @RogersPlace you learned nothing from the past. and specially you still have a goalie issue. pathetic management!
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 8 minutes ago
@RogersHelps Yes, I do. I will need to check when I'm home. I never had a problem with my old phone.
Dan (@dcbreen27) reported 10 minutes ago
@RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.
Liza (Leeza) (@MendoncaLiza) reported 11 minutes ago
@RogersHelps Same problem today. I wonder if it has anything to do with the 3 Bell vehicles parked outside yesterday. Is it possible the work they are doing is effecting my service?
Miss Peepers (@miss_peepers) reported 12 minutes ago
Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?
Andy Potter (@aap53) reported 12 minutes ago
@RogersHelps And now TV is down again.
Tony🐶🏒 (@TonyAnjam) reported 14 minutes ago
@Rogers $110 Pro Install add-on. Lol. The dude highjacked my Xplore fibre and just re-provisioned it on the network. I'm a former cable guy and had my Cat6 already setup and just needed buddy to provision and leave. Also salesman said no fee. Robbers, I mean Rogers at it again
🇲🇽🇨🇦Alex Rupert (@alexanderupert) reported 15 minutes ago
@CTVNews @Rogers packages won't go down in prices. Truly a greedy bunch
Palvinder (@ppsgrover) reported 20 minutes ago
@RogersHelps Hi I called customer care but issue is not resolved, please rectify bill ASAP
jovit (@SultanDick) reported 23 minutes ago
@Rogers I need help with my bills, am i at the right place to seek help?