Rogers Outage Report in Vanier, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Vanier, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vanier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Vanier, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Barrhaven, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Vanier, Ontario
Latest outage, problems and issue reports in Vanier and nearby locations:
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail&Shenni 🌐 🐬🐶🙏Resist🌊 🇨🇦 🇺🇸 #FB🌐
(@Blueliberals) reported
Dealing with an agent named Ryan on @RogersHelps - he needs a new line of work. Switch to Ignite or tough..'By the way we only support one phone...in a pandemic' You guys are a billion dollar company?
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Justin Tetreault
(@justintetreault) reported
@RogersHelps is your online payment system down? I've been trying to pay my bill online and it keeps telling me to try again.
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Frank Kouretas
(@fkouretas) reported
@Rogers seems like you have a security issue and you randomly locked access to MyRogers account, and now you have me on hold with your fraud team for one hour. What fraud team keeps calls on hold for one hour!
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Adrian Atkins
(@Rockyeng1neer) reported
@RogersHelps I have replied to your DM. It was 3 hours in the phone queue. Fortunately I tried the online chat in parallel but systemic system issues still took over 2 hours to resolve. It’s simply not good enough. As a 14 yr customer, do I feel valued? Absolutely not!
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Karen Jutzi
(@msjutzi) reported
@Rogers why won't anyone at your store on York Mills in Toronto pick up the phone? It rings several times then goes to a busy signal. You can't even leave a message. Ever since it opened at 10 a.m. this morning.
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Conrad Yeung
(@yeungc) reported
@VeryScott @TELUS @RogersHelps Same here. Switched to a small business plan and billing errors constantly.
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Mona Qaiser!✌🏽
(@monaqaiser) reported
@RogersHelps Yes I was charged $400. I contacted customer service they said even if cellular data and roaming off they charge if I use wifi. That makes zero sense. I've travelled twice this year no issues I switched to Rogers and now I am being charged for using free wifi
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Karen Jutzi
(@msjutzi) reported
@RogersHelps Thank you for getting back to me! I don't know what the problem was, but someone finally answered the phone after 90 minutes of trying. They had the product we needed and we picked it up, so we're good now!
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Khos
(@twinbuoys) reported
@linwood_barclay @Rogers I'd assume you originally had a promotion that has since expired...they don't tell you it's going to expire. Just note the length of it when you sign up. Also like insurance Loyalty only benefits the company not the customer...don't be afraid to change services
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oresthewinner
(@fkeduporest) reported
@RogersHelps I just want to know when you will stop running your super annoying ads on the radio? "TV sounds like this, TV sounds like that.." That must of been created by mentally sick retard..Absolutely horrible marketing ...