Rogers outages and service status in Vanier, Ontario

Problems in the last 24 hours in Vanier, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vanier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vanier, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Wi-fi	7 hours ago
Ottawa	TV	1 day ago
Nepean	Internet	2 days ago
Gatineau	Internet	2 days ago
Ottawa	Internet	5 days ago
Ottawa	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Vanier, Ontario

Latest outage, problems and issue reports in Vanier and nearby locations:

• 
  Franz Holtz (@TWFS) reported 8 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 17 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Les OReilly (@LesOReilly) reported 18 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Steve Hutchings (@steve_hutchings) reported 32 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  KK👨‍🦼🌈+ (@livingklife) reported 34 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 35 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Nick Simmons (@nicksimmons24) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Franz Holtz (@TWFS) reported 36 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Franz Holtz (@TWFS) reported 42 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Montse Zidan (@MontseZidan) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Jennifer Julian (@jennybird70) reported 43 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Robert Kilin (@Robkilin) reported 48 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Franz Holtz (@TWFS) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  Christian Lee (@christianflee) reported 50 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Dave Connor (@DaveConnor60) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Michael Lewicki (@OttawaByMike) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@John5080771788) reported 5 minutes ago

  @RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?

• 
  Toronto Guy (@doubledouble416) reported 5 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)

• 
  Paul (@nizon) reported 9 minutes ago

  @RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 10 minutes ago

  @RogersHelps @Rogers still am trying to reach your customer services and you are keeping me on hold for up to 20 minutes without any response

• 
  Toronto Guy (@doubledouble416) reported 11 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  frogy (@CrippledY) reported 15 minutes ago

  Stop sending me pass due bill payments I am only paying @Rogers cause I have to and pay for my subscriptions but after that no one is getting a dime out of me keep these games up and I’m go to Somalia to rot away I will keep giving u sauce and watch u **** it up dummy

• 
  TheChefTrevor (@TheChefTrevor) reported 15 minutes ago

  Hey… @Rogers… Remember when the @BlueJays were that close to winning the World Series five times last fall and failed every time? Yeah… let’s rewatch all of that **** again so you can sell more phones and Internet contracts! ******* idiots! #TheBlueJaysWay

• 
  YOWGuy (@Sundayflyer) reported 17 minutes ago

  Call for assistance. Sorry we have higher call volume and cannot take your call. Click. OK I'll try a chat We will connect you. Wait 75 minutes. Chat terminated. Requested a transcript and sure as heck it was just terminated. @Rogers I have been a customer for 25+ years. Nice

• 
  Karen (@karenfamily1) reported 17 minutes ago

  @ColtKo @Rogers Same problem here. Did you finally get through?

• 
  BookmarkMiner (@BookmarkMiner) reported 18 minutes ago

  @Rogers support is ******* atrocious