Rogers Outage Report in Vanier, Ontario

Problems in the last 24 hours in Vanier, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Vanier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Vanier, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	E-mail	3 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	6 days ago
Nepean	Internet	7 days ago
Ottawa	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Vanier, Ontario

Latest outage, problems and issue reports in Vanier and nearby locations:

• 
  Kristen Buter (@butes) reported 3 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  李乐尧 (@lileyao1998) reported 9 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Max (@ctmaxime83) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Pam Hewitt (@PamHewitt19) reported 16 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Christian Lee (@christianflee) reported 18 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  DannyOnThat (@DannyOnThat) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Dave Connor (@DaveConnor60) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Robert Kilin (@Robkilin) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 25 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Rich (@RichSavarie) reported 26 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Michael Lewicki (@OttawaByMike) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Corgi Durst 💙 (@shakenbridge) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 32 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  JohnnyCanuck (@DarkMaple) reported 41 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  613_Me (@613_Me) reported 48 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Zwanguy🎮 (@Zwanguy) reported 54 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Nas Eldjazair (@vivadz2011) reported 55 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  StoneySpartan (@StoneySpartan) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fnu Akshay (@FnuAkshay) reported 6 minutes ago

  @RogersBiz @RogersHelps - I got an email with setting up line for $50 for 15GB’s infinite and I was on call for more than an hour to setup two lines yesterday and i was under impression everything is done. Received only one sim and service fee was charged which was not informed

• 
  ^.^ (@joshble) reported 14 minutes ago

  @Tutor_Chris @RogersHelps Let’s us know what they tell you. I have the same problem

• 
  Alayne D Langs (@ad_langs) reported 15 minutes ago

  @Rogers Merchandise would up our fan game! #RogersMoments (long time customer) GO LEAFS GO!!

• 
  James Park (@JPark7) reported 15 minutes ago

  @Rogers I CALLED TO CANCEL AND WAS PUT IN HOLD FOR AN HOUR AND ONCE THE GIRL ANSSRED SHE HUNG UP ON ME...YOU GUYS ARE A JOOOOOOKR

• 
  Dana Harrison (@Don_Thate) reported 15 minutes ago

  @RogersHelps Thanks! That's who I was on the phone with, before being transferred to Technical Support (cold transfer, happened very randomly) and then disconnected on another hold. Finally got through again, and my file is locked. Someone is looking into it though.

• 
  skinny pete (@skinny_pete_) reported 15 minutes ago

  @MobileSyrup Another reason @rogers is just terrible

• 
  Jeremy Johnston-Kaye (@JeremyJohnstonK) reported 18 minutes ago

  @jasonwagar @Rogers @Google I was told, reliably, that the problem is a ground fault on the street line. As traffic increases, the signal moves up channels. At a certain channel the line faults & resets to the bottom channel. They need to dig up the line and replace, which needs permits from the city.

• 
  Jason Wagar (@jasonwagar) reported 26 minutes ago from Toronto, Ontario

  @JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.

• 
  Sab (@sab31nyi) reported 29 minutes ago

  @RogersHelps Is there something wrong with Roger's login for @Sportsnet app ? I'm able to watch on my phone but cannot launch on my firestick app. Rogers won't accept my proper password at login page. #Frustrated

• 
  mary.mary1599 (@marymary1599) reported 30 minutes ago

  @CookingQuidnunc @RogersHelps Mine went down over a half hour ago. Yonge and St. Clair