Rogers Outage Report in West Point Grey, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in West Point Grey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Rogers
Rogers is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near West Point Grey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Bowen Island and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near West Point Grey, British Columbia
Latest outage, problems and issue reports in West Point Grey and nearby locations:
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hayday
(@mhayday) reported
Two days in a row of daytime home internet service outages due to @RogersHelps maintenance. Makes it challenging to work from home!
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Carolyn MacVicar
(@cjmacvicar) reported
@Rogers I know now why you’re not BBB accredited. On hold for 3 hours trying to move my 90 year old Mom’s service to her new LTC home. So far transferred 3 times to incorrect line. You are not the only game in town!!
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B00ST3D
(@_B00ST3D_) reported
@RogersHelps @JessBlazes What do you mean you have no reports,the entirety of down detector is screaming about your WiFi being down
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Carolyn MacVicar
(@cjmacvicar) reported
@RogersHelps That doesn’t help. That’s the number I’ve been in hold for 2 hours with today. I am about to cancel these services as well as my own
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Ted Phillips
(@ecrphillips) reported
@Rogers I’m getting 6-10 junk calls a day now all from numbers that have the same first 6 digits as mine. I just never answer the phone now. Is this something you care about or nah? I’m not judging, just genuinely curious if you’re giving up on non IP voice.
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Dmitry Litvin
(@dmitrylitvin) reported
@RogersHelps I was on a call & told i was being transferred to Retentions. There was 10 mins of hold music that cut out, I heard a voice whispering to themselves for a minute, they didnt hear me and now i'm sitting in dead silence for the last 8mins. Am I still on hold or not?
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Kat's Metal
(@KatsMetalLitter) reported
@RogersHelps Are you kidding me? I know more than your internet phone techs. I test everything before I even call your support. They send me a text so they can see video of the modem lights. I know which lights should be on.
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Katie Wilson
(@hurrikatiee) reported
The amount of mail that @Rogers sends me as an existing (paperless) customer is disgusting
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TrumanShow
(@truman4real) reported
@Rogers I cannot believe the lack of customer service I just encountered from a rep who could not speak English and could only repeat “2 seconds” I CHOOSE rogers because they employee from canada What happened?
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Rapid Rundowns
(@RapidRundowns) reported
@RogersHelps Thanks for getting back to me. My data is working again so it looks like the issue has been resolved.