Rogers outages and service status in West Point Grey, British Columbia

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, and Bowen Island.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	12 hours ago
Richmond	Phone	12 hours ago
Vancouver	Internet	1 day ago
Vancouver	Phone	2 days ago
Vancouver	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

• 
  #IndianStatus531 (@BlueCedarAngel) reported 18 seconds ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Kiefer Abram (@kikithekrakra99) reported 4 minutes ago from Burnaby, British Columbia

  @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

• 
  Sheila Morissette (@sheilamoris) reported 6 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Jessy (@CoachDhillon) reported 8 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Jessy (@CoachDhillon) reported 10 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Jay Holtslander (@j_holtslander) reported 10 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  Ronald Swizzler (@stuffapproved) reported 12 minutes ago from Vancouver, British Columbia

  @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

• 
  #IndianStatus531 (@BlueCedarAngel) reported 13 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Ronald Swizzler (@stuffapproved) reported 14 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 23 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 23 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Jody Vance (@jodyvance) reported 23 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Jason Michael (@JayGarfs) reported 26 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Jay Holtslander (@j_holtslander) reported 36 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Eric Machado (@heyericm) reported 40 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  Eva Pang (@oneweedram) reported 51 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Riaz Meghji (@RiazMeghji) reported 52 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  Vasily Podgoalzin (@Rparmarr89) reported 54 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Sheila Morissette (@sheilamoris) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  b i a ☆ (@biayvr) reported 56 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thiqué (@DaddysRozay) reported 4 minutes ago

  @CaitieRage @Rogers @Fidomobile ABLEST AS ****! I literally have solidarity anxiety for you and others today. Doctors don’t even go into the office neither do their staff, they call you from cellphones/home phone. There is no way to just reach them, also like NO ONE KNOWS HOW LOMG IT WILL TAKE TO RESCHEDULE!!

• 
  Catherdinglove (@CatHerdingLove) reported 6 minutes ago

  @Rogers @Fidomobile @FidoSolutions WTF is going on. I cant connect with work & family. The work day cost me a lot. I will change my services and loyalty. This is F**kin crazy. I am unable to connect my kids and stuck. WTF it is. Is this what I have paid for. Impostors at work

• 
  Altaf Karovaliya (@KarovaliyaAltaf) reported 7 minutes ago

  @Rogers when will the network be up and running its almost 14 hrs now. Where is your customer service now ?? #rogersoutage

• 
  Percy (@Pomegranate_17) reported 9 minutes ago

  @RogersHelps any timeline for a resolution to this ridiculous long interruption??

• 
  Dione McKenzie (@Blkqtpi) reported 11 minutes ago

  @RogersHelps This is absolutely ridiculous! For the mobile fee that you charge Canadians you can even give us the courtesy to tell us what actually happened and when we will get service back? Unbelievable! Rogers is definitely continuing to give us garbage service!

• 
  Thiqué (@DaddysRozay) reported 12 minutes ago

  @CaitieRage @Rogers @Fidomobile I can’t even spell I’m so angry LOL *ableist. People just need to stop they don’t understand how much crap people that need health care have been going through

• 
  Joanna Liczyk (@josgotthis) reported 13 minutes ago

  @RogersHelps Any updates on when my service will be restored? This has been going on for too long and it has impacted my work productivity greatly today!!! The lack of updated messaging on current status is really disappointing service.

• 
  DivyaChopra (@Divya30762598) reported 14 minutes ago

  @RogersHelps Is there an ETA as to when the service will be restored? Feels like it was the worst decision in choosing your flaky network.

• 
  Suzy Sa (@suzysabana) reported 17 minutes ago

  @RogersHelps When can we expect the service to be working again? I can run my business with out calling my clients! This is ridiculous!

• 
  Terminal Foxx 🇨🇦🇩🇪🦊 (@TerminalFoxx) reported 18 minutes ago

  @RogersHelps I still have zero cell service and no one has gotten back to me.