Rogers outages and service status in West Point Grey, British Columbia

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Rogers generated 1 outage signal in the last 24 hours around West Point Grey, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 25, 11:37 AM EDT.

Internet (57%)
Wi-fi (18%)
TV (13%)
Total Blackout (5%)
E-mail (4%)
Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	West Point Grey	Baseline
May 25, 12:40 AM EDT	0	0	0
May 25, 1:00 AM EDT	0	0	0
May 25, 1:20 AM EDT	0	0	0
May 25, 1:40 AM EDT	0	0	0
May 25, 2:00 AM EDT	0	0	0
May 25, 2:20 AM EDT	0	0	0
May 25, 2:40 AM EDT	0	0	0
May 25, 3:00 AM EDT	0	0	0
May 25, 3:20 AM EDT	0	0	0
May 25, 3:40 AM EDT	0	0	0
May 25, 4:00 AM EDT	0	0	0
May 25, 4:20 AM EDT	0	0	0
May 25, 4:40 AM EDT	0	0	0
May 25, 5:00 AM EDT	0	0	0
May 25, 5:20 AM EDT	0	0	0
May 25, 5:40 AM EDT	0	0	0
May 25, 6:00 AM EDT	0	0	0
May 25, 6:20 AM EDT	0	0	0
May 25, 6:40 AM EDT	0	0	0
May 25, 7:00 AM EDT	0	0	0
May 25, 7:20 AM EDT	0	0	0
May 25, 7:40 AM EDT	0	0	0
May 25, 8:00 AM EDT	0	0	0
May 25, 8:20 AM EDT	0	0	0
May 25, 8:40 AM EDT	0	0	0
May 25, 9:00 AM EDT	0	0	0
May 25, 9:20 AM EDT	0	0	0
May 25, 9:40 AM EDT	0	0	0
May 25, 10:00 AM EDT	0	0	0
May 25, 10:20 AM EDT	0	0	0
May 25, 10:40 AM EDT	0	0	0
May 25, 11:00 AM EDT	0	0	0
May 25, 11:20 AM EDT	0	0	0
May 25, 11:40 AM EDT	0	0	0
May 25, 12:00 PM EDT	0	0	0
May 25, 12:20 PM EDT	0	0	0
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0
May 25, 6:00 PM EDT	0	0	0
May 25, 6:20 PM EDT	0	0	0
May 25, 6:40 PM EDT	0	0	0
May 25, 7:00 PM EDT	0	0	0
May 25, 7:20 PM EDT	0	0	0
May 25, 7:40 PM EDT	0	0	0
May 25, 8:00 PM EDT	0	0	0
May 25, 8:20 PM EDT	0	0	0
May 25, 8:40 PM EDT	0	0	0
May 25, 9:00 PM EDT	0	0	0
May 25, 9:20 PM EDT	0	0	0
May 25, 9:40 PM EDT	0	0	0
May 25, 10:00 PM EDT	0	0	0
May 25, 10:20 PM EDT	0	0	0
May 25, 10:40 PM EDT	0	0	0
May 25, 11:00 PM EDT	0	0	0
May 25, 11:20 PM EDT	0	0	0
May 25, 11:40 PM EDT	0	0	0
May 26, 12:00 AM EDT	0	0	0
May 26, 12:20 AM EDT	0	0	0
May 26, 12:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	13 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	3 days ago
Vancouver	E-mail	4 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

13 hours ago

Community Discussion

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Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

crankin (@rankinacameron) reported 15 seconds ago from Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
Benny Yau (@MrBennyYau) reported 2 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Joshua Coghlan - IG 》 (@JCog88) reported 6 minutes ago from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 6 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Trevor (@EastvanTrev) reported 11 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Kiefer Abram (@kikithekrakra99) reported 11 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
Dusty Kelly (@dustykelly) reported 12 minutes ago from Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
Jess (@jessicayhkim) reported 13 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Jeanne (@Meanchef) reported 15 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Matt Evans (@Thatmattevans) reported 18 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
Marshall Mills (@MarshallsMills) reported 27 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Joel Preszcator (@jpresz) reported 28 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
Bryan Cogan (@StampieRuns) reported 32 minutes ago from Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
Sheila Morissette (@sheilamoris) reported 34 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
Patty Friesen (@FriesenPatty) reported 38 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Ronald Swizzler (@stuffapproved) reported 39 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Ronald Swizzler (@stuffapproved) reported 39 minutes ago from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
b i a ☆ (@biayvr) reported 45 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
JESSICA💋 (@keeponsmilingu) reported 48 minutes ago from Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
JD (@CoachDhillon) reported 58 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Joelien Jose (@joelien) reported 7 minutes ago
@RogersHelps Lost home internet and I feel this maybe a neighbourhood issue in the L5W 1H5 area
Faisal (@faisal_) reported 7 minutes ago
Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?
s_hughes815 (@s_hughes815) reported 8 minutes ago
@RogersHelps after your Cyberpolygon exercise participation service outage in 2022 (we know the truth), it is best for Canadians to have internet & phone through different carriers.
David (@mckaytoronto) reported 8 minutes ago
WTF???? @Sportsnet @Rogers I have FIVE Sportsnet channels and not ONE HAS THE #NBA PLAYOFFS! - Four with the same playoff hockey game!
Andy Potter (@aap53) reported 10 minutes ago
@soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.
Mamma Bear🇨🇦 (@islgalwrites) reported 14 minutes ago
@ChemicalHolly @Rogers Oh a hundred percent. We were ****** around for 4 days on an issue they told us could be resolved if we did abc. Do abc and call back. Start all over again being told issue couldn’t be resolved unless we do efg. Call back, start over sorry we can’t help you.
Gio (@giovexpo) reported 16 minutes ago
@RogersHelps Ok You Convinced Me Before I Cancel My Service. I will Call Them
Seido verywell🇨🇦 (@VerywellSeido) reported 17 minutes ago
@RogersHelps Why don't you allow cancellation via chat? With chat, we can use translation to discuss things. Don't you feel sorry for me? Do you know there are many people in the same predicament as me? I'm in so much trouble, and you won't help me?
Rochelle (@CreativeRo) reported 18 minutes ago
@RogersHelps Your support page is down, I can’t log into the app and my home internet is down. North end of Toronto. What’s up??
Jay (@jjfromthebl0ck) reported 22 minutes ago
@RogersHelps C213408415 How much longer until internet service is restored in my area