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Rogers outages and service status in West Point Grey, British Columbia

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around West Point Grey, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 7:52 PM EDT.
  • 72% Internet (72%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 4% E-mail (4%)
  • 4% TV (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 3 hours ago
Vancouver Internet 7 hours ago
Vancouver E-mail 10 hours ago
Vancouver Internet 17 hours ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

19 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Fleur8029
    Fleur (@Fleur8029) reported

    @RogersHelps Will do. Bring back tech support at night. Shaw used to excel in that. Rogers should address all the complaints in your monopoly. Shouldn't have to go to the CRTC.

  • JonesyGord
    Gord Jones (@JonesyGord) reported

    @RogersHelps Why would I waste my time if you can't see what your own network is broadcasting? @OLG_CA @CRTCeng

  • SharonMcKinno16
    Sharon McKinnon (@SharonMcKinno16) reported

    @Rogers Congratulations, you're losing a customer of over 20 years due to your AI bullshit. I call to get help and can't talk to a person. I get a message saying you're too busy and get disconnected. I'm done.

  • xuanyuanxiaohei
    Arbutus Running Fox (@xuanyuanxiaohei) reported

    I called Rogers on June 22 to cancel my internet effective July 2. Rogers sent me a gateway return label on June 23 and confirmed receipt on July 13. On July 15, I was billed again and told there was no cancellation request on file. Always get written confirmation. @Rogers

  • john_tucci
    John Tucci (@john_tucci) reported

    @RogersHelps I’m still on hold as I’m typing this. The WiFi is bad at the front of the house even though we have the router right in the middle of our house. My Google camera is constantly losing connection and my daughter is always looking for a different place in the house for WiFi Pods?

  • FireDubas4
    Fire Chayka (@FireDubas4) reported

    @TomiukCurtis @RogersHelps Exact same **** happened last year @RogersHelps is USELESS

  • RoncaLeonardo
    Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported

    Wow.... I've barely had you for a week and @Rogers your customer service already blows

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps @Rogers I have been trying for two days to get through to you. After 2 1/2 hours on hold to be told to hang up, and this morning each time saying to call back, not even put on hold. How do you do business if no one can access your company? This is unacceptable

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @RogersHelps Wifi connection issues (one level condo no more than 25 ft from modem) live tv freezes, its mainly recorded or paused tv is the issue.

  • cdnsorryeh
    Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported

    @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2