Rogers

Rogers Outage Report in West Point Grey, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in West Point Grey, British Columbia 03/31/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Bowen Island and Burnaby.

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City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • msbehayviour 🍃 Ms. Behaviour 🍃 (@msbehayviour) reported

    @RogersHelps Thanks. But it’s done now. I’m more concerned about what you’re going to do to prevent this in future. It’s a pattern. My mother’s open-heart surgery took less time than we have spent on the phone with Rogers this year, just trying to fix little things. There’s a process issue.

  • Sai_Artz Sai 🔞 🇨🇦 || Comms open! (8/10) (@Sai_Artz) reported

    @Rogers keeps pedaling their ****** service to my husband and me. Phone calls, door to door sales people, mail etc. What part of no doesn't mean no? When we were with them, they pushed for us to switch our cell phones. Constant calls to get the service. I constantly refused

  • ThorncliffeTO Friends of Thorncliffe Park (@ThorncliffeTO) reported

    @RogersHelps Rogers replied that the service disruption in #Thorncliffe Park was due to a fiber line which was damaged last night. Rogers maintenance team provided a tentative ETA of 5 PM for full service restoration in Thorncliffe.

  • Professor_Erik Erik “River” Leitner (@Professor_Erik) reported

    @misterwashburn @Rogers @RogersHelps When it comes to terrible, I see your Rogers and raise you an Xfinity

  • cupacaka TMC🌻 (@cupacaka) reported

    @RogersHelps Well......once again Rogers has let me down. No internet since yesterday. K1V area of Ottawa. When do you estimate it will be restored...?

  • Aquarius2881 Cassiopeia (@Aquarius2881) reported

    @Rogers worst customer service. After being over an hour on hold, this guy answers the phone, asks a few questions and tells me he is going to put me on hold because he is going to check on something and minutes later, someone else gets the call; I guess he is t feel like working

  • Kaya41801715 Kaya (@Kaya41801715) reported

    @RogersHelps the internet was back up at midnight and it’s down again! People work from home & rely on your services! Unacceptable.

  • sweetkeet Heather R. (@sweetkeet) reported

    @wildace @RogersHelps For all we know, the MAJOR water main work being done on King W. around the clock might have led to this widespread protracted outage. They won't say.

  • imymulla Imtiyaz Mulla (@imymulla) reported

    @ThorncliffeTO @RogersHelps You are well aware of the issue that is affecting everyone in the area. Please send an update instead of these nonsense automated responses

  • lalani_safina SAFINA LALANI (@lalani_safina) reported

    @RogersHelps Thanks @RogersHelps . I’m keeping faith this INTERNET *and* TV issue is resolved by 5. I know your technicians are hard at work. :/ I’m really trying to keep faith at least. But you try not being able to fulfill tasks where deadlines need to be met, and have to face this.