Rogers outages and service status in West Point Grey, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around West Point Grey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 23, 11:10 PM EDT.
- Internet (71%)
- Wi-fi (10%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (3%)
- TV (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in West Point Grey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Point Grey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Internet | 1 day ago |
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Vancouver
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Internet | 1 day ago |
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Vancouver
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Internet | 2 days ago |
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Vancouver
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Internet | 2 days ago |
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Vancouver
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Internet | 2 days ago |
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Vancouver
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Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Rogers Issues Reports Near West Point Grey, British Columbia
Latest outage, problems and issue reports in West Point Grey and nearby locations:
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Paul R (@doonboy) reported@RogersHelps Wifi calling not working so only way to fix it is by contacting an agent. Even your AI agent said that. Apparently it has to be reprovisioned.
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JayT (@jtersigni) reported@Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?
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Dogfish Enterprises (@dogfishent) reported@Rogers VERY disappointing interactions this last 2 weeks with customer service. Misleading practices, then apathy to your customer. I think Bell gets the customer unfortunately.
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kenny (@kndalglish) reported@alancross @Rogers I feel you lol I am a new rogers customer and ordered Roger’s for the place I am moving into. I ordered it in early July for an August move in date. I got a bill already lol for a service I havnt even used yet. Apparently it’s Roger’s practice to bill from order date.
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Chris P Bacon (@pozpiggy86) reportedSo not happy with @Rogers right now. Over 2 months ago, they promised me they would get my ugly temp line buried within 4 - 6 weeks. Now they're saying it won't get buried until next year. I sincerely regret ever becoming a Rogers customer! #CRTC
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Canadian Girl (@ClownsAreEvil) reported@alancross @Rogers Omg so is Bell! Tried to change one thing and it led to 3 weeks of trying to fix it afterwards! Canada's telecommunications companies suck.
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Gabriela Cecilia (@gabycecilia82) reported@RogersHelps Next bill arrives July 15 and I am not on a bundle. Everything is regular price and the bill is insanely high. Called asking why and apparently my modem was never received and so my bundle was next applied. This was not disclosed during the initial conversation.
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Shawna R (@shawna_r80) reported@RogersHelps I tried that. Apparently you are experiencing very high call volume right now and cannot take my call. And I should call back at another time. This is what you call 24/7 tech support?
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Chris Thorne Art (@christhorneart) reported@Boddy604 @Sportsnet @Rogers Yes!! Complaining will not do anything, you have to cancel the service. The only way to get them to listen is to take their money away. That is your only leverage. #cancelsportsnet
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Obaid (@0baid0mer) reported@RogersHelps @melaniejoly Rogers customer service wait times of over 3 hours are unacceptable. Canadians pay premium prices for telecom services but struggle to get basic customer support. Please take action to improve accountability and service standards in the telecom industry.