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Rogers outages and service status in West Point Grey, British Columbia

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around West Point Grey, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 7, 4:23 AM EDT.
  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 12% TV (12%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Richmond, North Vancouver, and Bowen Island.

CityProblem TypeReport Time
Burnaby Internet 7 hours ago
Vancouver Internet 16 hours ago
Richmond Internet 22 hours ago
Vancouver Total Blackout 1 day ago
Vancouver E-mail 2 days ago
North Vancouver Phone 2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

16 hours ago
Burnaby

2 recent signals

7 hours ago
Richmond

1 recent signals

22 hours ago
North Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • MattBishopL3
    Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @RogersHelps are there any reported issues with the Xfinity app on FireTV? I can’t play anything live or recorded. Added and removed app, rebooted etc etc.

  • Rinafong
    Karina (@Rinafong) reported

    @RogersHelps Hi! My internet has been down for two hours now

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps All you do is push people to an online chat bot why don't you actually call me with a human being so we can figure it out sending me to chat bots with zero customer service proves my point in court

  • wwoodcox
    WRW (@wwoodcox) reported

    @MapleLeafs @Rogers Poor kid (whoever they decide on)

  • badenemyjake
    the ****** pitbull (@badenemyjake) reported

    @Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period

  • TheNutterDrawer
    Kats (@TheNutterDrawer) reported

    @RogersHelps No I’m not waiting on hold when I’ve waited for 2 hours and both people I spoke to had trouble even verifying the account. One told me they could only speak to the account holder, which I am. But they mispronounced my name and then thought I was a different person.

  • rebeccayu
    Rebecca Yu 🇨🇦 (@rebeccayu) reported

    @RogersHelps This took 45 minutes and an escalation to get a simple question answered correctly and to a long term customer who pay on average 600$ per month.

  • Skoot9191
    Skoot (@Skoot9191) reported

    @DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

  • NickOrMapie
    Nickolaus (@NickOrMapie) reported

    @BreakerStrength @RogersHelps Based rogers user! Same issue here been going on since 1am