Rogers

Rogers Outage Report in West Point Grey, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in West Point Grey, British Columbia 12/10/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond and Burnaby.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • travelcanucks Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • elanashepert Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • rankinacameron crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiiMetal Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ (@NikkiiMetal) reported

    @Rogers 2 seperate employees told me it was lost after being recieved by y'all....not me keeping it or not sending it on time...yet you still have the audacity to tell me y'all be charging me on my next bill...really...so now the customer pays for your mistakes?!

  • NikkiiMetal Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ (@NikkiiMetal) reported

    @Rogers and when I mention how y'all gave me tons of stress and anxiety over this, all you can do is apologize? What ever happened to the days when y'all did this for the customer? I didn't realize blaming the customer and charging them money they don't owe was how things went...

  • NikkiiMetal Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ (@NikkiiMetal) reported

    @Rogers Earlier this year Rogers tried to charge me my entire upfront edge amount even though I had just gotten a new phone and new 2yr contract...how is it okay to treat your customers this way? This is disgusting and I won't stand for it! There is a lot of mental stress due to this!!

  • jikwonjung Jikwon Jung (@jikwonjung) reported

    @RogersHelps We are out of internet service in Willowdale Toronto (Yonge and Finch area)

  • Litts2020 Nathan Gregory (@Litts2020) reported

    @RogersHelps There has to be a more efficient way to make changes to my account through telephone that the insta chat cannot service. Was just on the phone for over 2 hours and was not satisfied with the end result/price of the package.

  • br0kensunday BrokenSunday (@br0kensunday) reported

    @Rogers You have an outage in Cambridge, ON with your Vmedia service provider for the last hour. They say they have no updates from you. Please fix your lines.

  • LogicalRoute Steve🇨🇦 (@LogicalRoute) reported

    @RogersHelps @Rogers Want to know what it's like to have all your services go down every 15mins every other day. Get @Rogers . It's only been a month, it only takes 4 hours to watch a 1 hour program. Oh, customer service, yes, someone is going call to let me know what the tech..

  • Cy888Jchen jchen (@Cy888Jchen) reported

    @RogersHelps it is so hard to get an online support? Phone waiting queue is 3 hours, live chat is waiting for the past 30 min. Don’t know about Twitter. Rogers suddenly charged me yesterday $514 for an equipment I returned with status as “delivered” 3 months ago.

  • NikkiiMetal Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ (@NikkiiMetal) reported

    @Rogers first you tell me I didn't send the phone back, which I have proof I did. And you needed 30 days to clear it up. 30 days pass.... Then when I prove I sent it back and y'all recieved it, y'all telling me you actually lost the damn device and need 5 business days!!! Ridic!

  • NeetuVirk Neetu Virk (@NeetuVirk) reported

    @Rogers Or informed me that if I opt for Ignite instead of moving my old internet, you’ll charge me cancellation. That would’ve been honest customer service, instead of tricking me into signing up for new while springing cancellation charges for old.