Rogers outages and service status in West Point Grey, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 1 outage signal in the last 24 hours around West Point Grey, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 24, 3:21 PM EDT.

Internet (57%)
Wi-fi (18%)
TV (13%)
Total Blackout (6%)
E-mail (4%)
Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	West Point Grey	Baseline
May 23, 5:00 PM EDT	0	0	0
May 23, 5:20 PM EDT	0	0	0
May 23, 5:40 PM EDT	0	0	0
May 23, 6:00 PM EDT	0	0	0
May 23, 6:20 PM EDT	0	0	0
May 23, 6:40 PM EDT	0	0	0
May 23, 7:00 PM EDT	0	0	0
May 23, 7:20 PM EDT	0	0	0
May 23, 7:40 PM EDT	0	0	0
May 23, 8:00 PM EDT	0	0	0
May 23, 8:20 PM EDT	0	0	0
May 23, 8:40 PM EDT	0	0	0
May 23, 9:00 PM EDT	0	0	0
May 23, 9:20 PM EDT	0	0	0
May 23, 9:40 PM EDT	0	0	0
May 23, 10:00 PM EDT	0	0	0
May 23, 10:20 PM EDT	0	0	0
May 23, 10:40 PM EDT	0	0	0
May 23, 11:00 PM EDT	0	0	0
May 23, 11:20 PM EDT	0	0	0
May 23, 11:40 PM EDT	0	0	0
May 24, 12:00 AM EDT	0	0	0
May 24, 12:20 AM EDT	0	0	0
May 24, 12:40 AM EDT	0	0	0
May 24, 1:00 AM EDT	0	0	0
May 24, 1:20 AM EDT	0	0	0
May 24, 1:40 AM EDT	0	0	0
May 24, 2:00 AM EDT	0	0	0
May 24, 2:20 AM EDT	0	0	0
May 24, 2:40 AM EDT	0	0	0
May 24, 3:00 AM EDT	0	0	0
May 24, 3:20 AM EDT	0	0	0
May 24, 3:40 AM EDT	0	0	0
May 24, 4:00 AM EDT	0	0	0
May 24, 4:20 AM EDT	0	0	0
May 24, 4:40 AM EDT	0	0	0
May 24, 5:00 AM EDT	0	0	0
May 24, 5:20 AM EDT	0	0	0
May 24, 5:40 AM EDT	0	0	0
May 24, 6:00 AM EDT	0	0	0
May 24, 6:20 AM EDT	0	0	0
May 24, 6:40 AM EDT	0	0	0
May 24, 7:00 AM EDT	0	0	0
May 24, 7:20 AM EDT	0	0	0
May 24, 7:40 AM EDT	0	0	0
May 24, 8:00 AM EDT	0	0	0
May 24, 8:20 AM EDT	0	0	0
May 24, 8:40 AM EDT	0	0	0
May 24, 9:00 AM EDT	0	0	0
May 24, 9:20 AM EDT	0	0	0
May 24, 9:40 AM EDT	0	0	0
May 24, 10:00 AM EDT	0	0	0
May 24, 10:20 AM EDT	0	0	0
May 24, 10:40 AM EDT	0	0	0
May 24, 11:00 AM EDT	0	0	0
May 24, 11:20 AM EDT	0	0	0
May 24, 11:40 AM EDT	0	0	0
May 24, 12:00 PM EDT	0	0	0
May 24, 12:20 PM EDT	0	0	0
May 24, 12:40 PM EDT	0	0	0
May 24, 1:00 PM EDT	0	0	0
May 24, 1:20 PM EDT	0	0	0
May 24, 1:40 PM EDT	0	0	0
May 24, 2:00 PM EDT	0	0	0
May 24, 2:20 PM EDT	0	0	0
May 24, 2:40 PM EDT	0	0	0
May 24, 3:00 PM EDT	0	0	0
May 24, 3:20 PM EDT	0	0	0
May 24, 3:40 PM EDT	0	0	0
May 24, 4:00 PM EDT	0	0	0
May 24, 4:20 PM EDT	0	0	0
May 24, 4:40 PM EDT	0	0	0
May 24, 5:00 PM EDT	0	0	0

May 24: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	2 hours ago
Vancouver	Internet	2 days ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	TV	3 days ago

Nearby cities with recent reports

Vancouver

16 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

#IndianStatus531 (@BlueCedarAngel) reported 14 minutes ago from Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
crankin (@rankinacameron) reported 18 minutes ago from Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
CodeRed333 (@3Code3Red3) reported 18 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
Elana Shepert 🇺🇦 (@elanashepert) reported 19 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Matt Evans (@Thatmattevans) reported 19 minutes ago from West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
Jeanne (@Meanchef) reported 20 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Morgane Oger (@MorganeOgerBC) reported 23 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Jason Michael (@JayGarfs) reported 28 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Cam & Nicole (@travelcanucks) reported 29 minutes ago from North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
Joel Preszcator (@jpresz) reported 31 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
Patty Friesen (@FriesenPatty) reported 35 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 35 minutes ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
Riaz Meghji (@RiazMeghji) reported 35 minutes ago from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
Kiefer Abram (@kikithekrakra99) reported 40 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Joshua Coghlan - IG 》 (@JCog88) reported 44 minutes ago from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
Andrew F Stewart (@AndrewFstewart) reported 52 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Benny Yau (@MrBennyYau) reported 53 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
G (@GugzP) reported 57 minutes ago from West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
Jody Vance (@jodyvance) reported 58 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Morgane Oger (@MorganeOgerBC) reported 60 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Pav (@hwspav) reported 7 minutes ago
@Poppins1971 @RogersHelps @suresh__cp Yeah and the link they provided doesn't work. Definitely an issue right now in Ottawa. It dropped at 1140am and hasn't come back up since
sparkytor (@sparkytor) reported 7 minutes ago
@RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.
Gio (@giovexpo) reported 12 minutes ago
@daysofyore67 @Rogers I Have The Same Problem,My Internet Goes Down Daily. I am Not Getting The Service I Paid For. Thinking Of Returning My Modem
jc (@JMCInformation) reported 17 minutes ago
Have a problem with your Internet provider? #Rogers @Rogers Contact: The CCTS helps customers and small businesses in Canada resolve complaints related to mobile, home phone, Internet and television services. I'll let you know if this works.
Kanav Mehta (@KanavMehta7) reported 17 minutes ago
@Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company
Scott (@ScottPolhamus) reported 22 minutes ago
@RogersHelps For one of the largest companies in Canada I’m shocked at the service tbh. Sometimes I think bell and rogers take too much advantage of their government protected monopoly
Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 25 minutes ago
@RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.
Repenix (@Repenix) reported 27 minutes ago
@RogersHelps @Wtimbers It's even parts of ottawa that says the internet is online. South Keys area is offline despite your own outage map saying otherwise.
Faisal (@faisal_) reported 29 minutes ago
Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?
Ju (@julookingaround) reported 34 minutes ago
@RogersHelps what is going on in Calgary?? Almost two hours without service. This is unbelievable. Are you guys even working today??? Are you even trying to fix it?? What is going on?