Rogers outages and service status in West Point Grey, British Columbia

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Bowen Island, and Richmond.

City	Problem Type	Report Time
Vancouver	TV	21 hours ago
Vancouver	Internet	1 day ago
North Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

• 
  Sheila Morissette (@sheilamoris) reported 3 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Riaz Meghji (@RiazMeghji) reported 15 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  JESSICA💋 (@keeponsmilingu) reported 16 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Matt Evans (@Thatmattevans) reported 17 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Bryan Cogan (@StampieRuns) reported 17 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Jay Holtslander (@j_holtslander) reported 20 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  CodeRed333 (@3Code3Red3) reported 28 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Shan Cajucom (@123shinshan) reported 29 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Matt Bishop (@MattBishopL3) reported 31 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  AM (@_TPE_TW_) reported 32 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  kelly (@kellymanloves) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  David Finnis 🚴 (@ilovethearts) reported 37 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Marshall Mills (@MarshallsMills) reported 39 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 42 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  Jessy (@CoachDhillon) reported 50 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  #IndianStatus531 (@BlueCedarAngel) reported 52 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Patty Friesen (@FriesenPatty) reported 53 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  G (@GugzP) reported 54 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 55 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  Jess (@jessicayhkim) reported 60 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Expos4ever (@Expos4ever10) reported 6 minutes ago

  @bordenone He is dogshit. An utter failure at the plate. One of the worst seasons ever versus expectations . An absolute pathetic display. Ofc, we are paying for it with @rogers increasing all fees…. #Bluejays50

• 
  Kathryn Taylor (@katinedmonton) reported 6 minutes ago

  @Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.

• 
  Bonnie Lee (@stitchlady) reported 9 minutes ago

  @RogersHelps @andyshen_ca I'm not sure why you keep suggesting Live Chat. Last time I tried that there were 52 people ahead of me in the queue - its just as bad as being on hold on the phone. Rogers needs more customer service people who are available! @andyshen_ca

• 
  Aakash (@aakashkapadia) reported 9 minutes ago

  @RogersHelps An hour on hold, a sudden dial tone, and zero solutions. @Rogers executives are pulling in millions while their support team literally just unplugs the phone to hit their KPIs. The most expensive, useless network in North America. #rogers

• 
  💫 5iveThaGoddess 💫 (@BellaChanelT_O) reported 9 minutes ago

  @RogersHelps Wait times are not the issue. Being hung up on after wasting time entering verification info only to get an AI agent to ask more questions & get hung up on, is. I need to verify the legitimacy of an email receive (seemingly) from Roger's. But now, I want to cancel.

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 12 minutes ago

  @Rogers what is up? no access to customer service, Chat folk don't seem to understand requests and now I find out "myrogers" is gone and I have to wait until business hours to "link" my account. You've changed, man! You used to be good.

• 
  mcjesus101 (@alliyahhughes02) reported 13 minutes ago

  @Rogers @RogersHelps Am I gonna get anything after the Calgary outage is fixed? I’ve been using my data for more than 24 hours as I work remotely and there are no meeting spaces I can book for that long.

• 
  Silas Smith (@neufmille_hal1) reported 17 minutes ago

  Watching local TV over the air via antenna because @rogers outage all over #YYC Great picture quality but the content is dreadful

• 
  Queen Mare (@queenmare1) reported 19 minutes ago

  @lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.

• 
  Landon Creasy (@landoncreasy) reported 23 minutes ago

  @RogersHelps @rogers… your team is impossible to reach on the phone. Impossible after three days of trying. #help