Rogers

Rogers Outage Report in West Point Grey, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in West Point Grey, British Columbia 12/04/2025 20:15

December 04: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond and Burnaby.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaNorth Vancouver Total Blackout
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • kellymanloves kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • StampieRuns Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Amansingh785 Aman (@Amansingh785) reported

    @RogersHelps Worst service ever. Please reply me to solve my problem. Your customer representative are not able to solve it. Thanks

  • JoinerJackie Jackie J (@JoinerJackie) reported

    @Rogers on my 59th minute of being on hold for transfer to a manager. Multiple hours so far wasted dealing with agents who don’t fix anything after a fraud attempt. This is how @Rogers treats 17 years of customer loyalty? #disappointedbutnotsurprised

  • ScottoftheBruce Scott of the Bruce 🇨🇦 (@ScottoftheBruce) reported

    My community cable channel is broadcasting a show talking about crystals and how they “heal” you. FFS! So much for broadcasting something based in reality and science! They also broadcast tons of religiot programming as well. No wonder society is so stupid. @rogers

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • Noosiekins Vanessa (@Noosiekins) reported

    hey @RogersHelps I have some questions about getting out of my last job's corporate contract... anyway you can help me out?!

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported

    Try to call back and somehow I mysteriously wind up in the queue for "Rogers for Business" even though I'm a residential customer. @RogersHelps is anyone who works for your company even remotely competent? It sure doesn't seem like it.

  • Kingsclear Graham Neill (@Kingsclear) reported from Doak Settlement, New Brunswick/Nouveau-Brunswick

    @RogersHelps Service still unstable. Do you have a timeline when this issue will be fixed...now 3 days.

  • CuddlingGuru CuddlingGuru (@CuddlingGuru) reported

    Imagine my surprise @Rogers and @RogersHelps, when I attempted to call technical support but instead was redirected to credit operations. See although I made an accepted payment plan on April 26 when I spoke to them by phone. Their system didn't see or recognize it. 🧵 🧵...

  • annagoytaras Anna GT (@annagoytaras) reported

    Received $1.70 credit on my bill after the April 19 country-wide wireless service interruption that lasted over 12 hours. Just keep your $1.70, I don’t need it. #rogers @rogers @rogershelps

  • Kestur SK (@Kestur) reported

    @RogersHelps is internet down in Brampton?