Rogers

Rogers Outage Report in West Point Grey, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in West Point Grey, British Columbia 01/28/2026 09:40

January 28: Problems at Rogers

Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond and North Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver TV
CanadaVancouver E-mail
CanadaVancouver TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tynicholson 🥳🥳🥳🥳🥳 (@tynicholson) reported

    @RogersHelps It's the same every time on a few devices. I get a page saying "OOF" and showing a GIF of a puck going down the ice saying to try again later.

  • JAYCVM Jayceenft.eth™️ (@JAYCVM) reported

    @RogersHelps Internet is down east ottawa - whats the deal - im using my own data!

  • Sandblock5 SandBlock (@Sandblock5) reported

    @Ruu_TV @RogersHelps You had the same issue with them years ago. Everything "was fine" for months until *gasp* something actually was wrong but they were trying to be cheap. Awful company

  • hellokaity kaity (@hellokaity) reported

    @RogersHelps Enough is enough. Multiple days a week of outages are impacting working from home. I'm beyond fed up at this point. I at the very least want a week refunded as I've experienced issues for at least that many days in the last couple of months. Awful service.

  • Danylo_3IKING D4N (@Danylo_3IKING) reported

    @Sportsnet @RogersHelps YOUR APP IS STILL GARBAGE! FIX THE STREAM!

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @RogersHelps so called to upgrade plan since I got a promo for 5gb free for 24 months. First guy transferred me. Waited half hour and still no 9ne picked. Up. Screw it. Hung up. Thanks for wasting my time, from a long time loyal customer...

  • CaptBoof CaptainBoof (@CaptBoof) reported

    @Ruu_TV @RogersHelps Consumer and business class internet does not come with an SLA (service level agreement) to guarantee quality or uptime. You'd have to shell out for enterprise class for that. Best thing is to have a 2nd ISP to switch to during outages. A 5G hot spot might be enough.

  • KiranScarboroug 🌺 (@KiranScarboroug) reported

    @RogersHelps please get back to the DM as I was told this would be resolved on this current bill and it hasn’t been, poor customer service regarding this bill. the bill is not updated as I was told it would be in December 2021. I’m owed credit on this bill where is it?

  • BHobsbawn Barnaby Hobsbawn (@BHobsbawn) reported

    @Rogers is there an outage in Greely area…I have no internet this morning?

  • bigdog6768 Ian Causton (@bigdog6768) reported

    @RogersHelps jeez how long does it take to fix the internet