Rogers Outage Report in West Point Grey, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in West Point Grey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (5%)
Live Outage Map Near West Point Grey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near West Point Grey, British Columbia
Latest outage, problems and issue reports in West Point Grey and nearby locations:
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jroc
(@JrocU) reported
@RogersHelps loss of complete service again Hamilton West Mountian. This is ridiculous
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Bardia Bigdashi
(@Op_Over) reported
@RogersHelps I have been trying to give you guys more business for the past three days, and your people are kept hanging up on me. So please tell me how you can help me.
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Dave Francis
(@TheDavidBrent15) reported
@RogersHelps Tired of taking a closer look. Nothing wrong with my modem. It just doesn't crash out consistently on its own at the same time every other day. Your service however. Consistently drops every single day here in West Mountain Rogers ignite.should be called failure to launch
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clay'spup
(@Clay_spup) reported
@RogersBiz Rogers should focus on providing a good core basic service first. Getting tired of the constant dropped calls, slow service and excuses.
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Carm
(@c_difiore) reported
@Rogers another outage in my area - L8W3H7 where can I find a update on the status
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Justice_Queen
(@RE_MarketWatch) reported
@housing_reform @Rogers @LoblawsON I think so too. They want to push ppl down creating some type of feudal system
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APHROSE
(@AphroseMusic) reported
from
Toronto, Ontario
Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF
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jesse desrosiers
(@DesrosiersJesse) reported
@Rogers probably the worst service for a phone launch to date , not only did you randomly cancel my order after processing. Your agents have hung up on me put me through hoops and called me a flat out liar with still no resolution #learnsomecustomerservice
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Fatketchup
(@tumbychumby) reported
from
Hamilton, Ontario
@RogersHelps I’ve messaged and haven’t heard back doesn’t seem like you guys care so I’ll start seeking out other service providers
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LoneWolf
(@LoneWolf_Can) reported
@RogersBiz Rogers should focus on providing a good core basic service first. Getting tired of the constant dropped calls, slow service and excuses.