Rogers Outage Report in West Point Grey, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in West Point Grey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near West Point Grey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
TV | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near West Point Grey, British Columbia
Latest outage, problems and issue reports in West Point Grey and nearby locations:
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lauralee Proudfoot
(@flitting) reported
@RogersHelps I need VOICEMAIL that works!!! I thought 72 hours was a ridiculous time frame, and now it’s just going to take some indeterminate length of time beyond that? If they can’t fix it, they need to cancel the whole deal, put my phone number back where it was, and be done with it.
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Marg K
(@acerbic_comic) reported
@RogersHelps Line down on access to beach by my place will be covered in snow tomorrow. Perfect conditions become a trip wire for people accessing the beach and for snowmobilers also accessing it. Please help b4 Monday am scheduled repair b/c possibly very dangerous.
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Ptyredcanuck
(@ptyredcanuck) reported
@Sportsnet @RogersHelps why are you promoting live hockey streams that don't stream well? It's not one device, a particular household, a specific router, NO, the problem is your new app, it is insulting to get this promotrd tweet knowing that you are selling a defective product
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Amy Eaton
(@DaintyGiraffe) reported
@Rogers Removed Crave from account 3 times now (once online and twice by phone)! It does not show up as an existing subscription but I continue to get charged for it each month. So much time taken to try and solve this simple issue! Frustrated by this continued charge!
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Brandon Panio
(@porterguy) reported
My @Rogers internet bill just went up $35... that's no way to keep a customer returning. Maybe I should check out @Bell and see if they know how to treat loyal customers
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VJ
(@TheRealVJ24) reported
@RogersHelps y’all are too jokes man. You send me an email an hour after the outage saying my services are down. Then you send a notification to the wrong phone number saying it’s fixed. Get your stuff together.
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Lee Freedman
(@leejfreedman) reported
@rogershelps getting activation failed error 012 for my ignite tv. Was on fold hold for 44 min, then transferred and have been on hold for 30 more. Please help.
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Ptyredcanuck
(@ptyredcanuck) reported
@Sportsnet @RogersHelps Why are you promoting and collecting money for an app with extremely poor streaming quality? Constant buffering, frame skipping, stuttering, server errors, in many devices
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Lauralee Proudfoot
(@flitting) reported
@RogersHelps Thanks, but been there done that; got escalated to another level who also haven’t done anything to fix it. Clearly I should have stayed put; never crossed my mind that #Rogers wouldn’t bother about making sure my voicemail worked. Kind of assumed y’all knew what you were doing!
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Lauralee Proudfoot
(@flitting) reported
guess what?! My @Rogers ~business~ cellphone still can't take a simple message! Voice-mail still doesn't work. I did get an email saying that there's a delay though. But they're working on it. Uh huh. Sure they are! #customerexperience #Rogers