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Rogers outages and service status in West Point Grey, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around West Point Grey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 1:07 PM EDT.
  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Rogers

Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 2 hours ago
Vancouver Internet 13 hours ago
Burnaby Internet 1 day ago
Vancouver TV 2 days ago
Vancouver Phone 2 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

2 hours ago
Burnaby

2 recent signals

1 day ago
North Vancouver

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • creaturesohabit
    Ray (@creaturesohabit) reported

    **** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.

  • nahnotfornow
    Mulli905 (@nahnotfornow) reported

    @Rogers you guys suck. Terrible decision today.

  • PingYong1634207
    RẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 6 ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported

    @JCog88 @Rogers Cancel @Rogers !! They don't deserve our patronage.

  • Dillinger604
    Dylan (@Dillinger604) reported

    My condolences to the poor bastard from @Rogers that cold calls me today asking if I would like to switch my services. May you rest in peace @Sportsnet #sportsnet650 #fuckeverythingtoronto

  • SteveMcDowall10
    Steve McDowall (@SteveMcDowall10) reported

    @Sportsnet **** you @Rogers

  • Wenddy1234
    Wenddy 1 #Complex Patients🥺 (@Wenddy1234) reported

    @RogersHelps Elderly Mother trying to reach Roger’s customer support as had been scammed by phone by someone impersonating Roger’s. All her personal information had to be changed due to the fraud.

  • handa_suhas
    Freeze (@handa_suhas) reported

    @RogersHelps Would still need to chase you guys in case if everything doesn't happen automatically explaining that I never raised the request and I already reinstated w Rogers help only w the gap of 6 hrs after dc & was assured that contract stands valid....

  • jfrosh_
    mary weeds (@jfrosh_) reported

    @Rogers **** your ****** company

  • rccola1962
    Imperial Leader of Antifa #BuyCanadian #Not51 (@rccola1962) reported

    @grpeephole303 @Sportsnet960 @Rogers It’s too bad because if they did maybe they could have included a couple of players as part of the mass firings

  • ayressry
    Chris_AyresSRY (@ayressry) reported

    Still can't believe that 650 is gone. At least when 1040 left I could just migrate to 650. They were a dailly part of my life and my source of decompression on the drive home from work. This hits like a huge personal loss. **** you @Rogers and **** you @Sportsnet