Rogers

Rogers Outage Report in West Point Grey, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in West Point Grey, British Columbia 01/23/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver and Richmond.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Kestur SK (@Kestur) reported

    @RogersHelps is internet down in Brampton?

  • Hatsy98 Mark Hatfield (@Hatsy98) reported

    I'm getting used to TERRIBLE support from @Rogers Twice I have been through the online support bot, only to be transferred to an agent who doesn't respond. 15 minutes and still waiting on this latest attempt..... #rogersfail #supportfail #customerservice

  • Amansingh785 Aman (@Amansingh785) reported

    @RogersHelps I had a plan with you with device and device protection in total of 147$ . So I called you and you said we can do it 120$ so I accepted it. After 30 minutes, you are saying it is 128$ plus taxes without protection. I am fed up with you service.

  • almightyaxe Alexander (@almightyaxe) reported

    @RogersHelps I already contacted support. They said I was the first to call and they told me there is an outage in the area. Minimum down time 4-6 hours. Absolutely outrageous as I was already unhappy with your service. Ruined my Friday night.

  • ScottoftheBruce Scott of the Bruce 🇨🇦 (@ScottoftheBruce) reported

    My community cable channel is broadcasting a show talking about crystals and how they “heal” you. FFS! So much for broadcasting something based in reality and science! They also broadcast tons of religiot programming as well. No wonder society is so stupid. @rogers

  • Noosiekins Vanessa (@Noosiekins) reported

    hey @RogersHelps I have some questions about getting out of my last job's corporate contract... anyway you can help me out?!

  • jolly_bedi Jolly Bedi (@jolly_bedi) reported

    @jolly_bedi @Rogers 4 days after moving to our new home ( a few blocks away) still waiting for Rogers 4 Home internet!!! No internet means NO online SCHOOL for kids! IT Dept is unapproachable where our order is stuck! Worse service! Ridiculous!!! @Rogershelps

  • WReynolds20 W. Reynolds (@WReynolds20) reported

    @Rogers @endvawnetwork Oh, take this down already.

  • CuddlingGuru CuddlingGuru (@CuddlingGuru) reported

    Imagine my surprise @Rogers and @RogersHelps, when I attempted to call technical support but instead was redirected to credit operations. See although I made an accepted payment plan on April 26 when I spoke to them by phone. Their system didn't see or recognize it. 🧵 🧵...

  • ShannonEtoronto Shannon E (@ShannonEtoronto) reported

    @Mreworld @Rogers They are doing it because they want to force everyone to switch over to Ignite. Source: my Roger's customer service rep.