Rogers Outage Report in West Point Grey, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in West Point Grey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near West Point Grey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| North Vancouver |
Total Blackout | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near West Point Grey, British Columbia
Latest outage, problems and issue reports in West Point Grey and nearby locations:
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pam B
(@pamjb1) reported
@RogersHelps I just signed up for Rogers Ignite for a 2nd property. Technically that address is new but since I am a customer at a different location I am deemed an existing customer. I would like the prepaid MC offer being offered today otherwise I wouldn’t have signed up.
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Jayanti Soomai
(@JayantiSoomai) reported
@RogersHelps I am SO disgusted by the customer service I've received so far! Can you believe that one of your managers REFUSED to speak to me???? How is that acceptable customer service????
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Molly Miksa
(@MollyMiksa) reported
@JDintheskies @Rogers I'd support that, Judy.
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Tim James
(@tim_whitey) reported
@mikeinboston @michaelgrange Basically They got the stadium for free after taxpayers had put 600 million $ ? Into it, maybe they could just build a ballpark instead of turning it into a cash grab, it’s not like @rogers can’t afford it!! Not sure how much public support a real estate play will get...
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Bayota
(@Riourik) reported
@RogersHelps do you know if the problem in Ontario can affect new-Brunswick? Cause I don't have any internet :(
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Pam B
(@pamjb1) reported
@RogersHelps But I am not an existing Ignite customer. I am a Rogers customer. So I should be eligible!
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Tracy Crawford #nastywoman
(@treyya) reported
@Rogers I was told on Nov 16 my new phone would arrive within 3 wks. I chose a diff. color than silver just to make delivery faster. I was told I would get an email when it was shipped. Hasn’t shipped. There is a Sonos deal, but I have to cancel my order to get it. Not right!
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Paul Van Dyk
(@PaulVanDyk5) reported
@RogersHelps is your customer support center open? I am trying to arrange a move request, and phone system says the customer support center is currently closed.
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Jayanti Soomai
(@JayantiSoomai) reported
@Rogers DO BETTER!This is absoloutely ridiculous!Rogers accidentally disconnected my internet while I'm in the middle of editing & sending reports for work!Called Rogers & despite it being THEIR fault,I now have to call their customer care line & wait on hold for OVER AN HOUR!!!!
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TORHABSFAN
(@TORHABSFAN) reported
@BlueJays @Rogers @Brookfield #SaveSkyDome renovate don't demolish we don't need more God damn condos