Rogers Outage in West Point Grey, British Columbia

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

@Rogers hey still no service in bc get your **** together Rogers

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

@RogersHelps Please piggyback your service to Bell or Telus STAT!

@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

Any ETA on service restoration @RogersHelps ?

@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

@RogersHelps is there an outage in Mississauga? I’ve had no internet for hours now.

Can someone please tell me why @Rogers wifi is just so terrible all of the time. Truly breathtaking

I was just told by a customer service rep that @Rogers has made so many mistakes in my account fixing it is above his pay grade

@Rogers walked by a rogers store at eagles landing (duff and major mac) and asked if they can help change my billing online.. they said do it online yourself.. I am thinking there's no one in the store so what can they be busy with to not help a customer

@RogersHelps Internet has been down since 3pm in Whitby. When will service be back up?

@glott77 @Rogers @RogersHelps Or the simple thing of viewing your real time mobile data usage, not a 12 hour delay, unless you're on a specific type of plan. Even paying 80$ didn't qualify for me to view my real time data. Give yourself all the gold stars and accolades you want, your service is subpar

@RogersHelps A half hour later light is flashing green/amber/red over and over. Is this something Rogers can fix?

@rcarrick @Rogers takes the cake on hold times. Unless ofcourse you are a new customer or want to renew... then it feels like there is no wait time.

@rcarrick My family and I are living the most ridiculous customer service issue with @Rogers. My mother who is 81 and dementia has been unable to receive calls from landlines and cell phones EXCEPT from one mobile number for more than a week. So much more to tell. Pls help!

@RogersHelps Fibre work was being done on our lawn today in Stittsville and they had disconnected Rogers. They have filled the hole but Rogers is still down. Ignite modem blinking amber, blinks green after 15mins or so, then flashes green/red. Rebooted again and now amber flash