Rogers outages and service status in West Point Grey, British Columbia

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Rogers generated 1 outage signal in the last 24 hours around West Point Grey, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 26, 4:47 AM EDT.

Internet (67%)
Wi-fi (19%)
TV (7%)
Phone (5%)
Total Blackout (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	West Point Grey	Baseline
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0
Apr 25, 11:40 PM EDT	0	0	0
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0
Apr 26, 1:20 AM EDT	0	0	0
Apr 26, 1:40 AM EDT	0	0	0
Apr 26, 2:00 AM EDT	0	0	0
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0
Apr 26, 4:00 AM EDT	0	0	0
Apr 26, 4:20 AM EDT	0	0	0
Apr 26, 4:40 AM EDT	0	0	0
Apr 26, 5:00 AM EDT	0	0	0
Apr 26, 5:20 AM EDT	0	0	0
Apr 26, 5:40 AM EDT	0	0	0
Apr 26, 6:00 AM EDT	0	0	0
Apr 26, 6:20 AM EDT	0	0	0
Apr 26, 6:40 AM EDT	0	0	0
Apr 26, 7:00 AM EDT	0	0	0
Apr 26, 7:20 AM EDT	0	0	0
Apr 26, 7:40 AM EDT	0	0	0
Apr 26, 8:00 AM EDT	0	0	0
Apr 26, 8:20 AM EDT	0	0	0
Apr 26, 8:40 AM EDT	0	0	0
Apr 26, 9:00 AM EDT	0	0	0
Apr 26, 9:20 AM EDT	0	0	0
Apr 26, 9:40 AM EDT	0	0	0
Apr 26, 10:00 AM EDT	0	0	0
Apr 26, 10:20 AM EDT	0	0	0
Apr 26, 10:40 AM EDT	0	0	0
Apr 26, 11:00 AM EDT	0	0	0
Apr 26, 11:20 AM EDT	0	0	0
Apr 26, 11:40 AM EDT	0	0	0
Apr 26, 12:00 PM EDT	0	0	0
Apr 26, 12:20 PM EDT	0	0	0
Apr 26, 12:40 PM EDT	0	0	0
Apr 26, 1:00 PM EDT	0	0	0
Apr 26, 1:20 PM EDT	0	0	0
Apr 26, 1:40 PM EDT	0	0	0
Apr 26, 2:00 PM EDT	0	0	0
Apr 26, 2:20 PM EDT	0	0	0
Apr 26, 2:40 PM EDT	0	0	0
Apr 26, 3:00 PM EDT	0	0	0
Apr 26, 3:20 PM EDT	0	0	0
Apr 26, 3:40 PM EDT	0	0	0
Apr 26, 4:00 PM EDT	0	0	0
Apr 26, 4:20 PM EDT	0	0	0
Apr 26, 4:40 PM EDT	0	0	0
Apr 26, 5:00 PM EDT	0	0	0
Apr 26, 5:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and Bowen Island.

City	Problem Type	Report Time
Vancouver	Wi-fi	13 hours ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	4 days ago
Vancouver	Internet	5 days ago

Nearby cities with recent reports

Vancouver

10 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

Kiefer Abram (@kikithekrakra99) reported 2 minutes ago from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Riaz Meghji (@RiazMeghji) reported 2 minutes ago from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
Benny Yau (@MrBennyYau) reported 4 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Alli Bearinger 🇨🇦 (@Abearinger) reported 11 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 16 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Jody Vance (@jodyvance) reported 23 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
JESSICA💋 (@keeponsmilingu) reported 24 minutes ago from Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
Sheila Morissette (@sheilamoris) reported 27 minutes ago from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
Trevor (@EastvanTrev) reported 33 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Tom Alexander (@_TJAlexander) reported 34 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Jay Holtslander (@j_holtslander) reported 35 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Kiefer Abram (@kikithekrakra99) reported 37 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
Marshall Mills (@MarshallsMills) reported 38 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Ronald Swizzler (@stuffapproved) reported 43 minutes ago from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
Andrew F Stewart (@AndrewFstewart) reported 43 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Joshua Coghlan - IG 》 (@JCog88) reported 48 minutes ago from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
Eric Machado (@heyericm) reported 49 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
G (@GugzP) reported 56 minutes ago from West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
#IndianStatus531 (@BlueCedarAngel) reported 57 minutes ago from Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
JD (@CoachDhillon) reported 58 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

tiredsotired (@sotiredsotired) reported 6 minutes ago
@RogersHelps We can pick up in another thread, or if you can direct me to a human. Two cycles through the rogers helps system with a totally incorrect bill followings service change resulted in nothing but wasted time. If you have an email with a human to review the matter pls share.
Victorie 🇨🇦✝️🇬🇷#UnacceptableViews (@Victorie0000) reported 10 minutes ago
Hi @Rogers I’ve been having some issues with your co & would like to get them resolved with an actual human being in management.What # can I contact that I can speak to in person. I don’t want to talk to AI. I want to speak to a real human. Loyal customers for over 30 yrs!
Chris P Bacon (@pozpiggy86) reported 10 minutes ago
@Rogers care to explain to me why my internet service keeps going down after only a few seconds?
Terf of the north (@terftasticwoman) reported 13 minutes ago
@RogersHelps Too late. One day maybe I'll follow up on my money. I seriously cannot be bothered because my cancellation experience was so terrible. I want nothing to do with you. Nothing.
Manny Sforza (@MannySforza) reported 20 minutes ago
@Rogers having to play a message for customers waiting on hold stating we are experiencing longer than usual wait times actually means you really suck at customer service and are more focused on profits!!! #DoBetterRogers
Chris P Bacon (@pozpiggy86) reported 23 minutes ago
So @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC
Sally 😺🍸 (@balisally) reported 27 minutes ago
@RogersHelps hi there! Am watching the Jays but the tv keeps pixelating. Is it me or you? I’ve reset the box and it didn’t help 😢
Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported 29 minutes ago
@TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.
tuart onkhouse (@onkhouse) reported 30 minutes ago
@RogersHelps i cant find any info about my account or plan not even a welcome email how rude!
Gobi Anpalagan (@beem3er) reported 30 minutes ago
@Rogers Communications Just had internet issues and called tech support—only to be told the system they use to check connections is also down. So… nobody can actually check anything right now? Feels like the blind leading the deaf.