Rogers Outage Report in West Point Grey, British Columbia

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and Bowen Island.

City	Problem Type	Report Time
Vancouver	Internet	20 hours ago
Vancouver	Phone	24 hours ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

• 
  CodeRed333 (@3Code3Red3) reported 3 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Vasily Podgoalzin (@Rparmarr89) reported 6 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Kiefer Abram (@kikithekrakra99) reported 10 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  Kiefer Abram (@kikithekrakra99) reported 14 minutes ago from Burnaby, British Columbia

  @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

• 
  Eva Pang (@oneweedram) reported 18 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  #IndianStatus531 (@BlueCedarAngel) reported 18 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Bryan Cogan (@StampieRuns) reported 18 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Sheila Morissette (@sheilamoris) reported 28 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  #IndianStatus531 (@BlueCedarAngel) reported 32 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Jessy (@CoachDhillon) reported 35 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Morgane Oger (@MorganeOgerBC) reported 39 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Jay Holtslander (@j_holtslander) reported 41 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  CodeRed333 (@3Code3Red3) reported 42 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Jessy (@CoachDhillon) reported 43 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Sheila Morissette (@sheilamoris) reported 44 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  kelly (@kellymanloves) reported 44 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  #IndianStatus531 (@BlueCedarAngel) reported 54 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Morgane Oger (@MorganeOgerBC) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  CC (@golfercruz) reported 58 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  CodeRed333 (@3Code3Red3) reported 60 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TM (@TawfikMd) reported 2 minutes ago

  @RogersHelps hi guys - really poor internet connection at home for the last week or two. Would appreciate some help!

• 
  robert frank (@RobertCFrank) reported 3 minutes ago

  @Rogers We’ve got Rogers Ignite, Bell Fibe isn’t available to us yet. Rogers internet goes down constantly or often long pauses in the signal. We’ve had tech support out many times, still not any better. All wireless services in Canada are extremely overpriced!

• 
  Will (@Wynnlone) reported 4 minutes ago

  @RogersHelps I got a new internet plan from Rogers and suppose to get an amazon gift card. But after 3 months, nothing. I called multiple times and have spent hours waiting on the phone, yet I sees nothing. Can I also delay my payments for 3 month with no consequence? Terrible!

• 
  Adriana V (@charpie28) reported 5 minutes ago

  @RogersHelps is the app down???

• 
  LR (@margssister) reported 5 minutes ago

  @UbakaOgbogu Always always! Best use of Twitter frankly. I use it and get instant solutions. Like Rogershelps, Air Canada ( esp so you can avoid the foreign call centre), Loblaws, etc etc. They don’t like public criticism, like the ‘glad we could help’ tweet

• 
  John Forde (@jforde20) reported 6 minutes ago

  @RogersHelps I found another way and my issue is resolved now. Thx.

• 
  Nida Shams (@NidaShams) reported 6 minutes ago

  @RogersHelps I've been with you since 2005, & I'm leaving now. Spent 10+ hours trying to get help but calls keep dropping while waiting to be connected or while talking to reps after waiting for hours. No call back, even though you have my # (@Bell/@TELUS both called back).

• 
  M3 M3 (@bmwm32008) reported 7 minutes ago

  @Rogers I rented it and it was bad... it was wtf bad. Don’t know how writer in Hollywood could write such a bad script. I mean do they not watch it and say we gotta fix this. It’s so bad.

• 
  nobodycared (@LoLz_n_Rage) reported 11 minutes ago

  @RogersHelps FFS already. Upgrade your networks. Tired of hearing problem fixed and it repeats 2 days later

• 
  Jess Mariano Stan Account (@account_jess) reported 15 minutes ago

  @Rogers internet down on Carr St in Toronto, any idea when it'll be back up?