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Rogers outages and service status in West Point Grey, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around West Point Grey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 31, 3:29 AM EDT.
  • 61% Internet (61%)
  • 17% Wi-fi (17%)
  • 9% TV (9%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

CityProblem TypeReport Time
Vancouver Wi-fi 2 days ago
Burnaby Internet 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 4 days ago
Vancouver Internet 4 days ago

Nearby cities with recent reports

Vancouver

7 recent signals

2 days ago
Burnaby

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • 1RovingNomad
    Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffmolnar
    Jeff Molnar (@jeffmolnar) reported

    Going on 3 hours without internet or cable and @Rogers still says the outage is being assessed. Might be time to finally make the switch to Bell.

  • ryleeshaetv
    1S ry (@ryleeshaetv) reported

    why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

  • DerekAlldritt
    ᗪEᖇEK ᗩᒪᒪᗪᖇITT (@DerekAlldritt) reported

    @RogersHelps @TheKarltopia Karl, what their AI bot is really saying, is that this basic feature has existed for a decade, but our systems and tech teams are too old, stupid, or stubborn to implement it, so please PLEASE choose another provider. Just wait until you have to call their business support....

  • HonkHonkDrV
    #HonkHonk! Who's Afraid of Dr.Virginia Johnson (@HonkHonkDrV) reported

    @RogersHelps shittiest service ever

  • Captain_C2
    Zerve (@Captain_C2) reported

    @Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers *** your internet stability issue ... every 5 mins its crashing

  • claudsfanuzzi
    Claudio Fanuzzi (@claudsfanuzzi) reported

    @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

  • timson_taylor
    Taylor (@timson_taylor) reported

    @RogersHelps Thats correct. Its just the ****** sportsnet+ app not working as per usual.

  • TurnbullDave
    Dave Turnbull (@TurnbullDave) reported

    Hey @RogersHelps what gives? Over three hours with no internet or TV, some of us rely on it to do our jobs. Your outages site doesn’t even have Manitoba listed, just says there’s an outage. What’s going on?

  • Pagmenzies
    Peter Menzies (@Pagmenzies) reported

    Even Phil Lind used to complain to me about @Rogers customer service. Lord, hear my prayer.