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Rogers outages and service status in West Point Grey, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around West Point Grey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 1:07 PM EDT.
  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Rogers

Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 6 hours ago
Vancouver Internet 18 hours ago
Burnaby Internet 1 day ago
Vancouver TV 2 days ago
Vancouver Phone 2 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

6 hours ago
Burnaby

2 recent signals

1 day ago
North Vancouver

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • afterthesunsets
    NONE OF YOUR BUSINESS 🇿🇦 🇨🇦 🇵🇸 (@afterthesunsets) reported

    @Tammeh69 @RobTheHockeyGuy @Rogers You're too late, but never too late.

  • rocketoperator
    Frank Hood (@rocketoperator) reported

    @UniforTheUnion @Rogers It's BS that Roger's and Bell have been buying up radio and TV stations for years only to shut them down in the name of profits. Before shutting them down they should be required to try to sell them to new owners.

  • tanyalsweet
    Tanyassm (@tanyalsweet) reported

    @Rogers on hold for over 30minutes for customer service! I reported a week ago (now 3x) about tower that is 45 seconds from my house being damaged (reception was 4bars to 1bar to SOS) and you still haven't fix the issue?! What ******* ****** service (btw ticket#I2600573957)

  • VINTAGESASKO
    savage 𝑺𝑨𝑺𝑲𝑶 (@VINTAGESASKO) reported

    @Tracey_YYC @Rogers I see both sides. Sucks so many jobs lost. Yet was great one of country's biggest job providers. Unfortunate side of media ;-(

  • yidchick
    Alison S. (@yidchick) reported

    @RogersHelps @Rogers Why do you make it impossible to return my old phone for save and return? horrendous. I am on the verge of cancelling everything. Please mail me a damn return kit for the old phone so I dont get charged the save and return.

  • skura_marie
    Marie Skura (@skura_marie) reported

    @gerardokeefe @MichelleRempel @Rogers How do you figure the Cobservatives had '10 years' to fix? The libyhave been in power since 2015?

  • Deblet1
    Deb (@Deblet1) reported

    @RogersHelps Ridiculous!! I need a modem, I deserve a credit, and I will run slow when I am not home due to exceeding my data due to wifi dropping.

  • BARRACKp
    Paula Kearnan (@BARRACKp) reported

    @Rogers how brutal can your service get? Tried the tech bot chat Anna & got nowhere. Tried calling only to have a VM TELL ME go ask Anna!, but, I stay on the line to be told too long a wait; call back. I pay my bills, it ain’t cheap to get ultimate Automated FU. BE BETTER.

  • SkipScamper
    Skip Scamper (@SkipScamper) reported

    @Rogers @LoblawsON I thought Galen Weston was a greedy *******. The entire Rogers family have proven that they are greedier ********. Time to cancel my internet.

  • tanyalsweet
    Tanyassm (@tanyalsweet) reported

    @RogersHelps @rogers clearly you can’t read! I have to use my @Starlink to call. I want someone to answer you DAMN PHONE!! I’M STILL ON HOLD FOR CUSTOMER SERVICE!! I’M WELL OVER 2HOURS!!