Rogers Outage Report in West Point Grey, British Columbia
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in West Point Grey, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near West Point Grey, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near West Point Grey, British Columbia
Latest outage, problems and issue reports in West Point Grey and nearby locations:
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Ronald Swizzler
(@stuffapproved) reported
from
Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Anamarija Zunic
(@AnamarijaZunic) reported
@Rogers our entire neighbourhood has continuously since October had spotty internet. It took 10+ service calls due to incompetence to repair. Saturday again we had a 5h outage, the internet is now dropping AGAIN with an outage this morning. Why do you refuse to provide services?
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sarafina🪐
(@get_em_girl) reported
Rogers internet down for the whole neighbourhood. Trash trash trash @RogersHelps
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SassPantalónes
(@SassPantalones) reported
Hey @RogersHelps - I just spent over 1 hour on hold to get to a customer solution specialist. They had me on hold for another 15 minutes while they checked the account and then "transferred me" to retentions by sending me to a dial tone. Tried calling back and its another hour?
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Reiko Koyama
(@reikokoyama79) reported
@RogersHelps I spent an hour and change on a call with your call center, and didn't really get any resolution, as they didn't know why my payment date changed either.
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Maria Governali
(@MariaGover) reported
@RogersHelps you didn’t help me at all. I spend $500 a month with you and you can’t take care of your costumers. After 5hrs between being on hold and than talking to someone. I hope everyone leaves this company that just doesn’t give a ****😡😡😡
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Wendy Alana
(@wendyalana) reported
@Rogers We have been out of cable for 3 weeks because nobody will get back to us. We had an Executive friend sign us up with Rogers or else we would never have switched. We cannot get an answer from anyone and then have the nerve to raise our rates? We can't get cable for THREE WEEKS.
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Jan
(@Jan_ShinePhoto) reported
@get_em_girl @RogersHelps Mine is down too. Total trash :(
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Yvonne Lamb
(@Von2767) reported
@Rogers Internet is down in Courtice, Ontario. Any reason why and when it will be back ip?
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Macnwigs
(@macnwigs) reported
@rogers has to have the worst customer service in the world! With all the new streaming option you would think they would put some effort into customer service! #deathofcable
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Demuir
(@djdemuir) reported
Surprise! @Rogers internet services goes down again. It’s consistently been unreliable in the Mississauga area since February 13. When are you guys going to get your **** together?!