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Rogers outages and service status in West Point Grey, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around West Point Grey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 6, 3:47 AM EDT.
  • 62% Internet (62%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 7% TV (7%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in West Point Grey, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in West Point Grey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Point Grey, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Bowen Island, Richmond, and Burnaby.

CityProblem TypeReport Time
North Vancouver Internet 10 hours ago
Vancouver Internet 19 hours ago
Vancouver E-mail 1 day ago
Vancouver Internet 4 days ago
Vancouver Phone 4 days ago
Vancouver Wi-fi 5 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

19 hours ago
North Vancouver

1 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near West Point Grey, British Columbia

Latest outage, problems and issue reports in West Point Grey and nearby locations:

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • canadasam53
    CanadaSam53 (@canadasam53) reported

    @RogersHelps It took over an hour at 10 pm to get help it’s normally 25-30 minutes

  • johndoe54227482
    john doe (@johndoe54227482) reported

    @RealDonBradshaw @BlueJays @Rogers Um teams from all sports do this when trades happen lol. Who ******** cares ?

  • nl_rock
    chrisc (@nl_rock) reported

    @rogers, called to fix issues with my account? Go through the hoops of getting to right department only to be told busy to accept my call??? Sounds good for communication company. It was to cancel a service so I understand why its so busy #poorservice

  • Alaidh
    Sharon Murphy 🇨🇦 (@Alaidh) reported

    @Rogers has the worst customer service. They have now locked me out of my email, for no apparent reason and their supposed 24 hour tech support? Closed! I am SO upset!

  • shibilijoon
    ❤️Shibilijoon❤️ (@shibilijoon) reported

    @Rogers should be nominated the worse provider of the universe! Terrible!

  • RoastedKeyboard
    Ria Riaz (@RoastedKeyboard) reported

    Out of all the telcos @Rogers by far has the worst customer service. Consistently

  • thatgrrl
    Laura Brown 🍁 (@thatgrrl) reported

    @Darth_Pingu @Rogers Labour (customer service staff included) is not cheap in Canada. They also require benefits, pensions, and so on and so on. A lot of costs to have employees in Canada. A business needs to make money beyond what their costs are.

  • nl_rock
    chrisc (@nl_rock) reported

    @RogersHelps Only trying to cancel as person who set me up on new plan made it a new account number and didnt cancel my old plan, I would really like someone to contact me to fix this issue

  • Ryan3Luke
    Luker (@Ryan3Luke) reported

    @RogersHelps this is ridiculous that calling about no service and being told wait 3 days. It showed a repair was made and there is no outage. I’m telling you there is. #WhatdiscountDoIGet

  • MattyGold7
    Matt Goldberg (@MattyGold7) reported

    @KellyHrudey This sucks! @Rogers sucks. I’ve already cancelled my SN+ and they continue to validate that decision.