Rogers

Rogers Outage Report in Richmond, British Columbia

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The latest reports from users having issues in Richmond come from postal codes V6X and V6W.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 10/10/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (5%)

    Phone (5%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Delta, North Vancouver, Burnaby, Richmond and New Westminster.

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City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Wi-fi
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyZimmerma17 Ricky Zimmerman (@RickyZimmerma17) reported

    @RogersHelps Bell fiber will be available here very soon and rogers will be gone. My 2 internet accounts and 5 cell phones. That's what happens when your network goes to crap

  • EmeksOfficial Nnukwu Mmanwu (@EmeksOfficial) reported

    Another @RogersHelps outage. Are you people not tired of being useless?

  • macnwigs Macnwigs (@macnwigs) reported

    @rogers has to have the worst customer service in the world! With all the new streaming option you would think they would put some effort into customer service! #deathofcable

  • djdemuir Demuir (@djdemuir) reported

    Surprise! @Rogers internet services goes down again. It’s consistently been unreliable in the Mississauga area since February 13. When are you guys going to get your **** together?!

  • LovesGreatMusic Dave Starkey (@LovesGreatMusic) reported

    @Rogers @RogersHelps Can you please supply me with an email to log a serious complaint against Rogers? No, you can't help or fix it, I just need an email address to make a VERY SERIOUS COMPLAINT.

  • ish_pre Ishwara Prematunga (@ish_pre) reported

    @RogersHelps 6th day this month of no Rogers home phone, internet or tv service. Called tech support with number on file to follow-up on tickets. Why does tech support ask for my date of birth as an authentication question? No other provider asks for it. Even my Bank doesn't ask.

  • Frankie_DaSilva FrankieDplus3 (@Frankie_DaSilva) reported

    @RogersHelps Cable box works fine. Noticed issue 1st on my home computer so tried mobile app on my phone. Both connected to home WiFi. Both have the “Watch” button greyed out. We can watch all the Canadian channels.

  • Von2767 Yvonne Lamb (@Von2767) reported

    @RogersHelps @DougHamments Internet is down in the Oshawa area right now. Any idea why and when it will be fixed?

  • casmahall cog (@casmahall) reported

    @RogersHelps @Roadrunner2 Donna I like rogers but i was forced to get bell in my area because of the excessive down time. Sometimes weeks at a time. My dm history with @RogersHelps spans years and thousands of messages. Ive had bell for a couple years now and have needed support from them maybe twice.

  • wendyalana Wendy Alana (@wendyalana) reported

    @Rogers We have been out of cable for 3 weeks because nobody will get back to us. We had an Executive friend sign us up with Rogers or else we would never have switched. We cannot get an answer from anyone and then have the nerve to raise our rates? We can't get cable for THREE WEEKS.