Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	5 hours ago
Vancouver	Internet	6 hours ago
Vancouver	E-mail	7 hours ago
Vancouver	Internet	11 hours ago
Vancouver	Total Blackout	17 hours ago
Vancouver	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Joel Preszcator (@jpresz) reported 35 seconds ago from Vancouver, British Columbia

  @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 2 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  CodeRed333 (@3Code3Red3) reported 10 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Jody Vance (@jodyvance) reported 14 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  b i a ☆ (@biayvr) reported 25 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Vasily Podgoalzin (@Rparmarr89) reported 26 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  JD (@CoachDhillon) reported 28 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Shan Cajucom (@123shinshan) reported 31 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Jeanne (@Meanchef) reported 33 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 34 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  Tom Alexander (@_TJAlexander) reported 34 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Matt Evans (@Thatmattevans) reported 37 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Eva Pang (@oneweedram) reported 42 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Bryan Cogan (@StampieRuns) reported 42 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  Kiefer Abram (@kikithekrakra99) reported 42 minutes ago from Delta, British Columbia

  @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

• 
  CodeRed333 (@3Code3Red3) reported 42 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Patrick Pemberton (@P2_602FM) reported 49 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 50 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  G (@GugzP) reported 51 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Benny Yau (@MrBennyYau) reported 59 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KNLCBD (@KNLCBD) reported 5 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  x-Pete Bauer (@OhYesICanada) reported 7 minutes ago

  @RogersHelps been without internet and tv for over 5 hours. Can’t get through by phone and the AI chat is no help.

• 
  DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported 9 minutes ago

  @RogersHelps @nestapendragon She should sue you. You better believe your techs can go back out and fix the damage they caused.

• 
  Abhishek Gupta (@abhigup2009) reported 10 minutes ago

  @Rogers I have an internet service with you guys since 6 years and since last year I have been getting bad service - 6+ people visiting to fix the issue - still unresolved. On Cancelling why are you charging early cancellation fee for a service level not fulfilled? #disgrace

• 
  Minty (@Minty1337391) reported 16 minutes ago

  @Rogers **** you Rogers! You are nothing but anti Canadian. Get ******!🖕

• 
  Chris R (@polloyumyum) reported 21 minutes ago

  @Sportsnet @Rogers hey, **** you for not renewing your deal with CBC so they can air hockey night in Canada. My contract with you is ending soon and I will not be renewing, you greedy *****. I hope more people cancel theirs and stop paying for your ****. SN is a joke anyway.

• 
  Alex Lazarowich (@ALazarowich) reported 23 minutes ago

  @Rogers crazy that when I call the help line to speak with a real person the message you get is too busy and then your help line hangs up on me. INSANE behavior for a help line & a company whose motto is “with you all the way”. I guess not eh?

• 
  chris (@whiteboywork) reported 24 minutes ago

  @RogersHelps fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix

• 
  Marisa Allen (@marisaallen123) reported 26 minutes ago

  @RogersHelps I've called twice today to help set up move for my mom who's a senior and both times saying too busy that I call back later. Thats ridiculous- ZERO CUSTOMER SERVICE. FYI - I do have a life and having to call back & go thru the upteem prompts to only get hung up on..

• 
  A 19 Year Old On Twit (@YearOldOnTwit) reported 30 minutes ago

  @nhl_review @Rogers Does that include Jays games and other sporting events, like I’m going to the Marlies game tomorrow, does that make me part of the problem?