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Rogers Outage Report in Richmond, British Columbia

Service-wide status: Rogers

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • Latest local activity: Sep 22, 11:55 AM PDT.

Share of direct reports from this area over the past 30 days.

  • 67% Internet (67%)
  • 13% Wi-fi (13%)
  • 11% E-mail (11%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Richmond come from postal codes V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

Rogers signals over the past 24 hours, with local activity from Richmond, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Internet 1 day ago
Vancouver Phone 2 days ago
Vancouver Internet 5 days ago
Vancouver Internet 6 days ago
Vancouver E-mail 7 days ago

Nearby cities with recent reports

Vancouver

7 signals in the past 7 days

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mjammer31
    Ed Inburgh (@mjammer31) reported

    @JayGenXer @Rogers They are the absolute worst

  • howisthismylif
    heather (@howisthismylif) reported

    @JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.

  • getthememo85691
    getthememo (@getthememo85691) reported

    @JayGenXer @Rogers "Your wait time is longer than average" and yet its never less than average.

  • dixitarora01
    Dixit Arora (@dixitarora01) reported

    @RogersHelps hey rogers, Why is my wifi not working and I am on a hold for last 2 hours with you guys???????????😡😡😡😡

  • hello17755
    Billa (@hello17755) reported

    @Rogers i have been waiting on the phone 📞 for 45+ minutes and listening to a message; there is bit of wait; use to provide good service; may be we need new management team. Fix it before you start loosing your loyal customers.

  • JwalantSoneji
    ज्वलंत (@JwalantSoneji) reported

    @Rogers Hung up the phone at 2hrs wait #terrible

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    Shaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo

  • yiya2110
    Tanya Gil (@yiya2110) reported

    @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

  • FringedCanuck
    Salty Albertan (@FringedCanuck) reported

    @JayGenXer @Rogers Rogers is a **** company run by a pos CEO

  • iabhinavmittal
    Abhinav Mittal (@iabhinavmittal) reported

    @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

Recent Rogers reports in Richmond, British Columbia

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Vancouver: Internet
  • Vancouver: Internet
  • Vancouver: Phone
  • Vancouver: Internet
  • Vancouver: Internet
  • Vancouver: E-mail

Rogers detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Rogers is not working

For address-specific information and any available restoration estimate, use Rogers's official outage checker. Check Rogers outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Rogers; report your own experience using the report button above.

View Rogers service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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