Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	15 hours ago
Burnaby	Wi-fi	15 hours ago
Vancouver	Internet	16 hours ago
Vancouver	Internet	17 hours ago
Vancouver	E-mail	18 hours ago
Vancouver	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 2 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  Jody Vance (@jodyvance) reported 5 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  David Finnis 🚴 (@ilovethearts) reported 5 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 8 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Sheila Morissette (@sheilamoris) reported 8 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Morgane Oger (@MorganeOgerBC) reported 10 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Jess (@jessicayhkim) reported 12 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Andrew F Stewart (@AndrewFstewart) reported 13 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Jay Holtslander (@j_holtslander) reported 19 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Tom Alexander (@_TJAlexander) reported 28 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  b i a ☆ (@biayvr) reported 30 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Jessy (@CoachDhillon) reported 30 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 37 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 42 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  CodeRed333 (@3Code3Red3) reported 46 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 47 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 47 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Kevin (@604kev) reported 48 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Jua (@juadog) reported 56 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  crankin (@rankinacameron) reported 56 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Honeyboy Wilson (@HoneyboyWilson6) reported 5 minutes ago

  @RogersHelps I have two Fire sticks with the same problem. I have two TV boxes that are fine. All other apps on the fire sticks are ok.

• 
  Redjel Rodas (@RedjelRodas) reported 5 minutes ago

  @RogersHelps is internet down in Toronto?

• 
  Rebecca Yu 🇨🇦 (@rebeccayu) reported 6 minutes ago

  @RogersHelps My advice to others is to request a written copy of the contract OR a recording of the customer acknowledging that there is a contract given the inexperience of the call center.

• 
  MASAPRO 魔法 鮭 (@magic_salmon) reported 7 minutes ago

  @VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???

• 
  Aman Rattanpal (@AmanRattanpalX) reported 12 minutes ago

  @RogersHelps I DID BUT THEY ARE UNABLE TO HELP.

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 13 minutes ago

  As usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.

• 
  Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported 15 minutes ago

  @RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this

• 
  Paul Walsh (@Paul__Walsh) reported 15 minutes ago

  @ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.

• 
  the ****** pitbull (@badenemyjake) reported 17 minutes ago

  @Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period

• 
  The Toilet Trader 💙 (@SWSniper07) reported 18 minutes ago

  @RogersHelps All you do is push people to an online chat bot why don't you actually call me with a human being so we can figure it out sending me to chat bots with zero customer service proves my point in court