Rogers Outage Report in Richmond, British Columbia
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The latest reports from users having issues in Richmond come from postal codes V6V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Burnaby and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| North Vancouver |
Internet | |
| North Vancouver |
TV | |
| Vancouver |
||
| New Westminster |
TV | |
| North Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DHEY-C MANAGEMENT
(@DheyManagement) reported
@Rogers Good morning. I’m dealing with a real troubling issue. I received a FIDO internet box over 3 weeks ago and there has been no attempts to get it set up. I was given the box under false pretences also there were 3 credit checks done on my account.
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Citizen of Midgaard
(@CitizenMidgaard) reported
@Fidomobile @Rogers literally the worst customer service ever. You have my wife crying at work over false accusations. We've been customers for almost a decade and this how you do us.... Wow. The worst I've ever seen. #fido #rogers
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Michael Edwards
(@michael_edwards) reported
.@RogersHelps has the worst customer service I’ve ever experienced!
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ABHISHEK SAXENA
(@ABHISHE61787419) reported
@RogersHelps I have been waiting for this retailer to help me with the returns since yesterday. The retailer has accepted the good condition of the device (By Mr Rinku) but he says Rogers will refuse to take the device from the retailer! Is that true? Kindly help me with this.
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Mrs_Tilly
(@GlittersAll) reported
17 hours without the wifi and cable that we pay @rogers for. We saw the trucks in the neighbourhood BEFORE the outage so it seems likely this was caused by them and still not fixed. Seems unlikely that they worked through the night also, still no word on a discount.
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Bonnie Lee
(@stitchlady) reported
@RogersHelps I've done all of that, the scammers keep changing their numbers. It really makes landlines useless. I never answer! If its important or someone I know they leave a voicemail. 99% of the time its a scammer.
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MOPS
(@Teddy_Indo) reported
Hello @Rogers why is so difficult to access the online account this morning.? Any problem with your website.?
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Jared Conway
(@JaredJConway) reported
I don't know if this is cool or not but I call @RogersHelps with down services almost every day. Call goes like "Hey Gil at Rogers in Moncton! How you doing buddy? How are the wife and kids??" because I've literally gotten to know Gil that well at this point!
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ABHISHEK SAXENA
(@ABHISHE61787419) reported
@RogersHelps The retailer says even when the customer is well within his/her rights to return the device, after he returns ,rogers as a company never takes the onus of taking the device back from retailer .Pls clear this confustion between you and retailer.
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Brett Petch
(@brettjpetch) reported
POV: you’re a national comms provider and your support is either a useless bot or takes over an hour to show up. Or you get both. @Rogers