Rogers Outage Report in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Rogers
Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Delta, Burnaby, North Vancouver and Richmond.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
TV | ||
Internet | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jessy (@CoachDhillon) reported from Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Eva Pang (@oneweedram) reported from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Jessy (@CoachDhillon) reported from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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b i a ☆ (@biayvr) reported from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James Simpson 4x💉 (@j2simpso) reported
@RogersHelps Still haven’t restored service in Chatham-Kent. 😡
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just_me_now (@just_now_please) reported
@CP24 So happy businesses and government are back. It would be nice for @Rogers to care about all us unworthy minions as well. FIX THIS FRIGGIN THING!
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A Fiorante (@MsFiorante) reported
Guess what popped up in my email soon as my service came back yesterday? My @Rogers bill 👍🏼👍🏼
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Mike Washburn 🔜 Nova Scotia (@misterwashburn) reported
@Cinderella_3277 @Rogers I have minimal bars of cell service and TONS of website/services aren't working or the website is timing out.
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Mahatma Trini (@Trini123a) reported
@rogers @rogershelps Calls from Rogers cellphone in Mississauga failing. is this a known issue?
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Alex (@Alexandlpa) reported
@Apelino_ @birgitomo @Rogers Also I think anyone who has any insight into the internal workings of large corporations know that the old claims of private sector efficiency were based on nimble small businesses not large ones. Also, internet providers are notorious for poor customer service! Esp Rogers & Bell
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Zack Robb (@ZackJRobb) reported
@RogersHelps Still down in Waterloo
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Iwantgoodthings (@Iwantgoodthing1) reported
@RogersHelps Everything was brought back at midnight but now my TV is glitching and I cant record any programs. Will I be credited for now 2 days of terrible service?
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Wei-Ling (@weilinglee) reported
@AboutRogers Not true- my internet, home phone, and tv are still down. @RogersHelps
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G sandhuu (@SandhuuG) reported
@RogersHelps Vast majority? Bullshit. Fix my ****.