Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 26, 10:28 AM EDT.
- Internet (57%)
- Wi-fi (17%)
- TV (14%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (2%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 2 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
4 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Retired. Vive le Canada 🇨🇦 + 🇩🇪 🕊 🇺🇦 (@TPS_32Planner) reportedCrazy. Will my @Rogers Internet (only) bill of $102.90 go down?
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Free & Fair (@CanadaMate) reported@Rogers what a disappointing experienced conversation with your top rep today. Never have i thought Roger's CS support level has gone to so low quality now What a terrible start of the day speaking to someone from Rogers
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Andrew (@big_dog87) reported@TPS_32Planner @Rogers Why are you paying that much for Rogers? That's literally more than 2x what I pay for their 2Gbps service
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Ranjan Soni (@_RanjanSoni) reported@stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes
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Andy Potter (@aap53) reported@soul_supplier @Rogers @Bell 100%. I have the same issue and with the whole house connected, it’s totally unacceptable.
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Jeffrey Bannon (@JeffreyBannon) reportedHands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!
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Brad Einarsen (@bradeinarsen) reported@JaysChatterBX @RogersHelps On the outage map they keep moving the "restored" time by one hour every hour...
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Andy Potter (@aap53) reported@RogersHelps I have spoken to them on more than one occasion and there has been no resolution.
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Gio (@giovexpo) reported@daysofyore67 @Rogers I Have The Same Problem,My Internet Goes Down Daily. I am Not Getting The Service I Paid For. Thinking Of Returning My Modem
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y- James (@james161723) reported@Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic