Rogers

Rogers Outage Report in Richmond, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 03/13/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster and Richmond.

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City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • effnbreeze 🇨🇦 ♿️ Toni Dean ♿️ 🇨🇦 (@effnbreeze) reported

    @Rogers, what's with all the unavailable channels? TCM is out! First your cell service fails and now your cable is tanking? Not impressive!

  • MasterSquid_ Master Squid (@MasterSquid_) reported

    @RogersHelps yo im trying to frag out, but your internet service is not poggers atm

  • DoraGamz Dora Gamz (@DoraGamz) reported

    @AboutRogers @Rogers Would be nice if Rogers would use someone who can properly put sentences together. All 3 tweets with grammatical errors! Disgraceful for one of the No.1 telecommunications companies.

  • chuchi781 chucho7 (@chuchi781) reported

    @RogersHelps Horrible service all around I’m done with Rogers , I’m sure you can see what kind of plan I have and that you can tell me my credit but just like your services you guys are shady all I have left with Rogers is my cell phone and I will be switching that to bell too

  • lisaelyea LadyMephisto (@lisaelyea) reported

    @RogersHelps I’m on hold right now, waiting for a technician to help me set up Rogers Ignite internet TV. My question: WHY do you subject your on-hold customers to that horrific out-of-tune fiddle music? It was taped so long ago that it sounds distorted.

  • Hookcondon Ryan Condon (@Hookcondon) reported

    @RogersHelps So instead of calling me offering compensation for the unacceptable interruption on Monday @Rogers calls and offers me an upgrade in my package for 64$ more a month what in the actual **** is going on with your company

  • MasterSquid_ Master Squid (@MasterSquid_) reported

    @warrhaul @RogersHelps yo beast, im trying to frag out live, but your internet service is not poggers atm. Help me please

  • Thatmattevans Matt Evans (@Thatmattevans) reported

    @RogersHelps I’m glad to hear this. But you guys need to do better as Canadians already pay the highest price for service in the world

  • raginijoshi937 Ragini Joshi (@raginijoshi937) reported

    So, @Rogers , how come your customer representatives are misinforming clients and over charging them? It has happened with me and now it's happening with my friend. This is so disappointing.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @_JonChu_ @RogersHelps No provider can guarantee service. Read the Terms and Conditions