Rogers Outage Report in Richmond, British Columbia
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The latest reports from users having issues in Richmond come from postal codes V6X, V7C and V6Y.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Richmond, North Vancouver and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Richmond |
Phone | |
| Burnaby |
Internet | |
| North Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Ronald Swizzler
(@stuffapproved) reported
from
Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Joshua Coghlan - IG 》
(@JCog88) reported
from
Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LGDP LGT LBG LGBTQ2+
(@hngdvd85) reported
@RogersHelps A corporation your size that can’t tell if there’s an outage with just a postal code? Thanks ab 👍🏻
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Brenda🇨🇦🎞
(@bvampgirl) reported
@CraveTVHelp How long does it take 4 u 2 upload the latest eps of series once aired? Can’t u upload to on demand within 24 hrs of airing ? Since these are premium networks & we pay a prem $$ expect better service. u r missing eps for Winning Time & Superpumped @RogersHelps
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Mads
(@madsincognito) reported
So my line gets cut and @rogershelps won’t provide support until tomorrow morning that’s cool I guess I just…won’t have internet for my meetings and courses and literally all the work I do?
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Ramandeep Singh
(@Ramande76088842) reported
@RogersHelps How strange - you're using my line, my home premises to give internet connection to others but can't provide connection to me even after appointment. On top of that you don't have any alternative solution. You're leaving your WFH customer helpless, frustrated and disappointed!!!
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Jean-François Pagé (He/Him/Lui)
(@Jean_F_P) reported
First @RogersHelps increases my rates w/o warning. Then they revert the price due to not giving us proper warning, issue a credit over TWO bills (why over two?!) & NOW give us warning they’re jacking our rates - for real. So, @TekSavvyBuzz / @oxio_com , who wants my business?
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🎧 The Science Witch
(@feliza_irma) reported
The cherry on top was Will putting the irritated -BUT NEVER RUDE- customer on hold for TEN MINUTES to “cancel” the services to just HANG UP which triggered another call where finally Nika was able to put an end to this customer service nightmare and cancel everything. @Rogers
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Darius
(@GTAresales) reported
Is @Rogers @RogersHelps trying to be the worst company ever? Customer for 20+ years with 3 CURRENT services and they are demanding credit check because I’m moving these services to new address? All bills paid on time always!!! You have all my info for 20 years! Nuts!!
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🎧 The Science Witch
(@feliza_irma) reported
Hey, @Rogers I have free advice for you since apparently your customer service downflow and protocols are ******* ****: your customer service agents need to STOP cold transfers 1/2
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#SupporterNiLeni
(@Lurker12312) reported
@Rogers Is internet service down in Brampton, please? 😭😭😭😭
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Derek Noble
(@NobleDerek) reported
@RogersHelps internet dies inexplicably after no changes made. Call tech support after rebooting twice. In 2022, your response is good luck without internet for 27 hours until we can send a tech.