Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	10 hours ago
Vancouver	Wi-fi	20 hours ago
Vancouver	Internet	1 day ago
Burnaby	Internet	1 day ago
North Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 3 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  CodeRed333 (@3Code3Red3) reported 7 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Jessy (@CoachDhillon) reported 9 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Eric Machado (@heyericm) reported 11 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  AM (@_TPE_TW_) reported 21 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  JD (@CoachDhillon) reported 24 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Marshall Mills (@MarshallsMills) reported 25 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  David Finnis 🚴 (@ilovethearts) reported 26 minutes ago from Vancouver, British Columbia

  I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

• 
  Jess (@jessicayhkim) reported 28 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Matt Bishop (@MattBishopL3) reported 29 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  Shan Cajucom (@123shinshan) reported 31 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Jeanne (@Meanchef) reported 33 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  #IndianStatus531 (@BlueCedarAngel) reported 35 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  kelly (@kellymanloves) reported 41 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  Kiefer Abram (@kikithekrakra99) reported 44 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Jay Holtslander (@j_holtslander) reported 54 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  G (@GugzP) reported 57 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Tom Alexander (@_TJAlexander) reported 58 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Marian S. (@MarianRLS1985) reported 59 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Eva Pang (@oneweedram) reported 60 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pᴀᴜʟ Dᴀᴠɪs #ᴏɴʟɪɴᴇsᴀғᴇᴛʏ #privacy (@pauldavisSNS) reported 6 minutes ago

  @Rogers @RogersHelps Two agents One hour fifty minutes No resolution -> and I need to call back?? Because the agent said they cannot call us back. ALL in an effort to help YOU keep my mom as a customer.. The definition of irony #rogers

• 
  Nadalie (@nadaliebardo) reported 9 minutes ago

  @RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?

• 
  JMB (@jmb_photography) reported 12 minutes ago

  @Rogers knows how to reward loyalty…customer of 20+ years…internet rates go up ~$8 every year. I want a new phone after 3 years of the same phone. Must upgrade plan just so I can get a new phone? Will be an extra $30/month?!?!? Will be losing my whole family as customers

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 13 minutes ago

  @dbhoops_ @RogersHelps @Rogers Don’t waste your time. Rogers has become useless after they contracted out to useless 3rd world countries their customer service. I cancelled all my services after 47 years with them.

• 
  Fezco (@Nikumi87) reported 16 minutes ago

  @RobFai @Rogers You didn't hang up on them within the first 10 seconds?

• 
  Ronnie Turner (@TookARonTurn) reported 18 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Hahahaha wtf is this post. It’s a cool photoshop that’s been done by all teams, in all sports, for years now. Clearly any fan knows he hasn’t pitched yet. This is mind boggling just delete it now.

• 
  Alp Deniz (@alpdenizdeveci) reported 19 minutes ago

  @RogersHelps I called that number 15 times where no one replied to me, anything else that will actually help me?

• 
  Jim Allan (@Jet_Wash) reported 23 minutes ago

  @RogersHelps Honesty, WTF is going on with the service? For the last 2 days, its been on again, off again. Mostly off. Which makes using the internet and TV problematic.

• 
  Just call me....Duff (@jim_duffus) reported 23 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Is he or is he NOT a #bluejay. Whats the issue?

• 
  opt1mu5-pr1m3 (@Opt1mu5P) reported 24 minutes ago

  @KellyHrudey @Rogers @Sportsnet you guys just keep ******* up more an more and I can’t wait for even more ppl to cancel their subscriptions