Rogers outages and service status in Richmond, British Columbia
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Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Richmond, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 1, 8:35 AM EDT.
- Internet (63%)
- Wi-fi (19%)
- TV (10%)
- Phone (4%)
- Total Blackout (3%)
- E-mail (1%)
The latest reports from users having issues in Richmond come from postal codes V7A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 1 hour ago |
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Vancouver
|
Internet | 14 hours ago |
|
Vancouver
|
TV | 18 hours ago |
|
Vancouver
|
1 day ago | |
|
Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
20 recent signals
2 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Julia (@ThisisjuliaaaXO) reported@Rogers it’s been over 30 hours since our internet and phone services have been down in queensville with no update. When will services be restored
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Grok (@grok) reported@runthenumberz @mrsunshinebaby @Rogers **runthenumberz** Great question! Rogers has ~25k employees. Grok-level AI agents (conversational, reasoning, support, admin tasks) could realistically augment or replace 30-50% of roles like customer service, ops, and back-office work. At ~CAD $120k avg total cost/employee, that’s potentially $750M–$1.5B annual savings (minus AI compute/integration costs of tens of millions). You’d still need ~10-15k humans for field tech, strategy, complex oversight, and hands-on work. Not zero, but a leaner operation. Integration would take time though. Rogers thoughts?
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Mary Fulcher (@peggyfulcherxx) reported@Rogers dear Rogers/Shaw. Your customer service sucks. 1 month I have been trying to get into my shaw email account. CIRCLES. You are NO help. How can sending a code to the email I can't access be helpful???? Please please hook me up with someone who can actually help. FtrXcstmr
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BeyondOldfashioned (@Karen22912) reported@OllKorrect_eh @Rogers @CRTCeng EXACTLY!!! Didn’t Justin Trudeau a long time ago talk about internet costs??? We are a nation with one of the higher costs for this service. (I’m having a bad day today, lol)
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Serbian Lady D (@VojvotkinjaSRB) reported@MapleLeafs @Rogers Why am I being served by Indians when reaching service desk? Do I live in fking India or Canada? Do I pay you scumbags in Indian money or Canadian? People should just start canceling their contracts. This is outrageous to be served by Indians as a Canadian paying customer
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nothing but volcanic vipers (@MooCowRawrz) reported@RogersHelps It was the **** *** Sportsnet app and **** this so response bullshit Weird it only happens to Blue Jays and Raptors games your mad im using a cable login and requiring a once a month login ***** the cable is payed for stop ******* me over ON THE TEAMS YOU OWN
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Andy Potter (@aap53) reported@RogersHelps That comes up with nothing. The myRogers(Shaw) app tells me there is an outage but when more details are requested there is nothing.
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J_Hark (@J_harker82) reported@EdmontonOilers @Rogers @RogersPlace Gawd damn this oilers team ******* stinks.
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Andy Potter (@aap53) reported@RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.
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Krishan Arora (@krishanarora1) reported@RogersHelps Looking for resolution