Rogers outages and service status in Richmond, British Columbia

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Full Outage Map

Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 31, 3:29 AM EDT.

Internet (59%)
Wi-fi (18%)
TV (10%)
E-mail (5%)
Total Blackout (5%)
Phone (3%)

The latest reports from users having issues in Richmond come from postal codes V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond	Baseline
May 30, 5:40 PM EDT	0	0	0
May 30, 6:00 PM EDT	0	0	0
May 30, 6:20 PM EDT	0	0	0
May 30, 6:40 PM EDT	0	0	0
May 30, 7:00 PM EDT	0	0	0
May 30, 7:20 PM EDT	0	0	0
May 30, 7:40 PM EDT	0	0	0
May 30, 8:00 PM EDT	0	0	0
May 30, 8:20 PM EDT	0	0	0
May 30, 8:40 PM EDT	0	0	0
May 30, 9:00 PM EDT	0	0	0
May 30, 9:20 PM EDT	0	0	0
May 30, 9:40 PM EDT	0	0	0
May 30, 10:00 PM EDT	0	0	0
May 30, 10:20 PM EDT	0	0	0
May 30, 10:40 PM EDT	0	0	0
May 30, 11:00 PM EDT	0	0	0
May 30, 11:20 PM EDT	0	0	0
May 30, 11:40 PM EDT	0	0	0
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0
May 31, 1:40 AM EDT	0	0	0
May 31, 2:00 AM EDT	0	0	0
May 31, 2:20 AM EDT	0	0	0
May 31, 2:40 AM EDT	0	0	0
May 31, 3:00 AM EDT	0	0	0
May 31, 3:20 AM EDT	0	0	0
May 31, 3:40 AM EDT	0	0	0
May 31, 4:00 AM EDT	0	0	0
May 31, 4:20 AM EDT	0	0	0
May 31, 4:40 AM EDT	0	0	0
May 31, 5:00 AM EDT	0	0	0
May 31, 5:20 AM EDT	0	0	0
May 31, 5:40 AM EDT	0	0	0
May 31, 6:00 AM EDT	0	0	0
May 31, 6:20 AM EDT	0	0	0
May 31, 6:40 AM EDT	0	0	0
May 31, 7:00 AM EDT	0	0	0
May 31, 7:20 AM EDT	0	0	0
May 31, 7:40 AM EDT	0	0	0
May 31, 8:00 AM EDT	0	0	0
May 31, 8:20 AM EDT	0	0	0
May 31, 8:40 AM EDT	0	0	0
May 31, 9:00 AM EDT	0	0	0
May 31, 9:20 AM EDT	0	0	0
May 31, 9:40 AM EDT	0	0	0
May 31, 10:00 AM EDT	0	0	0
May 31, 10:20 AM EDT	0	0	0
May 31, 10:40 AM EDT	0	0	0
May 31, 11:00 AM EDT	0	0	0
May 31, 11:20 AM EDT	0	0	0
May 31, 11:40 AM EDT	0	0	0
May 31, 12:00 PM EDT	0	0	0
May 31, 12:20 PM EDT	0	0	0
May 31, 12:40 PM EDT	0	0	0
May 31, 1:00 PM EDT	0	0	0
May 31, 1:20 PM EDT	0	0	0
May 31, 1:40 PM EDT	0	0	0
May 31, 2:00 PM EDT	0	0	0
May 31, 2:20 PM EDT	0	0	0
May 31, 2:40 PM EDT	0	0	0
May 31, 3:00 PM EDT	0	0	0
May 31, 3:20 PM EDT	0	0	0
May 31, 3:40 PM EDT	0	0	0
May 31, 4:00 PM EDT	0	0	0
May 31, 4:20 PM EDT	0	0	0
May 31, 4:40 PM EDT	0	0	0
May 31, 5:00 PM EDT	0	0	0
May 31, 5:20 PM EDT	0	0	0
May 31, 5:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Wi-fi	14 hours ago
Burnaby	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

9 recent signals

14 hours ago

Burnaby

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

Eric Machado (@heyericm) reported 4 minutes ago from Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 13 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Cameron Williams (@Wasgo) reported 16 minutes ago from Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
JD (@CoachDhillon) reported 16 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Morgane Oger (@MorganeOgerBC) reported 21 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Jody Vance (@jodyvance) reported 22 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Elana Shepert 🇺🇦 (@elanashepert) reported 23 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Kiefer Abram (@kikithekrakra99) reported 25 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
Eva Pang (@oneweedram) reported 28 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
Brandon Crowe *Burner (@BrandonCrowe97) reported 30 minutes ago from Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 31 minutes ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
Patrick Pemberton (@P2_602FM) reported 36 minutes ago from New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
Jay Holtslander (@j_holtslander) reported 37 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
b i a ☆ (@biayvr) reported 38 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Kiefer Abram (@kikithekrakra99) reported 43 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Marshall Mills (@MarshallsMills) reported 46 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Matt Evans (@Thatmattevans) reported 47 minutes ago from West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 51 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Kiefer Abram (@kikithekrakra99) reported 55 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
Patty Friesen (@FriesenPatty) reported 59 minutes ago from Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Martin (@O_Grech_kin) reported 5 minutes ago
@RogersHelps @Rogers Had connection issues for months now. I have contacted you in the past regarding this. I was told to contact your bundle team who never answers. I just did online chat and your agent gave me the run around. I just need a modem upgrade. Can someone help me?
JVDFarms (@JVDFarms) reported 5 minutes ago
One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well
SueCanada 🐧🐧 (@ONTLLs) reported 5 minutes ago
@dhewlett @Rogers Oh oh... if Hewlett yells for Zelenka, you guys are in big trouble! Good luck @Rogers
chris (@whiteboywork) reported 9 minutes ago
@Rogers *** your internet stability issue ... every 5 mins its crashing
Bonnie Lee (@stitchlady) reported 11 minutes ago
@RogersHelps @TheKarltopia Rogers used to have a callback option -it was very convenient but it was discontinued a little while ago. Too bad.
Seeking Signal (@SignalChasing) reported 11 minutes ago
@PsudoMike @Rogers @airalocom Roaming is outrageously expensive. No argument there. But general telco services have gotten very affordable and high quality in Canada. For example, plans are now in the $30-50 range for unlimited talk, text, and 100 GB of data. I’m not sure why you’re complaining. Where are you getting better service?
1S ry (@ryleeshaetv) reported 12 minutes ago
why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers
Beck (@MoneyandBeck) reported 12 minutes ago
@RogersHelps is there any issues involving poor audio quality right now.?When I switch over to apps available (ie. YouTube/ Prime/ Netflix) the sound quality is awful
Michael DelPiero (@MikeDelpieroX) reported 12 minutes ago
@wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.
Nosrep Ekafa (@nosrepekafa) reported 12 minutes ago
@Rogers why do you guys suck so bad?! Hours wasted on your customer service today just to be put on hold for the 10th time. Absolutely brutal! I’m a new client and already wanna cancel.