1. Home
  2. Companies
  3. Rogers
  4. Richmond
Rogers

Rogers outages and service status in Richmond, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 26, 4:39 PM EDT.
  • 56% Internet (56%)
  • 17% Wi-fi (17%)
  • 14% TV (14%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 2% Phone (2%)

The latest reports from users having issues in Richmond come from postal codes V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

CityProblem TypeReport Time
Vancouver E-mail 8 hours ago
Vancouver TV 14 hours ago
Vancouver Internet 2 days ago
Vancouver Wi-fi 2 days ago
Vancouver Wi-fi 2 days ago
Vancouver Internet 4 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bluesparky666
    FTP/ACAB 🍉 (@bluesparky666) reported

    I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.

  • ScottPolhamus
    Scott (@ScottPolhamus) reported

    @RogersHelps For one of the largest companies in Canada I’m shocked at the service tbh. Sometimes I think bell and rogers take too much advantage of their government protected monopoly

  • aap53
    Andy Potter (@aap53) reported

    @RogersHelps I have spoken to them on more than one occasion and there has been no resolution.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @JMCInformation @Rogers That’s for the info @JMCInformation , I will also contact them with my issue. Even though I canceled all Roger’s services after almost 50years because of their horrible customer service after they layed off staff and contracted customer service to 3rd world countries.

  • soul_supplier
    Soul Supplier (@soul_supplier) reported

    @RogersHelps I've done this already. They last told me that I would have to update to a more expensive plan ( a business router) in order for my service to work consistently. Sounds like u guys are trying to scam

  • squirtldmishrts
    squirtldmishrts (@squirtldmishrts) reported

    @RogersHelps @Sportsnet fix your game feed. Your background ads are messing with the quality. Can't see the ball, bat, batter or all three.

  • Pix_xtar
    Pixxsta (@Pix_xtar) reported

    I hate you @rogers you are terrible a tornado comes by for the first time in 30 years and you shutdown for 6 hours giving me automated phone call responses and than one of you’re employees cal me to ask if I wanna upgrade my plan or whatsoever

  • EMSIJason
    Jason Hoffman (@EMSIJason) reported

    @RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @_RanjanSoni @Rogers Everyone has the same issue. I was told by Rogers that they basically want you to do everything yourself online on their website!