Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	13 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Internet	1 day ago
Vancouver	TV	4 days ago
Vancouver	Internet	5 days ago
North Vancouver	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jody Vance (@jodyvance) reported 45 seconds ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Dusty Kelly (@dustykelly) reported 6 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  CodeRed333 (@3Code3Red3) reported 7 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  Jessy (@CoachDhillon) reported 13 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Matt Evans (@Thatmattevans) reported 21 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Matt Evans (@Thatmattevans) reported 23 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Riaz Meghji (@RiazMeghji) reported 24 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  Sheila Morissette (@sheilamoris) reported 28 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Joel Preszcator (@jpresz) reported 30 minutes ago from Vancouver, British Columbia

  @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

• 
  Kiefer Abram (@kikithekrakra99) reported 38 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Cameron Williams (@Wasgo) reported 39 minutes ago from Vancouver, British Columbia

  @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 40 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Kevin (@604kev) reported 42 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  JESSICA💋 (@keeponsmilingu) reported 48 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Jason Michael (@JayGarfs) reported 51 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 51 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  Kiefer Abram (@kikithekrakra99) reported 54 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Ronald Swizzler (@stuffapproved) reported 56 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  kelly (@kellymanloves) reported 56 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 56 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick (@NickB1016) reported 4 minutes ago

  Just a steady chain of unfathomably bad decision making from @Rogers lately…

• 
  fuhago (@fuhago) reported 6 minutes ago

  @RogersHelps Customer Service

• 
  Manan Sood (@Manansood20) reported 8 minutes ago

  @RogersHelps @Rogers How can your representative promise that this would be disputed, but now no one is taking responsibility ? WHAT A SCAM I’ve already spent almost an hour dealing with this and don’t have another hour to repeat the same issue.

• 
  Thats The Play (@ThatsThePlay) reported 11 minutes ago

  @BenLypka @Rogers Absolutely no proof that this ****** schedule release video used any funds from closed down radio stations.

• 
  F-Word Scissorhands (@The_Dumbening) reported 16 minutes ago

  @settofaze @Rogers Please Note: I am not in favour of it getting cancelled (**** Rogers and everything they've done the last 12 mos)

• 
  Corey Herscu (@coreyherscu) reported 16 minutes ago

  It should be illegal for @Rogers to dodge customer service complaints as it does.

• 
  Aakash (@aakashkapadia) reported 17 minutes ago

  @RogersHelps hangs up on you after an hour because they know you have nowhere else to go. Peak Canadian monopoly behavior. Zero accountability, extortionate pricing, and third-rate support. Burning my money would be more satisfying. #rogers

• 
  Dave Allen (@zeissikon1) reported 18 minutes ago

  @RogersHelps @suefarah_ You don’t have a phone support team. It’s insanely difficult to reach someone at @RogersHelps (insanely is putting it mildly).

• 
  smithers (@smithers1972) reported 18 minutes ago

  @TheHockeyNews The #Nhl does not like @Canada so Gary bettman can go **** himself Quebec should have had a team 15 yrs ago @Rogers probably has something to do with this garbage

• 
  mags (@magsdabomb) reported 20 minutes ago

  @Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consistently trying. Ombudsman info please