Rogers Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  CodeRed333 (@3Code3Red3) reported 7 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Matt Evans (@Thatmattevans) reported 8 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Benny Yau (@MrBennyYau) reported 10 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Jeanne (@Meanchef) reported 15 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  CodeRed333 (@3Code3Red3) reported 20 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  RuthlessBC (@RuthlessBC) reported 24 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Patty Friesen (@FriesenPatty) reported 26 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  CodeRed333 (@3Code3Red3) reported 26 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Shan Cajucom (@123shinshan) reported 27 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Sia Adjudani (@Sia_Adjudani) reported 30 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Patrick Pemberton (@P2_602FM) reported 31 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Dusty Kelly (@dustykelly) reported 33 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Jenn Della (@JennPWasHere) reported 37 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  Tom Alexander (@_TJAlexander) reported 40 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  Matt Evans (@Thatmattevans) reported 43 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  JESSICA💋 (@keeponsmilingu) reported 50 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Kiefer Abram (@kikithekrakra99) reported 51 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 52 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

• 
  Ace Cabebe (@HeyItsIan14) reported 55 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  Patty Friesen (@FriesenPatty) reported 60 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph A. (@Steph_A_37) reported 3 minutes ago

  @RogersHelps how is the cable outage in #Caledon going?

• 
  Sumaiya (@SumaiyaAh) reported 3 minutes ago

  Been trying to cancel @Rogers for the last two months. Every time there is a new excuse. And now dealing with an *** customer service person.

• 
  Shana-Marie (@Tryphyna) reported 3 minutes ago

  @RogersHelps But since your team hadn't given me the tracking, & purolator didn't tag my door...I had NO IDEA. This upgrade experience has been the worst I've ever had, and I'm actually considering buyers remorse and canceling Rogers. I can pay too much for too little anywhere. Change my mind

• 
  R L Raymond (@R_L_Raymond) reported 7 minutes ago

  @RogersHelps Already called in. No ETA, no solution. Area outage. So sorry. Short downtime understandable; hours, not really.

• 
  Jen (@RadAssJen) reported 7 minutes ago

  @Rogers how is it possible that only new activations can get the $50/month plan for 20GB but a 10 year customer can't?

• 
  Denise (@justmenatural) reported 11 minutes ago

  @RogersHelps seriously feels that $16.05 credit justifies network issues since the spring when I started calling in. 2 children homeschooling and consistently being kicked out of their classes. One w/ papers due. And to make it worse ... they jacked up their prices. #timetoswitch

• 
  Kady Callahan (@Kadyeighty) reported 14 minutes ago

  @RogersHelps can you help me with a billing problem? Also. It says on my bill that my home phone has been cancelled. What's up with that??

• 
  Ohmare Q (@Ohmare_Q) reported 15 minutes ago

  @Rogers @RogersHelps I've been a customer for over 20 years. The simplest part of my move was supposed to be moving my services, but because I have a "grandfathered" tv package I'm being asked to be moved over to Ignite TV where I lose 200+ channels and pay more? Can someone help

• 
  sweetXintruder (@sweetXintruder) reported 20 minutes ago

  @RogersHelps wondering if there’s an outage in Hamilton or if bell (while they’re installing their fibe network) could have hit something because our cable/internet is down

• 
  BROMLEY 🇨🇦🇨🇦 (@ITZBromley) reported 23 minutes ago

  **** I STILL HAVE @Rogers dial up internet