Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Wi-fi	18 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  CodeRed333 (@3Code3Red3) reported 45 seconds ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  Sheila Morissette (@sheilamoris) reported 6 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Ronald Swizzler (@stuffapproved) reported 11 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  Jess (@jessicayhkim) reported 14 minutes ago from Vancouver, British Columbia

  @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 18 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Jason Michael (@JayGarfs) reported 24 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  G (@GugzP) reported 28 minutes ago from West Point Grey, British Columbia

  @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

• 
  Jody Vance (@jodyvance) reported 38 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Jua (@juadog) reported 41 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  Jeanne (@Meanchef) reported 42 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  b i a ☆ (@biayvr) reported 42 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Jay Holtslander (@j_holtslander) reported 42 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Eva Pang (@oneweedram) reported 44 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  CC (@golfercruz) reported 48 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Sia Adjudani (@Sia_Adjudani) reported 48 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  crankin (@rankinacameron) reported 50 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 50 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  Cam & Nicole (@travelcanucks) reported 55 minutes ago from North Vancouver, British Columbia

  Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

• 
  Morgane Oger (@MorganeOgerBC) reported 58 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 58 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  24 (@tishoncf) reported 7 minutes ago

  I have to say I dont blame @BlueJays I blame @Rogers for not investing enough for a team that led you to the world series last year. This is poor business decisions.

• 
  ward wilson (@DJWardWilson) reported 7 minutes ago

  @RogersHelps this has happened MULTIPLE TIMES. sporting events & network shows. last night I tried to watch Vancouver Canucks vs Vegas Golden Knights on SportsNet Pacific (SNP) while out. also Edm v Utah on SN1 not possible do I now have to pay more to watch shows away from home?

• 
  Zahid Ahmed (@ZahidAhmedtngq) reported 11 minutes ago

  @RogersHelps I have networks issue everywhere . And I face problem. Making call even I have 5g also this is the worst Fido networks

• 
  Trevor Harris (@THarris1519) reported 14 minutes ago

  Anyone else with Rogers and have no service with their phone showing SOS? Just noticed this on my phone. @RogersHelps

• 
  Swapnil Ghaywat (@CanadianSwaps) reported 15 minutes ago

  @Rogers such a bad service and worst wait time to get connected with customer service. Specially in Oakville, Ontario area. #Ontario #Oakville #GTA

• 
  AJ (@Gradsen) reported 23 minutes ago

  @RogersHelps Thanks. I have to cancel as rogers increased my pricing by 3x.

• 
  Jonathan Spivak (@jonsp01) reported 24 minutes ago

  @RogersHelps Rogers Xfinity Streaming App (RXSA) doesn't stream live TV nor plays back saved programs from the cloud PVR on Android 16 (cell phone & tablet). My old S8 phone running Android 9 has no problems with the RXSA. This problem was fixed, now it's an issue again?

• 
  Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported 25 minutes ago

  @TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.

• 
  Mike Drake (@MikeD340706) reported 26 minutes ago

  @RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous

• 
  Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 34 minutes ago

  @RogersHelps i don’t know i called the customer service number showed them everything, i didn’t even know there’s a win back team and customer care. They are supposed to tell me the difference not otherwise