Rogers Outage Report in Richmond, British Columbia
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The latest reports from users having issues in Richmond come from postal codes V6Y, V7C, V6X and V7E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Burnaby |
Internet | |
| Burnaby |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Phone | |
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Morgane Oger
(@MorganeOgerBC) reported
from
Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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kelly
(@kellymanloves) reported
from
Vancouver, British Columbia
@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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CC
(@golfercruz) reported
from
Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ramandeep Singh
(@Ramande76088842) reported
@Rogers @RogersInternet In call with rogers for 2hrs, getting my call transferred to multiple departments but no one is helping!!!! You're unable to provide internet or any alternative. Your team is saying it's going to take 1week. I'm WFH Need help URGENTLY!!! SUCH A SHAME!!
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🇨🇦Matthew Dunn🇨🇦
(@the905arts) reported
@Rogers with it being announced that there is a stand alone 5G network. Is there anything that needs to be done on 5G phones? Will there be a new logo on our phones like 5GSA or will we not notice a difference as consumers
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a m👀se
(@rollickster) reported
7th Cable Disruption of the Day. Easily the 100th since December What’s happened to @Shawhelp ? They Used To Be A Reliable Company, but it’s like they’ve given up on decent service and are just killing time until the @Rogers Takeover These New Cable Boxes are a Joke 😡
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SL McIntosh 🇨🇦 🇺🇦 #StandWithUkraine
(@Mcatlady54) reported
It seems it’s time for @rogers Ignite cable tv outage in Northeast London ON. This is becoming weekly event. And I’m paying more! Any @Bell TV users comment on their reliability? Getting sick of spending hr/wk dealing w same problems @RogersHelps
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Tashey Tashey
(@theywadd) reported
@Rogers the poorest customer service ever always giving hard time to customers and never resolving their issues.I am done with ROGERS,poor internet =poor customer service..BYE BYE. ROGERS.NEver do business with Rogers
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#SupporterNiLeni
(@Lurker12312) reported
@Rogers Is internet service down in Brampton, please? 😭😭😭😭
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Stephen
(@Skimch1) reported
@Rogers internet is down in North York. Rogers tech support told me they estimate it will be down for the next 8 hours...... smfh
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Samantha
(@perezamado1174) reported
Hey @RogersHelps can you advise if there’s an outage in North York? All channels show a black screen…and you recently increased the price without warning??
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Jesse Stone
(@stone4prez) reported
@Samsung my phone cooled down immediately @Rogers
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Dhruv Misri
(@misridhruv) reported
@Rogers @RogersHelps I don't have internet for almost 2 days now even after a technician came over today. The person I spoke to in customer service was very rude and unhelpful and refused to pass me to a supervisor saying he is the boss and his boss is rogers and has no one above