Rogers Outage Report in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (13%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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Joel Preszcator
(@jpresz) reported
from
Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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chill1970
(@plsbekindtoall) reported
@RogersHelps Yeah yeah. I spent 7 hours. Yep 7. Never agreed to charge. Told the rep to go back over "recorded" conversation. They said they couldn't. Never agreed to charge. That's robbery.
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Try it this way, maybe
(@PaulyHughes) reported
@Rogers Like disconnecting services to poor, vulnerable families? You hypocrites. Helping a family with 3 kids have their phone reconnected after you disconnected their service. It is a nightmare & all over $127.69. We're all in this together, 'eh? #cdnpoli @CRTCeng #topoli #onpoli
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GIZMO W53
(@Gizmowhelan53) reported
This is ridiculous! At what point did I start working for @rogerstv? The guy shows up and hands me a bag so I can hook this **** up myself? I could’ve just picked it up instead of waiting here all day. Why isn’t he installing this? Just brutal! @RogersHelps
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Samantha Fritz
(@SamVFritz) reported
Question: @Rogers - why do customers receive endless messages re: products + services, but are NEVER notified when service is conducted in the area? On behalf of those who WFH, a heads up is appreciated! Otherwise it’s a frustratingly ineffective work day. #customerexperience
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Lucy Little
(@MorrisseyLucy) reported
Update: someone finally responded and the chat died w/ this message appearing, "You can not access this page without being directed here by a Rogers customer care representative." @rogers @RogersHelps #Rogers #fail
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Tyler
(@massivenarc) reported
@Brucelives Hey @RogersHelps don’t mess my friend around. This is exactly why I don’t have any of your garbage products.
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DJ Phoenix
(@DJPh03NiX) reported
@RogersHelps Yes. Tried 3x via the mobile app and Kept getting an error saying payment could not be processed. I tried via desktop and website and the Payment worked so seems to be an issue with the app.
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Thomas Ndayiragije (He, Him, His)
(@tndayiragije) reported
@Brightstar now claims my device is not covered yet @RogersHelps @AboutRogers confirmed my device protection has never been interrupted
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GailChaddockCostello
(@chaddockcostelo) reported
@Rogers (Thunderbird store/Langley) tells me 1) My plan doesn't qualify 2. Need upgrade to qualify to add service for watch 3. Can't guaranteed watch w/be added even with upgrade 4. "not easy to do" & asked multiple times 'where I bought the watch ?? 2/2
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Alex Bardsley
(@AlexBardo) reported
@RogersHelps having connection issues - is there a service interruption (internet) in the Saint John area?