Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Richmond, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 15, 9:56 AM EDT.
- Internet (68%)
- Wi-fi (11%)
- Total Blackout (8%)
- Phone (6%)
- TV (4%)
- E-mail (3%)
The latest reports from users having issues in Richmond come from postal codes V7A and V7E .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 2 hours ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Vancouver
|
Total Blackout | 2 hours ago |
|
Vancouver
|
Wi-fi | 4 hours ago |
|
Vancouver
|
Internet | 5 hours ago |
|
Vancouver
|
TV | 10 hours ago |
Nearby cities with recent reports
16 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Jenn Della (@JennPWasHere) reported from Delta, British Columbia@RogersHelps @Rogers I did but you didn’t help me.
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Queen of Angels (@Chr155y_333) reported@MichelleRempel @KellyDeRidderMP @Rogers Michelle, why are you the only one talking about this?? They are a federally regulated employer who are operating in bad faith while undermining Canadian democracy by shutting down local news talk radio stations.
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Nick 🇺🇸🇺🇦🇮🇱 Say 🚫 to ☭ (@nickfromnorwood) reported@GiantBlueRing @Rogers @BlueJays Nobody listens to the Jays.... Rogers is too cheap to send the announcers to the road games (hence the reason Joe Bowen retired) and the team is horrible. Only reason they made the World Series last year was sheer luck.
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NickyJitsBC (@NickyBCjits) reported@Rogers fix your ppv stream! I didn’t pay 80 bucks for pixels
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Canadian Rositta 🇨🇦 (@wheresrosinow) reported@RogersHelps Yesterday marks TWO weeks of Intermittent service. A phantom service person was to show up yesterday. Asking said, phantom. Service hit and miss today. ROGERS HAS RUINED WORLD CUP FOR US. IT IS UNFORGIVABLE. NOW ON HOLD 45 MINUTES.
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Tanbir From Surrey (@TanbirRana94) reportedWaking up the last few days without sports talk radio is like an alcoholic not drinking on the weekend. Im getting cold sweats in the morning, and my family and friends tell me I’ve been very toxic to be around!! **** you @Rogers #Bellletstalk
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@RogersHelps I sent a DM. No response, so I filed a CCTS complaint and have reached out to news agencies to get answers and potential compensation.
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Vandana Bhalla (@vandana_bhalla) reported@RogersHelps I wonder if other people have experienced the same problem?
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Carl Perkins (@Stagger1Lee2) reported@RogersHelps @SuckMySocks12 This is a nationwide issue. I couldn’t watch the World Cup and all my other recordings the sound was going in and out. Terrible service
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@RogersHelps @missunderstxxdx Rogers is a bad company no one sign up with them please we need to make them quit or go bankrupt
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firoozeh tale (@firoozehtale) reported@Rogers I've spent over 3 hours on phone since Saturday to schedule installation of my Roger's internet modem. It's been a horrible experience so far. I'm basically paying for internet that I've not received yet, and don't know how long more I have to wait for an agent to respond