Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Burnaby, Richmond, and New Westminster.

City	Problem Type	Report Time
North Vancouver	Internet	32 minutes ago
North Vancouver	Internet	2 hours ago
Vancouver	Phone	4 hours ago
Vancouver	Internet	5 hours ago
Vancouver	Internet	8 hours ago
Vancouver	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Vasily Podgoalzin (@Rparmarr89) reported 3 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Jua (@juadog) reported 4 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  b i a ☆ (@biayvr) reported 5 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Sheila Morissette (@sheilamoris) reported 7 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 13 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  Matt Evans (@Thatmattevans) reported 22 minutes ago from West End, British Columbia

  @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

• 
  Morgane Oger (@MorganeOgerBC) reported 22 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  Kevin (@604kev) reported 24 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Jessy (@CoachDhillon) reported 25 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Matt Bishop (@MattBishopL3) reported 26 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  Benny Yau (@MrBennyYau) reported 32 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  Jay Holtslander (@j_holtslander) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  CodeRed333 (@3Code3Red3) reported 37 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  Eric Machado (@heyericm) reported 37 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  Jason Michael (@JayGarfs) reported 43 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  CodeRed333 (@3Code3Red3) reported 49 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Eva Pang (@oneweedram) reported 49 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Sia Adjudani (@Sia_Adjudani) reported 55 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Kiefer Abram (@kikithekrakra99) reported 57 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Borgan (@Borgan101) reported 5 minutes ago

  @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

• 
  Elvira Lount (@elviralount) reported 5 minutes ago

  @RogersHelps waiting an hour and a half in the phone for cable tv technical support. What happened to your call back service? Why the delay?

• 
  Ziv Rivkis (@ZivRivkis) reported 5 minutes ago

  @zukkyzee @Rogers Outage seems to be everywhere, however, their as ever useless outage map says nothing about it. Chat support confirmed "major node outage" but that's about it. SE here.

• 
  Matthew B (@CavalryCanuck) reported 6 minutes ago

  @Rogers it sure would be nice if there was a sports radio station in Vancouver so I can hear about of this is a good or a bad thing.

• 
  Sam Glass 👨‍🍳🇨🇦 (@ChefSamGlass) reported 6 minutes ago

  Hey @Rogers @RogersHelps I've sent you a DM and am still awaiting a response. I've wasted almost 2 hours trying to solve a billing issue. I've dealt with 4 agents today already, being passed from one to another. What gives ? #customerservice is terrible.

• 
  That Kyle Guy (@RyD3R_) reported 13 minutes ago

  @Rogers funny how you can disconnect someone at 7:55 than send everyone home at 8 when people are trying to talk to someone and figure their bills out.. Yet sales, and other departments are open till 10 and tech support is 24/7. Sucks shaw got bought out. Shaw was awesome

• 
  Jo (She\Her)🇨🇦 (@jmckay2508) reported 14 minutes ago

  WTF! @fordnation @Rogers is about to show YOU their lil'wire brush. Take that shot at Poilevre's seat now - OR???

• 
  Karl (@KennedyKreep) reported 14 minutes ago

  @RogersHelps "Our hands are tied" should be @Rogers new slogan. Who cares if you're a loyal customer of 35 years, Our hands are tied...

• 
  Kieran W (@WeberK94) reported 15 minutes ago

  .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year

• 
  Bluebird (@BluebirdX11) reported 16 minutes ago

  @RogersHelps Not a small number in SW it is pervasive based on those I’ve spoken with. So the marker on the website calling this a small SE problem is not true.