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Rogers outages and service status in Richmond, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 23, 10:32 PM EDT.
  • 67% Internet (67%)
  • 19% Wi-fi (19%)
  • 7% TV (7%)
  • 4% Phone (4%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

The latest reports from users having issues in Richmond come from postal codes V6Y and V7A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.

CityProblem TypeReport Time
Vancouver Internet 19 hours ago
Vancouver Internet 1 day ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 3 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @RogersHelps You made the choice. 14 days to resolve this issue. I called multiple times to resolve and you were full of promises until someone decided I could no longer speak to your reps. You needed my husband’s input prior to telling me where the router was. Not state secrets, a router.

  • deeprathi
    WeTheNorth (@deeprathi) reported

    @Rogers The problem is that your network is having enough speed to browse that portal 😡 and it’s not today. It’s ever green. I loggged a ticket a year or so ago and is still open but no one bothered to even close the ticket ; leave aside resolve

  • yenta_girl
    sposa (@yenta_girl) reported

    @RogersHelps It was but at 10:14 it shut down again....16:15 back on

  • yenta_girl
    sposa (@yenta_girl) reported

    @Rogers we live in Thornhill our internet is out....is something going on ...is there an outage...tried rebooting but nothing

  • DenySully
    Deny Sullivan 🇨🇦 (@DenySully) reported

    Trying to cancel @Rogers plan and the agents keep dropping the call before it can be completed. Always after they pitch counter-offers. Extremely shady

  • ToddHeintz
    Todd Heintz🇨🇦 (@ToddHeintz) reported

    @Rogers @Canucks Literally in the middle of the shootout your network cuts out for the 10th time today. I’ve had enough of paying $200 a month for this garbage. I want my money back. Absolute garbage. #refund @CRTCeng

  • HAC_N800
    Harold and Jean (@HAC_N800) reported

    @RogersHelps Any issues in NW Calgary.. internet speeds are really slow. Xfinity app says I’m getting 27mbs on my 1.5gb plan.. tv occasionally breaking up. Have reset modem twice..

  • onkhouse
    tuart onkhouse (@onkhouse) reported

    @RogersHelps i cant find any info about my account or plan not even a welcome email how rude!

  • itsrushin
    Zed (@itsrushin) reported

    @Rogers another outage, you guys are actually dog ****.

  • cy686phtsl
    Peter Young (@cy686phtsl) reported

    @RogersHelps The representative informed me that the minimum suspension period is six months. I explicitly told him that in that case, never mind, I do not wish to proceed with the suspension.