Rogers

Rogers Outage Report in Richmond, British Columbia

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The latest reports from users having issues in Richmond come from postal codes V7C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 01/15/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, Richmond and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaNew Westminster Phone
CanadaBurnaby Phone
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • P2_602FM Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • kellymanloves kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • StampieRuns Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • BrandonCrowe97 Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ggggg48 Ggggg (@Ggggg48) reported

    @RogersHelps How about the people that need the network to work? Basically lost a full day of work because of this. Will we get credits/compensation?

  • AMERICARDO Ricardo 🇨🇴🇨🇦🌍 (@AMERICARDO) reported

    @Rogers @aredlight1 My phone still not working! Help please.

  • phil_sharma Phil Sharma (@phil_sharma) reported

    @RamKaY_ @RogersHelps Hmmm... now try resetting network settings 😜

  • CoffeeChatEnt Coffee Chat (@CoffeeChatEnt) reported

    @RogersHelps You are clearly incompetent garbage. Perhaps hire techs with actual certifications going forward.

  • untimelythought Nichteinmenschlichfrau (@untimelythought) reported

    @RogersHelps Last month is internet for the whole day, and you still managed to overcharge until I called your office. Today is phone network - I can't even make any phone call.

  • kkathrynhutson k (@kkathrynhutson) reported

    @RogersHelps I have to pickup curbside orders and I can’t even do that because I can’t call them to let them know I’m there. It’s coming up to 20 hours with no service! @Rogers

  • DeepakBassi Deepak Bassi (@DeepakBassi) reported

    Hey @RogersHelps get your **** together. This is embarassing and I hope your going to credit major money for this inconvenience

  • scarletdiva12 LA Penn (@scarletdiva12) reported

    @RogersHelps really need to be able to make calls right now...any idea when service will be back?!

  • JNoodle9 J Noodle (@JNoodle9) reported

    @RogersHelps @salesc0de I cant even get through to cancel my service. **** you rogers.

  • MGFKitchen Michelle’s Gluten Free Kitchen (@MGFKitchen) reported

    Really disliking @Rogers right now. Any ETA on service coming back @RogersHelps?