Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Richmond, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 27, 4:30 AM EDT.
- Internet (69%)
- Wi-fi (10%)
- Total Blackout (7%)
- TV (6%)
- Phone (6%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 6 hours ago |
|
Vancouver
|
Internet | 12 hours ago |
|
Vancouver
|
TV | 18 hours ago |
|
Vancouver
|
TV | 1 day ago |
|
Vancouver
|
Wi-fi | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
18 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik Gadani (@pratikgadani) reported@Rogers @RogersHelps hi, i am looking to arrange a move request but cannot reach customer service. waiting for over an hour, can someone call back and help.
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Shelley Duggan (@drslmd) reportedHey @Rogers, are we ever getting internet service back?
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Nomad Crypto (@Crypto1Nomad) reported@Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?
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Dogfish Enterprises (@dogfishent) reported@Rogers VERY disappointing interactions this last 2 weeks with customer service. Misleading practices, then apathy to your customer. I think Bell gets the customer unfortunately.
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Dogfish Enterprises (@dogfishent) reported@RogersHelps I get that. My frustration has been that I was told someone would contact me and NO ONE has. I can easily give up the new phone. that is not an issue. I gave the CSR what the competition was willing to do and was told I would be reached out to. nothing.
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tru'dat (@trudat2020) reported@alancross @Rogers Not to mention Rogers had an unacknowledged service outage in the GTA. Lots of calls dropping or data simply not working. All on Monday afternoon... but "no outage in your area". BS.
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Kett (@Kett4short) reported@dogfishent @RogersHelps Bell is the worst for creeping rate hikes. Wasted 1 1/2 hours on a loyalty & retention call. Tactic is to stall with ridiculous hold times only to then dangle a $15 discount for which they need approval & put you on hold again. They never came back & now I am leaving after 20 yrs
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Brian Ferguson (@bferg22) reported@RogersHelps I keep getting phone calls from what I’m finding out is your “ambassador team”. But when I pick up the phone and say hello, there is never anybody there. That’s not much of an ambassador if they don’t actually speak.
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Magz (@MaggieZiade) reported@Rogers I’ve been trying for over 2 weeks to speak with an agent . Each time your AI operator hangs up ! How do I cancel all of my services ?! From a loyal customer for 25 years !
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RitaQ🇨🇦 (@RitaQ62) reported@4everleaffan @Rogers Mario contact for better service @rogershelp