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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Richmond, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 12:47 PM EDT.
  • 63% Internet (63%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

The latest reports from users having issues in Richmond come from postal codes V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 6 hours ago
Vancouver Internet 23 hours ago
Vancouver Internet 23 hours ago
Vancouver Wi-fi 1 day ago
Vancouver Internet 2 days ago
Burnaby Internet 2 days ago

Nearby cities with recent reports

Vancouver

10 recent signals

6 hours ago
Burnaby

1 recent signals

2 days ago
North Vancouver

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia

    @Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_Jones_1
    Mike Jones (@Mike_Jones_1) reported

    @lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.

  • ChristineETC
    Christine (@ChristineETC) reported

    @RogersHelps @Vishhvfi Can please address any mobile service interruptions? I went to a third party website that showed a spike of service interruptions for Rogers in the past 30 min. I’d go to Rogers website but I won’t load.

  • canadasam53
    CanadaSam53 (@canadasam53) reported

    @RogersHelps It took over an hour at 10 pm to get help it’s normally 25-30 minutes

  • msh_1486
    Mahdi (@msh_1486) reported

    @Kevin1141531 @RogersHelps I just filed a complaint. Thanks

  • tyjac2
    Terry Murphy (@tyjac2) reported

    @RogersHelps Thanks for nothing again pathetic customer care

  • RobFai
    Rob Fai (@RobFai) reported

    @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

  • krissiepoo72
    Krista Friesen (@krissiepoo72) reported

    Hey @Rogers can someone answer your customer service line? I’ve been on hold for two hours for the second time this week after trying 9 times to contact an actual person!!!

  • Odeirdie_Oh
    Deirdre O’Sullivan (@Odeirdie_Oh) reported

    “Jesus” was patient zero of “Jerusalem Syndrome” This ****’s not welcome in Canada and @BlueJays shouldn’t be promoting it. Not if you expect to have a fan base after this year. @Rogers

  • abdiazizsarinle
    SARINLEY (@abdiazizsarinle) reported

    1/2. @Rogers @RogersHelps My emails have gone unanswered, and your AI agent has not been helpful. Please contact me and resolve this issue as soon as possible.

  • SpitsLeafsFan
    Cam (@SpitsLeafsFan) reported

    Again said it before I will keep saying it **** @Rogers @Sportsnet