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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 9 outage signals in the last 24 hours around Richmond, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 17, 7:37 PM EDT.
  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 13% TV (13%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Richmond come from postal codes V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

CityProblem TypeReport Time
Vancouver Internet 46 minutes ago
Vancouver TV 1 hour ago
Vancouver Internet 4 hours ago
Vancouver Internet 4 hours ago
Vancouver Internet 8 hours ago
Vancouver Internet 9 hours ago

Nearby cities with recent reports

Vancouver

26 recent signals

46 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps I have reported this issue to tech-support many times. They change my equipment, then they tell me everything in my unit is fine and that there’s a problem with Service into the building. Then they say they fixed that but it’s still happening. Why?

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps So when can i expect a call? Fyi, i called bell today was under 3 minutes total from calling to issue resolved takked to a human being. Thats customer service.

  • Ferreira_nszuki
    DTAmerikka (@Ferreira_nszuki) reported

    @RogersHelps Haha funny. You may care, but the company that employs you doesn't care. Over the last 6 weeks I've probably spend over 10 hrs on the phone with your employees, every time i think the issue has been resolved, only to find out nothing has been resolved. It's rinse n repeat.

  • UFO_Investigate
    New World Investigations (@UFO_Investigate) reported

    @Rogers fix your data!

  • james161723
    y- James (@james161723) reported

    @Rogers sell the Blue Jays to someone who gives a damn about winning and will fire people for how bad this season has been after last year's magic

  • rosie744
    RLP🇨🇦 ☮️🌻🇺🇦 #istandwithdrs #istandwithnurses (@rosie744) reported

    @RogersHelps why cant i send pictures, gifs i can send some to pol not on rogers network but not to other rogers users.

  • PistolP50122591
    Peter 🇨🇦🇮🇹 (@PistolP50122591) reported

    @RogersHelps @Rogers How is it possible that my connection goes down 3 or 4 times a night. Is it just in the Vaughan market. Internet and WIFI are working fine. Please just fix it! This has been going on for over a month. Very Frustrating!!!! Why!!!!!!!!

  • _slime_man
    White Morpheus (@_slime_man) reported

    @RogersHelps I'll be sure to give that a go when I have cell service again

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)

  • tuputocreador
    telasalfonso (@tuputocreador) reported

    @Rogers your customer service is so confusing I've been on hold for more than 1 hour waiting for an agent to help me out, then I went to your website and the help chat says that you're talking with one person, but when they text you are three different names. How come?