Rogers outages and service status in Richmond, British Columbia

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Full Outage Map

Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 23, 10:32 PM EDT.

Internet (64%)
Wi-fi (17%)
TV (7%)
E-mail (5%)
Phone (5%)
Total Blackout (1%)

The latest reports from users having issues in Richmond come from postal codes V7E , V6Y and V7A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond	Baseline
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0
Apr 23, 6:00 PM EDT	0	0	0
Apr 23, 6:20 PM EDT	0	0	0
Apr 23, 6:40 PM EDT	0	0	0
Apr 23, 7:00 PM EDT	0	0	0
Apr 23, 7:20 PM EDT	0	0	0
Apr 23, 7:40 PM EDT	0	0	0
Apr 23, 8:00 PM EDT	0	0	0
Apr 23, 8:20 PM EDT	0	0	0
Apr 23, 8:40 PM EDT	0	0	0
Apr 23, 9:00 PM EDT	0	0	0
Apr 23, 9:20 PM EDT	0	0	0
Apr 23, 9:40 PM EDT	0	0	0
Apr 23, 10:00 PM EDT	0	0	0
Apr 23, 10:20 PM EDT	0	0	0
Apr 23, 10:40 PM EDT	0	0	0
Apr 23, 11:00 PM EDT	0	0	0
Apr 23, 11:20 PM EDT	0	0	0
Apr 23, 11:40 PM EDT	0	0	0
Apr 24, 12:00 AM EDT	0	0	0
Apr 24, 12:20 AM EDT	0	0	0
Apr 24, 12:40 AM EDT	0	0	0
Apr 24, 1:00 AM EDT	0	0	0
Apr 24, 1:20 AM EDT	0	0	0
Apr 24, 1:40 AM EDT	0	0	0
Apr 24, 2:00 AM EDT	0	0	0
Apr 24, 2:20 AM EDT	0	0	0
Apr 24, 2:40 AM EDT	0	0	0
Apr 24, 3:00 AM EDT	0	0	0
Apr 24, 3:20 AM EDT	0	0	0
Apr 24, 3:40 AM EDT	0	0	0
Apr 24, 4:00 AM EDT	0	0	0
Apr 24, 4:20 AM EDT	0	0	0
Apr 24, 4:40 AM EDT	0	0	0
Apr 24, 5:00 AM EDT	0	0	0
Apr 24, 5:20 AM EDT	0	0	0
Apr 24, 5:40 AM EDT	0	0	0
Apr 24, 6:00 AM EDT	0	0	0
Apr 24, 6:20 AM EDT	0	0	0
Apr 24, 6:40 AM EDT	0	0	0
Apr 24, 7:00 AM EDT	0	0	0
Apr 24, 7:20 AM EDT	0	0	0
Apr 24, 7:40 AM EDT	0	0	0
Apr 24, 8:00 AM EDT	0	0	0
Apr 24, 8:20 AM EDT	0	0	0
Apr 24, 8:40 AM EDT	0	0	0
Apr 24, 9:00 AM EDT	0	0	0
Apr 24, 9:20 AM EDT	0	0	0
Apr 24, 9:40 AM EDT	0	0	0
Apr 24, 10:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	12 hours ago
Vancouver	Internet	22 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

Trevor (@EastvanTrev) reported 0 seconds ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Jody Vance (@jodyvance) reported 8 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
#IndianStatus531 (@BlueCedarAngel) reported 10 minutes ago from Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 13 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
Jessy (@CoachDhillon) reported 20 minutes ago from Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
Morgane Oger (@MorganeOgerBC) reported 24 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
b i a ☆ (@biayvr) reported 25 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Dusty Kelly (@dustykelly) reported 30 minutes ago from Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
Sheila Morissette (@sheilamoris) reported 32 minutes ago from Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
Jessy (@CoachDhillon) reported 38 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Elana Shepert 🇺🇦 (@elanashepert) reported 38 minutes ago from Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
Joshua Coghlan - IG 》 (@JCog88) reported 40 minutes ago from Vancouver, British Columbia
@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
Benny Yau (@MrBennyYau) reported 40 minutes ago from Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Kiefer Abram (@kikithekrakra99) reported 40 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
G (@GugzP) reported 43 minutes ago from West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
Patty Friesen (@FriesenPatty) reported 43 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Amanda S W♡ (@AmandaSW87) reported 46 minutes ago from Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
Jess (@jessicayhkim) reported 51 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Andrew F Stewart (@AndrewFstewart) reported 53 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Jua (@juadog) reported 56 minutes ago from Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Howling at the Moon 🐺 (@Jane_Gillon) reported 5 minutes ago
@adamndsmith Ugh! I have the same type of issue with @Rogers cable TV. The new system moves to a standby screen at 5 hours if it thinks no one is watching it. My old mom does not know know how to channel the move the remote to stop this from happening. It has ruined TV for her.
CircularLogic (@CircularLogic89) reported 8 minutes ago
@Amildeeba @RogersHelps If you got call then either airplane mode not working properly or Wifi-calling. The call connected so there would be charges.
lori (@Stargazer600) reported 10 minutes ago
@RogersHelps @notVERYhappy26 Fix your phone number cant get threw
tuart onkhouse (@onkhouse) reported 12 minutes ago
@RogersHelps i cant find any info about my account or plan not even a welcome email how rude!
Chris P Bacon (@pozpiggy86) reported 13 minutes ago
@RogersHelps To be perfectly honest, I'd rather not call because I have yet to find a front line agent to whom I'd give a passing QA score. Your call centre reps are HORRIBLE in my opinion.
Vijay Williams-Singh (@VijayWilliamsS1) reported 16 minutes ago
@RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.
C Wagner (@colingwagner) reported 17 minutes ago
@RogersHelps You could properly staff your help desks. I shouldn't have to wait 20 minutes to chat to someone online or on the phone. Top notch prices from Rogers and bottom tier customer services.
THE SHADOW KNOWS (@brianvi03340131) reported 17 minutes ago
@RogersHelps No I’m not I was but your ****** service and overcharging seniors is ridiculous if Ted Was Alive you’d all be fired !
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 17 minutes ago
@RogersHelps Yes, I do. I will need to check when I'm home. I never had a problem with my old phone.
AJ (@Gradsen) reported 20 minutes ago
@RogersHelps Thanks. I have to cancel as rogers increased my pricing by 3x.