Rogers

Rogers Outage Report in Richmond, British Columbia

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The latest reports from users having issues in Richmond come from postal codes V7C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 01/11/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, New Westminster, North Vancouver, Richmond and Delta.

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City Problem Type Report Time
CanadaBurnaby Internet
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • MorganeOgerBC Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • kellymanloves kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • StampieRuns Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • golfercruz CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • oneweedram Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • JennPWasHere Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • 3Code3Red3 CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • Rparmarr89 Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • BlueCedarAngel #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • sheilamoris Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KessaRaskob Kess (@KessaRaskob) reported

    @RogersHelps for someone who supposedly specializes in communication you are ANYTHING but…I’ve been on hold for a very long time and am online trying to view my channels and the lag is so bad

  • tboake2000 Terri Boake anywhere but here 🇨🇦 (@tboake2000) reported

    @RogersHelps no internet all day. Makes it tough to teach university classes online. I know it’s a bad storm. But any ideas on when North York might be back up?

  • West_Cpt Jan West (@West_Cpt) reported

    @RogersHelps is there an outage in the Midland, ON area?

  • ShaneGuignard Shane Guignard (@ShaneGuignard) reported

    @RogersHelps internet service just went down in M3J1V5 as well.

  • JJ15186384 JJ (@JJ15186384) reported

    @MrMuckz @Rogers @RogersHelps Same issues. Especially with internet. Switched to Bell which definitely better of the two

  • MilitoDave Dave Milito (@MilitoDave) reported

    @kathdupont @RogersHelps I just moved to ignite two weeks ago. This is the first tv/internet outage I've had in years.

  • EJM_87 Mav (@EJM_87) reported

    @Rogers wifi and cable down #m9v area. Been about 1.5 hours.

  • bigcitybarry Barry Naymark (@bigcitybarry) reported

    @RogersHelps we have no snow in #workfromhomecapitalofcanada better known as Owen Snow and we have no Rogers service for internet.

  • DebTood Deborah Tood🌎🇨🇦🇨🇱💡☕️☀️🙋‍♀️ (@DebTood) reported

    @mwb3 @Rogers The Problem in #Canada is that we have a Duopoly. Period. There is NO competition in the telecom industry At all. @Bell is NO better. But since they know we only have 1 other choice & we move back and forth when upset.... They don’t care. They both charge exorbitant fees for BAD

  • DebTood Deborah Tood🌎🇨🇦🇨🇱💡☕️☀️🙋‍♀️ (@DebTood) reported

    @RogersHelps I spoke to someone @Rogers & did NOT fix the problem. What ever excuse you will give me through DM will be the same NOTHING we got from the obnoxious agent. ‘You have received reports of your area having issues, we HOPE to fix them by 8PM’ hope is NOT a strategy. Duopoly #Canada