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Rogers Outage Report in Richmond, British Columbia

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes V7E and V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

CityProblem TypeReport Time
Vancouver Wi-fi 1 day ago
Vancouver Internet 1 day ago
Vancouver Wi-fi 2 days ago
Vancouver Wi-fi 2 days ago
Vancouver Internet 3 days ago
Vancouver Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • RuthlessBC
    RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • P2_602FM
    Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia

    @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Steph_A_37
    Steph A. (@Steph_A_37) reported

    @RogersHelps how is the cable outage in #Caledon going?

  • SumaiyaAh
    Sumaiya (@SumaiyaAh) reported

    Been trying to cancel @Rogers for the last two months. Every time there is a new excuse. And now dealing with an *** customer service person.

  • Tryphyna
    Shana-Marie (@Tryphyna) reported

    @RogersHelps But since your team hadn't given me the tracking, & purolator didn't tag my door...I had NO IDEA. This upgrade experience has been the worst I've ever had, and I'm actually considering buyers remorse and canceling Rogers. I can pay too much for too little anywhere. Change my mind

  • R_L_Raymond
    R L Raymond (@R_L_Raymond) reported

    @RogersHelps Already called in. No ETA, no solution. Area outage. So sorry. Short downtime understandable; hours, not really.

  • RadAssJen
    Jen (@RadAssJen) reported

    @Rogers how is it possible that only new activations can get the $50/month plan for 20GB but a 10 year customer can't?

  • justmenatural
    Denise (@justmenatural) reported

    @RogersHelps seriously feels that $16.05 credit justifies network issues since the spring when I started calling in. 2 children homeschooling and consistently being kicked out of their classes. One w/ papers due. And to make it worse ... they jacked up their prices. #timetoswitch

  • Kadyeighty
    Kady Callahan (@Kadyeighty) reported

    @RogersHelps can you help me with a billing problem? Also. It says on my bill that my home phone has been cancelled. What's up with that??

  • Ohmare_Q
    Ohmare Q (@Ohmare_Q) reported

    @Rogers @RogersHelps I've been a customer for over 20 years. The simplest part of my move was supposed to be moving my services, but because I have a "grandfathered" tv package I'm being asked to be moved over to Ignite TV where I lose 200+ channels and pay more? Can someone help

  • sweetXintruder
    sweetXintruder (@sweetXintruder) reported

    @RogersHelps wondering if there’s an outage in Hamilton or if bell (while they’re installing their fibe network) could have hit something because our cable/internet is down

  • ITZBromley
    BROMLEY 🇨🇦🇨🇦 (@ITZBromley) reported

    **** I STILL HAVE @Rogers dial up internet