Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.

City	Problem Type	Report Time
Vancouver	Wi-fi	20 hours ago
Vancouver	Internet	1 day ago
North Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  CodeRed333 (@3Code3Red3) reported 7 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  Eric Machado (@heyericm) reported 15 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  AM (@_TPE_TW_) reported 15 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  Matt Evans (@Thatmattevans) reported 22 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Marian S. (@MarianRLS1985) reported 25 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 27 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  Andrew F Stewart (@AndrewFstewart) reported 32 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Patty Friesen (@FriesenPatty) reported 35 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  Dusty Kelly (@dustykelly) reported 35 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  Jeanne (@Meanchef) reported 35 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  crankin (@rankinacameron) reported 36 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

• 
  Shan Cajucom (@123shinshan) reported 37 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Patrick Pemberton (@P2_602FM) reported 38 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Joshua Coghlan - IG 》 (@JCog88) reported 40 minutes ago from Vancouver, British Columbia

  @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

• 
  Riaz Meghji (@RiazMeghji) reported 43 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 44 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  #IndianStatus531 (@BlueCedarAngel) reported 45 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  CodeRed333 (@3Code3Red3) reported 47 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Amanda S W♡ (@AmandaSW87) reported 57 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

• 
  Bryan Cogan (@StampieRuns) reported 59 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Salmon (@Kevin_Salmon12) reported 3 minutes ago

  Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan

• 
  Jey (@Slxmjimmy69) reported 4 minutes ago

  @RogersHelps And sometimes I’ll lose service at home close to square one area

• 
  creative (@CreaTiv_thinkeR) reported 7 minutes ago

  @RogersHelps My location doesn't show in any of scheduled outage areas. I live at 2450 watercolours way, K2J7B1. Basically waiting since 70 minutes for someone to pickup call and 40 minutes to your chat agent but none is responding. Your services have become very bad

• 
  Name (@Puckluck81) reported 9 minutes ago

  @TELUSsupport @TELUS my refund has been on going for 15 days. You promised a call back in 48 hours 72 hours ago. Of this is customer service I think @Rogers might have several new customers.

• 
  Hank N (@HenryNg338) reported 9 minutes ago

  @Rogers @RogersHelps Hello Rogers, Two days ago your installation staff/contractor came to my neighbour’s house and installed a cable from your junction box and ran it over my tree on my front yard! That’s unacceptable and unprofessional. Please fix it immediately!!

• 
  Alexis Gee (@lexomatic) reported 10 minutes ago

  Anybody else have their @RogersHelps internet be completely unstable this weekend & require power cycling every few hours? #Toronto

• 
  Jey (@Slxmjimmy69) reported 10 minutes ago

  @Rogers I need help, I am still struggling to get full service in Mississauga, as soon as I drive off the 401 in meadowvale I lose service down to 1 bar and I have no way of calling someone or anything even when I am outside.

• 
  Trizent (@Wizalters) reported 11 minutes ago

  @RogersHelps Problem is the Rogers team on phone didn't know there was outage even though it apparently was reported hrs earlier. Was suggested I PAY for a tech to come out Sunday AM (in 3 days) even tho I told them 100s have no service it isn't just me. Supervisor refused to listen to logic.

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 11 minutes ago

  @RogersHelps The app kept buffering or freezing for most the game. And it wasn't my internet (BW and latency were fine) or the Smart TV I have the app on. All the other streaming apps like Netflix, Prime were perfectly fine. This is a constant problem I have with your Sportsnet app.

• 
  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 11 minutes ago

  @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda