Rogers

Rogers Outage Report in Richmond, British Columbia

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The latest reports from users having issues in Richmond come from postal codes V6Y, V6X and V7A.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 09/12/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (9%)

    Total Blackout (9%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Richmond, Burnaby, New Westminster and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Vancouver Internet
CanadaVancouver Internet
CanadaRichmond TV
CanadaBurnaby Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • CoachDhillon JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Nic_Amaya Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • MarianRLS1985 Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • noahfarber Noah Farber (@noahfarber) reported

    @G_Gallant @RogersHelps Yep us too. Had no issues for 6 months, but signal has been sporadic these last 2 months. They keep sending out technicians yet it doesn’t seem to improve consistently.

  • elecporcupine ElectrifiedPorcupine (@elecporcupine) reported

    @RogersHelps is service down in parts of London, Ontario? It’s been acting up since 4 yesterday and constantly cuts out. Please help.

  • CamboMac Cambo Mac (@CamboMac) reported

    @RogersHelps my internet has been down for over a day now and it’s impossible to get through to anyone. Your service sucks!

  • lmbartlettpear WidowsPique (@lmbartlettpear) reported

    @RogersHelps my Rogers services have been down for an hour. I’m in Scarborough, could you please advise when it will be fixed? Thanks. Everything is with Rogers, wifi, internet, home phone, tv. Nothing works.

  • Phineazfreak Andy Robertson (@Phineazfreak) reported

    @Rogers Rogers sucks ****

  • northerneffect NorthernEffect (@northerneffect) reported

    @RogersHelps i need help. Phone lines way too busy. DM me

  • lexaru Lexa Ru (@lexaru) reported

    @RogersHelps Is network down in Mississauga today? I cant really do anything, kids cant attend school and I cannot access work. Was not able to have a video conference today too. Plz let us know

  • KeeganGoerz Keegan Goerz (@KeeganGoerz) reported

    @RogersHelps Need help with my bill

  • dgc_to SPFC Toronto (@dgc_to) reported

    If I have to pay for internet and lose the signal 3-4 times a day, I am out @Rogers @RogersHelps

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.