Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Richmond, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 26, 4:39 PM EDT.
- Internet (56%)
- Wi-fi (17%)
- TV (14%)
- E-mail (5%)
- Total Blackout (5%)
- Phone (2%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
21 hours ago | |
|
Vancouver
|
TV | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Wi-fi | 3 days ago |
|
Vancouver
|
Wi-fi | 3 days ago |
|
Vancouver
|
Internet | 5 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Patrick Pemberton (@P2_602FM) reported from New Westminster, British Columbia@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dman (@mcmanus17) reported@RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.
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Madam Boring (@Carleey) reported@Rogers hi! I want to make 2 complaints. 1) Your website says your online services hours of operation are Mon-Sat but I've called twice and have received an automated message that it's closed. 2 we cancelled our internet services in Dec but your workers didn't actually cancel it
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iVu (@WhoCntrl) reported@RogersHelps System was giving some kind of error of declined identification. She called the customer service of store may be or not sure where but they told her to email some department and then she asked me to come back later without any specifics when
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Procrumpets03 (@Procrumpets031) reported@VTuberASMRFan @Rogers sign her, so we never have to watch Lennyn Sosa take an AB again
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Chiranjeevi Nagiredd (@chirutweet) reportedVery disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.
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Konstantin Mingoulin (@KMingoulin) reported@Rogers I accidentally exposed some rogers cables on my property in mississauga. Im not rogers customer and because of that it seems impossible to contact customer support and you chat bot is useless. How can I contact Rogers?
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Jacob Legein, CPA (@PeachFinancial) reported@RogersHelps See this is why people hate @Rogers in 18 months you have dug my yard up twice. You put it back together horribly and then I spend 1 - 2 hours each time trying to get you to fix it
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Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?
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Jason Hoffman (@EMSIJason) reported@RogersHelps I only have 1 system for TV. It is not a recent event, the channel always has been poor quality video.
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Rebecca Shelley (@rebecca_shelley) reported@Rogers Moving my dad to a retirement home. Ive been on with u for 4 hrs over 3 calls & dont have it setup & we are in limbo. Hospital is discharging on Friday & The Home won't let him move in until there is a landline for his call button. YOU are making him homeless. HELP!