Rogers Outage Report in Richmond, British Columbia
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The latest reports from users having issues in Richmond come from postal codes V6Y, V7C, V6X and V7E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, New Westminster, Richmond, Burnaby and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
Total Blackout | |
| Vancouver |
Wi-fi | |
| New Westminster |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Putin
(@JimPutin) reported
@keeptheasp @RogersHelps One time Bell left me with no service for a weekend and gave me a $.13 credit. Needless to say I immediately switched
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John M
(@JohnM61295246) reported
@LadyEvalle @RogersHelps It's been 2 days now. Thats like going to the store and paying for something and then being told they will let you know when you can get what you paid for. Some of us work online and Xplornet has been down simultaneously. If we are late on our payments they do not have patien
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Sarah D
(@SarahDettweiler) reported
@RogersHelps Will you be reimbursing my family business the money we lost entirely because of the service you did not provide for an entire business day? Absolutely ridiculous that you are one of the biggest companies in Canada and you couldn’t resolve this quicker or prevent it.
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Tim Wagner 🏁🎳📷🚗
(@timwagner66) reported
@Chilli_Momma @Rogers @The_Chilli_Dawg They need to get that sorted out and give you a credit of some kind for the time you haven't had proper service.
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Andreia 🌻🗑
(@AndreiaFelicio3) reported
@RogersHelps @Rogers I have no internet either. My service is crap. I'm with koodo and my house internet is with rogers. But the service in the area is mostly just rogers which is affecting my service so much and can barely use data or anything it's almost 9am, and still not internet and I got work
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haha
(@brethrenmomento) reported
service is back but my phone still dry ash yall can shut everything down again @RogersHelps
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Amanda Parsons (M.ED)
(@Amanda_Parsons) reported
@IronOmie @dm_tats @Rogers It's why Rogers is investigating it and seeing where the issue lied. It could be a maintenance issue, software issue, etc. Once they find out, they might let the public know, but more likely everything will be handled in house. The person blamed is never outed publicly.
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Glen L
(@GlenLuff) reported
@RogersHelps So what caused the outage? 🦗
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virgiliocorrado
(@virgiliocorrado) reported
@RogersHelps @Rogers does an error code rdk-03117 mean there is an outage in the area and to just reboot the cable modem and the set top box?
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EeBee
(@bobane59) reported
@iseethelonghaul @ItsDeanBlundell @Rogers I never lost my tv.