Rogers outages and service status in Richmond, British Columbia
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 2:12 AM EDT.
- Internet (65%)
- Wi-fi (13%)
- Total Blackout (7%)
- TV (6%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 1 day ago |
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Vancouver
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Internet | 1 day ago |
|
North Vancouver
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Internet | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
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Vancouver
|
Wi-fi | 2 days ago |
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Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
33 recent signals
3 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Token 🏴☠️🖭 (@jnarai) reported@sameo416 @Rogers ******* gross of Rogers for trying to make the customer responsible for replacing equipment destroyed by a wildfire, the eqpt should be written-off by Rogers for all impacted. You're right, CRTC doesn't allow companies to charge a fee past when the service was accessible.
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#YouCanDoBetter (@DoBetterCA) reported@Lidsville @Rogers Ask them which plan you are on now and they will hang up because they don’t know - fake agents
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Manan Sood (@Manansood20) reported@RogersHelps @Rogers Your Customer Support representative clearly told me that the extra $80.40 CAD charge, supposedly related to a “dishonoured cheque,” would be disputed and removed. I checked my bank transactions for the past 6 months and there has been no bounced or returned payment.
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Phil Mason (@Philo1000) reported@MacDoug1 @Rogers I had a similar issue with that scumbag company #Paypal but at least I finally got through to the Toronto office!
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Landon Creasy (@landoncreasy) reportedSo… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.
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Manan Sood (@Manansood20) reported@Rogers worst worst customer service ever. Trying to connect with your team from last 1 hour, but no response. What a ****** scam you guys are doing. Taking people hard earn money $80cad just like that ? What a service you guys are providing.
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ams🍉 (@amsinthenorth) reported@RogersHelps For about half hr at home I had no service. Switched from 5G to LTE, still no service. Tried 5G, no service The only time ppl can hear me on a call is if I go outside. What am I paying for?
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Harold and Jean (@HAC_N800) reported@RogersHelps At least an IVR message with perhaps a repair eta would at least let callers know that an issue is known, and being worked on..Shaw used to have that…
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Patrick Kernaghan(He/Him) (@Brevity_ii) reported@dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.
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A Co (@Ady_Co) reported@RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.