Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	Internet	4 hours ago
Vancouver	Internet	10 hours ago
Vancouver	Internet	13 hours ago
Vancouver	Phone	19 hours ago
Vancouver	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  CC (@golfercruz) reported 3 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  Patty Friesen (@FriesenPatty) reported 6 minutes ago from Richmond, British Columbia

  @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

• 
  Morgane Oger (@MorganeOgerBC) reported 6 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 8 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 10 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  Ameer Z. (@1RovingNomad) reported 12 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Shan Cajucom (@123shinshan) reported 14 minutes ago from Burnaby, British Columbia

  I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

• 
  Patrick Pemberton (@P2_602FM) reported 15 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  Patty Friesen (@FriesenPatty) reported 24 minutes ago from Richmond, British Columbia

  @RogersHelps Please piggyback your service to Bell or Telus STAT!

• 
  Cam & Nicole (@travelcanucks) reported 24 minutes ago from North Vancouver, British Columbia

  Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

• 
  Vasily Podgoalzin (@Rparmarr89) reported 28 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Jeanne (@Meanchef) reported 29 minutes ago from Burnaby, British Columbia

  I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

• 
  mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 38 minutes ago from Ladner, British Columbia

  .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

• 
  Matt Evans (@Thatmattevans) reported 42 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  Kevin (@604kev) reported 42 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  CodeRed333 (@3Code3Red3) reported 44 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Kiefer Abram (@kikithekrakra99) reported 46 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  #IndianStatus531 (@BlueCedarAngel) reported 50 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Ronald Swizzler (@stuffapproved) reported 51 minutes ago from Richmond, British Columbia

  @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 54 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Love My 7 Wood (@LoveMy7Wood) reported 6 minutes ago

  It's now been over an hour on music hold with @Rogers @RogersHelps. Aren't oligopolies great. No need for customer service. No wonder so many people are cutting the chord and leaving cable TV. Something for me to consider and they think my time is worth ZERO.

• 
  Anne (@anelame) reported 6 minutes ago

  @RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best

• 
  Pietro Cammalleri (@PCAMMALL) reported 13 minutes ago

  @RogersHelps May I communicate with one of your agents via DM to ask whether there is an Internet outage in my neighbourhood? Rogers [1 (888) 764-3771] is experiencing a high number of phone calls — I wasn’t even permitted to hold. TIA.

• 
  Kaykay (@kskytte) reported 15 minutes ago

  @RogersHelps I spent the last 2 hours without internet, checked online, no outage listed. Contacted the chat and they couldn’t tell me if there was an outage and to call back during business hours. Suddenly internet is back, sounds like an outage to me. So frustrating.

• 
  Jthreads🇨🇦⚾🏈⚽🏒🚨 (@Jthreads00000) reported 16 minutes ago

  @copperleaf22 @Expos4ever10 @Rogers Yeah that's fine and I agree. John Schneider's a. ******** but that's not fixing all our problems

• 
  Chelle (@traaashpanda) reported 17 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported 18 minutes ago

  @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

• 
  Myrna Lambert (@myrnalambert) reported 18 minutes ago

  @RogersHelps Yes - the number says it’s not assigned. That has nothing to do with the phone. I worked in Telecom for a decade - this isn’t a phone issue. Why isn’t it assigned when I’m paying for the number since 2015?

• 
  Expos4ever (@Expos4ever10) reported 20 minutes ago

  @CrazyCurt1978 @Rogers That won’t help the fact the manager is terrible

• 
  Palvinder (@ppsgrover) reported 21 minutes ago

  @RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService