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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 19, 2:51 AM EDT.
  • 73% Internet (73%)
  • 9% Wi-fi (9%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 4% E-mail (4%)
  • 4% TV (4%)

The latest reports from users having issues in Richmond come from postal codes V7E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 5 hours ago
Vancouver Internet 14 hours ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver E-mail 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

19 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • stuffapproved
    Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia

    @RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • JayGarfs
    Jason Michael (@JayGarfs) reported from Richmond, British Columbia

    @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • JCog88
    Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia

    @Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @RogersHelps @jayjimshier Hey, that's really stupid you know. Maybe be better at this.

  • ASuszko
    AM.I.Suszko 🇺🇦 (@ASuszko) reported

    @RogersHelps Ok so now I have to also by a very expensive phone and then my child can finally have an age appropriate communication device? Please help me make sense of this.

  • BrockWarkentin
    Brockus (@BrockWarkentin) reported

    @mattsekeres @Rogers @CorusPR They don't see it, they never saw it & I am sure the unfortunate people being laid off some how accept their sacrifice for their more Enlighted Toronto comrades. The irony is Brian Mulroney's talk show is probably the last thing left that gives Corus any relevance.

  • Point_Pedro
    Ravi Balachandran (@Point_Pedro) reported

    @REWoman @Rogers Customer service is well below the acceptable levels in this country, from the private sector to the government agencies. Absolute shame.

  • ConorCPaterson
    C (@ConorCPaterson) reported

    @RogersHelps my home internet keeps going out at least once a week and no one can tell me what the issue is! Chats aren’t responsive. Can someone please help?

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps @Rogers I have been trying for two days to get through to you. After 2 1/2 hours on hold to be told to hang up, and this morning each time saying to call back, not even put on hold. How do you do business if no one can access your company? This is unacceptable

  • jumpyGlenys
    Grammy (@jumpyGlenys) reported

    @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

  • jcgamache2001
    J.C. (@jcgamache2001) reported

    @RogersHelps 1hr 40min, this is not normal. Terrible customer service.

  • Audra1978
    Audrey (@Audra1978) reported

    @RogersHelps what's the point of making it compulsory for customers to call in to cancel services and then making them wait on the line for two hours to speak to someone. You lay off tons of employees then provide abysmal services.

  • howardruns
    Howard Bailey (@howardruns) reported

    @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording