Rogers

Rogers Outage Report in Richmond, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 05/31/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Delta, Burnaby, North Vancouver, New Westminster and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • 604kev Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • 1RovingNomad Ameer Z. (@1RovingNomad) reported from North Vancouver, British Columbia

    Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • MattBishopL3 Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia

    @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Tak_Tkk #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • greg60328592 “Hammer” selfish/privileged (@greg60328592) reported

    @RogersHelps Yeah it says everything fine..Twitter says different…I can’t spend all day jumping through trouble shooting hoops knowing everything is not fine!

  • VeeologyTTV Veeology ♡ (@VeeologyTTV) reported

    @RogersHelps It's still down in Richmond Hill too not just Hamilton?

  • vicahammond Vicahammond (@vicahammond) reported

    @RogersHelps I've received this text-Rogers Msg: A credit of $120.17 has been made available for your account to make up for our network failure on 07/08/22. Please reply "P" to proceed with your $120.17 credit or launch the MyRogers app.

  • JoeMam1 Professor of the cut (@JoeMam1) reported

    It is absolutely atrocious that @Rogers charges me $20 a month for their Rocket Hub and it has been brutal to use ever since the "Outage". Call for support and they admit "things are not back to normal" but there is nothing they can do. #shameonrogers #Rogers.

  • Piroska_Bata Piroska Bata🇨🇦🇭🇺🇩🇪🌷 (@Piroska_Bata) reported from Hamilton, Ontario

    @2princessmomma @RogersHelps @greg60328592 No one answering me … and I know there is an outage …

  • greg60328592 “Hammer” selfish/privileged (@greg60328592) reported

    @Piroska_Bata @2princessmomma @RogersHelps I feel the same way! Even Rogers sent me a message asking me to use Anna who wants me to go through an obstacle course I am sure only to tell me there is must be an outage! The community forum link has an update from two hours ago!

  • Shelly76981807 Shelly Petrie (@Shelly76981807) reported

    @RogersHelps @rogers so done with Rogers. Always down and ridiculously high prices for their services.

  • 2princessmomma Tara Kovacs (@2princessmomma) reported

    @RogersHelps I did go there this morning and you had NOT posted about this. The thread you are referring to posted at 8:30am and I checked at 7am, and just minutes before I tweeted the original message. This has been down since last night, why was this not posted then?

  • talb35 AIT (@talb35) reported

    @Rogers Still down on hamilton mountain since 3am.

  • ProudItalianCdn Lucio Palazzo (@ProudItalianCdn) reported

    @RogersHelps and @rogers. Not even a damn tweet to admit something is wrong in Hamilton. What a horrible company.