Rogers Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Wi-fi	10 hours ago
Vancouver	Wi-fi	10 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	2 days ago
Burnaby	Internet	3 days ago
Vancouver	TV	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  #IndianStatus531 (@BlueCedarAngel) reported 44 seconds ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  RuthlessBC (@RuthlessBC) reported 6 minutes ago from North Vancouver, British Columbia

  @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

• 
  Jenn Della (@JennPWasHere) reported 16 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers I did but you didn’t help me.

• 
  CodeRed333 (@3Code3Red3) reported 16 minutes ago from Burnaby, British Columbia

  DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

• 
  Ace Cabebe (@HeyItsIan14) reported 18 minutes ago from Delta, British Columbia

  @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

• 
  kelly (@kellymanloves) reported 18 minutes ago from Vancouver, British Columbia

  @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

• 
  Morgane Oger (@MorganeOgerBC) reported 21 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  Patrick Pemberton (@P2_602FM) reported 32 minutes ago from New Westminster, British Columbia

  @Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

• 
  CodeRed333 (@3Code3Red3) reported 32 minutes ago from Burnaby, British Columbia

  @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

• 
  Morgane Oger (@MorganeOgerBC) reported 32 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Tom Alexander (@_TJAlexander) reported 34 minutes ago from Vancouver, British Columbia

  Any ETA on service restoration @RogersHelps ?

• 
  #IndianStatus531 (@BlueCedarAngel) reported 39 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  CodeRed333 (@3Code3Red3) reported 40 minutes ago from Burnaby, British Columbia

  @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

• 
  Jessy (@CoachDhillon) reported 41 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Vasily Podgoalzin (@Rparmarr89) reported 42 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Bryan Cogan (@StampieRuns) reported 45 minutes ago from Burnaby, British Columbia

  @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

• 
  CC (@golfercruz) reported 50 minutes ago from Richmond, British Columbia

  @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

• 
  #IndianStatus531 (@BlueCedarAngel) reported 51 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  Kiefer Abram (@kikithekrakra99) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

• 
  Brandon Crowe *Burner (@BrandonCrowe97) reported 58 minutes ago from Burnaby, British Columbia

  @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K🌵🦖 (@Kimakazee_) reported 4 minutes ago

  @otosalex @Rogers I’m with teksavvy and haven’t had one problem.

• 
  Matthew Smith (@nonambiguous) reported 7 minutes ago

  Hey @Rogers & @RogersHelps I'm cancelling all my personal and both my business accounts because you refuse to help solve my issue with @Brightstar. Hope it's worth it!

• 
  Christian and Debra (@debandchristian) reported 9 minutes ago

  @Ptblythe87 @RogersHelps @BuffaloBills Mine too! Picture quality is terrible here in East York. Did a speed test and its running at less than 10MBps.

• 
  Sean LeThrowy 🇨🇦🇵🇭 (@seancanlas) reported 14 minutes ago

  @otosalex @Rogers I'm with Bell in Quebec, I don't have the best speeds at all but I've never had any issues. It really sucks that there are so many issues especially when a lot of people are working from home these days...

• 
  alexotos (@otosalex) reported 18 minutes ago

  My internet is still really bad and @Rogers still doesn't have a solution. They refuse to acknowledge this widespread issue in the province and has been an issue since November since they enabled OFDMA on the upstream and blame our personal equipment. I do not recommend Rogers.

• 
  Brandon (@19Brandon74) reported 18 minutes ago

  @RogersHelps I have no internet in Whitby! Is there an outage?

• 
  CP (@luckychar2002) reported 20 minutes ago

  @Rogers Can't believe how I am being treated! I have been a loyal customer for years and now they are willing to just throw me away during a pandemic at that. Is this what you call good customer service?

• 
  Douglas Paisan (@zaphod57) reported 20 minutes ago

  @Rogers I have your ignite service. It works ok most of the time. It goes out almost once a day though. I was wondering if you could notify me when it will be down so that I won't waste my time with the cable or internet. Just asking.

• 
  manish_narwani@hotmail.com (@manish_narwani2) reported 21 minutes ago

  @RogersHelps Your customer service is so bad that just to get an answer that is so simple on bulk cable services I was transferred 5 times the second time and 4 times the first time when I called twice in the last hour. Ridiculous! Please train your agents better!

• 
  Geoff (@geoff_sl) reported 21 minutes ago

  @RogersHelps I am having trouble getting nhl live to play games, just black screen on computers and won't load on xbox. I've tried other computer, webbrowser, cleared cache and other settings. It works fine on fire stick and roku