Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 7 outage signals in the last 24 hours around Richmond, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 10, 9:54 AM EDT.
- Internet (64%)
- Wi-fi (13%)
- Total Blackout (8%)
- TV (6%)
- Phone (5%)
- E-mail (4%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 21 minutes ago |
|
Vancouver
|
Wi-fi | 1 hour ago |
|
Vancouver
|
TV | 2 hours ago |
|
Vancouver
|
Internet | 2 hours ago |
|
Vancouver
|
Internet | 7 hours ago |
|
Vancouver
|
Internet | 11 hours ago |
Nearby cities with recent reports
14 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Creelman (@CreelmanPatrick) reported@FierySharky @Rogers @Sportsnet Bad Decision period
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chrisc (@nl_rock) reported@rogers, called to fix issues with my account? Go through the hoops of getting to right department only to be told busy to accept my call??? Sounds good for communication company. It was to cancel a service so I understand why its so busy #poorservice
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Ryan Hibbs (@rhibbsy) reported@RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.
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John Palmer 🇨🇦 🍁 (@Twillick10) reported@RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.
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Rich (@GRichM77) reported@RogersHelps chatr is not receiving all messages and today a message was sent to a contract that I did not send. Chatr is **** #chatr #rogers
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Techie (@techie_in) reportedWhether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!
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Sydella (@newfiegirlrules) reportedHey @RogersHelps @Rogers after all the crap to return phones now you tell us you didn't receive 1 of them. I can send you screenshot from @PurolatorInc showing delivery for both on the same date & time.
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OJHL Images DOP (@ojhlimages) reported@Dave_Sandford @RogersHelps I’m currently on hold dealing with the exact same situation complete BS and terrible customer service.
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Fartin Mrk (@frkingwings) reported@RogersHelps Had to burn a vacation day today because I work from home and rely on your garbage internet. Appreciate it
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Mike Jones (@Mike_Jones_1) reported@lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.