Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 6 outage signals in the last 24 hours around Richmond, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 8, 2:23 AM EDT.
- Internet (61%)
- Wi-fi (17%)
- TV (12%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 hours ago |
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Wi-fi | 15 hours ago |
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Internet | 16 hours ago |
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Internet | 17 hours ago |
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18 hours ago | |
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Internet | 21 hours ago |
Nearby cities with recent reports
17 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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crankin (@rankinacameron) reported from Vancouver, British Columbia@Rogers whats up wireless sucks so bad
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps I have two Fire sticks with the same problem. I have two TV boxes that are fine. All other apps on the fire sticks are ok.
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Redjel Rodas (@RedjelRodas) reported@RogersHelps is internet down in Toronto?
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Rebecca Yu 🇨🇦 (@rebeccayu) reported@RogersHelps My advice to others is to request a written copy of the contract OR a recording of the customer acknowledging that there is a contract given the inexperience of the call center.
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MASAPRO 魔法 鮭 (@magic_salmon) reported@VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???
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Aman Rattanpal (@AmanRattanpalX) reported@RogersHelps I DID BUT THEY ARE UNABLE TO HELP.
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️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reportedAs usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.
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Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported@RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this
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Paul Walsh (@Paul__Walsh) reported@ScammerDefence @TELUS @Rogers That doesn’t actually happen and even if it did, the damage is already done. Threat based security for phishing will never be good enough. It’s time to pivot to zero trust for URLs.
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the ****** pitbull (@badenemyjake) reported@Canucks @Rogers If you guys hire Dorion I'm done with this team forever. I've supported this team all my life, even during the bad times like 2011 and 2016, but I still supported the team. If you hire Dorion I'm done. I wont buy tickets, I won't buy merch, I will stop being a fan period
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps All you do is push people to an online chat bot why don't you actually call me with a human being so we can figure it out sending me to chat bots with zero customer service proves my point in court