Rogers Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	Phone	6 hours ago
Vancouver	Internet	21 hours ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jua (@juadog) reported 1 minute ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 3 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  JD (@CoachDhillon) reported 6 minutes ago from Richmond, British Columbia

  My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

• 
  Jeanne (@Meanchef) reported 7 minutes ago from New Westminster, British Columbia

  Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 10 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 15 minutes ago from Vancouver, British Columbia

  He it’s @Rogers down again in #yvr ????

• 
  crankin (@rankinacameron) reported 17 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

• 
  Marian S. (@MarianRLS1985) reported 17 minutes ago from Vancouver, British Columbia

  @RogersHelps services are down again. 😑

• 
  Ameer Z. (@1RovingNomad) reported 19 minutes ago from North Vancouver, British Columbia

  Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)

• 
  Kiefer Abram (@kikithekrakra99) reported 19 minutes ago from Delta, British Columbia

  @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

• 
  Cam & Nicole (@travelcanucks) reported 20 minutes ago from North Vancouver, British Columbia

  Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

• 
  Elana Shepert 🇺🇦 (@elanashepert) reported 21 minutes ago from Vancouver, British Columbia

  @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

• 
  Andrew F Stewart (@AndrewFstewart) reported 23 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Kiefer Abram (@kikithekrakra99) reported 25 minutes ago from Delta, British Columbia

  @RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday

• 
  Kevin (@604kev) reported 27 minutes ago from New Westminster, British Columbia

  @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

• 
  Marshall Mills (@MarshallsMills) reported 35 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  Matt Bishop (@MattBishopL3) reported 36 minutes ago from North Vancouver, British Columbia

  @alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?

• 
  Joel Preszcator (@jpresz) reported 45 minutes ago from Vancouver, British Columbia

  @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

• 
  Kiefer Abram (@kikithekrakra99) reported 50 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Trevor (@EastvanTrev) reported 51 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frankie Kennedy (@itsfrankiek) reported 5 minutes ago

  @RogersHelps wtf is going on?!? This is ridiculous, unsafe , and all customers experiencing this outage should get a credit applied to our accounts ASAP! Also don’t call me one day after my bill is due if you can’t even provide a working service during a global pandemic ya crooks

• 
  HappyCanadian (@HappyCanadian3) reported 7 minutes ago

  @GShah2 @Rogers @rogers Is this some kind of conspiracy theory shut down? You can’t even give a time when it will be restored, today, tomorrow, next week?

• 
  Melissa💫 (@melar_76) reported 8 minutes ago

  @RogersHelps It’s completely down. I can’t even make a call.

• 
  Josie Grace (@Diet_make_up) reported 11 minutes ago

  @Rogers your online customer service is terrible. I know there's an outage at the moment but could you please have your online, over the phone and in store people all give the same information. It's about my phone I just bought that doesn't work even when the network is good.

• 
  Steven Dopking (@Dopkingsrd) reported 11 minutes ago

  @RogersHelps is there an estimated time for the interruptions in service to be fix? Or is there a cause?

• 
  Michael Amantea (@MichaelAmantea) reported 14 minutes ago

  @RogersHelps Mine has been out all day. Tough to run a buisness these days; even more difficult running a buisness from home without landlines and cell phone service. You can be sure that our monthly fees will be processed without a hitch though. Come on guys - do better.

• 
  kylie t coyote (@jkingrvh) reported 14 minutes ago

  @RogersHelps So is this what the Shaw/Rogers merger will look like? An outage would render Canada w/o cell phone coverage. Nail meet proverbial coffin.

• 
  Goran Miletić (@GogiMiletic) reported 14 minutes ago

  What is happening here @Rogers? I am overpaying you for no service today @RogersHelps #rogersoutage

• 
  Lone_Black_Wolf (@king_green2020) reported 16 minutes ago

  @mynamesnotgordy We request recompense!!!!!! Why we should pay for a service that is down for hours??? @Rogers @RogersHelps

• 
  Polysaurus Rex (@PolysaurusR) reported 18 minutes ago

  @Rogers @RogersHelps outage like this, 2021? I'm out.