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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 11, 9:15 PM EDT.
  • 58% Internet (58%)
  • 16% Wi-fi (16%)
  • 15% TV (15%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Richmond come from postal codes V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.

CityProblem TypeReport Time
Vancouver Phone 7 hours ago
Vancouver Internet 18 hours ago
Vancouver Internet 1 day ago
Vancouver Wi-fi 1 day ago
Vancouver Internet 2 days ago
Vancouver TV 2 days ago

Nearby cities with recent reports

Vancouver

19 recent signals

7 hours ago
Burnaby

2 recent signals

4 days ago
North Vancouver

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • kellymanloves
    kelly (@kellymanloves) reported from Vancouver, British Columbia

    @RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

  • Nic_Amaya
    Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported from Vancouver, British Columbia

    He it’s @Rogers down again in #yvr ????

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • MorganeOgerBC
    Morgane Oger (@MorganeOgerBC) reported from Vancouver, British Columbia

    @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • MarianRLS1985
    Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia

    @RogersHelps services are down again. 😑

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • ilovethearts
    David Finnis 🚴 (@ilovethearts) reported from Vancouver, British Columbia

    I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MacDoug1
    BatmanAndRobert (@MacDoug1) reported

    @mikeszeller @Rogers Because I was already with Rogers. I never had a problem until I'm cable box died in December and that box wasn't available anymore.

  • Vikas_Ahar
    Vikas Singh (@Vikas_Ahar) reported

    @Rogers Unfortunately I wanna say I had worst experience with you Today,was trying to change my plan with your Agent after long hold and on call for 30 mins, my call was disconnected and never received a call Back. Been with @Rogers from years,Seems like you don’t value loyality

  • dannygalea99
    Danny Galea (@dannygalea99) reported

    @ShamsCharania @Rogers owners of the Raptors should never be forgiven for letting Masai go.

  • BirdmanODST
    Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanODST) reported

    @RogersHelps long standing disconnection issues, have reset countless times now remote wont work or pair. changed batteries and reset this morning already. your data from your end will show how mamy times ive fought with this

  • JeremyM74626730
    Jeremy M (@JeremyM74626730) reported

    @AmanRattanpalX @Rogers Never believe them. Was paying close to $200 a month for internet (no cable) as an existing customer - no reductions. Switched and when I called to cancel, they offered me $65 a month if I signed a locking in contract for 3 years, where they could increase it back at will

  • bslobodin
    Boris Slobodin (@bslobodin) reported

    @Rogers pure comedy, @Rogers chat agent can't help me, but they called me to connect me with the proper team, and that redirect immediately gave me the same "currently closed" message and hung up. maybe they should reconsider mass layoffs?

  • bradparker25
    Bradley (@bradparker25) reported

    @Canucks @Rogers Here’s why you didn’t get #1 overall Your team sucks Your organization is a disaster Your jerseys are terrible Your practice facility is a joke Your hands on ownership thinks he knows more the NHL GM’s

  • thejaytc
    playtendobox (@thejaytc) reported

    @RogersHelps On march 7th i called in and changed my plan however rogers failed to push it through. After over a month and several call everything got settled, the bill for every service i have should be 266 after tax. The bill I received was 330. This is completely unacceptable

  • Hortiez
    💎🙌🏻 Hortie 11:11🚀 (@Hortiez) reported

    @MapleLeafs @Rogers Worst acting ever

  • guyfromcalgary
    Tired Calgarian (@guyfromcalgary) reported

    @Garnet_2203 @Rogers Those were voluntary buyouts, retard. Even if they weren’t, how does that make this figure okay?