Rogers

Rogers Outage Report in Richmond, British Columbia

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 01/17/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, Richmond and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaNew Westminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • HeyItsIan14 Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • htozak1 htozak (@htozak1) reported

    @hellokay0 @SSTTHD @RogersHelps The service just came up. Spent an hour to go to the office, and much frustration. I thought by having Natalie coming over from Telus would make customer service better. But with Edward putting in an accountant in his place Im sure his focus will be on the customer rather than $

  • adamjav97 A (@adamjav97) reported

    @venkatragavan80 @RogersHelps They are swindling our money. They are gonna lie and say a wire was cut but it happens every week. Clearly an incompetent company. Switch to bell internet. Faster service and it doesn't disconnect every week. This companys known for swindling money like this

  • adamjav97 A (@adamjav97) reported

    @RogersHelps Apparently it takes 1000 years to fix a cut wire. Internets been down since 10am and its 7pm. No other internet provider is doing this to their customers. FIX YOUR **** HURRY ******** UP you incompetent *****

  • viarenzophone Viarenzophone 🙏✌⛪ (@viarenzophone) reported

    Hello @FreedomMobile thanks for the free 5GB of data at for Chriatmas! Long time customer and plan to stay that way. Unless you sellout to @Rogers

  • Bweiser30 John Cox (@Bweiser30) reported

    @RogersHelps is there an outage in the Niagara region ?

  • venkatragavan80 Venkatragavan (@venkatragavan80) reported

    @RogersHelps there’s Rogers Home Internet outage in Lisa Street Brampton from morning onwards still we don’t have any information … when service will be restored?

  • JohnHansenCa John Hansen (@JohnHansenCa) reported

    @matthewp83 @Rogers We had the slightly slower speed service with 150/10 megabits download/upload speeds. Now 300/15 in speed tests, which is higher, but the increased speed is not noticeable. Outages are making gaming/zoom/browsing painful. Ping seems slower as well but anecdotal.

  • adamjav97 A (@adamjav97) reported

    @RogersHelps im about to lose my job because you idiots can't fix ur internet issues. Someone cut a wire SO HOW IS IT OUR FAULT. Im cancelling my service with this garbage company. I lost my job cause the internet outage. **** you clowns

  • adamjav97 A (@adamjav97) reported

    @gamerhales @RogersHelps Company is swindling money. They are gonna lie and say a wire was cut but it happens every week. Disconnect your service with rogers and try bell. They are faster and dont swindle money while lying

  • adamjav97 A (@adamjav97) reported

    @srosscooper @venkatragavan80 @RogersHelps Yes apparently someone cut a wire which takes them 24 hours to fix? I dont know how that makes any sense but thats the lie they are running with