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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 8:32 PM EDT.
  • 70% Internet (70%)
  • 10% Wi-fi (10%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 6% Phone (6%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 4 hours ago
Vancouver Internet 20 hours ago
Vancouver Internet 1 day ago
Vancouver TV 1 day ago
Vancouver TV 2 days ago
Vancouver Wi-fi 2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • 123shinshan
    Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • heatherdalelaw
    ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • elanashepert
    Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia

    @ElizabethThe @Rogers That’s horrible 😞 I’m sorry

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Sia_Adjudani
    Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • RiazMeghji
    Riaz Meghji (@RiazMeghji) reported from Vancouver, British Columbia

    Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • 604kev
    Kevin (@604kev) reported from New Westminster, British Columbia

    @RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.

  • AmandaSW87
    Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    @RogersHelps I am trying to change/add a new service to my bundle. It shouldn’t be totally impossible for me to speak to someone to get this done. I have tried multiple times a day for four days. When I clicked that I wanted a new service, I immediately got someone who said he couldn’t help

  • tinted__sun
    baby (@tinted__sun) reported

    @RogersHelps Nope we went back to a better company. Learn how to work so people with issues can connect on weekends.

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps My bill was triple the amount. When I have unlimited data. I try calling Roger’s billing help, and everyday I wait on the phone for 4-5 hours and nobody ever picks up. How do you seriously do this to customers?

  • winspa
    That Guy (@winspa) reported

    @Boddy604 @Sportsnet @Rogers Once they had the monopoly you knew this would happen. From 249 a year (with blackouts) to 349? **** you sports net. I honestly think they’re driving ppl back to cable then the same thing will happen

  • CPost2020
    CPost2020 (@CPost2020) reported

    **Fraud Alert** call claiming to be Roger’s threatening to cancel phone within 1 hr unless speak to Ottawa Police. Claim to transfer call to police then fake cop with badge # says to download Secure App to make visual complaint. Yeah so they have photo ID @Rogers @OttawaPolice

  • sizzdaddy486
    Charles (@sizzdaddy486) reported

    @Rogers for a company that claims to be the best in country, the constant broadcast issues on a clear day for the baseball game is ridiculous. Be better #overpriced #ridculous

  • chrisbrothers
    Chris Brothers (@chrisbrothers) reported

    @Rogers customer service??? Do better!!!!

  • tim2gill
    Tim (@tim2gill) reported

    @RogersHelps Now 80min on hold. Awful! You should offer a reservation system for booking a call as not respecting my time.

  • mindofzaii
    𝓩𝓪𝓲𝓷𝓪𝓫 (@mindofzaii) reported

    Leave it to @Rogers to have the absolute worst internet service and then have the audacity to have even crappier customer service…2 days now with no internet connection and no one can give me a straight answer after being on hold for 2+ hours today

  • bferg22
    Brian Ferguson (@bferg22) reported

    @RogersHelps I keep getting phone calls from what I’m finding out is your “ambassador team”. But when I pick up the phone and say hello, there is never anybody there. That’s not much of an ambassador if they don’t actually speak.