Rogers outages and service status in Richmond, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Richmond, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 21, 9:24 AM EDT.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (7%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Richmond come from postal codes V6Y and V6X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 5 hours ago |
|
Vancouver
|
Total Blackout | 11 hours ago |
|
Vancouver
|
Internet | 12 hours ago |
|
Vancouver
|
Internet | 16 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Burnaby
|
TV | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Riaz Meghji (@RiazMeghji) reported from Vancouver, British ColumbiaTerrific cause we get to support! @canucks @Rogers @BT_Vancouver
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Shan Cajucom (@123shinshan) reported from Burnaby, British ColumbiaI am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brian ( The R3ap3R ) (@CrzWildOne) reportedNot very happy with the service I been getting lately. Had to wait close to 2 hours to speak with someone about my account and why they suspended my data. According to them my payments are not enough and they want all or nothing. Been with rogers 25+ years with no issues with payments and now all the sudden every month my account is suspended and then they charge me $80.00 everytime to restore it and not mention the 2 months of a close to $900.00 bill because they never sent me a reminder about the promotions that ended which is why I fell behind in the first place. Need to fix this or I will be looking into other places. @RogersHelps
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maDJunnic (@maDJunnic1) reported@JustMeJamie64 @Rogers You can call Bell customer service and order food from Calcutta in the same phone call.
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John (@John5080771788) reported@RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?
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Determined Canuck (@frenchlefty26) reported@georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.
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Charlie Hawk Alberta (@charliehawkAB) reported@JustMeJamie64 @Rogers Can't have monopolies without government support. It's a massive problem in canada in many industries
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Bias/Lies Destroyer = The Internet (@ChoicelessBag) reported@JustMeJamie64 @Rogers Im gonna assume you are too low IQ to get the answer yourself but maybe ur just rhethorically asking. Anyway : because canada minimum wage cost more. It very easy to understand. Its also why LIMA temporary works, importing poor to work minimum wage instead of raising salary
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Steve T.🇨🇦 (@Game_of_Thornes) reported@JustMeJamie64 @Rogers I was helping an elderly friend with her Bell service about 15 years ago. We were routed to India. At the end of the call I was asked the standard “anything else you need help with”. I answered “I could use help shoveling my driveway”. She didn’t seem to know what SNOW was.
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Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported@Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//
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Michelle Jones (@MJones520) reported@RogersHelps That reply does not resolve the issue. I have been online and called the appropriate numbers with no success. Your menus do need lead to this option. Please provide a phone number and the appropriate prompts to add my name to your internal do not call list.
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Didem (@keskindidem) reportedI was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers