Rogers outages and service status in Richmond, British Columbia

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Full Outage Map

Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Apr 14, 2:45 PM EDT.

Internet (62%)
Wi-fi (17%)
E-mail (7%)
TV (7%)
Phone (4%)
Total Blackout (1%)

The latest reports from users having issues in Richmond come from postal codes V7E , V6Y and V7A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond	Baseline
Apr 13, 11:40 PM EDT	0	0	0
Apr 14, 12:00 AM EDT	0	0	0
Apr 14, 12:20 AM EDT	0	0	0
Apr 14, 12:40 AM EDT	0	0	0
Apr 14, 1:00 AM EDT	0	0	0
Apr 14, 1:20 AM EDT	0	0	0
Apr 14, 1:40 AM EDT	0	0	0
Apr 14, 2:00 AM EDT	0	0	0
Apr 14, 2:20 AM EDT	0	0	0
Apr 14, 2:40 AM EDT	0	0	0
Apr 14, 3:00 AM EDT	0	0	0
Apr 14, 3:20 AM EDT	0	0	0
Apr 14, 3:40 AM EDT	0	0	0
Apr 14, 4:00 AM EDT	0	0	0
Apr 14, 4:20 AM EDT	0	0	0
Apr 14, 4:40 AM EDT	0	0	0
Apr 14, 5:00 AM EDT	0	0	0
Apr 14, 5:20 AM EDT	0	0	0
Apr 14, 5:40 AM EDT	0	0	0
Apr 14, 6:00 AM EDT	0	0	0
Apr 14, 6:20 AM EDT	0	0	0
Apr 14, 6:40 AM EDT	0	0	0
Apr 14, 7:00 AM EDT	0	0	0
Apr 14, 7:20 AM EDT	0	0	0
Apr 14, 7:40 AM EDT	0	0	0
Apr 14, 8:00 AM EDT	0	0	0
Apr 14, 8:20 AM EDT	0	0	0
Apr 14, 8:40 AM EDT	0	0	0
Apr 14, 9:00 AM EDT	0	0	0
Apr 14, 9:20 AM EDT	0	0	0
Apr 14, 9:40 AM EDT	0	0	0
Apr 14, 10:00 AM EDT	0	0	0
Apr 14, 10:20 AM EDT	0	0	0
Apr 14, 10:40 AM EDT	0	0	0
Apr 14, 11:00 AM EDT	0	0	0
Apr 14, 11:20 AM EDT	0	0	0
Apr 14, 11:40 AM EDT	0	0	0
Apr 14, 12:00 PM EDT	0	0	0
Apr 14, 12:20 PM EDT	0	0	0
Apr 14, 12:40 PM EDT	0	0	0
Apr 14, 1:00 PM EDT	0	0	0
Apr 14, 1:20 PM EDT	0	0	0
Apr 14, 1:40 PM EDT	0	0	0
Apr 14, 2:00 PM EDT	0	0	0
Apr 14, 2:20 PM EDT	0	0	0
Apr 14, 2:40 PM EDT	0	0	0
Apr 14, 3:00 PM EDT	0	0	0
Apr 14, 3:20 PM EDT	0	0	0
Apr 14, 3:40 PM EDT	0	0	0
Apr 14, 4:00 PM EDT	0	0	0
Apr 14, 4:20 PM EDT	0	0	0
Apr 14, 4:40 PM EDT	0	0	0
Apr 14, 5:00 PM EDT	0	0	0
Apr 14, 5:20 PM EDT	0	0	0
Apr 14, 5:40 PM EDT	0	0	0
Apr 14, 6:00 PM EDT	0	0	0
Apr 14, 6:20 PM EDT	0	0	0
Apr 14, 6:40 PM EDT	0	0	0
Apr 14, 7:00 PM EDT	0	0	0
Apr 14, 7:20 PM EDT	0	0	0
Apr 14, 7:40 PM EDT	0	0	0
Apr 14, 8:00 PM EDT	0	0	0
Apr 14, 8:20 PM EDT	0	0	0
Apr 14, 8:40 PM EDT	0	0	0
Apr 14, 9:00 PM EDT	0	0	0
Apr 14, 9:20 PM EDT	0	0	0
Apr 14, 9:40 PM EDT	0	0	0
Apr 14, 10:00 PM EDT	0	0	0
Apr 14, 10:20 PM EDT	0	0	0
Apr 14, 10:40 PM EDT	0	0	0
Apr 14, 11:00 PM EDT	0	0	0
Apr 14, 11:20 PM EDT	0	0	0
Apr 14, 11:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	9 hours ago
Vancouver	Internet	21 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	2 days ago

Nearby cities with recent reports

Vancouver

17 recent signals

9 hours ago

North Vancouver

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

#IndianStatus531 (@BlueCedarAngel) reported 4 minutes ago from Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
Riaz Meghji (@RiazMeghji) reported 8 minutes ago from Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
Eva Pang (@oneweedram) reported 12 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
Kiefer Abram (@kikithekrakra99) reported 17 minutes ago from Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 20 minutes ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
Shan Cajucom (@123shinshan) reported 24 minutes ago from Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
Kiefer Abram (@kikithekrakra99) reported 24 minutes ago from Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
G (@GugzP) reported 29 minutes ago from West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 29 minutes ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
CodeRed333 (@3Code3Red3) reported 30 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
Kiefer Abram (@kikithekrakra99) reported 32 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Patty Friesen (@FriesenPatty) reported 36 minutes ago from Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
Matt Evans (@Thatmattevans) reported 38 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
JD (@CoachDhillon) reported 42 minutes ago from Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
Patty Friesen (@FriesenPatty) reported 44 minutes ago from Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Sia Adjudani (@Sia_Adjudani) reported 48 minutes ago from Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
CodeRed333 (@3Code3Red3) reported 52 minutes ago from Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Ronald Swizzler (@stuffapproved) reported 52 minutes ago from Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
Jess (@jessicayhkim) reported 55 minutes ago from Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
CC (@golfercruz) reported 58 minutes ago from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Philly (@Philly_P87) reported 6 minutes ago
Hey @Rogers you’re a piece of 💩 Your internet is slow af GN 💤
Kirtan Trivedi (@Mr_Rich_Dot_Com) reported 7 minutes ago
@Rogers I port my sim to rogers. The sales guy did something and I dont have any sim with me from last 2 days. Stores are close no support. And you guys pitch urself as tier 1, really shittiest service so call tier one rogers
skiii (@SkiDaPrince) reported 8 minutes ago
@RogersHelps It really is odd I tried this on my iPhone and my iPad as well as my laptop AND my pc. I’m starting to think this might be on my end. Just a couple months ago I had this issue, figured it out and it was okay. I tried myrogers, Shaw, both apps. I think im too old for this.
@drhillarypimlott.bsky.social 🏳️‍⚧️🏳️‍🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reported 10 minutes ago
We deal with an indie 4 internet but they rely on @Rogers cable. When we need help to resolve an (ongoing) issue they contact @Rogers. I call Monday & have to wait 4 Wednesday am but .@Rogers reschedule 4 Weds pm & then reschedule on Wed noon 4 Friday but no-one tells customers.
Chevy the Golden (@chevy_GRR) reported 13 minutes ago
@Rogers your online chat is garbage! 4 times I’ve been cut off today with no ability to reconnect! Do better!!!
izzy (@purgaytory_) reported 16 minutes ago
@RogersHelps why is my phone giving me notifications that roaming is enabled due to losing connectivity to my home network? I'm at home and am not near the border. I've gone into my settings and turned roaming off, but its still enabled at the top of my screen.
John Kiefte (@JohnKiefte) reported 18 minutes ago
@RogersHelps The price of my equivalent bundle is going up over $50 a month. Why on earth would I stay with Roger’s? After decades of being a loyal customer.
˚ʚ♡ɞ˚ (@aintjeff_) reported 19 minutes ago
@RogersHelps Is there internet outage today? I have no internet since 7:00 AM and I’m going crazy.
Onesiphorus 🟪⬜️🟩 🇬🇧🇨🇦 (@Caro_WiserNow) reported 21 minutes ago
@RogersHelps Too late. I'm cancelling. It's been going on for two weeks and the "help" techies tell me they've fixed it. No use for this anymore with my current deal ending in three weeks.
bree (@bree_2002) reported 24 minutes ago
@RogersHelps I live in saskatoon and i am seeing why I cant text is there a outage somewhere or what's going on