Rogers outages and service status in Richmond, British Columbia
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Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Richmond, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 2, 7:52 PM EDT.
- Internet (62%)
- Wi-fi (12%)
- Total Blackout (8%)
- Phone (8%)
- TV (7%)
- E-mail (3%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 23 minutes ago |
|
Vancouver
|
Phone | 3 hours ago |
|
Vancouver
|
Wi-fi | 21 hours ago |
|
Vancouver
|
2 days ago | |
|
Vancouver
|
Total Blackout | 2 days ago |
|
Vancouver
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
20 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Tom Alexander (@_TJAlexander) reported from Vancouver, British ColumbiaAny ETA on service restoration @RogersHelps ?
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jason Michael (@JayGarfs) reported from Richmond, British Columbia@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Ameer Z. (@1RovingNomad) reported from North Vancouver, British ColumbiaWorst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Grittygirl88 (@grittygirl88) reported@RogersHelps No the tech has not come why are dms not working for Rogershelp.
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Barbergs (@Barbergs) reported@RogersHelps what the heck is going on at Roger’s call centre. I’ve been calling multiple times per day since July 8 to advise of a move this Friday. I can’t ever get a person and the calls eventually after authenticating tell me to call back at a later date. Stores can’t help?
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tim smitheman (@tsmitheman) reported@RogersHelps live chat is unable to book a technician to come to my house. Says i need to call the line. Im not doing another 1.5 hour wait. pls help
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps After another 3 hours in chat we got about 15 minutes of service before it blew up again
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Cathy NOT Kelly (@cathykelly80) reported@Rogers - once Bell fibre becomes available in more places you’re going to have to up your customer service game or lose a ton of customers
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Alp Deniz (@alpdenizdeveci) reported@Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!
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Mike Gunn (@One_Gunn44) reported@RogersHelps I know you hours of operations. But I am not always available to call early in the morning.With the price of your service you should be able to provide better service. I was not in pressed with waiting that long from 2:30- 4:30 to have the call dropped.
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Colleen (she/her) (@decidedlycoll) reported@RogersHelps Greetings from Winnipeg. I just wanted to check and see if there is degradation of mobile service here, due to the wicked storm we had. I’m getting weak LTE signal strength, when I would normally be getting strong 5G. Settings on my iPhone game not changed.
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Strouder (@strouder1974) reportedHey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?
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D Crocker (@denncrocker) reported@Rogers Can you please cancel the crave subscription that has been added to my account. It was supposed to be a free feature with my virgin mobile account but I've been charged $22.00 for it.