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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Richmond, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 12, 10:50 AM EDT.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 7 hours ago
Vancouver Internet 16 hours ago
Vancouver Internet 16 hours ago
Vancouver Wi-fi 22 hours ago
Vancouver Wi-fi 1 day ago
Vancouver Internet 1 day ago

Nearby cities with recent reports

Vancouver

17 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • CoachDhillon
    JD (@CoachDhillon) reported from Richmond, British Columbia

    My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • _TPE_TW_
    AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • dustykelly
    Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • BrandonCrowe97
    Brandon Crowe *Burner (@BrandonCrowe97) reported from Burnaby, British Columbia

    @SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

  • FriesenPatty
    Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • mikeleeuno
    mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported from Ladner, British Columbia

    .@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • HeyItsIan14
    Ace Cabebe (@HeyItsIan14) reported from Delta, British Columbia

    @RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • yianis
    John Tzanetakis (@yianis) reported

    @Rogers C'mon ... Do Better!! You should have 24hr support ... this isn't a 9 to 5 job!! Fix this issue!!

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @Berniceness @Rogers @Rogers won’t respond unless you cancel your services or owe them money. After almost 50 years as a loyal customer, I cancelled all my Roger’s services after they contracted out their customer service to people that are clueless and always give contradicting info

  • VPPSunshine
    VPD Sunshine (@VPPSunshine) reported

    @bavedikian @Rogers you need to follow this example. You allowed @FedEx to facilitate a theft of a brand new IPhone. Now you are charging the person who never received it a monthly fee and not holding FedEx responsible even though they gave to a random person.

  • PCWAndrew
    Andrew (@PCWAndrew) reported

    @Rogers calls me so often to sell cell service I don’t want that it’s making me reconsider the services I do have. You should be able to remove me from marketing calls (and your third party marketing calls too).

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps i was advised by the account to send a private dm but I’ve only received an automated response. Can a human agent please help?

  • ms_culpa
    MiaCulpa (@ms_culpa) reported

    @RogersHelps 2nd day of service interuptions. Waiting on hold for almost 30 minutes trying to reach tech support. I need internet to work. What is going on and why am I left on hold for so long? #Rogers

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @Autumblues @Rogers I asked the Rogers tech support lady she said it's not my equipment, but I don't think I believe her

  • Berniceness
    Berniceness - 🥓🥓🥓🥓 (@Berniceness) reported

    Hey @Rogers why am I talking to a dude in the Philippines when Canadians can't find jobs??? Yet, you sure like to gouge us with fees for subpar service and then rob from us with extra billings if one doesn't look at their statement.

  • Rayleigh21212
    Bad Cat (@Rayleigh21212) reported

    @Berniceness @Rogers They hire foreigners willing to work for less WITHIN Canada too, it's why they're able to pay minimum wage now but never could in the past.

  • jigmack
    j k (@jigmack) reported

    @RogersHelps I have been calling Roger’s technical had to wait 2 hrs before somebody ans. Out of 5 lines in my family my one line does not have signal. I was told to reset network and also restart phone. I would get network for few minutes and then gone again. Need assistance