Rogers outages and service status in Richmond, British Columbia
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Richmond, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 7, 9:03 AM EDT.
- Internet (62%)
- Wi-fi (13%)
- Total Blackout (9%)
- TV (6%)
- Phone (6%)
- E-mail (4%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Wi-fi | 7 hours ago |
|
Vancouver
|
Internet | 13 hours ago |
|
Burnaby
|
Internet | 14 hours ago |
|
North Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
2 days ago |
Nearby cities with recent reports
8 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Trevor (@EastvanTrev) reported from Burnaby, British ColumbiaScam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Cameron Williams (@Wasgo) reported from Vancouver, British Columbia@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@RogersHelps Please piggyback your service to Bell or Telus STAT!
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@Rogers hey still no service in bc get your **** together Rogers
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Pᴀᴜʟ Dᴀᴠɪs #ᴏɴʟɪɴᴇsᴀғᴇᴛʏ #privacy (@pauldavisSNS) reported@Rogers @RogersHelps Two agents One hour fifty minutes No resolution -> and I need to call back?? Because the agent said they cannot call us back. ALL in an effort to help YOU keep my mom as a customer.. The definition of irony #rogers
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J Hanna (@JohnHanna86) reported@RealDonBradshaw @BlueJays @Rogers WTF are you griping about ? They’re showing the fans what he looks like in Jays blue. No harm no foul. There’s a lot stuff to whine about this year but this isn’t it.
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Lord Thunder (@TheLordThunder) reported@FierySharky @Rogers @Sportsnet A lane seems to be opening for a local sports news network to emerge. I'm not listening to Leaf hype all year, that's for sure.
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Just call me....Duff (@jim_duffus) reported@RealDonBradshaw @BlueJays @Rogers Is he or is he NOT a #bluejay. Whats the issue?
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Solid Shatner (@KarlMagnonMan) reported@RogersHelps That’s irrelevant. I’ve followed all the steps (no dashes or box #’s etc) and it’s just not recognized (according to YOU) by Canada Post, and yet I get mail w/o issue. The PROBLEM is trying to speak to a live operator to correct this and I can NEVER get through.
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Terry Murphy (@tyjac2) reported@RogersHelps when will my internet and tv services be back on they have been off all afternoon Such poor service
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shane conohan 🇨🇦 (@shaneconohan17) reported@FierySharky @Rogers @Sportsnet Dude wtf
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Kuljeet Singh (@Kuljeet123r) reported@RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.
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SARINLEY (@abdiazizsarinle) reported1/2. @Rogers @RogersHelps My emails have gone unanswered, and your AI agent has not been helpful. Please contact me and resolve this issue as soon as possible.
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🐻❄️ Dave Sandford 🦌 (@Dave_Sandford) reported@SturdyHugh @RogersHelps Spot on Hugh A communications company that makes it so frustrating to actually communicate with them. Frustrate the customer so much they just give up trying.