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Rogers outages and service status in Richmond, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 19, 12:07 AM EDT.
  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 11% E-mail (11%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

The latest reports from users having issues in Richmond come from postal codes V7C and V6Y .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Internet 3 days ago
Vancouver E-mail 3 days ago
Vancouver Internet 3 days ago
Vancouver Internet 4 days ago
Vancouver Wi-fi 6 days ago

Nearby cities with recent reports

Vancouver

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

  • GugzP
    G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • jpresz
    Joel Preszcator (@jpresz) reported from Vancouver, British Columbia

    @Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?

  • Abearinger
    Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia

    @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

  • Meanchef
    Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • biayvr
    b i a ☆ (@biayvr) reported from Burnaby, British Columbia

    Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

  • keeponsmilingu
    JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • oneweedram
    Eva Pang (@oneweedram) reported from Vancouver, British Columbia

    Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • _TJAlexander
    Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • Wasgo
    Cameron Williams (@Wasgo) reported from Vancouver, British Columbia

    @RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • Thatmattevans
    Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

  • heyericm
    Eric Machado (@heyericm) reported from Vancouver, British Columbia

    @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tyjac2
    Terry Murphy (@tyjac2) reported

    @RogersHelps Now the wifi is down again what is going on

  • SirLuckHomes
    SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported

    @RogersHelps Now if I try to make my wife a Level One, that process takes 30 days You’re telling your employees and managers that there is a security risk….what’s the risk to my son if I can’t get a hold of him in an emergency?

  • ptsakani
    ptsakani (@ptsakani) reported

    @RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours

  • quaffer
    quaffer (@quaffer) reported

    I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

  • aarsenault72
    Sir Ahole🇨🇦🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@aarsenault72) reported

    @JayGenXer @Rogers Teksavvy has hreat customer service, but almost never need to call em. Maybe once in almost 2 decades. Had Teksavvy for maybe 12 or 14 years, then had to switch back to Bell for fibre ( before Bell was forced to share infrastructure), because Teksavvy was being crushed with slower speeds. I despise Bell. Their customer service is even worse then Rogers. I switched to Rogers cable high-speed because I just couldn't take Bell anymore. Rogers sucked as well. Finally, Teksavvy secured a high speed Fibre network a few years ago and I switched back.

  • yiya2110
    Tanya Gil (@yiya2110) reported

    @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

  • jseets8
    Jason Seets (@jseets8) reported

    @Rogers your new AI phone service SUCKS and I will never use it. Bring back the old service that allows me to pay the bill without having to give you my voice. #sayNOtoAI

  • ImpatienTourist
    The Impatient Tourist (@ImpatienTourist) reported

    Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

  • HOT7forever
    🥢⟭⟬ Into the ☀️ (@HOT7forever) reported

    I just noticed they increased all my phone lines by $5 so they could invest in providing better service. @Rogers charging ppl more when your service continues to get worse is just ridiculous.

  • TheMachoDan13
    Macho Dan (@TheMachoDan13) reported

    @Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!