Rogers

Rogers Outage Report in Richmond, British Columbia

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The latest reports from users having issues in Richmond come from postal codes V7C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Richmond, British Columbia 01/01/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, Richmond and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaNew Westminster TV
CanadaVancouver TV
CanadaBurnaby Internet
CanadaBurnaby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • _TJAlexander Tom Alexander (@_TJAlexander) reported from Vancouver, British Columbia

    Any ETA on service restoration @RogersHelps ?

  • RuthlessBC RuthlessBC (@RuthlessBC) reported from North Vancouver, British Columbia

    @RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • baldeaglesoar Bald Eagle (@baldeaglesoar) reported

    @RogersHelps @Rogers so ANY chance you can send a technician sooner?? Any chance you would actually try to help a customer?

  • queenbaddiefee BADDIE🍀✨ (@queenbaddiefee) reported

    @Rogers @RogersHelps for the past week you guys been having service interruptions in my area this isnt helping with me deciding on staying or leaving

  • kad143 Kadir Rangwala (@kad143) reported

    Rogers gave me an L by upgrading my upload speed to 160mbps on ignite gigabit untill today when I renewed my Promo. My Upload speed are back to 30 mbps. Customer support is useless as usual. This company only has a few technically competent employees.@RogersHelps #rogers @Rogers

  • cdn_tbird Tony Citta (@cdn_tbird) reported

    @Rogers Here's an idea. Don't bill your customers until your Ignite services are stable and fully available for at least 60 consecutive days. I don't think that we've had 1 day since the big outage where thinks didn't keep going up and down #unreliable #badcustomerservice

  • KimberleyCoultr Kimberley. I stand with Ukraine 🇺🇦 (@KimberleyCoultr) reported

    @goose68ca Sorry. @rogers sucks. Mine was down. They couldn't figure it out until I saw 4 work teams 4 houses dwn around the corner from me. I told them what was wrong. They sent one of the guys to confirm. 10+hrs to believe me. Idiots!!

  • thisisskarlett Kurt Tait aka Kaptain Skarlett (@thisisskarlett) reported

    @RogersHelps Already check. Live chat said it was down and there are “working on it”. But they have been working on it for two weeks…

  • JacobRotundo winning man (@JacobRotundo) reported

    @RogersHelps Hello I am lagging pretty bad, this has been ongoing for the past 3 days, could you please look into this?

  • singhharleen Harleen Singh (@singhharleen) reported

    @RogersHelps Terrible again ! Automated response !!

  • CaddacTech Caddac (@CaddacTech) reported

    Finally ridding ourselves of @Rogers. Internet listed above TV Package Home Phone $90/month (non-promo $189.90/month) For comparison, we are paying $193/month for 1000 Mbps down (usually only like 750) and 30 Mbps up + TV on Rogers.

  • itsmrspirit Nozaki Maikeru (@itsmrspirit) reported

    @RogersHelps stop hiding in the shadows and announce why your service is not stable again today there no internet and tv is not working now I am this close to switching to bell either hurry up and fix what is wrong or I am done with you guys enough is enough