Rogers outages and service status in Richmond, British Columbia

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Full Outage Map

Rogers generated 3 outage signals in the last 24 hours around Richmond, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 10, 2:44 AM EDT.

Internet (57%)
Wi-fi (17%)
TV (11%)
E-mail (8%)
Phone (5%)
Total Blackout (3%)

The latest reports from users having issues in Richmond come from postal codes V7E , V6Y and V7A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond	Baseline
Apr 9, 10:20 PM EDT	0	0	0
Apr 9, 10:40 PM EDT	0	0	0
Apr 9, 11:00 PM EDT	0	0	0
Apr 9, 11:20 PM EDT	0	0	0
Apr 9, 11:40 PM EDT	0	0	0
Apr 10, 12:00 AM EDT	0	0	0
Apr 10, 12:20 AM EDT	0	0	0
Apr 10, 12:40 AM EDT	0	0	0
Apr 10, 1:00 AM EDT	0	0	0
Apr 10, 1:20 AM EDT	0	0	0
Apr 10, 1:40 AM EDT	0	0	0
Apr 10, 2:00 AM EDT	0	0	0
Apr 10, 2:20 AM EDT	0	0	0
Apr 10, 2:40 AM EDT	0	0	0
Apr 10, 3:00 AM EDT	0	0	0
Apr 10, 3:20 AM EDT	0	0	0
Apr 10, 3:40 AM EDT	0	0	0
Apr 10, 4:00 AM EDT	0	0	0
Apr 10, 4:20 AM EDT	0	0	0
Apr 10, 4:40 AM EDT	0	0	0
Apr 10, 5:00 AM EDT	0	0	0
Apr 10, 5:20 AM EDT	0	0	0
Apr 10, 5:40 AM EDT	0	0	0
Apr 10, 6:00 AM EDT	0	0	0
Apr 10, 6:20 AM EDT	0	0	0
Apr 10, 6:40 AM EDT	0	0	0
Apr 10, 7:00 AM EDT	0	0	0
Apr 10, 7:20 AM EDT	0	0	0
Apr 10, 7:40 AM EDT	0	0	0
Apr 10, 8:00 AM EDT	0	0	0
Apr 10, 8:20 AM EDT	0	0	0
Apr 10, 8:40 AM EDT	0	0	0
Apr 10, 9:00 AM EDT	0	0	0
Apr 10, 9:20 AM EDT	0	0	0
Apr 10, 9:40 AM EDT	0	0	0
Apr 10, 10:00 AM EDT	0	0	0
Apr 10, 10:20 AM EDT	0	0	0
Apr 10, 10:40 AM EDT	0	0	0
Apr 10, 11:00 AM EDT	0	0	0
Apr 10, 11:20 AM EDT	0	0	0
Apr 10, 11:40 AM EDT	0	0	0
Apr 10, 12:00 PM EDT	0	0	0
Apr 10, 12:20 PM EDT	0	0	0
Apr 10, 12:40 PM EDT	0	0	0
Apr 10, 1:00 PM EDT	0	0	0
Apr 10, 1:20 PM EDT	0	0	0
Apr 10, 1:40 PM EDT	0	0	0
Apr 10, 2:00 PM EDT	0	0	0
Apr 10, 2:20 PM EDT	0	0	0
Apr 10, 2:40 PM EDT	0	0	0
Apr 10, 3:00 PM EDT	0	0	0
Apr 10, 3:20 PM EDT	0	0	0
Apr 10, 3:40 PM EDT	0	0	0
Apr 10, 4:00 PM EDT	0	0	0
Apr 10, 4:20 PM EDT	0	0	0
Apr 10, 4:40 PM EDT	0	0	0
Apr 10, 5:00 PM EDT	0	0	0
Apr 10, 5:20 PM EDT	0	0	0
Apr 10, 5:40 PM EDT	0	0	0
Apr 10, 6:00 PM EDT	0	0	0
Apr 10, 6:20 PM EDT	0	0	0
Apr 10, 6:40 PM EDT	0	0	0
Apr 10, 7:00 PM EDT	0	0	0
Apr 10, 7:20 PM EDT	0	0	0
Apr 10, 7:40 PM EDT	0	0	0
Apr 10, 8:00 PM EDT	0	0	0
Apr 10, 8:20 PM EDT	0	0	0
Apr 10, 8:40 PM EDT	0	0	0
Apr 10, 9:00 PM EDT	0	0	0
Apr 10, 9:20 PM EDT	0	0	0
Apr 10, 9:40 PM EDT	0	0	0
Apr 10, 10:00 PM EDT	0	0	0
Apr 10, 10:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	20 hours ago
North Vancouver	TV	21 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

15 recent signals

20 hours ago

North Vancouver

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

#IndianStatus531 (@BlueCedarAngel) reported 42 seconds ago from Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
Bryan Cogan (@StampieRuns) reported 1 minute ago from Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
mike lee | 이형걸 | 李衡杰 | (@mikeleeuno) reported 1 minute ago from Ladner, British Columbia
.@Fidomobile @Rogers can you work with @kakaoteam to figure things out on why the messenger service has only impacted those on iphone users? Not sure if it's Canada wide but BC users are certainly feeling it. Thank you.
CodeRed333 (@3Code3Red3) reported 7 minutes ago from Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
Eva Pang (@oneweedram) reported 10 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
Morgane Oger (@MorganeOgerBC) reported 14 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?
Alli Bearinger 🇨🇦 (@Abearinger) reported 19 minutes ago from Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
Jason Michael (@JayGarfs) reported 27 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
Jody Vance (@jodyvance) reported 28 minutes ago from Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
Jeanne (@Meanchef) reported 31 minutes ago from Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
Kiefer Abram (@kikithekrakra99) reported 34 minutes ago from Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
Kiefer Abram (@kikithekrakra99) reported 36 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
Morgane Oger (@MorganeOgerBC) reported 37 minutes ago from Vancouver, British Columbia
@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?
Jenn Della (@JennPWasHere) reported 37 minutes ago from Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
Jay Holtslander (@j_holtslander) reported 38 minutes ago from Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
Tom Alexander (@_TJAlexander) reported 42 minutes ago from Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
Joel Preszcator (@jpresz) reported 42 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 43 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
Marshall Mills (@MarshallsMills) reported 44 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
CodeRed333 (@3Code3Red3) reported 47 minutes ago from Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

RealRetroguy (@realretroguy) reported 7 minutes ago
@RogersHelps what is the ETA to restore service in Mississauga/ Port Credit area? Been "in progress" for hours.
Wut? (@_TheCaptaincs) reported 7 minutes ago
@RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.
Batesy (@cideralowekoda) reported 9 minutes ago
@Sweet__Wolf @MapleLeafs @Rogers I get it but sooooooo stupid.
Engineer_Trader (@Engineertrad) reported 9 minutes ago
@RogersHelps You scammers not restoring service even not allowing me to cancel my service with you guys without penalty I am really frustrated
Chrissy (@cchapple_11) reported 11 minutes ago
@RogersHelps @Koma1895 Wow such **** customer service
Atul Prajapati (@Atul_Prajapati_) reported 12 minutes ago
@Rogers Just received another email asking me to pay $834.86 now on top of $333. New customer with 700+ credit score and solid payment history, yet @Rogers & @Redwireless keep asking for unexpected down payments. Order showed $0 down, then $447.50, then $333, and now $834.86 more. This is extremely frustrating and feels misleading. Requesting urgent resolution. #Rogers #CustomerExperience #Canada
Lynne Pelser (@LynnePelser) reported 15 minutes ago
@Rogers @CRTCeng Easter weekend. Multiple outages. Inability to worship on any device & zero warning. Why is it Canadians cannot have reliable internet service or choice in providers? Absolute failure @rogers
Zohreh (@Z_T_1348) reported 15 minutes ago
@RogersHelps @KjennerBrian Never trust them. They lie and will never return your money. Their bills are so complicated that no one understands the charges. You end up calling them, wasting at least two hours, and getting nothing in return, just a complete waste of time.
Jonny Be Good 🫐 (@just_jonny1980) reported 15 minutes ago
@RogersHelps No it’s not being corrected calling to cancel today and switch to Bell as well as my neighbours are all doing the same thing
RE2 (@antru999) reported 16 minutes ago
This ***** Corbin trash as **** @BlueJays go **** yourself @MarkShapiro @Rogers