Rogers Outage in Richmond, British Columbia

“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

@gmbutts @Rogers I did that once, years ago. Never again.

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

@Rogers hey still no service in bc get your **** together Rogers

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

@RogersHelps Please piggyback your service to Bell or Telus STAT!

@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

@RogersHelps You guys down in London? All my friends with Rogers are experiencing horrible service.

@RogersHelps Thanks for the corporate double talk. I’m not interested in excuses. I want results. The only service that is down in this neighbourhood is yours. Let me know when you decide to do your job. K2G 6W1

I can't even watch anything with my kids because the ****** @Rogers internet buffers and freezes like hell every night after 7PM because they refuse to fix the overloaded node in my neighbourhood.

@SNBets @Sportsnet @Rogers Instead of promoting dreaming about gambling to make money and killing my sports viewing experience with poor produce and lame host delivery betting segments How about promoting working and self-respect to make money?

@Rogers please ask Kevin Kieth if a warm transfer to a team manager in customer service should take over 35 minutes in a queue. Do the staff not know what a warm transfer is? Or do they want to keep us waiting till we drop off? No accountability in Rogers that I can see.

@RogersHelps is there an internet outage in Scarborough ON today/this evening?

Dear @rogers. Your customer service sucks. We’ve been without service since Saturday. We can’t even call 911! it took you 4 days to even acknowledge a problem, and still no updates or expected eta for restoration. Neighborhoods on bell have been up since Sunday. #switching

rogers moment when the internet goes down for 20 minutes for the 500th time a week @Rogers GET GOOD AT NOT GOING DOWN 500 TIMES A WEEK

@RogersHelps Hello I'm looking for an ETR for internet service for my area - Ajax....the whole neighborhood is without internet service

@Ppanetta1 @RogersHelps Our Ignite service was also down before the storm. This is why it would be helpful for Rogers to explain what's actually going on.