Rogers outages and service status in Richmond, British Columbia
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 12, 4:59 AM EDT.
- Internet (59%)
- Wi-fi (16%)
- TV (14%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Richmond come from postal codes V6Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 12 hours ago |
|
Vancouver
|
Phone | 20 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Wi-fi | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
17 recent signals
2 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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AM (@_TPE_TW_) reported from Burnaby, British ColumbiaI want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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Ronald Swizzler (@stuffapproved) reported from Richmond, British Columbia@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Elana Shepert 🇺🇦 (@elanashepert) reported from Vancouver, British Columbia@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Matt Evans (@Thatmattevans) reported from West End, British Columbia@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Matt Bishop (@MattBishopL3) reported from North Vancouver, British Columbia@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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💎🙌🏻 Hortie 11:11🚀 (@Hortiez) reported@MapleLeafs @Rogers Worst acting ever
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High_5_Brady (@Jimbb5022) reported@RogersHelps … the highest level of customer support and executive escalation. Instead of feeling heard or valued as a customer, I have been left feeling ignored and dismissed.
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dmolson (@burlivespipe) reported@Corey898912 @Garnet_2203 @Rogers Only weak cons want us to sign a bad deal that the bloated orange bully would rip up anyways…
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Boris Slobodin (@bslobodin) reported@RogersHelps pure chaos this is. all i wanted was to reactivate cellular on a replacement apple watch. in store agents said they can't do it and to call the phone support. switching providers now.
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Karina (@Rinafong) reported@RogersHelps There was an outage in my area earlier but status says resolved. I tried rebooting but it’s still not back up
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J (@Jball1717) reported@RogersHelps At this point I want to cancel. Worst customer service! Rogers and chatr both cant get a hold of anyone. Big mistake signing up 2 lines. Contact me to Cancel please as I can’t get through or someone who knows how to help When I do!
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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Luminier (@Lunar_Dusk) reported@RogersHelps Currently I didn't close my account and the last payment still not yet proceed it. Please check and ASAP to solve it. Whenever the last payment done I will be cancel my bank account
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Elysian Workshop (@ElysianWorkshop) reported@peaspod23 @Rogers They are scam and a grift. Why is there no customer service? The contracts are a scam where if you don't renew after 2 years your bill doubles and their way to fix it is to resign up. No thanks. They are quite frankly thieves.
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Greg Rieben (@gregrieben) reported@RogersHelps yes I do. I'm still on hold. I set up a second mobile service on my account. I transferred the number to the new phone but the old provider (Fido - you/Rogers) does not have any confirmation that the number has been transferred to a new service provider.