1. Home
  2. Companies
  3. Rogers
  4. Richmond
Rogers

Rogers outages and service status in Richmond, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 5:41 PM EDT.
  • 74% Internet (74%)
  • 9% Wi-fi (9%)
  • 6% Total Blackout (6%)
  • 5% Phone (5%)
  • 4% E-mail (4%)
  • 3% TV (3%)

The latest reports from users having issues in Richmond come from postal codes V7E .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 8 hours ago
Vancouver Internet 9 hours ago
Vancouver Internet 1 day ago
Vancouver Wi-fi 1 day ago
Vancouver Internet 1 day ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

16 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MrBennyYau
    Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • 3Code3Red3
    CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia

    @RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

  • j_holtslander
    Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @RogersHelps I had the issue pre-@1111Resolver

  • juadog
    Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • rankinacameron
    crankin (@rankinacameron) reported from Vancouver, British Columbia

    @Rogers whats up wireless sucks so bad

  • JennPWasHere
    Jenn Della (@JennPWasHere) reported from Delta, British Columbia

    @RogersHelps @Rogers I did but you didn’t help me.

  • MarshallsMills
    Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • jodyvance
    Jody Vance (@jodyvance) reported from Vancouver, British Columbia

    @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • travelcanucks
    Cam & Nicole (@travelcanucks) reported from North Vancouver, British Columbia

    Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎

  • jessicayhkim
    Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • golfercruz
    CC (@golfercruz) reported from Richmond, British Columbia

    @imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

  • StampieRuns
    Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia

    @HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

  • Meanchef
    Jeanne (@Meanchef) reported from New Westminster, British Columbia

    Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Delta, British Columbia

    @TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia

    @RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

  • Rparmarr89
    Vasily Podgoalzin (@Rparmarr89) reported from Vancouver, British Columbia

    @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

  • CoachDhillon
    Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

  • sheilamoris
    Sheila Morissette (@sheilamoris) reported from Vancouver, British Columbia

    @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

  • Tak_Tkk
    #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported from Vancouver, British Columbia

    @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • doonboy
    Paul R (@doonboy) reported

    @SandraMutilva @Rogers 50 minutes is not bad. They just hung up on me after 2.30 hours. Horrible service.

  • UntamedVoice
    UntamedVoice (@UntamedVoice) reported

    @RogersHelps Yes every Rogers customer knows this phone number. I’ve been on this phone number for over four hours, trust me. I know what I’m doing.

  • robinandamelia
    Robin Brunet (@robinandamelia) reported

    @RogersHelps 54 minutes now. Not acceptable. Can’t you report outage

  • JHughes681
    James Hughes (@JHughes681) reported

    @MartyYork This should seal Popkins and John Schneider’s fate. Fans who went to today’s game should be demanding refunds. @Rogers should have to pay for this FAILURE. Sponsors seriously need to pull out and stop their financial support. @EdwardSRogers needs to feel some real pain.

  • therealgonmun
    Gonmun/Bluesky bound (@therealgonmun) reported

    @Rogers I mistakenly paid to an old account instead of my new one. Now when I'm trying to get the payment transferred I'm being told I can only get a refund. AND your customer service rep is trying to sell me something after not being able to help. And when I call I get dc'd

  • Crypto1Nomad
    Nomad Crypto (@Crypto1Nomad) reported

    @Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?

  • pottsy1988
    Andrew Potts (@pottsy1988) reported

    @alancross @Rogers online help is better! ask for home security specialist

  • Blubb3ry
    jane doe (@Blubb3ry) reported

    @alancross @Rogers The more money they make the less service their customers get!

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps Voice tech support is not 24/7. Apparently you’re too busy to even let me hold. What a slap in face…

  • ConorCPaterson
    C (@ConorCPaterson) reported

    @RogersHelps There are no outages. Can you provide a number to call? I have been on hold on live chat and on the phone for over an hour. There has got to be a better solution than this.