Rogers outages and service status in Richmond, British Columbia

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Full Outage Map

Rogers generated 4 outage signals in the last 24 hours around Richmond, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 30, 7:26 PM EDT.

Internet (64%)
Wi-fi (18%)
TV (10%)
Phone (4%)
Total Blackout (3%)
E-mail (1%)

The latest reports from users having issues in Richmond come from postal codes V7A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Richmond	Baseline
Apr 29, 9:00 PM EDT	0	0	0
Apr 29, 9:20 PM EDT	0	0	0
Apr 29, 9:40 PM EDT	0	0	0
Apr 29, 10:00 PM EDT	0	0	0
Apr 29, 10:20 PM EDT	0	0	0
Apr 29, 10:40 PM EDT	0	0	0
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	TV	5 hours ago
Vancouver	E-mail	12 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

20 recent signals

2 hours ago

North Vancouver

2 recent signals

2 days ago

Burnaby

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

Cameron Williams (@Wasgo) reported 59 seconds ago from Vancouver, British Columbia
@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.
Jay Holtslander (@j_holtslander) reported 4 minutes ago from Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
JESSICA💋 (@keeponsmilingu) reported 6 minutes ago from Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
CC (@golfercruz) reported 7 minutes ago from Richmond, British Columbia
@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
Eva Pang (@oneweedram) reported 8 minutes ago from Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 11 minutes ago from Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
#IndianStatus531 (@BlueCedarAngel) reported 15 minutes ago from Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
#GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 25 minutes ago from Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
David Finnis 🚴 (@ilovethearts) reported 31 minutes ago from Vancouver, British Columbia
I'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
Trevor (@EastvanTrev) reported 31 minutes ago from Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
Marshall Mills (@MarshallsMills) reported 35 minutes ago from Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
Kiefer Abram (@kikithekrakra99) reported 37 minutes ago from Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
Marian S. (@MarianRLS1985) reported 41 minutes ago from Vancouver, British Columbia
@RogersHelps services are down again. 😑
Matt Evans (@Thatmattevans) reported 46 minutes ago from West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
Andrew F Stewart (@AndrewFstewart) reported 48 minutes ago from Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
Nic Amaya 🇺🇦🇨🇦🇨🇴 (@Nic_Amaya) reported 49 minutes ago from Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
Joel Preszcator (@jpresz) reported 51 minutes ago from Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
Kiefer Abram (@kikithekrakra99) reported 54 minutes ago from Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
b i a ☆ (@biayvr) reported 54 minutes ago from Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
Jason Michael (@JayGarfs) reported 60 minutes ago from Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

BeyondOldfashioned (@Karen22912) reported 3 minutes ago
Sooooo….. more on this, the info that I could find indicates a @Rogers tech support worker in Morocco earns $500-$700 U.S. per month, more if they have more specialized skills- Does Rogers have difficulty finding Canadians to do this work?
Harry (@Harry22202683) reported 5 minutes ago
@RogersHelps I have no cellphone service hence I am unable to call customer service to understand what is happening. I tried to use Rogers Business chat and that is unavailable as well. I am currently completely stranded. Please help
PATEL HITESH (@Patelhits2511) reported 7 minutes ago
@Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.
Serbian Lady D (@VojvotkinjaSRB) reported 8 minutes ago
@Rogers 2 hours on the phone with people who have issues speaking English! Oh I am canceling. I am so pissed that I don't want anything to do with you anymore! Serve Indians with your crap service! We Canadians deserve better and I chose to spend my money elsewhere!
Mav (@Maverick_XBT) reported 11 minutes ago
I am never buying anything from @Rogers ever in my life if I have to watch another Michael Cera ad #GoHabsGo
Andy Potter (@aap53) reported 13 minutes ago
@RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.
Greg Stevenson (@GregPhstevenson) reported 13 minutes ago
@AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.
Robert Park (@RobertPark71) reported 16 minutes ago
@Rogers crap service, tv/internet outage for months. Numerous calls/tech visits, plus many area issues. Finally found out a broken wire coming into our apartment. Weeks, still not fixed, outages continue. WTF are we paying for? Still a year left on contract, not like this!
Mr Perfect (@collectibledad) reported 21 minutes ago
@RogersHelps I ended up hanging up. Brutal experience for a new customer. Been trying for days. 👎
Jey (@Slxmjimmy69) reported 26 minutes ago
@RogersHelps My grandma does dialysis at home sometimes my phone can’t even connect to service and I’m OUTSIDE in a city lol