Rogers Outage Report in Richmond, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Richmond come from postal codes V6Y, V7C, V6X and V7E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, Burnaby and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
-
JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
-
Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
-
AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
-
Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
-
Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
-
Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
-
Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
-
Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
-
Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
-
Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
-
Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
-
G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
-
Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
-
Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
-
RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
-
Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
-
Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
-
Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ
(@NikkiiMetal) reported
@Rogers 2 seperate employees told me it was lost after being recieved by y'all....not me keeping it or not sending it on time...yet you still have the audacity to tell me y'all be charging me on my next bill...really...so now the customer pays for your mistakes?!
-
Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ
(@NikkiiMetal) reported
@Rogers and when I mention how y'all gave me tons of stress and anxiety over this, all you can do is apologize? What ever happened to the days when y'all did this for the customer? I didn't realize blaming the customer and charging them money they don't owe was how things went...
-
Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ
(@NikkiiMetal) reported
@Rogers Earlier this year Rogers tried to charge me my entire upfront edge amount even though I had just gotten a new phone and new 2yr contract...how is it okay to treat your customers this way? This is disgusting and I won't stand for it! There is a lot of mental stress due to this!!
-
Jikwon Jung
(@jikwonjung) reported
@RogersHelps We are out of internet service in Willowdale Toronto (Yonge and Finch area)
-
Nathan Gregory
(@Litts2020) reported
@RogersHelps There has to be a more efficient way to make changes to my account through telephone that the insta chat cannot service. Was just on the phone for over 2 hours and was not satisfied with the end result/price of the package.
-
BrokenSunday
(@br0kensunday) reported
@Rogers You have an outage in Cambridge, ON with your Vmedia service provider for the last hour. They say they have no updates from you. Please fix your lines.
-
Steve🇨🇦
(@LogicalRoute) reported
@RogersHelps @Rogers Want to know what it's like to have all your services go down every 15mins every other day. Get @Rogers . It's only been a month, it only takes 4 hours to watch a 1 hour program. Oh, customer service, yes, someone is going call to let me know what the tech..
-
jchen
(@Cy888Jchen) reported
@RogersHelps it is so hard to get an online support? Phone waiting queue is 3 hours, live chat is waiting for the past 30 min. Don’t know about Twitter. Rogers suddenly charged me yesterday $514 for an equipment I returned with status as “delivered” 3 months ago.
-
Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ
(@NikkiiMetal) reported
@Rogers first you tell me I didn't send the phone back, which I have proof I did. And you needed 30 days to clear it up. 30 days pass.... Then when I prove I sent it back and y'all recieved it, y'all telling me you actually lost the damn device and need 5 business days!!! Ridic!
-
Neetu Virk
(@NeetuVirk) reported
@Rogers Or informed me that if I opt for Ignite instead of moving my old internet, you’ll charge me cancellation. That would’ve been honest customer service, instead of tricking me into signing up for new while springing cancellation charges for old.