Rogers Outage Report in Richmond, British Columbia
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The latest reports from users having issues in Richmond come from postal codes V6Y, V7C, V6X and V7E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Richmond, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, New Westminster, North Vancouver, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Burnaby |
Wi-fi | |
| Vancouver |
Total Blackout | |
| Vancouver |
Phone | |
| Burnaby |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Richmond, British Columbia
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps I had the issue pre-@1111Resolver
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.
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Eric Machado
(@heyericm) reported
from
Vancouver, British Columbia
@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Alli Bearinger 🇨🇦
(@Abearinger) reported
from
Vancouver, British Columbia
@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Jason Michael
(@JayGarfs) reported
from
Richmond, British Columbia
@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.
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#IndianStatus531
(@BlueCedarAngel) reported
from
Burnaby, British Columbia
@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Ronald Swizzler
(@stuffapproved) reported
from
Richmond, British Columbia
@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9
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b i a ☆
(@biayvr) reported
from
Burnaby, British Columbia
Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Eva Pang
(@oneweedram) reported
from
Vancouver, British Columbia
Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Vasily Podgoalzin
(@Rparmarr89) reported
from
Vancouver, British Columbia
@MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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Ronald Swizzler
(@stuffapproved) reported
from
Vancouver, British Columbia
@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
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Sheila Morissette
(@sheilamoris) reported
from
Vancouver, British Columbia
@RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident
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Riaz Meghji
(@RiazMeghji) reported
from
Vancouver, British Columbia
Terrific cause we get to support! @canucks @Rogers @BT_Vancouver
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SomeoneFun
(@Som3on3fun) reported
@RogersHelps I didn't have any issue with my internet this morning. Just now. Says connected without internet. Reboot and the modem still blinking ! What's going on
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Larry Barber
(@LarryBarber613) reported
@RogersHelps Why do you insist on telling people to go to a page for updates when there hasn’t been a SINGLE UPDATE posted going on 2 days! You’re making an annoying situation worse with the inane tweets about how much you care & go to blah blah blah 4 updates that never happen
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Meri (she/they)
(@LifeofMeri) reported
@rogers is probably the worst internet service provider ever. Been without home internet for the past 2 days and there are no updates, no communication, nothing. It's like they don't learn from the past #icestorm #noservice
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Emilia Pasquariello
(@Emypasqu) reported
@Rogers Wifi is down in the beaches canada Toronto. What should I do? Is down in the whole building block.
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Harry Knass
(@harryknass) reported
@RogersHelps a mobile account has fraudulently been opened in my name. I’m not a customer but an account and balance owing is showing on my credit report. I’ve attempted to report this fraud but CS has not been helpful. Can you advise please?
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Jacqui
(@JacquiKJanes) reported
Is everyone's internet with @RogersHelps going up and down all day?
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Craig O
(@Neo_ONeill) reported
@RogersHelps my Ignite TV box stutters consistently. “Your Wi-Fi s excellent!” According the the network message on the box. AppleTV sitting right next to the box, on the same wi-fi network can stream 4K HDR Atmos content without issue.
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Larry Barber
(@LarryBarber613) reported
@RogersHelps over a day without internet and all you do is say go to a page for updates that is never updated. Will be taking my business and enormous bill to Bell Rogers. You’ve had too many chances
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little john
(@johnpics12) reported
Seriously though @RogersHelps why send me to a store to pick a watch and no one has the right info you post on your website $29 per month and $0 on monthly network fee but this guys have no clues what I was talking about but it’s on site 😒😜
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Tania Watts
(@Tania_WattsUofT) reported
@RogersHelps- you dug up everyone’s lawns in our midtown Toronto neighborhood to put in cable last year- could you let the public know when you will fix the damage? Spring is here and we want to start yard work but what to do with the protruding cables and unsightly gravel