Rogers Outage Report in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, and New Westminster.

City	Problem Type	Report Time
Vancouver	Internet	12 hours ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jody Vance (@jodyvance) reported 4 minutes ago from Vancouver, British Columbia

  @Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

• 
  Riaz Meghji (@RiazMeghji) reported 8 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  Sheila Morissette (@sheilamoris) reported 11 minutes ago from Vancouver, British Columbia

  @RogersHelps a serious security breach occurred on my family members phone recently. Fraudster did a SIM swap - phone number ported to another company. No compensation from @rogers, no customer service . Seems they dont care

• 
  Kiefer Abram (@kikithekrakra99) reported 12 minutes ago from Burnaby, British Columbia

  @RobairreG @RogersHelps Now restarted it again back again lte plus... Maybe ur os updates are broken... Lmao #samsunggalaxynote9

• 
  #IndianStatus531 (@BlueCedarAngel) reported 16 minutes ago from Burnaby, British Columbia

  @RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

• 
  Vasily Podgoalzin (@Rparmarr89) reported 25 minutes ago from Vancouver, British Columbia

  @MonikaGul @NEWS1130 @canantifraud True story. Happened to me last month as well as I thought the text was spam. Got into my PayPal account as well. Luckily @AskPayPal and @Rogers rectified the issue within a couple hours and got my phone number back.

• 
  Jessy (@CoachDhillon) reported 26 minutes ago from Richmond, British Columbia

  @SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

• 
  Alli Bearinger 🇨🇦 (@Abearinger) reported 27 minutes ago from Vancouver, British Columbia

  @alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

• 
  Morgane Oger (@MorganeOgerBC) reported 31 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Jay Holtslander (@j_holtslander) reported 33 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

• 
  Jason Michael (@JayGarfs) reported 37 minutes ago from Richmond, British Columbia

  @jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

• 
  b i a ☆ (@biayvr) reported 37 minutes ago from Burnaby, British Columbia

  Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

• 
  Sheila Morissette (@sheilamoris) reported 40 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Eric Machado (@heyericm) reported 51 minutes ago from Vancouver, British Columbia

  @FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

• 
  #IndianStatus531 (@BlueCedarAngel) reported 51 minutes ago from Burnaby, British Columbia

  @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

• 
  #IndianStatus531 (@BlueCedarAngel) reported 53 minutes ago from Burnaby, British Columbia

  I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

• 
  Morgane Oger (@MorganeOgerBC) reported 53 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  Jay Holtslander (@j_holtslander) reported 55 minutes ago from Vancouver, British Columbia

  @RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

• 
  Eva Pang (@oneweedram) reported 58 minutes ago from Vancouver, British Columbia

  Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

• 
  Jessy (@CoachDhillon) reported 58 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snow (@fanbsb90) reported 44 seconds ago

  @Rogers The worst company every. I have canceled the service 2 days ago and now my account is automatically activated for a new phone number. Wtf is going on? Keep ripping off customers

• 
  AJ Quann (@ajquann2003) reported 2 minutes ago

  @RogersHelps I have a service install scheduled for September 14th. The landlord has given me the go ahead. Does the landlord need to sign a form beforehand? Or is contact information (phone number) sufficient.

• 
  Omacronalicious (@DaOneandOmi) reported 3 minutes ago

  @Ansovald @Rogers Is $50 really gonna change any of those things, relying on tech that fails sometimes is our own fault. My bank card wouldn’t work, should I blame Rogers because interact using one ISP? **** happens unfortunately and $50 won’t fix it or a month of service free.

• 
  Bill Delutis (@bdelutis) reported 5 minutes ago

  @RogersHelps most is less customer support of any company

• 
  Robert Glover (@RobertwGlover) reported 6 minutes ago

  @Rogers gotta love how rogers does customer service you call up answered in about 2 minutes and when you say ur calling to cancel something they don't listen just put you in a holding queue for it's been hour and 20 minutes SO FAR but if I want to sign up bam they are right there

• 
  Hailey’s Comet Co (@HaileysCometCo) reported 7 minutes ago

  @Rogers what’s going on with the internet constantly going in and out? I’ve been with rogers since May and have never had so many issues with an internet company in my life. I’m in Ottawa and I pay for the best internet package you have and need it for my job. Wtf is going on

• 
  Alkesh Batra (@AlkeshBatra) reported 8 minutes ago

  @Rogers hi, Just for 1 min work do we have to wait for half an hour in the store just even to get acknowledged that we can not cancel this service here And there are 4 other customers also waiting there after us and only two staff members only working. Cont...

• 
  Matthew Smith (@1977MAPS) reported 9 minutes ago

  @RogersHelps y'all can go to hell if you think you are going to ID me to be a customer.

• 
  JNP (@jpindahm) reported 9 minutes ago

  @RogersHelps Internet is down in M1G 2K3 postal code.

• 
  𝔍∆Ƙ𝔢 ɹɐɐ𝔩ǝ𝔷ɐ𝑯 (@JakeHazelaar) reported 9 minutes ago

  @MichaelJGyovai @Rogers Can second this internet been wonky went off once then been really slow compared to what it usually not on my end so