Rogers outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, British Columbia

The most recent Rogers outage reports came from the following cities: North Vancouver, Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
North Vancouver	Internet	23 hours ago
Vancouver	Internet	1 day ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	4 days ago
Vancouver	Phone	4 days ago
Vancouver	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Richmond, British Columbia

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Sheila Morissette (@sheilamoris) reported 2 minutes ago from Vancouver, British Columbia

  @RogersHelps Yes I am pretty sure that you would rather talk to me privately but I am so disappointed in @Rogers & lack of any customer service that I am ready to go very public about this incident

• 
  Marshall Mills (@MarshallsMills) reported 2 minutes ago from Vancouver, British Columbia

  @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

• 
  crankin (@rankinacameron) reported 8 minutes ago from Vancouver, British Columbia

  @Rogers whats up wireless sucks so bad

• 
  AM (@_TPE_TW_) reported 8 minutes ago from Burnaby, British Columbia

  I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

• 
  Benny Yau (@MrBennyYau) reported 12 minutes ago from Vancouver, British Columbia

  And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

• 
  Morgane Oger (@MorganeOgerBC) reported 12 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

• 
  Dusty Kelly (@dustykelly) reported 21 minutes ago from Vancouver, British Columbia

  @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

• 
  ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported 25 minutes ago from Vancouver, British Columbia

  @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

• 
  Jessy (@CoachDhillon) reported 33 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Morgane Oger (@MorganeOgerBC) reported 39 minutes ago from Vancouver, British Columbia

  @RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

• 
  Andrew F Stewart (@AndrewFstewart) reported 44 minutes ago from Vancouver, British Columbia

  “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

• 
  Sia Adjudani (@Sia_Adjudani) reported 46 minutes ago from Delta, British Columbia

  @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

• 
  Riaz Meghji (@RiazMeghji) reported 49 minutes ago from Vancouver, British Columbia

  Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

• 
  Kiefer Abram (@kikithekrakra99) reported 52 minutes ago from Burnaby, British Columbia

  @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

• 
  Jua (@juadog) reported 52 minutes ago from Vancouver, British Columbia

  @gmbutts @Rogers I did that once, years ago. Never again.

• 
  Matt Evans (@Thatmattevans) reported 53 minutes ago from West End, British Columbia

  @Rogers hey still no service in bc get your **** together Rogers

• 
  #GoldBlooded 🏆Warriors💙💛WON the 🏆 (@Tak_Tkk) reported 54 minutes ago from Vancouver, British Columbia

  @RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time

• 
  JESSICA💋 (@keeponsmilingu) reported 55 minutes ago from Vancouver, British Columbia

  @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

• 
  Trevor (@EastvanTrev) reported 56 minutes ago from Burnaby, British Columbia

  Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

• 
  Jay Holtslander (@j_holtslander) reported 58 minutes ago from Vancouver, British Columbia

  @RogersHelps I had the issue pre-@1111Resolver

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 2 minutes ago

  @dbhoops_ @RogersHelps @Rogers Don’t waste your time. Rogers has become useless after they contracted out to useless 3rd world countries their customer service. I cancelled all my services after 47 years with them.

• 
  Lord Thunder (@TheLordThunder) reported 2 minutes ago

  @FierySharky @Rogers @Sportsnet A lane seems to be opening for a local sports news network to emerge. I'm not listening to Leaf hype all year, that's for sure.

• 
  Rob Fai (@RobFai) reported 2 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  CanadaSam53 (@canadasam53) reported 3 minutes ago

  @RogersHelps It took over an hour at 10 pm to get help it’s normally 25-30 minutes

• 
  Nadalie (@nadaliebardo) reported 3 minutes ago

  @RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?

• 
  I'm Big Ern (@MisterMcCracken) reported 19 minutes ago

  @RealDonBradshaw @BlueJays @Rogers You know everyone has done this when players get traded for DECADES! There's still time to take this tweet down.

• 
  Jo (She\Her)🇨🇦 (@jmckay2508) reported 19 minutes ago

  WTF! @fordnation @Rogers is about to show YOU their lil'wire brush. Take that shot at Poilevre's seat now - OR???

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 20 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Nadalie (@nadaliebardo) reported 21 minutes ago

  @RogersHelps Why is there an outage for the second time this week? Third time if I count the TV being down. I have to work. Be reliable.

• 
  Ronnie Turner (@TookARonTurn) reported 24 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Hahahaha wtf is this post. It’s a cool photoshop that’s been done by all teams, in all sports, for years now. Clearly any fan knows he hasn’t pitched yet. This is mind boggling just delete it now.