Rogers Outage Report in Burnaby, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Burnaby come from postal codes V5C and V5E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: New Westminster, Vancouver, Richmond, Surrey, Pitt Meadows, Burnaby, Port Coquitlam, North Vancouver, Coquitlam and Delta.
City | Problem Type | Report Time |
---|---|---|
New Westminster | Total Blackout | |
Vancouver | Internet | |
Vancouver | Internet | |
Vancouver | Phone | |
Vancouver | Phone | |
Richmond | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Marshall Mills
(@MarshallsMills) reported
from
Vancouver, British Columbia
@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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⚖️ Justice must be served 🐉
(@heatherdalelaw) reported
from
Vancouver, British Columbia
@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sepideh🇨🇦
(@MadaniSepideh) reported
Thanks to @Rogers again there is outage in our area.
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kevin gangloff
(@glott77) reported
@kgoggins @RogersHelps Such small things. For a tech company every issue requires a phone call when if I could just do it online or on the device myself. Unreal.
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Louise 🇬🇧 🇨🇦
(@louisen12345) reported
@Rogers - guess I’ll be moving to a bell tomorrow! Another evening of no service. If it’s not fixed by tomorrow - crossing over. They keep offering me really good deals. I work from home and you’re making it hell with all these issues recently.
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Mvsters
(@Mvsterss) reported
@Rogers my internet and tv have been down in Newmarket Ontario for a few hours now. What is going on? No statements no nothing. No updates. How many times is this going to keep happening within a 1 year time frame. Yet alone the service provided to technician calls to the house
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Kyle Tooth
(@LifeOfKyleT) reported
@Rogers please provide an update on the issues in Newmarket, Ontario. This appears to have been an ongoing issue for some time and now an extended outage for the last 3 hours….
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Jess Burkley
(@jessburkley) reported
@jvkessel @Rogers Ever since the outage months ago the service in the area has been ABSOLUTE trash and spotty as ****… it’s getting out of hand. For the amount of money I pay for Rogers, you’d think they could get their **** together. I’m annoyed.
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James van Kessel
(@jvkessel) reported
@Rogers what's going on in Newmarket? We've had intermittent outages all day and now an extended outage for the last 3 hours. If this is planned work you need to do a better job warning people who rely on internet to work. If it will continue tomorrow, I need to work elsewhere.
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MarsBound
(@marsobound) reported
@Rogers Internet barely usable for two days now. No update on support ticket. Doesn't seem like I'm alone. DMs won't help. @RogersHelps
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Hope Taylor
(@HopeTaylor1959) reported
@Rogers Your business CSRs suck. Different info each time I call. Terrible service. Last person was very rude.
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@RogersHelps are you guys prepared for customers? Why is my internet not working?