Rogers

Rogers Outage Report in Burnaby, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Burnaby come from postal codes V5C and V5E.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Burnaby, British Columbia 01/14/2025 23:25

January 14: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Burnaby, British Columbia

The most recent Rogers outage reports came from the following cities: New Westminster, Vancouver, Richmond, Surrey, Pitt Meadows, Burnaby, Port Coquitlam, North Vancouver, Coquitlam and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Westminster Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Phone
CanadaVancouver Phone
CanadaRichmond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia

    “Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MadaniSepideh Sepideh🇨🇦 (@MadaniSepideh) reported

    Thanks to @Rogers again there is outage in our area.

  • glott77 kevin gangloff (@glott77) reported

    @kgoggins @RogersHelps Such small things. For a tech company every issue requires a phone call when if I could just do it online or on the device myself. Unreal.

  • louisen12345 Louise 🇬🇧 🇨🇦 (@louisen12345) reported

    @Rogers - guess I’ll be moving to a bell tomorrow! Another evening of no service. If it’s not fixed by tomorrow - crossing over. They keep offering me really good deals. I work from home and you’re making it hell with all these issues recently.

  • Mvsterss Mvsters (@Mvsterss) reported

    @Rogers my internet and tv have been down in Newmarket Ontario for a few hours now. What is going on? No statements no nothing. No updates. How many times is this going to keep happening within a 1 year time frame. Yet alone the service provided to technician calls to the house

  • LifeOfKyleT Kyle Tooth (@LifeOfKyleT) reported

    @Rogers please provide an update on the issues in Newmarket, Ontario. This appears to have been an ongoing issue for some time and now an extended outage for the last 3 hours….

  • jessburkley Jess Burkley (@jessburkley) reported

    @jvkessel @Rogers Ever since the outage months ago the service in the area has been ABSOLUTE trash and spotty as ****… it’s getting out of hand. For the amount of money I pay for Rogers, you’d think they could get their **** together. I’m annoyed.

  • jvkessel James van Kessel (@jvkessel) reported

    @Rogers what's going on in Newmarket? We've had intermittent outages all day and now an extended outage for the last 3 hours. If this is planned work you need to do a better job warning people who rely on internet to work. If it will continue tomorrow, I need to work elsewhere.

  • marsobound MarsBound (@marsobound) reported

    @Rogers Internet barely usable for two days now. No update on support ticket. Doesn't seem like I'm alone. DMs won't help. @RogersHelps

  • HopeTaylor1959 Hope Taylor (@HopeTaylor1959) reported

    @Rogers Your business CSRs suck. Different info each time I call. Terrible service. Last person was very rude.

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?