Rogers Outage Report in Burnaby, British Columbia
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The latest reports from users having issues in Burnaby come from postal codes V5C, V5A, V5E, V3N, V5J and V5H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (10%)
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Wi-fi (10%)
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Total Blackout (9%)
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Phone (9%)
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E-mail (4%)
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Burnaby, Coquitlam, Richmond, Surrey, Coquitlam, New Westminster, North Vancouver, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Burnaby |
Total Blackout | |
| Coquitlam |
Internet | |
| Richmond |
Phone | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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hazel
(@angerthehazel) reported
from
Surrey, British Columbia
@RogersHelps ****. But when we a day late on payments, we get charged so much money.
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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Benny Yau
(@MrBennyYau) reported
from
Vancouver, British Columbia
And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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G
(@GugzP) reported
from
West Point Grey, British Columbia
@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
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AM
(@_TPE_TW_) reported
from
Burnaby, British Columbia
I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.
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Sia Adjudani
(@Sia_Adjudani) reported
from
Delta, British Columbia
@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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JESSICA💋
(@keeponsmilingu) reported
from
Vancouver, British Columbia
@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
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Dusty Kelly
(@dustykelly) reported
from
Vancouver, British Columbia
@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Jua
(@juadog) reported
from
Vancouver, British Columbia
@gmbutts @Rogers I did that once, years ago. Never again.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Bowhunter
(@JonnyBowhunter) reported
@SeeClickFlash @Rogers Naw I took some time off I was having an issue with my eye
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Bob Speers
(@BobSpeers) reported
@RogersHelps how do I get a customer service rep to answer the phone? As a paying customer a 2 hour wait every time I call is unacceptable. The online chat can’t deal with my issue. Your customer service is in desperate need of improvement! I need help!
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Fabio Sacrini
(@fsacrini) reported
@RogersBiz I declare you the worse internet provide with the worse support. Be honoured because I thought the internet provides in Brazil were worse but you really are the worse one! Congratulations!
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Mario
(@N64SuperMario) reported
@Rogers I can feel myself aging waiting for your customer service to pick up. F u seriously. I'm cancelling my services
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DeathCharlie
(@DeathCharlie2) reported
@JonnyBowhunter @Rogers Once they gobble up Shaw and jettison a bunch of employees the service is sure to improve.
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mae 👾
(@faeriemaee) reported
@RogersHelps still on hold after 1 hour 40 minutes! Help please
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Jonny Bowhunter
(@JonnyBowhunter) reported
RURAL PEOPLE BEWARE!! I wonder how many people @Rogers has pulled this stunt on. It definitely feels like a scam to me to get rural people to switch their cell services over to them by offering the amazing internet service they can't supply.
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Sean, Nickname "Goody"..........just a dude.
(@bignumber55) reported
@Rogers You have by far the worst customer service of any company in Canada, you're outright stealing from #canadians at this point!
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Jared Grywacheski
(@Jgrywacheski) reported
Canadian Gold Medal Game and @Rogers has an outage. Should I be surprised? It's almost comical at this point.
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mae 👾
(@faeriemaee) reported
@RogersHelps I’ve been on hold for 45 minutes!! Telus always picks up within 10. Wish telus internet would come to my area so I could get better customer service.