Rogers

Rogers Outage Report in Burnaby, British Columbia

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The latest reports from users having issues in Burnaby come from postal codes V3N, V5H and V5G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Burnaby, British Columbia 01/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Burnaby, British Columbia

The most recent Rogers outage reports came from the following cities: Surrey, Coquitlam, Vancouver, New Westminster, Burnaby, North Vancouver, Coquitlam, Port Moody, Port Coquitlam, Richmond, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaCoquitlam Internet
CanadaSurrey E-mail
CanadaVancouver Internet
CanadaSurrey Phone
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Burnaby, British Columbia

Latest outage, problems and issue reports in Burnaby and nearby locations:

  • GugzP G (@GugzP) reported from West Point Grey, British Columbia

    @Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

  • _TPE_TW_ AM (@_TPE_TW_) reported from Burnaby, British Columbia

    I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

  • MrBennyYau Benny Yau (@MrBennyYau) reported from Vancouver, British Columbia

    And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

  • angerthehazel hazel (@angerthehazel) reported from Surrey, British Columbia

    @RogersHelps ****. But when we a day late on payments, we get charged so much money.

  • heatherdalelaw ⚖️ Justice must be served 🐉 (@heatherdalelaw) reported from Vancouver, British Columbia

    @BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

  • EastvanTrev Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • Meanchef Jeanne (@Meanchef) reported from Burnaby, British Columbia

    I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

  • MarshallsMills Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia

    @RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

  • keeponsmilingu JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia

    @AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

  • dustykelly Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia

    @Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

  • AmandaSW87 Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia

    @RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

  • Sia_Adjudani Sia Adjudani (@Sia_Adjudani) reported from Delta, British Columbia

    @RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

  • 123shinshan Shan Cajucom (@123shinshan) reported from Burnaby, British Columbia

    I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

  • jessicayhkim Jess (@jessicayhkim) reported from Vancouver, British Columbia

    @Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @RogersHelps Please piggyback your service to Bell or Telus STAT!

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Thatmattevans Matt Evans (@Thatmattevans) reported from West End, British Columbia

    @Rogers hey still no service in bc get your **** together Rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BobLorenz2 Big Brother (@BobLorenz2) reported

    @RogersHelps Trying to login to Community Forum and post question. Site is going crazy. Just want to know if we'll be able to watch JJ Abrams UFO docu-series starting this Sunday (Aug.8).

  • MrCaioDias Caio Dias (@MrCaioDias) reported

    @TTChelps @RogersHelps why isn’t Rogers cellular network available in TTC? So annoying not be able to use my very expensive data plan where I want.

  • jesseguys Jesse Aujla (@jesseguys) reported

    @Rogers Rogers has the worst service/network in Canada. End of story.

  • j_wetterstrand John Wetterstrand (@j_wetterstrand) reported

    @Rogers So glad I left Rogers. Extremely expensive plans. Awful customer service. Canadians: go elsewhere!

  • michaelayvazian michael ayvazian (@michaelayvazian) reported

    @Rogers Ha ha what a joke they’ve lied to all the networks still give up the modems they supply are crap as well

  • _zombieoverlord Zombie Overlord (@_zombieoverlord) reported

    I love that @RogersHelps just randomly sends you a threatening email saying something is wrong with one of your devices & that they will terminate your service if you don't fix it, YET THEY CAN'T TELL YOU WHAT IT IS!! So how do I know if it's fixed since all my scans are clean!

  • macjbby Jeffrey Beatty Ⓐccessibility Ⓛens (@macjbby) reported

    @RogersHelps I need to know how do I help my friend to add iPad 7th Gen eSim cellular >DM

  • justinjscanlon Justin Scanlon (@justinjscanlon) reported

    No AC for 4 days now. @rogershelps, your "smarthome" technicians keep showing up with new Thermostats when the ticket explicitly states we need an HVAC technician. So, cancelling Rogers so called "smarthome" services that you can't seem to service

  • rickgodel Rick Godel (@rickgodel) reported

    @RogersHelps still waiting for a technician to fix my mother's service. Day 10 and counting. Shareholders over customer service as a priority #pathetic

  • Xcaliper Heather McBriarty (@Xcaliper) reported

    @Bell I have never, ever seen poorer cell service along the St. John River valley in years. Zero service at Evandale, Queenstown, Foshay, Washdemoak; limited service (one or two bars) at Gagetown and all the way to Oromocto. Might have to check out @Rogers