Rogers Outage in Burnaby, British Columbia

@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

@RogersHelps @Rogers I did but you didn’t help me.

@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.

@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

@RogersHelps That's just great! Why not tell my son the first time at the store?! Never before have we had to go through all this bs!! Why have codes of your not going to use them?! The manager got me to yell my code to her in the store?! A simple call for authorization? #badservice

I pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice

@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

@Ritzy1965 @RogersHelps Our internet service has been off and on a number of times today. Rebooting the modem is not helping.

@RogersHelps is there a service outage the Navan area? What’s the ETA for getting service back?

@RogersHelps @Rogers @RogersHelps what is the point , I can prove it to you by taking a video of my screen and post it online with my bills I pay . I can’t get help fork the free line they put me on hold for long time and without any solution, they provide a repetitive solution

@RogersHelps @RogersHelps @Rogers I have issues with my Internet , I change my network providers to Rogers recently paying very expensive monthly amount and I got also iPhone 12 Pro in order to get better network for my job but in return I’m not getting anything it’s very very poor internet

@RogersHelps is there any issue with the internet?

Third time chatting w/ @Rogers Same issue. I get to go through it all over while a condescending twit tells me something different then the one before & I am assured for the third time it’s fixed. Waive the damn fee so I can go in and have a real person help me! #rogersfails

@rogers I just walked 40 minutes to your Blue Jays way store to find it mysteriously closed. Terrible customer service is the usual, this is insane.

@RogersHelps Horroble internet and Ignite service in Kitchener area !!! Our who area has had a ticket open for 3 months, and they keep sending techs out. Only reason the whole neighborhood hasn’t changed to Bell is that we are waiting for Fibe. You need to fix this..... Stay away

Hey @Rogers , convince me why I should switch to your internet service from @Bell . My current provider is not doing anything to keep my business and all I really want is reliable service that doesn't drop constantly and a fair price. #toomuchtoask

@TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care