Rogers Outage Report in Burnaby, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Burnaby come from postal codes V5C, V5J and V5B.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 07: Problems at Rogers
Rogers is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: Surrey, Vancouver, Burnaby, New Westminster, Richmond, Delta, Coquitlam, Pitt Meadows, Port Coquitlam and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Surrey |
||
| Burnaby |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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#GoldBlooded 🏆Warriors💙💛WON the 🏆
(@Tak_Tkk) reported
from
Vancouver, British Columbia
@RogersHelps Do you ever update your socials when you have an outage? It took me a minute to realize that I was having a Rogers internet issue. I would appreciate a heads up next time
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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Mun Bagri, MA
(@MunBagri) reported
from
Coquitlam, British Columbia
If @RogersHelps isn't able to inform public what caused this outage was or assure us it won't happen again, part of their "compensation" for customers should be to allow us to void our current contracts (without penalty) & switch providers. Rather this than some measly discount.
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Andrew F Stewart
(@AndrewFstewart) reported
from
Vancouver, British Columbia
“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is something wrong with galaxy 21+ with RCS??? On the Rogers network!
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FightKobraKai
(@FightKobraKai) reported
from
Port Moody, British Columbia
Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Vic Wozniak
(@vicwozniak) reported
from
Surrey, British Columbia
@RogersHelps Data still not working. Cloverdale BC
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Karthi
(@S8Karthi) reported
from
Surrey, British Columbia
@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.
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Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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Trevor
(@EastvanTrev) reported
from
Burnaby, British Columbia
Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet
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Ameer Z.
(@1RovingNomad) reported
from
North Vancouver, British Columbia
Worst telecommunications company in the world >>> @Rogers and Canada has one of the world's highest telecom rates.....and no competition you basically have two to choose from and more often than not Telus is not the choice (for some reason)
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Middleton
(@rachelmidds) reported
@RogersHelps I’m not moving my services as Rogers is not available in my new area. So, I have no choice but to cancel. Is there a way to still get into my email for 24 more hours at least?
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Lora
(@mytweet1999) reported
@RogersHelps When is your planned outage in L5R going to be resolved? Did you consider the MANY people currently working from home when you chose this time with no notice???
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Meghan 🌸
(@meggyross_) reported
Incredibly frustrated our @Rogers technician went to make a phone call yesterday to set up a new appointment for someone to come back, and then left without coming back inside to discuss anything with us 🙃 pretty sure the switch to Ignite was the worst decision we've made.
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Denise H
(@Nisey7708) reported
@M1KEY16553371 @RogersHelps They’ve told me there’s def an outage (another, I know…). Hard to work from home this way.
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Britany
(@britany_murphs) reported
@RogersHelps Is there an outage in the M9C area? Internet has been down for about 45 minutes now. Tried restarting the router and still no connection. The same thing happened last Wednesday as well...
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theogopogospeaks
(@ogopogospeaks) reported
@RogersHelps @PatrycjaT What does full service will be restored - does that mean service is down?
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S Shen
(@SShenCA) reported
@FidoSolutions Home internet down, M2J, cc @RogersHelps
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Joël
(@Joel_LeonD) reported
@RogersHelps - several neighbours (including myself) in the Church/Wellesley Village in Toronto are experiencing an internet outage for the last hour. Don't see it reported on your website. Any updates on what is happening?
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theogopogospeaks
(@ogopogospeaks) reported
@RogersHelps Ugh. I went on chat and apparently it’s down. So much for working from home when I have flipping deadlines.
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patrick
(@unrealpat) reported
@RogersHelps experiencing an internet outage in an M4 postal code.