Rogers Outage in Burnaby, British Columbia

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers

@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs

@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

@RogersHelps Well if you were actually sorry how about a small discount on everybody’s bill? As we all paid for a service we didn’t receive for a day with no real explanation

@AboutRogers @RogersHelps I still don’t have service but my husband does! We’re in Richmond BC

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

@RogersHelps ****. But when we a day late on payments, we get charged so much money.

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

@Rogers hey still no service in bc get your **** together Rogers

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

@RogersHelps Please piggyback your service to Bell or Telus STAT!

@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.

Any ETA on service restoration @RogersHelps ?

Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

@rogers Will customers get a rebate for the time the cell coverage was out of service?

@Rogers why do we pay so much for a service that never works anymore! Internet went out earlier in the morning around 6:30-7 am and still we have no service yet this happens about 4 - 5 times a week for several hours at a time.

@RogersHelps is there an outage in Ottawa West ?!?

@Rogers We Do Not Want 5G ! It's Too Damn Dangerous ! 4G is Fine.

.@Rogers CRTC has been contacted, your customer experience has ignored me for a month, your agent I just spoke with did nothing to help me, about to lose a customer of 10+ years wow!

But there isn’t. We allow companies like @Rogers to offer sub par internet service and over charge people because we have no other options. @sangharamesh let’s start to work on this issue so @CityBrampton residents have access to modern internet.

@RogersHelps i sent you some *** i need some help lol

@RogersHelps I'm kinda tired of trouble shooting. Here's the jist of it. Churchill Meadows area in Mississauga. At least once a week internet goes down. Look at all the records of techs having to come to this area. The techs joke about how many calls they have to do in this area.

So others in @CityBrampton are aware. The internet lines for @Rogers are over capacity and will not be addressed until September. Such quality service you provide, the node is at 86% percent capacity and it doesn’t get fixed for 9 months. You were notified of this in January.

@RogersHelps postal code N3B have no internet is there an issue