Rogers Outage in Burnaby, British Columbia

Getting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience

@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.

@RogersHelps I had the issue pre-@1111Resolver

@RogersHelps btw your recommendation to enable Wi-fi calling didn’t help me at home in my Vancouver apartment. Was already on.

Husband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him

@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!

@jeffgroat @Rogers Let them be buddy. I did the same and never looked back.

@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.

Terrific cause we get to support! @canucks @Rogers @BT_Vancouver

@RogersHelps I still like Rogers though. Wish some companies would follow in your footsteps in terms of Customer Service.

@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!

@RogersHelps I’m pretty sure it’s your job to BS your customers. #telus never had these issues, but #rogers is horrible in the #canadaline tunnel section, especially towards Richmond. Of course I have roaming on.

@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC

@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn

@RogersHelps Fix your replies. Because you keep replying to tweets that don’t start with a mention, all your Remind tweets end up in the timeline.

@PublicMobile I have been waiting over a month for customer service to return my call. You have the worst customer service. Thankfully @Rogers was able to provide me with better service @CRTCeng @ConsumerProBC

@iPhoneinCanada is it just me or is the @Rogers website is slow or down with users trying to save a few dollars.

Received a text from @rogers 30 hours ago saying I had 1Gb left. And one just now saying they had charged me the max $50 overage for 700Mb. Been a customer for a decade, but probably won’t be for the remainder of the week. #CRTC

@RogersHelps Oh my god. Not the issue here. Don't worry. Your need to send me text messages will be over soon.

@RogersHelps You had a total of one thing I wanted. One unique offer. If you didn't want to disappoint me, you shouldn't have let me find out it was gone by having me be unable to login on opening day, you disingenuous turds.

@RogersHelps your website appears to be down.

@RogersHelps In other words you don't want me as a customer anymore. I only moved to @Rogers to get this service. Goodbye.

@RogersHelps is NHL live still included with Rogers mobile service?

Just to let you know guys , because nobody tell us : no more NHL games @NHL with @Rogers . That was the I my reason to be with them. Now shopping for another network.

Hey @Rogers this sucks

@RogersHelps does Rogers support esim yet?

What is going on with cellular service @Rogers #wireless is completely out @NEWS1130 @globalnews @604Now @CTV

Apple will be coming out with series 4 Apple Watch yet @Rogers still does not support cellular on the Apple Watch. Guess I’ll be leaving for another provide after 15+ years of loyalty. #AppleWatchSeries4 #leftbehind

@FidoSolutions @CTVMcLaughlin @GlobalBC @CBCVancouver @CityNewsVAN @CTVVancouver @NEWS1130 Thanks for replying. I went to both @AppleSupport @Rogers stores in person, was told by staff at both the only way to get reconnected is to do a reset on the phone every time. @Apple says it’s a Rogers/Fido network issue. Rogers staff said no one wants to take responsibility.

@Rogers when are you guys going to support the Apple Watch?

@Rogers so frustrating. Such a simple fix but no, over an hour!!! Ridiculous

Live chatting with @rogers to fix an overcharge and get more data. Being passed up the line. About an hour so far. 20 minutes waiting since last message. #badservice #sigh

@RogersHelps how come Rogers wireless service has very poor reception in the lower mainland of bc? But when you talk with a technician they say everything is fine!

@RogersHelps I can't find a twitter handle Rogers Bank but Rogers Bank login website is down.

@SarahKate134 @RogersHelps Sorry for the sooo soo late reply. But yes Rogers customer service agent admitted that the map they have only is not real time. Extremely misleading.

@RogersHelps What’s happening with Anyplace TV. It’s not working.

@RogersHelps F’n internet is down AGAIN!

@Rogers Rogers is crap. Remember when they use to have those commercials that they’d replace your phone if it was broken. In my case it didn’t work under their 1 year warranty no replacement phone. I needed a phone that worked -Bell.

@Bell @TELUS @Rogers WHY ARE YOU 3 SO STUPID AND ONLY HAVE SAMSUNG, APPLE, GOOGLE PHONES AS YOUR BIG PHONE COMPANIES LIKE YOU GUYS NEED TO GET MORE PHONE CHOICES IN THIS DAM COUNTRY OF CANADA BECAUSE YOUR CHOICES SUCK SO BAD.

@RogersHelps So @RogersHelps confirmed “port protect” was added to our numbers but nobody at Rogers had bothered to tell us. @rogers needs to allow their customer service staff to have the system access to add port protect to accounts, not make us email their privacy office and hope its done.

@RogersHelps Yes thanks for The “empathy” but I know of over a half dozen Winnipeggers who have all had their numbers ported from Rogers without their permission. You have a serious fraud issue.

@RogersHelps right now I have to use my data to solve a problem with your wifi

@RogersHelps my wifi keeps going out I pay a lot of money for internet that is crap

1/2 So this happened tonight. I am standing talking to my business partner. His phone rings, he says why are you calling me. I show him my phone and I am not. My phone number has been cloned. If you get a weird call from me just hang up. @rogers and @Fidomobile say the are