Rogers Outage Report in Burnaby, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Burnaby come from postal codes V5C, V3N, V5A, V5B, V5J and V5G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Rogers
Rogers is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (8%)
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E-mail (3%)
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: Burnaby, Vancouver, Surrey, New Westminster, Coquitlam, Richmond, North Vancouver, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
Total Blackout | |
| Surrey |
TV | |
| Surrey |
Phone | |
| Surrey |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@TELUSsupport what's happening in #deltabc? With 5G network..... My mom can barely hear me!!! Am in a 5G coverage area!!!!???? Network problems you have?? Hahaha... No you like #rogerswireless..... @RogersHelps hahahaha
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Joel Preszcator
(@jpresz) reported
from
Vancouver, British Columbia
@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@victor_jan @Rogers Yep it's Down in #Cloverdale #SurreyBC No service or it goes to 3G
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is Ur 5G data wireless network service down? Only LTE in #SurreyBC
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps is there an cell service on crescent road towards crescent beach in Surrey, BC?? All of sudden it's very bad service!!! Very bad!!! Like no one is wrking at all!!!!!?????
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
@RogersHelps @PRBagga Hi, i still don't have a network. Is there a service interruption?
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Hassan Deq
(@HassanDeq_) reported
from
Surrey, British Columbia
Is @Rogers down again? I don't have a network for the last few hours, anyone else with such a problem? #rogersoutage
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Cam & Nicole
(@travelcanucks) reported
from
North Vancouver, British Columbia
Very disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
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FightKobraKai
(@FightKobraKai) reported
from
Port Moody, British Columbia
Do you think @Rogers and @AirCanada have a bet going to see who can provide the worst experience?? Is there any other explanation?
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crankin
(@rankinacameron) reported
from
Vancouver, British Columbia
@Rogers whats up wireless sucks so bad
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Elana Shepert 🇺🇦
(@elanashepert) reported
from
Vancouver, British Columbia
@ElizabethThe @Rogers That’s horrible 😞 I’m sorry
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Jeanne
(@Meanchef) reported
from
New Westminster, British Columbia
Just like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
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Nic Amaya 🇺🇦🇨🇦🇨🇴
(@Nic_Amaya) reported
from
Vancouver, British Columbia
He it’s @Rogers down again in #yvr ????
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lovejothundal@ymail.com
(@lovejothundaly1) reported
from
Surrey, British Columbia
@AboutRogers @Rogers Still same internet not working
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Marian S.
(@MarianRLS1985) reported
from
Vancouver, British Columbia
@RogersHelps services are down again. 😑
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JD
(@CoachDhillon) reported
from
Richmond, British Columbia
My data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Matt Bishop
(@MattBishopL3) reported
from
North Vancouver, British Columbia
@alankcwong @RogersHelps Why are you still on Rogers? Haven’t they proven their inability to run a reliable network?
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Kevin
(@604kev) reported
from
New Westminster, British Columbia
@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Christina B Juras
(@chrissycee75) reported
Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...
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LallyA
(@LallyAd) reported
@TELUSsupport I remembered with @Shawhelp and @RogersHelps when a tech would come to my house they never charged for the visit.
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sepideh
(@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable
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SPACbubba
(@biotechbub22442) reported
I am switching from @Rogers to @Bell first thing tomorrow morning. @Rogers you guys should be ashamed of your customer service. Disgraceful. I’ve been calling everyday for 2 weeks to contact about a huge payment error on my account and cannot get through. Disgusting business
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***** Eagle
(@VixenEagle) reported
@Bell_Support @RogersHelps I keep receiving soliciting calls from both of your companies, trying to convince me to change my service provider. I tell them I am a terminal cancer patient and unfortunately not interested as what I have will be more than enough during my final days.
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🇨🇦PRISON4Dumpy🇨🇦 🇺🇦SLAVA UKRAINE🇺🇦
(@PRISON4Dumpy) reported
The Award For THE Most INCOMPETENT Company in Canada goes to @Rogers !! 🏆👏👏 What should have been an easy pkg update after previous pkg expired turned into a 33 day NIGHTMARE and now? I have NO SERVICE cuz (most) EMPLOYEES DON'T GIVE A CRAP!! Hey @Bell, make me an offer!!!
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x - AMC Diamonds (47-28-5)
(@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb
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TS
(@TS84X) reported
@Rogers @RogersHelps I FINALLY received the customer service I was looking for AND an incredible price and service. Unfortunately for you it was through @Bell . Good riddance.
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LallyA
(@LallyAd) reported
@Shawhelp plus @RogersHelps I miss you guys 😭 @TELUSsupport doesn’t know how to provide home service they only how to piss people off
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Steve 🇨🇦
(@opiatedforty9) reported
@Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps