Rogers outages and service status in Burnaby, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Burnaby, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 29, 10:02 AM EDT.
- Internet (68%)
- Wi-fi (14%)
- Total Blackout (6%)
- TV (4%)
- Phone (4%)
- E-mail (3%)
The latest reports from users having issues in Burnaby come from postal codes V5C , V5E and V3N .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, Burnaby, North Vancouver, Coquitlam, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 4 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Phone | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
-
Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
-
Jua (@juadog) reported from Vancouver, British Columbia@gmbutts @Rogers I did that once, years ago. Never again.
-
David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
-
Cam & Nicole (@travelcanucks) reported from North Vancouver, British ColumbiaVery disappointed that @Rogers no longer offers #travel plans. For our 3 week trip to Europe, Rogers will charge me $15 per day ($300) even if I only use the data for 2 minutes to call an Uber. The solution I was given was to use a different mobile company. Seriously! You suck 👎
-
#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British ColumbiaI pay an average of $4000 annually to @Rogers for my phone bill. I've been with them for over 20 years, or when they set up shop in Vancouver BC 1/4 of the time we get treated like ****. I always think about switching then family crisis happens. #NotHappy #badservice
-
Jeanne (@Meanchef) reported from New Westminster, British ColumbiaJust like that out of service again @Fidomobile @Rogers seriously!! This is bull crap!
-
G (@GugzP) reported from West Point Grey, British Columbia@Rogers can send 50 messages and emails when you’re about to reach your data limit, but takes you a month to issue a credit for your disruption #Accountability #bs
-
Ronald Swizzler (@stuffapproved) reported from Vancouver, British Columbia@Rogers I’m trying to use my data in the #CanadaLine but most of the time it doesn’t work. I’m using an app called #OpenSignal to test the signal and it shows how bad it is. #Vancouver #BC
-
Benny Yau (@MrBennyYau) reported from Vancouver, British ColumbiaAnd then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps
-
Kiefer Abram (@kikithekrakra99) reported from Vancouver, British Columbia@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
-
Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
-
b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
-
CodeRed333 (@3Code3Red3) reported from Burnaby, British ColumbiaDEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
-
Joel Preszcator (@jpresz) reported from Vancouver, British Columbia@Sportsnet @rogers @nhl are there plans at upgrading the Sportsnet App before the NHL season begins? It is terrible. How is this an acceptable replacement for the streamlined NHL Live App?
-
Jessy (@CoachDhillon) reported from Richmond, British Columbia@SatiarShah Touche Sat. My bad. Pretty furious with @Rogers at the moment.
-
JESSICA💋 (@keeponsmilingu) reported from Vancouver, British Columbia@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡
-
𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British ColumbiaMissed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
-
Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia@RogersHelps I had the issue pre-@1111Resolver
-
Andrew F Stewart (@AndrewFstewart) reported from Vancouver, British Columbia“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol
-
CC (@golfercruz) reported from Richmond, British Columbia@imAnewbie @RogersHelps Rogers Internet is horrible. Great prices and deals but the service falls flat compared to Bell or Telus.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
B Wags (@Truewags) reported@Rogers what’s the deal with your automated services being down? I try and call and get disconnected every time. Higher call volume blah blah blah….and then CLICK! Someone better get back to me.
-
Geoff aka Holdfast043 (@GeoffdBarrett) reported@RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.
-
Stephen Cunliffe (@scunliffe) reported@RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.
-
Clint (@clintculture) reported@RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE
-
Sydella (@newfiegirlrules) reported@RogersHelps Well after being told there was no charge on my bill... I now have a very large charge. & nothing sent to us in regards to the so called damage, as previously promised. I sent a perfectly mint phone via your chosen method & Rogers claims damage was done. Delete from bill thanks
-
Simos (@CMAK_R) reported@Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.
-
Nikki (@NicoletteFuller) reportedabsolutely HATE dealing with @Rogers. We went on our trip and had our plans changed around so we wouldn't have a huge phone bill... The sales associate lied to us about what we were getting. Came home to a $500+ bill. Have had the runaround like crazy; the store won't deal with us. Online people couldn't help... had to talk to a phone rep who said they would correct the mistake and only took $60 off the bill... had a normal month of not being anywhere, and STILL my bill is astronomical. I'm so sick and tired of cellphone company reps giving smooth talk, yet the second they screw up and you try to get your money back, you have to jump through fire, talk to 5 different people who say they can't do anything, and still get screwed over. I need a decent Canadian cellphone provider service that isn't going to give us the runaround.
-
KIRO Service Consultation (@ampharan) reported@Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service
-
Corey Buffett (@coreybuffett) reportedWorking at 24 hours to download a game on rogers, max down is like 10mbps, same setup on bell would be don’t in a couple hours, this is crazy @rogers fix get better hardware or finally install fibre ! #nogamingonrogers
-
Brian (@basherjam) reported.@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?