Rogers outages and service status in Burnaby, British Columbia
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Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around Burnaby, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 29, 9:05 PM EDT.
- Internet (67%)
- Wi-fi (13%)
- Total Blackout (8%)
- Phone (6%)
- E-mail (4%)
- TV (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: Vancouver, Richmond, North Vancouver, Burnaby, and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
9 hours ago | |
|
Vancouver
|
Internet | 13 hours ago |
|
Vancouver
|
Total Blackout | 19 hours ago |
|
Vancouver
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
22 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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kelly (@kellymanloves) reported from Vancouver, British Columbia@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Eric Machado (@heyericm) reported from Vancouver, British Columbia@FidoSolutions Well, too bad then. Hey, @Rogers, bring it on!
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Amanda S W♡ (@AmandaSW87) reported from Delta, British Columbia@RogersHelps @Rogers are you having issues with cellular network? Located- Delta, BC Boyfriend has been having issues all day - very spotty. Wifi is fine but then unable to make or receive calls. #rogerswireless #rogers
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Jeanne (@Meanchef) reported from Burnaby, British ColumbiaI have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Eva Pang (@oneweedram) reported from Vancouver, British ColumbiaGetting tired of @Rogers and @Apple @AppleSupport bouncing me back and forth for every iPhone or Apple Watch issue I’m having. Wish someone would just take responsibility already instead of laying the blame on each other! 😡 #customerservicefail #CustomerExperience
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Jody Vance (@jodyvance) reported from Vancouver, British Columbia@Post_Brodie @RogersMobileCa I plan to go to @RogersHelps customer retention tomorrow. If not .... I'm switching. today's discovery of top up charges remaining for ages (years) is not cool. I'm done with shady.
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️ (@MrKush604) reported from Coquitlam, British ColumbiaMissed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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Alli Bearinger 🇨🇦 (@Abearinger) reported from Vancouver, British Columbia@alwaysfreshstef @Rogers @MapleLeafs The worst!!!!
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Dusty Kelly (@dustykelly) reported from Vancouver, British Columbia@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.
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Marian S. (@MarianRLS1985) reported from Vancouver, British Columbia@RogersHelps services are down again. 😑
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Kevin (@604kev) reported from New Westminster, British Columbia@RogersHelps you're claiming service has been restored, but I cannot receive SMS messages. As a result, I cannot log into my bank because @TD_Canada solely supports SMS MFA (which is also a joke). When will your services be fully restored including SMS? Thanks.
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Marshall Mills (@MarshallsMills) reported from Vancouver, British Columbia@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭
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Bryan Cogan (@StampieRuns) reported from Burnaby, British Columbia@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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JD (@CoachDhillon) reported from Richmond, British ColumbiaMy data is still not working. Going on day 3. What is going on? And I need to use the ArriveCAN app at the border. @RogersHelps @Rogers
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Joshua Coghlan - IG 》 (@JCog88) reported from Vancouver, British Columbia@Bell_Support or @RogersHelps is it true we #Note9 users don't get 9 Pie or #OneUI until the 11th. Damn
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CodeRed333 (@3Code3Red3) reported from Burnaby, British Columbia@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
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b i a ☆ (@biayvr) reported from Burnaby, British ColumbiaHusband works for @Rogers. Day off. He’s adding a number to his line and has to go to a store that’s not his own because contractually he can’t & all, so we go to the one close to home. HE JUST HELPED ANOTHER GUY WITH AN ISSUE STOP WORKING DAMMIT Rogers u got a keeper value him
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Jess (@jessicayhkim) reported from Vancouver, British Columbia@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Umakant Saini (@umakant_saini) reported@Rogers Hi, I want to payoff my device bal, but there is no option in Rogers business hub, & I tried to call you people and waited for more than 2 hours but got no response and the same thing happened to me in live chat support. I am feeling like I am trapped. Need solution ASAP
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Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported@Rogers on my 2nd day of over 1 hr on hold to talk to tech service. My texting isn’t working and I’ve missed two important business meetings over them now getting text confirmation. Wtf
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The Satirical Citizen (@jolz256) reported@Rogers How does one talk to a human customer representative, I have a billing problem I need to urgently discuss with your team unfortunately, all calls are automated to Anna.
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Kristie Krezanoski (she/her) (@KristieKrezanos) reportedThis is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡
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Chris (@Innes_lifestyle) reported@RogersHelps @nestapendragon This is ridiculous. If your tech cut the lines, he can easily splice them. You can not damage service and simply leave it. I, as the lead telecom tech for a major city, would never conduct myself with this egregious level of unprofessionalism. How low can you go Rogers?
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ghostwolfman (@ghostwolfman) reported@RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages
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Marisa Allen (@marisaallen123) reported@RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!
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FlamingC4Life (@FlamingC4L1fe) reported@SportsnetPR What a garbage company @Rogers is.
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Digitech (@digitech777) reported@Rogers your customer service wait time sucks 😒
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Eric (@furlongeric__) reported@Rogers sucks ***