Rogers Outage Report in Burnaby, British Columbia
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The latest reports from users having issues in Burnaby come from postal codes V5H, V3N and V5C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Burnaby, British Columbia
The most recent Rogers outage reports came from the following cities: Coquitlam, Vancouver, Surrey, Burnaby, North Vancouver, Coquitlam, New Westminster, Port Coquitlam, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Wi-fi | |
| Surrey |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burnaby, British Columbia
Latest outage, problems and issue reports in Burnaby and nearby locations:
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless
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Jenn Della
(@JennPWasHere) reported
from
Surrey, British Columbia
@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers
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Jenn Della
(@JennPWasHere) reported
from
Delta, British Columbia
@RogersHelps @Rogers I did but you didn’t help me.
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Pitt Meadows, British Columbia
@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......
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Shan Cajucom
(@123shinshan) reported
from
Burnaby, British Columbia
I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers
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Kiefer Abram
(@kikithekrakra99) reported
from
Vancouver, British Columbia
@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?
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Tom Alexander
(@_TJAlexander) reported
from
Vancouver, British Columbia
Any ETA on service restoration @RogersHelps ?
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Jeanne
(@Meanchef) reported
from
Burnaby, British Columbia
I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp
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Patrick Pemberton
(@P2_602FM) reported
from
New Westminster, British Columbia
@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.
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𝐋𝐲𝐥𝐞 𝐉𝐞𝐟𝐟𝐫𝐞𝐲 ✌️
(@MrKush604) reported
from
Coquitlam, British Columbia
Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps
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RuthlessBC
(@RuthlessBC) reported
from
North Vancouver, British Columbia
@RogersHelps What are going to do for the Paying customer?? Today lots of Canadians are planning to register for CoVID Vaccinations...... I smell a law suit.
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Ace Cabebe
(@HeyItsIan14) reported
from
Delta, British Columbia
@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now
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Brandon Crowe *Burner
(@BrandonCrowe97) reported
from
Burnaby, British Columbia
@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?
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Patty Friesen
(@FriesenPatty) reported
from
Richmond, British Columbia
@RogersHelps Please piggyback your service to Bell or Telus STAT!
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.
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Matt Evans
(@Thatmattevans) reported
from
West End, British Columbia
@Rogers hey still no service in bc get your **** together Rogers
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT
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Bryan Cogan
(@StampieRuns) reported
from
Burnaby, British Columbia
@HeatherInNVan @Rogers @RogersHelps I’m w/ Fido that piggybacks the Rogers network. Have not seen any discrepancies today, but this been an issue in the past. Wifi competing with data, have to turn of wifi to get data to work.
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Kiefer Abram
(@kikithekrakra99) reported
from
Surrey, British Columbia
@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2
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CodeRed333
(@3Code3Red3) reported
from
Burnaby, British Columbia
@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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law@mygtalawyers.ca
(@Mygtalawyers) reported
@RogersHelps @RogersHelps I paid for device protection plan. Then 6 months later my device had damage, so I chose to pay $400 for a replacement on a new device. I received a refurbished device that was damaged and contacted Brightstar immediately.
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Integrity is Everything 🎞🖼🎼😻🐶📚🖌🐿🦉
(@integrity_is) reported
@naatirojaass I had recorded it to watch on the weekend but @Rogers neglected to inform me that when I got new equipment I would lose ALL my recordings. So I don’t know what happened. Worst service provider ever.
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Geenance
(@geenance) reported
@Rogers And this was due to a Rogers technical problem. We've had Rogers for cell/home phone/cable/internet for several years now.
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Steve Mallinson
(@stevemallinson) reported
@Rogers Going back to Bell on Monday. Seven months of slow internet, frequent intermittent outages and lousy Rogers customer service was all that I could stand.
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Simon A.F
(@arepa_pelua) reported
@RogersHelps Already DM'd you guys 40 minutes ago... Keep in mind that online there's 40+ and counting reports of the service being down in Toronto and you guys are saying nothing is going on.
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Geenance
(@geenance) reported
@Rogers Indigenous Canadians deserve all of our support! But Rogers seems to be taking advantage of the PR here. Support your customers. A novel idea for @Rogers.
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Jitender Sharma
(@Jiten_Sourav) reported
@Rogers UNPROFESSIONAL, IGNORANT and FRAUD I have been following up on 1 billing related issue for months now. They charged me and unable to provide bill, have spent more than 20 hours on phone with them and still no resolution, I have no other choice than taking the LEGAL route now.
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H.Farah
(@hfarah__) reported
I left @Rogers for @bell and I’ve never regretted a decision more.
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god_dammit_earl 🇨🇦
(@sunflower953) reported
@RogersHelps all Ignite TV boxes are not getting a signal and yet my internet connection is "excellent". Can watch YouTube on the TVs but not cable channels. Been like this since at least 5:30am this morning
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Geenance
(@geenance) reported
@Rogers What you won't do is handle customer complaints. We've had a cable draped across our front lawn since Christmas. We have to duck to mow. The cable goes across our neighbour's driveway & they're understandably upset with us. What the heck??? Fix it. It's mid-June!