Rogers Outage in Portugal Cove-St. Phillip’s, Newfoundland and Labrador

@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?

@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?

@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?

Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?

Anyone else having problems with @Rogers internet dropping today? Making working from home hard.

@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?

Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!

@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.

Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.

When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis

Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

@RogersHelps no service at all last 30 mins

@RogersHelps what’s up with service in airport heights

@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.

@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing

@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...

@RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.

@RogersHelps ok this is pathetic fix my damn internet already

@Rogers no internet sice the storm. And very shotty cell service in Metcalfe. Please, any updates?

**** @RogersHelps @Rogers @RogersBiz boycot these ***** fuckas. Hope this company fails. I will for sure be taking my ******* 120 a month to bell. **** service retarder customer service reps sourced in Canada. ***** fuckas ca barely speak English.

@Rogers @CrystalMWarner Idk which is worse the fact that there is a team running this ducking page or that they get paid to do and still can provide an answer. Are you actually ******* retarded? No one in this **** company has one ******* answer **** these guys honestly

@Rogers @DavidBe35437580 Bullshit company a 10 minute storm. Disconnects internet from Saturday at 2 to now. RUINED MY MAY 24 weekend. Couldn’t do any work **** this company won’t be paying a bill will be switching to bell. Fuckmyou rogers dog shot company

@Rogers Day 3 no internet. We don’t care about TV. Very limited 3G Cell service. Only got online at 2am. L9L area ? Can’t text or call anyone, no cell service. I had to drive to town to get signal. A few blocks over they have power and internet. Day 3, nothing here. Any news ?

@Rogers @henglish1982 @Rogers Day 3 no internet. We don’t care about TV. Very limited 3G Cell service. Only got online at 2am. L9L area ? Can’t text or call anyone, no cell service. I had to drive to town to get signal. A few blocks over they have power and internet. Day 3, nothing here. Any news ?

@RogersHelps It’s nearly 40 hours now since the storm and I have had no internet, no cable and no explanation as to why this is taking so long to resolve or what is being done to fix this problem.

@rogers please fix the internet guys 😭

Incredible how my internets been down for 36 HOURS, @RogersBiz fix up i beg