Rogers Outage Report in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Portugal Cove-St. Phillip’s and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: Paradise, St. John's and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Paradise |
Internet | |
| St. John's |
TV | |
| St. John's |
Internet | |
| St. John's |
Phone | |
| Paradise |
Internet | |
| St. John's |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Latest outage, problems and issue reports in Portugal Cove-St. Phillip’s and nearby locations:
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
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Carla Crotty
(@CarlaCrotty) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Jason Fason Bo Bason
(@NosajEwad) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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memDesigns
(@memdesigns) reported
@Rogers You're POD internet network is down....or so you're customer support phone line says, and there is nowhere online to see updates! What the heck?
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Julien Lavigne
(@Julien_Lavigne1) reported
@RogersHelps Had to reinstall Rogers Yahoo mail app and now I can't login. It won't let me get past the page where I enter my username. Keeps refreshing back to same page rather than asking for my password.
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Yusuf Alvi
(@YAFilms) reported
@RogersHelps @RJ_Brooks Hi Rogers Help. Would it be possible to tweet out when you believe the pod situation is fixed? We removed the pods not knowing the problem so now I have to re-set them up. It would be handy to know when is a good time to reattempt setup as setting these up is a pain. Thanks!
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Anguscreeper
(@anguscreeper) reported
@AngusByDesign @Rogers ‘Ignoring accommodations for clients with disabilities’. You’re such a fkn scammer. Why should you get a discount because of your so called ‘disability?’ Such an idiot. Getting worse and worse each day
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Vermillion
(@RJ_Brooks) reported
@LeezerShort @RogersHelps Still not working.
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Canadian Plaid Bear
(@CDNPlaidBear) reported
@RogersHelps My internet keeps going down, is there an outage in Nepean ON?
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Marc Daffern
(@marrrl) reported
@RogersHelps Looks like our Internet is down here in Hamilton. Can you check into this for me? Is there an issue in our area? I have already reset the router/modem and still cannot get a connection
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Brian Park
(@brianparkie) reported
@35Ayres @Rogers All these companies are scam artists... i always have them text or email the incentive they promised because otherwise they always claim it never happened
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Jessica
(@Jessica63793523) reported
@RogersHelps hi! My home internet is currently down in North York area, js there any known issue? We restarted our modem as well
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Alexander
(@balance_82) reported
@Rogers On chat with on of your representative now. First of all she said I had 5 days to cancel this and she can't do anything now. But how I can cancel something I am not aware of?