Rogers Outage Report in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Portugal Cove-St. Phillip’s and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Rogers
Rogers is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| St. John's |
Internet | |
| St. John's |
Total Blackout | |
| St. John's |
TV | |
| St. John's |
Internet | |
| St. John's |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Latest outage, problems and issue reports in Portugal Cove-St. Phillip’s and nearby locations:
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Carla Crotty
(@CarlaCrotty) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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CJ
(@CJclass09) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps I’ve tried contacting you about WiFi service several times. Ran all your tests, got a new modem, the works—your internet is still not working. I truly think if I don’t cancel my service, I’ll have only myself to blame. Have a good life though.
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Matthew McCoag
(@mattmccoag) reported
from
St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Amanda-Anne
(@amandachipman95) reported
from
St. John's, Newfoundland and Labrador
Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...
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Duke
(@DukeTobin) reported
from
Topsail, Newfoundland and Labrador
@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Jason Fason Bo Bason
(@NosajEwad) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Winter ❄️☃️❄️
(@naftabella) reported
@RogersHelps this is ridiculous. The service in my area is working fine but my wifi won’t connect?
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Randy Wardrope
(@RandyWardrope) reported
@Rogers Have waited on the phone for over 1 hour two days in a row. My new plan is missing a few features. Yesterday the support person had to transfer me to a manager to resolve. This resulted in another 1 hour and 6 minutes wait until I just gave up. This is ridiculous.
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John C.
(@johncabz) reported
@RogersHelps Having internet issues . For the 2 hours now. Scarborough area.
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Josée Lafontaine @ 🏠
(@jazzyjosee) reported
. @RogersHelps Everything appears to be down in East End of Ottawa? Wide-spread issue?
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Jasmine Patterson
(@KingofB3asts) reported
@RogersHelps I live in Pickering and our internet/tv services have been down for 2 hours now. We've been unable to get any help through online chat or through telephone services. Our internet drops pretty regularly, but it's been a few months it had been down this long. It sucks
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medz
(@medz59412040) reported
@RogersHelps I called u guys already!! problem started months ago and @Rogers did NOT get back to me! In fact called several times a day! Trying to steal from ppl during a pandemic! @Rogers #liers #didNotStopAccumulatingFees
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Zach Paul
(@zmpaul) reported
@RogersHelps I am frustrated that I get a useless phone call saying that my service request is delayed without a clear indication of when the request is delayed to. I then cannot get a live agent on LiveChat or Facebook Messenger - bad customer service!
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M J aka the Rat
(@MadSpaceRatter) reported
@RogersHelps quick Q: is there an issue with rogers ignite steaming off the web portal? I cannot get streaming to work for the past few days. Tv and phone apps work fine.
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Keegan Goerz
(@KeeganGoerz) reported
@RogersHelps I got an email suggesting my bill has not been paid, however I am set up for preauthorized payments. Can you help me figure out what’s going on?
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Philip Church
(@TheKelticDevil) reported
Certainly not blaming the folks over @NEWS957 , but great ******* decision @Rogers , listening to an Ontario broadcast in the afternoon now? Why would local advertisers want to use this service anymore?