Rogers Outage Report in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Portugal Cove-St. Phillip’s and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's, Paradise, Conception Bay South and Mount Pearl.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Latest outage, problems and issue reports in Portugal Cove-St. Phillip’s and nearby locations:
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Carla Crotty (@CarlaCrotty) reported from Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador
@RogersHelps Hey, ummm it appears that our wifi is down, the modem doesn’t have the blue lights flashing
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Tammy Davis (@TammyDavis709) reported from St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Bob Greene (@realbobert) reported from Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Guppy's Gift Ideas (@guppysgiftideas) reported from St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador
@RogersHelps what’s up with service in airport heights
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Allan Bradbury (@AllanBradbury) reported from St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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Andrea (@Andrea_EE2) reported from St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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GJJ Jr (@jjohnson539jr) reported from St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Jason Fason Bo Bason (@NosajEwad) reported from Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Matthew McCoag (@mattmccoag) reported from St. John's, Newfoundland and Labrador
@helloshadow @Rogers There seems to be service outage, that they are working to get resolved. I just got mine back, but they informed me that there is a possibility of intermittent outages.
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Christine Connolly 🇨🇦 (@Christine_V_C) reported from Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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John Ryan (@JohnCRyan1979) reported from St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Duke (@DukeTobin) reported from Topsail, Newfoundland and Labrador
@RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2
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Adam Walsh (@adamfwalsh) reported from St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Chris O'Neill-Yates (@oneillyatescbc) reported from St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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Alex Collins (@AlexNCollins) reported from Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Amanda-Anne (@amandachipman95) reported from St. John's, Newfoundland and Labrador
Hey @Rogers you should teach your customer service representatives some manners because I'm so close to cancelling everything with you and switching to bell...
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Lynn Moriarity (@LynnMoriarity) reported from St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy (@JiZhang80) reported
@chethosahalli @RogersHelps @Rogers No! It not happens to a company like this! There are lots of engineering methods and management methods to make sure bad things not happened. They have big issues, they ******.
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Dimitri (@dimitrigeorga) reported
@RogersHelps Sucks to be not in the “vast majority” like me.
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Nick (@NVious898) reported
Hey @Rogers your system is garbage, thanks for messing everything up and still not fixing it also your baseball team is playing like pure garbage just like your network ! #bluejays
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Sun~Frewt ( Woman ) (@SunFrewt) reported
@AboutRogers @RogersHelps Lip service. Nothing but lip service. You do not care one iota for anything unless it reaches into your pockets. I for one will be leaving your service as soon as possible.
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🌟Moon Bear🌟 (@Mad_Makwa) reported
@RogersHelps People lost time, money and their loves due to your outage. The fact I couldn't even call 911 when we needed too is proof alone you owe people for your screw up
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Mike Warland (@MikeWarland) reported
@itsajadams @Rogers Because we are a somewhat complacent and compliant bunch and only respond to issues when they hit us in the face.
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Zachhary. C (@Finalfantasiie) reported
@RogersHelps My Internet is still down :c is there any update on Cambridge/KW area?
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Donny Moore (@Donnymoore) reported
@RogersHelps I'm Donny and I don't endorse this message. Right down in the SW of Ontario were the service sucks and connects to the States even on a good day.
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Barlow (@BarlowKurt1) reported
@frambrady33 @Rogers @RogersHelps You have my pity. 911, ATMs, Debit Card Services Down? The great land of Canada. Land of the monopoly. Did they patch it back together with some superglue and duct tape yet?
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The Shpydar (@shpydar) reported
@RogersHelps You say "Service has been restored for the majority of customers" My cell came back online, cable/internet is still down here in Brampton. I've rebooted the modem. When will service be restored for cable internet and TV?