Rogers Outage Report in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Portugal Cove-St. Phillip’s and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Rogers
Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
The most recent Rogers outage reports came from the following cities: St. John's, Paradise and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
TV | |
| Paradise |
Internet | |
| St. John's |
TV | |
| St. John's |
Internet | |
| St. John's |
Phone | |
| Paradise |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Portugal Cove-St. Phillip’s, Newfoundland and Labrador
Latest outage, problems and issue reports in Portugal Cove-St. Phillip’s and nearby locations:
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Andrea
(@Andrea_EE2) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps my wi-fi is down yet again, surprise surprise. It's become very unreliable. Is this a localized outage in St.John's, NL?
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Chris O'Neill-Yates
(@oneillyatescbc) reported
from
St. John's, Newfoundland and Labrador
Hello @rogers I’m a CBC reporter working from home, an essential worker relying on the internet to file multiple times daily. Our internet service keeps dropping out, and at times is at 10% speed. For 2 days customer service insists there is no problem. There is. Please fix it.
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GJJ Jr
(@jjohnson539jr) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps no service at all last 30 mins
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Channel83
(@Channel83News) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.
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Paul Durdle
(@PaulDurdle) reported
from
Paradise, Newfoundland and Labrador
Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.
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Adam Walsh
(@adamfwalsh) reported
from
St. John's, Newfoundland and Labrador
@Diana_m_white @Rogers Mine is super slow for some reason. Using data at the moment.
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
@Rogers Thanks for your quick reply. So if I switched to all my services from @BellAliant and ran into technical difficulty I’d be able to reach a trouble shooting call centre in NL?
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Is anyone else having trouble with their @Rogers landline? Every couple of days I lose service. It is not cool when I have someone at home who is dependent upon it. #NotCool #FixYourServices
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Jason Fason Bo Bason
(@NosajEwad) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)
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Alex Collins
(@AlexNCollins) reported
from
Portugal Cove-St. Phillip’s, Newfoundland and Labrador
@RogersHelps hi. We’re in Newfoundland. Our internet came back last night but was out again this morning, and the Anna chat function says there are not outages in our area. How can I ensure someone is aware of (and fixing) our new outage?
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Carla Crotty
(@CarlaCrotty) reported
from
Conception Bay South, Newfoundland and Labrador
@RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.
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Allan Bradbury
(@AllanBradbury) reported
from
St. John's, Newfoundland and Labrador
@RogersHelps we just had some intense thunder and lightning in St. John's my WiFi is not coming back on. Have reset the router/modem several times. Is there an outage?
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John Ryan
(@JohnCRyan1979) reported
from
St. John's, Newfoundland and Labrador
When @Rogers #Ignite works it's great. Unfortunately it doesn't work all the time.... #BlackScreen #WhyAmIPayingForThis
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Guppy's Gift Ideas
(@guppysgiftideas) reported
from
St. John's, Newfoundland and Labrador
Anyone else having problems with @Rogers internet dropping today? Making working from home hard.
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Sarah
(@sarahwarrengill) reported
from
Torbay, Newfoundland and Labrador
@RogersHelps another internet outage. Seems there’s one every week. #rogersoutage
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Christine Connolly 🇨🇦
(@Christine_V_C) reported
from
Torbay, Newfoundland and Labrador
Dear @RogersHelps, please give Jas from live chat in Vancouver a raise....or at least a pat on the back. Best customer service ever!
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Lynn Moriarity
(@LynnMoriarity) reported
from
St. John's, Newfoundland and Labrador
Why do I pay so much for a local provider NL @BellAliant when your technical support is based in the Philippines and useless to help here ?! Is this where the $122 million in labour pandemic support from @JustinTrudeau went?!? @Rogers are you a local provider?
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Bob Greene
(@realbobert) reported
from
Paradise, Newfoundland and Labrador
Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps
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Tammy Davis
(@TammyDavis709) reported
from
St. John's, Newfoundland and Labrador
Any other folks having issues with @RogersHelps since the big crash? I have consistent issues with the Playback of recordings & channels going black & silent for 10-15 Seconds then reappearing. #rogersoutage
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Since the upgrade to Ignite @RogersHelps has seriously **** the bed. Either no service at all or having to reset things multiple times on the tv. For the record, not speaking to the customer service.. just the connection.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tomo
(@synthetic_tomo) reported
Just finished up with @RogersHelps, they fixed my cable issue over Twitter. It's enraging when services go down, but this fix was pretty smooth. thumbs up @RogersHelps
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I.M.A. Goodman. mRNAx3 👨🔬💉🏋️♂️🤹♂️🤸
(@Ur_A_Grossman) reported
@Rogers Terrible tv service. Promised me a new internet hub/router "the next day" - that was Oct 2021. Bell just surveyed my neighborhood for fibre to the home - coming in few months - counting down the days!!!
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Indoor cat
(@_Sawfty_) reported
@Rogers is the internet down in the ottawa k2c area? Haven't had internet all day.
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Isabelle St-Amour
(@istamour) reported
Well, that’s it for me and @Rogers and I am sooooo excited about breaking up with them. Overpaying for crap service and then getting gaslighted about crap internet speeds. See you later abusive relationship. Tomorrow is the day!
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zachary grossman
(@Myster1ouslyMy) reported
@RogersHelps Then I guess you didn’t know this was available! Hopefully now that you know you can forward this to the team, and get service underground for a safer ride for your customers.
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Monique
(@Monique22023994) reported
@RogersHelps The internet has been bad for the last few days in my area and this evening it’s even worse and has totally gone down. Every morning there is now the additional stress of not knowing whether I will be able to log into work or not. This is becoming ridiculous.
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Julia Deleo
(@DeleoJulia) reported
@RogersBiz what the hell, I can’t even walk into your stores. Nobody answers phones and I’ve sat here for over half hr and no call back. Rogers you suck. Very bad customer service for such a big company .
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StuStuStu
(@StuStuStu56) reported
@breakfasttv how any news TV show can devote 20 minutes to a on air host birthday??? WTF cares? . You sic @RogersHelps wokes are so full of it. I tuned out of all @BellMediaPR wokes. Now you next. Click goodbye.
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David C
(@dcappo) reported
@RogersHelps TV outage occuring right now? Internet is fine, channels are not loading.
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Kevin Gawne
(@KevinGawne) reported
@RogersHelps St Thomas ON Total blackout from supper last night 'til this AM. Today, no cable, intermittent phone, hard-wired internet doesn't work, intermittent wireless. Totally confused by this.