Rogers Outage Report in Leslieville, Ontario

Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.

@RogersHelps I’m trying to reach out to your live chat on your website but it’s not working. Can you please assist?

Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?

@mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.

@rogers internet in Scarborough, M1B 2A5 sucks!

Internet blackout at home. Service provider @RogersHelps says they will come in a couple of days. Online lecture tomorrow 😡

@RogersHelps are you experiencing an outage in downtown Toronto?

@RogersHelps internet down at Sherway Gardens Road Etobicoke?

Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

@RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour

Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.

@RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!

@Ahmadbeir @RogersHelps Time to look around for a more reliable service provider.

I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

@RogersHelps @Rogers my @rogers #Ignite remote stopped working. Brand new batteries and still broken. It's been less than 2 years. With the amount you charge, can't we get remotes that last? How do I get it replaced? Can you send me a new one? Or is that another arm and leg price

@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

@RogersHelps Please check my complaint history. Maybe you will have an idea about it instead of giving me a certain response template

@RogersHelps are there any service interuptions for rogers ignite in weston road and starview lane area. Connection keeps cutting off since 1 pm. Now totally lost connection. Ungpugged and plugged router 4 times now doesnt seem to work.

Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

@RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.

@FidoSolutions @RogersHelps - I think you are not telling us the complete truth. The internet on phone and home internet are still not working for me. It worked for some time. Now they are down again. Be #transparent

@JBradshaw01 @Rogers That's awful.

@RogersHelps Still no service

@ServiceOntario Ontario public services should not be unavailable because a private company cannot deliver contacted service. Please ensure @Rogers and any future vendors have backup contingency plans in place for operational disruptions.

@RogersHelps Outage of Rogers is an example of the fragile system of Canada even worst than the under developed countries in the question of DR (Disaster Recovery) and lack of backup data transfer system of the so called 'BIG Banks'. Same situation in Airport, Passport, CRA service and more

@AnitaWindisman @RogersHelps Why do you need an explanation? If they did tell you, does it make a difference? Would have been less Convenienced? Would you even understand the cause of the issue if they told you?

@RogersHelps Poor service. No regular television for two days waited for hours on hold to speak to agent said won’t be fixed for 24/48 hours.

@RogersHelps Noticing spotty TV service both in Toronto and Orillia. I assume it's due to things not being fully fixed yet network wide. Constant pausing of audio and video. Wondering if you are aware of this happening?

@RogersHelps @Rogers It's been over a day and a half an I still don't have WiFi. I just got my data back and it's running awful. I swear if your credit better not be for one day

@Darryl29834390 @RogersHelps @AboutRogers Same issue in Hamilton