Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.

City	Problem Type	Report Time
Toronto	Wi-fi	2 hours ago
Toronto	Internet	8 hours ago
Toronto	Internet	10 hours ago
Toronto	Total Blackout	11 hours ago
Toronto	Internet	14 hours ago
Toronto	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Jessica Edwards (@sometimeslola) reported 3 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  ReWoman👠 (@REWoman) reported 5 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Karen Lopez (@datachick) reported 26 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 30 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

• 
  ReWoman👠 (@REWoman) reported 30 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Perry Schwartz (@PerryS33) reported 31 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  addey (@addeyxx) reported 32 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Todd L Smith, CET (@calltoddsmith) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  Martha Holmen (@winnimartha) reported 40 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 43 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  CHANDORA_pk (@pkchandora) reported 43 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 45 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Regina Corpuz (@corpuz_regina) reported 47 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 48 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 48 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  Jamie singleton (@Jamiesingleton) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Mark Orlan (@MarkOrlan) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Annette Heim (@aheim72) reported 58 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Glass (but not imaginary)✌️™ (@shoelettuce) reported 5 minutes ago

  Four times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??

• 
  Good Takes Only (@SmokesIndoors) reported 6 minutes ago

  I'm only going to tell you this once @Rogers @Sportsnet I'm 1/2 the price of Kevin Besika, 1/8 as good looking tho, but damnit I'll be 4x entertaining. People will tune in every week to ask 'Whats this idiot going to say this week, how's he gonna back himself into a corner'

• 
  Randal (@RandalDucharme) reported 15 minutes ago

  @JayGenXer @BrendaShawPEng @Rogers They do it in purpose to make it harder to receive service or cancel your plan. Can't cancel if you can't get through.

• 
  The Impatient Tourist (@ImpatienTourist) reported 22 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Zhenyu (@Zhenyubgaw) reported 22 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  celeste 🌼🌞 (@celestee3) reported 22 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  BNKB (@banknotekb) reported 25 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  BNKB (@banknotekb) reported 28 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 31 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Dixit Arora (@dixitarora01) reported 34 minutes ago

  @RogersHelps hey rogers, Why is my wifi not working and I am on a hold for last 2 hours with you guys???????????😡😡😡😡