Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/02/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, North York, Markham, Maple, Stouffville, Vaughan, Scarborough, Thornhill, Richmond Hill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps I've given @RogersHelps more than one opportunity to fix my issues. Your company has messed this up amd I'm still not satisfied. Smearing images, slow connections, and now i get a text from my son that the tv's atent working at home... Atrocious

  • talkitytash Natasha W (@talkitytash) reported from Toronto, Ontario

    @RogersHelps crap really with one of the biggest @NBA games and lot of people only have internet no cable they must be mad i live in etobicoke used to be in the beaches where there were 5x as many issues but still annoying

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Really I do not know what is happening I’m at my sister place her landline is not working and she is not well

  • 6OvOix Madushan Aruna Jedan (@6OvOix) reported from Toronto, Ontario

    When Sri Lankan wireless carrier like @MobitelSriLanka is way better. Where Canadian wireless carrier like @Rogers are thieves and shit.

  • LeeGertler Lee Gertler (@LeeGertler) reported from Toronto, Ontario

    @RogersHelps service down at Kenneth & Sheppard. No phones or internet.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme @Rogers They haven't bothered. Im exploring other options but they've lost my business after 20+ yrs of being a customer.

  • VanGThieu Van Thieu (@VanGThieu) reported from Toronto, Ontario

    @RogersHelps @Rogers Thanks for the internet outage and cancelling my appointment for tomorrow, forcing me to schedule to an inconvenient timeslot.

  • jessicazita Jessica Zita (@jessicazita) reported from Toronto, Ontario

    @DavidASmithLaw @RogersHelps It’s no better on the other side. @Bell fibe cut out completely with 35 seconds left in the game...#wtf what a joke.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps Yea I'm presently on hold with tech support only to be told their tools are down for maintenance

  • brukneck Brukneck aka Don (@brukneck) reported from Markham, Ontario

    @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @rogers 25 brownspring road. Milligan. Hone phone cable and Internet all not working 12 + hours. Is there no network monitoring' modem rebooted connections all checked.

  • talkitytash Natasha W (@talkitytash) reported from Toronto, Ontario

    @SalmanTweets2 @RogersHelps @NBA holy friggin crap they better give u discount on ur bill

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

  • theJingster Jing Yao (@theJingster) reported from Upper Beaches, Ontario

    @jontymisra @Rogers @RogersHelps The streaming resolution is also garbage. Better quality in the TSN or Sportsnet apps

  • _AliciaDPaul adp (@_AliciaDPaul) reported from Toronto, Ontario

    IDC about your construction. Fix my Internet at home @Rogers.. OR PAY MY PHONE BILL.

  • its_ansy Anas Ahmed (@its_ansy) reported from Toronto, Ontario

    So tired of @Bell Can’t give their customers good loyalty offers. Definitely, changing my service to @RogersBiz

  • lexi_20 Alexis (@lexi_20) reported from Toronto, Ontario

    Had to change my ph # due to harassment. Spoke with a @RogersHelps agent today. Extremely dissapointed. In his words at the end of the day it's not about customer service there's a cost. Gee thanks. #worst #worstcustomerservice #rogers why did I go back to Rogers again #EpicFail

  • nickl007 NickL (@nickl007) reported from Toronto, Ontario

    @RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

  • jeffdcapp Jeff Capp (@jeffdcapp) reported from Toronto, Ontario

    When you’ve been trying to get support from @RogersHelps for over an hour, and am still waiting to be transferred 💣 🔥 🤯🤯🤯🤯

  • VicStorm Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • divorceangels1 Divorce Angels (@divorceangels1) reported

    @Rogers really? Email down again and no reply to calls, texts or DM’s? This is ridiculous already.

  • LeesaMcLellan Leesa McLellan (@LeesaMcLellan) reported

    @RogersHelps So what’s the point of having this Twitter page if you’re not going to use it to notify customers of services not working. Such as email? Just found out after waiting to talk to support. Communication is the KEY folks.

  • rishipathak_23 ऋषि 🏹🚜 (@rishipathak_23) reported

    .@RogersHelps @Rogers the Wifi is not working again, get it fixed asap. This is not done.

  • cuducos Cuducos (@cuducos) reported

    I have been unable to work since Friday. @rogers has a known problem with services in my area. No ETA, not able to talk to a human (my position in the queue is 81, and given my experience in the last days, the chat — or call — will drop before I get to someone). What a week.

  • bslobodin Boris Slobodin (@bslobodin) reported

    loving the fact that @RogersHelps appears to only send outage/upgrade/maintenance notifications to its own customers, and not @TekSavvyBuzz's. it's been a frustrating few weeks of random internet drops when techs are in the neighbourhood ripping boxes apart.

  • mbnstaffing Michelle Sorrentino (@mbnstaffing) reported

    @iamhockey1 @Rogers Yep. Was on hold 40 mins today because my internet keeps going down. They tell me oh its the area. Don't know why or when it will be fixed!

  • rivest30 Derek Rivest (@rivest30) reported

    @Rogers … awesome customer service. Wait 1hr + on the phone earlier today. Then 30 + minutes on live chat and no answers or replies other then “sorry, you’re important…..”. Can’t alter anything online as I get redirected to call or live chat. #brutal

  • NancyClaridge Nancy Claridge (@NancyClaridge) reported

    @Rogers @RogersHelps The lack of information or assistance on fixing this email outage is incredibly frustrating. I can't wait for hours in a virtual or phone line. #Rogersemailoutage #Rogersproblem

  • josh_trager Josh Trager (@josh_trager) reported

    @rogers @RogersHelps stop changing our bill amount every month! It’s a fixed contract-what kind of shady **** is this?

  • chuchi781 chucho7 (@chuchi781) reported

    @Bell please help I need to leave @Rogers internet is down again can even load a tweet