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Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Markham, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, King City, Stouffville, and Rexdale.

CityProblem TypeReport Time
Toronto Internet 5 hours ago
Toronto E-mail 17 hours ago
Toronto Internet 17 hours ago
Toronto Wi-fi 17 hours ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • DanielRWright
    Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

  • LFJTO
    Ducky Smockton (@LFJTO) reported from Toronto, Ontario

    @RogersHelps any outage reported in Toronto in the past hour?

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

  • BryanPassifiume
    𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎 (@BryanPassifiume) reported from Toronto, Ontario

    @rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?

  • daveinthebeach1
    daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.

  • Bloozx_X
    Bloozx (@Bloozx_X) reported from Toronto, Ontario

    I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****

  • dietcokaine
    ... (@dietcokaine) reported from Toronto, Ontario

    Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

  • trishca
    Trish Cassling (@trishca) reported from Toronto, Ontario

    Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

  • trishca
    Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • DanielRWright
    Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • Lobst3rDev
    Lobst3rDev (@Lobst3rDev) reported from Toronto, Ontario

    Is anyone else having issues with @Rogers right now? I've got no internet.

  • domlee2010
    Dom (@domlee2010) reported from Toronto, Ontario

    @RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security

  • rishabh_snh
    Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • t_alfano94
    Mario Antonio Alfano (@t_alfano94) reported from Toronto, Ontario

    @BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

  • jacquelineloch
    Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • DanielRWright
    Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

  • fnthawar
    Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • AtiqaM
    Atiqa (@AtiqaM) reported from Toronto, Ontario

    @RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KimmysHabs
    Kimmy T 🇺🇦 🌻 (@KimmysHabs) reported

    @RogersHelps I have no cell service in Montréal (West Island). SOS only

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported

    @TreeceBarry @RogersHelps Ours was only out for about half hour to an hour but it was irritating. What happened to the law requiring carriers to use competitors services when their networks are down, or is that just for 911 calls?

  • whodahellislisa
    Liz (@whodahellislisa) reported

    @RogersHelps cable, internet and the home phone have all been down since 7am yesterday wtf ???

  • TreeceBarry
    TREECE BARRY (@TreeceBarry) reported

    @Rogers @RogersHelps No internet service at Avenue Road and Eglinton, Toronto ... has been out for over three hours. Cannot login to my account as your website is just spinning! Any idea when this problem will be corrected? Need to WORK!!!!!!!!!!!!!

  • shacams68
    Sharon Campbell (@shacams68) reported

    @RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.

  • Tirnanogh
    James Wilson (@Tirnanogh) reported

    @RogersHelps After the last big network outage, you folks talked a big game about network resilience. Why don’t you have generator backups for all of your cell towers? For many folks that’s their 911 access.

  • fadiisho
    fade (@fadiisho) reported

    @Rogers you guys are thieves do you think people grow their money on trees I had to call you guys 7 times to fix my bell after paying over $300 my bill is still not fixed now I have to pay another $150 for your mistake I’ll make sure all my family cancel all Roger services

  • seymour1238
    seymour1238 🇨🇦 (@seymour1238) reported

    @Rogers just talking to @Rogers. 1st was lucking English, 2nd was very "smart" and 3rd (Canadian) resolved my issue w billing. They (@Rogers) do have a problem w billing. I say Hallelujah w billing Rogers & Shaw. It will be a lot of mess and frustration. Maybe a new provider?

  • timecollective
    JoAnn Zuccala (@timecollective) reported

    @Jwlss @uarvish @RogersHelps Typical. They have absolutely no trouble communicating about billing or a data limit overage, but they can’t send an alert about an outage?! What a disgrace.

  • sheldonbk
    Sheldon Kerzner (@sheldonbk) reported

    Is there a #RogersOutage in Toronto now? All of our Rogers services are down except mobile except for mobile. I can't even log in to our Rogers account to verify if there's an Outage via @RogersHelps chat