Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	8 hours ago
Toronto	TV	10 hours ago
Toronto	Internet	14 hours ago
Toronto	Internet	15 hours ago
Toronto	Internet	16 hours ago
Toronto	Total Blackout	16 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Angel Macellones (@macellonesangel) reported 10 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Wolf of Bay Street (@_raystackz187) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  T. Longue (@tickylongue) reported 15 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Chef Boehmer (@ChefBoehmer) reported 18 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  ReWoman👠 (@REWoman) reported 20 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  M79 aka Manny79 (@cdnwallguy) reported 26 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  pumpkin spiced meh. (@marmalade) reported 31 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  Jessica Edwards (@sometimeslola) reported 34 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Jamie singleton (@Jamiesingleton) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Lindy Deckert (@LindyDeckert) reported 41 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 42 minutes ago from Malvern, Ontario

  Wifi down here @RogersHelps

• 
  AlexW (@axwong) reported 49 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Joe LaFortune (@joe_lafortune) reported 52 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 53 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Dani (@Dani_official13) reported 54 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 56 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 56 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Kelly McDonough (@simcoe7) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

• 
  Christina Hronis (@icandykriss) reported 60 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐧 (@nawals25) reported 7 minutes ago

  @RogersHelps NO. I’ve been without internet for 3 DAYS. On Sat I was told to plug it in and it’ll be fine. Didn’t work. I called back and they said nvm it’ll work Sun morn. Wake up, doesn’t work. I called back and they’re like sorry our system is down, call back Mon morn. This is disgusting.

• 
  CognitionMagician (@CMagician36811) reported 8 minutes ago

  @Rogers Client spent 2hrs on hold. Agent failed to help. Client is a Senior, can't use his MyRogers or Email. His life is in LIMBO as he cannot do Banking / Healthcare now. Tried to help him, after 2hrs on hold we could not go further. 4hrs of his day on hold, ZERO RESULTS.

• 
  Andy Obi (@kynetics) reported 11 minutes ago

  @RogersHelps I have just switched to a different network. The problem has been solved. Thank you.

• 
  Mark Todd (@matodd1207) reported 15 minutes ago

  @karmen638539 @Rogers Sorry Hunny not having any problems here when 1 company owns everything they don’t care about customer

• 
  Kishoor Vipul (@kishoorvipul) reported 16 minutes ago

  I'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers

• 
  ehoeve (@ehoeve) reported 20 minutes ago

  @RogersHelps why are the "exclusive" plans offered always more expensive then what one is paying? Exclusive offers should ALWAYS BE CHEAPER AND OFFER MORE! Otherwise, its garbage

• 
  Kelly (@AlbertanKelly) reported 21 minutes ago

  My internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by a third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.

• 
  Kelly DeRidder, MP (@KellyDeRidderMP) reported 24 minutes ago

  My colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.

• 
  Michael DelPiero (@MikeDelpieroX) reported 30 minutes ago

  @mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.

• 
  Jessica (@SuckMySocks12) reported 32 minutes ago

  @Rogers @VojvotkinjaSRB No, you do NOT "hear our concerns" stop lying. I have tweeted to you more times than I can count about your "connection issue" and sound cutting out **** and has anything been done about it?? That would be a big fat NOPE! POS the whole lot of you.