Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Thornhill, Markham, Richmond Hill, North York, Vaughan, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
TV | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
||
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Shanna
(@ShannaPritchard) reported
from
Toronto, Ontario
@RogersHelps rented Wonder Woman 1984 and kid 10 stopped the movie by accident. Now the movie won’t load or play from where we left off.... help!
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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Chris Logan
(@ChrisLoganHomes) reported
from
Toronto, Ontario
@RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp
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Michael Turner
(@MIKECTURNER) reported
from
Toronto, Ontario
@rogers I am having trouble with my internet and ignite tv. It keeps going out ...
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Steve Ritchie
(@sritchietoronto) reported
from
Toronto, Ontario
@Bell_Support 3 months and you still cant fix my 4K signal. Never mind you can only support 1 tv 4K and still can’t deliver a consistent stream. @Rogers please send me offers.
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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Dennis Adamson
(@dadamson13) reported
from
Toronto, Ontario
@RogersHelps is there an outage in the East York area? No internet, modem flashing orange even after resetting it? I need to keep working
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Ian Day 🇨🇦🏳️🌈
(@ianwday) reported
from
Ryerson University, Ontario
@RogersHelps I’m not in the business of improving your customer service. I am the customer. Let’s chat again in two years when my Bell contract is up. (You recorded my conversations to improve your customer service. Have a listen.)
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Layne Pennington
(@Layno27) reported
@RogersBiz Seems like an easy decision to add service to Missezula Lake, 200 homes, 500 residents in need of cell coverage and high speed internet, unless you want Starlink to beat you
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Shannon E
(@ShannonEtoronto) reported
@mpupo17 @Rogers They jacked my prices up earlier in the pandemic (customer for 2 decades now), and when I called to ask if we could get them back down closer to where they were before they said "no, we don't do that any more, we're trying to force everyone over to ignite".
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Danny J Harary
(@dannyharary) reported
@RogersHelps Ive been waiting on the phone for over an hour.. are you not able to answer calls even right now? Please get back to me asap @dannyharary . When do you expect me to be able to log back into your systems as normal? Outage? Even Anna is not working!
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Danny J Harary
(@dannyharary) reported
@RogersHelps Ok thank you so much for looking into this potential outage/network issue/ Please let me know if it is or is not on your end in a few hours if anything change i would really appreciate an update to determine th cause. But if it comes back i will be very happy.
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Speaker of truths!
(@NikkiStyxx) reported
@Rogers the support team you produce is pathetic. @telus, you may be up to bat. Apparently 15 years of service is worth nothing.
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Scott of the Bruce 🇨🇦
(@ScottoftheBruce) reported
@MayhemCanuck @Rogers LOL the **** that passes for “local programming” here is ridiculous. But Rogers doesn’t care.
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Natalia caycedo
(@natacayce) reported
@Rogers terrible service!
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Aman
(@Amansingh785) reported
@RogersHelps Worst service ever. Please reply me to solve my problem. Your customer representative are not able to solve it. Thanks
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Vanessa
(@Noosiekins) reported
hey @RogersHelps I have some questions about getting out of my last job's corporate contract... anyway you can help me out?!
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David Ho
(@PoopScoope) reported
@RogersHelps I get a This channel is not available try again later. I have tried reauthorization, and rebooting. My other family and friends all still have the channel. It only happens after 6 Pm. My mom is threatening to cancel.