Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Rogers
Rogers is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, Markham, Thornhill, Scarborough, King City, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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AlexW
(@axwong) reported
from
Toronto, Ontario
@RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…
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GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
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Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.
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Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Lumsden
(@BrianLumsden1) reported
@RogersHelps @Fiftysumthing1 I started having issues with my e-mail late last night. It says couldn't access this account & might need to update password or give account permission to sync to this device. Still doing the same this morning. I'm in Oshawa.
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WhaleHunter
(@R8267460763) reported
@Rogers Rogers you have guts marketing on Twitter considering 100% of customers can’t stand your scam of a service and scummy practices. To add a service just text. To get out of one wait on hold 2 hours and get hung up on on purpose 2x before actually talking to someone. @StarlinkPage
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quincy
(@quincerdog) reported
@RogersHelps haven’t been able to connect to the internet for the past 7 hours or so; care to help?
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BlueyCa
(@blueyca) reported
@Rogers my entire wifi continues to go down !! Why #why you charge me an arm and a leg and yet I struggle and my child is trying to cope with online schooling. #rogersfail #rogersdown
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Tricia Edgar
(@tricialedgar) reported
@RogersHelps I am now going two days without service. What is happening???
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EarlyGirly
(@Fiftysumthing1) reported
@Rogers Is there an issue with email this morning?
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jenno
(@jennnochristian) reported
Remember when @Rogers was down last week? Ya, they're giving us $2 for that lmaoooo
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eli
(@elijah8k) reported
yo @rogers ur internet is so bad
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Huggzatarian
(@huggzatarian) reported
@RogersHelps I’ve called 2 times now and both times I get a call back I get hung up on! How is that supposed to fix my issue?
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Jamesy Boy
(@JamieLeeMac) reported
Officially an @Rogers customer today.