Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/27/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, North York, Thornhill, Vaughan, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • ThatCanadianSOB ThatCanadianSOB (@ThatCanadianSOB) reported from Toronto, Ontario

    I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • notsix Angela Naccarato (@notsix) reported from Vaughan, Ontario

    Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

  • gsekaly Gabriel Sekaly 😷🥃 (@gsekaly) reported from Toronto, Ontario

    @mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.

  • ReMaxAllStar Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

  • SebastianTerzo S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • msteacherrr Ms. Thangavadivelu, OCT (@msteacherrr) reported from Toronto, Ontario

    @RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • flozer Anna Withrow (@flozer) reported from Toronto, Ontario

    @RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.

  • IanMcClelland75 🇨🇦 Canucklehead 🇨🇦 (@IanMcClelland75) reported from Toronto, Ontario

    Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.

  • SebastianTerzo S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelmidds Rachel Middleton (@rachelmidds) reported

    @RogersHelps I’m not moving my services as Rogers is not available in my new area. So, I have no choice but to cancel. Is there a way to still get into my email for 24 more hours at least?

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @VERIFIEDSUB @RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @Rogers Ive called, again! For constant issues in our area. This time a "random" outage in Brampton at 2:30 am! So I'll keep tagging @CRTCeng as this issue keeps happening. & if it keeps happening, & nothing done, then I I'll just have to shine a light on that in social media & media,etc

  • britany_murphs Britany (@britany_murphs) reported

    @RogersHelps Is there an outage in the M9C area? Internet has been down for about 45 minutes now. Tried restarting the router and still no connection. The same thing happened last Wednesday as well...

  • M1KEY16553371 M1KEY (@M1KEY16553371) reported

    @RogersHelps hi, what’s going on with the internet? Mine went out for no reason all of a sudden. Already tried to unplug and reset. Is there a problem with service again?

  • ogopogospeaks theogopogospeaks (@ogopogospeaks) reported

    @RogersHelps Ugh. I went on chat and apparently it’s down. So much for working from home when I have flipping deadlines.

  • ARumRunner D S W (@ARumRunner) reported

    @RogersHelps You can DM me directly the telephone number of your VP of Customer Service and I would be more than glad to share my documented issues. Otherwise I am not interested in speaking to your non-empowered front line staff who are just as frustrated as your customers.

  • meggyross_ Meghan 🌸 (@meggyross_) reported

    Incredibly frustrated our @Rogers technician went to make a phone call yesterday to set up a new appointment for someone to come back, and then left without coming back inside to discuss anything with us 🙃 pretty sure the switch to Ignite was the worst decision we've made.

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • 3_call_me_mama just another account (@3_call_me_mama) reported

    @RogersHelps sketchy service. Tv out. Phone goes in and out. No wifi. What is happening. This is day 2 for us. Mississauga Ontario