Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 11 outage signals in the last 24 hours around Thornhill, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 22, 1:12 PM EDT.
- Internet (65%)
- Wi-fi (15%)
- Phone (7%)
- TV (5%)
- Total Blackout (4%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Rogers
Rogers is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 5 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Vaughan
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 13 hours ago |
Nearby cities with recent reports
54 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
-
Kelly McDonough (@simcoe7) reported from Toronto, Ontario@RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly
-
E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
-
AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
-
Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
-
Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
-
Dani (@Dani_official13) reported from Toronto, Ontario@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
-
Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
-
Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
-
Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
-
David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
-
Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps Down AGAIN! What is going on??? What are we paying for
-
Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
-
Harry Leor (@harryleor) reported from Vaughan, Ontario@MattiHaapoja @RogersBiz Rogers's internet is slow
-
Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
-
Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
-
Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
-
Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
-
T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
-
-
Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Colleen de Papp (@colleendepapp) reported@alancross @Rogers I agree! When trying to find out if there is an internet outage in my area it's like pulling teeth trying to get an answer. #shameful
-
Sharon Gregson (@sharongregson) reportedNo I am not a @Rogers customer and the last dozen times your staff called I asked to be taken off your call list. Why do I have to track down the number to call and wait on hold and be transferred to five people just to ask you not to call me every week? #Rogers
-
Vas Deferen (@VasDeferen) reported@alancross @Rogers Their service is terrible.
-
Reptoid - Independent Content Creator (@reptoid27) reportedShaw @Rogers is so abusive towards DISSABLED people that they actively attack them for NOT being placed on hold for an HOUR just to say "Yes, Saturday is fine" when the CCTS demands they fix my internet! They have NO call back number and are not effective at emails! CEO Alex!
-
SteveSteele 🇨🇦 (@Stevest48366771) reported@alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.
-
UntamedVoice (@UntamedVoice) reported@Rogers still no resolution. Why would you email an offer $45 after autopay for 5G+ unlimited data popular high speed, and then put $50 on offer page? Yes I’ve been on phone with your customer service for 4+ hours. This is ridiculous.
-
Jim (@italianshlong) reported@alancross @Rogers Their customer service is awful. They are lucky Canada lets them run a monopoly.
-
jane doe (@Blubb3ry) reported@alancross @Rogers The more money they make the less service their customers get!
-
Gabriela Cecilia (@gabycecilia82) reported@RogersHelps I don’t even know any more. I have one ticket number and a bunch of interaction numbers. When I use Anna to check my ticket, it doesn’t recognize it. Yesterday when I called apparently that ticket had been resolved, but my issue had not.
-
Marie Ottawa (@ottawaretail) reported@Rogers i'm trying to connect with you on the phone and it keeps telling me there too many in queue and hanging up on me that is very rude.