Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 11 outage signals in the last 24 hours around Thornhill, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 14, 9:03 AM EDT.
- Internet (67%)
- Wi-fi (13%)
- Total Blackout (9%)
- TV (5%)
- E-mail (3%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 3 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Toronto
|
Internet | 10 hours ago |
|
Toronto
|
Internet | 11 hours ago |
|
Toronto
|
Wi-fi | 13 hours ago |
Nearby cities with recent reports
53 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Michael Vera (@MichaelVG19) reported from Toronto, Ontario@RogersHelps down again in the downtown Toronto area?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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Lauren Souch (@laurensouch) reported from Toronto, Ontario@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
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Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, OntarioMy stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Steph's Coping Strategies (@Strigah_steph) reported@Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil
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Regulus Coeur (@CoeurRegulus) reported@RogersHelps Mobility support. But I consistently got support in Morocco with screaming babies and children, and men partying in the background. Then Bangladesh. both countries had language barriers where I had to repeat my question several times as little English was spoken or understood.
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Angie Hung aka Hungy 🌈 (@ahung) reported@MerileeToo @RogersHelps Heads up about missing emails: Though it seems like emails are working again, there are still many emails that were sent to me during yesterday's incident that were never delivered. I know because the people told me they emailed me but I still never received them.
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Cheryl (@CCintoronto) reported@RogersHelps No one answers tech support on the phone?!
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Aakash (@aakashkapadia) reported@RogersHelps An hour on hold, a sudden dial tone, and zero solutions. @Rogers executives are pulling in millions while their support team literally just unplugs the phone to hit their KPIs. The most expensive, useless network in North America. #rogers
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Silas Smith (@neufmille_hal1) reportedWatching local TV over the air via antenna because @rogers outage all over #YYC Great picture quality but the content is dreadful
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Julie (@JulieLynnBH) reportedSo @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps “Maybe just reach out”. You call me! I’d have to spend 75-120 minutes on hold to ‘reach out’ I didn’t have home wifi I didn’t have cell service The boxes were dead. For the 5th time I had to use MY cellular data plan until the power was restored ‘Storm ready’ didn’t work.
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Michele Abdon (@ItsMikaReal) reported@Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.
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Kenneth Cheung (@kennethdavid) reported@UberJumper @Rogers Might be faster to open a new line and then cancel the old one. This is one area they really need to improve.