Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/13/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Markham, North York, Maple, Stouffville, Woodbridge, Rexdale, Vaughan, Thornhill and The Beaches.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaRichmond Hill TV
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • ngelsa Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • ankurbhatla Ankur Bhatla (@ankurbhatla) reported from Toronto, Ontario

    @RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers @RogersHelps Unbelievable the technician got finally here, gave a bag of stuff and create a problem. Since my apartment is new it has cables already on all rooms and fiber in the building He gave the fiber converter and the modem but he won’t install using the apartment infra already in place

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps I still have NO INTERNET. I have the pieces, they are connected but does not work. Technician left, no help at all.

  • representasian pickle tim (@representasian) reported from Toronto, Ontario

    @RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers @RogersHelps The technician left, I have all the equipment that he gave me, I did follow the instructions, NO INTERNET. He said that I must call customer support. This is ******* unbelievable!! Where is the respect with the customer? Do you call this an installation?

  • timmitra Tim Mitra (@timmitra) reported from Toronto, Ontario

    @RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes

  • dan_aversa Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • samshully Samantha B (@samshully) reported from Toronto, Ontario

    @RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers What is the point of schedule something if you can’t make it? This destroys the purpose of scheduling. I can’t organize anything in my day off to solve all issues related to my moving but @RogersHelps thinks it is fine for me to take the entire day just to seat and wait for them

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers @RogersHelps The technician asked for a MMS photo of the apartment cable box. Still no signal of the person.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers @RogersHelps No signal of the installation guy, no answer from the MMS. I have no idea even if the guy had arrived in the building

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Hours on this ****, I had lost all my other stuff on my calendar to solve today because you guys just can’t delivery the minimum which is respect the schedule time and DO the installation. Now I’m on the wait line for customer support. This is a nightmare

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @Rogers I just moved to the new address yesterday. I have a lot of stuff to organize and do today part of them requires Internet access but seems like @Rogers does not care about make more money and have an old client with a new service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Fizzamania Chris (@Fizzamania) reported

    @Rogers @BlueJays When can Rogers expect normalcy to return to their network or should all Rogers customers jump ship to their competition at Bell? Does Rogers even give two shits about their customers? Really pissed off at Rogers!

  • FrankMassara FM21 (@FrankMassara) reported

    @RogersHelps @Rogers My ignite is not working. Freezes screen goes black and none of my channels are working. It’s been like this for 3 days.

  • katiedish63 katie dish (@katiedish63) reported

    @Rogers this is ridiculous!!! I’m paying for a service I can’t even watch my TV! Freezing constantly! And we’re getting maybe $10 off our bill. Time to switch to bell.

  • VacheHagopian Vache Hagopian (@VacheHagopian) reported

    @Rogers I’ve gotten over Friday’s fiasco, and I can get over not being able to watch TV for 5 minutes straight before the sound or pic cuts out the last few days, this is simply a reminder that the Open Championship begins Thursday, you have time to fix it #anythingbutmygolf

  • DervinJoan Joan Dervin (@DervinJoan) reported

    @dave1agar Have no access to some channels or pvr. Cannot access some websites @Rogers cannot provide an eta for service return.

  • amandaJrob Amanda Robinson (@amandaJrob) reported

    @RogersHelps What is going on with the cable and internet coverage? I thought you restored service but internet has been lagging since? Is there an issue going on now?

  • CarlyLynnS CarlyLynn (@CarlyLynnS) reported

    @Rogers Ignite TV is down again. Unable to get through to tech support via phone or online chat (after making me go through the chain of options). I just wanted to watch the bachelorette premier 😔

  • luffjac Jackie Luffman (@luffjac) reported

    @RogersHelps rogers ignite tv is very unstable in Ottawa. Another outage?

  • IANPTARRANT Ian Tarrant (@IANPTARRANT) reported

    @Rogers you ask for direct mesages but you never respond - What is going on w/Ignite TV?! You know it's part of this issue, why can't you be honest and let your customers know what's going on? We were fine 6 hours ago, are you doing rolling 'outages'?? What are you doing???

  • laura_mats Laura M (@laura_mats) reported

    All I want to do is watch @BacheloretteABC but @Rogers is an overpriced pile of garbage and still hasn't fixed the issue from days ago!