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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 17 outage signals in the last 24 hours around Thornhill, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 27, 5:46 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Concord, Toronto county, Richmond Hill, King, Markham, Vaughan, Thornhill, and Maple.

CityProblem TypeReport Time
Toronto TV 40 minutes ago
Toronto Internet 52 minutes ago
Toronto Internet 8 hours ago
Toronto Internet 10 hours ago
Toronto Internet 11 hours ago
Toronto Internet 18 hours ago

Nearby cities with recent reports

Toronto

72 recent signals

40 minutes ago
Scarborough

5 recent signals

2 days ago
North York

2 recent signals

2 days ago
Toronto county

2 recent signals

4 days ago
Concord

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveBa62341032
    Steve Bannon (@SteveBa62341032) reported

    How is it possible to represent yourself as a communication company @rogers when you make it as difficult as possible to communicate with you. I'm now an hour and fifteen minutes and no tech yet. Please fire your head of customer service and hire any street vendor or squiggy kid.

  • HockeyBusiness
    HockeyBusiness (@HockeyBusiness) reported

    Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

  • _RanjanSoni
    Ranjan Soni (@_RanjanSoni) reported

    @aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.

  • Procrumpets031
    Procrumpets03 (@Procrumpets031) reported

    @VTuberASMRFan @Rogers sign her, so we never have to watch Lennyn Sosa take an AB again

  • PeachFinancial
    Jacob Legein, CPA (@PeachFinancial) reported

    @RogersHelps Fix the problem or I am going to dig the gravel out myself and leave your wires exposed if I don’t cut them

  • jarrell
    Jarrell G (@jarrell) reported

    @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down

  • nickl007
    NickL (@nickl007) reported

    @RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.

  • twoopmasta
    Zesty Italian (@twoopmasta) reported

    @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

  • JMCInformation
    jc (@JMCInformation) reported

    Have a problem with your Internet provider? #Rogers @Rogers Contact: The CCTS helps customers and small businesses in Canada resolve complaints related to mobile, home phone, Internet and television services. I'll let you know if this works.

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @RogersHelps Its a 44mm samsung watch8. Im on a call with tech support now and they telling me to go to the store which I already did and they told me to talk to tech support so you guys have no idea what you doing and giving me the run around and wasting my time