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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Thornhill, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 71% Internet (71%)
  • 29% TV (29%)

The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, North York, Scarborough, Concord, Vaughan, Thornhill, Maple, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, and King City.

CityProblem TypeReport Time
Toronto Internet 53 minutes ago
Toronto Internet 2 hours ago
Toronto Internet 8 hours ago
Toronto Internet 10 hours ago
Toronto Internet 11 hours ago
Toronto Internet 11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • ChicaD68
    Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • ruimiguel_17
    Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • aheim72
    Annette Heim (@aheim72) reported from Toronto, Ontario

    @RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • 416Connection
    416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • createdbyrcw
    Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • righteousbean
    bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • morfeus44
    morfeus44 (@morfeus44) reported from Toronto, Ontario

    @RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.

  • bread_whole
    Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • melafirman
    Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • MotifConsulting
    Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • tbiththan
    இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • Bon_maie
    Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • kellychan360
    Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • jennmet9
    Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • philistweeting
    Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • MotifConsulting
    Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • jmaltman
    Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • MarsBolton
    Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

  • MellieLangie
    Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • FozanM_
    Fozan (@FozanM_) reported

    So is rogers crediting my bill for this outage ? @rogers

  • WildKittles
    TheWildKittles (@WildKittles) reported

    Hey, @Rogers @RogersHelps If you could wrap up this service interruption, that would be GREEEAAATTTT

  • AlienSKP
    AlienSKP (@AlienSKP) reported

    @ShantP1 @Rogers 9hrs after, network is still off for me

  • inspri
    michelle malcolm (@inspri) reported

    @RogersHelps So rogers we the customers have been waiting all day for service it only takes someone to turn everyone on why so long for maybe you should try to give peope 25% off their bill for the inconvenice

  • danieglover
    Danie Glover (@danieglover) reported

    @HMeegs @RogersHelps Some stores aren't accepting debit/credit due to the outage. I just had to send Chris to the grocery store with CASH of all things!

  • manzeel
    MVP (@manzeel) reported

    @RogersHelps Still nothing, how long is this outage expected do you have a timeline?

  • Sharanp60407596
    Sharanpreet Singh (@Sharanp60407596) reported

    @Rogers @007tally Hey i just tried restarting my device as you mentioned earlier but there has been no change. My internet services are still down.

  • ZubairMirza123
    Zubair Mirza (@ZubairMirza123) reported

    @RogersHelps You guys charging so much money on the monthly basis this is a **** show eff Roger's my next line would be telus 😒

  • DDowney414
    Diane Downey (@DDowney414) reported

    @RogersHelps IT's not intermittent! There's no god damned service!!!

  • RoshanS81458480
    Roshan Shah (@RoshanS81458480) reported

    @RogersHelps Hi, any updates on the outage? When can I make phone calls?