Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Scarborough, Concord, Richmond Hill, Toronto county, King, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, and Downsview.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Total Blackout	3 hours ago
Toronto	E-mail	4 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Jamie singleton (@Jamiesingleton) reported 7 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  ReWoman👠 (@REWoman) reported 8 minutes ago from Toronto, Ontario

  @netflix_trader @Rogers Just a horrible experience … worst I can remember

• 
  pumpkin spiced meh. (@marmalade) reported 12 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  肥婆的树洞💭 (@sullisjinri) reported 13 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  JodyBerkes (@jodyberkes) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  T. Longue (@tickylongue) reported 23 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  AlexW (@axwong) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 32 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  E_Rozie (@E_R0z1E) reported 32 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  Chef Boehmer (@ChefBoehmer) reported 37 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  johnv☀️ (@johnv_eth) reported 41 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  CHANDORA_pk (@pkchandora) reported 42 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  rr. (@iamdieroiramor) reported 44 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  AG (@heyref88) reported 50 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 52 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  Kristen Ridley (@KristenRidley) reported 53 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  jay shah (@jayshah23084733) reported 56 minutes ago from Toronto, Ontario

  @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

• 
  Alicia (@CuteBabyBella26) reported 56 minutes ago from Toronto, Ontario

  @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

• 
  Christina Hronis (@icandykriss) reported 58 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michele L Renaud (@MicheleLReiw) reported 6 minutes ago

  @Rogers you actually have no concept of customer service. I have been waiting 2 weeks for a modem and have yet to receive it. In Montreal, not in the middle of nowhere…. Montreal.

• 
  Chris P Bacon (@pozpiggy86) reported 10 minutes ago

  2 AM and @Rogers is STILL down... This is NOT a way to make a good impression with a new customer. It's been more than 12 hours now with no home phone, cable TV, or internet and all I hear from #Rogers is crickets... #CRTC

• 
  Deny Sullivan 🇨🇦 (@DenySully) reported 11 minutes ago

  Trying to cancel @Rogers plan and the agents keep dropping the call before it can be completed. Always after they pitch counter-offers. Extremely shady

• 
  Chris P Bacon (@pozpiggy86) reported 12 minutes ago

  @Rogers Yes. My service is still down and according to your website, it is an outage in my area that has gone on for almost a full 24 hours now. Your tech support has submitted a ticket yesterday, but no response has been received yet.

• 
  Michele L Renaud (@MicheleLReiw) reported 14 minutes ago

  @RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.

• 
  ward wilson (@DJWardWilson) reported 16 minutes ago

  @Rogers @RogerHelps wanted to watch SCHEDULED GAME - Oilers & Ducks NO CAN DO Sens/ Canes OT is on SN Pacific, people must watch SCHEDULED GAME on another channel - SN West you removed SN West from my line-up in 2024 when Shaw forced streaming on home users EPIC FAIL 😡

• 
  Sally 😺🍸 (@balisally) reported 17 minutes ago

  @RogersHelps hi there! Am watching the Jays but the tv keeps pixelating. Is it me or you? I’ve reset the box and it didn’t help 😢

• 
  Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported 17 minutes ago

  @TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.

• 
  Chris P Bacon (@pozpiggy86) reported 18 minutes ago

  So @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC

• 
  Darcy Selke (@DarcySelke) reported 18 minutes ago

  As God as my witness i’ll cancel my @rogers subscription