Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 5 outage signals in the last 24 hours around Thornhill, including 5 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 10, 5:59 PM EDT.

Internet (63%)
Wi-fi (13%)
TV (10%)
Total Blackout (7%)
Phone (4%)
E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Thornhill	Baseline
May 9, 9:20 PM EDT	0	0	0
May 9, 9:40 PM EDT	0	0	0
May 9, 10:00 PM EDT	0	0	0
May 9, 10:20 PM EDT	0	0	0
May 9, 10:40 PM EDT	0	0	0
May 9, 11:00 PM EDT	0	0	0
May 9, 11:20 PM EDT	0	0	0
May 9, 11:40 PM EDT	0	0	0
May 10, 12:00 AM EDT	0	0	0
May 10, 12:20 AM EDT	0	0	0
May 10, 12:40 AM EDT	0	0	0
May 10, 1:00 AM EDT	0	0	0
May 10, 1:20 AM EDT	0	0	0
May 10, 1:40 AM EDT	0	0	0
May 10, 2:00 AM EDT	0	0	0
May 10, 2:20 AM EDT	0	0	0
May 10, 2:40 AM EDT	0	0	0
May 10, 3:00 AM EDT	0	0	0
May 10, 3:20 AM EDT	0	0	0
May 10, 3:40 AM EDT	0	0	0
May 10, 4:00 AM EDT	0	0	0
May 10, 4:20 AM EDT	0	0	0
May 10, 4:40 AM EDT	0	0	0
May 10, 5:00 AM EDT	0	0	0
May 10, 5:20 AM EDT	0	0	0
May 10, 5:40 AM EDT	0	0	0
May 10, 6:00 AM EDT	0	0	0
May 10, 6:20 AM EDT	0	0	0
May 10, 6:40 AM EDT	0	0	0
May 10, 7:00 AM EDT	0	0	0
May 10, 7:20 AM EDT	0	0	0
May 10, 7:40 AM EDT	0	0	0
May 10, 8:00 AM EDT	0	0	0
May 10, 8:20 AM EDT	0	0	0
May 10, 8:40 AM EDT	0	0	0
May 10, 9:00 AM EDT	0	0	0
May 10, 9:20 AM EDT	0	0	0
May 10, 9:40 AM EDT	0	0	0
May 10, 10:00 AM EDT	0	0	0
May 10, 10:20 AM EDT	0	0	0
May 10, 10:40 AM EDT	0	0	0
May 10, 11:00 AM EDT	0	0	0
May 10, 11:20 AM EDT	0	0	0
May 10, 11:40 AM EDT	0	0	0
May 10, 12:00 PM EDT	0	0	0
May 10, 12:20 PM EDT	0	0	0
May 10, 12:40 PM EDT	0	0	0
May 10, 1:00 PM EDT	0	0	0
May 10, 1:20 PM EDT	0	0	0
May 10, 1:40 PM EDT	0	0	0
May 10, 2:00 PM EDT	0	0	0
May 10, 2:20 PM EDT	0	0	0
May 10, 2:40 PM EDT	0	0	0
May 10, 3:00 PM EDT	0	0	0
May 10, 3:20 PM EDT	0	0	0
May 10, 3:40 PM EDT	0	0	0
May 10, 4:00 PM EDT	0	0	0
May 10, 4:20 PM EDT	0	0	0
May 10, 4:40 PM EDT	0	0	0
May 10, 5:00 PM EDT	0	0	0
May 10, 5:20 PM EDT	0	0	0
May 10, 5:40 PM EDT	0	0	0
May 10, 6:00 PM EDT	0	0	0
May 10, 6:20 PM EDT	0	0	0
May 10, 6:40 PM EDT	0	0	0
May 10, 7:00 PM EDT	0	0	0
May 10, 7:20 PM EDT	0	0	0
May 10, 7:40 PM EDT	0	0	0
May 10, 8:00 PM EDT	0	0	0
May 10, 8:20 PM EDT	0	0	0
May 10, 8:40 PM EDT	0	0	0
May 10, 9:00 PM EDT	0	0	0
May 10, 9:20 PM EDT	0	0	0

May 11: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

City	Problem Type	Report Time
Toronto	Internet	4 hours ago
Toronto	Internet	4 hours ago
Toronto	Wi-fi	5 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	14 hours ago
Toronto	Wi-fi	1 day ago

Nearby cities with recent reports

Toronto

73 recent signals

4 hours ago

Scarborough

3 recent signals

2 days ago

Toronto county

2 recent signals

2 days ago

Markham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

kasun (@kazZtr_) reported 1 minute ago from Toronto, Ontario
@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
Mark Orlan (@MarkOrlan) reported 6 minutes ago from Toronto, Ontario
@RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.
Lorraine Marie Moran (@LoriMoran_1) reported 13 minutes ago from Toronto, Ontario
@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
مجسمه ای به نام «من» (@Mahsavhb) reported 13 minutes ago from Toronto, Ontario
@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
Dededacosta (@Dededacosta11) reported 14 minutes ago from Toronto, Ontario
@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
Jowan Manjooran Jomon (@JowanJomon) reported 16 minutes ago from Malvern, Ontario
Wifi down here @RogersHelps
Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 22 minutes ago from Toronto, Ontario
Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
Jamie singleton (@Jamiesingleton) reported 26 minutes ago from Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
Phil w. Tequila (@LiteBlCollarWkr) reported 27 minutes ago from Toronto, Ontario
@RogersHelps Why does Rogers use a non-Canadian email service anyways?
Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 28 minutes ago from Toronto, Ontario
@Rogers Rogers having cell service problems ageing?
Bill Paterson (@sandbagger13) reported 32 minutes ago from Humber Bay, Ontario
@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
Thomas Jay Hayes (@thomasjayhayes) reported 33 minutes ago from Toronto, Ontario
My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
Lauren Souch (@laurensouch) reported 37 minutes ago from Toronto, Ontario
@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
Lindy Deckert (@LindyDeckert) reported 41 minutes ago from Markham, Ontario
@RogersHelps no streaming services tonite or last night. Help us out
jay shah (@jayshah23084733) reported 42 minutes ago from Toronto, Ontario
@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
Alicia (@CuteBabyBella26) reported 44 minutes ago from Toronto, Ontario
@Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.
Jon Gauthier.eth (@JonGauthier) reported 45 minutes ago from Toronto, Ontario
Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
Karen Lopez (@datachick) reported 46 minutes ago from Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
Tibursio (@TibursioHeals) reported 50 minutes ago from Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
肥婆的树洞💭 (@sullisjinri) reported 58 minutes ago from Toronto, Ontario
@RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

BatmanAndRobert (@MacDoug1) reported 3 minutes ago
@mikeszeller @Rogers The NEXT box was just plugged into the TV and a cable cord. The Xfinity doesn't work without connecting to Rogers Internet. I already have Bell internet. I'm not paying for a 2nd internet connection just to watch TV. That just seems like a cash-grab for cable-users only.
Charlii (@Charlii_aBB) reported 5 minutes ago
@RogersHelps Lol, I can't make or take calls that is the issue and the chat is so overloaded it just keeps booting people out. I did get tech support earlier via chat very early this morning they said you need a new SIM. I said ok please send me one. On no, they don't do that you have to call customer support. Go through the whole exercise again for customer service to say you have to contact tech and they will send you one. Honestly, I am ready to turf the phone in the fire pit and cancel Rogers.
SAS. (@GuyaneseChild31) reported 6 minutes ago
@RogersHelps I've never seen customer service as useless as yours. Been on the phone trying to resolves something and just been transferred back and forth the entire time.
Brian Reid (@BrianReid597401) reported 6 minutes ago
@SalTheTree @MapleLeafs @Rogers Gotta a bad feeling about little Gavin McKenna (165lbs!) playing in a big boys League. This ain't no Gretzky we're talking about.
NickL (@nickl007) reported 8 minutes ago
@RogersHelps Just turned it on, using xfinity service with your box, no issues on the current program which is just sports news.
ANDY (@DjAnganu) reported 8 minutes ago
@MapleLeafs @Rogers Sure. One bad year and yall get first pick. Just say #NHL is rigged lol
Mike Jones (@nuttyskadork) reported 9 minutes ago
Shaw by @RogersHelps have by far the worst most unreliable apps on the planet Got a $500 bill because they sent me a new router and I can’t return the old one because the app is ALWAYS DOWN so I can’t install the new one. Absolute crooks. The old Shaw was WAY better
e-Kingcorey97 (@LeafsandJays97) reported 9 minutes ago
@DaleDisill @MapleLeafs @Rogers That's never gonna happen and Rogers doesn't fully own the Leafs they own 75% ownership of the Leafs MLSE owns the rest
AP (@ap210) reported 11 minutes ago
@RogersHelps Very helpful - I already held for over 2 hours only for the agent to not fix the matter, despite assuring me it was fixed. Then I waited for 2 hours for chat support online only to be cut off. Loyal customer since 2000 and have 5 lines. But I’m done with this.
purva gevaria (@purvagevaria) reported 11 minutes ago
@RogersHelps Buddy again repeating- did that 4 times. NO RESOLUTION so far.