Rogers outages and service status in Thornhill, Ontario

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Rogers generated 8 outage signals in the last 24 hours around Thornhill, including 8 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 31, 7:34 AM EDT.

Internet (64%)
Wi-fi (14%)
TV (8%)
Total Blackout (7%)
Phone (4%)
E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Thornhill	Baseline
May 30, 9:20 AM EDT	0	0	0
May 30, 9:40 AM EDT	0	0	0
May 30, 10:00 AM EDT	0	0	0
May 30, 10:20 AM EDT	0	0	0
May 30, 10:40 AM EDT	0	0	0
May 30, 11:00 AM EDT	0	0	0
May 30, 11:20 AM EDT	0	0	0
May 30, 11:40 AM EDT	0	0	0
May 30, 12:00 PM EDT	0	0	0
May 30, 12:20 PM EDT	0	0	0
May 30, 12:40 PM EDT	0	0	0
May 30, 1:00 PM EDT	0	0	0
May 30, 1:20 PM EDT	0	0	0
May 30, 1:40 PM EDT	0	0	0
May 30, 2:00 PM EDT	0	0	0
May 30, 2:20 PM EDT	0	0	0
May 30, 2:40 PM EDT	0	0	0
May 30, 3:00 PM EDT	0	0	0
May 30, 3:20 PM EDT	0	0	0
May 30, 3:40 PM EDT	0	0	0
May 30, 4:00 PM EDT	0	0	0
May 30, 4:20 PM EDT	0	0	0
May 30, 4:40 PM EDT	0	0	0
May 30, 5:00 PM EDT	0	0	0
May 30, 5:20 PM EDT	0	0	0
May 30, 5:40 PM EDT	0	0	0
May 30, 6:00 PM EDT	0	0	0
May 30, 6:20 PM EDT	0	0	0
May 30, 6:40 PM EDT	0	0	0
May 30, 7:00 PM EDT	0	0	0
May 30, 7:20 PM EDT	0	0	0
May 30, 7:40 PM EDT	0	0	0
May 30, 8:00 PM EDT	0	0	0
May 30, 8:20 PM EDT	0	0	0
May 30, 8:40 PM EDT	0	0	0
May 30, 9:00 PM EDT	0	0	0
May 30, 9:20 PM EDT	0	0	0
May 30, 9:40 PM EDT	0	0	0
May 30, 10:00 PM EDT	0	0	0
May 30, 10:20 PM EDT	0	0	0
May 30, 10:40 PM EDT	0	0	0
May 30, 11:00 PM EDT	0	0	0
May 30, 11:20 PM EDT	0	0	0
May 30, 11:40 PM EDT	0	0	0
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0
May 31, 1:40 AM EDT	0	0	0
May 31, 2:00 AM EDT	0	0	0
May 31, 2:20 AM EDT	0	0	0
May 31, 2:40 AM EDT	0	0	0
May 31, 3:00 AM EDT	0	0	0
May 31, 3:20 AM EDT	0	0	0
May 31, 3:40 AM EDT	0	0	0
May 31, 4:00 AM EDT	0	0	0
May 31, 4:20 AM EDT	0	0	0
May 31, 4:40 AM EDT	0	0	0
May 31, 5:00 AM EDT	0	0	0
May 31, 5:20 AM EDT	0	0	0
May 31, 5:40 AM EDT	0	0	0
May 31, 6:00 AM EDT	0	0	0
May 31, 6:20 AM EDT	0	0	0
May 31, 6:40 AM EDT	0	0	0
May 31, 7:00 AM EDT	0	0	0
May 31, 7:20 AM EDT	0	0	0
May 31, 7:40 AM EDT	0	0	0
May 31, 8:00 AM EDT	0	0	0
May 31, 8:20 AM EDT	0	0	0
May 31, 8:40 AM EDT	0	0	0
May 31, 9:00 AM EDT	0	0	0
May 31, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Concord, Toronto county, Richmond Hill, King, Markham, and Vaughan.

City	Problem Type	Report Time
Toronto	Total Blackout	2 hours ago
Toronto	TV	6 hours ago
Toronto	Total Blackout	12 hours ago
Toronto	TV	12 hours ago
Toronto	Internet	14 hours ago
Toronto	Wi-fi	16 hours ago

Nearby cities with recent reports

Toronto

60 recent signals

2 hours ago

Scarborough

9 recent signals

2 days ago

North York

2 recent signals

2 days ago

Concord

1 recent signals

7 days ago

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Harry Leor (@harryleor) reported 1 minute ago from Vaughan, Ontario
@MattiHaapoja @RogersBiz Rogers's internet is slow
AG (@heyref88) reported 1 minute ago from Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
Juan Pablo V (@JProwess) reported 3 minutes ago from Toronto, Ontario
@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 5 minutes ago from The Beaches, Ontario
Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
Angel Macellones (@macellonesangel) reported 7 minutes ago from Toronto, Ontario
@simonjagassar @RogersHelps Same issues with me.
Lorraine Marie Moran (@LoriMoran_1) reported 9 minutes ago from Toronto, Ontario
@RogersHelps Down AGAIN! What is going on??? What are we paying for
Annette Heim (@aheim72) reported 12 minutes ago from Toronto, Ontario
Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬
ReWoman👠 (@REWoman) reported 15 minutes ago from Toronto, Ontario
@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
rr. (@iamdieroiramor) reported 20 minutes ago from Toronto, Ontario
@RogersHelps are you guys prepared for customers? Why is my internet not working?
Michael Vera (@MichaelVG19) reported 21 minutes ago from Toronto, Ontario
@RogersHelps down again in the downtown Toronto area?
Joe LaFortune (@joe_lafortune) reported 24 minutes ago from Toronto, Ontario
Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
Kelly McDonough (@simcoe7) reported 27 minutes ago from Toronto, Ontario
@RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!
Jamie singleton (@Jamiesingleton) reported 35 minutes ago from Toronto, Ontario
@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
ReWoman👠 (@REWoman) reported 36 minutes ago from Toronto, Ontario
@JasonPrez686 @Rogers What a poor retention program. Shame on them
Kristen Ridley (@KristenRidley) reported 38 minutes ago from Toronto, Ontario
Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
Lorraine Marie Moran (@LoriMoran_1) reported 41 minutes ago from Toronto, Ontario
@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported 43 minutes ago from The Beaches, Ontario
@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
Samagra Shukla (@SamagraShukla) reported 55 minutes ago from The Beaches, Ontario
We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
Andrew Peebles (@ajpeebles) reported 57 minutes ago from Toronto, Ontario
@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
APHROSE (@AphroseMusic) reported 58 minutes ago from Toronto, Ontario
Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Elizabeth Bryant (@wheelgirl77) reported 7 minutes ago
@RogersHelps Still showing no outage at 90 Waller Street in Whitby but modem is still blinking yellow and I’ve heard from neighbours that their Internet and all their services are down too.
Jeff Molnar (@jeffmolnar) reported 9 minutes ago
Going on 3 hours without internet or cable and @Rogers still says the outage is being assessed. Might be time to finally make the switch to Bell.
Joelien Jose (@joelien) reported 10 minutes ago
@RogersHelps Outage in L5W 1H5 area. This happened last month too. Seems like a neighborhood issue and more widespread
BrianM (@briangm11) reported 12 minutes ago
@RogersHelps @Rogers Had a home tech support visit for yesterday to check and maybe replace the modem, but the guy stood us up, didn't even call. This isn't something the twitter team can fix, so we have to try the phone again. Ironic the only call we got yesterday pm was from Bell Canada Marketing!!
Madam Boring (@Carleey) reported 13 minutes ago
@RogersHelps Calling regarding my home internet services. We cancelled back in December and returned the modem, but the person over the phone obviously didn't cancel our services and now we are hit with a $700 overdue payment.
phantom (@rebellion__scum) reported 15 minutes ago
sweet Jesus @RogersHelps do something about the amount of spam texts on ur network! Ported from Telus a month ago never or rarely had any, since coming to Rogers that’s spiked to 30+ a day
sparkytor (@sparkytor) reported 15 minutes ago
@RogersHelps We can’t connect cause the account is connected to a condo corp so we are in never never land. Queue just hit 62 minutes. We can’t put in the account number and since our phones aren’t with Rogers (thankfully) it doesn’t recognize number.
Faisal (@faisal_) reported 16 minutes ago
Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?
Zerve (@Captain_C2) reported 20 minutes ago
@Rogers non-stop internet service outages for the last week. It's also impossible to get a customer support agent to answer the phone, and the online support chat queue just randomly disconnects you and doesn't save your place in line, making that also basically impossible to use. Probably going to switch providers when I move in a couple months, because this is terrible.
BrianM (@briangm11) reported 25 minutes ago
@RogersHelps - First time ever, we've been stood up by your technician. Appt window was noon-4pm. No phone call either. What next? Suppose I need to spend another hour or so calling your "support" line. Ironic the only call received today was from Bell Marketing.