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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 58 outage signals in the last 24 hours around Thornhill, including 58 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 15, 7:37 PM EDT.
  • 63% Internet (63%)
  • 13% Wi-fi (13%)
  • 8% TV (8%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Rogers

Rogers is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, North York, Scarborough, Markham, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto Internet 4 hours ago
Toronto Internet 6 hours ago
Toronto Total Blackout 8 hours ago
Toronto Internet 9 hours ago
Toronto Internet 9 hours ago

Nearby cities with recent reports

Toronto

110 recent signals

4 hours ago
Toronto county

9 recent signals

10 hours ago
North York

3 recent signals

10 hours ago
Scarborough

3 recent signals

11 hours ago
Markham

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Rtyu1148534j
    Rtyu (@Rtyu1148534j) reported

    @RogersHelps @valzann0 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

  • UFO_Investigate
    New World Investigations (@UFO_Investigate) reported

    @Rogers fix your data!

  • CBR900
    Steve Bergeron (@CBR900) reported

    @RogersHelps Yes, I have to reboot the modem at least once a day to resolve the cable box issue. Everything else on Wifi in the house works except the Roger’s TV issues.

  • jennvargg
    Jennifer Vargen (@jennvargg) reported

    @Rogers @shaw is the absolute worst!!!! On hold for 2 hrs and get a lady in India that you cannot even understand. She was so rude…

  • dineshkumarkg
    Dinesh (@dineshkumarkg) reported

    @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

  • mcmanus17
    Dman (@mcmanus17) reported

    @RogersHelps we’ve lost phone, internet and TV. Is there an outage?

  • uncut_jurist
    the peoples champ (@uncut_jurist) reported

    @RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?

  • PistolP50122591
    Peter 🇨🇦🇮🇹 (@PistolP50122591) reported

    @Rogers I’m sick and tired of my Roger’s Ignite ALWAYS going down. Wifi is working! WTF!!!! I guess it is time to call Bell

  • laurapott
    Laura (@laurapott) reported

    @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

  • shynewsguy
    a (@shynewsguy) reported

    @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.