Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	14 hours ago
Toronto	Internet	16 hours ago
Toronto	Wi-fi	1 day ago
Toronto	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Karen Lopez (@datachick) reported 6 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  Angel Macellones (@macellonesangel) reported 14 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 18 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Mish (@mishd27) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 20 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

• 
  pumpkin spiced meh. (@marmalade) reported 20 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  ReWoman👠 (@REWoman) reported 21 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  E_Rozie (@E_R0z1E) reported 25 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  Chef Boehmer (@ChefBoehmer) reported 27 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Dededacosta (@Dededacosta11) reported 28 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  Mark Orlan (@MarkOrlan) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Susie Brown (@susiebrown_tdsb) reported 38 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 39 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 41 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  Jamie singleton (@Jamiesingleton) reported 43 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Perry Schwartz (@PerryS33) reported 47 minutes ago from Vaughan, Ontario

  What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

• 
  Dani (@Dani_official13) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  Wolf of Bay Street (@_raystackz187) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Christina Hronis (@icandykriss) reported 60 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ege Peskircioglu (@egepesk) reported 1 minute ago

  @RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.

• 
  Trawets Namknom (@TheBareAssLodge) reported 3 minutes ago

  @JayGenXer @Rogers Absolutely garbage service

• 
  TN (@TeeSeeNieuwp) reported 3 minutes ago

  @JayGenXer @Rogers Customer service doesnt exist anymore.

• 
  Becca McNeil (@Beccsellent) reported 4 minutes ago

  @RogersHelps Can you explain why we are suddenly having huge issues w/ our cell service at our cottage? For years we used our phones without issue. Coinciding with the launch of Roger’s Satellite, now we regularly and sporadically see “SOS” where our bars should be. What gives?

• 
  quaffer (@quaffer) reported 5 minutes ago

  I have not been able to get to @rogers for tec support in 4 days. I hang on the phone for almost two hours on two occasions and then the call hangs up. Why should any paying customer wait 2 hours for a call to he answered? Obviously not enough people working there. 1/

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 6 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  BNKB (@banknotekb) reported 6 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Zhenyu (@Zhenyubgaw) reported 7 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  Dom (@NorthsideJane_D) reported 7 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  JayGen 𝕏 er🇨🇦 (@JayGenXer) reported 13 minutes ago

  WOW @Rogers 1.5 hours on HOLD and I haven't EVEN SPOKEN TO A PERSON! PATHETIC SERVICE !!!