Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around Thornhill, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 20, 9:25 PM EDT.
- Internet (64%)
- Wi-fi (15%)
- Phone (7%)
- TV (6%)
- Total Blackout (4%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Rogers
Rogers is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Toronto county
|
Internet | 8 hours ago |
|
Toronto
|
Internet | 10 hours ago |
|
Toronto county
|
Total Blackout | 11 hours ago |
|
Toronto
|
Internet | 1 day ago |
Nearby cities with recent reports
49 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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pumpkin spiced meh. (@marmalade) reported from Toronto, OntarioDown again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou
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Lauren Souch (@laurensouch) reported from Toronto, Ontario@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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Jemmstonee (@_jemmstonee) reported from Toronto, OntarioMy @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontarioc’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
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Michael Vera (@MichaelVG19) reported from Toronto, Ontario@RogersHelps down again in the downtown Toronto area?
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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kasun (@kazZtr_) reported from Toronto, Ontario@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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vish (@vishy1978) reported@RogersHelps do you people have 1 person working in tech support? On hold for over 90 mins yesterday before I had to hang up and now 41 mins and holding. This is ridiculous.
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gizem şahin (@0bl0mov) reported@RogersHelps I moved from ON to BC. Representative opened a new account and said that I should close my old account. but I can't reach any way. Stores don't help, I connect support chat, but they don't take any action, I can't reach them by phone. What a terrible service this is
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BJ (@B_J_56) reported@RogersHelps internet outage in Calgary?
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Medeiros M (@Medeiro34452245) reported@RogersHelps I am sure I am not the only rogers customer that has this problem
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John Tucci (@john_tucci) reported@RogersHelps How long should I stay on hold for? I’m at 1.75 hours now. Just help me please.
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Ryan van Diemen (@rvandiemen15) reported@RogersHelps This exact issue happened last year. My patience has lasted a full year now. Can you assure customers that this won’t happen tomorrow??
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Reptoid - Independent Content Creator (@reptoid27) reported@RogersHelps No "special technical thing for the disabled" can FIX Alex's brain. Alex also then added "You NEED to work WITH us"! What a JERK! He has NO CALL BACK NUMBER, and expects disabled people to wait ON HOLD FOR AN HOUR just to say "Yes that's OK". Abusive!
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Chris Conley (@ResearchChat) reported@RogersHelps Every device that connects is impacted. Only appears to be a problem over the last several days.
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UntamedVoice (@UntamedVoice) reported@RogersHelps I spent 4+ hours on phone with multiple agents and customer service. There are no eligibility requirements. I’ve checked on my offers page after clicking the “get offer online”. I can see what offers are there. If this offer was there, I wouldn’t have called or posted here.
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Sharon McKinnon (@SharonMcKinno16) reported@RogersHelps I've never experienced such poor service from Rogers until the past few months. I've called several times trying to resolve issues and get nothing but run around. I'm done. What a disrespectful way to treat your customers.