Rogers outages and service status in Thornhill, Ontario
Service-wide status: Rogers
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Full Outage Map
- Rogers generated 7 outage signals in the last 24 hours around Thornhill, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Latest local activity: Sep 23, 2:09 AM EDT.
Share of direct reports from this area over the past 30 days.
- Internet (59%)
- Wi-fi (17%)
- Total Blackout (7%)
- TV (7%)
- E-mail (6%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
Rogers signals over the past 24 hours, with local activity from Thornhill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Thornhill, Ontario and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Toronto county, Richmond Hill, North York, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Total Blackout | 6 hours ago |
|
Toronto
|
Internet | 11 hours ago |
|
Toronto
|
Internet | 12 hours ago |
|
Markham
|
TV | 12 hours ago |
|
Toronto
|
Internet | 15 hours ago |
Nearby cities with recent reports
30 signals in the past 7 days
2 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
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Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario@Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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Lauren Souch (@laurensouch) reported from Toronto, Ontario@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Christina Hronis (@icandykriss) reported from Toronto, Ontario@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Dededacosta (@Dededacosta11) reported from Toronto, Ontario@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
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Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, OntarioMy stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nimo_07 (@nitz380) reported@RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection
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TN (@TeeSeeNieuwp) reported@JayGenXer @Rogers Customer service doesnt exist anymore.
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'Nucknation (@surrey1111) reported@RogersHelps All i can get is Anna. I am sick and tired of her. My PCI is 274 RSRP…..123 dBm Band……2 RSRQ…..-18 SINRO…..-45 SINRI…….-51 Been complaining since i got Rogers. I can’t even play a reel on my phone, it is so bad.I think i should be allowed to nullify my contract with Rogers
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Kimberley Hall (@KimHallCRE) reported@Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!
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kakes (@kerrykakes) reported@Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2
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smithers (@smithers1972) reported@TalkeyHockey ******* searois Kevin BIEKSAS IS WORST THAN @strombo and that guy deserves another shot shows how's @Rogers ******* kills hockey in CANADA
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Sanwin (@sanwins) reported@JayGenXer @Rogers Suckiest and most dishonest company possible. Claims support is 100% Canada based and then quietly ships it abroad. Last month I wait 3 hours on hold.
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Adam (@Adam_LPARMY) reported@JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all
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BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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Macho Dan (@TheMachoDan13) reported@Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!
Recent Rogers reports in Thornhill, Ontario
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Toronto: Internet
- Toronto: Total Blackout
- Toronto: Internet
- Toronto: Internet
- Markham: TV
- Toronto: Internet
Rogers detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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No end recorded. This alone does not establish the current status. -
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Detection ended: (13 minutes) -
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status.
What to do if Rogers is not working
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How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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