Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Markham, Woodbridge, Richmond Hill, Scarborough, Downsview, Stouffville, North Park, King, Rexdale, Thornhill, Concord and Maple.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| North York |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
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Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps
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M Kanner
(@mkann85) reported
from
Vaughan, Ontario
@Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps Is it me or it’s down again?
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.
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MarkSteven👨❤️💋👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️
(@marksteven69) reported
from
Toronto, Ontario
@RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
@RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them
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Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
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🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
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byzbets
(@byzbets) reported
from
Toronto, Ontario
@RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.
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Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
@RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Coffee Chatz
(@thecoffeechatz) reported
@RogersHelps why is the internet down?
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps ok, thank you, I'll call them. if they can't help... then what?? 😕
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Free Speech Media
(@media_speech) reported
from
Mississauga, Ontario
@RogersHelps Network down again in Mississauga. Third day in a row up and down. Pathetic.
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps Doesn't make sense, I put down my correct password... it wouldn't let me get past that at all. it doesn't even ask which password it needs, Samsung, Google or Rogers etc. 😕 something's wrong with the phone and I even gave authority for whoever it is to access my phone.
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Brenda
(@BrendaLWood1970) reported
Guess what? @rogers is down again. Literally cannot stay on when it rains harder than a sprinkle #rogersoutage #barrhaven. #onstorm
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🏳️🌈Cosmical Lupus🏳️🌈🇨🇦 1st PCD
(@CosmicalLupus) reported
@thecoffeechatz @RogersHelps My internet is down also 😐gotta love Robbers ****** service..Rob you blind for their services and Give you crap as long as they Make money they don't give to shits about their customers
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SCIENCE 😷🇨🇦😷🍁 🇨🇦
(@ValeneYYZ) reported
@Rogers you complete idiots @RogersHelps I ditched your crap cell phone, you send me a idiotic, user unfriendly email to explain why!!! That’s why … bye bye
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Where I Walk... 🇨🇦
(@whereiwalkphoto) reported
from
Carleton Place, Ontario
@RogersHelps I tried customer service at Rogers and Samsung, they both just didn't know what to do. 😕 they just said factory reset it, but I shouldn't have to do that. I need my photos in it. I think there's an actual glitch, just like the @SamsungMobile 7 that caught fire all the time.
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Marco Pappalardo
(@MarcoPa87503034) reported
@AboutRogers @Rogers Just received our bill with the $34.00 compensation what a joke!! Come on Rogers you need to do better! Many customers are still without proper service with no proper explanation or timeline for service.
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
@KarlieMildraed @Rogers It goes in and out. So some messages and posts will sit there, some fail and some go through.