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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Thornhill, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 7, 9:54 AM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% TV (7%)
  • 7% Phone (7%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Rogers

Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, North York, Scarborough, Markham, Concord, Richmond Hill, and King.

CityProblem TypeReport Time
Toronto county Internet 7 hours ago
Toronto Internet 8 hours ago
Toronto Internet 8 hours ago
Toronto Internet 20 hours ago
Toronto TV 21 hours ago
Toronto Internet 22 hours ago

Nearby cities with recent reports

Toronto

127 recent signals

8 hours ago
Toronto county

4 recent signals

7 hours ago
Scarborough

3 recent signals

4 days ago
Markham

3 recent signals

4 days ago
North York

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • aheim72
    Annette Heim (@aheim72) reported from Toronto, Ontario

    Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • akohlsmith
    Andrew Kohlsmith (@akohlsmith) reported

    @RogersHelps You have all the details. Open Xfinity app. Log in. Enter the 2FA. "Oops, screw you, back to login". Now try to get Anna to route you to cable tech support - impossible. Mobile CSR is apologetic and offers to send you to cable tech support, where you wait for over an hour and then wait some more. Absolutely terrible, terrible customer experience. You force your customers to use your app, but do not make DAMN sure the app login process is robust. You could just let us use the modem with our laptop browser because we don't need the internet to to configure the modem on the table in front of us, but apparently that's too easy.

  • DiabloPick
    Playoff-Jim (@DiabloPick) reported

    @Jhammy51 @Rogers @TELUS Telus is the worst company you can change to. They are idiots. You will regret it in no time.

  • alex__bowen
    alexbowen (@alex__bowen) reported

    What the actual ****, where is @Sportsnet650 ??? @Rogers @Sportsnet

  • OzSweeney4
    Oz Sweeney (@OzSweeney4) reported

    @604cr902 @Rogers Because the center of the universe doesn't give a **** about anyone else

  • MattDungey
    🇨🇦Matt Dungey🇨🇦 (@MattDungey) reported

    @Rogers and @Bell do not give a **** about their customers. This is why the CBC is so important in this country. So again , **** you @Rogers

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps No basically, you get the Customer Service rating of: -100/ 10 Stick the money you owe me really deep up your arse and whistle. I'd rather drop dead than have to deal with your IDIOT I.Q. of 23 MAX! colleagues, wasting my time!

  • DCGough
    David C Gough 🇨🇦 (@DCGough) reported

    @NSToday957 Hearing that @Rogers has shut you down 😥. Very sad if true? Many loyal listeners will be very upset. Getting calls already. Hugs to @danahlstrand

  • left_eye_lance
    lance cochrane (@left_eye_lance) reported

    **** you @Rogers Toronto isn’t Canada!! You have know idea of the pulse of the rest of the country! Won’t be buying your subscription package anymore! Halford and Brough show was a staple of my day and I never missed an episode! Again.. **** You @Rogers

  • nucklehead1970
    Joe Gray (@nucklehead1970) reported

    @DhaliwalSports @brookwardsports Absolutely garbage @rogers what a joke!

  • rood1983
    roodawakening (@rood1983) reported

    @RogersHelps service was cancelled as of june 9, my last bill was paid june 28. I’ve not yet received my equipment return shipping label