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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 8 outage signals in the last 24 hours around Thornhill, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 14, 8:38 PM EDT.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 10% TV (10%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Richmond Hill, Markham, Concord, and King.

CityProblem TypeReport Time
Toronto Internet 2 hours ago
Toronto Internet 5 hours ago
Toronto Internet 11 hours ago
Toronto Phone 14 hours ago
Toronto E-mail 14 hours ago
Toronto Internet 15 hours ago

Nearby cities with recent reports

Toronto

58 recent signals

2 hours ago
Scarborough

4 recent signals

3 days ago
North York

3 recent signals

1 day ago
Toronto county

2 recent signals

2 days ago
Markham

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Bananrama2
    anna b (@Bananrama2) reported

    @Bell good job Lost me as a customer thru bell and Virgin today. Hello @Rogers Hate having to play musical telecomm just to try to save $. Government mafia & extortion via CRTC @CRTCeng

  • AlexGatzos5855
    Alex Gatzos (@AlexGatzos5855) reported

    @LoveMy7Wood @Rogers @RogersHelps For a communications Co. it sucks at communicating with its customers

  • indramaharjan
    Flaw-some (@indramaharjan) reported

    @Rogers network outage NW Brampton for 20 mins. Anyone is experiencing same and ETA for getting service back??

  • ElizabethDuncan
    Elizabeth J Duncan (@ElizabethDuncan) reported

    @Berniceness @Rogers I have spent over eight hours on the phone with @rogers trying to sort my problem. They tell you what you want to hear, and then nothing changes and the outrageous surcharges continue.

  • 60_glg
    Captain Oblivious 🇨🇦 (@60_glg) reported

    @geo_fed @RogersHelps It sounds like this could be a CNBC thing if Bell customers are having the same issue.

  • DakRookie
    Mat 🇨🇦 (@DakRookie) reported

    @Berniceness @Rogers I agree, but for context, when Americans called Sprint/Nextel help line years ago they were actually calling me in Ontario Canada. These giant corporations just outsource everything to lowest bidder. Been going on for years.

  • Rayleigh21212
    Bad Cat (@Rayleigh21212) reported

    @Berniceness @Rogers They hire foreigners willing to work for less WITHIN Canada too, it's why they're able to pay minimum wage now but never could in the past.

  • KerrGordon
    Gordo K (@KerrGordon) reported

    @Berniceness @Rogers Cancel the cable, all you need is the wi-fi and one of those boxes. $20-40 / mo.

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @RogersHelps oh i already tried that several times and it isn't even giving me my province so that wasn't working the outage has been for over 5 hours now, so what gives?

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    Update. I gave up yesterday after being on hold for 2 hours! with Rogers and now I am coming up to an hour for today. My problem, @RogersHelps, is I was told by the service rep who came to my home that I actually need to speak with an actual human being about my two issues but it seems impossible. Can you please DM me a number I can call that I can use to actually get through to someone? Thank you.