Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Markham, Toronto county, King, Vaughan, and Scarborough.

City	Problem Type	Report Time
Toronto	Wi-fi	1 hour ago
Toronto	Internet	3 hours ago
North York	Total Blackout	4 hours ago
Toronto	Wi-fi	5 hours ago
Toronto	Phone	6 hours ago
Toronto	Phone	7 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 3 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  AG (@heyref88) reported 5 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  JodyBerkes (@jodyberkes) reported 7 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  Jamie singleton (@Jamiesingleton) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Michael Vera (@MichaelVG19) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Mark Orlan (@MarkOrlan) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

• 
  Jill McLean (@Mysticalbug) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Kristen Ridley (@KristenRidley) reported 20 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  maria lopreiato (@MariaMlop13) reported 22 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Bill Paterson (@sandbagger13) reported 23 minutes ago from Humber Bay, Ontario

  @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

• 
  Lauren Souch (@laurensouch) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Todd L Smith, CET (@calltoddsmith) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  Regina Corpuz (@corpuz_regina) reported 33 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  Adnanas 🐻 (@Comradnan) reported 38 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Karen Lopez (@datachick) reported 50 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  肥婆的树洞💭 (@sullisjinri) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  ReWoman👠 (@REWoman) reported 54 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Alomo (@AntoninoLoMona1) reported 59 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Veronica Thompson (@VThompson_) reported 9 minutes ago

  @Rogers what are you doing about the scam calls I’m getting daily of people pretending to be Roger’s. I get one EVERYDAY. Each time I ask to be removed from their list. I know it’s not you guys, but you’re getting the bad rap.

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 16 minutes ago

  @RogersHelps Now if I try to make my wife a Level One, that process takes 30 days You’re telling your employees and managers that there is a security risk….what’s the risk to my son if I can’t get a hold of him in an emergency?

• 
  OUVÈLEKÒ (@TheBigShot2012) reported 21 minutes ago

  @AbdelrhmanShoi1 @Rogers Same here. Trying to contact costumer service and there's no way to get in. This is ridiculous!

• 
  KIRO Service Consultation (@ampharan) reported 25 minutes ago

  @Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service

• 
  Richard Miller (@Millergram33) reported 25 minutes ago

  @RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore

• 
  The Impatient Tourist (@ImpatienTourist) reported 26 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  GoJays (@GoJays) reported 26 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Taylor (@WilsT24) reported 26 minutes ago

  @RogersHelps is there anyway to get help? Called the store and can’t help set up tv and home phone… telephone to Roger’s has hung up on us because they are too busy for 5 days straight.. how can this be this hard?

• 
  celeste 🌼🌞 (@celestee3) reported 26 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  Bianca 🟦⬜️🟥 (@Bbyonic_) reported 28 minutes ago

  Two days of calling and your system just hangs up because of “too many calls.” That’s not customer service. I need answers. Fix this! @Rogers @RogersHelps