Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 12/22/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Vaughan, North York, Markham, Richmond Hill, Woodbridge, Maple, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaScarborough TV
CanadaToronto Phone
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • kellychan360 Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • ruimiguel_17 Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • philistweeting Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • jmaltman Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyArtyy Allyson Ar (@AllyArtyy) reported

    @RogersHelps @StephneeDanyell My wifi has been down for the entire day and no response on twitter or fb. All Im looking for is an eta.

  • iambimia Lady Mary ♥ (@iambimia) reported

    Ever since the @Rogers outage about two weeks ago wifi has still been so epileptic in my house. I think Bell would be a better option at this point cuz I’m tired.

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @JaneBrownNews @Rogers I'm sure they not automatically applying this to many accounts hoping people will be too frustrated to call, wait on hold and beg for the credit they were supposed to get. They don't understand an exact fraction equal to the outage does not make up for the huge impact this had.

  • cerenton c renton (@cerenton) reported

    @Rogers @Fidomobile let’s get this internet/cable issue figured out. 2 weeks of up and down service is terrible. I need to be able to depend on you to be working. Get it figured out already!! #rogersoutage

  • Framer_71 OttawaDad (@Framer_71) reported

    @CTVNews I just switched off @rogers They didn’t even give a ****.

  • mikeseeno m.s (@mikeseeno) reported

    @JaneBrownNews @Rogers Quick to take money, slow to give it back.

  • badgalvoosie Badgalvoosie (@badgalvoosie) reported

    @RogersHelps u guys down again?? I can’t make calls

  • mitchlafon Mitch Lafon (@mitchlafon) reported

    @jacktodd46 Rogers business is “highly successful customer gouging” while providing “little to no service”. They are the dominant leader in both fields. @Rogers @RogersHelps

  • IntoTheDadlands Into The Dadlands (@IntoTheDadlands) reported

    @RogersHelps wireless home internet down in Trent Lakes again… it’s been so unreliable the last few weeks.

  • ve7wnk Bob Holowenko 🇺🇦 (@ve7wnk) reported

    @atoonk @Rogers I hope to never be responsible for an F up so big it lands on the Prime Ministers desk...