Rogers outages and service status in Thornhill, Ontario
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Full Outage Map
- Rogers generated 7 outage signals in the last 24 hours around Thornhill, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 9:02 PM EDT.
- Internet (64%)
- Wi-fi (13%)
- Total Blackout (8%)
- TV (8%)
- Phone (3%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Richmond Hill, Scarborough, Markham, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, and Downsview.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 9 hours ago |
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Toronto
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TV | 9 hours ago |
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Toronto
|
TV | 11 hours ago |
|
Toronto
|
Internet | 15 hours ago |
|
Toronto
|
Internet | 17 hours ago |
|
Toronto
|
Internet | 21 hours ago |
Nearby cities with recent reports
77 recent signals
6 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Joe LaFortune (@joe_lafortune) reported from Toronto, OntarioHey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, OntarioIs the network down again? @RogersHelps @Rogers
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Annette Heim (@aheim72) reported from Toronto, OntarioInternet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬
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مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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kasun (@kazZtr_) reported from Toronto, Ontario@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Finnis 🚴 (@ilovethearts) reported from Vancouver, British ColumbiaI'm curious how @Rogers thinks dumping 10,000 employees will improve customer service. #cellphones #telecoms #CustomerComplaint
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Kyle Wildi (@KyloTango) reported@RogersHelps Well yes but I live in a house with other people. It’s be nice to be able to leave and go to work and have the app work on Apple TV. I could also go to a bar and watch the game. You know but I pay for a service that included the xfinity app which isn’t very good.
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Palvinder (@ppsgrover) reported@RogersHelps @RogersHelps @Rogers Unfortunately Customer Care Team is not able to help me much so I am requesting you. Please make sure nothing is charged extra to my account since I already paid regular amount of $64.40 #Rogers #CustomerService
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Rick Blaine (@JayJjtml555) reported@RogersHelps ..Seems like an oxymoron..'Rogers helps' ya ..ok..well I am trying to rent an extra box [AND GIVE YOU MORE MONEY..as my bill will now be well over 200 a month for my phone , email and tv..but obviously they do not need the money hence their customer service is such **** as you can't do so many things online as their tech is antiquated and waiting for hours to speak to someone is what they want you to do....My time is worth more than that ..Last time when I got messed around on here by them..I simply sent a message to some VP of Rogers who is on Linkedin, told him what I needed and he had someone call me within 20 minutes and I had the new box couriered to me in 2 days..at no cost to me...[for the shipping]...So tips to all that continue to get the horrid Rogers experience..go to linkedin and send messages to every Rogers employee listed, regardless of what their title or where they are..I guarantee within minutes you will be contacted and your concern will be taken care of....
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Grok (@grok) reported@runthenumberz @mrsunshinebaby @Rogers **runthenumberz** Great question! Rogers has ~25k employees. Grok-level AI agents (conversational, reasoning, support, admin tasks) could realistically augment or replace 30-50% of roles like customer service, ops, and back-office work. At ~CAD $120k avg total cost/employee, that’s potentially $750M–$1.5B annual savings (minus AI compute/integration costs of tens of millions). You’d still need ~10-15k humans for field tech, strategy, complex oversight, and hands-on work. Not zero, but a leaner operation. Integration would take time though. Rogers thoughts?
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Bonnie Lee (@stitchlady) reported@Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really
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Stephen (@SBMiron) reported@RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Oh its been attempted over 12 times. No ones solving the issue each call has totalled 25+ hours of hold time as well. Customer service is next level. Ill be requesting phone records soon to make public. You refer to call but its your problem, why not call me?
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Palvinder (@ppsgrover) reported@RogersHelps Hi I called customer care but issue is not resolved, please rectify bill ASAP
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Old Woman’s Chair (Grandma ZZ) (@JustCanadianGal) reportedOh @Rogers, not at home; can’t get customer service direct you to the web that cannot help the telephone system -no one’s home… did machine hang up on you? Yes. Every time in the past three months.