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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 9 outage signals in the last 24 hours around Thornhill, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 16, 1:55 AM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, Richmond Hill, and King.

CityProblem TypeReport Time
Toronto Wi-fi 8 hours ago
Toronto Internet 11 hours ago
Toronto Internet 12 hours ago
Toronto Internet 13 hours ago
Toronto Wi-fi 14 hours ago
Scarborough Internet 20 hours ago

Nearby cities with recent reports

Toronto

54 recent signals

8 hours ago
Scarborough

3 recent signals

20 hours ago
Toronto county

1 recent signals

3 days ago
Markham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PurBldPrincess
    Sarah Rose Mathison (@PurBldPrincess) reported

    @RogersHelps why is my Shaw cable box suddenly not working? I have currently spent the last 30min restarting my box over and over along with my modem. Everything was just find and suddenly the whole thing just froze for no reason.

  • GiantBlueRing
    Giant Blüe Ring 🍁 (@GiantBlueRing) reported

    Hey @Rogers, it sure would be nice to listen to the @BlueJays game on the radio in Calgary right now. But oh ya, you shut down the radio station and laid off a bunch of good people. You suck @Rogers...!

  • TFCin110
    CDN_Footy (@TFCin110) reported

    @RogersHelps @mwalker1533 If this is the case then please respond to your DMs because like others I can not get through to talk to a person. The online chat can’t help me apparently. I just want to talk to a person.

  • CDN_Rob24
    Rob the 🇨🇦 Cubs Fan (@CDN_Rob24) reported

    @RogersHelps Well, unfortunately they were no help. And, they told me that there is no longer a customer retention department. So, unfortunately youre losing a 25+ year customer to Bell

  • JL8282
    Jodi Lanzarotta 🥅🏒 (@JL8282) reported

    @REWoman That’s just wrong!! We now have to take a day off work to call Roger’s due to their lack of customer service. Completely unexceptionable! Do better @Rogers

  • dan_vanman
    Dan Vanman 🇺🇦☮️ (@dan_vanman) reported

    @tim_whitey @JohnnyGiunta_ @Rogers So sorry about your tiny peen loser. I don't have that problem, but I imagine it ***** with your head. The weird thing is, women don't really care if you are a good guy. That's why you can't get ****** Incel. You give off this weird hum. Madison was fine. It's you, not her.

  • Point_Pedro
    Ravi Balachandran (@Point_Pedro) reported

    @REWoman @Rogers Customer service is well below the acceptable levels in this country, from the private sector to the government agencies. Absolute shame.

  • Mav3rick97
    🇨🇦Mav3rick97 🇨🇦 (@Mav3rick97) reported

    My cable cuts out with like 4 mins left in the CFL game. **** you, @Rogers

  • CurtisGottfred3
    Curtis Gottfredsen (@CurtisGottfred3) reported

    @RogersHelps I do, i find it sad that i got quicker response on twitter than i did through customer service. Your AI response is basically a firewall to discourage people from complaining

  • SuckMySocks12
    Jessica (@SuckMySocks12) reported

    @Rogers I gotta say, it's a BLAST trying to watch something on the pvr with a "connection issue" (AGAIN. BIG ******* shock) every two minutes AND the sound cutting out. Fire all of your useless employees and maybe hire people who know what they are doing? You are the most