Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, The Beaches, Thornhill, North York, Markham, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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Chris Logan
(@ChrisLoganHomes) reported
from
Toronto, Ontario
@RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp
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Ri
(@RiTweetR) reported
from
Toronto, Ontario
Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps currently experiencing an outage in East York M4B3C6
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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Praan Misir
(@pmisir) reported
from
Toronto, Ontario
Just when I thought my @RogersHelps internet was back, it goes down again.
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps
-
John Size
(@John_Size) reported
from
Toronto, Ontario
Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lubna Rasheed
(@lubnarasheed_) reported
@RogersHelps your support staff changes my SSID without my authorization, leaves me without home internet and simply drops from the technical support call? What kind of training do you provide to your staff?
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SMario
(@SMario51076459) reported
@Bell can you offer better service than @Rogers in Caledon? I need reliable internet service to work from home during COVID
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Shady Crossing
(@ShadyCrossing) reported
@Rogers Reliable network service would be a nice gift
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megs 🖤
(@meggganv) reported
BRUH Rogers internet has been out for like 8 hours now let’s FIX THIS 😭😭 @Rogers 😡
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Rita Messier
(@RitaMessier) reported
@RogersHelps is there an outage in South Cambridge? I get error message RDK-03117 on my TV.
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John Dobie
(@dobiejo69) reported
@Rogers how many times does one have to call to get a straight answer? Customer service is terrible....can no one there resolve issues????
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Jeff Young
(@GoffieY) reported
@RogersHelps @Rogers After 10 years of being a satisfied loyal Rogers customer it looks like I will be jumping to Bell. $50 package increase and no explanation or adjustment. Bell came in much cheaper while offering more.
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Lubna Rasheed
(@lubnarasheed_) reported
@RogersHelps your support staff Anchit with employee ID 12063267 has changed my SSID without authorization and now I can’t connect to my home internet. When I call I’m asked to be on hold for 1.5 to 2.5 hours? #TerribleService
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Judy Davidson
(@JDintheskies) reported
@MollyMiksa @Rogers Maybe Rogers customers need to organize to get better deals and better service. My last call to update our cable took over three hours. My neighbour had the same experience.
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Mr. Alexander
(@MrAlexa24932901) reported
@RogersHelps There's outages in Hamilton right now. No network whatsoever.