Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Markham, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	14 minutes ago
Toronto	Internet	4 hours ago
Toronto	Phone	7 hours ago
Toronto	TV	7 hours ago
Toronto	Internet	9 hours ago
Toronto	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Mike Shah (@Mikeaholic76) reported 7 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  Samantha (@eastyorkcycle) reported 9 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 11 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Kelly McDonough (@simcoe7) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

• 
  Jamie singleton (@Jamiesingleton) reported 12 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  Adam Scott (@AdamScottEnv) reported 19 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  addey (@addeyxx) reported 20 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  ReWoman👠 (@REWoman) reported 30 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Regina Corpuz (@corpuz_regina) reported 31 minutes ago from Toronto, Ontario

  @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

• 
  Karen Lopez (@datachick) reported 37 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 37 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  E_Rozie (@E_R0z1E) reported 39 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  ReWoman👠 (@REWoman) reported 42 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Tibursio (@TibursioHeals) reported 43 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  rr. (@iamdieroiramor) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 52 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

• 
  Lauren Souch (@laurensouch) reported 56 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Angel Macellones (@macellonesangel) reported 56 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Susie Brown (@susiebrown_tdsb) reported 57 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Triceptic0n (@Triceptic0n87) reported 5 minutes ago

  @RogersHelps you got till I get off work to fix rogers in South oshawa or I'm swapping to bell

• 
  Kevin MacKenzie  (@kevthegrad) reported 6 minutes ago

  @Rogers @Bell dear telecommunications Giants, as somebody who drives between Peterborough Ontario and York region every single day, I just wanted to ask how it is conceivable in 2026 that I cannot maintain a phone call along Highway 115 without signal death !?!? Fix your towers!

• 
  Radha ☮️ (@lemon_meringues) reported 8 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  Carole Gagne (@CaroleGagne108) reported 11 minutes ago

  @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

• 
  Marisa Allen (@marisaallen123) reported 11 minutes ago

  @RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!

• 
  Lefty GoodBuys (@LeftyGoodBuys) reported 14 minutes ago

  @RogersHelps It was down for almost 4 hours last night. But it’s back up now

• 
  Todd Bealor (@ToddBealor) reported 14 minutes ago

  @RogersHelps The technical support that I spoke with provided no support whatsoever. I performed a factory reset on my own to no avail. I was hoping support would be able to remote into the router and perform a more detailed diagnostic analysis.

• 
  Tammie (@tammie__cross) reported 14 minutes ago

  @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.

• 
  The Satirical Citizen (@jolz256) reported 18 minutes ago

  @RogersHelps I have a $90 suspension bill which I would like to refute. I’ve tried calling customer support but I cannot get through to a human

• 
  Kay. (@westsidelimbo) reported 21 minutes ago

  @Rogers @RogersHelps fix your long wait times!!! i’ve been trying to call and chat back and forth and no one is getting back to me. even after waiting 2 hrs on the queue, i get disconnected for whatever reason. so stupid