Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.

City	Problem Type	Report Time
Toronto	Wi-fi	1 hour ago
Toronto	TV	5 hours ago
Toronto county	Wi-fi	11 hours ago
Toronto	Wi-fi	19 hours ago
Toronto	Internet	21 hours ago
Toronto	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Mark Orlan (@MarkOrlan) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  t. anon 👽 (@tyrelasaurus) reported 9 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Jill McLean (@Mysticalbug) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  JodyBerkes (@jodyberkes) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  AG (@heyref88) reported 14 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Annette Heim (@aheim72) reported 18 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 19 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Jill McLean (@Mysticalbug) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

• 
  maria lopreiato (@MariaMlop13) reported 27 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Universnanth (@AlphaRomeo92) reported 31 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  Mark Orlan (@MarkOrlan) reported 32 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

• 
  addey (@addeyxx) reported 35 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Mish (@mishd27) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  ReWoman👠 (@REWoman) reported 41 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Adnanas 🐻 (@Comradnan) reported 42 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Chef Boehmer (@ChefBoehmer) reported 49 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Adam Scott (@AdamScottEnv) reported 56 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Lindy Deckert (@LindyDeckert) reported 56 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  Lauren Souch (@laurensouch) reported 58 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ria Riaz (@RoastedKeyboard) reported 45 seconds ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  wole (@awoleworldwide) reported 3 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  Robert Jones (@robert12jones) reported 3 minutes ago

  @LeafsLose1967 @Sportsnet @Rogers I know the criminals increased the price from 24.99 to 29.99 per month as well. An absolute rip off based on the garbage on the field.

• 
  Jason Seets (@jseets8) reported 12 minutes ago

  @Rogers your new AI phone service SUCKS and I will never use it. Bring back the old service that allows me to pay the bill without having to give you my voice. #sayNOtoAI

• 
  heather (@howisthismylif) reported 12 minutes ago

  @JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.

• 
  Becca McNeil (@Beccsellent) reported 14 minutes ago

  @RogersHelps Can you explain why we are suddenly having huge issues w/ our cell service at our cottage? For years we used our phones without issue. Coinciding with the launch of Roger’s Satellite, now we regularly and sporadically see “SOS” where our bars should be. What gives?

• 
  brokencool (@brokencool) reported 14 minutes ago

  @RogersHelps So there is an issue?

• 
  BNKB (@banknotekb) reported 16 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 19 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Amrith (@hopingcanadian) reported 20 minutes ago

  @RogersHelps Internet down for the last hr and a half. - cambridge ontario. Im on phone and also trying to get hold of someone on chat. No reports of outage as yet. Could you help me in anyway ?