Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Scarborough, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham, Thornhill, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Daniel Sinclair
(@dsincla) reported
from
Toronto, Ontario
@RogersHelps hello, it appears the internet is down in our area
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen McGarrigle
(@thespiritof72) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
Because we are loyal @Rogers customers (and trust me, that loyalty has been tested in recent months) and presumably in another attempt to apologize for the massive Canada-wide outage a few months ago, we've been gifted three months of Apple TV+.
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Laurie Anne
(@larlaw77) reported
@RogersHelps Thank you. Its all taken care of now and someone is coming to hopefully fix the problem.
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Hare Blix
(@HareBlix) reported
@RogersHelps Okay but it's going to end the same way: "all the routers in your area show the same weak upload signal. We will escalate this and let you know when the issue is resolved" 🤷
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E
(@traveljunkie25) reported
@RogersHelps signed up Friday no email with details nothing Wtf is going on?
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Anna Peixoto
(@AnnaPeixoto5) reported
@RogersHelps why is it that every single week I have connection issues? I will try not to pay my bill maybe this way you guys will do something!! DONT USE THEM
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doubleroti
(@englishnaan) reported
my ignite wifi app seems to be glitching cant seem to login is it just on my end or is it system wide issue @RogersHelps
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Art Cart (they/their/they're/this/that/those)
(@ArtCart10) reported
@Dadwith1Pack @DanielVyner @Rogers You ever try get coverage in Canada near a Lake, a mountain or an hour outside of an urban centre? They aren't providing infrastructure and service to the whole country.
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My name is Gordo
(@gordoooo_z) reported
@RogersHelps I think you misunderstood. My TV isn't down, I just don't have Ignite TV on my plan; just Ignite internet. While you're here though, can you confirm that the issues with Ignite Internet in Mississauga are solved as well?
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps The problem is with Global channel 3 sound. At 7 p.m. they air ET on 3 and 17. The sound is now screwed up on 3 and 17 during ET. The sound on 17 was just fine before they switched Global 3, also to 17. It comes and goes. Sometimes on 3 the show is OK but commercials are bad.
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Rob Langston
(@DJ_ImProV) reported
@englishnaan @RogersHelps Same issue here