Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Markham, Toronto county, King, Vaughan, and Scarborough.

City	Problem Type	Report Time
Toronto	E-mail	36 minutes ago
Toronto	Phone	3 hours ago
Toronto	Internet	4 hours ago
Toronto	TV	5 hours ago
Toronto	Wi-fi	15 hours ago
Toronto	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 48 seconds ago from The Beaches, Ontario

  Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

• 
  Mark Orlan (@MarkOrlan) reported 1 minute ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Jon Gauthier.eth (@JonGauthier) reported 6 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Dededacosta (@Dededacosta11) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  ReWoman👠 (@REWoman) reported 15 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 16 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

• 
  E_Rozie (@E_R0z1E) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Angel Macellones (@macellonesangel) reported 19 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported 26 minutes ago from The Beaches, Ontario

  @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

• 
  Martha Holmen (@winnimartha) reported 27 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Samagra Shukla (@SamagraShukla) reported 27 minutes ago from The Beaches, Ontario

  We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 28 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Annette Heim (@aheim72) reported 32 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  Christina Hronis (@icandykriss) reported 32 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  Wolf of Bay Street (@_raystackz187) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Kelly McDonough (@simcoe7) reported 43 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Stacey Morrow (@LegalMama22) reported 51 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Jamie singleton (@Jamiesingleton) reported 51 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  AG (@heyref88) reported 55 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nacef karim (@nacef_karim) reported 6 minutes ago

  Waited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

• 
  Nimo_07 (@nitz380) reported 7 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection

• 
  Bob Duncan (@BobDuncan9751) reported 9 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  Shye K (@ShyeKlein) reported 9 minutes ago

  @Rogers You have fired hundreds of employees and changed your agents with an ai unable to help with my issues, for 3 days i have called to resolve a phone number transfer issue and your ai system keeps hanging up. I would like help with your nonsensical service before I cancel.

• 
  Sydella (@newfiegirlrules) reported 13 minutes ago

  @RogersHelps Our phones live in an otterbox or Speigen cases with screen protectors. They were perfect when put in their boxes. The initial report was that you never received one of the phones. But when I said I had proof of delivery & asked for a supervisor (part of whos conversation

• 
  YesavageIsKing (@XDUB1007) reported 14 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 15 minutes ago

  @RogersHelps Making me queue for more than 3 hours to talk to a real person regarding my wifi issues just for them to end the chat when I was 2nd in queue before I even get to talk to a person. What an amazing service, cancelling my plan today.

• 
  Gram-splaining (@gramsplaining) reported 17 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  Carrie Longbottom (@csboucher78) reported 19 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  @HolyDegenerate (@RandySaretzky) reported 20 minutes ago

  @RogersHelps Left you a message in the inbox. Silence. Typical. Two nights calling in the middle of the night because you forgot to take my ex-wife off the bill. Two hours on hold. Guy finally picks up with kids screaming and dogs barking in the background, then hangs up. Now I’m locked out of my own account. You can post about spam algorithms at 1am. You can’t answer a paying customer. Cut all ties. Chase the bill yourselves. Good luck.