Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, North York, Richmond Hill, Scarborough, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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LisaRenee🎧🎼🎮🏝
(@LisaHollands5) reported
from
Toronto, Ontario
hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.
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Felipewithf
(@felipewithf) reported
from
Toronto, Ontario
@Rogers Thumbnail of the video looks like got its own outage 😜
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bean
(@righteousbean) reported
from
Toronto, Ontario
@ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.
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Timothy Roy Walks
(@0TimBannister0) reported
from
Toronto, Ontario
@Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
@Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.
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Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
from
Toronto, Ontario
@RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….
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Meg S, MA, RN (she/her)
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage
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Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
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Legend of Zelda Crackhead
(@MsSaturnxne) reported
from
Toronto, Ontario
Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers Yeah I'm paying for this garbage.
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?
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Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@MarkAllanCairns @Rogers Time to switch and hope for better service.
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@RogersHelps My internet is down in Toronto. Is this new?
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@RogersHelps Well it's still not working properly
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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NadiaIdleNoMore #BLM🤍💛❤️🖤
(@IdleNoMoreNadia) reported
@Rogers .Did you put our conversation into a linked thread because I referenced the CRTC? This is how you treat loyal customers? Good to know. Go ahead. Do whatever you said you would do because it doesn’t really matter, you just want the money!
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SammyCat
(@BuddhaWorship) reported
@Rogers The point is that you've done nothing to offset fees. You didn't reduce anything. You didn't offer anything. You will give me 'time' but the fees are ridiculous and keep adding up. You're never done
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Ripken
(@RipkenWN) reported
Having Netflix, Disney+, Amazon Prime & HBO Max is still roughly $40-50 less per month than the most basic (and garbage) cable package from @Rogers Cable sucks. Just sayin'.
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Shannananae*
(@Shannananae) reported
@Bell_Aliant @Rogers what can you do for me? Been with @Bell_Aliant for over 10 years. Was a loyal customer until they royally effed me here tonight
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Priyanka Medhekar
(@PriyankaM2901) reported
@RogersHelps I have been struggling with the worst network issues since I moved to Rogers in dec 2020. @ 150 mbps I only get a speed of 15-20 mbps and cannot watch any of the shows before checking my connection at least 5 times. The internet connection is the worst.
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RickyG
(@RickyG99840353) reported
@RogersHelps Rogers doesn't have a prosperous future. Decades of poor customer service, monopolization and massive margins has built massive customer resentment. As modern services like Starlink come online, and cell service is commoditized your customers will leave in droves. Loyalty = 0.
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Alex Priddle
(@alexpriddle1) reported
So @RogersHelps your going to offer one day of service off my bill, because of Monday’s events, but that’s not what I’m mad about, what I’m furious about is the 100’s of dollars my business lost by having to close early because of your fault
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Vince DG
(@vincedg74) reported
@RogersHelps After 2 hours of non issues your tech stopped replying. I can confidently say, Rogers doesn't help. #RogersDoesntHelp
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Balistic_Chick
(@Balistic_Chick) reported
Hey @Rogers are you aware that Fido customers were also affected by the recent outage? Because you know...you guys own fido and fido runs off of the rogers network... what about us? Wheres our compensation?
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Sherry Burr
(@mumof3crazyboyz) reported
@Rogers what is going on with Ignite TV in Cambridge? Ongoing issues all day today. Nothing has been good since Mondays outage. Not a happy customer right now!