Rogers outages and service status in Thornhill, Ontario
Service-wide status: Rogers
No problems detected
If you are having issues, please submit a report below.
- Rogers generated 5 outage signals in the last 24 hours around Thornhill, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Latest local activity: Sep 22, 6:49 PM EDT.
Share of direct reports from this area over the past 30 days.
- Internet (59%)
- Wi-fi (17%)
- Total Blackout (7%)
- TV (7%)
- E-mail (6%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
Rogers signals over the past 24 hours, with local activity from Thornhill, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Thornhill, Ontario and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Toronto county, Richmond Hill, North York, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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TV | 6 hours ago |
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Internet | 9 hours ago |
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TV | 13 hours ago |
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Internet | 1 day ago |
Nearby cities with recent reports
30 signals in the past 7 days
2 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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E_Rozie (@E_R0z1E) reported from Toronto, Ontario@RogersHelps Already spoke to Support, yet another outage for Toronto
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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rr. (@iamdieroiramor) reported from Toronto, Ontario@RogersHelps are you guys prepared for customers? Why is my internet not working?
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Alicia (@CuteBabyBella26) reported from Toronto, Ontario@Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario@RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie Longbottom (@csboucher78) reported@RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile
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🥢⟭⟬ Into the ☀️ (@HOT7forever) reported@RogersHelps There are multiple ppl in my family and all of house work in different areas and are experience issues. Doesn’t matter if it’s barraheven or Orleans yhe connection is horrible. The phones range from iPhone 11, 15 and 16. We can’t all be having device issues.
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LifestyleDigs (@TheLifestyleDig) reportedTried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!
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KIRO Service Consultation (@ampharan) reported@Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service
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GenXHockeyMom🇨🇦 (@CanadaMom73) reported@JayGenXer @Rogers Their service is brutal. This is why we need more cell phone competition in Canada, it’ll force them to have to provide good service or we can go to another provider.
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Mark Burdon (@mark_burdon) reported@RogersHelps my spouse was scammed by someone that had her account info, and she was convinced to order a phone and hand it over to a fraudster claiming to represent Rogers. Her existing device was black listed/blocked instead of the stolen device. Can't get help.
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Clint (@clintculture) reported@RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE
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Dwayne Mack (@xx_Dwayne_Mack) reported@Rogers you guys should be sued and butt ****** into oblivion for how **** your ******* internet services are you greedy *****
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Ria Riaz (@RoastedKeyboard) reportedAs much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please
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David Kehoe (@davidk101) reported@RogersHelps Roger’s service not working in Saskatoon?
Recent Rogers reports in Thornhill, Ontario
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Toronto: Internet
- Toronto: Internet
- Markham: TV
- Toronto: Internet
- Toronto: TV
- Toronto: Internet
Rogers detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (13 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Rogers is not working
For address-specific information and any available restoration estimate, use Rogers's official outage checker. Check Rogers outages with the provider
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How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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