Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Maple, Vaughan, Markham, Woodbridge, Richmond Hill, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Scarborough |
Phone | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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Eric Prime
(@PrimeEricR) reported
from
Toronto, Ontario
@RogersHelps Appreciate the response. Fix it up!
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Millennial_Fairy (Sarah) 🇨🇦🏳️🌈✊🏿✊🏾🇦🇫🇺🇦
(@MillennialStar2) reported
@WalkMarkham @RogersHelps Hey are you based in Markham? Online tech support told me they've been having some issues and they're working to get resolved. They couldn't provide a eta but I imagine it'll be resolved with the number of hours
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Harneet Ravala
(@HarneetRavala) reported
@Rogers @RogersHelps I am fed up of the service, call drops, internet speed that used to be at the time of 2G. Have been calling since July 21, still no resolution. No calls backs received to fix the issue, I have been following up and calling while juggling 2 jobs. Acc:879571925
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Frank G
(@frankieg1000) reported
@andi_1117 @Rogers So, then, they’re no different than Bell. Customer service is dead everywhere. I guess that’s what happens when we only have a couple viable options. Best of luck.
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Harneet Ravala
(@HarneetRavala) reported
Have contacted @Apple @AppleSupport as asked by @Rogers, and Apple Diagnostics confirmed no issue from device end. Still no resolution. That’s how Rogers treat it’s customers #Rogers #Rogersoutage #rogers
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Aristotle's Gun 🤔
(@EdMcQuade11) reported
@andi_1117 @Rogers I have Rogers for my office and Bell at home and they both suck absolutely horrific customer service 😡
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Herb
(@herbs_to) reported
@Rogers @BlueJays when I was a kid, I would never forget my dad taking me to my first blue jays game, we sat 100 level OF
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𝒜𝓃𝒹𝓇𝒾𝒶
(@andi_1117) reported
@frankieg1000 @Rogers I’m on the list for starlink as soon as I have it I’m cancelling their crappy service
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Tboneator 🇨🇦 4XVaxxedMaskedFamily!!!! 🇺🇦🥰❤
(@Tboneator64) reported
@catchcassenova @Rogers service in our area is being affected by a weak signal. Yet, they haven't even sent an engineer over 24 hours after Tech support issued the 1st Escalation Ticket yesterday! Today, they issued a Priority Escalation Ticket. How many more before anything gets done? #Rogers
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Chris Liang
(@ChrisLi22553370) reported
@RogersHelps Down multiple times today in Mississauga
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Sherif Mansour
(@SmMansour9) reported
@Rogers couple of month ago Rogers internet went down at the most critical day to our business, a month later they increased our bill by 400% ! The reason promo ended ! I asked the customer service lady are you really happy with your answers ? The ignorant said yes of course .