Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 16 outage signals in the last 24 hours around Thornhill, including 16 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 5, 12:59 PM EDT.
- Internet (65%)
- Wi-fi (15%)
- TV (8%)
- Total Blackout (7%)
- Phone (4%)
- E-mail (2%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Toronto, Richmond Hill, Scarborough, North York, Concord, Toronto county, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 hours ago |
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Internet | 3 hours ago |
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TV | 3 hours ago |
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Internet | 5 hours ago |
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Internet | 5 hours ago |
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Internet | 14 hours ago |
Nearby cities with recent reports
63 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Annette Heim (@aheim72) reported from Toronto, OntarioInternet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario@Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown
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Angel Macellones (@macellonesangel) reported from Toronto, Ontario@simonjagassar @RogersHelps Same issues with me.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps Down AGAIN! What is going on??? What are we paying for
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there an outage in downtown Toronto?
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Andrew Peebles (@ajpeebles) reported from Toronto, Ontario@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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Samagra Shukla (@SamagraShukla) reported from The Beaches, OntarioWe have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Karen Lopez (@datachick) reported from Toronto, Ontario@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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AlexW (@axwong) reported from Toronto, Ontario@RogersHelps Substandard service for a major ISP. We are switching to Bell.
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported@RogersHelps I've been on hold for 20 minutes. Is there an outage or what in the St. Clair Avenue West area?
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MACK A (@mack1971) reported@RogersHelps Your agents ? You mean there’s more than one, it sure doesn’t look like it . Service on my cell phone sucks , called about the same issue a couple of months back and was told issue was solved as the reset network settings , same BS is happening again… give me some guidance YC
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Paul Tonsaker 🇨🇦 (@PrisonBull) reported@Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.
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Nesta ౨ৎ (@nestapendragon) reported@MikeDelpieroX @Rogers I have spent over 80 hours on hold with Rogers in the last month. It's genuinely ridiculous. It's like their customer support is a completely different company and if you're lucky they will actually talk to Rogers for 5 seconds to help you, but only after hours of hoop jumping.
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A Kar (AKK) (@AjumaKar) reported@MapleLeafs @Rogers the best thing this organization can do id to shut down all the sports radios.too many clowns
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Officially HarjjiB (@HarjjiB) reported@RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge
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Michael DelPiero (@MikeDelpieroX) reported@myrnalambert @RogersHelps @Rogers Sounds like you’re stuck in their loop where support won’t solve it without the one person you can’t reach. At this point the only path that actually forces resolution is going through the CCTS complaint route (details on my page) otherwise it just gets bounced between agents.
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David Spence (@CTVdavidspence) reportedWhen I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.
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s. (@silmapps) reported@RogersHelps 2/3 Internet, land line and cable like they are automatically trying to avoid payments. It's a fkg ridiculously high price. Highest in the WORLD. Don't threaten them with cutting off services if your arrangement is not fulfilled, especially if they've never missed a payment
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James Hastings-Trew (@JamesHT) reportedDamn it @Rogers … sure Shaw was a smaller regional company, but at least someone would answer a phone one in a while. I’ve been trying to switch my internet package down to a different plan. Been at 2 hrs and counting…