Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 07: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Markham, Scarborough, North Park, Etobicoke, Woodbridge, Stouffville, Thornhill, Vaughan, King City, Maple, Concord and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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Juma Khamis Suleiman
(@JumaKhamisSule6) reported
from
Toronto, Ontario
@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.
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Asif Khan
(@ReMaxAllStar) reported
from
Markham, Ontario
PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks
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Gabriel Sekaly 😷🥃
(@gsekaly) reported
from
Toronto, Ontario
@mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.
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Karandeep Puri
(@riccipuri) reported
from
Toronto, Ontario
Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help
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🇨🇦 Canucklehead 🇨🇦
(@IanMcClelland75) reported
from
Toronto, Ontario
Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.
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...santi_
(@j_santi221) reported
from
Toronto, Ontario
@RogersHelps are there any service interuptions for rogers ignite in weston road and starview lane area. Connection keeps cutting off since 1 pm. Now totally lost connection. Ungpugged and plugged router 4 times now doesnt seem to work.
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers Worst company ever so many cheaper companies around
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amanda shulman
(@amandashulman) reported
from
Richmond Hill, Ontario
@RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.
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ThatCanadianSOB
(@ThatCanadianSOB) reported
from
Toronto, Ontario
I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour
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Angela Naccarato
(@notsix) reported
from
Vaughan, Ontario
Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning
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Astrid ✌🏼️🌎🇫🇷🇨🇦
(@fringinto) reported
from
Toronto, Ontario
@RogersHelps I’m trying to reach out to your live chat on your website but it’s not working. Can you please assist?
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Ms. Thangavadivelu, OCT
(@msteacherrr) reported
from
Toronto, Ontario
@RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!
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☜☆☞khimtootz☜☆☞
(@khimtootz_TO) reported
from
Toronto, Ontario
@rogers internet in Scarborough, M1B 2A5 sucks!
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Kara Lea
(@thekaralea) reported
from
Toronto, Ontario
@RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline S
(@socatease) reported
@RogersHelps @Rogers your home monitoring system is really horrible. I don't get pictures and it disconnects often. This is ridiculous. So many issues with this system.
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Sharon Aschaiek
(@SharonAschaiek) reported
100 minutes of waiting on the phone, + 65 minutes of simultaneous waiting/chatting in the chat to make my account change. Shameful. #CustomerService fail @rogers @RogersBiz @RogersHelps
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Jennybean
(@ItsJennyJ) reported
@socatease @RogersHelps @Rogers Cancel the home monitoring system.
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Nudgeme
(@grebrek) reported
@Bell One of the worst customer service experiences with Bell representative. The agent (Ismail, 25955) had not a slight courtesy to turn down his TV volume while he spoke with me despite knowing I couldn't hear a word. I guess he didn't care because I decided to move to @Rogers
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Sharon Aschaiek
(@SharonAschaiek) reported
Hey @RogersBiz I have been on hold with your "service" department for 43 minutes trying to make an account change. Is this how you do business?
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Gautam Khanna
(@gautam4life) reported
@RogersHelps Oh buddy! I did resolve my initial issue but then I was going to take advantage of the sports package but with more wait time, I just hung up and went direct to @TSN_Sports for their sports package.
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Bounce
(@Bounce11184616) reported
@Mousie116 @Rogers @Rogers is having an outage YET AGAIN for customers that upgraded their internet plan. Do not upgrade unless this has been resolved first. Also, I missed work again because of Rogers. Twice this year... #rogersoutage
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Darius
(@GTAresales) reported
@RogersHelps Service out again! Very impressive performance NOT!
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Sharon Aschaiek
(@SharonAschaiek) reported
Being on hold for 48 minutes = customer "service" with @rogers @RogersBiz Still waiting for someone to answer...
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D
(@DebbyDG1) reported
@RogersHelps getting kick out of a store for saying f#$k this sucks and finding out the order you wanted to pick up was canceled by your staff without my consent mean bye bye rogers. 15+yrs loyal customer. How unsafe is our info if staff do as they please