Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 22 outage signals in the last 24 hours around Thornhill, including 22 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 4, 12:10 PM EDT.
- Internet (61%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- TV (5%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 4: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
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16 minutes ago | |
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Internet | 30 minutes ago |
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Wi-fi | 2 hours ago |
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TV | 6 hours ago |
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Internet | 8 hours ago |
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Internet | 11 hours ago |
Nearby cities with recent reports
99 recent signals
4 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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M79 aka Manny79 (@cdnwallguy) reported from Vaughan, OntarioWhat is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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Annette Heim (@aheim72) reported from Toronto, OntarioInternet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬
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AlexW (@axwong) reported from Toronto, Ontario@RogersHelps Substandard service for a major ISP. We are switching to Bell.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@Rogers Rogers having cell service problems ageing?
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Andrew Peebles (@ajpeebles) reported from Toronto, Ontario@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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Michael Vera (@MichaelVG19) reported from Toronto, Ontario@RogersHelps down again in the downtown Toronto area?
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Jon Lee (@JonLeeOSC) reported from Toronto, Ontario@RogersHelps is there an outage in the Rouge Hill area?
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Duncan (@BobDuncan9751) reported@XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle
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quaffer (@quaffer) reported/2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.
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Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported@JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!
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Kimberley Hall (@KimHallCRE) reported@Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!
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The Boxing Advocate (@boxingadvocate) reported@RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?
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Ria Riaz (@RoastedKeyboard) reportedAs much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please
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James Hughes (@JHughes681) reported@BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.
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Bun (@dogsaremyjam) reportedHey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do
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BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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ज्वलंत (@JwalantSoneji) reported@Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?