Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, North York, Markham, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	12 hours ago
Toronto	Internet	12 hours ago
Toronto	Internet	13 hours ago
Toronto	Wi-fi	18 hours ago
Toronto	Internet	22 hours ago
Toronto	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Wolf of Bay Street (@_raystackz187) reported 2 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Tibursio (@TibursioHeals) reported 8 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  CHANDORA_pk (@pkchandora) reported 18 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 18 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Jamie singleton (@Jamiesingleton) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Adam Scott (@AdamScottEnv) reported 18 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Jemmstonee (@_jemmstonee) reported 23 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  E_Rozie (@E_R0z1E) reported 27 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 33 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

• 
  AlexW (@axwong) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Kristen Ridley (@KristenRidley) reported 37 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Harry Leor (@harryleor) reported 41 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  M79 aka Manny79 (@cdnwallguy) reported 41 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  rr. (@iamdieroiramor) reported 45 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 48 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 48 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Jill McLean (@Mysticalbug) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  t. anon 👽 (@tyrelasaurus) reported 59 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arosha liny (@shalini_aro) reported 9 minutes ago

  @FidoSolutions @Fidomobile @Rogers Wow Fido just tried to cheat me into paying for an account that’s been cancelled for a month. Not only did they cancel and refund for one month but they decided to restart to charge me.. like wtf!!!

• 
  DANIEL Sedmak (@sedmak_daniel) reported 15 minutes ago

  @RogersHelps @MissMapleCda Internets been down 2 days no update or any help from Shaw/rogers @RogersHelps you suck!!!

• 
  Wenddy 1 #Complex Patients🥺 (@Wenddy1234) reported 17 minutes ago

  @RogersHelps Elderly Mother trying to reach Roger’s customer support as had been scammed by phone by someone impersonating Roger’s. All her personal information had to be changed due to the fraud.

• 
  Canadian Rositta 🇨🇦 (@wheresrosinow) reported 18 minutes ago

  @RogersHelps @Rogers Yesterday marked TWO WEEKS of intermittent mostly out Internet, home phone and TV service. Lots of apologies and hours on hold listening to crap muzak. Called customer service and was disconnected. Yesterday's appointment was a phantom, didn't happen. Bell ?

• 
  Cadence Grace (@cadencegrace) reported 20 minutes ago

  @RogersHelps You can start by firing Keona- this is the second time I’ve dealt with her and she is the direct reason I will be going elsewhere. She is rude, condescending, wastes your time and makes your business feel unwelcome and unneeded.

• 
  Alison S. (@yidchick) reported 25 minutes ago

  the people @RogersHelps employees have tiny pee pees and even tinier brains. Worst customer service, doesnt give a rats *** about helping customers. I am going to look into switching bec i have had it.

• 
  Em (@moonlitnachos) reported 25 minutes ago

  @RogersHelps Hi Eric. I spoke with two different Technical Support reps and both told me they could not help me because I wasn’t a customer. I have already been on hold for 2.5 hours, I am not calling back to wait on hold again. If someone can contact me, I will speak to them.

• 
  Alison S. (@yidchick) reported 27 minutes ago

  @RogersHelps @mattklopot Rogers is bs they don't actually want to help it's lip service

• 
  monk (@boredomtoday) reported 28 minutes ago

  @tim_whitey @JohnnyGiunta_ @Rogers This guy actively wants to **** the home run dragon, and he’s a corporate shill? Are you braindead?

• 
  Tanyassm (@tanyalsweet) reported 28 minutes ago

  @Rogers on hold for over 30minutes for customer service! I reported a week ago (now 3x) about tower that is 45 seconds from my house being damaged (reception was 4bars to 1bar to SOS) and you still haven't fix the issue?! What ******* ****** service (btw ticket#I2600573957)