Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/08/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Stouffville, North York, Woodbridge, Maple, Richmond Hill, Rexdale, Scarborough, Vaughan, Thornhill, The Beaches, Downsview, North Park and King.

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City Problem Type Report Time
CanadaMaple Internet
CanadaToronto Wi-fi
CanadaMarkham Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

  • cinangel32 Cindy (@cinangel32) reported from Toronto, Ontario

    @RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

  • John_Size John Size (@John_Size) reported from Toronto, Ontario

    Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • drryangarcia Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps currently experiencing an outage in East York M4B3C6

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

  • claudioditzbjj claudio (@claudioditzbjj) reported from Toronto, Ontario

    @RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.

  • emilybelle1983 Emily P (@emilybelle1983) reported from Toronto, Ontario

    Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?

  • PrimeEricR Eric Prime (@PrimeEricR) reported from Toronto, Ontario

    @RogersHelps Appreciate the response. Fix it up!

  • courttee Courtney Taylor (@courttee) reported from Toronto, Ontario

    @RogersHelps I know the service is not available where I am.

  • Drey876 Yani (@Drey876) reported from Toronto, Ontario

    With their loyal customer bs @Rogers

  • pmisir Praan Misir (@pmisir) reported from Toronto, Ontario

    Just when I thought my @RogersHelps internet was back, it goes down again.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Guys i need your help! @RogersHelps

  • FatimaaMansour Fatima j (@FatimaaMansour) reported from Toronto, Ontario

    Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something

  • drryangarcia Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    @RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • briangoff Brian (@briangoff) reported

    glad to finally have @rogers internet back. But a day and a half of outage is just not acceptable. I lost hundreds of dollars of income. If this happens again I'll have to promptly cancel my account and move to Bell or whoever.

  • kab_nb Kimberley Buck de Jesus (@kab_nb) reported

    @RogersHelps Still no service Dickson Blvd Moncton

  • Tyshawn65 Tyshawn (@Tyshawn65) reported

    My internet is back up, but it's not stable. I stream as well, and connecting online for gaming is bad. @Rogers @RogersHelps

  • JonathanJaitly Jonathan (@JonathanJaitly) reported

    @Rogers @RogersHelps your CEO and CTO should both step down. Your company really dropped the ball. Businesses, government and consumers alike got shafted. No redundancy on your end, you shouldn’t be running a telecommunications company period.

  • EPoyton Eryk Poyton (@EPoyton) reported

    @RogersHelps My service is still ****** for my wifi

  • caylabanton Cayla Banton (@caylabanton) reported

    @shoppingblonde @TELUS @Rogers Yes, I am aware. The point is, it’s nowhere near the compensation that every Rogers customer deserves. My father’s company was financially impacted yesterday because of this outage. As were thousands of other Canadians.

  • MattMelv Matt Melvin 🇨🇦 (@MattMelv) reported

    @nokeradeth @RogersHelps Rogers has that in place. They have data centres across the country. One goes down, the other ones pick it up without us even knowing it happened. How did they all fail? Only @RogersHelps can answer, but they won’t.

  • FrenchStitcher Lea (Cyerrah) (@FrenchStitcher) reported

    @RogersHelps I was fine this morning but I am having cellphone and home phone issues

  • kodalux LO (@kodalux) reported

    @Rogers @Samurai_Stone I guess I'm not "the majority". Still down but all of my neighbors are up and running. Shove your updates.

  • RaineDoc Todd Raine (@RaineDoc) reported

    @RogersHelps I have 4 bars and LTE connected on my phone, but NO internet, iMeesage won't work, SMS takes forever, and voice calls are delayed and poor quality. The towers are on but nobody's home.