Rogers outages and service status in Thornhill, Ontario
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Full Outage Map
- Rogers generated 16 outage signals in the last 24 hours around Thornhill, including 16 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 1, 6:13 PM EDT.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (6%)
- TV (4%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, North York, Markham, Toronto county, King, Vaughan, and Scarborough.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 9 minutes ago |
|
Toronto
|
Phone | 1 hour ago |
|
Toronto
|
Wi-fi | 2 hours ago |
|
Toronto
|
Wi-fi | 2 hours ago |
|
Richmond Hill
|
TV | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
Nearby cities with recent reports
60 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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zak (@boozippy) reported from Toronto, Ontario@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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APHROSE (@AphroseMusic) reported from Toronto, OntarioBeing on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Jon Lee (@JonLeeOSC) reported from Toronto, Ontario@RogersHelps is there an outage in the Rouge Hill area?
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
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Dani (@Dani_official13) reported from Toronto, Ontario@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario@RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brian (@basherjam) reported.@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?
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Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)
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Sydella (@newfiegirlrules) reported@RogersHelps The pictures were lost in the phone switch over. But as explained for hours in a previous call to customer service. I have no reason to send back a broken phone we pay insurance to replace if damaged. Our phones live in an otterbox or Speigen cases with screen protectors.
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Vale Sol (@ValeSolS) reported@RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?
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🥢⟭⟬ Into the ☀️ (@HOT7forever) reportedSomething is going on with @Rogers cellular connection in ottawa. Like why do I have zero reception and in most of the city. It’s not only me either. They need to fix their towers or something.
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BURNSY99 (@rgross36) reportedHEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS
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FARHANA (@Farhana27610134) reported@Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!
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Rohit Kumar (@rohitt25) reported@RogersHelps This is my first bill ever for this particular connection. No way, I have got time to renegotiate the increase in price or option to cancel this account. How irresponsible of business is this, where your policy is violated by system or a person.
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SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported@RogersHelps Now if I try to make my wife a Level One, that process takes 30 days You’re telling your employees and managers that there is a security risk….what’s the risk to my son if I can’t get a hold of him in an emergency?