Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Markham, King, Vaughan, Richmond Hill, Scarborough, and Concord.

City	Problem Type	Report Time
Toronto	Internet	6 hours ago
Toronto	TV	7 hours ago
Toronto	Total Blackout	13 hours ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 2 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Karen Lopez (@datachick) reported 3 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  Mark Orlan (@MarkOrlan) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

• 
  Stacey Morrow (@LegalMama22) reported 7 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  jay shah (@jayshah23084733) reported 11 minutes ago from Toronto, Ontario

  @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

• 
  ReWoman👠 (@REWoman) reported 13 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Jason Sordi (@carrera_77) reported 14 minutes ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  Mark Orlan (@MarkOrlan) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Bill Paterson (@sandbagger13) reported 26 minutes ago from Humber Bay, Ontario

  @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

• 
  ReWoman👠 (@REWoman) reported 27 minutes ago from Toronto, Ontario

  @netflix_trader @Rogers Just a horrible experience … worst I can remember

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 46 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 47 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 51 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  rr. (@iamdieroiramor) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Mike Shah (@Mikeaholic76) reported 53 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Nunya Biznez (@GwapogiTalaga) reported 55 minutes ago from Toronto, Ontario

  @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

• 
  Modern Pundit (@sen127) reported 57 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 58 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trish M (@trishmilley) reported 4 minutes ago

  @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

• 
  Sanwin (@sanwins) reported 11 minutes ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?

• 
  Master Iceman (@themastericeman) reported 14 minutes ago

  @Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.

• 
  Cameron (@Cameron_wx) reported 16 minutes ago

  @RogersHelps How are you confident the FOURTH technician sent will resolve this when he first three could not? They said it was a line issue that needs to be fixed but rogers won't book a person to bury a new line. And what do I do about no internet all weekend? What reimbursement will I get?

• 
  MO (@mkmaster0003) reported 17 minutes ago

  @hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company

• 
  Kdd2904 (@kdd2904) reported 19 minutes ago

  @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

• 
  Chevy Guy (@chevy__guy) reported 23 minutes ago

  @Rogers i’ve been trying your customer service line for three days. Only to be told that you were too busy to answer my call to try again later.

• 
  maDJunnic (@maDJunnic1) reported 26 minutes ago

  @JustMeJamie64 @Rogers You can call Bell customer service and order food from Calcutta in the same phone call.

• 
  Dugtheslug (@icecreampie58) reported 27 minutes ago

  @Rogers Loving the new virtual assistant 30 mins on hold to get to the overseas customer service....and start all over waiting...wow

• 
  Dave Pasin (@dave_pasin) reported 27 minutes ago

  @rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision