Rogers Outage Report in Thornhill, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, Vaughan, Thornhill, Richmond Hill, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
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| Toronto |
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| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour
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ThatCanadianSOB
(@ThatCanadianSOB) reported
from
Toronto, Ontario
I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.
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Juma Khamis Suleiman
(@JumaKhamisSule6) reported
from
Toronto, Ontario
@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?
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Gabriel Sekaly 😷🥃
(@gsekaly) reported
from
Toronto, Ontario
@mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.
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Raphael
(@rarc602) reported
from
Toronto, Ontario
@RogersHelps Internet is down in the M3M Postal code.
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Leadin on Twitch 🇨🇦
(@LeadinLP) reported
from
Toronto, Ontario
@AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.
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Karandeep Puri
(@riccipuri) reported
from
Toronto, Ontario
Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.
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Ms. Thangavadivelu, OCT
(@msteacherrr) reported
from
Toronto, Ontario
@RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers Worst company ever so many cheaper companies around
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM
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Leadin on Twitch 🇨🇦
(@LeadinLP) reported
from
Toronto, Ontario
@AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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🇨🇦 Canucklehead 🇨🇦
(@IanMcClelland75) reported
from
Toronto, Ontario
Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.
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Ryan Smithee Goldhar
(@tvsmithee) reported
from
Toronto, Ontario
Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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N
(@8133) reported
@RogersHelps @Rogers internet and tv have been down since 11am haven’t been able to do my job all day. This company is a joke
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Tracey Lynne
(@PineBarPrince) reported
@RogersHelps Can you get me through to the loyalty department? I've been on hold 2 hours now and transferred by 4 different people. This is utterly ridiculous. Perhaps you can provide an email address for the head of your customer experience department Gian?
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shyla
(@ingramShyla) reported
@RogersHelps rogers is a joke they are making me wait 12 to 14 hours to fix my service so I have to go with no internet tv phone everything because they have no one to come out such bull **** 😤 what a ****** company
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Matt Bolzicco
(@mbolzicco) reported
Hey @Rogers and @RogersHelps is there a known issue in Bradford, ON (L3Z postal). Many people without internet as of 2:25pm today.
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Tracey Lynne
(@PineBarPrince) reported
@RogersHelps Our previous DMs would indicate otherwise. I invite you to read them going back to Feb 24th. Still having exactly the same problem.
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Tracey Lynne
(@PineBarPrince) reported
Well @Rogers is officially the WORST customer service in the country! Just spent an hour and a half on hold only to be LIED TO by 4 DIFFERENT AGENTS about what department they are in! When I asked the 4th 1 to NOTE THAT IN THE ACCOUNT before transferring me YET AGAIN, he HUNG UP!
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QuothTheKraven
(@QuothTheKraven) reported
Hey @RogersHelps fix your ****** ****. I'm just trying to relax after work and I can't play anything because my ping is 300+. Sick and tired of it. Do your job.
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Gurbrinder Singh Chahal
(@gschahal) reported
from
Brampton, Ontario
Dear @RogersHelps getting tooooo much fraud calls, please help. @canantifraud
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Cassandra Morley
(@CDM0505) reported
Hey @Rogers @RogersHelps why does your internet suck so much? Another outage yet again, surprise surprise…….
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Tracy 🤘
(@DammitTracy) reported
I've gone years without having any problems with @Rogers and then this week has been an absolute nightmare. I think I might just return this new phone and go to @Bell. Why can't *something* just be easy for once?!