Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (13%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Richmond Hill, Thornhill, Scarborough, King City, Woodbridge, Vaughan, Maple, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.
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Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers What is the point of schedule something if you can’t make it? This destroys the purpose of scheduling. I can’t organize anything in my day off to solve all issues related to my moving but @RogersHelps thinks it is fine for me to take the entire day just to seat and wait for them
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Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers I just moved to the new address yesterday. I have a lot of stuff to organize and do today part of them requires Internet access but seems like @Rogers does not care about make more money and have an old client with a new service.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps No signal of the installation guy, no answer from the MMS. I have no idea even if the guy had arrived in the building
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician left, I have all the equipment that he gave me, I did follow the instructions, NO INTERNET. He said that I must call customer support. This is ******* unbelievable!! Where is the respect with the customer? Do you call this an installation?
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pickle tim
(@representasian) reported
from
Toronto, Ontario
@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact
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Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps I still have NO INTERNET. I have the pieces, they are connected but does not work. Technician left, no help at all.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Hours on this ****, I had lost all my other stuff on my calendar to solve today because you guys just can’t delivery the minimum which is respect the schedule time and DO the installation. Now I’m on the wait line for customer support. This is a nightmare
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician asked for a MMS photo of the apartment cable box. Still no signal of the person.
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𝓶𝓪𝓾𝓻𝓲
(@MauriXXI) reported
from
Toronto, Ontario
@Rogers is the internet down in Etobicoke?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers
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Tim Mitra
(@timmitra) reported
from
Toronto, Ontario
@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps Unbelievable the technician got finally here, gave a bag of stuff and create a problem. Since my apartment is new it has cables already on all rooms and fiber in the building He gave the fiber converter and the modem but he won’t install using the apartment infra already in place
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ItzMaWilletts
(@MaWilletts) reported
After being a faithful customer to @Rogers for over 25 years I'm switching .
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Amanda Nigh
(@AmandaNigh) reported
@Post_Brodie @RogersHelps It’s sad to say, but this is ‘normal’ for Rogers. Doesn’t matter what it is, you are on hold for a LONG time. I spent more than 2 hours trying to get help with our account. Spoke to 3 different people and when they transfer you, you go to the back of the line every time. Brutal!
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Avram
(@avram905) reported
@Rogers lies and steals from their customers. @LIKEWIZE3 refuses to uphold their protection plan and @Rogers is incapable of holding them accountable. Pathetic service, pathetic company and pathetic employees. Shame on all of you.
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Sean, Nickname "Goody"..........just a dude.
(@bignumber55) reported
@Not_an_ebug @Rogers They are stealing from Canadians and they don't give a ****...........took me 3 attempts and about 6hrs of my time just to cancel cable!
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Sean, Nickname "Goody"..........just a dude.
(@bignumber55) reported
@Not_an_ebug @Rogers Garbage company with even worse customer service, slowly cancelling every service I have with them!
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The trouble is, you think you have time.
(@AndrewF45894618) reported
@RogersBiz No. I’d like some help.
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RJS
(@celestialbloo) reported
Well @Rogers, we tried it your way. You sent a tech out to check the signal & really is just your ****** equipment. This latest pvr only lasted 6 wks & I can't even turn it on at this point. The tech said he'd order a new one but how would I know? #rogers #customerservice
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Joseph
(@Josephkklane) reported
@RogersHelps internet no service, I am in Newmarket L3X ……! anyone can help?
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Bassman
(@DavidShawn6488) reported
@Not_an_ebug @Rogers I’m so glad I canceled they are just overpriced garbage
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Jess Cham🇨🇦
(@Amonavis9) reported
@RogersHelps No thanks. I dropped Rogers. You offered me less services for more money. My bill went up 31% & when I asked for a better deal after being a customer for 37 years your response was to lower my cable to basic for $10.00 more than I was paying for Ignite TV popular. ******* crooks