Rogers

Rogers Outage Report in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 03/25/2026 06:35

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, The Beaches, Thornhill, North York, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaMarkham TV
CanadaToronto Wi-fi
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • thomasjayhayes Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • iamdieroiramor rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • pkchandora CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • AaronBJared Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • laurensouch Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • pkchandora CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • johnv_eth johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • E_R0z1E E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • E_R0z1E E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • Mikeaholic76 Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • PerryS33 Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • LindyDeckert Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • jayshah23084733 jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • Mysticalbug Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • PerryS33 Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • jodyberkes JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • stitchlady Bonnie Lee (@stitchlady) reported

    @RogersHelps I can’t even get through to a technical support person. All they want to do is re-authorize my box. I already restarted my modem. That didn’t do any good. If I can’t speak to anyone, how can I resolve my issue?

  • frog000000 frog (@frog000000) reported

    @rogers You offer a price, I accept the price.. you then tell me well too bad, we are going to charge you an extra $1200 a year.. I have to spend 5 hours on the phone between Feb 23 to march 6. I'm told the 20b companies hands are tied?

  • loyaltybuff Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @RogersHelps Yeah NO. We have spent hours on both chat and hold and even been to stores. Your service is abysmal. Maybe time to change.

  • chrisframp1 Champ (@chrisframp1) reported

    @logopatt LOL. The guy with the red rimmed glasses will fix everything. Hahahahahahahahaha!!!!!! @Rogers

  • bijboutique1 bijboutique (@bijboutique1) reported

    @TELUS you have the worst customer service. 5 hours on the phone trying to sort out my alarm. No one knows what they are doing @rogers can you do better?

  • nessaoryema Vanessa O (@nessaoryema) reported

    Hey @Rogers I’ve been trying to sort out a billing issue your team made for the last three months… why is it so hard?

  • loyaltybuff Michael Konikoff 🇮🇱🎗️🧡🧡🧡 (@loyaltybuff) reported

    @RogersHelps Dude had to wait 90 minutes to get through to live chat. BTW @Rogers prompts u to the stores. Sorry you guys are providing horrible customer experience and support.

  • doc_beez Dr. Bees (@doc_beez) reported

    I want to see the @Rogers CEO call his own customer support line for help. Embarrassing ****.

  • stitchlady Bonnie Lee (@stitchlady) reported

    @WGRZ @RogersHelps there is a tremendous amount of pixelating on channel 2, NBC. There has been a lot of pixelating and the sound cutting out on all of the Rogers Xfinity TV the last few weeks. I can’t get through to technical support. Can anyone help me?

  • Jatinjhamb7 Jatin (@Jatinjhamb7) reported

    @Rogers @RogersHelps @RogersHelp_1 very disappointed. Can’t reach customer service and my bill shows $126 in Roam Like Home charges I never intentionally used while abroad. This kind of billing is unacceptable. This is a pathetic service and plain monopoly in the market