Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Richmond Hill, Toronto, King City, Woodbridge, Vaughan, North York, Scarborough, Markham, Thornhill, Maple, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Richmond Hill |
TV | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Vince Scarfone
(@vincescarfone) reported
@RogersHelps is there an update on this cell outage? It's bad enough you texted me a week before my bill was due to tell me I was late in paying and now this?
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Frankie Kennedy
(@itsfrankiek) reported
@Rogers wtf is going on ?!? Fix this **** now! Also credit everyone’s account ASAP and don’t call me one day after my bill is due you crooks
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V
(@veedwg) reported
@RogersHelps Seems like a long time for an outage.
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MissAdrienne
(@AdrienneMorency) reported
@Rogers You better fix this with the quickness and stop responding with your pathetic generic templates. People have missed entire days of work now thanks to your “little mishap” Get your s**t together. 🙄
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Alias Apps
(@AliasApps) reported
So the @Rogers network is down (calls and sms). We are trying to turn on WiFi calling, however that needs a SMS verification code ... and since network services are down ... well.
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KH
(@Kimberlyhautumn) reported
@th3barDrlnking @RogersHelps Satellite is down rice won't help
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Kozy®
(@kozytoez) reported
@RogersHelps Some like everyone this is total bs fix it
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Nigel Radisa
(@TheRadisa) reported
@RogersHelps The Jays better sign every damn free agent next winter to make up for this
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EL ❤️ 🏳️⚧️
(@Gwidhw) reported
@Rogers @RogersHelps @jennaamxo Awful that our cellular service is down, but I'm sure Rogers isn't happily and idly sitting by, purposely losing money/customers. Emergency services still work, but you cant hang-up or they won't be able to call back. Worse for people who use it for work.😕ANY reason or ETA..???
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lyds--
(@lyds_w) reported
@RogersHelps Just looked at my phone and noticed I jumped over to AT&T network and am roaming. I better not be getting any roaming charges because you couldn't get your network online.