Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 16 outage signals in the last 24 hours around Thornhill, including 16 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 18, 8:15 PM EDT.
- Internet (62%)
- Wi-fi (14%)
- Total Blackout (9%)
- TV (8%)
- Phone (5%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, Richmond Hill, North York, Markham, Scarborough, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 minutes ago |
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Wi-fi | 2 hours ago |
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Internet | 4 hours ago |
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TV | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 6 hours ago |
Nearby cities with recent reports
121 recent signals
11 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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അപൂർവ 🏳️🌈 (@apoorvagopalan) reported from Toronto, Ontario@Rogers : Internet box is down.. damn fix it!!!!
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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Joe LaFortune (@joe_lafortune) reported from Toronto, OntarioHey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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zak (@boozippy) reported from Toronto, Ontario@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Samagra Shukla (@SamagraShukla) reported from The Beaches, OntarioWe have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@Rogers Rogers having cell service problems ageing?
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Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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Jon Lee (@JonLeeOSC) reported from Toronto, Ontario@RogersHelps is there an outage in the Rouge Hill area?
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Andrew Peebles (@ajpeebles) reported from Toronto, Ontario@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Karen Lopez (@datachick) reported from Toronto, Ontario@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh (@suresh__cp) reported@RogersHelps Home services, looks like it’s outage
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Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported@RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?
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Timsbitz.com (@gladman) reported. @RogersHelps it's been two weeks and I still can't download my credit card statement. When are you going to fix this?
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Paul Mori (@paulpmori) reportedRecently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.
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Scammer Defence (@ScammerDefence) reported@andrewinereview @Rogers @rcmpgrcpolice STIR/SHAKEN does not catch these because the calls come in over offshore VoIP that bypasses Canadian carrier attestation. A DNS blocker on the home router catches the follow-up step: when the caller texts a link to a fake Service Canada page, the page refuses to load.
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SMB🇨🇦 (@boomrs) reported@RogersHelps It was an upgrade to faster internet that included Disney, Netflix and Apple, but the log in for Xfinity won’t work, can’t add a new email as one is already associated to the account. Your advisors said it’s a software issue.
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TimeTraveleRuss (@Noeticwanderer) reported@RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.
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D (@OllKorrect_eh) reportedWhat a great experience with @Rogers this morning 1) spoke to an agent in Morocco (I thought it was Canadian’s who worked for you IN CANADA) 2) got bounced around to like 4-5 agents in less than an hour, had to threaten cancellation and CRTC to have someone help. 1/2
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps Ive contacted you dozens of times and no help actually all transcripts being downloaded and documented
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Ahmad Babar احمد بابر (@ahmadbabar) reported@RogersHelps Mobile outage. Phone is on emergency numbers only. No data, no calls, no text