Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, Toronto county, North York, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

City	Problem Type	Report Time
Toronto	Internet	46 minutes ago
Toronto	TV	1 hour ago
Toronto	Internet	3 hours ago
Toronto	Internet	15 hours ago
Toronto	Internet	15 hours ago
Toronto	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  zak (@boozippy) reported 2 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  Mark Orlan (@MarkOrlan) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 8 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Kristen Ridley (@KristenRidley) reported 16 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 19 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  肥婆的树洞💭 (@sullisjinri) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  E_Rozie (@E_R0z1E) reported 28 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 28 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 30 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  CHANDORA_pk (@pkchandora) reported 31 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

• 
  Adam Scott (@AdamScottEnv) reported 33 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  addey (@addeyxx) reported 34 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  Joe LaFortune (@joe_lafortune) reported 36 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  Adnanas 🐻 (@Comradnan) reported 39 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  ReWoman👠 (@REWoman) reported 39 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 50 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 51 minutes ago from The Beaches, Ontario

  Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 52 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike E (@MikeDigitalink) reported 7 minutes ago

  @RogersHelps How long will Internet service be down in the Hamilton Mountain area? Estimated resolution time at Rogers outage website has already been pushed back #RogersOutage #Rogersdown #noInternet

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 8 minutes ago

  As usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.

• 
  Krishan Arora (@krishanarora1) reported 8 minutes ago

  @Rogers bad wifi connectivity issue facing from more than 2 months

• 
  Rick Blaine (@JayJjtml555) reported 11 minutes ago

  @RogersHelps your website stinks..your bots are horrible..what technology company has a website that has all the features that a website in 2008 had and no more

• 
  gulab jamun🍉 (@FallenStaarrr) reported 17 minutes ago

  @Rogers wifi has been down for me all week this is getting so frustrating

• 
  Melissa🍁 (@123mung) reported 17 minutes ago

  @RogersHelps Even X is an issue.. I have to be off on data to use this app

• 
  Andy Potter (@aap53) reported 17 minutes ago

  @RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.

• 
  Jackie Groening (@JayCassPey) reported 19 minutes ago

  @Bell_MTSHelps That’s not very reassuring. Like I said I regret switching from @Rogers to Bell MTS. Any time we had an issue with them it was fixed quickly. It’s been 48 hours and still not update. This is ridiculous

• 
  Hollie Pollard (@hollie__pollard) reported 19 minutes ago

  I worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the conculsion that Rogers is one of the worst employers in Canada.

• 
  Bonnie Lee (@stitchlady) reported 22 minutes ago

  @RogersHelps That's all be done twice! I've had tech support here twice and it was escalated because its a recurring problem. I just wish Rogers could fix this problem.