Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Markham	Internet	3 hours ago
Toronto	E-mail	4 hours ago
Toronto	Internet	7 hours ago
Toronto	Phone	11 hours ago
Toronto	Internet	13 hours ago
Toronto	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 4 minutes ago from The Beaches, Ontario

  Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

• 
  Christina Hronis (@icandykriss) reported 7 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  Jemmstonee (@_jemmstonee) reported 7 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Jamie singleton (@Jamiesingleton) reported 7 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Martha Holmen (@winnimartha) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Regina Corpuz (@corpuz_regina) reported 13 minutes ago from Toronto, Ontario

  @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 13 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Joe LaFortune (@joe_lafortune) reported 20 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  Jamie singleton (@Jamiesingleton) reported 25 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Andrew Peebles (@ajpeebles) reported 28 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  E_Rozie (@E_R0z1E) reported 29 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  Perry Schwartz (@PerryS33) reported 34 minutes ago from Vaughan, Ontario

  What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

• 
  ReWoman👠 (@REWoman) reported 41 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Dededacosta (@Dededacosta11) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  johnv☀️ (@johnv_eth) reported 50 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  Adnanas 🐻 (@Comradnan) reported 51 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  rr. (@iamdieroiramor) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  Tibursio (@TibursioHeals) reported 59 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Hermits Grotto🇨🇦🔥 (@GrottoHermits) reported 2 minutes ago

  @dagdakiayaz @RogersHelps Use Elons service.

• 
  Debra Haak (@DebraMHaak) reported 4 minutes ago

  I don’t think @rogers has customer service anymore. Waited 45 minutes on a call that disconnected. Waiting online - 2 hours at this point.

• 
  ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported 7 minutes ago

  @RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨

• 
  Regulus Coeur (@CoeurRegulus) reported 15 minutes ago

  @RogersHelps Went into a Rogers location yesterday- no help could be given so I am filing with CRTC and canceling my contract. Support with Roger's has become abysmal.

• 
  Phil Mason (@Philo1000) reported 15 minutes ago

  @MacDoug1 So wow, just poor customer service! So what can you do against the collection agency?? Never again using @Rogers internet or mobile. Bad enough using satellite Although they have improved the picture quality.

• 
  banana Appleton (@appleton_banana) reported 15 minutes ago

  @RogersHelps No, not a review. You used to be able to get customer service help for any subject on social media messr (ie fb) Now you are sent thru a rabbit hole of the Rogers website. I want to talk to a human not AI bot about being permitted to pay on the due date of my bill as I have been

• 
  Chris P Bacon (@pozpiggy86) reported 18 minutes ago

  So @Rogers promised me IN WRITING that my price was guaranteed for 999 months. Now, only a few months into having the service, and I get my bill only to find that Rogers has raised their prices, directly in violation of the contract. #CRTC #CCTS

• 
  Paranoid Android (@Marvinmeentende) reported 25 minutes ago

  @RogersHelps I did not acquire any other internet service here yet.

• 
  Nadalie (@nadaliebardo) reported 30 minutes ago

  @Rogers wow y wow wow down again!!!!!!!!!!!!!!!!!!

• 
  mags (@magsdabomb) reported 30 minutes ago

  @Rogers what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Ombudsman info please