Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/17/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Markham, Richmond Hill, Scarborough, North York, Thornhill, Vaughan, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • limitlessleanne Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?

  • felipewithf Felipewithf (@felipewithf) reported from Toronto, Ontario

    @Rogers Thumbnail of the video looks like got its own outage 😜

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported from Toronto, Ontario

    I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢

  • limitlessleanne Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    @Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • MsSaturnxne Legend of Zelda Crackhead (@MsSaturnxne) reported from Toronto, Ontario

    Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.

  • cynthiavass Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @RogersHelps My internet is down in Toronto. Is this new?

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers Yeah I'm paying for this garbage.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • DuffMacDonald 𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported from Toronto, Ontario

    @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13

  • LisaHollands5 LisaRenee🎧🎼🎮🏝 (@LisaHollands5) reported from Toronto, Ontario

    hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx

  • RareAdamCasts Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • meganksimpson Meg S, MA, RN (she/her) (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.

  • KimHalfyard Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RussBirnie Russ BIRNIE (@RussBirnie) reported

    @RogersHelps Wifi just went down again....nice....how about fixing your service...

  • BiigRedBeard LTGG | BiigRedBeard (@BiigRedBeard) reported

    Love how my ISP fails time and time again "Canada's most reliable network" my *** Trying to make a living with one of my jobs requires internet Don't worry @Rogers I'll make sure to use the 16$ of credit you're giving us for the outage to buy myself dinner before I **** myself

  • goofygrrl willow (@goofygrrl) reported

    @Rogers @RogersHelps when at the lake I don’t get any service. My phone calls drop and can’t get text or messages,chatted with Rogers online and he said 2 upgrade my SIM card 2 5G kids went & the guy at Rogers in laughed at them and said that’s not going to do anything

  • whatdoesntkillu Emily Spanton (she/elle) (@whatdoesntkillu) reported from St. Catharines, Ontario

    I'm not a @Rogers customer - I had to spend an hour on transit to get to a bank branch so I could go to the hospital for in-person therapy because my hospital based therapist had no access to internet or phone service 🙃

  • TheRealTachyon TheRealTachyon (@TheRealTachyon) reported

    What do @Rogers and @TheWinkApp have in common? They both need to fire their entire IT dept and start over with people that actually know WTF they're doing. CIO/CTO'S included.

  • yurkshirelad YurkshireLad (@yurkshirelad) reported

    @RogersHelps You didn't care about my trust when you couldn't be bothered to work out why I had poor internet for 14 months. Until I filed a complaint with CCTS. You only "care" now because so many users were affected.

  • AmineMB7 AMB 🍌 (@AmineMB7) reported

    @RogersHelps @RogersHelps I had absolutely zero service from 5AM for 2 days … starting July the 8th and lost approximately between 2.5-3.2k that day and you want to refund me back 5 days ? Please review your manners of respecting your customers and how to deal with your customers.

  • fidlestixs Cristen (@fidlestixs) reported

    @RogersHelps Is that five days for each service? I have cell, internet and tv with you and none of them worked.

  • stefcyclops Stef 😷 💉💉💉 (@stefcyclops) reported

    Is @RogersHelps not working in Kanata again? I can't get in touch with my 80+ yo parents - weird phone message, undeliverable text messages... I'm so worried. 😢

  • COINCELAWSUIT COINCE LAWSUIT (@COINCELAWSUIT) reported

    HEY @RBC .My Interac and payments were down for a full day with with your service. @Rogers says they are compensating customers with 5 days of services..Where is my compensation?