Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Scarborough, Toronto county, Markham, North York, Concord, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	1 hour ago
Toronto	Internet	2 hours ago
Toronto	Internet	7 hours ago
Toronto	Wi-fi	15 hours ago
Toronto	Internet	17 hours ago
Vaughan	Wi-fi	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 2 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  肥婆的树洞💭 (@sullisjinri) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  ReWoman👠 (@REWoman) reported 11 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Juan Pablo V (@JProwess) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

• 
  Jemmstonee (@_jemmstonee) reported 19 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Jon Lee (@JonLeeOSC) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  Mish (@mishd27) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Regina Corpuz (@corpuz_regina) reported 23 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Samantha (@eastyorkcycle) reported 27 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Anthony Chien (@anthonychien) reported 38 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  Mark Orlan (@MarkOrlan) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Jill McLean (@Mysticalbug) reported 42 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Todd L Smith, CET (@calltoddsmith) reported 48 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  AlexW (@axwong) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  johnv☀️ (@johnv_eth) reported 55 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  CHANDORA_pk (@pkchandora) reported 56 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  rr. (@iamdieroiramor) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 59 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Arms (@armsyASD) reported 52 seconds ago

  Hey @Rogers. My father passed away in February 2026. I have been trying to cancel his service for months. Called 27 times on hold 2 hrs and then told there are no agents and you hang up. Store won’t cancel for me. I can’t be alone. Class action seems in order. #rogers

• 
  AF (@Stu10171017) reported 4 minutes ago

  @RogersHelps I tried all the troubleshooting and nothing worked. The quality of service was poor

• 
  Michael DelPiero (@MikeDelpieroX) reported 7 minutes ago

  Revenue up 8%. EBITDA up just 3%. Wireless ARPU keeps sliding. Free cash flow looks better largely because capex was cut. Rogers is running harder just to stand still—and you can only squeeze investment for so long before the bill comes due. Reason why $RCI down 4.63% @Rogers

• 
  Jeremy Tsoi (@ChopperTsoi) reported 7 minutes ago

  @RogersHelps Not true. When I called before I was told that it was not Roger's issue and I needed to go to a Samsung store. I was told Roger's only sells the products and the 1 year warranty is to be honored by Samsung. So, i went to Samsung and said they will not fix or replace hardware.

• 
  Jon Russell (@jonruss58570719) reported 11 minutes ago

  @RogersHelps @CSintent71330 Simply terrible support from Rogers with MyRigers being hacked

• 
  Dr. Sandra Mutilva (@SandraMutilva) reported 11 minutes ago

  @RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!

• 
  Jess Gibbons (@JG_GizmoJones) reported 13 minutes ago

  @Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH

• 
  Dave (@Goodwaaan) reported 14 minutes ago

  What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step filing a complaint with the CRTC ?

• 
  Magz (@MaggieZiade) reported 16 minutes ago

  @Rogers I’ve been trying for over 2 weeks to speak with an agent . Each time your AI operator hangs up ! How do I cancel all of my services ?! From a loyal customer for 25 years !

• 
  Gustavo Soto (@kutupla) reported 20 minutes ago

  @RogersHelps No call back option either? You’re not really trying to improve your customer service..