Rogers outages and service status in Thornhill, Ontario

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Rogers generated 11 outage signals in the last 24 hours around Thornhill, including 11 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 28, 3:29 PM EDT.

Internet (65%)
Wi-fi (13%)
TV (8%)
Total Blackout (6%)
Phone (4%)
E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Thornhill	Baseline
May 27, 4:20 PM EDT	0	0	0
May 27, 4:40 PM EDT	0	0	0
May 27, 5:00 PM EDT	0	0	0
May 27, 5:20 PM EDT	0	0	0
May 27, 5:40 PM EDT	0	0	0
May 27, 6:00 PM EDT	0	0	0
May 27, 6:20 PM EDT	0	0	0
May 27, 6:40 PM EDT	0	0	0
May 27, 7:00 PM EDT	0	0	0
May 27, 7:20 PM EDT	0	0	0
May 27, 7:40 PM EDT	0	0	0
May 27, 8:00 PM EDT	0	0	0
May 27, 8:20 PM EDT	0	0	0
May 27, 8:40 PM EDT	0	0	0
May 27, 9:00 PM EDT	0	0	0
May 27, 9:20 PM EDT	0	0	0
May 27, 9:40 PM EDT	0	0	0
May 27, 10:00 PM EDT	0	0	0
May 27, 10:20 PM EDT	0	0	0
May 27, 10:40 PM EDT	0	0	0
May 27, 11:00 PM EDT	0	0	0
May 27, 11:20 PM EDT	0	0	0
May 27, 11:40 PM EDT	0	0	0
May 28, 12:00 AM EDT	0	0	0
May 28, 12:20 AM EDT	0	0	0
May 28, 12:40 AM EDT	0	0	0
May 28, 1:00 AM EDT	0	0	0
May 28, 1:20 AM EDT	0	0	0
May 28, 1:40 AM EDT	0	0	0
May 28, 2:00 AM EDT	0	0	0
May 28, 2:20 AM EDT	0	0	0
May 28, 2:40 AM EDT	0	0	0
May 28, 3:00 AM EDT	0	0	0
May 28, 3:20 AM EDT	0	0	0
May 28, 3:40 AM EDT	0	0	0
May 28, 4:00 AM EDT	0	0	0
May 28, 4:20 AM EDT	0	0	0
May 28, 4:40 AM EDT	0	0	0
May 28, 5:00 AM EDT	0	0	0
May 28, 5:20 AM EDT	0	0	0
May 28, 5:40 AM EDT	0	0	0
May 28, 6:00 AM EDT	0	0	0
May 28, 6:20 AM EDT	0	0	0
May 28, 6:40 AM EDT	0	0	0
May 28, 7:00 AM EDT	0	0	0
May 28, 7:20 AM EDT	0	0	0
May 28, 7:40 AM EDT	0	0	0
May 28, 8:00 AM EDT	0	0	0
May 28, 8:20 AM EDT	0	0	0
May 28, 8:40 AM EDT	0	0	0
May 28, 9:00 AM EDT	0	0	0
May 28, 9:20 AM EDT	0	0	0
May 28, 9:40 AM EDT	0	0	0
May 28, 10:00 AM EDT	0	0	0
May 28, 10:20 AM EDT	0	0	0
May 28, 10:40 AM EDT	0	0	0
May 28, 11:00 AM EDT	0	0	0
May 28, 11:20 AM EDT	0	0	0
May 28, 11:40 AM EDT	0	0	0
May 28, 12:00 PM EDT	0	0	0
May 28, 12:20 PM EDT	0	0	0
May 28, 12:40 PM EDT	0	0	0
May 28, 1:00 PM EDT	0	0	0
May 28, 1:20 PM EDT	0	0	0
May 28, 1:40 PM EDT	0	0	0
May 28, 2:00 PM EDT	0	0	0
May 28, 2:20 PM EDT	0	0	0
May 28, 2:40 PM EDT	0	0	0
May 28, 3:00 PM EDT	0	0	0
May 28, 3:20 PM EDT	0	0	0
May 28, 3:40 PM EDT	0	0	0
May 28, 4:00 PM EDT	0	0	0
May 28, 4:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Concord, Toronto county, Richmond Hill, King, Markham, Vaughan, Thornhill, and Maple.

City	Problem Type	Report Time
Toronto	Internet	59 minutes ago
Scarborough	E-mail	2 hours ago
Scarborough	Internet	5 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	9 hours ago
Toronto	Internet	19 hours ago

Nearby cities with recent reports

Toronto

69 recent signals

59 minutes ago

Scarborough

7 recent signals

2 hours ago

Toronto county

2 recent signals

5 days ago

North York

1 recent signals

3 days ago

Concord

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

Dededacosta (@Dededacosta11) reported 59 seconds ago from Toronto, Ontario
@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
CHANDORA_pk (@pkchandora) reported 2 minutes ago from Toronto, Ontario
@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
Tibursio (@TibursioHeals) reported 5 minutes ago from Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
maria lopreiato (@MariaMlop13) reported 13 minutes ago from Toronto, Ontario
@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
Samagra Shukla (@SamagraShukla) reported 16 minutes ago from The Beaches, Ontario
We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
AG (@heyref88) reported 33 minutes ago from Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 34 minutes ago from Toronto, Ontario
@RogersHelps rogers Internet is the worst ever!!
Andrew Peebles (@ajpeebles) reported 35 minutes ago from Toronto, Ontario
@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
Jemmstonee (@_jemmstonee) reported 35 minutes ago from Toronto, Ontario
My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
Samantha (@eastyorkcycle) reported 38 minutes ago from The Beaches, Ontario
@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
Juan Pablo V (@JProwess) reported 39 minutes ago from Toronto, Ontario
@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
Jowan Manjooran Jomon (@JowanJomon) reported 43 minutes ago from Malvern, Ontario
Wifi down here @RogersHelps
Travel Jason’s Way (@TravelJasonsWay) reported 44 minutes ago from Vaughan, Ontario
@Rogers why is service down again?????
Jon Lee (@JonLeeOSC) reported 44 minutes ago from Toronto, Ontario
@RogersHelps is there an outage in the Rouge Hill area?
Phil w. Tequila (@LiteBlCollarWkr) reported 45 minutes ago from Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 46 minutes ago from The Beaches, Ontario
Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
肥婆的树洞💭 (@sullisjinri) reported 49 minutes ago from Toronto, Ontario
@RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies
ReWoman👠 (@REWoman) reported 55 minutes ago from Toronto, Ontario
@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
Karen Lopez (@datachick) reported 58 minutes ago from Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
ReWoman👠 (@REWoman) reported 59 minutes ago from Toronto, Ontario
@netflix_trader @Rogers Just a horrible experience … worst I can remember

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

FTP/ACAB 🍉 (@bluesparky666) reported 5 minutes ago
I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.
The Mark Consulting & Marketing (@TheMarkCompany) reported 7 minutes ago
@TeresaSpinelli @Rogers Terrible.
Nesta ౨ৎ (@nestapendragon) reported 8 minutes ago
As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.
Dman (@mcmanus17) reported 13 minutes ago
@RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.
Karl Zenith Nieva (@TheKarltopia) reported 14 minutes ago
@RogersHelps In the future??? @TELUS has had this for over a decade I believe. Nice way to lose a customer
Thomas Keith 🇨🇦 (@1714tak) reported 14 minutes ago
@RogersHelps @GauravBatish “Feels like customers don’t matter to them at all.” Feels like Gaurav is a bit of a nonexistent idiot-Bot.
Jarrell G (@jarrell) reported 16 minutes ago
@RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down
Generic Guy™️ (@GenericGuy97) reported 19 minutes ago
@Sportsnet @Rogers Please fix the audio for the Canadiens game. The crowd sounds so muffled. Can’t even hear the crowd.
Nosrep Ekafa (@nosrepekafa) reported 20 minutes ago
@Rogers why do you guys suck so bad?! Hours wasted on your customer service today just to be put on hold for the 10th time. Absolutely brutal! I’m a new client and already wanna cancel.
Martin (@O_Grech_kin) reported 21 minutes ago
@RogersHelps @Rogers Had connection issues for months now. I have contacted you in the past regarding this. I was told to contact your bundle team who never answers. I just did online chat and your agent gave me the run around. I just need a modem upgrade. Can someone help me?