Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J, L3T and M2M.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 11/21/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Richmond Hill, Scarborough, Vaughan, Maple, Markham, Woodbridge, Thornhill, North Park, Stouffville, Concord, King City, York and Etobicoke.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaNorth York Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • mamma_tanya tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • khala_naturals Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • rafadourado21 Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • fink_miss Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • MalaMoragain Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported from Toronto, Ontario

    After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.

  • johnpaille John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps is there another service interruption???

  • CNSERVATIVE_TO CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

  • BrewScout Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • AmandaRisser1 Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

  • 2jehan Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • Worldisart Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • always_xo #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • cynthiavass Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveI26827992 Steve I (@SteveI26827992) reported

    @NHL - I’m done w/ this. Can’t watch…upgraded…STILL can’t watch. Please fix this !! @rogers/@Sportsnet

  • SteveLiakos Steve Liakos (@SteveLiakos) reported

    @RogersHelps p.s @RogersHelps after being on hold with Rogers Live for well over an hour the music stopped , I hear a ring and silence and the phone stays connected for another 45 minutes before I hang up. how about you teach your staff Rogers Live doesnt take phone calls. @rogerssucks

  • irishclover1952 BlackHawks Grim Reaper Pt 2 (@irishclover1952) reported

    @iambluezz @Bell @Rogers No Matter Who U Go To, The Big 3 Have 1 Thing In Common- Conspire To Fix Rates!!👺

  • arullingan ARULKUMAR LINGAN (@arullingan) reported

    @Rogers I am still being billed for the service(SHM) that is not working for more than a year. More over, I cancelled the same approximately 5 months back. I spent hours and hours on phone with representatives. Nothing more... What a service is this? Horrible...

  • Matt_Woodworth1 Matt Woodworth (@Matt_Woodworth1) reported

    @Rogers Spent way too much time on the phone with Rogers today. We still have no internet or TV. To help facilitate a timely resolution they canceled our service call. Sarcasm. One rep said it’s a general outage and the next guy we spoke to denied it. Help please. Someone?

  • rraj2k12 Suhan Rajakumaran (@rraj2k12) reported

    @RogersHelps Your DM agent just sad, they don't deal with SHM. So I am back at the mercy of your IVR and live agent like yesterday. I am happy to get the run around in the name of support !

  • jadeerowlandd jr (@jadeerowlandd) reported

    @Rogers My data works but not in certain areas you guys need to fix your net work. i Should still have data 15 minutes from my house and I don’t

  • hoistingmysail Sophia ~ #FINALRIDE (@hoistingmysail) reported

    Surprise, surprise. No internet service again. Way to go @Rogers

  • PardonSentients 🐞🍒Seer 🌻🐝 (@PardonSentients) reported

    @Rogers No. I hate you I think the hockey team makes too much money well other people are suffering and poor.

  • dhaakadchora Abhishek Verma (@dhaakadchora) reported

    @RogersHelps @Rogers My acc no for Ignite Internet is 896973963. I was promised my bill amount will continue the same, but now it has come to be doubled. Please fix the issue. I cannot pay $136 a month for a service plan of just $62.