Rogers Outage Report in Thornhill, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
||
| Scarborough |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘
(@__LELLI) reported
from
Toronto, Ontario
@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday
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Mackay Taggart
(@mackaytaggart) reported
from
Toronto, Ontario
This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers
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Marie-Lauren (MLG)
(@mlgregoire) reported
from
Toronto, Ontario
@Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems
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Paul O
(@ontteacher01) reported
from
Markham, Ontario
Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,
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Assumed Productions
(@AssumedPro) reported
from
Toronto, Ontario
Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go
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Traveling & Tasting Vince
(@TorontoVince) reported
from
Toronto, Ontario
@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh
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Janice Clost 🇨🇦 🏒
(@LadyClost) reported
from
Toronto, Ontario
@WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps One problem had been solved. Working on the next one
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Kevin Crofts
(@crofts_kevin) reported
from
Toronto, Ontario
@Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me
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RAF
(@R7F1) reported
from
Toronto, Ontario
No @rogers service in Scarborough all day
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey
(@grandpolar2) reported
@PC6216 @Rogers Cash works oops forgot nobody knows what cash is any more - well you are to blame. I bought my groceries no problem cold hard cash
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Kis Brink 🇨🇦
(@KisBrink) reported
@RogersHelps As I have limited energy and in a world that instead of technology making it easier that increasingly inspects the impossible despite the prevalence of communication disorders - how is your service this bad with a side of what certainly looks like fraud. Mythical services.
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Robert S Duram
(@TrumpAlwayss) reported
@stitchlady @AboutRogers @Rogers Nope, the Terms of Service are pretty clear about this. Maybe don't sign contracts if you don't don'tunderstand them.
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Shelley LeBoeuf
(@YaYaBoeufers) reported
@RogersHelps My home phone not working right...TV Picture freezing...not receiving channels...TV picture cutting out and looping...internet wonky...
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Min Ah the Raven
(@songbird72884) reported
@RogersHelps I just went on MyRogers to have a look at the credit mentioned in the email, and found I can't even view my bill. Can PrePaid customers seriously not even do THAT without calling 'Customer Service' now?
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My name is ponfed and I'm addicted to phonics.
(@Ponfed) reported
@BaoDeQiang @Rogers I worked 24 hours straight because of that outage. And somehow it was the least bad thing that happened. And all we could do was wait on Rogers to tell us something... anything while we tried to finagle a workaround with chewing gum and rubber bands.
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Mani
(@Manibouy83) reported
@AboutRogers @Rogers Credit that you keep referring to, whether its 2 days or 5 days, i think most customers will be happy to give YOU the 10 bucks out of their own pockets! What kind of world are you living in? And $10 buys what exactly??? Terrible company showing its true colors...
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Kis Brink 🇨🇦
(@KisBrink) reported
@RogersHelps Then a different person changed this to it was not something that could be decided locally. How freaking dare your obnoxiously overpriced Big 3 monopoly too big for the law, ethics or customer service, I paid money towards and 8 when 9 was out Still I thought 4 more months.
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Beckers 🇨🇦 🇺🇦
(@beckers22) reported
@AboutRogers @Rogers Thanks but no thanks, already switched my internet to bell. Cell phones still staying with rogers only because I learned not to put all eggs in 1 basket. But you will never get more than cell phone plans from me!
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Kis Brink 🇨🇦
(@KisBrink) reported
@RogersHelps I am well aware of what the CRTC says phone providers are required to provide. I got 0 of those. If you have a communication disorder the energy to keep trying even though I did say that due to having to pay for a new phone I would be without a service that was fairly needed