Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Scarborough, North York, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

City	Problem Type	Report Time
Toronto	TV	5 hours ago
Markham	Internet	13 hours ago
Toronto	Phone	13 hours ago
Toronto	Internet	14 hours ago
Toronto	Total Blackout	15 hours ago
Toronto	Wi-fi	21 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Jason Sordi (@carrera_77) reported 1 minute ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  Annette Heim (@aheim72) reported 2 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 6 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 8 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  CHANDORA_pk (@pkchandora) reported 22 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Jill McLean (@Mysticalbug) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Wolf of Bay Street (@_raystackz187) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Adnanas 🐻 (@Comradnan) reported 27 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Dededacosta (@Dededacosta11) reported 31 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  Universnanth (@AlphaRomeo92) reported 35 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  kasun (@kazZtr_) reported 39 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  ReWoman👠 (@REWoman) reported 40 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Mike Shah (@Mikeaholic76) reported 44 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 48 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  Martha Holmen (@winnimartha) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Regina Corpuz (@corpuz_regina) reported 55 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Samantha (@eastyorkcycle) reported 59 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Sarnecki (@sarneckid) reported 2 minutes ago

  Hey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!

• 
  Dan (@dcbreen27) reported 2 minutes ago

  @RogersHelps I’ve been a Rogers customer for 30 years…I don’t think a phone call with a REAL person to resolve this is an unreasonable request.

• 
  ░B░r░a░d░ ░M░c░K░i░n░n░o░n░ (@zebracreative1) reported 13 minutes ago

  @Rogers has the worst customer service of any company in north america

• 
  Robert Chaulk🫐 (@RobertChaulk) reported 14 minutes ago

  @EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.

• 
  Karmen🇬🇷🇮🇪 (@karmen638539) reported 15 minutes ago

  @KurtMahGurt @AlixG_2 @Rogers No my brother is with hydro one he lives in napanee. He moved there when they tore down the stacks here in Lakeview. He in his late 50's

• 
  The Handlebar Gamer (@RSDCDN) reported 15 minutes ago

  @Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.

• 
  Meekz (@T_Messam) reported 17 minutes ago

  @Rogers your customer service has gone to the dogs.

• 
  Alper Dama (@alperdama) reported 18 minutes ago

  Your customer service is outsourced overseas with agents who lack basic professionalism. One accused a disabled customer of "spamming" during a medical emergency. This is @Rogers in 2026. Broken website. Broken chat. Broken promises. Filing CCTS and TP complaint. See you there.

• 
  Serbian Lady D (@VojvotkinjaSRB) reported 18 minutes ago

  @MapleLeafs @Rogers Why am I being served by Indians when reaching service desk? Do I live in fking India or Canada? Do I pay you scumbags in Indian money or Canadian? People should just start canceling their contracts. This is outrageous to be served by Indians as a Canadian paying customer

• 
  Kyle Wildi (@KyloTango) reported 28 minutes ago

  @RogersHelps Well yes but I live in a house with other people. It’s be nice to be able to leave and go to work and have the app work on Apple TV. I could also go to a bar and watch the game. You know but I pay for a service that included the xfinity app which isn’t very good.