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Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Markham, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, King City, Stouffville, and Rexdale.

CityProblem TypeReport Time
Toronto E-mail 9 hours ago
Toronto Internet 9 hours ago
Toronto Wi-fi 10 hours ago
Toronto Internet 17 hours ago
Toronto Internet 17 hours ago
Toronto Total Blackout 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • felipewithf
    Felipewithf (@felipewithf) reported from Toronto, Ontario

    @Rogers Thumbnail of the video looks like got its own outage 😜

  • LisaHollands5
    LisaRenee🎧🎼🎮🏝 (@LisaHollands5) reported from Toronto, Ontario

    hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx

  • atomsmith
    Atom Smith (@atomsmith) reported from Toronto, Ontario

    @Rogers I’m on your do not mail, market or contact list. How am I getting these? I’ve not been a Rogers customer in over 8yrs! I never will be again! @CRTCeng

  • ScottTerrioHMA
    Scott Terrio (@ScottTerrioHMA) reported from Toronto, Ontario

    I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.

  • righteousbean
    bean (@righteousbean) reported from Toronto, Ontario

    @ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.

  • meganksimpson
    Meg S, MA, RN (she/her) (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.

  • KimHalfyard
    Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.

  • 0TimBannister0
    Timothy Roy Walks (@0TimBannister0) reported from Toronto, Ontario

    @Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?

  • KimHalfyard
    Toronto Park Rehabilitation (@KimHalfyard) reported from Toronto, Ontario

    @RogersHelps My internet is down in Toronto. Is this new?

  • alexkatherinep
    Alexandra K 🌸💁🏼 (@alexkatherinep) reported from Toronto, Ontario

    @RogersHelps hey there! I haven’t had internet since 1:30pm in Etobicoke. Is there still an ongoing outage?

  • limitlessleanne
    Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    @Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.

  • Phoenixs35
    Angel🦄 (@Phoenixs35) reported from Toronto, Ontario

    @Rogers Never got my reduce bill from the black out.. hmm what happen.

  • limitlessleanne
    Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?

  • marianamolinolo
    Mariana de Rivera (@marianamolinolo) reported from Toronto, Ontario

    @RogersHelps No thanks. Internet went down for the 5th time this week. Call me when you have a service that isn’t useless and prices that aren’t a rip off

  • RareAdamCasts
    Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • YuvrajDhillon61
    Yuvraj Dhillon (@YuvrajDhillon61) reported from Toronto, Ontario

    I am wondering why there is no network of rogers in TTC subway in Toronto? @RogersBiz

  • MsSaturnxne
    Legend of Zelda Crackhead (@MsSaturnxne) reported from Toronto, Ontario

    Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • hainsworthtv
    Michael Hainsworth (@hainsworthtv) reported from Toronto, Ontario

    @resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.

  • thisisskarlett
    Kurt Tait aka Kaptain Skarlett (@thisisskarlett) reported from Toronto, Ontario

    @RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaYacky
    Lisa Yacky (@LisaYacky) reported

    @AboutRogers @Rogers Ha!! Intermittent my arse. Both my husband and I have been without cell service since last night. 😡 This is total BS. I expect a credit on next month's phone bill.

  • Jason71733161
    TJN-Jason (@Jason71733161) reported

    @RogersHelps this is messed up. This has been down far too long for how big you’re company is you should have people there who know what they are doing to restore this. I missed 2 meetings today because of this. Thanks. Rogers and reliable are never said in the same sentence.

  • Habs_1
    Paul Gasparin (@Habs_1) reported

    @AboutRogers @Rogers If this is so, you must know roughly how long it will take to fix. Why aren’t you willing to give us an estimate of the time it will take?

  • visgup
    Vishal Gupta (@visgup) reported

    @Rogers @Fidomobile Premium charges and No service. Why there is this service outage? Looks like we are in some war era. Such outage of services is not acceptable at all.

  • MusicOfU
    Kaz DF (@MusicOfU) reported

    Anyone in Burnaby get their Rogers service back? Wasted the whole day.#rogersoutage @RogersHelps

  • flawedmechanics
    Michelle Taylor (@flawedmechanics) reported

    @RogersHelps soooooo, did your satellites fall out of the sky or what? With over 9+hrs of no service, maybe even the smallest bit of Transparency as to WTF is going on? Do you even know what caused the problem yet?

  • LockTalk
    David (@LockTalk) reported

    @AboutRogers @RogersHelps Ok that’s great but when will we have service again... and I’m sure your refund the daily costs to all your customers right???

  • Gwen2575
    Gwen Socholotuik (@Gwen2575) reported

    @Rogers is still ******* down smh...

  • apaul444
    paul (@apaul444) reported

    @AboutRogers @Rogers Intermittent outage?? There’s been no service since this morning!!

  • BruinsSandi
    Sandi🖤💛🖤Bruins (@BruinsSandi) reported

    FFS!!! It’s been more than 10 hours since Rogers has been down!!! This is RIDICULOUS!!! Seriously why is it taking so long to fix this issue @RogersHelps?!!! All Rogers & Fido customers need compensation for this HUGE inconvenience! #Rogers #RogersOutage