Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/14/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Vaughan, Richmond Hill, Scarborough, Markham, Maple, Stouffville, Woodbridge, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaNorth York Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

  • SebastianTerzo S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

  • msteacherrr Ms. Thangavadivelu, OCT (@msteacherrr) reported from Toronto, Ontario

    @RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • IanMcClelland75 🇨🇦 Canucklehead 🇨🇦 (@IanMcClelland75) reported from Toronto, Ontario

    Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.

  • danieglover Danie Glover (@danieglover) reported from Toronto, Ontario

    @RogersHelps internet is down near liberty village. is there an outage?

  • rarc602 Raphael (@rarc602) reported from Toronto, Ontario

    @RogersHelps Internet is down in the M3M Postal code.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.

  • tdelios Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • flozer Anna Withrow (@flozer) reported from Toronto, Ontario

    @RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour

  • ThatCanadianSOB ThatCanadianSOB (@ThatCanadianSOB) reported from Toronto, Ontario

    I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jackllo10914075 jack lloyd (@jackllo10914075) reported

    @RogersHelps Rogers, have you tried contacting online support? Or maybe you can find your answer in the FAQs?

  • rparkington Ryan Parkington (@rparkington) reported

    @RogersHelps Still down....

  • WORLD2020NEWS Daniel Saberi (@WORLD2020NEWS) reported

    @RogersHelps This a reason why Rogers and Shaw's merger is a trouble news for consumers that already paying one of the highest price for wireless services in the world, would leave with no options to choose from if Rogers owns 90%of the market.

  • beccafoubister Becca Blais (@beccafoubister) reported

    @RogersHelps is there an update about the service outage? Been without it since 2am

  • KarovaliyaAltaf Altaf Karovaliya (@KarovaliyaAltaf) reported

    @RogersHelps Not some customer. Each and every rogers customer is having network issues. Step up and fix it.

  • JasR79 JasR79 (@JasR79) reported

    @Rogers Your wireless voice/data service has been down across Canada for over 12 hours! At this point it is absolutely deplorable that you have not updated your customers. What is going on and when it will be fixed!?

  • itjeepguy Big Al (@itjeepguy) reported

    @RogersHelps A major system outage seems to be an annual thing with Rogers. Seeing as Rogers never seems to miss billing their customers, fully expect some sort of comoenasation for non-delivered services.

  • Arlyn26450630 Arlyn (@Arlyn26450630) reported

    @RogersHelps One day of no network?? Really Rogers? No updates of how long we are going to wait??You should give us some refund or compensation for this. I have 2 lines from you. So disappointed in you😡😡

  • IWIHomage Homage Tavor (@IWIHomage) reported

    @RogersHelps What is causing the issues with the internet

  • Derek_O D (@Derek_O) reported

    Yo, @Rogers there better be a credit on my massively inflated cellphone bill for this garbage. #annoyed #figureitout