Rogers Outage Report in Thornhill, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (62%)
-
Wi-fi (10%)
-
TV (10%)
-
Total Blackout (8%)
-
Phone (6%)
-
E-mail (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Woodbridge, North York, Thornhill, Scarborough, Etobicoke, Concord, Weston, Vaughan, Maple, King City, York and Stouffville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Markham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
-
Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
-
Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
-
Dani
(@Dani_official13) reported
from
Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
-
ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
-
Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
-
Susie Brown
(@susiebrown_tdsb) reported
from
Toronto, Ontario
@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
-
Karen Lopez
(@datachick) reported
from
Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
-
Bill Paterson
(@sandbagger13) reported
from
Humber Bay, Ontario
@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
-
Alomo
(@AntoninoLoMona1) reported
from
Vaughan, Ontario
@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
-
Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
-
ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@netflix_trader @Rogers Just a horrible experience … worst I can remember
-
ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
-
Universnanth
(@AlphaRomeo92) reported
from
Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
-
Poly Andrada⭐️⭐️⭐️
(@SalaPoly) reported
from
Toronto, Ontario
@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
-
Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
-
Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
-
Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
-
Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
-
ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
-
Jemmstonee
(@_jemmstonee) reported
from
Toronto, Ontario
My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Betty Ryzner-Madsen
(@BettyRyzner) reported
@markscheifele55 @NHLJets @Rogers Seems like there's folks out there that aren't true fans and prefer to tear people down instead. Sad to see.
-
Ramin B
(@ramin_babaee) reported
@Rogers I have reached customer service multiple times. They transfer to technical support and then no one answers the call. Very frustrating!
-
shav
(@Shaveny6) reported
@rogers Wtf is happening to the WIFI? every single day the samething, slow wifi stop scamming your own customers.
-
𝐾𝑎𝑡ℎ𝑦
(@peggypoohkathy) reported
@Rogers any idea when the call center service will be up and running again? I’ve been trying since 7a.
-
вαѕѕαм αнмє∂™
(@BassamSays) reported
@crtsdsnkrs @SwizzleGizzle @Rogers You know how these companies are, will go to whatever extent to lure people in lol Hopefully CRTC can do something about this monopoly, plans should never be so expensive to begin with
-
Wayne
(@waynoldu) reported
@RogersHelps I almost feel like waiting it out just to see how long they will ******* over for. Maybe start taking bets. Do i hear 8 weeks? 12 weeks? Theyve already started charging me for the phone, even though they dont have any LOL
-
Lindsay Bell
(@belllindsay) reported
.@RogersHelps Just spent 3 hours trying to upgrade husband's phone. Rep couldn't get new phone to "connect" - meanwhile, watched other people walking out with their new phones (different rep). Then told there was a "problem with the system" - um, how were the other folks...1/3
-
jessica
(@sleepyyjess) reported
@Rogers I can’t name a single time where I’ve been satisfied with your internet service 💀💀💀
-
Ramin B
(@ramin_babaee) reported
@Rogers I have spent 6 hours on the phone yesterday and 4 hours so far today to resolve my internet disruption. If this is not lack of customer service, what is?
-
Aleks #StarfishClub “You Matter”
(@SmrtAleks) reported
@RogersHelps I’m still frustrated. I’m told one thing by customer care last night and rep at the store says different. Including 2 tweets, plus speaking in person, 2 on the phone and on hold for another, it’s a total of 14.