Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/13/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Vaughan, Toronto, Markham, Richmond Hill, Scarborough, The Beaches, North York, Stouffville, Maple, Woodbridge, Thornhill, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaVaughan TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • coolmanjun 정영준 チョン・ヨンジュン (@coolmanjun) reported from Toronto, Ontario

    @RogersHelps I have an online test in a hour but the internet seems down for awhile

  • kellychan360 Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • srahman24 Sharmin Rahman (@srahman24) reported from Toronto, Ontario

    @RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Toronto, Ontario

    @RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?

  • ImpatienTourist The Impatient Tourist (@ImpatienTourist) reported from Toronto, Ontario

    @Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.

  • avocadosplease Chip Off the Old Block (@avocadosplease) reported from Toronto, Ontario

    @RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP

  • philistweeting Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

  • jmaltman Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • d_a_f_f_y_d David Lussier (@d_a_f_f_y_d) reported from Toronto, Ontario

    @KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    @RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.

  • Reetaville Rita (@Reetaville) reported from Toronto, Ontario

    @RogersHelps @doctordootch I'm down also.

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    @RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!

  • ruimiguel_17 Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BobNeufer Bob Neufeld (he/him) (@BobNeufer) reported

    @RogersHelps - service is intermittent and dropouts on cable are frequent today. What’s up?

  • a_chicklett A. Chicklett (@a_chicklett) reported

    @RogersBiz Focus on your current business.. stay out of the surveillance industry please. Don't trust you! Glad my condo dumped your service. And I will be leaving Fido!!!

  • PaoAntezana Paola Antezana (@PaoAntezana) reported

    @RogersHelps My phone’s data is not working, it has been hours now.

  • JeffYuille Jeff Yuille (@JeffYuille) reported

    @RogersHelps Ignite been on the fritz for 48+ hrs - timing in & out; TV black screen 4 or 5 times an hour... (yes I am using twitter to document problems). Reboots tried. All the equipment is fine (we had a technician confirm two months back). Ignite is faulted and @rogershelp needs to fix?

  • shanicehenry_ 🦋✨ (@shanicehenry_) reported

    So @Rogers, we’re doing this again? No internet service. This is beyond ridiculous now.

  • Ksloan007 Sloan (@Ksloan007) reported

    @RogersBiz Try concentrating on delivering a reliable cable TV service, unlike the overpriced poor quality service throughout south Scarborough. #StayInYourLane

  • ChrisJoyGames Chris Joy (@ChrisJoyGames) reported

    @Rogers That phone would be so awesome if the service was constantly down.

  • christinamchung Christina M. Chung (@christinamchung) reported

    @Rogers I won’t call another 1800 number to take myself off your marketing list that I never signed up. Stop calling me for marketing spam I never signed up for.

  • ForeverGuy5 ForeverGuy (@ForeverGuy5) reported

    @RogersHelps You people are draining my bank account every month and the internet doesn't work, I've contacted your people upwards of 50 times over the past 5 years yet every time I call all I get on the phone is "yeah idk looks fine on our end"

  • itsyaboimaxoo m🔥x 🚀 (@itsyaboimaxoo) reported from Québec, Québec

    @RogersHelps Great! When is the iPhone 13 Pro Max gonna be compatible with the standalone core network?