Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Markham, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	39 minutes ago
Toronto	TV	1 hour ago
Toronto	Internet	3 hours ago
Toronto	TV	9 hours ago
Toronto	Internet	12 hours ago
Toronto	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  M79 aka Manny79 (@cdnwallguy) reported 1 minute ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  rr. (@iamdieroiramor) reported 1 minute ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Harry Leor (@harryleor) reported 3 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  Jon Gauthier.eth (@JonGauthier) reported 5 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Christina Hronis (@icandykriss) reported 9 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  Alyesha Rose (@AlyeshaRose) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

• 
  T. Longue (@tickylongue) reported 19 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  ReWoman👠 (@REWoman) reported 23 minutes ago from Toronto, Ontario

  @netflix_trader @Rogers Just a horrible experience … worst I can remember

• 
  kasun (@kazZtr_) reported 23 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  Christina Hronis (@icandykriss) reported 24 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported 26 minutes ago from The Beaches, Ontario

  @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  JodyBerkes (@jodyberkes) reported 28 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  addey (@addeyxx) reported 30 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Joe LaFortune (@joe_lafortune) reported 31 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 32 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  CZ (@codyzaz) reported 32 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 35 minutes ago from Toronto, Ontario

  @Rogers Rogers having cell service problems ageing?

• 
  Lauren Souch (@laurensouch) reported 49 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Kristen Ridley (@KristenRidley) reported 55 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yeşim (@gezigezive) reported 7 minutes ago

  @Rogers we moved out more than a week ago and they said our new home doesn’t have Roger’s. We are trying to reach you for a week for days and hours waiting on the line and no one answers? Even chat help says call again. What kind of service is that? We want to cancel our subs

• 
  Carole Gagne (@CaroleGagne108) reported 13 minutes ago

  @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD

• 
  Carole Gagne (@CaroleGagne108) reported 18 minutes ago

  @RogersHelps so email con firmation at my GMAIL since no longer have shaw nor rogers mail!!!! Doh! I paid internet, home phone I did not USE( $159/ MONTH) since moved away, for 3 years JUST to keep my shaw email alive. You SWINDLERS GREEDY Now FINALLY I shut down EVERYTHING!

• 
  Canadian Titan (@Canadian_Titan) reported 21 minutes ago

  @sepharitestudio @RogersHelps I don't know if I believe that. Too many typos/grammar errors

• 
  Mitch Fairrais (@Mitchonthemark) reported 23 minutes ago

  @RogersHelps Our cell phones are not working. Cannot make outgoing and I'm not getting incoming calls from people who have called me. Our home Internet has been on and off for the last week. Can someone please reach out to me and tell me what's happening to remedy this?

• 
  James Hughes (@JHughes681) reported 23 minutes ago

  @_kevinagustin Caleb Joseph will be fired soon enough. Can’t have negative views of anything related to @Rogers if you work for them. Quite possibly the WORST Canadian company of all-time.

• 
  AT (@akanshtyagi2193) reported 26 minutes ago

  @Rogers i am trying to cancel my plan all doesn’t have option, call is not getting answered im roaming, pls help

• 
  Nikhil s (@sethni20) reported 30 minutes ago

  @Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 32 minutes ago

  @Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService

• 
  Many (@many_876) reported 32 minutes ago

  @Raptors Your piece of **** gm should not have a job, member of kkk should manage or own basketball teams aka @Rogers