Rogers

Rogers Outage Report in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 12/24/2025 14:00

December 24: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Scarborough, Markham, Stouffville, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, North Park, King, Rexdale and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps @rogers we don’t have all the service and this happening again

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    Hello @rogers and @rogershelps where is the internet connection?!?! Such a poor service and delivery. That’s what happens when you don’t have competition. This should not be allowed!

  • billybob476 Joe Mastroianni (@billybob476) reported from Toronto, Ontario

    @RogersHelps internet down in south etobicoke? (Browns line/Horner)?

  • MandaMakki Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • JaimeeJakobczak Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, Ontario

    Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

  • salarabdulbaki Salar (@salarabdulbaki) reported from Toronto, Ontario

    @RogersHelps Is there an internet outage in East York in Toronto? Woke up to no internet this morning 🙄

  • MDee14 MDee14 #BLM (@MDee14) reported from Toronto, Ontario

    Any update on this outage @RogersHelps ? No service since 4pm ET

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @RogersHelps - is there a problem with internet at M8V? Several of our neighbours (and ourselves) have no internet/wifi

  • torontojazzbrat Lori Pollard (@torontojazzbrat) reported from Toronto, Ontario

    @Rogers is Rogers down? Even website is acting weird. Can't use ignite either.

  • tmleafs26 Unknown (@tmleafs26) reported from Toronto, Ontario

    @RogersHelps @Rogers can anyone at your company please fix my ignite tv box? I was told 3 weeks ago it was sent out and still nothing. Wtf am I paying for? Like seriously #big3crap #ignitecrap #frustrating

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @RogersHelps Your service is a bad joke.

  • IAmKelvinYoung Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    @RogersHelps They seem to have a script. Fill out a form. What the serial number. Let me zap it. Hmmm isn’t working. I’ll send a new box. New box not working? Doors? It’s not connecting. Let me zap it. Hmmmm we need to send a technician.

  • sunitadoobay Sunita Doobay (@sunitadoobay) reported from Toronto, Ontario

    @RogersHelps 90 minutes hold to cancel a mobile service and return a so-called free Huawei device? May this tweet be a warning to anyone who falls for a #Rogers cold call!

  • ravyalo nakato_annohr (@ravyalo) reported from Toronto, Ontario

    @RogersHelps Waiting for an hour for technical support through chat and no agent available and I called automated just hang me up..

  • SuzanneHajdu Suzanne Hajdu (@SuzanneHajdu) reported from Toronto, Ontario

    @RogersHelps Lipimoni from Vancouver is not very good sorry to say. Some system issues on her end……super painful. Trying to add @TvCrave and @rogers website is not able so Rogers Live Chat. Something should take 5 minutes TOOK waaaayyyy too long. She’s gone again…..

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    @rogers and @rogershelp where are you??? Connection is down and you are asking us to verify the modem??? You must be kidding !!!!

  • travellingbelle Angela 🇨🇦 (@travellingbelle) reported from Toronto, Ontario

    @RogersHelps @rogers the internet is down in the west end of Toronto. I’m in Rockcliffe - Smyth and it’s been out for at least 20 minutes.

  • rica_0020 rica (@rica_0020) reported from Toronto, Ontario

    @RogersHelps any update or ETA for service to be back

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cecillebdm cecil (@cecillebdm) reported

    @RogersHelps is there an outage in the Regent Park area?

  • GauravP1981 Gaurav Patel (@GauravP1981) reported

    Hey @Rogers you guys should improve your service I m moving to New home I trying to hook up your internet for last 1 weeks and your incompetent staff not even able to create my account I call your costmor service 4 time still no update

  • oo000_ooo 0OooOo000OooO (@oo000_ooo) reported

    @RogersHelps Would you consider notifying all paying customers of outages in their area when it occurs vs waiting for each individual customer to call/write to ask what’s going on? Seems like there isn’t very much initiative here and it’s obviously causing customers to do Rogers job.

  • NahNahXoxoxo Nahnnixoxo (@NahNahXoxoxo) reported

    @RogersBiz is so trash ! The worst rates and the shittiest internet

  • nelsonhu Nelson (@nelsonhu) reported

    @RogersHelps internet has been down since 10pm last night, neighbour experiencing same problem as myself

  • VinayKanada Vinay (@VinayKanada) reported

    @Brennan81511014 @RogersBiz Thank you so much, their made me wait for for 2 hours for customer service. It is so sad that then can get away while charging me $ 120 per month for each address.

  • browserspoofer 👨‍🦯 (@browserspoofer) reported

    @RogersHelps my 5G data has not been able to load anything. However when I switch it to LTE it works perfectly. Do you know why this can be? Is there a 5G outage or is it my data plan?

  • Peppered__ Peppered (@Peppered__) reported

    @Rogers I'm getting latency problems and can't even load School sites or play games without insane lag spikes. Do you have an answer for this? Cause it seems a LOT of people have issues with what could be considered shoddy service.

  • Chilli_Momma Kim 🇨🇦💚🏎💨 (@Chilli_Momma) reported

    @RogersHelps is there a problem with ignite tv & internet? Vet had to reboot my newly installed router too many times the past couple of days. This morning the service has been dropping a lot.

  • lairdthomson Richard Thomson (@lairdthomson) reported

    Feels like I broke up with a gf of 20 yrs. @Rogers I called this aft saying I’m considering another.. response was placating. Called @Bell and moving over next week. $365 best offer down to $280 for new gf lol approx. For all services. Props to @Rogers for their RF remotes.