Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/24/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Richmond Hill, King City, Woodbridge, Vaughan, North York, Markham, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaScarborough Phone
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

  • johneepixels7 Johnee Pixels (@johneepixels7) reported from Toronto, Ontario

    @RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!

  • J_R_Scooter Not THAT Jeff Ross..I'm funnier & had the name 1st (@J_R_Scooter) reported from Toronto, Ontario

    @raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • atomsmith Atom Smith (@atomsmith) reported from Toronto, Ontario

    Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.

  • TarekFatah Tarek Fatah (@TarekFatah) reported from Toronto, Ontario

    Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR

  • bajofuego81 J (@bajofuego81) reported from Toronto county, Ontario

    @RogersHelps I was going to call but there was already a tech parked on Vesta Dr. for another call. He said he was going to notify dispatch / maintenance about getting a bucket truck because he wasn’t going to be able to fix it himself.

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • JeffIsy Jeff Isy (@JeffIsy) reported from Toronto, Ontario

    @AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!

  • sashaboersma Sasha Boersma (she/her) (@sashaboersma) reported from Toronto, Ontario

    @MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

  • coreyherscu Corey Herscu (@coreyherscu) reported from Toronto, Ontario

    I got through to and changed my account with @Bell_News within 10-mins. I’ve called @RogersHelps four times and gave up after 45-mins of hold times each. Rather than stupid deals, executive fights, and boasting speeds… maybe focus on your current clientele who are exhausted

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • EvanSambasivam Evan Sambasivam (@EvanSambasivam) reported from Toronto, Ontario

    Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay

  • michaelroberts Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TooPhatPat Pat Galardo (@TooPhatPat) reported

    Why is it so hard to get through to @RogersHelps on the phone? It's like you have to prepare yourself to be on hold for most of the evening... and no, your online portal won't help fix my problem...

  • JayMoss11 Jason Moss (@JayMoss11) reported

    @RogersHelps hey guys, by any chance is the internet down for other Rogers users or it just me?

  • MaxHightower1 Maximillan Hightower 🇯🇲👑 (@MaxHightower1) reported

    Okay I am going to have to book a service call. You are definitely right there is a issue which should not be but I will need to send a technician to verify what the problem is. Please note -Alicia @Rogers

  • G_Bone_ Andrew Gbone (@G_Bone_) reported

    When I was driving home the other day , I put the blue Jays game on and it was unlistenable. I had no idea what was going on down on the field. I had to turn on satellite radio and find the away feed. So good job promoting your team @rogers @bluejays

  • SupremeConcern SupremelyConcerned (@SupremeConcern) reported

    @Rogers why when I run out of data it feels like I’m on dial up? Open Instagram and video ads have no issues loading whatsoever.. a simple picture.. at least 3 minutes to load. Absolutely pathetic

  • Catmpacheco C.Pacheco (@Catmpacheco) reported

    Hey @Rogers @RogersHelps what’s going on with the Internet?! Nothing is working not even my HD box. We r in the middle of a lockdown and nothing works! Wtf how am I suppose to work? School? Seriously @Rogers again! FIX IT!

  • rarc602 Raphael (@rarc602) reported from Toronto, Ontario

    @RogersHelps Internet is down in the M3M Postal code.

  • tannerlovelady Tanner Lovelady (@tannerlovelady) reported

    @RogersHelps It's just a wifi issue, has been the 6 times I've called about it also. My hardwire connection is providing close to 500 Mbps download

  • hellosharonpaz S P (@hellosharonpaz) reported

    Can I get some help with something @RogersHelps

  • myownbloordale paul (@myownbloordale) reported

    Anyone else in #bloordale having Rogers internet issues today? @RogersHelps