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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 9 outage signals in the last 24 hours around Thornhill, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 10, 8:22 AM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 9% TV (9%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Rogers

Rogers is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto county, Markham, Toronto, Scarborough, Richmond Hill, North York, Concord, and King.

CityProblem TypeReport Time
Toronto county Internet 2 hours ago
Markham TV 4 hours ago
Markham TV 12 hours ago
Toronto Internet 13 hours ago
Toronto Wi-fi 14 hours ago
Toronto Internet 14 hours ago

Nearby cities with recent reports

Toronto

79 recent signals

13 hours ago
Markham

6 recent signals

4 hours ago
Scarborough

5 recent signals

2 days ago
Toronto county

2 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • AphroseMusic
    APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • buttery_smoooth
    SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • AaronBJared
    Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CreaTiv_thinkeR
    creative (@CreaTiv_thinkeR) reported

    @RogersHelps From account, Chat agent safia asked concern and redirected to support specialist which basically keeps sending message to "Thanks for holding. We’ll be with you as soon as possible. Please continue to hold to keep your place in line." For more than 25 times in last 50 minutes

  • mattgolftecss
    Matthew Bartholomew (@mattgolftecss) reported

    @Canucks @Rogers If you haven’t been testing each draft as this important you’ve been letting the fans down. If you look at Canucks draft history then I’d be accurate.

  • AlexGatzos5855
    Alex Gatzos (@AlexGatzos5855) reported

    @LoveMy7Wood @Rogers @RogersHelps For a communications Co. it sucks at communicating with its customers

  • Kenith96
    kenith 96 (@Kenith96) reported

    @Rogers it's almost been 4 hrs fix my internet #LondonOn thx

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    It's now been over an hour on music hold with @Rogers @RogersHelps. Aren't oligopolies great. No need for customer service. No wonder so many people are cutting the chord and leaving cable TV. Something for me to consider and they think my time is worth ZERO.

  • xolburne20339
    Butterfly 🇨🇦🍁🍂🪻 (@xolburne20339) reported

    @LoveMy7Wood @RogersHelps The mindless knobs at Bell are just as friggen bad It is never-ending BS problems that never get resolved,especially when it is impossible to get an actual English speaking person or any real person for that matter Good luck

  • marchisiodj
    Marchisio (@marchisiodj) reported

    @RogersHelps is service down on King between Shaw and Spadina? Last 2 mornings no cell 5g or mobile internet service at all…

  • DaisyySpooks
    Daisy 🥜 (@DaisyySpooks) reported

    @RogersHelps I appreciate you asking but I'm good on giving Rogers anymore of my time I was a good standing customer for 10 years and treated like trash, not wasting anymore on your company lol

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    @Rogers has done it again. Lost another load of emails - sent to byte heaven by Rogers. They don't answer the phone. Some BS about being too busy. No one can help recover my emails if they don't even know how to pick up a phone and speak in to it.

  • blindpig_1966
    blindpig/1966 (@blindpig_1966) reported

    @silmapps @Rogers They all do. That's the problem.