Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Total Blackout	48 minutes ago
Toronto	Internet	1 hour ago
Toronto	Internet	2 hours ago
Toronto county	Internet	5 hours ago
Toronto	Internet	6 hours ago
Toronto	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  M79 aka Manny79 (@cdnwallguy) reported 28 seconds ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  E_Rozie (@E_R0z1E) reported 3 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  maria lopreiato (@MariaMlop13) reported 5 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Susie Brown (@susiebrown_tdsb) reported 9 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  Mish (@mishd27) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  Andrew Peebles (@ajpeebles) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  Juan Pablo V (@JProwess) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

• 
  APHROSE (@AphroseMusic) reported 18 minutes ago from Toronto, Ontario

  Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

• 
  CHANDORA_pk (@pkchandora) reported 25 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Kristen Ridley (@KristenRidley) reported 27 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 30 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  Mike Shah (@Mikeaholic76) reported 35 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Kristen Ridley (@KristenRidley) reported 47 minutes ago from Toronto, Ontario

  No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

• 
  Geoff Owen (@thisisgeoffowen) reported 48 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Jon Gauthier.eth (@JonGauthier) reported 52 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  AlexW (@axwong) reported 56 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  T. Longue (@tickylongue) reported 56 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 58 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Wolf of Bay Street (@_raystackz187) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danendra (@Neno101124) reported 7 minutes ago

  @Rogers Your service is like ****

• 
  ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reported 9 minutes ago

  I'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.

• 
  Gun Gnome (@GunGnome) reported 9 minutes ago

  @LukeCharbonnea4 @Rogers Kinda ****. Not sure what it's advertised at but we get like 10mbs lol But it's fine for what we're doing, including streaming TV. Would NOT be enough for many devices doing things at once though.

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 10 minutes ago

  @Rogers today I received easily the worst customer service ever. Walked into a store to buy a phone being advertised IN STORE only to find out, they don't carry it. Aske when a manager was in next. The staff have no idea. I call customer service, the rep hangs up on me afrer

• 
  Colt (@ColtKo) reported 11 minutes ago

  @Rogers I can't even call and cancel my services now with your Retarded AI

• 
  dl (@redrock1867) reported 14 minutes ago

  @RogersHelps @rogers as a client, it is unacceptable internet has been down for over 12 hours & Roger’s has unprotected critical internet infrastructure. Roger’s having no redundancy in case of outages is unacceptable & embarrassing for this company

• 
  Paranoid Android (@Marvinmeentende) reported 16 minutes ago

  @Rogers And would have to cancel it instead. When I asked if I would need to pay the contract breaking fine they said I wouldn't have to because it wasn't my fault. They did tell me I would need to get in touch again later when my contract was cancelled though to get the fine waived...

• 
  iPissAura ;) (@SolitaireJeff) reported 18 minutes ago

  @Medeiro34452245 @Rogers Oh ok Sorry about that 😕 Guess they don't hv the best customer service do they ?

• 
  Rich (@GRichM77) reported 19 minutes ago

  @RogersHelps they responded today, after 3 weeks of no contact, with this : After reviewing your request, we have determined that your device is not compatible with our network. To continue using our services, you may need to upgrade to a compatible device. - it's the device that chatr sold

• 
  Stacy Wasson (@stacywass) reported 22 minutes ago

  @zukkyzee @Rogers Website says SE down to possible vandalism/theft