Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/20/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Markham, Thornhill, Scarborough, Richmond Hill, Vaughan, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto TV
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

  • Lobst3rDev Lobst3rDev (@Lobst3rDev) reported from Toronto, Ontario

    Is anyone else having issues with @Rogers right now? I've got no internet.

  • t_alfano94 Mario Antonio Alfano (@t_alfano94) reported from Toronto, Ontario

    @BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

  • dietcokaine ... (@dietcokaine) reported from Toronto, Ontario

    Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • jacquelineloch Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

  • fnthawar Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

  • domlee2010 Dom (@domlee2010) reported from Toronto, Ontario

    @RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security

  • LFJTO Ducky Smockton (@LFJTO) reported from Toronto, Ontario

    @RogersHelps any outage reported in Toronto in the past hour?

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps I’m experiencing internet outage in East York. Please help!

  • rishabh_snh Rishabh Sinha (@rishabh_snh) reported from Toronto, Ontario

    @RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ShrendanBanahan Shrendan Banahan (@ShrendanBanahan) reported

    @GowshiganS @Rogers @RogersHelps I had so many years of problems with Rogers internet and, to a lesser extent, cable. I will never use Rogers again. I switched to Bell like a couple years ago and have almost no issues.

  • Leaferbyblood Tony (@Leaferbyblood) reported

    @GowshiganS @Rogers @RogersHelps If you're leaning on staying I suggest buying a decent router from best buy and trying it out. Imo Rogers biggest issue is the piece of **** they call their "top end" modem. I planned to do this but the guy got me so pissed I cancelled.

  • natalieclarkee Natalie Clarke (@natalieclarkee) reported

    hey @RogersHelps stop being a wet sock and slowing down my internet connection - you're already getting $500/month from me

  • zombiecrush Jay Jay 🇨🇦 (@zombiecrush) reported

    @Rogers You sent a guy here last week. He was angry that he was called here and then told us that "everyone" is having this problem. He did NOTHING to help. But sure, I'll DM you and go through this circus once again.

  • ssc63479019 ssc (@ssc63479019) reported

    @RogersHelps what's wrong Rogers! System down! I have important meeting running. Who can help to fix? I definitely need money refund!!!!!!!

  • Leaferbyblood Tony (@Leaferbyblood) reported

    @GowshiganS @Rogers @RogersHelps 2 modems and 3 repair visits later. Rogers guy says I need to pay $15/m extra for mesh service because of too much "interference". Literally had beel the week prior with zero issues. Rogers was dropping 2-3x/day a D many devices like my thermostat wouldn't work. Kicked him out.

  • antinh Antin (@antinh) reported

    @GowshiganS @Rogers @RogersHelps Yup! I had to switch to Bell Fibe for this reason exactly. Rogers was going down too many times. My neighbour had to switch too.

  • GowshiganS Gowsh Sri (@GowshiganS) reported

    @Leaferbyblood @Rogers @RogersHelps Honestly I found it really interesting the changes they made to the ignite modem to make the other meshes have issues as well. I had a Tp Link mesh myself for a while and it does have its issues of interference with the ignite because there are certain things you can't disable

  • cassey2408 Cassey2408 (@cassey2408) reported

    @RogersHelps Rogers Sucks! They sent an exclusive offer to me then when I try to put order through it wouldn’t. Called in and was told sorry! Price went up. Very dishonest

  • zombiecrush Jay Jay 🇨🇦 (@zombiecrush) reported

    You're fully aware ppl work from home bc of the pandy yet have done, what, exactly, to upgrade the infrastructure in south #Pickering? I've been a customer since 2003 but I'm done with this crap. You're LITERALLY RUINING MY CAREER AT THIS POINT @Rogers @rogershelps