Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/22/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Concord, Richmond Hill, North York, Scarborough, Woodbridge, Markham, York, Maple, Etobicoke, Stouffville, Thornhill and Vaughan.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaConcord Phone
CanadaToronto TV
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • LuchaFreddie 💥💥Twitch.tv/LuchaFreddie💥💥 (@LuchaFreddie) reported from Toronto, Ontario

    To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • Dafkagirl 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported from Toronto, Ontario

    @DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • chriscenteno75 Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • levianacoccia Leviana Coccia (@levianacoccia) reported from Toronto, Ontario

    My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • webpup2 duMas (@webpup2) reported

    worst customer service is from @rogers!!! don't choose #rogers as a matter of fact... #fuckrogers

  • Nicola_Tweets Nicola (@Nicola_Tweets) reported

    @RogersHelps my Ignite internet stopped working. I've done all the typically troubleshooting issues and still nothing. HELP!!! I tried calling, but I cat get past Anna, the Virtual Assistant. I hate her! She's useless.

  • HaoQuan Hao (@HaoQuan) reported

    @RogersHelps Hi there! Our Ignite internet just stopped working this morning. Wondering if there’s a outage in the waterfront area of Toronto?

  • lukefj Luke Jones (@lukefj) reported

    @RogersHelps Semantics. @Rogers charged an existing customer $30 for a setup that required no setup on their part. They should be transparent that this is an administration cost. A cost, by the way, that is hyper inflated and unwarranted. @bbb_us

  • Swave_TV Swave (@Swave_TV) reported

    Can someone explain to me why when my internet crashed during my stream I was still able to be live and play RL but nothing else would work... This doesn't make sense to me.. Is this a @streamlabs or @Rogers issue. 🤔

  • Mattylantz Matt Lantz 🛠 (@Mattylantz) reported

    I have no idea how @Rogers managed to make their online services completely non-functional. Kicked out every 30 seconds, click on offers and get 404 errors, click on phone upgrades it kicks me out - what a terrible customer experience

  • WallStPete WallStPete (@WallStPete) reported

    Sucks to miss the entire 1st day of @uswomensopen broadcast, because nobody bothered telling #Canadian viewers that it’s airing on #TSN5 instead of @GolfChannel?! I recorded hours of Feherty reruns 🙄 The @rogers sports guide has no indication of that whatsoever. #BushLeague

  • willomount38 Willow38 (@willomount38) reported

    @Rogers why is it always so painful when i try and get in touch? I wanted to add cable. Waited 25 minutes to even get someone in chat and then they couldn't help. Always a frustrating, painful experience

  • Mame2910 Dance Mom (@Mame2910) reported

    @RogersBiz I need a rep to connect with me today and please reverse my data overages and apply new plan as agreed to on Nov 30 2020 ( I am a customer for over 25 years) but perhaps I may need to move on to another provider.

  • toddamus toddamus (@toddamus) reported

    @RogersHelps what’s up with the instability of your internet service today in #Mississauga #PortCredit Don’t at me and ask me to DM you, no time to spend an hour filling out forms with no resolution. You charge enough, do better.