Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (21%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Concord, Scarborough, North York, Woodbridge, Markham, Etobicoke, Richmond Hill, Rexdale, Thornhill, Vaughan, Maple, York, Stouffville and Weston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Courtney Taylor
(@courttee) reported
from
Toronto, Ontario
@RogersHelps I know the service is not available where I am.
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Fatima j
(@FatimaaMansour) reported
from
Toronto, Ontario
Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Eric Prime
(@PrimeEricR) reported
from
Toronto, Ontario
@RogersHelps Appreciate the response. Fix it up!
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kevin gangloff
(@glott77) reported
@CazzoMio1 @RogersHelps 8 1/2hrs of phone and hold home when I tried the address my rocket hub issue. Still no resolution and was told I had to call back yo get my refund since they couldn’t issue it before billing cycle ended!
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Katia
(@SuperKat01) reported
@RogersHelps It seems to keep playing. Thanks for your help. But that should be looked at.. disconnecting everytime a game is to be watched from the beginning is not very user friendly..
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The Third Shadow Minister of the Apocalypse
(@john_cross_) reported
And now the @Rogers @Sportsnet App doesn't work either. Good Jorb Ed, are you trying to get everyone to switch to @Bell?
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Kim Goggins
(@kgoggins) reported
@glott77 @RogersHelps You always seem to have trouble with Rogers! Terrible customer service!
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آفریدی
(@mhfaridi) reported
@Rogers @Fidomobile @chatrmobile Hello Rogers d situation of Iran is getting worse more and more. Any plan to extend this kind support?
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Kaffir Kanuck
(@Kaffir_Kanuck) reported
@anunsafespace @RogersHelps I would've had the guy do the complete account set up, and just about when you're ready to give the voice ack, just tell them to first cancel your existing account. I expect you'll get the reduced rate offered for 6 Mo but don't settle for anything less than a hr.
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kevin gangloff
(@glott77) reported
@scarboroking @RogersHelps Love when this happens. Same with me with our Rocket Hub. Had to explain and start over several times. Nobody takes ownership of issues.
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Ron Shuttleworth
(@resthink) reported
@Rogers internet down again. several dozen times since July. Third world service. @JustinTrudeau you want to protect these fools from competition? @PierrePoilievre fix this.
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Kimmy GGM
(@kimmyggm) reported
@RogersHelps We contacted you at 8:45a and were told you were having signal issues in our neighbourhood. My sister, 20 km away, experienced it too. I will be reaching out tomorrow if/when it continues.
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Cam Mellick
(@mellickc) reported
@Sportsnet @Rogers @DavidAmber Fix your damn screen flickering during the leaf games, was the same last game!! Unwatchable