Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 10/10/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (5%)

    Phone (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, North York, Maple, Scarborough, Richmond Hill, Woodbridge, Vaughan, Etobicoke, Thornhill, King City, North Park, Concord and Unionville.

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City Problem Type Report Time
CanadaMarkham Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Wi-fi

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?

  • axwong AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • 2jehan Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • khala_naturals Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

  • gastonl GastonL (@gastonl) reported from Toronto, Ontario

    @RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps is there another service interruption???

  • MalaMoragain Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported from Toronto, Ontario

    After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • AmandaRisser1 Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicola_Tweets Nicola (@Nicola_Tweets) reported

    @RogersHelps my rogers ignite modem has no internet connection. I've tried all the restart and power off tricks. Help?! It's been an hour now.

  • FinalWaltz1 FinalWaltz (@FinalWaltz1) reported

    @TeslaGoesPlaid @ember_november @Rogers That's funny because the rural communities would have the lowest costs for putting down the infrastructure. Fiber is very cheap and once it's down any improvements exclusively comes from new transmission from source. It's still light in a glass tube

  • leaderofearth2 leaderofearth (@leaderofearth2) reported

    @Rogers Rogers brpadway at Arbutus ripped me off for a cell phone. Best Buy also sold me crap phones. They tried to keep Chip card too. Pacific Centre. The Jewish dude. Total rip off.

  • Kelly04871042 Kelly (@Kelly04871042) reported

    @RogersHelps I tried to get it taken care of then it only got larger when it was scam in the first place you guys no nothing about customer services you just steal steal from ppl disgusting!!

  • LeoPopiel Leo Popiel (@LeoPopiel) reported

    @Rogers Monopolies are bad. You already team up with Telus and Bell to price gouge, I can only imagine what things would be like with shaw in your portfolio.

  • jonikagriffin Jonika (@jonikagriffin) reported

    @RogersHelps Is there an internet outage in the west rouge area of Toronto? No amount of modem restarts seem to work 🙃

  • brokenfinger4 brokenfinger (@brokenfinger4) reported

    @Rogers Every year my cell service costs more. This should help, right? Hahahahahahahhaahahahahahb

  • SarcasticCan sarcastic canadian ☘️ (@SarcasticCan) reported

    @Rogers Why don’t you take your huge cell phone profits and use it to help Canadians instead of helping your shareholders and C suite staff

  • TeslaGoesPlaid TeslaGoesPlaid needs #Starlink (@TeslaGoesPlaid) reported

    @FinalWaltz1 @ember_november @Rogers Unfortunately broadband/fiber will never be an option for many Canadians outside big cities or towns. It's not economically viable. #Starlink is the only modern high speed option for Canadians with only Satellite internet, or hobbled or non-existent cell service.

  • AlbertKandie Al Kandie (@AlbertKandie) reported

    @CalfCorset @youseepeeYYC @Rogers Which idiot?