Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Toronto county, Scarborough, Richmond Hill, Concord, and King.

City	Problem Type	Report Time
Toronto	Wi-fi	5 minutes ago
Toronto	Internet	1 hour ago
Markham	Internet	2 hours ago
Toronto	Internet	15 hours ago
Toronto	Internet	18 hours ago
Toronto	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  maria lopreiato (@MariaMlop13) reported 36 seconds ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 7 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  addey (@addeyxx) reported 8 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 9 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

• 
  JodyBerkes (@jodyberkes) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps I am in north york Bathurst and sheppard my internet is down.

• 
  Regina Corpuz (@corpuz_regina) reported 16 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Nunya Biznez (@GwapogiTalaga) reported 18 minutes ago from Toronto, Ontario

  @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

• 
  Geoff Owen (@thisisgeoffowen) reported 23 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Anthony Chien (@anthonychien) reported 27 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  Mark Orlan (@MarkOrlan) reported 29 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Dani (@Dani_official13) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  Jill McLean (@Mysticalbug) reported 30 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Stacey Morrow (@LegalMama22) reported 34 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Tibursio (@TibursioHeals) reported 37 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 43 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  pumpkin spiced meh. (@marmalade) reported 43 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  Jessica Edwards (@sometimeslola) reported 50 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Adnanas 🐻 (@Comradnan) reported 52 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 53 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Samantha (@eastyorkcycle) reported 55 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NLSN (@itsNLSN) reported 5 minutes ago

  @RogersHelps Got the cord but unfortunately the modem itself seems to be the problem. We have a technician scheduled for saturday. Preciate you guys reaching out <3

• 
  Jennifer Leigh (@WriteLinesInk) reported 7 minutes ago

  @RogersHelps And it's connecting families God damn it. Not connect 4 success. No wonder U can't report my participation. You as a company think you walk on water and create your own rules and your own programs and damn the torpedoes and Full Speed Ahead. You don't give a flying who to reality

• 
  @HolyDegenerate (@RandySaretzky) reported 9 minutes ago

  @Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point

• 
  x-Pete Bauer (@OhYesICanada) reported 11 minutes ago

  @RogersHelps been without internet and tv for over 5 hours. Can’t get through by phone and the AI chat is no help.

• 
  NeverTrustPoliticians (@onlyafewcows) reported 11 minutes ago

  @Berniceness @Rogers Bell ‘Canada’ was quite rude too, when i asked what country they were phoning me from.

• 
  James MacDonald (@jimmymac6685) reported 11 minutes ago

  @Rogers I called to cancel my cable /internet bc I’m moving to part of ON Rogers doesn’t service & customer service tried 5 times to sell me tv/internet plans!! I am moving! After 50mins says she can’t cancel my plan and I have to call back on the exact day I want it canceled🧵

• 
  Cody Tilbury (@TilburyCody) reported 14 minutes ago

  @RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence

• 
  Mat 🇨🇦 (@DakRookie) reported 15 minutes ago

  @Berniceness @Rogers I agree, but for context, when Americans called Sprint/Nextel help line years ago they were actually calling me in Ontario Canada. These giant corporations just outsource everything to lowest bidder. Been going on for years.

• 
  maro (@filteredhummus) reported 16 minutes ago

  @baramilmokadasa @Rogers Been on hold for 40 mins, touch w alfa would never do this to me 😔💔

• 
  MiaCulpa (@ms_culpa) reported 21 minutes ago

  @RogersHelps 2nd day of service interuptions. Waiting on hold for almost 30 minutes trying to reach tech support. I need internet to work. What is going on and why am I left on hold for so long? #Rogers