Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 03/20/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, Scarborough, North York, Thornhill, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaMarkham Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps well at least now everything is going via yahoo mail and I never watched TV from my Dell desk top computer

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps this is really horrible what is happening to me for such a long time ..

  • Lambretta_Pizza Lambretta Pizzeria (@Lambretta_Pizza) reported from Toronto, Ontario

    Our phone system is down today and @Rogers doesn't understand what urgency means. #SmallBusiness @RogersBiz please use our website to contact us thru email or make #reservations on our site. Thanks for understanding

  • talkitytash Natasha W (@talkitytash) reported from Toronto, Ontario

    @RogersHelps sucks cost $7 extra called so oh well i have popular tv package so i dont really have enough if i ordered it but i was wanting to watch b/c yes it looks scary hense the name but @DonnieWahlberg hosting it

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers @RogersHelps We are STILL having problems with our internet. We did all the tests you suggested. It's not our problem. YOUR modem, when connected directly to a laptop is 1/2 the Gig we are paying. #FixThisIssuePlease

  • MathewTsang Mathew Tsang 📷 (@MathewTsang) reported from Toronto, Ontario

    @Rogers please fix @FoodNetworkCA. It’s been a blank screen for over a day. It’s happened twice in the past few weeks thanks.

  • WayneRodriguez Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @Rogers I'm a new customer and I am already regretting signing up with you. I was promised a home installation today for my Ignite plan between 8 am and 10 am and no one has showed up yet.

  • leciagonsalves Lecia gonsalves (@leciagonsalves) reported from Toronto, Ontario

    When I signed up for Rogers Ignite TV @rogers I explicitly asked if something happens where I have to cancel the service, would I still maintain my email address & I was told yes by the sales person. Today I’m being told something else. #sofrustrated!!!

  • revdeepington Yagna Vudathu (@revdeepington) reported from Toronto, Ontario

    @RogersHelps help me find a $60/10GB deal pls, I’m dying in this crazy expensive cell phone plan market

  • BigBuddah2019 Felix 🇨🇦 (@BigBuddah2019) reported from Toronto, Ontario

    @RogersHelps The issue def started after i got the bank from the no name place. Sitting at Wimpy's diner & saw my screen was flashing & not charging like I was hoping for. The type C that came with it, im using it on the head attached to my wall

  • gustsourapis_ gus tsourapis (@gustsourapis_) reported from Toronto, Ontario

    @Rogers third outage in less than a month. This is terrible service.

  • stjamestownfire Displaced Residents of 650 Parliament (@stjamestownfire) reported from Toronto, Ontario

    @nejsnave @RogersHelps @normsworld @AnnaWas59994631 @rehan408 @k1ng__b @NMehari @OnElectionDay @ProjectHorizon_ @claire_floody @Mirandanthistle I understand. This was one of my biggest concerns after the fire. I knew people would have issues with the cable company.

  • BigBuddah2019 Felix 🇨🇦 (@BigBuddah2019) reported from Toronto, Ontario

    @RogersHelps Hi im now having issues where my phone is suddenly activating the voice assistant

  • SweeetMariee Marie Zee (@SweeetMariee) reported from Toronto, Ontario

    @RogersHelps we’re not a customer but just had a rep knock on our door despite our large “no soliciting” sign.

  • stjamestownfire Displaced Residents of 650 Parliament (@stjamestownfire) reported from Toronto, Ontario

    @RogersHelps No problem. I'll tell him to contact you. PS - this has been a recurring issue for residents of #650Parliament

  • caullyn Caullyn D. Godfrey (@caullyn) reported from Toronto, Ontario

    Dammit @Rogers The Jay's are terrible, and now Rogers Navigator on demand is the worst service too. Good job. #fixyourproducts

  • mycats7223 jean (@mycats7223) reported from Toronto, Ontario

    @RogersHelps cant use "robokill" app. My carrier doesnt support "conditional call forwarding". US carriers do.

  • bruixilatina bruixa (@bruixilatina) reported from Toronto, Ontario

    @RogersHelps I was watching on my smart tv and suddenly the connection was lost and my Tv is connected through Ethernet cable so I assume it’s a network isssue and not my modem.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers my profile has been created. However someone else may have it .. hopefully Dell can address this issue For I live on this I phone .. things are created from the web

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ErinPrisciak ErinPrisciak (she/her) (@ErinPrisciak) reported

    @RogersHelps I tried phoning but I was on hold for a while. Hoping it’s a systems issue that will work itself out.

  • yeghousecat HousecallsHousecats (@yeghousecat) reported

    @SAndersonshpk @Rogers Telus no better - Looong wait for help, equipment doesn’t work, etc, etc … All Canadian Telecommunications companies SUCK

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @SAndersonshpk @Colleen90544980 @Rogers We found it easier to let the the Costco reps deal with it. They have a direct line to Rogers support. Go in & talk to them. Bring your receipts.

  • ErinPrisciak ErinPrisciak (she/her) (@ErinPrisciak) reported

    I ******* hate @Rogers @RogersHelps Internet isn’t working in cabbagetown, is it just me or a larger issue we will never know because they don’t pick up their phone ironically.

  • izzyw99 iz 🇵🇸 (@izzyw99) reported

    @RogersHelps is your internet down in Mississauga?? it says the ignite gateway is offline??

  • underbite Underbite (@underbite) reported

    @SAndersonshpk @Rogers File the complaint anyway. They should know about it and it costs Rogers a lot of money.

  • CanmoreRobb Robb Aishford, REALTOR®️ (@CanmoreRobb) reported

    @SAndersonshpk @Rogers The first error was going with Rogers. I learned that back in 2004 and will never again.

  • LyndseyWhale Lyndsey Whale (@LyndseyWhale) reported

    @RogersHelps So I DM you and now what? My home security system is still down because your poor service. Where’s the compensation for that?

  • Sflet1717 leafgirl (@Sflet1717) reported

    @RogersHelps No service. Live in Yonge and Sheppard area in Toronto. What is going on

  • Gastiva1 Gastiva (@Gastiva1) reported

    @SAndersonshpk @Rogers I just tell them that I need the angry customer line or I move my business. I give 10 seconds and I count down. They get me someone pronto.