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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Thornhill, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 19, 9:47 AM EDT.
  • 62% Internet (62%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 8% TV (8%)
  • 5% Phone (5%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Richmond Hill, North York, Markham, Scarborough, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

CityProblem TypeReport Time
Toronto Wi-fi 4 seconds ago
Toronto Total Blackout 13 hours ago
Toronto Internet 13 hours ago
Toronto Internet 14 hours ago
Toronto county Wi-fi 15 hours ago
Toronto Internet 17 hours ago

Nearby cities with recent reports

Toronto

117 recent signals

4 seconds ago
Toronto county

11 recent signals

15 hours ago
North York

4 recent signals

24 hours ago
Markham

3 recent signals

2 days ago
Richmond Hill

2 recent signals

18 hours ago

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • AphroseMusic
    APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Dwit3d
    DWIT 3D & Laser (@Dwit3d) reported

    @Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!

  • HOPP7727
    Hopp (@HOPP7727) reported

    @RogersHelps They said they “promise to contact me when this issue is fixed” I am still waiting, and losing confidence they will in fact keep their promise. He even took my contact info if you believe it.

  • StormSilvawalk1
    Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported

    @RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps @cdormsy You guys farmed out your customer service to sub par company that frankly doesn't give a shot if they help anyone or not, bait and hook then who cares right? Send them to AI chat bot or leave them on hold until frustration pays you up.

  • big_dog87
    Andrew (@big_dog87) reported

    @TPS_32Planner @Rogers Why are you paying that much for Rogers? That's literally more than 2x what I pay for their 2Gbps service

  • PistolP50122591
    Peter 🇨🇦🇮🇹 (@PistolP50122591) reported

    @RogersHelps TV's are all fine. It happens on all the TV's I have. It is definitely a Rogers issue. To rectify the problem I have to unplug the ignite box and reconnect it and then it reloads and works. Sometimes I have to it multiple times.

  • VerywellSeido
    Seido verywell🇨🇦 (@VerywellSeido) reported

    @RogersHelps Why don't you allow cancellation via chat? With chat, we can use translation to discuss things. Don't you feel sorry for me? Do you know there are many people in the same predicament as me? I'm in so much trouble, and you won't help me?

  • nickl007
    NickL (@nickl007) reported

    If the power is out, no wifi obvs, why are my data/5G and LTE feeds not working or updating? Why can i use the internet like normal all of a sudden just when i need it? @rogershelps @rogers This post may not even go as its not showing me much.

  • bobmcdoogal
    Bobmcdoogal🐀 (@bobmcdoogal) reported

    . @RogersHelps internet down in Ottawa. When is it going to be fixed?

  • lzack
    Laura Zacharuk (@lzack) reported

    @Rogers day 4 still no internet. No one can seem to figure out the issue.