Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 5 outage signals in the last 24 hours around Thornhill, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 10, 11:11 AM EDT.
- Internet (66%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (6%)
- E-mail (3%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Markham, Richmond Hill, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Toronto
|
Internet | 12 hours ago |
|
Toronto
|
Internet | 15 hours ago |
|
Toronto
|
Internet | 22 hours ago |
|
Toronto
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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E_Rozie (@E_R0z1E) reported from Toronto, Ontario@RogersHelps Already spoke to Support, yet another outage for Toronto
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there an outage in downtown Toronto?
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Alicia (@CuteBabyBella26) reported from Toronto, Ontario@Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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APHROSE (@AphroseMusic) reported from Toronto, OntarioBeing on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler "Nine Toes" (@Valomir) reported@RogersHelps hey there, internet seems to be down in Calgary's Sunalta and at least one surrounding community. Has been since approx. 2:30 am. Any news regarding this?
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Lori Bird 🇨🇦 😷 💉 (@lorianebird) reported@kcporteous @Rogers has the absolute *worst* chatbot. Totally useless every time I’ve tried using it.
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Darren Gudmundson (@BrianOakely) reportedAt, that's it. Have been online either through dial-up @1200 bps through 100 Mbps, giving up on a home connection. @Rogers won't replace the line they say needs replacing and they run so much interference, Teksavvy doesn't even work. Off to cancel @rogers cell.
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Nadalie (@nadaliebardo) reported@RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?
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Georgiana Balanica (@GeorgianaB83826) reportedHey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!
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Norm Ally (@Norm_Ally12) reportedWhy is @Rogers so bad lately . Dropped calls, slow data, late/delayed incoming messaging? Despicable considering the cost of their services
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Lord Thunder (@TheLordThunder) reported@FierySharky @Rogers @Sportsnet A lane seems to be opening for a local sports news network to emerge. I'm not listening to Leaf hype all year, that's for sure.
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LVNTHEDRM (@Adams11Colin) reported@RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.
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Budman (@Uncle_Jed_1) reported@RogersHelps @Rogers @Shawinfo August 2026... and they're still playing the wrong version!!! On top of that Canadians couldn't watch the Hlinka Gretzky Cup Gold Medal Hockey Game on Saturday without buying a special package, regular cable didn't carry it! How pathetic is that! And channel 159 still SUCKS!!!
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Not Jesperi (@cakeeater74) reported@FierySharky @Rogers @Sportsnet He sucks at his job he evaluates goaltenders like it’s still the 90s