Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/30/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Scarborough, Thornhill, Markham, Richmond Hill, North York, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaVaughan Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • danieglover Danie Glover (@danieglover) reported from Toronto, Ontario

    @RogersHelps internet is down near liberty village. is there an outage?

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • sjpompa sandra J pompa (@sjpompa) reported from Toronto, Ontario

    @Rogers Classic move in giving loyal customers the WORST service

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @Electronic_JT @Rogers I'm down too and I'm a chatr customer! Hate that so many are experiencing this but I was worried something was wrong with my account!

  • tdelios Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    Fix your **** @RogersHelps

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

  • rarc602 Raphael (@rarc602) reported from Toronto, Ontario

    @RogersHelps Internet is down in the M3M Postal code.

  • ThatCanadianSOB ThatCanadianSOB (@ThatCanadianSOB) reported from Toronto, Ontario

    I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • yusuf_dawood Yusuf (@yusuf_dawood) reported from Vaughan, Ontario

    @RogersHelps is there an outage?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KrunalPatel2609 Krunal Patel (@KrunalPatel2609) reported

    @Rogers @RogersHelps customer service number takes 42 minutes to talk with representative, what is the speediest way to contact, home internet is down since an hour in Brampton… is anyone reading this???

  • jaysfaninwhite 𝗮 𝗕𝗹𝘂𝗲 𝗝𝗮𝘆𝘀 𝗳𝗮𝗻 𝗶𝗻 𝘄𝗵𝗶𝘁𝗲 (@jaysfaninwhite) reported

    @RogersHelps who do I call to set up the phones that you sent me SIMS for. I've switched over my service but so far am unimpressed with this process being so vague.

  • zer57611280 zer (@zer57611280) reported

    @Rogers the ******* ***** didn’t let me talk. She talked so much and kept cutting me off I was so calm and polite. What ******** is this? Rogers said I was to get a $300 gift card and I NEVER GOT IT. She just went off on me instead of LISTENING with her EARS.

  • DorkFrom ORK from Dork (@DorkFrom) reported

    @RogersHelps Two years of harassment over something that I was not legally responsible for! Rogers Fido harassed me for two years! I am elderly disabled sick! His this the new customer service? Harass sick elderly people to pay something they are not responsible for! Good will removed bill!

  • 07428cd6754f4fb Krunal Patel (@07428cd6754f4fb) reported

    @Rogers home internet is down in Brampton.. is there any issues in network???

  • semharism Semhar (@semharism) reported

    @RogersHelps is there a reason why every morning this week our cable and internet is down for an hour? Without fail.

  • humantorch scott kosman™ 😷 (@humantorch) reported

    @RogersHelps I upgraded two phones in store this week but was told I have to phone to get return kits for the old devices. I was just cut off from your support person after 20 minutes on hold and I don't have time to call back. Can I do this another way?

  • sandie8979 Sandra Phillips (@sandie8979) reported

    @RogersHelps any idea how long until the technical issues on the website are fixed? trying to set up my flex channels for my new pkg and can't. going on 3 hours now

  • KrunalPatel2609 Krunal Patel (@KrunalPatel2609) reported

    Poor customer support @Rogers @RogersHelps

  • lynnacovey Lynn McDonald (@lynnacovey) reported

    @Jdcollinscpit @Rogers I'm having issues too, with Primus, they told me it's a Roger's Issue. Working from home and not being able to work sucks. *also in Clarkson*