Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Internet	2 hours ago
Scarborough	TV	3 hours ago
Toronto	Internet	9 hours ago
Toronto	TV	9 hours ago
Toronto	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  CHANDORA_pk (@pkchandora) reported 7 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Jessica Edwards (@sometimeslola) reported 9 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Wolf of Bay Street (@_raystackz187) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  AndreMatthewGordon (@andrematthewg) reported 14 minutes ago from The Beaches, Ontario

  @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

• 
  addey (@addeyxx) reported 15 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  Todd L Smith, CET (@calltoddsmith) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  Mark Orlan (@MarkOrlan) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Andrew Peebles (@ajpeebles) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 27 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Lauren Souch (@laurensouch) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  CHANDORA_pk (@pkchandora) reported 39 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 42 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Angel Macellones (@macellonesangel) reported 49 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Mark Orlan (@MarkOrlan) reported 52 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Space & Defense Sector (@SpaceSector001) reported 53 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 54 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

• 
  ReWoman👠 (@REWoman) reported 55 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Regina Corpuz (@corpuz_regina) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@investwithjohny) reported 9 minutes ago

  @Rogers Why are wait times for tech support over an hour !? Do better or at least proactively notify customers that there are tech issues. 🫠

• 
  Nico Maladonna (@CheeseBullets) reported 9 minutes ago

  @Rogers You morons. Fix this. Woke up at 3am for this. #opengolf @BobWeeksTSN @TSN_Sports

• 
  Zara Smiles (@ZaraL) reported 10 minutes ago

  @Stevest48366771 @REWoman @Rogers Both Rogers and Bell is down for me now. At least at bell I got a customer service representative trying to fix it. 2 hours on hold with Rogers for an automated voice to tell me to call back later.

• 
  Jamie Mitchell (@realJ_Mitchell) reported 11 minutes ago

  @RogersHelps I’ve been trying to cancel my service since the start of the month. Impossible to do when no one picks up OR the system hangs up on me. And I can’t cancel in your stores.

• 
  Howard Bailey (@howardruns) reported 12 minutes ago

  @Fidomobile & @Rogers, UR mobile customers would appreciate U configuring customer service support queues 2 call us back, rather than have us wait on the phone for extended periods of time (unless U call first thing in the morning) Please add your hours to after hours recording

• 
  Gord Jones (@JonesyGord) reported 14 minutes ago

  @RogersHelps Why would I waste my time if you can't see what your own network is broadcasting? @OLG_CA @CRTCeng

• 
  Leonardo Ronca 🇮🇹🇨🇦🇭🇷 (@RoncaLeonardo) reported 15 minutes ago

  @RogersHelps I'm trying to set up my Rogers account. Won't let me do it online and every time I call it says your busy and you hang up. I'm seriously getting pissed and I'm two steps away from cancelling everything

• 
  Amanda (@copperfoxx) reported 16 minutes ago

  @RogersHelps Internet via Rogers w Shaw. It’s been an issue since Roger’s took over, doesn’t matter if I try the site, app or with an agent. I use visa debit. It’s only with Shawgers that I have this issue I don’t have an issue with using my card to pay with any other site or service. 1/2

• 
  Angela Mason (she/her) (@_AngelaMason) reported 22 minutes ago

  @Rogers Rogers-Shaw internet is down in Vancouver. The chat function is useless for reporting it.

• 
  Canadian Rositta 🇨🇦 (@wheresrosinow) reported 23 minutes ago

  @Rogers after daily phone calls since July 2,numerous tech visits the problem is still active. Internet cuts in and out yet your monthly bill manages to arrive. I'm at wits end ready to throw everything in the trash & call Bell.