Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 7 outage signals in the last 24 hours around Thornhill, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 11, 4:39 PM EDT.
- Internet (65%)
- Wi-fi (14%)
- Total Blackout (8%)
- TV (6%)
- E-mail (3%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Markham, Richmond Hill, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Toronto
|
4 hours ago | |
|
Toronto
|
Internet | 22 hours ago |
|
Toronto
|
Internet | 23 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Andrew Peebles (@ajpeebles) reported from Toronto, Ontario@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@RogersHelps rogers Internet is the worst ever!!
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Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario@RogersHelps I take that back. Icon shows connected, but it's still down
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario@RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies
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pumpkin spiced meh. (@marmalade) reported from Toronto, OntarioDown again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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Dededacosta (@Dededacosta11) reported from Toronto, Ontario@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chinook 💨 (@northernchinook) reported@RogersHelps Rogers hung up on me literally 6x. Abysmal customer service.
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dl (@redrock1867) reported@RogersHelps @rogers as a client, it is unacceptable internet has been down for over 12 hours & Roger’s has unprotected critical internet infrastructure. Roger’s having no redundancy in case of outages is unacceptable & embarrassing for this company
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Shawna R (@shawna_r80) reported@RogersHelps After waiting on hold 2 hours, we got disconnected and he never called me back. No service ticket number for me to check.
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🔥Zukky💻🔥 (@zukkyzee) reported@sendmegoodsongs @Rogers No Lol. Downtown is definitely not fine. I'm Downtown and there's outage here.
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morten paulsen (@mortenpaulsen) reportedIs anyone else having email problems with @Rogers / shaw today?
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Surya Mankotia (@MankotiaSurya) reportedAbsolutely worst customer service experience with @Rogers @RogersHelps. Moved to a new house a week ago and still have no internet because I’m stuck in a loop of waiting on hold for 2–3 hours daily just to have the line disconnect. Please reach out.
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Sheila🇨🇦C (@SheilaC17730851) reported@RogersHelps @sabumnim263328 And wait for two hours? Your customer service is deplorable
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Matthew Milligan (@towerguymatt) reportedHey @Rogers your tower at Minnicock Lake is not working
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Bubba the Dog. (@eltigrethetiger) reported@NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service
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Silas Smith (@neufmille_hal1) reportedWatching local TV over the air via antenna because @rogers outage all over #YYC Great picture quality but the content is dreadful