Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Markham, Stouffville, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Susan Finkler
(@fink_miss) reported
from
Toronto, Ontario
@RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage
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Rafael Dourado
(@rafadourado21) reported
from
Toronto, Ontario
@Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Dan Grant
(@BrewScout) reported
from
Toronto, Ontario
Another @RogersHelps outage. Another afternoon losing sales.
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John Paillé
(@johnpaille) reported
from
Toronto, Ontario
I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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tanya
(@mamma_tanya) reported
from
Toronto, Ontario
My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.
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#TIFFANY
(@always_xo) reported
from
Toronto, Ontario
This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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Chris B
(@Worldisart) reported
from
Toronto, Ontario
@RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively
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CONSERVATIVEdotTO
(@CNSERVATIVE_TO) reported
from
Toronto, Ontario
Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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Khala Naturals
(@khala_naturals) reported
from
Vaughan, Ontario
Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sarah
(@punkwich) reported
lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
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The Kid
(@mertzy3) reported
@Rogers Always the same story with the garbage service. Literally have a text chat from an employee saying the package is “the same” now all my channels that I watch are gone. @bell what can you do to help hook me up? #rogers #terrible #CustomerService
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⬜Justin Credible ⬜
(@Down_2_Tweet) reported
@RogersHelps The account was cancelled the end of last month. Iy's a Sierra Wireless aircard, or what you used to call a rocket hub that stopped working on your network.
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Mike Goodreau
(@mgoodreau93) reported
Hey @TELUS think maybe in southwestern Ontario we could get some better service? I’m dropping calls in the middle of my yard with nothing overhead blocking reception……. Been like this for a while now, nothing new… maybe @Rogers or @Bell can hook my buisness up better??
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Uttam
(@ujvaghasiya64) reported
@Bell Very poor service by bell, cancelled my service with out telling and increased my plan rate without informing. Scam a very big scam by increasing price without informing from preauthorised payments. Very unprofessional unethical experience. @Virgin @Rogers
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Sandeep
(@DarthLink01) reported
Streaming service cable or satellite or TV As an app And can save company money on everything from service providing to hardware costs? @BELL @Rogers
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Kndrew Aamuf
(@andrewkamuf) reported
@Rogers we have a cable line down across our street. The town sent Bell but it’s a Rogers line. It’s causing a hazard. Been on hold to try and reach support for over 5 hrs. Can someone contact me or please just open a ticket? 60 Machell Ave Aurora
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Spart1atis
(@Spart1atis1) reported
@Rogers buyers remorse. After 48 hrs as a rogers customer. I'm begging @Bell to go back. Rogers keeps me on hold for 2 hours to speak to a live person in another continent. Absolutely brutal
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Johan
(@Johanfriesen) reported
@Rogers almost impossible to get a Rogers support agent on the phone. 📱today is my 3th try, wasn’t successful in the first 2 tries even after being on hold for 15+ min, once a great phone company now it’s not so great anymore. Time to switch to Vell, @TELUS or @ATT
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Sandra A
(@Sandy_DEWfan) reported
@Fidomobile hey Fido thought when there’s an outage my cell should work. Barely does with this @rogers outage today. One bar and I have tons of cellular data. 😡😡😡😡 funny it works here on x go figure!