1. Home
  2. Companies
  3. Rogers
  4. Thornhill
Rogers

Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Thornhill, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 11, 11:30 AM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Rogers

Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Toronto county, Markham, Scarborough, North York, Concord, and King.

CityProblem TypeReport Time
Toronto Total Blackout 19 minutes ago
Toronto E-mail 2 hours ago
Richmond Hill Internet 4 hours ago
Toronto Internet 15 hours ago
Toronto Internet 1 day ago
Toronto county Internet 1 day ago

Nearby cities with recent reports

Toronto

69 recent signals

19 minutes ago
Markham

6 recent signals

1 day ago
Scarborough

5 recent signals

3 days ago
Toronto county

2 recent signals

1 day ago
Richmond Hill

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • Dodda_Bull
    Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, Ontario

    Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Wizalters
    Trizent (@Wizalters) reported

    @RogersHelps Problem is the Rogers team on phone didn't know there was outage even though it apparently was reported hrs earlier. Was suggested I PAY for a tech to come out Sunday AM (in 3 days) even tho I told them 100s have no service it isn't just me. Supervisor refused to listen to logic.

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    @RogersHelps It’s Easier to telus and change providers than get service.

  • BellaKissBanuta
    Cross Fire (@BellaKissBanuta) reported

    @RogersHelps I noticed that you keep saying sorry to customers for not honouring your services. It doesn't make any sense because a customer cannot say sorry for not paying your bills, even if the quality of services is poor. Unfortunately, there is no incentive for that.

  • tkarontosports
    #1 Toronto Sports Fan (@tkarontosports) reported

    @MapleLeafs @Rogers Paid entrance to the draft party man lol worst company in sports. MLSE is why Toronto will never win another championship

  • WoodsW
    WoodsWhisperer (@WoodsW) reported

    @Berniceness @Rogers I see these tweets and it makes me feel sooo warm and fuzzy that I cancelled everything I had with Rogers 3years ago. I went from a gouging $200/mth rogers contract to a $40/cell phone and $200/yr TV service. Just calculate those savings! You can do it too!!

  • mzlovergirll
    RIRI (@mzlovergirll) reported

    Wtf is @rogers problem, why is the internet down for hours now? #toronto

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    @SmokingDandy @Rogers Where did you go? I only see 2 demons. Rogers & Telus. The other of the 2 duopolies. Rogers took over my acct from Shaw and said they don't support email and email vanished. No warning. Gone!

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps hello I need help. No one is following up with me when I submit to make a complaint via the Roger’s contact form.

  • NishitDey1
    Nishit Dey (@NishitDey1) reported

    @RogersHelps See this is what i was saying... instead of actual help just avoiding the problem... you would have jumped in if i was new customer.. Thank you for proving this. ... worse after service

  • Kevin_Salmon12
    Kevin Salmon (@Kevin_Salmon12) reported

    Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan