Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/21/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Richmond Hill, Toronto, King City, Woodbridge, Vaughan, North York, Scarborough, Markham, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaRichmond Hill Internet
CanadaToronto TV
CanadaToronto Internet
CanadaRichmond Hill TV
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • gruz1n96 Michael (@gruz1n96) reported from Toronto, Ontario

    Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.

  • i6Hitman Roger Roecken (@i6Hitman) reported from Toronto, Ontario

    I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds

  • coulls (ノ°Д°)ノ︵ sןןnoɔ (@coulls) reported from Toronto, Ontario

    Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity

  • 1lilQtpie Laura (@1lilQtpie) reported from Toronto, Ontario

    @RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.

  • GeoffreyWiseman Geoffrey Wiseman (@GeoffreyWiseman) reported from Leslieville, Ontario

    @RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps services down in guildwood area of toronto. Please confirm.

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I exchanged email messages with someone about another bad experience recently.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration

  • gmansilla GM (@gmansilla) reported from Toronto, Ontario

    @RogersHelps internet down. Again. :(

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.

  • DomVitale63 Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.

  • Renaldo27819502 Renaldo (@Renaldo27819502) reported from Toronto, Ontario

    @Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • vincescarfone Vince Scarfone (@vincescarfone) reported

    @RogersHelps is there an update on this cell outage? It's bad enough you texted me a week before my bill was due to tell me I was late in paying and now this?

  • itsfrankiek Frankie Kennedy (@itsfrankiek) reported

    @Rogers wtf is going on ?!? Fix this **** now! Also credit everyone’s account ASAP and don’t call me one day after my bill is due you crooks

  • veedwg V (@veedwg) reported

    @RogersHelps Seems like a long time for an outage.

  • AdrienneMorency MissAdrienne (@AdrienneMorency) reported

    @Rogers You better fix this with the quickness and stop responding with your pathetic generic templates. People have missed entire days of work now thanks to your “little mishap” Get your s**t together. 🙄

  • AliasApps Alias Apps (@AliasApps) reported

    So the @Rogers network is down (calls and sms). We are trying to turn on WiFi calling, however that needs a SMS verification code ... and since network services are down ... well.

  • Kimberlyhautumn KH (@Kimberlyhautumn) reported

    @th3barDrlnking @RogersHelps Satellite is down rice won't help

  • kozytoez Kozy® (@kozytoez) reported

    @RogersHelps Some like everyone this is total bs fix it

  • TheRadisa Nigel Radisa (@TheRadisa) reported

    @RogersHelps The Jays better sign every damn free agent next winter to make up for this

  • Gwidhw EL ❤️ 🏳️‍⚧️ (@Gwidhw) reported

    @Rogers @RogersHelps @jennaamxo Awful that our cellular service is down, but I'm sure Rogers isn't happily and idly sitting by, purposely losing money/customers. Emergency services still work, but you cant hang-up or they won't be able to call back. Worse for people who use it for work.😕ANY reason or ETA..???

  • lyds_w lyds-- (@lyds_w) reported

    @RogersHelps Just looked at my phone and noticed I jumped over to AT&T network and am roaming. I better not be getting any roaming charges because you couldn't get your network online.