Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: North York, Toronto, Markham, Toronto county, Richmond Hill, King, Vaughan, and Scarborough.

City	Problem Type	Report Time
North York	Wi-fi	10 minutes ago
Toronto	Internet	1 hour ago
Toronto	Internet	2 hours ago
Toronto	Internet	3 hours ago
Markham	Internet	3 hours ago
Toronto	Wi-fi	3 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Bill Paterson (@sandbagger13) reported 51 seconds ago from Humber Bay, Ontario

  @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 3 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  addey (@addeyxx) reported 9 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  maria lopreiato (@MariaMlop13) reported 19 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Mish (@mishd27) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  Christina Hronis (@icandykriss) reported 26 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  kasun (@kazZtr_) reported 32 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  Karen Lopez (@datachick) reported 38 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  SHA3arma-256.eth (@buttery_smoooth) reported 40 minutes ago from Toronto, Ontario

  Is the network down again? @RogersHelps @Rogers

• 
  E_Rozie (@E_R0z1E) reported 42 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  Chef Boehmer (@ChefBoehmer) reported 42 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 44 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  johnv☀️ (@johnv_eth) reported 44 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  Universnanth (@AlphaRomeo92) reported 46 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  Kristen Ridley (@KristenRidley) reported 47 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  ReWoman👠 (@REWoman) reported 48 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 48 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  Karen Lopez (@datachick) reported 52 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  ReWoman👠 (@REWoman) reported 59 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boris Slobodin (@bslobodin) reported 4 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Geoff aka Holdfast043 (@GeoffdBarrett) reported 6 minutes ago

  @RogersHelps I did indeed as it was a pretty bad job of customer support. I will gladly give it to you.

• 
  kakes (@kerrykakes) reported 9 minutes ago

  @Loveataurus @Rogers Drives me nuts. If I block a number why would they let it still leave a vm? Like make it make sense. So aggravating. Im thinking of changing carriers. I have 3 phones with "unlimited" data. The highest internet which seriously sucks *** goes out more than its on 1/2

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 9 minutes ago

  @JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.

• 
  Simos (@CMAK_R) reported 13 minutes ago

  @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

• 
  Howard Knopf (@howardknopf) reported 17 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?

• 
  Landon Creasy (@landoncreasy) reported 22 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.

• 
  Carrie Longbottom (@csboucher78) reported 26 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  Toronto Guy (@doubledouble416) reported 27 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)

• 
  A Nir (@Zeuxis00) reported 27 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.