Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, North York, Richmond Hill, Toronto county, King, and Vaughan.

City	Problem Type	Report Time
Toronto	Total Blackout	25 minutes ago
Toronto	Internet	3 hours ago
Toronto	Internet	3 hours ago
Toronto	Wi-fi	3 hours ago
Toronto	Internet	4 hours ago
Toronto	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  ReWoman👠 (@REWoman) reported 2 seconds ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  ReWoman👠 (@REWoman) reported 9 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 11 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  肥婆的树洞💭 (@sullisjinri) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  Karen Lopez (@datachick) reported 26 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  T. Longue (@tickylongue) reported 27 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Lindy Deckert (@LindyDeckert) reported 29 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 29 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 31 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Perry Schwartz (@PerryS33) reported 41 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 42 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 43 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  SHA3arma-256.eth (@buttery_smoooth) reported 48 minutes ago from Toronto, Ontario

  Is the network down again? @RogersHelps @Rogers

• 
  Modern Pundit (@sen127) reported 50 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Kristen Ridley (@KristenRidley) reported 53 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  rr. (@iamdieroiramor) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Geoff Owen (@thisisgeoffowen) reported 55 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  APHROSE (@AphroseMusic) reported 56 minutes ago from Toronto, Ontario

  Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

• 
  kasun (@kazZtr_) reported 60 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jd (@ProfesorRefer) reported 60 seconds ago

  @JayGenXer @Rogers I refuse to ever deal with them, the worst company ever.

• 
  Tony (@Tony45190554669) reported 3 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 4 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported 5 minutes ago

  @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.

• 
  wole (@awoleworldwide) reported 12 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  James Hughes (@JHughes681) reported 12 minutes ago

  @BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.

• 
  Paul Alberstat (@alberstat) reported 13 minutes ago

  @RogersHelps I have been on the phone on hold waiting for tech support for 1 hour, 54 minutes before I got a hold of anyone. Am I the only one that finds this outrageous?

• 
  ptsakani (@ptsakani) reported 14 minutes ago

  @RogersHelps there is a Damaged Outdoor Utility rogers Infrastructure Hazard . Need someone to come fix the problem in my backyard plus neighbours

• 
  DNA does not lie! (@dnadoesnotlie) reported 15 minutes ago

  @Bell_Aliant @Rogers As an unusual homebase customer, I happen to have Rogers TV and Internet and cellular service and I love their cellular service and their TV service is excellent I also happen to have Bell TV service, Internet service and landline service I do not think you will ever find that many customers who have those services from both companies so I can honestly give you a true opinion on them both The one thing about Rogers is that the majority of their employees are Canadian that means that they keep the Canadian dollars that are paid for their services in Canada. Keep Canadians employed and paying Canadian taxes. Bell, on the other hand has a majority of their employed staff outside of Country. They are sending Canadian dollars that are paid for a service in Canada to other nations and other citizens and other countries and other countries taxes that means those two dollars away from Canadians and away from the Canadian taxpayers when most honest Canadian people have to keep paying, however, the companies get around it Also, very unacceptable

• 
  The Impatient Tourist (@ImpatienTourist) reported 17 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK