Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/03/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, North York, Markham, Maple, Stouffville, Vaughan, Scarborough, Thornhill, Richmond Hill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

  • JamDelay James Deeley (@JamDelay) reported from Toronto, Ontario

    @RogersHelps I tried rebooting and I’d just lost service after about 30 minutes again

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

  • donnelly_b Brandon G. Donnelly (@donnelly_b) reported from Toronto, Ontario

    @RogersHelps I just received outage email. It’s a thing in my area.

  • emdeeinTO EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario

    @RogersHelps DMd you with an Ignite problem. Please check. TIA

  • NZPChasers NZP Chasers (@NZPChasers) reported from Toronto, Ontario

    @RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

  • AshChaChaHeels Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Just got a scam call in Toronto from an automated service claiming to be @RogersHelps and repeating something in Chinese! @RogersHelps needs to do something about this!

  • tboake2000 Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario

    @RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡

  • MrsSonyaVahidy Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario

    @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

  • divyamkaushi Divyam Kaushik (@divyamkaushi) reported from Toronto, Ontario

    @RogersHelps Yes still need help

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Service was back this morning. Thanks

  • 25th_Hour DV (@25th_Hour) reported from Toronto, Ontario

    @RogersHelps My internet seems to be down, and has been for the last 30 minutes and I have some very important work tasks that need to be completed online today.

  • crofts_kevin Kevin Crofts (@crofts_kevin) reported from Toronto, Ontario

    @RogersHelps I just can’t have any of my services fail at any time. I pay for them , they need to work with no explanation specifically during these times that we have to endure right now. @RogersHelps doesn’t help with the patronizing questions. Fix your end and I’ll pay on my end

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

  • JamesDalgarno_ James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario

    @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(

  • cal920c Calvin Ing (@cal920c) reported from Richmond Hill, Ontario

    @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

  • tboake2000 Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario

    So my @Rogers Ignite is down. Used my @Bell service to contact you. Got a COVID questionnaire even though your tech people won’t come inside anyway. Internet is essential in these times. I work from home and have to pay double as neither is reliable.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Evan_50 EP (@Evan_50) reported

    Hey @rogers, next time you decide to replace equipment in my neighborhood and cause an all day internet outage. Have some decency and respect for your customers and give them advance notice. Now I will loose a whole day's work because of your lack or communication.

  • ChelseaRulezzz Chelseaaaa (@ChelseaRulezzz) reported

    @Peter__jbt @Rogers Same issue here in the US with the mega providers like Comcast- $$$.

  • OlimRidge Kevin (@OlimRidge) reported

    @RogersHelps My wife returned her cellular device to one of your physical locations. Her bill still shows $457 owing after 4 phone calls! Two months later! And after a representative confirmed Rogers received the phone! Terrible customer service. Please rectify.

  • karthick_sekar karthick sekar (@karthick_sekar) reported

    @KarenWiltse7 @RogersBiz @RogersHelps Rogers doesn't have any technician who is able to resolve a outage in 3 days, Maybe #rogers CEO or #rogers CTO are incapable of setting a technical team

  • HoneyGee523 Queen Gee (@HoneyGee523) reported

    @Rogers after all the bullshit from last year with service outages you have the nerve to increase my monthly bill for “improvements”. @JustinTrudeau needs to nationalize this service cause this is getting ridiculous.

  • AnamarijaZunic Anamarija Zunic (@AnamarijaZunic) reported

    @Rogers our entire neighbourhood has continuously since October had spotty internet. It took 10+ service calls due to incompetence to repair. Saturday again we had a 5h outage, the internet is now dropping AGAIN with an outage this morning. Why do you refuse to provide services?

  • AnamarijaZunic Anamarija Zunic (@AnamarijaZunic) reported

    @RogersHelps It seems to be exactly what Rogers wants. It keeps happening ? With no solution, tech support reading from generic scripts and third party techs coming out with no idea how anything works. DO BETTER

  • jtbrazier JTB (@jtbrazier) reported

    @RogersHelps We got an Update ... you are not expecting a resolution before mid March! Total BS! #RogersDoesNotHelp #markham #internet

  • Peter__jbt Y.P. Pull, Oy (@Peter__jbt) reported

    @RogersHelps The issue is yours. He's being told has to, by you.

  • Henny_VS Queen V (@Henny_VS) reported

    Is anyone else having issues with @RogersHelps wifi? Mine’s down, which means ALL of my services are down. They told me that it was a widespread outage, but a few neighbours I asked aren’t have any issues…weird.