Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Markham, Richmond Hill, Woodbridge, Scarborough, Maple, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Vaughan |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| North York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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D
(@DonN001) reported
@Sportsnet Is any Canadian really surprised by yet another @Rogers outage? #DavisCupFinals I hate this company so much!
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Jim May
(@JimMay99980521) reported
Seriously thinking of leaving @Rogers after spending more than two hours on hold. They say use Anna to get to a live agent but that's no use. I'm even wondering if they have any LIVE AGENTS. Paying double for my phone service is not a good deal and I need a new phone as well.
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Franco
(@repa0005) reported
@Rogers internet been down for an hour now. Is there an outage
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Lily
(@itsallforever) reported
@repa0005 @Rogers Same here, we have been having significant drops since yesterday morning and still no response whatsoever other than they cannot see any issues!!!! This is really frustrating @rogers
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Merve Akgun Dogan
(@merveakgundogan) reported
@Rogers it is almost 2023! Why does my internet cut out suddenly! Am I paying less that I must?!
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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MrBtweets
(@Mr_B_tweets) reported
@munakadri @Rogers What Canadian cell phone companies charge is an absolute disgrace. This is still terrible value for money compared to other international markets. No idea why there isn't federal legislation to force these companies to charge lower rates.
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The Travelling Barbie
(@travellingbarbi) reported
@rogers/ @RogersHelps ? Lol ROBERS. Has an offer, but doesn’t honour it when I go to process it. 🙃 unreal. Truly the worst company. PLUS expecting people to buy a new phone, wait 6 weeks to get the new phone, but give the old phone back in 30 days? Logic?????
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The Beat
(@sgbdrummer) reported
@runutz2021 @Sportsnet @Rogers WTF #SPORTSNET !!!!!! Biggest moment in Canadian tennis history and your satellite fails!!!!!! Brutal!!!
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TekSavvy Assistance
(@TekSavvyCSR) reported
@creatively_red @Rogers This definitely should not be a monthly event for you. We will do our best to find the root cause of the problem and get it resolved. -am