Rogers Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Markham, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, King City, Stouffville, and Rexdale.

City	Problem Type	Report Time
Toronto	Internet	5 hours ago
Toronto	E-mail	17 hours ago
Toronto	Internet	17 hours ago
Toronto	Wi-fi	17 hours ago
Toronto	Internet	1 day ago
Toronto	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Lord Daniel R. Wright (@DanielRWright) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

• 
  Ducky Smockton (@LFJTO) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps any outage reported in Toronto in the past hour?

• 
  Rishabh Sinha (@rishabh_snh) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.

• 
  𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎 (@BryanPassifiume) reported 14 minutes ago from Toronto, Ontario

  @rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?

• 
  daveinthebeaches (@daveinthebeach1) reported 19 minutes ago from Toronto, Ontario

  @Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.

• 
  Bloozx (@Bloozx_X) reported 23 minutes ago from Toronto, Ontario

  I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****

• 
  ... (@dietcokaine) reported 26 minutes ago from Toronto, Ontario

  Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

• 
  Rishabh Sinha (@rishabh_snh) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.

• 
  Trish Cassling (@trishca) reported 31 minutes ago from Toronto, Ontario

  Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

• 
  Trish Cassling (@trishca) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

• 
  Rishabh Sinha (@rishabh_snh) reported 35 minutes ago from Toronto, Ontario

  @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

• 
  Lord Daniel R. Wright (@DanielRWright) reported 42 minutes ago from Toronto, Ontario

  Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

• 
  Lobst3rDev (@Lobst3rDev) reported 43 minutes ago from Toronto, Ontario

  Is anyone else having issues with @Rogers right now? I've got no internet.

• 
  Dom (@domlee2010) reported 44 minutes ago from Toronto, Ontario

  @RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security

• 
  Rishabh Sinha (@rishabh_snh) reported 48 minutes ago from Toronto, Ontario

  @RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

• 
  Mario Antonio Alfano (@t_alfano94) reported 50 minutes ago from Toronto, Ontario

  @BarryDavis_ @Rogers I just switched over to Bell too Roger sucks

• 
  Jacqueline Loch (@jacquelineloch) reported 55 minutes ago from Toronto, Ontario

  HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

• 
  Lord Daniel R. Wright (@DanielRWright) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

• 
  Farhan Thawar (@fnthawar) reported 58 minutes ago from Toronto, Ontario

  @CanadaKaz Could be a hw problem @RogersHelps

• 
  Atiqa (@AtiqaM) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kimmy T 🇺🇦 🌻 (@KimmysHabs) reported 3 minutes ago

  @RogersHelps I have no cell service in Montréal (West Island). SOS only

• 
  Sheldon Kerzner (@sheldonbk) reported 4 minutes ago

  @TreeceBarry @RogersHelps Ours was only out for about half hour to an hour but it was irritating. What happened to the law requiring carriers to use competitors services when their networks are down, or is that just for 911 calls?

• 
  Liz (@whodahellislisa) reported 7 minutes ago

  @RogersHelps cable, internet and the home phone have all been down since 7am yesterday wtf ???

• 
  TREECE BARRY (@TreeceBarry) reported 7 minutes ago

  @Rogers @RogersHelps No internet service at Avenue Road and Eglinton, Toronto ... has been out for over three hours. Cannot login to my account as your website is just spinning! Any idea when this problem will be corrected? Need to WORK!!!!!!!!!!!!!

• 
  Sharon Campbell (@shacams68) reported 14 minutes ago

  @RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.

• 
  James Wilson (@Tirnanogh) reported 14 minutes ago

  @RogersHelps After the last big network outage, you folks talked a big game about network resilience. Why don’t you have generator backups for all of your cell towers? For many folks that’s their 911 access.

• 
  fade (@fadiisho) reported 17 minutes ago

  @Rogers you guys are thieves do you think people grow their money on trees I had to call you guys 7 times to fix my bell after paying over $300 my bill is still not fixed now I have to pay another $150 for your mistake I’ll make sure all my family cancel all Roger services

• 
  seymour1238 🇨🇦 (@seymour1238) reported 18 minutes ago

  @Rogers just talking to @Rogers. 1st was lucking English, 2nd was very "smart" and 3rd (Canadian) resolved my issue w billing. They (@Rogers) do have a problem w billing. I say Hallelujah w billing Rogers & Shaw. It will be a lot of mess and frustration. Maybe a new provider?

• 
  JoAnn Zuccala (@timecollective) reported 18 minutes ago

  @Jwlss @uarvish @RogersHelps Typical. They have absolutely no trouble communicating about billing or a data limit overage, but they can’t send an alert about an outage?! What a disgrace.

• 
  Sheldon Kerzner (@sheldonbk) reported 19 minutes ago

  Is there a #RogersOutage in Toronto now? All of our Rogers services are down except mobile except for mobile. I can't even log in to our Rogers account to verify if there's an Outage via @RogersHelps chat