Rogers Outage Report in Thornhill, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Thornhill, Toronto, Scarborough, Markham, Stouffville, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, North Park, King, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Thornhill |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Scarborough |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Van Thieu
(@VanGThieu) reported
from
Toronto, Ontario
@Rogers @RogersHelps Ignite TV service down. Internet service still available.
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Anthony Schulz
(@anthonyschulz) reported
from
Toronto, Ontario
@RogersHelps wondering if someone can help me with maybe upgrading my device.
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Carlos Carli
(@CarlosCarli) reported
from
Toronto, Ontario
Switched from @Rogers to @Bell based on a promise of faster internet speed. Disappointed outcome after just 24 hours. Bell might be faster since it uses finer optics, but their current hardware bottlenecks the wifi capabilities. I’m multiple tests with support tier 1,2 and 3
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Mathew Tsang 📷
(@MathewTsang) reported
from
Toronto, Ontario
@Rogers please fix @FoodNetworkCA. It’s been a blank screen for over a day. It’s happened twice in the past few weeks thanks.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps well at least now everything is going via yahoo mail and I never watched TV from my Dell desk top computer
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Santo Geraldo
(@SaintGerald2) reported
from
Toronto, Ontario
@RogersHelps why does the @WWE channel 512 and 397 suck so bad. It’s the same program repeated over and over and no updates on new programming @rogerstv
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Natasha W
(@talkitytash) reported
from
Toronto, Ontario
@RogersHelps sucks cost $7 extra called so oh well i have popular tv package so i dont really have enough if i ordered it but i was wanting to watch b/c yes it looks scary hense the name but @DonnieWahlberg hosting it
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Marko Ollonqvist
(@OllonqvistMarko) reported
from
Toronto, Ontario
@RogersHelps Thank you! This is how you show appreciation & respect towards your customer; it doesn't even matter that I'm no longer with you guys, but I sure will reconsider my decision after this. @Bell has a lot to learn from you guys; they only reacted when I made this a public matter.
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jazminn 🌱
(@jazminnhayes) reported
from
Toronto, Ontario
hi, @RogersHelps, just got off the phone with customer service... and they’d rather lose a year of sales (almost $900), than adjust a month of my bill by $40 to the rate that was promised me... ok 😂😂😂
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gus tsourapis
(@gustsourapis_) reported
from
Toronto, Ontario
@Rogers third outage in less than a month. This is terrible service.
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Caullyn D. Godfrey
(@caullyn) reported
from
Toronto, Ontario
Dammit @Rogers The Jay's are terrible, and now Rogers Navigator on demand is the worst service too. Good job. #fixyourproducts
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps this is really horrible what is happening to me for such a long time ..
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@Rogers I'm a new customer and I am already regretting signing up with you. I was promised a home installation today for my Ignite plan between 8 am and 10 am and no one has showed up yet.
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Marie Zee
(@SweeetMariee) reported
from
Toronto, Ontario
@RogersHelps we’re not a customer but just had a rep knock on our door despite our large “no soliciting” sign.
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Greg Hills
(@GHills6) reported
from
Toronto, Ontario
Manny Machado is getting $30M pervyear as part of his new Padres $300M 10 yr mega-deal. Meanwhile the moron @BlueJays - who, newsflash aren’t trying - are shelling out $35M per year for Tulo and Martin NOT to play for te #Jays You cannot make this shit up. **** you @rogers
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Lecia gonsalves
(@leciagonsalves) reported
from
Toronto, Ontario
When I signed up for Rogers Ignite TV @rogers I explicitly asked if something happens where I have to cancel the service, would I still maintain my email address & I was told yes by the sales person. Today I’m being told something else. #sofrustrated!!!
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Andrew Wadhwa
(@physioRock) reported
from
Toronto, Ontario
@RogersHelps really sad that you and the big 3 are choosing to raise the 10GB NO TAB plans now for no good reason. you know us customers have no recourse but to absorb it and just pay up. For the service we all get everyone knows we still pay really high fees as it is. #crooked
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Carrie-Ann Talbot
(@tweetyann88) reported
from
Toronto, Ontario
@RogersHelps is there a problem with ignite tv. My tv went black
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Glenn Steplock
(@realStepy) reported
from
Richmond Hill, Ontario
@RogersHelps Call was clear but certainly not professional... A delay when answering and odd they wouldn't know I am an existing customer..
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Yagna Vudathu
(@revdeepington) reported
from
Toronto, Ontario
@RogersHelps help me find a $60/10GB deal pls, I’m dying in this crazy expensive cell phone plan market
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Guy
(@DavidGuy_CAN) reported
@KellyAnneR_ @Rogers Break the cord. Go 100% streaming. We did and have never looked back. And you’ll save money.
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Jubylicious
(@Jubylicious_) reported
@8bitorcgaming @HogtownRoad @Rogers It’s apparently an outage and techs have been sent out to investigate. No ETA at this time.
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Ptyredcanuck
(@ptyredcanuck) reported
@RogersHelps Again, it is a universal issue, it's not the internet, it's not a specific device, it's not a specific household, it's only the new sportsnet now app launched in early October, so the question remains: are you working on a fix? It's been almost 2 months now
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Ash
(@Abasshhhh) reported
@RogersHelps your customer service team is horrible and literally no help at all.
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Didi Miesen
(@DidiMiesen) reported
@Rogers Will never, ever use Rogers ever again. The rip off - worst customer service company in the country!
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Leader of the Pack
(@Servant_of_Dogs) reported
@Rogers Ha I'm doing everything I can to get Rogers out of my houses. Not long now, just need to familiarize myself with the new android boxes & I'm calling to cancel. Done with that **** company
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Sumair
(@Sumaira43839218) reported
@RogersHelps Your teams needs to be trained well. First my account in cancceled by you then your customer care person was extremely rude and yelling. We call in to ask questions cus we dont know and this guys was screaming, another worse expereince. His name is kumayal from Kichener...
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TruDat
(@TruDatyoyo) reported
@RogersHelps GTA wide home internet problems have been going on for 1.5 days + ---- are all effected getting compensated. Work is at a halt and I don't see any mention from yall???
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B.Salami
(@vault_13) reported
@Forts2 @Rogers @RogersHelps you and I have to pay for the Rogers CEO court battle. if only the government would allow competition maybe we wouldn’t have this problem
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Chris Fortner
(@Forts2) reported
Totally disgusted with @Rogers @RogersHelps . Have been a customer for over 20 years spending thousands of $$ with them only to be ****** around. Not anymore! Service cancellation submitted...