Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/19/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • John_Size John Size (@John_Size) reported from Toronto, Ontario

    Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Toronto, Ontario

    @RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

  • redgate13 MISA T (@redgate13) reported from Toronto, Ontario

    @RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

  • Drey876 Yani (@Drey876) reported from Toronto, Ontario

    With their loyal customer bs @Rogers

  • DaveGatsby DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • meganksimpson Meg Simpson, MA, RN (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Guys i need your help! @RogersHelps

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps currently experiencing an outage in East York M4B3C6

  • ChrisLoganHomes Chris Logan (@ChrisLoganHomes) reported from Toronto, Ontario

    @RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp

  • pmisir Praan Misir (@pmisir) reported from Toronto, Ontario

    Just when I thought my @RogersHelps internet was back, it goes down again.

  • madrasgolti dinaker (@madrasgolti) reported from Toronto, Ontario

    @RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?

  • nmool1 Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps worst mistake ever getting the ignite tv. Regret it so bad

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TakeoffFox TakeOffFox (@TakeoffFox) reported

    Still no @RogersHelps cell service this is actually worse than 9/11 what is going on?

  • blackenrho Rhonda Hughes (@blackenrho) reported

    @Rogers Perhaps you should pick another day to promote your non service 🙄

  • Reposadist Sandy MacFadyen (@Reposadist) reported

    @thewirereport @Rogers This is bad-a ton of restaurants are running their pin pads on rogers cell service (luckily we still had an ethernet one kicking around)Why would the entire country be down?

  • joemeawasige Joee (@joemeawasige) reported

    @AboutRogers @RogersHelps Eh I don’t care what the issue was, just as long as it’s fixed. Thanks.

  • yeti2yeti Daniel Lak (@yeti2yeti) reported

    Thanks @Fidomobile and parent company @RogersHelps for preventing my doctor and I from speaking in a long scheduled consultation. Not life threatening but not what I wanted at a time like this. Your absence of service has been costly indeed to our society.

  • kevrevrun Kevin Revelle (@kevrevrun) reported

    @Joshua29357852 @AboutRogers @Rogers I lost over $800 in wages today due to their outage and have been left hanging all day.

  • JoTimez Joel (@JoTimez) reported

    @kevrevrun @AboutRogers @Rogers But in canada there is a monopoly. Rogers and Bell take advantage by this. They charge the highest in the world and give us the worst service and connectivity in the world. This will never change unless more competition comes in. And the gov will never allow that

  • shelbtk_ SK (@shelbtk_) reported

    I pay @Rogers $500 a month for 2 lines and a tablet with only data (no call/text). All because my area is unreachable by conventional means of internet...my entire home office is shut down right now.

  • Mike256k Michael Laurie (@Mike256k) reported

    @RogersHelps Joke message from #Rogersoutage. Rogers and Fido customers out for several hours across Canada. Bad software update or cyber attack? Rogers you owe us an explanation!

  • goodnighthush goodnight (@goodnighthush) reported

    @RogersHelps @Rogers so because of this service outage I am still having to wait even longer to book a vaccination... I miss the chance to get in sooner because of this! Not happy. At all.