Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/05/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Woodbridge, Toronto, Richmond Hill, North York, Markham, Maple, Stouffville, Vaughan, Scarborough, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaWoodbridge Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaRichmond Hill TV
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • michaelaaerin michaela (@michaelaaerin) reported from Toronto, Ontario

    @RogersHelps cable and internet down in M5A

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    @MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.

  • __LELLI 𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘ (@__LELLI) reported from Toronto, Ontario

    @miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday

  • SamySalti Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • jessikatzish Jess Club 7 (@jessikatzish) reported from Toronto, Ontario

    @Rogers has the worst customer service ever I am SO over it. thank you for absolutely nothing. this is the most disappointing and awful treatment.

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    @dmrider @BlueJays @Rogers @Brookfield_BPY @joe_cressy #OntarioPlace or the #PortLands flip a coin. Though we do have that bridge problem on Cherry St 😳

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

  • beacherto Nenad Andrasic (@beacherto) reported from Toronto, Ontario

    @RogersHelps Still not fixed and no help from DM. C’mon fix this.

  • mackaytaggart Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @Rogers is internet down in North york

  • R7F1 RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • kiranjoyv Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

  • BrianPrashad Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • PrivacyCDN John Wunderlich (@PrivacyCDN) reported from Toronto, Ontario

    Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

  • skingstone sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported from Toronto, Ontario

    Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BigDataAlex Alex (@BigDataAlex) reported

    @RogersHelps You should take this message down until you resolve the situation. This is a shameless attempt at trying to make the situation look better than it actually is. Still tons of customers without service.

  • NICOLEK266 NICKY266 (@NICOLEK266) reported

    @RogersHelps Here's a good question. How is Rogers tweeting and sending out bills and **** if EVERYTHING IS DOWN?? WHAT ARE THEY USING THAT WE DON'T KNOW ABOUT!!!???

  • _MikeDeCris_ Mike (@_MikeDeCris_) reported

    @RogersHelps Bullshit Rogers....vast majority means 51% of people what about the other 49%. Nobody I know has service restored.

  • joeronben Joseph Bennett (@joeronben) reported

    It's pretty bad that the competition and scammers have a faster response to the outage yesterday than @Rogers. ALSO, shame on @INTERAC for making an idiotic move and signing and exclusive agreement with Rogers. May this be a wake up call for more competition in Canadian Telecom.

  • BrandonRoach21 Brandon Roach (Fully Pfizer’d up) (@BrandonRoach21) reported

    @rogers @RogersBiz **** YOU AND YOUR NETWORK OUTAGE! You need to be better than that! I hate being a customer! This is the 2nd time that YOUR network has gone down for an entire day. It is garbage and Bullshit!!! You need to do more than a credit on ppls account!! **** YOU!!!

  • sg98585731 s g (@sg98585731) reported

    @RogersHelps STOP LYING, everyone I around the country still do not have their service back neither is mine in Ontario. Show anything different!!!

  • aroon_baksh Aroon Baksh (@aroon_baksh) reported

    @RogersHelps When can we expect internet service to be restored in Stouffville? As of 12:31 pm, it is still not working!

  • inhumanenation INHUMANENATION (@inhumanenation) reported

    What exactly was the cause of the outage and how can it be prevented in the future? @Rogers

  • QZTAcct LY (@QZTAcct) reported

    @themetalicone @RogersHelps @Rogers I doubt it's just a "mistake". It's going to be a result of corporate corner cutting to maximize profits leading up to the conditions where this could happen, aka, why we're never going to get a straight answer.

  • adair_from_ns Adair Thompson (@adair_from_ns) reported

    @SadBillAckman @Rogers @stevemccaff Fail. Obviously. Typing fail!