Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Markham, Richmond Hill, Scarborough, North York, Thornhill, Vaughan, Maple, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?
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Felipewithf
(@felipewithf) reported
from
Toronto, Ontario
@Rogers Thumbnail of the video looks like got its own outage 😜
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
@Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@MarkAllanCairns @Rogers Time to switch and hope for better service.
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Legend of Zelda Crackhead
(@MsSaturnxne) reported
from
Toronto, Ontario
Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****
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bean
(@righteousbean) reported
from
Toronto, Ontario
@ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.
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Mrs. Whitaker
(@cynthiavass) reported
from
Toronto, Ontario
@ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@RogersHelps My internet is down in Toronto. Is this new?
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers Yeah I'm paying for this garbage.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage
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𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝
(@DuffMacDonald) reported
from
Toronto, Ontario
@RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13
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LisaRenee🎧🎼🎮🏝
(@LisaHollands5) reported
from
Toronto, Ontario
hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx
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Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@RogersHelps Well it's still not working properly
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Meg S, MA, RN (she/her)
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Russ BIRNIE
(@RussBirnie) reported
@RogersHelps Wifi just went down again....nice....how about fixing your service...
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LTGG | BiigRedBeard
(@BiigRedBeard) reported
Love how my ISP fails time and time again "Canada's most reliable network" my *** Trying to make a living with one of my jobs requires internet Don't worry @Rogers I'll make sure to use the 16$ of credit you're giving us for the outage to buy myself dinner before I **** myself
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willow
(@goofygrrl) reported
@Rogers @RogersHelps when at the lake I don’t get any service. My phone calls drop and can’t get text or messages,chatted with Rogers online and he said 2 upgrade my SIM card 2 5G kids went & the guy at Rogers in laughed at them and said that’s not going to do anything
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Emily Spanton (she/elle)
(@whatdoesntkillu) reported
from
St. Catharines, Ontario
I'm not a @Rogers customer - I had to spend an hour on transit to get to a bank branch so I could go to the hospital for in-person therapy because my hospital based therapist had no access to internet or phone service 🙃
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TheRealTachyon
(@TheRealTachyon) reported
What do @Rogers and @TheWinkApp have in common? They both need to fire their entire IT dept and start over with people that actually know WTF they're doing. CIO/CTO'S included.
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YurkshireLad
(@yurkshirelad) reported
@RogersHelps You didn't care about my trust when you couldn't be bothered to work out why I had poor internet for 14 months. Until I filed a complaint with CCTS. You only "care" now because so many users were affected.
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AMB 🍌
(@AmineMB7) reported
@RogersHelps @RogersHelps I had absolutely zero service from 5AM for 2 days … starting July the 8th and lost approximately between 2.5-3.2k that day and you want to refund me back 5 days ? Please review your manners of respecting your customers and how to deal with your customers.
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Cristen
(@fidlestixs) reported
@RogersHelps Is that five days for each service? I have cell, internet and tv with you and none of them worked.
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Stef 😷 💉💉💉
(@stefcyclops) reported
Is @RogersHelps not working in Kanata again? I can't get in touch with my 80+ yo parents - weird phone message, undeliverable text messages... I'm so worried. 😢
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COINCE LAWSUIT
(@COINCELAWSUIT) reported
HEY @RBC .My Interac and payments were down for a full day with with your service. @Rogers says they are compensating customers with 5 days of services..Where is my compensation?