Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/18/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Vaughan, Toronto, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto TV
CanadaVaughan Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.

  • yusuf_dawood Yusuf (@yusuf_dawood) reported from Vaughan, Ontario

    @RogersHelps is there an outage?

  • tdelios Tom Delios (@tdelios) reported from Markham, Ontario

    @RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?

  • LeadinLP Leadin on Twitch 🇨🇦 (@LeadinLP) reported from Toronto, Ontario

    @AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @p_can00000 @PeelPolice @Rogers Wifi? The outage may not be for everyone but millions of people (including me) are experiencing the outage.

  • danieglover Danie Glover (@danieglover) reported from Toronto, Ontario

    @RogersHelps internet is down near liberty village. is there an outage?

  • sjpompa sandra J pompa (@sjpompa) reported from Toronto, Ontario

    @Rogers Classic move in giving loyal customers the WORST service

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • Josh_NPH Josh Millican (@Josh_NPH) reported from Toronto, Ontario

    Fix your **** @RogersHelps

  • catfish8888 Fishercats in the outfield (@catfish8888) reported from Toronto, Ontario

    @RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.

  • MissyDeyo Missy Deyo (@MissyDeyo) reported from Toronto, Ontario

    @Electronic_JT @Rogers I'm down too and I'm a chatr customer! Hate that so many are experiencing this but I was worried something was wrong with my account!

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • rarc602 Raphael (@rarc602) reported from Toronto, Ontario

    @RogersHelps Internet is down in the M3M Postal code.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NitinKapur12 Nitin Kapur (@NitinKapur12) reported

    @RogersHelps Unfortunate? You guys should train your staff to make sure they tell the right thing and not try fooling the customer. No DM, get a manager give me a call back as soon as possible. DM’d my number.

  • gets2699 JM (@gets2699) reported

    @RogersHelps I’m having major issues today with internet and mobile. It drops off and on

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @RogersHelps HIRE MORE STAFF!!! The levels of staffing in your phone departments is UNACCEPTABLE. You've used covid as. Along enough excuse now to save some money by cutting departments. Covids NOT currently dangerous, science says so, restaff your God damn departments!!!

  • Gxdanelu George D (@Gxdanelu) reported

    @RogersHelps any estimate on when the internet service issue will be resolved in New Brunswick? On hour 16 now of no service and no updates.

  • BFMDpodcast Bat Flips & Maple Dips Podcast (@BFMDpodcast) reported from Saskatoon, Saskatchewan

    @RogersHelps your streaming service is so bad. I have tried 3 different browsers (Chrome, Firefox and Edge), and it still buffers every few seconds and freezes for minutes at a time. What's the deal?

  • buckburgess buck burgess (@buckburgess) reported

    @Rogers why offer 4K when your service is crap. Like it’s 2022

  • tabu424 T_Bell (@tabu424) reported

    @Rogers your CityTV_video App initially crashed at 01:00 hrs in Jan 1, 2022 and continues to. Uninstalling and reinstalling from link on your website keeps CRASHING on my latest new Android devices. What is the problem, and where is a good free App so we can watch @City_tv ?

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @RogersHelps Yeah.... And because I am not directly a Rogers customer for internet, you refuse to do a damn thing to help me. Thanks @Rogers! You just lost a cable tv customer over that little stunt.

  • brettlair Brett Lair (@brettlair) reported

    Paying for @Sportsnet but watching hockey on @cbcgem because the SportsNet app is absolute trash on all platforms. Someone needs to fix this app or give a refund. cc: @RogersHelps

  • OniZagru Venomous Oni (@OniZagru) reported

    @RogersHelps @Anacott Seems like what we were worried about in 2000, is happening to Rogers right now. Hope you guys can clear up this outage soon. Haha.