Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Vaughan, Richmond Hill, Scarborough, Markham, Maple, Stouffville, Woodbridge, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈
(@JeffersnDarrell) reported
from
Toronto, Ontario
@RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.
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Adam Scott
(@AdamScottEnv) reported
from
Toronto, Ontario
internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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E_Rozie
(@E_R0z1E) reported
from
Toronto, Ontario
My entire @RogersHelps is down yet again!
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Wolf of Bay Street
(@_raystackz187) reported
from
Toronto, Ontario
@RogersHelps worst customer service, I am never going with rogers ever again
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kasun
(@kazZtr_) reported
from
Toronto, Ontario
@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
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Harry Leor
(@harryleor) reported
from
Vaughan, Ontario
@MattiHaapoja @RogersBiz Rogers's internet is slow
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T. Longue
(@tickylongue) reported
from
Toronto, Ontario
@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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zak
(@boozippy) reported
from
Toronto, Ontario
@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
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johnv☀️
(@johnv_eth) reported
from
Toronto, Ontario
@elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.
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CHANDORA_pk
(@pkchandora) reported
from
Toronto, Ontario
@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
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Modern Pundit
(@sen127) reported
from
Toronto, Ontario
If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Kristen Ridley
(@KristenRidley) reported
from
Toronto, Ontario
Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Lauren Souch
(@laurensouch) reported
from
Toronto, Ontario
@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈
(@JeffersnDarrell) reported
from
Toronto, Ontario
@RogersHelps Is there an outage in downtown Toronto?
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Thomas Jay Hayes
(@thomasjayhayes) reported
from
Toronto, Ontario
My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
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Mango Jerry 🐠⚡️
(@AaronBJared) reported
from
Toronto, Ontario
@RogersHelps no home internet or tv for the last 4hrs. Help, please!
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E_Rozie
(@E_R0z1E) reported
from
Toronto, Ontario
@RogersHelps Already spoke to Support, yet another outage for Toronto
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ
(@Dodda_Bull) reported
from
Toronto, Ontario
Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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CHANDORA_pk
(@pkchandora) reported
from
Toronto, Ontario
@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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അപൂർവ 🏳️🌈
(@apoorvagopalan) reported
from
Toronto, Ontario
@Rogers : Internet box is down.. damn fix it!!!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James Stackhouse
(@stackhousej27) reported
@RogersHelps Is the cause of the outage due to the number of Cable towers down
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Moltenink
(@moltenink) reported
@BigDee59869599 @RogersHelps Yer not wrong. I was lucky to have power all week, my parents don't and I've been cooking for them every night this week. I wouldn't be complaining if I didn't find the lack of updates from @rogers to be so upsetting. It's a poor business practice to leave customers in the dark
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GsT
(@gzjst) reported
@RogersHelps Internet service out for 3 days now. Im a Rogers wireless customer too, why not make the most of it Rogers. Give Wireless customer affected of outage freedom to exceed more than their monthly data so they can use it for hotspot
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Elena Aminkova
(@ElenaAminkova) reported
@RogersHelps @centzible We had the same issues for months lasy year. We were forced to upgrade to Ignited. We don't access atm and is taking you forever to restore it. Looking at alternative providers e.g. Starlink.
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Skully
(@SkullyAntics) reported
@RogersHelps i got hit by the storm in Ottawa and since my power came back i get bad ping when i play my games
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Bonnie Lee
(@stitchlady) reported
@RogersHelps Well that sucks since I have Apple TV but had no idea it was on there. Even this morning My List has disappeared again. Used to be called my favourites. Why did you change the app? If it ain’t broke….. used to work fine. Doesn’t anymore!
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𝘋𝘶𝘴𝘬.ೃ࿐
(@LethaIBeing) reported
@RogersHelps Wifi keeps cutting in and out, on for 5 minutes out for an hour for the past 2 weeks in New Brunswick, are we even affected by the outage? like WTF????
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Moltenink
(@moltenink) reported
@RogersHelps I understand that press release. And I understand your obligation to send that response out. But as a customer I gotta say that it instills zero confidence. We all realistically understand the situation. All customers want is to be able to follow things, know what's happening
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Barb
(@Harpie8) reported
@Rogers after 5 days with no service we had it back for half a day. It is out again and you expect us to keep buying more data as a fix
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flush-kun
(@my_gimme) reported
@RogersHelps It's times like these that I usually thank God for not having Rogers for any of my services, BUT my ISP uses Rogers for their cable internet service, so, FIX MY INTERNET R.T.F.N Please and thank you