Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/25/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Markham, Scarborough, Richmond Hill, King City, Woodbridge, Vaughan, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Internet
CanadaNorth York Wi-fi
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • Dani_official13 Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • JonLeeOSC Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • AlphaRomeo92 Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • macellonesangel Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • SalaPoly Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • sandbagger13 Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • AntoninoLoMona1 Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • _jemmstonee Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • susiebrown_tdsb Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • blanetrain95 Blane AP (@blanetrain95) reported

    @RogersHelps Is there some sort of internet outage in Brampton? My Wi-Fi isn't working period despite router reset and service came back randomly but dropped again (has been problem for almost an hour now and can't get through on FB or Twitter DMs)

  • MariusBanuta serpico (@MariusBanuta) reported

    @RogersHelps was escalated to a different department with no time given when an answer is going to be provided . Just a recommendation to check back in 48 hours . I am sure no one looked at my case .Zero customer service at Rogers . That's what you get .And lots of dropped calls .

  • ishur15 Hashtagging# (@ishur15) reported

    @RogersHelps I've been a loyal customer of Rogers for more than a decade. But a simple account ownership transfer required 2 chats and 4 calls to fix! Additional 2 hrs wait to talk to a supervisor who was least interested in my experience. Wow...just unbelievable!

  • SomethingImpish The Dude (@SomethingImpish) reported

    @RogersHelps since apparently thats the twitter account for support. I waited 30mins for chat support and was "disconnected". Absolutely horrible service.

  • Craig_NOP Craig O'Brien (@Craig_NOP) reported

    @RogersHelps is the internet outage in Ottawa a known issue?

  • Kerri1515 Kerri (@Kerri1515) reported

    @Rogers @hils4 Is there anyone to report this issue to? I would also like to disable the Power saver/screen saver. This should be an available option.

  • prefect Hail the High Seas Higgins! 🇨🇦 (@prefect) reported

    @rogers my router is failing regularly. Is there an issue? Keep having lost connections.

  • reidt4 Trevor Reid (@reidt4) reported

    @Rogers disappointed in your customer service. Upgraded plan and ordered new phone last week. Told new phone would arrive in 3 to 5 business days. Call this morning to find out is backorder. No communication of the back ordered. Perhaps it is time to look at alternatives

  • Pr_bhu PS (@Pr_bhu) reported

    @RogersHelps @natale_joe I have been trying to rogers to get my internet issue fixed since last 5 days still nothing is done. i am very much disappointed. Why cant they fix my internet problem

  • shk66 Steve Khan (@shk66) reported

    The rewind function doesn't work, that's cool. @RogersHelps