Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Thornhill, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 24, 7:22 AM EDT.
- Internet (65%)
- Wi-fi (15%)
- Phone (7%)
- TV (5%)
- Total Blackout (5%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Total Blackout | 37 minutes ago |
|
Toronto
|
Internet | 12 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
19 hours ago | |
|
Toronto
|
Total Blackout | 1 day ago |
|
Toronto
|
Internet | 2 days ago |
Nearby cities with recent reports
44 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario@RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.
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Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario@RogersHelps I take that back. Icon shows connected, but it's still down
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, OntarioMy stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
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Lauren Souch (@laurensouch) reported from Toronto, Ontario@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
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zak (@boozippy) reported from Toronto, Ontario@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dogfish Enterprises (@dogfishent) reported@Rogers VERY disappointing interactions this last 2 weeks with customer service. Misleading practices, then apathy to your customer. I think Bell gets the customer unfortunately.
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Steve (@Sikerbolt) reported@Rogers the AI assistant needs work. Rogers: What can I help you with, Me: “ Change Account Owner Details”, Rigers: I’m sorry I don’t Understand, what can I help you with?.,,,4x unlucky
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@RogersHelps Thank you unsure, as I just need to test also can we confirm why US with same network have better service?
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BrianM (@briangm11) reported@TorontoStar Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
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JQP (@JohnQPublic100) reported@Rogers I just got hung up on while trying to buy from you. Not "stay on hold" or "we're going to call you back" which is the nice new thing companies with real customer service do. Just "we're busy. Call back later." Must be nice to have that much business. @Bell are you busy?
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Kett (@Kett4short) reported@dogfishent @RogersHelps Bell is the worst for creeping rate hikes. Wasted 1 1/2 hours on a loyalty & retention call. Tactic is to stall with ridiculous hold times only to then dangle a $15 discount for which they need approval & put you on hold again. They never came back & now I am leaving after 20 yrs
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Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported@alancross @Rogers The call center was moved to India. Calls are dropped. There is interference on the line and with the quiet tone and thick accents the reps are not understandable. It has never been like this in the last 20 years. Make sure you fill out the survey. Rogers needs to know.
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Jack Fact (@SnappingNeuron) reported@alancross @Rogers This is canada, we have no customer service. What you going to go to telus…lol
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Jeremy Tsoi (@ChopperTsoi) reported@RogersHelps As you can tell, I don't come on here very often. My phone was doing all sorts of things it shouldn't have been. The issues seem to have been resolved but with my luck as soon as my year warranty is up it will completely die. Not much to be done at this point
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BrianM (@briangm11) reported@ShiDavidi Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!