Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/20/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • michaelroberts Michael Roberts (@michaelroberts) reported from Toronto, Ontario

    @lechat33 @Rogers Same here! @RogersHelps fix this!

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • JeffIsy Jeff Isy (@JeffIsy) reported from Toronto, Ontario

    @AboutRogers @Rogers Your *billion dollar* telecom company’s incompetency has put people in danger, emergency line was disabled, small businesses were affected and the credit you’ll be offering won’t be enough to cover for the damages that you’ve caused. Shame on you!

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • daveinthebeach1 daveinthebeaches (@daveinthebeach1) reported from Toronto, Ontario

    @rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • EvanSambasivam Evan Sambasivam (@EvanSambasivam) reported from Toronto, Ontario

    Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • johneepixels7 Johnee Pixels (@johneepixels7) reported from Toronto, Ontario

    @RogersHelps Internet intermittent issues all day today in College West End (Bloor Landsdowne area). Very distruptful during work hours!

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • J_R_Scooter Not THAT Jeff Ross..I'm funnier & had the name 1st (@J_R_Scooter) reported from Toronto, Ontario

    @raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄

  • TarekFatah Tarek Fatah (@TarekFatah) reported from Toronto, Ontario

    Need help. How does one switch from the pathetic service of @Rogers to #Bell? cc. @BellMediaPR @RogersMediaPR

  • bajofuego81 J (@bajofuego81) reported from Toronto county, Ontario

    @RogersHelps I was going to call but there was already a tech parked on Vesta Dr. for another call. He said he was going to notify dispatch / maintenance about getting a bucket truck because he wasn’t going to be able to fix it himself.

  • coreyherscu Corey Herscu (@coreyherscu) reported from Toronto, Ontario

    I got through to and changed my account with @Bell_News within 10-mins. I’ve called @RogersHelps four times and gave up after 45-mins of hold times each. Rather than stupid deals, executive fights, and boasting speeds… maybe focus on your current clientele who are exhausted

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • lucthearcher Luc (@lucthearcher) reported

    @EngProfD @CSProfKGD @RogersHelps I've had nothing but problems with Bell. Would switch to Rogers in an instant. Rogers may suck, but Bell is 1000x worse.

  • Stalterii TheBoss (@Stalterii) reported

    @RogersHelps Rogers is the worst.. maybe it’s time to switch..

  • Sailor_Moon_CA Sailor Moon Canada 🇨🇦 (@Sailor_Moon_CA) reported

    @fromaggi But Crave is a Bell Media service. FX content was sold exclusively to @Rogers instead here in #Canada.

  • brarp4 Pavneet Brar (@brarp4) reported

    HORRIBLE home internet service by @Rogers! Internet has been down since noon yesterday and what's the fix? "The earliest technician is available Friday". Oh how nice, thank you so much. The perfect solution is to wait 4 days without internet while working from home, great...

  • coolmanjun 정영준 チョン・ヨンジュン (@coolmanjun) reported

    @RogersHelps My internet is down. Help me please

  • ktuck86 Kristen Tucker (@ktuck86) reported

    @RogersHelps It’s back on now after an hour of outage. But thank you anyway! 👍

  • JJFatTony Tyler (@JJFatTony) reported

    Last night I tried watching the maple leafs game here in Ottawa. I pay for NHL centre ice with Rogers. Normally Leafs games are on channel 451 but even that was blacked out. Why? @rogers @MapleLeafs I pay a lot for that service, this is first time it’s been fully blacked out

  • malikchabou Malik Chabou (@malikchabou) reported

    @Fidomobile / @RogersHelps Is wired internet down in Fort York, Toronto right now? Postal Code M5V 0S2

  • nateh1280 nateh1280 (@nateh1280) reported

    Hey @RogersHelps @Rogers your level 1 support is utterly useless, I know they have scripts to follow, but going around in circles and having to repeat what I say is getting tiring. Random intermittent connection drops are getting tiring. Disable OFDMA its breaking your network!

  • adrianmk Adrian (@adrianmk) reported

    At times it feels like we are still on dialup. Where is the “high speed” @Rogers? Any of you in the Twitterverse have better experiences at #bell? After weeks of spotty and poor internet we are considering a move at this point #FirstWorldProblems #slowinternet @RogersHelps