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Rogers Outage Report in Thornhill, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Thornhill, Markham, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, King City, and Stouffville.

CityProblem TypeReport Time
Toronto Total Blackout 5 hours ago
Toronto Internet 6 hours ago
Toronto Wi-fi 7 hours ago
Toronto Internet 8 hours ago
Toronto Internet 8 hours ago
Toronto county Internet 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • jodyberkes
    JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • lisaglassman5
    lisaglassman (@lisaglassman5) reported

    @RogersHelps Box in and head office can’t seem to get this running. Something is wrong with my account and no one seems to be able to fix

  • mascetta
    Dylan Mascetta 🍜 (@mascetta) reported

    Genuinely the worst customer service I’ve ever experienced in my life, thanks for nothing, @Rogers

  • 18erinh
    ErinH (@18erinh) reported

    2/5 Now here’s where stupid comes to the employee and not just their nasty employer @Rogers. Flitting around like they don’t know what they’re doing telling you to do this and that (cuz YOU make the customer sanitize everything that’s just going in a box anyways)

  • lisaglassman5
    lisaglassman (@lisaglassman5) reported

    @RogersHelps called rogers to change my plan. They shut my tv down to do this and cannot get it back up. Technician came and still down. They broke my service and now cannot fix. Thanks rogers

  • traceygrrlie
    Tracey Morris (@traceygrrlie) reported

    @RogersHelps when doing neighbourhood service which may affect service, maybe a notice should go out? Connection has been spotty all morning, only to find work is being done in the area impacting service.

  • Strombolijoe1
    Strombol (@Strombolijoe1) reported

    @RogersHelps Because I have no dial tone only tech support can turn on call forwarding I cannot do it remotely

  • Strombolijoe1
    Strombol (@Strombolijoe1) reported

    @RogersHelps my business phones are down have been on hold for 30 mins I’m a restaurant I need to forward my phone WTF you doing I’m going back to Bell you suck im losing tons of business

  • ritzyrita84
    Rita (@ritzyrita84) reported

    Ugh! Very frustrating when you are trying to work from home, and your internet goes down 🙄. Thanks @RogersHelps I hope this gets fixed asap!

  • barrieguynow
    barrieguynow (@barrieguynow) reported

    WOW Loyal customer of @rogers @MarthaLRogers for 20 YEARS. Because of my loyalty they have STOPPED giving me the discount. Incredible neglect of customers with no call backs etc, Fighting for a $164 credit of charges. Attitude - we don't do refunds. TOO BAD Could not care less

  • Strombolijoe1
    Strombol (@Strombolijoe1) reported

    @RogersHelps No you cannot you have to donut from my phone but there is no dial tone so only tech support can turn on call forwarding