Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Woodbridge, Etobicoke, York, Richmond Hill, Markham, Scarborough, Thornhill, Vaughan, Stouffville, Maple, Concord, East York and Weston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| North York |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?
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bean
(@righteousbean) reported
from
Toronto, Ontario
@ettenyl @RogersHelps Same. We have had on and off issues for a month, since their major outage - we have also been told we have nothing going on and should be fine.
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Leanne 🇺🇦
(@limitlessleanne) reported
from
Toronto, Ontario
@Tammyocanada @brittlestar @RogersHelps Honestly, it's such a shitshow. Mom says they have Bell coming to set up service tomorrow but I'd at least like to get their emails for them... and contacts.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@RogersHelps Well it's still not working properly
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Michael Hainsworth
(@hainsworthtv) reported
from
Toronto, Ontario
@resthink @Rogers In radio we had a standing policy of pulling all airline ads when a plane crash happened regardless of who’s jet went down. You’d think that kind of PR forethought would apply at Rogers, too.
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Adam “RareAdam” Choles
(@RareAdamCasts) reported
from
Toronto, Ontario
does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”
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Timothy Roy Walks
(@0TimBannister0) reported
from
Toronto, Ontario
@Rogersdonthelp @Rogers @RogersHelps I guess bad weather is coming again... My Rogers internet is connected without service yet again 😑... I'm glad I pay $100 dollars a month for... Service?
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Kurt Tait aka Kaptain Skarlett
(@thisisskarlett) reported
from
Toronto, Ontario
@RogersHelps can you confirm if there is an outage in the finch/bayview area for internet and cable (Ignite)? Seems to be happening around the same time (btw 8-10pm) every night for the past two weeks….
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Felipewithf
(@felipewithf) reported
from
Toronto, Ontario
@Rogers Thumbnail of the video looks like got its own outage 😜
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@TheSeatedView @Rogers My Rogers is down. Phone is on Bell. It’s a **** day for electricity where it took a while for them to figure source. Go figure.
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Yuvraj Dhillon
(@YuvrajDhillon61) reported
from
Toronto, Ontario
I am wondering why there is no network of rogers in TTC subway in Toronto? @RogersBiz
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Meg S, MA, RN (she/her)
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps @FidoSolutions I’m wondering when the discount that was promised is going to be for the giant outage that occurred? I’ve checked my July bill for internet and phone and there was 0 discount for missing an entire day of work with no service.
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Toronto Park Rehabilitation
(@KimHalfyard) reported
from
Toronto, Ontario
@RogersHelps My internet is down in Toronto. Is this new?
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Scott Terrio
(@ScottTerrioHMA) reported
from
Toronto, Ontario
I’ll try not to spend the $8 all in one place that we received in compensation from @RogersHelps for the big outage.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.
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Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
@Rogers I’m on your do not mail, market or contact list. How am I getting these? I’ve not been a Rogers customer in over 8yrs! I never will be again! @CRTCeng
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@MarkAllanCairns @Rogers Time to switch and hope for better service.
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Legend of Zelda Crackhead
(@MsSaturnxne) reported
from
Toronto, Ontario
Garbage @Rogers giving 5 days refunds for "1 week". Where's my tax portion refund and those two extra days? Tax fraud. @BBBCentralON and @CanRevAgency better look into that ****
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LisaRenee🎧🎼🎮🏝
(@LisaHollands5) reported
from
Toronto, Ontario
hey @RogersHelps No cable TV since 6:30 pm yesterday. Tried unplugging and replugging everything this morning and still no TV! At Yonge Sheppard area. Is cable down (again) ? Please advise thx
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dominous Nolen
(@DominousNolen) reported
@NickWons @Rogers @RogersHelps **** sakes.. 2 days? I think they had a 3 day outage earlier in the month as well.
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🏃🏻💨👰🏻
(@yayvey) reported
@Rogers yes my account is in that region. an ETA or a public article stating the issue would be nice, because i went 3 days where i thought my network was compromised due to a lack of transparency on your part. btw, in 3 hours i will officially be on my 24th hour waiting for my internet.
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Eddie Wong
(@Eddie72Realtor) reported
@RogersHelps finally sent my tweet after tethered to my wife’s bell hotspot. Still have no tv, internet and cell service @ L3R 2J5 Area
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Ashley Mc
(@ashtabula79) reported
@RogersHelps Little to no wireless service or data in the Little Britain area. Any eta on restoration?
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Ashish Rajput
(@akrajput0303) reported
@RogersBiz @RogersHelps @EdwardSRogers Called Rogers tech support yesterday for internet outage and after 1 hr wait time they logged a ticket but with endless waiting Today called and after 2 hr got tech appointment, he visited but left without informing or fixing 😡😡😡
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MFN
(@Mike_Notaro) reported
@Rogers @RogersHelps internet goes down hours after the storm Like 12 hr “Anna” your virtual assistant confirms there is no outage in the area. 1.5 hours waiting on phone … oh “yes we know Anna is giving out false information”. You admit your company lied to me. #rogersdown
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Meg
(@RamblingMoth) reported
Was told to DM @RogersHelps 4 hours later, still no response. It's really something that the people running rogers don't lose sleep with how terrible their service is/how much they charge for it. You don't have to worry when you're part of a monopoly, right?
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Patrick Peace
(@patrickdoucette) reported
@NadyaGutkina Still no luck! I placed another request (4th) with @RogersHelps and they refused. Hard to understand why they are so short-sighted.🤔 They would rather get a short term gain rather than a customer for life. @Rogers must have the worst customer service of any internet provider.
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rayissa palmer
(@rayissap) reported
from
Caledon East, Ontario
@RogersHelps Our Rogers line got knocked down by a tree yesterday, that runs to our house. I cannot get thru via phone nor with Anna. I just want someone to add us to their list to get it fixed. It’s also a hazard lying low across the road. Pls advise.
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Blair Hodgins🇺🇸
(@DarkVoid1990) reported
@MediaMercenary @sammie_toscani @Rogers Ok there quip queen I was staying a point. Pound sand. No need for the largest telecom company to be down that long.