Rogers

Rogers Outage Report in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 12/31/2025 16:50

December 31: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Maple, Stouffville, Vaughan, Woodbridge, North York, Scarborough, Thornhill, Richmond Hill, Downsview, North Park, King, Rexdale and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • 6OvOix Madushan Aruna Jedan (@6OvOix) reported from Toronto, Ontario

    When Sri Lankan wireless carrier like @MobitelSriLanka is way better. Where Canadian wireless carrier like @Rogers are thieves and shit.

  • brukneck Brukneck aka Don (@brukneck) reported from Markham, Ontario

    @RogersHelps Awesome. "Best you can do is tomorrow at noon. Total outage for up to 36 hours and a customer for 20+years. Time to shop around.

  • theJingster Jing Yao (@theJingster) reported from Upper Beaches, Ontario

    @jontymisra @Rogers @RogersHelps The streaming resolution is also garbage. Better quality in the TSN or Sportsnet apps

  • its_ansy Anas Ahmed (@its_ansy) reported from Toronto, Ontario

    So tired of @Bell Can’t give their customers good loyalty offers. Definitely, changing my service to @RogersBiz

  • VicStorm Victor Storm (@VicStorm) reported from Markham, Ontario

    @RogersHelps Help. My rogers ignite not working. Can't watch the Raptor game

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme @Rogers They haven't bothered. Im exploring other options but they've lost my business after 20+ yrs of being a customer.

  • talkitytash Natasha W (@talkitytash) reported from Toronto, Ontario

    @RogersHelps crap really with one of the biggest @NBA games and lot of people only have internet no cable they must be mad i live in etobicoke used to be in the beaches where there were 5x as many issues but still annoying

  • _AliciaDPaul adp (@_AliciaDPaul) reported from Toronto, Ontario

    IDC about your construction. Fix my Internet at home @Rogers.. OR PAY MY PHONE BILL.

  • nickl007 NickL (@nickl007) reported from Toronto, Ontario

    @RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.

  • jeffdcapp Jeff Capp (@jeffdcapp) reported from Toronto, Ontario

    When you’ve been trying to get support from @RogersHelps for over an hour, and am still waiting to be transferred 💣 🔥 🤯🤯🤯🤯

  • LeeGertler Lee Gertler (@LeeGertler) reported from Toronto, Ontario

    @RogersHelps service down at Kenneth & Sheppard. No phones or internet.

  • iLLvibeMusic illvibe (@iLLvibeMusic) reported from Toronto, Ontario

    @RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.

  • VanGThieu Van Thieu (@VanGThieu) reported from Toronto, Ontario

    @RogersHelps @Rogers Thanks for the internet outage and cancelling my appointment for tomorrow, forcing me to schedule to an inconvenient timeslot.

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated

  • lexi_20 Alexis (@lexi_20) reported from Toronto, Ontario

    Had to change my ph # due to harassment. Spoke with a @RogersHelps agent today. Extremely dissapointed. In his words at the end of the day it's not about customer service there's a cost. Gee thanks. #worst #worstcustomerservice #rogers why did I go back to Rogers again #EpicFail

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps I've given @RogersHelps more than one opportunity to fix my issues. Your company has messed this up amd I'm still not satisfied. Smearing images, slow connections, and now i get a text from my son that the tv's atent working at home... Atrocious

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Really I do not know what is happening I’m at my sister place her landline is not working and she is not well

  • SerdaTweets serda (@SerdaTweets) reported from Toronto, Ontario

    So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends

  • _Lenito Lenito (@_Lenito) reported from Toronto, Ontario

    @RogersHelps Yea I'm presently on hold with tech support only to be told their tools are down for maintenance

  • brukneck Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @rogers 25 brownspring road. Milligan. Hone phone cable and Internet all not working 12 + hours. Is there no network monitoring' modem rebooted connections all checked.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • charlieruss13 Pat DiCaro (@charlieruss13) reported

    @Rogers internet down at major William sharpe drive and burgby dr Brampton. What is going on

  • shahparthk1989 parth shah (@shahparthk1989) reported

    @Rogers @RogersHelps when you guys need a new customer you pick up the call in one minute or less but when the same customer have complain there is 48 min wait time and phone gets hung up no call back nothing. Is this @RogersHelps your regular customer service ?

  • sgoring32 🇨🇦Sheila🇨🇦 (@sgoring32) reported

    @rogers very disappointed in your service today. I spent 50 min on the phone and put on hold multiple times. Your rep Precious was not able or willing to assist with our plans.

  • grahamblandford Graham Blandford (@grahamblandford) reported

    @RogersHelps another day of bullshit outages from @rogers. Out 5 times in two hours from 930am this morning. And it’s now dropped twice since 130pm. I’m so done with this horseshit. I’m paying for this service and they have ZERO regard for customers. 2 weeks and counting.

  • FoxLayng FoxLayng (@FoxLayng) reported

    Can @Rogers pls switch texting back to the sms network & off the chat/data trainwreck. Everytime I'm out of area or their internet goes down I have to manually switch to sms to send/ receive messages. Sometimes they don't come thru for hours. Just so they can bump data usage.

  • Inkotage_ Ink (@Inkotage_) reported

    @jacobthejaysfan @Rogers it's not down but it's been REALLY slow

  • roslynvchand R V (@roslynvchand) reported

    @Rogers thanks for the $12.87 refund for the 1 week's outage.

  • Tammy12Step ᑕℍЯᎥᔕ Ᏸ⚙УᎠ (@Tammy12Step) reported

    @RogersHelps @rogers so when do we get this credit for the mass outage that cost a lot of us money ,,it’s been like 2 months

  • edwineddie eddie mclaughlin (@edwineddie) reported

    @RogersHelps is service down in Newmarket ON?

  • PrathapNGowda Prathap N Gowda (@PrathapNGowda) reported

    @RogersHelps is there another outage? My internet connection went down at 9:40 this morning and isn't back yet.