Rogers Outage Report in Thornhill, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Rogers
Rogers is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Vaughan, Thornhill, Markham, Richmond Hill, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Jackie Taggart
(@3madhats) reported
from
Toronto, Ontario
@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.
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Mario Antonio Alfano
(@t_alfano94) reported
from
Toronto, Ontario
@BarryDavis_ @Rogers I just switched over to Bell too Roger sucks
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Trish Cassling
(@trishca) reported
from
Toronto, Ontario
@RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
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daveinthebeaches
(@daveinthebeach1) reported
from
Toronto, Ontario
@Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
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Harold Li
(@HaroldLi) reported
from
Vaughan, Ontario
@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
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Ducky Smockton
(@LFJTO) reported
from
Toronto, Ontario
@RogersHelps any outage reported in Toronto in the past hour?
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Bloozx
(@Bloozx_X) reported
from
Toronto, Ontario
I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****
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...
(@dietcokaine) reported
from
Toronto, Ontario
Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?
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Trish Cassling
(@trishca) reported
from
Toronto, Ontario
Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)
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The Bab
(@Cbab_) reported
from
Toronto, Ontario
FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.
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Jayshri V
(@JayshriRavi) reported
from
Toronto, Ontario
@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.
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Dom
(@domlee2010) reported
from
Toronto, Ontario
@RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security
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Atiqa
(@AtiqaM) reported
from
Toronto, Ontario
@RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago
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Lobst3rDev
(@Lobst3rDev) reported
from
Toronto, Ontario
Is anyone else having issues with @Rogers right now? I've got no internet.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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💙🧡 Hockey Kat 🧡💙
(@KathieC094) reported
@grounder761 @Rogers Mine froze up last night and it was a very slow restart
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Gary Ogden
(@ogden_gary) reported
@RogersHelps Talked to 5 people!! and was then told to call a different number. That number has a 20+ minute wait. Worst customer service I've ever seen
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YuZ
(@YuZCSGO) reported
Hey @Rogers just letting you know that your internet is dog **** as f
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Poxi
(@RoxiAlana) reported
@Rogers @RogersHelps no internet service this morning in the Meadowvale, Mississauga area - Derry & Winston Churchill. Any ETA on fixing the issue? Reference # C184852706
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RYN0T 🇨🇦
(@Rynot916) reported
Spent over 3 hours on hold and speaking to Rogers this evening and in the end they weren't even able to help me. Absolute waste of a whole evening @RogersHelps
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Kul ku kan
(@LTVillan) reported
@Rogers yall are actually terrible, you guys made a mistake, and the costumer has to hold the blame? do better
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Yippy
(@Yiptastic13) reported
@RogersHelps are you not able to set up a new service at a location once a move order has been confirmed but needs to wait until the full move is completed?
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DJCO
(@danieljcabrera) reported
@RogersHelps I’m trying to contract an additional product into my already existing account account. I have the internet + 2 phone lines and I would like to add TV . Several time trying and I just can’t get C.Service to pickup the phone. The IVR say more than 2 hours of wait line!
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Pamela Wilton
(@wilton_pamela) reported
@Rogers @AboutRogers called to give new credit card info 3 wks ago. Took 3 ppl and about half an hour. Now getting msg that payment details needed. On hold 43 min. Cut off. Hold X 20min more. Arrrgghhh. Not connected. No time for this nonsense. HELP??
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Paddy Davis
(@PaddyDavis1956) reported
@RogersHelps New customer left Bell for Rogers but it seems the picture on my UHD Samsung is not nearly as sharp. Is there a fix?