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Rogers Outage Report in Thornhill, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 4% E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Vaughan, North York, Markham, Thornhill, Richmond Hill, Woodbridge, The Beaches, Purpleville, Maple, Downsview, King City, Stouffville, and Rexdale.

CityProblem TypeReport Time
Scarborough Internet 2 hours ago
Toronto Internet 23 hours ago
Toronto Total Blackout 2 days ago
Toronto Total Blackout 2 days ago
Toronto TV 2 days ago
Toronto Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • CNSERVATIVE_TO
    CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • fink_miss
    Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • 2jehan
    Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • johnpaille
    John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • Mohsidiqui
    Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • mcgeck
    McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps is there another service interruption???

  • khala_naturals
    Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • BrewScout
    Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • aheim72
    Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • mamma_tanya
    tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • NicoleC954
    Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • Worldisart
    Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • always_xo
    #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • rafadourado21
    Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • AmandaRisser1
    Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

  • WREDC_Tony
    Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • MalaMoragain
    Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported from Toronto, Ontario

    After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbarankevych
    alexbarankevych (@alexbarankevych) reported

    @RogersHelps Nah, don’t bother. The tech comes on Monday. I’m just showing my buddies around the world what kind of internet service they can expect in Canada for $130 per month.

  • _StarkReactor
    kenzie (@_StarkReactor) reported

    @Rogers I tried to pay my bill all day yesterday and was told your payment system was down. still not working today. what’s going on?

  • syddmaracle
    syddmaracle (@syddmaracle) reported

    @Rogers our internet and tv box been out for 3 hours? Pls the hockey game is on in an hour wtf is happening

  • LDillonSchalk
    Ldillonschalk (@LDillonSchalk) reported

    @dazzlerbags @Bell_Support @RogersHelps Good catch. I better check the rest. Stupid of me.

  • phtevens
    the wetness unto death (@phtevens) reported

    Sportsnet streams are still 30 seconds behind you get scooped by score updates **** @rogers it’s cool to steal content

  • chris222h
    Christine Harris (@chris222h) reported

    @rogers I'm disappointed & trying to understand why you value some customers over others. I've been with you for years & promoted you to family and friends. I call to ask for a better plan that was offered to a friend, I'm told no. I'm a loyal customer, what can you do for me?

  • AngusByDesign
    Angus - They/him (@AngusByDesign) reported

    While there, ask how they treat their employees, and how it differs from the early 2000's. Ask how they expect former employees whom they train to ignore and fraud customers, to maintain the lies and receive the abuse after corrupt HR practice. Thanks @Rogers

  • chakdan
    DC (@chakdan) reported

    @RogersHelps I need help with my bill! I’m being charged for a router that has been returned already.

  • mike24forever
    Michael (@mike24forever) reported

    @RogersHelps Any word on the internet and cable outage in the Rexdale/Etobicoke area? It had been out for over an hour.

  • music_butcher
    music_butcher (@music_butcher) reported

    @RogersHelps I had to sign out then sign in again and it worked. Thanks for getting back to me.