Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Markham, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Wi-fi	3 hours ago
Toronto	Wi-fi	10 hours ago
North York	Internet	10 hours ago
Toronto	Internet	11 hours ago
Toronto	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Kristen Ridley (@KristenRidley) reported 1 minute ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  rr. (@iamdieroiramor) reported 4 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Geoff Owen (@thisisgeoffowen) reported 6 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Jill McLean (@Mysticalbug) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  AndreMatthewGordon (@andrematthewg) reported 8 minutes ago from The Beaches, Ontario

  @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Michael Vera (@MichaelVG19) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 14 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  Susie Brown (@susiebrown_tdsb) reported 17 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  Modern Pundit (@sen127) reported 19 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  E_Rozie (@E_R0z1E) reported 22 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  Chef Boehmer (@ChefBoehmer) reported 23 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 30 minutes ago from Malvern, Ontario

  Wifi down here @RogersHelps

• 
  addey (@addeyxx) reported 43 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  T. Longue (@tickylongue) reported 47 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Annette Heim (@aheim72) reported 53 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 54 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harish Narayanan (@Harishanimagus) reported 2 minutes ago

  @RogersHelps My wifi has been down since yesterday. Unable to connect on a call despite being on hold for more than 60 minutes, chat queues take forever, and no response to support tickets. I need this fixed asap. Can someone respond here?

• 
  R I C H (@RichFriars) reported 5 minutes ago

  @RogersHelps is experiencing high call volume because their service is trash ! @Rogers !

• 
  hris bau (@hris2005) reported 6 minutes ago

  @RogersHelps Another standard response from Rogers help without actually helping. I have been waiting on the phone for hours with no solve.

• 
  Pink Isntwell (@PinkIsntwell1) reported 8 minutes ago

  @GlobalBC Do not deal with @Rogers for anything. They are scam artists and they are scumbags. And their service sucks.

• 
  Darrel Norris (@NorrisDarrel) reported 8 minutes ago

  @status_is_down Been down for at least 5 hours now. AI no help. And I was #98 in the waiting line ffs. @Rogers @rogershelp #Ipayforthis

• 
  Lefty GoodBuys (@LeftyGoodBuys) reported 11 minutes ago

  @RogersHelps It was down for almost 4 hours last night. But it’s back up now

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 14 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

• 
  Carol Tidd (@CarolTidd) reported 14 minutes ago

  @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost

• 
  Radha ☮️ (@lemon_meringues) reported 15 minutes ago

  @Carol_Foote @Rogers @Bell I left too. Terrible service. I had everything with them, including cell phone. Then there was no service for over a day (repairs). Was in a panic because everything was down. Couldn’t get in touch with my daughter in the US.

• 
  roodawakening (@rood1983) reported 20 minutes ago

  @RogersHelps service was cancelled as of june 9, my last bill was paid june 28. I’ve not yet received my equipment return shipping label