Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 12/21/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Vaughan, North York, Markham, Richmond Hill, Woodbridge, Maple, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaScarborough TV
CanadaToronto Phone
CanadaToronto TV
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • MalaMoragain Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported from Toronto, Ontario

    After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.

  • mamma_tanya tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • always_xo #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • fink_miss Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • johnpaille John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps is there another service interruption???

  • cynthiavass Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

  • 2jehan Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • AmandaRisser1 Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • BrewScout Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • rafadourado21 Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • Worldisart Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • khala_naturals Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • DuffMacDonald 𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported from Toronto, Ontario

    @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • CNSERVATIVE_TO CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • steelpole78 steelpole78 (@steelpole78) reported

    @OttawaCitizen @CRTC I don't belive we will ever know the "TRUTH" about the @Rogers service outgage on July 8th. We need immediate transparency on how a multi-billion dollar conglomerate has literally proved they are unreliable and untrustworthy.

  • LakeCityCanna Ryan (The Pope of Dope) Roch (@LakeCityCanna) reported from Chestermere, Alberta

    I get it @Rogers is a hateable company. But why is nobody asking the banks what ******** happened?

  • BirrelleBee Sarah Bee🐝 (@BirrelleBee) reported

    @DDooberstein @CarymaRules Same!!! It’s really sh*tty all day today, and yesterday. It feels like 3G, it’s 2009 again. Thanks @Rogers, for your (lack of) service. The 5$ will really make up for the 24 hrs of radio silence. Kick rocks.

  • CarrCarrtist Chris Carr (@CarrCarrtist) reported

    @Rogers day 5 no internet. Beamsville/Lincoln. I've started to read again. My brain is healing itself. Like dolphins returning to the Hudson River. It's terrible. Plug my back in. PLUG ME BACK IN!!!

  • Clark_SM7 T-Ballz🔺 (@Clark_SM7) reported

    @CTVNews I am pretty sure there could be some seniors who just died that day simply because there was no access to 911 emergency service. @RogersHelps @Rogers need to be held accountable. Break these monopolies! Don't let tragedies & accidents like this happen again. ✊✊

  • Willillillillil Will R. (@Willillillillil) reported

    I can't even comment under @Rogers @RogersHelps post. That's ridiculous. “That's not acceptable. $130/month for such an unreliable network. A lot of things screwed up by not having signals. I lost hundreds of dollars and my company lost thousands”.

  • jameserwilk James Wilk (@jameserwilk) reported

    13 Million @Rogers customers 15 Billion in profit. They can give us all $75 or about one month service and still walk away from their disaster with 14 billion. @CP24 @CityNewsTO

  • sergioten Sergio Tenenbaum (@sergioten) reported

    Our internet home with @Rogers has been out again for the last two hours. I called and they said it was an area outage and then they proceeded to congratulate themselves on hours quickly they had a crew out there. “We do nothing, but we do it very fast”

  • BenPNicholson Ben P. Nicholson (@BenPNicholson) reported

    @AbigailBimman Wow that's amazing. $13 credit for a weekend without cell service. $28 for missing out on cell and Internet, there goes potential hundreds of dollars in work to be done... Amazing job @Rogers

  • mlgenttner Michelle Genttner (@mlgenttner) reported

    @BrewScout @RogersHelps Ughhhh that sucks.