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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 8 outage signals in the last 24 hours around Thornhill, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 1:15 PM EDT.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Toronto Internet 2 hours ago
Toronto Internet 13 hours ago
Markham Internet 19 hours ago
Toronto Total Blackout 22 hours ago
Toronto Total Blackout 23 hours ago

Nearby cities with recent reports

Toronto

67 recent signals

1 hour ago
Markham

3 recent signals

19 hours ago
Toronto county

3 recent signals

2 days ago
Vaughan

3 recent signals

3 days ago
Richmond Hill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • momma182
    Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported from The Beaches, Ontario

    @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I finally got a human being in tech support on the line - then he did something on his end and we got cut off. He never called back. I think this is my fifth cutoff in two weeks, my fault for being insane - doing the same thing over and over and expecting a different result.

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    Why are you tech customer care lines dead. @CCTS_CPRST @Rogers

  • Ryan3Luke
    Luker (@Ryan3Luke) reported

    @RogersHelps this is ridiculous that calling about no service and being told wait 3 days. It showed a repair was made and there is no outage. I’m telling you there is. #WhatdiscountDoIGet

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @Rogers have you noticed that the most number of posts directed to Rogers or Rogers helps are about poor Customer Service. Specifically about how long people sit on hold trying to speak to someone on the telephone. Have you not gotten the message?

  • THarris1519
    Trevor Harris (@THarris1519) reported

    @RogersHelps @Rogers Cable and Internet have been down for 8 hours, who do I speak to about a credit for loss time?

  • Barbergs
    Barbergs (@Barbergs) reported

    @RogersHelps what the heck is going on at Roger’s call centre. I’ve been calling multiple times per day since July 8 to advise of a move this Friday. I can’t ever get a person and the calls eventually after authenticating tell me to call back at a later date. Stores can’t help?

  • GenXHockey
    ROCKETMAN (@GenXHockey) reported

    @CanadasLeafs @Rogers Rogers is the worst. Swapped to Telus again... much better this time around.

  • SteveD29
    Steve (@SteveD29) reported

    @RogersHelps What a disgrace you are. Charging me 210 bucks for an internet service that I haven’t used and your customer service tells me “Nothing we can do” I haven’t used rogers internet in almost a year. Completely useless and unacceptable customer service!!!

  • Knxwhun
    Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported

    We got our @Rogers modem today and they are already going through an outage lolol.

  • SLICKBLOWFISH
    SLICK.skr🐡 (@SLICKBLOWFISH) reported

    @TFCin110 @RogersHelps Man open a complaint with CTSS I just did and got like 2 months credit It’s the radio and telecom commission Make a complaint and tell that how horrible rogers has been treating you **** you @Rogers scamming *****