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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Thornhill, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 1, 9:09 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Rogers

Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, North York, Concord, Toronto county, King, Markham, and Vaughan.

CityProblem TypeReport Time
Toronto Internet 16 minutes ago
Toronto Internet 43 minutes ago
Toronto Internet 1 hour ago
Toronto TV 4 hours ago
Toronto Internet 11 hours ago
Toronto Internet 22 hours ago

Nearby cities with recent reports

Toronto

59 recent signals

16 minutes ago
Scarborough

4 recent signals

3 days ago
Richmond Hill

1 recent signals

1 day ago
North York

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • AaronBJared
    Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • andrematthewg
    AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario

    @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jarrell
    Jarrell G (@jarrell) reported

    @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down

  • JrOsoarrogant
    King Jr (@JrOsoarrogant) reported

    Damn wtf @Rogers whats up with ya’ll network I ain’t got no data since yesterday

  • ChopperTsoi
    Jeremy Tsoi (@ChopperTsoi) reported

    @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get

  • TonyTeresi
    Tony Teresi (@TonyTeresi) reported

    WHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!

  • DanMac2014
    Dan (@DanMac2014) reported

    @MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Service has been out for almost 6 hours now at 90 Waller St. there are a lot of disabled people in this building that require Internet access for a lot of things in their life including some of their health related equipment etc. It’s more than inconvenient for some.

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

  • Vicky_Mansour
    Vicky Mansour (@Vicky_Mansour) reported

    @dhewlett @Rogers This sounds like it should be something simple to fix but if they are having this much trouble it might be time to find an alternative provider! Hope you get it sorted for your mum asap!

  • canadacindy
    🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported

    @RogersHelps Good afternoon. I need an update to an ASAP service request placed at 9:30 a.m. this morning. There is a medical need to get this service restored.

  • PrisonBull
    Paul Tonsaker 🇨🇦 (@PrisonBull) reported

    @Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.