Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Rexdale, Markham, Scarborough, Richmond Hill, North York, Vaughan, Thornhill, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park and King.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Total Blackout | |
| Toronto |
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| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite tv not working. Either keeps replaying the same 10 secs or cuts out completely. Restarted modem, unplugged box, still not working. We were told it would be much more reliable than cable, we are extremely disappointed. Been happening for a couple months....
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Tanya sampson
(@Tksampson) reported
from
Toronto, Ontario
@RogersHelps No internet in my home and have rebooted the router twice. Help! M3H1K8
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Michel Foucault
(@mikefoucault) reported
from
Toronto, Ontario
@RogersHelps @rogers stop sending your door-to-door sales people to my house at 8pm at night trying to tell me my internet keeps cutting out and to buy yours. Felt bad for the kid because I know he needs the commission, but c’mon these are some sleezy sales tactics. #rogers
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Cara McCutcheon
(@McCutcheon_C) reported
from
Toronto, Ontario
@rogershelps I just heard the most bizarre story about @Rogers refusing to add an @Apple watch for an existing customer because your mailroom lost a @BlackBerry return in 2006. They are cancelling their service (cable/internet/family of 5 cell phones)tomorrow if you can’t fix it.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Daniel Sinclair
(@dsincla) reported
from
Toronto, Ontario
@RogersHelps hello, it appears the internet is down in our area
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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jmilly
(@jaymeemilli) reported
from
Toronto, Ontario
@Rogers is letting me down AGAIN says I’m fully connected to WiFi however simple videos won’t load.... their website won’t even load. Bell is looking fantastic right now tbh. Over this company and their lousy WiFi
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Greiner
(@lynngr) reported
You know, @Rogers, when there's enough of an outage to cause a 3 hour wait for support, as there is tonight, a simple recording of what you know on the support line would save everyone a lot of aggravation. The poor support folks must be going nuts right now.
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Tones Mac
(@tonesmac18) reported
@rogers @rogershelps So you’re claiming another cable was cut in Toronto which is what’s causing issues. You’ve used this excuse once already last year during another outage. Time to stop lying. This happens once every few months now. Time to move on. #rogers
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ayushi choudhary
(@ayushic92625518) reported
@imymulla @RogersHelps outage in my area too been 2 hours almost. M4H 1L7. Any updates?
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Graham Knipfel 🇺🇦
(@GrahamKnipfel) reported
@RogersHelps just keeps getting better: here we are again with more problems! Trying to watch tonight’s @Canucks game (maybe Horvat’s last?!) on the @Sportsnet Now app *in* BC, with a subscription, and it says there are “regional restrictions”… while in Vancouver 🤷
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Avram
(@avram905) reported
@RogersHelps You cannot assist me because you are inept and inherently useless. Get Likewize to send me my phone. Refusing my claim is criminal and making it near impossible to do my job. You are losing me money. By the day. Feel very little need to pay @Rogers anything since they don't help
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps You are having channel issues tonight. TVO is buzzing and others like OWN have no picture.
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ItsSimplyAless Promotion
(@simply_aless) reported
@DallasStarFan72 @RogersHelps @Sportsnet wifi is also down here.. seems like theres outages across ontario
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sal
(@TCBBOLT71) reported
@Not_an_ebug @Rogers for me it was smart home cameras not working and the billing they resolved in half hour but the store was able to connect to their team in 2 minutes.. I guess i got the right person and was lucky
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Avram
(@avram905) reported
@RogersHelps is really useless. They refuse to help me with Likewize because they cant change "procedures". Pathetic. Across the board.
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Dallas Fan 72
(@DallasStarFan72) reported
@Sportsnet Would be good if we could see the ******* game. Black ******* screen and no ******* help from @Rogers @RogersHelps **** you Sportsnet now