Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/12/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, North York, Maple, Stouffville, Woodbridge, Richmond Hill, Rexdale, Vaughan, Thornhill and The Beaches.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • AlphaRomeo92 Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • anthonychien Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • TibursioHeals Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • JeffersnDarrell Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • icandykriss Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • Mysticalbug Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • icandykriss Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • datachick Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • REWoman ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • heyref88 AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ErrolHest Errol Hester (@ErrolHest) reported

    I wonder when I’ll have service again @Rogers

  • arif_Isapzai Arif Isapzai (@arif_Isapzai) reported

    @Rogers @RogersHelps A clear message to all customers should have been provided about time it was taking to restore full service. Despite looking for alternatives i waited for recovery by trusting your fake messages and it cost me the whole day.Could have been handled better and differently Rogers.

  • ahudani A.K. Hudani (@ahudani) reported

    @tahanmartins @Rogers @RogersHelps I think it’s the influx of network traffic with Shaw being down :(

  • LifeLoveVancou1 LifeLoveVancouver (@LifeLoveVancou1) reported

    @RogersHelps Please don't joke yourself. $2-3 dollars is a rip off. Evenly t mobile was giving 20 usd last summer for partial outage in one region of the country. You took a whole nation wide service. And it is you who is at fault not Ericsson. Grown up and start taking responsibility

  • JustinMcgrawth Justin Mcgrawth (@JustinMcgrawth) reported

    @RogersHelps Everyone needs to cancel with rogers and show them who really controls who. #CancelRogers.

  • TCEquine Ashley 🐎🐝 (@TCEquine) reported

    @RogersHelps I still cannot access extended coverage areas on my phone, is this an issue that's being worked on? Have not had access to this since the everything went down yesterday. Very frustrated as I rely on going on other networks as I work and live in an area with sparce Rogers coverage

  • ThatOldGoth thatoldgoth (@ThatOldGoth) reported

    @Rogers Don't really know if that's going to work for all those who lost an entire day's worth of wages due to your outage. Not to mention the complete lack of communication.

  • KatyKrisp KatyKrisp (@KatyKrisp) reported

    @RogersHelps are you giving bill credits to those who had no cell service for a day? The least you could do given the lax security measures.

  • Vehl9 Vehl (@Vehl9) reported

    @Rogers You’re just as bad as you look. The internet was off for a day.

  • George42107629 George (@George42107629) reported

    @RogersHelps spoke to agents on the phone+chat service regarding info I need from the start of my contract. They can't find a record of when I first signed up with you in Manitoba. How is that possible? I need this info for immigration.