Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, The Beaches, North York, Scarborough, Stouffville, Maple, Woodbridge, Richmond Hill, Markham, Vaughan, Thornhill, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@netflix_trader @Rogers Just a horrible experience … worst I can remember
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Mary Ann Torres
(@MaryAnnToronto) reported
from
Toronto, Ontario
Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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Universnanth
(@AlphaRomeo92) reported
from
Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Jill McLean
(@Mysticalbug) reported
from
Toronto, Ontario
@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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AG
(@heyref88) reported
from
Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Anthony Chien
(@anthonychien) reported
from
Markham, Ontario
@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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Dani
(@Dani_official13) reported
from
Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@JasonPrez686 @Rogers What a poor retention program. Shame on them
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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Tibursio
(@TibursioHeals) reported
from
Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon
(@GretaGabo1) reported
@RogersHelps Just wondering when that compensation for the outage is going to be put on my account since it was not on the bill that came out today!
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Ernest BorgTen
(@ErnestBorgTen) reported
@David_Moscrop @TekSavvyBuzz @RogersHelps Can't help w Rogers and I know for many people this is unhelpful, but have you eliminated all your wireless hardware as a potential source? I completely revamped my network at the start of pandemic - wired drops at all desks, 3 overlapping wifi routers.
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David Moscrop
(@David_Moscrop) reported
Looking for some broadband wisdom help. For months our internet has dropped several times a day. Each time we open a ticket with @TekSavvyBuzz, they refer us to @RogersHelps, who refuse to send a tech and then close the ticket saying the problem is solved. (It’s not.)
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RB
(@rahul123b) reported
@Rogers Dear Rogers, You are still very bad at customer care. I scheduled an appointment for my home internet installation on the 17th but its the 20th Today and there is no internet at my home. What's your recipe for being so bad? Looks like no one cares for customers in Rogers.
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Micah Williamson
(@TheMicahW) reported
@bradleylourenco @RogersHelps mines down right now too 💀
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Human 3500
(@human3500) reported
@David_Moscrop @TekSavvyBuzz @RogersHelps Unless you are splitting the cable, your signal might be too strong. Rogers has had to come on sight twice to REDUCE the strength the signal at my modem. Measure your levels. TS can talk you through it via DM.
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Justin Stayshyn 🏳️🌈
(@UnionSt) reported
@David_Moscrop @TekSavvyBuzz @RogersHelps I had this problem. TS sent a Rogers tech. Rogers tech said line is fine it’s TS. After weeks is this TS finally replaced our TekSavvy Hitron modem. Problem solved.
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Hamed
(@hsrad) reported
Hey @Rogers "network system failure" after a "maintenance update" is not a proper root cause analysis. You owe it to your customers to explain 1) what happened exactly, 2) how it happened, 3) what are doing to make it never happen again. #rogersoutage #rogersoutrage
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Laura Hawkins - C4U
(@prettyladysnags) reported
@AboutRogers @RogersHelps And then there's an issue again today. Fix your problem Rogers.
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David Moscrop
(@David_Moscrop) reported
@tonih_78 @TekSavvyBuzz @RogersHelps We just got a new line — they left the junction box open for days. Then it got worse. Truly stunning ****.