Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Vaughan, Purpleville, Richmond Hill, Woodbridge, Maple, Downsview, Markham, Thornhill, King City, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Scarborough |
Internet | |
| Toronto |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Chris Logan
(@ChrisLoganHomes) reported
from
Toronto, Ontario
@RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp
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Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps currently experiencing an outage in East York M4B3C6
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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John Size
(@John_Size) reported
from
Toronto, Ontario
Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.
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Shanna
(@ShannaPritchard) reported
from
Toronto, Ontario
@RogersHelps rented Wonder Woman 1984 and kid 10 stopped the movie by accident. Now the movie won’t load or play from where we left off.... help!
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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Praan Misir
(@pmisir) reported
from
Toronto, Ontario
Just when I thought my @RogersHelps internet was back, it goes down again.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Gagne
(@TherealJayGagne) reported
@Rogers @RogersHelps "Regrettably, from the Social Media Team, we are unable to make or receive phone calls. If you prefer to speak with an agent, in that case, you need to call the Call center." Done that 4 times already @Rogers they put you on hold or hang up on you.
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Terro9595
(@terro9595) reported
@RogersHelps internet has been crap all day long now and now it is fully offline first the phone outage on the 19th and now this???
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Dylan Smith
(@Dylonius) reported
@CANADALAND @EdwardSRogers @RogersHelps Hi can you help explain wtf is going on here before I cancel my service?
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🌱🌿•• Kyle Lowry Stan Account.
(@Oldsoultee) reported
@RogersHelps lied. I didn’t get no credit for the service interruption that happened last month. Now your Ignite TV keeps cutting in and out. Why is your company like this? I want my credit and get it together with your Ignite tv crap
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Nicholas D.
(@nickd247) reported
@RogersHelps I have noticed lately my Rogers ignite services stop working frequently throughout the day and I can’t access the modem when it’s not working. Was there any updates done to the modems as it was fine for a while and now it’s not. #intermittent #frustrated
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Gauntlet1980
(@Matt94261750) reported
@RogersHelps Your management team lacks the tools to rectify and clearly should be re-trained. Rogers has now lost all the accounts that I have had for 10 years. When I can find another provider for internet this account will be closed. (then again I have no service yet.)
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dm
(@DripOrNoDrip) reported
@RogersHelps might finally cancel my Ignite tv & internet plan due to all the outages. fix up
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Barry Goldlist
(@bargold) reported
@RogersHelps cont'd: I was told last week that 1 of the issues was resolved, and its not!!!! I can't access any account info online AT ALL!!! for 3 months!!!
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Matt
(@Matt94261750) reported
@RogersHelps since your company refuses to honour our service install date, and after hours of calls, its time to go public with the story. Rogers continues to deny its responsible for the errors after errors. Does not care people work from home. Abysmal service!
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Gauntlet1980
(@Matt94261750) reported
@RogersHelps Rogers had the wrong date; plus wrong phone number. you had another customers information on my account. Then refused to honour the date. The Concierge team was the most incompetent, abysmal service ever. Your management team refused to honour the date as well.