Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/02/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Vaughan, Thornhill, Markham, Richmond Hill, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬

  • d_a_f_f_y_d David Lussier (@d_a_f_f_y_d) reported from Toronto, Ontario

    @KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency

  • ruimiguel_17 Miguel Carvalho (@ruimiguel_17) reported from Toronto, Ontario

    Hey @Rogers , I sent a message using live chat to inquire about how long would I need to wait for an Apple Watch and Mary Ann, the assistant online was rude and kicked me out of the live chat for no reason without trying to explain why! Is this your type of customer service?

  • jmaltman Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • ImpatienTourist The Impatient Tourist (@ImpatienTourist) reported from Toronto, Ontario

    @Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.

  • philistweeting Phil Kane (@philistweeting) reported from Vaughan, Ontario

    Have you been to a @Rogers store lately? Before entering I had to scan QR code for my turn to enter, show ID, and was then asked to pull down my mask and look at the camera. WTF? I also wasn’t allowed to open the door on my own. All of this to return a modem.

  • kellychan360 Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Toronto, Ontario

    @RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • coolmanjun 정영준 チョン・ヨンジュン (@coolmanjun) reported from Toronto, Ontario

    @RogersHelps I have an online test in a hour but the internet seems down for awhile

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs

  • MarsBolton Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps just curious if there is an Internet outage in the M6M postal code area

  • srahman24 Sharmin Rahman (@srahman24) reported from Toronto, Ontario

    @RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑

  • avocadosplease Chip Off the Old Block (@avocadosplease) reported from Toronto, Ontario

    @RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP

  • Reetaville Rita (@Reetaville) reported from Toronto, Ontario

    @RogersHelps @doctordootch I'm down also.

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    @RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    @RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DcFofer DcFofer (@DcFofer) reported

    @RogersHelps Hey, you guys got an ETA on when Rogers service will be up again?

  • brett587 Brett (@brett587) reported

    @RogersHelps Fix it already

  • _f_i_o_n_a__ 🐝fee🐝 (@_f_i_o_n_a__) reported

    @RogersHelps "working quickly" ok, I'll make sure to pay my bill just as quickly as yall are working to fix a 14hr service outage!

  • TonyNgu37274147 Tony Nguyen (@TonyNgu37274147) reported

    @RogersHelps Rogers need to compensate for customer for this issue. Early today, I planned to sell my stock in Questrade app by using mobile. But my order couldn't executed and cause me loss $700.00. I couldn't close my position for Tesla and Coinbase due to no network. I am so stressed.

  • catvetskelly Kelly St. Denis (@catvetskelly) reported

    @RogersHelps Your company sucks. "the Best is yet to come" and THIS is the BEST you can do?? I reiterate... rogers sucks.

  • Max34674093 Max (@Max34674093) reported

    @RogersHelps People rogers Corp does not GAF about our down time

  • smccaughey smccaughey (@smccaughey) reported from Cobourg, Ontario

    @RogersHelps @Rogers "Interruption" makes it sound like it's a minor issue. This is not minor. And you should be providing updates every hour at least. And an honest ETA for restored service.

  • kashiftexperts Mohammad Imran (@kashiftexperts) reported

    @RogersHelps NO SERVICE

  • muglerwoman_ jenna (@muglerwoman_) reported

    my entire house alarm just set off because Rogers is down and my remote on my phone wasn’t able to disable it since there is no service, @Rogers I’m sending you my Vivint bill for this 👍🏼

  • BryanH38176456 Bryan H (@BryanH38176456) reported

    @RogersHelps I'm in Montreal and have had literally no service at all since 10am. No data, no calls, no text messages.