Rogers Outage Report in Thornhill, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, North York, Thornhill, Richmond Hill, Vaughan, Markham, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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Jemmstonee
(@_jemmstonee) reported
from
Toronto, Ontario
My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Universnanth
(@AlphaRomeo92) reported
from
Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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Angel Macellones
(@macellonesangel) reported
from
Toronto, Ontario
@simonjagassar @RogersHelps Same issues with me.
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Poly Andrada⭐️⭐️⭐️
(@SalaPoly) reported
from
Toronto, Ontario
@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Bill Paterson
(@sandbagger13) reported
from
Humber Bay, Ontario
@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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Dani
(@Dani_official13) reported
from
Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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Susie Brown
(@susiebrown_tdsb) reported
from
Toronto, Ontario
@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Jon Lee
(@JonLeeOSC) reported
from
Toronto, Ontario
@RogersHelps is there an outage in the Rouge Hill area?
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Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
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Alomo
(@AntoninoLoMona1) reported
from
Vaughan, Ontario
@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Nikki Gore 🇨🇦
(@nikgore) reported
from
Toronto, Ontario
@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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joan dalapo📡❤️
(@joandalapo) reported
@MiriamRiverP @RogersHelps Talk to @Reid_360 they helped me when support services wouldn’t help me🥺..
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Joel Gallant
(@SportsCamDude) reported
What is happening with @RogersYahoo email @RogersHelps ? Just in the past hour my mac and iPhone logged me out; and now my log in / password won’t work. Should I be worried I’ve been hacked? Is this a more wide issue?
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Gordon Nowlan
(@GordonNowlan) reported
Rogers Communications (oh the irony) has issued zero communication on their >24hr email outage. Terrible, terrible customer service. @RogersHelps @torontostar @CRTCeng
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Mama Duchess
(@duchess_mama) reported
@RogersHelps It will be nice to let customers know that there's a system wide email issue affecting some customers with @rogers.com emails so that we don't keep calling and staying on the line for 3 hours wondering if our email has been hacked.
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Drewski
(@180Drewski) reported
@Rogers fix your internet. Don't tell me to unplug and plug it back in. This issue has been going on for 3 months, and I replaced my modem, too.
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Gordon Nowlan
(@GordonNowlan) reported
Rogers Communications (oh the irony) has issued zero communication on their >24hr email outage. Terrible, terrible customer service. @RogersHelps @torontostar @CRTCeng #rogers #RogersOut
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D Crocker
(@denncrocker) reported
Hey @Rogers My bill is gonna increase by $70.00 a month come the end of April. What are we going to do about it? A customer since the mid 90's that will be forced to go elsewhere if that can't be fixed.
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Pantelis Diakoloukas
(@PDiakoloukas) reported
@Rogers Does it really take days to fix your Rogers Member Centre? 3 hours to get someone to access my own account? Your rep told me its normal for Rogers to change my pw! Tell me, is that true?
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Lee Smithson
(@leesmithson) reported
Hey @rogers thanks for proactively calling and sending a tech out to fix out our internet Thursday! cable tv no longer works but internet is solid. Sigh