Rogers Outage Report in Thornhill, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Thornhill, North York, Markham, Scarborough, King City, Woodbridge, Vaughan, Maple, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Richmond Hill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
-
Trish Cassling
(@trishca) reported
from
Toronto, Ontario
@RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.
-
Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps I’m experiencing internet outage in East York. Please help!
-
Trish Cassling
(@trishca) reported
from
Toronto, Ontario
@RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.
-
Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!
-
Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
@RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.
-
KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦
(@kj_ashby) reported
from
Toronto, Ontario
@RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.
-
Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
@RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.
-
Mario Antonio Alfano
(@t_alfano94) reported
from
Toronto, Ontario
@BarryDavis_ @Rogers I just switched over to Bell too Roger sucks
-
Lobst3rDev
(@Lobst3rDev) reported
from
Toronto, Ontario
Is anyone else having issues with @Rogers right now? I've got no internet.
-
Ducky Smockton
(@LFJTO) reported
from
Toronto, Ontario
@RogersHelps any outage reported in Toronto in the past hour?
-
...
(@dietcokaine) reported
from
Toronto, Ontario
Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done
-
Jacqueline Loch
(@jacquelineloch) reported
from
Toronto, Ontario
HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!
-
Atiqa
(@AtiqaM) reported
from
Toronto, Ontario
@RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago
-
Farhan Thawar
(@fnthawar) reported
from
Toronto, Ontario
@CanadaKaz Could be a hw problem @RogersHelps
-
Trish Cassling
(@trishca) reported
from
Toronto, Ontario
Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
-
Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
-
Dom
(@domlee2010) reported
from
Toronto, Ontario
@RogersHelps @CRTCeng @EdwardSRogers since when porting a numbers to Rogers as a new customer involve me providing my password of my login from my old provider to Rogers. This is complete violation of privacy and data security
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Tyler Jollymore
(@londonatlarge99) reported
Hey @Rogers mind telling me why as a Zoomer customer my phone service is out? Didn’t realize you dummies owned Zoomer too
-
JP
(@JP53782096) reported
@RogersHelps @Rogers This is beyond absurd. No service since I woke up here in AB. Glad I have landline from a different company, and I can still call in to meetings. How are you compensating us? This is unacceptable. Can you imagine if there was an emergency? No back up plan!
-
mila elle/she/her
(@avecun_k) reported
@Rogers hope your users are getting compensated for today’s outage, that was unacceptable especially in these times
-
SB
(@samehbarakat) reported
@RogersHelps @Ashok_Kd Are you sure from your words about working quickly ? What could have caused the outage and needs 10 hours to be repaired ? No@spare parts ! Fiber cut ! No redundancy ! It’s lake of customer satisfaction and amazing customer service .
-
B0mmer
(@B0mmer) reported
@RogersHelps @CaptainAdam99 So, 16 hours without an update. Now at 0 signal bars instead of just no data in Hamilton. Were you hacked, or did someone install some ransomware on your network?
-
Tom Hay
(@tomhay2) reported
@Rogers have no cell service and when your life revolves around working on a cell phone make for a real ****** day. When are you going to fix this ?
-
Nick Di Filippo
(@3L3TR0N1CK) reported
@Rogers why don’t you allow users to temporarily access the Rogers Extended Network even in major cities while you try to fix your issue?
-
TheBeardedOne
(@ShantP1) reported
@Rogers @RogersHelps Are you guys kidding me??? Over 14hrs of no service? YOU SHOULD TELL YOUR CLIENTS WHAT IS REALLY GOING ON. Keeping quiet about the problem won't help you. Folks it's time for a mass exodus from Rogers. LEt's all move to the competition
-
Lisa Cybulski
(@lisa_cybulski) reported
@globalnews Yes and @Rogers in the event I decided not to pay my ridiculous family cell phone bill what would you do? I know harass me! For what we pay this is completely unacceptable- all day no home phone or cell phone. Great service🙄
-
Steve W.
(@Cloverdale69) reported
@RogersHelps Time for update on your issues. We know the service is down country wide but you’ve yet to tell us why! Give us some details and what you’re doing to resolve the issue.