Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Rogers
Rogers is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, The Beaches, Thornhill, Scarborough, North York, Markham, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Ducky Smockton
(@LFJTO) reported
from
Toronto, Ontario
@RogersHelps any outage reported in Toronto in the past hour?
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersHelps If for a simple issue my entire family is stressed out I don’t want to have that service from you.
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersHelps Funny thing is it’s not about my phone. If you had a competent team they would know my issue. I have been trying to reach you in every possible channel. I can withhold my personal problems but you can’t hamper my business, especially in times like these.
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The Bab
(@Cbab_) reported
from
Toronto, Ontario
FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.
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...
(@dietcokaine) reported
from
Toronto, Ontario
Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done
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Trish Cassling
(@trishca) reported
from
Toronto, Ontario
@RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.
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Mario Antonio Alfano
(@t_alfano94) reported
from
Toronto, Ontario
@BarryDavis_ @Rogers I just switched over to Bell too Roger sucks
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Bloozx
(@Bloozx_X) reported
from
Toronto, Ontario
I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****
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Jackie Taggart
(@3madhats) reported
from
Toronto, Ontario
@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.
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Trish Cassling
(@trishca) reported
from
Toronto, Ontario
Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking
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Harold Li
(@HaroldLi) reported
from
Vaughan, Ontario
@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
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Lobst3rDev
(@Lobst3rDev) reported
from
Toronto, Ontario
Is anyone else having issues with @Rogers right now? I've got no internet.
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𝓶𝓪𝓾𝓻𝓲
(@MauriXXI) reported
from
Toronto, Ontario
@Rogers is the internet down in Etobicoke?
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)
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Rishabh Sinha
(@rishabh_snh) reported
from
Toronto, Ontario
@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @bellcanadahater can you please help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto
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Jayshri V
(@JayshriRavi) reported
from
Toronto, Ontario
@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????
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Atiqa
(@AtiqaM) reported
from
Toronto, Ontario
@RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago
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daveinthebeaches
(@daveinthebeach1) reported
from
Toronto, Ontario
@Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@louissssssse) reported
@Rogers but here’s the problem: they do be a lil but picky about prices which is why i do be suffering with online school
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Tonezofhome
(@tonezofhome) reported
Hey @RogersHelps I finally gave up on my modem and switched for a new one. Activated my wifi but the 5g network is not showing. Can you dm me how I fix that?
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leafs2021 lets go!
(@justin_m1991) reported
@Rogers I finally got my new phone. And I wana give your rep a thumbs up. Can you help?
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Tia
(@TiaChanges) reported
@RogersHelps is there an issue with the internet mine just stopped working 30 minutes ago. I've restarted the modem, but one of the lights won't light up
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Yee Chung John
(@DragonYee88) reported
@Rogers WTF is wrong with your On Demand service??? Once AGAIN every time I try to watch a selected program, NO MATTER WHICH NETWORK - the program stops and won't play even if I click on start over from start!!! Seriously thinking of cancelling my subscription as this is BS!!!
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LT_1969
(@1969_lt) reported
I have to say that I was quite shocked that @RogersHelps made no attempt to save my business before I switched over to @virginmobilecan . I thought being a customer for 7 years would have warranted something. Oh well
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Kaue
(@kawebah) reported
@RogersHelps Hey @RogersHelps, that link to check service interruptions don’t work, what is the point of pinning a link that never works? How do I check the service that seems to be down on my area?
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sCrone
(@MySimAntics) reported
@Rogers Last month my 2 yr iPhone randomly died. I was met w/ the worst kind of indifference from a dozen of ur employees only to be w/I a phone 4 a week & forces 2 buy another b/c u refused to replace it. Nobody cared that I’m a woman with a 5 month old and working full time from home.
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Dr Heather Hughson
(@HNHughson) reported
@David_Moscrop @RogersHelps I use a data-only pay-for-use plan from Virgin Mobile meant for tablets ($25-45/mo depending on how much I leave the house), paired with Fongo for my phone service (free domestic calls, 6 months of global texting for $16, and I even got to choose my own number).
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diplomatic immunity
(@Ed26612744) reported
But the thing is. 1hr on the phone already to cancel my account. What a joke bell. @Rogers can take my 84.99$/month for 1Gbps compared to your 89.99$ for 150Mbps that runs at 40-100Mbps. And even while typing this I'm still on hold trying to cancel my account