Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Vaughan, Toronto county, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Wi-fi	21 minutes ago
Toronto	Total Blackout	1 hour ago
Toronto	Wi-fi	3 hours ago
Toronto	Internet	3 hours ago
Toronto	Total Blackout	4 hours ago
Toronto	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Jon Lee (@JonLeeOSC) reported 1 minute ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  Joe LaFortune (@joe_lafortune) reported 6 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  Todd L Smith, CET (@calltoddsmith) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 8 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  t. anon 👽 (@tyrelasaurus) reported 14 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Mish (@mishd27) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  ReWoman👠 (@REWoman) reported 16 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  Space & Defense Sector (@SpaceSector001) reported 24 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Adam Scott (@AdamScottEnv) reported 25 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Jessica Edwards (@sometimeslola) reported 28 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Stacey Morrow (@LegalMama22) reported 34 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Angel Macellones (@macellonesangel) reported 34 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Dani (@Dani_official13) reported 40 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 48 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  addey (@addeyxx) reported 49 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Martha Holmen (@winnimartha) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 53 minutes ago from Malvern, Ontario

  Wifi down here @RogersHelps

• 
  Lauren Souch (@laurensouch) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Modern Pundit (@sen127) reported 56 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Knxwhun.🇯🇲🇵🇸🍉 (@Knxwhun) reported 6 minutes ago

  We got our @Rogers modem today and they are already going through an outage lolol.

• 
  Cal Lindsay (@Cal495) reported 12 minutes ago

  Hey @RogersHelps I need help from a human. My gateway modem is dying a slow death and I need a new one. Tried all the fixes your unhelpful chatbot suggested. None worked. Spent 1.75 hours on your tech support line. Call dropped. I just want to talk to a real person please!

• 
  🇨🇦 Mel Deydey 🏈 (@Mel_Deydey) reported 13 minutes ago

  @RogersHelps We have had no television service in #MedHat (Medicine Hat, AB) since 4:45 pm this afternoon. We get the message from Roger’s that “We are having some trouble.” If this persists, please try another channel. After 4.5 h, no channel works. Anyone else having issues?

• 
  Goug Dilmour (@CanadasLeafs) reported 13 minutes ago

  @CrissieC @Rogers I tried that as well but it is currently down.

• 
  Pygo (@Pygowsky) reported 18 minutes ago

  @RogersHelps Hey Eric, my problem this time was actually mainly with your tech support not having a clue how to troubleshoot properly. I called to ask why my modem keeps power cycling consistently today and was told I need to restart my separate router. Literally makes no sense.

• 
  sarahpvictoria (@sarahpvictoria) reported 19 minutes ago

  Also, your stores are only open 10-5 weekdays which is when people WORK. Taking time out of work to find a human to email a QR code is bad service & advice @Rogers

• 
  Dan (@Hockeyfandan1) reported 19 minutes ago

  @CanadasLeafs @RogersHelps 😑🔫 Their remote sucks too

• 
  BlindLiberalism (@BlindLiberalism) reported 19 minutes ago

  @RogersHelps Hi, I’ve followed up again with support but now have not heard back for a bit. It’s been a frustrating amount of back and forth and Im not understanding why they cannot actually help.

• 
  🇨🇦 BuBz 🥅🏒⚾️ (@bubzshed) reported 20 minutes ago

  @SportsnetPR **** you @Sportsnet 🖕 **** you @Rogers 🖕 Sticking your greedy grubby hands deeper into my pockets when I already pay a ridiculous price just to watch the games. Greedy ********, all of you!

• 
  Dave Dickson (@Dkcdickson) reported 25 minutes ago

  @RogersHelps Meanwhile bell is offering me triple the bandwidth for 40% less money…. But I need to get internet back today so that’s a topic for after you FIX my service