Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Concord, Toronto county, Richmond Hill, King, Markham, Vaughan, Thornhill, and Maple.

City	Problem Type	Report Time
Toronto	TV	40 minutes ago
Toronto	Internet	52 minutes ago
Toronto	Internet	8 hours ago
Toronto	Internet	10 hours ago
Toronto	Internet	11 hours ago
Toronto	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 3 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  E_Rozie (@E_R0z1E) reported 3 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Wolf of Bay Street (@_raystackz187) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 6 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  Kristen Ridley (@KristenRidley) reported 14 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Adam Scott (@AdamScottEnv) reported 14 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  T. Longue (@tickylongue) reported 15 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Regina Corpuz (@corpuz_regina) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

• 
  addey (@addeyxx) reported 15 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  Angel Macellones (@macellonesangel) reported 16 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Adnanas 🐻 (@Comradnan) reported 18 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Stacey Morrow (@LegalMama22) reported 23 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Kelly McDonough (@simcoe7) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

• 
  Karen Lopez (@datachick) reported 33 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  Mark Orlan (@MarkOrlan) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

• 
  t. anon 👽 (@tyrelasaurus) reported 37 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Alomo (@AntoninoLoMona1) reported 42 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

• 
  肥婆的树洞💭 (@sullisjinri) reported 43 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  ReWoman👠 (@REWoman) reported 54 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 56 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Bannon (@SteveBa62341032) reported 7 minutes ago

  How is it possible to represent yourself as a communication company @rogers when you make it as difficult as possible to communicate with you. I'm now an hour and fifteen minutes and no tech yet. Please fire your head of customer service and hire any street vendor or squiggy kid.

• 
  HockeyBusiness (@HockeyBusiness) reported 10 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  Ranjan Soni (@_RanjanSoni) reported 20 minutes ago

  @aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.

• 
  Procrumpets03 (@Procrumpets031) reported 20 minutes ago

  @VTuberASMRFan @Rogers sign her, so we never have to watch Lennyn Sosa take an AB again

• 
  Jacob Legein, CPA (@PeachFinancial) reported 21 minutes ago

  @RogersHelps Fix the problem or I am going to dig the gravel out myself and leave your wires exposed if I don’t cut them

• 
  Jarrell G (@jarrell) reported 25 minutes ago

  @RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down

• 
  NickL (@nickl007) reported 27 minutes ago

  @RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.

• 
  Zesty Italian (@twoopmasta) reported 30 minutes ago

  @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

• 
  jc (@JMCInformation) reported 30 minutes ago

  Have a problem with your Internet provider? #Rogers @Rogers Contact: The CCTS helps customers and small businesses in Canada resolve complaints related to mobile, home phone, Internet and television services. I'll let you know if this works.

• 
  Sanka Jayasundera (@Zenblime) reported 30 minutes ago

  @RogersHelps Its a 44mm samsung watch8. Im on a call with tech support now and they telling me to go to the store which I already did and they told me to talk to tech support so you guys have no idea what you doing and giving me the run around and wasting my time