Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, Markham, North York, Maple, Stouffville, Woodbridge, Rexdale, Vaughan, Thornhill and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Internet | |
| Toronto |
||
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Susan Finkler
(@fink_miss) reported
from
Toronto, Ontario
@RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
@QueenofCastoria @Rogers Yeah I'm paying for this garbage.
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Khala Naturals
(@khala_naturals) reported
from
Vaughan, Ontario
Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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John Paillé
(@johnpaille) reported
from
Toronto, Ontario
I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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tanya
(@mamma_tanya) reported
from
Toronto, Ontario
My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.
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Willie Handler, Canadian humourist and author
(@WillieHandler) reported
from
Vaughan, Ontario
Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Rafael Dourado
(@rafadourado21) reported
from
Toronto, Ontario
@Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??
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CONSERVATIVEdotTO
(@CNSERVATIVE_TO) reported
from
Toronto, Ontario
Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.
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Dan Grant
(@BrewScout) reported
from
Toronto, Ontario
Another @RogersHelps outage. Another afternoon losing sales.
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Chris B
(@Worldisart) reported
from
Toronto, Ontario
@RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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#TIFFANY
(@always_xo) reported
from
Toronto, Ontario
This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps
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Mrs. Whitaker
(@cynthiavass) reported
from
Toronto, Ontario
@ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.
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𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝
(@DuffMacDonald) reported
from
Toronto, Ontario
@RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Loves KARMA
(@StealthBrenda) reported
@gmbutts @Rogers Our house had 3 phones with @Rogers, we are down to just one and only because it's an older phone. Canceled all our cable with them also
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John Calhoun
(@OutlawSquirtle) reported
@Rogers has us on hold for an hour and a half then hangs up on us. I love how a company that is known for being under resourced and having terrible customer service forces you to call customer service instead of visiting a store to do business cause they don't do that in store...
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Adrian Neill
(@toastee0) reported
@RogersHelps $500 rogers bill, most of it activation fees rogers customer service promised to waive. 3 hour hold to talk to them. This feels intentional.
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rositta
(@wheresrosinow) reported
Three years in a row voted best CUSTOMER SERVICE?? Who is @Rogers @RogersHelps trying to kid? Not me after being on hold THREE HOURS AND TWENTY MINUTES.
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Dawn Alene 🇺🇸🇨🇦♏️
(@DawnAlene64) reported
@dw_harrison @gmbutts @Rogers My loyalty to Telus has never been mutual.
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rositta
(@wheresrosinow) reported
One hour and 8 minutes on hold with Rogers. It’s a record. This past 8 days I’ve lost 8 hours of my life on hold that I will never get back. There has to be a better company @RogersHelps
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David Harrison
(@dw_harrison) reported
@gmbutts @Rogers There are no good choices, but the least-bad approach seems to be “buy your phone outright and shop around for the best plan, switching without any loyalty whenever a better deal is available”.
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Nicholas D.
(@nickd247) reported
Spent an hour and a half on hold for @rogers customer service and then their IVR hangs up. How are customers supposed to call to obtain #credit when @RogersHelps said to call them? #unhappycustomer
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Lily 🇨🇦 😷🌈
(@lily_sm12061078) reported
@gmbutts @Rogers I did @rogers once. Never again. Nightmare service.
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JW
(@JT_Wood) reported
@gmbutts @Rogers I’ve done lots of things against my better judgement. I think it’s broken