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Rogers outages and service status in Thornhill, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Thornhill, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 29, 5:48 PM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at Rogers

Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Richmond Hill, Scarborough, Markham, North York, and Concord.

CityProblem TypeReport Time
Toronto TV 3 hours ago
Toronto Internet 3 hours ago
Toronto E-mail 4 hours ago
Toronto TV 5 hours ago
Toronto Wi-fi 5 hours ago
Toronto Internet 7 hours ago

Nearby cities with recent reports

Toronto

42 recent signals

3 hours ago
Toronto county

3 recent signals

11 hours ago
Vaughan

2 recent signals

24 hours ago
Richmond Hill

1 recent signals

1 day ago
Scarborough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • eastyorkcycle
    Samantha (@eastyorkcycle) reported from The Beaches, Ontario

    @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • buttery_smoooth
    SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @Hockeyfandan1 @RogersHelps Everything about their company sucks. Everything.

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps If @Bell has any actual usable service in the area we would definitely consider switching

  • DaisyDoubleD
    mweh mem (@DaisyDoubleD) reported

    The most useless customer service is from @rogers @RogersHelps. Been waiting to connect with a support team for two hours

  • chrisbrothers
    Chris Brothers (@chrisbrothers) reported

    @Rogers customer service??? Do better!!!!

  • SteveD29
    Steve (@SteveD29) reported

    @RogersHelps What a disgrace you are. Charging me 210 bucks for an internet service that I haven’t used and your customer service tells me “Nothing we can do” I haven’t used rogers internet in almost a year. Completely useless and unacceptable customer service!!!

  • me_gauravbhalla
    Gaurav Bhalla (@me_gauravbhalla) reported

    Hi @RogersHelps, I am experiencing ongoing network issues in Toronto. My phone keeps disconnecting and reconnecting during data sessions, and voice call quality is poor with frequent interruptions, both at home and while I am out. Please investigate and help resolve this.

  • drslmd
    Shelley Duggan (@drslmd) reported

    @RogersHelps This is terrible service. I have to spend another 30 minutes trying to get someone to do something

  • poleman88
    Scott Slade (@poleman88) reported

    @RogersHelps After almost 3 days of trying to talk to someone to cancel my parents home services due to them moving into a retirement home, I finally get someone and they tell me it’ll be $450 + tax to cancel. Great way to treat longtime customers.

  • boarderman8
    Mike D. (@boarderman8) reported

    @TheFourthPeriod Gross. They do such an awful job with the broadcasts. Also, @Rogers increased the subscription fees this season and now get away with broadcasting fewer games? What a joke.

  • MauryaHarkesh
    H_Maurya (@MauryaHarkesh) reported

    @RogersHelps Tried several times calling given contact number but they do not pick call even after waiting 3 to 4 hours. Waited for them to pick 2 to 3 times since last week. Do you have any concrete solution?