Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Thornhill, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 24, 11:43 PM EDT.
- Internet (63%)
- Wi-fi (15%)
- Phone (7%)
- Total Blackout (5%)
- TV (5%)
- E-mail (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, Vaughan, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Phone | 13 hours ago |
|
Toronto
|
Internet | 19 hours ago |
|
Toronto
|
Wi-fi | 1 day ago |
|
Toronto
|
Total Blackout | 1 day ago |
|
Toronto
|
Internet | 2 days ago |
|
Toronto
|
Internet | 2 days ago |
Nearby cities with recent reports
41 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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rr. (@iamdieroiramor) reported from Toronto, Ontario@RogersHelps are you guys prepared for customers? Why is my internet not working?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario@RogersHelps I take that back. Icon shows connected, but it's still down
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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E_Rozie (@E_R0z1E) reported from Toronto, Ontario@RogersHelps Already spoke to Support, yet another outage for Toronto
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
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ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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DWhite. (@DWhiteBC) reported@RogersHelps @Rogers internet not working!!!!! What is on now?!?! My modern is bleeking orange and it was fine 20 minutes ago!
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Peter Lahay (@lahay_peter) reported@DobberHockey I have a wifi problem at home. Calling customer service. I have been on hold for more than 2 hours so far. Calling @Rogers is like being in a liferaft in the middle of the Atlantic with no flares left. Can’t understand how anyone can stand them.
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ChristopherJames (@Chrislovesjays) reported@Sportsnet @Rogers - Oh just another friendly email from Rogers... Sportsnet going up yet again!! 34.99 $$$ as of September 1.... For **** sakes Rogers! #robbery
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Wayne (@Dr_Of_Style) reported@canadiens_8 @Rogers I don’t subscribe to any service, but for those who have to in order to see their respective teams play… it’s beyond ridiculous. Unfortunately though… it’s the cost of doing business.
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Michael Gallo (@galloots1313) reported@RogersHelps I never got a notification any discounts were expiring. I just got a new bill that went from $60 to $153. Unacceptable Why can’t I speak to a person about this? I’ve waited on the phone for 5 hours last 3 days. I don’t have time to waste my entire day to fix your error
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Jess Gibbons (@JG_GizmoJones) reported@Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH
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Michael Gallo (@galloots1313) reported@RogersHelps This is a business hour. Yesterday I called during business hours. The day before I called during business hours. I have no choice but to cancel my @Rogers internet because you have no staff to talk to customers?
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Harriet 🦋 (@longlivetay_) reported@Rogers been trying to get tech support to help me since 6pm. What gives? Haven’t been able to talk to an agent all day
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Jennifer Vargen (@jennvargg) reported@alancross @Rogers They are the absolutely worst!!!!!!
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SteveSteele 🇨🇦 (@Stevest48366771) reported@alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.