Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 03/21/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Markham, Thornhill, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaScarborough Internet
CanadaNorth York Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • RareAdamCasts Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢

  • CNSERVATIVE_TO CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • rafadourado21 Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • cynthiavass Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

  • johnpaille John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • fink_miss Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • mamma_tanya tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • khala_naturals Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers Yeah I'm paying for this garbage.

  • WillieHandler Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • Worldisart Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • BrewScout Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • always_xo #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • DuffMacDonald 𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported from Toronto, Ontario

    @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Spooky__Mike Mike Cin (@Spooky__Mike) reported

    @Rogers what's up with your home internet? it's been down all day in west end Toronto.

  • tam_garner Garner Tam (@tam_garner) reported

    @RogersHelps Internet is out in Mississauga - Kennedy and Eglinton area. Can someone from a Rogers please verify if there is an issue and if it’s being worked on?

  • MBCpeanut Peanut (@MBCpeanut) reported

    @RogersHelps my internet has been absolute trash for months now. Constant interruptions, horrible speeds. Considering I have a business phone that runs off of the internet, it's extra annoying. Just got cut off from a client call because it went down for the 4th time this week.

  • Kalicranstonson Splading Smails (@Kalicranstonson) reported

    @musicisageless @Rogers I’m checking to see if Rogers is down, for somebody else.

  • realmpolowin MS Polowin (@realmpolowin) reported

    So @RogersHelps Is having a widespread outage in Ottawa.

  • _errkkaa Hello It's E (@_errkkaa) reported

    @Rogers Unable to connect to Ignite. Is there an outage? Crashed around 2am.

  • Firthguy Mark S (@Firthguy) reported

    @Rogers WHY CANT YOU FIX MY INTERNET CONNECTION PROBLEMS?!?!?!

  • zenbitchslap1 zenbitchslap (@zenbitchslap1) reported

    @Rogers Another corporation with a gay pride coloured logo and marketing material trying to force diversity down our throats. Blocked

  • 210hope sophie 🇨🇦🇦🇲 (@210hope) reported

    @RogersHelps can I exchange my modem by taking it to a Rogers store or it needs a ticket? I’ve been on hold@with Rogers tech for 30 min to only be hung up on as soon as my turn came in queue and call back option not working.

  • tam_garner Garner Tam (@tam_garner) reported

    @RogersHelps our internet is still out (for over an hour now) which means I am missing meetings. I called into support and scheduled a call backX which I just received. I was put on hold, never spoke to someone live, and then was hung up on. This is service???