Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/19/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Markham, Scarborough, Richmond Hill, Vaughan, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Total Blackout
CanadaToronto Wi-fi

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I exchanged email messages with someone about another bad experience recently.

  • DomVitale63 Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • gmansilla GM (@gmansilla) reported from Toronto, Ontario

    @RogersHelps internet down. Again. :(

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps services down in guildwood area of toronto. Please confirm.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.

  • Creeperry_R6 Ryan (@Creeperry_R6) reported from Toronto, Ontario

    Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest

  • MesmorizedTTV 🅼🅴🆉 (@MesmorizedTTV) reported from Toronto, Ontario

    Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH

  • CS_sean Sean Smith (@CS_sean) reported from Toronto, Ontario

    @RogersHelps your mobile site is next to useless. It won't let me login

  • coulls (ノ°Д°)ノ︵ sןןnoɔ (@coulls) reported from Toronto, Ontario

    Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity

  • 1lilQtpie Laura (@1lilQtpie) reported from Toronto, Ontario

    @RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps

  • sheldonbk Sheldon Kerzner (@sheldonbk) reported from Toronto, Ontario

    @RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge

  • ConsumerSOS Seán O’Shea (@ConsumerSOS) reported from Toronto, Ontario

    @tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.

  • Lisa_Travel_Now Lisa Booth, Travel Beyond the Ordinary (@Lisa_Travel_Now) reported from Toronto, Ontario

    @Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AgueroLegacy Mr K (@AgueroLegacy) reported

    @Rogers @EdmontonOilers @dhruvxraj I have never been to an oilers game as I can’t afford the tickets, but am a huge fan!

  • pj_marshall Pam *Wear a Mask* Marshall 🇨🇦 (@pj_marshall) reported

    @Christinaprezz @Dire_Canadian @Rogers Agree! Service going in and out for past 3 days. First available appointment is Saturday. Pathetic service and no recourse.

  • Sean_in_Calgary X - Sean (@Sean_in_Calgary) reported

    @Rogers @EdmontonOilers I would take my daughter @sarah47241277 She needs to experience a real hockey arena is like. fLames fans have been trying to convert her down here

  • conceptaann Concepta 🇨🇦🇮🇪🇺🇦 (@conceptaann) reported

    @RogersHelps ongoing issues with calls in and outgoing,calls are all garbled, can't understand callers/calls are disconnecting. Roger's text say Rogers /Wireless Technical Support. Issue related to degraded signal is resolved now . Kindly test and update back. Need help asap

  • BluePurse2021 Johanna Parks (@BluePurse2021) reported

    @Rogers @EdmontonOilers I would bring my son Rib; we’ve never gone to an Oilers game together since he was about 10. He was born the year the Oilers won their first Stanley Cup-1984! #GoOilers

  • Stickmanbobtv StickmanBOB (@Stickmanbobtv) reported

    @Rogers @EdmontonOilers @HopelessHelium help me win tickets

  • Suze20TO Suzanne Sewell (@Suze20TO) reported

    @RogersHelps virtual assistant Anna confirmed an issue in my area at 10am this morning. Still no internet/cable/phone service. If @rogers knows there's a problem, you're actually trying to fix it right? I don't have unlimited mobile data to hotspot.

  • Christinaprezz Christina (@Christinaprezz) reported

    @pj_marshall @Dire_Canadian @Rogers All they gave me was $7 for the last service interruption. It’s a big joke!!

  • BouxJoe Joe Boux (@BouxJoe) reported

    @Rogers @EdmontonOilers Horrible rendition of the Canadian anthem. She got the words wrong and called us Canida. Terrible.

  • eadriaans Emmet Adriaans (@eadriaans) reported

    @Rogers @EdmontonOilers @RPW_1832 just so he can give the refs **** for real