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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Thornhill, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 11, 5:44 PM EDT.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 8% Phone (8%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, Scarborough, Toronto county, North York, Concord, Richmond Hill, and King.

CityProblem TypeReport Time
Markham Internet 6 hours ago
Toronto Total Blackout 10 hours ago
Toronto E-mail 10 hours ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago

Nearby cities with recent reports

Toronto

55 recent signals

10 hours ago
Markham

1 recent signals

6 hours ago
Scarborough

1 recent signals

2 days ago
Toronto county

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • eastyorkcycle
    Samantha (@eastyorkcycle) reported from The Beaches, Ontario

    @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • AaronBJared
    Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

  • momma182
    Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported from The Beaches, Ontario

    @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from The Beaches, Ontario

    waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • StefCaunter
    Stef Caunter (@StefCaunter) reported

    @rodmickleburgh @Rogers the government allowed them to "diversify". and this is the predictable outcome. instead of saying no and insisting that they provide quality service at reasonable price, like anywhere else in the world, they were allowed to use their monopoly advantage to buy tv rights and teams

  • mwalker1533
    Mark Walker (@mwalker1533) reported

    @MikeDelpieroX @RogersHelps problem is if you cancel they say youre breaking an agreement and will charge a fee for remaining months. 720 in my case

  • moonlitnachos
    Em (@moonlitnachos) reported

    @RogersHelps Hi Eric. I spoke with two different Technical Support reps and both told me they could not help me because I wasn’t a customer. I have already been on hold for 2.5 hours, I am not calling back to wait on hold again. If someone can contact me, I will speak to them.

  • kynetics
    Andy Obi (@kynetics) reported

    @RogersHelps My SMS works. The only problem is the calls which do not work. I cannot even call Rogers customer care

  • SusyCampos19
    Susy Campos (@SusyCampos19) reported

    Wow @Rogers. I have been calling for the past 2 weeks to move my service to a new address. I was being put in hold the last time I waited for 1 hour on hold. Now it just says they are experiencing higher calling volumes and it hangs up on me. Bell will have a new client I think.

  • harvardropout_
    bet credit parlay winner (@harvardropout_) reported

    @RogersHelps when I asked the rep about a return box he said if it doesn’t come with the phone to reach out to customer care lol

  • reprinted3D
    re:printed 3D (@reprinted3D) reported

    @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

  • captainnuck16
    Mario (@captainnuck16) reported

    THIS RIGHT HERE IS WHY PEOPLE ARE ******* PISSED OFF LOOK AT THE ONLY STATION THATS LEFT?!?!? PRO TORONTO FAVOURTISM **** THE REST OF CANADA EH? @Rogers

  • callmeaskayra
    Kay (@callmeaskayra) reported

    @RogersHelps I can’t even connect to a live agent for 11 days. Today I just connected to one and they said because of an internal system issue they cannot access to my account. I’m paying money for my internet and I cannot use it

  • MichelleRempel
    Michelle Rempel Garner (@MichelleRempel) reported

    KItchener area @KellyDeRidderMP issues a statement on @Rogers radio station closures in her community. It's insane that companies like Rogers get extreme preferential treatment from the federal government, and then do stuff like this.