Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.

City	Problem Type	Report Time
Toronto	E-mail	16 minutes ago
Toronto	Internet	30 minutes ago
Toronto county	Wi-fi	2 hours ago
Toronto	TV	6 hours ago
Toronto	Internet	8 hours ago
Toronto	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  AG (@heyref88) reported 8 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 10 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

• 
  M79 aka Manny79 (@cdnwallguy) reported 15 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  Annette Heim (@aheim72) reported 15 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  AlexW (@axwong) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Kristen Ridley (@KristenRidley) reported 17 minutes ago from Toronto, Ontario

  No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

• 
  ReWoman👠 (@REWoman) reported 18 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Jill McLean (@Mysticalbug) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Susie Brown (@susiebrown_tdsb) reported 23 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Space & Defense Sector (@SpaceSector001) reported 25 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 27 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Alomo (@AntoninoLoMona1) reported 35 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

• 
  Jill McLean (@Mysticalbug) reported 42 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 45 minutes ago from Toronto, Ontario

  @Rogers Rogers having cell service problems ageing?

• 
  Universnanth (@AlphaRomeo92) reported 45 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  Andrew Peebles (@ajpeebles) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  Michael Vera (@MichaelVG19) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Jon Lee (@JonLeeOSC) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  Mike Shah (@Mikeaholic76) reported 56 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Mark Orlan (@MarkOrlan) reported 58 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Duncan (@BobDuncan9751) reported 4 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  quaffer (@quaffer) reported 6 minutes ago

  /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 7 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Kimberley Hall (@KimHallCRE) reported 8 minutes ago

  @Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!

• 
  The Boxing Advocate (@boxingadvocate) reported 8 minutes ago

  @RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?

• 
  Ria Riaz (@RoastedKeyboard) reported 13 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  James Hughes (@JHughes681) reported 14 minutes ago

  @BlueJays All these great memories before the team was owned by @Rogers. Too bad all we’ll ever have now are fluke winning seasons and excuses for failed ones every year except for Shaoiro and Atkins contract years. Oh a now a stadium designed for non-baseball fans.

• 
  Bun (@dogsaremyjam) reported 15 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  BNKB (@banknotekb) reported 18 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  ज्वलंत (@JwalantSoneji) reported 20 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?