Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Rogers
Rogers is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Purpleville, Scarborough, Richmond Hill, Vaughan, North York, Woodbridge, Maple, Downsview, Markham, Thornhill, King City, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Wes Lynah
(@weslynah) reported
from
Toronto, Ontario
@Rogers @Brightstar: I have had unsatisfactory customer experience with your Premium Device Protection.... What one hopes is the sales pitch matches the service, in this case it is a fail.
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Curtis Rushing
(@CurtisRush) reported
from
Toronto, Ontario
Ok @rogers. Raptors issue getting worse. Seriously FU. Calling to cancel in the morning.
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serda
(@SerdaTweets) reported
from
Toronto, Ontario
So @Rogers doesn’t allow for @TDBank_US texts to come through to Canadian numbers - you know, in case you need to activate your Mobil bank app in this borderless digital age. Rogers tells me it’s a @CWTAwireless code issue. I can’t make this stuff up if I tried. #CXlegends
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John Rakich
(@johnrakich) reported
from
Toronto, Ontario
@RogersHelps Or that for the 2 time in 2 weeks (in Toronto) you're subject to a 24 hr outage.
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illvibe
(@iLLvibeMusic) reported
from
Toronto, Ontario
@RogersHelps I have 2 different speed tests on my laptop I can send screenshots of it helpful. Just need a resolution that gets me consistently much closer to the high speed I pay quite a bit for.
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AMR
(@MrAureliusR) reported
from
Toronto, Ontario
@LSaffrey @RogersHelps On Pharmacy Ave, having the same issue
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Bryan Jess
(@Jess_10credible) reported
from
Toronto, Ontario
@RogersHelps I’m in Scarborough and I still have no connection, this is day 3. Please fix this.
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Reza
(@FCBTML) reported
from
Toronto, Ontario
@RogersHelps U can try but I'm currently shopping around. Customer for decades and that doesn't matter to y'all
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AMR
(@MrAureliusR) reported
from
Toronto, Ontario
Not having internet sucks, but it sounds like @RogersHelps is working diligently on it. And it was an excuse to walk to the @torontolibrary Dawes Road for the first time - nice little branch and nearby too!
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DeeJayDaveK
(@DeeJayDaveK) reported
from
Toronto, Ontario
@RogersHelps @Twitch I hope so after reporting over 50 tickets, 3 technicians at my place and plus still waiting for a senior tech to call me who hasn’t yet.... 😒 not sure how many more time I need to call and your tech thinking I’m stupid and not making proper notes so the NEXT advisor can (part 1)
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Lenito
(@_Lenito) reported
from
Toronto, Ontario
@jenn1662 @TheRyanSupreme Avoid @Rogers... Since i got ignite my tv experience is garbage and my internet has been crap... Oh this is still after 3 technicians have come to my home tondonthe same thing ive done. #Frustrated
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Terri
(@terrirp) reported
from
Toronto, Ontario
@Rogers you are the biggest scam ever! Been with you for over 10 years and every year I have to call to update my “promotion” that I never signed up for. And my price goes up for the same mediocre service with no explanation and you still call it a discount.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@Rogers I’m at the Rogers store right now returning that nextbox and please cancel the TV
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Jason Dooks
(@jasondooks) reported
from
Toronto, Ontario
@Rogers ignite TV is an absolute subpar service. Resolution consistently drops, signal drops, screen cuts to black. If you have the option of "upgrading to ignite" don't do it. The voice recognition in the remote is hit and miss too #rogers #ignite #CustomerService
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps No , my brother in law never saw anything like that before worked with Rogers technicians to revive my landline but of any use and I have returned everything to Rogers store the back box modem
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DeeJayDaveK
(@DeeJayDaveK) reported
from
Toronto, Ontario
@RogersHelps @Twitch (Part 2) continue from where I left off instead of asking me the same questions “how do you know your internet not working, can we restart the modem, I see static, ...” 😭 just need a decent upload speed... has 50 and got cut down to 30 and everything went south from there 😭😭😭
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Mathew Tsang 📷
(@MathewTsang) reported
from
Toronto, Ontario
@RogersHelps Hey so you said you would reverse my bill for the montu yet i just checked my statement and you never did. Surprise surprise. Please dm me to fix this multi month mess.
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David Quinn
(@davidqu25770629) reported
from
Toronto, Ontario
@RogersHelps You have a communication line down in front of 1550 Midland Avenue. Bell says it’s yours. Safety hazard.
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NickL
(@nickl007) reported
from
Toronto, Ontario
@RogersHelps Is there an issue with email as I am having all kinds of issues sending receiving them receiving old emails then receiving the same email 10x, etc the last 24 hours.
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Curtis Rushing
(@CurtisRush) reported
from
Toronto, Ontario
Wtf @rogers ignite tv cutting out during Raptors game #unacceptable
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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“Hammer” selfish/privileged
(@greg60328592) reported
@RogersHelps Yeah it says everything fine..Twitter says different…I can’t spend all day jumping through trouble shooting hoops knowing everything is not fine!
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Jlaw
(@thelawxo) reported
@Rogers so first the outage. Then no credits given what so ever. And not the internet is out again … I think we all deserve free service at this point.
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Paul
(@pnsonga) reported
@RogersHelps what's up with the ignite service on the mountain?
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Skyelar
(@SweetieSkyez) reported
@RogersHelps I'd kinda like an answer seeing as you just ignored my last one. Been without internet now since 11:27pm last night, still nothing. How long with this take? Do we know the cause? And again, I do not want to be paying for service when I don't even have any.
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Suzie Davidson
(@FunkySuz) reported
@Rogers @RogersHelps Seriously another outage already in Hamilton and area! Doesn’t that new TV ad say it won’t happen again! Get your **** together!!!!!
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DinoBabe07
(@DBabe07) reported
@RogersHelps @CryptoProdigy4 Internet has been down since Friday morning in Waterloo. What's happening?
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Fire Tomlin IF Steelers Lose in 1st Round AGAIN
(@tomlin_if) reported
@Rogers Awesome customer service, I tried adding a new channel and got put on hold for over 20 mins, while the guy was making the changes. I just hung up , shouldn't take 20+ bloody mins.
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Professor of the cut
(@JoeMam1) reported
It is absolutely atrocious that @Rogers charges me $20 a month for their Rocket Hub and it has been brutal to use ever since the "Outage". Call for support and they admit "things are not back to normal" but there is nothing they can do. #shameonrogers #Rogers.
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Lucio Palazzo
(@ProudItalianCdn) reported
@Rogers FIX THE DAMN INTERNET IN HAMILTON!!!!!! What the hell is wrong with your company??? I want FREE uninterrupted service for a year or I’m leaving.
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Andrews tekhCHEK
(@tekhCHEK) reported
@scottyb1971 @RogersHelps Source cable was amazing... service has been crap ever since Rogers took over and forced everyone onto stupid ignite.