Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Richmond Hill, Toronto, Thornhill, North York, Markham, Scarborough, King City, Woodbridge, Vaughan, Maple, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Thornhill |
Phone | |
| Toronto |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Mike Atom
(@AtomRadioShow) reported
from
Vaughan, Ontario
Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps I had that a lot It was really exhausting and still have issues but no loner have the SIM card on this phone
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫
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🎈Beloved Brands🎈
(@BelovedBrands) reported
from
King, Ontario
One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.
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🎈Beloved Brands🎈
(@BelovedBrands) reported
from
King, Ontario
@RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps Finally problem resolved - it took 2 hrs
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”
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Meaghan Coulter
(@meaghanabc) reported
from
Toronto, Ontario
@Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers
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Darija Ivankovic
(@iDarija) reported
from
Toronto, Ontario
Hey @Rogers. Pick up your damn phones.
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snkrbox
(@snkrbox_inc) reported
from
Toronto, Ontario
At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service
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Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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🎈Beloved Brands🎈
(@BelovedBrands) reported
from
King, Ontario
@RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.
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Kelly Knights
(@marmalade) reported
from
Toronto, Ontario
I love it when my home internet goes down when I'm working from my couch. This is why I keep my phone and home internet with different companies. Time to hotspot 😒 @RogersHelps
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Jacqueline Olivia
(@CulturalCurator) reported
from
Toronto, Ontario
Just experienced the WORST customer service in a very long time with @Rogers. I've been a loyal customer for years and years, and after this encounter, I'm seriously thinking of switching telephone providers and bringing my family with me.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Celler6
(@Celler6) reported
@RogersHelps @suesmith85 This is absolute pure BS....im in Aurora, not exactly remote, we had service for a few hours and now at 726 pm on Sat night, we have not had service for an hour
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Tom 🇨🇦
(@the_truth_1977) reported
@chethosahalli @RogersHelps @Rogers Not when an entire country is affected by their incompetence and negligence. Most reliable network my ***.
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rav (keep getting clapped)
(@klayrevengetour) reported
@AboutRogers @RogersBiz stupid *** network
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Dave S. 🇨🇦
(@supr__dave) reported
@CTVNews Well my cable is unwatchable and internet sluggish still, so no issues are not resolved. Unable to call tech support or chat online. @Rogers
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Bruce 🇨🇦
(@spikesnspurs) reported
@RogersHelps Quit blowing smoke up your customers asses..Internet still down in Brampton. Your costomers deserve a honest eta on their service not pr bullshit! Great example why i didnt go for ignite..tweeted on my telus phone!
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Emma 💫
(@emetatron) reported
My @RogersHelps internet cut out on July 8 at 12:45 am while we were watching something on Prime and hasn’t been back since, so this has actually been going on longer than they’ve been saying.
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Anthony Wald
(@anthonywald) reported
@RogersHelps hey, I can call a Telus customer right now, says call failed right away and vice versa. Also, your internet is still wonky, it’s like it’s on 3G or something so wifi in my house is barely working….
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Lindah
(@Maddison90210) reported
@ColinDMello Colin - I have/had been reporting Ignite/Internet problems to @rogers for weeks.They were kind; sent help, but did not fix glitches.Was told “maintenance in the area”. Then this. Still not working well. I pay good money for mediocre service - so 2-3 day credit, not enough.
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Ted Stokes
(@etsstokes) reported
So curious how many people out there are still having issues with @RogersHelps would love to know. They are announcing problem fixed when it’s not and I’m sure they know. Remember multiple days of disruption should increase your compensation.
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Jason Chambers
(@gisuck) reported
@rogershelps Hi there. I got services restored, but Ignite TV throughout the house is still giving me issues. I’m experiencing intermittent issues of video loss (black screen), video freezing with no audio, or full video with periods of no audio. Is this an outage issue still?