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Rogers Outage Report in Thornhill, Ontario

Why is my Rogers service not working?

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, Toronto county, Thornhill, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, King City, and Stouffville.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Scarborough Internet 5 hours ago
Toronto Internet 9 hours ago
Toronto Internet 16 hours ago
Toronto Wi-fi 23 hours ago
Toronto Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • ilovejules000
    Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

  • yet_pithy
    Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • AIexArteaga
    eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • CarloGon
    Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

  • SignoreLettieri
    Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • Mikpete
    Kim Peters (@Mikpete) reported from Toronto, Ontario

    @RogersHelps Internet down in Mimico/Etobicoke or is it just me?

  • olrac602
    olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • TheScottyM75
    Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • Joao_Jotao
    Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • ErinStrickie
    Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • righteousbean
    bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • progers71
    progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • JaredMacSween
    Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • Daniel_L_Thomas
    Daniel Thomas (@Daniel_L_Thomas) reported from Toronto, Ontario

    How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

  • cyclefixation
    @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • PlutofromON
    Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • Bebsabe
    Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • Miolad20
    Sir Mykoko 🦁 (@Miolad20) reported from Toronto, Ontario

    @Rogers internet service is down. What is happening?!

  • northtorontoguy
    Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • twiddlebug7
    Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jennyestyle
    jenny (@jennyestyle) reported

    @EdwardSRogers @RogersHelps pathetic customer service with ur Toronto fairview mall center. I lost my sim while travelling outside the country and the team was so rude and they could not even check if the person I authorised is reflecting in system atleast.

  • M_Limiroski
    Marcelo Limiroski (@M_Limiroski) reported

    @RogersHelps not only same issue has not been fixed yet. Since yesterday is much worse. Intermittent service, every few seconds now. What's going on? Is still neighborhood congestion? I need it fixed now. I won't be able to work on Monday

  • RonMarlow3
    Ron Marlow (@RonMarlow3) reported

    @Rogers Just spent 2 hours on your live chat trying to switch my cable to ignite. Accomplished nothing as I got lost in a switch. Your customer service is atrocious the second Bell fibe becomes available in my area im gone. After 17 years of loyalty I expect a lot more!!

  • common_st
    Dana Bentley (@common_st) reported

    Not the end. @Rogers technician showed up today, got cable into the house, handed us modem, and left. He didn't check signal to the house. There is none. 3rd appointment scheduled for Tuesday. Please @RogersHelps, fix your process.

  • david_figs
    David Figs (@david_figs) reported

    @R81Mel @RogersHelps Must be an outage in London then

  • jennyestyle
    jenny (@jennyestyle) reported

    @RogersHelps @EdwardSRogers you expect global customers to wait 30 days without sim? And there is no solution at all? Customer should suffer no matter what, n yet pay the bill. Kudos! After online and outlet teams killed the time for 3 days, all they said was to wait for 30days

  • blumplol
    blump (@blumplol) reported

    @RogersHelps all i want for Christmas is for you guys to go bankrupt. ******* awful providers

  • magyandras
    András (@magyandras) reported

    @RogersHelps And there are no "broadcasting changes". It is a human being who is supposed to be manually switching those channels over to the appropriate feed. I have seen it happen live. It is nothing more than amateur error week after week of dereliction of work duty. FIX THIS.

  • jjloa
    Jessi(e||ca) (@jjloa) reported

    @RogersHelps are there any known issues with ignite in London right now? Lost all tv/internet

  • MandeepSMca
    Mandeep (@MandeepSMca) reported

    Guys just don't have or get @Rogers internet service at ur home, m without internet at home every other day n its happening since last one month, there technicians r always late or don't show up n their customer service gives you the wrong information.