Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Markham, North York, Toronto county, King, Vaughan, Scarborough, and Concord.

City	Problem Type	Report Time
Toronto	Internet	4 hours ago
Toronto	Internet	4 hours ago
Toronto	Internet	4 hours ago
Toronto	Wi-fi	4 hours ago
Toronto	E-mail	8 hours ago
Toronto	Total Blackout	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Kelly McDonough (@simcoe7) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  ReWoman👠 (@REWoman) reported 26 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  zak (@boozippy) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

• 
  E_Rozie (@E_R0z1E) reported 31 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  Wolf of Bay Street (@_raystackz187) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Karen Lopez (@datachick) reported 40 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Perry Schwartz (@PerryS33) reported 42 minutes ago from Vaughan, Ontario

  What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

• 
  Mark Orlan (@MarkOrlan) reported 43 minutes ago from Toronto, Ontario

  @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

• 
  Tibursio (@TibursioHeals) reported 47 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Susie Brown (@susiebrown_tdsb) reported 48 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Regina Corpuz (@corpuz_regina) reported 48 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Christina Hronis (@icandykriss) reported 48 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  Mark Orlan (@MarkOrlan) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  Adnanas 🐻 (@Comradnan) reported 51 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Modern Pundit (@sen127) reported 52 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Jamie singleton (@Jamiesingleton) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Jessica Edwards (@sometimeslola) reported 55 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Samagra Shukla (@SamagraShukla) reported 55 minutes ago from The Beaches, Ontario

  We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Duncan (@BobDuncan9751) reported 10 minutes ago

  @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

• 
  Cheryl (@CCintoronto) reported 13 minutes ago

  @RogersHelps @Rogers Does anyone answer your support line ever?

• 
  @HolyDegenerate (@RandySaretzky) reported 13 minutes ago

  @RogersHelps I cannot access my account, I’m Thailand and locked me out because it’s saying a suspicious log in, when I told them I was going to be in Thailand, and when I call, the recording says I high number of calls and hangs up on me. HORRIBLE!!!!

• 
  🅱️azazy🎷🦆 (@senseibuyang) reported 14 minutes ago

  @Rogers genuinely embarrassing how horrible your support is, how are you guys a multi billion dollar company and having problems like this it , i am genuinely mind blown

• 
  YesavageIsKing (@XDUB1007) reported 14 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers

• 
  Vicky Baum (@vickyrobinbaum) reported 19 minutes ago

  @Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.

• 
  Deborah Tood🌎💡☕️☀️🎗️🇨🇱🇨🇦🇦🇹🇮🇱 (@DebTood) reported 19 minutes ago

  @JonFraserTF Will the young people at the @BlueJays game tonight be able to afford tickets in a few years? Stupid TAKE from @Rogers as per usual.

• 
  Stephen Cunliffe (@scunliffe) reported 24 minutes ago

  @RogersHelps your AI automated phone system is terrible. If the AI hears "Human", you need to send the caller *directly* to a human agent. Anything else is disrespectful and annoying. The "higher call volumes... unable to accept your call" - #Disconnect is bad.

• 
  🇨🇦 RobO 🇮🇹 (@1964RobO) reported 24 minutes ago

  @RogersHelps how much more difficult and time wasting can you make it for a customer to reach a live person. Already explained issue to your bot and then a rep who cannot help me so has to transfer me to the person I asked to speak with 87 minutes ago! Still on hold

• 
  Clint (@clintculture) reported 26 minutes ago

  @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud