Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/25/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Markham, Vaughan, Richmond Hill, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaScarborough Phone
CanadaNorth York TV
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • PlutofromON Krushnaji Gavas (@PlutofromON) reported from Toronto, Ontario

    @Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.

  • olrac602 olrac (@olrac602) reported from Toronto, Ontario

    @RogersHelps is there a service Interuption in Scarborough?

  • northtorontoguy Steve Fanning (@northtorontoguy) reported from Toronto, Ontario

    @RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.

  • Daniel_L_Thomas Daniel Thomas (@Daniel_L_Thomas) reported from Toronto, Ontario

    How many Rogers techs does it take to fix the internet? I’m not sure but it’s more than 10. #internetoutage @RogersHelps

  • progers71 progers71 (@progers71) reported from Markham, Ontario

    @Rogers Only if you had decent service.

  • JaredMacSween Jared MacSween (@JaredMacSween) reported from Toronto, Ontario

    @RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...

  • twiddlebug7 Ali 🇹🇹🇨🇦 (@twiddlebug7) reported from Toronto, Ontario

    @RogersHelps CRA scam has been using my number. How do I get this stopped?? Help!!!

  • yet_pithy Ian Sinclair (@yet_pithy) reported from Toronto, Ontario

    @RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?

  • Bebsabe Bebsabe Duque (@Bebsabe) reported from Toronto, Ontario

    It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻

  • TheScottyM75 Scotty75Martin (@TheScottyM75) reported from Richmond Hill, Ontario

    @RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks

  • CarloGon Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.

  • cyclefixation @underfloorheating ™ (@cyclefixation) reported from Toronto, Ontario

    **** @Rogers the worst customer service ever period .

  • ErinStrickie Erin Strickland (@ErinStrickie) reported from Toronto, Ontario

    @RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs

  • Joao_Jotao Joao Jr AKA JoJoTÃO 🇧🇷🇨🇦 (@Joao_Jotao) reported from Toronto, Ontario

    Please PLEASE fix the internet consistency @RogersHelps! I need it to take phone calls and it keeps cutting down on and off! I do NOT have time to DM. This has been recurrent since an outage on Monday, so it must be an issue in the neighborhood. Postal code M4K 2H1

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • SignoreLettieri Sasha (@SignoreLettieri) reported from Toronto, Ontario

    Can someone help me out ? @Rogers @RogersHelps

  • Mikpete Kim Peters (@Mikpete) reported from Toronto, Ontario

    @RogersHelps Internet down in Mimico/Etobicoke or is it just me?

  • ilovejules000 Jules Lope-Bosancic (@ilovejules000) reported from Toronto, Ontario

    @RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sandeepsakash Sandeep Kashyap (@sandeepsakash) reported

    @FidoSolutions @RogersHelps - I think you are not telling us the complete truth. The internet on phone and home internet are still not working for me. It worked for some time. Now they are down again. Be #transparent

  • jesuscmplxx Jesuscmplxx (@jesuscmplxx) reported

    @RogersHelps Tell us the stats. I don't know anyone in downtown Toronto who has their internet working. Noticed Rogers radio stations aren't taking about it. Change the conversation to scams isn't helping anyone. Let's be honest on how many people have service. Sent via freedom mobile

  • danielacts1 Daniela Mundo 🦋 (@danielacts1) reported

    @Darryl29834390 @RogersHelps @AboutRogers Same issue in Hamilton

  • carlybeth1987 Carly Elizabeth (@carlybeth1987) reported

    @AboutRogers @Rogers Ughhh. No sir. Ours is still out… 😠 I am shopping for a new provider next week when I am back from my trip because this **** is unacceptable.

  • paul_cameron Paul Cameron (@paul_cameron) reported

    Hey @RogersHelps my internet is intermittent all day. Perhaps you folks should test your updates before you roll them out nationwide? Can you maybe fix this?

  • adeviljamedjim Jim Kazalpert (@adeviljamedjim) reported

    @RogersHelps cannot access Twitter, steam or twitch on home network, only on mobile data, so the services themselves aren't down. What's the issue?

  • tomreyno tomreynolds (@tomreyno) reported

    @RogersHelps Poor service. No regular television for two days waited for hours on hold to speak to agent said won’t be fixed for 24/48 hours.

  • Kyta_Jessie Mich🇨🇦 (@Kyta_Jessie) reported

    @AboutRogers This is absolutely NOT true. Our service has not been restored, not even intermittently. Zero internet, cable, wifi. I called again a few mins ago…can’t reach a human. the automated message acknowledges we have no service and they’re ‘working on it’. @RogersHelps @Rogers

  • bowmacwood Mike W McPhee 🇨🇦 (@bowmacwood) reported

    @charlesadler @Rogers Techies to Rogers: NEVER do upgrades on Friyay! NEVER! This is the way

  • danielacts1 Daniela Mundo 🦋 (@danielacts1) reported

    @stitchlady @RogersHelps Ignite tv is awful right now. It was working fine for about two hours today and then ****