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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 13 outage signals in the last 24 hours around Thornhill, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 18, 9:43 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 5% TV (5%)
  • 4% Total Blackout (4%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, Richmond Hill, and King.

CityProblem TypeReport Time
Toronto Internet 7 hours ago
Toronto Wi-fi 10 hours ago
Toronto Internet 11 hours ago
Toronto Internet 11 hours ago
Toronto Internet 12 hours ago
Toronto Total Blackout 13 hours ago

Nearby cities with recent reports

Toronto

58 recent signals

7 hours ago
Scarborough

3 recent signals

3 days ago
Toronto county

1 recent signals

6 days ago

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • andrematthewg
    AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario

    @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jumpyGlenys
    Grammy (@jumpyGlenys) reported

    @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

  • AllawalaImmad
    Immad Allawala (@AllawalaImmad) reported

    @RogersHelps I have and they said they can't help but everything is documented in the notes

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Well... @Rogers promised me that my shanty temp line running over my front lawn would be buried in 4 - 6 weeks. It has now been 9 weeks, and still no sign that the line is going to be buried. I'm starting to regret being a Rogers customer

  • feb0219
    susan🌴🇨🇦🇬🇧 (@feb0219) reported

    @RogersHelps Good morning, I am still trying to get through to arrange a move. I called right at 9am this morning. After on hold for 2 hours and 11 minutes, they told me to hang up and try again!! How is it possible I could not have my call answered when calling at 9am???

  • jcgamache2001
    J.C. (@jcgamache2001) reported

    @RogersHelps 1hr 40min, this is not normal. Terrible customer service.

  • RitaQ62
    RitaQ🇨🇦 (@RitaQ62) reported

    Hey @RogersHelps another outage this week? This is unacceptable service when we pay such high fees!!! No internet no phone no tv!!!!

  • SuckMySocks12
    Jessica (@SuckMySocks12) reported

    @Stagger1Lee2 @RogersHelps 🙄😑 I agree, it is AWFUL. I had to watch one show on closed captioning just so I could at least see what was being said. So that was really enjoyable! NOT! 🙄

  • TimFimble1980
    Tim Fimble (@TimFimble1980) reported

    Was excited to watch the @BlueJays game tonight until I saw it was on Apple TV, **** are you guys useless @Rogers first game out of the all star break too, really cool stuff

  • JeffreyBrinson
    Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported

    @MikeDelpieroX @RogersHelps @Rogers I’ll be reaching out to Bell following my call to see what they have to offer. Also to the CCTS to ask about options of getting out of a contract due to poor service. If Bell will offer me a significant enough discount, I might eat the cancellation fee.

  • random2152
    Random2152 (@random2152) reported

    @RogersHelps Are you sure, because at the 2 hour 11 min mark your robot just said to call back another time and hung up on me! This is not acceptable. I have a billing issue that beeds to get fixed