Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/15/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Vaughan, Richmond Hill, Markham, Maple, Stouffville, Woodbridge, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaScarborough Internet
CanadaToronto Phone
CanadaToronto Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • claudioditzbjj claudio (@claudioditzbjj) reported from Toronto, Ontario

    @RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again

  • drryangarcia Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.

  • emilybelle1983 Emily P (@emilybelle1983) reported from Toronto, Ontario

    Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Guys i need your help! @RogersHelps

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps currently experiencing an outage in East York M4B3C6

  • pmisir Praan Misir (@pmisir) reported from Toronto, Ontario

    Just when I thought my @RogersHelps internet was back, it goes down again.

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

  • drryangarcia Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • PrimeEricR Eric Prime (@PrimeEricR) reported from Toronto, Ontario

    @RogersHelps Appreciate the response. Fix it up!

  • courttee Courtney Taylor (@courttee) reported from Toronto, Ontario

    @RogersHelps I know the service is not available where I am.

  • Drey876 Yani (@Drey876) reported from Toronto, Ontario

    With their loyal customer bs @Rogers

  • John_Size John Size (@John_Size) reported from Toronto, Ontario

    Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.

  • cinangel32 Cindy (@cinangel32) reported from Toronto, Ontario

    @RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

  • FatimaaMansour Fatima j (@FatimaaMansour) reported from Toronto, Ontario

    Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    @RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gareeves Gail Reeves Reid (@gareeves) reported

    @RogersHelps My cell service is not working properly. I am now on 3G with spotty service. So no wifi and cellular service. Its over 24 hrs and I can’t get a live person

  • GlobaliveMobile Fight For Globalive Mobile (@GlobaliveMobile) reported

    No way Rogers went offline with nothing to say with the possible talk of cyber attacks. Knowing that they just had a maintenance update. Why does this problem only happen with @Rogers

  • JeffBarclayCPA Jeff Barclay (@JeffBarclayCPA) reported

    @AboutRogers @Rogers Ignite not working properly with many channels not available and the few that are keep freezing and blacking out. Hamilton Ontario.

  • TheRealGDillon Geoff Dillon (@TheRealGDillon) reported

    @RogersHelps Ignite still not working properly … intermittent TV and internet. Many tweets noting the same issue yet you claim service is restored. It’s not.

  • JohnFlude The Rudes (@JohnFlude) reported

    @BritzDhee @Rogers Sounds like you were in the exact same situation I was in. But I ended up going into work, because my connection was down. Also travelled downtown without cell service

  • Boberts83 Andrew Roberts (@Boberts83) reported

    @RogersHelps Are you aware your services are still not working? Make a statement you incompetent fools.

  • Chilli_Momma Kim 🇨🇦💚🏎💨 (@Chilli_Momma) reported

    @bnrealwithu @Rogers Really?!! Because now I have an issue with the ignite tv. Internet goes down every so often. Also cell service is sketchy. There are times I can’t even make a call your tech support to report this latest issue!!! Gonna take more than a days credit to keep my Business

  • SaugaTed Ted Barton (@SaugaTed) reported

    @RogersHelps Still no internet service in East Misissauga #rogersoutage #rogersdown

  • katiecan99 katie Cannary (@katiecan99) reported

    @Rogers rogers Is NOT WORKING TRYING watch cable it's going off and on You are not fooling us FIX THIS!

  • sur220194 surabhi chaudhary (@sur220194) reported

    @Fidomobile @FidoSolutions Its been 48 hours now and we haven’t got out connection back. This is ridiculous. Are we paying hefty bills for such a horrible service? @RogersHelps