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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Thornhill, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 14, 7:47 PM EDT.
  • 67% Internet (67%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 8 hours ago
Markham Internet 11 hours ago
Toronto E-mail 12 hours ago
Toronto Internet 15 hours ago
Toronto Phone 18 hours ago
Toronto Internet 21 hours ago

Nearby cities with recent reports

Toronto

54 recent signals

8 hours ago
Markham

1 recent signals

11 hours ago
Toronto county

1 recent signals

3 days ago
Vaughan

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from The Beaches, Ontario

    waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PCAMMALL
    Pietro Cammalleri (@PCAMMALL) reported

    1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

  • gewked
    E. S. (@gewked) reported

    @CanadianNunya @RogersHelps @Rogers One of the reasons why I left Rogers 7 years ago. Was a customer for 19 years at the time.

  • Lidsville
    Lindsay Brown (@Lidsville) reported

    @MarsellientEl @Rogers Doesn't come up as Rogers, but sometimes calls from service providers don't ID themselves either. Unfortunately I don't have the luxury of not answering unknown numbers as I am responsible for a family member in long term palliative care & important calls come in from all over

  • PuckScholar
    Puck Scholar (@PuckScholar) reported

    @BenLypka @h_n_z @Rogers Why do you need a podcast approved by rogers? There are plenty of independent creators you could choose to support

  • Philo1000
    Phil Mason (@Philo1000) reported

    @MacDoug1 So wow, just poor customer service! So what can you do against the collection agency?? Never again using @Rogers internet or mobile. Bad enough using satellite Although they have improved the picture quality.

  • jnarai
    Token 🏴‍☠️🖭 (@jnarai) reported

    @sameo416 @Rogers ******* gross of Rogers for trying to make the customer responsible for replacing equipment destroyed by a wildfire, the eqpt should be written-off by Rogers for all impacted. You're right, CRTC doesn't allow companies to charge a fee past when the service was accessible.

  • UberJumper
    Tyler Higgs 🇨🇦🌻 (@UberJumper) reported

    @kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.

  • busytomom
    Erin (@busytomom) reported

    @Rogers @Rogers now going on 2 hours. I am now going to report you to the BBB for refusal to let me cancel a service.

  • FierySharky
    Yegor Sharangovich replaced Breadman (@FierySharky) reported

    Sportsnet really wants people to pay more for way ******* less. Once again, **** you @Rogers @Sportsnet

  • FlettGordon
    Gordon Flett (@FlettGordon) reported

    @lynnmercereau Rogers tried to charge us $15 for roaming charges and we never left Canada on our way to PEI. When we called them on it, the charge was reversed with no apology and the automated message made it sound like they were doing us a favour. Time to jump ship @Rogers @RogersMediaPR