Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Woodbridge, North York, Vaughan, Markham, Etobicoke, Richmond Hill, Thornhill, Maple, North Park, Stouffville, King City, Concord and York.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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David Phipps (he/him/his)
(@mobilemobilizer) reported
from
Toronto, Ontario
@Rogers cable internet just went out. Tried resetting the modem. Twice. No luck. Any outage in downtown Toronto (Church/Carlton)
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬
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Mel Firman
(@melafirman) reported
from
Toronto, Ontario
@RogersHelps Our WiFi has cut out twice in the last 30 minutes— is there a service disruption downtown Toronto?
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Eric Deaton
(@StrikeMor) reported
from
Toronto, Ontario
@RogersHelps for a multi million dollar company your cable service sucks
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Travis Gardiner
(@TravisGardiner) reported
from
Toronto, Ontario
@RogersHelps cable and internet has been out 1 hr. South Etobicoke is there an outage?
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Collin Ng
(@c_snapper) reported
from
Toronto, Ontario
Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
@JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.
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Chip Off the Old Block
(@avocadosplease) reported
from
Toronto, Ontario
@RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP
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Yvonne Tsui
(@life_of_Y) reported
from
Toronto, Ontario
Why I will never be a @Rogers customer. Called to cancel my deceased aunts account and they are still expecting us to pay a balance for a service that has not been used.
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps what the hell? My internet has been down for 40 mins now and even after a modem reboot nothing! Since going to ignite my service has gotten worse!
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Jeanie Miller 🇨🇦
(@Jeaniehm) reported
from
Toronto, Ontario
@Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑
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Marianne Bolton
(@MarsBolton) reported
from
Toronto, Ontario
@RogersHelps what the hell is going on with service in the M6M area? This is crazy
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rica
(@rica_0020) reported
from
Toronto, Ontario
internet down again @RogersHelps???
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬
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ARRR CiTY ARRR TEAM
(@ARRRRGLYE38) reported
from
Toronto, Ontario
@M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
@JeremyJohnstonK @Rogers Man alive. Rogers just told me their residential service wasn’t “strong enough” to support Zoom, so I should pay more for a business line. Then told me their service was not compatible with @Google Wifi mesh networks.
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David Lussier
(@d_a_f_f_y_d) reported
from
Toronto, Ontario
@KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency
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Jason Wagar
(@jasonwagar) reported
from
Toronto, Ontario
.@RogersHelps tech support: “Our home Internet connections aren’t good enough to support Zoom and working from home, so you need to switch to a Rogers business internet account.”
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Tyson
(@christysonldn) reported
@RogersHelps trying to renew my tv contract, waited 30 mins on the phone then hung up, waiting almost 30 mins for a chat agent, getting ready to give up and call a store, can you help ?
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NINEZEROFIVE
(@THENINEZEROFIVE) reported
@Rogers Still no internet.. why will the government allow Rogers to have the merger.. they can’t even keep service up now and the leave the customer in the dark and then try to offer $5.00 as a credit
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David Michaels
(@michaelsecom) reported
@domainretail @RogersHelps There was a car accident somewhere in my city and the fiber cable got cut, according to an email Rogers sent me an hour ago. They should create failsafe networks so that one cable cut doesn't make neighborhoods go down.
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NINEZEROFIVE
(@THENINEZEROFIVE) reported
@Rogers There is no internet in Brampton all day .. wtf is wrong with you people ?!? Do you have no shame ? How are we suppose to work !!! I hope they stop the merger
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Ali
(@chateau45design) reported
@Rogers @RogersHelps what is the status of this Internet outage in Bradford? It’s been out for hours!!!
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Freddy J. Mendoza
(@0mega9) reported
@RogersHelps Hi guys; are you experiencing issues I. The Brampton area…, I have no Internet… Please advise…
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ARIYAS
(@domainretail) reported
@michaelsecom @RogersHelps Yeah they should. Their last big outage and $5 credit wasn't even worth it. Switched to bell on a good deal.
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David Michaels
(@michaelsecom) reported
Is #RogersOut in your area? #rogersdown There should failsafe options to keep service active using a wireless internet bridge when a fiber cable is cut. @RogersHelps
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john morosan
(@JohnMorosan) reported
@Rogers just waited on hold for over 2 hours and was sent to the wrong department, this happens way too often with Rogers they obviously don't care about their customers. I pay almost 7k a year and this is the service I get #rogersdoesntcare
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Karine
(@GulfRaven) reported
@Rogers Still no service in #RichmondHill . When will it be back? It’s been hours #rogersoutage