Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Concord, Markham, Richmond Hill, North York, and King.

City	Problem Type	Report Time
Toronto	Phone	25 minutes ago
Toronto	Internet	47 minutes ago
Toronto	TV	1 hour ago
Toronto	Internet	2 hours ago
Toronto	Wi-fi	3 hours ago
Toronto	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Samantha (@eastyorkcycle) reported 3 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

• 
  Regina Corpuz (@corpuz_regina) reported 5 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Mark Orlan (@MarkOrlan) reported 6 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 7 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Nikki Gore 🇨🇦 (@nikgore) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

• 
  Wolf of Bay Street (@_raystackz187) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps worst customer service, I am never going with rogers ever again

• 
  Harry Leor (@harryleor) reported 20 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  Todd L Smith, CET (@calltoddsmith) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps I take that back. Icon shows connected, but it's still down

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Mike Shah (@Mikeaholic76) reported 24 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 37 minutes ago from The Beaches, Ontario

  Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

• 
  Jon Gauthier.eth (@JonGauthier) reported 40 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Adam Scott (@AdamScottEnv) reported 41 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  jay shah (@jayshah23084733) reported 46 minutes ago from Toronto, Ontario

  @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

• 
  Jill McLean (@Mysticalbug) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Michael Vera (@MichaelVG19) reported 54 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Alomo (@AntoninoLoMona1) reported 54 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

• 
  Karen Lopez (@datachick) reported 55 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  Kelly McDonough (@simcoe7) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  AndreMatthewGordon (@andrematthewg) reported 58 minutes ago from The Beaches, Ontario

  @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KNLCBD (@KNLCBD) reported 7 minutes ago

  In Canada the most difficult part of any move is the major **** around you get by your internet/phone provider trying to notify them to cancel. Power a 2 min questionnaire. Gas a 2 min questionnaire. Well done squad @Rogers @Bell your what makes Canada great.

• 
  ghostwolfman (@ghostwolfman) reported 14 minutes ago

  @RogersHelps 4 outage in as many months 14 hrs and counting on this one and another projected 4 hrs , I am not receiving what I am paying for, the services I pay extra to watch I am missing out on, when is someone going to fire a brain and put the fibre lines underground?

• 
  Nesta ౨ৎ (@nestapendragon) reported 14 minutes ago

  @RogersHelps Your techs can't fix the problem they caused cutting the wiring in my home for no reason?

• 
  Frédéric-Alexandre Decelles (@DecellesFA) reported 15 minutes ago

  @RogersHelps @Bratt_world This is a problem.

• 
  Danny (@DannyParlays) reported 18 minutes ago

  @guyfelicella They were never defended though, so this argument is pathetic. Blame @Rogers for their greed. Hockey night in Canada is finished.

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 19 minutes ago

  @Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.

• 
  DifficultCanadian 🍁 🍁 🍁 (@DontBeDumb71) reported 20 minutes ago

  @reporterchris **** @Sportsnet and **** @Rogers

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 21 minutes ago

  @Rogers how does one get through to you? How does one get clarity? How does one get any solution? Why would anyone want to stick with your service if this is how you treat your loyal customers? Can you help or will I stay on hold for the whole day?

• 
  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 23 minutes ago

  @RogersHelps @KlisSteven Hello I am needing help with technical support, messaged mynaccount number to you

• 
  Tammie (@tammie__cross) reported 26 minutes ago

  @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.