Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Markham, Toronto county, Concord, Richmond Hill, North York, and King.

City	Problem Type	Report Time
Scarborough	Internet	6 hours ago
Toronto	Internet	6 hours ago
Toronto	Internet	7 hours ago
Scarborough	Phone	7 hours ago
Toronto	Wi-fi	7 hours ago
Toronto	Phone	7 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  M79 aka Manny79 (@cdnwallguy) reported 3 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  zak (@boozippy) reported 8 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 8 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  E_Rozie (@E_R0z1E) reported 11 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  Travel Jason’s Way (@TravelJasonsWay) reported 14 minutes ago from Vaughan, Ontario

  @Rogers why is service down again?????

• 
  Jamie singleton (@Jamiesingleton) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported 24 minutes ago from Toronto, Ontario

  @Rogers : Internet box is down.. damn fix it!!!!

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 24 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Chef Boehmer (@ChefBoehmer) reported 26 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 27 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  Tibursio (@TibursioHeals) reported 31 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Stacey Morrow (@LegalMama22) reported 32 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  pumpkin spiced meh. (@marmalade) reported 32 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  Jessica Edwards (@sometimeslola) reported 35 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Kristen Ridley (@KristenRidley) reported 41 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Dani (@Dani_official13) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  rr. (@iamdieroiramor) reported 56 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Annette Heim (@aheim72) reported 57 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  Karen Lopez (@datachick) reported 58 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sara McMillan (@Sara_McM) reported 4 minutes ago

  @kikiclements @Rogers Yes, hubby is in Downtown Toronto and it's terrible.

• 
  christina carriere (@christinacarr10) reported 6 minutes ago

  @RogersHelps It says there isn't any issues but it is offline.

• 
  Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported 7 minutes ago

  @Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService

• 
  Darrel Norris (@NorrisDarrel) reported 8 minutes ago

  @RogersHelps We have been without internet for 5 hours now. You say there is no outage in my area. I've tried turning my router off and on again. Can you help?

• 
  Jeff Wettlaufer (@jeff_wettlaufer) reported 10 minutes ago

  Hey @RogersHelps I’ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then I’m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.

• 
  meh (@gongshow922) reported 10 minutes ago

  @AngryPossum69 @Rogers I would love to but I'm never going back to Telus

• 
  I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported 11 minutes ago

  @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues

• 
  Umakant Saini (@umakant_saini) reported 18 minutes ago

  @Rogers Hi, I want to payoff my device bal, but there is no option in Rogers business hub, & I tried to call you people and waited for more than 2 hours but got no response and the same thing happened to me in live chat support. I am feeling like I am trapped. Need solution ASAP

• 
  R I C H (@RichFriars) reported 18 minutes ago

  @RogersHelps @RogersHelps I’m still waiting for a resolution !!

• 
  Curtis Martin (@CurtisMart32873) reported 20 minutes ago

  @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better