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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 14 outage signals in the last 24 hours around Thornhill, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 21, 7:13 AM EDT.
  • 68% Internet (68%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Rogers

Rogers is having issues since 02:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, Markham, North York, King, Vaughan, Richmond Hill, Scarborough, and Concord.

CityProblem TypeReport Time
Toronto county E-mail 1 hour ago
Toronto Internet 6 hours ago
Toronto Total Blackout 10 hours ago
Toronto Internet 10 hours ago
Markham TV 12 hours ago
Toronto Internet 14 hours ago

Nearby cities with recent reports

Toronto

46 recent signals

6 hours ago
Markham

3 recent signals

12 hours ago
Toronto county

1 recent signals

1 hour ago
North York

1 recent signals

1 day ago
King

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • momma182
    Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported from The Beaches, Ontario

    @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • the_truth1234
    The Truth (@the_truth1234) reported

    @MattWalshBlog Cell coverage was better in 2009. Calls drop all over now even just outside major cities. It’s terrible service in Canada and we pay the highest fees. @Rogers @Bell

  • BobRules4038
    Jim B (@BobRules4038) reported

    @OShenMetaX @JustMeJamie64 @Rogers Hey retard. This is all big canadian companies. If you want to actually support big Canadian companies you have to give money to other nations who actually support the people who buy their products LMAO.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @JustMeJamie64 @Rogers Rogers only Had their staff across Canada do customer service, but last year they laid off most of their staff and contracted out their jobs to 3rd world countries…. That’s why their customer service is horrible now

  • mkmaster0003
    MO (@mkmaster0003) reported

    @hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company

  • nizon
    Paul (@nizon) reported

    @RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?

  • mkmaster0003
    MO (@mkmaster0003) reported

    @RogersHelps @Rogers One of the most unprofessional ways to get in contact with customer service. I need to talk to customer service to discuss a few things about my account. And they decided to hang up on me, because they said, there's high volume calls at this time.

  • sumptuoussamosa
    carbsarelife (@sumptuoussamosa) reported

    @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.

  • caiello2
    Cristina Aiello (@caiello2) reported

    @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

  • RKBalsara
    R K Balsara (@RKBalsara) reported

    @JustMeJamie64 @Rogers Some of the best technical support folks in the world today are from India. Check out Zoho support or Microsoft 365 support. Try Bell or Rogers, they are a nightmare.

  • trishmilley
    Trish M (@trishmilley) reported

    @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!