Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, North York, Concord, Richmond Hill, Toronto county, King, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, and Downsview.

City	Problem Type	Report Time
Toronto	Phone	2 hours ago
Toronto	Internet	2 hours ago
Toronto	Internet	2 hours ago
Toronto	Internet	3 hours ago
Toronto	Internet	3 hours ago
Toronto	E-mail	8 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Kristen Ridley (@KristenRidley) reported 5 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Mike Shah (@Mikeaholic76) reported 5 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 6 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  Jessica Edwards (@sometimeslola) reported 11 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Annette Heim (@aheim72) reported 15 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 19 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Karen Lopez (@datachick) reported 21 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  APHROSE (@AphroseMusic) reported 23 minutes ago from Toronto, Ontario

  Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

• 
  Tibursio (@TibursioHeals) reported 30 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Kelly McDonough (@simcoe7) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 37 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Jemmstonee (@_jemmstonee) reported 38 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Mish (@mishd27) reported 46 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  CHANDORA_pk (@pkchandora) reported 49 minutes ago from Toronto, Ontario

  @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

• 
  Geoff Owen (@thisisgeoffowen) reported 53 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  t. anon 👽 (@tyrelasaurus) reported 54 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  ReWoman👠 (@REWoman) reported 54 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Dededacosta (@Dededacosta11) reported 58 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  ReWoman👠 (@REWoman) reported 58 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Perry Schwartz (@PerryS33) reported 59 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn Without an E (@Moon_River05) reported 5 minutes ago

  @RogersHelps @Rogers So let me understand, you work it that we cant sync a universal remote to your cable box, and ONLY your remote will work. You dont offer remotes at your stores but must be sent to us BY MAIL. You hijack our ability to watch the service you charge through the nose for until the horse and buggy shows up with your remote. @TELUSsupport what say you? Anything better and im yours

• 
  Duchess of Pleasant Piazza (@Naliabytes) reported 5 minutes ago

  @cshanny56 SN sucks but ESPN sucks more. US surpassed CA in hockey coverage b/c @Sportsnet @Rogers too stupid to air games in primetime on CBC. they are trying to kill hockey in Canada

• 
  LastRealOneLeft (@Rivirunthecity) reported 6 minutes ago

  @Rogers You ****** are retarded. i dont want to talk to some sales rep to get internet i want to pay and get it sent. like WTF is wrong with this company.

• 
  Ashley Banks💲L, for the love of Lola❣️ (@lola4president) reported 9 minutes ago

  @RogersHelps Why do you guys expect people to pay for services when the provided service is never usable???

• 
  Bluefieldchecker (@Bluefieldcheck1) reported 9 minutes ago

  @RogersHelps @KjennerBrian Roger’s is down in Markham again

• 
  Peter Freeborn (@Peter42321247) reported 11 minutes ago

  @sockmoments @Rogers @JaysCare 3 years ago no one gave a ****. I could get to a game at 6:30 and still get it.

• 
  Vijay Williams-Singh (@VijayWilliamsS1) reported 12 minutes ago

  @RogersHelps Trying to get tech support for mobile voicemal issue. Have called 3 days and each time on hold for in excess of 55 mins then call drop? Does anyone work there? Frustrating.

• 
  name can't be blank (@J0hnHaw3s) reported 16 minutes ago

  @Rogers Why do you make it so ffff'ing difficult to solve a problem? The only way is by phone, no email, or that ridiculous AI bot chat feature. We need a new TV box, so wife calls and waits, and waits, then gets a guy who says he'll fix it by reprogramming it, and to call back if further problems arise...which they did the first time we tried to use it. Now it's another phone call and a wait..WHY DON'T YOU HAVE A CALL BACK FEATURE?? You're supposed to be a communications company and you SUCK at it. You NEVER follow up...

• 
  D.A.B.🗣️🏴‍☠️🦓🦊 (@villainy_scum) reported 17 minutes ago

  @Rogers is a giant sack of ****

• 
  Michal (@michal_poterji6) reported 19 minutes ago

  @Rogers I ordered s26 ultra 512 GB and sending me 26 basic with ultra price 😲 @Fidomobile @Rogers and they said we can't not cancel . you can just go to store and send back us why loose my time 😭