Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham, Thornhill, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Angel Macellones
(@macellonesangel) reported
from
Toronto, Ontario
@simonjagassar @RogersHelps Same issues with me.
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Jemmstonee
(@_jemmstonee) reported
from
Toronto, Ontario
My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Susie Brown
(@susiebrown_tdsb) reported
from
Toronto, Ontario
@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Universnanth
(@AlphaRomeo92) reported
from
Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Dani
(@Dani_official13) reported
from
Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Alomo
(@AntoninoLoMona1) reported
from
Vaughan, Ontario
@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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Poly Andrada⭐️⭐️⭐️
(@SalaPoly) reported
from
Toronto, Ontario
@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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Regina Corpuz
(@corpuz_regina) reported
from
Toronto, Ontario
c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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Bill Paterson
(@sandbagger13) reported
from
Humber Bay, Ontario
@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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Nikki Gore 🇨🇦
(@nikgore) reported
from
Toronto, Ontario
@RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????
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Jon Lee
(@JonLeeOSC) reported
from
Toronto, Ontario
@RogersHelps is there an outage in the Rouge Hill area?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Fish
(@feedthefish79) reported
@RogersHelps About two weeks. The internet is slow on all devices and it takes 10+ seconds to change a channel. I’ve restarted the hub several times but it doesn’t last.
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Jordan
(@dregs0) reported
from
Whitehorse, Yukon
Will @RogersHelps fix their problem that is now 5 days old? #Rogers @RogersNHLLive
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Elger Baraku
(@ElgerDoesMD) reported
Greatly disappointed in the service and customer relations of @RogersHelps Particularly in the midst of a pandemic when internet services are pivotal. 😪 I’ve missed an entire day of lectures and additional days of significant interruptions during class time.
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That Toronto Model
(@TamicaMollison) reported
@Rogers is the worst company ever!!! These scammers got $500 from me easily, charging me for cable. Like who tf watching cable in 2021??? Are you dumb?! 🖕🏼😤
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KermitTheFrig
(@CataholicPriest) reported
@JustinTrudeau people would download and use the covid app if their phones weren't too old, or incompatible, which they could fix if phones weren't leased like cars but worse, how do carriers get away with this stuff? @Bell @Rogers just let them go back to contracts or whatever
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Joy Henderson
(@Joyhenderson78) reported
Just got off the phone with a passive aggressive @Rogers tech, who wouldn't stop interrupting and dismissed the lagging internet issues we are having. Now I want to fight someone.
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seven owen
(@seven_owen) reported
@RogersHelps is there a problem with the internet in North York?
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James Baldwin
(@TwistedEdge) reported
@RogersHelps Why am I being charged a $30 tech fee for a move despite never being told about this? All I was told was that my appointment would be confirmed via email and that was all. Now I see an account change email with a $30 fee on there.
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Shauneen Tierney
(@shauneentierney) reported
@RogersHelps you guys are the WORST company EVER. Trying to switch to ignite as per AN OFFER YOU SENT ME & getting the runaround for the 3rd time!! Higher pricing then what your offer shows and yet no one @rogers can see the offer YOU sent me!!
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Corona used to be a beer
(@Josh4Real) reported
@Joyhenderson78 @Rogers Even though a lot of tekksavvy calls end with "unfortunately we're waiting on Rogers" it's still totally worth it to avoid Rogers customer service