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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 14 outage signals in the last 24 hours around Thornhill, including 14 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 29, 1:19 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Richmond Hill, Scarborough, Markham, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 23 minutes ago
Toronto Internet 3 hours ago
Toronto county Internet 4 hours ago
Toronto Internet 16 hours ago
Vaughan Internet 17 hours ago
Toronto Internet 18 hours ago

Nearby cities with recent reports

Toronto

36 recent signals

23 minutes ago
Toronto county

3 recent signals

4 hours ago
Vaughan

2 recent signals

17 hours ago
Richmond Hill

1 recent signals

1 day ago
Scarborough

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • AaronBJared
    Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tinted__sun
    baby (@tinted__sun) reported

    @RogersHelps absolute joke of customer service !!

  • tim2gill
    Tim (@tim2gill) reported

    @RogersHelps Now 80min on hold. Awful! You should offer a reservation system for booking a call as not respecting my time.

  • 4thLine4Life
    Stephen (@4thLine4Life) reported

    Love that I’m traveling and my phone doesn’t work despite having a plan for the country I’m traveling to. Call help @RogersHelps and the answer is were to busy call back later. 25 year as a customer and it’s just gone to complete crap. why not fire more staff.

  • WillieGuapo_
    Will (@WillieGuapo_) reported

    Yoooo @Rogers your internet service keeps going out at the exact same time every day the last week pls help!!!

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @johnref59 @RogersHelps The government has let Bell and Rogers monopolize the market and these companies treat us like we are a bunch of donkeys.

  • MacintyreP20931
    Paul MacIntyre (@MacintyreP20931) reported

    It's not reasonable to be in line for over 60min to buy a coffee, clothes, vehicle etc. So why is it acceptable to be on hold for 60min plus waiting for someone from @Rogers to come on the line? If you sell a product, you should employ enough ppl to handle customer service.

  • winspa
    That Guy (@winspa) reported

    @Boddy604 @Sportsnet @Rogers Once they had the monopoly you knew this would happen. From 249 a year (with blackouts) to 349? **** you sports net. I honestly think they’re driving ppl back to cable then the same thing will happen

  • TheRyanP74
    RyanP (@TheRyanP74) reported

    @Talon_Jenkins94 @Rogers @NHL Can’t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.

  • cityofluv2020
    City of Love (@cityofluv2020) reported

    @galloots1313 @RogersHelps @Rogers I'll never do Bell again. Freedom who is now owned by Quebec's Videotron is offering internet too. Decent prices and service

  • thesaleshole
    Mark (@thesaleshole) reported

    @RogersHelps Actually almost 2 hours before I spoke with someone. It’s not professional for your customer service representative to say “yup” instead of “yes” or “correct.”