Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/26/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Richmond Hill, Toronto, Scarborough, North York, Thornhill, Vaughan, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaMarkham Internet
CanadaRichmond Hill Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • jmaltman Jamie Maltman #Play365 (@jmaltman) reported from Richmond Hill, Ontario

    @RogersHelps cable and Internet down in Richmond Hill ON

  • ARRRRGLYE38 ARRR CiTY ARRR TEAM (@ARRRRGLYE38) reported from Toronto, Ontario

    @M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!

  • avocadosplease Chip Off the Old Block (@avocadosplease) reported from Toronto, Ontario

    @RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP

  • ImpatienTourist The Impatient Tourist (@ImpatienTourist) reported from Toronto, Ontario

    @Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑

  • kellychan360 Kelly Chan (@kellychan360) reported from Toronto, Ontario

    @Rogers no internet all day, 3 calls, 3 different associates, NO HELP! Went to store for replacement modem got one that also didn’t work. Inconveniences, waste of time, waste of money!

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    @RogersHelps You actually replied to this tweet before you dm'd me but whatever. Now I'll fill out your form once again so that I may get the service I'm paying for back.

  • coolmanjun 정영준 チョン・ヨンジュン (@coolmanjun) reported from Toronto, Ontario

    @RogersHelps I have an online test in a hour but the internet seems down for awhile

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

  • nerd_gab NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬

  • morfeus44 morfeus44 (@morfeus44) reported from Toronto, Ontario

    Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs

  • d_a_f_f_y_d David Lussier (@d_a_f_f_y_d) reported from Toronto, Ontario

    @KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency

  • srahman24 Sharmin Rahman (@srahman24) reported from Toronto, Ontario

    @RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • c_snapper Collin Ng (@c_snapper) reported from Toronto, Ontario

    No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    @RogersHelps Why is my Ignite TV constantly doing a "quick household update" when I'm in the middle of a show??? 3rd time its happened tonight - HATE Ignite & wish we never got it!!!!

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!

  • Reetaville Rita (@Reetaville) reported from Toronto, Ontario

    @RogersHelps @doctordootch I'm down also.

  • Dr_L3cter ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Toronto, Ontario

    @RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • eb_elmarie Elmarie (@eb_elmarie) reported

    @RogersHelps Yet here we go again. After having more than 10 hours of issues yesterday, it’s off again today!!

  • lotusandlager Cherie DeLory (@lotusandlager) reported

    When @rogers apparently pulls its cable tech specialists off help line for "internal issue" leaving customers on hold for 7 hours only to be told to call back on Saturday, a helpful tweet from communications dept. should be a priority to service customers @EdwardSRogers

  • mgiosi89 Mg (@mgiosi89) reported

    @Rogers I would like to know why you are discriminating against customers who do not have access to the internet and you won't send them their cable bill in the mail? But you will, at a charge of 15.00! Nice customer service. I have already told my sister to cancel

  • jupiterjanes Jupiterjanes (@jupiterjanes) reported

    @Bell_Support Wow, now THAT IS SERVICE! I am in your DMs right now, thanks @Bell! @rogers, 4 hours on hold with you guys for the 3rd time this month, you have been beat!

  • mikewoodottawa Michael Wood (@mikewoodottawa) reported

    I am waiting on the phone with @RogersHelps for tech support. I am disheartened that they HAVE TO say in between the hold songs that 100% of the staff members are based in Canada and that (their exact words) verbal abuse will not be tolerated. #Ottawa #KindnessMatters

  • Habs_Fan__ Habs Fan (@Habs_Fan__) reported

    @RogersHelps I got a text rather you fixed my "problem" can you confirm e sim works on Note 20 ultra .. reference C173351192

  • wraps Viktória (@wraps) reported

    @RogersHelps I’ve been trying to call your prepaid line for over 2 hours and it keeps telling me that you guys are experiencing technical issues. Who can I get in contact with to help me with my prepaid plan?

  • muddb4byy dopeboy👦🏻💰 (@muddb4byy) reported

    @Rogers @RogersHelps my internet been down since earlier in the morning and I already tried unplugging it and plug it back in but it still won’t work it been blinking Orange send help ASAP because I need to do some work

  • Pranitkeny Pranit Keny (@Pranitkeny) reported

    @RogersHelps Home internet Down since 6 hours. No service representative available since 3 hours and no reply on the live chats. One of the most expensive services out there in the world and absolutely garbage service.

  • JoshuaPeters Joshua Peters (@JoshuaPeters) reported

    @RogersHelps The season is well under way and this feature that I pay for is still not working. Can you please give an update?