Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	1 hour ago
Toronto	Internet	6 hours ago
Toronto	Wi-fi	9 hours ago
Toronto	Wi-fi	9 hours ago
Toronto	Internet	16 hours ago
Toronto	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Geoff Owen (@thisisgeoffowen) reported 3 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Tibursio (@TibursioHeals) reported 4 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Jason Sordi (@carrera_77) reported 10 minutes ago from Purpleville, Ontario

  @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

• 
  Lauren Souch (@laurensouch) reported 10 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 12 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

• 
  Mish (@mishd27) reported 27 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Universnanth (@AlphaRomeo92) reported 31 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  kasun (@kazZtr_) reported 32 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  zak (@boozippy) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

• 
  Stacey Morrow (@LegalMama22) reported 34 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Martha Holmen (@winnimartha) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Nunya Biznez (@GwapogiTalaga) reported 38 minutes ago from Toronto, Ontario

  @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

• 
  Jon Gauthier.eth (@JonGauthier) reported 39 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Kelly McDonough (@simcoe7) reported 40 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Adnanas 🐻 (@Comradnan) reported 40 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 41 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  SHA3arma-256.eth (@buttery_smoooth) reported 44 minutes ago from Toronto, Ontario

  Is the network down again? @RogersHelps @Rogers

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  肥婆的树洞💭 (@sullisjinri) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CD (@Denos1118) reported 6 minutes ago

  Being in hold for over 2.5 hours to just get a shipping label to return a cable box not working @Rogers @RogersHelps is ridiculous and unexceptable and I'm still on hold. But to add a service gets you straight through.

• 
  C (@ConorCPaterson) reported 9 minutes ago

  @RogersHelps There are no outages. Can you provide a number to call? I have been on hold on live chat and on the phone for over an hour. There has got to be a better solution than this.

• 
  MH (@Ms01251977) reported 11 minutes ago

  @Rogers do you have service reps calling and offering discounts? I got a call from this number 416 532-4106

• 
  UntamedVoice (@UntamedVoice) reported 13 minutes ago

  @RogersHelps I spent 4+ hours on phone with multiple agents and customer service. There are no eligibility requirements. I’ve checked on my offers page after clicking the “get offer online”. I can see what offers are there. If this offer was there, I wouldn’t have called or posted here.

• 
  Cynthia Ronald (@CinRon2) reported 17 minutes ago

  On hold with @Rogers for over 2 hours, AND then they say they aren't taking calls AND HANG UP!!!🤬 Third day trying to get ahold of an actual person... Unacceptable! 🤬🤬🤬

• 
  Ron Couturier (@RonCouturier99) reported 23 minutes ago

  @JayJanower @Rogers The thing I loved about Shaw was our customer service was always in Canada.

• 
  gizem şahin (@0bl0mov) reported 25 minutes ago

  @RogersHelps I moved from ON to BC. Representative opened a new account and said that I should close my old account. but I can't reach any way. Stores don't help, I connect support chat, but they don't take any action, I can't reach them by phone. What a terrible service this is

• 
  Sharon Gregson (@sharongregson) reported 25 minutes ago

  No I am not a @Rogers customer and the last dozen times your staff called I asked to be taken off your call list. Why do I have to track down the number to call and wait on hold and be transferred to five people just to ask you not to call me every week? #Rogers

• 
  susan🌴🇨🇦🇬🇧 (@feb0219) reported 27 minutes ago

  @RogersHelps I jus know if tried again, this time I pushed the number to cancel my service!!! Low and behold, my call was answered immediately!!! I was able to talk to a very nice CSR, who was able to take care of my moving services request. It seems the moving option is not a high priority

• 
  GodWins (@WasanJajouPart2) reported 27 minutes ago

  Twice I tried to post an issue with @Rogers and despite receiving a message that my post went through, it's not there🤔