Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/12/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, The Beaches, North York, Stouffville, Maple, Woodbridge, Vaughan, Thornhill, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaMarkham Phone

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

  • divyamkaushi Divyam Kaushik (@divyamkaushi) reported from Toronto, Ontario

    @RogersHelps Yes still need help

  • fnthawar Farhan Thawar (@fnthawar) reported from Toronto, Ontario

    @CanadaKaz Could be a hw problem @RogersHelps

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • JamesDalgarno_ James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario

    @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

  • NZPChasers NZP Chasers (@NZPChasers) reported from Toronto, Ontario

    @RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

  • trishca Trish Cassling (@trishca) reported from Toronto, Ontario

    @RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @RogersHelps the fact you're literally willing to lose a customer because of you're stubbornness and unwillingness to meet a basic need of mine is ridiculous. I have my cell, internet and cable with you but if you can't just give me a paper bill, I'll take my business elsewhere.

  • destinypooh9 Tomme P (@destinypooh9) reported from Toronto, Ontario

    @RogersHelps internet not working again and again

  • MrsSonyaVahidy Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario

    @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

  • emdeeinTO EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario

    @RogersHelps DMd you with an Ignite problem. Please check. TIA

  • jacquelineloch Jacqueline Loch (@jacquelineloch) reported from Toronto, Ontario

    HELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps I’m experiencing internet outage in East York. Please help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MadFan68 Alan Stewart (@MadFan68) reported

    @AboutRogers @RogersHelps Are you taking full responsibility to pay for the loss of wages for anyone who was sent home from work yesterday, are you gonna refund all of our expenses paid in order to get to work or a concert to be sent home. 🤔 are you gonna credit every customer a worthy amount.

  • shurmanator ℙ𝕖𝕥𝕖𝕣 𝕊𝕙𝕦𝕣𝕞𝕒𝕟 (@shurmanator) reported

    @RogersHelps I will rethink doing business with a company where internet, cellular, TV, home phone and business services are so intertwined, they all crash at once. I don’t believe in coincidences, do believe in (at least) a denial-of-service attack. And North York, remains totally dead.

  • copleac Peacenik ☮️ (@copleac) reported

    @RogersHelps @Rogers Not true. Where I am, there is no internet or TV, although the landline is now working whereas it was down for 24 hours.

  • jamccaughran jim mccaughran (@jamccaughran) reported

    @RogersHelps Wireless service has returned. However, still no home internet or ignite television. Having to tether my phone to get some work done that was missed yesterday isn’t great. Especially with the file sizes I need to move.

  • rikiepennings1 rikie pennings (@rikiepennings1) reported

    @Scarfotdhs @Rogers @RogersHelps I am pretty much back to service. I'm out walking so I don't know if television sound fades in and out still (since 5:15 am)

  • MARKSY22 MARKSY (@MARKSY22) reported

    @MissieD_ @RogersHelps @Rogers Then go to work like most people do and get a land line and a typewriter, even a bird so you can strap the note to to deliver it for you higher technology has ups and downs you know that when you got it so don’t complain when it goes down the 3-4 times a year

  • TrickRude Slick Rude (@TrickRude) reported

    @RogersHelps Central Toronto here. Still boninternet. Burned through my data on my phone and lost alot of money because of this and still no service. I fucki g hate Rogers and always have.

  • LCrosby22 Lynn Crosby (@LCrosby22) reported

    @nizarzeden @RogersHelps @Rogers Hahaha now the latter is possible, but it went kaplooie at the same time as my service died and before my tantrums :D

  • ctag_355 costa tag (@ctag_355) reported

    @RogersHelps @Rogers When will all customers be online? I expect we’ll be getting a month free given the absolute **** show you’ve caused. #rogersoutrage #incompetentcrooks

  • LisaLisame69 Lisa (@LisaLisame69) reported

    @Hollywouda1 @GeesPhilly @RogersHelps I work at a hospital and people were not able to call in bc our lines were down but I was able to call landmark cinemas! Something wrong there