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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 17 outage signals in the last 24 hours around Thornhill, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 5, 1:01 AM EDT.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, North York, Concord, Toronto county, King, and Vaughan.

CityProblem TypeReport Time
Toronto Internet 7 hours ago
Toronto Wi-fi 9 hours ago
Toronto Internet 9 hours ago
Toronto Internet 11 hours ago
Toronto TV 13 hours ago
Toronto Wi-fi 13 hours ago

Nearby cities with recent reports

Toronto

61 recent signals

7 hours ago
Markham

2 recent signals

15 hours ago
Richmond Hill

1 recent signals

5 days ago
Scarborough

1 recent signals

7 days ago
North York

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from The Beaches, Ontario

    waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jennvargg
    Jennifer Vargen (@jennvargg) reported

    Everytime you call @Rogers /shaw … it’s a nightmare of AI… 1-1 1/2 hr wait on hold. Worst company ever!!!!!!

  • richretrogamer
    Rich Murray (@richretrogamer) reported

    @chatrmobile how can I change my number? Your counterpart @RogersHelps keeps calling me for the previous user of my number. I’ve activated voicemail and told them wrong number before but they keep calling. Please help.

  • giselegigiu
    Bougie Auntie (@giselegigiu) reported

    @Rogers what happened to your customer service? Because you don’t have anymore. You have a call center with no service. Everything is I don’t know… I had to hang up. It’s terrible

  • anzalene91635
    Anna Bana (@anzalene91635) reported

    @RogersHelps All the same questions as the tech support person and it is very difficult to deal with a company who is unwilling to acknowledge their system is not working and blaming the customer device instead. Down detector is showing multiple issues but nil from Roger's website

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @RogersHelps It has started buffering once again. This app is an absolute hot garbage. You need to ask Netflix or Amazon how they make their streaming effortless.

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @Rogers rogers tech support is the absolute worst!!! After waiting two days for 6 hours each with two ppl left to go they cut me off!! This company should be broken up get rid of their monopoly. Its cos of this they toss around

  • tru_lyes
    live in the moment ..... (@tru_lyes) reported

    @Rogers an hour and half plus hold as I have no data signal is unacceptable

  • KauraManik
    flavoured lassi (@KauraManik) reported

    @RogersBiz @Rogers Been a rogers client for 8 years. I want to transfer my line from a corporate to a personal line. My call keeps getting transferred from 1 department to the other. I have a baby to take care. Please dont make it hard and hard for me. PATHETIC SERVICE

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @myrnalambert @RogersHelps @Rogers If you file through the CCTS, Rogers is required to formally participate and respond to the complaint through the process. It usually also escalates it beyond frontline support, so it gets assigned and tracked instead of being bounced around. #Rogers

  • HarjjiB
    Officially HarjjiB (@HarjjiB) reported

    @RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge