Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	7 hours ago
Toronto	Wi-fi	10 hours ago
Toronto	Internet	11 hours ago
Toronto	Internet	11 hours ago
Toronto	Internet	12 hours ago
Toronto	Total Blackout	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Alyesha Rose (@AlyeshaRose) reported 2 minutes ago from Toronto, Ontario

  @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

• 
  Jamie singleton (@Jamiesingleton) reported 3 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Joe LaFortune (@joe_lafortune) reported 11 minutes ago from Toronto, Ontario

  Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

• 
  Andrew Peebles (@ajpeebles) reported 15 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  Mary Ann Torres (@MaryAnnToronto) reported 15 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 20 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  Karen Lopez (@datachick) reported 20 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  AndreMatthewGordon (@andrematthewg) reported 26 minutes ago from The Beaches, Ontario

  @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

• 
  Adnanas 🐻 (@Comradnan) reported 27 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Mike Shah (@Mikeaholic76) reported 28 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Martha Holmen (@winnimartha) reported 30 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  rr. (@iamdieroiramor) reported 32 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  T. Longue (@tickylongue) reported 32 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  pumpkin spiced meh. (@marmalade) reported 37 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps Down AGAIN! What is going on??? What are we paying for

• 
  Dededacosta (@Dededacosta11) reported 42 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  Chef Boehmer (@ChefBoehmer) reported 47 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grammy (@jumpyGlenys) reported 6 minutes ago

  @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

• 
  Immad Allawala (@AllawalaImmad) reported 7 minutes ago

  @RogersHelps I have and they said they can't help but everything is documented in the notes

• 
  Chris P Bacon (@pozpiggy86) reported 12 minutes ago

  Well... @Rogers promised me that my shanty temp line running over my front lawn would be buried in 4 - 6 weeks. It has now been 9 weeks, and still no sign that the line is going to be buried. I'm starting to regret being a Rogers customer

• 
  susan🌴🇨🇦🇬🇧 (@feb0219) reported 12 minutes ago

  @RogersHelps Good morning, I am still trying to get through to arrange a move. I called right at 9am this morning. After on hold for 2 hours and 11 minutes, they told me to hang up and try again!! How is it possible I could not have my call answered when calling at 9am???

• 
  J.C. (@jcgamache2001) reported 13 minutes ago

  @RogersHelps 1hr 40min, this is not normal. Terrible customer service.

• 
  RitaQ🇨🇦 (@RitaQ62) reported 15 minutes ago

  Hey @RogersHelps another outage this week? This is unacceptable service when we pay such high fees!!! No internet no phone no tv!!!!

• 
  Jessica (@SuckMySocks12) reported 22 minutes ago

  @Stagger1Lee2 @RogersHelps 🙄😑 I agree, it is AWFUL. I had to watch one show on closed captioning just so I could at least see what was being said. So that was really enjoyable! NOT! 🙄

• 
  Tim Fimble (@TimFimble1980) reported 24 minutes ago

  Was excited to watch the @BlueJays game tonight until I saw it was on Apple TV, **** are you guys useless @Rogers first game out of the all star break too, really cool stuff

• 
  Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported 26 minutes ago

  @MikeDelpieroX @RogersHelps @Rogers I’ll be reaching out to Bell following my call to see what they have to offer. Also to the CCTS to ask about options of getting out of a contract due to poor service. If Bell will offer me a significant enough discount, I might eat the cancellation fee.

• 
  Random2152 (@random2152) reported 26 minutes ago

  @RogersHelps Are you sure, because at the 2 hour 11 min mark your robot just said to call back another time and hung up on me! This is not acceptable. I have a billing issue that beeds to get fixed