1. Home
  2. Companies
  3. Rogers
  4. Thornhill
Rogers

Rogers outages and service status in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Thornhill, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 23, 1:17 PM EDT.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 5% TV (5%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto E-mail 4 hours ago
Toronto Total Blackout 18 hours ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Toronto Internet 1 day ago
Vaughan Internet 1 day ago

Nearby cities with recent reports

Toronto

48 recent signals

4 hours ago
Toronto county

2 recent signals

3 days ago
Vaughan

1 recent signals

1 day ago
Scarborough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • AphroseMusic
    APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • andrematthewg
    AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario

    @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

  • axwong
    AlexW (@axwong) reported from Toronto, Ontario

    @RogersHelps Substandard service for a major ISP. We are switching to Bell.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @alancross @Rogers That’s what’s happens when you lay off your staff and hire 3rd world countries to run your customer service. After 45 years as a customer I cancelled all my services with Roger’s over their “new” customer service

  • robinandamelia
    Robin Brunet (@robinandamelia) reported

    @RogersHelps Did all this numerous times! Want to report outage!

  • JHughes681
    James Hughes (@JHughes681) reported

    @spen______ Tell me you work for @Rogers without telling me you work for Rogers. The ONLY reason the Jays went so far last year was Shapiro and Atkins were at the end of their contracts and would have been let go of the team sucked again. Now they can be awful because they don’t need to try.

  • ensanimal
    THE ensanimal (@ensanimal) reported

    @RogersHelps I guess it makes it harder to cancel your services if they won't let you speak with anyone.

  • kjackso3
    Toddy (@kjackso3) reported

    @alancross @Rogers Rogers customer service used to be half decent. No idea what’s happened but you can never get through to anyone and when you do they have no idea how to fix the issue. I spent weeks trying to get in touch with someone. It’s pathetic.

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps This is a business hour. Yesterday I called during business hours. The day before I called during business hours. I have no choice but to cancel my @Rogers internet because you have no staff to talk to customers?

  • nwerddere
    angel (@nwerddere) reported

    Your employee just told me to go **** myself @Rogers

  • robinandamelia
    Robin Brunet (@robinandamelia) reported

    @RogersHelps On hold over half an hour already. Want to report outage. This was not at all helpful. Tried resetting a dozen times at least

  • briangm11
    BrianM (@briangm11) reported

    @globeandmail Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!

  • galloots1313
    Michael Gallo (@galloots1313) reported

    @RogersHelps What busy time? I’ve called everyday for 5 days and 5 hours wait everyday and nobody picks up. Why not just staff people to take care of Rogers errors?