1. Home
  2. Companies
  3. Rogers
  4. Thornhill
Rogers

Rogers outages and service status in Thornhill, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Thornhill, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 19, 6:58 PM EDT.
  • 67% Internet (67%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, King, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Wi-fi 4 hours ago
Toronto Internet 4 hours ago
Toronto Wi-fi 8 hours ago
Toronto Internet 9 hours ago
Toronto TV 11 hours ago
Toronto Internet 11 hours ago

Nearby cities with recent reports

Toronto

42 recent signals

4 hours ago
Markham

2 recent signals

1 day ago
King

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • AphroseMusic
    APHROSE (@AphroseMusic) reported from Toronto, Ontario

    Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • calltoddsmith
    Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario

    @RogersHelps I take that back. Icon shows connected, but it's still down

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • Comradnan
    Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • jodyberkes
    JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • krukru_137
    krukru137 (@krukru_137) reported

    @RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!

  • vanuckfan56
    Deb Moynahan (@vanuckfan56) reported

    @Rogers @RogersHelps can you advise what’s ETA for Richmond Internet outage. Monday 8am … it’s now Tuesday

  • RKBalsara
    R K Balsara (@RKBalsara) reported

    @JustMeJamie64 @Rogers Some of the best technical support folks in the world today are from India. Check out Zoho support or Microsoft 365 support. Try Bell or Rogers, they are a nightmare.

  • MrsJunkoLuthor
    Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported

    @Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//

  • caiello2
    Cristina Aiello (@caiello2) reported

    @RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers

  • BBrewda
    BBrewda (@BBrewda) reported

    @RogersHelps But why did you guys hang up on me? Like, why wasn't I still left in the queue? None of this makes sense and displays really poor respect to your clients. I would like someone to call ME when they have a chance to discuss my plans. Thanks. I can DM my phone number if needed.

  • dynamicdojo1
    P.V. (@dynamicdojo1) reported

    @JustMeJamie64 @Rogers I just did the same with Telus they operate out of El Salvador and the Philippines. The service is fast and they are well trained. One guy had chickens in the background, but i wish they were operating in Canada.

  • Bellyhungry
    Queens Fort (@Bellyhungry) reported

    @RogersHelps Sometimes I got the message: This service is currently not available. Please try again later. Sometimes, I just got a blank screen.

  • Airwave_1_
    Wake Turbulence (@Airwave_1_) reported

    @ChelseaBeach @JustMeJamie64 @Rogers Acquiring Shaw put Rogers $26B in debt. To cut costs, they quietly scrapped their "100% Canadian" PR pledge, cut domestic support contracts, and pushed call center roles right back overseas to offshore vendors. PR promises don't survive a $26B debt load.