Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/22/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Vaughan, Markham, Thornhill, Scarborough, Richmond Hill, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaNorth York E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.

  • FatimaaMansour Fatima j (@FatimaaMansour) reported from Toronto, Ontario

    Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Guys i need your help! @RogersHelps

  • John_Size John Size (@John_Size) reported from Toronto, Ontario

    Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite

  • PrimeEricR Eric Prime (@PrimeEricR) reported from Toronto, Ontario

    @RogersHelps Appreciate the response. Fix it up!

  • Drey876 Yani (@Drey876) reported from Toronto, Ontario

    With their loyal customer bs @Rogers

  • meganksimpson Meg Simpson, MA, RN (@meganksimpson) reported from Toronto, Ontario

    @RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.

  • datachick Karen López (@datachick) reported from Toronto, Ontario

    Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

  • madrasgolti dinaker (@madrasgolti) reported from Toronto, Ontario

    @RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps currently experiencing an outage in East York M4B3C6

  • claudioditzbjj claudio (@claudioditzbjj) reported from Toronto, Ontario

    @RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Toronto, Ontario

    @RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps

  • pmisir Praan Misir (@pmisir) reported from Toronto, Ontario

    Just when I thought my @RogersHelps internet was back, it goes down again.

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • Joe_Mazzei Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.

  • courttee Courtney Taylor (@courttee) reported from Toronto, Ontario

    @RogersHelps I know the service is not available where I am.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Zieberry Zieberry (@Zieberry) reported

    @RogersHelps Yes I have the same issue on every channel I click on.

  • johnmerucci John Merucci (@johnmerucci) reported

    @Zieberry @RogersHelps @Sportsnet All we want is consistency with the service. Landline internet is almost 70% experiencing issues...tv and internet speed is dropping...how and why does Rogers continue to struggle??

  • addeyxx addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • DeanTester Dean Tester (@DeanTester) reported

    Hey @RogersHelps — why is your tech support trying to scam me? I asked if we could watch Sportsnet NOW in 4K resolution. Your salesperson said I could if I upgraded to the Premium package (twice the price). But your website and tech support say only 1080p is available with any…

  • mmemouse Marcia Kennedy (@mmemouse) reported

    @RogersHelps Internet & TV intermittent yesterday and today. In Almonte ON. Mostly down. Halp!

  • TheFaceO_o Andrew (@TheFaceO_o) reported

    @RogersHelps Internet has been brutally slow for a couple weeks. Ever since we had that heavy rain day.

  • eckaiguy Dwayne R. Brown (@eckaiguy) reported

    @Rogers Are there any updates to the Internet outage in south Mississauga? We've been offline since 12:30 this afternoon. Only one communication sent out about 5 hours ago.

  • mikeszeller Mike Szeller (@mikeszeller) reported

    @RogersHelps cable service issues today in Guelph? TV channels not working this morning. After rebooting the Rogers modem (unplugged, waited a few minutes, plugged back in) they came back, but my Internet is still much slower than it should be.

  • WouldStaley93 Michael Cohen (@WouldStaley93) reported

    @RogersHelps hey Rogers yet again my internet is down. Think you’ll ever give customers reliable non crashing internet service ?

  • beaaannnnsssss BEAAANNNNSSSSS (@beaaannnnsssss) reported

    @RogersHelps @pushfade64 I sent a DM over 2 hours ago no response, how about instead of telling everyone who is having the same problem to send YOU a message you just make a post for everyone to see?