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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Thornhill, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 4, 8:53 PM EDT.
  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 7% TV (7%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Rogers

Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Wi-fi 19 minutes ago
Toronto Internet 3 hours ago
Toronto Internet 3 hours ago
Toronto TV 7 hours ago
Toronto Total Blackout 9 hours ago
Toronto Internet 10 hours ago

Nearby cities with recent reports

Toronto

64 recent signals

19 minutes ago
Toronto county

4 recent signals

2 days ago
Markham

3 recent signals

4 days ago
Vaughan

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlMagnonMan
    Solid Shatner (@KarlMagnonMan) reported

    @RogersHelps I FINALLY got a hold of someone today - that even had English as a FIRST language. Unfortunately, I had to select options to indicate I was BUYING SOMETHING in order to speak with someone LIVE. My other FOUR attempts today were hung up on. Big “F” for Cx Service guys.

  • viola_s1981
    Viola Sewerynek (@viola_s1981) reported

    @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.

  • Kevin1141531
    Kevin F (@Kevin1141531) reported

    @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.

  • LucasJorg1
    Lucas Jorg (@LucasJorg1) reported

    @RealDonBradshaw @BlueJays @Rogers What is your problem?

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    @RogersHelps No the tech has not come why are dms not working for Rogershelp.

  • BetheGoode
    Tyler Goode (@BetheGoode) reported

    @RealDonBradshaw @BlueJays @Rogers Are you for real bub like holy **** take a chill, teams have been doing this for yrs bub

  • margarethughson
    Margaret ✨️ (@margarethughson) reported

    @RealDonBradshaw @BlueJays @Rogers Should post this comment on all other teams as well. They are doing the same damn thing.

  • canadianatlarge
    CatastrophiConfusion (@canadianatlarge) reported

    @RogersHelps @savemilkweed HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP

  • Evan_Gray
    EG (@Evan_Gray) reported

    @RogersHelps I am moving and need to set up a service transfer. I was on hold twice this week for over 2 hours before a forced disconnection. Today, not even allowed to enter the queue. Live agents can't help me, your local stores can't help me. What am I supposed to do?

  • JoeyAllegro95
    JP (@JoeyAllegro95) reported

    @RogersHelps @GeesDubb Go **** yourself @RogersHelps This is absolutely criminal, and our government needs to step in. They are holding people hostage with no way to get ahold of them.