Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 04/18/2024 10:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Woodbridge, Markham, Richmond Hill, King, York, Concord, Etobicoke, Thornhill, Stouffville, Vaughan, Malton and Maple.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. This internet outage is really cramping my style. It’s been over 12 hours. I signed up for updates on the ticket (C172067290) but haven’t heard anything yet. I hope this issue is being looked into with a degree of urgency. It’s preventing me from being productive

  • tbiththan இராவணன் மைந்தன். (@tbiththan) reported from Vaughan, Ontario

    @RogersHelps internet down last 8 hours.

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • righteousbean bean (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Toronto, Ontario

    .@RogersHelps any help on wifi being down. Yes I dm’d you a while back

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DoironJacques Jacques Doiron (@DoironJacques) reported

    @RogersHelps Any known issues with your Youtube and Prime Video apps? I've power cycled the modem and tv box but issue persists, error mesage says something about engineers working on it... is there an ETA?

  • AshleyBarrault Ashley Jackson (@AshleyBarrault) reported

    @Rogers @Leafsrock99 A whole $1.61 is all I was credited for 5 people on the account who had no service and couldn’t use our bank account all day! Cannot wait to pay off my contract and move all my stuff to a better company!

  • alicia_marie_85 alicia marie (@alicia_marie_85) reported

    @Rogers is there another outage going on? Internet is running really slow all morning. Struggling to load basic web pages

  • TDCalv TCal 🐾 🇨🇦 🐾 (@TDCalv) reported

    @RogersHelps am in Nepean west (Ottawa) and while Rogers wifi is fine, we've no ignite at all. Been waiting for online chat help for a while now. Have rebooted modem too 😔

  • conway_howard Howard Conway (@conway_howard) reported

    @Rogers You should spend some of that money in Newfoundland as for the third time this month our TV is down again. Getting a stupid message "Oops are techs are working on it" That was 4 hours ago and no rebooting didn't work

  • coco__xoxo__ Mukeei💫🍫 (@coco__xoxo__) reported

    @WestgateNicola @RogersHelps Talk to @TsaiChengu to help you recover it

  • KhushaliKanabar KHUSHALI KANABAR (@KhushaliKanabar) reported from Brampton, Ontario

    Seriously!!!! This is happening again. @RogersHelps your wifi is down again and how we gonna work without wifi? Not even u gave our salary for last time and what about this time? Do u guys have any seriousness regarding your customer? @Rogers @RogersBiz

  • eightdeck Cait (@eightdeck) reported

    @Rogers seriously?! AGAIN?! And you think 23 dollars and change is good enough compensation ... you charge 200 plus for this crap service and my TV or internet breaks every other day!!!!

  • Groked Grok (@Groked) reported

    @RogersBiz @xkeya Seriously, you’re going to pretend you don’t know exactly what Kathy is talking about? This is a bad look.

  • PotatoesLettuce Bacon_Lettuce_Potatoes (@PotatoesLettuce) reported

    @BellMediaPR @Rogers: oh no! People are going to jump ship after our massive outage! They'll hate us! @BellMediaPR: hold my drink, gonna shoot myself in the foot. Atypical business competition. Any chance we can get something more competent?