Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Internet	8 hours ago
Markham	Internet	11 hours ago
Toronto	E-mail	12 hours ago
Toronto	Internet	15 hours ago
Toronto	Phone	18 hours ago
Toronto	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Jon Gauthier.eth (@JonGauthier) reported 2 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Mish (@mishd27) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  Dani (@Dani_official13) reported 11 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  Mike Shah (@Mikeaholic76) reported 12 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 13 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  E_Rozie (@E_R0z1E) reported 22 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  AG (@heyref88) reported 22 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  AlexW (@axwong) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported 30 minutes ago from Toronto, Ontario

  @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

• 
  Alicia (@CuteBabyBella26) reported 30 minutes ago from Toronto, Ontario

  @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

• 
  Jamie singleton (@Jamiesingleton) reported 31 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 41 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  Karen Lopez (@datachick) reported 44 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  CHANDORA_pk (@pkchandora) reported 48 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

• 
  ReWoman👠 (@REWoman) reported 48 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Susie Brown (@susiebrown_tdsb) reported 53 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  T. Longue (@tickylongue) reported 53 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Universnanth (@AlphaRomeo92) reported 55 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  肥婆的树洞💭 (@sullisjinri) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  Alomo (@AntoninoLoMona1) reported 60 minutes ago from Vaughan, Ontario

  @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pietro Cammalleri (@PCAMMALL) reported 6 minutes ago

  1 of 2. @RogersHelps I'd like to discuss with an agent Rogers' poor execution today of the Rogers Yankee Offer. There's no way for a user to know to take a screenshot of the code or write it down first before tapping on the Rogers mobile in-app notification...

• 
  E. S. (@gewked) reported 7 minutes ago

  @CanadianNunya @RogersHelps @Rogers One of the reasons why I left Rogers 7 years ago. Was a customer for 19 years at the time.

• 
  Lindsay Brown (@Lidsville) reported 9 minutes ago

  @MarsellientEl @Rogers Doesn't come up as Rogers, but sometimes calls from service providers don't ID themselves either. Unfortunately I don't have the luxury of not answering unknown numbers as I am responsible for a family member in long term palliative care & important calls come in from all over

• 
  Puck Scholar (@PuckScholar) reported 10 minutes ago

  @BenLypka @h_n_z @Rogers Why do you need a podcast approved by rogers? There are plenty of independent creators you could choose to support

• 
  Phil Mason (@Philo1000) reported 11 minutes ago

  @MacDoug1 So wow, just poor customer service! So what can you do against the collection agency?? Never again using @Rogers internet or mobile. Bad enough using satellite Although they have improved the picture quality.

• 
  Token 🏴‍☠️🖭 (@jnarai) reported 11 minutes ago

  @sameo416 @Rogers ******* gross of Rogers for trying to make the customer responsible for replacing equipment destroyed by a wildfire, the eqpt should be written-off by Rogers for all impacted. You're right, CRTC doesn't allow companies to charge a fee past when the service was accessible.

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 13 minutes ago

  @kennethdavid @Rogers It's so bad. 4 hours today on hold/calls with them. Had to dial in 3 times. I think I finally found someone that knows how to do this... but we'll see if he can move the shaw emails to the rogers account he just created.

• 
  Erin (@busytomom) reported 14 minutes ago

  @Rogers @Rogers now going on 2 hours. I am now going to report you to the BBB for refusal to let me cancel a service.

• 
  Yegor Sharangovich replaced Breadman (@FierySharky) reported 17 minutes ago

  Sportsnet really wants people to pay more for way ******* less. Once again, **** you @Rogers @Sportsnet

• 
  Gordon Flett (@FlettGordon) reported 21 minutes ago

  @lynnmercereau Rogers tried to charge us $15 for roaming charges and we never left Canada on our way to PEI. When we called them on it, the charge was reversed with no apology and the automated message made it sound like they were doing us a favour. Time to jump ship @Rogers @RogersMediaPR