Rogers outages and service status in Thornhill, Ontario
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Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Thornhill, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 15, 11:10 PM EDT.
- Internet (61%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (6%)
- TV (6%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Toronto county, Markham, Scarborough, North York, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 3 hours ago |
|
Richmond Hill
|
Internet | 7 hours ago |
|
Toronto
|
Internet | 1 day ago |
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Toronto
|
Internet | 1 day ago |
|
Toronto
|
Internet | 1 day ago |
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Toronto
|
Internet | 1 day ago |
Nearby cities with recent reports
43 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JasonPrez686 @Rogers What a poor retention program. Shame on them
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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APHROSE (@AphroseMusic) reported from Toronto, OntarioBeing on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
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Jemmstonee (@_jemmstonee) reported from Toronto, OntarioMy @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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M79 aka Manny79 (@cdnwallguy) reported from Vaughan, OntarioWhat is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🥢⟭⟬ Into the ☀️ (@HOT7forever) reportedI just noticed they increased all my phone lines by $5 so they could invest in providing better service. @Rogers charging ppl more when your service continues to get worse is just ridiculous.
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?
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Richard Miller (@Millergram33) reported@RogersHelps The problem is that you don’t offer support anymore, you are NOT the same company anymore
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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GenXHockeyMom🇨🇦 (@CanadaMom73) reported@JayGenXer @Rogers Their service is brutal. This is why we need more cell phone competition in Canada, it’ll force them to have to provide good service or we can go to another provider.
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RogerThat™ (@RogerMi1954) reported@JayGenXer @BrendaShawPEng @Rogers Roger's customer service really sucks !!! 🤬
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BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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Adam (@Adam_LPARMY) reported@JayGenXer @Rogers dude im in the phone with them now....first off i cant understand a word theyre saying ...they sold me on an upgrade to internet 1000 and its twice as slow as before the upgrade ...now they wanna charge me $200 for a tech to come fix it LOL @Rogers is a SCAM!
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Ontario Frugal Finds (@OntarioFrugal) reported@ODSPoor @RogersHelps That is really weird! I got my $20 gift card from Dollarama - no problem.
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Terry Ostashek (@TOstashek) reportedDealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!