Rogers

Rogers Outage Report in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 10/22/2025 05:45

October 22: Problems at Rogers

Rogers is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Maple, Vaughan, Scarborough, Markham, Richmond Hill, North York, North Park, Thornhill, Stouffville, Etobicoke, King City and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • drryangarcia Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • cinangel32 Cindy (@cinangel32) reported from Toronto, Ontario

    @RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?

  • courttee Courtney Taylor (@courttee) reported from Toronto, Ontario

    @RogersHelps I know the service is not available where I am.

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers

  • emilybelle1983 Emily P (@emilybelle1983) reported from Toronto, Ontario

    Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?

  • GarryMarr Garry Marr (@GarryMarr) reported from Toronto, Ontario

    Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It’s awful

  • claudioditzbjj claudio (@claudioditzbjj) reported from Toronto, Ontario

    @RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again

  • PrimeEricR Eric Prime (@PrimeEricR) reported from Toronto, Ontario

    @RogersHelps Appreciate the response. Fix it up!

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

  • FatimaaMansour Fatima j (@FatimaaMansour) reported from Toronto, Ontario

    Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.

  • drryangarcia Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    @RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.

  • samanthadjb Samantha B (@samanthadjb) reported from Toronto, Ontario

    Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Guys i need your help! @RogersHelps

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps anyone willing to help?

  • ryandrewjohnson Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario

    @RogersHelps currently experiencing an outage in East York M4B3C6

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DeplorableMik20 Deplorable Mike (@DeplorableMik20) reported

    @Rogers Let’s go with Season 3 of Bad Blood @netflix.

  • Hopperteach Alana Hopson (@Hopperteach) reported

    @Rogers it’s very hard to teach from home when your internet is not working. Any particular reason?

  • ToddRei64764696 Todd Reid (@ToddRei64764696) reported

    @Rogers West mall area of Etobicoke internet out once again. Just went down Friday. What's with the crappy service. What are we paying for?

  • darksage68 Chris (@darksage68) reported

    @RogersHelps is there a service outage in Meadowvale area? My internet keeps going down and coming back up even through resetting the router

  • rieaoty rie but at what cost (@rieaoty) reported

    @Rogers keep me on hold for an hour i dont care. i have nowhere to be. fix my bill

  • JenniferNeill9 Jennifer Neill (@JenniferNeill9) reported

    @RogersHelps Friday night I was on hold for over an hour with customer service before I gave up...over 2 hours today before I gave up.

  • NeilGirvan222 Neil Girvan (@NeilGirvan222) reported

    @RogersHelps Is rogers down in Toronto? Restarting my modem does nothing. All lights are looking normal. What’s up?

  • BEANINGS EarthWorm2 (@BEANINGS) reported

    @RogersBiz Fix my ******* wifi

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Scruffy_lookin @RogersHelps @telusmobility Since it's pay as you go, there isn't anything to cancel. If she wants to keep her number, you'll have to get Telus to port it out from Rogers

  • Hairyspacebuns Erin (@Hairyspacebuns) reported

    @RogersHelps hi. I’ve been trying to upgrade my phone but your website has been glitching for over 24 hours. Little pop boxes come up with nothing in them and grey out the rest of the website. Is there anything I can do to fix this? I’ve tried on my computer and my phone.