Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/08/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, The Beaches, North York, Scarborough, Stouffville, Maple, Woodbridge, Richmond Hill, Markham, Vaughan, Thornhill, Downsview, North Park, King and Rexdale.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Phone
CanadaNorth York Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • 10Stever Steve Randall (@10Stever) reported from Markham, Ontario

    @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

  • jodyberkes JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps @metromorning internet has been down since 2pm yesterday. Technology is an #essentialservices why can’t you tell me when internet will be back up.

  • ChickyMara Mara Rubinoff (@ChickyMara) reported from Toronto, Ontario

    @RogersHelps Thx I got through to chat help. When I cancelled my internet for my move the agent didn’t transfer my email to the new account

  • FitzDrum Michael Fitzgibbon (@FitzDrum) reported from Toronto, Ontario

    My @Bell wifi is down, and my @Rogers LTE is barely getting a signal. This is the telecom gov’t-mandated oligopoly in Canada: excessively expensive and terrible quality.

  • RiTweetR Ri (@RiTweetR) reported from Toronto, Ontario

    And the frustration with @Rogers continues. Called to change the user name on one number on my account. Found that they did it with a typo. Called back to fix it and found then that they replaced my name overall on the account instead. I wonder how many more calls it will take.

  • EldoradoBound Eldorado Bound (@EldoradoBound) reported from Toronto, Ontario

    @Rogers quality is very poor.

  • jodyberkes JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps can you confirm whether or not service has been restored to me. I will DM.

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @S_dF @Rogers @RogersHelps Thanks Steve. True that. We pay enough in Canada as is. Story is a fibre cable was cut. Two entire area codes have been down since 2pm yesterday. No ETA on when the repair will be done. Hey, accidents happen. The timing sucks though.

  • myonlinelifenow Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

  • RahRahRaina raina douris (@RahRahRaina) reported from Toronto, Ontario

    @TekSavvyCSR we opened a ticket on monday, and your customer service says @RogersHelps apparently still hasnt responded to it.

  • jimprall Jim “stay home dammit” Prall (@jimprall) reported from Toronto, Ontario

    @RogersHelps weird intermittent outage in M4K: first TV all black; then internet went out, TV okay. Rebooting AC modem fixed data briefly, then off again. TV on, 3rd party VOIP on, but data off now.

  • lisaparticelli Lisa Particelli (@lisaparticelli) reported from Toronto, Ontario

    Same here. Now is not the time for this outage. Why is this happening @RogersHelps

  • JoyousJulie Julie Keown (@JoyousJulie) reported from Toronto, Ontario

    @RogersHelps several people have lost internet at montcrest apartments 10 Hogarth Ave Toronto. Help please

  • KCanne6 Kimberley Cox (@KCanne6) reported from Toronto, Ontario

    @RogersHelps internet has been down all afternoon - received an email it was up and running but it isn’t!

  • ChickyMara Mara Rubinoff (@ChickyMara) reported from Toronto, Ontario

    @RogersHelps please HELP! I seem to be locked out of my email and @YahooCare is sending recovery codes to .. you guessed it, my Rogers email. Which I cannot get into.

  • SavingQueenie Saver (@SavingQueenie) reported from Toronto, Ontario

    @Rogers @AboutRogers just credited me $1 for an outage that lasted almost 3 hours. I work from home and lost my entire shift because it happen early in the shift so I did not get paid. My work days have already been reduced. I rely on my internet for work so I will be switching

  • JoeCairns406 Joe Cairns (@JoeCairns406) reported from Toronto, Ontario

    @RogersHelps service down again

  • mayoislite LITE yagami (@mayoislite) reported from Toronto, Ontario

    @RogersHelps FIX YOUR SHIT WE RELY ON YOU TO GO TO SCHOOL NOW U CANT KEEP SHITTING THE BED ANYMORE

  • dgreensp Darren Greenspoon (@dgreensp) reported from Patterson, Ontario

    @RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

  • DanielRWright Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    @Rogers I haven't received my bills for April yet. I know you switched to no longer doing paper bills but my accounts are set up for paper billing so no email was sent to me. I wish to continue with paper. Please help.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Actuallybatman Colin R (@Actuallybatman) reported

    Internet still not working properly after 2 months of new modems and lines drilled into the side of my house. When I called for help tonight I was told the “wifi wasn’t getting through my house” and the answer was #rogersIgnite internet. An upsell that wouldn’t work @RogersHelps

  • LionDauntless DauntlessLion (@LionDauntless) reported

    @RogersHelps *UPDATE* The monitoring service has indeed caught something suspicious happening and they will be looking into it and fixing the issue this week. We will be ending stream early again today as we experienced another spike but am happy they have found the issue. 🙌🙌

  • 5uckyou (@5uckyou) reported

    @RogersHelps Just did all of that and even reinstalling the app did not help. Ugh this is frustrating.

  • PheraeAnneMarie Ms. (Anne-Marie Gwendolyn Tuesday) Pherae Le Sann (@PheraeAnneMarie) reported

    @RogersHelps @TPS_Cyber @cybercentre_ca am having a hard time getting services from Rogers I keep having account errors being abandoned in chat found my public ip address wrongly listed 2607:fea8:85a0:7c0b:bd74:e4ab:221d:77f2 please assist advise seems my iPhone is being cloned;

  • StaySideWayss Ex Sideways (@StaySideWayss) reported

    @RogersHelps wanna fix this

  • IrishWarrior022 IrishWarrior022_BFR (@IrishWarrior022) reported

    .Unfortunately there will be no stream tonight due to my service provider @Rogers seems to be experiencing issues in my area? Live Tues. & Wed. tho! #TrueAchievements

  • manish_narwani2 manish_narwani@hotmail.com (@manish_narwani2) reported

    @RogersHelps Your customer service is so bad that just to get an answer that is so simple on bulk cable services I was transferred 5 times the second time and 4 times the first time when I called twice in the last hour. Ridiculous! Please train your agents better!

  • ideckr8 Linda Shaw (@ideckr8) reported

    @RogersHelps internet in Waterloo down since 11:30am will it be up soon

  • OmeshThamil Omelly (@OmeshThamil) reported

    I used the most data out of everyone in my family and I don’t even leave my house. @Rogers fix your internet

  • cairocanuck Brent Hamilton (@cairocanuck) reported

    @NatBanting @RogersHelps We have been struggling with the same issues. No success so far. Multiple phone calls.