Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/19/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, North York, Scarborough, Woodbridge, Markham, Richmond Hill, Thornhill, Maple, Stouffville, Rexdale and The Beaches.

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City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • sunitadoobay Sunita Doobay (@sunitadoobay) reported from Toronto, Ontario

    @RogersHelps 90 minutes hold to cancel a mobile service and return a so-called free Huawei device? May this tweet be a warning to anyone who falls for a #Rogers cold call!

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    So @RogersHelps can I get some help with this bum replacement box you sent me?

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @RogersHelps Your service is a bad joke.

  • MaryAnnToronto Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @RogersHelps - is there a problem with internet at M8V? Several of our neighbours (and ourselves) have no internet/wifi

  • torontojazzbrat Lori Pollard (@torontojazzbrat) reported from Toronto, Ontario

    @Rogers is Rogers down? Even website is acting weird. Can't use ignite either.

  • JaimeeJakobczak Jaimee Jakobczak (@JaimeeJakobczak) reported from Vaughan, Ontario

    Haven’t had any glitching since the initial two. This also could have been my own internet as @rogers is trash. No problems to report currently though!

  • RajeshK65814575 Rajesh Kumar Das (@RajeshK65814575) reported from Toronto, Ontario

    Hi @Rogers I have been trying to reach out to customer care support and kept on waiting and even if get to reach someone they will make you reach who is unreachable. literally ur Wifi service sucks nd can't even go 2 any meetings😑 time for change @Sumanthumesh25

  • Miolad20 Sir Mykoko 🦁 (@Miolad20) reported from Toronto, Ontario

    @Rogers internet service is down. What is happening?!

  • billybob476 Joe Mastroianni (@billybob476) reported from Toronto, Ontario

    @RogersHelps internet down in south etobicoke? (Browns line/Horner)?

  • GabiButcher Gabi (young @gain) (@GabiButcher) reported from Toronto, Ontario

    @rogers and @rogershelp where are you??? Connection is down and you are asking us to verify the modem??? You must be kidding !!!!

  • AIexArteaga eRa Alex (@AIexArteaga) reported from Toronto, Ontario

    On god if you’re Canadian stay away from @RogersHelps. Go to Telus or Bell Every other provider is better, TRUST ME. By far the worst cellular provider

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    @RogersHelps Not getting much help there

  • MandaMakki Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers your service is pathetic! Our entire street has been having issues with their internet since Friday. We have opened several tickets to have the issue resolved, you have done nothing to fix this. When will this get resolved??

  • tmleafs26 Unknown (@tmleafs26) reported from Toronto, Ontario

    @RogersHelps @Rogers can anyone at your company please fix my ignite tv box? I was told 3 weeks ago it was sent out and still nothing. Wtf am I paying for? Like seriously #big3crap #ignitecrap #frustrating

  • salarabdulbaki Salar (@salarabdulbaki) reported from Toronto, Ontario

    @RogersHelps Is there an internet outage in East York in Toronto? Woke up to no internet this morning 🙄

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps an employee at a Rogers store told me putting my phone in airplane mode can sometimes fix problems. Is this true? Why? She didn't know why, just gave me that tip. I was having trouble listening to music apps when she told me to do that.

  • JeffreyLuscombe Jeffrey Luscombe (@JeffreyLuscombe) reported from Toronto, Ontario

    @RogersHelps They seem to have a script. Fill out a form. What the serial number. Let me zap it. Hmmm isn’t working. I’ll send a new box. New box not working? Doors? It’s not connecting. Let me zap it. Hmmmm we need to send a technician.

  • IAmKelvinYoung Kelvin Young (@IAmKelvinYoung) reported from Markham, Ontario

    @RogersHelps Is there an internet outage in Markham right now? Modem went offline about half an hour ago

  • MandaMakki Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • travellingbelle Angela 🇨🇦 (@travellingbelle) reported from Toronto, Ontario

    @RogersHelps @rogers the internet is down in the west end of Toronto. I’m in Rockcliffe - Smyth and it’s been out for at least 20 minutes.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TimmyWolfie Xylin Hawkins (@TimmyWolfie) reported

    @LunipopUwU Can he reach 1700 / 2100 / 2600 MHz so @Rogers can use him as a cell tower to improve their network reliability

  • TradingHenney Trading Henney (@TradingHenney) reported

    @RogersHelps @adrianathompso4 2 days of service? that is pathetic. There have had to be so many points of failure that triggered for this to happen. Negligence at its best. Class action lawsuit coming.

  • MaximoDanilo Danilo Maximo (@MaximoDanilo) reported

    @RogersHelps Nothing too bad, it's just slow. But I just want to know what the problem was, so I can make a call if I'd like to go with another provider, if possible, could you please let me know what happened? I'm not finding more info online. Thanks

  • RyanOnBoard Ryan A (@RyanOnBoard) reported

    5 days isn't gonna cut it @Rogers @RogersHelps. Until my service is back at the level it was, credit should be extended. I am still experiencing an inconsistent picture & audio via #IgniteTV

  • GJ2525 GrahamJ2525 (@GJ2525) reported

    @RogersHelps Just want to say congrats on your huge accomplishment! You have taken over 1st place from Air Canada becoming Canada’s worst run organization. Your tech sux and customer service is even worse. Well deserved!!

  • zReignxCrypto zReign (@zReignxCrypto) reported

    @Rogers will be crediting customers affected by the outage for five days of service. Meh better than nothing.

  • iammegs_ Meghan (@iammegs_) reported

    No internet service again from #Rogers since 3:30pm today and now we lost our cable. So tired of this. We rely on the internet to work from home. Do better @Rogers. Maybe time to move to Bell.

  • abe316 Abe (@abe316) reported

    @Rogers it's day 5 and I'm still getting missed/dropped calls via cell and TERRIBLE TV freezing. I'm not paying my bills til this is fixed.

  • Ghannie Ghannie (@Ghannie) reported

    @80srockstarTO @Rogers Mine has been down again since 3:24p. No entertainment gave me time to call a competitor who is now coming on the 23rd. Today was the straw that broke the camel’s back. I’m not even trolling.

  • Careycarter69 MaggieC (@Careycarter69) reported

    @RogersHelps My cable is still not working well. Ugh.