Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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Wi-fi (13%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Downsview, Richmond Hill, North York, Markham, Thornhill, Scarborough, King City, Woodbridge, Vaughan, Maple, Stouffville, Rexdale and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.
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Paul O
(@ontteacher01) reported
from
Markham, Ontario
Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer
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Nenad Andrasic
(@beacherto) reported
from
Toronto, Ontario
@RogersHelps Still not fixed and no help from DM. C’mon fix this.
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Susan
(@glamourgirlca) reported
from
Vaughan, Ontario
Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians
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RAF
(@R7F1) reported
from
Toronto, Ontario
No @rogers service in Scarborough all day
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Cesar
(@liom79) reported
from
Toronto, Ontario
@RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps One problem had been solved. Working on the next one
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR — hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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sam glass
(@ChefSamGlass) reported
from
Vaughan, Ontario
@RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account
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Kiran Varughese
(@kiranjoyv) reported
from
Vaughan, Ontario
@YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers
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𝔙𝔞𝔫𝔦𝔩𝔩𝔞 ℑ𝔠𝔢 △⃒⃘
(@__LELLI) reported
from
Toronto, Ontario
@miz_flow @Bell_Support @RogersHelps I actually didn’t get a reply and had to call in, tech coming on Wednesday. We’ve had shit service since Saturday
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Traveling & Tasting Vince
(@TorontoVince) reported
from
Toronto, Ontario
@RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,
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sheryl kingstone
(@skingstone) reported
from
Vaughan, Ontario
I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.
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John Wunderlich
(@PrivacyCDN) reported
from
Toronto, Ontario
Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.
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Mackay Taggart
(@mackaytaggart) reported
from
Toronto, Ontario
This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.
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Jeremy Legat
(@JeremyLegat) reported
from
Toronto, Ontario
Stay away from @BellMediaPR —hidden charges and monthly service amount just jumped with no warning. Unhelpful, curt employee when trying to renew our service over the phone. Cancelling immediately and going back to @Rogers. This is ridiculous.
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Brian Prashad
(@BrianPrashad) reported
from
Toronto, Ontario
@MaryWetton @RogersHelps Oh believe me I know. If only Bell and Rogers could mash together the best parts of their tv/internet offerings it would be great. Never going to happen. So round and round we go
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LastExile2
(@EraserRain2) reported
@shaziaxmirza @AboutRogers @Rogers I got limited internet and cell service in Barrie. Can connect to some things but not others. No data through Fido yet.
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Gareth Campbell
(@gareth1campbell) reported
@CP24 @bradgraham33 Interac still not working!!! Thanks @RogersHelps for screwing everyone over. Hope you loose all your customers! 2 times in less than a year...horrible and shameful. You're a billion dollar company and your back ups should have backups.
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PirateBootyDickEm
(@PirateBootydick) reported
@RogersHelps What service are they using to type this clearly not Rogers! This is strike 2!!!!
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Adrees Malik
(@mAdreesMalik) reported
@RogersHelps ohhh God after almost 22 hours service restored on mobile for phone only but Wifi still not please everything is… because of this service suspension
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Fat Belly
(@PolarOwl65) reported
@AboutRogers @RogersHelps You outage, we outrage. "r" means rogers.
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♌ jem ☮
(@thctherapy) reported
@RogersHelps I needed roadside assistance and I couldn't call anyone at all, I had to walk to find wifi because you guys can't fix and outage within 12 hours of it happening. I'm cancelling rogers
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***** Jonas
(@WillyJonas6) reported
@CdnMapleV @RogersHelps It's been down for almost 24 hours now as it started @ 5am Friday morning! When will they get this ******* unreliable POS fixed? The big 3 all know how to gouge customers BUT THIS IS ROGERS' SECOND BREAKDOWN IN 15 MONTHS! TOTALLY UNACCEPTABLE & CRTC NEEDS TO IMPOSE HUGE FINES!!!
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♓ J ä ί ℳ Ξ ♓ ☆
(@jimmii48) reported
Sorry @Rogers once bit, twice shy! 2022 is the year I’m out! This service is terrible
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Frostpyro
(@MeFrostyP) reported
@duncandee @Rogers He's going to take responsibility how? Cutting his 4 million dollar salary? Compensation for lost wages in online businesses? What about people were weren't able to call 911? These are empty platitudes and he's not going to do **** all.
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nooneofsignificance
(@hofmiller_) reported
@benaamInsaan @Saravi_ @RogersHelps Or, instead of ‘millions’ of customers implementing redundancy, the ‘one’ corporation, (profiting 10’s of millions of dollars by sellling, what should be a reliable service) should implement the required redundancy.