Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 01/06/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Maple, Woodbridge, Richmond Hill, North York, Markham, Stouffville, Vaughan, Thornhill, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaScarborough Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.

  • AntiaHanoz Hanoz Antia (@AntiaHanoz) reported from Toronto, Ontario

    @Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.

  • ReMaxAllStar Asif Khan (@ReMaxAllStar) reported from Markham, Ontario

    PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?

  • riccipuri Karandeep Puri (@riccipuri) reported from Toronto, Ontario

    Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?

  • gsekaly Gabriel Sekaly 😷🥃 (@gsekaly) reported from Toronto, Ontario

    @mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.

  • ThatCanadianSOB ThatCanadianSOB (@ThatCanadianSOB) reported from Toronto, Ontario

    I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile

  • flozer Anna Withrow (@flozer) reported from Toronto, Ontario

    @RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour

  • msteacherrr Ms. Thangavadivelu, OCT (@msteacherrr) reported from Toronto, Ontario

    @RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!

  • khimtootz_TO ☜☆☞khimtootz☜☆☞ (@khimtootz_TO) reported from Toronto, Ontario

    @rogers internet in Scarborough, M1B 2A5 sucks!

  • MellieLangie Melanie (@MellieLangie) reported from Toronto, Ontario

    Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.

  • RaessaFatima Icraessa (@RaessaFatima) reported from Markham, Ontario

    @RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.

  • SebastianTerzo S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

  • notsix Angela Naccarato (@notsix) reported from Vaughan, Ontario

    Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

  • IanMcClelland75 🇨🇦 Canucklehead 🇨🇦 (@IanMcClelland75) reported from Toronto, Ontario

    Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.

  • JumaKhamisSule6 Juma Khamis Suleiman (@JumaKhamisSule6) reported from Toronto, Ontario

    @Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.

  • tvsmithee Ryan Smithee Goldhar (@tvsmithee) reported from Toronto, Ontario

    Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.

  • SebastianTerzo S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LDillonSchalk Ldillonschalk (@LDillonSchalk) reported

    @dazzlerbags @Bell_Support @RogersHelps Good catch. I better check the rest. Stupid of me.

  • SmallBrainBryan Poop (@SmallBrainBryan) reported

    @RogersHelps when is the outage being fixed in Toronto?

  • ScottyyB29 Scotty B (@ScottyyB29) reported

    @RogersHelps how can I get an ignite modem instead of the gigabit one I have? wifi never works in my apartment and I'm contacting support a few times a month

  • music_butcher music_butcher (@music_butcher) reported

    @RogersHelps wifi hub is not working. It won't load "people" so I can't unlock the internet for my daughter. Bad timing. She really needs it now.

  • chris222h Christine Harris (@chris222h) reported

    @rogers I'm disappointed & trying to understand why you value some customers over others. I've been with you for years & promoted you to family and friends. I call to ask for a better plan that was offered to a friend, I'm told no. I'm a loyal customer, what can you do for me?

  • NatCaine Cherchez La Nat (@NatCaine) reported

    @RogersHelps Rogers. I’ve been with you for almost 15 years and all I’m trying to do is get a better phone plan... can you please send someone to be who can actually help because the customer service is 👎🏾 on your chat

  • mike24forever Michael (@mike24forever) reported

    @RogersHelps Any word on the internet and cable outage in the Rexdale/Etobicoke area? It had been out for over an hour.

  • music_butcher music_butcher (@music_butcher) reported

    @RogersHelps I had to sign out then sign in again and it worked. Thanks for getting back to me.

  • HutchingsScott Scott Hutchings (@HutchingsScott) reported

    @Rogers what is happening with internet service in the Britannia Road & 9th Line area? It has been out since 6pm last night.

  • tamera Tamera Dunn (Kremer) (@tamera) reported

    @Rogers are you going to fix your mess of cables here at Sammon/Monarch Park too or should @Bell just do everything?