Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Toronto, Thornhill, Richmond Hill, North York, Woodbridge, Scarborough, The Beaches, Vaughan, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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pickle tim
(@representasian) reported
from
Toronto, Ontario
@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.
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Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician left, I have all the equipment that he gave me, I did follow the instructions, NO INTERNET. He said that I must call customer support. This is ******* unbelievable!! Where is the respect with the customer? Do you call this an installation?
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Samantha B
(@samshully) reported
from
Toronto, Ontario
@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps Unbelievable the technician got finally here, gave a bag of stuff and create a problem. Since my apartment is new it has cables already on all rooms and fiber in the building He gave the fiber converter and the modem but he won’t install using the apartment infra already in place
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps No signal of the installation guy, no answer from the MMS. I have no idea even if the guy had arrived in the building
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps I still have NO INTERNET. I have the pieces, they are connected but does not work. Technician left, no help at all.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.
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Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician asked for a MMS photo of the apartment cable box. Still no signal of the person.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Hours on this ****, I had lost all my other stuff on my calendar to solve today because you guys just can’t delivery the minimum which is respect the schedule time and DO the installation. Now I’m on the wait line for customer support. This is a nightmare
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Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
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Tim Mitra
(@timmitra) reported
from
Toronto, Ontario
@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Raskar
(@VaibhavRaskar23) reported
@RogersHelps @RogersHelps you are telling me there is a problem in my area and engineers are working for the past 3 days but when will the problem be resolved?
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MM22
(@22hacksaw) reported
@RogersHelps Without a doubt Rogers is the most inept company to deal with in Canada. They claim to have the fastest best internet in Canada and after installing ignite it goes down 7 times per day. Oh yes just unplug so it reboots. Really ??? I pay over $200 a month for me to unplug wait
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Paul Andersen
(@pandersen) reported
@Mark_Goldberg @Rogers Not that I object to any of those (although I don’t quite understand #2); however, they don’t seem to get to the root cause of the outage as they seem to be describing it.
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Don Nordlundo (WAS)
(@don_nordlundo) reported
@pandersen @Rogers They couldn't check social media. Their Internet was down.
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MM22
(@22hacksaw) reported
@ByrneZey @RogersHelps Imagine that I was dropped from a conversation online. Man wish the response rate was that fast on other issues.
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Mani
(@Manibouy83) reported
@AboutRogers @Rogers These are all empty promises!!! We will never know the truth. Not sure how can you say: 'Our Valued Customers' because your company don't value 'Anyone' other than the 'Profits', with your high rates that you charge consumers & businesses. An unreliable network!
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trundle
(@itstrundlebaby) reported
Someone at @Rogers needs to switch Tony Staffieri's wifi back off before he sends out another email like "here are five other critical oversights we built into our network which we had no plan of addressing until now"
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Punk Actual
(@PunkActual) reported
@Rogers is absolutely useless. The worst customer service experience I've had in years. After damaging my phone last month, I've talked to 6 "specialists" and gone in-store to get it repaired. My requests have been canceled for no reason and after being told to go to a store...
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Glenna Cross
(@gacross) reported
@JenJaDi @Rogers You could always switch. After that debacle I sure would. Been a Telus customer for decades and pretty happy.
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Paul Andersen
(@pandersen) reported
At #INDU @Rogers CEO says they didn’t know it was a National outage for several hours. I find this boggling - it took most people 10 minutes looking on social media at 5AM to know this was National impact.