Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Wi-fi	39 minutes ago
Toronto	Internet	3 hours ago
Toronto	Total Blackout	4 hours ago
Toronto	Total Blackout	6 hours ago
Toronto	Internet	8 hours ago
Toronto	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Tibursio (@TibursioHeals) reported 31 seconds ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Jamie singleton (@Jamiesingleton) reported 1 minute ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  pumpkin spiced meh. (@marmalade) reported 3 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  Jill McLean (@Mysticalbug) reported 9 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Chef Boehmer (@ChefBoehmer) reported 16 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Angel Macellones (@macellonesangel) reported 20 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  AG (@heyref88) reported 21 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Lindy Deckert (@LindyDeckert) reported 28 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  E_Rozie (@E_R0z1E) reported 30 minutes ago from The Beaches, Ontario

  waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

• 
  Jon Lee (@JonLeeOSC) reported 32 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 32 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  肥婆的树洞💭 (@sullisjinri) reported 35 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  Thomas Jay Hayes (@thomasjayhayes) reported 40 minutes ago from Toronto, Ontario

  My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 44 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Juan Pablo V (@JProwess) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

• 
  Jemmstonee (@_jemmstonee) reported 49 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Samantha (@eastyorkcycle) reported 52 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

• 
  Christina Hronis (@icandykriss) reported 55 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Geoff Owen (@thisisgeoffowen) reported 56 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay Brown (@Lidsville) reported 5 minutes ago

  @MarsellientEl @Rogers Doesn't come up as Rogers, but sometimes calls from service providers don't ID themselves either. Unfortunately I don't have the luxury of not answering unknown numbers as I am responsible for a family member in long term palliative care & important calls come in from all over

• 
  Manan Sood (@Manansood20) reported 5 minutes ago

  @Rogers Is this really how you treat your customers? I don’t want to spend another hour waiting to explain the same issue again. Please review my account, remove this disputed charge as promised, and confirm that my account will not be suspended because of it.

• 
  Phil Mason (@Philo1000) reported 6 minutes ago

  @MacDoug1 @Rogers I had a similar issue with that scumbag company #Paypal but at least I finally got through to the Toronto office!

• 
  Aakash (@aakashkapadia) reported 7 minutes ago

  @RogersHelps why you guys disconnected call after more than an hour hold. Absolutely garbage #dougford #IranWar‌ #rogerssucks

• 
  A Co (@Ady_Co) reported 9 minutes ago

  @RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.

• 
  Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reported 10 minutes ago

  Seriously, @Rogers? Cut this corporate greed crap.

• 
  mags (@magsdabomb) reported 17 minutes ago

  @RogersHelps what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consitent trying. Ombudsman info please

• 
  Kazim (Kaz) Kanani (@kazkanani) reported 17 minutes ago

  @Rogers @RogersHelps 1 hour 47 min on hold to be told a tech will have to come tomorrow between 4 and 8 pm.... for an issue that's not caused by me. Great service.

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 20 minutes ago

  @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too

• 
  Corey Herscu (@coreyherscu) reported 20 minutes ago

  @RogersHelps It hasn’t worked. Escalating complaint.