Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 8 outage signals in the last 24 hours around Thornhill, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 20, 1:51 PM EDT.
- Internet (64%)
- Wi-fi (17%)
- Total Blackout (7%)
- TV (7%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Rogers
Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, King, Markham, Toronto county, Richmond Hill, Concord, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, and Downsview.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 6 hours ago |
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Total Blackout | 18 hours ago |
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Wi-fi | 18 hours ago |
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21 hours ago |
Nearby cities with recent reports
62 recent signals
5 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Dededacosta (@Dededacosta11) reported from Toronto, Ontario@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario@Rogers why is service down again?????
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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Christina Hronis (@icandykriss) reported from Toronto, Ontario@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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Samagra Shukla (@SamagraShukla) reported from The Beaches, OntarioWe have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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Andrew Peebles (@ajpeebles) reported from Toronto, Ontario@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JasonPrez686 @Rogers What a poor retention program. Shame on them
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
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Jemmstonee (@_jemmstonee) reported from Toronto, OntarioMy @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@RogersHelps rogers Internet is the worst ever!!
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Annette Heim (@aheim72) reported from Toronto, OntarioInternet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Zahid Ahmed (@ZahidAhmedtngq) reported@RogersHelps I have networks issue everywhere . And I face problem. Making call even I have 5g also this is the worst Fido networks
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Trevor Harris (@THarris1519) reportedAnyone else with Rogers and have no service with their phone showing SOS? Just noticed this on my phone. @RogersHelps
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Louis Mercer (@louismercer9) reported@RogersHelps Login in the website don’t have Roger’s cable I live in sask
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bree (@bree_2002) reported@RogersHelps I live in saskatoon and i am seeing why I cant text is there a outage somewhere or what's going on
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Adam (@A98698937) reported@RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???
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Faizer (@faizvirji) reported@Rogers I was trying to sign in tonight and you literally told me I am not eligible despite spending obscenes amount of money on your service. Is this what you do? Because if so, I am entitled to a very big refund
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps @MannySforza Except cancel, that should be a no brainer. ”Press here to cancel and print a return shipping label.”
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magenta72 (@valleylily56) reported@Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!
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Shreyas S (@Shreyas87139893) reported@RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.
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Wut? (@_TheCaptaincs) reported@RogersHelps It is 2x the price to change my plan while staying with you. If I canceled my service and started from scratch it’s half the price. What a travesty of a company.