Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, King, Markham, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Internet	19 hours ago
Toronto	Internet	20 hours ago
Toronto	Internet	1 day ago
Toronto	Phone	1 day ago
King	Internet	1 day ago
Toronto	Phone	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Jemmstonee (@_jemmstonee) reported 2 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Karen Lopez (@datachick) reported 2 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Harry Leor (@harryleor) reported 3 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 5 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Karen Lopez (@datachick) reported 10 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  AndreMatthewGordon (@andrematthewg) reported 12 minutes ago from The Beaches, Ontario

  @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

• 
  E_Rozie (@E_R0z1E) reported 13 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 14 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Kelly McDonough (@simcoe7) reported 19 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Jessica Edwards (@sometimeslola) reported 23 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  ReWoman👠 (@REWoman) reported 24 minutes ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Tibursio (@TibursioHeals) reported 29 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  肥婆的树洞💭 (@sullisjinri) reported 33 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

• 
  Mish (@mishd27) reported 34 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Space & Defense Sector (@SpaceSector001) reported 36 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  AlexW (@axwong) reported 46 minutes ago from Toronto, Ontario

  @RogersHelps Substandard service for a major ISP. We are switching to Bell.

• 
  Alicia (@CuteBabyBella26) reported 49 minutes ago from Toronto, Ontario

  @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

• 
  Perry Schwartz (@PerryS33) reported 49 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  Dani (@Dani_official13) reported 51 minutes ago from Toronto, Ontario

  @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

• 
  johnv☀️ (@johnv_eth) reported 55 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susie (@Susie1283430968) reported 4 minutes ago

  @helpme1976 @JustMeJamie64 @Rogers They just go from one bad service provider to another sadly.

• 
  Just a user (@SociallyNumb13) reported 4 minutes ago

  @RogersHelps I tried that, wasn't helpful. Tried contacting customer service over th phone. They said they can't take calls due to unexpected call volumes and chat has a queue over 100 people.

• 
  MTF 🇨🇦 (@EhmTEhf) reported 7 minutes ago

  @JustMeJamie64 @Rogers There was a documentary a while back which companies use AI to change and hide most of their foreign employee's accents. This has been a trend for most big Canadian companies hosting their support in these countries.

• 
  PattyD_fore (@bigweeels) reported 8 minutes ago

  @RogersHelps AI asst. would ask for my name and then ask for me to spell my name and then would ask me to try again and it was never successful. I’d transfer to a CSR and the call would just drop after a msg saying there’s a “high volume of calls at the moment, call back later.”

• 
  His Divine Shadow (@ESchillup) reported 13 minutes ago

  @JustMeJamie64 @Rogers The best way to get someone in canada is select French and then they answer go "shoot i thought I hit english, can you help me" and they basically all speak English anyways.

• 
  Ali Hasan (@AliHasa_n) reported 16 minutes ago

  @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

• 
  CoopersMom 😁 (@JaneCornwell11) reported 17 minutes ago

  @Rogers So the the CARDBOARD COLD PIZZA WASN'T EATABLE BUT YOUR PEOPLE SAID WE DON'T GIVE REFUNDS. SO WHO THE F-_K STANDS BEHIND THIS ISSUE? GET READY, I AM GOING TO HAUNT INSTACART EVERY DAY ON SOCIAL MEDIA!

• 
  Lone Wolf (@bigones007) reported 20 minutes ago

  @LoveMy7Wood @Rogers @BlueJays Terrible contract

• 
  R K Balsara (@RKBalsara) reported 20 minutes ago

  @JustMeJamie64 @Rogers Some of the best technical support folks in the world today are from India. Check out Zoho support or Microsoft 365 support. Try Bell or Rogers, they are a nightmare.

• 
  bobsuruncle (@bobisuruncle3) reported 22 minutes ago

  @Sportsnet @FAN590 Hey @Rogers go **** yourself