Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L3T and L4J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 12/29/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: North York, Toronto, Markham, Scarborough, Woodbridge, Thornhill, Stouffville, Vaughan, Richmond Hill, Maple, Downsview, North Park, King, Rexdale and Concord.

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City Problem Type Report Time
CanadaNorth York Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • DomVitale63 Domenico Vitale (@DomVitale63) reported from Markham, Ontario

    I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps services down in guildwood area of toronto. Please confirm.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Trying to access from the app on my phone. No issues earlier today. Now unable to access content for an hour.

  • GeoffreyWiseman Geoffrey Wiseman (@GeoffreyWiseman) reported from Leslieville, Ontario

    @RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.

  • Mobilio47 Ross Mobilio (@Mobilio47) reported from Toronto, Ontario

    Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

  • Tksampson Tanya sampson (@Tksampson) reported from Toronto, Ontario

    @RogersHelps No internet in my home and have rebooted the router twice. Help! M3H1K8

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    @RogersHelps really! Not internet service, what a joke , not internet afternoon + evening yesterday and today morning!!!!!

  • gruz1n96 Michael (@gruz1n96) reported from Toronto, Ontario

    Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.

  • Renaldo27819502 Renaldo (@Renaldo27819502) reported from Toronto, Ontario

    @Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.

  • MickiRomeo micki romeo (@MickiRomeo) reported from Toronto, Ontario

    @RogersHelps so tried of paying more and more for terrible service

  • dsincla Daniel Sinclair (@dsincla) reported from Toronto, Ontario

    @RogersHelps hello, it appears the internet is down in our area

  • MarkOrlan Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration

  • coulls (ノ°Д°)ノ︵ sןןnoɔ (@coulls) reported from Toronto, Ontario

    Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!

  • mikefoucault Michel Foucault (@mikefoucault) reported from Toronto, Ontario

    @RogersHelps @rogers stop sending your door-to-door sales people to my house at 8pm at night trying to tell me my internet keeps cutting out and to buy yours. Felt bad for the kid because I know he needs the commission, but c’mon these are some sleezy sales tactics. #rogers

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps ignite tv not working. Either keeps replaying the same 10 secs or cuts out completely. Restarted modem, unplugged box, still not working. We were told it would be much more reliable than cable, we are extremely disappointed. Been happening for a couple months....

  • i6Hitman Roger Roecken (@i6Hitman) reported from Toronto, Ontario

    I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds

  • ANaughtan Amanda Mac Naughtan (@ANaughtan) reported from Toronto, Ontario

    @RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.

  • McCutcheon_C Cara McCutcheon (@McCutcheon_C) reported from Toronto, Ontario

    @rogershelps I just heard the most bizarre story about @Rogers refusing to add an @Apple watch for an existing customer because your mailroom lost a @BlackBerry return in 2006. They are cancelling their service (cable/internet/family of 5 cell phones)tomorrow if you can’t fix it.

  • jaymeemilli jmilly (@jaymeemilli) reported from Toronto, Ontario

    @Rogers is letting me down AGAIN says I’m fully connected to WiFi however simple videos won’t load.... their website won’t even load. Bell is looking fantastic right now tbh. Over this company and their lousy WiFi

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • lyds_w lyds-- (@lyds_w) reported

    @RogersHelps Just looked at my phone and noticed I jumped over to AT&T network and am roaming. I better not be getting any roaming charges because you couldn't get your network online.

  • thebluecomet the blue comet (@thebluecomet) reported

    @RogersHelps But will you provide a credit for a service undelivered?

  • Dan_Jaguar Daniel🔥 (@Dan_Jaguar) reported

    @RogersHelps How does a company as big as you not figure out what the hell is causing a province or country wide outage that has been lasting for over 12 hours ?

  • Metacog01 Greg Thomas (@Metacog01) reported

    I'm sure all the @ShawInfo customers are now just over the noon with the possibility of the @RogersHelps deal...especially after the network issues this morning that have been unresolved for hours. Oh, BTW, thanks for absolutely nothing today @RogersHelps 😡 #rogersoutage

  • kozytoez Kozy® (@kozytoez) reported

    @RogersHelps Some like everyone this is total bs fix it

  • Kimberlyhautumn KH (@Kimberlyhautumn) reported

    @th3barDrlnking @RogersHelps Satellite is down rice won't help

  • Dan_Jaguar Daniel🔥 (@Dan_Jaguar) reported

    @RogersHelps How does a company as big as you not figure out what the hell is causing a province of country wide outage that has been lasting for over 12 hours ?

  • Sut57988820Girl SuttonGirl (@Sut57988820Girl) reported

    @Rogers @CGelkopf whats as soon as possible ??? 12 hrs with no service is unbelievable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • casssibley Cassssssss (@casssibley) reported

    @RogersHelps This is getting ridiculous now. How come we have to go 6 hours without service for no reason? What if someone was having an emergency and couldn’t even call for assistance?!!!!

  • virturalmec 24by7by365 (@virturalmec) reported

    @RogersHelps #Rogers #CanadaCellOutages SERIOUSLY!!! Intermittent???? It is a TOTAL OUTAGE!!! BE TRANSPARENT ... BE HONEST .... DON'T TRY TO DISMISS IT AS NOT BEING A SERIOUS OUTAGE. AND DISCLOSE ACROSS CANADA SO WE KNOW IN OUR AREA.