Rogers outages and service status in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Richmond Hill, Markham, King, Vaughan, Scarborough, and Concord.

City	Problem Type	Report Time
Toronto	Wi-fi	3 hours ago
North York	Wi-fi	4 hours ago
Toronto	Internet	4 hours ago
Toronto	Internet	4 hours ago
Toronto	E-mail	6 hours ago
Toronto county	E-mail	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  ReWoman👠 (@REWoman) reported 56 seconds ago from Toronto, Ontario

  @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 16 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Lauren Souch (@laurensouch) reported 22 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  APHROSE (@AphroseMusic) reported 23 minutes ago from Toronto, Ontario

  Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

• 
  Karen Lopez (@datachick) reported 24 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 25 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  Kelly McDonough (@simcoe7) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

• 
  Samagra Shukla (@SamagraShukla) reported 31 minutes ago from The Beaches, Ontario

  We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

• 
  Dededacosta (@Dededacosta11) reported 31 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  AG (@heyref88) reported 34 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  Jill McLean (@Mysticalbug) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  Mish (@mishd27) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  肥婆的树洞💭 (@sullisjinri) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  Michael Vera (@MichaelVG19) reported 39 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Kristen Ridley (@KristenRidley) reported 40 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Kristen Ridley (@KristenRidley) reported 41 minutes ago from Toronto, Ontario

  No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

• 
  Adnanas 🐻 (@Comradnan) reported 45 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Andrew Peebles (@ajpeebles) reported 45 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  Angel Macellones (@macellonesangel) reported 46 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 53 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  frogy (@CrippledY) reported 2 minutes ago

  Stop sending me pass due bill payments I am only paying @Rogers cause I have to and pay for my subscriptions but after that no one is getting a dime out of me keep these games up and I’m go to Somalia to rot away I will keep giving u sauce and watch u **** it up dummy

• 
  OUT N ABOUT with Yours Truly LIZZO C (@outnaboutlizzoc) reported 4 minutes ago

  No internet connection @RogersHelps is there an outage? I need to be reimbursed for the inconvenience! August 25, 2026 || 4:07pm ||

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 6 minutes ago

  @RogersHelps @Rogers never got back to me in a week, so I am canceling my services with them this weekend unless they offer me a cheaper plan. Oxio is looking good right now.

• 
  Ranger (@reed86208456) reported 7 minutes ago

  @Rogers worst customer service. They don’t answer their phone!

• 
  Simos (@CMAK_R) reported 7 minutes ago

  @Rogers your AI phone response system is incredibly frustrating to get help. Rather than making more efficient and quicker it’s become a method of torture for anyone that needs to get a hold of a Custer service rep for assistance. Your system sucks and go back to real humans.

• 
  Sunny (@Iamsunnys13) reported 9 minutes ago

  @Rogers has the worst customer support. Been trying the past two days to talk to someone and can’t get through.

• 
  Mitchell Tremblay (@ODSPoor) reported 16 minutes ago

  @OntarioFrugal @RogersHelps Thanks but Rogers won't help me, I owe from decades ago when I became homeless and their cable box was lost. I think chatr or fizz prepaid is my best option... My credit score is the worst it can be. Thank you tho.

• 
  BookmarkMiner (@BookmarkMiner) reported 16 minutes ago

  @Rogers support is ******* atrocious

• 
  A Nir (@Zeuxis00) reported 16 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Howard Knopf (@howardknopf) reported 17 minutes ago

  @CRTCeng What are you going to do about @Rogers HORRIFIC new AI help and support system?