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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Thornhill, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 29, 7:56 PM EDT.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 8% TV (8%)
  • 6% Total Blackout (6%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Concord, Toronto county, Richmond Hill, King, Markham, Vaughan, and Thornhill.

CityProblem TypeReport Time
Toronto Internet 17 hours ago
Toronto Internet 19 hours ago
Scarborough Wi-fi 20 hours ago
Toronto Total Blackout 21 hours ago
Toronto Internet 1 day ago
North York Phone 1 day ago

Nearby cities with recent reports

Toronto

64 recent signals

17 hours ago
Scarborough

9 recent signals

20 hours ago
North York

2 recent signals

1 day ago
Concord

1 recent signals

6 days ago
Toronto county

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from The Beaches, Ontario

    waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • andrematthewg
    AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario

    @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • JProwess
    Juan Pablo V (@JProwess) reported from Toronto, Ontario

    @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ggreeneyes1975
    Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported

    @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

  • wally_statler
    Wally Statler (@wally_statler) reported

    @fordnation Looks a lot better than that @Rogers Stadium disaster. Can't wait for it to be opened and that temp stadium to be torn down.

  • dhewlett
    David "Stargate Genius Leader" Hewlett (@dhewlett) reported

    Not if you've got the wrong address as we've been trying to explain to your tech support...end day back on hold waiting for you, @Rogers!

  • lina_sloan8
    Lina (@lina_sloan8) reported

    @RogersHelps I am unable to get anyone on the phone as they said they are closed. My internet has been going off & on for days now. Plse help

  • BradBea18939369
    Brad Beaumont (@BradBea18939369) reported

    @Rogers sitting in hold for last 37 mins waiting to talk to a customer service rep, is wild for what i pay to use your product

  • njdessie
    Esselment (@njdessie) reported

    @letaindomain @Rogers Don't do it!!!!!! You will be on the phone trying to fix the bill for months!!!!!

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

  • JVDFarms
    JVDFarms (@JVDFarms) reported

    One thing for sure is that @Rogers has the absolute worst customer service. 115min waiting in a que get down to #2 only to come up chat session ended. Their wireless service in this area is absolute garbage as well

  • faisal_
    Faisal (@faisal_) reported

    Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?

  • metalmex21
    Ryan (@metalmex21) reported

    @RogersHelps having tons of issues with the Jays Winning Innings. I have been a customer for 30 years. This is frustrating.