Rogers Outage Report in Thornhill, Ontario

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Thornhill, Markham, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, King City, and Stouffville.

City	Problem Type	Report Time
Toronto	Internet	3 hours ago
Toronto	Phone	3 hours ago
Toronto	Total Blackout	5 hours ago
Toronto	Wi-fi	6 hours ago
Toronto	Internet	7 hours ago
Toronto	Wi-fi	8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

• 
  Mara Rubinoff (@ChickyMara) reported 1 minute ago from Toronto, Ontario

  @RogersHelps please HELP! I seem to be locked out of my email and @YahooCare is sending recovery codes to .. you guessed it, my Rogers email. Which I cannot get into.

• 
  Eldorado Bound (@EldoradoBound) reported 1 minute ago from Toronto, Ontario

  @Rogers quality is very poor.

• 
  Lord Daniel R. Wright (@DanielRWright) reported 12 minutes ago from Toronto, Ontario

  @Rogers I haven't received my bills for April yet. I know you switched to no longer doing paper bills but my accounts are set up for paper billing so no email was sent to me. I wish to continue with paper. Please help.

• 
  JodyBerkes (@jodyberkes) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps @metromorning internet has been down since 2pm yesterday. Technology is an #essentialservices why can’t you tell me when internet will be back up.

• 
  Julie Keown (@JoyousJulie) reported 18 minutes ago from Toronto, Ontario

  @RogersHelps several people have lost internet at montcrest apartments 10 Hogarth Ave Toronto. Help please

• 
  Kimberley Cox (@KCanne6) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps internet has been down all afternoon - received an email it was up and running but it isn’t!

• 
  Michael Fitzgibbon (@FitzDrum) reported 27 minutes ago from Toronto, Ontario

  My @Bell wifi is down, and my @Rogers LTE is barely getting a signal. This is the telecom gov’t-mandated oligopoly in Canada: excessively expensive and terrible quality.

• 
  Ri (@RiTweetR) reported 27 minutes ago from Toronto, Ontario

  And the frustration with @Rogers continues. Called to change the user name on one number on my account. Found that they did it with a typo. Called back to fix it and found then that they replaced my name overall on the account instead. I wonder how many more calls it will take.

• 
  Mark Orlan (@MarkOrlan) reported 28 minutes ago from Toronto, Ontario

  @S_dF @Rogers @RogersHelps Thanks Steve. True that. We pay enough in Canada as is. Story is a fibre cable was cut. Two entire area codes have been down since 2pm yesterday. No ETA on when the repair will be done. Hey, accidents happen. The timing sucks though.

• 
  Mara Rubinoff (@ChickyMara) reported 29 minutes ago from Toronto, Ontario

  @RogersHelps Thx I got through to chat help. When I cancelled my internet for my move the agent didn’t transfer my email to the new account

• 
  raina douris (@RahRahRaina) reported 32 minutes ago from Toronto, Ontario

  @TekSavvyCSR we opened a ticket on monday, and your customer service says @RogersHelps apparently still hasnt responded to it.

• 
  JodyBerkes (@jodyberkes) reported 37 minutes ago from Toronto, Ontario

  @RogersHelps can you confirm whether or not service has been restored to me. I will DM.

• 
  LITE yagami (@mayoislite) reported 38 minutes ago from Toronto, Ontario

  @RogersHelps FIX YOUR SHIT WE RELY ON YOU TO GO TO SCHOOL NOW U CANT KEEP SHITTING THE BED ANYMORE

• 
  Darren Greenspoon (@dgreensp) reported 49 minutes ago from Patterson, Ontario

  @RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!

• 
  Saver (@SavingQueenie) reported 50 minutes ago from Toronto, Ontario

  @Rogers @AboutRogers just credited me $1 for an outage that lasted almost 3 hours. I work from home and lost my entire shift because it happen early in the shift so I did not get paid. My work days have already been reduced. I rely on my internet for work so I will be switching

• 
  Lisa Particelli (@lisaparticelli) reported 50 minutes ago from Toronto, Ontario

  Same here. Now is not the time for this outage. Why is this happening @RogersHelps

• 
  Steve Randall (@10Stever) reported 52 minutes ago from Markham, Ontario

  @lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week

• 
  Jim “stay home dammit” Prall (@jimprall) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps weird intermittent outage in M4K: first TV all black; then internet went out, TV okay. Rebooting AC modem fixed data briefly, then off again. TV on, 3rd party VOIP on, but data off now.

• 
  Lanrick Bennett Jr. (@myonlinelifenow) reported 52 minutes ago from Toronto, Ontario

  👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019

• 
  Joe Cairns (@JoeCairns406) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps service down again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ScumBabie (@lilsickgrl) reported 6 minutes ago

  @AboutRogers @RogersHelps I have cell service back but it’s cut in and out for me for the last 10 hours. Does anyone know if this has actually been resolved and I can expect to actually use my phone today? Kind of need to get ahold of my boss. Definitely switching providers.

• 
  Thom Kennedy (@EmeraldStVet77) reported 7 minutes ago

  @genevalaitis @towhey @Rogers Perhaps they are not yet sure what happened? Why issue assurances if you aren’t sure?

• 
  SinisterNoize (@sinisternoize) reported 8 minutes ago

  @Rogers @RogersHelps this is completely ******* unacceptable ro be offline again alreasy! PEOPLE HAVE GOD DAMN WORK TO DO FFS.

• 
  SamSac (@SamSac6) reported 8 minutes ago

  @RogersHelps @theonlymarques What good is sending tweets out when your customers cannot receive them? Every customer needs compensated for yesterday’s disruption ..

• 
  Chantelle Mills (@KemekoMills) reported 8 minutes ago

  I got internet back around 8pm last night with teksavvy. Went down at at 540am. #nointernet @RogersHelps are you going to give teksavvy a discount so they can give us a credit too? It's been a wonderful long weekend (not).

• 
  Raider Boyd (@BoydRaider) reported 13 minutes ago

  @Rogers got Covid. That’s what caused the outage

• 
  Dave Coleman (@wrenchsays) reported 13 minutes ago from Dorval, Quebec

  Conversation with the taxi driver at the airport: Me: I'd like to pay with card; it that doesn't work because @Rogers is down, I'll pay with US cash. Driver: You want to pay US cash? M: No. I'd like to try my card. If that doesn't work: US cash. D: I can take US cash.

• 
  Davinci314 (@Davinci3144) reported 17 minutes ago

  @cbcnewsbc @Rogers you didn't just "let down your subscribers", you let down Canadians who couldn't pay bills as well shoppers, travellers, and those who needed to pay for emergency services. You need to apologize to everyone... and not just your "subscribers".

• 
  John M Andow (@jmandow) reported 19 minutes ago

  and now @Rogers is back down. Pathetic. what we need is redundant services independent of providers invisible to consumers.

• 
  Z (@kawhinot_) reported 23 minutes ago

  @RogersHelps Nothing has recovered I’ve been without internet and phone service for over 24 hours!! Unacceptable