Rogers

Rogers Outage Report in Thornhill, Ontario

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The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 12/19/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Maple, Vaughan, Markham, Woodbridge, Richmond Hill, Downsview, Stouffville, North Park, King, Rexdale, Thornhill and Concord.

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City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

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Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • representasian pickle tim (@representasian) reported from Toronto, Ontario

    @RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers

  • ngelsa Elsa Ng (@ngelsa) reported from Markham, Ontario

    @RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.

  • RobertMobilio Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • marksteven69 MarkSteven👨‍❤️‍💋‍👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️ (@marksteven69) reported from Toronto, Ontario

    @RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps

  • MrCaioDias Caio Dias (@MrCaioDias) reported from Moore Park, Ontario

    @RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers

  • dan_aversa Daniel Aversa Marketing (@dan_aversa) reported from Vaughan, Ontario

    @Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?

  • timmitra Tim Mitra (@timmitra) reported from Toronto, Ontario

    @RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill

  • samshully Samantha B (@samshully) reported from Toronto, Ontario

    @RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • styler12 Sheila Stiles 🇨🇦 (@styler12) reported

    @RogersHelps What is the ETA for this fix? This is really unacceptable, has been down most of the day. Does this mean I get refunded for a day of "non" service?! #rogersdown

  • Ggggg48 Ggggg (@Ggggg48) reported

    @RogersHelps How about the people that need the network to work? Basically lost a full day of work because of this. Will we get credits/compensation?

  • DannyLite Danny Lite (@DannyLite) reported

    @Rogers @RogersHelps @jennaamxo People believe this nonsense? #rogersdown primary AND backup servers are down? Nationwide? Something very strange is going on here. LTE has never gone down. Hack? Upgrade? Test run? #greatreset preparation?

  • julianicole_d Julia (@julianicole_d) reported

    @Rogers Been without service for 8+ hours. No indication it will return anytime soon.. Can I just cancel my contract now, please?

  • CoffeeChatEnt Coffee Chat (@CoffeeChatEnt) reported

    @RogersHelps You are clearly incompetent garbage. Perhaps hire techs with actual certifications going forward.

  • AlyJamal81 Aly (@AlyJamal81) reported

    @Rogers @aredlight1 @Rogers how is your service still down ???????

  • GOTHICTHOUGHT ʕ•ᴥ•ʔ (@GOTHICTHOUGHT) reported

    @RogersHelps I brought an iPhone 11 for delivery will that be delayed because of the network outage?

  • JoannaB0608 Joanna B (@JoannaB0608) reported

    @Rogers @aredlight1 I did send a DM no reply! We have been down for 8 hours already!!! This is ridiculous!

  • Jimmy39480995 Jimmy (@Jimmy39480995) reported

    @RogersHelps When will it be fixed???????it has been out since 7am. I can’t work without mobile data service🤬🤬🤬

  • jesuisKarim Karim (@jesuisKarim) reported

    Being told to stay home, and not being able find any respite because @Rogers network is down nationwide. Crazy....