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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 9 outage signals in the last 24 hours around Thornhill, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 14, 11:28 AM EDT.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 10% TV (10%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Richmond Hill, Markham, Concord, and King.

CityProblem TypeReport Time
Toronto Internet 3 hours ago
Toronto Phone 7 hours ago
Toronto E-mail 7 hours ago
Toronto Internet 7 hours ago
Toronto Internet 13 hours ago
Toronto Wi-fi 16 hours ago

Nearby cities with recent reports

Toronto

57 recent signals

3 hours ago
Scarborough

5 recent signals

3 days ago
North York

3 recent signals

21 hours ago
Toronto county

2 recent signals

2 days ago
Markham

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • jodyberkes
    JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • GwapogiTalaga
    Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @RogersHelps I finally was able to speak with someone and my issues were all addressed.

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers and yet again it has gone down ... let see how many I get today

  • PamelaIngold
    Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported

    @LoveMy7Wood @Rogers @RogersHelps I have Beanfield - they do condos only. Never had a problem in 10 years and they've never raised the price. It's guaranteed. They answer immediately when you call.

  • Rick41514583752
    Rick (@Rick41514583752) reported

    @Berniceness @Rogers Exactly.I contacted customer service and they just go by the script in front of them. I knew it was the line outside that needed to be replaced but they wouldn’t listen or knew what to do. Finally after 3 months and 5or 6 indoor technicians it got fixed. No compensation.

  • GrahamHaigh
    Graham Haigh (@GrahamHaigh) reported

    @RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.

  • BluntButRight
    Sterling Witt (@BluntButRight) reported

    @IndubitablyTho @LoveMy7Wood @RogersHelps Yes! Moved from ON to AB and was SO happy with the service. It was night and day. Not any more.

  • LoveMy7Wood
    Love My 7 Wood (@LoveMy7Wood) reported

    @JordanLevitt2 @Rogers @RogersHelps In other words, oligopoly pricing and service.

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.

  • kskytte
    Kaykay (@kskytte) reported

    @RogersHelps I spent the last 2 hours without internet, checked online, no outage listed. Contacted the chat and they couldn’t tell me if there was an outage and to call back during business hours. Suddenly internet is back, sounds like an outage to me. So frustrating.