Rogers

Rogers Outage Report in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Thornhill, Ontario 02/22/2025 07:40

February 22: Problems at Rogers

Rogers is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, North York, Stouffville, Scarborough, Markham, Woodbridge, Concord, Etobicoke, Thornhill, Vaughan, Maple and York.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • rhabayeb Rabih Habayeb (@rhabayeb) reported from Toronto, Ontario

    @Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

  • KevinVuongTO Kevin Vuong 🇨🇦⚓ (@KevinVuongTO) reported from Toronto, Ontario

    @markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

  • tedlachmansingh ted lachmansingh (@tedlachmansingh) reported from Toronto, Ontario

    @RogersHelps Internet down in the Pape-Danforth area Toronto

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps Really I don’t know what Rogers still wants from me had so many issues with my connectivity

  • JohnFaniDou John&Fani Douldouras (@JohnFaniDou) reported from Toronto, Ontario

    @RogersHelps @Rogers @BTtoronto @DinaPugliese thought it was just us, but then Twitter shows more experiencing this issue...hope all is ok

  • MickiRomeo micki romeo (@MickiRomeo) reported from Toronto, Ontario

    @RogersHelps so tried of paying more and more for terrible service

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    @jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

  • ghel628 ghelah apasan (@ghel628) reported from Toronto, Ontario

    @RogersHelps i already talked to one of your agent and we try to do the basic troubleshooting but nothing happened, he just told me that there is an outage in the area, and he said that he don't have any idea how long it will take 😩 we have 3 kids in the house, they can't watch their show.

  • LeeGertler Lee Gertler (@LeeGertler) reported from Vaughan, Ontario

    @RogersHelps we’re experiencing an internet outage which means no phones since 5:30 pm.

  • jodierawn Jodie Rawn (@jodierawn) reported from Toronto, Ontario

    @RogersHelps I just called and was told there’s an outage. If it persists, I’ll DM. Thanks.

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Trying to access from the app on my phone. No issues earlier today. Now unable to access content for an hour.

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers @MapleLeafs I was never interested in sports No wonder my TV was turning black and white Trying to watch local talk shows

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    @RogersHelps not internet since 4 pm , solution ASAP

  • SophiaCybulski Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @Rogers Would never do that I would get my I phone from Apple from their store Like I always did

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    Not internet service for the whole afternoon/ evening @RogersHelps

  • TawfiqRaji Tawfiq Raji (@TawfiqRaji) reported from Toronto, Ontario

    @RogersHelps ever since Rogers decided to impose that router update on me a couple days ago my wifi has been absolute crap. Thank you Rogers.

  • torontobegood Wendy Limbertie (@torontobegood) reported from Toronto, Ontario

    @RogersHelps I have had no connection to Wi-Fi from my in-home modem all morning is there an outage in downtown Toronto I have turned off and on my modem many times to reset it and it makes no difference no Wi-Fi available

  • FOHPhoto Bobby Singh (@FOHPhoto) reported from Toronto, Ontario

    @RogersHelps But i like knowing when 5g is down so i can call and get it fixed. Just seems to be dumbing down the process and keeping performance issues hidden. Anyways we’ve opted out. Do a better job proactively sharing this change

  • Mobilio47 Ross Mobilio (@Mobilio47) reported from Toronto, Ontario

    Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

  • na1208 Nestor Alejandro (@na1208) reported from Toronto, Ontario

    @RogersHelps really! Not internet service, what a joke , not internet afternoon + evening yesterday and today morning!!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RebelscumXox Meghan Sim (@RebelscumXox) reported

    @AboutRogers @Rogers You monopolize everything and you debilitated the entire infrastructure. No apology will help that. Shame on you, Shane on your company

  • CharnayLCPham Charnay Leanne (@CharnayLCPham) reported

    @RogersHelps @Rogers I was on a call with someone who is also with Rogers and our lines both cut out. Do not tell me this is happening again

  • ChuckCanuck3 Chuck Canuck (@ChuckCanuck3) reported

    @kevin2m4 @googlenesthelp I got that, then only some sites/apps work. All devices say connected, no speed issue. @RogersHelps

  • rem00artz rem (@rem00artz) reported

    @RogersHelps when will we regain. Service it's been practically 2 days now without a trace of internet

  • Isaiah04404279 Isaiah (@Isaiah04404279) reported

    @RogersHelps my internet still down. tried a lot of restart and did reset but still not working. been using my phone data since yesterday. this is not good. i dont wanna overcap on my wireless.

  • nizzy_d1 Niz (@nizzy_d1) reported

    @jbrommet @RogersHelps Still down here too.

  • NickGibson19 Nick Gibson (@NickGibson19) reported

    Despite the @Rogers outages yesterday, @PCFinancial still holds the record for worst customer service for me.... once again on hold for nearly an hour (like literally every other call I have ever had with them). It is almost impressive

  • RobbieStew Rob Stewart (@RobbieStew) reported

    One thing is completely clear. From a crisis and incident communication standpoint - @RogersHelps gets an F. Plain and simple. This is one of the most inconsiderate and frustrating handling of comms around a technology crisis I have ever seen. #rogersoutage #fail #rogers

  • allie_inthecold Allie in the cold (@allie_inthecold) reported

    @vote4robgill @BugJudy @Rogers I think I’m still within a 10 day or two week cancellation period for my new Fido plan. I guess I need to attempt to cancel.

  • allawilc There are always possibilities (@allawilc) reported

    Is anyone’s Rogers signal (Tv) a little glitchy? I know they are still recovering. Sound and picture freeze at times. @Rogers