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Rogers outages and service status in Thornhill, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 8 outage signals in the last 24 hours around Thornhill, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 16, 2:44 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, Richmond Hill, and King.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Toronto Internet 4 hours ago
Scarborough E-mail 5 hours ago
Toronto Wi-fi 14 hours ago
Toronto Internet 18 hours ago
Toronto Internet 18 hours ago

Nearby cities with recent reports

Toronto

53 recent signals

1 hour ago
Scarborough

3 recent signals

5 hours ago
Toronto county

1 recent signals

3 days ago
Markham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JJimisen
    JJ (@JJimisen) reported

    @RogersHelps Your reply is very typical of the service level we have experienced since Rogers bought out Shaw. Your website shows inaccurate information. Your AI has no clue. Your fastest wifi is about as fast as a 1990s modem. Why is it so bad? @CRTCeng

  • patersonjeff
    Jeff Paterson (@patersonjeff) reported

    @TheHeartPlumber @JayJanower @Rogers my father passed away and I needed to cancel his mobile account. Please inform me about these other options...

  • anelame
    Anne (@anelame) reported

    @RogersHelps We had an outage for 15h can you confirm credit will be given for that. We had no tv, internet or phone service at all

  • ASuszko
    AM.I.Suszko 🇺🇦 (@ASuszko) reported

    @RogersHelps This seems like a choice to not support. It's available with all the US carriers. Very disappointing.

  • Stevest48366771
    SteveSteele 🇨🇦 (@Stevest48366771) reported

    @REWoman @Rogers Rogers is the worst. As much as I complain about the cost of Bell, it's never gone down. Not once.

  • GolfMulligan
    Golfmulligan (@GolfMulligan) reported

    @RogersHelps @JayJanower Horrible screwup. Just horrible.

  • wdrohrer
    Dean Rohrer 🇨🇦🇬🇱 🇺🇦🇲🇽🇵🇦🇪🇺🐘😷 (@wdrohrer) reported

    @RogersHelps Stop trying to pass the buck! I was a Shaw customer years and never received a single marketing call. NOT ONE. Since @Rogers acquired Shaw the calls starting coming and won’t stop no matter how many times I have requested them to cease. You need to lose your license!

  • JoJo1135
    Jo-Jo 🇨🇦 (@JoJo1135) reported

    @RogersHelps The Rogers Xfinity boxes are JUNK! Even the service tech said they aren't reliable. There was a service disruption yesterday. No shows recorded. While trying to watch a program, a network error appeared. Sound kept cutting out. Rebooted but this is terrible service.

  • Future2025to28
    Future (@Future2025to28) reported

    @RogersHelps @REWoman No, they’re not answering! You guys are in the field of “Tele-communication” and I wonder how come your communication with your clients is so poor? Why can’t you attend calls from your customers? You are the boss of “Telecommunication”. Strange!!

  • lovenyajain
    Lovenya Jain (@lovenyajain) reported

    @Rogers - the plan was to be cancelled 16th July EOD, as discussed. You cancelled as soon as the 16th started. I have a flight back, and now I have no SIM network, data, nothing. Can't reach out to you guys, because you don't provide any email id, support page loops into signin