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Rogers outages and service status in Thornhill, Ontario

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Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Thornhill, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 11, 12:22 AM EDT.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Thornhill, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornhill, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Richmond Hill, Concord, King, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto Wi-fi 6 hours ago
Toronto Internet 10 hours ago
Toronto Internet 11 hours ago
Toronto Wi-fi 12 hours ago
Toronto Internet 12 hours ago

Nearby cities with recent reports

Toronto

73 recent signals

4 hours ago
Scarborough

3 recent signals

3 days ago
Toronto county

2 recent signals

3 days ago
Markham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Thornhill, Ontario

Latest outage, problems and issue reports in Thornhill and nearby locations:

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • JProwess
    Juan Pablo V (@JProwess) reported from Toronto, Ontario

    @RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from The Beaches, Ontario

    waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • paul__sullivan
    Call me Sully 🇨🇦 (@paul__sullivan) reported

    @RogersHelps I have wasted more than 7 hours trying to deal with this on behalf of a 90 yr old relative who, unfortunately, is not returning home from the hospital. This is turning into the kind of story that earns Rogers a terrible reputation and loses customers for life.

  • aiartsucks
    Nope (@aiartsucks) reported

    @Rogers Hey, is your free Uber One promo for loyal customers a scam? Was told by a rep to wait a week for the email code but got nothing. Been trying to talk to customer service but they booted me from the live chat after I waited almost 2 hours in line.

  • bslobodin
    Boris Slobodin (@bslobodin) reported

    @Rogers pure comedy, @Rogers chat agent can't help me, but they called me to connect me with the proper team, and that redirect immediately gave me the same "currently closed" message and hung up. maybe they should reconsider mass layoffs?

  • Ch9seFan
    Matthew Kendrick (@Ch9seFan) reported

    @RogersHelps No you've done it all year. Every single truck race is on TV 24hrs late. Its your job to connect with them and fix it

  • DayXalker
    Day walker (@DayXalker) reported

    @MapleLeafs @Rogers So I hear Marner was the problem you traded him. So he is in the playoffs and the Maple Leafs are not? Maple leafs up in your *** you pathetic LOSERS.

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps anyone watching the Blue Jays game on Sportsnet 4K station #507 have issues with the sound cutting out? I find this happens frequently on 4K stations on Rogers cable.

  • brad86er
    Brad Hughes (@brad86er) reported

    @Rogers on the phone for 4 hours paying for a service I dont have. Nothing. No customer service

  • Mr_E_ous
    Mr. E (@Mr_E_ous) reported

    @RogersHelps I was all night. It was still on SOS this morning but after a restart it finally connected. I have data and calling functions restored. Not sure why it wouldn’t connect last night even thought repeatedly going through the suggested trouble shooting from the AI chatbot.

  • TRG_1867
    TRG (@TRG_1867) reported

    @MaahirMomtaz12 @Garnet_2203 @Rogers Are you dense? An early retirement offer isn't a forced retirement. They did the same thing with the federal public service this year and barely anyone left. You must be young, you don't really understand how things work as you age.

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps I cannot log in to “my Rogers” on the Roger’s website. Is the service down?