Rogers outages and service status in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 8 outage signals in the last 24 hours around Thornhill, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 8, 5:14 PM EDT.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (6%)
- TV (5%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 8 minutes ago |
|
Toronto
|
Internet | 14 minutes ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 3 hours ago |
|
Toronto
|
Phone | 3 hours ago |
|
Toronto
|
Internet | 7 hours ago |
Nearby cities with recent reports
81 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
-
ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
-
Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, OntarioHey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
-
Todd L Smith, CET (@calltoddsmith) reported from Toronto, Ontario@RogersHelps I take that back. Icon shows connected, but it's still down
-
Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
-
Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
-
Lauren Souch (@laurensouch) reported from Toronto, Ontario@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
-
Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
-
-
ReWoman👠 (@REWoman) reported from Toronto, Ontario@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
-
Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
-
Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
-
Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
-
Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@Rogers Rogers having cell service problems ageing?
-
Regina Corpuz (@corpuz_regina) reported from Toronto, Ontarioc’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
-
Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
-
addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
-
Mish (@mishd27) reported from Toronto, Ontario@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
-
Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
-
Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario@Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown
-
rr. (@iamdieroiramor) reported from Toronto, Ontario@RogersHelps are you guys prepared for customers? Why is my internet not working?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Vantagelvr 🇨🇦🇬🇧🇨🇦🇬🇧🇨🇦🇬🇧 (@GrahamBoardman2) reported@JayGenXer @Rogers Your call has been directed to Punjabi big rig driver on the 401 who has six cell phones and is doing tech support for Rogers , Bell etc as a side gig to his illegal CDL licence .
-
KIRO Service Consultation (@ampharan) reported@RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?
-
Cristina Aiello (@caiello2) reported@RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.
-
getthememo (@getthememo85691) reported@JayGenXer @Rogers "Your wait time is longer than average" and yet its never less than average.
-
Andrea JA (@Godblessedchild) reported@RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP
-
Brian (@Briancobalt) reportedI needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps
-
Ria Riaz (@RoastedKeyboard) reportedAs much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please
-
Tanya Gil (@yiya2110) reported@RogersHelps Is there an internet outage in Edmonton? We're in the west end.
-
ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported@HILITINGHOCKEY @Rogers @Sportsnet Rogers sucks the most. Years ago I worked for them and quit because of the way they did business.
-
Canucks Big Picture Analysis (@CanukBigPicture) reported@princessrica84 @Sportsnet @Rogers Unfortunately, this market can't sustain sports radio. I don't think there is enough fan support. We have seen it fail 3 times already. Maybe someone will do something to fill the void.