Rogers Outage Report in Thornhill, Ontario
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The latest reports from users having issues in Thornhill come from postal codes L4J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham, Thornhill, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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Ms. Thangavadivelu, OCT
(@msteacherrr) reported
from
Toronto, Ontario
@RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!
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Astrid ✌🏼️🌎🇫🇷🇨🇦
(@fringinto) reported
from
Toronto, Ontario
@RogersHelps I’m trying to reach out to your live chat on your website but it’s not working. Can you please assist?
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Angela Naccarato
(@notsix) reported
from
Vaughan, Ontario
Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.
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Kara Lea
(@thekaralea) reported
from
Toronto, Ontario
@RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.
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Karandeep Puri
(@riccipuri) reported
from
Toronto, Ontario
Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour
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amanda shulman
(@amandashulman) reported
from
Richmond Hill, Ontario
@RogersBiz very disappointed with ignite schedules and parental controls not working!! Cannot get anyone in technical support to figure out the issue!
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Asif Khan
(@ReMaxAllStar) reported
from
Markham, Ontario
PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks
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🇨🇦 Canucklehead 🇨🇦
(@IanMcClelland75) reported
from
Toronto, Ontario
Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM
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Gabriel Sekaly 😷🥃
(@gsekaly) reported
from
Toronto, Ontario
@mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.
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☜☆☞khimtootz☜☆☞
(@khimtootz_TO) reported
from
Toronto, Ontario
@rogers internet in Scarborough, M1B 2A5 sucks!
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...santi_
(@j_santi221) reported
from
Toronto, Ontario
@RogersHelps are there any service interuptions for rogers ignite in weston road and starview lane area. Connection keeps cutting off since 1 pm. Now totally lost connection. Ungpugged and plugged router 4 times now doesnt seem to work.
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.
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Juma Khamis Suleiman
(@JumaKhamisSule6) reported
from
Toronto, Ontario
@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers Worst company ever so many cheaper companies around
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ThatCanadianSOB
(@ThatCanadianSOB) reported
from
Toronto, Ontario
I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon
(@shannon_1977) reported
@RogersHelps Making your customers hold for up to an hour at ANY GIVEN TIME to speak with Customer Service. It’s going to be another hour to report my case is not resolved and needs to be reopened. DO BETTER LIKE YOU COMMITTED TO!!
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Nonnie
(@Nonnie44522641) reported
@RogersHelps Did the bot thing online, did the human agent online, told to call tech support so I did that. Talked to TS agent who said they couldn't help but the manager could. Put me on hold for a TS manager.. 4.5 hours ago.. still on hold for said manager.
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Lynne Morris
(@LynneMo06719552) reported
Husband can’t get a hold of Rogers to rectify why he can’t get into his email account. 4 hours on the phone trying to get support. #rogersfail @RogersHelps
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Jeff
(@justjeff032971) reported
from
Spruce Grove, Alberta
@Rogers has destroyed the @hockeynight brand #Sportsnet sucks!
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NRI NBCC INDIA MONCTON NEW BRUNSWICK CANADA
(@NbccNew) reported
@RogersHelps Rogers communication is the worst communication of the Canada. i will see you in the court
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ash 🐧 jayhoon
(@imhyungover) reported
@laurensalmon17 @Rogers What number did you call, I can’t even reach a support agent at all only pre-recorded promts
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Mike
(@mikesports1992) reported
@RogersHelps @Nonnie44522641 I am locked out of my email as well. On hold for 1.5 hours to have tech support tell me they have to transfer me to a another support tran with at least a 3.5 hour wait. This is ridiculous. @RogersHelps
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S. Woodrow Hewitt
(@Sandrawhewitt) reported
@k3cmom @RogersBiz Rogers email is down too. Is there a system wide issue?
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Nonnie
(@Nonnie44522641) reported
@RogersHelps Well 5 1/2 hours on hold waiting for a tech support manager to pick up the phone. I listened to crappy elevator music & repeated message not to verbally abuse works until I couldn't any longer. I think @Rogers got hacked. Others having issues too. Server Maintenance, BS!
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Maureen O'Neill🇨🇦
(@reenie2) reported
@Rogers cannot access my email so I check re-set password and for the last two hours I’m getting something went wrong! Come on Rogers, get it together! This garbage happens every 6 months for no reason