Rogers Outage Report in Thornhill, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornhill come from postal codes L4J and L3T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Rogers
Rogers is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Toronto, Scarborough, Vaughan, North York, Thornhill, Richmond Hill, Woodbridge, The Beaches, Purpleville, Maple, Downsview, King City, Stouffville and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Markham |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?
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🍁🤷♀️🤔🙄🤣🤦♀️
(@Dafkagirl) reported
from
Toronto, Ontario
@DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴
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@underfloorheating ™
(@cyclefixation) reported
from
Toronto, Ontario
**** @Rogers the worst customer service ever period .
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Sasha
(@SignoreLettieri) reported
from
Toronto, Ontario
Can someone help me out ? @Rogers @RogersHelps
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Jules Lope-Bosancic
(@ilovejules000) reported
from
Toronto, Ontario
@RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).
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Steve Fanning
(@northtorontoguy) reported
from
Toronto, Ontario
@RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.
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progers71
(@progers71) reported
from
Markham, Ontario
@Rogers Only if you had decent service.
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Bebsabe Duque
(@Bebsabe) reported
from
Toronto, Ontario
It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻
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Ian Sinclair
(@yet_pithy) reported
from
Toronto, Ontario
@RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3
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Krushnaji Gavas
(@PlutofromON) reported
from
Toronto, Ontario
@Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.
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Erin Strickland
(@ErinStrickie) reported
from
Toronto, Ontario
@RogersHelps fyi…when you are angry about a product you are paying for and not getting good quality product…trying to up sell the customer on more isn’t the way to go. Try helping to fix the problem for the customer that isn’t going to cost them more. We aren’t just $ signs
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?
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Jared MacSween
(@JaredMacSween) reported
from
Toronto, Ontario
@RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...
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Chris Centeno
(@chriscenteno75) reported
from
Richmond Hill, Ontario
@Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.
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olrac
(@olrac602) reported
from
Toronto, Ontario
@RogersHelps is there a service Interuption in Scarborough?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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✌️♥️🇺🇦
(@UnarmedGorilla) reported
@RogersHelps Any ETA on service resumption? Thanks!
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Lise-Anne Wheeler
(@LiseAnneWheeler) reported
@RogersHelps Data and Internet still down in K0A area…
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CarmenToth
(@CarmenToth111) reported
@Rogers Hey, is your Internet down for East York? Seems to be. An update would be great.
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Lance Curtis
(@lbcurtis) reported
@Bell_Support What makes it even more puzzling and frustrating is my next door neighbour has @rogers and his internet has been up since Sunday. Those of us with @Bell internet & Bell Fibe on either side of him are still down. Help please!
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635Bur
(@635bur) reported
@RogersHelps @Eyespyaniceass How much compensation are you providing customers for your lack of service provision. Down 4 days now, You can’t expect anyone to pay a penny for services they didn’t receive
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613_Me
(@613_Me) reported
@pattycake91 @pavellubanski @Rogers Not a modem issue. Carlington down since Sunday
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Zak Godard
(@ZakGodard_) reported
@RogersHelps trying to pay my bill on the app and it’s not working. Says something wrong. Any help?
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Cathy Taraschuk
(@BrandyTaraschuk) reported
@RogersHelps Internet service is still not restored in Riverside South. K1V area
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635Bur
(@635bur) reported
@RogersHelps It better be good for people to forget their frustrations with the poor handling of the situation (just giving the same line over and over) and no services
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Brian Jones
(@MisterBJones) reported
Okay @vmedia @VMediaCSR, @Rogers has finally recognized the extreme disappointment with they're lack of service and started responding on social media. Now it's you're turn. #Ottawa #ONStorm