Rogers outages and service status in Thornhill, Ontario
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Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Thornhill, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 30, 9:40 PM EDT.
- Internet (65%)
- Wi-fi (14%)
- TV (8%)
- Total Blackout (7%)
- Phone (4%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Thornhill, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Thornhill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornhill, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Concord, Toronto county, Richmond Hill, King, Markham, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Total Blackout | 6 hours ago |
|
Toronto
|
TV | 6 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Toronto
|
Wi-fi | 10 hours ago |
|
Toronto
|
Internet | 13 hours ago |
|
Toronto
|
Phone | 13 hours ago |
Nearby cities with recent reports
60 recent signals
9 recent signals
2 recent signals
1 recent signals
Community Discussion
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Rogers Issues Reports Near Thornhill, Ontario
Latest outage, problems and issue reports in Thornhill and nearby locations:
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Harry Leor (@harryleor) reported from Vaughan, Ontario@MattiHaapoja @RogersBiz Rogers's internet is slow
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johnv☀️ (@johnv_eth) reported from Toronto, Ontario@elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.
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Andrew Peebles (@ajpeebles) reported from Toronto, Ontario@RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Kelly McDonough (@simcoe7) reported from Toronto, Ontario@RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!
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Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@Rogers Rogers having cell service problems ageing?
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@netflix_trader @Rogers Just a horrible experience … worst I can remember
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Christina Hronis (@icandykriss) reported from Toronto, Ontario@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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kasun (@kazZtr_) reported from Toronto, Ontario@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Officially HarjjiB (@HarjjiB) reported@RogersHelps I did, and they sided with merchants TOS ( terms of service) and said I don’t have a dispute as the merchant doesn’t offer refunds.. if the merchant offered refunds then why was I disputing the charge
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Hassaan Siddiq (@Hasaan0060) reported@Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!
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SueCanada 🐧🐧 (@ONTLLs) reported@dhewlett @Rogers Oh oh... if Hewlett yells for Zelenka, you guys are in big trouble! Good luck @Rogers
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SCH (@StephenHoltzman) reportedSeriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?
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BrianM (@briangm11) reported@RogersHelps Thanks, but the @Rogers tech support dept has been so decimated by profit-enhancing layoffs that the task seems insurmountable. We "upgraded" to Xfinity last Aug., but the modem quit twice this week. Each phone call takes 60+ min, and last night we had to quit.
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Michael DelPiero (@MikeDelpieroX) reported@wheelgirl77 @RogersHelps @RogersHelps is an unverified AI chatbot account with no verification checkmark. It will keep sending scripted replies, but no one is actually going to call you back to help. If you want a real human response and actual accountability, file a complaint with the CCTS instead.
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Ranjan Soni (@_RanjanSoni) reported@aangelic491 @Rogers Nope. The only solution is to call them and go through the whole ordeal. They don't have a simple call back solution to prevent their customers from staying on hold (you cannot attend any other calls for hours if you are on hold) and then get 'disconnected' automatically.
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Free & Fair (@CanadaMate) reported@RogersHelps Even the regular CX service reps deal in a much better way than this call from OOP Never thought in my wildest dream such a poor service from OOP Terrible !!
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Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported@RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.
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Ranjan Soni (@_RanjanSoni) reported@stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes