Rogers Outage Report in Orléans, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Orléans come from postal codes K4A.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Orléans, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Gloucester, Orléans and Cantley.
City | Problem Type | Report Time |
---|---|---|
Ottawa | TV | |
Ottawa | Wi-fi | |
Gatineau | Phone | |
Ottawa | Internet | |
Gatineau | Phone | |
Ottawa | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Omar Elamam
(@OmarElamam) reported
from
Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LongJohn
(@goaliegirl6060) reported
@ctvottawa I need your help! Rogers @RogersHelps had promised me a new bill of $59.88 for 12 months for cable/internet. They have since charged me $105.08, and even though they acknowledge what I've been promised and agreed to they refuse to honour the price. Help!
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Team Soup
(@TeamSoup1) reported
@ShawInfo your customer service has tanked! 8 different reps 8 different stories 6 hours of my work day gone and still I got the wrong equipment! You charge way too much for such abysmal services. You are just like your owner @RogersHelps craptastic in every conceivable way
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Leiko
(@reikoleiko) reported
@RogersHelps Does Rogers support Family set up yet for the Apple Watch? Your customer service seems to think it does.
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LongJohn
(@goaliegirl6060) reported
Hi , @PatForanCTVNews . I need your help! Rogers @RogersHelps had promised me a new bill of $59.88 for 12 months for cable/internet. They have since charged me $105.08, and even though they acknowledge what I've been promised and agreed to they refuse to honour the price. Help!
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justanaverageperson
(@justanaveragep9) reported
@lauralimawilson @RogersHelps Honestly, Rogers doesn’t give two shits on how they inconvenience their customers. I have lost three quarters of a day of work and counting because they can’t keep internet service running. We pay a fortune for reliable service and Rogers lets its customers down every time.
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Dhriti Jindal
(@dhriti_jindal2) reported
Called Rogers in March for the same issue, stayed on call for 2 hours, and the agent transferred my call back and forth. She told me to ignore the credit department calls. No one resolved my issue @RogersHelps
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Mike Greer♿️🇨🇦💉x4 (He/Him)
(@OI_Mike13) reported
I just had the worst customer service call ever with @Rogers @RogersHelps, the rep was not listening to my questions, providing me with half the information that created circular conversations. This is unacceptable based on the money we are charged for services.
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Elan Azzouz (Azuz)
(@perp_spotter) reported
@rogers they have broken into my internet again
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@halo_nothing@mstdn.social
(@halo_nothing) reported
@RogersHelps Yeah, no thanks to your so-called "customer care" team.
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NancyKat🇺🇦
(@NancyKat44) reported
@beaaannnnsssss @lauralimawilson @RogersHelps One more reason for me to hate that monstrosity they are erecting there. Stupid money grab by the city. No thought to preserving a neighbourhood. And Rogers should have been making sure the dig site was clear. Clown show all around.