Rogers Outage Report in Orléans, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Orléans, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Scott Nordlund
(@NordoftheNorth) reported
from
Russell, Ontario
So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?
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Andrew Riddell 🇨🇦
(@RiddellArchives) reported
from
Russell, Ontario
@RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Helena Handbasket 🦄🧜♀️
(@Helna_Handbskt) reported
Well @RogersHelps @Rogers I think I put more effort into being a customer to you, than you did trying to keep me. Over it.
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The Book of John 🚴🏻♂️📖
(@Thesleepingwolf) reported
@Thomas_Howden @RogersHelps Well if you are getting a 5 day credit , I guess you owe them one more day of bad service ? 🤔😳
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I’M Troubled!!
(@Stigma_Hurts) reported
@clalter59 Ok, so that was happening a lot yesterday. And today it seem a few ppl may have been getting #StrangeActivity notifications for their emails - kinda interesting that all this is happening days after the @Rogers outage (that they claim was NOT a #cyberAttack)
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AYankInCanada
(@elissatravels) reported
@BonnieM32345606 @RogersHelps Same issue here. We are in Ottawa. This is complete insanity.
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CBB
(@menmcdou_cathy) reported
@RogersHelps It’s Day 6 and Ignite is STILL glitchy! Is this just considered acceptable service now?? I think a month’s credit might be worth considering.
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The Fluffy 🐼
(@Sunfloraah) reported
@Rogers so are chatr customers getting a credit also? Because I was without service for the whole day and couldn't get into contact with my child
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Trini baby
(@trini_baby22) reported
@RogersHelps Still having issues with my ignite tv . One month on you guys . It's issues after issues all we get is yall working on it . Nope do better
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David Thoresen
(@ThoresenWells) reported
@RogersHelps @MrsLCorcoran That credit isn't enough given the days of inconvenience and pain your failure to properly maintain your networks have caused. Packetworks recently said they had been getting up to 50 notices a week about impending outage in 2 mo's prior to July 8th. Rogers let this happen!
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Donna Hopper
(@DonnaHopper49) reported
@AboutRogers @RogersHelps We are still experiencing issues. Called Rogers and was speaking with someone and then they could no longer hear us. Still issues with tv and not receiving emailed transcripts of conversations with Rogers
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Loon Mam₿o: REALITY MEMBER
(@loon_mambo) reported
@KyleMacLeanX @Rogers They'll never let us be that rich Kyle....... Never.