Rogers Outage Report in Orléans, Ontario

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	E-mail	3 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	4 days ago
Ottawa	TV	6 days ago
Nepean	Internet	8 days ago
Ottawa	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

• 
  Andrew Goldenberg (@CoderAndrew) reported 2 minutes ago from Ottawa, Ontario

  So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….

• 
  kavvysaurus (@kavmac) reported 6 minutes ago from Vanier, Ontario

  so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

• 
  Warren Gallagher (@WarrenGallagher) reported 9 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 12 minutes ago from Ottawa, Ontario

  @Rogers internet service is out in Kanata

• 
  Martin L 李蔭庭 (@zephyr064) reported 16 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  Michael Suddard (@MichaelSuddard) reported 17 minutes ago from Ottawa, Ontario

  @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

• 
  Anic vdN (@stunbunny) reported 18 minutes ago from Ottawa, Ontario

  @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

• 
  Andrew Leung (@AndrewLeung1979) reported 19 minutes ago from Ottawa, Ontario

  @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

• 
  Robert Kilin (@Robkilin) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....

• 
  A.G.LEN (@AmmarGlen) reported 24 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  Bryan Brown 🇨🇦 (@ottawabryan) reported 24 minutes ago from Ottawa, Ontario

  Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

• 
  Nvmd, ok. (@pbraden3) reported 29 minutes ago from Ottawa, Ontario

  @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

• 
  Wendy Habets (@WHabets) reported 39 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Rick Haga (@RickHgr) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

• 
  Rico (@REALRICO_BF) reported 47 minutes ago from Gatineau, Quebec

  @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

• 
  Terrie (@Terrie0824) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps It’s on and off. We have put in a service call.

• 
  Barrhaven Jeff (@THEjefforange) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.

• 
  Paul Zeeman (@pzeeman) reported 54 minutes ago from Gatineau, Quebec

  The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

• 
  Bryan Brown 🇨🇦 (@ottawabryan) reported 57 minutes ago from Ottawa, Ontario

  As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

• 
  Bryan Brown 🇨🇦 (@ottawabryan) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beverley Golden (@GoldenBeverley) reported 4 minutes ago

  Hey @RogersHelps @Rogers Been on hold 4 hours & 20 minutes with a Tier 1 person waiting for a Tier 2 person to solve a potential email hack issue. She told me it would be maximum 2 hour wait! Terrible customer service when no one can help! Held for 2 hours last night too. Help!

• 
  Industry Buster (@BusterIndustry) reported 6 minutes ago

  @nola_cozy So true, still waiting for service smfh @Rogers @RogersHelps

• 
  Neeeek (@the_west_gate) reported 9 minutes ago

  @RogersHelps any news on the email fiasco? I can’t access my rogers email and it looks like a lot of other customers are having the same problem.

• 
  Jill Oliver-Fox 🦊 (@beautyvixenca) reported 10 minutes ago

  @maej43 @Rogers I remember trying to go from the no frills to the jysk and just seeing people park their cars on the crossing paths and drive like they had never seen a car before. My husband said 'Scarborough parking lots'. Forever going to be mt reference point for poor parking lot driving

• 
  New Year Who Dis? (@FestiGal77) reported 16 minutes ago

  Omfg, I hate being a @rogers customer They’ve just sent the same offer by text FOUR times Still haven’t made amends for the day plus of zero service Changing providers when I’m moved

• 
  B.P.C. (@DefinitiveBrent) reported 18 minutes ago

  @RogersHelps I’m receiving duplicate texts from various numbers every 15 mins or@so, including a one from Rogers number. Are you guys experiencing an issue with your messaging platform?

• 
  Chris From Canada (@Creativly_CLS) reported 18 minutes ago

  @RogersHelps I did and for the 4th time got oh, congestion on the network. It's been escalated. I'm at 4 months of getting no resolution. #fail #servicefail paying for a service I'm not getting. #ShameOnYou

• 
  CanadianMan (@Trafford1One) reported 22 minutes ago

  @Rogers canx in November, charged in December. Spoke to 5ppl who said they would credit my account but no one has and now you threaten collections. Fix it now.

• 
  Ron Marrast (@RuggaRonny) reported 22 minutes ago

  @RogersHelps so is my service back yet so I can go home or…. ?

• 
  Ayo 3:29 (@ayo_xo) reported 25 minutes ago

  @RogersMediaPR @RogersBiz I think it’s crazy to be sending emails for service surveys in the midst of a service outage. That’s weird if you ask me. Get it together.