Rogers Outage Report in Orléans, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Orléans, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Gloucester and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
||
| Ottawa |
TV | |
| Ottawa |
||
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Andrew Riddell 🇨🇦
(@RiddellArchives) reported
from
Russell, Ontario
@RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Scott Nordlund
(@NordoftheNorth) reported
from
Russell, Ontario
So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Savannah Nigh
(@nigh1999) reported
@Rogers as someone living in Prince Edward Island you guys need to do better! With a promise and 50 GB to clients, not being delivered disgusting and customer service not having any idea how to help
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Justin Ellery
(@Ellery_Justin) reported
@Rogers ignite internet appears to be down in L3V, can you confirm this is an ongoing outage?
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⊹⊱✼⟆ιℓεƞϲε✼⊰⊹_silencednomore🇨🇦 🇺🇸 🙏🇺🇦
(@BelarusLunaria) reported
@RogersHelps Are your Television Services down? TV just went black about 10 minutes ago. Same last night. What is going on?
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Wear What You Watch
(@WearWhatUWatch) reported
The sound keeps cutting in/out for recorded episodes on PVR. What's the problem? @RogersHelps
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cru
(@Cruu__) reported
@Rogers Outage in Vaughan. Rogers you're absolutely horrible.
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Justin Ellery
(@Ellery_Justin) reported
@RogersHelps Thanks, your chat bot did not help, I’ve DM’d you.
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Savannah Nigh
(@nigh1999) reported
@RogersHelps when will the 50 GB to be added to Atlantic province customers? And how do we know if we’re eligible? Just tried using Rogers customer service and they are not aware that this is even happening.….
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newmusicfridad
(@tonezofhome) reported
@RogersHelps also why does your customer service line promise a 3 minute wait when that's a total lie?
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Savannah Nigh
(@nigh1999) reported
@kstronach24 @RogersHelps I don’t know I live in Prince Edward Island and I was never given the extra data
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Barb Ekins
(@EkinsBarb) reported
@RogersHelps Extra Data and Waiving long-distance calls that is a joke! Most customers in HRM (Halifax regional municipalities) of Nova Scotia CANNOT make any calls or Text. So...How is that going to help ? You are giving them something for free... that they cannot use.. Great PR.