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Rogers outages and service status in Orléans, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Orléans, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 9, 7:39 PM EDT.
  • 78% Internet (78%)
  • 19% TV (19%)
  • 4% Wi-fi (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Wi-fi 20 hours ago
Nepean Internet 2 days ago
Ottawa Internet 2 days ago
Ottawa Internet 3 days ago
Nepean TV 5 days ago
Nepean Internet 8 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

20 hours ago
Nepean

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @RogersHelps It was abundantly clear what I wanted to do that day, and if she had told me what I would need to do that from the minute, I walked in and had clarified that half of what I wanted to do was not possible at that location I would have never started dealing with her

  • mattson904
    Peter Mattson (@mattson904) reported

    Terrible, shame on @Rogers

  • evadletap
    Dave Patel (@evadletap) reported

    @Dysfunctiontime @MichelleRempel @Rogers Hilarious. Man, you are a loser. I'm Gen X *******. And you clearly should've been aborted.

  • Yuvrajsv1rk
    (@Yuvrajsv1rk) reported

    2/2 No one has 1–1.5 hours to wait on hold in today’s busy life. This is really disappointing. Can someone from your team please reach out and help? @Rogers

  • Yuvrajsv1rk
    (@Yuvrajsv1rk) reported

    THREAD 1/2 Hey @Rogers , I’ve been dealing with constant Wi-Fi disconnects and speed drops despite having a high-speed plan. I’ve tried calling customer service multiple times, but I’m left on hold for over an hour every time without reaching anyone.

  • VPPSunshine
    VPD Sunshine (@VPPSunshine) reported

    @rodmickleburgh @Rogers Holy ****. The stupid never ends.

  • ErinMaddenYWG
    Erin Madden (@ErinMaddenYWG) reported

    @RogersHelps @RogersHelps - need resolution on this in the next hour or you’ve lost customers who have been with you for over two decades.

  • kishoorvipul
    Kishoor Vipul (@kishoorvipul) reported

    I'm paying for roam like home daily on my vacation, and none of my calls are going out. I can't call the Rogers Support line either- can you please contact me ? @Rogers

  • Wolfy343
    Wolfy34 (@Wolfy343) reported

    @RodMakeKidsBald @Rogers **** off get down from your soap box am radio is dead

  • dnd140
    David Dempsey (@dnd140) reported

    @Dysfunctiontime @MichelleRempel @Rogers You've heard of streaming? AM/FM? Wtf, I stream everything including radio.