Rogers Outage Report in Orléans, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Orléans, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Gloucester and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Scott Nordlund
(@NordoftheNorth) reported
from
Russell, Ontario
So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Peter the expat
(@PeterExpat) reported
@Rogers @RogersHelps I am experiencing a really ****** internet since christmas in toronto. Your specialists act like it's only my building issue but it seems not. Stop lying. Customers are not stupid. Just tell ppl what happened and give eta, not sweeping it under the rug.
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Sunder B Bhatnagar
(@sunder1775) reported
@Rogers I am trying to get through to customer service to cancel my home security service each time I wait over 3hrs for a callback When I get the callback I explain everything I end up holding for another 2 hours and getting disconnected before I get to someone WHAT IS THIS?
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Old Woman’s Chair
(@JustCanadianGal) reported
My friend says the same thing about @bell relax @Rogers You think Rogers would like me? I’m one of the few people who didn’t do the flip-flop I’m bell now I’m Rogers now I’m down now. I’m bell now.down Rogers again I use that bell net work at mamas same spot haha
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Meaghan
(@megsd_23) reported
I've been a @rogers customer for an hour and am already desperately missing the great customer service from @TekSavvyCSR.
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Isabelle
(@za102) reported
@RogersHelps I am a very patient customer. But since December 20-ish, the service has been very spotty and then now tonight we are missing an event on tv that is taking place 2 hours away from my City. What gives? This is a lot. A whole lot. At this point there should be a rebate
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Fats
(@fatyod) reported
@RogersBiz home internet not working for 2 days going into third day, thanks for ruining my holidays
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Indrajith
(@indrajithps7) reported
@RogersHelps Such pathetic customer service, and I wonder why you need 3 hours to connect to a customer service agent. Who's gonna wait for 3 hours? Is that your strategy to disconnect the customers' calls? The people working in the chat support could be better.
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Reason Revolution 🔥✊
(@SHAWNOSBORNE39) reported
@Rogers Might be one worst cellphone companies out there ,terrible customers service and terrible actually service. Had me on line for 5 hours last Thursdays without a resolution to my issues. I tried to send their phone, they sent me a bill for $300 .
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Astra Zero 🕷
(@astrazero) reported
@Rogers @felixtennis What is up with your website?? I’ve tried to buy a new phone like 50 times and keep getting an error message & chat is never available
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Cathy Hale
(@CathyHa92751373) reported
@RogersHelps Your service is terrible we have been down for 3 days and just keep getting told something different or 12 more hours and it should be fixed. You used to be a stand up and reliable company now you are terrible. Will switch at the first chance I get.