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Rogers outages and service status in Orléans, Ontario

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Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Orléans, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 14, 11:17 AM EDT.
  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)
  • 8% Phone (8%)
  • 5% TV (5%)
  • 3% E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 1 hour ago
Gatineau Internet 1 hour ago
Ottawa Internet 16 hours ago
Ottawa TV 1 day ago
Nepean Wi-fi 4 days ago
Ottawa Internet 5 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

1 hour ago
Gatineau

1 recent signals

1 hour ago
Nepean

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps Then I do now. And I never ever had an issue with speed. And then I switched to your $34.95 package and that speed is iffy and slow quite often. And then I convert to the $14.95 package which is exactly the same SPEED pkg I used 4 9 yrs w/o issue. So what's at the bottom of that?

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

  • ppsgrover
    Palvinder (@ppsgrover) reported

    @RogersHelps @RogersHelps @Rogers The general question or concern is that Customer care team cannot be reached after waiting for several hours. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

  • FancyOldGal
    FancyOldLady (@FancyOldGal) reported

    If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps Tbh, I’ve totally given up and when I get a clear moment to deal with switching service providers etc, I will. A relationship that has existed since 1994 is about to end (wifi, phones, tv)

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @RogersHelps I did that. took over 3 hrs on hold online on my cell phone data as on the phone I never got an answer why am I paying for a service when it doesn't work? your customer service and wait times have really gone downhill since the merger

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps hello I need help. No one is following up with me when I submit to make a complaint via the Roger’s contact form.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps At this program and literally do what you've done well please all the while making your customers think but what they're getting is backed by the government. When what you have proposed is so far outside of the program as to be not part of the program. Just another lay down scam

  • TilburyCody
    Cody Tilbury (@TilburyCody) reported

    @RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    @Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point