Rogers Outage Report in Orléans, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Orléans come from postal codes K4A.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Orléans, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa
(@TrevorWThompson) reported
from
Ottawa, Ontario
Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Matt Gower
(@MattGowerOttawa) reported
from
Ottawa, Ontario
It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.
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Laskinator 🚲🥓🍻
(@Laskinator2) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.
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Pat Borders' Chew
(@PatBordersChew) reported
from
Ottawa, Ontario
Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Tara Shields
(@tara_shields13) reported
from
Ottawa, Ontario
Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Laskinite: A Shiny Gem ❄🚲🥓🍻🍦
(@Laskinator2) reported
from
Ottawa, Ontario
Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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Ziad Ek
(@ziad_ek) reported
from
Ottawa, Ontario
@RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Ken McKinlay 🇨🇦
(@kmwebott) reported
from
Ottawa, Ontario
@RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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StevieJukeJoint
(@StevieJukeJoint) reported
from
Ottawa, Ontario
Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Om Singh
(@omprakash9singh) reported
@latenightmatcha @Rogers What issues?
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CL
(@ceeejayl_) reported
@BarmiesNiagara @CricketAus Called @RogersHelps to have ATN CBN removed from my subscription given they’re not actually showing the cricket - “our system is down so we can’t make any changes to your account”. Rogers had no problems adding charges to my account but reversing them is a whole other story!
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DarkNLovely
(@CeCeKerr) reported
Rogers is about to lose me as a customer cuz this is bs! I have lost count how many times y’all frig up over there!!! @rogers @RogersHelps
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Rat_Boy
(@pathetic_manlet) reported
@adamjav97 @LoriLB1 @RogersHelps Ya I'm gonna cancel. This is trash service and no internet for 13 hours js not acceptable. Especially when people are suppose to work from home.
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Jonna Pedersen (Get vaccinated)
(@littlemissperky) reported
@RogersHelps is there a resolution time for the outage in Whitby??
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Mary Ann Torres
(@MaryAnnToronto) reported
Hi @RogersHelps - who can help with access to the 4K channels? And on demand? I changed the box today and cannot access those two services. Called the number and cannot connect with live person, only automatic. Thanks
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G adan
(@gadan4) reported
Hey @Rogers @RogersHelps canceling someone subscription with out them knowing is the worst move ever. You take the payment everytime yet no one asked to cancel anything at all. Disgusting at all.
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Bhavesh Gajjar
(@bhavgajj) reported
@RogersHelps I have been trying to escalate a billing support issue for a long time. Have spoken to chat support, spent hours on the phone waiting for a supervisor and even logged an online complaint. Still no help. Great tech service, really poor escalation support.
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Howard Bailey
(@howardruns) reported
FYI: In Canada, @Rogers (parent company) and Fido are experiencing technical difficulties that prevented them from accessing your mobile account information. It appears that the issue is now resolved, at least on the @Fidomobile side.
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kota
(@kotafn) reported
@rogershelps your service is **** why am i getting packet loss due to one millimeter of snow when we literally are in canada