Rogers outages and service status in Orléans, Ontario

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	8 hours ago
Ottawa	TV	1 day ago
Ottawa	TV	3 days ago
Ottawa	E-mail	3 days ago
Nepean	Internet	4 days ago
Ottawa	TV	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  Robert Kilin (@Robkilin) reported 7 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  Montse Zidan (@MontseZidan) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 15 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  SamanthaLamb (@Spideewoman) reported 21 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 24 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Steve Hutchings (@steve_hutchings) reported 30 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Chris Bown (@CBownNotBrown) reported 35 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Christian Lee (@christianflee) reported 36 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Lonely Boy (@lonelyboyxxo) reported 42 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Matt Clitheroe (@matt_clitheroe) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  techbombnews (@techbombnews) reported 46 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  PJ (@PJ_Hinton) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Charlene Davidson (@mscdavidson) reported 51 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  MB (@phail_m) reported 51 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin F (@Kevin1141531) reported 3 minutes ago

  @msh_1486 @RogersHelps Absolutely! If you wanna share how the complaint got resolved it would be interesting to know. Good luck.

• 
  shane conohan 🇨🇦 (@shaneconohan17) reported 3 minutes ago

  @FierySharky @Rogers @Sportsnet Dude wtf

• 
  Fartin Mrk (@frkingwings) reported 3 minutes ago

  @RogersHelps Had to burn a vacation day today because I work from home and rely on your garbage internet. Appreciate it

• 
  Nadalie (@nadaliebardo) reported 5 minutes ago

  @RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?

• 
  LVNTHEDRM (@Adams11Colin) reported 5 minutes ago

  @RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.

• 
  Jeff Jones (@thewiredserf) reported 10 minutes ago

  @Rogers how to we actually get a technician to help with a surge damaged drop? It’s been 7 days now and 2 technicians with no resolution. Have to wait on the phone for 1.5 hours to have support tell us they can’t send someone for another day.

• 
  Techie (@techie_in) reported 11 minutes ago

  Whether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!

• 
  Keith MacInnis (@keithmacinnis) reported 11 minutes ago

  @Smileyyeg @Rogers no longer has humans answering the phone :/. I recently upgraded my phone with a save & return option, and mailed them my mint condition used device. I was suppose to get 360$ back. Instead, they rejected my return for water damage, and let me know I would be charged $1,800 for my old device. I’ve disconnected my credit card from Rogers while I try and get in contact with them; it’s so frustrating.

• 
  chrisc (@nl_rock) reported 11 minutes ago

  @rogers, called to fix issues with my account? Go through the hoops of getting to right department only to be told busy to accept my call??? Sounds good for communication company. It was to cancel a service so I understand why its so busy #poorservice

• 
  The Truth (@the_truth1234) reported 14 minutes ago

  @Ryan_r_Williams Cell coverage in Canada is only getting worse. It’s terrible for dropping calls all over. @Rogers