Rogers outages and service status in Orléans, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Orléans, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 1, 11:36 AM EDT.
- Internet (59%)
- Wi-fi (18%)
- Total Blackout (9%)
- Phone (8%)
- TV (5%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orléans, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Wi-fi | 10 hours ago |
|
Ottawa
|
Internet | 5 days ago |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Wi-fi | 6 days ago |
|
Ottawa
|
TV | 7 days ago |
|
Ottawa
|
Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Scott Nordlund (@NordoftheNorth) reported from Russell, OntarioSo officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Jennifer Julian (@jennybird70) reported from Templeton, Quebec@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jarrell G (@jarrell) reported@RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down
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King Jr (@JrOsoarrogant) reportedDamn wtf @Rogers whats up with ya’ll network I ain’t got no data since yesterday
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Jeremy Tsoi (@ChopperTsoi) reported@Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get
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Tony Teresi (@TonyTeresi) reportedWHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!
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Dan (@DanMac2014) reported@MelissaLMRogers @TELUSsupport I’m with @Rogers, great service but all Canadian phone companies are just too expensive- yup, Canadians are definitely getting ripped off in comparison
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Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Service has been out for almost 6 hours now at 90 Waller St. there are a lot of disabled people in this building that require Internet access for a lot of things in their life including some of their health related equipment etc. It’s more than inconvenient for some.
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Stuart (@BlueAndWhiteGuy) reported@RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.
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Vicky Mansour (@Vicky_Mansour) reported@dhewlett @Rogers This sounds like it should be something simple to fix but if they are having this much trouble it might be time to find an alternative provider! Hope you get it sorted for your mum asap!
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🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported@RogersHelps Good afternoon. I need an update to an ASAP service request placed at 9:30 a.m. this morning. There is a medical need to get this service restored.
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Paul Tonsaker 🇨🇦 (@PrisonBull) reported@Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.