Rogers

Rogers Outage Report in Orléans, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Orléans, Ontario 02/21/2026 20:15

February 21: Problems at Rogers

Rogers is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Total Blackout
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • meeradilawri Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • moomoolandMark Mark Williams (@moomoolandMark) reported

    @AboutRogers Because nothing compensates users for the inconvenience caused by 12 hours of outage better than a $2 credit. Yet another fine example of @Rogers outstanding customer service. What. A. Joke.

  • timcarrphoto tim is still rubbish at this (@timcarrphoto) reported

    @RogersHelps Your apology and 1-day credit is a ******* joke, especially after you egregiously lie & downplay the “intermittent” issue that made our phones 100% useless for 24h. You think our biz lost no business/customers? A ONE DAY refund insults me #rogersoutage #rogersdown

  • CityPartyChief Warren Shaw (@CityPartyChief) reported

    @RogersHelps you may want to stop contracting your repairs to incompetent companies. Construction workers hit two lines, mine and my neighbours. We both call @RogersHelps. Service guy arrives and only fixes one, because he didn't get assigned the other. #rogersfail

  • amtwiter arun mehta (@amtwiter) reported

    @Rogers as someone who has worked on critical IT projects, I have questions for rogers: Did you not adequately test SW before going live? Did you not have a backout plan? Do you not have a DRP in place? Cannot understand who you had major outage if you had all the above.

  • geekymalcolm Geeky Malcolm (@geekymalcolm) reported

    @browninfosecguy @Rogers Don't laugh...at a former place of work, one of locations in Lower Sackville had a serious issue with mice chewing on the CAT5 cables. Our vendor replaced at least a dozen lines to the POS terminals, phones, & workstations.

  • i_thought_not J. D. (@i_thought_not) reported

    @RogersHelps What I’m not hearing, or seeing my inbox, is any kind of apology or credit offer for your customers? So you are indicating that the 3 Rogers cellular accounts in my household will NOT be reimbursed in anyway for the day long outage?

  • cabrenmc1967 B L McPhail (@cabrenmc1967) reported

    @Rogers this is nuts. You said you fixed it but this morning it was errors and lost connections again. Thank God I'm moving and switching to Bell

  • ssunderaswara Shyama Sunder BA MBA PMP BPS OCT (@ssunderaswara) reported

    @RogersHelps Hi BK! I shut down my phone completely last night and this morning it is all back up to normal. Thanks for your response! 👍

  • therealMattWri Matt Wright (@therealMattWri) reported

    @Rogers having internet issues today in SW Ontario?

  • Westchick33333 WGTA (@Westchick33333) reported

    @Rogers @aredlight1 Crediting a day's worth of service doesn't nearly make up for the stress, inconvenience, millions of hours of lost productivity & imperilling access to vaccinations, reaching emergency services & online classrooms. The dollar value of this damage is far higher. #Classactionsuit?