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Rogers outages and service status in Orléans, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Orléans, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 19, 2:36 PM EDT.
  • 48% Internet (48%)
  • 21% TV (21%)
  • 12% Total Blackout (12%)
  • 9% Phone (9%)
  • 6% E-mail (6%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Rogers

Rogers is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa TV 12 hours ago
Ottawa Internet 1 day ago
Ottawa Internet 1 day ago
Ottawa Wi-fi 3 days ago
Ottawa TV 3 days ago
Ottawa Internet 4 days ago

Nearby cities with recent reports

Ottawa

7 recent signals

12 hours ago
Nepean

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PrashBerry
    PJ (@PrashBerry) reported

    @RogersHelps Is there a problem as to why Rogers is unable to provide uninterrupted service for television? I have been unable to watch The Masters or the Orion landing without experiencing constant blackouts. It is beyond frustrating.

  • mikepop31
    mikepop3 (@mikepop31) reported

    @RogersHelps Yes still without service,being forced to migrate. Pathetic.

  • leonard_mw
    Matthew Leonard (@leonard_mw) reported

    @BardiaB10 @Rogers Impossible to speak to someone at Roger’s. I am a new customer within the past 24 hours. Trying to resolve an issue so I can link the account to the my Roger’s app. Frustrated on Day 1 @Rogers

  • Gradsen
    AJ (@Gradsen) reported

    @RogersHelps what's the number to cancel services?

  • YYZ_GY
    David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported

    @MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?

  • RachelMiller84
    Rachel Miller (@RachelMiller84) reported

    @RogersHelps Internet service has returned, I can only assume it was my phone as no one else seems to be having issues :) thanjs for the help!

  • PotunaSalad
    Dan (@PotunaSalad) reported

    @RogersHelps From my experience, the Rogers Ambassador Team is totally useless. They botched my account and flat out lied to me and then made unauthorized changes to my account that even your customer care team can't seem to figure out! 19 year customer that's about to switch!

  • corbykafui
    Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported

    @Rogers you guys are very terrible and horrible

  • CanucksCritic
    Canucks Critic (@CanucksCritic) reported

    @Canucks @Rogers Mic’d up clips while the team keeps losing is exactly the problem. More content, same losing habits and no accountability.

  • tishoncf
    24 (@tishoncf) reported

    I have to say I dont blame @BlueJays I blame @Rogers for not investing enough for a team that led you to the world series last year. This is poor business decisions.