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Rogers outages and service status in Orléans, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Orléans, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 12, 11:14 PM EDT.
  • 33% Internet (33%)
  • 29% TV (29%)
  • 19% Wi-fi (19%)
  • 10% Phone (10%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Rogers

Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orléans, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Wi-fi 19 minutes ago
Ottawa Internet 12 hours ago
Ottawa Total Blackout 14 hours ago
Gatineau Internet 15 hours ago
Ottawa Internet 1 day ago
Ottawa Wi-fi 2 days ago

Nearby cities with recent reports

Ottawa

11 recent signals

19 minutes ago
Gatineau

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthernLove93
    Janet T 🇨🇦🇺🇦🦟🦟🦟🦟🦟 (@NorthernLove93) reported

    @lynnmercereau @NiceKiTTy4u WTF @Rogers - this is horrible!

  • Borgan101
    Borgan (@Borgan101) reported

    @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

  • TheCity0fChamps
    Brandon (@TheCity0fChamps) reported

    Hopefully someone at @Rogers makes this right. Just brutal customer service.

  • ahung
    Angie Hung aka Hungy 🌈 (@ahung) reported

    @MerileeToo @RogersHelps Heads up about missing emails: Though it seems like emails are working again, there are still many emails that were sent to me during yesterday's incident that were never delivered. I know because the people told me they emailed me but I still never received them.

  • OldCitori
    BirdDogsnDriftBoats (@OldCitori) reported

    @redrock1867 @Rogers If there’s a major Canadian Corporation with worse customer service and communication than Rogers please drop a name. @TELUS has a great opportunity to raid Business market share in Calgary right now.

  • BucklesandBulls
    Buckles and Bulls Brands Inc. (@BucklesandBulls) reported

    @RogersHelps How about we just change providers and get rid of the problem entirely.

  • HoneyboyWilson6
    Honeyboy Wilson (@HoneyboyWilson6) reported

    @plkampe @Rogers Put yourself on the do not call list. You no longer have a relationship with Rogers and if they continue to call, you can file a complaint.

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    jfc, Trying to use KooDoo, which wasn't bad before I went over to @rogers. KooDoo just tried to use my date of birth. I never gave them that. Without my consent, they just plucked it off my Driver's Licence. Look like I'm going to be without a phone. Canada!

  • JamieMc46313002
    Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reported

    Seriously, @Rogers? Cut this corporate greed crap.

  • chriskoconnell
    cko (@chriskoconnell) reported

    @Lidsville @Rogers Who ******** is answering calls from unknown numbers in 2026? Absolutely ridiculous.