Shaw

Shaw Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 03/22/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert and Sturgeon.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • Alfizzle18 Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta

    @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • RuthKewlistmum Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ELLISCO59825771 Ellis Cooper (@ELLISCO59825771) reported

    @ShawInfo I came to Shaw to get away from #RipoffRogers and #BullshitBell. WTF have you done now ffs...

  • VitaAppasionata Vittoria (@VitaAppasionata) reported

    @TELUS @LadyDuskcaller Your customer service thinks it's funny to transfer and disconnect. I have been trying for days and this morning for hours. We need more options this is abhorrent. 3 hours away from work to be treated so poorly and the reason for calling is your error. #pathetic time 4 @ShawInfo

  • TarzanDan Tarzan Dan Freeman (@TarzanDan) reported

    @Shawhelp how can I be called back by you and told I am 1st in the que and have sat waiting on the phone for someone from tech support for 15 mins now ? 🙄 not acceptable. Hpw many techs do you have working? Is my shaw direct box not the only thing broken? 🤔

  • RogerDoucet6 Roger Doucet (@RogerDoucet6) reported

    @Shawhelp is there an outage affecting Cable in Cranston, Calgary?

  • HardFork_Crypto Hard Fork Crypto (@HardFork_Crypto) reported

    Anyone else having issues with their @ShawInfo internet service? Getting very low speeds

  • dale_l_sheehan DaleSheehan (@dale_l_sheehan) reported

    It took me years to get away from Rogers and the horrible, skyrocketing service and costs. Now with the takeover of Shaw here we go again. Canadians pay more than any other country and we have just lost what little competition was left. CRTC waste of money. @ShawInfo @Rogers

  • crazycga crazycga (@crazycga) reported

    @ShawInfo well, thank you for many years of good service. It's shame it'll have to end so ignominiously with such a terrible company as Rogers. @Bell here I come.

  • Travvymack Travis Kempf (@Travvymack) reported

    @Shawhelp how come I booked a tech appointment 9 days ago and no phone call and no show. Can't get any support on the phone or online ?

  • lhetoyvr Salu (@lhetoyvr) reported

    No internet for the last 12 hrs. When u speak to a @ShawInfo rep, they either are unaware of the outage or unclear on what to do. One rep later said their was an outage and its been fixed..called later and the other rep said no outage was reported..still no internet. Wth shaw?

  • cindyreddeer Cindy Coubrough (tears come at random times) (@cindyreddeer) reported

    I got the email notification today that @ShawInfo and #Rogers are now the same company. I've been a loyal Shaw customer for decades.... I'll be watching this change very closely to see if I keep this loyalty. #nothappy