Shaw

Shaw Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 01/09/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

  • CKuziemsky Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta

    @Shawhelp our phone and internet is down in SW Edmonton?

  • nyaznahk1996 Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

  • tamarakonrad Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta

    @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

  • shredordelete Anshuman Khare (@shredordelete) reported from St. Albert, Alberta

    @Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • Slummer90 Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta

    @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DiceNine Mike & Nicole (@DiceNine) reported

    @Shawhelp is there an outage in Coquitlam BC? No TV and I'm not able to login to myshaw

  • officialredskar RedSkar (@officialredskar) reported

    @Shawhelp Just fix your internet, it’s literally garbage. I’m gonna switch to Telus instead

  • CountryMusicEmo EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    I think it is time to cut the @TELUS @TELUSsupport cord and give @ShawInfo a call for my internet ! I am tired of having ****** internet. PURE FIBER my *** ! It sucks and is so slow

  • jessicastocco Jessica Stocco 🦄 (@jessicastocco) reported

    @ShawInfo fyi your newer remotes are the worst. The buttons are small and harder to press. The last version was the best and I wish you would go back. I hate my new remote.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time make the switch to @ShawInfo

  • HockeyGrinder8 Dave (@HockeyGrinder8) reported

    @Shawhelp is there an issue with email. When I send it says something like invalid sender or something

  • IsThisGreen Kempton Blue Checkmark (@IsThisGreen) reported

    OMG, The UI on @TELUS Optik is so far above and beyond @ShawInfo @Shawhelp it’s embarrassing. Rogers ain’t gonna fix that garbage

  • wolcoski Corrinne Wolcoski (@wolcoski) reported

    @Shawhelp submitted request, call back and emailed @ShawInfo @Shawhelp wanted my bill that more than doubled in cost fixed but now i want to cancel service #hadenough #crtc #shawinternet

  • KyleBryan Kyle Bryan (@KyleBryan) reported

    .@TSN_Sports why can’t you show a single NFL playoff game in 4K? Can anybody explain? I pay @Shawhelp for your network and it’s not up to par. #figureitout

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Shawhelp @wolcoski Shaw is 3 hrs hold time. Rogers is 3 hrs hold time. Telus is 3 hrs hold time. Ebox (Bell) is 3 hrs hold time. (some people report 4) Took one person 2 days to call Ebox to report their Rogers outage. Wonder what Teksavvy's hold time is? #CRTC