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Shaw

Shaw outages and service status in St. Albert, Alberta

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around St. Albert, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 21, 7:03 PM EDT.
  • 66% Internet (66%)
  • 26% Wi-fi (26%)
  • 6% E-mail (6%)
  • 3% TV (3%)

The latest reports from users having issues in St. Albert come from postal codes T8N .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

CityProblem TypeReport Time
Edmonton E-mail 16 hours ago
Edmonton Wi-fi 5 days ago
Edmonton Internet 8 days ago
Edmonton Wi-fi 8 days ago
Edmonton Internet 8 days ago
Edmonton Internet 10 days ago

Nearby cities with recent reports

Edmonton

2 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • scottthomson68
    a mid-winter Scott ๐ŸŽ†๐Ÿพ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ’™๐Ÿงก๐Ÿ’ (@scottthomson68) reported from Edmonton, Alberta

    Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV ๐Ÿ“บ

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • ChrisLaBossiere
    Chris LaBossiere ๐Ÿš  (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS youโ€™ll be up.... get ready. ๐ŸŽ„

  • BenAngus
    Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Internet is crap today too many people on it

  • DaveCarels
    DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

  • CameronNuttall
    Nutty of ๐Ÿ‡จ๐Ÿ‡ฆ(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta

    @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! Itโ€™s a POS! And customer service ainโ€™t much better!

  • muirjohn
    John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • patsnation0917
    Chris (@patsnation0917) reported from Edmonton, Alberta

    @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

  • Ronni__
    Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now โ€ฆand reception is glitching a lot. Can I get some help from your end please. Iโ€™ve done a complete reset.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp That sucks I want to watch episode one before episode 2

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    Iโ€™m paying for a service from @Shawhelp that Iโ€™m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and Iโ€™m offered 14 days. Why would you continue to charge me for a service Iโ€™m not receiving? @TELUS Iโ€™d like to switch.

  • MarkPavelich
    Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @Shawhelp Itโ€™s NOT WORKING ALL DAY!

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Iโ€™ve moved over to @TELUS as a result of your supervisorโ€™s misogynistic attitude. I ๐Ÿ’ฏ% do not recommend @Shawhelp as a result of this terrible experience.

  • WillyGrant
    ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Shaw had three opportunities to make this right. Thatโ€™s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

  • yegFlossBosses
    Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? Iโ€™ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • ShawnLo
    Shawn Logan (@ShawnLo) reported from Morinville, Alberta

    @Shawhelp seems there is an outage in Morinville no phone or internet service.

  • big_fan2019
    ๐•“๐•š๐•˜_๐•—๐•’๐•Ÿ๐Ÿš๐Ÿ˜๐Ÿ™๐Ÿก (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโ€™t hear him. But he can call our house phone no problem

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • boondocksdoc
    Quinn Mason MD (@boondocksdoc) reported

    @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailableโ€ฆ. Tried on multiple terminals and via Rogers watch-online websiteโ€ฆ

  • RogersHelps
    RogersHelps (@RogersHelps) reported

    @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailableโ€ฆ. Tried on multiple terminals and via Rogers watch-online websiteโ€ฆ

  • masonstcc
    Jonathan Mason (@masonstcc) reported

    My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

  • cartfullofcats
    ๐Ÿ™€๐Ÿ›ธ (@cartfullofcats) reported

    @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

  • FansoftheJets
    ๐Ÿ‡จ๐Ÿ‡ฆ Fans of the Wpg Jets ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ’๐Ÿ‡บ๐Ÿ‡ฆ (@FansoftheJets) reported

    @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

  • BlackBlazeE
    Release the files (@BlackBlazeE) reported

    Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.