Shaw outages and service status in St. Albert, Alberta

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Full Outage Map

Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Apr 21, 5:50 AM EDT.

Internet (51%)
E-mail (20%)
TV (16%)
Wi-fi (11%)
Total Blackout (2%)

The latest reports from users having issues in St. Albert come from postal codes T8N .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 22, 3:40 AM EDT	0	0
Apr 22, 4:00 AM EDT	0	0
Apr 22, 4:20 AM EDT	0	0
Apr 22, 4:40 AM EDT	0	0
Apr 22, 5:00 AM EDT	0	0
Apr 22, 5:20 AM EDT	0	0
Apr 22, 5:40 AM EDT	0	0
Apr 22, 6:00 AM EDT	0	0
Apr 22, 6:20 AM EDT	0	0
Apr 22, 6:40 AM EDT	0	0
Apr 22, 7:00 AM EDT	0	0
Apr 22, 7:20 AM EDT	0	0
Apr 22, 7:40 AM EDT	0	0
Apr 22, 8:00 AM EDT	0	0
Apr 22, 8:20 AM EDT	0	0
Apr 22, 8:40 AM EDT	0	0
Apr 22, 9:00 AM EDT	0	0
Apr 22, 9:20 AM EDT	0	0
Apr 22, 9:40 AM EDT	0	0
Apr 22, 10:00 AM EDT	0	0
Apr 22, 10:20 AM EDT	0	0
Apr 22, 10:40 AM EDT	0	0
Apr 22, 11:00 AM EDT	0	0
Apr 22, 11:20 AM EDT	0	0
Apr 22, 11:40 AM EDT	0	0
Apr 22, 12:00 PM EDT	0	0
Apr 22, 12:20 PM EDT	0	0
Apr 22, 12:40 PM EDT	0	0
Apr 22, 1:00 PM EDT	0	0
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	2 days ago
Edmonton	E-mail	2 days ago
Edmonton	TV	2 days ago
St. Albert	Internet	3 days ago
Edmonton	TV	3 days ago
Edmonton	Internet	7 days ago

Nearby cities with recent reports

Edmonton

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 4 minutes ago from St. Albert, Alberta
@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 5 minutes ago from Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 5 minutes ago from Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
PapaLeits (@bruceleiter) reported 7 minutes ago from Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
***** (@WillyGrant) reported 10 minutes ago from Edmonton, Alberta
@Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.
Lindsay MacDermott (@LMacDerm) reported 12 minutes ago from Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
***** (@WillyGrant) reported 13 minutes ago from Edmonton, Alberta
@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 14 minutes ago from Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
Mfon Inyang (@holla_g) reported 18 minutes ago from Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
Zain (@nyaznahk1996) reported 22 minutes ago from Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
Nikki (@nokihu) reported 22 minutes ago from Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 26 minutes ago from St. Albert, Alberta
@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
Joy (@autumnwhisperz) reported 31 minutes ago from Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
Horace (@gqkeroppi) reported 33 minutes ago from Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
A. Duncan (@ThisIsMeAt52) reported 41 minutes ago from Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 44 minutes ago from Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 48 minutes ago from Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
***** (@WillyGrant) reported 49 minutes ago from Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
Ronni Gordon (@Ronni__) reported 50 minutes ago from Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
Cory Clendenning (@CVChomes) reported 56 minutes ago from Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ryan Brackenbury (@slackerman10) reported 3 minutes ago
Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 6 minutes ago
@Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.
bc_2027 (@bc_2025_vision) reported 12 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
Eden☦️ (@eden14900) reported 13 minutes ago
@Shawhelp Outage issues in north haven
O.A (@dae_j01) reported 13 minutes ago
@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
Shari O'Neill (@ShariONeill12) reported 13 minutes ago
@Shawhelp is the internet down in Anmore along East Road? No connection happening.
Guy_Barnabe (@GuyBarnabe) reported 15 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
DJ Phoenix (@DJPh03NiX) reported 16 minutes ago
@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
AndorianIP(AiP)🐍 (@AndorianIP) reported 17 minutes ago
@Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.
Tyler ❄☕☃ (@Valomir) reported 18 minutes ago
@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.