Shaw outages and service status in St. Albert, Alberta

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Full Outage Map

Shaw generated 0 outage signals in the last 24 hours around St. Albert, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Apr 9, 7:48 AM EDT.

Internet (57%)
Wi-fi (15%)
E-mail (14%)
TV (10%)
Total Blackout (5%)

The latest reports from users having issues in St. Albert come from postal codes T8N .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0
Apr 9, 6:20 PM EDT	0	0
Apr 9, 6:40 PM EDT	0	0
Apr 9, 7:00 PM EDT	0	0
Apr 9, 7:20 PM EDT	0	0
Apr 9, 7:40 PM EDT	0	0
Apr 9, 8:00 PM EDT	0	0
Apr 9, 8:20 PM EDT	0	0
Apr 9, 8:40 PM EDT	0	0
Apr 9, 9:00 PM EDT	0	0
Apr 9, 9:20 PM EDT	0	0
Apr 9, 9:40 PM EDT	0	0
Apr 9, 10:00 PM EDT	0	0
Apr 9, 10:20 PM EDT	0	0
Apr 9, 10:40 PM EDT	0	0
Apr 9, 11:00 PM EDT	0	0
Apr 9, 11:20 PM EDT	0	0
Apr 9, 11:40 PM EDT	0	0
Apr 10, 12:00 AM EDT	0	0
Apr 10, 12:20 AM EDT	0	0
Apr 10, 12:40 AM EDT	0	0
Apr 10, 1:00 AM EDT	0	0
Apr 10, 1:20 AM EDT	0	0
Apr 10, 1:40 AM EDT	0	0
Apr 10, 2:00 AM EDT	0	0
Apr 10, 2:20 AM EDT	0	0
Apr 10, 2:40 AM EDT	0	0
Apr 10, 3:00 AM EDT	0	0
Apr 10, 3:20 AM EDT	0	0
Apr 10, 3:40 AM EDT	0	0
Apr 10, 4:00 AM EDT	0	0
Apr 10, 4:20 AM EDT	0	0
Apr 10, 4:40 AM EDT	0	0
Apr 10, 5:00 AM EDT	0	0
Apr 10, 5:20 AM EDT	0	0
Apr 10, 5:40 AM EDT	0	0
Apr 10, 6:00 AM EDT	0	0
Apr 10, 6:20 AM EDT	0	0
Apr 10, 6:40 AM EDT	0	0
Apr 10, 7:00 AM EDT	0	0
Apr 10, 7:20 AM EDT	0	0
Apr 10, 7:40 AM EDT	0	0
Apr 10, 8:00 AM EDT	0	0
Apr 10, 8:20 AM EDT	0	0
Apr 10, 8:40 AM EDT	0	0
Apr 10, 9:00 AM EDT	0	0
Apr 10, 9:20 AM EDT	0	0
Apr 10, 9:40 AM EDT	0	0
Apr 10, 10:00 AM EDT	0	0
Apr 10, 10:20 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	1 day ago
Edmonton	Wi-fi	1 day ago
Edmonton	Internet	2 days ago
Edmonton	TV	2 days ago
Edmonton	Internet	2 days ago
Edmonton	E-mail	2 days ago

Nearby cities with recent reports

Edmonton

12 recent signals

1 day ago

Spruce Grove

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

Dick Richie (@DickRichie14) reported 28 seconds ago from Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 2 minutes ago from Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
Chris (@patsnation0917) reported 10 minutes ago from Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
Mfon Inyang (@holla_g) reported 19 minutes ago from Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
Emily Grise (@eagrise) reported 20 minutes ago from Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
#ThisIsBS (@JKerby_88) reported 21 minutes ago from St. Albert, Alberta
@Shawhelp That sucks I want to watch episode one before episode 2
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 21 minutes ago from Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 22 minutes ago from Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
Great Wall Of Troy (@AvantRider) reported 23 minutes ago from St. Albert, Alberta
@Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.
Lindsay MacDermott (@LMacDerm) reported 27 minutes ago from Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 29 minutes ago from St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported 30 minutes ago from Edmonton, Alberta
Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺
Riyaz Sharan (@ryzshrn) reported 34 minutes ago from Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
Joy (@autumnwhisperz) reported 37 minutes ago from Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
***** (@WillyGrant) reported 40 minutes ago from Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
Donna McKinnon (@illustratedword) reported 44 minutes ago from Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
***** (@WillyGrant) reported 46 minutes ago from Edmonton, Alberta
Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.
Zain (@nyaznahk1996) reported 54 minutes ago from Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
#FreePalestine (@Harleydadd) reported 56 minutes ago from Spruce Grove, Alberta
Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
Leslie Bush (@lesoteric) reported 60 minutes ago from Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Mark Banks (@markbanks6) reported 10 minutes ago
@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 11 minutes ago
@Shawhelp What was the price of our old 2-year service agreement plan at the corresponding service address I provided in the DM.
bc_2025 (@bc_2025_vision) reported 11 minutes ago
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
jordan (@musicfnatic) reported 12 minutes ago
@Shawhelp this stream of the utah mammoth vegas golden knights game is terrible
Drimint (@RisenRealm) reported 12 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Guzzzi (@__guzzzzi) reported 14 minutes ago
@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 15 minutes ago
@Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.
debee kowall (@dkowall2) reported 15 minutes ago
@Shawhelp We can change the password no problem on the webmail site. This photo came from my phone so this is were the IMAP’s problem is. I am On a iPhone I can change it on the app and this still happens even after I have restarted my iPhone. I spoke to someone at the London drugs and he
BWM (@BarryManovich) reported 19 minutes ago
@Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.
Shari O'Neill (@ShariONeill12) reported 22 minutes ago
@Shawhelp is the internet down in Anmore along East Road? No connection happening.