Shaw Outage Report in St. Albert, Alberta
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The latest reports from users having issues in St. Albert come from postal codes T8N.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Ruth Kelly
(@RuthKewlistmum) reported
from
St. Albert, Alberta
@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Basking lizard
(@liz_baskin) reported
@Shawhelp I spoke to 3 representatives. They denied this mistake on behalf of shaw, denied the account mix up and denied the deal made in good faith. Why would I fall for it the 4th time? @Bell_MTSHelps hooked me up. I install both your products, and I will never use shaw service again 😒
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andrew_meth
(@DenimLevi2) reported
@Shawhelp Your wifi service is **** straight garbage slums in Africa have faster service. You ******* clowns
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Last time I got frustrated with Shaw I called them and asked to cancel my service. When I explained why they fixed the problem right there and gave me a $25 credit. I told them I didn't want the credit, I just want them to answer the phone and fix the problem wo me waiting hours.
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Will
(@LurkingLogger) reported
@Shawhelp Internet is on/off in midway, BC again. Problems for last several days here. What’s the deal?
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Leaf
(@GreatLakesHello) reported
@Shawhelp Yes,thank you,the point is it keeps happening and it’s for prolonged periods…now it’s 8 hours of no service. AGAIN. It’s a frequently disappointing service. So much so that we are not willing to go through this again all winter as we did last year when 1 outage was 4 days long!
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Peter A. Lepine
(@PeterLepine) reported
@Shawhelp Done that already, twice The service tech who showed up at my house yesterday also tried to work with you folks. No luck. Your account management people need to fix my account so that the new modem can be added which will allow the tech to activate the modem. Just that simple.
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dylan
(@dillskunk) reported
@Shawhelp @ShawInfo @Shawhelp Any recommendation for good ISPs? I heard Rogers hasn't been constantly losing service
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Jason McLean
(@JasonAMcLean) reported
Let’s recap what we learned today. Shaw is awful! @Shawhelp @ShawInfo
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AJ Chaldez 🇨🇦🇬🇷🏴
(@andysactionpix) reported
@Shawhelp Can someone pls explain why on a daily basis does my TV reception freeze? Is it a) signal problem coming into my home b) problem with my 5-year old wifi modem c) time to switch to Telus fibre as they call daily wanting me to switch?? I have internet 600. Daily issues!
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Kurt
(@kurt_eh) reported
@Shawhelp Any known outages in NW Calgary? Our internet/gateway system has gone down (phone still getting a dial tone, though).