Shaw Outage Report in St. Albert, Alberta
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The latest reports from users having issues in St. Albert come from postal codes T8N .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Spruce Grove, Edmonton, St. Albert, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove
|
TV | 7 hours ago |
|
Edmonton
|
Wi-fi | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Shawn Logan (@ShawnLo) reported from Morinville, Alberta@Shawhelp seems there is an outage in Morinville no phone or internet service.
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Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, AlbertaAfter waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Leslie Bush (@lesoteric) reported from Edmonton, Albertaanother half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Leslie Bush (@lesoteric) reported from Edmonton, Albertabeen working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta"hopefully fourth time is a charm!" great service from @Shawhelp
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help
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ESTATE NEST INC. (@EstateNest) reported from Edmonton, Alberta@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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slavo cech (@slav_metalurges) reported from Edmonton, Alberta@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Leslie Bush (@lesoteric) reported from Edmonton, Alberta.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Dick Richie (@DickRichie14) reported from Edmonton, AlbertaWTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Joy (@autumnwhisperz) reported from Edmonton, Alberta@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Dick Richie (@DickRichie14) reported from Edmonton, AlbertaWTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
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Skyeseeker (@Skyeseeker) reported from Edmonton, Alberta@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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Dave Sawchuk (@davesawchuk) reported from Edmonton, AlbertaI’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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J•R (@NanoFierce88) reported@Shawhelp why is our internet always down? Like it’s actually getting ridiculous this happens once a week at least
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JimmyK (@JamesieK) reported@Shawhelp It was just a short outage that time. Sorry for not replying earlier
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Will Hill (@will_deghill) reported@Shawhelp Hey, I'm having an issue where my internet goes down multiple times a week. It usually lasts about 15 to 20 minutes... Just wondering if there is a fix for this?
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crimson_chaos13 (@crimson_chaos13) reported@Shawhelp why is it when I call in and request a call back rather than wait on hold then I get an auto call back, told I'm number one in the queue and am still waiting on hold over 40 minutes? This is awful service. A call back should be a real person.
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Ahad Sarraf (@sarrafshirazi) reported@Shawhelp internet got disconnected at my home this morning. Chatted with customer support, the earliest appointment is for Wednesday. And now I am waiting on the phone for past couple of hours to talk to someone. You guys know internet in these days are essential services
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Boobug B (@BoobugB) reported@Shawhelp Having problem with wifi. Have disconnected cable and power lines to modem, waited 1 min, then reconnected twice. First time it worked for 20 min, then stopped again.
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SonicDude (@mitchc45856190) reported@Shawhelp Just wasted 2 hours waiting for a Shaw tech who never showed up to check our tv signal which is bad then another hour on hold for Shaw support trying to find out what happened to the scheduled appointment. When Shaw Rep finally picked up they had no excuse for why
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Ray Morgan (@RayzerRamone) reported@Shawhelp help!. We need a tech at our house to fix our internet. Vancouver. We need it for Sunday , since we are teaching on line on Monday. Tuesday is the latest a tech can show up but that is too late.
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Lennr (@LennRafter) reported@ThatGuy72 @ShawInfo And still no vaccine for that.... Damn
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outdoors (@loves2hunt1) reported@Shawhelp our internet has been down for 24 hours and on and off for great past 2 weeks. My granddaughter cannot do her school work and our cell phone data is costing us a fortune. What's going on? Dryden Ontario