Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	14 hours ago
Edmonton	Wi-fi	1 day ago
Edmonton	Internet	1 day ago
Edmonton	E-mail	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Mark Pavelich (@MarkPavelich) reported 2 minutes ago from Edmonton, Alberta

  If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

• 
  Cory Clendenning (@CVChomes) reported 8 minutes ago from Edmonton, Alberta

  @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

• 
  Skyeseeker (@Skyeseeker) reported 9 minutes ago from Edmonton, Alberta

  @Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.

• 
  ***** (@WillyGrant) reported 11 minutes ago from Edmonton, Alberta

  @Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.

• 
  Dylan Sloan (they/them) (@PrairieDill) reported 16 minutes ago from Edmonton, Alberta

  @Shawhelp down in central #yeg?

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 16 minutes ago from Edmonton, Alberta

  @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

• 
  Joy (@autumnwhisperz) reported 18 minutes ago from Edmonton, Alberta

  @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

• 
  ***** (@WillyGrant) reported 20 minutes ago from Edmonton, Alberta

  I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

• 
  Dick Richie (@DickRichie14) reported 21 minutes ago from Edmonton, Alberta

  WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

• 
  Phil (@phil2twit) reported 30 minutes ago from Edmonton, Alberta

  @ShawInfo Shaw support sucks

• 
  Scott (@Slummer90) reported 31 minutes ago from Edmonton, Alberta

  @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

• 
  A. Duncan (@ThisIsMeAt52) reported 33 minutes ago from Edmonton, Alberta

  @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 34 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

• 
  #ThisIsBS (@JKerby_88) reported 38 minutes ago from St. Albert, Alberta

  @Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 43 minutes ago from Edmonton, Alberta

  For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

• 
  ***** (@WillyGrant) reported 47 minutes ago from Edmonton, Alberta

  @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?

• 
  Leslie Bush (@lesoteric) reported 50 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 54 minutes ago from Edmonton, Alberta

  It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

• 
  Ben (@BenAngus) reported 59 minutes ago from Edmonton, Alberta

  For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Ronni Gordon (@Ronni__) reported 60 minutes ago from Edmonton, Alberta

  @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Banks (@markbanks6) reported 3 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Ugabug (@MaryPChipman) reported 3 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Marty Chan (@Marty_Chan) reported 7 minutes ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Release the files (@BlackBlazeE) reported 9 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  nobody.hky (@nobodyhky) reported 16 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Jason Silver (@Da_Big_Dogg) reported 19 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  D (@superdaddoo) reported 20 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Dave (@Danrek77) reported 23 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Eden☦️ (@eden14900) reported 25 minutes ago

  @Shawhelp Outage issues in north haven

• 
  Guy_Barnabe (@GuyBarnabe) reported 27 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…