Shaw Outage Report in St. Albert, Alberta
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The latest reports from users having issues in St. Albert come from postal codes T8N.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apparently it was never in enabled
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
I swear @CraveCanada is going to make me cancel my cable @Shawhelp
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Whatever network we have I don’t know
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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Curtis Sexsmith
(@CJames68) reported
from
St. Albert, Alberta
@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
Arghhhhh..... @Shawhelp fails to help. In a city of a million people, they don’t have any replacement modem/routers for my internet problem at either retail or warehouse. They’ll send a technician tomorrow, who will realize I need a new modem.
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Willy
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Would have been nice to watch the #SuperBowl2019 today, unfortunately your service failed.
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Michael Macfynn
(@Mahykal) reported
from
Edmonton, Alberta
@Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp we changed our webmail password but we still can’t login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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juliegolive 🐀
(@juliegolive) reported
Gotta love when my internet router not working causes me to lose out on work & $$ 🙃 my 3rd replacement router still doesn't work and when I got on support chat they ENDED THE CHAT because THEY RESET MY INTERNET AND IT TOOK LONGER THAN 5 MINS TO RECONNECT. @Shawhelp what the heck
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jaiden
(@jaidenisvvcool) reported
@ShawInfo @Shawhelp wifi’s been down for over 5 hours, called and checked online and got told there’s “no outages”, i’ve restarted the router as well multiple times
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JR
(@American2Jr) reported
@Shawhelp It’s not the only issue Shaw has had today as Internet has been tenuous in Victoria ( Frustrating)
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robert fulton
(@bobwithanr) reported
@Shawhelp why does my Shaw mobile and internet service have to suck so bad to the point I can't do my work orders on the mobile and the internet well even though it says I have 500 I only get 50 on a good day
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Cliff Hastman🇺🇦
(@CliffHastman) reported
My remote for my shaw cable PVR doesn’t work properly so poor @ShawInfo has to bill me $14, mustn’t be charging enough on cable fees !
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p
(@pamhippo) reported
@Shawhelp I sent a DM to the shaw help account.
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kritter
(@kritterton) reported
@Shawhelp internet is down in Strathcona, Calgary. I’ve restarted my routers, and still not working. Please investigate.
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LallyA
(@LallyAd) reported
@Shawhelp Hey does that mean that phone call support will be open all night to?
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LallyA
(@LallyAd) reported
@Shawhelp Yes I am gonna be the last ufc event live on ppv on December 10 💪💪 when you got shaw tv it’s clear and never blurry
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Decatopecten
(@_Decatopecten) reported
@Shawhelp I watched previous world cup games but not doday's, channel blocked. SHAW SUCKS!