Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, and Spruce Grove.

City	Problem Type	Report Time
Edmonton	Internet	10 hours ago
Edmonton	Wi-fi	3 days ago
Edmonton	Internet	3 days ago
St. Albert	Internet	4 days ago
Edmonton	E-mail	4 days ago
Edmonton	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Ray (@menard_ray) reported 2 minutes ago from Edmonton, Alberta

  Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

• 
  Great Wall Of Troy (@AvantRider) reported 13 minutes ago from St. Albert, Alberta

  @Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.

• 
  ***** (@WillyGrant) reported 14 minutes ago from Edmonton, Alberta

  @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 15 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Floss Bosses (@yegFlossBosses) reported 18 minutes ago from Edmonton, Alberta

  Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported 22 minutes ago from St. Albert, Alberta

  @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

• 
  PapaLeits (@bruceleiter) reported 28 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 30 minutes ago from St. Albert, Alberta

  @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

• 
  John Kerby (@JKerby_88) reported 31 minutes ago from St. Albert, Alberta

  @Shawhelp Internet is crap today too many people on it

• 
  Shawn Logan (@ShawnLo) reported 33 minutes ago from Morinville, Alberta

  @Shawhelp seems there is an outage in Morinville no phone or internet service.

• 
  Joy (@autumnwhisperz) reported 35 minutes ago from Edmonton, Alberta

  @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

• 
  Eric Petersen (@ericpet) reported 36 minutes ago from Edmonton, Alberta

  @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

• 
  Kim Q (@KimmieQ10) reported 36 minutes ago from Edmonton, Alberta

  @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

• 
  Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 37 minutes ago from Edmonton, Alberta

  @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

• 
  Lindsay MacDermott (@LMacDerm) reported 39 minutes ago from Edmonton, Alberta

  @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

• 
  ***** (@WillyGrant) reported 42 minutes ago from Edmonton, Alberta

  I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

• 
  Ben (@BenAngus) reported 46 minutes ago from Edmonton, Alberta

  For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  Joanne Norum (@jnorum) reported 53 minutes ago from Edmonton, Alberta

  @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

• 
  Donna McKinnon (@illustratedword) reported 58 minutes ago from Edmonton, Alberta

  @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

• 
  Nikki (@nokihu) reported 60 minutes ago from Edmonton, Alberta

  @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Release the files (@BlackBlazeE) reported 2 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Ugabug (@MaryPChipman) reported 9 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  Don T Beakunt (@truebusterflash) reported 9 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  'Nucknation (@surrey1111) reported 10 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  bc_2027 (@bc_2025_vision) reported 12 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 12 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  Tomnado (@Tomuhthy) reported 13 minutes ago

  @Shawhelp is there a reason why the internet is not working in the north Burnaby area

• 
  Chris (@PoCoello) reported 15 minutes ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  Rick Alsop (@RickAlsop) reported 16 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.