Shaw

Shaw Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 03/23/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert and Sturgeon.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • Alfizzle18 Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta

    @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

  • RuthKewlistmum Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LifeofJanine C’estMoi (@LifeofJanine) reported

    @Shawhelp Please bring back DIY. Magnolia Network is so American it’s painful to watch. We miss the Canadian content.

  • Nikki_Leeming Nikki Leeming (@Nikki_Leeming) reported

    @Shawhelp @TimJumonville That’s not what they are talking about. There hasn’t been any internet service in Nelson since 8am

  • aches63 Alan (@aches63) reported

    @TSN_Sports I am sitting here trying to watch The Masters on TSN3 and the picture is horrible again. Other channels are fine. This is on @Shawhelp in Calgary. Any idea what could be wrong?

  • MattDuffy21 Matthew Duffy (@MattDuffy21) reported

    @ShawInfo @ShawTVWinnipeg Shaw, you're customer support is frustrating and poor. I urge you to improve same given the rates you charge.

  • Jasoniusminimus Jay Abdeljalil (@Jasoniusminimus) reported

    @Shawhelp Hi. Any idea of there is an issue in the Dundonald area? We’re trying to watch our streaming services and they’re all choppy and slow.

  • Valenti01600593 Valentina (@Valenti01600593) reported

    @FrustrationIsle @Shawhelp I understand how you feel I too was having this issue few days ago but thanks to @Recoverytech100 on Instagram he was the one who came to my aid the support was unable to help instead they auto responded to my complaint

  • NykonRs SSG_Nykon (@NykonRs) reported

    @Shawhelp @demonprophet Lmao. He has been bringing this issue to your attention for a while now. No one at this company gives two shits. Be real with youself

  • Vandoom_HS Nathan Van Doorn (@Vandoom_HS) reported

    @ZeegersTV @Diablo 2 months of this -Shaw family is worth 1.2B and can't even provide quality customer service. -Streamers like Zeegers who rely on the service don't deserve this quality. -It's forced postponement of a charity event. -This garbage is happening on a daily basis. Shame on @Shawhelp

  • dalebutterfield Dale Butterfield (@dalebutterfield) reported

    @Shawhelp service is down in Nelson BC. Is this being fixed soon?

  • mitchjwilliams Theonewolf (@mitchjwilliams) reported

    @Shawhelp Golden to Rossland outage