Shaw

Shaw Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 01/24/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • RuthKewlistmum Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @Shawhelp And, almost *every* site I go to, it tells me that the site is not secure because "this site does not support HTTPS" - even Shaw/Shaw Chat (which I just tried to access thru the link in your twitter profile).

  • TerryPettigrew1 Terry Pettigrew (@TerryPettigrew1) reported

    @Shawhelp If I'm at home and have WiFi Calling enabled no problem I can make and receive calls and texts. As soon as I go anywhere data stops working, I can't send/receive texts and I can't make calls. Things like Google Maps won't work, can't stream music, can't even dial 611.

  • craftandread Lisa Rempel (@craftandread) reported

    @Shawhelp Is there a problem in Winnipeg, MB with the internet?

  • sohpurr Soh (@sohpurr) reported

    @ShawInfo @GamingStadiumCS I have been tormented on Shaw Chat only to have an immature supervisor contact me. Your business model of multiple expiring promotions is shady and your internet service is shoddy. Shameful

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @Shawhelp - is the service down? I cannot log into MyShaw/Shaw.ca at all. Keeps saying "the site can't be reached/the connection was reset" no matter which way I try - on desktop, thru app, nada.

  • MorganChelsea Captain Morgan (@MorganChelsea) reported

    @Shawhelp Our outage isn’t even showing on your status page, and the “Good news! There aren’t any outages” message has been quite the slap in the face. Another part of town has techs working and they’ve only been out since this morning. What gives?

  • speck_2k B (@speck_2k) reported

    @Shawhelp switched to a new fancier pacakge with blue curve TV this week, nothing but issues....is the network down I have no cable but my internet is working fine!

  • jdgreen15 jeff green (@jdgreen15) reported

    @ShawInfo why is internet down all morning today?

  • Cormie613 Cormie (@Cormie613) reported

    @Shawhelp I’ve tried that every week since it happened, all they say is there’s an outage and then can’t do anything. Won’t send a tech or anything anymore

  • DianeMariePosts Diane Marie (@DianeMariePosts) reported

    Shaw (cable) gives airtime to Epoch Times. ET is garbage. Shaw should know better. @ShawInfo @EpochTimes