Shaw Outage Report in St. Albert, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in St. Albert come from postal codes T8N.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near St. Albert, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
||
| Edmonton |
TV | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Spruce Grove |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I don’t have a problem with Gmail
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoHank
(@Traderhankhill) reported
@dubelyew_one @ShawInfo They actually posted at 2:30pm today (problem resolved blah blah)… two hours later it all broke again and they put strike through on that post and reopened the outage. It’s legit going on day 5 now of no internet. I’ve lived in 6 Canadian provinces and never had this issue
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Shane V
(@Inline4photo) reported
@Shawhelp Service has been down for 10 days now Ranchlands area. Online Shaw CS telling me to just be patient. My WFH job is not as understanding. Might be unemployed soon, you guys hiring?
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Ken Cheung 🇨🇦
(@kencheungmd) reported
@Shawhelp Are you sure? There are some stations that come through without a problem at all. There has been no changes in my setup. This, as far as I know, has been a very stable setup. Nothing has been touched in over a year.
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Chance Harvie
(@chanceharvie) reported
@Shawhelp Ok. Thanks again Don. While the lack of service is frustrating, the fact you're communicating quickly helps to take the "edge" off and spares Shaw my wrath. All companies should take note that this is the proper way to serve your customers.
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Russel
(@RussBarden) reported
My God @Shawhelp has got to be the most useless company. 4 days no internet can't get tech out until next Sunday. What a bunch of baloney of a company. My be time to go back Can Com who actually tried to help more than "unplug and plug it in, wait we don't know what's wrong"
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hal 🇨🇦
(@grundil) reported
@Shawhelp I'm assuming that because you have 3 different issues going on around Calgary, my issue of intermittent internet (up down up down) is related to the other on going issues.
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Matt Hickey
(@MattPaulHickey) reported
@TraceyMWoy @Shawhelp Easy fix if you've got the option, change providers! Shaw has shown that they don't care to have your business.
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Danny O'Hearn
(@Danny_OHearn) reported
@MattPaulHickey @Shawhelp Sorry to hear that @ShawHelp didnt take my advice 2 days ago and let their field and call center tech support know to not try to connect new modems as a “fix” when service is not working well. Dissapponting.
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CryptoHank
(@Traderhankhill) reported
This all could have been prevented if @ShawInfo weee transparent in the issue. “Hey guys we have to do integrity digs… hey guys our fibre line is broken… hey guys we are upgrading equipment in the area” But instead they’ve been cryptic, and passive aggressive when contacted…
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BCSTG
(@beverage15) reported
@Shawhelp I’ve been working with your front line support with no success!! I work remote and need to get this working now!!! This is in relation to INC1062330….