Shaw

Shaw Outage Report in St. Albert, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St. Albert come from postal codes T8N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 01/25/2026 01:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

  • slav_metalurges slavo cech (@slav_metalurges) reported from Edmonton, Alberta

    @Waynthurson @Shawhelp First gen too slow. The phone it is.

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp BS..on phone with support and they cang figure it out after 30.mins

  • ShawnLo Shawn Logan (@ShawnLo) reported from Morinville, Alberta

    @Shawhelp seems there is an outage in Morinville no phone or internet service.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @Shawhelp It’s NOT WORKING ALL DAY!

  • autumnwhisperz Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • DickRichie14 Dick Richie (@DickRichie14) reported from Edmonton, Alberta

    WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp free range sucks tonight sound keeps cutting off & on why

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    @mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL

  • Skyeseeker Skyeseeker (@Skyeseeker) reported from Edmonton, Alberta

    @Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help

  • DickRichie14 Dick Richie (@DickRichie14) reported from Edmonton, Alberta

    WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No they told me via WWE Network Support Chat

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsTLC Terry L. Calveley (@ThisIsTLC) reported

    Dear @Shawhelp - can you please provide me with a phone # for shaw TV support. My 86-yr old mother is unable use your on-line support tools.

  • studingo Studingo (@studingo) reported

    @Shawhelp hasn’t been any updates in 3 hours about the outage in fort St. John. Bit ridiculous.

  • arieswriting Jennifer Samson (@arieswriting) reported

    @Shawhelp Hi, we just got Fibre+Gig and I'm seeing wifi speeds of 200mbps down/100 up. Is this normal on wifi? (Ethernet is 900/100).

  • GerryBrandt Gerry Brandt (@GerryBrandt) reported from Whitehorse, Yukon

    @ShawInfo outage in Yukon. No TV’s right now. Is there a service issue to be aware of. We have hockey fans that are pissed

  • habitguy007 Siddharth Jain (@habitguy007) reported

    @Shawhelp When are you going to help me?

  • TomiukCurtis Curtis Tomiuk (@TomiukCurtis) reported

    Hey @Shawhelp MORE ISSUES TONIGHT!! Terrible service lately

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp tv and internet are down in pg. Telus is calling us daily with no outages and faster speeds. What is the plan here? Hope telus catches on fire? Cant even watch the pvr because reasons.

  • TylorPedro Tylor (@TylorPedro) reported

    @ShawInfo you guys have the worst cable ever. I ou premium for this crap to drop in and out?

  • Nimhon Sam Nimchonok (@Nimhon) reported

    @Shawhelp Should would be nice to get things working. Sent a DM at 5am looking for help.

  • amfriesen AM Friesen (@amfriesen) reported

    @MsYouDoYou @Shawhelp been with them for 15+ years on internet & cable - when the price went above $100 a month, i negotiated being a 'long time' customer - signed up for their #shawmobile so can't change even if i wanted otherwise i'd have to get another mobile - been good for me