Shaw

Shaw Outage Report in St. Albert, Alberta

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The latest reports from users having issues in St. Albert come from postal codes T8N.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in St. Albert, Alberta 03/27/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Sturgeon.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaSt. Albert Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • RuthKewlistmum Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • Alfizzle18 Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta

    @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ViciousGamer_ Chantelle Marie Smith 💙 (@ViciousGamer_) reported from Kamloops, British Columbia

    @Shawhelp Hey there. Any word on Kamloops outages and/or interruptions? Internet and phone down at my work. Was happening yesterday afternoon as well. Thanks

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Literal months of terrible internet. The moment spring/summer came around I've been getting blackouts and slowdowns so bad that if I want to watch or do anything internet related I need to plan the download a day in advanced. Shaw is terrible.

  • Bruce_411 Bruce Wilton (@Bruce_411) reported

    @Shawhelp Your tech did NOT turn on the TV before he left, to double check his work...works! No @ShawDirect right after getting a new connection! DM asap; to fix your poor service (standards)

  • acks99 Matt (@acks99) reported

    @Shawhelp wifi dropping in and out in McKenzie Lake. Mostly down since 7am. Please help!

  • Olie_Van Olga Dziuban (@Olie_Van) reported

    @Shawhelp is there an outage at Langley? No Internet at 198ST & 96AVE

  • runbmcee Brook McDonnell (@runbmcee) reported

    @CTVCalgary @Dave_Dormer Our business internet by @ShawInfo is down because of this and the earliest they can send a tech is June 7th? The fire was at 7 hours ago. Fire/EMS can be here on the spot. But Shaw can’t get a tech to fulfill their contractual service obligations to us until June 7th? Joke.

  • Kelly_7790 Blair Kelly (@Kelly_7790) reported

    @Shawhelp Anybody home??? I spent several hours yesterday trying to resolve my Shaw issue with endless loops in self help, disconnected calls, chat windows that don't work, agents that focus more on account info than problem solving, only to get sorry, try again tomorrow. Today no response

  • b_courchesne VintageBobby (@b_courchesne) reported

    @revmacd @Shawhelp Having similar issues in Langley Meadows, no service

  • JamesieK JimmyK (@JamesieK) reported

    @ShawInfo There is an outage in Langley and you are not reporting it. Why is that, and when will it be fixed?

  • revmacd Steven MacDonald (@revmacd) reported

    @Shawhelp Is there a service outage in Walnut Grove right now?