Shaw Outage Report in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove, and Sturgeon.

City	Problem Type	Report Time
Edmonton	Internet	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Internet	2 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago
Edmonton	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 15 seconds ago from Edmonton, Alberta

  @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 3 minutes ago from Edmonton, Alberta

  For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

• 
  Lindsay MacDermott (@LMacDerm) reported 5 minutes ago from Edmonton, Alberta

  @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

• 
  ChazNYEG (@ChazNyeg) reported 6 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  A. Duncan (@ThisIsMeAt52) reported 7 minutes ago from Edmonton, Alberta

  @Shawhelp Hello. We seem to have lost several channels. Please help.

• 
  PapaLeits (@bruceleiter) reported 11 minutes ago from Edmonton, Alberta

  @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

• 
  Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 13 minutes ago from Edmonton, Alberta

  @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

• 
  John Muir (@muirjohn) reported 14 minutes ago from Edmonton, Alberta

  @TPHogan @Shawhelp lol see. The worst

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 27 minutes ago from Edmonton, Alberta

  I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

• 
  Donna McKinnon (@illustratedword) reported 40 minutes ago from Edmonton, Alberta

  @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

• 
  John Muir (@muirjohn) reported 41 minutes ago from Edmonton, Alberta

  @mylesbosch @Shawhelp Pretty poor customer service

• 
  Ronni Gordon (@Ronni__) reported 41 minutes ago from Edmonton, Alberta

  @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

• 
  Shaun Painter (@TheSirShaun) reported 47 minutes ago from Edmonton, Alberta

  @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

• 
  Ruth Kelly (@RuthKewlistmum) reported 53 minutes ago from St. Albert, Alberta

  @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

• 
  maria cristina (@sandwichdYEG) reported 55 minutes ago from Edmonton, Alberta

  @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

• 
  Floss Bosses (@yegFlossBosses) reported 55 minutes ago from Edmonton, Alberta

  Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

• 
  David Boles (@DavidJBoles) reported 56 minutes ago from Edmonton, Alberta

  @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 57 minutes ago from St. Albert, Alberta

  @Shawhelp I have wait time is long usually your support on Twitter is way faster

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 58 minutes ago from Edmonton, Alberta

  @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

• 
  Chris LaBossiere 🚠 (@ChrisLaBossiere) reported 60 minutes ago from Edmonton, Alberta

  @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 K-BoB 🍕-FrEeDuMb!🇨🇦 (@danketch69) reported 19 seconds ago

  @Shawhelp Yeah… your link just takes me to a web link, and I don’t use Twitter in browser. So I’ll say it here, @ShawInfo slows down and destabilizes their existing customers to get them to upgrade to new “more reliable” service. #ShawCanada #ShawInternet

• 
  DaygeeDr (@DaygeeDr) reported 59 seconds ago

  @Shawhelp I have just received a very horrible experience from your team. Unfortunately, I am going to have to file a complaint to CRTC for what I have just experienced from you guys.

• 
  TheMike (@TheMike_04) reported 12 minutes ago

  @ShawInfo TV commercial for faster internet service with the scaring old Jewish? man terrorizing a black family with an old white lady maid is confusing. What does it mean please??

• 
  KingKing (@KingKingg90) reported 13 minutes ago

  @Shawhelp can you PLEASE update your bluecurve tv app, to run on the Chromecast with Google TV? It took way to long to add chromecast support alone, I cannot keep explaining over and over why YOUR app development is so slow. Please, keep up to date with things.

• 
  scottmadison (@scottmadison) reported 14 minutes ago

  @Shawhelp Is there an outage in red deer right now?

• 
  Cayleb (@FRAPnation) reported 14 minutes ago

  @Shawhelp in mission bc, my Ethernet and wifi is dropping every couple of minutes and it says it’s having trouble with the dns server any info

• 
  Tyler (@TMHellard) reported 18 minutes ago

  @Shawhelp I’ve been trying to get help here and through your chat service for a few hours

• 
  Mike (@Hotdiggitidog) reported 24 minutes ago

  @Shawhelp Shaw is down in Langford BC dont waist time calling Shaw

• 
  🇺🇦🌻 Nikki LEFTOVERS Moody 🇺🇦🌻 (@MissNikkiDotCom) reported 25 minutes ago

  @Shawhelp is there any issues happening in Maple Ridge right now?

• 
  BestCorner.ca (@BestCornerCa) reported 29 minutes ago

  I am about 10 years with #Shaw internet, paying about $67CAD/month for internet 10. @Novusnow came to our building offering $40CAD/month for internet 100. I called Shaw service asking for a competitive offer. They are not interested, and are fine me to quit. @ShawInfo @Shawhelp