Shaw outages and service status in St. Albert, Alberta

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Albert, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, and Sturgeon.

City	Problem Type	Report Time
Edmonton	TV	1 day ago
Edmonton	Internet	1 day ago
Edmonton	Internet	2 days ago
Edmonton	Internet	4 days ago
Edmonton	Wi-fi	4 days ago
Edmonton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 11 minutes ago from St. Albert, Alberta

  @Shawhelp I have wait time is long usually your support on Twitter is way faster

• 
  Leslie Bush (@lesoteric) reported 14 minutes ago from Edmonton, Alberta

  another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

• 
  Ronni Gordon (@Ronni__) reported 16 minutes ago from Edmonton, Alberta

  @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

• 
  ChazNYEG (@ChazNyeg) reported 20 minutes ago from Edmonton, Alberta

  @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

• 
  Ben (@BenAngus) reported 20 minutes ago from Edmonton, Alberta

  For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 21 minutes ago from St. Albert, Alberta

  @Shawhelp Well this sucks

• 
  ***** (@WillyGrant) reported 24 minutes ago from Edmonton, Alberta

  @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?

• 
  Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported 29 minutes ago from Edmonton, Alberta

  @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

• 
  Chris (@patsnation0917) reported 32 minutes ago from Edmonton, Alberta

  @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

• 
  DaveCarels (@DaveCarels) reported 39 minutes ago from Edmonton, Alberta

  @Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks

• 
  Leslie Bush (@lesoteric) reported 47 minutes ago from Edmonton, Alberta

  been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT

• 
  Leslie Bush (@lesoteric) reported 48 minutes ago from Edmonton, Alberta

  "hopefully fourth time is a charm!" great service from @Shawhelp

• 
  𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported 50 minutes ago from St. Albert, Alberta

  @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

• 
  #FreePalestine (@Harleydadd) reported 51 minutes ago from Spruce Grove, Alberta

  @Shawhelp internet down again in @citysprucegrove It's almost daily lately

• 
  Jonny (@jonnyjazzno) reported 52 minutes ago from Edmonton, Alberta

  @Shawhelp Hey! I just sent a DM about my internet down

• 
  doormouse (@GehlD) reported 54 minutes ago from Edmonton, Alberta

  @Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad

• 
  a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported 54 minutes ago from Edmonton, Alberta

  Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺

• 
  Ruth Kelly (@RuthKewlistmum) reported 55 minutes ago from St. Albert, Alberta

  @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

• 
  Chris LaBossiere (@ChrisLaBossiere) reported 57 minutes ago from Edmonton, Alberta

  After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

• 
  #FreePalestine (@Harleydadd) reported 58 minutes ago from Spruce Grove, Alberta

  Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanessa (@Noosiekins) reported 2 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  always smile 🇨🇦 (@cari_goncalves) reported 2 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Rick Alsop (@RickAlsop) reported 7 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Tyler ❄☕☃ (@Valomir) reported 7 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Jasmine Kaur G (@jgarcha) reported 8 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  'Nucknation (@surrey1111) reported 9 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Rick Alsop (@RickAlsop) reported 10 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Rick Alsop (@RickAlsop) reported 11 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  Trina M. Lee (@TrinaMLee) reported 15 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 15 minutes ago

  @Shawhelp Yeah doesn't help with work. Seriously frustrating!