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Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Port Coquitlam come from postal codes V3B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

CityProblem TypeReport Time
Pitt Meadows Wi-fi 2 days ago
Surrey Internet 2 days ago
Coquitlam Internet 3 days ago
Port Coquitlam E-mail 5 days ago
Surrey Internet 5 days ago
Surrey Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • ManpreetSuhi
    Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • AHMED__1095
    Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

  • randomdh
    Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • ls69360
    Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • MyrtleCypress55
    Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • fedex182
    Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • singh_sp
    colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • AshleyBurr_
    Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • MasterXSY
    Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • ItsTylerG_
    Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • PhilRidinBikes
    Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • YouTravel
    Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia

    Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

  • ItsTylerG_
    Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • andrewcook
    Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • stampsfaninsask
    Robert Greer (moderna x2 fully vaxxed) (@stampsfaninsask) reported

    @natebannerman @Shawhelp That’s just horrible

  • DavidTheHuman
    David_the_human (@DavidTheHuman) reported

    @Shawhelp hi. Is service down in Evanston area of NW Calgary?

  • ZanaZeni
    Zana (@ZanaZeni) reported

    @Shawhelp No internet for over 24 hrs, 3 Shaw vans showed up yesterday, did nothing but leave the neighborhood cable box open/exposed..tech support etc doesn't seem to know what is happening, technician visit was cancelled without notifying us, Help?

  • rachelrutledg16
    rachel rutledge (@rachelrutledg16) reported

    @Shawhelp shaw guy was working on something here now downstairs service is messed up tried to tell him and he was very rude thinking about switching to telus

  • TanyaCallaway1
    Tanya Callaway 🇨🇦 (@TanyaCallaway1) reported

    @Shawhelp Not all good - went down again. 😢

  • lyndalerun
    Chuck Duboff (@lyndalerun) reported

    @ShawInfo Shut Fox down for their misinformation commentary

  • TanyaCallaway1
    Tanya Callaway 🇨🇦 (@TanyaCallaway1) reported

    @Shawhelp I reported it and the gentleman I spoke to said it was all the streets I listed. He was putting in a support request. It just came back on. We are all good again!

  • oldmansieve
    Lindsay Sievewright (@oldmansieve) reported

    Dear @Shawhelp We pay a lot of money for service and the service lately is terrible. I will be calling in to complain but I also want others to know. I am getting tired of this and am potentially looking to switch to something more reliable

  • Eugenie_dy
    Eugénie (@Eugenie_dy) reported

    @Shawhelp Thanks. I called the customer service and I got an answer.

  • keslertoburrows
    𝑳𝒊𝒔𝒂✨ (@keslertoburrows) reported

    @Shawhelp are you guys down?? Don’t have wifi, keep putting in our pw and it keeps saying incorrect which is impossible cause no one knows how to change it