Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 01/17/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Surrey, Port Coquitlam, Coquitlam, Langley, New Westminster, Coquitlam, Maple Ridge, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaBurnaby TV
CanadaSurrey Internet
CanadaPort Coquitlam Internet
CanadaVancouver Total Blackout

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonTweet7889 Jason Grierson (@JasonTweet7889) reported

    @Shawhelp is it possible to not use this horrid app to change settings in my modem like port forwarding. If someone needs to port forward something how is it better to click 3 things in an app instead of the modem gui?

  • michael_anders Michael Anders (@michael_anders) reported

    @MasonDrm Yeah; I’m pissed. This is garbage that they hype it and it’s not actually on!! @Shawhelp @HISTORY what is going on? When is the premier actually on???

  • djice8000 🖕 (@djice8000) reported

    @Shawhelp so I raise my Internet to 1gbps speeds and now I get maybe 500 to 700mbps .so if I lower it down to 300 will say ,will I accually get the speeds I pay for ?

  • rakramer79 AK (@rakramer79) reported

    @Shawhelp hey guys it looks like the 4K channels are frozen? Both TSN and Sportsnet appear to be stuck (you can hear audio but no video) Reset my box but didn’t help.

  • michael_anders Michael Anders (@michael_anders) reported

    @Humbledore You missed the chance to cancel @Shawhelp and sign on with @TELUS - I’m so mad

  • uYnoskcaJ Noskcaj (@uYnoskcaJ) reported

    @Shawhelp Internet is intermittently cutting on and off. Is there an issue in the Greater Vancouver area?

  • StayCal20699501 𝕊𝕥𝕒𝕪 ℂ𝕒𝕝𝕞 (@StayCal20699501) reported

    @Shawhelp well over twenty minutes and the only thing Shaw help did was send me a link to a chat where I was the only one there. This seems to be how Shaw Help works now because this is what has happened the past three times I tried to get help. Good luck if you need help.

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp just curious if Shaw as issuse with @Sportsnet feed for the last 4 day my tv has pixel issues when watch my sports all other ch are ok just that one.I’ve done all reset requirements all of them and nothing it’s still doing it and it annoying

  • bassman_andy AndyO (@bassman_andy) reported

    @ShawInfo Just read your twit feed, you seem to be more interested in giving reliable internet than reliable cable. Too bad.

  • BobSmit15483973 Bob Smith (@BobSmit15483973) reported

    @Shawhelp My Dad has dementia. Says was told Shaw would not send out tech 2nd time. He went elsewhere but never cancelled service, then threw the equipment out. He is not thinking right. Shaw wants $1,400. I called to negotiate something reasonable. You have no heart.