Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Port Coquitlam, Surrey, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	12 hours ago
Port Coquitlam	E-mail	2 days ago
Surrey	Internet	3 days ago
Surrey	Internet	4 days ago
Burnaby	Internet	4 days ago
Surrey	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Dominic Therrien (@dotherrien) reported 3 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 7 minutes ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  IndoHoops Canada (@IndoHoops) reported 17 minutes ago from Surrey, British Columbia

  Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 18 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 23 minutes ago from Surrey, British Columbia

  Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

• 
  Brad Thiessen (@Zharphyn) reported 23 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Rosario (@DekeyPetey40) reported 24 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Diana Black (@italianinvan) reported 31 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 40 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 43 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Conrad Au (@ConradAu) reported 43 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  TylerG (@ItsTylerG_) reported 44 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 45 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  Diana Black (@italianinvan) reported 45 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 49 minutes ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  RAVI PATEL (@ravikanji) reported 50 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Pattycakes🍰 (@patricklabelle7) reported 51 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Diana Black (@italianinvan) reported 51 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Poppy (@PickledGingerBC) reported 53 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Sonny Sahi (@SSAHI80) reported 60 minutes ago from Surrey, British Columbia

  @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimbo (@TherealBapu) reported 6 minutes ago

  @Shawhelp Do you not see an issue here. Telling someone our bad isn’t a way to fix things. Your in customer service.

• 
  Simon Lolliot (@simonlolliot) reported 8 minutes ago

  @Shawhelp Thanks for the reply! I've tried all of those. The internet just seems to cut out for 10min and then start up again. Both wifi and plugging directly into the router. No outages reported in my area (UBC) and no previous issues either

• 
  Jimbo (@TherealBapu) reported 10 minutes ago

  @Shawhelp What why would I need support now. The system came back on this morning. I am just wondering how is that you guys don’t tell your employees that we’re having a system shut down. Had I not checked to see this I would probably still be working on my cable box trying to fix it.

• 
  Suhas 🇮🇳 (@SuhasSamuel) reported 14 minutes ago

  @Shawhelp is there any report on internet outage in 3rd avenue north , Saskatoon area ? i am facing the issue since last night.

• 
  Ron (@ronyatco) reported 14 minutes ago

  @Shawhelp hi there, any reports of internet outage in New Westminster Queensborough area?

• 
  Cam Johnston (@CamMakoJ) reported 16 minutes ago

  @Shawhelp @kevinborst I would hope so i got some pro-rated fees when i had an outage before!!!

• 
  Busayo Ojo (@bobuszee) reported 19 minutes ago

  @Shawhelp How convenient to say your support team will reach our to me to fix issues on your network but no ETA. 24hrs downtime still no call. Your #CustomerExperience sucks

• 
  Marcus (@majs0201) reported 19 minutes ago

  @Shawhelp should probably shut down in the entire country, their service and coverage is just outstandingly ******

• 
  Jimbo (@TherealBapu) reported 22 minutes ago

  @Shawhelp Hey I did use that service last night after 45 minutes I asked the rep if there was the service outage throughout the system 5 minutes later they said yes. How ******** do the reps not know there is an outage. What a ****** joke of customer service. This is customer service.

• 
  Shannon Czemeres (@czemeres) reported 30 minutes ago

  @kel_varn @Shawhelp Iam getting this error right now. Is there a fix coming for this on the Shaw app??