Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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The latest reports from users having issues in Port Coquitlam come from postal codes V3B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, New Westminster, Burnaby, Port Coquitlam, Coquitlam, Langley, Coquitlam, Maple Ridge, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Surrey |
Internet | |
| New Westminster |
TV | |
| Vancouver |
Internet | |
| New Westminster |
Internet | |
| Burnaby |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
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Jas bindra
(@officialMrJasB) reported
from
Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Marc Nolet
(@fedex182) reported
from
Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Huh
(@Offroutetom) reported
@Shawhelp My mother is 83, with Alzheimer's. Her 2019 net income was 20,028. Without access to senior aid programs like day homes, longterm care, social programs, etc... mostly stuck at home due to Covid. Can she please get help with her Shaw internet to make it more affordable?
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Greg Nicholson
(@Gregeezer) reported
@Shawhelp I realize you’re likely a bot, but was merely pointing out that under locations for service outages in Saskatchewan it says “Alberta, Moosejaw (sic) and Swift Current”. Channel refresh is currently unproductive.
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BsE
(@mywurst) reported
@Shawhelp cable is still out in the Bridlewood area - channels are showing “not authorized” - any updates on when service will be restored?
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Thing 1 🇨🇦🏴🇭🇺
(@Jaytriks) reported
@Shawhelp I don’t have any tv channels this morning. Can you help?
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Shaggy Nottingham
(@muppetsachs) reported
@Shawhelp My TV channels haven’t been working since last night in Calgary. Are you having issues?
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Douglas D. Swift
(@SwiftySr) reported
@ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say
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Cathy
(@cathylynn64) reported
@Shawhelp Didn't work Al and chat support is ignoring me. Over 2 hours waiting
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YYCYaThere
(@YYCYaThere) reported
@nenshi Shaw needs to step up their game ... there are always connection issues...waiting eagerly for Telus to come to our area @Shawhelp
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Stanford Dsilva
(@StanfordDsilva) reported
@Shawhelp I’ve been unable to connect to my internet since this morning and have been trying to get technical support but have been waiting for 2 hours now. I’m unable to work today because of this. Can you please help?
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Mike Hermary
(@mikehermary) reported
@Shawhelp Thanks. I am looking into it now. On a different note, your website is not working on my iPhone XS running iOS 14.4. Nothing can be tapped and some images are not loading. I tested it in Safari and Brave.