Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Port Coquitlam, Surrey, Burnaby, Coquitlam, Coquitlam, Maple Ridge, Langley, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Port Coquitlam	E-mail	1 day ago
Surrey	Internet	2 days ago
Surrey	Internet	3 days ago
Burnaby	Internet	3 days ago
Surrey	Internet	5 days ago
Surrey	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Greg McDonald🇨🇦 (@5150GmacSays) reported 1 minute ago from Langley, British Columbia

  @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

• 
  Roland van Kaauwen (@DaddyR69) reported 5 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

• 
  AdrianC (@Vancity_AC) reported 7 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Roland van Kaauwen (@DaddyR69) reported 8 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Rob Grey (@rgrey1) reported 9 minutes ago from Burnaby, British Columbia

  @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

• 
  mike blackmon (@MikeyBlackmon) reported 9 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Chris Falskow (@falskow) reported 11 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Mariano D (@marianodss) reported 17 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Vic (@vicvirk) reported 17 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Chris Falskow (@falskow) reported 17 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Tracy ترايسي (@tracyglennYVR) reported 23 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Fabricio Mengo (@fmengo) reported 24 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Steve Tripp (@StevenCTripp) reported 30 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  macaroni in a pot (@jooooodooolp) reported 34 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Ben (@bguanzon) reported 37 minutes ago from Surrey, British Columbia

  @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

• 
  Fabricio Mengo (@fmengo) reported 39 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Roland van Kaauwen (@DaddyR69) reported 41 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  BdblE (@MsYouDoYou) reported 49 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Chad Rissanen (@chadrissanen) reported 53 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 58 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B T (@BT06918970) reported 5 minutes ago

  @Shawhelp lame. Another internet outage in the NW Nolan Hill. Second time in consecutive months. Good thing it's the evening and not during work hours. Makes working from home impossible

• 
  Dan D. (@fakewindow) reported 7 minutes ago

  Since then, I NEVER use my phone for 2-step verification. @Shawhelp

• 
  daniel gibson (@AntiVenom42420) reported 8 minutes ago

  @TELUSsupport I just got disconnected again while waiting on hold for technical support to figure out why I have no internet all day. If I get disconnected while on hold again I will be cancelling my acount tomorrow and switching to @ShawInfo

• 
  Ace (@sxrvefn) reported 13 minutes ago

  @Shawhelp I've already talked to your two of your associates Darren nothing works. My friends with Shaw are having the same problems but the ones MTS have 0 issues. Please fix your internet servers

• 
  W L-Mo (@WillMorr1) reported 14 minutes ago from Transcona, Manitoba

  @Shawhelp Somehow you have ported my brother's home Shaw phone to someone on Telus in error or someone stole it. How does this even happen and why would you think that he is responsible to fix it?

• 
  Zander Vieira (@VieiraZander) reported 19 minutes ago

  @ShawInfo You guys say but the customer never get!!! Are sure?!!!

• 
  Jeff Vickers (@JeffInVanBC) reported 26 minutes ago

  I can't believe how horrible a company @Shawhelp has become since @Rogers took over. They have totally destroyed their business relationship with me. I guess loyalty means mouthing to these companies. Hopefully @TELUS can do better.

• 
  bob beddow (@bobbeddowcomic) reported 28 minutes ago

  @Bell @Shawhelp After 18 years as a loyal #bellmobile customer, I made a move. The same #service now costs $150 per month less, and I got better cable and internet. @bell #CustomerSupport would do nothing try to keep me as a customer. I'll let you know how it goes.

• 
  daniel gibson (@AntiVenom42420) reported 28 minutes ago

  @TELUSsupport pay for services and getting no service. Getting disconnected from you suport phone survice is making switching to @ShawInfo ever more tempting that's for sure

• 
  Luke Filipowicz (@LukeFilipowicz) reported 32 minutes ago

  Hey @Shawhelp, Internet has been down for over an hour now. Any help would be appreciated!