Shaw outages and service status in Port Coquitlam, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Port Coquitlam, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 14, 4:59 AM EDT.
- Internet (60%)
- E-mail (13%)
- Wi-fi (13%)
- Total Blackout (10%)
- TV (3%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Port Moody, Burnaby, Langley, Maple Ridge, Coquitlam, New Westminster, and Anmore.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 2 days ago |
|
Surrey
|
Internet | 3 days ago |
|
Port Moody
|
Internet | 4 days ago |
|
Surrey
|
Internet | 4 days ago |
|
Surrey
|
Internet | 4 days ago |
|
Surrey
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
11 recent signals
1 recent signals
1 recent signals
Community Discussion
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Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British ColumbiaPleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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west coast homo (@jowdoof) reported from Burnaby, British Columbia@Shawhelp hi i need to know it theres outage in my area?
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Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia@Shawhelp Many problems with television reception . All day.
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Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia@Shawhelp Please fix it soon.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Jas bindra (@officialMrJasB) reported from Surrey, British Columbia@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia@Shawhelp Surrey wifi seems to be completely down just heads up
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Marc Nolet (@fedex182) reported from Coquitlam, British Columbia@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
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Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Ursula Maxwell Travels (@YouTravel) reported from Surrey, British ColumbiaWhy do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
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Parker (@parkerspucks) reported from Surrey, British Columbia@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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Ugabug (@MaryPChipman) reported@Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.
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Matthew Johnson (@McJohnson922) reported@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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Tyler ❄☕☃ (@Valomir) reported@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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Hexadus (@Mr_Hexadus) reported(Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...
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Anne (@anelame) reported@Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness