Shaw outages and service status in Port Coquitlam, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	19 hours ago
Coquitlam	TV	21 hours ago
Surrey	Wi-fi	23 hours ago
Anmore	Internet	2 days ago
Surrey	Internet	2 days ago
Surrey	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Tracy ترايسي (@tracyglennYVR) reported 7 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 9 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  Roland van Kaauwen (@DaddyR69) reported 16 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Fabricio Mengo (@fmengo) reported 18 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Fabricio Mengo (@fmengo) reported 19 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Tyler, The Creator (@ItsTylerG_) reported 21 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Roland van Kaauwen (@DaddyR69) reported 27 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  BdblE (@MsYouDoYou) reported 35 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Ben (@bguanzon) reported 36 minutes ago from Surrey, British Columbia

  @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

• 
  Steve Tripp (@StevenCTripp) reported 39 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Tyler, The Creator (@ItsTylerG_) reported 39 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Ursula Maxwell Travels (@YouTravel) reported 41 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  Roland van Kaauwen (@DaddyR69) reported 42 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

• 
  Leandro Santos (@ls69360) reported 42 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  macaroni in a pot (@jooooodooolp) reported 43 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  mike blackmon (@MikeyBlackmon) reported 44 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  AdrianC (@Vancity_AC) reported 44 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Chad Rissanen (@chadrissanen) reported 50 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Don Hoglund (@randomdh) reported 52 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  shea (@sheaC_3) reported 59 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Proctor (@Proctogon) reported 5 minutes ago

  Hey @Shawhelp you need to get your legs moving and pedal faster! My internet is BS as usual. I have a new modem from you and did your usual unplug/plug in, high level of service advice… what next? Our history is not good.

• 
  Michael Rowland (@MJRprogrammer) reported 6 minutes ago

  @Shawhelp I'm glad somebody is working on it, but it is getting difficult to do my work with an hours long outage during the work day.

• 
  Akbar Nurlybayev (@atkabai) reported 9 minutes ago

  @Shawhelp Is there an Internet outage in west Calgary? The blue curve says yes, but status page says all clear.

• 
  Sheri MacDonald (@sherilaine) reported 13 minutes ago

  @Shawhelp any known issues in Invermere for Internet?

• 
  Ian Seggie 🇺🇦 (@IanSeggie) reported 14 minutes ago

  To @Shawhelp Customers in #ymm: Issues in area causing degraded services. Techs are working to resolve as soon as possible. No estimated time of resolution only showing in progress. This will cause slow speeds and intermittent connection issues. #rmwb

• 
  Adrienne Anderson (@World_Travlr) reported 17 minutes ago

  @Shawhelp hey yo! can I change services on line (add internet and a few channels to current acct) to start on a specific date? or do i need to call? service currently paid for by landlord but not after May 1

• 
  Michael Kobinski 🇨🇦 🇺🇦 (@superkobi707) reported 24 minutes ago

  @Shawhelp TV signal is down in Sault Ste Marie. Do you have an idea on how long? Internet and phone are still working.

• 
  Anette Kimber (@anettekimber) reported 25 minutes ago

  @shawinfo My internet has been down for over 30 minutes. Uptown New Westminster. Help!

• 
  Max Frank (@mac_franc_) reported 25 minutes ago from Winnipeg, Manitoba

  @Shawhelp 222 osborne street north. behind the pink flamingo vape shop. under the black awning in the parking lot you will find us. come here and fix the internet please

• 
  W L-Mo (@WillMorr1) reported 26 minutes ago

  @Shawhelp Is there an outage in Winnipeg? Bluecurve tv is down and modem light is currently red.