Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	2 days ago
Surrey	Internet	2 days ago
Coquitlam	Internet	3 days ago
Port Coquitlam	E-mail	5 days ago
Surrey	Internet	5 days ago
Surrey	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Manpreet Suhi (@ManpreetSuhi) reported 9 seconds ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Muji (@AHMED__1095) reported 3 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  Don Hoglund (@randomdh) reported 5 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Leandro Santos (@ls69360) reported 5 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  RitchWorld (@RitchWorld) reported 10 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 10 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

• 
  Marc Nolet (@fedex182) reported 11 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  colored pencil (@singh_sp) reported 14 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  Ashley Burr (@AshleyBurr_) reported 22 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 34 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  Tyler, The Creator (@ItsTylerG_) reported 34 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 36 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

• 
  Ursula Maxwell Travels (@YouTravel) reported 40 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  Tyler, The Creator (@ItsTylerG_) reported 42 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 45 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  RitchWorld (@RitchWorld) reported 49 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  BdblE (@MsYouDoYou) reported 49 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  Andrew Cook (@andrewcook) reported 50 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  BdblE (@MsYouDoYou) reported 54 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Greer (moderna x2 fully vaxxed) (@stampsfaninsask) reported 3 minutes ago

  @natebannerman @Shawhelp That’s just horrible

• 
  David_the_human (@DavidTheHuman) reported 3 minutes ago

  @Shawhelp hi. Is service down in Evanston area of NW Calgary?

• 
  Zana (@ZanaZeni) reported 4 minutes ago

  @Shawhelp No internet for over 24 hrs, 3 Shaw vans showed up yesterday, did nothing but leave the neighborhood cable box open/exposed..tech support etc doesn't seem to know what is happening, technician visit was cancelled without notifying us, Help?

• 
  rachel rutledge (@rachelrutledg16) reported 7 minutes ago

  @Shawhelp shaw guy was working on something here now downstairs service is messed up tried to tell him and he was very rude thinking about switching to telus

• 
  Tanya Callaway 🇨🇦 (@TanyaCallaway1) reported 10 minutes ago

  @Shawhelp Not all good - went down again. 😢

• 
  Chuck Duboff (@lyndalerun) reported 16 minutes ago

  @ShawInfo Shut Fox down for their misinformation commentary

• 
  Tanya Callaway 🇨🇦 (@TanyaCallaway1) reported 18 minutes ago

  @Shawhelp I reported it and the gentleman I spoke to said it was all the streets I listed. He was putting in a support request. It just came back on. We are all good again!

• 
  Lindsay Sievewright (@oldmansieve) reported 19 minutes ago

  Dear @Shawhelp We pay a lot of money for service and the service lately is terrible. I will be calling in to complain but I also want others to know. I am getting tired of this and am potentially looking to switch to something more reliable

• 
  Eugénie (@Eugenie_dy) reported 20 minutes ago

  @Shawhelp Thanks. I called the customer service and I got an answer.

• 
  𝑳𝒊𝒔𝒂✨ (@keslertoburrows) reported 24 minutes ago

  @Shawhelp are you guys down?? Don’t have wifi, keep putting in our pw and it keeps saying incorrect which is impossible cause no one knows how to change it