Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	16 hours ago
Surrey	Internet	1 day ago
Coquitlam	Internet	2 days ago
Port Coquitlam	E-mail	4 days ago
Surrey	Internet	4 days ago
Surrey	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  TylerG (@ItsTylerG_) reported 2 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Pattycakes🍰 (@patricklabelle7) reported 3 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 5 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Alice, The Alice (@AliceTheAlice1) reported 5 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Diana Black (@italianinvan) reported 10 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 10 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  Alice, The Alice (@AliceTheAlice1) reported 13 minutes ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

• 
  Diana Black (@italianinvan) reported 16 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Poppy (@PickledGingerBC) reported 27 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 28 minutes ago from Surrey, British Columbia

  Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 28 minutes ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  Christopher Scott (@ChrisCScott) reported 42 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  America's ass (@CptManYak) reported 44 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  Conrad Au (@ConradAu) reported 47 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  Johnson (@Schmidt_show) reported 48 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  IndoHoops Canada (@IndoHoops) reported 48 minutes ago from Surrey, British Columbia

  Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 49 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 54 minutes ago from Surrey, British Columbia

  @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

• 
  Brad Thiessen (@Zharphyn) reported 56 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Diana Black (@italianinvan) reported 57 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kylie Vanloo (@kiddles19) reported 4 minutes ago

  @Shawhelp is service in Calgary down? Been 25 min of no service

• 
  George Hansen (@Gstylez9) reported 5 minutes ago

  @Shawhelp no internet no TV for 20 mins. Is service down?

• 
  sarah (@sbyerss) reported 7 minutes ago

  @Shawhelp My blue curve box is plugged in and there are no lights on. I’ve unplugged it and reset it from my app… but nothing? Help.

• 
  HoopsfanAB (@ydfished) reported 9 minutes ago

  @Shawhelp channel 206 /cbs east has disappeared from the guide entirely in #yeg. Wtf? There’s an nfl game supposed to be there to make it worse

• 
  mixdkins (@mixdkins) reported 12 minutes ago

  Anyone else having issues with shaw oilers feed??? Keeps cutting out. Tried sportsnet and cbc. #yeg @Shawhelp

• 
  Robert Slade (@rslade) reported 13 minutes ago

  As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

• 
  i’m kristina, & i have zero chill (@zerochilllll) reported 17 minutes ago

  4th @ShawInfo tech is here since mid-August and he can’t get any modem or cable to work. We pay ~$250/month for the highest cable+internet and still have BAD wifi (if at all) and it’s beyond frustrating. Plus, when I call, tech support says it’s my fault! 😤

• 
  Evan Lloyd (@EvanLloyd183) reported 19 minutes ago

  @Shawhelp Are the people at Shaw gonna give us any info about when the internet may go back up, nobody cares about your stupid live updates

• 
  Paul Bae (@MrPaulBae) reported 21 minutes ago

  @Shawhelp How do I report excellent customer service? "Daniel SV70" just walked me through a tech issue via online chat and when we ended there was no review option to let his manager know he rocked it. Can you please pass it on?

• 
  Nathan West (@NathanLW) reported 22 minutes ago

  @Shawhelp Netflix app not working through bluecurve, what’s going on. Keeps booting me out.