Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 12/31/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Langley, Burnaby, Coquitlam, New Westminster, Port Coquitlam, Maple Ridge, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver E-mail
CanadaSurrey Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • StevenCTripp Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • steveepic780 Steve Lamouche (@steveepic780) reported

    @Shawhelp Your service costs way too much money for disruptive maintenance outages.

  • hotcomm8 ǝᴉzuǝʞɔɐW uosɐſ ™ (@hotcomm8) reported

    The hoops one has to jump through to cancel cable and telephone for a loved one that is dying and in hospice care. Shame on you @Shawhelp @shawinfo Your customer service rep. discussing their own history with cancer was an added #disgraceful , cherry on top. #Shawcable

  • AdestiasRevolt Adrestia (@AdestiasRevolt) reported

    @Shawhelp Your equipment ******* sucks but I'm forced to use and **** your bunny

  • JeffreyFDunn Dr. Imaginer (@JeffreyFDunn) reported

    @Shawhelp The olympic channel often has problems with the signal breaking up. This has been going on for days. W of Calgary. Any known problems?

  • RiverCate RiverCate 👁❤️🇨🇦 (@RiverCate) reported

    @Shawhelp @cable_shaw COME ON! I pay a lot money for your services every month. Cable is sticky and shows keep freezing. WHEN will you fix it? I’m in Winnipeg.

  • judylaine Judy Kucharuk (@judylaine) reported

    @Shawhelp looks like internet down in Dawson Creek, BC. Any updates on the outage?

  • 30somethingyeg Brad Wack (@30somethingyeg) reported

    @Shawhelp why will my Shaw blue curve app not work when I hook it up to an HDMI adapter from my iPad to tv. I pay for the service? Does not make sense

  • atryingwoman atryingwoman (@atryingwoman) reported

    @ShawInfo @Shawhelp I hate telus But your internet might send me back to them. I get disconnected multiple times a week or even day. Yes I called customer service and turning on and off the router/restarting gateway can help. But surely I shouldn't have to do this every week?

  • GlobetrotterYvr globetrotterYVR (@GlobetrotterYvr) reported

    @Shawhelp what is the status of internet not working in Langley. It’s been 2 days without service!!!

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp shaw support getting slower and slower and slower all the time. It's almost like tech support doesn't know where they are doing 30 min to change a password 1 password