Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 03/31/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Burnaby, Coquitlam, Coquitlam, Maple Ridge, Langley, New Westminster, Port Moody, Port Coquitlam and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaSurrey Internet
CanadaSurrey Internet

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • officialMrJasB Jas bindra (@officialMrJasB) reported from Surrey, British Columbia

    @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • satanic__panic Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia

    @Shawhelp Surrey wifi seems to be completely down just heads up

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NateWatts44 Nathaniel Watts (@NateWatts44) reported

    @Shawhelp hey Shaw help! My pc can’t connect to the internet, but my wifi works, are you able to help?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp @abhisheksfdc Shaw literally pays a whole department to either redirect people to it's help website or tell them to unplug and replug in their poorly made modems. They do this because it's cheaper than actually supplying a decent internet connection

  • rocko_ca Trev (@rocko_ca) reported

    @jodyvance @ShawDirect That sucks , I have a modem I need to ship back to @Shawhelp , bet ya I could have shipped it to you faster .

  • z0rkzer0 zork zero (@z0rkzer0) reported

    @Shawhelp TV outage not posted on your support site

  • z0rkzer0 zork zero (@z0rkzer0) reported

    @Shawhelp Outage in Saskatoon EAST not posted on support site

  • EdWhittingham Ed Whittingham (@EdWhittingham) reported

    @Shawhelp Been there, done that, you sent out same contractor for the 4th time who can't fix the actual problem - the neighbourhood line.

  • MajorTrauma Major Trauma (@MajorTrauma) reported

    @Shawhelp What is happening in West Vancouver? Some of our boxes are working, but most aren't. Also, when calling your support line the auto message keeps saying all Shaw departments are closed.

  • TheOtherNiki Niki (@TheOtherNiki) reported

    @Shawhelp Lol. It will have been a full year next week that I've been dealing with the same ongoing internet issue. Doubt you can fix it in a DM.

  • greatest_asshat sincerelyours (@greatest_asshat) reported

    Maybe CableCo hustle is to see if they can get people to pay early and then earn interest on the early payments. Sending out bills in advance of service being rendered then sending text payment alerts should be shut down. Very scammy. @CRTCeng @ShawInfo @AboutRogers

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @Shawhelp I’ve ordered a shaw on demand and now my Tv is blank. Help!!