Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3B and V3C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 02/02/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (47%)

    Internet (47%)

  2. E-mail (19%)

    E-mail (19%)

  3. TV (15%)

    TV (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Wi-fi (8%)

    Wi-fi (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: New Westminster, Surrey, Vancouver, Burnaby, Pitt Meadows, Coquitlam, Port Coquitlam, Maple Ridge, Langley, Delta and Port Moody.

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City Problem Type Report Time
CanadaNew Westminster Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaSurrey Wi-fi
CanadaSurrey Total Blackout
CanadaBurnaby Internet

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • stevendrowe Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

  • ItsTylerG_ TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • Stevenwu53 Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • CptManYak America's ass (@CptManYak) reported from Surrey, British Columbia

    @ShawInfo fix ya damn internet thanks

  • stevendrowe Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British Columbia

    Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

  • Schmidt_show Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • gamcphee Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia

    @Shawhelp Many problems with television reception . All day.

  • vinifico Sean Calder (@vinifico) reported from Vancouver, British Columbia

    Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • ChrisCScott Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia

    @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GigNomad driver (@GigNomad) reported

    @Shawhelp I am not doing the PM garbage with you. It takes too dam long too connect too someone.

  • TheSirShaun Shaun (@TheSirShaun) reported

    @Shawhelp how come I can’t record the stingray loud channel anymore? Is it a copyright issue or something?

  • IanAchille Ian Achille (@IanAchille) reported

    @Shawhelp is internet down in Westmount in Edmonton? Hasn’t worked all day. Cable fine.

  • eddy_leite Eddy Leite (@eddy_leite) reported

    @Shawhelp Glad to see a phone number now, but once you connect on MyShaw we can’t never find a phone number, a phone number is very easy to be found when buying a Shaw Product! Called that number and had someone within 1 min trying to sell me a Shaw Product! Managed to get the issue solved

  • buchart ShannonGB - 🧡 - Get the damn shot 💉 (@buchart) reported

    Hey @Shawhelp. There seems to be an outage in Southeast Edmonton. It would be nice to see you tweet out something on that and also reflect that on your website. Been without cable or internet for over an hour too.

  • Capicollo587 summer (@Capicollo587) reported

    @veggykim @Shawhelp Same problem in Vancouver with my blue curve !! Tried to talk to customer service online but that was a disaster !!

  • GigNomad driver (@GigNomad) reported

    @Shawhelp @ShawInfo two days in a row, the services have been down. TV barely working, internet slower than a snail. What the hell is going on? You want more and more money and can't provide top notch service

  • GawlsUnlimited Natasha ♧ (@GawlsUnlimited) reported

    @ShawInfo GET YOUR ACT TOGETHER AND FIX THESE DAILY WIFI OUTAGE PROBLEMS.

  • FryguyArk Nate (@FryguyArk) reported

    @Shawhelp fix you dam internet in drumheller, It’s SC time and your ******* it up

  • Capicollo587 summer (@Capicollo587) reported

    @Shawhelp Shaw what country does your internet customer service work from ?? I live in Canada and they don’t speak English or French ?? Asking for a friend