Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3C and V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 12/20/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Burnaby, Coquitlam, New Westminster, Langley, Port Coquitlam, Maple Ridge, Delta, Coquitlam and Pitt Meadows.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Phone

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • ChrisMcArdle1 ⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported from Surrey, British Columbia

    @Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • satanic__panic Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia

    @Shawhelp Surrey wifi seems to be completely down just heads up

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • officialMrJasB Jas bindra (@officialMrJasB) reported from Surrey, British Columbia

    @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • twitreeve 4 Peace (@twitreeve) reported

    @Shawhelp Get to work. Answer your phone. @Shawhelp does not help. Complaint? @CRTCeng crtccan help

  • OhMyItsBrad Brad (@OhMyItsBrad) reported

    @Shawhelp outage in Red Deer?

  • twitreeve 4 Peace (@twitreeve) reported

    @Shawhelp @SorryNotSorryEh Yikes. Do not do what corrupt Shaw says. The provide very limited support, by robots. @Shawhelp

  • artsyshell Shelley Somerville (@artsyshell) reported

    @Shawhelp Need internet help please. Says connected, but don’t have internet.

  • Bumbasnuff Papa ***** (@Bumbasnuff) reported

    @Shawhelp sold me and my internet is down. Was gonna hop on some SFV ranked/stream before I work tonight 🥱😔

  • RinaLiddle Rina Liddle (@RinaLiddle) reported

    Dear @Shawhelp, If you suggest I upgrade my wifi to 1 gig download speeds, what kind of speeds should I expect? Because the fancy new modem you sent me is delivering the same speeds as the last modem. I went from 500 mb to 200 sometime last fall and it's never been the same.

  • shawninthe604 NinerGang ☬ (@shawninthe604) reported

    Why do the @Shawhelp people keep tells us to not renew the contract if we don't want too.. we have general internet issues ( who does in 2022) and the dude and now the tech lady have both told me to not renew it if I don't want to

  • VE3ZKS The Man from Ramara (@VE3ZKS) reported

    @Shawhelp When will Shaw Direct service be discontinued now that Rogers own Shaw?

  • NorthCheesehead Packers_Stooge22 (@NorthCheesehead) reported

    @ShawInfo @Shawhelp what's with the outage for S. Alberta

  • demonprophet MFAMDEMONPROPHET (@demonprophet) reported

    @Shawhelp and im sure there has been contact but i tune in every day to him stream and its constant not a day goes by that there is major problems. I really hope yall do get it fixed i bounce around alot of streamers and am part of a huge community. he has what it takes to be huge1/2