Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, Maple Ridge, Port Moody, Coquitlam, Burnaby, New Westminster, Coquitlam and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Stephanie 🍁
(@MyrtleCypress55) reported
from
Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Ursula Maxwell Travels
(@YouTravel) reported
from
Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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colored pencil
(@singh_sp) reported
from
Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Don Hoglund
(@randomdh) reported
from
Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Leandro Santos
(@ls69360) reported
from
Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Muji
(@AHMED__1095) reported
from
Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
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Tyler, The Creator
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Tyler, The Creator
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Goodfella
(@DhillonSteve) reported
@Shawhelp having trouble with some services in st Albert.. Wonder if I can get some help
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Dean Edmonton
(@DeanEdmonton) reported
@Shawhelp the streaming tv service by Namao north of edmonton in Sturgeon County, crossing at rivers edge is freezing up AGAIN. LESS THAN5 DAYS since the same problems.
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Ali Grotkowski
(@AliKira) reported
@Shawhelp our internet speed is so slow right now that we cannot work from home effectively. DM sent. Please help? We should have Gig+ speeds.
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Mike Horton
(@mikeh36) reported
@Shawhelp in the Edmonton area. Our internet is fine but BlueCurve TV is pausing/stuttering. That part of the issue with INC0957714?
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X-Shannon
(@Shayzie1972) reported
Anyone else having issues with their shaw service today? Tried the chat service and we were disconnected. Same error code for every channel. @Shawhelp
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Michael Cook
(@yarf1984) reported
@Shawhelp my internet is down, Have been waiting 20 minutes online and now 15 minutes on the phone. Please provide service ASAP
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Sem
(@sem2287) reported
@Shawhelp @oiler_country Im having cable issues in southwest Edmonton and the Habs/Leafs game is about to start and my boyfriend is about to call with some not so pleasant words if this isn’t fixed by puck drop please send help 😰
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Matt
(@albertarulez) reported
@oiler_country @Shawhelp Havent checked regular TV but it is too slow for Netflix or Prime to work. They both give network errors.
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Pipes
(@PiperFallout) reported
@S_P_Patrick @Shawhelp Same with downtown Edmonton. Internet speed is fine but TV keeps freezing even after multiple restarts. I've been with shaw for decades and this bluecurve TV which is dependent on wifi is by far the worst TV experience I've had.
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Matt
(@albertarulez) reported
@oiler_country @Shawhelp Inside Shaw seems to work not bad but a speed test to California gives me .3 Mbps and it should be 600