Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 01/25/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Burnaby, Langley, Vancouver, Coquitlam, Coquitlam, New Westminster, Port Coquitlam, Maple Ridge, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaSurrey Internet
CanadaSurrey E-mail
CanadaSurrey Total Blackout
CanadaBurnaby TV
CanadaSurrey E-mail

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shanraht Shannon ******* (@shanraht) reported

    @Shawhelp why is it that big city centre issues are resolved asap, yet rural have to wait until a weekday?!?

  • twiterchitchat S D (@twiterchitchat) reported

    @ShawInfo @PrideatWorkCAN How about trying to keep straight people using Shaw internet even after using The services for over 10 years and offer them good rates? You lost us as customers when Telus offered us 1000gb for $79/month. And u wanted $89/mo for 500gb!! Shaw sucks . Keep the pride happy I guess

  • PopeSD36 Ms Pope (@PopeSD36) reported

    We lost @Shawhelp in #surreybc this morning around midnight…we remain disconnected. On Canada Day we went 28 hours. 48 hours without service in less than 3 weeks. Both times crews are deployed to Fraser Highway where the SkyTrain construction is beginning.

  • _chrisvb Chris (@_chrisvb) reported

    @shanraht @Shawhelp This answer does not tell us why there has been an outage for so long.

  • WestCoast__Dad BJW (@WestCoast__Dad) reported

    @Shawhelp is the mobile network down? Having zero signal in Burlington, On since this afternoon.

  • shanraht Shannon ******* (@shanraht) reported

    @Shawhelp any idea when service will be back up and running in Olds?

  • Bosman71 Shane Bos 🇨🇦 (@Bosman71) reported

    @LindaYrg @Shawhelp I just called and it is on the voice message with no know eta on a resolution. But yeah also didn’t see any notice of the issue on the website.

  • parbjot16 parbjot (@parbjot16) reported

    @Shawhelp no wifi since last night i was not able to work today since i was working from home its almost 24 hrs i live in Surrey near bear creek why does ur wifi sucks that much

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp having issues with channel 431 getting xre-03137

  • prismhed dm (@prismhed) reported

    @Shawhelp Thanks Don. I did contact tech support and they confirmed that there is no way to turn these off. I do wonder why the decision was made to disallow turning off the radios when in bridge mode (which bypasses the need for the modem to provide WiFi altogether). Bizarre.