Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3C and V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 12/06/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Coquitlam, Langley, Maple Ridge, Port Coquitlam, New Westminster, Pitt Meadows and Delta.

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City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver E-mail
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaCoquitlam Total Blackout

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • IndoHoops IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • SSAHI80 Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • ItsTylerG_ TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    @ShawInfo Why do you services go down so much? At this point, I'm going to convince my landlord to switch providers if this keeps happening.

  • davesawchuk Dave Sawchuk (@davesawchuk) reported

    Why can’t I find the @BlueJays on @Sportsnet via @Shawhelp? I don’t care about the Sox/O’s or Royals/Rays (which is what Shaw is showing on SportsNet). Can anybody help?

  • johnzzze Johnzzze (@johnzzze) reported

    @Shawhelp having issues in langley BC not fully out but I'm trying to go live streaming and getting poor network is there something up out here?

  • dylan_random Dylan (@dylan_random) reported

    My internet's still down. Did @shawhelp pull a Rogers? Here ones the useless ******* Shaw bot tweet in 5, 4, 3, 2, 1 . . . .

  • Kitsune__Alexis Alexis Somers (@Kitsune__Alexis) reported

    @Shawhelp Internet and cable services are out in Southern Alberta. I'm not interested in being connected to your technical team, I just want you to fix it. It's my landlord's account.

  • RandieGF Miranda G F (@RandieGF) reported

    @Shawhelp Going on 8 hours for our outage in Calgary, and it's still not back. Ridiculous.

  • ASharpclaw CindyClawford🐈 (@ASharpclaw) reported

    @Shawhelp Maybe fix the internet for half of Calgary, huh? Been down the entire day.

  • fuygawkstwelve5 fuygawkstwelve5 (@fuygawkstwelve5) reported

    @Shawhelp Sum1 lit a garbage can on fire behind an ally near sait last night-that garbage can lit the power line pole on fire and burned all the power-Shaw -Telus lines. - as per my last dog walk on 16th it looks like crews are working their tail off to get it back up and running.

  • j316photographi Jaden Ben (@j316photographi) reported

    @Shawhelp Very bad, everything down, no pos, no terminal, all down. This is awful to hurt all business.

  • skiergurl Elise (@skiergurl) reported

    @Shawhelp any chance we can get an update on the outage in the inner NW? @HighlandPkCA has no service? Last update on website was at 4:00(ish).