Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 01/10/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, New Westminster, Burnaby, Coquitlam, Coquitlam, Port Coquitlam, Maple Ridge, Delta and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Internet
CanadaVancouver TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • cloutier68 Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • parkerspucks Parker (@parkerspucks) reported from Surrey, British Columbia

    @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

  • nicdex Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia

    @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cslack74 Cleatus The Slack Jawed Yokal (@cslack74) reported

    @ShawInfo you may need to invest in some customer service/retention lessons. Losing a customer of over 10 plus years over a $180 early cancellation fee when I was unable to transfer my service is just terrible business practice

  • chuchiface Petra (@chuchiface) reported

    @ShawInfo What is the number to find out if there is a shaw phone service outtage? No service all day. Same with on demand. Southern AB. Any deets?

  • PopaTonka PopaTonka (@PopaTonka) reported

    @Shawhelp @ShawYEG South side edmonton has zero service what's happening????

  • rubberduckie___ rubberduckie (@rubberduckie___) reported

    hey sorry yall, i wanted to do a big old 24 hour subathon birthday thing today but my isp @ShawInfo is being terrible and not giving me anywhere near the bandwidth or upload im paying for. im not ok with stream tanking that bad we'll have to do it another day. again sorry yall

  • Noosiekins Vanessa (@Noosiekins) reported

    @fotogtom @ShawInfo I tried calling Shaw... Their automated message said there are issues with tv in my area.

  • MattersCalgary CalgaryMatters (@MattersCalgary) reported

    @Shawhelp That’s the point. Have already had numerous conversations with “technical support experts” with numerous tickets written and no change or improvements in tech probs experienced for many months.

  • Dascarymonsta jake verrecchia (@Dascarymonsta) reported

    @Shawhelp Still nothing for the hope bc outage since the 14th. Are they even working on it?

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp You guys are so ******* useless!! So nothing will be fixed until the 22nd? An entire ******* week? Go **** your selves. Hope Rodgers deletes your company. ******* useless ***** man.

  • Johnny_Tran Johnny.₿itcoin (@Johnny_Tran) reported

    @marcam777 @Shawhelp I am having issues too.

  • MamtiminHazrat Mamtimin Hazrat (@MamtiminHazrat) reported

    @ShawInfo @ShawInfo @Shawhelp you guys are ******* ridicilous. Solve the ******* problem in Richmond brighouse you ******* pricks