Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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The latest reports from users having issues in Port Coquitlam come from postal codes V3C and V3B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Burnaby, Coquitlam, Langley, Maple Ridge, Port Coquitlam, New Westminster, Pitt Meadows and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
||
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Coquitlam |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Raj Dhaliwal
(@rdhaliwal84) reported
from
Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Steven Lee
(@steveleenow) reported
from
Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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marionetta
(@marionetta) reported
@Shawhelp channel 82 and 84 are fine...just 83 has the problem!
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David
(@advid) reported
@Shawhelp I think a lot of the frustration you’re seeing is due to this lack of information. “We’re working on it” isn’t quite good enough when a service people depend on has been down for almost a full day. If people in the field have only said “it’s complicated,” please do better.
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patrina Billing
(@trinabilling) reported
@Shawhelp Why is your service always crappy? Pixilated channels, frozen programs, internet dropping at the drop of a hat, you all need to make things better, many work from home and can't afford the down time...
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The REAL⚡MrRocknRoll⚡🇨🇦
(@mrrocknroll) reported
@Shawhelp Hello.....seems to be issues in evergreen (SW Calgary) with the internet?
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Rebecca Ward
(@RDubs001) reported
Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp
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Mrs. K ♓
(@MomKP22) reported
@Shawhelp I sent PM. No cable or internet service this morning? Why?
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Glynis Corkal
(@WestwoodGal) reported
@Shawhelp is there a service outage in Westwood in Winnipeg?
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Krista Brick
(@krista_brick) reported
@Shawinfo taking TWO weeks to send someone out to fix YOUR issue is inexcusable. My parents are missing the entire playoffs. They are seniors & watching hockey together (from separate provinces) is a treasured experience. You call that “customer service” ?? Disgusting.
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Devon
(@devonbcls) reported
@Shawhelp ETA for getting back online? (Mission outage)
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Frandeezy
(@schlshrub) reported
@Shawhelp @devonbcls How about an update more current then 6 hours ago? This is ridiculous. Not only are we without service but we all end up using and being charged for the data we’re going through on our phones. Never any consideration given to this when there is an outage. 😡