Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Port Coquitlam, Surrey, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, Port Moody, and Pitt Meadows.

City	Problem Type	Report Time
Coquitlam	Internet	3 minutes ago
Port Coquitlam	E-mail	2 days ago
Surrey	Internet	2 days ago
Surrey	Internet	3 days ago
Burnaby	Internet	4 days ago
Surrey	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Roland van Kaauwen (@DaddyR69) reported 2 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Don Hoglund (@randomdh) reported 2 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  BdblE (@MsYouDoYou) reported 3 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Roland van Kaauwen (@DaddyR69) reported 15 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Muji (@AHMED__1095) reported 16 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  macaroni in a pot (@jooooodooolp) reported 18 minutes ago from Burnaby, British Columbia

  Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 20 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

• 
  shea (@sheaC_3) reported 21 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Chad Rissanen (@chadrissanen) reported 23 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 24 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  Ben (@bguanzon) reported 29 minutes ago from Surrey, British Columbia

  @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

• 
  Tyler, The Creator (@ItsTylerG_) reported 30 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Leandro Santos (@ls69360) reported 30 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  Ursula Maxwell Travels (@YouTravel) reported 38 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  mike blackmon (@MikeyBlackmon) reported 39 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Steve Tripp (@StevenCTripp) reported 43 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Tyler, The Creator (@ItsTylerG_) reported 49 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Tracy ترايسي (@tracyglennYVR) reported 52 minutes ago from Burnaby, British Columbia

  @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

• 
  AdrianC (@Vancity_AC) reported 54 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Roland van Kaauwen (@DaddyR69) reported 54 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Townsend (@gary_townsend) reported 9 seconds ago

  @KCwvbc @Shawhelp I realize rational dialog is obviously not your strength but shaw has no control over today's outage might wanna just calm down there kid before you look like an idiot...oh wait too late

• 
  Mike W (@gekido) reported 21 seconds ago

  It always amazes me how shockingly bad the mobile apps are for the companies that sell mobile and internet services. Looking at you @Shawhelp and @TELUSsupport

• 
  kc 🍩 🏴‍☠️🇨🇦 (@KCwvbc) reported 2 minutes ago

  @gary_townsend @Shawhelp Do you have trouble with English or are you just a jerk? It’s Shaw Help for a reason.

• 
  Jocelyn Nega (@Jocelynm801) reported 3 minutes ago

  @Shawhelp when will service be restored in Greenwood,BC

• 
  JoshQuake 🏳️‍🌈 (@JoshQuake) reported 8 minutes ago

  @Shawhelp internet and cable is down in Grand Forks BC

• 
  Keith Rispin (@Keithrispin) reported 9 minutes ago

  @MrPriceBC I am using @ShawInfo mobile service at the moment & it has been great, but once @RogersMobileCa gets ahold of it. Expect an unpleasant outcome. They will either dismantle the service or the price will double. Ah the Joys of Canadian mobile service. #canada #cellular #Vancouver

• 
  kc 🍩 🏴‍☠️🇨🇦 (@KCwvbc) reported 11 minutes ago

  @gary_townsend @Shawhelp Did that make you feel better to butt in with a jackass comment about something that doesn’t concern you?? I am talking about service problems that have gone on daily for months.

• 
  Big D The Icedman (@BigD_204) reported 12 minutes ago

  @Shawhelp im pretty sure bluecurve is down in My area as it keeps going down/shutting off.

• 
  Dennis (a.k.a. Devo) (@djdevo79) reported 13 minutes ago

  @ShawInfo Had a hell of a time in Langdon Alberta getting my phone to stay in the Nationwide LTE network instead of a dead Shaw Mobile one last night. First time attempting to use the extended network on my iPhone. Otherwise still quite happy to be saving lots of money

• 
  x - Coach Cal 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏒🏈🥍 (@CoachCal99) reported 15 minutes ago

  @primeyegre Bumped up internet pkg to get cheap @ShawInfo Mobile .... Unlimited data $25/mo they said .... Go to Pembina Prov Park and told we on "national" service cuz we're out of the "Shaw" service area (Edm, Red Deer, Calg basically) and only have 2gb of data/mo. Going back to Telus.