Shaw outages and service status in Port Coquitlam, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Langley, Surrey, Coquitlam, New Westminster, Burnaby, Maple Ridge, Anmore, and Port Moody.

City	Problem Type	Report Time
Langley	TV	34 minutes ago
Surrey	E-mail	2 days ago
Surrey	Wi-fi	2 days ago
Surrey	Wi-fi	2 days ago
Coquitlam	Internet	3 days ago
Surrey	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Don Hoglund (@randomdh) reported 1 minute ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 3 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  Alice, The Alice (@AliceTheAlice1) reported 8 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Roland van Kaauwen (@DaddyR69) reported 8 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Mariano D (@marianodss) reported 9 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  RAVI PATEL (@ravikanji) reported 15 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  BdblE (@MsYouDoYou) reported 17 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  Steven Lee (@steveleenow) reported 23 minutes ago from Surrey, British Columbia

  @Shawhelp internet and cable are down in Surrey, British Columbia.

• 
  Fabricio Mengo (@fmengo) reported 23 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Sonny Sahi (@SSAHI80) reported 24 minutes ago from Surrey, British Columbia

  @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

• 
  Johnson (@Schmidt_show) reported 25 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Gayle Hurmuses (@gaylehurmuses) reported 31 minutes ago from Burnaby, British Columbia

  @Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!

• 
  Diana Black (@italianinvan) reported 38 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Jas bindra (@officialMrJasB) reported 38 minutes ago from Surrey, British Columbia

  @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

• 
  Gaurav Sharma (@GauravS19496069) reported 43 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  west coast homo (@jowdoof) reported 44 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 44 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  mike blackmon (@MikeyBlackmon) reported 45 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Diana Black (@italianinvan) reported 51 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Travis Hill (@triple_aardvark) reported 60 minutes ago from Surrey, British Columbia

  @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 3 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Don T Beakunt (@truebusterflash) reported 4 minutes ago

  @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 8 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  OC_2030 (@oc_2030_vision) reported 10 minutes ago

  @Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …

• 
  Dave (@Danrek77) reported 11 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 11 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 12 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  bc_2027 (@bc_2025_vision) reported 16 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 16 minutes ago

  Dealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.

• 
  RogersHelps (@RogersHelps) reported 19 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric