Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 03/04/2026 22:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Langley, Coquitlam, Coquitlam, Port Moody, Maple Ridge, Port Coquitlam, Pitt Meadows, Burnaby and New Westminster.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver TV
CanadaSurrey Internet
CanadaLangley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • YouTravel Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia

    Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • CherylPrior1 Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • randomdh Don Hoglund (@randomdh) reported from Surrey, British Columbia

    Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

  • ItsTylerG_ Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • AHMED__1095 Muji (@AHMED__1095) reported from Surrey, British Columbia

    @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveHarkle Steve Harkle (@SteveHarkle) reported

    @Shawhelp wifi is not working in the Burnaby area

  • MissNikkiDotCom 🇺🇦🌻 Nikki JUST.ENJOY.WRESTLING Moody 🇺🇦🌻 (@MissNikkiDotCom) reported

    @Shawhelp @ShawInfo I notice your company has a special for *new* customers who sign up to get Disney+ free for 2 yrs. Do you have anything similar for longtime, loyal existing customers like myself?? 15+ year customer here.

  • eman_elkadri Eman Elkadri (@eman_elkadri) reported

    @Shawhelp I have been on the phone for now over 20 min to try and speak with someone who has the authority to help me with my bill and the lady keeps telling me my request to speak with a supervisor is being denied. I am for real super confused here.Please help me understand this

  • ChAnArRu ChAnAr (@ChAnArRu) reported

    @Shawhelp I did. No reply. 🫤 Internet down in west Calgary?

  • hgdyi74 hgdyi74 (@hgdyi74) reported

    @Shawhelp Shaw internet is down in Richmond.

  • jmw52 Your choice may not be mine & that's ok with me! (@jmw52) reported

    @Shawhelp two step verification code still not working! You drive us to to use self-service and yet you can't support it! As usual very frustrated by Shaw

  • LIBLEONOR Leonor (@LIBLEONOR) reported

    @Shawhelp Sorry they were not working! I think I have fixed the issue. We shall see

  • GamingStadiumCS The Gaming Stadium (@GamingStadiumCS) reported

    @AerieeBee @ShawInfo @Shawhelp hey, it's never too late to learn though, right?

  • wildtetley84 Tetley84 (@wildtetley84) reported

    @Shawhelp Is there an outage in Shaw at home by Deer Lake area, Burnaby?

  • LallyAd LallyA (@LallyAd) reported

    @Cormie613 @Shawhelp If you get the xb 8 modem it fixes the issue I had the same issue when the awesome people @Shawhelp gave me the xb8 modem everything fixed