Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Port Coquitlam come from postal codes V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 03/13/2026 11:20

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Langley, Vancouver, Surrey, Coquitlam, Coquitlam, Maple Ridge, Port Moody, Port Coquitlam, Pitt Meadows, Burnaby and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaLangley Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Internet
CanadaCoquitlam Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • stevendrowe Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • IndoHoops IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • stevendrowe Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • mattgriffeth Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • SSAHI80 Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

  • iStayTaylored8 Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • katrina_albert Katrina Albert (@katrina_albert) reported from Langley, British Columbia

    @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • Tbeithnow Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia

    @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

  • ravikanji RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    Seeing quite a few instances of people complaining to @Shawhelp about pixelation and dropping audio. So far here, signal into the modem is good. Signal into the box is good. Said box Actually records the issue. But the problem couldn't possibly be at Shaw's end somewhere.

  • murrayca1158 Cathy Murray (@murrayca1158) reported

    @Shawhelp Actually got on chat with an agent.. Issue resolved!

  • kerylong33 Kery Long (@kerylong33) reported

    @Shawhelp are you experiencing service issues in NE calgary?

  • Vaccin8yourKids Ponderer (@Vaccin8yourKids) reported

    Hey @ShawInfo My area has been having bandwidth problems for a week now, what gives?

  • Ralor9 Ralor9🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 ♥️Freedom (@Ralor9) reported

    If the @Rogers / @ShawInfo merger is allowed to proceed, we will be contacting @ShawHELP and advising them we have NO contract with #Rogers and will be terminating our agreements WITH PREJUDICE. There is a REASON we chose to NOT be a Rogers customer and those reasons remain!

  • newfiehun ConCon (@newfiehun) reported

    Anyone else in Calgary having @Shawhelp issues?

  • kel_varn Kel Varnsen (@kel_varn) reported

    @tundrascott @Shawhelp Happening to me as well. Reinstalled app, rebooted everything. Other apps are able to cast, just not the ShawTV app, must be a problem with their system.

  • landcrabmech Scott (@landcrabmech) reported

    @Shawhelp my 5g service on my modem says "connected, no internet " again.

  • kyragreif Kyra Greif (@kyragreif) reported

    @Shawhelp hi there, my roomate hS been unable to cast to her blue curve tv for 3 days now I believe. We have showered the internet and tried everything to reset the router, the chromecast, the app and her phone etc all without success. I believe others have had this issue too.

  • lemonspread Brent (@lemonspread) reported

    @newfiehun @Shawhelp Weird. Can't say I'm having the same issue