Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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The latest reports from users having issues in Port Coquitlam come from postal codes V3C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 11/27/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Vancouver, Burnaby, New Westminster, Langley, Coquitlam, Delta, Maple Ridge, Port Coquitlam and Port Moody.

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City Problem Type Report Time
CanadaSurrey Internet
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaCoquitlam TV
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyMariaMerc Emily Maria Mercer (@EmilyMariaMerc) reported

    Joke of the day: your 2 phones stopped sending/receiving calls when you’re travelling in a city you know there’s service, and somehow your data still worked so you know you’re phone is not the issue. You had to fight @ShawInfo to get a free $10 gig of roaming data

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp Shaw's yearly national maintenance service knocks out our internet every night for weeks. Why?

  • arveenmacasaet Arveen Macasaet (@arveenmacasaet) reported

    @Shawhelp our internet service is down for about an hour now.

  • cptheppy Joseph Hughes (@cptheppy) reported

    @Shawhelp your agent Greta VBV5 literally just ended our chat ignorantly without letting me respond. I'm asking for sales support and this was just ignorant. I was a shaw customer for 5 years.

  • oldmanginn Geoff Ginn (@oldmanginn) reported

    @Shawhelp what’s happening in South Winnipeg? All services are out. Trying to chat with support but no one there.

  • Blow483 Brendan (@Blow483) reported

    @Shawhelp @ErikVyyc It lists all of southern Alberta to having outages but only few fix in progress for parts of Calgary no info for chestermere and been out over an hour

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @BillKingLanark @ShawInfo Throw a large garbage bag over their curb box until they seal it. Watch them and tell them if they don't seal it the bag goes back on

  • zedlacher Pete Zedlacher (@zedlacher) reported

    @Shawhelp hey, your system Nationwide having issues? Both of our cels are not working.

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • Blow483 Brendan (@Blow483) reported

    @Shawhelp Shows chestermere Kinniburgh area which we are is restored as of 21:50 but still no service for us