Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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The latest reports from users having issues in Port Coquitlam come from postal codes V3B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Burnaby, Langley, Vancouver, Coquitlam, Coquitlam, New Westminster, Port Coquitlam, Maple Ridge, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Surrey |
Internet | |
| Surrey |
||
| Surrey |
Total Blackout | |
| Burnaby |
TV | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon *******
(@shanraht) reported
@Shawhelp why is it that big city centre issues are resolved asap, yet rural have to wait until a weekday?!?
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S D
(@twiterchitchat) reported
@ShawInfo @PrideatWorkCAN How about trying to keep straight people using Shaw internet even after using The services for over 10 years and offer them good rates? You lost us as customers when Telus offered us 1000gb for $79/month. And u wanted $89/mo for 500gb!! Shaw sucks . Keep the pride happy I guess
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Ms Pope
(@PopeSD36) reported
We lost @Shawhelp in #surreybc this morning around midnight…we remain disconnected. On Canada Day we went 28 hours. 48 hours without service in less than 3 weeks. Both times crews are deployed to Fraser Highway where the SkyTrain construction is beginning.
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Chris
(@_chrisvb) reported
@shanraht @Shawhelp This answer does not tell us why there has been an outage for so long.
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BJW
(@WestCoast__Dad) reported
@Shawhelp is the mobile network down? Having zero signal in Burlington, On since this afternoon.
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Shannon *******
(@shanraht) reported
@Shawhelp any idea when service will be back up and running in Olds?
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Shane Bos 🇨🇦
(@Bosman71) reported
@LindaYrg @Shawhelp I just called and it is on the voice message with no know eta on a resolution. But yeah also didn’t see any notice of the issue on the website.
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parbjot
(@parbjot16) reported
@Shawhelp no wifi since last night i was not able to work today since i was working from home its almost 24 hrs i live in Surrey near bear creek why does ur wifi sucks that much
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Trevor Moeller
(@Trevor_Moeller) reported
@Shawhelp having issues with channel 431 getting xre-03137
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dm
(@prismhed) reported
@Shawhelp Thanks Don. I did contact tech support and they confirmed that there is no way to turn these off. I do wonder why the decision was made to disallow turning off the radios when in bridge mode (which bypasses the need for the modem to provide WiFi altogether). Bizarre.