Shaw outages and service status in Port Coquitlam, British Columbia
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Full Outage Map
- Shaw generated 4 outage signals in the last 24 hours around Port Coquitlam, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 25, 8:31 PM EDT.
- Internet (68%)
- TV (18%)
- E-mail (5%)
- Total Blackout (5%)
- Wi-fi (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Port Coquitlam, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Langley, Maple Ridge, Coquitlam, Burnaby, Port Moody, New Westminster, and Anmore.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 2 hours ago |
|
Surrey
|
Wi-fi | 2 hours ago |
|
Surrey
|
Internet | 22 hours ago |
|
Surrey
|
Internet | 23 hours ago |
|
Surrey
|
Internet | 1 day ago |
|
Langley
|
3 days ago |
Nearby cities with recent reports
Community Discussion
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Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Conrad Au (@ConradAu) reported from Coquitlam, British Columbia@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Ben (@bguanzon) reported from Surrey, British Columbia@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Stephen Fung (@stephenfung) reported from Coquitlam, British ColumbiaHey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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west coast homo (@jowdoof) reported from Burnaby, British Columbia@Shawhelp hi i need to know it theres outage in my area?
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Mariano D (@marianodss) reported from Burnaby, British Columbia@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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colored pencil (@singh_sp) reported from Burnaby, British Columbia@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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Gayle Hurmuses (@gaylehurmuses) reported from Burnaby, British Columbia@Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!
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Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa (@Noosiekins) reported@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
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Eden☦️ (@eden14900) reported@Shawhelp Outage issues in north haven
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
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Hugh Gillis 🇨🇦 (@hgillis) reported@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?
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Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
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sarah (@punkwich) reportedlmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.