Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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The latest reports from users having issues in Port Coquitlam come from postal codes V3B and V3C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Burnaby, Coquitlam, Vancouver, Langley, Coquitlam, Maple Ridge, New Westminster, Port Coquitlam, Delta, Pitt Meadows and Cloverdale.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Burnaby |
Total Blackout | |
| Burnaby |
Total Blackout | |
| Coquitlam |
Total Blackout | |
| Surrey |
Internet | |
| Vancouver |
Wi-fi |
Community Discussion
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Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Scuderia F1 Podcast
(@ScuderiaF1Pod) reported
from
Coquitlam, British Columbia
@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.
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Scuderia F1 Podcast
(@ScuderiaF1Pod) reported
from
Coquitlam, British Columbia
Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
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⌖ Osha'to-Chris⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
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Gaurav Sharma
(@GauravS19496069) reported
from
Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Robyn ⸸ Graves
(@satanic__panic) reported
from
Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
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Paul E. Marquis
(@RiskManagerCa) reported
from
Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Marlow 🇨🇦🇺🇦
(@Marlow22) reported
from
Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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Jas bindra
(@officialMrJasB) reported
from
Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Master P.Le🇨🇦✌️🗽
(@MasterXSY) reported
from
Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦RedMageX🇨🇦🖕
(@Redmagex) reported
@Shawhelp Any reported internet outages in Southern Alberta? My service has been out for almost an hour, and your service outages webpage will only display British Columbia regions (aka, the Rogers webpage)
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X-James Doherty
(@oilcountry84) reported
@Shawhelp fix your damn app!
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X Jongo! 🦁
(@xjongo) reported
@Shawhelp Doesnt work.... Your online support shuts the chat down a minute after I put in all my information. And then I waited for 45 minutes on the phone and never got an answer. I mean....I'm literally just trying to PAY YOU lol Why is this so hard?
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X Jongo! 🦁
(@xjongo) reported
@Shawhelp @merhaylamlee same issue here. i cant log into your site to PAY YOU. online chat never works, phone calls get hung up on.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp NO SOLUTION! Just a lot of talk.... It's been awhile now and nothing.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp I have been having issues for more than 6 weeks now, 2 home calls from technician, said it's outside of my house and that a ticket has been made.
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mbstringer
(@mbstringer) reported
@Shawhelp I’ve spend a total of 3 hours on hold for what should be a simple solution. #frustratedcustomer #lackofservice
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mbstringer
(@mbstringer) reported
@Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.
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mbstringer
(@mbstringer) reported
I’m having a heck of a time trying to get a phone line to my business @Shawhelp your Customer Service is beyond desirable since merging with @Rogers Any suggestions to get some action? #poorcustmerservice #emptypromises
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.