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Shaw outages and service status in Port Coquitlam, British Columbia

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Full Outage Map
  • Shaw generated 2 outage signals in the last 24 hours around Port Coquitlam, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jun 5, 9:50 PM EDT.
  • 53% Internet (53%)
  • 22% TV (22%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Langley, Coquitlam, Maple Ridge, Burnaby, Port Moody, Anmore, and New Westminster.

CityProblem TypeReport Time
Surrey TV 2 hours ago
Surrey Internet 10 hours ago
Surrey Internet 2 days ago
Surrey Internet 4 days ago
Surrey Internet 8 days ago
Surrey Internet 8 days ago

Nearby cities with recent reports

Surrey

4 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • triple_aardvark
    Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • Vancity_AC
    AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • jooooodooolp
    macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • vicvirk
    Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • gaylehurmuses
    Gayle Hurmuses (@gaylehurmuses) reported from Burnaby, British Columbia

    @Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!

  • ItsTylerG_
    TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • ACmusic_10
    Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • DaddyR69
    Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • StevenCTripp
    Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

  • ls69360
    Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • 5150GmacSays
    Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • triple_aardvark
    Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • officialMrJasB
    Jas bindra (@officialMrJasB) reported from Surrey, British Columbia

    @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

  • marianodss
    Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • PocoPipe
    Rob Menzies (@PocoPipe) reported from Port Coquitlam, British Columbia

    @Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)

  • PhilRidinBikes
    Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • bguanzon
    Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp how long will the Internet be down? My busiest day of the month

  • UpriseEdmonton
    Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported

    @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

  • Endfx11
    Ender (@Endfx11) reported

    @Shawhelp is there an outage in East Saskatoon right now?

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.