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Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Why is my Shaw service not working?

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The latest reports from users having issues in Port Coquitlam come from postal codes V3B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

CityProblem TypeReport Time
Pitt Meadows Wi-fi 1 day ago
Surrey Internet 2 days ago
Coquitlam Internet 3 days ago
Port Coquitlam E-mail 5 days ago
Surrey Internet 5 days ago
Surrey Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • stevendrowe
    Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • patricklabelle7
    Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • dotherrien
    Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • JenniferKingsb6
    Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • SSAHI80
    Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • katrina_albert
    Katrina Albert (@katrina_albert) reported from Langley, British Columbia

    @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • iStayTaylored8
    Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

  • PickledGingerBC
    Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • mattgriffeth
    Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • ravikanji
    RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

  • IndoHoops
    IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dumptruckdylan
    dylan (@dumptruckdylan) reported

    dealing with @Shawhelp is awesome cause i can talk to 5 different reps who will all give me a different response and none of them fix my internet 👍

  • see_schell_
    Harrison S. Design (@see_schell_) reported

    @shawinfo your "free customer wifi" is a clear-as-day data harvesting scheme

  • Fighting_for_AB
    People over profits! (@Fighting_for_AB) reported

    @shawinfo sucks, because when they make a mistake for a customer of 20 years, instead of saying oops and making it right, they'd rather let the customer walk away unhappy. I work in tech. Countless people sent your way looking to me for a recommendation. Can't do it anymore.

  • sushantnayyar
    SUSHANT™️ (@sushantnayyar) reported

    @Shawhelp Your customer support is a joke no one is responding in chat. Shameless shaw Ironic I'm paying for services which you are not providing

  • 34R0CKETS
    34ROCKETS (@34R0CKETS) reported

    @Shawhelp And then it thanked me and asked me for a thumbs up or thumbs down lol.

  • CompAnimalPsych
    Dr Zazie Todd (PhD) (@CompAnimalPsych) reported

    @Shawhelp Are you having internet issues in Maple Ridge? Our internet has been dropping out on and off all day.

  • johnny199r
    Time Out (@johnny199r) reported

    @Shawhelp @Trevor_Moeller It’s not working for me either.

  • Gregorio99
    Greg Michetti (@Gregorio99) reported

    @Shawhelp Are you have internet problems around 156 street and 87 Ave on Edmonton?

  • KymberleyJules
    Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    Cancel ALL SEVICES WITH @SHAWHELP ALL SHAW COMMUNICATIONS THEY LIE AND THEY STEAL AND THEY TELL YOU YOU'RE GETTING THE BEST PACKAGE FOR YOUR MONEY ONLY TO FIND OUT THEY HAVE RIPPED YOU OFF HUNDREDS OF DOLLARS EVERY YEAR.

  • 34R0CKETS
    34ROCKETS (@34R0CKETS) reported

    @Shawhelp I’ve already updated it. It took 45 minutes. All because your website lacks the option to let me do it myself. An option offered by so so many other online account management tools and websites. Whats the problem here?