Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	9 hours ago
Pitt Meadows	Wi-fi	2 days ago
Surrey	Internet	3 days ago
Coquitlam	Internet	3 days ago
Port Coquitlam	E-mail	5 days ago
Surrey	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  RitchWorld (@RitchWorld) reported 5 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  colored pencil (@singh_sp) reported 5 minutes ago from Burnaby, British Columbia

  @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

• 
  Jas bindra (@officialMrJasB) reported 10 minutes ago from Surrey, British Columbia

  @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

• 
  Manpreet Suhi (@ManpreetSuhi) reported 16 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 21 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 21 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

• 
  Muji (@AHMED__1095) reported 21 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  Gaurav Sharma (@GauravS19496069) reported 22 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  Robyn ⸸ Graves (@satanic__panic) reported 25 minutes ago from Surrey, British Columbia

  @Shawhelp Surrey wifi seems to be completely down just heads up

• 
  BdblE (@MsYouDoYou) reported 29 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 32 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  west coast homo (@jowdoof) reported 32 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Marc Nolet (@fedex182) reported 37 minutes ago from Coquitlam, British Columbia

  @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

• 
  Ashley Burr (@AshleyBurr_) reported 43 minutes ago from New Westminster, British Columbia

  @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

• 
  Don Hoglund (@randomdh) reported 46 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Andrew Cook (@andrewcook) reported 48 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  BdblE (@MsYouDoYou) reported 53 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Anne (@pambh65) reported 55 minutes ago from Burnaby, British Columbia

  @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

• 
  BdblE (@MsYouDoYou) reported 55 minutes ago from Burnaby, British Columbia

  I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

• 
  RitchWorld (@RitchWorld) reported 57 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick #BlackLivesMatter (@canrugger) reported 2 minutes ago

  @Shawhelp are there any reported issues in Banff right now?

• 
  Sherri Acres (@SherriAcres) reported 2 minutes ago

  @Shawhelp hi there...is there an issue in Shawnessy? Our Wifi is registering as on, but there’s no internet connection

• 
  Liane Langlois (@TrmptRider) reported 5 minutes ago

  @smconnor007 @Shawhelp @ShawInfo You and me both! But sadly not finding one is any better than the other. Yet our bills continue to go up while service declines. It’s like no one cares about retention anymore.

• 
  Japoi Sato (@JapoiSato) reported 6 minutes ago

  @Shawhelp hey! what's happening and any update with the outage here in abbotsford? 10am this morning i got a warning from my phone and laptop to disconnect as there was an IP breach. I disconnected and went to sleep, after 7hrs, still no connection?

• 
  LMDFAITH🇨🇦🇮🇱🇺🇸 (@LMDFAITH) reported 8 minutes ago

  @Shawhelp why is @hayu_CA not working?

• 
  Japoi Sato (@JapoiSato) reported 9 minutes ago

  @Shawhelp Welp, hoping for everyone's safety when they resume repairs! Thanks for the support and quick response!

• 
  GPITMAN (@derekbowen) reported 11 minutes ago

  @TELUS Would love it, but you are so slow getting to my bare land strata, everyone around has fibre and we are stuck with crappy @ShawInfo

• 
  Adam (@Massonite) reported 12 minutes ago

  @Shawhelp I just got the wireless BlueCurve boxes when I signed back up for TV service earlier this week. Would it matter if I hard wire it vs. WiFi?

• 
  @northvanthriftscore (@northvanthrift1) reported 12 minutes ago

  @Shawhelp I just got off the phone with your tech support (a very lovely person, btw)...and was told no ETA on the fix. Pods are still not working. Advised to unplug and try again in a few days. So, problem not fixed.

• 
  sciencebot (@imascienceguy) reported 16 minutes ago

  @Shawhelp All ******* day it's been out and all their website solutions are ****.