Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Port Coquitlam come from postal codes V3C and V3B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (63%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Burnaby, Coquitlam, New Westminster, Langley, Port Coquitlam, Maple Ridge, Delta, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
-
Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
-
Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
-
Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
-
Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
-
Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
-
Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
-
Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
-
Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
-
Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Phil
(@winnipeg1975) reported
@ShawInfo the service you provide truly is awful. I think it’s time to switch and be done with you forever.
-
Boobug B
(@BoobugB) reported
@Shawhelp Internet keeps going on and off in Edmonton Evansdale area. Problem at Shaw? Not list on your website as an outage.
-
crimson_chaos13
(@crimson_chaos13) reported
@Shawhelp why is it when I call in and request a call back rather than wait on hold then I get an auto call back, told I'm number one in the queue and am still waiting on hold over 40 minutes? This is awful service. A call back should be a real person.
-
Kelsea Hamilton
(@Kham55) reported
@Shawhelp my internet is down. Is there an outage?
-
SonicDude
(@mitchc45856190) reported
@Shawhelp Just wasted 2 hours waiting for a Shaw tech who never showed up to check our tv signal which is bad then another hour on hold for Shaw support trying to find out what happened to the scheduled appointment. When Shaw Rep finally picked up they had no excuse for why
-
TJAlfred12
(@TAlfred12) reported
@Shawhelp more service disruptions. Would have been nice to have some kind of notice. Zero communication. #shaw
-
Boltzmann's Brain
(@stringythings) reported
@Shawhelp Your support person told me that i don't matter. Why do you think i came to witter to voice my complaint?
-
outdoors
(@loves2hunt1) reported
@Shawhelp our internet has been down for 24 hours and on and off for great past 2 weeks. My granddaughter cannot do her school work and our cell phone data is costing us a fortune. What's going on? Dryden Ontario
-
Gil d'Oliveira
(@treblig123456) reported
@Shawhelp Went to Woodgrove to update our cable, internet and to get 2 new cell phones and cell phone plans. Erik was standing at the door on his phone. When we asked if we could go in and talk to someone he ask about what. When we gave him information he was extremely rude, very
-
RSK@Cloverdale
(@rskCloverdale) reported
@Shawhelp Hi. I am from Surrey, Cloverdale area and my internet doesn’t work. Can you help