Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 03/26/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Coquitlam, Vancouver, Surrey, Coquitlam, Maple Ridge, Langley, New Westminster, Burnaby, Port Moody, Port Coquitlam and Pitt Meadows.

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City Problem Type Report Time
CanadaCoquitlam Internet
CanadaVancouver Wi-fi
CanadaCoquitlam Wi-fi
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet

Community Discussion

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • StevenCTripp Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jblnavoa John Navoa (@jblnavoa) reported

    @ShawInfo there was service done in Surrey BC from 1 to 7am MT. Still no servixe and kids have virtual school. What's up Shaw??

  • carlatb40 Carla Brown (@carlatb40) reported

    @Shawhelp Is there an outage in Cloverdale BC area?

  • crownfe Victoriarony (@crownfe) reported

    @Shawhelp Shaw Internet outage everywhere tonight.

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp Hi. Any update on outage?

  • hoven_michael Michael Hoven (@hoven_michael) reported

    @Shawhelp my internet is not working. Is there an outage

  • ChancesOnLove 🌸HOPE4UsAll🌸 (@ChancesOnLove) reported

    @Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since

  • RichmondAutoBC Richmond Auto Mall (@RichmondAutoBC) reported

    @Shawhelp Would appreciate an update on the outage in Cloverdale/Surrey please. Last update on your site was 11:00 am.

  • 2bczar4u Sue D. Num (@2bczar4u) reported

    @staceykate1973 Bahahaha, hate that Google looks after their mail. Help was very ignorant when switch happened. Blamed me & Outlook when a whole lot of my emails just disappeared. Did my own research to solve. However @Shawhelp told me to not subscribe to so many channels if I wanted cheaper.

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • BeingVishav Vishav (@BeingVishav) reported

    @Shawhelp Can you at least tell us how long it will take to fix, people are suppose to be working from home. You support system couldn’t care any less to inform when will this sort out.