Shaw outages and service status in Port Coquitlam, British Columbia

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Full Outage Map

Shaw generated 2 outage signals in the last 24 hours around Port Coquitlam, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 1:10 AM EDT.

Internet (71%)
Wi-fi (8%)
TV (8%)
Phone (8%)
E-mail (3%)
Total Blackout (3%)

The latest reports from users having issues in Port Coquitlam come from postal codes V3B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Port Coquitlam	Baseline
Apr 24, 6:00 PM EDT	0	0	0
Apr 24, 6:20 PM EDT	0	0	0
Apr 24, 6:40 PM EDT	0	0	0
Apr 24, 7:00 PM EDT	0	0	0
Apr 24, 7:20 PM EDT	0	0	0
Apr 24, 7:40 PM EDT	0	0	0
Apr 24, 8:00 PM EDT	0	0	0
Apr 24, 8:20 PM EDT	0	0	0
Apr 24, 8:40 PM EDT	0	0	0
Apr 24, 9:00 PM EDT	0	0	0
Apr 24, 9:20 PM EDT	0	0	0
Apr 24, 9:40 PM EDT	0	0	0
Apr 24, 10:00 PM EDT	0	0	0
Apr 24, 10:20 PM EDT	0	0	0
Apr 24, 10:40 PM EDT	0	0	0
Apr 24, 11:00 PM EDT	0	0	0
Apr 24, 11:20 PM EDT	0	0	0
Apr 24, 11:40 PM EDT	0	0	0
Apr 25, 12:00 AM EDT	0	0	0
Apr 25, 12:20 AM EDT	0	0	0
Apr 25, 12:40 AM EDT	0	0	0
Apr 25, 1:00 AM EDT	0	0	0
Apr 25, 1:20 AM EDT	0	0	0
Apr 25, 1:40 AM EDT	0	0	0
Apr 25, 2:00 AM EDT	0	0	0
Apr 25, 2:20 AM EDT	0	0	0
Apr 25, 2:40 AM EDT	0	0	0
Apr 25, 3:00 AM EDT	0	0	0
Apr 25, 3:20 AM EDT	0	0	0
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Anmore, Coquitlam, Surrey, Burnaby, Pitt Meadows, Port Coquitlam, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Anmore	Phone	17 hours ago
Coquitlam	Internet	20 hours ago
Surrey	TV	2 days ago
Surrey	Internet	3 days ago
Surrey	Internet	3 days ago
Surrey	Total Blackout	4 days ago

Nearby cities with recent reports

Surrey

5 recent signals

2 days ago

Anmore

1 recent signals

17 hours ago

Coquitlam

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

Poppy (@PickledGingerBC) reported 3 minutes ago from Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
Andrew Christopher (@ACmusic_10) reported 9 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Scuderia F1 Podcast (@ScuderiaF1Pod) reported 9 minutes ago from Coquitlam, British Columbia
Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.
Diana Black (@italianinvan) reported 9 minutes ago from Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
Ben (@bguanzon) reported 13 minutes ago from Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 15 minutes ago from Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
Steve Tripp (@StevenCTripp) reported 15 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Parker (@parkerspucks) reported 15 minutes ago from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
BdblE (@MsYouDoYou) reported 22 minutes ago from Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
Tyler, The Creator (@ItsTylerG_) reported 23 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
Conrad Au (@ConradAu) reported 24 minutes ago from Coquitlam, British Columbia
@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 29 minutes ago from Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 36 minutes ago from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
Taylor Nicole Walker (@iStayTaylored8) reported 41 minutes ago from Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Gaurav Sharma (@GauravS19496069) reported 43 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
Stephen Fung (@stephenfung) reported 44 minutes ago from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
Don Hoglund (@randomdh) reported 49 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
Cheryl B. 🇨🇦 (@CherylPrior1) reported 56 minutes ago from Langley, British Columbia
@Shawhelp Why is cable down in Langley?
Diana Black (@italianinvan) reported 56 minutes ago from Port Moody, British Columbia
@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
Gatthew Mriffeth (@mattgriffeth) reported 58 minutes ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

b ☾ (@brandobrennan) reported 1 minute ago
@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
Ugabug (@MaryPChipman) reported 3 minutes ago
@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 4 minutes ago
@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
b ☾ (@brandobrennan) reported 6 minutes ago
@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
Dave (@Danrek77) reported 7 minutes ago
@Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.
Ugabug (@MaryPChipman) reported 12 minutes ago
@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
Bella Bee  (@SmileyYYC) reported 13 minutes ago
@Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that
Drimint (@RisenRealm) reported 14 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
'Nucknation (@surrey1111) reported 15 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
Guy_Barnabe (@GuyBarnabe) reported 21 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…