Shaw outages and service status in Port Coquitlam, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Anmore, New Westminster, Langley, Coquitlam, Burnaby, Pitt Meadows, Port Coquitlam, Coquitlam, Maple Ridge, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	3 hours ago
Surrey	Internet	13 hours ago
Surrey	TV	17 hours ago
Anmore	Internet	21 hours ago
Surrey	Internet	2 days ago
Surrey	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Alice, The Alice (@AliceTheAlice1) reported 47 seconds ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 1 minute ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  Roland van Kaauwen (@DaddyR69) reported 1 minute ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

• 
  Diana Black (@italianinvan) reported 4 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 9 minutes ago from Surrey, British Columbia

  Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

• 
  Gatthew Mriffeth (@mattgriffeth) reported 15 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 20 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  mike blackmon (@MikeyBlackmon) reported 21 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Stephen Fung (@stephenfung) reported 22 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 24 minutes ago from Surrey, British Columbia

  @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

• 
  shea (@sheaC_3) reported 27 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  amu (@Amu3188) reported 35 minutes ago from Surrey, British Columbia

  @Shawhelp We want to cancel our internet service. Can we do it online?

• 
  west coast homo (@jowdoof) reported 38 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Diana Black (@italianinvan) reported 38 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  TylerG (@ItsTylerG_) reported 40 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Dominic Therrien (@dotherrien) reported 44 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Chris Falskow (@falskow) reported 54 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Greg McDonald🇨🇦 (@5150GmacSays) reported 55 minutes ago from Langley, British Columbia

  @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

• 
  Alice, The Alice (@AliceTheAlice1) reported 57 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 59 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 7 minutes ago

  @Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.

• 
  bc_2025 (@bc_2025_vision) reported 11 minutes ago

  .@Shawhelp is #Shaw help gone ...

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 13 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  Marty Chan (@Marty_Chan) reported 14 minutes ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Rick Alsop (@RickAlsop) reported 15 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Eden☦️ (@eden14900) reported 16 minutes ago

  @Shawhelp Outage issues in north haven

• 
  #NoFunKevin (@the_real_krod) reported 16 minutes ago

  Trying to activate my @AppleTV from @Shawhelp has been worse than getting all 4 of my wisdom teeth pulled out at the same time. How can nobody can apparently help?!

• 
  'Nucknation (@surrey1111) reported 18 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  Bella Bee  (@SmileyYYC) reported 18 minutes ago

  @Shawhelp internet down #NW

• 
  Don T Beakunt (@truebusterflash) reported 26 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers