Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Port Coquitlam come from postal codes V3C and V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 12/09/2025 18:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, New Westminster, Coquitlam, Burnaby, Coquitlam, Langley, Maple Ridge, Port Coquitlam, Pitt Meadows and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaSurrey Phone
CanadaSurrey Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • ItsTylerG_ TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • IndoHoops IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • SSAHI80 Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • stevendrowe Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • ravikanji RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • abdulisuncool abdul (@abdulisuncool) reported

    @Shawhelp I genuinely believe Shaw cannot go a week without having an outage in YEG. Telus fibre optic is looking really good right about now

  • MrScallywag lordcscallywag (@MrScallywag) reported

    Guess I'll be cancelling my @ShawInfo account since they don't support their employees getting vaccinated.

  • mister_price David Price (@mister_price) reported

    @Shawhelp outage in Fort St John. Both internet and cable.

  • thejjn johnny awesome (@thejjn) reported

    @Shawhelp my Internet is down at panorama. Is there an outage right now?

  • dangerdarren Darren Sellner (@dangerdarren) reported

    @Shawhelp I called earlier today and was told there was an internet /cable tv outage in Evanston in NW Calgary. That was hours ago and I still have no services. Can you confirm? It's not listed on your outage page.

  • mister_price David Price (@mister_price) reported

    @Shawhelp I reported that there was an outage, full spectrum, in Fort St John, as it was happening. Thankfully it came back shortly thereafter. But your first response was there was something hours ago… why would I report something hours ago? There’s no logic in that!

  • VincentDynamo Vincent (@VincentDynamo) reported

    @Shawhelp I need help

  • B_J_56 BJ (@B_J_56) reported

    @Shawhelp worst customer service. Lied to by multiple reps today saying my tech issue was the result of an outage because they were too lazy to do their job. Now I have to wait until Friday for a service appointment when the problem is clearly the modem which needs to be swapped

  • nuggetsdrooling Nugget&Karalyn (@nuggetsdrooling) reported

    @Shawhelp Hello, our internet just went down in Cobble Hill, BC is there an outage on your end? Thanks

  • jonwrathall Jon W (@jonwrathall) reported

    @Shawhelp @ShawInfo after wasting my entire Sunday afternoon I thought I had a solution. A tech was supposed to arrive between 6 & 8 tonight. It’s now almost 9, nothing. I’m furious.