Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Port Coquitlam come from postal codes V3B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 03/11/2026 16:50

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Surrey, Coquitlam, Maple Ridge, Langley, Port Moody, Port Coquitlam, Pitt Meadows, Burnaby and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaCoquitlam E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • satanic__panic Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia

    @Shawhelp Surrey wifi seems to be completely down just heads up

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • officialMrJasB Jas bindra (@officialMrJasB) reported from Surrey, British Columbia

    @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

  • ScuderiaF1Pod Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia

    Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

  • ChrisMcArdle1 ⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported from Surrey, British Columbia

    @Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • Jacques_Putter Jacques Putter (@Jacques_Putter) reported

    @Shawhelp @ShawInfo is the internet out in Sidney BC? My modem just lost service

  • byMissMisa Nermisa in Edmonton (@byMissMisa) reported

    Dear @Shawhelp you suck, After years of dealing with you, the agent that helped me was not only rude but seems like your staff seems not to care about your customers at all. Than provides me with one price than another.. worse service/experience EVER! Sincerely, Nermisa

  • dalemcrae Dale McRae (@dalemcrae) reported

    @Shawhelp Has there been any issues for Leduc this morning I have lots my connection twice

  • almoonir Almoonir Dewji (@almoonir) reported

    @Shawhelp Is there an outage in downtown (west end) Calgary?

  • jstuffcocrimlaw Jordan J Stuffco 蘇正開 (@jstuffcocrimlaw) reported

    @ShawInfo 48hrs with no internet or phones for my business. Not even so much as an update from Shaw. Never experienced such disregard for small business. Shaw on notice breach of contract and my firm will be cancelling your “service” unless immediate rectified. Brutal.

  • miss_petulant Maria Myers (@miss_petulant) reported

    @Shawhelp - my internet has be down for nearly two hours in Airdrie. What’s up?

  • GameTimeArt Art Middleton (@GameTimeArt) reported

    Do I even bother trying to reach a real person at @shawhelp any more? About fed up with the "service". Are there any good internet providers in #yeg not named Shaw or Telus?

  • lawhead_pamela Pamela lawhead (@lawhead_pamela) reported

    @Shawhelp Thompson Manitoba has been experiencing network problems for over a week now. With kids going back to online learning, this is not acceptable. So much for taking care of your customers.

  • GarthBuckingham Garth Buckingham (@GarthBuckingham) reported

    So I have been dealing with terrible wifi and customer service with @Shawhelp for three weeks. They have been out twice and “identified the problem” but had to get a different crew to fix it........well I am still waiting!!!! Three damn weeks. @TELUSsupport