Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia
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The latest reports from users having issues in Port Coquitlam come from postal codes V3C.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Port Coquitlam, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Coquitlam, Langley, Burnaby, Coquitlam, New Westminster, Port Coquitlam, Maple Ridge, Delta and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Coquitlam, British Columbia
Latest outage, problems and issue reports in Port Coquitlam and nearby locations:
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Andrew Cook
(@andrewcook) reported
from
Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
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Tyler, The Creator
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
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Stephanie 🍁
(@MyrtleCypress55) reported
from
Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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Don Hoglund
(@randomdh) reported
from
Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Tyler, The Creator
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Ursula Maxwell Travels
(@YouTravel) reported
from
Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Leandro Santos
(@ls69360) reported
from
Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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colored pencil
(@singh_sp) reported
from
Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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Muji
(@AHMED__1095) reported
from
Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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꧁༒•Pat White•༒꧂
(@PatWhite1984) reported
Hey @Shawhelp fix the freezing with Blue Curve. It’s supposed to make things BETTER. Not worse…..anyone else experiencing this?
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꧁༒•Pat White•༒꧂
(@PatWhite1984) reported
@Shawhelp Hey @Shawhelp fix the freezing with Blue Curve. It’s supposed to make things BETTER. Not worse…..anyone else experiencing this?
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🙀🛸
(@cartfullofcats) reported
@Shawhelp how long is everything going to be down? This is ridiculous. It's bad enough we're getting ripped off, now we can't even work.
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Gerald's folly
(@schroepferg2) reported
@Shawhelp Already did that. Using twitter from my MacBook to see if the issue pops up here as requested by the tech.
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Rhyno®️©️
(@WRhyno) reported
@Shawhelp @ShawInfo why is it everytime I'm watching a show that is currently recording and I try to skip, it randomly sends me back to the beginning of the program? So bloody annoying. This needs to be addressed. And no it's not just me. Others have the same problem.
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Peter A. Lepine
(@PeterLepine) reported
Well, over the course of 5 days & with the assistance of 7 tech support people & one service tech who visited my home, & countless “back end” people, my internet modem is finally activated. One special shout out to Jesse at @shawhelp who stuck with me until the problem was fixed
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
@PRiMETIMESNOOP_ @Shawhelp Boggles the mind how poorly they treat their customers. Can’t wait to switch to @TELUS.
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Raquel
(@RaquelH_07) reported
@Shawhelp went from pixelated tv/bad sound (but apps worked) to our Netflix movie cutting out with an error to tighten cables. Cables tightened. Same error message. Now we can’t access the apps. Service doesn’t come for two days. Beyond frustrated. 2nd time in less than a month.
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Isn't that stupid, how they run their business and survive. I guess no competition.
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Butterface
(@ButterFace604) reported
@Shawhelp Is there a connection and phone issues going on in Vancouve V5Z area? None of our patients can hear us through thd phone and connection lags.