Shaw outages and service status in Port Coquitlam, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	12 hours ago
Coquitlam	TV	14 hours ago
Surrey	Wi-fi	16 hours ago
Anmore	Internet	1 day ago
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 5 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  Raj Dhaliwal (@rdhaliwal84) reported 5 minutes ago from Surrey, British Columbia

  @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

• 
  Diana Black (@italianinvan) reported 6 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Rosario (@DekeyPetey40) reported 6 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 6 minutes ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  Rosario (@DekeyPetey40) reported 6 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  IndoHoops Canada (@IndoHoops) reported 7 minutes ago from Surrey, British Columbia

  Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

• 
  Steven Lee (@steveleenow) reported 13 minutes ago from Surrey, British Columbia

  @Shawhelp internet and cable are down in Surrey, British Columbia.

• 
  Dominic Therrien (@dotherrien) reported 14 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  RAVI PATEL (@ravikanji) reported 21 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Katrina Albert (@katrina_albert) reported 23 minutes ago from Langley, British Columbia

  @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

• 
  Poppy (@PickledGingerBC) reported 26 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Heist (@TheHeistMonkey) reported 31 minutes ago from Surrey, British Columbia

  @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

• 
  Andrew Christopher (@ACmusic_10) reported 34 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 35 minutes ago from Surrey, British Columbia

  Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

• 
  Gatthew Mriffeth (@mattgriffeth) reported 47 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Parker (@parkerspucks) reported 51 minutes ago from Surrey, British Columbia

  @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

• 
  Sonny Sahi (@SSAHI80) reported 55 minutes ago from Surrey, British Columbia

  @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  asdfjimbi (@asdfjimbi) reported 8 minutes ago

  @tundrascott @Shawhelp Same issue for me

• 
  Cathy Murray (@murrayca1158) reported 9 minutes ago

  @Shawhelp Actually got on chat with an agent.. Issue resolved!

• 
  mr kaswa (@mrkaswa) reported 13 minutes ago

  Seeing quite a few instances of people complaining to @Shawhelp about pixelation and dropping audio. So far here, signal into the modem is good. Signal into the box is good. Said box Actually records the issue. But the problem couldn't possibly be at Shaw's end somewhere.

• 
  Chilly Wookie (@lmkt1) reported 14 minutes ago

  @CrowchildBob @Shawhelp That’s a good point. I’ve been experiencing the same issues initially in a range of channels. We have 2 tvs and they BOTH had the same problem with the same channel at the same time. We’ve done the connection thing to no avail. So I wish you luck as shaw tech visit did not help

• 
  ConCon (@newfiehun) reported 15 minutes ago

  @Shawhelp Correction; you have at least one reported issue with cable pixelation in Calgary. Mine.

• 
  Chilly Wookie (@lmkt1) reported 18 minutes ago

  @Shawhelp Allow me to clarify. The tech measured the signal coming INTO the house and said it was weak. Then he asked me where the shaw cable connected to (outside). I had no idea. House built 1989 single family dwelling. Also notice that it’s worse during peak times like tonight.

• 
  Kelly Magnuson (@KellyMagnuson6) reported 25 minutes ago

  @Shawhelp can I get help

• 
  Chilly Wookie (@lmkt1) reported 26 minutes ago

  @Shawhelp Well here’s the thing. The Shaw tech that did come out to repair this problem asked us where the cable ran from the outside box.He had no information where it continued outside. So we are still having issues. Will the next tech bd prepared?

• 
  Carlos (@caar1970) reported 30 minutes ago

  @Shawhelp is internet down in the nw Calgary? T3L2A5

• 
  Zero439 (@Patches439) reported 30 minutes ago

  @Shawhelp there’s a issue with on demand for the deadliest catch season 2 for a few of the episodes they just end while there is still time in the episode