Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Coquitlam, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Burnaby, Coquitlam, Maple Ridge, Langley, New Westminster, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	5 hours ago
Coquitlam	TV	6 hours ago
Surrey	Wi-fi	9 hours ago
Anmore	Internet	1 day ago
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

• 
  Conrad Au (@ConradAu) reported 4 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 4 minutes ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 5 minutes ago from Surrey, British Columbia

  @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

• 
  TylerG (@ItsTylerG_) reported 6 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Brad Thiessen (@Zharphyn) reported 11 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 13 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  Diana Black (@italianinvan) reported 16 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  Diana Black (@italianinvan) reported 19 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Johnson (@Schmidt_show) reported 25 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Christopher Scott (@ChrisCScott) reported 25 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  Graham Mcphee (@gamcphee) reported 28 minutes ago from Burnaby, British Columbia

  @Shawhelp Many problems with television reception . All day.

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 31 minutes ago from Surrey, British Columbia

  Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

• 
  Alice, The Alice (@AliceTheAlice1) reported 37 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  IndoHoops Canada (@IndoHoops) reported 38 minutes ago from Surrey, British Columbia

  Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 43 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  America's ass (@CptManYak) reported 47 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 52 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Diana Black (@italianinvan) reported 54 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Pattycakes🍰 (@patricklabelle7) reported 58 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Alice, The Alice (@AliceTheAlice1) reported 60 minutes ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Holmes (@MarkHolmes1326) reported 5 minutes ago

  Anyone else with @Shawhelp tv having horrible issues right now? I just want to watch hockey after a long day 😩

• 
  Vanessa (@Noosiekins) reported 7 minutes ago

  @fotogtom @ShawInfo Tech support is always useless... I knowhwo to cycle through their steps only to spend hours on the phone or online chat with them for them to tell me they have logged it.

• 
  RoboChiCKEnn (@RoboChiCKEnn) reported 11 minutes ago

  @Shawhelp Hope you guys compensate our bills for this. Hope you decide to improve your infrastructure. One line goes down we all go down. Done with Shaw idc what kind of storm hit us. I also hope you sent more ppl out. There is 1 guy for shaw in Hope. I bet you didn't.

• 
  Deb Zinck (@debzinck) reported 17 minutes ago

  @Shawhelp I have been trying to get help through your chat for an hour. Keeps disconnecting. Including just as I was getting an appointment for service. I need an actual number to call for help.

• 
  Cleatus The Slack Jawed Yokal (@cslack74) reported 18 minutes ago

  @ShawInfo you may need to invest in some customer service/retention lessons. Losing a customer of over 10 plus years over a $180 early cancellation fee when I was unable to transfer my service is just terrible business practice

• 
  RoboChiCKEnn (@RoboChiCKEnn) reported 18 minutes ago

  @Shawhelp You guys are the least transparent company there is. No ETA no mention of why Hope still has no wifi. Drs office is closed because of your crap services. Such a joke. We are going to be with out anything for a good 2 weeks I bet. Useless

• 
  Chris Bruce (@chrisbruce99) reported 22 minutes ago

  @Shawhelp Yes, still not working.

• 
  Scott Dellinger (@scottdellinger) reported 23 minutes ago

  @joe_prud @Shawhelp Up and down here in Valley Ridge NW for the last hour. Down completely for about a half hour.

• 
  noL TriggeR (@nolswong) reported 24 minutes ago

  @Shawhelp ur service is literal dog **** i hate u

• 
  Joe Prud-Homme (@joe_prud) reported 25 minutes ago

  @Shawhelp what's going on with services in SE Calgary? Been down all afternoon and evening now