Shaw

Shaw Outage Report in Port Coquitlam, Metro Vancouver Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

The latest reports from users having issues in Port Coquitlam come from postal codes V3B and V3C.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Coquitlam, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Coquitlam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Coquitlam, Metro Vancouver Regional District, British Columbia 05/31/2025 19:55

May 31: Problems at Shaw

Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (15%)

    TV (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Coquitlam, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Burnaby, Vancouver, Surrey, Maple Ridge, Port Coquitlam, Delta, New Westminster, Coquitlam, Langley, Pitt Meadows and Cloverdale.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaBurnaby Wi-fi
CanadaVancouver Wi-fi
CanadaSurrey Internet
CanadaSurrey Internet
CanadaMaple Ridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Coquitlam, British Columbia

Latest outage, problems and issue reports in Port Coquitlam and nearby locations:

  • parkerspucks Parker (@parkerspucks) reported from Surrey, British Columbia

    @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • nicdex Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia

    @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • ACmusic_10 Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia

    @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

  • cloutier68 Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicalaurissa Jessica (@jessicalaurissa) reported

    @Shawhelp any timeframe for the resolution of the issue with cloud PVR recordings? Incredibly frustrating to not be able to watch any of my recordings without massive skips/lost audio/errors.

  • SamEliasRealty Sam Elias (@SamEliasRealty) reported

    @Shawhelp It is not just TV, all services are down Internet, house phone, WiFi.

  • AlliBanani AlliBanani (@AlliBanani) reported

    @Shawhelp hey, im having issues with connection on my router even after a power cycle, anything else I can do to fix it?

  • ChauffeurKnight Richard Knight (@ChauffeurKnight) reported

    @Shawhelp my mobile voicemail is asking me for a password. I never give a password for voicemail. What’s up with this?

  • 834the The 834 (@834the) reported

    @Shawhelp I think Canadian Mobile service providers need to get help from US service providers. They are succeeded in identifying scam callers. caller id says "scam call" 2/2

  • AdvocatingHere BeautifullyInclusive (@AdvocatingHere) reported

    @DKTemporary @Shawhelp Me too, not impressed. I pay out the nose for my internet and its been down most of today. AGAIN.

  • Burns1991 Nicholas Burns (@Burns1991) reported

    @Shawhelp Seems to be working again. My partner had mentioned that it went down for a a little bit. Will be in contact if it goes down again, thank you!

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp You can hope all you want, and you may we'll be trying, a few individuals may even stand out, but no. As a whole, Shaw's customer support is a wasteland of inconvenience and ineptitude where drones can only follow the flowchart that seemingly seeks to blame the customers.

  • VanExaminer The Vancouver Examiner (@VanExaminer) reported

    @PaulDoroshenko @Shawhelp I could've helped with this Move. I've got a terrible Attitude but I'm very Handy.

  • NewWestSandy SandyRob (@NewWestSandy) reported

    @PaulDoroshenko @Shawhelp They're trying to figure out who to blame, i.e. you. Then they'll offer a solution. Been there, done that.