Shaw Outage Report in Morinville, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Morinville, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Morinville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Morinville, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Morinville, Alberta
Latest outage, problems and issue reports in Morinville and nearby locations:
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Shawn Logan
(@ShawnLo) reported
from
Morinville, Alberta
@Shawhelp seems there is an outage in Morinville no phone or internet service.
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp That sucks I want to watch episode one before episode 2
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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My_fake_account
(@raywhitebc) reported
from
Chilliwack, British Columbia
@Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.
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Ken Jones
(@Stormblind1654) reported
@Shawhelp internet and cable went down about 20 minutes ago now. Who do I contact to resolve this quickly?
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salman khan
(@salman5220) reported
@Shawhelp what is the reason for the service interruption in Coral Springs Calgary? I have no internet or home phone.
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DJ Andy Murphy
(@djandymurphy) reported
Hey @Shawhelp - why does my connection in Deep Cove constantly drop out? I can't see evidence of it loosing sync on the modem, just complete outage of internet as if a gateway has failed.
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Sham
(@Philosophisir) reported
@Shawhelp @ShawInfo has been seriously lacking for the past few months, constant outages and today the internet is not working at all. Seriously considering a switch over to @TELUS
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Constance Van Horne
(@cmvanhorne) reported
OK - nothing but headaches with telecommunications companies in Northern Alberta - @ShawInfo your technician is wonderful fixing my Dad’s satellite tv - but now I need to call customer service to buy a new package before the tv works? My Dad is paying for service - provide it!
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David Walsh
(@DavidWa59907969) reported
@SagePonchie @Shawhelp Customer service has declined markedly during this pandemic. It's very difficult to connect live with a human being. In the old days a person answered the phone. Now a computer does it and can't address your concerns.
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Danny Underwood
(@danny_underwood) reported
@Shawhelp The renewal rate you gave me was not competitive, you call me with unsolicited offers constantly and it took me over an hour to cancel my service. Grade A POOP. Thanks @TELUS !!
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Skinnz
(@shaughnskinnZ) reported
from
Winnipeg, Manitoba
Why is @ShawInfo customer service so bad!? Waiting almost 3 weeks for a callback!
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renzo - miguel
(@migsisrenzo) reported
lol @Shawhelp why ur wifi so bad.