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Shaw outages and service status in Sturgeon, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Sturgeon, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • 50% Wi-fi (50%)
  • 50% TV (50%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sturgeon, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sturgeon, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert, and Sturgeon.

CityProblem TypeReport Time
Edmonton Internet 10 hours ago
Edmonton TV 10 hours ago
Edmonton Internet 11 hours ago
Edmonton E-mail 11 hours ago
Edmonton E-mail 12 hours ago
Sherwood Park Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sturgeon, Alberta

Latest outage, problems and issue reports in Sturgeon and nearby locations:

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • DaveCarels
    DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • Waynthurson
    Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • kmoorephotos
    Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp But I can login using my Shaw login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • OutlanderCanuck
    Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GeoffLWright
    Geoff Wright (@GeoffLWright) reported

    @mcmanus17 @Sportsnet @Shawhelp But the blackout link where you check your postal codes says I should get it and hit that link and blacked out.

  • JoshuaBoychuk
    Joshua Boychuk (@JoshuaBoychuk) reported

    @Shawhelp is there currently an internet outage in the chilliwack area lost internet completely

  • cindyreddeer
    Cindy Coubrough (tears come at random times) (@cindyreddeer) reported

    I got the email notification today that @ShawInfo and #Rogers are now the same company. I've been a loyal Shaw customer for decades.... I'll be watching this change very closely to see if I keep this loyalty. #nothappy

  • GeoffLWright
    Geoff Wright (@GeoffLWright) reported

    @mcmanus17 @Sportsnet @Shawhelp That could be it. I can watch in room when done work. But it’s just dumb. Like I subscribe to SN for oilers let me pick a team and watch em where ******** ever I am in the world….

  • SuperTaysha
    Taysha Boehmer (@SuperTaysha) reported

    @ShawInfo 2nd day of no internet, and no move from Shaw to get us back up. Actively looking for alternatives - 6-7 days of outage is completely unacceptable for remote workers.

  • mcmanus17
    D McManus (@mcmanus17) reported

    @GeoffLWright @Sportsnet @Shawhelp That’s definitely not correct. Never had an issue before.

  • miken32
    𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣 (@miken32) reported

    @Shawhelp we recently changed our office VPN connections from IKEv1 aggressive mode to IKEv2 main mode, and I can no longer connect over Shaw Go wifi. Would like to be able to work from the coffee shop! Can you pass this on to your network team?

  • ELLISCO59825771
    Ellis Cooper (@ELLISCO59825771) reported

    @ShawInfo I came to Shaw to get away from #RipoffRogers and #BullshitBell. WTF have you done now ffs...

  • crazycga
    crazycga (@crazycga) reported

    @ShawInfo well, thank you for many years of good service. It's shame it'll have to end so ignominiously with such a terrible company as Rogers. @Bell here I come.

  • TarzanDan
    Tarzan Dan Freeman (@TarzanDan) reported

    @Shawhelp how can I be called back by you and told I am 1st in the que and have sat waiting on the phone for someone from tech support for 15 mins now ? 🙄 not acceptable. Hpw many techs do you have working? Is my shaw direct box not the only thing broken? 🤔