Shaw outages and service status in Sturgeon, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Sturgeon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 16, 12:38 PM EDT.
- Internet (56%)
- Wi-fi (16%)
- E-mail (15%)
- TV (8%)
- Total Blackout (5%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Sturgeon, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sturgeon, Alberta
The most recent Shaw outage reports came from the following cities: Sherwood Park, Edmonton, St. Albert, and Sturgeon.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
|
14 hours ago | |
|
Edmonton
|
Internet | 23 hours ago |
|
Edmonton
|
Wi-fi | 1 day ago |
|
Edmonton
|
Wi-fi | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 2 days ago |
Nearby cities with recent reports
12 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sturgeon, Alberta
Latest outage, problems and issue reports in Sturgeon and nearby locations:
-
Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
-
Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
-
Joanne Norum (@jnorum) reported from Edmonton, Alberta@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
-
DE (@FlyingFiveCAN) reported from Edmonton, AlbertaChecking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
-
🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
-
DaveCarels (@DaveCarels) reported from Edmonton, Alberta@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
-
Donna McKinnon (@illustratedword) reported from Edmonton, Alberta@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
-
Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
-
***** (@WillyGrant) reported from Edmonton, AlbertaI spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
-
Leslie Bush (@lesoteric) reported from Edmonton, Alberta"hopefully fourth time is a charm!" great service from @Shawhelp
-
Eric Petersen (@ericpet) reported from Edmonton, Alberta@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
-
Riyaz Sharan (@ryzshrn) reported from Edmonton, AlbertaI am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
-
doormouse (@GehlD) reported from Edmonton, Alberta@Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.
-
***** (@WillyGrant) reported from Edmonton, Alberta@Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.
-
Cory Clendenning (@CVChomes) reported from Edmonton, Alberta@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
-
Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
-
Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
-
Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, AlbertaI am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
-
#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
-
Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta@ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
-
Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
-
Tyler ❄☕☃ (@Valomir) reported@Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.
-
DJ Phoenix (@DJPh03NiX) reported@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
-
Gena Dixon (@genadxn) reported@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
-
jordan (@musicfnatic) reported@Shawhelp this stream of the utah mammoth vegas golden knights game is terrible
-
We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
-
🙀🛸 (@cartfullofcats) reported@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.
-
Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
-
always smile 🇨🇦 (@cari_goncalves) reported@Shawhelp @gfliverpool9966 Not working for me either. Ridiculous