Shaw Outage Report in Aberdeen, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Shaw outage reports came from the following cities: Abbotsford, Vancouver, Langley, Maple Ridge and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Abbotsford |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Stephanie 🍁
(@MyrtleCypress55) reported
from
Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Gregg Gordon
(@Flash) reported
from
Abbotsford, British Columbia
@Shawhelp As I said, just shut down this handle since you no longer offer Twitter support.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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J.kamoh
(@JasonKamoh) reported
from
Abbotsford, British Columbia
@Shawhelp its 3pm service is out and the next estimated time for it to be fixed is 8am tomorrow morning. Get your **** fixed
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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J.kamoh
(@JasonKamoh) reported
from
Abbotsford, British Columbia
@Shawhelp is there a outage in abbotsford?
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Joshua Millard
(@SomeJoshMan) reported
from
Abbotsford, British Columbia
@Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead
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Gregg Gordon
(@Flash) reported
from
Abbotsford, British Columbia
@Shawhelp I now know of 3 households with the issue. Finally done work, just spent an hour with chat, he's blaming my handset for an issue that affects multiple locations. Next suggestion?
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tian 💖
(@TDMJ4) reported
@Shawhelp is there an internet outage in the Surrey area? Your service page isn’t updated with current info. Have no internet and orange light on modem.
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Liane Bisaillon 🇨🇦
(@Lianebisaillon) reported
So hate being ignored by @Shawhelp garbage service and really bad customer service.
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🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦
(@204queen0574) reported
Anyone else having internet and TV issues with @Shawhelp? Everything cacked at the same time. I hope it's not a modem issue.
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Lemon Bear
(@aBearofLemons) reported
@ShawInfo just spent 25 min on hold with customer service only to be hung up on the second I got an agent. Didnt get to say a single word. Uncool.
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millennial3
(@millennial33) reported
@Shawhelp I called yesterday to ask about my internet not working. The earliest they could send an agent to help was Saturday. Wtf, there are literal no agents available until Saturday?
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Joshua Haywood
(@joshuahaywood) reported
@Shawhelp look back to my dec 2020 post as well. This isn’t something that I’m just complaining about, I’m truly fed up and feel I should be refunded for months / almost a year of inadequate internet service @CRTCeng any thoughts? #consumerprotection #consumermatter
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Harpal Kandola
(@Harpal_Kandola) reported
@Shawhelp is there any internet outage in Surrey? Modem lost connection and doesn’t seem to be able to reconnect.
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henaramay
(@henaramay) reported
@Shawhelp we are without internet since Monday because Shaw customer service cannot update a serial number! Been to the store and spent hours talking to their unhelpful customer service. Been in a queue with backend support who were supposed to fix it in 24 hrs but did nothing!
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Joshua Haywood
(@joshuahaywood) reported
@Shawhelp really fed up with our internet not working. We’ve reset the router, had you guys reset it from your end, moved router location and yet we still have major issues with download speed, actually getting internet in our apartment, 5G rarely if ever works #wantmymoneyback
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Jason G
(@JGinCobbleHill) reported
Bell is a shitty company but I would still choose them or literally anyone over my @Shawhelp internet service, it can’t be worse