Shaw Outage Report in Aberdeen, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Abbotsford, Langley, Maple Ridge and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
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| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Vancouver |
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| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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Stephanie 🍁
(@MyrtleCypress55) reported
from
Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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R
(@walkingonsushi) reported
And there goes @ShawInfo down for maintenance. 6 hours. Ugh.
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Rod Babineau
(@Steamwhistle_4) reported
Stuck watching the Habs-Oilers game on channel that is glitch on @shawinfo ch. 223 any suggestions @Shawhelp only channel that I have this problem on.
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Zyra
(@zyraxo) reported
How is the cell service with #shawmobile? I was sent an email about your plans. Looks great and super affordable, however, I have heard that multiple customers get constant dropped calls and such. @Shawhelp
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angie
(@shorty382003) reported
@Shawhelp hi is there an outage in Saskatoon? Everything is out?
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Snow Bird
(@snowbird0007) reported
@Shawhelp Is there something wrong with the TV wifi signal? The sound keeps dropping.
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Erik Hougaard
(@eHougaard) reported
Logging into @ShawInfo - Two-factor authentication and everything, click on the support chat, first questions: What's your name, email and phonenumber???? I just logged in, you know who I am! This is "suboptimal" customer service, Shaw!
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BARRICADE
(@BARRIIICADEttv) reported
Soooo @Shawhelp @ShawInfo we going to be given a credit for the down time?. Oooh and maybe can we have better upload speeds too?. Kthxbai.
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Aerialslayer
(@Aerialslayer) reported
It looks like I may be taking a small break from streaming until the internet can be fixed. The good news, they know what the problem is. The bad news. They don't have it scheduled to get it repaired. So it could be really quick or take forever. Upset with @ShawInfo again.
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Sam Nimchonok
(@Nimhon) reported
@Shawhelp Hahah. Is this a joke. I have had no service for over 24 hrs do to hardware issues. More excuses than service. Reliability is frustrating. Put you into a contract and then all goes to crap. Shaw continues to post commercials of great service. Joke’s on me.
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Joelle Johnston
(@isHoneyBadger) reported
@Shawhelp Any help?