Shaw Outage in Aberdeen, British Columbia

@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

@Shawhelp Langley City just went down too! Any eta on when this will be back online?

@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

@Shawhelp Why is cable down in Langley?

You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

@Shawhelp is there a service issue I’m Vancouver? My internet is out...

@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

So I have been dealing with terrible wifi and customer service with @Shawhelp for three weeks. They have been out twice and “identified the problem” but had to get a different crew to fix it........well I am still waiting!!!! Three damn weeks. @TELUSsupport

@Shawhelp Has there been any issues for Leduc this morning I have lots my connection twice

Dear @ShawInfo, your spam filter is not working well at all. I’ve had to block more spammers than ever in the last couple of months. Please fix this. Thank you.

Hey @aebcinternet your service is down again. Is this something you or @Shawhelp can check?

@TekSavvyCSR @Shawhelp Seems internet is down across the lower mainland in BC since 7:15ish. Been spotty overnight. Halp?

@Shawhelp is there any outage in north van? Been without internet for 45 minutes now

@Shawhelp your blue curve Tv app sucks please fix. I cant play my downloaded shows and if i can it frezzes all the time.

@Shawhelp Is there an outage in downtown (west end) Calgary?

Do I even bother trying to reach a real person at @shawhelp any more? About fed up with the "service". Are there any good internet providers in #yeg not named Shaw or Telus?

@Shawhelp it appears that the porn spams and other spams are invading Shaw webmail again. I already have all of my filters set in Webmail, yet I'm having to report upwards of 20 of these stupid spam messages per day.