Shaw outages and service status in Aberdeen, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Aberdeen, British Columbia
The most recent Shaw outage reports came from the following cities: Langley, Aberdeen, Abbotsford, and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Langley
|
TV | 11 days ago |
|
Langley
|
Internet | 12 days ago |
|
Aberdeen
|
Internet | 1 month ago |
|
Abbotsford
|
TV | 1 month ago |
|
Maple Ridge
|
TV | 1 month ago |
|
Langley
|
1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
-
Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
-
Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
-
Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
-
Katrina Albert (@katrina_albert) reported from Langley, British Columbia@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
-
J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia@Shawhelp its 3pm service is out and the next estimated time for it to be fixed is 8am tomorrow morning. Get your **** fixed
-
Nancy M Apple (@night_tech) reported from Abbotsford, British Columbia@shawhelp +1 Location Abbotsford Lots of buffering Slow wifi
-
Gregg Gordon (@Flash) reported from Abbotsford, British Columbia@Shawhelp As I said, just shut down this handle since you no longer offer Twitter support.
-
J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia@Shawhelp is there a outage in abbotsford?
-
Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
-
Gregg Gordon (@Flash) reported from Abbotsford, British Columbia@Shawhelp I now know of 3 households with the issue. Finally done work, just spent an hour with chat, he's blaming my handset for an issue that affects multiple locations. Next suggestion?
-
J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia@Shawhelp Hey @Shawhelp My internet is down!!!
-
Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia@Shawhelp Langley City just went down too! Any eta on when this will be back online?
-
Joshua Millard (@SomeJoshMan) reported from Abbotsford, British Columbia@Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead
-
Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@Shawhelp Why is cable down in Langley?
-
Rob McKenzie (@ozzman_66) reported from Abbotsford, British Columbia@Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here
-
Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
-
Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
-
Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
D (@superdaddoo) reportedPSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
-
Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
-
D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
-
TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
-
bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
-
stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
-
Kent Aitchison (@KentAitchison) reported@Shawhelp is there an outage for Internet/WiFi in Kamloops area?
-
Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
-
Tomnado (@Tomuhthy) reported@Shawhelp is there a reason why the internet is not working in the north Burnaby area
-
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reportedHey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.