Shaw Outage Report in Aberdeen, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Shaw outage reports came from the following cities: Maple Ridge, Vancouver, Abbotsford and Langley.
| City | Problem Type | Report Time |
|---|---|---|
 Maple Ridge |
TV | |
| Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Abbotsford |
Internet | |
| Maple Ridge |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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J.kamoh
(@JasonKamoh) reported
from
Abbotsford, British Columbia
@Shawhelp Hey @Shawhelp My internet is down!!!
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Jackson ✝️🇨🇦
(@MyrtleCypress55) reported
@Inkdeath @Shawhelp @Inkdeath what general area are you in? Mine keeps going down too in Langley.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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🌳+ NA 🇺🇦
(@gispatch) reported
@CDAinsworth @ShawInfo @TELUS I was a Telus customer from 2017-2020… IT WAS AWESOME in 2020 I moved to a Shaw community. It’s been DISASTROUS, everyday I have multiple drops, inconsistent internet, and extremely poor customer service.
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Erin Schaefer
(@TheErinGS) reported
@Shawhelp I dm'd. It's an issue with the firmware update that affects people with a specific router, so it may not register as a major outage. It is major for those affected, though.
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Sara T e m p e s t 🇨🇦
(@tempestimony) reported
@DevonTarrant @ShawInfo No idea. Telus is Original True Fibre. I'm old Telus Employee, IT/ Biz Unit. Service is what you need 2022 not Tech. Upgrading is Key. Modems Tech assts, Telus delivers. They have coders who change with the Future. . Always: Options, but you choose. No Huawei. Never, ever.
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Timothy Noel
(@timino780) reported
@shawinfo switched me from 150 to 300mbps like they were doing me a favor only to start billing me for it with no forewarning. Only to find out their new fiber 300 costs $13 less. Of course they never offered me that. #CustomerService
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CalgaryMatters
(@MattersCalgary) reported
@ShawInfo @thehackergals The company that cannot provide the service that you pay for.
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GolfGuy
(@GolfGuy_yyc) reported
@DevonTarrant @ShawInfo If you're pissed now, just wait until you have to deal with Telus support...
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Vincent
(@VincentDynamo) reported
@Shawhelp There is a mystery VOD charge on our latest bill. But it doesn’t say specifically what it is. And I do not recall ordering anything. Please help
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2022 #BestYearEver ?
(@og_centennial) reported
@DevonTarrant What? You were offered a tech visit. We had **** going down w/ @Shawhelp and unless we were bed ridden seniors - no visit b/c of the VID ... Imagine the service when #Shaw and #Rogers make a baby soon - worst service ever!!