Shaw outages and service status in Aberdeen, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aberdeen, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Aberdeen, British Columbia
The most recent Shaw outage reports came from the following cities: Abbotsford, Langley, and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford
|
TV | 15 days ago |
|
Langley
|
Internet | 1 month ago |
|
Maple Ridge
|
TV | 1 month ago |
|
Maple Ridge
|
Total Blackout | 1 month ago |
|
Langley
|
Total Blackout | 2 months ago |
|
Abbotsford
|
TV | 2 months ago |
Community Discussion
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Shaw Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Katrina Albert (@katrina_albert) reported from Langley, British Columbia@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Rob McKenzie (@ozzman_66) reported from Abbotsford, British Columbia@Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here
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J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia@Shawhelp its 3pm service is out and the next estimated time for it to be fixed is 8am tomorrow morning. Get your **** fixed
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Gregg Gordon (@Flash) reported from Abbotsford, British Columbia@Shawhelp I now know of 3 households with the issue. Finally done work, just spent an hour with chat, he's blaming my handset for an issue that affects multiple locations. Next suggestion?
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Nancy M Apple (@night_tech) reported from Abbotsford, British Columbia@shawhelp +1 Location Abbotsford Lots of buffering Slow wifi
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Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
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Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia@Shawhelp Hey @Shawhelp My internet is down!!!
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Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia@Shawhelp Langley City just went down too! Any eta on when this will be back online?
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Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Gregg Gordon (@Flash) reported from Abbotsford, British Columbia@Shawhelp As I said, just shut down this handle since you no longer offer Twitter support.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@Shawhelp Why is cable down in Langley?
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia@Shawhelp is there a outage in abbotsford?
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Joshua Millard (@SomeJoshMan) reported from Abbotsford, British Columbia@Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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axishairsalons.com (@axishairsalons) reported@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
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Matthew Johnson (@McJohnson922) reported@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
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Tomnado (@Tomuhthy) reported@Shawhelp is there a reason why the internet is not working in the north Burnaby area
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Jonathan Mason (@masonstcc) reported@shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.
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Vanessa (@Noosiekins) reported@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
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TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?