Shaw Outage Report in Aberdeen, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aberdeen, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Langley, Abbotsford and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aberdeen, British Columbia
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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J.kamoh
(@JasonKamoh) reported
from
Abbotsford, British Columbia
@Shawhelp Hey @Shawhelp My internet is down!!!
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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DJ AB
(@therealDJ13) reported
@ShawInfo has the worst customer service I’ve ever seen. Cannot call anyone and have been passed around to 4 different reps over the last 3 hours online. Still no fix.
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j a n i c e nikkel
(@janicenikkel) reported
@Shawhelp I signed up for Shaw last week but keep getting bumped off internet. I'm on chat for help and I've been on here over 45 min but 2 agents have had to go off their shift or on their breaks. So I'm not getting helped. I don't get this service.
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Jeff Paulus
(@jeff_paulus) reported
@Shawhelp 50 mins and waiting for at least an acknowledgement that you have seen my DM and are looking to resolve the issue.
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Kristine ♊🦋
(@whiteroses222) reported
@Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
After filing the complaint, Shaw called me. They sent a technician who found that the modem hadn't been properly installed and the configuration risked over heating and burning out. Hence some difficulties. But it was @Shawhelp who installed it this way. Whoops!
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☆🎄𝕾𝖖𝖚𝖎𝖉𝖒𝖆𝖘❖𝕺𝖈𝖙𝖔™🎄☆
(@OctoAori) reported
@ShawInfo Man. Go eat a ****. You're nothing but sad ******* Commies ******* ME and everyone else over. **** you for failing on me. Now the ************ I was about to swap **** with in Animal Crossing: New Horizons is gonna get mad as **** at me BECAUSE OF YOU DOUCHENUGGETS.
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Jess
(@jessica_nand) reported
Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!
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Matt R.
(@mattryyc) reported
@ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.
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Angie Liu
(@angelena_12) reported
@Shawhelp In the last few days other CS were impatient & pushy. #W042/Kanwar's really awesome.Patient, listened, empathized & WANTS to help. Best customer service. I really appreciate him! I felt like he cared! @Shawhelp ...give the dude a raise/ bonus...something! #Thankful
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conqueblanche
(@conqueblanche) reported
@Shawhelp Is there any unreported outage in Richmond, BC?