Shaw Outage Report in Maple Ridge, British Columbia
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The latest reports from users having issues in Maple Ridge come from postal codes V2X, V4R and V2W.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Coquitlam, Langley, Port Coquitlam, Maple Ridge, Abbotsford, Coquitlam, Aberdeen and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sengh Doing Thengs
(@SenghThengs) reported
@ShawInfo why do y’all advertise the download speeds at like 1gb and then when I actually download something its only like 100mb/s? 🤔 never understood this, like on the “speed test” ill get 1gb but actual downloads i never do.. this some false advertising 👀
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Alex
(@AlexAppleIsA) reported
@ShawInfo complaint. I called and talked to them about why their phones weren’t working and I was told they don’t have to tell us that the phones weren’t compatible. We will eventually get phones that work on their network cause it is a great plan I’m just upset they didn’t tell
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Jonas Desrosiers
(@JonasDesrosiers) reported
@Shawhelp You’ve sent a technician to “fix” the issue a few times. Time for help is over.
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Bogeywheels
(@bogeywheels) reported
Hey, @Shawhelp, any idea why we can get some cable stations but not others? I've checked these ok (-Shaw nos.): CNN-220, CBC-4, CTV-2,CTV@-9,Global-8,PBS-104, YesTV-215,Sportsnet-223 BUT NOT: TCM-49,CBCNN-227,SN-224,231,235 Pls help ASAP. Thx.
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Jonas Desrosiers
(@JonasDesrosiers) reported
@Zach_Fleisher @Shawhelp I have to say Shaw has been really bad lately. They used to be the best internet. Now the wifi drops daily.
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The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@Shawhelp The three channels (TSN2, CTV NEWS Channel and CBC NEWS Network) are all back for now. Will monitor if there is any trouble from now on.
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Ashley
(@ashleylovegood) reported
@Shawhelp for some reason my Internet has been down today! Can you help? :)
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Sheilan
(@Sheilanmm) reported
@SobralDaLagoa @Shawhelp @PegFrenchy Having the same problem with ctv channels
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Mike
(@Geekomak) reported
@Shawhelp some TV channels went off the air this morning in our Coquitlam area...still not working. CTV, Global..,etc. Any eta?
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Renante Baladhay
(@renbaladhay) reported
@ShawInfo where did your technician go? They did not show up last week and looks like they gonna do it again....such a frustrating customer service.