Shaw Outage Report in Maple Ridge, British Columbia
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The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Maple Ridge, Langley, Coquitlam, Coquitlam, Port Coquitlam, Abbotsford, Aberdeen and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
TV | |
| Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Maple Ridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Rob McKenzie
(@ozzman_66) reported
from
Abbotsford, British Columbia
@Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vignesh Gopal
(@linkinvg) reported
@Shawhelp @SurreyJack7 Atleast give us a reason why the wifi is down. It’s been the whole day.
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Tracy Kay
(@TrishyLiz74) reported
Looking for some tech help. Apparently there is a known issue for @Shawhelp emails not being compatible with the iOS mail app past 14.0. Just got a new phone through @RogersHelps and email won’t work. Have spent hours with Shaw trying to fix. Has anyone overcome this? #winnipeg
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Surrey Jack
(@SurreyJack7) reported
@Shawhelp why is wifi still down??
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𝓣𝓱𝓮 𝓚𝓷𝓲𝓰𝓱𝓽 𝓜𝓪𝔂𝓸𝓻
(@DVDWLAY) reported
@Shawhelp You guys suck. Your updates suck. 16 hours and we still have no answers or service. What am I paying for?
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pablo
(@carsonpablowest) reported
@Shawhelp @linkinvg what's the point of an update page if it doesn't update? been almost 3 hrs since last update, no service for over 13 HOURS now
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time4travels
(@time4travels88) reported
@Shawhelp Oh I have been but they aren’t providing any information except that they are working on it. What is the issue? ETA for a fix? Later today? Tonight?
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Coffeehouse
(@jaz_lottay) reported
@Shawhelp internet outage since 5am this morning. @TELUSsupport 5G data running like 3G since this morning. Working from home has been the craziest adventure no thanks to these bum *** bums.
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Joe Dirt
(@JoeDirt40848468) reported
@Shawhelp So you are going to send a truck to fix the problem now?
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Jaskamal
(@Jaskamal7781) reported
Hey @Shawhelp Can someone please care to clarify what's happening in surrey, BC. It's almost 24 hrs with no internet service and the wait still continues. What kind of problem is it going on there and when's the expected repair time.
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Vignesh Gopal
(@linkinvg) reported
@Shawhelp what is happening with the fix in Surrey? There has been no wifi for 12 hours now.