Shaw Outage Report in Maple Ridge, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Shaw
Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, Coquitlam, Port Coquitlam, Coquitlam, Abbotsford, Maple Ridge and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Total Blackout | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Surrey |
Total Blackout | |
| Vancouver |
Internet | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Tyler, The Creator
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Tyler, The Creator
(@ItsTylerG_) reported
from
Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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Don Hoglund
(@randomdh) reported
from
Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Ursula Maxwell Travels
(@YouTravel) reported
from
Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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*****
(@ComEnjoylife) reported
@TarzanDan @Shawhelp Quicker Service I found thru chat
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Techno Queen of Tesla
(@TECHNOQUEENTSLA) reported
I had a contract w/ Shaw & suddenly I'm a Rogers customer. Thanks @Rogers & @ShawInfo, I hate you. It disgusts me how much power megacorps have in Canada. "For now, your account and billing information remain the same" ...when & if that changes, I'm gone. #cdnpoli #abpoli
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Khiaroskuro
(@Khiaroskuro) reported
@Shawhelp Is there an issue? I unplugged my modem to move it and now the "online" light is refusing to stop blinking.
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Ellis Cooper
(@ELLISCO59825771) reported
@ShawInfo I came to Shaw to get away from #RipoffRogers and #BullshitBell. WTF have you done now ffs...
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Brian Dyck
(@littlevoice1242) reported
.@Shawhelp Sorry to see you go. Been a customer for years and now the merger. Having parting anxiety, hopefully this will pass.
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crazycga
(@crazycga) reported
@ShawInfo well, thank you for many years of good service. It's shame it'll have to end so ignominiously with such a terrible company as Rogers. @Bell here I come.
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Cindy Coubrough (tears come at random times)
(@cindyreddeer) reported
I got the email notification today that @ShawInfo and #Rogers are now the same company. I've been a loyal Shaw customer for decades.... I'll be watching this change very closely to see if I keep this loyalty. #nothappy
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$cavenger | 20%er
(@feswickd) reported
Another @TELUS internet outage. Second one this week - kills my ability to WFH. @Shawhelp got any good deals? @TELUSsupport
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Salu
(@lhetoyvr) reported
No internet for the last 12 hrs. When u speak to a @ShawInfo rep, they either are unaware of the outage or unclear on what to do. One rep later said their was an outage and its been fixed..called later and the other rep said no outage was reported..still no internet. Wth shaw?
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Geoff Wright
(@GeoffLWright) reported
Again @Sportsnet and @Shawhelp I’m in Jasper Alberta and I’m “out of region” for watching Oilers. Sportsnet even says I should get it according to the postal code and blackout link. Fix this.