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Shaw Outage Report in Maple Ridge, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Maple Ridge come from postal codes V2W and V2X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Coquitlam, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, Langley, and Port Moody.

CityProblem TypeReport Time
Surrey Internet 57 minutes ago
Surrey Internet 21 hours ago
Pitt Meadows Wi-fi 3 days ago
Surrey Internet 3 days ago
Coquitlam Internet 4 days ago
Port Coquitlam E-mail 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

  • stevendrowe
    Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • iStayTaylored8
    Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • PickledGingerBC
    Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • stevendrowe
    Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • ItsTylerG_
    TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • NinersNorth
    Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • SSAHI80
    Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • dotherrien
    Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • IndoHoops
    IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • JenniferKingsb6
    Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • katrina_albert
    Katrina Albert (@katrina_albert) reported from Langley, British Columbia

    @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BrowntoBure
    BrowntoBure (@BrowntoBure) reported

    @CanucksIn4 @Shawhelp Their internet sucks I switched to Telus years ago. Still have Shaw tv though because Telus customer service is awful.

  • tamendra
    Tamendra Thapa (@tamendra) reported

    @Shawhelp Any updates on Guildford Surrey Shaw internet outage? It’s almost 24 hrs .: no ETA so far !!

  • IanSeggie
    Ian Seggie 🅙 (@IanSeggie) reported

    @Shawhelp @shaaawnap Make sure you demand a credit for the crap service you didn't get and you've already paid for!

  • _Carmi_
    Ryan Carmichael ∆ (@_Carmi_) reported from Calgary, Alberta

    @Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

  • DeanBorys
    Dean Borys (@DeanBorys) reported

    @Shawhelp hopefully you get this mess sorted out before tomorrow’s 🥇game! Awful. #WorldJuniors

  • MrMontagoose
    Walter Prager (@MrMontagoose) reported

    @WKRPinCanada @Shawhelp If it just the cache feed or is internet down as well? You can watch in the TSN app.

  • sarahglaze
    Sarah Glaze (@sarahglaze) reported

    @Shawhelp hi there! in Calgary, switched to different cable package on Saturday and our picture is very very glitchy now. Every channel. Very annoying when trying to watch the 🏒 Please help!

  • DonnaMMedeiros
    Donna M (@DonnaMMedeiros) reported

    @Shawhelp Any update on the Surrey outage?

  • natashaofmay
    Natasha L (@natashaofmay) reported

    @Shawhelp Can you please help? CNN, MSNBC and Fox are all cutting out (picture going black). Are we even able to watch or will that damage the box? Please let us know. Thank you!

  • IanSeggie
    Ian Seggie 🅙 (@IanSeggie) reported

    @HuizerChris @Shawhelp @CofRedCentral Make sure you demand a credit for the crap service you didn't get and you've already paid for!