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Shaw outages and service status in Maple Ridge, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Maple Ridge come from postal codes V2W and V2X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, Langley, and Port Moody.

CityProblem TypeReport Time
Surrey Internet 17 hours ago
Coquitlam TV 18 hours ago
Surrey Wi-fi 21 hours ago
Anmore Internet 2 days ago
Surrey Internet 2 days ago
Surrey Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • rdhaliwal84
    Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia

    @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

  • iStayTaylored8
    Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • steveleenow
    Steven Lee (@steveleenow) reported from Surrey, British Columbia

    @Shawhelp internet and cable are down in Surrey, British Columbia.

  • stevendrowe
    Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • SSAHI80
    Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • PickledGingerBC
    Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • dotherrien
    Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • JenniferKingsb6
    Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • stevendrowe
    Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • IndoHoops
    IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

  • katrina_albert
    Katrina Albert (@katrina_albert) reported from Langley, British Columbia

    @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • ItsTylerG_
    TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported

    @Sportsnet @Shawhelp I have Sportsnet through my cable provider SHAW and if I sign in do I get Sportsnet now or Sportsnet Now+? Or do I still got to subscribe

  • kobesuperstar
    OTF ŠÃD PÁTRĮŌTŠ FÂÑ (@kobesuperstar) reported

    @ShawInfo yo fix the internet PLZ!! I have homework I need to do. Or else I’m switching to Telus!! We have power but no internet or TV rn #BCstorm

  • TheBechardFive
    Carolyn Bechard (@TheBechardFive) reported

    @Shawhelp send you a dm about an outage.

  • BellDraw
    BellDraw (@BellDraw) reported

    @Shawhelp Am I the only person in Winnipeg who has lost Shaw TV service?

  • dougcrone
    Doug Crone (@dougcrone) reported

    @Shawhelp Internet, tv and phone have been down close to 2 hours in McKenzie Lake area of Calgary. These outages are happening way too often. What the heck is going on?

  • ChristineDeCaen
    Christine DeCaen (@ChristineDeCaen) reported

    @Shawhelp my internet is dropping in and out. ??? But you’re not there so how can i find help

  • ckpon
    C P (@ckpon) reported

    @Shawhelp - my cable box is blinking with both the red light and blue light blinking as well as the immediate symbols below it. Tried unplugging and plugging back in after 30 seconds and it hasn’t rebooted. Is cable down?

  • CindyLouWho_2
    CindyLouWho2 (@CindyLouWho_2) reported

    @FaventeWell We are absolutely compatible (had it last season, have BlueCurve & brand new hardware in Aug 2019) but Centre Ice is not working for us either. The message on screen says we need a subscription @Shawhelp

  • marklaurie
    Mark Laurie (@marklaurie) reported

    @Shawhelp hi we are experiencing lose of signal watching a movie on apple TV. every 5 min we lose the signal for several minuets.

  • derakbtw
    🅾︎🅃🅵 🅳🄴🆁🄰🅺 シシ (@derakbtw) reported

    @kobesuperstar @ShawInfo I’ve been a loyal customer for 55 years but no more I’m switching to Telus ASAP this is ridiculous. Mickey Mouse coverage