Shaw

Shaw Outage Report in Maple Ridge, British Columbia

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The latest reports from users having issues in Maple Ridge come from postal codes V2X, V4R and V2W.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Maple Ridge, British Columbia 12/01/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Langley, Maple Ridge, Vancouver, Port Coquitlam, Coquitlam, Coquitlam, Abbotsford, Pitt Meadows and Port Moody.

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City Problem Type Report Time
CanadaSurrey TV
CanadaLangley TV
CanadaMaple Ridge Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • ItsTylerG_ TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • stevendrowe Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British Columbia

    Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • Stevenwu53 Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • CptManYak America's ass (@CptManYak) reported from Surrey, British Columbia

    @ShawInfo fix ya damn internet thanks

  • Schmidt_show Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • stevendrowe Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • night_tech Nancy M Apple (@night_tech) reported from Abbotsford, British Columbia

    @shawhelp +1 Location Abbotsford Lots of buffering Slow wifi

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • vinifico Sean Calder (@vinifico) reported from Vancouver, British Columbia

    Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • saphzsaphz orthojake (@saphzsaphz) reported

    @mrskingle @Shawhelp It might be a separate issue then. Up to you if you just want to wait and see or not.

  • cindershad0w cindershadow (@cindershad0w) reported

    My Internet was suspended causing me interruptions. @ShawInfo I am very upset with this, I was on with tech support for 3 hours last night trying to get this issue solved, phone now and get told oh u hit the wrong switch. this has become the worse service ive ever had with shaw

  • moneypennymb Penny Borg (@moneypennymb) reported

    FINALLY got a new remote from @Shawhelp as the original was faulty from Day 1, yet the problem remains. Clearly, it was never the remote. Do I I feel like sitting on the phone with techs that had NO IDEA how to fix it before? New normal=junk service. Guess I’ll google this crap.

  • scb_frolander Sabine Bauer (@scb_frolander) reported

    @Shawhelp I told you not to insult my intelligence! It. Is. Not. A. Modem. Issue!

  • cindershad0w cindershadow (@cindershad0w) reported

    is anyone with @ShawInfo @Shawhelp in west #yeg having internet issues tonight???

  • downtownBotch Patrick (@downtownBotch) reported

    @moneypennymb @Shawhelp Is the issue that your voice command is not working?

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Query is regarding the WWE Network. Pay-per-view events have always been included w/ the network, but I noticed SHAW is not listing next week's #WrestleMania on the channel. Is this an oversight by Shaw or is the PPV not airing on the network b/c of the Peacock deal in the U.S.?

  • mzurawell Mike Zurawell (@mzurawell) reported

    @ShawInfo just spent 45 min on the phone with one of your agents to upgrade my plan package and he tells me to call back cause he is having system problems and then hangs up. Brutal customer service!

  • JamesBuhlmann James (@JamesBuhlmann) reported

    @EdmontonRaider @arrrdeecee @Shawhelp Yours fixed? Mine’s completely down in Sherwood Park

  • mrskingle Kim K (@mrskingle) reported

    @saphzsaphz @Shawhelp The first time it happened I was without local channels for 4 days. I was on the line with tech support for 2 hrs. I gave up and made an in home appt but it corrected itself the morning they were supposed to come. I don't want to spend 2 hrs on chat at this point. Thanks though