Shaw outages and service status in Maple Ridge, British Columbia

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Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around Maple Ridge, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
The most recent signal from this area was received Sep 16, 11:14 PM EDT.

Internet (66%)
Wi-fi (17%)
E-mail (7%)
TV (7%)
Total Blackout (3%)

The latest reports from users having issues in Maple Ridge come from postal codes V2X and V4R .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Maple Ridge	Baseline
Sep 16, 10:20 PM EDT	0	0	0
Sep 16, 10:40 PM EDT	0	0	0
Sep 16, 11:00 PM EDT	0	0	0
Sep 16, 11:20 PM EDT	0	0	0
Sep 16, 11:40 PM EDT	0	0	0
Sep 17, 12:00 AM EDT	0	0	0
Sep 17, 12:20 AM EDT	0	0	0
Sep 17, 12:40 AM EDT	0	0	0
Sep 17, 1:00 AM EDT	0	0	0
Sep 17, 1:20 AM EDT	0	0	0
Sep 17, 1:40 AM EDT	0	0	0
Sep 17, 2:00 AM EDT	0	0	0
Sep 17, 2:20 AM EDT	0	0	0
Sep 17, 2:40 AM EDT	0	0	0
Sep 17, 3:00 AM EDT	0	0	0
Sep 17, 3:20 AM EDT	0	0	0
Sep 17, 3:40 AM EDT	0	0	0
Sep 17, 4:00 AM EDT	0	0	0
Sep 17, 4:20 AM EDT	0	0	0
Sep 17, 4:40 AM EDT	0	0	0
Sep 17, 5:00 AM EDT	0	0	0
Sep 17, 5:20 AM EDT	0	0	0
Sep 17, 5:40 AM EDT	0	0	0
Sep 17, 6:00 AM EDT	0	0	0
Sep 17, 6:20 AM EDT	0	0	0
Sep 17, 6:40 AM EDT	0	0	0
Sep 17, 7:00 AM EDT	0	0	0
Sep 17, 7:20 AM EDT	0	0	0
Sep 17, 7:40 AM EDT	0	0	0
Sep 17, 8:00 AM EDT	0	0	0
Sep 17, 8:20 AM EDT	0	0	0
Sep 17, 8:40 AM EDT	0	0	0
Sep 17, 9:00 AM EDT	0	0	0
Sep 17, 9:20 AM EDT	0	0	0
Sep 17, 9:40 AM EDT	0	0	0
Sep 17, 10:00 AM EDT	0	0	0
Sep 17, 10:20 AM EDT	0	0	0
Sep 17, 10:40 AM EDT	0	0	0
Sep 17, 11:00 AM EDT	0	0	0
Sep 17, 11:20 AM EDT	0	0	0
Sep 17, 11:40 AM EDT	0	0	0
Sep 17, 12:00 PM EDT	0	0	0
Sep 17, 12:20 PM EDT	0	0	0
Sep 17, 12:40 PM EDT	0	0	0
Sep 17, 1:00 PM EDT	0	0	0
Sep 17, 1:20 PM EDT	0	0	0
Sep 17, 1:40 PM EDT	0	0	0
Sep 17, 2:00 PM EDT	0	0	0
Sep 17, 2:20 PM EDT	0	0	0
Sep 17, 2:40 PM EDT	0	0	0
Sep 17, 3:00 PM EDT	0	0	0
Sep 17, 3:20 PM EDT	0	0	0
Sep 17, 3:40 PM EDT	0	0	0
Sep 17, 4:00 PM EDT	0	0	0
Sep 17, 4:20 PM EDT	0	0	0
Sep 17, 4:40 PM EDT	0	0	0
Sep 17, 5:00 PM EDT	0	0	0
Sep 17, 5:20 PM EDT	0	0	0
Sep 17, 5:40 PM EDT	0	0	0
Sep 17, 6:00 PM EDT	0	0	0
Sep 17, 6:20 PM EDT	0	0	0
Sep 17, 6:40 PM EDT	0	0	0
Sep 17, 7:00 PM EDT	0	0	0
Sep 17, 7:20 PM EDT	0	0	0
Sep 17, 7:40 PM EDT	0	0	0
Sep 17, 8:00 PM EDT	0	0	0
Sep 17, 8:20 PM EDT	0	0	0
Sep 17, 8:40 PM EDT	0	0	0
Sep 17, 9:00 PM EDT	0	0	0
Sep 17, 9:20 PM EDT	0	0	0
Sep 17, 9:40 PM EDT	0	0	0
Sep 17, 10:00 PM EDT	0	0	0
Sep 17, 10:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Langley, Coquitlam, Maple Ridge, Anmore, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	23 hours ago
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago
Surrey	Wi-fi	2 days ago
Langley	TV	4 days ago
Surrey	E-mail	6 days ago

Nearby cities with recent reports

Surrey

7 recent signals

23 hours ago

Langley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

Gaurav Sharma (@GauravS19496069) reported 4 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
Marc Nolet (@fedex182) reported 4 minutes ago from Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
Poppy (@PickledGingerBC) reported 7 minutes ago from Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
Jennifer Kingsbury (@JenniferKingsb6) reported 12 minutes ago from Port Moody, British Columbia
@Shawhelp Please fix it soon.
Ben (@bguanzon) reported 19 minutes ago from Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
Chad Rissanen (@chadrissanen) reported 23 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Don Hoglund (@randomdh) reported 23 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
Steve Tripp (@StevenCTripp) reported 27 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Robyn ⸸ Graves (@satanic__panic) reported 31 minutes ago from Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
Muji (@AHMED__1095) reported 31 minutes ago from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
Ursula Maxwell-Lewis (@YouTravel) reported 35 minutes ago from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
Rob Menzies (@PocoPipe) reported 41 minutes ago from Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
Rosario (@DekeyPetey40) reported 43 minutes ago from Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
Travis Hill (@triple_aardvark) reported 45 minutes ago from Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 48 minutes ago from Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
Greg McDonald🇨🇦 (@5150GmacSays) reported 48 minutes ago from Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Jas bindra (@officialMrJasB) reported 48 minutes ago from Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 52 minutes ago from Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
Diana Black (@italianinvan) reported 53 minutes ago from Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 53 minutes ago from Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Guy_Barnabe (@GuyBarnabe) reported 27 seconds ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 3 minutes ago
@Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing
Ugabug (@MaryPChipman) reported 14 minutes ago
@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
Trina M. Lee (@TrinaMLee) reported 16 minutes ago
@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
Drimint (@RisenRealm) reported 17 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
TC-VAN (@RageGeist) reported 18 minutes ago
@Shawhelp Yes I am still without service
'Nucknation (@surrey1111) reported 18 minutes ago
@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
Dave (@Danrek77) reported 19 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
Alex Deggs (@Alex_Deggs) reported 19 minutes ago
@Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap
stacey brotzel (@staceybrotzel) reported 20 minutes ago
@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.