Shaw Outage Report in Maple Ridge, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Shaw
Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, Coquitlam, Abbotsford, Maple Ridge, Coquitlam and Port Coquitlam.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia
@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.
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Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia
Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
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⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
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Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Robyn ⸸ Graves (@satanic__panic) reported from Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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Jas bindra (@officialMrJasB) reported from Surrey, British Columbia
@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Gregg Gordon (@Flash) reported from Abbotsford, British Columbia
@Shawhelp I now know of 3 households with the issue. Finally done work, just spent an hour with chat, he's blaming my handset for an issue that affects multiple locations. Next suggestion?
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Gregg Gordon (@Flash) reported from Abbotsford, British Columbia
@Shawhelp As I said, just shut down this handle since you no longer offer Twitter support.
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Joshua Millard (@SomeJoshMan) reported from Abbotsford, British Columbia
@Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead
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J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia
@Shawhelp its 3pm service is out and the next estimated time for it to be fixed is 8am tomorrow morning. Get your **** fixed
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J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia
@Shawhelp is there a outage in abbotsford?
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Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Marc Nolet (@fedex182) reported from Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pasin (@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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Anamika (@AnamikaChandel) reported
@shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Anamika (@AnamikaChandel) reported
@ShawInfo I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Jon Doe (@damier247) reported
@Shawhelp That went to the rogers phone help not the tv
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Jon Doe (@damier247) reported
Hi @Shawhelp I have an issue with one box that freezes every day at around 3.30 and I have to unplug it to reset
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported
@Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported
@Shawhelp At this point, I’m going to look at other providers. Our modem has been one of the worst ones, that I’ve experienced and has become louder.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported
@Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?
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KarlieMildraed (@KarlieMildraed) reported
@yegventures @Shawhelp @RogersHelps I don't watch TV. I wish to cancel this service I am not using. I require this service to be canceled promptly and a registered letter mailed to the address as to the cancellation completion.
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Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️ (@cenobyte3) reported
@Shawhelp Thank you, looks like they got the issue resolved on their own.