Shaw Outage Report in Maple Ridge, British Columbia

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, Langley, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	9 hours ago
Surrey	Internet	19 hours ago
Coquitlam	Internet	2 days ago
Port Coquitlam	E-mail	3 days ago
Surrey	Internet	4 days ago
Surrey	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 2 minutes ago from Surrey, British Columbia

  Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

• 
  Brad Thiessen (@Zharphyn) reported 5 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 9 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  TylerG (@ItsTylerG_) reported 15 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Conrad Au (@ConradAu) reported 22 minutes ago from Coquitlam, British Columbia

  @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

• 
  Diana Black (@italianinvan) reported 23 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 23 minutes ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 29 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Diana Black (@italianinvan) reported 31 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Rob Menzies (@PocoPipe) reported 34 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)

• 
  Dominic Therrien (@dotherrien) reported 38 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  America's ass (@CptManYak) reported 44 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  Diana Black (@italianinvan) reported 48 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Johnson (@Schmidt_show) reported 49 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Sonny Sahi (@SSAHI80) reported 51 minutes ago from Surrey, British Columbia

  @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 51 minutes ago from Surrey, British Columbia

  @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 53 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  IndoHoops Canada (@IndoHoops) reported 54 minutes ago from Surrey, British Columbia

  Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

• 
  Poppy (@PickledGingerBC) reported 55 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary McGoey (@McgoeyMary) reported 7 minutes ago

  @Shawhelp hi I’m in Edmonton Blackburne Creek extremely poor reception internet and tv. Is there a problem?

• 
  Avery (@Av23_) reported 7 minutes ago

  @Shawhelp is there internet service outage NW Calgary right now?

• 
  Monica Fitz (@monica_fitz) reported 10 minutes ago

  @Shawhelp No offence but you missed my point. If I went on Twitter asking for help every time my internet went out it’d be my full time job. SM is about transparency. It would be nice if we could hear up to date issues & solutions. Shaw’s support site doesn’t instantly cover all outages.

• 
  Pat Grundle (@pgrundle) reported 10 minutes ago

  @Shawhelp Are you still having issues in White Rock?

• 
  Luke Knight (@lukedknight) reported 13 minutes ago

  Hey @ShawInfo I’ve talked to agents on chat & phone and have not found any solutions for my internet service. The frustration is growing. Any help via Twitter? Beginning to feel you’re company that doesn’t really care :(

• 
  chaos agent (@chaosagent1) reported 16 minutes ago

  @Shawhelp - how long is internet going to be down in south Surrey?

• 
  Erik (@heavy_shot) reported 16 minutes ago

  @Shawhelp hi there, my pvr isnt functioning properly. Getting strange text on the display, can watch live TV, but no pvr or guide etc. Pls help

• 
  || (@1of7billionOrSo) reported 17 minutes ago

  Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.

• 
  Kim (@launch2growth) reported 18 minutes ago

  @Shawhelp are there internet problems in South Calgary?

• 
  Pradeep Padmanabhan (@4PillarsEdm) reported 19 minutes ago from Edmonton, Alberta

  @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?