Shaw

Shaw Outage Report in Maple Ridge, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Maple Ridge come from postal codes V2X and V2W.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Maple Ridge, British Columbia 10/02/2023 16:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.32%

    Internet

  • TV 14.09%

    TV

  • Wi-fi 11.83%

    Wi-fi

  • Total Blackout 9.71%

    Total Blackout

  • E-mail 5.26%

    E-mail

  • Phone 1.79%

    Phone

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Maple Ridge, Surrey, Vancouver, Langley, Abbotsford, Coquitlam, Port Coquitlam, Aberdeen, Pitt Meadows and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaMaple Ridge Wi-fi
CanadaSurrey Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaMaple Ridge Total Blackout
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • StevenCTripp Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • bguanzon Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BkNerdGaming BkNerdGaming (@BkNerdGaming) reported

    @ShawInfo shaw has some of the worst never net ever

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp we have had internet throughput / connectivity issues for at least 3 days now. We live in West End. Just called help line but auto response talks about issue in our area being worked on, so we hung up. Do you know if “area issue” has been going on for days as well?

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.

  • BMGAuto BMG Automotive - Brendan Grant (@BMGAuto) reported

    @Shawhelp Was upsold a new modem & Bluecurve recently. Returned old equipment. Received email stating old equipment was received. Now getting charged $100 for unreturned equipment & 20 mins later, your support person on the phone has no idea how to fix this.

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp Good evening, can you please help me in explaining your TV packages? I have looked at the website and I do not see prices for a basic package. My mother is moving and would like a basic package, she may add some channels to it.

  • Chris_Lumley Chris Lumley (@Chris_Lumley) reported

    @Shawhelp Outage in Mill Bay, BC? Couple properties are out right now

  • RyanSABC Ryan ⛏️🌲🛢️ (@RyanSABC) reported

    @Shawhelp It's really a dime.question....either your known outage is a problem beyond the area it's known in...or it isn't.

  • GerrySaintAmour Gerry (@GerrySaintAmour) reported

    @Shawhelp we have no internet service in Hidden Valley

  • saskatoonwinmar WINMAR Saskatoon (@saskatoonwinmar) reported

    @Shawhelp That’s disappointing. I don’t understand why Saskatoon North Industrial has so many phone and internet outages. There are a lot of businesses in that area. Is it just Shaw services that have trouble or Sasktel too?

  • BCinBC21 B.J.C. (@BCinBC21) reported

    Very impressed with @ShawInfo tonight. My remote totally quit working, I called on the weekend, and a new remote arrived in my mailbox today. I'm normally critical of Shaw, but tonight I'll give credit where credit is due. Thank you for your service. 📺