Shaw Outage Report in Maple Ridge, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Langley, Maple Ridge, Surrey, Port Moody, Coquitlam, Coquitlam, Port Coquitlam and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Langley |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
-
Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
-
Rob McKenzie
(@ozzman_66) reported
from
Abbotsford, British Columbia
@Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
-
Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
-
Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Trail 24
(@Trail_24) reported
@CRTCeng @ShawInfo No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?
-
Iflarrycantweet
(@iflarrycantweet) reported
@Shawhelp My wife told me no internet since midnight last night another " maintenance issue" and now blaming on cut fibre cable, cmon Shaw
-
𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬
(@CraigKoban) reported
@Shawhelp My Internet went down at 10:30 tonight and every call to your customer service was dropped on your end. Can’t connect to anyone on chat. This is unacceptable. Please advise.
-
Iflarrycantweet
(@iflarrycantweet) reported
@Shawhelp My shaw home service(landline internet, tv) is completely in the dark again the 2nd time in 2 we3ks. 1st time was over 24hrs and now I get a farsical reason from tech online saying fibre was cut
-
𝘾𝙧𝙖𝙞𝙜𝙚𝙧'𝙨 𝘾𝙞𝙣𝙚𝙢𝙖 𝘾𝙤𝙧𝙣𝙚𝙧 🎥🎞🎬
(@CraigKoban) reported
@Shawhelp 90 minutes of calling into your call center for help with my Internet issues has resulted in constant dropped calls on your end. And your chat support via app is borderline non-existent tonight. As a 20+ year customer, this is beyond frustrating.
-
Trail 24
(@Trail_24) reported
@Shawhelp I am sorry I don’t have any patience and I do not understand, there have been no hourly updates, no eta in the fix.
-
traderjoe
(@averagetradez) reported
@Shawhelp wtf Shaw two separate weeks now no internet
-
Donald Mitchell
(@DonaldM20979207) reported
@Shawhelp So I tried the reboot on my gateway that didnt help. It's pixelating on my none gateway TVs too. The ABC feed is the worst.
-
Glenda☮❤🎶🍄
(@glenda_aus) reported
@DianeMariePosts @ShawInfo We used to find it in our letterbox. I kept complaining to Canada post and we haven’t had one for months. Pure fabricated garbage, not fit for the bird cage.
-
Vignesh Gopal
(@linkinvg) reported
@Shawhelp is at it again. Just two weeks before on Friday there was an outage in Surrey for more than 24 hours and there is one today. What the hell is happening. And it’s been like this since 1am.