Shaw

Shaw Outage Report in Maple Ridge, British Columbia

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The latest reports from users having issues in Maple Ridge come from postal codes V2X and V4R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Maple Ridge, British Columbia 03/16/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Abbotsford, Coquitlam, Langley, Coquitlam, Maple Ridge, Port Moody, Port Coquitlam and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Internet
CanadaAbbotsford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

  • ozzman_66 Rob McKenzie (@ozzman_66) reported from Abbotsford, British Columbia

    @Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo ok so far I live in calgary I'm a new customer and I'm trying to set up my email and the number a shaw lady gave me at sunridge is completely god dam unless I'm seriously feel like I'm dealing with telus again and they were idiots!!!

  • bchydro BC Hydro (@bchydro) reported

    @MrPremji @Shawhelp @MrPremji Hi there, we understand your frustration. Due to extensive damage from a fire, crews are still waiting to access some of our damaged equipment. We're hoping to receive an update between 12 p.m. and 2 p.m. today. We appreciate your patience at this time.

  • ObiOnyemaobi Sabastien Obi Onyemaobi (@ObiOnyemaobi) reported

    @Shawhelp This does not explain how a multi-billion dollar corporation, with customers province-wide, does not have a plan in place for network redundancy in the event of a catastrophe. Redundancy is a must in the ISP world, especially to avoid these types of issues.

  • sc2019de porygon (@sc2019de) reported

    One year into a global pandemic, @ShawInfo has demonstrated themselves to be an unreliable and frankly unpleasant service provider. I am not impressed.

  • AnitaDadeh Anita Dadeh (@AnitaDadeh) reported

    @Shawhelp Maybe get your **** in order. Because there's no reason for my internet to only work 30 minutes a day

  • robbie_stew Rob Stewart (@robbie_stew) reported

    @Shawhelp I talked to them, was on hold for an hour but they said they were working on the problems from the fire to get internet working in Langley

  • MyrtleCypress55 Stephanie 🍁 (@MyrtleCypress55) reported from Langley, British Columbia

    @Shawhelp Langley City just went down too! Any eta on when this will be back online?

  • bradaball ReadyforGreen (@bradaball) reported

    @MrHackersHouse @Shawhelp Totally unacceptable for a technology company to have such poor infrastructure, planning and apparently no redundancy. Blaming BC Hydro for the outage...30 hours of no connectivity! @shaw

  • _J_o_e_n_ Joen (@_J_o_e_n_) reported

    @Shawhelp customers welcome to the ********. Expect longer wait times and **** customer service since @RogersHelps bought Shaw. #fuckrogers

  • bertseyebrows Derrick S (@bertseyebrows) reported

    @Shawhelp when can we expect service to be restored in the Willoughby Langley area? Trying to stay patient given the circumstances but 0 services for this long is making things difficult.