Shaw outages and service status in Maple Ridge, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Maple Ridge, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 25, 1:10 AM EDT.

Internet (70%)
Wi-fi (8%)
TV (8%)
Phone (8%)
E-mail (3%)
Total Blackout (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Maple Ridge	Baseline
Apr 25, 1:00 AM EDT	0	0	0
Apr 25, 1:20 AM EDT	0	0	0
Apr 25, 1:40 AM EDT	0	0	0
Apr 25, 2:00 AM EDT	0	0	0
Apr 25, 2:20 AM EDT	0	0	0
Apr 25, 2:40 AM EDT	0	0	0
Apr 25, 3:00 AM EDT	0	0	0
Apr 25, 3:20 AM EDT	0	0	0
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0
Apr 25, 10:20 PM EDT	0	0	0
Apr 25, 10:40 PM EDT	0	0	0
Apr 25, 11:00 PM EDT	0	0	0
Apr 25, 11:20 PM EDT	0	0	0
Apr 25, 11:40 PM EDT	0	0	0
Apr 26, 12:00 AM EDT	0	0	0
Apr 26, 12:20 AM EDT	0	0	0
Apr 26, 12:40 AM EDT	0	0	0
Apr 26, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Anmore, Coquitlam, Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, Langley, and Port Moody.

City	Problem Type	Report Time
Anmore	Phone	24 hours ago
Coquitlam	Internet	1 day ago
Surrey	TV	2 days ago
Surrey	Internet	3 days ago
Surrey	Internet	4 days ago
Surrey	Total Blackout	4 days ago

Nearby cities with recent reports

Surrey

5 recent signals

2 days ago

Anmore

1 recent signals

24 hours ago

Coquitlam

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

Chad Rissanen (@chadrissanen) reported 4 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 4 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Stephen Fung (@stephenfung) reported 6 minutes ago from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 8 minutes ago from Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
Tyler, The Creator (@ItsTylerG_) reported 13 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Ursula Maxwell Travels (@YouTravel) reported 18 minutes ago from Surrey, British Columbia
Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 22 minutes ago from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
Greg McDonald🇨🇦 (@5150GmacSays) reported 23 minutes ago from Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Rosario (@DekeyPetey40) reported 25 minutes ago from Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
Roland van Kaauwen (@DaddyR69) reported 29 minutes ago from Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
TylerG (@ItsTylerG_) reported 30 minutes ago from Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
Don Hoglund (@randomdh) reported 32 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
IndoHoops Canada (@IndoHoops) reported 34 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 42 minutes ago from Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 42 minutes ago from Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
Fabricio Mengo (@fmengo) reported 47 minutes ago from Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
Stephen Fung (@stephenfung) reported 48 minutes ago from Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
Dominic Therrien (@dotherrien) reported 54 minutes ago from Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
Rob Menzies (@PocoPipe) reported 57 minutes ago from Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
Doug Corbett (@corbettdoug) reported 59 minutes ago from Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Rick Alsop (@RickAlsop) reported 4 minutes ago
@Shawhelp how long will the Internet be down? My busiest day of the month
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 5 minutes ago
@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
Guy_Barnabe (@GuyBarnabe) reported 6 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Siatoro (@Siatoro) reported 6 minutes ago
@Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.
bc_2027 (@bc_2030_vision) reported 11 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
bc_2025 (@bc_2025_vision) reported 12 minutes ago
.@Shawhelp is #Shaw help gone ...
It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 13 minutes ago
Everyone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers
Drimint (@RisenRealm) reported 14 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Megan (@M_So) reported 16 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
Don T Beakunt (@truebusterflash) reported 16 minutes ago
@Shawhelp As an fyi, Xfinity stream is not working