Shaw Outage Report in Maple Ridge, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Maple Ridge come from postal codes V2X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Maple Ridge, Langley, Coquitlam, Coquitlam, Port Coquitlam, Abbotsford, Aberdeen and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Maple Ridge |
TV | |
| Vancouver |
Internet | |
| Surrey |
||
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
-
Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
-
Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
-
Rob McKenzie
(@ozzman_66) reported
from
Abbotsford, British Columbia
@Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here
-
amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
-
Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
-
Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
•Sassi•
(@sassimommi) reported
@Shawhelp is there an outage in the Innisfail area? My internet dropped.
-
Egg
(@AndisonSullivan) reported
@Shawhelp Useless internet, **** modems
-
Vanessa
(@NerdyNessa88) reported
@APSpoon @Shawhelp Absolutely ridiculous. @Shawhelp Shouldn't be allowed to charge someone for their full package, not inform them of an outage and than not do something to help their bill out while getting garbage internet.
-
Andrew Zach
(@andrewvzach) reported
@Shawhelp is there an issue with the Shaw outgoing mail server without authentication in the Okanagan. I have 3 multifunction copiers that have stopped emailing. Thank you
-
Jared Pachan
(@tsundokugames) reported
@APSpoon @Shawhelp bit rate isn't an issue with shaw, bit rate is with Twitch and how much you are sending. IE even if you had 1gig up, you still have to limit your bitrate in OBS to match what Twitch is letting you have, and even then you might want to pull it back for people on older systems.
-
RoboChiCKEnn
(@RoboChiCKEnn) reported
@Shawhelp like clock work. About same time everyday internet is going down. Useless.
-
Von Þingvöllr
(@FaventeWell) reported
@Shawhelp is the internet is down in fort McMurray? My house has no service
-
Rev Rob Warden 🏴 ▶️
(@robbywarden) reported
@Shawhelp thanks, online chat support is awful, they coulda just sent this link, no idea what that phrase is.
-
Tanev's Grill
(@Shakespeare604) reported
Bi-annual reminder that @Shawhelp mobile service is one of the shoddiest consumer services available in this province, and you shouldn't even consider buying it.
-
Spoon
(@APSpoon) reported
@tsundokugames @Shawhelp I get your help more on then when my upload is more than 3Mbps <3