Shaw Outage Report in Maple Ridge, British Columbia
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The latest reports from users having issues in Maple Ridge come from postal codes V2X and V2W.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Ridge, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Maple Ridge, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Langley, Coquitlam, Coquitlam, Port Coquitlam, Maple Ridge, Port Moody, Aberdeen and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Langley |
TV | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Maple Ridge, British Columbia
Latest outage, problems and issue reports in Maple Ridge and nearby locations:
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Wishiwazskiing
(@wishiwazskiing) reported
@Shawhelp ok asked to be downgraded back to my old 300 plan and return the BlueCurve device.Soon as I plugged my old device back in everything started working again.Been a Shaw customer for a years but I won't forget this experience Support is atrocious; product is appalling.
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H2OBabie
(@H2obabie74) reported
@Shawhelp Is Internet and Blue Curve down in Winnipeg? Reset my modem and nothing
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Bruce Shearer
(@roystonbruce) reported
@Shawhelp My tv service is down. Internet OK. I’m in Royston BC (near Courtenay)
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Xzq
(@IsntThisMe) reported
@Shawhelp @gotrockseh1 I'm having the save problem. No wifi, no cable. Also in the SE
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joyce
(@jkunzelman) reported
@Shawhelp is it down in Kelowna BC?
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RaeofSunshine☀️
(@Rae8465) reported
We've been pretty happy with our @ShawInfo service but with @Rogers buying them, I guess at least we have enough time to research/pick a new service provider.. #rogers #shaw #rogersvsshaw
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C
(@pylonvfx) reported
@ShawInfo internet and tv down in bc portmoody.
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Corrie
(@Corrie76514098) reported
@Shawhelp My internet keeps cutting out all day today. Could this be a problem with the modem?
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Jeremy M
(@Sporadic_Ideas) reported
@Shawhelp Internet issues in Transcona (Winnipeg). I can access pretty much every other website other than getting a connection to work (any MB government site)
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Daniel
(@Doulogos) reported
@H2obabie74 @Shawhelp My internet is down. (Plessis)