Shaw outages and service status in Maple Ridge, British Columbia

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Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around Maple Ridge, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 18, 5:59 PM EDT.

Internet (65%)
TV (15%)
E-mail (9%)
Wi-fi (7%)
Phone (4%)

The latest reports from users having issues in Maple Ridge come from postal codes V2W and V2X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Maple Ridge	Baseline
Apr 18, 12:20 AM EDT	0	0	0
Apr 18, 12:40 AM EDT	0	0	0
Apr 18, 1:00 AM EDT	0	0	0
Apr 18, 1:20 AM EDT	0	0	0
Apr 18, 1:40 AM EDT	0	0	0
Apr 18, 2:00 AM EDT	0	0	0
Apr 18, 2:20 AM EDT	0	0	0
Apr 18, 2:40 AM EDT	0	0	0
Apr 18, 3:00 AM EDT	0	0	0
Apr 18, 3:20 AM EDT	0	0	0
Apr 18, 3:40 AM EDT	0	0	0
Apr 18, 4:00 AM EDT	0	0	0
Apr 18, 4:20 AM EDT	0	0	0
Apr 18, 4:40 AM EDT	0	0	0
Apr 18, 5:00 AM EDT	0	0	0
Apr 18, 5:20 AM EDT	0	0	0
Apr 18, 5:40 AM EDT	0	0	0
Apr 18, 6:00 AM EDT	0	0	0
Apr 18, 6:20 AM EDT	0	0	0
Apr 18, 6:40 AM EDT	0	0	0
Apr 18, 7:00 AM EDT	0	0	0
Apr 18, 7:20 AM EDT	0	0	0
Apr 18, 7:40 AM EDT	0	0	0
Apr 18, 8:00 AM EDT	0	0	0
Apr 18, 8:20 AM EDT	0	0	0
Apr 18, 8:40 AM EDT	0	0	0
Apr 18, 9:00 AM EDT	0	0	0
Apr 18, 9:20 AM EDT	0	0	0
Apr 18, 9:40 AM EDT	0	0	0
Apr 18, 10:00 AM EDT	0	0	0
Apr 18, 10:20 AM EDT	0	0	0
Apr 18, 10:40 AM EDT	0	0	0
Apr 18, 11:00 AM EDT	0	0	0
Apr 18, 11:20 AM EDT	0	0	0
Apr 18, 11:40 AM EDT	0	0	0
Apr 18, 12:00 PM EDT	0	0	0
Apr 18, 12:20 PM EDT	0	0	0
Apr 18, 12:40 PM EDT	0	0	0
Apr 18, 1:00 PM EDT	0	0	0
Apr 18, 1:20 PM EDT	0	0	0
Apr 18, 1:40 PM EDT	0	0	0
Apr 18, 2:00 PM EDT	0	0	0
Apr 18, 2:20 PM EDT	0	0	0
Apr 18, 2:40 PM EDT	0	0	0
Apr 18, 3:00 PM EDT	0	0	0
Apr 18, 3:20 PM EDT	0	0	0
Apr 18, 3:40 PM EDT	0	0	0
Apr 18, 4:00 PM EDT	0	0	0
Apr 18, 4:20 PM EDT	0	0	0
Apr 18, 4:40 PM EDT	0	0	0
Apr 18, 5:00 PM EDT	0	0	0
Apr 18, 5:20 PM EDT	0	0	0
Apr 18, 5:40 PM EDT	0	0	0
Apr 18, 6:00 PM EDT	0	0	0
Apr 18, 6:20 PM EDT	0	0	0
Apr 18, 6:40 PM EDT	0	0	0
Apr 18, 7:00 PM EDT	0	0	0
Apr 18, 7:20 PM EDT	0	0	0
Apr 18, 7:40 PM EDT	0	0	0
Apr 18, 8:00 PM EDT	0	0	0
Apr 18, 8:20 PM EDT	0	0	0
Apr 18, 8:40 PM EDT	0	0	0
Apr 18, 9:00 PM EDT	0	0	0
Apr 18, 9:20 PM EDT	0	0	0
Apr 18, 9:40 PM EDT	0	0	0
Apr 18, 10:00 PM EDT	0	0	0
Apr 18, 10:20 PM EDT	0	0	0
Apr 18, 10:40 PM EDT	0	0	0
Apr 18, 11:00 PM EDT	0	0	0
Apr 18, 11:20 PM EDT	0	0	0
Apr 18, 11:40 PM EDT	0	0	0
Apr 19, 12:00 AM EDT	0	0	0
Apr 19, 12:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Anmore, Pitt Meadows, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, Langley, and Port Moody.

City	Problem Type	Report Time
Surrey	Internet	7 hours ago
Surrey	Internet	3 days ago
Surrey	TV	3 days ago
Surrey	Internet	4 days ago
Surrey	Internet	5 days ago
Surrey	Internet	7 days ago

Nearby cities with recent reports

Surrey

5 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

Chad Rissanen (@chadrissanen) reported 8 seconds ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Gaurav Sharma (@GauravS19496069) reported 2 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
Conrad Au (@ConradAu) reported 2 minutes ago from Coquitlam, British Columbia
@Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.
AdrianC (@Vancity_AC) reported 7 minutes ago from Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
Rob Menzies (@PocoPipe) reported 8 minutes ago from Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
Taylor Nicole Walker (@iStayTaylored8) reported 22 minutes ago from Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Andrew Christopher (@ACmusic_10) reported 23 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Ursula Maxwell-Lewis (@YouTravel) reported 24 minutes ago from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 28 minutes ago from Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 29 minutes ago from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
Steve Tripp (@StevenCTripp) reported 29 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Vic (@vicvirk) reported 29 minutes ago from Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
Poppy (@PickledGingerBC) reported 32 minutes ago from Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
Marc Nolet (@fedex182) reported 36 minutes ago from Coquitlam, British Columbia
@Shawhelp is internet service down in coquitlam? my internet has been out since 11am
Diana Black (@italianinvan) reported 38 minutes ago from Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 45 minutes ago from Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
Johnson (@Schmidt_show) reported 51 minutes ago from Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 56 minutes ago from Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
amu (@Amu3188) reported 56 minutes ago from Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
Parker (@parkerspucks) reported 57 minutes ago from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jacob Tecson (@Jacob_Tecson431) reported 7 minutes ago
I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers
DJ Phoenix (@DJPh03NiX) reported 8 minutes ago
@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.
AndorianIP(AiP)🐍 (@AndorianIP) reported 10 minutes ago
@Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.
rc edwards (@f1redwards) reported 14 minutes ago
@Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.
Young and Fly (@Freshtodef) reported 15 minutes ago
@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
Rick Alsop (@RickAlsop) reported 18 minutes ago
@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 20 minutes ago
@Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.
bc_2027 (@bc_2025_vision) reported 26 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
southpaw (@southpaws05) reported 31 minutes ago
@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
always smile 🇨🇦 (@cari_goncalves) reported 33 minutes ago
@Shawhelp @gfliverpool9966 Not working for me either. Ridiculous