Shaw

Shaw Outage Report in Maple Ridge, British Columbia

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The latest reports from users having issues in Maple Ridge come from postal codes V2X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Maple Ridge, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Maple Ridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Maple Ridge, British Columbia 03/24/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maple Ridge, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Langley, Port Moody, Surrey, Coquitlam, Abbotsford, Coquitlam, Maple Ridge, Port Coquitlam and Pitt Meadows.

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City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Internet
CanadaLangley Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

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Shaw Issues Reports Near Maple Ridge, British Columbia

Latest outage, problems and issue reports in Maple Ridge and nearby locations:

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • SSAHI80 Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • ItsTylerG_ TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I can’t find my 5G network, it’s disappeared!!

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • IndoHoops IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rethcork Michael Krochter (@rethcork) reported

    @ShawInfo Link doesn't work.

  • SanjaySandy Sanjay Karthikeyan (@SanjaySandy) reported

    @ShawInfo @Shawhelp Thank you for referring my account to collection while I am stuck in India and not been able to keep with piling up payments. Reached out to your agents as early as Feb 2021, they didn't help me through pandemic situation. Feeling bad as longtime customer👎

  • LRizzles Lindsey Ross (@LRizzles) reported

    @Shawhelp hi we have a blue curve modem and we’re experiencing a lot of connectivity issues. Our devices continue to say our network is not secure and that we need to switch to WAP2 (AES) from what Apple says we have which is WAP2 (Tik). Would this cause our connectivity issues?

  • elouweezy elle (@elouweezy) reported

    @Shawhelp internet has been down for almost half an hour in the west edmonton area… what’s happening? is there an outage?

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp So is pixelation and audio dropping is the norm for your cable service now then?

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @Shawhelp what is wrong with your phone service this afternoon. I tried calling my husband’s cell and got a message that the number you have dialled is not in service. Same when I tried calling my own cell. I could only call him using my cell. Since you own @FreedomMobile fix it.

  • BrettLubkiwski Brett Lubkiwski (@BrettLubkiwski) reported

    .@ShawInfo I've never heard so many insincere apologies from customer support in my life after terrible service. Thanks for four years of service but I'm taking my business elsewhere 👋👋👋

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Every channel. All times of day. Sound cuts out for 1-3ish seconds. Picture sometimes breaks up. Sound comes back. Repeat at intervals from 30 seconds to maybe 20 minutes. Sometimes longer. TV box unplugged already. Problem persists.

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

  • _Shevaun_ Shevaun Cunningham (@_Shevaun_) reported

    @Shawhelp Is there a service issue in Victoria? My internet has been in and out all morning and is now gone