Shaw Outage Report in Langley, British Columbia

@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

@Shawhelp Surrey wifi seems to be completely down just heads up

@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

@ShawInfo internet not operating, problem???

Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

@TrentOster @ShawInfo I suggest looking at business service. It's prioritized over residential traffic.

@ARCCollective On the subject of Epoch Times, after much complaining and threats (I'll never buy a new car from you), my Honda dealer stopped offering ET in its waiting room. Shaw (@ShawInfo) still airs ET programs on the community channel. Shame.

@Shawhelp is there an internet outage in Vancouver? Been flashing amber on my router since 9:30am

@Shawhelp Never mind. It looks like a short interruption. It’s back online.

@Shawhelp @Shawhelp My internet is down in Fort Garry Winnipeg

@Shawhelp @esk8vancouver Why isn't every single customer that was affected being compensated?

@Shawhelp Your internet is down

@Shawhelp service outage in Langley? Support website say no outages, but looks like we're out!

@Shawhelp trying to watch #RoyalRumble on wwwe network and all our channels are pixelated. They promised us this issue would be fixed. So done with Shaw. Unreliable and terrible service.

@Shawhelp Why is Rogers being allowed to take over Shaw and when should I cancel my Shaw service?