Shaw

Shaw Outage Report in Langley, British Columbia

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The latest reports from users having issues in Langley come from postal codes V3A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Langley, British Columbia 01/26/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Maple Ridge, Vancouver, Surrey, Langley, New Westminster, Port Coquitlam, Delta, Aberdeen and Pitt Meadows.

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City Problem Type Report Time
CanadaMaple Ridge TV
CanadaVancouver Internet
CanadaSurrey E-mail
CanadaVancouver Internet
CanadaSurrey Internet
CanadaSurrey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    Hey @Shawhelp is internet down in poco?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • 5150GmacSays Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • TheHeistMonkey Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • triple_aardvark Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • corbettdoug Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cpbroni @cpbroni (@cpbroni) reported

    @Craigsart @ShawInfo Yes Shaw did the same to me and told me no outages in my area ….talked to several neighbours on my street and they’re experiencing the exact same issues ….transparency keeps the customer …I am now a bell subscriber ….way to go Shaw

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp internet is down in Prince George.

  • dorian246 Dtech (@dorian246) reported

    @Shawhelp are you guys having downtime right now in Airdrie? Internet is constantly going down and not working.

  • forever604 Alayna 💜 (@forever604) reported

    @Shawhelp hey! Is there a problem in Burnaby? My tv is acting really glitchy and the menu it’s lagging and slow

  • KnifinCAD Knifin (@KnifinCAD) reported

    i cant stream today my upload speed is literally 3 and it wont work trying to work out whats going on but ive tried everything. @ShawInfo fix it :(

  • lrekiel Leanne Rekiel (@lrekiel) reported

    Canada has highest cell phone rates in the world. Rogers/Shaw merger will exacerbate the situation. Previous Shaw plan: $35 US/Mexico roaming incl. +$45/month pkg int’l roaming. New Rogers plan: $65 Canada/US. $12/day int’l roaming. Do better @Rogers, @shawinfo. CRTC – fix this.

  • Craigsart Craig Daniels (@Craigsart) reported

    Why does it take Shaw 6 days to send out a tech to fix my internet problems? Internet is really close to essential for day to day living these days. @ShawInfo

  • aaron_v_smith Aaron Smith 🇺🇦🇨🇦 (@aaron_v_smith) reported

    @Shawhelp Long time internet customer. Visited a business and found ShawOpen Wifi - BUT was asked to install an iOS Profile? This is a massive security overreach.

  • danwardlaw Dan Wardlaw (In all thy SONS commands) (@danwardlaw) reported

    @ShawInfo Just a question for you with your sellout to Rogers, those of us who want nothing to do with rogers what options do we have??? We've had nothing but problems with Rogers and we still don't want anything to do with the two bit outfit.

  • mayorblaine Blaine (@mayorblaine) reported

    @Symesko @Sportsnet @Shawhelp Just awful. One time purchase I guess.