Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V2Y and V3A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Maple Ridge, Langley, Port Coquitlam, Pitt Meadows and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Total Blackout | |
| Surrey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Vogel
(@PeterVogel) reported
Seems there is no wiggle room or negotiation on pricing for internet/TV any longer with @Shawhelp. "Sorry to see you leave" is now part of the playbook if you call and simply try to match the current pricing on a 2-year service plan. It's been a long time, since the Rogers days.
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lizouyyc
(@annelisegashus) reported
@Shawhelp Yes, a couple of times- said there is an outage and they are working on it- it is 3 hours now so would like to have an idea of what the problem is
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Geno
(@Geno32335949) reported
@Shawhelp my internet and cable have not been working for a day and a half, i contacted tech support and they did not give me any updates on whats going on, just told me they would take care of it...
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Browner
(@Browner23K) reported
@Shawhelp good morning. Any issues with Shaw mail today? I can receive mail but cannot send now?
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BigEgo Gaming
(@YOUTUBEGODYT) reported
@ShawInfo really you have to be down for over a week in my area of beausejour Manitoba R0E0C0 there is people that still have to do my work and the internet is there jobs I can understand the f****** storm but this is ridiculous
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Elle
(@eatrunsail) reported
@Shawhelp please update INC1036620 My service has been out for hours
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Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp I called your help line today. The customer service agent checked with colleagues, came back & said they are aware of the glitching and banding issues on some channels. The question now is, when are you going to fix it? Telus has offered to pay my early disconnect fee + promo.
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Shawzy
(@TheRealBigShaw) reported
@Shawhelp Fix your network, gawd
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Bryan Leitch
(@Bryan_Leitch) reported
@grambowpg @Shawhelp @DolbyCinema I know. Their 4K is brutally compressed or not true 4K. Now a lot of other channels have banding and glitching, I’m assuming they’re having bandwidth issues.
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lizouyyc
(@annelisegashus) reported
@Shawhelp No internet in Scarboro either- nothing on website regarding outage