Shaw Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Port Coquitlam, Aberdeen, Maple Ridge, Langley, New Westminster, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	3 hours ago
Port Coquitlam	E-mail	3 days ago
Surrey	Internet	3 days ago
Surrey	Internet	4 days ago
Aberdeen	Internet	6 days ago
Surrey	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 3 minutes ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 9 minutes ago from Surrey, British Columbia

  Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 11 minutes ago from Surrey, British Columbia

  @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

• 
  America's ass (@CptManYak) reported 14 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  Sonny Sahi (@SSAHI80) reported 19 minutes ago from Surrey, British Columbia

  @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

• 
  Rosario (@DekeyPetey40) reported 20 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 20 minutes ago from Surrey, British Columbia

  Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

• 
  Rosario (@DekeyPetey40) reported 22 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Gatthew Mriffeth (@mattgriffeth) reported 23 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Johnson (@Schmidt_show) reported 28 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  RAVI PATEL (@ravikanji) reported 30 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Brad Thiessen (@Zharphyn) reported 32 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 34 minutes ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  IndoHoops Canada (@IndoHoops) reported 45 minutes ago from Surrey, British Columbia

  Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

• 
  Pattycakes🍰 (@patricklabelle7) reported 47 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Rob Menzies (@PocoPipe) reported 47 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 52 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 52 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  TylerG (@ItsTylerG_) reported 58 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FijiInATeaPot (@MukulDave5) reported 2 minutes ago

  @Shawhelp is there an outage in Metchosin BC? The internet has been very slow all evening and has completely stopped working now. Reset the router a couple times already.

• 
  Kiana (@KianascottKiana) reported 5 minutes ago

  @Shawhelp @Bwalker1393 Is there an outage with wifi for east Kildonan area im Connected with out wifi and reset the router 2 times

• 
  mmmmmeee (@mreillyvp) reported 7 minutes ago

  @Shawhelp ph # was ported to bell this morning as customer service required both myself and my son to be present in the store to transfer ownership across

• 
  David (@My_Solo_Life) reported 8 minutes ago

  @ShawInfo I just called your 1-888 number for info, pricing on just tv. I was looking on your website for at least 10-15 mins, couldn't find the info i was looking for only bundle prices. So I called. The person I talked to wasn't much help. Then she hung up on me.

• 
  K.C. (@VancouverMuggle) reported 9 minutes ago

  @Shawhelp Can you please update the outage status? Internet got cut while I was taking a web class, but no outage listed on the Shaw webpage

• 
  Paul Fontaine (@PaulAceFontaine) reported 11 minutes ago

  Get this… I tried to call @ShawInfo to cancel Paul JR’s internet because he won’t be moving back to his apartment. They want a $300 cancellation fee and his past due balance of $117 paid or they’ll continue to bill him the full amount of $115/mth for a service he can’t use

• 
  Petra Leinemann (@petriedish) reported 12 minutes ago

  @Shawhelp Any idea why upstairs HDPVR isn't receiving Knowledge Network (channel 10 in our area), but downstairs PVR is receiving it just fine? Tried refreshing channel listings already through the app, but it didn't fix the issue.

• 
  Dan Szabo (@danszabo) reported 17 minutes ago

  .@TELUSsupport.. You were supposed to show up between 8am - 5pm (bad enough for that time range) for a service hookup but YOU DIDN'T SHOW!! Hey @Shawhelp you busy on Tues?

• 
  Tyler (@TMHellard) reported 17 minutes ago

  @Shawhelp is there an outage in Silver springs in calgary

• 
  Richard Richards (@DoubleDickie) reported 23 minutes ago

  @Shawhelp Sent from my Telus phone data because the WiFi is so bad I can't send a tweet