Shaw Outage Report in Langley, British Columbia
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If you are having issues, please submit a report below.
The latest reports from users having issues in Langley come from postal codes V2Y and V3A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Port Coquitlam, Surrey, Aberdeen, Maple Ridge, Langley, New Westminster, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Port Coquitlam
|
3 days ago | |
|
Surrey
|
Internet | 3 days ago |
|
Surrey
|
Internet | 4 days ago |
|
Aberdeen
|
Internet | 6 days ago |
|
Surrey
|
Internet | 6 days ago |
|
Surrey
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British ColumbiaHey @Shawhelp is internet down in poco?
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British ColumbiaDamn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Parker (@parkerspucks) reported from Surrey, British Columbia@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Steven Lee (@steveleenow) reported from Surrey, British Columbia@Shawhelp internet and cable are down in Surrey, British Columbia.
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Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Katrina Albert (@katrina_albert) reported from Langley, British Columbia@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Brandi (@branmoofin) reported@cdwilyman @Shawhelp Is it fixed? Mine has been fixed! It was a problem on their end. I got a hold of them on the phone.
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Shannon (@smcmechan7) reported@Shawhelp internet not working tried resetting modem/router and same response. In Red Deer
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Pierre (@winnipeger365) reported@Shawhelp Always done it through wifi on my phone. My pc sucks *****. Lol
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William Calamari (@WilliamCalamari) reported@Shawhelp if you are contracting out third party companies to get your customers to sign a contract, please vet them because their CS agents are rude and also hang up in people faces mid sentence. They are tainting SHAW's reputation and make me wanna switch to @TELUS
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jessyroos (@jessyroos) reportedHoly frick @Shawhelp your chat bot linked to the small business login goes to residential services support. Found out after wasting 20 minutes there. Now I’ve been on hold for 15 on the phone. This is terrible customer service.
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Scott (@Slummer90) reported from Edmonton, Alberta@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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Ray Morgan (@RayzerRamone) reported@Shawhelp I am having massive trouble connecting my smart device to the bluecurve router. Mini home, nest and geeni. I had no issues before switching to the new router. I have been combing databases but have found no solutions. What am I missing?
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Amalia Fowler (she/her) (@AmaliaEFowler) reportedA technician from @TELUSsupport was scheduled to help with our internet issue and in the message about it a $150 FEE APPLIES IF THEY DONT FIND AN ISSUE. That's complete BS that it's a) not mentioned on the phone and b) casually plopped in a text. Hey @ShawInfo want my business?
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AHR (@ahopeross) reported@Shawhelp Other than the Cranston outage are there any other outages right now in Calgary? Both my cable and internet are down.
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ESPN Reacts (@EspnReacts) reported@Shawhelp Thanks. I took the 2 minutes and filled out the "channel request form". I look forward to seeing GamePlusNetwork on your fine roster of channels. It's out of my hands now. If/When it happens, I'll start a new service contract with Shaw.