Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V2Y and V3A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Port Coquitlam, Maple Ridge, Delta, New Westminster, Langley, Aberdeen and White Rock.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Bryn Morgan Williams (@brynmw) reported from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Steven Lee (@steveleenow) reported from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
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Jessy (@CoachDhillon) reported from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Parker (@parkerspucks) reported from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
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Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta
Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong
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Dave (@dllblack) reported
@Shawhelp once again your blue curve app is **** on cellular. Honestly don't know why I bother. And yes I have full bars. So don't even reply.
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Ron Baker 🇨🇦 (@R_E_Baker) reported
@Shawhelp Never had bad service from Shaw, but pass this along that we’d like your mobile service here in Manitoba
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Anita Dramowicz (@AnitaIpDramowic) reported
@Shawhelp No service in Bearspaw, Alberta . Is there an outage?
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JohnLeung888 Live on Twitch (@johnleung888) reported from Calgary, Alberta
@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...
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brk (@brk4520) reported
@Shawhelp this is the second internet install appointment that has been cancelled from your end. I have been without internet since the 24th of dec. the next date they gave me is dec 6th. Absolutely disgusting customer service. No call back when promised 2 times as well.
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Dave B (@finestofDukes) reported
Thank your lucky stars if you are not with @ShawInfo... all tech down all day, still down and the last "live" update posted was at 7.27am. Thankfully, our phone and internet are with @TELUS so... thinking of a switch for live sports television. #shawoutage
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Kathryn Mathias (@KathrynMathias1) reported
@Shawhelp @natewu188 can this be why my blue curve and on demand, isn't working? I have internet service (able to use Twitter & listen to audiobook on Scribd, for instance) - but Blue Curve TV not available. Seems odd to have some of Shaw working and not all. Wouldn't it be all or nothing?
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Boop (@CaNettoyant) reported
@Shawhelp Heya Quesnel internet is down eh?
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Jason (@Jdyahoo911) reported
@Shawhelp Fix your god damn infrastructure. Internet and telephone continues to be unavailable since early morning of December 31. 2021 is not looking good. #shawoutage