Shaw Outage Report in Langley, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Langley come from postal codes V3A and V2Y.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, Maple Ridge, Port Coquitlam, Pitt Meadows, Langley and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Maple Ridge |
Internet | |
| Surrey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
-
Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
-
Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
-
ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
-
Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
-
ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
-
Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
-
Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
-
Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
-
Raj Dhaliwal
(@rdhaliwal84) reported
from
Surrey, British Columbia
@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
-
Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
-
Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
-
Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
-
Andrew Christopher
(@ACmusic_10) reported
from
Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
-
Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
-
Bryn Morgan Williams
(@brynmw) reported
from
Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
-
Steven Lee
(@steveleenow) reported
from
Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
-
ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
-
Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
-
Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Gillrien
(@Gillrien) reported
@Shawhelp I've had private conversations with dozens of tech specialists, why would this be different? You’ll need copies of ping results to one or more sites, same for trace route, yet I've been refused escalation for routing problems over 5 times.
-
Josie (she/her please) 🐼
(@Xanateria) reported
. @ShawInfo I've been a Shaw customer for literal decades but I've never felt so unheard and disrespected by a your company as I was today. Why is there no provision for someone who's disabled or chronically ill? I shouldn't be forced to have someone shop for me like a child. 3/4
-
Mr.780
(@JBearz77) reported
@shawhelp I've been seeing pixelating on many channels last night and all day today. Is there a known issue in North-Northeast Edmonton? This is on multiple TV's in the house.
-
DAN Lyrette
(@DanLyrette) reported
@Ralor9 @Shawhelp There seemed to be a problem with another purchase by Rogers. Looking into that...possible... OSC...territory.
-
J Johnny Vendicato 🇨🇦🇮🇸🇹🇼🏳️🌈🍸
(@Schtaunkhauser) reported
@Shawhelp Came back 9:45pm last night. If/When you have teenagers you’ll understand!! Can I ask what happened? We saw some Shaw trucks near Marine/Nelson but there was no visible damage. And you’ve removed the incident page. I’m just curious if you know. Cheers.
-
Erica Lyn Hotdog
(@EricaHotdog) reported
@Shawhelp I have to say I just had the absolute most condescending chat with your agent. Now or never. Hurry up I have to go. Etc. It would be funny if I hadn't wasted an hour .
-
mr kaswa
(@mrkaswa) reported
It made it last week, but once again, the TV box couldn't handle @shawhelp's release of the American channel from simultaneous substitution. Imagine if I charged them $170/month for a car and it suddenly stopped going forward and required them to change the gears up and down.
-
mr kaswa
(@mrkaswa) reported
@Shawhelp I've had to provide the DM with an account number virtually every time only to then be asked for it again by the support person after that. Fair enough re the different types of equipment.
-
J Johnny Vendicato 🇨🇦🇮🇸🇹🇼🏳️🌈🍸
(@Schtaunkhauser) reported
@Shawhelp Any service disruptions near Horseshoe Bay, West Vancouver? Thx
-
Shane V
(@Inline4photo) reported
@Shawhelp Service interruptions in Ranchlands area again. Happening since Jan 1. Any advice on how to save my WFH job? They're tired of the ISP excuse.