Shaw outages and service status in Langley, British Columbia

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Full Outage Map

Shaw generated 2 outage signals in the last 24 hours around Langley, including 2 direct reports.
The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
The most recent signal from this area was received Apr 9, 8:03 PM EDT.

Internet (60%)
E-mail (13%)
Wi-fi (10%)
TV (8%)
Total Blackout (4%)
Phone (4%)

The latest reports from users having issues in Langley come from postal codes V2Y and V3A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Langley	Baseline
Apr 9, 1:00 AM EDT	0	0	0
Apr 9, 1:20 AM EDT	0	0	0
Apr 9, 1:40 AM EDT	0	0	0
Apr 9, 2:00 AM EDT	0	0	0
Apr 9, 2:20 AM EDT	0	0	0
Apr 9, 2:40 AM EDT	0	0	0
Apr 9, 3:00 AM EDT	0	0	0
Apr 9, 3:20 AM EDT	0	0	0
Apr 9, 3:40 AM EDT	0	0	0
Apr 9, 4:00 AM EDT	0	0	0
Apr 9, 4:20 AM EDT	0	0	0
Apr 9, 4:40 AM EDT	0	0	0
Apr 9, 5:00 AM EDT	0	0	0
Apr 9, 5:20 AM EDT	0	0	0
Apr 9, 5:40 AM EDT	0	0	0
Apr 9, 6:00 AM EDT	0	0	0
Apr 9, 6:20 AM EDT	0	0	0
Apr 9, 6:40 AM EDT	0	0	0
Apr 9, 7:00 AM EDT	0	0	0
Apr 9, 7:20 AM EDT	0	0	0
Apr 9, 7:40 AM EDT	0	0	0
Apr 9, 8:00 AM EDT	0	0	0
Apr 9, 8:20 AM EDT	0	0	0
Apr 9, 8:40 AM EDT	0	0	0
Apr 9, 9:00 AM EDT	0	0	0
Apr 9, 9:20 AM EDT	0	0	0
Apr 9, 9:40 AM EDT	0	0	0
Apr 9, 10:00 AM EDT	0	0	0
Apr 9, 10:20 AM EDT	0	0	0
Apr 9, 10:40 AM EDT	0	0	0
Apr 9, 11:00 AM EDT	0	0	0
Apr 9, 11:20 AM EDT	0	0	0
Apr 9, 11:40 AM EDT	0	0	0
Apr 9, 12:00 PM EDT	0	0	0
Apr 9, 12:20 PM EDT	0	0	0
Apr 9, 12:40 PM EDT	0	0	0
Apr 9, 1:00 PM EDT	0	0	0
Apr 9, 1:20 PM EDT	0	0	0
Apr 9, 1:40 PM EDT	0	0	0
Apr 9, 2:00 PM EDT	0	0	0
Apr 9, 2:20 PM EDT	0	0	0
Apr 9, 2:40 PM EDT	0	0	0
Apr 9, 3:00 PM EDT	0	0	0
Apr 9, 3:20 PM EDT	0	0	0
Apr 9, 3:40 PM EDT	0	0	0
Apr 9, 4:00 PM EDT	0	0	0
Apr 9, 4:20 PM EDT	0	0	0
Apr 9, 4:40 PM EDT	0	0	0
Apr 9, 5:00 PM EDT	0	0	0
Apr 9, 5:20 PM EDT	0	0	0
Apr 9, 5:40 PM EDT	0	0	0
Apr 9, 6:00 PM EDT	0	0	0
Apr 9, 6:20 PM EDT	0	0	0
Apr 9, 6:40 PM EDT	0	0	0
Apr 9, 7:00 PM EDT	0	0	0
Apr 9, 7:20 PM EDT	0	0	0
Apr 9, 7:40 PM EDT	0	0	0
Apr 9, 8:00 PM EDT	0	0	0
Apr 9, 8:20 PM EDT	0	0	0
Apr 9, 8:40 PM EDT	0	0	0
Apr 9, 9:00 PM EDT	0	0	0
Apr 9, 9:20 PM EDT	0	0	0
Apr 9, 9:40 PM EDT	0	0	0
Apr 9, 10:00 PM EDT	0	0	0
Apr 9, 10:20 PM EDT	0	0	0
Apr 9, 10:40 PM EDT	0	0	0
Apr 9, 11:00 PM EDT	0	0	0
Apr 9, 11:20 PM EDT	0	0	0
Apr 9, 11:40 PM EDT	0	0	0
Apr 10, 12:00 AM EDT	0	0	0
Apr 10, 12:20 AM EDT	0	0	0
Apr 10, 12:40 AM EDT	0	0	0
Apr 10, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.

City	Problem Type	Report Time
Surrey	Internet	5 hours ago
Surrey	Internet	8 hours ago
Surrey	Internet	2 days ago
Surrey	Wi-fi	3 days ago
Surrey	Internet	3 days ago
Surrey	Internet	4 days ago

Nearby cities with recent reports

Surrey

7 recent signals

5 hours ago

Pitt Meadows

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

Roland van Kaauwen (@DaddyR69) reported 7 minutes ago from Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
Greg McDonald🇨🇦 (@5150GmacSays) reported 10 minutes ago from Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Roland van Kaauwen (@DaddyR69) reported 15 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Steven Lee (@steveleenow) reported 19 minutes ago from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
Rosario (@DekeyPetey40) reported 20 minutes ago from Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 22 minutes ago from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 22 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
TylerG (@ItsTylerG_) reported 25 minutes ago from Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
Fabricio Mengo (@fmengo) reported 28 minutes ago from Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
Parker (@parkerspucks) reported 34 minutes ago from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
Ashley Burr (@AshleyBurr_) reported 34 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
RitchWorld (@RitchWorld) reported 35 minutes ago from New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 39 minutes ago from Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
IndoHoops Canada (@IndoHoops) reported 42 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 44 minutes ago from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
America's ass (@CptManYak) reported 48 minutes ago from Surrey, British Columbia
@ShawInfo fix ya damn internet thanks
Taylor Nicole Walker (@iStayTaylored8) reported 48 minutes ago from Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Gatthew Mriffeth (@mattgriffeth) reported 54 minutes ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
Doug Corbett (@corbettdoug) reported 58 minutes ago from Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
Travis Hill (@triple_aardvark) reported 60 minutes ago from Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Roselle E (@RoselleE14) reported 6 minutes ago
@Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 6 minutes ago
@Shawhelp What was the price of our old 2-year service agreement plan at the corresponding service address I provided in the DM.
Vanessa (@Noosiekins) reported 12 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
Marty Chan (@Marty_Chan) reported 14 minutes ago
@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
rc edwards (@f1redwards) reported 15 minutes ago
@Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.
Megan (@M_So) reported 15 minutes ago
Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…
Drimint (@RisenRealm) reported 17 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
j a (Puffin) (@P_u_f_f_i_n_) reported 20 minutes ago
@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 minutes ago
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
A_Pure_Chase (@apurchase) reported 24 minutes ago
@Shawhelp, it's been hours since our internet went out and hours since an update and no ETA on when it will return.... how about some customer service and give an estimated ETA?