Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V3A, V2Y, V1M and V2Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Langley, New Westminster, Pitt Meadows, Delta, Port Coquitlam, Maple Ridge and White Rock.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Phone | |
| Surrey |
||
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Liane Bisaillon 🇨🇦
(@Lianebisaillon) reported
@Shawhelp has got to be the worst service out there.
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Dr. Ellen Weber
(@ellenfweber) reported
@TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.
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Breanne Rothwell
(@wombatwonder) reported
@burkeman78 @Sportsnet @Shawhelp Rude!
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Adi lally
(@adifood1234) reported
@micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.
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Julie Ali
(@JulieYAli) reported
@kootscrutinizer We're having slow Internet speed with @Shawhelp Are you saying Internet speed is worse @TELUS ? Just great.
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Mandy
(@MacMandy2) reported
@Shawhelp Sent a dm a few hours ago. Been on live chat for 3.5 hours today and 3 hours yesterday, and no one is able to help us. I’m being told there is an issue with your system!?? This is ridiculous
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Laedrys
(@Laedrys) reported
@Shawhelp hey I'm having issues with my router. It's not connecting to the internet and when it does some sites do not load properly.
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Dale Bradley 🏳️🌈😷
(@dalecbradley) reported
@ShawInfo very bad service at Shaw today. Waited 70 minutes on the phone and then went to store to switch modem and was told I need a service ticket or I couldn't be helped. Not happy with Shaw #shaw
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Third Age Expeditions ✈
(@ThirdAgeExped) reported
@Shawhelp Our timeshift channels disappeared a few weeks ago. Rebooted system. Shaw online chat is not live. 10 min between responses. Ready to boot Shaw and Blue Curve to the curb and go full streaming. Now told we do not subscribe to time shift?? We never u subscribed?