Shaw Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	2 days ago
Surrey	Internet	2 days ago
Port Coquitlam	E-mail	5 days ago
Surrey	Internet	5 days ago
Surrey	Internet	6 days ago
Aberdeen	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  amu (@Amu3188) reported 1 minute ago from Surrey, British Columbia

  @Shawhelp We want to cancel our internet service. Can we do it online?

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 2 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 10 minutes ago from Surrey, British Columbia

  @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

• 
  Parker (@parkerspucks) reported 11 minutes ago from Surrey, British Columbia

  @71Greenday @Shawhelp Having the same issue as of 10 minutes ago

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 11 minutes ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  Gatthew Mriffeth (@mattgriffeth) reported 13 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Katrina Albert (@katrina_albert) reported 15 minutes ago from Langley, British Columbia

  @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

• 
  Rosario (@DekeyPetey40) reported 19 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 21 minutes ago from Surrey, British Columbia

  Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

• 
  Steven Lee (@steveleenow) reported 21 minutes ago from Surrey, British Columbia

  @Shawhelp internet and cable are down in Surrey, British Columbia.

• 
  Vic (@vicvirk) reported 26 minutes ago from Maple Ridge, British Columbia

  @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

• 
  Andrew Christopher (@ACmusic_10) reported 29 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  Rosario (@DekeyPetey40) reported 30 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Heist (@TheHeistMonkey) reported 34 minutes ago from Surrey, British Columbia

  @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

• 
  Heist (@TheHeistMonkey) reported 38 minutes ago from Surrey, British Columbia

  @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

• 
  Raj Dhaliwal (@rdhaliwal84) reported 40 minutes ago from Surrey, British Columbia

  @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

• 
  Rosario (@DekeyPetey40) reported 52 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 57 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  Doug Corbett (@corbettdoug) reported 58 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  RAVI PATEL (@ravikanji) reported 60 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig MacDonald (@MacDDj3) reported 5 minutes ago

  @Shawhelp is shaw having trouble with its email?

• 
  ss71 (@sns7171) reported 5 minutes ago

  @JohnGild88 @davesawchuk Doesn’t help blue curve customers @Shawhelp

• 
  Soham Santra (@Prancing_18) reported 8 minutes ago

  @Shawhelp How bout you shut down your motherfcking company?? Loosers good for nothing

• 
  Be Happy (@AlwaySunnyInAB) reported 12 minutes ago

  @Shawhelp internets down any updates?

• 
  Adam Dooley (@adamdooley) reported 13 minutes ago

  Password resets on @ShawInfo are the worst

• 
  Sharon Moss (@sharon__moss) reported 16 minutes ago

  And now @TELUSsupport has set up a technician appointment to my home Tuesday afternoon after me explaining the problem is the (burnt) cable for the neighbourhood not just me. And I’ll get charged $150 for this?!? No. I’ll switch to @ShawInfo.

• 
  starfishlb (@Starfishlb) reported 16 minutes ago

  Hey @ShawInfo why is it that your internet that is paid for keeps dropping but its Not your fault? We pay u for the service!

• 
  STINGRAY MUSIC (@stingraymusic) reported 20 minutes ago

  @opiatedforty9 @Shawhelp Thanks for your patience. Sorry about that!  *Stingray Music* experienced a technical issue that may have prevented some users from enjoying the service this morning. This issue should now be resolved. **The Stingray Music Support Team**

• 
  Frank Columbo (@jsam10983741) reported 20 minutes ago

  @okayestdentist @ShawInfo I’d a nightmare with Shaw. They signed me up for a service I did not order. Took countless hours to have the issue rectified. Shaw outright lied when I was speaking with them. These 3rd world telemarketers need to be held accountable for there actions. But is Telus any better ?

• 
  Mark Sweeney (@MarkSweeney) reported 24 minutes ago

  @Shawhelp Unfortunately, this is not a troubleshooting problem, this is a Shaw Cable problem. Closes captions are always on the left side of the screen, even after resetting the closed captions to default settings. Troubleshooting will not fix bad UI where closed captions cover menus.