Shaw outages and service status in Langley, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around Langley, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received Apr 23, 10:27 PM EDT.

Internet (71%)
Wi-fi (10%)
TV (6%)
Phone (6%)
E-mail (3%)
Total Blackout (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 24, 10:20 AM EDT	0	0
Apr 24, 10:40 AM EDT	0	0
Apr 24, 11:00 AM EDT	0	0
Apr 24, 11:20 AM EDT	0	0
Apr 24, 11:40 AM EDT	0	0
Apr 24, 12:00 PM EDT	0	0
Apr 24, 12:20 PM EDT	0	0
Apr 24, 12:40 PM EDT	0	0
Apr 24, 1:00 PM EDT	0	0
Apr 24, 1:20 PM EDT	0	0
Apr 24, 1:40 PM EDT	0	0
Apr 24, 2:00 PM EDT	0	0
Apr 24, 2:20 PM EDT	0	0
Apr 24, 2:40 PM EDT	0	0
Apr 24, 3:00 PM EDT	0	0
Apr 24, 3:20 PM EDT	0	0
Apr 24, 3:40 PM EDT	0	0
Apr 24, 4:00 PM EDT	0	0
Apr 24, 4:20 PM EDT	0	0
Apr 24, 4:40 PM EDT	0	0
Apr 24, 5:00 PM EDT	0	0
Apr 24, 5:20 PM EDT	0	0
Apr 24, 5:40 PM EDT	0	0
Apr 24, 6:00 PM EDT	0	0
Apr 24, 6:20 PM EDT	0	0
Apr 24, 6:40 PM EDT	0	0
Apr 24, 7:00 PM EDT	0	0
Apr 24, 7:20 PM EDT	0	0
Apr 24, 7:40 PM EDT	0	0
Apr 24, 8:00 PM EDT	0	0
Apr 24, 8:20 PM EDT	0	0
Apr 24, 8:40 PM EDT	0	0
Apr 24, 9:00 PM EDT	0	0
Apr 24, 9:20 PM EDT	0	0
Apr 24, 9:40 PM EDT	0	0
Apr 24, 10:00 PM EDT	0	0
Apr 24, 10:20 PM EDT	0	0
Apr 24, 10:40 PM EDT	0	0
Apr 24, 11:00 PM EDT	0	0
Apr 24, 11:20 PM EDT	0	0
Apr 24, 11:40 PM EDT	0	0
Apr 25, 12:00 AM EDT	0	0
Apr 25, 12:20 AM EDT	0	0
Apr 25, 12:40 AM EDT	0	0
Apr 25, 1:00 AM EDT	0	0
Apr 25, 1:20 AM EDT	0	0
Apr 25, 1:40 AM EDT	0	0
Apr 25, 2:00 AM EDT	0	0
Apr 25, 2:20 AM EDT	0	0
Apr 25, 2:40 AM EDT	0	0
Apr 25, 3:00 AM EDT	0	0
Apr 25, 3:20 AM EDT	0	0
Apr 25, 3:40 AM EDT	0	0
Apr 25, 4:00 AM EDT	0	0
Apr 25, 4:20 AM EDT	0	0
Apr 25, 4:40 AM EDT	0	0
Apr 25, 5:00 AM EDT	0	0
Apr 25, 5:20 AM EDT	0	0
Apr 25, 5:40 AM EDT	0	0
Apr 25, 6:00 AM EDT	0	0
Apr 25, 6:20 AM EDT	0	0
Apr 25, 6:40 AM EDT	0	0
Apr 25, 7:00 AM EDT	0	0
Apr 25, 7:20 AM EDT	0	0
Apr 25, 7:40 AM EDT	0	0
Apr 25, 8:00 AM EDT	0	0
Apr 25, 8:20 AM EDT	0	0
Apr 25, 8:40 AM EDT	0	0
Apr 25, 9:00 AM EDT	0	0
Apr 25, 9:20 AM EDT	0	0
Apr 25, 9:40 AM EDT	0	0
Apr 25, 10:00 AM EDT	0	0
Apr 25, 10:20 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.

City	Problem Type	Report Time
Surrey	TV	1 day ago
Surrey	Internet	2 days ago
Surrey	Internet	3 days ago
Surrey	Total Blackout	3 days ago
Surrey	Wi-fi	4 days ago
Surrey	Internet	7 days ago

Nearby cities with recent reports

Surrey

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

Tyler, The Creator (@ItsTylerG_) reported 3 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 6 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Rob Menzies (@PocoPipe) reported 9 minutes ago from Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
Rosario (@DekeyPetey40) reported 16 minutes ago from Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
Vic (@vicvirk) reported 18 minutes ago from Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
Parker (@parkerspucks) reported 26 minutes ago from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
Chris Falskow (@falskow) reported 27 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Doug Corbett (@corbettdoug) reported 28 minutes ago from Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
Brad Thiessen (@Zharphyn) reported 30 minutes ago from Maple Ridge, British Columbia
@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 33 minutes ago from Surrey, British Columbia
@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
Roland van Kaauwen (@DaddyR69) reported 33 minutes ago from Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
Cheryl B. 🇨🇦 (@CherylPrior1) reported 38 minutes ago from Langley, British Columbia
@Shawhelp Why is cable down in Langley?
Greg McDonald🇨🇦 (@5150GmacSays) reported 41 minutes ago from Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 47 minutes ago from Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
Taylor Nicole Walker (@iStayTaylored8) reported 51 minutes ago from Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
Katrina Albert (@katrina_albert) reported 54 minutes ago from Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
Stephanie 🍁 (@MyrtleCypress55) reported 56 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 57 minutes ago from Surrey, British Columbia
@Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.
Fabricio Mengo (@fmengo) reported 57 minutes ago from Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 58 minutes ago from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Scott Morrison (@atnmorrison) reported 6 minutes ago
@Shawhelp when will issue with routers be resolved
TC-VAN (@RageGeist) reported 13 minutes ago
@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
D (@superdaddoo) reported 15 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
b ☾ (@brandobrennan) reported 16 minutes ago
@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
LFCBeatle (@richyhlfc) reported 17 minutes ago
@Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 19 minutes ago
@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
Chris (@PoCoello) reported 20 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
j@stW@tching (@j4stW4tching) reported 22 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 23 minutes ago
Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.
Quinn Mason MD (@boondocksdoc) reported 26 minutes ago
@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.