Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V3A, V2Y and V1M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, New Westminster, Langley, Aberdeen, Maple Ridge, Port Coquitlam, Pitt Meadows and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Surrey |
||
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Surrey |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Heist
(@TheHeistMonkey) reported
from
Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
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Alfred Kolowrat
(@Alfieak) reported
from
Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@Shawhelp We want to cancel our internet service. Can we do it online?
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Travis Hill
(@triple_aardvark) reported
from
Surrey, British Columbia
@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Monique Cloutier
(@cloutier68) reported
from
Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Parker
(@parkerspucks) reported
from
Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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C.T. Dockers 👖
(@CottonDockers) reported
I have 28 sports channels on @ShawInfo . I’ve never asked for sports channels.
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Cinnamon
(@Cinnamo02380678) reported
@Shawhelp The entire broadband spectrum broadcasting in the Fraser Valley BC is getting pixilated and freezing. Did someone blow a transformer? It might help your reputation to resolve this issue. #yvr #fraservalley #shaw
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🐙Casual Disaster
(@KuddlesomKraken) reported
Anyways, I'm now paying double the cost for less then half the speeds but at least @ShawInfo has competent technicians who can install network.
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Jarrett Motz
(@woe_UwU) reported
@Shawhelp Getting really inconsistent latency and disconnects a lot on 1GB down. Restarted modem and router, flushed dns, etc..
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Jeff
(@feedjef) reported
@Shawhelp @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.
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Pitima Cooper Leavitt
(@pitimab) reported
@Shawhelp I am in Dalhousie and internet connection is down. Is there something going on?
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Blair Coox
(@Bcoox) reported
@Shawhelp is there an outage in yaletown? TV and Internet cut out at 5:30pm pst
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Nicky
(@gojetsgo85) reported
@Shawhelp can my fiancé phone on my behalf? Our crave login isn't working and says we have to pay for it. We have the HBO package and that's included
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Nicky
(@gojetsgo85) reported
@Shawhelp Thanks. We'll probably phone together if the problem persists after we get home. He didn't try on a PC but just xbox. Might be an xbox issue too
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🔲 Russ T
(@rtychonick) reported
@Shawhelp Is there an outage in Transcona? No TV or internet here.