Shaw Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	16 hours ago
Surrey	Internet	1 day ago
Port Coquitlam	E-mail	4 days ago
Surrey	Internet	4 days ago
Surrey	Internet	5 days ago
Aberdeen	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Tyler, The Creator (@ItsTylerG_) reported 1 minute ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Steve Tripp (@StevenCTripp) reported 10 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Ben (@bguanzon) reported 13 minutes ago from Surrey, British Columbia

  @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 14 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Fabricio Mengo (@fmengo) reported 14 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Greg McDonald🇨🇦 (@5150GmacSays) reported 15 minutes ago from Langley, British Columbia

  @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

• 
  Chris Falskow (@falskow) reported 17 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Chris Falskow (@falskow) reported 21 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Fabricio Mengo (@fmengo) reported 34 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Roland van Kaauwen (@DaddyR69) reported 34 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 36 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

• 
  Don Hoglund (@randomdh) reported 36 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Ursula Maxwell Travels (@YouTravel) reported 43 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  Roland van Kaauwen (@DaddyR69) reported 43 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Muji (@AHMED__1095) reported 47 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 48 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  Tyler, The Creator (@ItsTylerG_) reported 50 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Roland van Kaauwen (@DaddyR69) reported 51 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

• 
  Vic (@vicvirk) reported 55 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Chad Rissanen (@chadrissanen) reported 59 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kylie Vanloo (@kiddles19) reported 1 minute ago

  @Shawhelp is service in Calgary down? Been 25 min of no service

• 
  George Hansen (@Gstylez9) reported 1 minute ago

  @Shawhelp no internet no TV for 20 mins. Is service down?

• 
  sarah (@sbyerss) reported 3 minutes ago

  @Shawhelp My blue curve box is plugged in and there are no lights on. I’ve unplugged it and reset it from my app… but nothing? Help.

• 
  HoopsfanAB (@ydfished) reported 6 minutes ago

  @Shawhelp channel 206 /cbs east has disappeared from the guide entirely in #yeg. Wtf? There’s an nfl game supposed to be there to make it worse

• 
  mixdkins (@mixdkins) reported 9 minutes ago

  Anyone else having issues with shaw oilers feed??? Keeps cutting out. Tried sportsnet and cbc. #yeg @Shawhelp

• 
  Robert Slade (@rslade) reported 10 minutes ago

  As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

• 
  i’m kristina, & i have zero chill (@zerochilllll) reported 13 minutes ago

  4th @ShawInfo tech is here since mid-August and he can’t get any modem or cable to work. We pay ~$250/month for the highest cable+internet and still have BAD wifi (if at all) and it’s beyond frustrating. Plus, when I call, tech support says it’s my fault! 😤

• 
  Evan Lloyd (@EvanLloyd183) reported 16 minutes ago

  @Shawhelp Are the people at Shaw gonna give us any info about when the internet may go back up, nobody cares about your stupid live updates

• 
  Paul Bae (@MrPaulBae) reported 18 minutes ago

  @Shawhelp How do I report excellent customer service? "Daniel SV70" just walked me through a tech issue via online chat and when we ended there was no review option to let his manager know he rocked it. Can you please pass it on?

• 
  Nathan West (@NathanLW) reported 18 minutes ago

  @Shawhelp Netflix app not working through bluecurve, what’s going on. Keeps booting me out.