Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V3A and V1M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Vancouver, New Westminster, Port Coquitlam, Langley, Maple Ridge, Delta, Aberdeen and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
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| Surrey |
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| Surrey |
TV | |
| Vancouver |
Wi-fi | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Chad Rissanen
(@chadrissanen) reported
from
Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@Shawhelp Why is cable down in Langley?
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Steve Tripp
(@StevenCTripp) reported
from
Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Greg McDonald🇨🇦
(@5150GmacSays) reported
from
Langley, British Columbia
@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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(((Bob)))
(@rivercitybum) reported
@MattCundill @Shawhelp The major US networks (ABC NBC CBS FOX). This has been an issue for some time. I had been told previously they wouldn’t license streaming in Canada and was hoping Shaw could tell me if any progress had been made.
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Matt Lorenzi
(@stickers66) reported
@Shawhelp I just logged in, said there are service outages in my area. It's affecting wfi, cable, and landline.
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Graysdir
(@Graysdir) reported
@Shawhelp Had a shaw tech at our home, they stated that shaw is fully aware they are selling fiber speeds they cannot support. He recommended a lesser plan. Why upsell people to speeds you know you cannot support?
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Lisa Herrera
(@1TrekFan) reported
The lagging, dropping and pixelating happen every time I am trying to enjoy some entertainment with my family. Which is not during @ShawInfo @Shawhelp customer service hours. So tired of constant troubleshooting … … what is an unhappy, frustrated customer of 30 years to do.
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RUDY FROST 🥷
(@RudyFrost01) reported
Hey @ShawInfo @ShawHelp my Bluecurve just went offline and my internet cut out while I was in the midst of playing @FortniteGame with my friends. My bill’s paid and your website isn’t showing any scheduled maintenance for Edmonton. I have your top tier plan. Not impressed.🤬
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Nancy
(@nAuntie) reported
@Shawhelp I honestly don’t know why this was never a feature of Blue Curve which was an “upgrade” from the Gateway. If I’d known I probably would have kept the Gateway system we had.
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Justin
(@wreckedrokstar) reported
Almost 48 hours no internet @Shawhelp has no idea how to fix it..... This is the service you pay 120$ a month for in a cash strapped world
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Kerry Dewitz
(@KerryDewitz) reported
@Shawhelp hello i need help with my shaw app. I cant seem to change the 2nd verrification phone number to a correct one.
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Matt Lorenzi
(@stickers66) reported
@Shawhelp So this doesn't really help me though. And getting My Profile to load in my mobile browser using my carrier is taking like 10 minutes.
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rustysnack
(@rustysnack) reported
Thanks @Shawhelp for calling and telling me you're going to suspend my account tomorrow. One day heads up and you want a credit card... thanks.i appreciate you giving a guy ... no time.. and require a credit card. I guess thats customer service anymore.