Shaw outages and service status in Langley, British Columbia
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Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Langley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 8, 10:37 PM EDT.
- Internet (58%)
- Wi-fi (17%)
- TV (17%)
- Total Blackout (6%)
- Phone (3%)
The latest reports from users having issues in Langley come from postal codes V2Y and V3A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, New Westminster, Langley, Pitt Meadows, Port Coquitlam, Aberdeen, and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 7 hours ago |
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Surrey
|
Total Blackout | 14 hours ago |
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Surrey
|
Wi-fi | 1 day ago |
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Surrey
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Wi-fi | 2 days ago |
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Surrey
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Wi-fi | 3 days ago |
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Surrey
|
Internet | 3 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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America's ass (@CptManYak) reported from Surrey, British Columbia@ShawInfo fix ya damn internet thanks
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
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Don Hoglund (@randomdh) reported from Surrey, British ColumbiaTelus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Parker (@parkerspucks) reported from Surrey, British Columbia@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported from Surrey, British Columbia@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
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Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported from Surrey, British ColumbiaPleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
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Jas bindra (@officialMrJasB) reported from Surrey, British Columbia@Shawhelp Internet down at my store in Surrey Bc, helpline i can call?
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shari O'Neill (@ShariONeill12) reported@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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Matthew Johnson (@McJohnson922) reported@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
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Deborah Pineda (@pineda_deborah) reported@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹
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Bonnie Lee (@stitchlady) reported@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
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Roselle E (@RoselleE14) reported@Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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Rick Alsop (@RickAlsop) reported@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.