Shaw service status: outage reports and connection issues in Langley, British Columbia
Why is my Shaw service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Langley come from postal codes V2Y and V3A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 7 hours ago |
|
Surrey
|
Wi-fi | 11 hours ago |
|
Surrey
|
Internet | 1 day ago |
|
Surrey
|
Internet | 2 days ago |
|
Pitt Meadows
|
Wi-fi | 4 days ago |
|
Surrey
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
-
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈 (@stevendrowe) reported from Surrey, British ColumbiaLooks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
-
IndoHoops Canada (@IndoHoops) reported from Surrey, British ColumbiaWaiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
-
Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
-
Raj Dhaliwal (@rdhaliwal84) reported from Surrey, British Columbia@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver
-
Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
-
RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
-
Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
-
Katrina Albert (@katrina_albert) reported from Langley, British Columbia@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
-
Andrew Christopher (@ACmusic_10) reported from Surrey, British Columbia@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
-
Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
-
Parker (@parkerspucks) reported from Surrey, British Columbia@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
-
Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
-
Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
-
Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
-
Rosario (@DekeyPetey40) reported from Port Coquitlam, British ColumbiaHey @Shawhelp is internet down in poco?
-
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈 (@stevendrowe) reported from Surrey, British Columbia@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
-
Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
-
Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British ColumbiaDamn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
-
Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
-
Steven Lee (@steveleenow) reported from Surrey, British Columbia@Shawhelp internet and cable are down in Surrey, British Columbia.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Praveen Singh (@mail2praveensin) reported@ShawInfo still disconnected please help it's more than 7 hours and waiting on cusy care line from one hour ... Message u in private at 20 min before
-
Pep (@PepsiJets) reported@WpgSportsNerd They never even replied. Even the commercials are choppy now @Shawhelp
-
Scott Westmaas (@scott_westmaas) reported@TheTowelBoy @Shawhelp No problem with Telus feed....
-
Praveen Singh (@mail2praveensin) reported@Shawhelp please help without internet from 10:30 am waiting for customer care from 1 hour
-
Lisa Pilip (@AngelinaSkye) reported@_OxyhackTTV @Shawhelp Yeah really! BC Hydro officially had it fixed on their end at 5:30am. Idk wtf the holdup is
-
Sarah Rose Mathison (@PurBldPrincess) reported@bellafreck @TSNHelp @Shawhelp You’re not the only one having issues with channels cutting out here in YYC. Every channel I’ve tried so far has been doing that. I’m currently in a DM chat with them, they say there’s no issue, but if it’s happening with other YYC customers then there must be something.
-
Cathy Richards (@ride_rd) reported@TSN_Sports Feed for World Juniors Can-Rus game is terrible - skipping, muting, freezing. Commercials are fine so it’s your end that is messing up, not my @Shawhelp end.
-
Zap Davids (@Zap_Davids) reported@timmday @TSN_Sports Sounds like it might be a @Shawhelp problem.
-
Irene Karras (@irene_karras) reported@jaypdonovan @Shawhelp @GlobalCalgary I was just coming on here to see if anyone else had the same issue!
-
DwayneForsman (@DwayneForsman) reportedHey @Shawhelp trying to watch World Juniors Hockey, picture goes black or pixelates every so often. Lasts for only a second. Unplugged box, did not fix issue. Neighbour reports the same issue.