Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V2Y and V3A .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
Internet | 12 hours ago |
|
Pitt Meadows
|
Wi-fi | 2 days ago |
|
Surrey
|
Internet | 3 days ago |
|
Port Coquitlam
|
5 days ago | |
|
Surrey
|
Internet | 6 days ago |
|
Surrey
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia@Shawhelp Why is cable down in Langley?
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Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
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Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia@ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
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Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
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Ben (@bguanzon) reported from Surrey, British Columbia@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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M.Smoliak101 (@smoliak101) reported@Shawhelp 19 hours still no service in surrey fleetwood area. This is very frustrating
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Ian Seggie 🅙 (@IanSeggie) reported@Shawhelp has **** the bed again. We installed #BlueCurve TV in October, and we've had issues with it every month since. I think this switch to @TELUSsupport is going to happen sooner than later. It's not worth the paper it's written on.
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Laurreen (@Laurreen) reported@Shawhelp Difficult that we keep getting referred to online Shaw support when we have no internet. I had to drive where there is service to tweet. Do we have an ETA?
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Norine_e (@bettylovecheese) reported@Shawhelp Hi I have been waiting for Shaw help representative for over an hour. But still no response from app Twitter and messenger. My wifi is down for 2hours. I cannot literally do anything...
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Mike Hermary (@mikehermary) reported@Shawhelp Various channels are experiencing audio and video interruptions right now. Is this a known issue with Shaw or the broadcasters?
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WonderSteve (@TheFallingStar) reported@Shawhelp Do you have update on the Surrey outage? It has been 18 hours
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Jordan Osterhold (@JordanOsterhold) reported@Shawhelp is there currently an outage in Calgary? I don't see one on your websites, but my internet has been down for nearly 20 minutes.
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dave (@dave_daves) reported@Shawhelp Hi Lance, the phishing kit pretending to be your myShaw login is not (yet) deployed on the above domain. There you can find the zip file.
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Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
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WonderSteve (@TheFallingStar) reported@Schtaunkhauser @Shawhelp The outage forced my wife to have to go office. She is extremely unhappy