Shaw Outage Report in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.

City	Problem Type	Report Time
Surrey	Internet	1 hour ago
Pitt Meadows	Wi-fi	2 days ago
Surrey	Internet	2 days ago
Port Coquitlam	E-mail	5 days ago
Surrey	Internet	5 days ago
Surrey	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Tyler, The Creator (@ItsTylerG_) reported 4 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Chris Falskow (@falskow) reported 8 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Fabricio Mengo (@fmengo) reported 13 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 14 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  Fabricio Mengo (@fmengo) reported 14 minutes ago from Maple Ridge, British Columbia

  @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

• 
  Vic (@vicvirk) reported 15 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Muji (@AHMED__1095) reported 18 minutes ago from Surrey, British Columbia

  @Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times

• 
  Ursula Maxwell Travels (@YouTravel) reported 24 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 29 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Tyler, The Creator (@ItsTylerG_) reported 31 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

• 
  Ben (@bguanzon) reported 36 minutes ago from Surrey, British Columbia

  @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

• 
  Roland van Kaauwen (@DaddyR69) reported 39 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

• 
  Steve Tripp (@StevenCTripp) reported 41 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Roland van Kaauwen (@DaddyR69) reported 42 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Roland van Kaauwen (@DaddyR69) reported 43 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Chad Rissanen (@chadrissanen) reported 43 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Greg McDonald🇨🇦 (@5150GmacSays) reported 48 minutes ago from Langley, British Columbia

  @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

• 
  Don Hoglund (@randomdh) reported 50 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Chris Falskow (@falskow) reported 54 minutes ago from Delta, British Columbia

  @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

• 
  Stephanie 🍁 (@MyrtleCypress55) reported 57 minutes ago from Langley, British Columbia

  @Shawhelp Langley City just went down too! Any eta on when this will be back online?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Zedlacher (@zedlacher) reported 3 minutes ago

  @Shawhelp hey, your system Nationwide having issues? Both of our cels are not working.

• 
  Daniel D Kitteringham (@DanAlmondDan) reported 3 minutes ago

  @BillKingLanark @ShawInfo Throw a large garbage bag over their curb box until they seal it. Watch them and tell them if they don't seal it the bag goes back on

• 
  Matt Ashe (@MattAshe8) reported 3 minutes ago

  @Shawhelp I even offered to drive to Shaw and do the exchange to avoid postage... The rep just kept repeating that same thing even when I asked for a supervisor. I screenshot the whole discussion. Learned from my last bad experience.

• 
  Wolfe of Locutus (@LocutusWolfe) reported 5 minutes ago

  So I'm a little behind on my @ShawInfo bill, but at the same time, numbers do not equal. I just found out they have been overcharging me, and now I am mad because it is 50 more than agreed and quite frankly, the service is barely worth our original terms! They want $150 extra!

• 
  Damian Trasler (@Dtraslerwriting) reported 8 minutes ago

  Bill, the Shaw Tech Guy, is patient, competent and deserves a raise. There's a chance we'll have all this fixed, and a Service Guy is coming out to check the modem. Phew! Thanks @Shawhelp

• 
  JustinCardinalSchub (@justinjjhcs) reported 10 minutes ago

  @Shawhelp is there an outage in nw Calgary

• 
  Eric Wilhite (@eric_wilhite) reported 10 minutes ago

  @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

• 
  Daniel D Kitteringham (@DanAlmondDan) reported 10 minutes ago

  @Shawhelp internet out again. Every night this week. Service call coming in 5 days. But the service person will tell me what I already know: Shaw's yearly national maintenance service is causing internet and TV pages across the country.

• 
  Kevin Gruetzner (@Restricted1337) reported 12 minutes ago from Chestermere, Alberta

  If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

• 
  Bruce Cullen (@BACullenyyc) reported 16 minutes ago

  Getting @Shawhelp mobile was the worst decision I ever made. Useless coverage if you want anything even remotely fast for data. Really? 3G at YYZ? Dropped calls all over Barrie area. Great if you never leave the Calgary. Son “ran out” of Data in Vernon after 2 of 25Gb.