Shaw outages and service status in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Langley, Maple Ridge, and New Westminster.

City	Problem Type	Report Time
Surrey	Internet	6 hours ago
Langley	Internet	9 hours ago
Surrey	Wi-fi	16 hours ago
Surrey	Internet	1 day ago
Maple Ridge	E-mail	1 day ago
Surrey	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Jas bindra (@officialMrJasB) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

• 
  Heist (@TheHeistMonkey) reported 9 minutes ago from Surrey, British Columbia

  @Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

• 
  Raj Dhaliwal (@rdhaliwal84) reported 14 minutes ago from Surrey, British Columbia

  @ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

• 
  Heist (@TheHeistMonkey) reported 16 minutes ago from Surrey, British Columbia

  @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

• 
  Gaurav Sharma (@GauravS19496069) reported 19 minutes ago from Surrey, British Columbia

  @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

• 
  America's ass (@CptManYak) reported 19 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  Rosario (@DekeyPetey40) reported 19 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Steve Tripp (@StevenCTripp) reported 24 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Roland van Kaauwen (@DaddyR69) reported 25 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Andrew Christopher (@ACmusic_10) reported 27 minutes ago from Surrey, British Columbia

  @DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

• 
  TylerG (@ItsTylerG_) reported 29 minutes ago from Surrey, British Columbia

  @Shawhelp I can’t find my 5G network, it’s disappeared!!

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 35 minutes ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 37 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  Sonny Sahi (@SSAHI80) reported 40 minutes ago from Surrey, British Columbia

  @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

• 
  Pattycakes🍰 (@patricklabelle7) reported 45 minutes ago from New Westminster, British Columbia

  @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 47 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  Fabricio Mengo (@fmengo) reported 48 minutes ago from Maple Ridge, British Columbia

  @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

• 
  Chris Falskow (@falskow) reported 49 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Ursula Maxwell Travels (@YouTravel) reported 51 minutes ago from Surrey, British Columbia

  Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

• 
  Tyler, The Creator (@ItsTylerG_) reported 54 minutes ago from Surrey, British Columbia

  @Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 7 minutes ago

  @RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.

• 
  Vanessa (@Noosiekins) reported 14 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 15 minutes ago

  @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

• 
  Jason Silver (@Da_Big_Dogg) reported 16 minutes ago

  @Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????

• 
  Deborah Pineda (@pineda_deborah) reported 17 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 18 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  j a (Puffin) (@P_u_f_f_i_n_) reported 18 minutes ago

  @Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.

• 
  Jenn (@jskapin) reported 18 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  Lori Bird (@lorianebird) reported 18 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Rick Alsop (@RickAlsop) reported 19 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month