Shaw outages and service status in Langley, British Columbia

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Full Outage Map

Shaw generated 2 outage signals in the last 24 hours around Langley, including 2 direct reports.
The most common problems reported in this area mention Internet, E-mail, and TV.
The most recent signal from this area was received Apr 22, 10:27 AM EDT.

Internet (60%)
E-mail (14%)
TV (12%)
Wi-fi (7%)
Phone (5%)
Total Blackout (2%)

The latest reports from users having issues in Langley come from postal codes V2Y .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Langley	Baseline
Apr 21, 6:00 PM EDT	0	0	0
Apr 21, 6:20 PM EDT	0	0	0
Apr 21, 6:40 PM EDT	0	0	0
Apr 21, 7:00 PM EDT	0	0	0
Apr 21, 7:20 PM EDT	0	0	0
Apr 21, 7:40 PM EDT	0	0	0
Apr 21, 8:00 PM EDT	0	0	0
Apr 21, 8:20 PM EDT	0	0	0
Apr 21, 8:40 PM EDT	0	0	0
Apr 21, 9:00 PM EDT	0	0	0
Apr 21, 9:20 PM EDT	0	0	0
Apr 21, 9:40 PM EDT	0	0	0
Apr 21, 10:00 PM EDT	0	0	0
Apr 21, 10:20 PM EDT	0	0	0
Apr 21, 10:40 PM EDT	0	0	0
Apr 21, 11:00 PM EDT	0	0	0
Apr 21, 11:20 PM EDT	0	0	0
Apr 21, 11:40 PM EDT	0	0	0
Apr 22, 12:00 AM EDT	0	0	0
Apr 22, 12:20 AM EDT	0	0	0
Apr 22, 12:40 AM EDT	0	0	0
Apr 22, 1:00 AM EDT	0	0	0
Apr 22, 1:20 AM EDT	0	0	0
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0
Apr 22, 5:20 AM EDT	0	0	0
Apr 22, 5:40 AM EDT	0	0	0
Apr 22, 6:00 AM EDT	0	0	0
Apr 22, 6:20 AM EDT	0	0	0
Apr 22, 6:40 AM EDT	0	0	0
Apr 22, 7:00 AM EDT	0	0	0
Apr 22, 7:20 AM EDT	0	0	0
Apr 22, 7:40 AM EDT	0	0	0
Apr 22, 8:00 AM EDT	0	0	0
Apr 22, 8:20 AM EDT	0	0	0
Apr 22, 8:40 AM EDT	0	0	0
Apr 22, 9:00 AM EDT	0	0	0
Apr 22, 9:20 AM EDT	0	0	0
Apr 22, 9:40 AM EDT	0	0	0
Apr 22, 10:00 AM EDT	0	0	0
Apr 22, 10:20 AM EDT	0	0	0
Apr 22, 10:40 AM EDT	0	0	0
Apr 22, 11:00 AM EDT	0	0	0
Apr 22, 11:20 AM EDT	0	0	0
Apr 22, 11:40 AM EDT	0	0	0
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Pitt Meadows, Port Coquitlam, Aberdeen, Maple Ridge, Langley, and New Westminster.

City	Problem Type	Report Time
Surrey	Internet	8 hours ago
Surrey	Total Blackout	16 hours ago
Surrey	Wi-fi	2 days ago
Surrey	Internet	4 days ago
Surrey	Internet	7 days ago
Surrey	TV	7 days ago

Nearby cities with recent reports

Surrey

6 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 3 minutes ago from Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
Stephanie 🍁 (@MyrtleCypress55) reported 5 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Parker (@parkerspucks) reported 7 minutes ago from Surrey, British Columbia
@71Greenday @Shawhelp Having the same issue as of 10 minutes ago
RAVI PATEL (@ravikanji) reported 11 minutes ago from New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
Brad Thiessen (@Zharphyn) reported 14 minutes ago from Maple Ridge, British Columbia
@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
Rob Menzies (@PocoPipe) reported 18 minutes ago from Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
Pattycakes🍰 (@patricklabelle7) reported 19 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
Gatthew Mriffeth (@mattgriffeth) reported 24 minutes ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
Chris Falskow (@falskow) reported 24 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Gaurav Sharma (@GauravS19496069) reported 26 minutes ago from Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
Andrew Christopher (@ACmusic_10) reported 26 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 28 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Roland van Kaauwen (@DaddyR69) reported 29 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Robyn ⸸ Graves (@satanic__panic) reported 33 minutes ago from Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
Steven Lee (@steveleenow) reported 35 minutes ago from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 35 minutes ago from Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
Johnson (@Schmidt_show) reported 40 minutes ago from Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
IndoHoops Canada (@IndoHoops) reported 43 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
Tyler, The Creator (@ItsTylerG_) reported 54 minutes ago from Surrey, British Columbia
@Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 60 minutes ago from Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

BWM (@BarryManovich) reported 4 minutes ago
@Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 6 minutes ago
@Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.
Jason Silver (@Da_Big_Dogg) reported 9 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Release the files (@BlackBlazeE) reported 9 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 11 minutes ago
@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
Alex (@GoBills2112) reported 11 minutes ago
@Shawhelp I already called in! As I said, I’ve been on hold for a long time and finally got through. Someone is coming to fix tomorrow evening but it’s not quick enough. Please send help faster. I was told it’s an isolated incident so there should be resources to send techs faster!
Deborah Pineda (@pineda_deborah) reported 13 minutes ago
@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹
D (@superdaddoo) reported 14 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
Vandelay Industries Inc. (@Mowgz_1) reported 18 minutes ago
@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
'Nucknation (@surrey1111) reported 21 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.