Shaw outages and service status in Langley, British Columbia

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Full Outage Map

Shaw generated 4 outage signals in the last 24 hours around Langley, including 4 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 6, 6:48 AM EDT.

Internet (62%)
TV (18%)
Wi-fi (15%)
Total Blackout (3%)
Phone (3%)

The latest reports from users having issues in Langley come from postal codes V2Y and V3A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Langley	Baseline
May 5, 11:00 PM EDT	0	0	0
May 5, 11:20 PM EDT	0	0	0
May 5, 11:40 PM EDT	0	0	0
May 6, 12:00 AM EDT	0	0	0
May 6, 12:20 AM EDT	0	0	0
May 6, 12:40 AM EDT	0	0	0
May 6, 1:00 AM EDT	0	0	0
May 6, 1:20 AM EDT	0	0	0
May 6, 1:40 AM EDT	0	0	0
May 6, 2:00 AM EDT	0	0	0
May 6, 2:20 AM EDT	0	0	0
May 6, 2:40 AM EDT	0	0	0
May 6, 3:00 AM EDT	0	0	0
May 6, 3:20 AM EDT	0	0	0
May 6, 3:40 AM EDT	0	0	0
May 6, 4:00 AM EDT	0	0	0
May 6, 4:20 AM EDT	0	0	0
May 6, 4:40 AM EDT	0	0	0
May 6, 5:00 AM EDT	0	0	0
May 6, 5:20 AM EDT	0	0	0
May 6, 5:40 AM EDT	0	0	0
May 6, 6:00 AM EDT	0	0	0
May 6, 6:20 AM EDT	0	0	0
May 6, 6:40 AM EDT	0	0	0
May 6, 7:00 AM EDT	0	0	0
May 6, 7:20 AM EDT	0	0	0
May 6, 7:40 AM EDT	0	0	0
May 6, 8:00 AM EDT	0	0	0
May 6, 8:20 AM EDT	0	0	0
May 6, 8:40 AM EDT	0	0	0
May 6, 9:00 AM EDT	0	0	0
May 6, 9:20 AM EDT	0	0	0
May 6, 9:40 AM EDT	0	0	0
May 6, 10:00 AM EDT	0	0	0
May 6, 10:20 AM EDT	0	0	0
May 6, 10:40 AM EDT	0	0	0
May 6, 11:00 AM EDT	0	0	0
May 6, 11:20 AM EDT	0	0	0
May 6, 11:40 AM EDT	0	0	0
May 6, 12:00 PM EDT	0	0	0
May 6, 12:20 PM EDT	0	0	0
May 6, 12:40 PM EDT	0	0	0
May 6, 1:00 PM EDT	0	0	0
May 6, 1:20 PM EDT	0	0	0
May 6, 1:40 PM EDT	0	0	0
May 6, 2:00 PM EDT	0	0	0
May 6, 2:20 PM EDT	0	0	0
May 6, 2:40 PM EDT	0	0	0
May 6, 3:00 PM EDT	0	0	0
May 6, 3:20 PM EDT	0	0	0
May 6, 3:40 PM EDT	0	0	0
May 6, 4:00 PM EDT	0	0	0
May 6, 4:20 PM EDT	0	0	0
May 6, 4:40 PM EDT	0	0	0
May 6, 5:00 PM EDT	0	0	0
May 6, 5:20 PM EDT	0	0	0
May 6, 5:40 PM EDT	0	0	0
May 6, 6:00 PM EDT	0	0	0
May 6, 6:20 PM EDT	0	0	0
May 6, 6:40 PM EDT	0	0	0
May 6, 7:00 PM EDT	0	0	0
May 6, 7:20 PM EDT	0	0	0
May 6, 7:40 PM EDT	0	0	0
May 6, 8:00 PM EDT	0	0	0
May 6, 8:20 PM EDT	0	0	0
May 6, 8:40 PM EDT	0	0	0
May 6, 9:00 PM EDT	0	0	0
May 6, 9:20 PM EDT	0	0	0
May 6, 9:40 PM EDT	0	0	0
May 6, 10:00 PM EDT	0	0	0
May 6, 10:20 PM EDT	0	0	0
May 6, 10:40 PM EDT	0	0	0
May 6, 11:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, New Westminster, Langley, Pitt Meadows, Port Coquitlam, Aberdeen, and Maple Ridge.

City	Problem Type	Report Time
Surrey	Wi-fi	17 hours ago
Surrey	Internet	19 hours ago
Surrey	Internet	20 hours ago
Surrey	Internet	22 hours ago
Surrey	Internet	2 days ago
Surrey	Wi-fi	2 days ago

Nearby cities with recent reports

Surrey

11 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 5 minutes ago from Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
Heist (@TheHeistMonkey) reported 7 minutes ago from Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
Katrina Albert (@katrina_albert) reported 8 minutes ago from Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 10 minutes ago from Port Coquitlam, British Columbia
@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.
Steven Lee (@steveleenow) reported 10 minutes ago from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
Steve Tripp (@StevenCTripp) reported 14 minutes ago from Surrey, British Columbia
@Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.
Muji (@AHMED__1095) reported 15 minutes ago from Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
Don Hoglund (@randomdh) reported 16 minutes ago from Surrey, British Columbia
Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
IndoHoops Canada (@IndoHoops) reported 18 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
Heist (@TheHeistMonkey) reported 23 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
RitchWorld (@RitchWorld) reported 23 minutes ago from New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
Sonny Sahi (@SSAHI80) reported 33 minutes ago from Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
Stephanie 🍁 (@MyrtleCypress55) reported 33 minutes ago from Langley, British Columbia
@Shawhelp Langley City just went down too! Any eta on when this will be back online?
Ursula Maxwell-Lewis (@YouTravel) reported 38 minutes ago from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 39 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
Ashley Burr (@AshleyBurr_) reported 40 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
RitchWorld (@RitchWorld) reported 44 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Johnson (@Schmidt_show) reported 45 minutes ago from Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
TylerG (@ItsTylerG_) reported 47 minutes ago from Surrey, British Columbia
@Shawhelp I can’t find my 5G network, it’s disappeared!!
Andrew Christopher (@ACmusic_10) reported 58 minutes ago from Surrey, British Columbia
@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jenn (@jskapin) reported 3 minutes ago
@Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.
Guy_Barnabe (@GuyBarnabe) reported 4 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Roselle E (@RoselleE14) reported 5 minutes ago
@Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent
Rick Alsop (@RickAlsop) reported 5 minutes ago
@Shawhelp Yes still issues as its not working
Eden☦️ (@eden14900) reported 8 minutes ago
@Shawhelp Outage issues in north haven
Roger Wild (@rojwild) reported 13 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
Ugabug (@MaryPChipman) reported 17 minutes ago
@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
nobody.hky (@nobodyhky) reported 22 minutes ago
Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
Jonathan Mason (@masonstcc) reported 23 minutes ago
@shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.
It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 23 minutes ago
Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers