Shaw outages and service status in Langley, British Columbia

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Langley, New Westminster, Pitt Meadows, Port Coquitlam, Aberdeen, and Maple Ridge.

City	Problem Type	Report Time
Surrey	Internet	3 hours ago
Surrey	Wi-fi	8 hours ago
Langley	Total Blackout	13 hours ago
Surrey	TV	14 hours ago
Surrey	TV	15 hours ago
Surrey	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

• 
  Gatthew Mriffeth (@mattgriffeth) reported 0 seconds ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 3 minutes ago from Surrey, British Columbia

  @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

• 
  Doug Corbett (@corbettdoug) reported 5 minutes ago from Port Coquitlam, British Columbia

  @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  Steven Lee (@steveleenow) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp internet and cable are down in Surrey, British Columbia.

• 
  Katrina Albert (@katrina_albert) reported 21 minutes ago from Langley, British Columbia

  @Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.

• 
  Travis Hill (@triple_aardvark) reported 21 minutes ago from Surrey, British Columbia

  @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

• 
  Roland van Kaauwen (@DaddyR69) reported 30 minutes ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Chad Rissanen (@chadrissanen) reported 30 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Taylor Nicole Walker (@iStayTaylored8) reported 33 minutes ago from Surrey, British Columbia

  Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑

• 
  Tyler, The Creator (@ItsTylerG_) reported 34 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  ⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 41 minutes ago from Surrey, British Columbia

  @Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

• 
  Jas bindra (@officialMrJasB) reported 47 minutes ago from Surrey, British Columbia

  @Shawhelp Internet down at my store in Surrey Bc, helpline i can call?

• 
  Rosario (@DekeyPetey40) reported 47 minutes ago from Port Coquitlam, British Columbia

  Hey @Shawhelp is internet down in poco?

• 
  Johnson (@Schmidt_show) reported 47 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Cheryl B. 🇨🇦 (@CherylPrior1) reported 48 minutes ago from Langley, British Columbia

  @Shawhelp Why is cable down in Langley?

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 54 minutes ago from Surrey, British Columbia

  @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

• 
  Robyn ⸸ Graves (@satanic__panic) reported 55 minutes ago from Surrey, British Columbia

  @Shawhelp Surrey wifi seems to be completely down just heads up

• 
  Steve Tripp (@StevenCTripp) reported 58 minutes ago from Surrey, British Columbia

  @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

• 
  Steve Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 60 minutes ago from Surrey, British Columbia

  @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 3 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Siatoro (@Siatoro) reported 5 minutes ago

  @Shawhelp Shaw email servers down? Webmail works but no email received on PC, Android, iPhone. Error saying server issues, password issues, etc.

• 
  Release the files (@BlackBlazeE) reported 6 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Guy_Barnabe (@GuyBarnabe) reported 9 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Jenn (@jskapin) reported 14 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  axishairsalons.com (@axishairsalons) reported 17 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  RogersHelps (@RogersHelps) reported 19 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  Mr. C (@Me_Caramidaru) reported 19 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Arnold K (Taylor's Version) (@aroc88) reported 21 minutes ago

  @Shawhelp Nothing has been updated since 1248pm. This sucks.