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Shaw

Shaw Outage Report in Langley, British Columbia

Why is my Shaw service not working?

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The latest reports from users having issues in Langley come from postal codes V2Y and V3A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Port Coquitlam, Aberdeen, Maple Ridge, Langley, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Internet 3 hours ago
Port Coquitlam E-mail 3 days ago
Surrey Internet 3 days ago
Surrey Internet 4 days ago
Aberdeen Internet 6 days ago
Surrey Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • stevendrowe
    Steven Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

  • CptManYak
    America's ass (@CptManYak) reported from Surrey, British Columbia

    @ShawInfo fix ya damn internet thanks

  • SSAHI80
    Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • mattgriffeth
    Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • Schmidt_show
    Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. Iโ€™m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. Weโ€™ve had nothing but troubles w/ wifi, cable and billing.

  • ravikanji
    RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Donโ€™t pretend you are overbusy.

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your companyโ€™s ability to provide me the service that I want.

  • iStayTaylored8
    Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo โ€œ25-30 minute wait timeโ€ my ass...been on hold for over an hour ๐Ÿ˜‘๐Ÿ˜‘๐Ÿ˜‘

  • IndoHoops
    IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Canโ€™t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • patricklabelle7
    Pattycakes๐Ÿฐ (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.๐Ÿ‘ฟ๐Ÿคฌ

  • PocoPipe
    Rob Menzies (@PocoPipe) reported from Port Coquitlam, British Columbia

    @Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • stevendrowe
    Steven Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I donโ€™t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • ItsTylerG_
    TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I canโ€™t find my 5G network, itโ€™s disappeared!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MukulDave5
    FijiInATeaPot (@MukulDave5) reported

    @Shawhelp is there an outage in Metchosin BC? The internet has been very slow all evening and has completely stopped working now. Reset the router a couple times already.

  • KianascottKiana
    Kiana (@KianascottKiana) reported

    @Shawhelp @Bwalker1393 Is there an outage with wifi for east Kildonan area im Connected with out wifi and reset the router 2 times

  • mreillyvp
    mmmmmeee (@mreillyvp) reported

    @Shawhelp ph # was ported to bell this morning as customer service required both myself and my son to be present in the store to transfer ownership across

  • My_Solo_Life
    David (@My_Solo_Life) reported

    @ShawInfo I just called your 1-888 number for info, pricing on just tv. I was looking on your website for at least 10-15 mins, couldn't find the info i was looking for only bundle prices. So I called. The person I talked to wasn't much help. Then she hung up on me.

  • VancouverMuggle
    K.C. (@VancouverMuggle) reported

    @Shawhelp Can you please update the outage status? Internet got cut while I was taking a web class, but no outage listed on the Shaw webpage

  • PaulAceFontaine
    Paul Fontaine (@PaulAceFontaine) reported

    Get thisโ€ฆ I tried to call @ShawInfo to cancel Paul JRโ€™s internet because he wonโ€™t be moving back to his apartment. They want a $300 cancellation fee and his past due balance of $117 paid or theyโ€™ll continue to bill him the full amount of $115/mth for a service he canโ€™t use

  • petriedish
    Petra Leinemann (@petriedish) reported

    @Shawhelp Any idea why upstairs HDPVR isn't receiving Knowledge Network (channel 10 in our area), but downstairs PVR is receiving it just fine? Tried refreshing channel listings already through the app, but it didn't fix the issue.

  • danszabo
    Dan Szabo (@danszabo) reported

    .@TELUSsupport.. You were supposed to show up between 8am - 5pm (bad enough for that time range) for a service hookup but YOU DIDN'T SHOW!! Hey @Shawhelp you busy on Tues?

  • TMHellard
    Tyler (@TMHellard) reported

    @Shawhelp is there an outage in Silver springs in calgary

  • DoubleDickie
    Richard Richards (@DoubleDickie) reported

    @Shawhelp Sent from my Telus phone data because the WiFi is so bad I can't send a tweet