Shaw Outage Report in Langley, British Columbia
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The latest reports from users having issues in Langley come from postal codes V2Y and V3A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Surrey, Maple Ridge, Langley, Port Coquitlam, Pitt Meadows and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Surrey |
TV | |
| Maple Ridge |
Internet | |
| Surrey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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Sonny Sahi
(@SSAHI80) reported
from
Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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IndoHoops Canada
(@IndoHoops) reported
from
Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Borg
(@moneypennymb) reported
FINALLY got a new remote from @Shawhelp as the original was faulty from Day 1, yet the problem remains. Clearly, it was never the remote. Do I I feel like sitting on the phone with techs that had NO IDEA how to fix it before? New normal=junk service. Guess I’ll google this crap.
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Dan St. Pierre
(@stpierredan) reported
@divabarbieyyc @ShawInfo Well, now it’s a race. Who gets here first: Telus to install new service or Shaw’s technician. Bet I can get Telus here tomorrow for an install.
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Blaine Eh? 🇨🇦
(@Viking60) reported
@Shawhelp Tried online support to move service. Didn’t happen on the day promised. Technician to come 2 days after. He canceled due to Covid in his world. Said he’d get someone else. Now it’s Monday afternoon before someone else comes. Not happy.
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sandwich pope 🥪😷
(@SandwichPope) reported
Shaw is down in #yeg north east again. Don't believe @shawhelp's websitem
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Andrew Simpson
(@ASimpsonWPG) reported
TV and internet went out last night. @Shawhelp couldn't help so are sending a technician THURSDAY. work from home and school from home shot and Shaw can't send anyone for a week? Miserable service. But hey, they're going to give me $35 credit for my trouble!
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Jeffrey A. Richards
(@ToontownJuggalo) reported
@Shawhelp WrestleMania is April 10th & 11th (traditionally on the WWE Network). WWE Network no longer exists in USA, but still does in Canada & elsewhere globally. So I don't know WHO I'd contact to find this out. SHAW should really have a dedicated web page regarding similar issues.
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orthojake
(@saphzsaphz) reported
@mrskingle @Shawhelp Yeah I hear you. I just sle3nt 1.5 hours on the phone with an agent who gave me 99% dead air before telling me her shift was over so she was just going to send a tech(seriously)... I asked for a sup, and the supervisor told me its an issue on their end they are looking into.
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cindershadow
(@cindershad0w) reported
is anyone with @ShawInfo @Shawhelp in west #yeg having internet issues tonight???
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Jeffrey A. Richards
(@ToontownJuggalo) reported
@Shawhelp Is there a website or Twitter account where Shaw subscribers can inquire about channels and program availability? I've inquired through Shaw "Help" before, but y'all have proved yourselves uninformed about such topics.
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Patrick
(@downtownBotch) reported
@moneypennymb @Shawhelp Two remotes dojng the same thing: means the box is the problem. I’d get Shaw to send a tech so you don’t have to go wait any more