Shaw outages and service status in Langley, British Columbia
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Langley, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 1:30 PM EDT.
- Internet (47%)
- TV (25%)
- Wi-fi (19%)
- Total Blackout (8%)
The latest reports from users having issues in Langley come from postal codes V3A and V2Y .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Surrey, Langley, New Westminster, Pitt Meadows, Port Coquitlam, Aberdeen, and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey
|
TV | 9 hours ago |
|
Surrey
|
Internet | 1 day ago |
|
Surrey
|
Internet | 2 days ago |
|
Surrey
|
Wi-fi | 3 days ago |
|
Langley
|
Total Blackout | 3 days ago |
|
Surrey
|
TV | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Langley, British Columbia
Latest outage, problems and issue reports in Langley and nearby locations:
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Master P.Leπ¨π¦βοΈπ½ (@MasterXSY) reported from Port Coquitlam, British Columbia@ShawInfo internet not operating, problem???
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Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! π₯Ί
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Travis Hill (@triple_aardvark) reported from Surrey, British Columbia@Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.
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Steve Rowe π¬π§πͺπΊπ¨π¦ (@stevendrowe) reported from Surrey, British Columbia@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
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TylerG (@ItsTylerG_) reported from Surrey, British Columbia@Shawhelp I canβt find my 5G network, itβs disappeared!!
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amu (@Amu3188) reported from Surrey, British Columbia@Shawhelp We want to cancel our internet service. Can we do it online?
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Ben (@bguanzon) reported from Surrey, British Columbia@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Steve Rowe π¬π§π¨π¦π (@stevendrowe) reported from Surrey, British Columbia@Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.
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Heist (@TheHeistMonkey) reported from Surrey, British Columbia@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
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America's ass (@CptManYak) reported from Surrey, British Columbia@ShawInfo fix ya damn internet thanks
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Rob Menzies (@PocoPipe) reported from Port Coquitlam, British Columbia@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
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Steven Rowe π¬π§πͺπΊπ¨π¦π³οΈβπ (@stevendrowe) reported from Surrey, British Columbia@Shawhelp I donβt have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
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Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia@IanSeggie @Shawhelp I have the same package and no issues weird
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Don Hoglund (@randomdh) reported from Surrey, British ColumbiaTelus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help
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RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia@Shawhelp worst telephone support. You guys take more than an hour to talk. Donβt pretend you are overbusy.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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southpaw (@southpaws05) reported@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
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b βΎ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe Iβll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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Bella Bee ο£Ώ (@SmileyYYC) reported@Shawhelp internet down #NW
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bc_2025 (@bc_2025_vision) reported.@Shawhelp is #Shaw help gone ...
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b βΎ (@brandobrennan) reported@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point iβm about to dispute charges w my bank. Why is your customer service impossible to contact?
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Chris Sigurdson (@sigurdson_chris) reported@Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?
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Gerrit Heikamp (@gerrit_heikamp) reported@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.