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Shaw Outage Report in Langley, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Langley come from postal codes V2Y and V3A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Port Coquitlam, Surrey, Aberdeen, Maple Ridge, Langley, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Port Coquitlam E-mail 2 days ago
Surrey Internet 2 days ago
Surrey Internet 3 days ago
Aberdeen Internet 5 days ago
Surrey Internet 5 days ago
Surrey Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Langley, British Columbia

Latest outage, problems and issue reports in Langley and nearby locations:

  • stevendrowe
    Steven Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

  • katrina_albert
    Katrina Albert (@katrina_albert) reported from Langley, British Columbia

    @Shawhelp Iโ€™ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. Iโ€™m not a happy customer.

  • stevendrowe
    Steven Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp I donโ€™t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

  • ItsTylerG_
    TylerG (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp I canโ€™t find my 5G network, itโ€™s disappeared!!

  • Schmidt_show
    Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. Iโ€™m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. Weโ€™ve had nothing but troubles w/ wifi, cable and billing.

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ฆ๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Thanks. Internet is virtually down and cable is on but signal cuts out every 30 seconds, changing channels on its own like the ghost of my old Aunt Alice is torturing me.

  • SSAHI80
    Sonny Sahi (@SSAHI80) reported from Surrey, British Columbia

    @Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw

  • IndoHoops
    IndoHoops Canada (@IndoHoops) reported from Surrey, British Columbia

    Waiting for the day that @ShawInfo gets @NBATV on HD. Canโ€™t even watch League Pass games due to the dumb blackout rules. #AnnualTweet

  • patricklabelle7
    Pattycakes๐Ÿฐ (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.๐Ÿ‘ฟ๐Ÿคฌ

  • mattgriffeth
    Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • ravikanji
    RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Donโ€™t pretend you are overbusy.

  • iStayTaylored8
    Taylor Nicole Walker (@iStayTaylored8) reported from Surrey, British Columbia

    Damn @ShawInfo โ€œ25-30 minute wait timeโ€ my ass...been on hold for over an hour ๐Ÿ˜‘๐Ÿ˜‘๐Ÿ˜‘

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

  • CptManYak
    America's ass (@CptManYak) reported from Surrey, British Columbia

    @ShawInfo fix ya damn internet thanks

  • stevendrowe
    Steve Rowe ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ (@stevendrowe) reported from Surrey, British Columbia

    @Shawhelp services are down in Newton, Surrey yet again. Just at the time of month I have to do a lot of work. Sigh.

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • Zharphyn
    Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your companyโ€™s ability to provide me the service that I want.

  • DekeyPetey40
    Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • drksyder74
    Tony Brown (@drksyder74) reported

    @Shawhelp any service problems in Guildford area? Internet is working, but no tv...just sits and spins...

  • Thefonger77
    Thefonger77 (@Thefonger77) reported

    @Shawhelp is cable service an issue in the Silverado area in Calgary?

  • Shawhelp
    Shaw Help (@Shawhelp) reported

    @SHHGeo @ShawInfo Hi! If you're still having issues with this please send us a direct message over on @Shawhelp and we can get you connected with our tech support team! - T.O

  • SHHGeo
    P. (@SHHGeo) reported

    @ShawInfo It's not working. When I dial a number in Iran, it plays a music in the background instead of dial ring!

  • 5pinwinnipeg
    Jim Llewellyn (@5pinwinnipeg) reported

    @RaquelH_07 @Shawhelp Same problem here in Island lakes

  • theteapixie
    ๐ŸŒฌ ๐Ÿ˜ท shot up ๐Ÿ’™inexplicabiliTEA๐Ÿ’› (@theteapixie) reported

    @Shawhelp tv down, 6:45pm. Same thing happened last night. Not exactly a trend, but not necessarily a coincidence.

  • aftsmt
    Arian (@aftsmt) reported

    @ShawInfo Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families? @Rogers and @TELUS have already done that!

  • shrekwm
    Synistian Wraith (@shrekwm) reported

    @Shawhelp Ok shaw.. really what is going on in thompson with the internet??? 3 days same **** in an out all day then fine don't say you don't know it is obvious you have a hand in it

  • 30inchlacewig
    greg borrowed TEN THOWZAND DOLLERS? (@30inchlacewig) reported

    @ShawInfo stop playing with me cause why tf my internet slow and Iโ€™m here crying

  • philthyfilament
    Phil ใƒ•ใ‚ฃใƒซ (@philthyfilament) reported

    Shaw Business internet is down. @shawhelp wonโ€™t help because Iโ€™m business account. Their business supports phone hangs up on me while on hold. Iโ€™m screwed. Iโ€™m pissed.