Shaw Outage Report in Aldersyde, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aldersyde, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Aldersyde, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Internet | |
| High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| Okotoks |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aldersyde, Alberta
Latest outage, problems and issue reports in Aldersyde and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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LisaStyleGirl's Echo
(@lisastylgrlecho) reported
RT lisastylegirl "Hello @Shawhelp -- I am soooo frustrated with your technical people telling me they're not Mac experts! Half your customers use a Mac!!! Very disappointing. #gettingnoemail #gettingnohelp #help!"
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Craig Rushforth
(@crushforth) reported
@Shawhelp could you please investigate an outage in Airdrie, Alberta. Several people on our street just lost internet. Not the first time this has happened at this time on a Sunday
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Ann-Marie
(@amdacosta06) reported
@Shawhelp is internet service down in Maple Ridge? Cut out around noon today and hasn’t come back since
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Moe
(@moe_993) reported
@ShawInfo @Shawhelp I don’t think I have seen such incompetence in service from a company like yours. You mess up my internet and it stops working yesterday and you want to send someone to me on Wednesday! How am I supposed to work? It’s been 2 weeks with this issue happening!
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David 💜💛
(@haasman00) reported
@Shawhelp hey I sent you a dm asking if there is an outage in Raymond Alberta as my tv will not work
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Miss Anthrope
(@EnjoyedAlien) reported
@Shawhelp outage with cable & internet in Airdrie
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Michelle van der Merwe
(@michedits) reported
@ShawInfo Then why has my 79 yr old mother been left with no service, including her internet and phone, in a pandemic and the worst cold snap of the year, with no explanation?!? Four days and counting...🤯
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Lynzie Taylor
(@lynztay) reported
@Shawhelp Yes I called and they needed to send a technician which took 4 days and it’s still happening. He doesn’t know his account number and I can find it right now plus there’s a 2+ hour wait right now for technical support which I’m not waiting because last time they couldn’t help us
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caryn
(@carschick) reported
@ShawInfo i have been on hold for 1.5 hours for customer service now and that doesn't include earlier when you guy Germain hung up on us. Our internet is ****** and I need it fixed asap. Its been crap for months now.
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Brian Oakely
(@ageOfIdiocy) reported
Hour and a half to get the Internet going. @shawhelp is actually worse than Teksavvy and Primus combined. They simply refuse to provide a service that doesn't drop 20 -30 times a day. Seriously @Shawhelp How much money do you require to provide me a good connection?