Shaw Outage Report in Aldersyde, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aldersyde, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aldersyde, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Total Blackout | |
| Okotoks |
Internet | |
| High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| Okotoks |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aldersyde, Alberta
Latest outage, problems and issue reports in Aldersyde and nearby locations:
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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𝐌𝐚𝐥𝐜𝐨𝐥𝐦
(@malcolmert) reported
@Butlrr @SeanyeWest234 @Shawhelp id definitely rather buy one of those too instead of giving shaw another dime... having said that, if they say the modem covers up to 3K sqft, and it doesn't, I'm not willing to pay out of my pocket to fix that
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Ms.Jagger7
(@JustCallmeLogbi) reported
@ShawInfo whatever expansion you are into your business, customers don’t deserve to have NO working wifi and suffer. All our school are relying heavily on your service. How could you???????
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Art Unwound
(@ArtUnwound) reported
@malcolmert @Shawhelp It was a tp-link I picked up on Amazon. Nothing fancy. It's hardwired to the Shaw modem and has its own network name.
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Sean Warren
(@SeanyeWest234) reported
@malcolmert @Shawhelp Its true. I have shaw as well and same thing. I went and bought the Google wifi boosters and it solved the problem. That said, shouldn't cost $300 in equipment to make your wifi serviceable.
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Kevin Schellenberg
(@skates2010) reported
from
Squamish, British Columbia
@malcolmert @Shawhelp “Oh sorry, you never mentioned that you have walls in your house” 🙄
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j perdoo
(@jobetstein) reported
@nenshi with Covid causing everyone to work from home , how can we tolerate @Shawhelp taking 2 days to a week in order to restore an essential service !?
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Sean Butler
(@Butlrr) reported
@SeanyeWest234 @malcolmert @Shawhelp Not with Shaw, but I just bought a mesh router to solve this problem, which is funny considering the range Customer Service: are your devices within 3000 feet of your router? Me: I live in Vancouver, so you know let me put the phone down and check... [semi-audible laugh-crying]
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Sean Butler
(@Butlrr) reported
@malcolmert @SeanyeWest234 @Shawhelp Customer Service: We at Shaw appreciate your conviction. We have another option. Have you tried visiting all your neighbours and saying “Internet, don’t”?
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.
(@bialia) reported
Hey @shawhelp your tech support just told me having to restart my router 7 times in less than a month is normal
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Jeff Meier
(@meier_j) reported
@Shawhelp Are there currently any known issues in Red Deer west? We have a client who is offline