Shaw

Shaw Outage Report in Aldersyde, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Aldersyde, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Aldersyde, Alberta 02/08/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Aldersyde, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Aldersyde, Alberta

Latest outage, problems and issue reports in Aldersyde and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsayAlberta Lindsay (@LindsayAlberta) reported

    @Shawhelp hi! Looks like an outage in West St Paul, MB. Any ETA? Will send DM

  • twitreeve 4 Peace (@twitreeve) reported

    @Shawhelp Get to work. Answer your phone. @Shawhelp does not help. Complaint? @CRTCeng crtccan help

  • always_vote always vote (@always_vote) reported

    So @Shawhelp: can you trace last incoming call to my landline and launch investigation with RCMP about this scamming number that is committing crimes across Canada or will I have to fill in a complaint form? I mean, if @rcmpgrc can get my deets can't you give these deets to them?

  • MannyChehil ConfusedCDN 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported

    Shaw is down again! Shaw went down at April 6, 2022 at 10:35PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

  • twitreeve 4 Peace (@twitreeve) reported

    @brettdrc Support is non-existent, by design. They bundle mobile, home phone and internet. Billing is confusing, and inaccurate. Thwy refuse to help, in writing, even regards life safety, Beware @Shawhelp

  • twitreeve 4 Peace (@twitreeve) reported

    @Shawhelp Shaw: You are uncaring, innefective, non-problem solving, and corrupt.

  • samodb1 Slingin Sammy (@samodb1) reported

    @Shawhelp @Corey_M_J I am in the same situation and area. This has affected my ability to work. Still waiting in excess of 5 hours now for ETA/indication of what the issue is...c'mon man

  • andrewjsb Andrew B (@andrewjsb) reported

    @Shawhelp Hey!!! Our tech person that came today left and we can’t find him! We have no internet and our business can’t process transactions. Help! On hold again!

  • bootman20 Matt Martens (@bootman20) reported

    @Shawhelp Outage in postal code R3A 1S5 in Winnipeg

  • 2016humanrace unicorns (@2016humanrace) reported

    @Shawhelp webmail undeliverable messages to sender of emails need a fix