Shaw Outage Report in Aldersyde, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Aldersyde, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (17%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Aldersyde, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks and High River.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Internet | |
| High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| Okotoks |
TV | |
| High River |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Aldersyde, Alberta
Latest outage, problems and issue reports in Aldersyde and nearby locations:
-
Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
-
Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
-
Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
-
Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
-
Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Sara 🇨🇦
(@SaraSundaysara) reported
@ShawInfo can I get a bill sent to me? Over the last two weeks I’ve been on hold for over 8 hours and no one can open my account so I can see a bill. It’s been three months and I’ve never received one bill. Just emails demanding payment. I want to see a bill! Please do something!
-
Maysy Man 🇨🇦
(@MaysyMan) reported
@Shawhelp there seems to be an internet service disruption in the Blackburn area of Edmonton’s, Alberta. Are technicians aware and looking into the issue?
-
blazed383
(@blazed383) reported
@Shawhelp No thanks. I’ve called Telus. Switching should solve my issues that you haven’t fixed since March
-
Alex Wiebe
(@ehud42) reported
@Shawhelp What is current ETA for customer support? Been on hold for a while now.
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Teri Kerr
(@teriterikerr) reported
@ShawInfo I have no idea how you stay in business! I’ve been on hold now for over 30 minutes waiting for an agent to upgrade my internet and nobody is answering the “live chat”. Tough to stay loyal when your coverage AND service both suck!
-
Uncle Ron
(@Uncle_Ron91) reported
@Shawhelp @ShawInfo 's chat support on the website has to be the worst think I've ever experienced. Requested to restart modem, asked if it'll auto reconnect to us, they reply yes. Come back and agent closed conversation. Open with new agent, ask if he can read the previous convo
-
Purgy
(@The_Purgy) reported
Hey @Shawhelp , your upload rate constantly dipping to 0 is making my career as a streamer really, REALLY difficult. We have replaced modems, cables, routers, everything. Whatever the issue is, it is between here and @Twitch , and I'd really love if you'd fix it. Please?
-
Bjorn Richt
(@BjornRicht) reported
@Shawhelp Is there an outage in Central Saanich??
-
sophhh
(@sophhhjamal) reported
@ShawInfo @Shawhelp can you explain why when I request a call back , I get put back on hold for 20 mins??? This is ridiculous. Need business help and have no patience for this **** service / wifi.