Shaw outages and service status in Aldersyde, Alberta
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- Shaw generated 0 outage signals in the last 24 hours around Aldersyde, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Aldersyde, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Aldersyde, Alberta
Latest outage, problems and issue reports in Aldersyde and nearby locations:
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Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, AlbertaWhere is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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๐ ๐ธ๐ผ๐พ๐ฝ (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp I'll pass, have no faith in support at all.
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Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Simon (@SighmanCanada) reported from Okotoks, AlbertaI remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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๐ ๐ธ๐ผ๐พ๐ฝ (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Joe Mojo (@Mojo_Beatz) reported from Okotoks, AlbertaWhoever it is @TSN_Sports @Shawhelp fix this ****!
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Simon (@SighmanCanada) reported from Okotoks, Alberta@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
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Bonnie Lee (@stitchlady) reported@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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OC_2030 (@oc_2030_vision) reported@Shawhelp No. It looks like someone found the issue when they came back to work on Monday โฆ next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy โฆ
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, itโs Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costcoโs internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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Summer (@snowyday15) reported@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
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Deborah Pineda (@pineda_deborah) reported@Shawhelp is the Abbeydale area having internet issues? My internet is super slow ๐ฅน๐ฅน๐ฅน
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Ugabug (@MaryPChipman) reported@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.
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Tomnado (@Tomuhthy) reported@Shawhelp is there a reason why the internet is not working in the north Burnaby area