Shaw

Shaw Outage Report in Aldersyde, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Aldersyde, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Aldersyde, Alberta 03/28/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldersyde, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Aldersyde, Alberta

Latest outage, problems and issue reports in Aldersyde and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wesleydx9 dw (@wesleydx9) reported

    @ShawInfo are your apps and website down? I can’t sign in to pay my bill 😫

  • btozzz222 Bill Tozer (@btozzz222) reported

    @Shawhelp I’m paying for NHL center ice to watch Oilers vs Leafs tonight while In Vancouver BC, and it’s not on 625. Please fix asap

  • megandjakesmom mom (@megandjakesmom) reported

    @Shawhelp Yes I sent one with no reply… please explain if I pay for a service and it is not provided what do I do next

  • chyl0525 ユリコ (@chyl0525) reported

    @Shawhelp @brad22768135 There is outage in Delta. I confirmed it with a tech rep via chat this morning. No time given when it will be fixed.

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp I had a very bad experience with your unprofessional customer service, and you charge me $350 cancelation fee even though the problem from you guys you did not give me the service you promised to give.

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    And now they’ve got me on constant reboot. It’s almost as if they’re doing it maliciously because @ShawInfo knows that they’ve finally lost me as a customer.

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp So if you didn't give me the service that in the two years contract how come you charged me $350 cancelation fee 🤔

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @Shawhelp. Internet, TV and Phone have been offline for more than 8 hours in the London Road area of Lethbridge. Restarted modem more than once and nothing. Please help.

  • davinderchahall Daveadelphia (@davinderchahall) reported

    @Shawhelp No one has come and I’ve been told by Jesse from your team that I should connect with technical support. I just want someone to come and fix a down cable which is still a hazard it’s still on the sidewalk and kids are walking by

  • NafisaHamzay Nafisa (@NafisaHamzay) reported

    @Shawhelp Will restart after office hours to avoid disruption however slow!