Shaw Outage Report in Aldersyde, Alberta

Problems in the last 24 hours in Aldersyde, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Aldersyde, Alberta

Latest outage, problems and issue reports in Aldersyde and nearby locations:

• 
  Joe Mojo (@Mojo_Beatz) reported 4 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

• 
  Simon (@SighmanCanada) reported 9 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Mike OConnor (@WineGuyMike55) reported 14 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 20 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Simon (@SighmanCanada) reported 21 minutes ago from Okotoks, Alberta

  @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 25 minutes ago from Okotoks, Alberta

  @Shawhelp I'll pass, have no faith in support at all.

• 
  Ryan Sutton (@skistrongryan) reported 33 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Simon (@SighmanCanada) reported 45 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel K. Riggs (@rachelkriggs) reported 11 minutes ago

  @Shawhelp Also, the first customer service rep I spoke with initially said she could upgrade me for less money than the plan listed on your website... but then couldn't, at the last minute, after I agreed to upgrade (at the lower cost).

• 
  Rachel K. Riggs (@rachelkriggs) reported 11 minutes ago

  @Shawhelp This is a joke. Terrible service. I called to give YOU more money and now I’m being told I will have NO INTERNET FOR A WEEK. Not okay. You need to fix what you broke.

• 
  Rachel K. Riggs (@rachelkriggs) reported 11 minutes ago

  @Shawhelp Also, the first customer service rep I spoke with initially said she could upgrade me for less money than the plan listed on your website... but then couldn't, at the last minute, after I agreed to upgrade (at the lower cost).

• 
  Rachel K. Riggs (@rachelkriggs) reported 15 minutes ago

  @Shawhelp This is a joke. Terrible service. I called to give YOU more money and now I’m being told I will have NO INTERNET FOR A WEEK. Not okay. You need to fix what you broke.

• 
  Ian Foss (@IanGFoss) reported 16 minutes ago

  @Shawhelp I did that before I asked here… I can tell you my share internet is not working.

• 
  Rachel K. Riggs (@rachelkriggs) reported 18 minutes ago

  @Shawhelp Terrible service. Wish I could get actual Fibre from @TELUS .

• 
  Taylor Austin (@TaylorAustinC) reported 22 minutes ago

  Ugh my internet has been out all day, would be nice to stream. What's happening with the service in #YEG East end @Shawhelp No internet, cable and phone.

• 
  K (@mr_pegger) reported 29 minutes ago

  @Shawhelp Is there any way to set up a guest network on the Bluecurve modems?

• 
  Andrew (@andrew00654110) reported 31 minutes ago

  @Shawhelp The chat function is not working on the app, and the CS line just hangs up

• 
  Becky (@BecksinCal) reported 32 minutes ago

  @Shawhelp our services just went down in Citadel, Calgary. I see there’s been issues in Edgemont. Would this suddenly impact us now too?