Shaw

Shaw Outage Report in Aldersyde, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Aldersyde, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Aldersyde, Alberta 03/17/2026 23:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aldersyde, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Aldersyde, Alberta

Latest outage, problems and issue reports in Aldersyde and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp when I told them my problem has been not resolved for 6 months, they said not our problem you have to pay, they don't give a sh, and they don't care about the customer. Don't go with them telus is the best.

  • MatthewLiPiano Matthew Ming Li (@MatthewLiPiano) reported

    @Shawhelp Internet is down in Richmond…is this a known issue?

  • kierankobitz Kieran Kobitz (@kierankobitz) reported

    @Shawhelp Is there something wrong with the signal from CTV Saskatoon? For at least a month, the picture has been freezing and pixelating, and the audio cuts out when that happens. It's nearly impossible to watch some days.

  • evilfishyx Lila Roth (@evilfishyx) reported

    @Shawhelp is the internet still down in Ne calgary

  • LucaFilipozzi Luca Filipozzi (@LucaFilipozzi) reported

    Would be appropriate for @Shawhelp to post whether CPE are vulnerable to log4j issue. BRT doesn’t have an answer, yet. I’d have thought the seriousness of this issue would have resulted in expeditious identification and resolution.

  • Deprio12 Gregory Arnold (@Deprio12) reported

    @ShawInfo When did you give up on customer service?

  • rico11287797 rico (@rico11287797) reported

    @Shawhelp Hello, is service down around Hastings Sunrise area? My internet was down last night around 9:30 pm and no service this morning either

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp I had a very bad experience with your unprofessional customer service, and you charge me $350 cancelation fee even though the problem from you guys you did not give me the service you promised to give.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Thanks fr your reply, but I've had to go all the way to the CRTC because, during an earlier sim sub issue, Shaw support _lied_ to me all the way up to management and told me sim sub wasn't Shaw's responsibility. I'm not going down that whole again.

  • TheLeathal13 Snack_Bites_Pete (@TheLeathal13) reported

    @TatumLee19 I’m glad it is. My cable and internet just crapped out. @ShawInfo was no help so I had to find an alternative solution.