Shaw

Shaw Outage Report in Aldersyde, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Aldersyde, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Aldersyde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Aldersyde, Alberta 02/21/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Aldersyde, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Aldersyde, Alberta

Latest outage, problems and issue reports in Aldersyde and nearby locations:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JRai J.Rai (@JRai) reported

    @Shawhelp Is there somewhere to keep on top of this network-noise issue in North Vancouver

  • JamesArchambea2 James Archambeault (@JamesArchambea2) reported

    @Shawhelp my internet is down again frustrated

  • Allausia Rosann Campbell (@Allausia) reported

    @Shawhelp Are there known issues/outages in Red Deer?

  • Cruisefan19 John (@Cruisefan19) reported

    Don't let @ShawCanada fool you. Once you have signed a contract it doesn't matter to them how long you have #nointernet. @Shawhelp promises the world but can't deliver. Tech can't fix the problem so you go to the back of the line for another appointment. #brokenpromises.

  • esherravenfire Esher RavenFire (@esherravenfire) reported

    @Shawhelp Hey guys, for the past couple days my email to my shaw email address is SUPER slow showing up. Yesterday it took 20 minutes for an Amazon 2factor email to show up. And today, I'm waiting on Slack's login email. Something happening with your mail servers?

  • MaryKatharine MaryKatharine 🇨🇦 🙏 😷 (@MaryKatharine) reported

    @ShawInfo Shaw cable went out, again. The mobile service is horrible. After almost 30 years, I think I have to switch to Telus. I'm sick and tired of pulling out furniture and resetting, and resetting.

  • timmysaddict428 Danielle (@timmysaddict428) reported

    @bigmornings @Shawhelp Shaw has been ok for me but I lose all cell service constantly the entire north east quarter of the city seems to have no service lol

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp @ShawInfo can't get their #internet to work reliably. 14 days and nothing. techs come and can't fix the problem so I need another appointment. Don't let this be you. Look elsewhere for a quality service

  • Cruisefan19 John (@Cruisefan19) reported

    Looking for an #internet provider. Please think again if you are looking @ShawInfo @Shawhelp. I'm a 20 year customer and have had no internet for 10 days with no end in sight. #poorcustomerservice doesn't think it's a priority to get it fixed. Please look for a #reliable option.

  • marchdragon11 March-ing @ VF (@marchdragon11) reported

    Hey @Shawhelp. Your website is horrible and I currently have no internet in downtown Victoria. What gives?