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Shaw Outage in Municipal District of Foothills No. 31, Alberta

Some problems detected at Shaw

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in Municipal District of Foothills No. 31 and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in Municipal District of Foothills No. 31, Alberta 10/15/2021 19:25

October 15: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems:

  • Internet 61.13% Internet
  • TV 17.10% TV
  • Wi-fi 9.69% Wi-fi
  • Total Blackout 5.32% Total Blackout
  • E-mail 4.87% E-mail
  • Phone 1.89% Phone

Shaw Outage Map Near Municipal District of Foothills No. 31, Alberta

The most recent outage reports and issues originated from High River and Okotoks.

CanadaHigh River TV
CanadaOkotoks TV
CanadaOkotoks E-mail
CanadaOkotoks Phone
CanadaOkotoks Phone
CanadaOkotoks Phone

Shaw in Municipal District of Foothills No. 31, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:
  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • NovyDhillon Novy Dhillon (@NovyDhillon) reported

    @Shawhelp is there an issue with internet in Port Moody BC? Network has been slow all day and now is completely down.

  • MelanieMcIntosh MelanieMcIntosh (@MelanieMcIntosh) reported

    @Shawhelp Is there a service outage in Eaat Vancouver? Not posted on your website but my daughter is messaging me that our internet is down.

  • reidgm reidgm (@reidgm) reported

    @Shawhelp I was on a call to Shaw for an hour yesterday and the issue couldn’t be resolved. A technician came today and said that VOD was out but he would let us know when it was back up and running.

  • FVine Frederick Vine (@FVine) reported

    @brittvine @ShawInfo I am very disappointed @Shawhelp would treat you this way rather than provide the technical support you were wanting to fix their issue!

  • brittvine Brittany (@brittvine) reported

    BEST PART after repairing the malfunctioning hardware causing our intermittent wifi issues (Shaw’s problem, not mine!) the @ShawInfo tech misdiagnosed our Ethernet issue. I graciously offered him coaching.

  • brittvine Brittany (@brittvine) reported

    I’m not sure who needs coaching to connect to wifi, but want to bet that one of these things influenced my perceived credibility in the eyes of @shawinfo technicians and customer service agents?

  • brittvine Brittany (@brittvine) reported

    I have a few thoughts after spending 2 weeks trying to convince @shawinfo there was an issue with my company’s internet. But first, please note that when Shaw finally agreed to send a technician it was to offer me COACHING SUPPORT to get connected. #womeninbusiness #Canada #yyc

  • 5thNRG Sweet Sher | شیرین (@5thNRG) reported

    @shawhelp also a Surrey resident having issues with internet access. My roommate and I both WFH this is no good.

  • vwmannn Victeur Würstmann🇧🇷🇨🇦 (@vwmannn) reported

    I still don't know how Telus is still in business. I ordered their services 2 weeks ago and nothing was done. NOTHING. I ordered Shaw internet YESTERDAY and TODAY (it just arrived!), it is in my hands! @ShawInfo 10x0 @TELUS Shaw has better customer service and are more efficient!

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp hi. I am from Surrey, Cloverdale, BC. We have service interruptions for bother TV and Internet. Is there any of who could help?