Shaw service status in Municipal District of Foothills No. 31, Alberta

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

• 
  Ryan Sutton (@skistrongryan) reported 2 minutes ago from Municipal District of Foothills No. 31, Alberta

  @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

• 
  Simon (@SighmanCanada) reported 7 minutes ago from Okotoks, Alberta

  @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

• 
  🅂🄸🄼🄾🄽 (@SighmanCanada) reported 17 minutes ago from Okotoks, Alberta

  @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

• 
  Mike OConnor (@WineGuyMike55) reported 32 minutes ago from Municipal District of Foothills No. 31, Alberta

  Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

• 
  Simon (@SighmanCanada) reported 48 minutes ago from Okotoks, Alberta

  I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

• 
  Joe Mojo (@Mojo_Beatz) reported 54 minutes ago from Okotoks, Alberta

  Whoever it is @TSN_Sports @Shawhelp fix this ****!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Sharma (@AmitSha24845591) reported 3 minutes ago

  @Shawhelp It is still not working. Any ETA on when this will be restored?

• 
  Ian Seggie 🅙 (@IanSeggie) reported 3 minutes ago

  @im_andrewtodd @ShawInfo @Shawhelp Wicked, sorry to hear that. I will say Telus provides a more stable service. I'm going down a few notches in speed and other services just because you can RELY on them. Shaw is like that hemorrhoid that won't go away. I've had enough.

• 
  Reanna (@D3vilqueen) reported 5 minutes ago

  @Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.

• 
  Wendy (@WendyMatthes) reported 7 minutes ago

  @Shawhelp 😥i need assistance and no one is answering. How do I DM? Send a tech to fix my issues please.

• 
  WonderSteve (@TheFallingStar) reported 14 minutes ago

  @Shawhelp @GillRaghbir We need to know if service will be restored before tomorrow 6AM

• 
  A Zee (@AZee0509) reported 15 minutes ago

  @BigOilerFan @GlobalCalgary @Shawhelp hahaha...mine too. Saved me from being the self-serve tekkie on the dreaded help call...LOL Makes me crazy.

• 
  Anita Thompson (she/her) (@ltniita) reported 16 minutes ago

  @TheDarrenK @Shawhelp TSN with the IIHF game is fine so far. If any channel has problems for us at any point (doesn’t matter if there’s bad weather here in Abbotsford or not) there’s a 90% chance it’s on Global.

• 
  Linda Dewitt (@Lindadewitt2009) reported 17 minutes ago

  @Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.

• 
  Andrew (@im_andrewtodd) reported 18 minutes ago

  @IanSeggie @ShawInfo @Shawhelp So glad I kept Telus mobility as my phone provider. Imagine all the people on their mobile service that are SOL again.

• 
  Amit Sharma (@AmitSha24845591) reported 21 minutes ago

  @Shawhelp can you please provide help on ETA for outage in surrey Guildford area. It is nearly 24 hours now and there is no resolution yet.