Shaw

Shaw Outage Report in Municipal District of Foothills No. 31, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Municipal District of Foothills No. 31, Alberta 03/31/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Municipal District of Foothills No. 31, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp I'll pass, have no faith in support at all.

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp You guys are the least transparent company there is. No ETA no mention of why Hope still has no wifi. Drs office is closed because of your crap services. Such a joke. We are going to be with out anything for a good 2 weeks I bet. Useless

  • Dascarymonsta jake verrecchia (@Dascarymonsta) reported

    @Shawhelp Still nothing for the hope bc outage since the 14th. Are they even working on it?

  • chrisbruce99 Chris Bruce (@chrisbruce99) reported

    @Shawhelp Yes, still not working.

  • Noosiekins Vanessa (@Noosiekins) reported

    hey @Shawhelp is webmail down?

  • nolswong noL TriggeR (@nolswong) reported

    @Shawhelp ur service is literal dog **** i hate u

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Hope you guys compensate our bills for this. Hope you decide to improve your infrastructure. One line goes down we all go down. Done with Shaw idc what kind of storm hit us. I also hope you sent more ppl out. There is 1 guy for shaw in Hope. I bet you didn't.

  • OrderoftheAtom ImNotCrazy (@OrderoftheAtom) reported

    @Shawhelp I had trouble with my underground cable line according to the 3 techs that were here last week. They told me it would take time to get the line replaced, but today I notice someone has painted orange lines on my lawn. How can I tell if this is Shaw doing replacement?

  • Noosiekins Vanessa (@Noosiekins) reported

    @fotogtom @ShawInfo Tech support is always useless... I knowhwo to cycle through their steps only to spend hours on the phone or online chat with them for them to tell me they have logged it.

  • FreddyKreugs Freddy Kreuger (@FreddyKreugs) reported

    @Vhexxed @Shawhelp Im having trouble with my internet too and it's the first time it happened as well. What's your modem look like? Did the usual light changed color or no light at all?

  • sk2bc67 Randy Forbes (@sk2bc67) reported

    @Shawhelp hey guys. I am on holidays in Mexico and yesterday my email went down. Doesn’t seem to like the password I have tried…but I am pretty sure it is the one I use?