Shaw

Shaw Outage Report in Municipal District of Foothills No. 31, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Municipal District of Foothills No. 31, Alberta 11/29/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Municipal District of Foothills No. 31, Alberta

The most recent Shaw outage reports came from the following cities: High River and Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV
CanadaHigh River Internet
CanadaHigh River Internet
CanadaOkotoks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CalgaryShane Shane Westcott (@CalgaryShane) reported

    @Shawhelp @MusashiGauss Are you sure Shaw is doing everything they can? The outage not acknowledged until 5 hours after it began, the updates have been sporadic and repeat that 'technicians are onsite' (how is it an update if they were onsite before?), and after 27 hours there is still no ETA

  • ChrisNarduzzi Chris Narduzzi 🐶 (@ChrisNarduzzi) reported

    @Shawhelp I'm guessing no one is around to address the internet/TV issues I'm having. Neither are working. Is there an outage in the area?

  • SkylarRadzion sky (@SkylarRadzion) reported

    @Shawhelp why is every part of BC fixed BUT Burnaby with no updates since 5:40 this morning???? I’ve had no wifi for almost three days. BC hydro says there are no outages in Burnaby. Please fix this.

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp Any follow up as to what happened? I paid for a service that I didn’t completely receive.

  • Andiejoan andra frank (@Andiejoan) reported

    @UkraizyCanadian @Shawhelp @ShawInfo I gave up on the box after multiple problems and hours on the phone. If u can just stream u might lose some stations but it is worth not having the hassle.

  • Meatbunman Jordan (@Meatbunman) reported

    @Shawhelp I've tried your support team. They didn't help and said there was nothing wrong. The only "troubleshooting" step was them asking me to restart me router. But that won't work, because as you can see by the 1170 Mbps there is nothing wrong with my speed on the VPN.

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp Like I said your service people are great. They can’t overcome weak management unfortunately. Their hands are tied.

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp Christie Park outage thats been going on since yesterday. Your outage page has the details. Very disappointing its been so long.

  • PaulDav63310586 Paul Davies (@PaulDav63310586) reported

    @Shawhelp Leaving so many without service is not right

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.