Shaw

Shaw Outage Report in Municipal District of Foothills No. 31, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Municipal District of Foothills No. 31, Alberta 02/16/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Municipal District of Foothills No. 31, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • purinator Tarun puri (@purinator) reported

    @Shawhelp Hi. Is there an outage in the Surrey Cloverdale area. We don’t seem to have any internet.

  • EmceeDusty44 EmceeDusty (@EmceeDusty44) reported

    @Shawhelp 7 consider yourself lucky 10+ for me. Currently down once again. Such trash

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    @Shawhelp .My internet has gone out at least 7 times this month, and I only have an internet connection. Why do I have to pay $115 dollars a month for such a terrible connection? I’m getting Fibre+ 300 & barely get my 15 up & 300 down :)

  • carlatb40 Carla Brown (@carlatb40) reported

    @Shawhelp Is there an outage in Cloverdale BC area?

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp Do you guys have any update on the outage. Last update in the shared web site is 2 hrs before and it says under investigation.. can we have some updates on the progress?

  • LeeMac19871611 Lee Mac (@LeeMac19871611) reported

    @Bell_MTS What in the HELL is wrong with my cable/internet in Beausejour. Call BellMTS and its like talking to the wall. We rebooted & did all the crap they told us and NOTHING. I work from home so I will be switching to @Shawhelp if this is NOT corrected today! #BellMTS sucks

  • BeingVishav Vishav (@BeingVishav) reported

    @ShawInfo And you guys are down again, for the third time this week, Gotta switch back to @TELUS

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @mobutils @CRTCeng @ShawInfo The DHCP part is important because the ISP has to give the cableco large chunks of IPs that are managed by the cableco, split into blocks for each CMTS with routing tables, and DHCP programmed to give an ISP customer an IP that belongs to ISP *and* routed to that CMTS.

  • jacksonwdowiak Insert name here. (@jacksonwdowiak) reported

    @Shawhelp @dakotaboybrian @staceykate1973 Where does Shaw have mobile service?

  • muditsaxena02 Mudit Saxena (@muditsaxena02) reported

    @ShawInfo You are a perfect example of worst and arrogant customer service. Never accept your mistake. Slow claps.