Shaw Outage Report in Municipal District of Foothills No. 31, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Municipal District of Foothills No. 31, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Shaw
Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Municipal District of Foothills No. 31, Alberta
The most recent Shaw outage reports came from the following cities: Okotoks.
| City | Problem Type | Report Time |
|---|---|---|
 Okotoks |
Total Blackout | |
| Okotoks |
Internet | |
| High River |
Internet | |
| High River |
Internet | |
| High River |
TV | |
| Okotoks |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta
Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:
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Ryan Sutton
(@skistrongryan) reported
from
Municipal District of Foothills No. 31, Alberta
@Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages
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Mike OConnor
(@WineGuyMike55) reported
from
Municipal District of Foothills No. 31, Alberta
Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp I'll pass, have no faith in support at all.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?
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🅂🄸🄼🄾🄽
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....
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Simon
(@SighmanCanada) reported
from
Okotoks, Alberta
@Shawhelp How about someone takes charge of issues, follows through and solves the problems. Been over a month with corrupted PVR recordings, yet everyone at shaw acts like it's a new problem...looks like others have the issue and it's been happening for a few years.
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Joe Mojo
(@Mojo_Beatz) reported
from
Okotoks, Alberta
Whoever it is @TSN_Sports @Shawhelp fix this ****!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rinalarina
(@LarinaGee) reported
@ShawInfo a delivery truck ripped the wire off the pole at my residence. It is laying on the road. Your support team wants me to wait till tomorrow. This isn’t acceptable!
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Bob
(@bobdar1) reported
@Shawhelp I’ve read the non information posted on the outage page. It just keeps repeating the same thing for 9 days now. If it’s not back on today or I don’t get an answer as to why it’s still down then I’ll be switching to telus.
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Bona
(@Bona55931418) reported
@ShawInfo Hi, I also live in Hope, BC. The link you supplied is very vague. We need an approximate time our service will be restored. I can’t even get a signal on my phone without driving into town. We are in a State of Emergency and have no way of seeing the news without wifi. Thank you.
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Social Media Guru 365™️
(@SMG365LLC) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.
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Chevy the Golden
(@chevy_gr) reported
@Shawhelp what happened to my service 26100 block of Maple Ridge, BC. I do not see any outages in this area on your website.
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Mrs West
(@MrsWest52939230) reported
@ShawInfo Are you ever going to be honest about the interruptions/ breakdown of cable service? Latest "word on the street" is that it will be upwards of a MONTH before folks in parts of BC will have cable tv. Is this true? I think your subscribers deserve answers!
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Brad
(@OhMyItsBrad) reported
@Shawhelp internet is down in Red Deer?
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amira
(@iwantramenrnn) reported
@Shawhelp I’m sorry Jesse I didn’t mean to be rude 💔💔💔💔 thank you for offering help
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Scott doherty
(@damnitconnor) reported
@Shawhelp Will I get a discount for my service that has been down from 1-5:30, my prime business hours?
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Dave Zubricki
(@davezubricki) reported
@Shawhelp Someone was supposed to call me back 2 weeks ago regarding TV service issues. - Account # 039-1291-4401. Please advise.