Shaw

Shaw Outage Report in Municipal District of Foothills No. 31, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Municipal District of Foothills No. 31, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Municipal District of Foothills No. 31 and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Municipal District of Foothills No. 31, Alberta 02/19/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Municipal District of Foothills No. 31, Alberta

The most recent Shaw outage reports came from the following cities: Okotoks.

Loading map, please wait...
City Problem Type Report Time
CanadaOkotoks Total Blackout
CanadaOkotoks Internet
CanadaHigh River Internet
CanadaHigh River Internet
CanadaHigh River TV
CanadaOkotoks TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Municipal District of Foothills No. 31, Alberta

Latest outage, problems and issue reports in Municipal District of Foothills No. 31 and nearby locations:

  • skistrongryan Ryan Sutton (@skistrongryan) reported from Municipal District of Foothills No. 31, Alberta

    @Shawhelp Shaw outage again in Heritage Pointe..what hell is going on this been crazy every day this long outages

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    I remember when @Shawhelp was actually good. Every support action online now takes over an hour and simple yes or no questions from them take 10 minutes to reply. You guys really need to concentrate on one chat at a time, it's so fustrating as a customer.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • WineGuyMike55 Mike OConnor (@WineGuyMike55) reported from Municipal District of Foothills No. 31, Alberta

    Where is the NFR @Cowboy_Channel @ShawInfo @ShawDirect ? Paid money to have the Cowboy Channel so we could watch the NFR and you give us some stupid tailgate party then some old rodeo. WTF

  • Mojo_Beatz Joe Mojo (@Mojo_Beatz) reported from Okotoks, Alberta

    Whoever it is @TSN_Sports @Shawhelp fix this ****!

  • SighmanCanada 🅂🄸🄼🄾🄽 (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp is there a known issue of recorded shows where the audio is silent every 15 minutes or so for 2 seconds, makes watching anything annoying....not wanting to spend hours on support to be told there's nothing wrong, as per my last 2 support experiences.....

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SunshinesDad SunnyD (@SunshinesDad) reported

    @Shawhelp Thanks Jesse. I switched over a year ago and added my one child's first cell service (can't beat $5). Just had to wait for the other two's contracts to expire. I do need help logging into my acct online. Can you help through DM or do I need to call?

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    @Shawhelp hello my wifi signal to my wireless cable box is weak how do I change to other network? I’m in device settings but there are no options

  • SunshinesDad SunnyD (@SunshinesDad) reported

    I am finally done with @Bell. Finally switched the last 2 members of my family over to @ShawInfo mobile. It isn't a perfect service but I will live with it for the cost. For these two my monthly bill will drop from $225 to $65. #hallelujah

  • gem_k_ Gem 🐝🐾 (@gem_k_) reported

    Would have been really nice to get some kind of notice about the overnight service outage of wifi, phone, and tv that's supposed to go from 10pm-6am @Shawhelp.

  • I_Am_The_Storm_ Heather Cook (@I_Am_The_Storm_) reported

    @Shawhelp It is always "the problem is out in the hub" or node or whatever is the entry point to the neighbourhood... and ask us to keep calling so they can come out and SAY THE SAME THING...

  • ObsidianPixie ObsidianPixie 🔮 (@ObsidianPixie) reported

    @Shawhelp Is there any outage or connecting issues in West Edmonton?

  • trxc1963 Susan Lawson (@trxc1963) reported

    Hey, @Shawhelp, can you either put me into the “restart my modem” queue, or put me in touch with someone who can help, please? I’ve done all the rebooting, resetting, and restarting, and I have no internet connection via my Gateway. Again.

  • adrenalized5 adrenalized (@adrenalized5) reported

    @Shawhelp Hi, I live at Tuscany, Calgary and am experiencing a partial outage of network now. Some apps are working but all websites are not available. What is happening?

  • JonnyFeverr JonnyFeverr (@JonnyFeverr) reported

    @Shawhelp our internet has been very intermittent the last few hours... and now it's down,we did a reboot on the modem And still no internet Postal code is R2M0L3 In winnipeg

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp Already tried online support just don't understand why it takes 20 min to look up an account. Just overall unimpressed