Shaw outages and service status in Ardrossan, Alberta
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Ardrossan, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- The most recent signal from this area was received Apr 20, 8:53 PM EDT.
- E-mail (38%)
- Internet (38%)
- TV (25%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Ardrossan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ardrossan, Alberta
The most recent Shaw outage reports came from the following cities: Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
|
TV | 3 hours ago |
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Sherwood Park
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4 days ago | |
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Sherwood Park
|
Internet | 6 days ago |
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Sherwood Park
|
Internet | 11 days ago |
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Sherwood Park
|
Internet | 14 days ago |
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Sherwood Park
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TV | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Shaw Issues Reports Near Ardrossan, Alberta
Latest outage, problems and issue reports in Ardrossan and nearby locations:
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Pasta Pantry™ (@PastaPantry) reported from Strathcona County, AlbertaOur @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@NickPaisano @Shawhelp Yes and no available support as usual
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StMichaelStrangler (@levitron22) reported from Strathcona County, AlbertaTotal cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp
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David van der Leek (@forddavev) reported from Strathcona County, Alberta@Shawhelp Thanks for the DM help. Hope we can solve it later tonight with tech support.
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@Shawhelp It was very, very bad.
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Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Dhee Govender (@dheego23) reported from Strathcona County, Alberta@Shawhelp please add @onesoccer to the cable service.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again
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Dr. Viking Hat. (@JonLueke) reported from Strathcona County, AlbertaHuh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol
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Faulty (@Line_Fault) reported from Strathcona County, AlbertaMy Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
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Trevor Dool (@dool50) reported from Strathcona County, Alberta@Shawhelp Need help to recover an email for my Shaw Account....
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@jskapin) reported@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
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We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
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Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
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bc_2025 (@bc_2025_vision) reported@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
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Rudy Regehr (@rudyrepressed) reported@ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!
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Hugh Gillis 🇨🇦 (@hgillis) reported@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?