Shaw Outage Report in Ardrossan, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Ardrossan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Shaw
Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet
-
Wi-fi
-
TV
-
Total Blackout
-
E-mail
-
Phone
Live Outage Map Near Ardrossan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park, Strathcona County and Fort Saskatchewan.
Wi-fi | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Shaw Issues Reports Near Ardrossan, Alberta
Latest outage, problems and issue reports in Ardrossan and nearby locations:-
a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported from Edmonton, Alberta
Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺
-
Pasta Pantry™ (@PastaPantry) reported from Strathcona County, Alberta
Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!
-
doormouse (@GehlD) reported from Edmonton, Alberta
@Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.
-
***** (@WillyGrant) reported from Edmonton, Alberta
@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
-
***** (@WillyGrant) reported from Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
-
***** (@WillyGrant) reported from Edmonton, Alberta
@Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.
-
***** (@WillyGrant) reported from Edmonton, Alberta
Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.
-
***** (@WillyGrant) reported from Edmonton, Alberta
@Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?
-
***** (@WillyGrant) reported from Edmonton, Alberta
I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
-
***** (@WillyGrant) reported from Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
-
doormouse (@GehlD) reported from Edmonton, Alberta
@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
-
Ray (@menard_ray) reported from Edmonton, Alberta
Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting
-
Chris (@patsnation0917) reported from Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
-
Donna McKinnon (@illustratedword) reported from Edmonton, Alberta
@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
-
East meets West (@KeeperOfSheep) reported from Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
-
Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
-
Nikki (@nokihu) reported from Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
-
Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
-
Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
-
Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
Shaw Issues Reports
Latest outage, problems and issue reports in social media:-
Kasper (@Kas3er4) reported
@Shawhelp @hartreef_singh Service restored
-
Hartreef Singh (@hartreef_singh) reported
@Kas3er4 @Shawhelp Shaw wifi is down northeast side?
-
Dan Jeremy Navarro (@danjeremyn) reported
@Shawhelp My internet is down at Northeast Calgary. Wifi box stuck at flashing green. Restarted the router already
-
Dan (@DantheKanadian) reported
@Shawhelp I tried messaging you and your agent River just took off without any further help.
-
Kasper (@Kas3er4) reported
@Shawhelp My Shaw Chat is not working. My wifi box is stuck on flashing green after resetting from solid red.
-
Larry Whiting (@L_Whiting) reported
@shawhelp Have lost everything, internet, Shaw home phone, Shaw tv. HELP
-
Vikas Grover (@grovervikas) reported
@Shawhelp Internet is down in south Surrey / wicket rock area. Any ETA on that
-
Jeremy Colli (@sogensannin) reported
@ShawInfo hey who do I speak to to complain about one of your customer service? They told me I was off contract and I needed to sign up again then told me the package I chose would be cheaper for more, but it was just more.
-
kimmer (@kimmie4724) reported
@ShawInfo is there something wrong with your webmail? The page to login hasn't loaded for me for days n
-
coreysaba (@Coriosaba) reported
@Shawhelp If you live in victoria I highly suggest never getting shaw mobile way too many dead spots fido was alot better