Shaw

Shaw Outage Report in Ardrossan, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ardrossan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ardrossan, Alberta 01/14/2026 21:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ardrossan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Sherwood Park.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ardrossan, Alberta

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @Shawhelp It was very, very bad.

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @NickPaisano @Shawhelp Yes and no available support as usual

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • 4PillarsEdm Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta

    @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Is there an outage in Edmonton? TV and internet not working.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already reached out for help but was told there is no ETA to resolve the issue

  • adi1893 Adi (@adi1893) reported

    There’s a @TELUS/#TELUS #internet outage in my neighbourhood. First time @ShawInfo/#Shaw has proved useful.

  • BeamerPhatty Beamer (@BeamerPhatty) reported

    @beverage15 @Shawhelp Day 6 going on 7 for me. Had the tech come out this morning and just stare at the modem hoping it would work for about an hour before he said it is a backend issue and I will get a call or msg saying when my modem is finally activated

  • penspenspens66 pens66 (@penspenspens66) reported

    @Shawhelp Any update on the internet outage in south Edmonton? Power has been back on for over 8 hours but no wifi and no update on your outage page since 11:25 last night. Need to work online today.

  • kevinborst Kevin Borst (@kevinborst) reported

    @Shawhelp My Internet just went down in Woodbine Calgary is there a current outage?

  • KidjessSaks Jessika Saks (@KidjessSaks) reported

    We carry out installations during a known service outage, and leave you to pick up the pieces 🥲👏🏼💀 @Shawhelp

  • majs0201 Marcus (@majs0201) reported

    @Shawhelp should probably shut down in the entire country, their service and coverage is just outstandingly ******

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp I don’t think you can send me to anybody higher than our local tech ops manager. There’s nothing he can do for a regional issue like this. So all I can do is continue to share my experience until Shaw resolves this.

  • czemeres Shannon Czemeres (@czemeres) reported

    @kel_varn @Shawhelp Iam getting this error right now. Is there a fix coming for this on the Shaw app??

  • bobuszee Busayo Ojo (@bobuszee) reported

    @Shawhelp I already chatted custormer service for help but was told there is no ETA to resolve the issue.