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Shaw outages and service status in Ardrossan, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Ardrossan, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ardrossan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Shaw

Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ardrossan, Alberta

The most recent Shaw outage reports came from the following cities: Sherwood Park.

CityProblem TypeReport Time
Sherwood Park TV 10 days ago
Sherwood Park Internet 28 days ago
Sherwood Park TV 2 months ago
Fort Saskatchewan TV 3 months ago
Fort Saskatchewan Total Blackout 3 months ago
Sherwood Park TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ardrossan, Alberta

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • dheego23
    Dhee Govender (@dheego23) reported from Strathcona County, Alberta

    @Shawhelp please add @onesoccer to the cable service.

  • forddavev
    David van der Leek (@forddavev) reported from Strathcona County, Alberta

    @Shawhelp Thanks for the DM help. Hope we can solve it later tonight with tech support.

  • Line_Fault
    Faulty (@Line_Fault) reported from Strathcona County, Alberta

    My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp

  • JonLueke
    Dr. Viking Hat. (@JonLueke) reported from Strathcona County, Alberta

    Huh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol

  • atypicalalbertn
    x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @Shawhelp It was very, very bad.

  • WorkerView
    Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

  • dool50
    Trevor Dool (@dool50) reported from Strathcona County, Alberta

    @Shawhelp Need help to recover an email for my Shaw Account....

  • neubian1
    Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • WorkerView
    Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @NickPaisano @Shawhelp Yes and no available support as usual

  • atypicalalbertn
    x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • levitron22
    StMichaelStrangler (@levitron22) reported from Strathcona County, Alberta

    Total cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp

  • WorkerView
    Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • PastaPantry
    Pasta Pantry™ (@PastaPantry) reported from Strathcona County, Alberta

    Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!

  • WorkerView
    Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

  • TrinaMLee
    Trina M. Lee (@TrinaMLee) reported

    @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

  • DzynrRon
    Ron McNeil (@DzynrRon) reported

    @Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

  • rojwild
    Roger Wild (@rojwild) reported

    @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

  • BlackBlazeE
    Release the files (@BlackBlazeE) reported

    Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again