Shaw

Shaw Outage Report in Ardrossan, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ardrossan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ardrossan, Alberta 12/16/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ardrossan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Total Blackout
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ardrossan, Alberta

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Sportsnet I can’t login via @ShawInfo

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • phil2twit Phil (@phil2twit) reported from Edmonton, Alberta

    @ShawInfo Shaw support sucks

  • Line_Fault Faulty (@Line_Fault) reported from Strathcona County, Alberta

    My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp

  • davesawchuk Dave Sawchuk (@davesawchuk) reported from Edmonton, Alberta

    I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

  • gqkeroppi Horace (@gqkeroppi) reported from Edmonton, Alberta

    @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

  • FlyingFiveCAN DE (@FlyingFiveCAN) reported from Edmonton, Alberta

    Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    .@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • STGGamings Taylor Austin (STG) (@STGGamings) reported

    @Shawhelp What? YEG is having issues with Cable and Internet.

  • GroseAndrew Andrew Grose (@GroseAndrew) reported

    @KikkiPlanet @theBurlyChef @Shawhelp Their internet is in and out too. I was expanding my network today and couldn't figure out why it kept failing during the installation. Now I just have to dig my new wifi point out of the garbage.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp if these outages keep up I am going to file a formal complaint with CRTC and let Roger's know they may not have many subscribers left by the time they takeover.

  • ShaunPiercey Shaun Piercey (@ShaunPiercey) reported

    @Shawhelp cable issues again with channels glitching and freezing and audio issues. This is getting to be a common issue and Shaw needs to step up and fix this once and for all or if not your competition will be very happy to welcome new customers!!

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp @ConnieEngley Your usual lame response. This is a wide area outage, trouble shooting her service won't work, nor will checking her personal subscription. Fix the system.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp Fix the damn internet and tv around Edmonton before knocking off for the night. You know about he issues for over an hour.

  • BlaineKuzemczak 🅱️IG RIFF 🅱️LAINEY (@BlaineKuzemczak) reported

    @Shawhelp yall are absolutely useless. i deal with coegco in southern ontario at my other place and the service never gets abandoned like this

  • OlehKarishinova Oleh Karpov (@OlehKarishinova) reported

    @Shawhelp Fix the goddamn fcking internet in Edmonton, what am i payibng you fcktards for

  • brents85 Brent R. S. (@brents85) reported

    @Shawhelp What about fixing the issues in the Edmonton area... Maybe I'm done paying my bill from now on... Thanks for nothing clowns

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @NickPaisano @WorkerView @Shawhelp I guess they wont learn till there are mass account cancellations. I guess they figure they sold to Bell so who gives a **** if there are any subscribers left on hand over day.