Shaw

Shaw Outage Report in Ardrossan, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ardrossan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ardrossan, Alberta 02/20/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ardrossan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Fort Saskatchewan and Sherwood Park.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ardrossan, Alberta

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • 4PillarsEdm Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta

    @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @NickPaisano @Shawhelp Yes and no available support as usual

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @Shawhelp It was very, very bad.

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Is there an outage in Edmonton? TV and internet not working.

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • WorkerView Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta

    @Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FoxxxySilver Silver Fox (@FoxxxySilver) reported

    @ward_mcpherson @Shawhelp Thks, Shaw gave me tonight's game which is TSN 3. They are very slow to change the TV Guide. I like to pre-record incase I'm not available to watch the game live. Thks. again.

  • karenk_____ 🪴KarenK🪴 (@karenk_____) reported

    @Shawhelp my cable has been non-working since August. Two pvrs. No show listings not able to tape. I’m disabled. Rarely able to find time ability or someone to fix or troubleshoot. Not happy to be paying and all I watch much is news.

  • OrbisAetherum Carlos 'Chase' Faro (@OrbisAetherum) reported

    @Shawhelp Is Shaw MyAccount down? Endless loading loop on multiple computers and my phone.

  • c_arcadi Tina Colada (@c_arcadi) reported

    @ShawInfo would like to say a big THANK YOU to the individual that hung up on the phone that gave my mom attitude after waiting an hour on the phone to fix her bill payments after being overcharged

  • Beb_SSBU SSH | Beb 🐵👍 (@Beb_SSBU) reported

    About to write a quiz and internet goes down **** you @ShawInfo

  • fenti Jim Fenton (@fenti) reported

    @ShawInfo your customer service is horrendous. I’m not even a Shaw customer. I’ve been trying to let you know someone used my phone number for an account. An hour waiting on hold and 40 mins IN a chat window before I gave up. Good luck with that account.

  • JPJ1111 Jo-Ann Sullivan (@JPJ1111) reported

    @Shawhelp I’m having problems with my internet connection - always losing connection and really slow and I get the message “weak security “ how can this be fixed?

  • JessDaMess888 Jessie Scott (@JessDaMess888) reported

    @ShawInfo it’s 2021, who the **** uses coax anymore? Tf?!

  • adifood1234 Adi lally (@adifood1234) reported

    @AlexBraunig @ShawInfo @TELUS Ya get ready with Telus they have rude customer service and there techs are not good I’m happy to be Shaw my service works perfect. And I get great customer service reps to speak with

  • EckjitGill Eckjit Gill (@EckjitGill) reported

    Honestly so done with @Shawhelp how can someone have to call in over 10 times in the last 7 months over internet connection problems and still have issues? So annoying and tired of it.