Shaw Outage Report in Ardrossan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Ardrossan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ardrossan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ardrossan, Alberta
Latest outage, problems and issue reports in Ardrossan and nearby locations:
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Faulty
(@Line_Fault) reported
from
Strathcona County, Alberta
My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@ehrenGeorge) reported
@Shawhelp Is there an outage in Winnipeg or is it just my internet connection?
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Bill 💯
(@Boyf_97) reported
@alan_dickenson @Shawhelp @TELUS here we come. 9 hour outage.
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Ghostshenanigans
(@DBurridge010) reported
@Shawhelp is there an outage on the west end of Edmonton? By westmount
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GOZNO
(@MrGozno) reported
Hi! We're @Shawhelp @ShawInfo we make sure our customer service reps can only confirm or deny information. Its completely unreasonable to allow them to provide any other kind of service And we'll call it progress
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp last update @ 5:30 for the outage in SE Edmonton. Is it being fixed tonight? Or does live updates mean something different @ Shaw?
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp Cable outage in SE Edmonton. Any idea when this will be fixed? Good thing there is no pandemic on and we have to stay at home.
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Alan Dickenson
(@alan_dickenson) reported
@Kelly_A_Bee @ShawInfo Been down since noon apparently. Crews are working on it, last update was @ 5:30pm saying it would be a few hours. Which seems promising
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Dean Shareski
(@shareski) reported
@Shawhelp blue curve remote no longer gives me 30 second skip. Exit, exit, exit 0,0,3,0 Is not working. Ideas?
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Kelly Buckley
(@Kelly_A_Bee) reported
Hey Millwoods #yeg - anyone else’s @ShawInfo cable and internet down? Haven’t had a signal now for a couple of hours...
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Kayle Clark
(@kaclk) reported
Ok no update to @ShawInfo status, but our internet did its come back on. So yay for an almost 10 hour internet outage!