Shaw Outage in Ardrossan, Alberta

@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

@Shawhelp Hey! I just sent a DM about my internet down

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

@Shawhelp I can’t sign in to the @Sportsnet app I know my password

@Shawhelp I need to because the app TV Guide needs one to fix my issue

Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

My Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp

@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

@Shawhelp is fort mcmurray down? Already sent DM-no reply. Barely a connection x 2 days, having to use cell provider 😡

@Shawhelp Any update on the Jamestown Winnipeg service outage? It has been three hours since the last outage info.

@Shawhelp I'm already on with live chat support. Again. Not a very happy customer here.

@Shawhelp I haven't had internet for 6 hours now please help

Once again dealing with technical issues so I'm chatting with @Shawhelp yet again to try and deal with this problem YET AGAIN. really not sure why I'm paying for a service I can barely use.

Just got off a support chat with @ShawInfo where I got told that Port Forwarding has been permanently disabled on user accounts. This is breaking my VoIP connection. Say it ain't so! I've been a loyal Shaw customer for 20 years, but this might be enough to get me to switch.

@ShawInfo FIX UR ******* INTERNET

@Shawhelp help my nets been dead for an hour

@pcgamer Sorry @ShawInfo and @TELUS for any bad stuff I ever said, I see it can always be way way worse

@Shawhelp my wifi and tv is down and I'm getting the error code RDK-03117 What's up?