Shaw

Shaw Outage Report in Ardrossan, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Ardrossan, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Ardrossan, Alberta 11/29/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ardrossan, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Ardrossan, Alberta

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    @Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp we changed our webmail password but we still can’t login

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    I swear @CraveCanada is going to make me cancel my cable @Shawhelp

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • WillyGrant Willy (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Would have been nice to watch the #SuperBowl2019 today, unfortunately your service failed.

  • forddavev David van der Leek (@forddavev) reported from Strathcona County, Alberta

    @Shawhelp Thanks for the DM help. Hope we can solve it later tonight with tech support.

  • OutlanderCanuck Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • JonLueke Dr. Viking Hat. (@JonLueke) reported from Strathcona County, Alberta

    Huh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • Mahykal Michael Macfynn (@Mahykal) reported from Edmonton, Alberta

    @Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Ortibolsa Charlie Ortibolsa (@Ortibolsa) reported

    @Shawhelp is there an outage in Fort St. John, BC right now?

  • MassimoM41 Massimo M (@MassimoM41) reported

    @Shawhelp My internet is down

  • StaticTypedRice Richie Zhang (@StaticTypedRice) reported

    @Shawhelp, want to explain why your routers don't support changing the DNS server? Otherwise, I'm just going to assume it's because you want to track what domain names users are visiting.

  • wendyjedm wendyjedm (@wendyjedm) reported

    @Shawhelp looks like a major problem in Edmonton.

  • Laixfn #XenLaix (@Laixfn) reported

    @Shawhelp please fix this. Basically on my west server my ping is so bad right now, my friends who are with you are having the same issue. we have better ping on east right now and we usually have better ping on west.

  • CheckOutHickman Sean Hickman (@CheckOutHickman) reported

    @Shawhelp The only info he gave me was that they were working on a fix, they didn't have an ETA for it and told me to message you guys when it does eventually get fixed so that I could get some sort of refund or credit towards my account regarding the days or weeks that I had poor service.

  • Raymond4568 Ray Lee (@Raymond4568) reported

    @Shawhelp shaw outage in Livingston NW for the last 10 mins

  • purevancitysoul B Cheung (@purevancitysoul) reported

    Shaw service sucks and customer service is even worst! Never join @ShawInfo

  • FueledOne ⚡️ FueledOne 🎮 (@FueledOne) reported

    @Shawhelp Aaaaaaaand the Shaw internet goes down.

  • purevancitysoul B Cheung (@purevancitysoul) reported

    1st wait 3 hours, 2nd call waited 2.5 hours, 3rd call waited an hour. When it seems to be improving the rep said she will transfer me to account services but instead doesn’t transfer my call or hang up. I can hear all the chatting in the background. Wow! Great service @ShawInfo