Shaw Outage Report in Ardrossan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ardrossan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Ardrossan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
TV | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ardrossan, Alberta
Latest outage, problems and issue reports in Ardrossan and nearby locations:
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@Shawhelp It was very, very bad.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@NickPaisano @Shawhelp Yes and no available support as usual
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.
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TheVoiceofReason
(@ManLogic4ya) reported
@KJinthe604 @ShawInfo Have you looked into contacting @Vets4FreeCanada for some help?
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Wade Poloway Photography
(@munch34m) reported
@Shawhelp Any hope of restoring service to the Bruderheim area tonight?
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kristina
(@kristinafanzega) reported
@telus @TELUSsupport been a customer for almost 20yrs. No appreciation or consideration for my loyalty and work I have done. @ShawInfo what kinda deals u got for someone looking for a new provider?
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Marc
(@_Rootoo) reported
@Shawhelp I’m having some serious issues with specific webpages and even trying to log into the modem to change the password. Can you help or reset my system and kick everyone off and reset my password for me?
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The Earl of Elie
(@TheEarlofElie1) reported
@Shawhelp I did that your agent told me I was the only one with a issue yet all my neighbors are also reporting outages
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M.
(@accordingtomio) reported
@JennArndt I cannot find it under the subscribe list! That is what mom and I watch (plus she is now into Graham Norton). @Shawhelp can you help me please?
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Synistian Wraith
(@shrekwm) reported
@Shawhelp yet another OUTAGE!!! before all these supposedly upgraded upgrades you have been doing this summer. We hadn't had a disconnect in almost 2 years!then you say we are gonna make it better and since Oct we have been disconnected and unable to use the internet 4 TIMES NOW
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DefectedZephyr
(@DefectedZephyr) reported
@Shawhelp Could you (provider, not individual), look into whether or not this is a sole problem that a solar flare could be impacting?
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Curtis Cr
(@craiger_8) reported
@Shawhelp I have and this happening with both of my BlueCurve wireless boxes. I have also reset my modem via the My Shaw app. Also reached out to Amazon who weren’t any help