Shaw Outage Report in Ardrossan, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Ardrossan, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Ardrossan, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Ardrossan, Alberta
Latest outage, problems and issue reports in Ardrossan and nearby locations:
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a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒
(@scottthomson68) reported
from
Edmonton, Alberta
Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
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Ray
(@menard_ray) reported
from
Edmonton, Alberta
Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?
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Pasta Pantry™
(@PastaPantry) reported
from
Strathcona County, Alberta
Our @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Tamara Konrad
(@tamarakonrad) reported
from
Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar Li
(@OscarLFY23) reported
@Shawhelp i had a very slow speed of wifi last Monday. Today, at the same time, I am encountering the same issue of slow internet speed. Can you explain why we always have slow internet speed and often disconnection at this time and area?
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JakKohh
(@JakKohh) reported
@ShawInfo **** customer service should be your specialty
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Adrian Fernando
(@Browndalorian) reported
@yegbanya @ShawInfo @ShawInfo fix the app on xbox as well please!
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Kyle Foxworthy
(@kf204) reported
@Shawhelp Can you help by explaining why I've received a letter from a collections agency dated January 28th? For equipment that Canada Post has tracked as delivered on December 21st? That i confirmed with your rep on January 20th, that you had received. Scam?
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Jordan
(@jordanfehilly) reported
@Shawhelp ... your payment system charged me 680 bucks on top of what I paid to your rep over chat .. now I have to deal with the headache of canceling charges with them. If your payment system is down just say its down instead of attempting to take it 4 times
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Rick L. 🇨🇦
(@stkt2ya2) reported
@Shawhelp After selecting billing support, my call was directed elsewhere. Again, now I'm speaking with someone in billing.... #Astounding
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Brookie 💖💙💜
(@brookiedj) reported
Hey @Shawhelp Maybe we could start posting to social media when maintenance is supposed to take place? Not everyone looks at the support pages, or is awake during daylight hours. Having my discord calls d/c is annoying when IDK what's going on
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Will Hinther
(@WillHinther) reported
from
Winnipeg, Manitoba
This is literally ridiculous.... I have my ps5 hardwired to my router and the internet still drops... clearly it’s not cause the wifi🙄 I’m losing full with this dog water company, like theyre so free, boxed like a fish, no thumbs type ****. @ShawInfo
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Rick L. 🇨🇦
(@stkt2ya2) reported
@Shawhelp You should be embarrassed with how awful your customer service is. In the last month I've spent 6+ hours of my time trying to address billing issues. So far today, I've spent 30 mins waiting for a response, and when I finally get one, the call gets disconnected after...
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Febril Cuevas
(@FebrilCuevas) reported
@Shawhelp is there an internet outage in Burnaby right now?