Shaw Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (56%)
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TV (18%)
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Wi-fi (11%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Bowen Island, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Total Blackout | |
| Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kameranna
(@Kameranna) reported
@Shawhelp how rude!!! You have your equipment and you want more $? And I have to wait 3-6 weeks to get my $ from you?
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capnpanda
(@capnpanda321) reported
@Shawhelp @sunnygil911 I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.
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Sunny.
(@sunnygil911) reported
@Shawhelp I see that there is a WiFI issue or outage in the Langley area, it's been 7 hours..any idea on a timeliness when it gets going again???
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Adi lally
(@adifood1234) reported
@Noosiekins @kel_varn @Shawhelp I’m still having the issue and they haven’t cared to fix it. With the guide .
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Trevor Moeller
(@Trevor_Moeller) reported
@Shawhelp No, it's just the same problems as always. I've had techs out and they can't do anything. It's not just the equipment, your plans are crap compared to Telus for example. Frankly the sale to Rogers was the final straw, the only thing stopping me was wanting to keep my email
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3lola_belle
(@Lola_belle) reported
@Shawhelp Thanks Tom, I was able to speak to someone to cancel without penalty, it was that bad.
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JL
(@jloutet79) reported
@Shawhelp is there an issue with homepods right now? Any device trying to connect to pod gets a password error. Multiple attempts to troubleshoot pods has failed. And an error occurs when trying to remove pod from network to reconnect. I’ve been left with leaving unplugged
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Tammeh
(@Tammeh69) reported
@Shawhelp Are you still working on the guide issue? It's really out of whack for the last 3 days. It seems it's getting worse
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UpperCanada
(@WpgNHLAddict) reported
@lowercanada @Shawhelp @ShawInfo I don't know if I'd classify this situation as terrible service, technucian out on a Saturday and fixed the very next business day. Could have been much worse my friend. But I see a few dollars off your bill in the future.
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Jerah
(@jerah) reported
@Shawhelp wifi is down in Castlegar, are there any maintenance work being done? Estimate of when it'll be back up again?