Shaw outages and service status in Bowen Island, British Columbia

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Shaw generated 5 outage signals in the last 24 hours around Bowen Island, including 5 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 11, 11:46 PM EDT.

Internet (70%)
Wi-fi (14%)
TV (8%)
Total Blackout (4%)
E-mail (2%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Bowen Island	Baseline
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0
May 11, 2:40 PM EDT	0	0	0
May 11, 3:00 PM EDT	0	0	0
May 11, 3:20 PM EDT	0	0	0
May 11, 3:40 PM EDT	0	0	0
May 11, 4:00 PM EDT	0	0	0
May 11, 4:20 PM EDT	0	0	0
May 11, 4:40 PM EDT	0	0	0
May 11, 5:00 PM EDT	0	0	0
May 11, 5:20 PM EDT	0	0	0
May 11, 5:40 PM EDT	0	0	0
May 11, 6:00 PM EDT	0	0	0
May 11, 6:20 PM EDT	0	0	0
May 11, 6:40 PM EDT	0	0	0
May 11, 7:00 PM EDT	0	0	0
May 11, 7:20 PM EDT	0	0	0
May 11, 7:40 PM EDT	0	0	0
May 11, 8:00 PM EDT	0	0	0
May 11, 8:20 PM EDT	0	0	0
May 11, 8:40 PM EDT	0	0	0
May 11, 9:00 PM EDT	0	0	0
May 11, 9:20 PM EDT	0	0	0
May 11, 9:40 PM EDT	0	0	0
May 11, 10:00 PM EDT	0	0	0
May 11, 10:20 PM EDT	0	0	0
May 11, 10:40 PM EDT	0	0	0
May 11, 11:00 PM EDT	0	0	0
May 11, 11:20 PM EDT	0	0	0
May 11, 11:40 PM EDT	0	0	0
May 12, 12:00 AM EDT	0	0	0
May 12, 12:20 AM EDT	0	0	0
May 12, 12:40 AM EDT	0	0	0
May 12, 1:00 AM EDT	0	0	0
May 12, 1:20 AM EDT	0	0	0
May 12, 1:40 AM EDT	0	0	0
May 12, 2:00 AM EDT	0	0	0
May 12, 2:20 AM EDT	0	0	0
May 12, 2:40 AM EDT	0	0	0
May 12, 3:00 AM EDT	0	0	0
May 12, 3:20 AM EDT	0	0	0
May 12, 3:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bowen Island, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	4 hours ago
Vancouver	Internet	7 hours ago
Vancouver	TV	7 hours ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	1 day ago

Nearby cities with recent reports

Vancouver

31 recent signals

4 hours ago

North Vancouver

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

Alex McRoberts (@webtwozero) reported 1 second ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
Jessica Ruth (she/her) (@allen_jessica) reported 1 minute ago from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
ashishdani (@ashishdani) reported 3 minutes ago from Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
Quinn Mell-Cobb (@QuinnMellCobb) reported 10 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
Michael Brimer (@IMBrimer) reported 11 minutes ago from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
ABALI (@G_ABALI_S) reported 16 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Crystal (@theMediaChick) reported 17 minutes ago from Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Yvonne Bray (@PSPilates) reported 21 minutes ago from West End, British Columbia
@Shawhelp Blue curve not working once again
Norm (@phoenix45photo) reported 23 minutes ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Travel by Rempel (@TRempel604) reported 26 minutes ago from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
Rose Hillier (@rlhnyvr) reported 27 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
Travel by Rempel (@TRempel604) reported 29 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Michael Cuddihy (@Wbaz54) reported 37 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Nicolas Dextraze (@nicdex) reported 38 minutes ago from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
Craig Minielly (@craigminielly) reported 41 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 43 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
Rob Grey (@rgrey1) reported 49 minutes ago from Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
Sophie Straith (@sophiestraith) reported 50 minutes ago from Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
Janet George (@hcartet) reported 51 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
Russian Tim (@RussianTim61) reported 52 minutes ago from Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ryan Brackenbury (@slackerman10) reported 7 minutes ago
Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
Gerrit Heikamp (@gerrit_heikamp) reported 7 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Matthew Johnson (@McJohnson922) reported 13 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
Roger Wild (@rojwild) reported 20 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
bc_2025 (@bc_2025_vision) reported 23 minutes ago
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
Guy_Barnabe (@GuyBarnabe) reported 26 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Nova (@AeliusYar) reported 27 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
Travis Lahey (@Bigroyalt) reported 28 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
DJ Phoenix (@DJPh03NiX) reported 29 minutes ago
@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.