Shaw outages and service status in Bowen Island, British Columbia

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Shaw generated 1 outage signal in the last 24 hours around Bowen Island, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 26, 11:47 PM EDT.

Internet (66%)
TV (14%)
Wi-fi (10%)
Total Blackout (5%)
E-mail (4%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Bowen Island	Baseline
Apr 26, 2:20 AM EDT	0	0	0
Apr 26, 2:40 AM EDT	0	0	0
Apr 26, 3:00 AM EDT	0	0	0
Apr 26, 3:20 AM EDT	0	0	0
Apr 26, 3:40 AM EDT	0	0	0
Apr 26, 4:00 AM EDT	0	0	0
Apr 26, 4:20 AM EDT	0	0	0
Apr 26, 4:40 AM EDT	0	0	0
Apr 26, 5:00 AM EDT	0	0	0
Apr 26, 5:20 AM EDT	0	0	0
Apr 26, 5:40 AM EDT	0	0	0
Apr 26, 6:00 AM EDT	0	0	0
Apr 26, 6:20 AM EDT	0	0	0
Apr 26, 6:40 AM EDT	0	0	0
Apr 26, 7:00 AM EDT	0	0	0
Apr 26, 7:20 AM EDT	0	0	0
Apr 26, 7:40 AM EDT	0	0	0
Apr 26, 8:00 AM EDT	0	0	0
Apr 26, 8:20 AM EDT	0	0	0
Apr 26, 8:40 AM EDT	0	0	0
Apr 26, 9:00 AM EDT	0	0	0
Apr 26, 9:20 AM EDT	0	0	0
Apr 26, 9:40 AM EDT	0	0	0
Apr 26, 10:00 AM EDT	0	0	0
Apr 26, 10:20 AM EDT	0	0	0
Apr 26, 10:40 AM EDT	0	0	0
Apr 26, 11:00 AM EDT	0	0	0
Apr 26, 11:20 AM EDT	0	0	0
Apr 26, 11:40 AM EDT	0	0	0
Apr 26, 12:00 PM EDT	0	0	0
Apr 26, 12:20 PM EDT	0	0	0
Apr 26, 12:40 PM EDT	0	0	0
Apr 26, 1:00 PM EDT	0	0	0
Apr 26, 1:20 PM EDT	0	0	0
Apr 26, 1:40 PM EDT	0	0	0
Apr 26, 2:00 PM EDT	0	0	0
Apr 26, 2:20 PM EDT	0	0	0
Apr 26, 2:40 PM EDT	0	0	0
Apr 26, 3:00 PM EDT	0	0	0
Apr 26, 3:20 PM EDT	0	0	0
Apr 26, 3:40 PM EDT	0	0	0
Apr 26, 4:00 PM EDT	0	0	0
Apr 26, 4:20 PM EDT	0	0	0
Apr 26, 4:40 PM EDT	0	0	0
Apr 26, 5:00 PM EDT	0	0	0
Apr 26, 5:20 PM EDT	0	0	0
Apr 26, 5:40 PM EDT	0	0	0
Apr 26, 6:00 PM EDT	0	0	0
Apr 26, 6:20 PM EDT	0	0	0
Apr 26, 6:40 PM EDT	0	0	0
Apr 26, 7:00 PM EDT	0	0	0
Apr 26, 7:20 PM EDT	0	0	0
Apr 26, 7:40 PM EDT	0	0	0
Apr 26, 8:00 PM EDT	0	0	0
Apr 26, 8:20 PM EDT	0	0	0
Apr 26, 8:40 PM EDT	0	0	0
Apr 26, 9:00 PM EDT	0	0	0
Apr 26, 9:20 PM EDT	0	0	0
Apr 26, 9:40 PM EDT	0	0	0
Apr 26, 10:00 PM EDT	0	0	0
Apr 26, 10:20 PM EDT	0	0	0
Apr 26, 10:40 PM EDT	0	0	0
Apr 26, 11:00 PM EDT	0	0	0
Apr 26, 11:20 PM EDT	0	0	0
Apr 26, 11:40 PM EDT	0	0	0
Apr 27, 12:00 AM EDT	0	0	0
Apr 27, 12:20 AM EDT	0	0	0
Apr 27, 12:40 AM EDT	0	0	0
Apr 27, 1:00 AM EDT	0	0	0
Apr 27, 1:20 AM EDT	0	0	0
Apr 27, 1:40 AM EDT	0	0	0
Apr 27, 2:00 AM EDT	0	0	0
Apr 27, 2:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bowen Island, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, and North Vancouver.

City	Problem Type	Report Time
Vancouver	TV	3 hours ago
Vancouver	TV	2 days ago
Vancouver	Internet	2 days ago
Vancouver	TV	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

Andie Stewart (@Andiecamille) reported 3 minutes ago from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
Jeff Thorlacius (@jthor099) reported 3 minutes ago from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
aanshik1 (@Aanshik1) reported 9 minutes ago from Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
SIXO FOUR (@sixo_four) reported 12 minutes ago from North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
Curtis (@Jones_NS99) reported 20 minutes ago from North Vancouver, British Columbia
Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?
Tiffany Kalanj (@TiffanyKalanj) reported 20 minutes ago from Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
Quinn Mell-Cobb (@QuinnMellCobb) reported 22 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
Michael Cuddihy (@Wbaz54) reported 23 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Peter Meiszner (@PeterMeiszner) reported 24 minutes ago from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
Prairie Paul (@PaulDoroshenko) reported 29 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Janet George (@hcartet) reported 37 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
Michael Brimer (@IMBrimer) reported 42 minutes ago from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Mark Thirtle (@regattabred) reported 42 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
D Mac. (@macrae_donnie) reported 43 minutes ago from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
India Barnardo (@Indi_pops) reported 45 minutes ago from Westmount, British Columbia
@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
Susan Parker (@docsparker) reported 46 minutes ago from Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
Jeff Thorlacius (@jthor099) reported 47 minutes ago from Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Paul E. Marquis (@RiskManagerCa) reported 51 minutes ago from Vancouver, British Columbia
@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
Sean Calder (@vinifico) reported 54 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
Jay Holtslander (@j_holtslander) reported 54 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Guy_Barnabe (@GuyBarnabe) reported 5 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
RogersHelps (@RogersHelps) reported 8 minutes ago
@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
Dave (@Danrek77) reported 9 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
Don T Beakunt (@truebusterflash) reported 10 minutes ago
@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
j a (Puffin) (@P_u_f_f_i_n_) reported 11 minutes ago
@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
Dave (@Danrek77) reported 12 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Summer (@snowyday15) reported 12 minutes ago
@Shawhelp Its up, but its very slow
Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 12 minutes ago
@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
'Nucknation (@surrey1111) reported 12 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
Tomnado (@Tomuhthy) reported 13 minutes ago
@Shawhelp is there a reason why the internet is not working in the north Burnaby area