Shaw

Shaw Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Bowen Island, Metro Vancouver Regional District, British Columbia 01/02/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bowen Island, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver and Gibsons.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaVancouver Total Blackout
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • tazimdamji Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia

    @Shawhelp hi my modem seems to be down 😣

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • rgrey1 Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • cloutier68 Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • chris_e_simpson Chris Simpson (@chris_e_simpson) reported from North Vancouver, British Columbia

    Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

  • nicdex Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia

    @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp I've tried a few of those...it's kinda better...just wondering if there were any issues that you know of on your end? Guilford area of Surrey...if not, I'll keep trying on my end...

  • GuyStew69 Stewart (@GuyStew69) reported

    @Shawhelp last week or so my cable box has been beyond slow and my internet connection cuts out about 2-3 times ever hour for about 5 minutes at a time. Gotta fix this.

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @opiatedforty9 @Shawhelp The BlueCurve guide is very slow today. What is the fix for this?

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • softbabiesoobin aki ✜ ❄️🧊 (@softbabiesoobin) reported

    You have the worst customer service @ShawInfo 🙄

  • BirdPaddler John Geary (@BirdPaddler) reported

    @Shawhelp Too late the game starts in a minute this happens every year I’m tired of it. You may be losing me as a customer or your entire cable package because of it😡

  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp finally clued in to the problem with my smart plugs not working.. After whatever update was done to my xb7 modem not allowing me to change WiFi settings they stopped working. Ended up shutting off the 2.4 ghz WiFi radio and running my own AP for 2.4ghz. All works now

  • JordanBoudrea10 J-BO (@JordanBoudrea10) reported

    @Shawhelp yo is there qn internet problem going on in the coventry hills area . I have internet but it's like really bad right now

  • Noosiekins Vanessa (@Noosiekins) reported

    @kel_varn @Shawhelp Oh good to know. Nothing is fixed tho and they just keep pointing me over to chat with tech support... One can only talk to tech support so many times in a week.

  • DarkEdesia Voodoo Child (@DarkEdesia) reported

    @Shawhelp and @ShawInfo 1st of all, throw your whole app away.Throw it away.2nd, if you go on @Nextdoor you'll find neighbourhoods complaining about how bad your services are.And you know what?Your internet service is bloody awful.Oddly enough, your customer service is AMAZING!