Shaw Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (53%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Bowen Island, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Wi-fi | 4 days ago |
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Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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D Mac. (@macrae_donnie) reported from Vancouver, British Columbia@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Yvonne Bray (@PSPilates) reported from West End, British ColumbiaTotally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
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Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
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Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia@Shawhelp seeing an outage in North Vancouver?
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Crystall (@loop1277) reported from Vancouver, British Columbia@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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mrslprime (@mrslprime) reported from Vancouver, British Columbia@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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Peter Meiszner (@PeterMeiszner) reported from Vancouver, British ColumbiaIs @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Blue curve not working once again
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaYou did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Closetag (@closetag) reported@Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.
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Nick Simard (@nicksimard) reported@simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?
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Evan (@etomboulian) reported@Shawhelp @yogafan26 Can you guys just install a new damn router outside the affected area? Waiting on hydro is not a valid excuse at this point. Give us an ETA so that people know when they can wfh again. I hope bill credits are forthcoming.
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🐙Tentaskyr 🐙 (@Tentaskyr) reported@LoyalWolfy @Shawhelp My internet is still throttled down to 14mbps down and 17mbps up. Paying for their Fibre+ plan of 1gif down and 100mbps up.
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Evan (@etomboulian) reported@Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..
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Rockets88 (@RaleighClair) reported@Shawhelp @thyzoburt The live chat is zero help.
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porygon (@sc2019de) reportedI would recommend that all Canadians avoid @ShawInfo ’s internet service. In a pandemic requiring WFH, their Blue Curve crashed and cannot be repaired until Saturday. I would lose my job. I am seeking alternate internet arrangements.
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I feel like a potted plant. (@kevinbrash) reportedWhy yes my internet (hi @ShawInfo !) Has been down all day and my phone and my tv but luckily I have 10 GB of unused @TELUS mobility data b/c of Covid. (P.S. don’t @ me Crown Monopolies).
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Anthony Guglielmucci (@tonygoog) reported@Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.
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Jeff Hacker (@MrHackersHouse) reportedNo home phone, no TV, no internet, no Alexa, no smart lights, no cell data (Shaw network is garbage). Up your game in Walnut Grove @Shawhelp #shawoutage