Shaw Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (53%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Bowen Island, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	4 days ago
Vancouver	Wi-fi	4 days ago
Vancouver	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

• 
  Andie Stewart (@Andiecamille) reported 56 seconds ago from Vancouver, British Columbia

  @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

• 
  Michael Cuddihy (@Wbaz54) reported 4 minutes ago from Vancouver, British Columbia

  @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

• 
  D Mac. (@macrae_donnie) reported 4 minutes ago from Vancouver, British Columbia

  @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

• 
  Jeff Thorlacius (@jthor099) reported 15 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  David Schreck (@StrategicThghts) reported 18 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Yvonne Bray (@PSPilates) reported 25 minutes ago from West End, British Columbia

  Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

• 
  Rose Hillier (@rlhnyvr) reported 26 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Alex McRoberts (@webtwozero) reported 32 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 39 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

• 
  Yvonne Bray (@PSPilates) reported 40 minutes ago from West End, British Columbia

  @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

• 
  Haig Sakouyan (@haigtweets) reported 45 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Crystall (@loop1277) reported 45 minutes ago from Vancouver, British Columbia

  @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 52 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  Colin Rose (@ColinRose) reported 54 minutes ago from Vancouver, British Columbia

  @Shawhelp is there a service issue I’m Vancouver? My internet is out...

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 54 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  Farzad's Barber Shop (@BarbersRBetter) reported 55 minutes ago from Vancouver, British Columbia

  @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

• 
  mrslprime (@mrslprime) reported 58 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  Peter Meiszner (@PeterMeiszner) reported 58 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  Yvonne Bray (@PSPilates) reported 60 minutes ago from West End, British Columbia

  @Shawhelp Blue curve not working once again

• 
  Travel by Rempel (@TRempel604) reported 60 minutes ago from Vancouver, British Columbia

  You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Closetag (@closetag) reported 7 minutes ago

  @Shawhelp @thyzoburt So you’re telling people it’s still a ‘hydro related problem’; does that mean your techs aren’t able to work on it yet? Hydro says weeks or months to return power to fire destroyed site. If it’s still a hydro related problem your time frame makes no sense.

• 
  Nick Simard (@nicksimard) reported 7 minutes ago

  @simon_ook @bchydro I don’t get why a power outage in a relatively small area (149 people affected) means that I don’t have Internet kilometers away from there. Does @Shawhelp not have backup measures for this sort of thing? No other way to restore service?

• 
  Evan (@etomboulian) reported 10 minutes ago

  @Shawhelp @yogafan26 Can you guys just install a new damn router outside the affected area? Waiting on hydro is not a valid excuse at this point. Give us an ETA so that people know when they can wfh again. I hope bill credits are forthcoming.

• 
  🐙Tentaskyr 🐙 (@Tentaskyr) reported 12 minutes ago

  @LoyalWolfy @Shawhelp My internet is still throttled down to 14mbps down and 17mbps up. Paying for their Fibre+ plan of 1gif down and 100mbps up.

• 
  Evan (@etomboulian) reported 12 minutes ago

  @Shawhelp BCHydro lists the power outage due to the fire in Langley as restored now. Can you provide an update to us as to why your service is not restored yet? - "Once hydro is restored, services in the area should begin working." - doesn't seem to be a true statement..

• 
  Rockets88 (@RaleighClair) reported 14 minutes ago

  @Shawhelp @thyzoburt The live chat is zero help.

• 
  porygon (@sc2019de) reported 17 minutes ago

  I would recommend that all Canadians avoid @ShawInfo ’s internet service. In a pandemic requiring WFH, their Blue Curve crashed and cannot be repaired until Saturday. I would lose my job. I am seeking alternate internet arrangements.

• 
  I feel like a potted plant. (@kevinbrash) reported 17 minutes ago

  Why yes my internet (hi @ShawInfo !) Has been down all day and my phone and my tv but luckily I have 10 GB of unused @TELUS mobility data b/c of Covid. (P.S. don’t @ me Crown Monopolies).

• 
  Anthony Guglielmucci (@tonygoog) reported 21 minutes ago

  @Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.

• 
  Jeff Hacker (@MrHackersHouse) reported 21 minutes ago

  No home phone, no TV, no internet, no Alexa, no smart lights, no cell data (Shaw network is garbage). Up your game in Walnut Grove @Shawhelp #shawoutage