Shaw Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Bowen Island, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver and Gibsons.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| North Vancouver |
||
| Vancouver |
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| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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ML2Laing
(@Ml2laing) reported
@Shawhelp Hello. My cable box just stopped working. One minute im watching tv then gone. No signal and a thunderbolt flasing on box
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Paul Webster ChPC 🇨🇦
(@curling_coach) reported
@Shawhelp still no internet close to 600 but continue to pay for 600. When do you have to live up to your promised service?
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
I want to give a big shout to the Commission for Complaints for Telecom-television Services @CCTS_CPRST for helping keep internet providers accountable. I filed a complaint @Shawhelp and they've been holding them accountable. Worth it if your internet is slow these days.
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Gareth Smith
(@GarethSmith1981) reported
@Shawhelp can you guys please fix my internet connection or cancel my contract so I can change companies. Have been told 3 times now there is nothing that can be done even though Shaw speed tests constantly show the internet is about a quarter of the speed it should be.
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okam
(@ImCanadianAF) reported
@ShawInfo I love when you say I have 100MBPS but am only getting 11 Kbps fix your ******* internet
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Lila Roth
(@evilfishyx) reported
@Shawhelp whats going on in abbeydale the internet keeps going up and down.
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Cathy Richards
(@ride_rd) reported
@Shawhelp HBO/Crave is going to fail in Canada if we keep missing out on hot items that the US gets.
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MilkInABag (Marshall)
(@MilklnABag) reported
Going to have to call it today, internet just dropping 1000 frames every couple minutes is just killing my vibe. Love paying for top tier internet is get bottom tier service. Cheers @ShawInfo
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Amy Pinto
(@xantcha_ojanen) reported
@Shawhelp Is there a internet outage in Calgary Northwest? Experiencing full outage up here.
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Louis
(@dldt546) reported
@ShawInfo what's going on? Trying to reach you, but your phone doesn't work (the line just went dead - am I on hold, or not?). Your fancy live chat thing doesn't work, your apple messages thing doesn't work. How does one get a hold of you? Are you there? Hello?