Shaw Outage Report in Bowen Island, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Bowen Island, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Bowen Island, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver and North Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
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| Vancouver |
TV | |
| North Vancouver |
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| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Bowen Island, British Columbia
Latest outage, problems and issue reports in Bowen Island and nearby locations:
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Genan
(@dtie4) reported
@Shawhelp It would be real nice to have TV that actually works there is absolutely no stability I’m lucky if I can watch five minutes of TV 🤬🤬
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Christopher Doyle
(@chrisdoyle78) reported
@Shawhelp Good Morning. My internet is down this morning. I can connect to the Wifi but there is no internet. I am in SW calgary. I powerd my cable modem off and on, and no luck.
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Sadid Rahimi
(@sadidrahimi) reported
@shaw @Shawhelp bruh, you serious? Again? Why are y’all down every 2 days #switchtoTELUS
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Ponzi
(@PonziYT) reported
@Shawhelp Shaw connection down in southeast Calgary ab, any updates?
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Honeyboy Wilson
(@HoneyboyWilson6) reported
@Shawhelp I tried one, but we can’t reply to any of them, other users were able to post messages that they were also having problems. So, users can post a topic message, but nobody can reply.
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Think B4U Tweet
(@IRaiseUFacts) reported
@Shawhelp how do you cancel future recordings from recording? Somehow my PVR keeps recording every upcoming Yankees games. I don’t want them recording and if you try to edit the upcoming one, CANCEL ALL UPCOMING recordings is t an option.
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Kevin Lloyd🇨🇦
(@kevinlovestech) reported
Tried to login to my @Shawhelp Mobile account using SMS 2FA. Somehow ended up with 6 one-time codes, and none of them worked. Tried the email option, which I got 20 minutes later. Nicely done, Shaw. When 2FA doesn't work, people can't access their accounts. We know that, right?
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Katie Nicholls (she/her)
(@ohheykatie) reported
@Shawhelp any details about the outage in Northwestern Ontario?
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MIKAËL
(@MSQUARED2_M2) reported
@ShawInfo your customer service is abhorrent! Spoke with Ramid in retention, and he was extremely rude. For the monthly $ customers pay, as well as being a customer for 11 years, this is beyond unacceptable. I think it is finally time to cut ties with your deplorable service.
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Matt Fougere
(@kickscootes) reported
@Shawhelp I am using wireless. And it also has started to bother me. I am so mad right now its sunday and I am exhausted. I wish I didn't have to even be on my computer. Instead this stupid world is a goof to me. I wish I could die