Shaw outages and service status in Bowen Island, British Columbia

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Shaw generated 8 outage signals in the last 24 hours around Bowen Island, including 8 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 16, 1:40 AM EDT.

Internet (56%)
TV (18%)
Wi-fi (13%)
E-mail (7%)
Total Blackout (6%)
Phone (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Bowen Island, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Bowen Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Bowen Island	Baseline
Apr 15, 1:20 PM EDT	0	0	0
Apr 15, 1:40 PM EDT	0	0	0
Apr 15, 2:00 PM EDT	0	0	0
Apr 15, 2:20 PM EDT	0	0	0
Apr 15, 2:40 PM EDT	0	0	0
Apr 15, 3:00 PM EDT	0	0	0
Apr 15, 3:20 PM EDT	0	0	0
Apr 15, 3:40 PM EDT	0	0	0
Apr 15, 4:00 PM EDT	0	0	0
Apr 15, 4:20 PM EDT	0	0	0
Apr 15, 4:40 PM EDT	0	0	0
Apr 15, 5:00 PM EDT	0	0	0
Apr 15, 5:20 PM EDT	0	0	0
Apr 15, 5:40 PM EDT	0	0	0
Apr 15, 6:00 PM EDT	0	0	0
Apr 15, 6:20 PM EDT	0	0	0
Apr 15, 6:40 PM EDT	0	0	0
Apr 15, 7:00 PM EDT	0	0	0
Apr 15, 7:20 PM EDT	0	0	0
Apr 15, 7:40 PM EDT	0	0	0
Apr 15, 8:00 PM EDT	0	0	0
Apr 15, 8:20 PM EDT	0	0	0
Apr 15, 8:40 PM EDT	0	0	0
Apr 15, 9:00 PM EDT	0	0	0
Apr 15, 9:20 PM EDT	0	0	0
Apr 15, 9:40 PM EDT	0	0	0
Apr 15, 10:00 PM EDT	0	0	0
Apr 15, 10:20 PM EDT	0	0	0
Apr 15, 10:40 PM EDT	0	0	0
Apr 15, 11:00 PM EDT	0	0	0
Apr 15, 11:20 PM EDT	0	0	0
Apr 15, 11:40 PM EDT	0	0	0
Apr 16, 12:00 AM EDT	0	0	0
Apr 16, 12:20 AM EDT	0	0	0
Apr 16, 12:40 AM EDT	0	0	0
Apr 16, 1:00 AM EDT	0	0	0
Apr 16, 1:20 AM EDT	0	0	0
Apr 16, 1:40 AM EDT	0	0	0
Apr 16, 2:00 AM EDT	0	0	0
Apr 16, 2:20 AM EDT	0	0	0
Apr 16, 2:40 AM EDT	0	0	0
Apr 16, 3:00 AM EDT	0	0	0
Apr 16, 3:20 AM EDT	0	0	0
Apr 16, 3:40 AM EDT	0	0	0
Apr 16, 4:00 AM EDT	0	0	0
Apr 16, 4:20 AM EDT	0	0	0
Apr 16, 4:40 AM EDT	0	0	0
Apr 16, 5:00 AM EDT	0	0	0
Apr 16, 5:20 AM EDT	0	0	0
Apr 16, 5:40 AM EDT	0	0	0
Apr 16, 6:00 AM EDT	0	0	0
Apr 16, 6:20 AM EDT	0	0	0
Apr 16, 6:40 AM EDT	0	0	0
Apr 16, 7:00 AM EDT	0	0	0
Apr 16, 7:20 AM EDT	0	0	0
Apr 16, 7:40 AM EDT	0	0	0
Apr 16, 8:00 AM EDT	0	0	0
Apr 16, 8:20 AM EDT	0	0	0
Apr 16, 8:40 AM EDT	0	0	0
Apr 16, 9:00 AM EDT	0	0	0
Apr 16, 9:20 AM EDT	0	0	0
Apr 16, 9:40 AM EDT	0	0	0
Apr 16, 10:00 AM EDT	0	0	0
Apr 16, 10:20 AM EDT	0	0	0
Apr 16, 10:40 AM EDT	0	0	0
Apr 16, 11:00 AM EDT	0	0	0
Apr 16, 11:20 AM EDT	0	0	0
Apr 16, 11:40 AM EDT	0	0	0
Apr 16, 12:00 PM EDT	0	0	0
Apr 16, 12:20 PM EDT	0	0	0
Apr 16, 12:40 PM EDT	0	0	0
Apr 16, 1:00 PM EDT	0	0	0
Apr 16, 1:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bowen Island, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	12 hours ago
Vancouver	TV	12 hours ago
Vancouver	E-mail	12 hours ago
Vancouver	Total Blackout	14 hours ago
Vancouver	Internet	15 hours ago
Vancouver	Internet	16 hours ago

Nearby cities with recent reports

Vancouver

32 recent signals

12 hours ago

North Vancouver

2 recent signals

1 day ago

Community Discussion

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Shaw Issues Reports Near Bowen Island, British Columbia

Latest outage, problems and issue reports in Bowen Island and nearby locations:

Marcus Anderson (@InTheBluePaint) reported 4 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
Sophie Straith (@sophiestraith) reported 5 minutes ago from Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
SuzieCanuck🇨🇦 (@SuzieCanuck) reported 9 minutes ago from Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 10 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Yvonne Bray (@PSPilates) reported 12 minutes ago from West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
Jeff Thorlacius (@jthor099) reported 12 minutes ago from Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Sophie Straith (@sophiestraith) reported 15 minutes ago from Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
Curtis (@Jones_NS99) reported 19 minutes ago from North Vancouver, British Columbia
Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?
ABALI (@G_ABALI_S) reported 28 minutes ago from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
India Barnardo (@Indi_pops) reported 30 minutes ago from Westmount, British Columbia
@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
Mark Thirtle (@regattabred) reported 38 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Rose Hillier (@rlhnyvr) reported 41 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
Michael Brimer (@IMBrimer) reported 43 minutes ago from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Stylebysarahbraim (@SarahBraim) reported 44 minutes ago from Vancouver, British Columbia
@ShawInfo your service is horrible
Jennifer West (@Westjet007) reported 45 minutes ago from Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Travel by Rempel (@TRempel604) reported 46 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
SIXO FOUR (@sixo_four) reported 50 minutes ago from North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
Moke (@mykeymause) reported 51 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
David Schreck (@StrategicThghts) reported 57 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Quinn Mell-Cobb (@QuinnMellCobb) reported 58 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jasmine Kaur G (@jgarcha) reported 8 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
DJ Phoenix (@DJPh03NiX) reported 9 minutes ago
@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
Gena Dixon (@genadxn) reported 10 minutes ago
@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
Bella Bee  (@SmileyYYC) reported 16 minutes ago
WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
Mat Thomas (@EmptyUK) reported 17 minutes ago
@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
AndorianIP(AiP)🐍 (@AndorianIP) reported 19 minutes ago
@Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.
Mat Thomas (@EmptyUK) reported 23 minutes ago
@Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.
Alex (@GoBills2112) reported 26 minutes ago
@Shawhelp There has to be more urgent help available? My internet will be out for 40 hours by the time an agent will come to fix! That’s unacceptable. Two employment incomes depend on this as we work from home. This is ridiculous. I’m thinking about canceling at the end of my contract
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 26 minutes ago
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
Guy_Barnabe (@GuyBarnabe) reported 27 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…