Shaw

Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in North Vancouver come from postal codes V7L, V7K, V7P, V7H, V7N and V7M.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 12/08/2025 09:45

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Richmond, Burnaby, North Vancouver and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaNew Westminster TV
CanadaVancouver Internet
CanadaRichmond Internet
CanadaVancouver Wi-fi
CanadaVancouver E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • brynmw Bryn Morgan Williams (@brynmw) reported from Vancouver, British Columbia

    Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • AliloAlan Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • nicdex Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia

    @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • tazimdamji Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia

    @Shawhelp hi my modem seems to be down 😣

  • cloutier68 Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • j_holtslander Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia

    @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • geekdad604 Tri (@geekdad604) reported from North Vancouver, British Columbia

    @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

  • chris_e_simpson Chris Simpson (@chris_e_simpson) reported from North Vancouver, British Columbia

    Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

  • mykeymause Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Devvvy17 Devin (@Devvvy17) reported

    @Shawhelp help! I'm new to Shaw and my gateway keeps flashing yellow/orange. I don't think I have a working coax outlet, what can I do?

  • LenaMamaBean Lena (@LenaMamaBean) reported

    Perfect! Internet is down and kiddo is missing her virtual dance class...things are not good. What is happening in northwest #yeg @Shawhelp????

  • DonaldAngell fhjvxrt b (@DonaldAngell) reported

    @Shawhelp my service at 852mcdermot Ave wpg mb R3E 0t7 supposed to be cancelled

  • kazmart51 Karen Brennan (@kazmart51) reported

    @Shawhelp Every time you say that & every time you find nothing wrong. You tweak settings from your end, it seems better and really it’s not. WHY does it drop out?? Get a tech here. Appointment & mask. That’s all it needs. Get them to bring the better router equipment as this one is crap.

  • ikcotol Ken in Winnipeg. (@ikcotol) reported

    @Shawhelp I need someone to answer...my internet is throttled and I have to work. Please help

  • kamikazy1990 Ahmad (@kamikazy1990) reported

    @ShawInfo It's funny how during these pandemic times you jack up your prices after being a loyal customer for you guys now you decide to increase my price for the same service no thanks you not having my business and your customer service is horrible.

  • hulobow Jacqui Hulobow (@hulobow) reported

    @Shawhelp Is there an outage in Nanaimo-Jingle pot area?

  • mercurialsmile Melissa Blythe (@mercurialsmile) reported

    @LenaMamaBean @Shawhelp Ah crap. My Shaw is fine just south of you.

  • YM_Blackrose Yasaman Mohandesi (@YM_Blackrose) reported

    @Shawhelp Is there internet outage in Coquitlam?

  • IndianNorth KA Man (@IndianNorth) reported

    @Shawhelp I read there will be service disruption today In Lower Mainland. What Service will be out?