Shaw outages and service status in North Vancouver, British Columbia

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Full Outage Map

Shaw generated 4 outage signals in the last 24 hours around North Vancouver, including 4 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Jul 21, 5:20 PM EDT.

Internet (64%)
Wi-fi (12%)
Total Blackout (10%)
TV (9%)
E-mail (5%)

The latest reports from users having issues in North Vancouver come from postal codes V7L and V7K .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North Vancouver	Baseline
Jul 20, 5:20 PM EDT	0	0	0
Jul 20, 5:40 PM EDT	0	0	0
Jul 20, 6:00 PM EDT	0	0	0
Jul 20, 6:20 PM EDT	0	0	0
Jul 20, 6:40 PM EDT	0	0	0
Jul 20, 7:00 PM EDT	0	0	0
Jul 20, 7:20 PM EDT	0	0	0
Jul 20, 7:40 PM EDT	0	0	0
Jul 20, 8:00 PM EDT	0	0	0
Jul 20, 8:20 PM EDT	0	0	0
Jul 20, 8:40 PM EDT	0	0	0
Jul 20, 9:00 PM EDT	0	0	0
Jul 20, 9:20 PM EDT	0	0	0
Jul 20, 9:40 PM EDT	0	0	0
Jul 20, 10:00 PM EDT	0	0	0
Jul 20, 10:20 PM EDT	0	0	0
Jul 20, 10:40 PM EDT	0	0	0
Jul 20, 11:00 PM EDT	0	0	0
Jul 20, 11:20 PM EDT	0	0	0
Jul 20, 11:40 PM EDT	0	0	0
Jul 21, 12:00 AM EDT	0	0	0
Jul 21, 12:20 AM EDT	0	0	0
Jul 21, 12:40 AM EDT	0	0	0
Jul 21, 1:00 AM EDT	0	0	0
Jul 21, 1:20 AM EDT	0	0	0
Jul 21, 1:40 AM EDT	0	0	0
Jul 21, 2:00 AM EDT	0	0	0
Jul 21, 2:20 AM EDT	0	0	0
Jul 21, 2:40 AM EDT	0	0	0
Jul 21, 3:00 AM EDT	0	0	0
Jul 21, 3:20 AM EDT	0	0	0
Jul 21, 3:40 AM EDT	0	0	0
Jul 21, 4:00 AM EDT	0	0	0
Jul 21, 4:20 AM EDT	0	0	0
Jul 21, 4:40 AM EDT	0	0	0
Jul 21, 5:00 AM EDT	0	0	0
Jul 21, 5:20 AM EDT	0	0	0
Jul 21, 5:40 AM EDT	0	0	0
Jul 21, 6:00 AM EDT	0	0	0
Jul 21, 6:20 AM EDT	0	0	0
Jul 21, 6:40 AM EDT	0	0	0
Jul 21, 7:00 AM EDT	0	0	0
Jul 21, 7:20 AM EDT	0	0	0
Jul 21, 7:40 AM EDT	0	0	0
Jul 21, 8:00 AM EDT	0	0	0
Jul 21, 8:20 AM EDT	0	0	0
Jul 21, 8:40 AM EDT	0	0	0
Jul 21, 9:00 AM EDT	0	0	0
Jul 21, 9:20 AM EDT	0	0	0
Jul 21, 9:40 AM EDT	0	0	0
Jul 21, 10:00 AM EDT	0	0	0
Jul 21, 10:20 AM EDT	0	0	0
Jul 21, 10:40 AM EDT	0	0	0
Jul 21, 11:00 AM EDT	0	0	0
Jul 21, 11:20 AM EDT	0	0	0
Jul 21, 11:40 AM EDT	0	0	0
Jul 21, 12:00 PM EDT	0	0	0
Jul 21, 12:20 PM EDT	0	0	0
Jul 21, 12:40 PM EDT	0	0	0
Jul 21, 1:00 PM EDT	0	0	0
Jul 21, 1:20 PM EDT	0	0	0
Jul 21, 1:40 PM EDT	0	0	0
Jul 21, 2:00 PM EDT	0	0	0
Jul 21, 2:20 PM EDT	0	0	0
Jul 21, 2:40 PM EDT	0	0	0
Jul 21, 3:00 PM EDT	0	0	0
Jul 21, 3:20 PM EDT	0	0	0
Jul 21, 3:40 PM EDT	0	0	0
Jul 21, 4:00 PM EDT	0	0	0
Jul 21, 4:20 PM EDT	0	0	0
Jul 21, 4:40 PM EDT	0	0	0
Jul 21, 5:00 PM EDT	0	0	0
Jul 21, 5:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Port Moody, New Westminster, Anmore, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	15 minutes ago
Vancouver	Wi-fi	3 hours ago
Vancouver	Internet	5 hours ago
Vancouver	E-mail	23 hours ago
Vancouver	TV	1 day ago
Vancouver	TV	1 day ago

Nearby cities with recent reports

Vancouver

16 recent signals

15 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

Travel by Rempel (@TRempel604) reported 2 minutes ago from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 4 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
Colin Rose (@ColinRose) reported 6 minutes ago from Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
Rose Hillier (@rlhnyvr) reported 7 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
Yvonne Bray (@PSPilates) reported 8 minutes ago from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Jessy (@CoachDhillon) reported 12 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Rob Grey (@rgrey1) reported 17 minutes ago from Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
ABALI (@G_ABALI_S) reported 19 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Tazim Damji (@tazimdamji) reported 19 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
RitchWorld (@RitchWorld) reported 21 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Curtis (@Jones_NS99) reported 25 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Travel by Rempel (@TRempel604) reported 26 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Prairie Paul (@PaulDoroshenko) reported 28 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
Tracy ترايسي (@tracyglennYVR) reported 32 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Jay Holtslander (@j_holtslander) reported 40 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
ABALI (@G_ABALI_S) reported 44 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Jeff Thorlacius (@jthor099) reported 47 minutes ago from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Monique Cloutier (@cloutier68) reported 49 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Andrew Cook (@andrewcook) reported 50 minutes ago from Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
Travel by Rempel (@TRempel604) reported 57 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ryan Brackenbury (@slackerman10) reported 4 minutes ago
Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
Guy_Barnabe (@GuyBarnabe) reported 5 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 8 minutes ago
@Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today
Eden☦️ (@eden14900) reported 9 minutes ago
@Shawhelp Outage issues in north haven
Drimint (@RisenRealm) reported 11 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Vanessa (@Noosiekins) reported 13 minutes ago
@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
Ugabug (@MaryPChipman) reported 15 minutes ago
@Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.
Don T Beakunt (@truebusterflash) reported 15 minutes ago
@Shawhelp As an fyi, Xfinity stream is not working
axishairsalons.com (@axishairsalons) reported 17 minutes ago
@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 24 minutes ago
@Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.