Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Richmond, Burnaby, Vancouver, New Westminster, North Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Internet | |
| Richmond |
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| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Blue curve not working once again
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Danielle Aichler
(@danielaichler) reported
from
Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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India Barnardo
(@Indi_pops) reported
from
Westmount, British Columbia
@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
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Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Marlow 🇨🇦🇺🇦
(@Marlow22) reported
from
Vancouver, British Columbia
@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
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Anne
(@pambh65) reported
from
Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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west coast homo
(@jowdoof) reported
from
Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Alex McRoberts
(@webtwozero) reported
from
North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦
(@KymberleyJules) reported
@Shawhelp HEAR ME CLEARLY YOU ARE REPEAT OFFENDERS AND OUTRIGHT LIARS. YOU ARE NOT HAPPY TO HELP BECAUSE I HAVE DEALT WITH YOUR PEOPLE AND THEY ARE WILLFULLY RUDE.
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michelle
(@closetofree) reported
@Shawhelp My services are not working. I pay my bill on time every month so I don't know what is happening. Please help? Thx
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L is short for something
(@L_For_Short) reported
@Shawhelp I hate Shaw. I hate your tech support, I hate your service. Full service outage since yesterday. I NEED internet for work. Slip filing deadlines are Tuesday but no one can come check until Thursday. What if this happens in tax season???
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778insomnia
(@778insomnia) reported
@Shawhelp There’s an outage with call forwarding on Shaw mobile as of now. Even after visiting mobile portal CF disables itself. Can't enable on phone either. Please review and escalate.
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Dr Kristie Dukewich
(@KDukewich) reported
@Shawhelp I’m in South Cambie with internet, phone, TV. Outage page says it’s a power issue, but I have power. Last update on outage page was 4 hours ago. What’s the timeline? I have work to do!!
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Exclusively Bill 🇨🇦🇺🇦
(@BillYaciuk) reported
@tigergaming9095 @Speedtest @Shawhelp that's still not great. hardwired on the old pc i got 250U/15D, which is pretty close to what we pay for. this whole wifi stuff is crap on pc's.
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Lamont County
(@LamontCounty) reported
@Shawhelp FYI @shawhelp - the link you provided does not work. Our staff have already been in contact with Technical Support on the phone outage issue. There is a scheduled maintenance planned in the general area that may be causing the outage?
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Corbyn with a Y
(@corbyn15) reported
@ShawInfo @Shawhelp Any support for smartwatches on the horizon?
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D A V I D V I N K
(@davidvink) reported
I do like @ShawInfo @Shawhelp however, I wouldn’t recommend getting the phone insurance plan. I have send my phone to Texas to Likewise taking 3-5 weeks for repair. I took a chance and brought it to Apple even though I don’t have coverage and they repaired it for free. #service
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Tommy Levi
(@tslevi) reported
@Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.