Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, Richmond, North Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Burnaby |
Internet | |
| Vancouver |
Wi-fi | |
| New Westminster |
TV | |
| Vancouver |
Internet | |
| New Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
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Andrew Cook
(@andrewcook) reported
from
Burnaby, British Columbia
@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
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Leandro Santos
(@ls69360) reported
from
Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Is there an outage at UBC?
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Jessica Ruth (she/her)
(@allen_jessica) reported
from
Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Michael Cuddihy
(@Wbaz54) reported
from
Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Farzad's Barber Shop
(@BarbersRBetter) reported
from
Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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colored pencil
(@singh_sp) reported
from
Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Haig Sakouyan
(@haigtweets) reported
from
North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Yee
(@likiud) reported
@Shawhelp I've been checking the page all day today and yesterday and have been super patient. This is worst than the Rogers outage.
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Memi
(@MemiCorp) reported
@Shawhelp The IVR on the toll free number confirmed a service outage in our area. Now I play the waiting game, or read a book or something :-p
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Jeff Larsen
(@bubbalarsen) reported
@Shawhelp we keep losing signal in Martindale, any outages reported?
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Jeff Zavaglia
(@JZavaglia92) reported
@Shawhelp my feed for the Canucks game on channel 22 sportsnet Pacific has been very choppy for the whole game, is there a problem with the channel?
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Terry Yee
(@likiud) reported
@Shawhelp when can Langley get their service back? This is really costing me $$$ as I work from home and had to use my phone data. It's been 30+ hours already. I hope we get some compensation.
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ncr veqks
(@veqksy) reported
@NotYair @ShawInfo internet provider. the transmission box burnt down in a local fire
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Big Slick
(@Knowen2foldem) reported
@Shawhelp can you give me the number I would call to cancel my internet?
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp please turn my services back on, I don't care if you tell me there no outage, fix it
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David J
(@janzy68) reported
@Shawhelp is there an issue with cable in Kits? Cannot change channels
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Samson Nonu
(@samsungnonung) reported
@Shawhelp can I get an updated update on the outage in Langley. 36hrs no internet.