Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, New Westminster and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
TV | |
| Vancouver |
Total Blackout | |
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Rob Grey
(@rgrey1) reported
from
Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Is there an outage at UBC?
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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shea
(@sheaC_3) reported
from
Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kristi Pinderi
(@KristPinderi) reported
@OlgaScherbina @ShawInfo Horrible! Even when I wanted to stop the contract it was so difficult. Never again with Shaw!
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Michelle
(@michelle_on_rye) reported
@Zach_Fleisher @JonasDesrosiers @Shawhelp My least favourite Shaw Cable lie is how their tech support tell you to use the Netflix speed test so they can momentarily stop throttling it and gaslight you.
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Jordan :)
(@jorbage) reported
@PantsAreDragon @ShawInfo Shaw is so ******* terrible, Telus Fibre is really nice tho.
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Karl @ MyWinePal 🍷🍁
(@mywinepal) reported
Today I switched from @ShawInfo to @TELUS for my internet and cable services. The service by the Telus service person was excellent. #kudos
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Gabriela Ventura
(@GabyG_1219) reported
@Shawhelp I did get in contact with you guys. After unplugging, resetting over and over again. Its still not working!
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Tyler Neilson
(@tylerneilson) reported
from
Prince George, British Columbia
@Shawhelp my home internet went down shorty after 3pm PT, and is still down - orange flashing light on Bluecurve Modem. I’m in #CityOfPG - is this a known outrage, any suggestions to get things working again?
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Ash Rants By Ash
(@ash_rants) reported
@Shawhelp I have tried DMing you guys. No response.? My internet has been out for over an hour, for the third day in a row. My kids missed online school this morning. And I’m completely fed up with your service.
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Sengh Doing Thengs
(@SenghThengs) reported
@ShawInfo why do y’all advertise the download speeds at like 1gb and then when I actually download something its only like 100mb/s? 🤔 never understood this, like on the “speed test” ill get 1gb but actual downloads i never do.. this some false advertising 👀
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Dlcarlson
(@dcarlson_dlc) reported
@ShawInfo so glad I pay for high-speed.... No wonder my blue curve sucks
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Drawn Line
(@DrawnLine1) reported
@Shawhelp is there some kind of issue in the area of 124st and 111ave causing delays or stuttered service?