Shaw outages and service status in North Vancouver, British Columbia

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Full Outage Map

Shaw generated 5 outage signals in the last 24 hours around North Vancouver, including 5 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Jul 30, 3:02 PM EDT.

Internet (65%)
TV (12%)
Wi-fi (10%)
E-mail (8%)
Total Blackout (5%)

The latest reports from users having issues in North Vancouver come from postal codes V7L and V7K .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North Vancouver	Baseline
Jul 29, 6:00 PM EDT	0	0	0
Jul 29, 6:20 PM EDT	0	0	0
Jul 29, 6:40 PM EDT	0	0	0
Jul 29, 7:00 PM EDT	0	0	0
Jul 29, 7:20 PM EDT	0	0	0
Jul 29, 7:40 PM EDT	0	0	0
Jul 29, 8:00 PM EDT	0	0	0
Jul 29, 8:20 PM EDT	0	0	0
Jul 29, 8:40 PM EDT	0	0	0
Jul 29, 9:00 PM EDT	0	0	0
Jul 29, 9:20 PM EDT	0	0	0
Jul 29, 9:40 PM EDT	0	0	0
Jul 29, 10:00 PM EDT	0	0	0
Jul 29, 10:20 PM EDT	0	0	0
Jul 29, 10:40 PM EDT	0	0	0
Jul 29, 11:00 PM EDT	0	0	0
Jul 29, 11:20 PM EDT	0	0	0
Jul 29, 11:40 PM EDT	0	0	0
Jul 30, 12:00 AM EDT	0	0	0
Jul 30, 12:20 AM EDT	0	0	0
Jul 30, 12:40 AM EDT	0	0	0
Jul 30, 1:00 AM EDT	0	0	0
Jul 30, 1:20 AM EDT	0	0	0
Jul 30, 1:40 AM EDT	0	0	0
Jul 30, 2:00 AM EDT	0	0	0
Jul 30, 2:20 AM EDT	0	0	0
Jul 30, 2:40 AM EDT	0	0	0
Jul 30, 3:00 AM EDT	0	0	0
Jul 30, 3:20 AM EDT	0	0	0
Jul 30, 3:40 AM EDT	0	0	0
Jul 30, 4:00 AM EDT	0	0	0
Jul 30, 4:20 AM EDT	0	0	0
Jul 30, 4:40 AM EDT	0	0	0
Jul 30, 5:00 AM EDT	0	0	0
Jul 30, 5:20 AM EDT	0	0	0
Jul 30, 5:40 AM EDT	0	0	0
Jul 30, 6:00 AM EDT	0	0	0
Jul 30, 6:20 AM EDT	0	0	0
Jul 30, 6:40 AM EDT	0	0	0
Jul 30, 7:00 AM EDT	0	0	0
Jul 30, 7:20 AM EDT	0	0	0
Jul 30, 7:40 AM EDT	0	0	0
Jul 30, 8:00 AM EDT	0	0	0
Jul 30, 8:20 AM EDT	0	0	0
Jul 30, 8:40 AM EDT	0	0	0
Jul 30, 9:00 AM EDT	0	0	0
Jul 30, 9:20 AM EDT	0	0	0
Jul 30, 9:40 AM EDT	0	0	0
Jul 30, 10:00 AM EDT	0	0	0
Jul 30, 10:20 AM EDT	0	0	0
Jul 30, 10:40 AM EDT	0	0	0
Jul 30, 11:00 AM EDT	0	0	0
Jul 30, 11:20 AM EDT	0	0	0
Jul 30, 11:40 AM EDT	0	0	0
Jul 30, 12:00 PM EDT	0	0	0
Jul 30, 12:20 PM EDT	0	0	0
Jul 30, 12:40 PM EDT	0	0	0
Jul 30, 1:00 PM EDT	0	0	0
Jul 30, 1:20 PM EDT	0	0	0
Jul 30, 1:40 PM EDT	0	0	0
Jul 30, 2:00 PM EDT	0	0	0
Jul 30, 2:20 PM EDT	0	0	0
Jul 30, 2:40 PM EDT	0	0	0
Jul 30, 3:00 PM EDT	0	0	0
Jul 30, 3:20 PM EDT	0	0	0
Jul 30, 3:40 PM EDT	0	0	0
Jul 30, 4:00 PM EDT	0	0	0
Jul 30, 4:20 PM EDT	0	0	0
Jul 30, 4:40 PM EDT	0	0	0
Jul 30, 5:00 PM EDT	0	0	0
Jul 30, 5:20 PM EDT	0	0	0
Jul 30, 5:40 PM EDT	0	0	0
Jul 30, 6:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby, Port Moody, New Westminster, and Anmore.

City	Problem Type	Report Time
Vancouver	Internet	3 hours ago
Vancouver	E-mail	4 hours ago
Vancouver	TV	6 hours ago
Vancouver	E-mail	7 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	1 day ago

Nearby cities with recent reports

Vancouver

15 recent signals

3 hours ago

Richmond

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

Barb Snelgrove (@megamouthtweets) reported 1 minute ago from Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
Alfred Kolowrat (@Alfieak) reported 2 minutes ago from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
Jessy (@CoachDhillon) reported 5 minutes ago from Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
Allan 2022 (@Festive_Fong) reported 12 minutes ago from Richmond, British Columbia
@Shawhelp Help me !
Bryn Morgan Williams (@brynmw) reported 14 minutes ago from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
Kim Coleman (@kimc555) reported 19 minutes ago from North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
Danielle Aichler (@danielaichler) reported 19 minutes ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Travel by Rempel (@TRempel604) reported 29 minutes ago from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Jay Holtslander (@j_holtslander) reported 33 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Michael Brimer (@IMBrimer) reported 34 minutes ago from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
Craig Minielly (@craigminielly) reported 34 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
mrslprime (@mrslprime) reported 39 minutes ago from Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
Mark Thirtle (@regattabred) reported 39 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
shirley silberg (@ShirleySilberg) reported 40 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Craig Minielly (@craigminielly) reported 44 minutes ago from Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
Curtis (@Jones_NS99) reported 49 minutes ago from North Vancouver, British Columbia
Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?
Michael Brimer (@IMBrimer) reported 57 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
ABALI (@G_ABALI_S) reported 59 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
colored pencil (@singh_sp) reported 59 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Prairie Paul (@PaulDoroshenko) reported 59 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Guy_Barnabe (@GuyBarnabe) reported 1 minute ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Chris (@PoCoello) reported 3 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
Vanessa (@Noosiekins) reported 5 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
Roger Wild (@rojwild) reported 11 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
Alan (@aches63) reported 18 minutes ago
@Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??
OC_2030 (@oc_2030_vision) reported 19 minutes ago
@Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes
Ugabug (@MaryPChipman) reported 22 minutes ago
@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
OC_2030 (@oc_2030_vision) reported 22 minutes ago
@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
Curtis Tomiuk (@TomiukCurtis) reported 23 minutes ago
Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.
Don T Beakunt (@truebusterflash) reported 25 minutes ago
3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.