Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near North Vancouver, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, Richmond, North Vancouver, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Total Blackout | 3 days ago |
|
Vancouver
|
Internet | 4 days ago |
|
Vancouver
|
Internet | 5 days ago |
|
Burnaby
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaYou did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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macaroni in a pot (@jooooodooolp) reported from Burnaby, British ColumbiaJust like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Rob Grey (@rgrey1) reported from Westmount, British Columbia@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
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Rob Grey (@rgrey1) reported from Burnaby, British Columbia@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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ZAKtalks TECH 🇨🇦 #ZAKpack #TeamUnFiltered (@ZAKtalksTECH) reportedNot sure if we'll have a stream tonight or not. Internet has been up and down most of the day. 🙁 I've been on the phone with my ISP for the last few hours. If @Shawhelp would bury the exposed temp-line, this wouldn't happen... @ShawInfo
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David Vass (@davidvassbc) reported@Shawhelp you arranged for a tech to come and help get my cable working. He was here yesterday, made a replacement, everything working well now. Thank you.
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Taka🖖🇨🇦 (@TakaakiMasuda1) reported@CaptAnth @ShawInfo Aww crap, you're right I am chatting with agent b/c store doesn't accept items
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Jamie Arpin-Ricci (@jamiearpinricci) reported@Shawhelp I can't get through to tech support. Internet not working in Winnipeg. Is there an outage?
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Richard Schear (@RESPAlberta) reported@Shawhelp Once again our phone is not working. The message "Check phone line " appears on the phone screen.
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Chris Corrigan (@chriscorrigan) reportedHey @Shawhelp the internet on Bowen Island has been stop and start since the big outage last week. Any eta on when things might be patched up?
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Ruth Myles (@RuthMylesCH) reportedInternet down in Lake Bonavista Calgary @Shawhelp
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Mister Scottlybrown (@scottlybrown) reported@Shawhelp is there an internet outage in Clarkdale Meadows, Sherwood Park tonight? Internet/cable just dropped. Webpage says it can’t establish a secure connection with the server.
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Z (@zyraxo) reportedMy internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp
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marilyndishes (@mitglick) reportedHaving trouble with @Shaw Our modem isn’t working ..we are paying for the top speed internet but it is so slow..and we are getting very frustrated. I am hoping that @Shawhelp will come through and help us Anyone else have trouble? #yeg #yeginternet #Shaw