Shaw outages and service status in North Vancouver, British Columbia

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Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around North Vancouver, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 18, 12:36 PM EDT.

Internet (55%)
TV (18%)
Wi-fi (11%)
E-mail (10%)
Total Blackout (5%)
Phone (2%)

The latest reports from users having issues in North Vancouver come from postal codes V7K , V7J , V7H and V7L .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North Vancouver	Baseline
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0
Apr 17, 8:40 PM EDT	0	0	0
Apr 17, 9:00 PM EDT	0	0	0
Apr 17, 9:20 PM EDT	0	0	0
Apr 17, 9:40 PM EDT	0	0	0
Apr 17, 10:00 PM EDT	0	0	0
Apr 17, 10:20 PM EDT	0	0	0
Apr 17, 10:40 PM EDT	0	0	0
Apr 17, 11:00 PM EDT	0	0	0
Apr 17, 11:20 PM EDT	0	0	0
Apr 17, 11:40 PM EDT	0	0	0
Apr 18, 12:00 AM EDT	0	0	0
Apr 18, 12:20 AM EDT	0	0	0
Apr 18, 12:40 AM EDT	0	0	0
Apr 18, 1:00 AM EDT	0	0	0
Apr 18, 1:20 AM EDT	0	0	0
Apr 18, 1:40 AM EDT	0	0	0
Apr 18, 2:00 AM EDT	0	0	0
Apr 18, 2:20 AM EDT	0	0	0
Apr 18, 2:40 AM EDT	0	0	0
Apr 18, 3:00 AM EDT	0	0	0
Apr 18, 3:20 AM EDT	0	0	0
Apr 18, 3:40 AM EDT	0	0	0
Apr 18, 4:00 AM EDT	0	0	0
Apr 18, 4:20 AM EDT	0	0	0
Apr 18, 4:40 AM EDT	0	0	0
Apr 18, 5:00 AM EDT	0	0	0
Apr 18, 5:20 AM EDT	0	0	0
Apr 18, 5:40 AM EDT	0	0	0
Apr 18, 6:00 AM EDT	0	0	0
Apr 18, 6:20 AM EDT	0	0	0
Apr 18, 6:40 AM EDT	0	0	0
Apr 18, 7:00 AM EDT	0	0	0
Apr 18, 7:20 AM EDT	0	0	0
Apr 18, 7:40 AM EDT	0	0	0
Apr 18, 8:00 AM EDT	0	0	0
Apr 18, 8:20 AM EDT	0	0	0
Apr 18, 8:40 AM EDT	0	0	0
Apr 18, 9:00 AM EDT	0	0	0
Apr 18, 9:20 AM EDT	0	0	0
Apr 18, 9:40 AM EDT	0	0	0
Apr 18, 10:00 AM EDT	0	0	0
Apr 18, 10:20 AM EDT	0	0	0
Apr 18, 10:40 AM EDT	0	0	0
Apr 18, 11:00 AM EDT	0	0	0
Apr 18, 11:20 AM EDT	0	0	0
Apr 18, 11:40 AM EDT	0	0	0
Apr 18, 12:00 PM EDT	0	0	0
Apr 18, 12:20 PM EDT	0	0	0
Apr 18, 12:40 PM EDT	0	0	0
Apr 18, 1:00 PM EDT	0	0	0
Apr 18, 1:20 PM EDT	0	0	0
Apr 18, 1:40 PM EDT	0	0	0
Apr 18, 2:00 PM EDT	0	0	0
Apr 18, 2:20 PM EDT	0	0	0
Apr 18, 2:40 PM EDT	0	0	0
Apr 18, 3:00 PM EDT	0	0	0
Apr 18, 3:20 PM EDT	0	0	0
Apr 18, 3:40 PM EDT	0	0	0
Apr 18, 4:00 PM EDT	0	0	0
Apr 18, 4:20 PM EDT	0	0	0
Apr 18, 4:40 PM EDT	0	0	0
Apr 18, 5:00 PM EDT	0	0	0
Apr 18, 5:20 PM EDT	0	0	0
Apr 18, 5:40 PM EDT	0	0	0
Apr 18, 6:00 PM EDT	0	0	0
Apr 18, 6:20 PM EDT	0	0	0
Apr 18, 6:40 PM EDT	0	0	0
Apr 18, 7:00 PM EDT	0	0	0
Apr 18, 7:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, Anmore, New Westminster, and Port Moody.

City	Problem Type	Report Time
Vancouver	Internet	7 hours ago
Vancouver	TV	2 days ago
Burnaby	Internet	2 days ago
Vancouver	E-mail	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

31 recent signals

7 hours ago

Burnaby

1 recent signals

2 days ago

Richmond

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

Crystall (@loop1277) reported 1 minute ago from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Russian Tim (@RussianTim61) reported 10 minutes ago from Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
Sean Vanderfluit (@Vanderfluit) reported 13 minutes ago from Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
Sean Calder (@vinifico) reported 16 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
Alice, The Alice (@AliceTheAlice1) reported 17 minutes ago from Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
BdblE (@MsYouDoYou) reported 19 minutes ago from Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
Craig Minielly (@craigminielly) reported 22 minutes ago from Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
Diana Black (@italianinvan) reported 25 minutes ago from Port Moody, British Columbia
@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 26 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
Tiffany Kalanj (@TiffanyKalanj) reported 32 minutes ago from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
Haig Sakouyan (@haigtweets) reported 34 minutes ago from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Uli Laue (@ulilaue) reported 39 minutes ago from Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
Jennifer Kingsbury (@JenniferKingsb6) reported 40 minutes ago from Port Moody, British Columbia
@Shawhelp Please fix it soon.
Tiffany Kalanj (@TiffanyKalanj) reported 43 minutes ago from Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
ABALI (@G_ABALI_S) reported 45 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Craig Minielly (@craigminielly) reported 50 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Vanessa (@VNSSAWBSTR) reported 51 minutes ago from Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
RitchWorld (@RitchWorld) reported 51 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Danielle Aichler (@danielaichler) reported 53 minutes ago from Shaughnessy, British Columbia
@Shawhelp is there a tv outage in Vancouver at the moment?
Pattycakes🍰 (@patricklabelle7) reported 59 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 2 minutes ago
@Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.
Scott Morrison (@atnmorrison) reported 2 minutes ago
@Shawhelp when will issue with routers be resolved
Guy_Barnabe (@GuyBarnabe) reported 3 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
AndorianIP(AiP)🐍 (@AndorianIP) reported 5 minutes ago
@Shawhelp Yeah doesn't help with work. Seriously frustrating!
Guzzzi (@__guzzzzi) reported 8 minutes ago
@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
jordan (@musicfnatic) reported 10 minutes ago
@Shawhelp this stream of the utah mammoth vegas golden knights game is terrible
Sean Bonner🔥 (@seanbonner) reported 10 minutes ago
So everyone with @Rogers @RogersHelps @Shawhelp home internet in Vancouver has no connection and none of their service outage reports are even mentioning it.
Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 12 minutes ago
@Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨
Trina M. Lee (@TrinaMLee) reported 21 minutes ago
@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
Alex (@GoBills2112) reported 24 minutes ago
@Shawhelp my internet has been out for almost 3 hours now. I’ve tried to get ahold of support but it kept cutting out. I finally got through to someone and they’re making me wait until tomorrow to send someone out to fix. Please help!