Shaw outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around North Vancouver, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 26, 11:47 PM EDT.
- Internet (66%)
- TV (14%)
- Wi-fi (10%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in North Vancouver come from postal codes V7K , V7J and V7H .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Richmond, Anmore, Burnaby, North Vancouver, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 9 hours ago |
|
Richmond
|
TV | 1 day ago |
|
Anmore
|
Phone | 2 days ago |
|
Vancouver
|
TV | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
TV | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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Russian Tim (@RussianTim61) reported from Vancouver, British Columbia@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Jossana Haas (@jossanahaas) reported from Vancouver, British ColumbiaShame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Barb Snelgrove (@megamouthtweets) reported from Vancouver, British ColumbiaAmazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Kim Coleman (@kimc555) reported from North Vancouver, British ColumbiaMultiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Bryn Morgan Williams (@brynmw) reported from Vancouver, British ColumbiaGreat. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British ColumbiaThere’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia@Shawhelp Many problems with television reception . All day.
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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west coast homo (@jowdoof) reported from Burnaby, British Columbia@Shawhelp hi i need to know it theres outage in my area?
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI will not delete this message until my problem resolves. @Shawhelp
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia@Shawhelp is there a tv outage in Vancouver at the moment?
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
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Rick Alsop (@RickAlsop) reported@Shawhelp I an not a Rogers customer. They have no idea who i am.
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Alex Deggs (@Alex_Deggs) reported@Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important
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Gena Dixon (@genadxn) reported@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
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'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
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#NoFunKevin (@the_real_krod) reported@Shawhelp i cant sign into my shaw mail to connect my apple tv Keep getting an error. Help!
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Ryan Brackenbury (@slackerman10) reportedNobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
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Mat Thomas (@EmptyUK) reported@Shawhelp Flashing orange. My whole building is down. All my neighbors net is down.
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Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
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🇨🇦Jay (@jayrlocked) reported@Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!