Shaw

Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

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The latest reports from users having issues in North Vancouver come from postal codes V7P.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in North Vancouver, Fraser Valley Regional District, British Columbia 02/27/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Port Moody, North Vancouver, Richmond, Burnaby and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaPort Moody Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • rgrey1 Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RNoshin Rae Nosh (@RNoshin) reported

    @Shawhelp My internet has been down for the past 1.5 hours during work time. Pls fix ASAP!

  • AshVilleneuve Ashley Villeneuve (@AshVilleneuve) reported

    @Shawhelp on both the browser chat and iMessage, the bot will tell me it’s going to connect me with a live agent, then nothing. Is it broken?

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp .we just did an upgrade on some of our things, but seem to have lost a few channels we should have, right now specifically Fox Rochester HD (channel 208 for me here in a Alberta). Can you help?

  • papaxanxus Storm Corbett (@papaxanxus) reported

    @Shawhelp why is the service so bad. I pay 100 a month and my service is Pathetic it goes out all the time even when a the only thing I'm on is my phone.

  • coldcanuck ColdCanuck (Keith) (@coldcanuck) reported

    Anybody else having shaw issues tonight? Cc: @Shawhelp

  • Veldex Jordan (@Veldex) reported

    @Shawhelp Yeah I’ve done all that, the internet is down at my house so I suspect it’s down everywhere around here

  • LetMeTryThis Diana L (@LetMeTryThis) reported

    @Shawhelp My internet is down in downtown Edmonton. Has there been any other reported outages in my area? Just want to know if there's any chance I won't have to wait for a tech to come out.

  • dreary250 caeleb™️ (@dreary250) reported

    Your internet is so dogshit I can’t stay connected to a game for more than 1 round without disconnecting this past month. Can’t believe I’m stuck in a contract with your dumb insubordinate asses for another year and a half and you can’t get it ******** together @ShawInfo

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported

    . @TekSavvyCSR, teksavvy Internet in Calgary is down via Shaw cable. Appears to be both widespread across multiple quadrants, and to be issue with @Shawhelp's routing.

  • MomKP22 KP ♓ (@MomKP22) reported

    @Shawhelp our TV went off randomly saying gateway connectivity problem? Internet going on and off too? Help please!