Shaw outages and service status in North Vancouver, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around North Vancouver, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 19, 7:07 PM EDT.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (8%)
- TV (6%)
- Phone (2%)
The latest reports from users having issues in North Vancouver come from postal codes V7L .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Vancouver, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, Port Moody, Anmore, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 13 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Internet | 3 days ago |
|
Vancouver
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
-
shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
-
Diana Black (@italianinvan) reported from Port Moody, British Columbia@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
-
Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
-
Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
-
Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
-
Crystal (@theMediaChick) reported from Vancouver, British Columbia@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
-
Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia@Shawhelp wifi down it will not let me login
-
Diana Black (@italianinvan) reported from Port Moody, British Columbia@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
-
Russian Tim (@RussianTim61) reported from Vancouver, British Columbia@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
-
Rob Grey (@rgrey1) reported from Westmount, British Columbia@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
-
Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
-
west coast homo (@jowdoof) reported from Burnaby, British Columbia@Shawhelp hi i need to know it theres outage in my area?
-
Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia@Shawhelp Many problems with television reception . All day.
-
Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
-
Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
-
Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
-
Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
-
Andrew Cook (@andrewcook) reported from Burnaby, British Columbia@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported@Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today
-
Don T Beakunt (@truebusterflash) reported@Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?
-
stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
-
Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
-
Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
-
Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
-
Eden☦️ (@eden14900) reported@Shawhelp Outage issues in north haven
-
Don T Beakunt (@truebusterflash) reported@Shawhelp As an fyi, Xfinity stream is not working
-
Ender (@Endfx11) reported@Shawhelp is there an outage in East Saskatoon right now?
-
Bri (@cyberqt) reported@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)