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Shaw outages and service status in North Vancouver, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 17, 12:35 AM EDT.
  • 71% Internet (71%)
  • 11% Wi-fi (11%)
  • 10% Total Blackout (10%)
  • 6% TV (6%)
  • 2% Phone (2%)

The latest reports from users having issues in North Vancouver come from postal codes V7L .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, Richmond, Port Moody, Anmore, and New Westminster.

CityProblem TypeReport Time
Vancouver Internet 1 day ago
Vancouver Total Blackout 1 day ago
Vancouver Internet 1 day ago
North Vancouver Internet 1 day ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago

Nearby cities with recent reports

Vancouver

12 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

  • Marlow22
    Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • Alfieak
    Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • ShirleySilberg
    shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • loop1277
    Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • mrslprime
    mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • jossanahaas
    Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • jowdoof
    west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • rlhnyvr
    Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

  • italianinvan
    Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • AshleyBurr_
    Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • IMBrimer
    Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • webtwozero
    Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • andrewcook
    Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • PSPilates
    Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • docsparker
    Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • PaulDoroshenko
    Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • ashishdani
    ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • axishairsalons
    axishairsalons.com (@axishairsalons) reported

    @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

  • The_Butte_Man
    Trevor Butte (@The_Butte_Man) reported

    @Shawhelp my home phone will dial out but not in please help

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡

  • brandobrennan
    b ☾ (@brandobrennan) reported

    @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Yes still issues as its not working

  • lorianebird
    Lori Bird (@lorianebird) reported

    @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

  • anelame
    Anne (@anelame) reported

    @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness

  • rojwild
    Roger Wild (@rojwild) reported

    @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

  • eden14900
    Eden☦️ (@eden14900) reported

    @Shawhelp Outage issues in north haven

  • jonismrnibs
    Jonathan (@jonismrnibs) reported

    I miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp