Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L, V7K, V7P, V7H, V7N and V7M.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Burnaby, Vancouver, New Westminster, Richmond, North Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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Tazim Damji
(@tazimdamji) reported
from
North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
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Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Chris Simpson
(@chris_e_simpson) reported
from
North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Rob Grey
(@rgrey1) reported
from
Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
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Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Seggie
(@IanSeggie) reported
I just learnt tonight, after reaching out to @Shawhelp there are SERIOUS service issues in Thickwood area in #YMM. They've known about it for a while & have failed to inform customers. We have lost 90 percent of our internet speed & reliability. Completely unacceptable.
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Betsy
(@Betsy7Cat) reported
@yigasimp42069 @Shawhelp I’ve never seen it be unstable for that long 💀 usually by that point it either stabilizes or disconnects entirely
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AA87 🇨🇦🇮🇪🇩🇪
(@AxiomA87) reported
@Shawhelp Yes I have provided constant posts of this IP-Coam issue and believe your reason should be explained publicly since when I call they don’t have access to my account and offer no help to avoid this happening several times a day
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LallyA
(@LallyAd) reported
@moineespoetry @TELUS Join @Shawhelp im on there 1.5gig service and it’s great and more reliable I was Telus and it was horrible
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OriginalPin
(@originalpin) reported
@ShawInfo any issues with internet in the West Kootenays? No home internet for the last hour or so
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Rylee
(@Rylee_erinn) reported
@Shawhelp is there an outage in Edmonton? No tv or internet?
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Rylee
(@Rylee_erinn) reported
@Shawhelp Y’all need to fix it soon the @EdmontonOilers game is on soon
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Becca Norris
(@BeccaNorris18) reported
@Shawhelp When I go to play a show from my PVR I am getting a downloaded to another device message and it needs to be returned to PVR before I can watch it. I don’t have anything downloaded to a phone? How do I fix this?
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Neil
(@nm_nvan) reported
My grandfather just moved, and has been getting ****** around by Shaw. They've missed or cancelled 4 install time slots. Nothing they can do. Maybe they'll be there Saturday, they say. Maybe not. Pretty unhappy with the service, @Shawhelp.
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SamirInVancity
(@SamirInVancity) reported
@Shawhelp In Port Coquitlam. We have internet. But it’s really, really, really slow. Any thoughts? I see there was an outage here but says it was resolved.