Shaw outages and service status in North Vancouver, British Columbia

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Full Outage Map

Shaw generated 2 outage signals in the last 24 hours around North Vancouver, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Apr 30, 4:26 AM EDT.

Internet (67%)
TV (14%)
Wi-fi (10%)
Total Blackout (4%)
E-mail (3%)
Phone (1%)

The latest reports from users having issues in North Vancouver come from postal codes V7K , V7J and V7H .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	North Vancouver	Baseline
Apr 29, 11:00 PM EDT	0	0	0
Apr 29, 11:20 PM EDT	0	0	0
Apr 29, 11:40 PM EDT	0	0	0
Apr 30, 12:00 AM EDT	0	0	0
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Vancouver, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Anmore, New Westminster, Richmond, Burnaby, North Vancouver, and Port Moody.

City	Problem Type	Report Time
Vancouver	Internet	19 hours ago
Vancouver	Total Blackout	19 hours ago
Anmore	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	2 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

13 recent signals

19 hours ago

Anmore

2 recent signals

1 day ago

New Westminster

1 recent signals

3 days ago

Richmond

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near North Vancouver, British Columbia

Latest outage, problems and issue reports in North Vancouver and nearby locations:

Quinn Mell-Cobb (@QuinnMellCobb) reported 6 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
Yvonne Bray (@PSPilates) reported 7 minutes ago from West End, British Columbia
@Shawhelp Blue curve not working once again
Mariano D (@marianodss) reported 9 minutes ago from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
D Mac. (@macrae_donnie) reported 12 minutes ago from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
ABALI (@G_ABALI_S) reported 12 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
Jessica Ruth (she/her) (@allen_jessica) reported 20 minutes ago from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
Craig Minielly (@craigminielly) reported 21 minutes ago from Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
shirley silberg (@ShirleySilberg) reported 24 minutes ago from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Craig Minielly (@craigminielly) reported 26 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Russian Tim (@RussianTim61) reported 32 minutes ago from Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
Alex McRoberts (@webtwozero) reported 33 minutes ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
Marcus Anderson (@InTheBluePaint) reported 33 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
Yvonne Bray (@PSPilates) reported 35 minutes ago from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Jessy (@CoachDhillon) reported 48 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Travel by Rempel (@TRempel604) reported 48 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Kim Coleman (@kimc555) reported 48 minutes ago from North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
Graham Mcphee (@gamcphee) reported 52 minutes ago from Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
Ashley Burr (@AshleyBurr_) reported 54 minutes ago from New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
Quinn Mell-Cobb (@QuinnMellCobb) reported 56 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
ABALI (@G_ABALI_S) reported 59 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Kathryn Taylor (@katinedmonton) reported 2 minutes ago
What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
sarah (@punkwich) reported 2 minutes ago
lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 4 minutes ago
@Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems
BWM (@BarryManovich) reported 4 minutes ago
@Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.
Mark Banks (@markbanks6) reported 4 minutes ago
@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
Travis Lahey (@Bigroyalt) reported 7 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
Vanessa (@Noosiekins) reported 15 minutes ago
@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
'Nucknation (@surrey1111) reported 19 minutes ago
@Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.
Shari O'Neill (@ShariONeill12) reported 19 minutes ago
@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 22 minutes ago
Everyone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers