Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (55%)
- TV (18%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near North Vancouver, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Anmore, Burnaby, Richmond, North Vancouver, New Westminster, and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 50 minutes ago |
|
Vancouver
|
Internet | 5 hours ago |
|
Vancouver
|
Internet | 18 hours ago |
|
Vancouver
|
Internet | 19 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Anmore
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Crystall (@loop1277) reported from Vancouver, British Columbia@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British ColumbiaWow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaYou did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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macaroni in a pot (@jooooodooolp) reported from Burnaby, British ColumbiaJust like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Chris Falskow (@falskow) reported from Delta, British Columbia@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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Chris Falskow (@falskow) reported from Delta, British ColumbiaThe worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Moeller (@Trevor_Moeller) reported@Shawhelp No, it's just the same problems as always. I've had techs out and they can't do anything. It's not just the equipment, your plans are crap compared to Telus for example. Frankly the sale to Rogers was the final straw, the only thing stopping me was wanting to keep my email
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Rachel (@philanthrochick) reported@Shawhelp Hi - are there wifi issues in Vancouver? Mine has been cutting out all day.
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V PRASAD (@PrasadYEG) reported@Shawhelp No, it's actually been very weak this whole year and many times last year. I've asked Shaw for help many times before but all they tell me to do is unplug and plug the modem. I don't have any issues upstairs but downstairs is really bad and it never was like that before.
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Colin Childs (@Phoul) reported@Shawhelp It has been resolved (after an hour talking with your agent). I will say, disconnecting people in the middle of the work day without notice is really poor behavior. We are in a pandemic, and this makes me consider other providers.
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Brian 😷 Triple vaccinated in Calgary 🇨🇦 (@SWCalgaryGuy) reported@MrD_AB @Shawhelp Are these calls from spoofed numbers? If so the NDNCL will not help
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JL (@jloutet79) reported@Shawhelp is there an issue with homepods right now? Any device trying to connect to pod gets a password error. Multiple attempts to troubleshoot pods has failed. And an error occurs when trying to remove pod from network to reconnect. I’ve been left with leaving unplugged
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Salome (@regreynaxg1z) reported@sunnygil911 @Shawhelp Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours
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jacob (@Hailos_) reported@Shawhelp hewwo shaw my intewnet isn't working pwease fix it 🥺👉👈
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Von Þingvöllr (@FaventeWell) reported@Shawhelp internet down in Fort McMurray. Any updates?
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Vanessa (@Noosiekins) reportedGlad to finally hear from someone at @Shawhelp @ShawInfo to acknowledge that the issue is now a known issue and they are working on a fix!