Shaw Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
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The latest reports from users having issues in North Vancouver come from postal codes V7L, V7N, V7M, V7K, V7P and V7H.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near North Vancouver, Fraser Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Delta and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Phone | |
| Burnaby |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near North Vancouver, British Columbia
Latest outage, problems and issue reports in North Vancouver and nearby locations:
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Uli Laue
(@ulilaue) reported
from
Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Alex McRoberts
(@webtwozero) reported
from
North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
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India Barnardo
(@Indi_pops) reported
from
Westmount, British Columbia
@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Manpreet Suhi
(@ManpreetSuhi) reported
from
Burnaby, British Columbia
@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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RitchWorld
(@RitchWorld) reported
from
New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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mrslprime
(@mrslprime) reported
from
Vancouver, British Columbia
@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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D Mac.
(@macrae_donnie) reported
from
Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
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Ashley Burr
(@AshleyBurr_) reported
from
New Westminster, British Columbia
@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp Convenient you shut down just as your service goes out.
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Rose Hillier
(@rlhnyvr) reported
from
North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
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Andie Stewart
(@Andiecamille) reported
from
Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Sean Vanderfluit
(@Vanderfluit) reported
from
Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Blue curve not working once again
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Allan 2022
(@Festive_Fong) reported
from
Richmond, British Columbia
@Shawhelp Help me !
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry winslow
(@jwloco) reported
@Shawhelp Maybe someone should add it to the service outage alerts as the shaw site still says there are no outages in my area.
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Services seem to be up and running now. A bit concerning as none of the services we pay for were working - no phone, Interner, or cable. And there was no way to confirm as there was zero Shaw customer support available (and zero updates on your website). 1/2
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marilyndishes
(@mitglick) reported
@Shawhelp I’d like to be able to watch the rental I have available until tonight on a different tv and network can I do that ?
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Good morning, Was there an outage in #YYC last night? Happy Holidays!
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Ken Newell
(@kafnewell) reported
@Shawhelp telephone seems to be down in Prince George, BC
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kief
(@KiefWoods_) reported
@Shawhelp Hey guys, I need some help with my account.
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the dichotomy
(@pinkman31) reported
.@Shawhelp thanks to your terrible service, my Christmas holidays Netflix plans are ruined. Even in these advanced times, you take 15 days to send a technician. One positive for me is the contract is expiring very soon. Will be very happy to leave you guys. Thanks but no thanks.
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YYC Media Gal
(@yycmediagal) reported
@Shawhelp Hi, There are no service outages for #YYC listed on that page. We checked that page last night as well. There was no customer service available either.
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Sham
(@Philosophisir) reported
@Shawhelp @ShawInfo has been seriously lacking for the past few months, constant outages and today the internet is not working at all. Seriously considering a switch over to @TELUS
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Dan Smith
(@DmanSmith) reported
After a clear head and decent night sleep I put aside my anger @Shawhelp and did some troubleshooting I would expect the tech to do. Turns out the signal booster is defective. Bypassing it I now have cable and internet to watch the World Juniors!