Shaw Outage Report in West End, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Burnaby, Delta and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
TV | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Stylebysarahbraim
(@SarahBraim) reported
from
Vancouver, British Columbia
@ShawInfo your service is horrible
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Gayle Hurmuses
(@gaylehurmuses) reported
from
Burnaby, British Columbia
@Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!
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SIXO FOUR
(@sixo_four) reported
from
North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
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Jessy
(@CoachDhillon) reported
from
Richmond, British Columbia
@Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.
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Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
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Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Oscar 🔜 Otakon 2022
(@BenjaminOscar77) reported
@Takahata101 @Shawhelp I’m so sorry this is happening man. I hope this gets all sorted out and they can fix this soon. 🙏🏻
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Erin Gel
(@ErinGel3) reported
@Shawhelp Can you give an estimated time as to when cable service will be up an running in Lorette, Mb?
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iamsidd
(@sidd_patel) reported
@Shawhelp Is it down again
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🏒esse ™️
(@97OrangeCrush29) reported
from
Niverville, Manitoba
@ShawInfo i sure hope we are getting credited for our services being down in Niverville I pay for extra sports channels, and no service, still... since yesterday
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Paulo Vincenzo Melo🤠🏳️🌈
(@paulovincenzo1) reported
@Shawhelp why is #shawopen always so slow ?
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Blaine
(@mayorblaine) reported
@xraydares @TELUS They’re awful. @Shawhelp is equally awful. Do not care if you’ve been loyal or not.
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Corky Whitehead
(@corky_mamabear) reported
@Shawhelp when are we going to have cable service back up in Ile des Chenes, Manitoba? Been out since yesterday!!!
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⚜Cora_Lili⚜
(@EvaZelle) reported
@Takahata101 @Shawhelp Sending you positive energy because that is so bogus. You are blessed by the dark goddess to give you a speedy resolution.
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Kirstalicia
(@kirstttalicia) reported
@sidd_patel @Shawhelp Is there an outage in downtown Calgary?
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Casandra Zettl
(@ZettlCasandra) reported
Anyone else think it's ****** that @RogersHelps is planning to buy @ShawInfo , and monopolize the telecommunications industry after they crashed an entire country? I'll tell you one thing. I swore I'd never go back to @TELUSsupport again, but if this happens I'm switching.