Shaw outages and service status in West End, British Columbia
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around West End, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 12, 7:11 PM EDT.
- Internet (67%)
- Wi-fi (14%)
- TV (11%)
- Total Blackout (4%)
- E-mail (2%)
- Phone (2%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, New Westminster, Richmond, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
Wi-fi | 3 hours ago |
|
Vancouver
|
TV | 10 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
TV | 1 day ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
26 recent signals
2 recent signals
Community Discussion
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Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Is there an outage at UBC?
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British ColumbiaDealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Jennifer West (@Westjet007) reported from Vancouver, British ColumbiaI seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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Sophie Straith (@sophiestraith) reported from Westmount, British ColumbiaLove sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Janet George (@hcartet) reported from North Vancouver, British ColumbiaI have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Jossana Haas (@jossanahaas) reported from Vancouver, British ColumbiaShame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia@Shawhelp wifi down it will not let me login
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia@Shawhelp is there a tv outage in Vancouver at the moment?
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia@Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ugabug (@MaryPChipman) reported@Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.
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Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
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b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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Rick Alsop (@RickAlsop) reported@Shawhelp I an not a Rogers customer. They have no idea who i am.
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
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Gena Dixon (@genadxn) reported@Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.
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Don T Beakunt (@truebusterflash) reported@Shawhelp As an fyi, Xfinity stream is not working
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Don T Beakunt (@truebusterflash) reported@Shawhelp Your link says outages are unavailable. wtf?
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!