Shaw outages and service status in West End, British Columbia
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around West End, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Aug 22, 4:33 PM EDT.
- Internet (63%)
- E-mail (13%)
- TV (9%)
- Wi-fi (8%)
- Total Blackout (5%)
- Phone (1%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, Richmond, Burnaby, and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver
|
Internet | 7 hours ago |
|
Vancouver
|
Internet | 12 hours ago |
|
North Vancouver
|
Internet | 13 hours ago |
|
Vancouver
|
Internet | 1 day ago |
|
Vancouver
|
TV | 2 days ago |
|
Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
16 recent signals
2 recent signals
1 recent signals
Community Discussion
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Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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aanshik1 (@Aanshik1) reported from Vancouver, British Columbia@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
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Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Uli Laue (@ulilaue) reported from Richmond, British Columbia@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
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Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia@Shawhelp hi i wonder i always has problem with my bills
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp Blue curve not working once again
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Mariano D (@marianodss) reported from Burnaby, British Columbia@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Crystall (@loop1277) reported from Vancouver, British Columbia@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI will not delete this message until my problem resolves. @Shawhelp
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Anne (@pambh65) reported from Burnaby, British Columbia@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
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Julia Davis (@JuliaHZD) reported from West End, British Columbia@Shawhelp Is there an outage in Vancouver right now?
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Moke (@mykeymause) reported from North Vancouver, British ColumbiaHonestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Don T Beakunt (@truebusterflash) reported@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
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Ugabug (@MaryPChipman) reported@Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
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Gail Eckert (@gaileckert) reported@Shawhelp reporting outage in River heights. Please advise status
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Sophie (@sophie_everine) reported@Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Michelle Valancius (@howyougo) reportedShaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help