Shaw

Shaw Outage Report in West End, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West End, British Columbia 11/28/2025 07:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West End, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Delta and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CautionImBlonde Cathy Taylor 😷 (@CautionImBlonde) reported

    Tuned into TSN3 at 4:00 pm to watch the @EdmontonOilers and nada... we pay for the channel via #shawsatellite but can't watch it. Tried @Shawhelp only to be told its a known issue but that's it. Bet that won't be reflected in the bill.

  • Zanjandro Zan (@Zanjandro) reported

    @ShawInfo Is there an issue downtown Calgary?

  • gu3zz_who 💀꧁༒༺ 🅶🆄🅴🆂🆂🆆🅷🅾🆂🅱🅰🅲🅺༻༒꧂💀 (@gu3zz_who) reported

    @Shawhelp Help or lack there of? I have no internet and shaw will do nothing about it except they are sending a technician to my home on October 28th.. That is nearly 30 years as a customer of Shaw that Shaw is tossing out the window.

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp internet is down in Charleswood. This has been several weekends in a row where our internet is down.

  • shrekwm Synistian Wraith (@shrekwm) reported

    @ShawInfo shaw fixed the outage I'm thomspon Manitoba and it's out again this morning??? What's going on???

  • akastes } Fr33dym For Cetaceans 🌊🌊🌊 (@akastes) reported from Squamish, British Columbia

    @ShawInfo Yours is LITERALLY the worst service across the board I've EVER had. Ever since adding Shaw TV to my account I've been plagued with ****** signals, incorrect bills, ***hole customer service reps. Now I know why you force folks into a 2 yr contract. I'm out ASAP.

  • s_panahifar Saeb Panahifar (@s_panahifar) reported

    @TELUS @ShawInfo we expect the same support from you as well. Please consider this request. So many Iranians need this support

  • BVanDenBoeken Van den boeken (@BVanDenBoeken) reported

    @Shawhelp I won't be increasing my package under any circumstances. If you can't pull things together I will be leaving for another company. I have been a long time customer of shaw and I'm no longer willing to put up with the bs.

  • titansandyotes Titansandyotes (@titansandyotes) reported

    @Shawhelp is your website down?

  • megstoll Megan Stoll (@megstoll) reported

    @JockCartier @Shawhelp @TELUS Yeah, it’s insane how horrible the service is. My parents have faster internet on a farm in the middle of nowhere, Saskatchewan. Brutal.