Shaw Outage Report in West End, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Richmond and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Wi-fi | |
| Vancouver |
Internet | |
| Burnaby |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
-
Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
-
Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
-
Rob Grey
(@rgrey1) reported
from
Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
-
Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
-
Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp Is there an outage at UBC?
-
Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
-
Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
-
Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
-
Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Carlos 'Chase' Faro
(@OrbisAetherum) reported
@Shawhelp Is Shaw MyAccount down? Endless loading loop on multiple computers and my phone.
-
Silver Fox
(@FoxxxySilver) reported
@ward_mcpherson @Shawhelp Thks, Shaw gave me tonight's game which is TSN 3. They are very slow to change the TV Guide. I like to pre-record incase I'm not available to watch the game live. Thks. again.
-
Anna Woolsey
(@awoolsey31) reported
@ShawInfo I have been with the company for 15 years. However starting in November I have seen my bill double. Pay attention all whose reading you will end up with double your bill from SHAW. Had to call in 3 months in a row to have it fixed with promise of resolution each time
-
Marissa G
(@g_marissa204) reported
@Shawhelp I have been on the phone for well over 1.5 hours and this was for a call back saying I’m next in line. I am very disappointed in your customer service tonight!!
-
SSH | Dingø
(@dingo_ssb) reported
@Shawhelp @Beb_SSBU Can you make your wifi not garbage thx
-
Officedr0ne
(@officedr0ne) reported
@Melnychuk86 Meanwhile, for about $20 more than the standard price (without Sasktel bundles or specials) I'm getting 1gbps down/ 100mbps up with @Shawhelp over coax with no special equipment or install. Imagine if @Sasktel were actually trying to be competitive?
-
Alex Braunig
(@AlexBraunig) reported
Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?
-
peter j chenier
(@PeterChenier) reported
@Shawhelp having internet issues for the past week. In and out. Rebooted modem put in a new router. It’s still in and out. Tv works fine
-
Matt Martens
(@bootman20) reported
from
Winnipeg, Manitoba
@Shawhelp internet outage in Winnipeg, 400 block of Higgins Avenue R3A 1S5
-
Jason Shepherd
(@tattojay) reported
@Shawhelp Yes, the original one stopped working after two days. Fortunately I hadn’t sent my old one back yet so we reconnected that until the service call today. The new one is all set up and seems to be working fine. Fingers crossed there’s no more problems.