Shaw outages and service status in West End, British Columbia

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West End, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	7 hours ago
Vancouver	Internet	13 hours ago
Vancouver	Internet	19 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

• 
  shea (@sheaC_3) reported 10 seconds ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 6 minutes ago from Vancouver, British Columbia

  Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 8 minutes ago from Vancouver, British Columbia

  Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

• 
  Vanessa (@VNSSAWBSTR) reported 8 minutes ago from Vancouver, British Columbia

  @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

• 
  Haig Sakouyan (@haigtweets) reported 8 minutes ago from North Vancouver, British Columbia

  @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

• 
  Sean Vanderfluit (@Vanderfluit) reported 10 minutes ago from Richmond, British Columbia

  @Shawhelp Convenient you shut down just as your service goes out.

• 
  Chris Simpson (@chris_e_simpson) reported 11 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Michelle Carter (she,her,hers) (@Britbirdvancity) reported 15 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

• 
  Jessy (@CoachDhillon) reported 20 minutes ago from Vancouver, British Columbia

  Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

• 
  Michael Brimer (@IMBrimer) reported 22 minutes ago from Vancouver, British Columbia

  @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

• 
  mrslprime (@mrslprime) reported 22 minutes ago from Vancouver, British Columbia

  @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

• 
  Peter Meiszner (@PeterMeiszner) reported 27 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  Norm (@phoenix45photo) reported 32 minutes ago from North Vancouver, British Columbia

  @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

• 
  Manpreet Suhi (@ManpreetSuhi) reported 36 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Stylebysarahbraim (@SarahBraim) reported 36 minutes ago from Vancouver, British Columbia

  @ShawInfo your service is horrible

• 
  Jeff Thorlacius (@jthor099) reported 43 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Prairie Paul (@PaulDoroshenko) reported 48 minutes ago from Vancouver, British Columbia

  Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.

• 
  Russian Tim (@RussianTim61) reported 51 minutes ago from Vancouver, British Columbia

  @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

• 
  Sean Calder (@vinifico) reported 54 minutes ago from Vancouver, British Columbia

  Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

• 
  Michael Brimer (@IMBrimer) reported 59 minutes ago from Vancouver, British Columbia

  @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 4 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  elwood shand (@edshand1) reported 11 minutes ago

  @Shawhelp I’m getting no signal on one of my tvs and the box underneath has no lights but the other boxes do. I changed the hdmi cable and still nothing.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 15 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Drimint (@RisenRealm) reported 20 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Gena Dixon (@genadxn) reported 22 minutes ago

  @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

• 
  Vanessa (@Noosiekins) reported 23 minutes ago

  @Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 24 minutes ago

  @Shawhelp Well, you are very lucky in this matter. Able to sign in on Google Chrome through Apple.

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 24 minutes ago

  @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

• 
  Tyler ❄☕☃ (@Valomir) reported 24 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Deborah Pineda (@pineda_deborah) reported 27 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹