Shaw outages and service status in West End, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 5 outage signals in the last 24 hours around West End, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 4, 10:39 PM EDT.
- Internet (67%)
- Wi-fi (9%)
- TV (9%)
- E-mail (8%)
- Total Blackout (7%)
- Phone (1%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 5: Problems at Shaw
Shaw is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
TV | 16 minutes ago |
|
Vancouver
|
Internet | 7 hours ago |
|
Vancouver
|
Internet | 8 hours ago |
|
Vancouver
|
Internet | 14 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Vancouver
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
17 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
-
Rob Grey (@rgrey1) reported from Burnaby, British Columbia@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
-
BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
-
Sophie Straith (@sophiestraith) reported from Westmount, British ColumbiaLove sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
-
RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
-
ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
-
Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia@Shawhelp seeing an outage in North Vancouver?
-
Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
-
ashishdani (@ashishdani) reported from Vancouver, British Columbia@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
-
Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaYou did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
-
D Mac. (@macrae_donnie) reported from Vancouver, British Columbia@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
-
west coast homo (@jowdoof) reported from Burnaby, British Columbia@Shawhelp hi i need to know it theres outage in my area?
-
Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
-
Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
-
Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
-
Kim Coleman (@kimc555) reported from North Vancouver, British ColumbiaMultiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
-
Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
-
Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia@Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!
-
Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
-
Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
-
Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported@ShawInfo @Rogers Things got worse. Especially your customer service.
-
Don T Beakunt (@truebusterflash) reported@Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?
-
Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
-
🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported@Shawhelp hey are you having issues? Audio keeps dropping off on anything I record and sometime recording just freezes.
-
Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
-
Jenn (@jskapin) reported@Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.
-
🇨🇦Jay (@jayrlocked) reported@Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!
-
Ugabug (@MaryPChipman) reported@Shawhelp I have a huge billing issue with Rogers/Shaw I need help with.
-
Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
-
Hexadus (@Mr_Hexadus) reported(Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...