Shaw outages and service status in West End, British Columbia

Problems in the last 24 hours in West End, British Columbia

Shaw signals over the past 24 hours, with local activity from West End, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• West End, British Columbia and nearby areas
• Service-wide baseline

Live Outage Map Near West End, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, and Richmond.

City	Problem Type	Report Time
Vancouver	Internet	17 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	2 days ago
Vancouver	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

• 
  Peter Meiszner (@PeterMeiszner) reported 2 minutes ago from Vancouver, British Columbia

  Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

• 
  ABALI (@G_ABALI_S) reported 3 minutes ago from Vancouver, British Columbia

  I will not delete this message until my problem resolves. @Shawhelp

• 
  aanshik1 (@Aanshik1) reported 8 minutes ago from Vancouver, British Columbia

  @Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!

• 
  Tri (@geekdad604) reported 11 minutes ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  BdblE (@MsYouDoYou) reported 14 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Tom Beith (@Tbeithnow) reported 14 minutes ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

• 
  Danielle Aichler (@danielaichler) reported 15 minutes ago from Shaughnessy, British Columbia

  @Shawhelp is there a tv outage in Vancouver at the moment?

• 
  Mariano D (@marianodss) reported 15 minutes ago from Burnaby, British Columbia

  @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

• 
  Sophie Straith (@sophiestraith) reported 18 minutes ago from Westmount, British Columbia

  @Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.

• 
  Alex McRoberts (@webtwozero) reported 19 minutes ago from North Vancouver, British Columbia

  @Shawhelp seeing an outage in North Vancouver?

• 
  BdblE (@MsYouDoYou) reported 19 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Andrew Cook (@andrewcook) reported 27 minutes ago from Burnaby, British Columbia

  @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

• 
  Alice, The Alice (@AliceTheAlice1) reported 39 minutes ago from Burnaby, British Columbia

  @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

• 
  Alice, The Alice (@AliceTheAlice1) reported 40 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Julia Davis (@JuliaHZD) reported 45 minutes ago from West End, British Columbia

  @Shawhelp Is there an outage in Vancouver right now?

• 
  Michael Brimer (@IMBrimer) reported 46 minutes ago from Vancouver, British Columbia

  @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

• 
  west coast homo (@jowdoof) reported 51 minutes ago from Burnaby, British Columbia

  @Shawhelp hi i need to know it theres outage in my area?

• 
  Chris Falskow (@falskow) reported 51 minutes ago from Delta, British Columbia

  The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

• 
  Christopher Scott (@ChrisCScott) reported 57 minutes ago from Burnaby, British Columbia

  @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 58 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bella Bee  (@SmileyYYC) reported 1 minute ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 1 minute ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  Guy_Barnabe (@GuyBarnabe) reported 7 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Don T Beakunt (@truebusterflash) reported 8 minutes ago

  @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

• 
  Bella Bee  (@SmileyYYC) reported 8 minutes ago

  @Shawhelp internet down #NW

• 
  Lori Bird (@lorianebird) reported 9 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Ugabug (@MaryPChipman) reported 12 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Amanda B (@smandaleeb) reported 16 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

• 
  Vanessa (@Noosiekins) reported 18 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

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