Shaw outages and service status in West End, British Columbia
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Full Outage Map
- Shaw generated 5 outage signals in the last 24 hours around West End, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 15, 1:43 PM EDT.
- Internet (70%)
- Wi-fi (11%)
- Total Blackout (9%)
- TV (8%)
- E-mail (3%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 17 hours ago |
|
North Vancouver
|
TV | 17 hours ago |
|
Vancouver
|
Wi-fi | 18 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
Internet | 20 hours ago |
|
Vancouver
|
Internet | 1 day ago |
Nearby cities with recent reports
21 recent signals
2 recent signals
Community Discussion
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Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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mrslprime (@mrslprime) reported from Vancouver, British Columbia@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.
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RitchWorld (@RitchWorld) reported from New Westminster, British ColumbiaHad a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
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Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia@Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled
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Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia@Shawhelp Many problems with television reception . All day.
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Bryn Morgan Williams (@brynmw) reported from Vancouver, British ColumbiaGreat. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Sean Calder (@vinifico) reported from Vancouver, British ColumbiaInternet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British ColumbiaWord to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Jessy (@CoachDhillon) reported from Vancouver, British ColumbiaCancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia@Shawhelp is there an outage in New Westminster BC? Internet appears to be down.
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Susan Parker (@docsparker) reported from Vancouver, British Columbia@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tri (@geekdad604) reported from North Vancouver, British Columbia@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia@Shawhelp is there a tv outage in Vancouver at the moment?
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Yvonne Bray (@PSPilates) reported from West End, British Columbia@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Russian Tim (@RussianTim61) reported from Vancouver, British Columbia@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia@Shawhelp Nope, ever since I upgraded my service that's all been fine.
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia@Shawhelp is there a service issue I’m Vancouver? My internet is out...
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa (@Noosiekins) reported@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
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Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.
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Don T Beakunt (@truebusterflash) reported@Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers
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Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported@Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing
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DeeJayCee (@DJcraw4d) reported@Shawhelp is internet and cable currently down in south surrey and Whiterock?
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Ender (@Endfx11) reported@Shawhelp is there an outage in East Saskatoon right now?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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Chris Sigurdson (@sigurdson_chris) reported@Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?