Shaw

Shaw Outage Report in West End, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West End, British Columbia 11/27/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West End, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Delta and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • rgrey1 Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • jooooodooolp macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia

    Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • sheaC_3 shea (@sheaC_3) reported from Burnaby, British Columbia

    I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Da_Big_Dogg Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp is there an outage in Ft Saskatchewan right now?

  • hartreef_singh Hartreef Singh (@hartreef_singh) reported

    @Shawhelp Wifi Service Is down or any issue in Northeast?

  • OrcaBC101 Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported

    👋 @Shawhelp can't access shaw webmail on mobile. Is it down?

  • Nortina123 TLC (@Nortina123) reported

    @Shawhelp internet is down. Have reset router. Any reason. South Calgary

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh Dont waste your time..all they are doing is trying to placate their customers by sending them own a never-ending loop of NO INFORMATION available..this is the worst customer service of any company in Canada..by far...treat customers like absolute ****,,,

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh actually..nothing can be found and contacted shaw is useless as after doing everything possible online, I called and waited 2 hours only to have a rep that knew less than I did..as usual a shaw shitshow..worst service anywhere\in any company

  • thefollowinguru Guru (@thefollowinguru) reported

    @Shawhelp Is there an ETA on when the internet service near Strathcona County will be repaired?

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp here to help???..why are there zero updates on your outages..last updated 3 hours ago

  • soulreader Edward (@soulreader) reported

    @Shawhelp I received a message saying that I am reaching my limit for our webmail. When I try to sign in it says it is wrong so I reset my password. Then when I try to login to webmail it says the same thing. I can sign in to my shaw then when I try to go to webmail it does the same

  • MyMila555 JJ (@MyMila555) reported

    @Shawhelp @hartreef_singh Dont waste your time.They simply have no concept of customer service and do not care about you or any others. reps are untrained and I feel for them as they have to put up w the anger and are supplied ZERO information..talked to a rep today, after a 2 hour wait n they had no clue