Shaw outages and service status in West End, British Columbia
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Full Outage Map
- Shaw generated 5 outage signals in the last 24 hours around West End, including 5 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Sep 9, 12:41 PM EDT.
- Internet (67%)
- TV (11%)
- Wi-fi (8%)
- E-mail (7%)
- Total Blackout (7%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Burnaby, North Vancouver, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 3 hours ago |
|
New Westminster
|
TV | 13 hours ago |
|
Vancouver
|
Internet | 21 hours ago |
|
Vancouver
|
Internet | 21 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Vancouver
|
2 days ago |
Nearby cities with recent reports
19 recent signals
2 recent signals
1 recent signals
Community Discussion
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Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp Convenient you shut down just as your service goes out.
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Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaSo @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
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Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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ashishdani (@ashishdani) reported from Vancouver, British Columbia@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Kim Coleman (@kimc555) reported from North Vancouver, British ColumbiaMultiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Jennifer West (@Westjet007) reported from Vancouver, British ColumbiaI seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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India Barnardo (@Indi_pops) reported from Westmount, British Columbia@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
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Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp lol stand corrected, as have your internet 300 Service.
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Gayle Hurmuses (@gaylehurmuses) reported from Burnaby, British Columbia@Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!
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shea (@sheaC_3) reported from Burnaby, British ColumbiaI have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Stylebysarahbraim (@SarahBraim) reported from Vancouver, British Columbia@ShawInfo your service is horrible
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Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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TC-VAN (@RageGeist) reported@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
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CHC 16 (@CHCMike) reported@Shawhelp any issues in the Murrayville Langley BC area. Internet has been out for over an hour and nothing on site about outage
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Chris (@PoCoello) reported@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
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Jonathan (@jonismrnibs) reportedI miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp
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Rick Alsop (@RickAlsop) reported@Shawhelp Yes still issues as its not working
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D (@superdaddoo) reportedPSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
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Ugabug (@MaryPChipman) reported@Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
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Ugabug (@MaryPChipman) reported@Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.