Shaw

Shaw Outage Report in West End, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West End, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West End, British Columbia 03/12/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West End, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaVancouver Internet
CanadaVancouver E-mail
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West End, British Columbia

Latest outage, problems and issue reports in West End and nearby locations:

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp Is there an outage at UBC?

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • jossanahaas Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia

    Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • ShirleySilberg shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia

    @Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.

  • rgrey1 Rob Grey (@rgrey1) reported from Westmount, British Columbia

    @Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • veggykim Kim (@veggykim) reported

    @Shawhelp @ClemFandangro Is there an outage in SE Calgary this morning? My wifi keeps disconnecting.

  • EmilyMo28 Emily (@EmilyMo28) reported

    @Shawhelp For two days now my internet has had a very crappy connection. We can barely do anything.. Is there an outage or something else happening ? Very frustrating!!

  • lakeplacidhill carey booth (@lakeplacidhill) reported

    @Shawhelp is there an internet outage in SE Calgary that would affect my service in Lake Bonavista?

  • gmalelang Glenn Malelang (@gmalelang) reported

    @oildrop101 @shawhelp I'm having the same issue

  • yomieann Guf (@yomieann) reported

    @Shawhelp what's going on. My internet has been down at East village downtown Calgary since noon

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @PBenitez77 Your DMs are useless. You throw a link at someone and toss them to another department to pass the buck. You used to be helpful on Twitter with tech issues. I just upgraded my contract yesterday to 750 and 100 up. I can’t break 20 up. Should I contact Sportsnet about that too?

  • ClemFandangro Clement Fandango (@ClemFandangro) reported

    @Shawhelp woke up this morning with my internet still not working because Shaw's DHCP servers refusing to hand out an IP address which is not allowing me to work... Why is it okay to be without a service that I pay for for over 12 hours?

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp Ahh enjoy your time off, would be nice to be able to get tech support but you expect I should take time off from my job to accommodate your hours. Poor way to treat your customers. FYI you sell a service that’s 24/7... support it as such

  • dokken71 Kim (@dokken71) reported

    @ShawInfo OMFG WORST CUSTOMER SERVICE EVER!!!! Trying desperately to set up preauth on my mother-in-law’s account. My husband/her son died two weeks ago today and she is elderly and disabled but they are 100% unwilling to help. I have BEGGED for a supervisor call back 8 times

  • ProbablyCrazier Matt (@ProbablyCrazier) reported

    Gross. Try to cancel my @Shawhelp account and they force business accounts to phone in, and only avail themselves 9-5. Such wonderful customer service.