Shaw Outage Report in West End, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Richmond, New Westminster and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Burnaby |
Wi-fi | |
| Vancouver |
Internet | |
| North Vancouver |
||
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
-
Chris Simpson
(@chris_e_simpson) reported
from
North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
-
Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
-
Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
-
Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
-
Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
-
Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
-
Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
-
Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
-
Vanessa
(@VNSSAWBSTR) reported
from
Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Rob Grey
(@rgrey1) reported
from
Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
-
Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
-
Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Petti
(@rpetti) reported
@Shawhelp I'm getting around 3 MBPS down instead of my usual 300 right now in Lincoln Park area. Is this a known issue?
-
riyu
(@czitys) reported
@Vi_in_Van @Shawhelp Damn so sorry I intern with em could assist in retrieving it
-
SAM ☀️
(@ocean1waves) reported
@Shawhelp is there an issue with gateway in the BC Interior? TV and internet is not working.
-
the locksmith
(@collingoertzen) reported
@ShawInfo very unreliable internet can't get cisco or Arris to work with your network and is out 🙄 @sasktel will be a better option
-
Matthew Fougere
(@eventbarters) reported
@shawinfo I called about my modem being set up wrong and when I called your support tech told me lies and I know they are lies and refused to help me. I owe you nothing I want you to make that collections agency stop calling me he yelled at me about it being a business account FU
-
Amy Luu
(@aluuluu) reported
@Shawhelp @Jclynlrch I am having the same problem
-
Kirit L. Kachhela
(@K_Kachhela) reported
@ShawInfo What is going on with you network in Burnaby, British Columbia? Pathetic. Support says it will be off till Monday evening? What is going on with you people. I am chosing another service provider.
-
Matthew Fougere
(@eventbarters) reported
Youd think @shawinfo would be better at insuring that their employees are properly trained. I gave him many opportunities to come clean and be honest. He is a liar, I am sick of it. I know him from many phone calls, he is not a good person to help me and no one will because of it
-
Bassem Askari
(@BAskari247) reported
@ClockSpin @ShawInfo My service has been appalling since renewing my contract. Unfortunately I’m locked into **** service for 2 years
-
Turner VonLefty
(@TurnerVonLefty) reported
@Shawhelp is there any reason why the Amazon Prime app is so incredibly slow on my Blue Curve system?