Shaw Outage Report in West End, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Richmond, Burnaby, New Westminster, North Vancouver and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Rina Liddle 💜 💜 💜
(@Liddleworks) reported
from
Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Gatthew Mriffeth
(@mattgriffeth) reported
from
New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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Bryn Morgan Williams
(@brynmw) reported
from
Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Marcus Anderson
(@InTheBluePaint) reported
from
North Vancouver, British Columbia
@danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Tri
(@geekdad604) reported
from
North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Jeff Thorlacius
(@jthor099) reported
from
Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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ML2Laing
(@Ml2laing) reported
@Shawhelp Hello. My cable box just stopped working. One minute im watching tv then gone. No signal and a thunderbolt flasing on box
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Steve Rogalsky
(@srogalsky) reported
@Shawhelp is there an internet outage in Winnipeg?
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Summer Coley-Ward
(@Elorabird) reported
@Shawhelp hi folks! Any word of a known internet outage in Royal Oak area of Saanich tonight? Ours is down.
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Terri-Ann Nolan
(@TAnolan28) reported
from
Calgary, Alberta
@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it
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Dani
(@Dani_NFLfan) reported
@Shawhelp the internet connection in Edmonton has been very intermittent the last few days and evenings. It keeps going down and coming back on.
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South End Ryan
(@SouthEndRyan) reported
Ugh! Called @Shawhelp to get the tv boxes rebooted. Now another one (that was originally okay) doesn’t work. Probably time to just cancel TV all together.
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Evan Krosney
(@EvanKrosney) reported
@Zach_Fleisher @CCTS_CPRST @Shawhelp The CCTS is awesome. I reached out to them when Bell messed up a feature on my account, and they forced them to fix the issue after multiple reps at Bell told me it couldn't be done.
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Kim Goldberg
(@KimPigSquash) reported
@JohnnyPistola @Shellz_Campbell @Shawhelp It really costs #Shaw nothing to let him have his landline. And no one should be so isolated and cut off from phone communication over the holidays - especially in this Year of Covid when we are all hit by the isolation already. Plus the possible medical emergency issue.
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Videogamefan1990
(@Videogamefan191) reported
@ShawInfo don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever
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Jordan Craven
(@Cravenit24) reported
Shaw has been down in my area overnight and through the morning as I work from home... Great service during a time when more and more people attempt to work from home. #Shawoutages @Shawhelp