Shaw outages and service status in West End, British Columbia
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Full Outage Map
- Shaw generated 3 outage signals in the last 24 hours around West End, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Sep 1, 6:30 PM EDT.
- Internet (69%)
- E-mail (8%)
- Total Blackout (7%)
- Wi-fi (7%)
- TV (7%)
- Phone (1%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West End, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West End, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West End, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 21 hours ago |
|
Vancouver
|
Internet | 22 hours ago |
|
Vancouver
|
Internet | 24 hours ago |
|
Vancouver
|
Internet | 2 days ago |
|
Vancouver
|
Total Blackout | 2 days ago |
|
North Vancouver
|
Internet | 2 days ago |
Nearby cities with recent reports
15 recent signals
1 recent signals
1 recent signals
Community Discussion
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Shaw Issues Reports Near West End, British Columbia
Latest outage, problems and issue reports in West End and nearby locations:
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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ABALI (@G_ABALI_S) reported from Vancouver, British ColumbiaI change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Bryn Morgan Williams (@brynmw) reported from Vancouver, British ColumbiaGreat. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Sophie Straith (@sophiestraith) reported from Westmount, British Columbia@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
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RitchWorld (@RitchWorld) reported from New Westminster, British Columbia@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
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Stylebysarahbraim (@SarahBraim) reported from Vancouver, British Columbia@ShawInfo your service is horrible
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Russian Tim (@RussianTim61) reported from Vancouver, British Columbia@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Travel by Rempel (@TRempel604) reported from Vancouver, British ColumbiaSuper annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Danielle Aichler (@danielaichler) reported from Shaughnessy, British Columbia@Shawhelp is there a tv outage in Vancouver at the moment?
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Craig Minielly (@craigminielly) reported from Vancouver, British Columbia@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Sean Vanderfluit (@Vanderfluit) reported from Richmond, British Columbia@Shawhelp Convenient you shut down just as your service goes out.
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Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia@Shawhelp Many problems with television reception . All day.
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Janet George (@hcartet) reported from North Vancouver, British ColumbiaI have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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Ugabug (@MaryPChipman) reported@Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Summer (@snowyday15) reported@Shawhelp Its up, but its very slow
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Lt (Retired LAPD) Frank Columbo 🏴🇨🇦 (@jsam10983741) reported@RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported@ShawInfo why is cable tv and on demand down again in NW Calgary? The service has been abysmal since Rogers took over. We pay high fees so I expect disruptions to be rare but that is not the case.
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Bella Bee (@SmileyYYC) reportedGame 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now